How to import settings for Microsoft Outlook with Immidio Flex Profiles

How to import settings for Microsoft
Outlook with Immidio Flex Profiles
Advanced 6.1
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Immidio Flex Profiles Advanced Edition – © 2010 Immidio
Author: R. Wiesemann – Systems Engineer Immidio
2
Contents
Symptoms...........................................................................................................................................4
Cause..................................................................................................................................................4
Resolution ..........................................................................................................................................5
Immidio Flex Profiles Advanced Edition – © 2010 Immidio
Author: R. Wiesemann – Systems Engineer Immidio
3
Symptoms
When using Flex Profiles Advanced to manage mandatory profiles in conjunction with Microsoft
Outlook, sometimes mail profiles, signatures and connections to PST files are lost. These symptoms
might even occur in a roaming profile scenario.
Cause
This has nothing to do with how Immidio Flex Profiles Advanced exports files but happens when the
Microsoft Office Outlook Custom Installation Wizard is used to create a custom.prf file. This file is
used to automatically configure Microsoft Outlook in a Microsoft Exchange environment.
When logging in at a new infrastructure with new configured servers the first run key of a user is
different from the old environment. When Microsoft Outlook starts it thinks that the user is a new
users and starts the first run including importing the settings from custom.prf. Outlook then creates
an new mail profile with the settings provided by custom.prf but without the user’s personal settings
which were previously configured.
Immidio Flex Profiles Advanced Edition – © 2010 Immidio
Author: R. Wiesemann – Systems Engineer Immidio
4
Resolution
This can be resolved by customizing the new custom.prf file. Just rename OverwriteProfile=Yes to
OverwriteProfile=No
Immidio Flex Profiles Advanced Edition – © 2010 Immidio
Author: R. Wiesemann – Systems Engineer Immidio
5
After that it’s also necessary to add a new line to the custom.prf and name it BackupProfile=No. This
will prevent the Outlook first run to overwrite the profile.
Immidio Flex Profiles Advanced Edition – © 2010 Immidio
Author: R. Wiesemann – Systems Engineer Immidio
6