How to Return Spare Parts The correct procedure Return of spare parts

Transcription

How to Return Spare Parts
The correct procedure
Return of spare parts
Please note that if for some reason you need to return your spare parts to the warehouse in either Frederikshavn or Singapore, you must contact the responsible sales
person in advance to make an agreement for return and to receive a ‘Return Number’.
Return procedure
Send an e-mail to our office via [email protected] clearly stating:

Order number

Number of items

Reason for return

Reference number

Photos of damaged parts – if any.
Subsequently, we will send you a Return Number and details as to where the parts
should be returned. Please mark the shipping box with our order number and Return
Number and attach a copy of our packing list. When all parts have been received in
good condition, we will issue a credit note.
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How to Return Spare Parts
The correct procedure
Please note that spare parts are not to be returned unless you have received a Return
Number from MAN PrimeServ Holeby in advance. If you return your spare parts without
a Return Number, we may be unable to track and register your parts.
Please return your spare parts to one of the addresses below.
Return address, Frederikshavn
MAN Diesel & Turbo
Niels Juels Vej 15
9900 Frederikshavn
Denmark
Att: Dept.: WLS-FRH
Return address, Singapore
MAN Diesel & Turbo Singapore Pte. Ltd.
14 Tuas Avenue 1
Singapore 639499
Att.: Logistic Centre, Asia
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All data provided in this document is non-binding. This data serves informational purposes only and is especially not guaranteed in any way. Depending on the subsequent specific individual projects, the relevant data may be subject to changes
and will be assessed and determined individually for each project. This will depend on the particular characteristics of each individual project, especially specific site and operational conditions · 3010-0133-00ppr Nov 2010 Printed in Denmark
Remember the Return Number
MAN Diesel & Turbo
PrimeServ Copenhagen
Teglholmsgade 41
2450 Copenhagen SV, Denmark
www.mandieselturbo.com
Spare Parts
(Two-stroke)
Phone +45 33 85 11 00
Fax
+45 33 85 10 49
[email protected]
Emergency phone after office hours:
+45 40 19 35 01
Technical Service
Phone +45 33 85 11 00
Fax
+45 33 85 10 49
[email protected]
Emergency phone after office hours:
+45 20 48 94 40
MAN Diesel & Turbo
PrimeServ Holeby
Forwarding
H.
Christoffersensvej
& Receiving
6
Teglholmsgade
4960
Holeby, Denmark
35
2450 Copenhagen
Phone
+45 54 69 SV,
31 00
Denmark
Phone +45 54
Fax
33 69
85 30
11 00
31
Fax
[email protected]
+45 33 85 10 16
[email protected]
www.mandieselturbo.com
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