Document 6571236

OFFICIAL
JOB SPECIFICATION
This form is intended as the job description for the position / jobholder.
Job Title/Position Code
Pro Consul/APD.CQ.Consular.A2(L).1.2
Section
Consular
Post
Chongqing
Line Manager Position
Consul, C5
Jobholder Grade
A2(L)
Jobholder Start Date
Normally in 30 days
(negotiable)
Duration of
Employment
Duration if FixedTerm/Short-Term
Fixed-term
1 year
JOB OPEN TO
Chinese Nationals only
British Nationals, spouses and partners of diplomats (all nationalities) who are ‘W’ visa holders.
X Both of the above
MAIN PURPOSE OF JOB
Consular assistance to British nationals is one of the FCO’s foreign policy priorities. Our consular teams’ purpose is
to provide support to British nationals abroad, in normal times and in crises. The role of Pro Consul is important
within the British Consulate-General Chongqing and the China Consular Network.
The successful candidate will lead on consular work in South West China, managing a small consular team based in
Chongqing, acting as the main liaison with our stakeholders in South West China on Consular issues. You must be
able to speak and write English to a very high standard, as you will deal with British nationals who may be
distressed or upset. Delivering consular services to British nationals can be challenging, including varied casework
such as death and bereavement, hospitalisations and victims of crime. You will also play a regional role, covering
for colleagues during periods of absence or deploying into the field. You will be ready to travel around China at
short notice.
You must demonstrate: the ability to work under pressure; excellent customer focus skills; a sound approach to
risk management and decision-making; excellent communication and influencing skills and flexibility. Apart from
routine notarial services and assistance casework, you will lead on engagement with stakeholders, including
planning and implementing outreach events and regular official visits to local authorities.
You can expect to work in a supportive and friendly team, with a range of opportunities to developing your
competencies. You will have real insight to how UK government supports British nationals overseas and have the
opportunity to contribute to policy and service development. An English/Mandarin test will be included in the
selection process.
Approximate
ROLES AND RESPONSIBILITIES (What will the jobholder be expected to achieve?)
% of time
Provide a professional, courteous and efficient consular service to British nationals in South West
50
China. Handling enquiries, both in person and by telephone/e-mail. Providing various notarial
services including certifying UK documents, signing declarations etc to British nationals living and
travelling in SW China and offer support and help for those in difficulties, including
hospitalisations, death and bereavement, falling victim to crime or being imprisoned. Issuing
Emergency Travel Documents for British Nationals who need to travel urgently while they have no
valid travel document.
ASIA PACIFIC
OFFICIAL
OFFICIAL
JOB SPECIFICATION
This form is intended as the job description for the position / jobholder.
20
Manage the day-to-day operation of the Consular Section by reviewing best practice and
procedures. Effectively profiling and managing the section’s budget. Play an active role in
implementing the FCO’s Consular Strategy, including participating in a regional working group. Act
as a regional resource for the Consul in Beijing; being prepared to deploy anywhere in China,
sometimes at short notice. Line management of one Consular Assistant.
In conjunction with colleages at the BCG Chongqing, play a role in updating and testing the Crisis
Management Plan. Act as main point of contact on crisis communication within crisis network.
10
Maintain and strengthen relationship with local key contacts within South West China, including
by arranging an annual programme of targeted visits. Manage and expand the consular warden
network. Arrange and implement outreach events for resident British nationals throughout the
consular district.
20
RESOURCES MANAGED (Staff and Expenditure)
1 x A1(L)
KEY COMPETENCES REQUIRED FOR THE JOB (Maximum of 6 competences)
Refer to the local website for more information on these specific competences.
Competence 1:
Delivering at Pace
Competence 4:
Making Effective Decisions
Competence 2:
Managing a Quality Service
Competence 5:
Seeing the Big Picture
Competence 3:
Collaborating & Partnering
Competence 6:
Changing & Improving
KEY SKILLS, EXPERIENCE, QUALIFICATIONS REQUIRED
LANGUAGE / COMMUNICATIONS
ENGLISH
Spoken
English
Written
OTHER LANGUAGES
Fluent
Fluent
Spoken
Good
Written
Good
Chinese
Other
Language Requirements
OTHER SKILLS, EXPERIENCE & QUALIFICATIONS
Essential on Arrival
- An abililty to empathise with those in distress; difficulty or trouble;
- Ability to act as an occasional and informal interpreter/translator when the
need arises;
- Good IT skills, and the ability to learn quickly and embrace new technology.
Desirable
ASIA PACIFIC
OFFICIAL
OFFICIAL
JOB SPECIFICATION
This form is intended as the job description for the position / jobholder.
VISA, PASSPORT AND SECURITY CLEARANCE RESTRICTIONS (As necessary to perform the role)
Choose an item.
Visa/Passport Requirement
Security Clearance
Specify other Visa /
Passport requirements
Official
WORKING PATTERNS
Employment Type
Other details of working
patterns, and/or options
for flexibility.
If Part-time: FTE or
Required Hours per Week
Can sometimes involve evening or weekend work, usually over the ‘phone. There is
a requirement to travel, sometimes at short notice.
Full-time Employment
OTHER INFORMATION
The successful candidate will also have a regional role and will travel frequently, often at short notice. This could
be to cover at another Consular Section, or to deploy into the field to handle a case or crisis.
General Conditions of this Job
We are an equal opportunities employer, dedicated to inclusivity, a diverse workforce, and valuing difference.
We offer a competitive package, which includes basic salary, good leave entitlement, and insurance plan etc. The
abated monthly gross starting salary for this position before all deductions is RMB 8,865.00/ month. We also
offer excellent development opportunities and a 22-day annual leave entitlement in pro rata. Conditioned working
hours is 35 hours/ week from Monday to Friday and flexible working can be arranged upon personal needs. For
more details on our Total Rewards Package, please visit our website http://www.gov.uk/government/world/china.
Staff recruited locally by the British Embassy Chongqing is subject to Terms and Conditions of Service according to
local Chinese employment law.
To apply, please accomplish the Job Application Form which can be downloaded from this link:
https://www.gov.uk/government/world/organisations/british-consulate-generalchongqing/about/recruitment#current-vacancies and send it to [email protected]. Deadline
for submitting applications is at 17.00 (China Standard Time) on 27 October 2014.
Only short-listed applicants will be contacted regarding the next phase of the selection process. To those
applicants not short-listed, we extend our appreciation for considering the British Government as a potential
employer.
ASIA PACIFIC
OFFICIAL