Document 6608262
Transcription
Document 6608262
www.SpindustryEventTechnology.com Automating Your Event Data Process to Deliver Superior Results in Less Time for Less Money Stephen Fry, Chief Operating Officer Steve Sorensen, Dir. of Business Development Spindustry Interactive | Event Technology Group www.SpindustryEventTechnology.com Creating a Web Portal to Automate Your Process Allows Your Event Team to Run Programs Faster and Win More Clients Because well-executed automation results in: 1. Accurate Data Collection 2. Time Savings for Entire Team 3. Getting New People Up to Speed Fast 4. Time for Analysis and Course Correction 5. Success…but Nobody Said This Would Be Easy www.SpindustryEventTechnology.com Intelligent Collection Screens Result In: Accurate Data Collection Fort Meyers, Florida Fort Meyers, FLA Fort Meyers, FL Ft. Meyers, Florida Ft. Meyers, FLA Ft. Meyers, FL Fort Myers, Florida Fort Myers, FLA Fort Myers, FL Ft. Myers, Florida Ft. Myers, FLA Ft. Myers, Ohio Ft. Myers, FL www.SpindustryEventTechnology.com Accurate Data Collection Challenges 1. Illegible Handwriting 2. Misspellings / Abbreviations 3. Inconsistency in Format 4. Errors in Data Relation 5. Missing Data 6. Calculation Errors www.SpindustryEventTechnology.com Accurate Data Collection Solutions 1. Login / Roles 2. Field Validation 3. Required Fields 4. Pre-Established Data Tables and Relationships 5. Auto Calculations www.SpindustryEventTechnology.com Accurate Data Collection Examples www.SpindustryEventTechnology.com Reducing Low-Level Tasks Through Automation: Time Savings for Entire Team www.SpindustryEventTechnology.com Time Savings for Entire Team: Challenges 1. Data Correction 2. Distributing and Re-Distributing Information 3. Proactive Team Communication 4. Client Interaction 5. Training 6. Firefighting www.SpindustryEventTechnology.com Time Savings for Entire Team: Solutions 1. Remove Remedial Follow Up Tasks 2. Highlight Exceptions for Quick Action 3. Efficient Training and Re-Training 4. Enhanced Communication 5. Self-Serve Client Interaction www.SpindustryEventTechnology.com Time Savings for Entire Team: Examples www.SpindustryEventTechnology.com Building Intelligence into the Portal System Results In: Getting New People Up to Speed Fast www.SpindustryEventTechnology.com Getting New People Up to Speed Fast: Challenges 1. High Turnover 2. Short Lead Time for New Programs 3. Fear of Delegation 4. Contract / Temporary Employees www.SpindustryEventTechnology.com Getting New People Up to Speed Fast: Solutions 1. Consistency 2. Dramatically Reduce Opportunity for Errors 3. Automation of Low -Level Tasks 4. Relevant Knowledge Center 5. Mobile Access 6. Automated Alerts 7. Staff Ratings www.SpindustryEventTechnology.com Getting New People Up to Speed Fast: Examples www.SpindustryEventTechnology.com Removing Low Level Tasks Results In: Increased Analysis Time and Course Correction www.SpindustryEventTechnology.com Increased Analysis Time and Course Correction: Challenges 1. Tight Deadlines 2. Client Demands 3. Failure to Change Course 4. Rush to Prepare Deliverables www.SpindustryEventTechnology.com Increased Analysis Time and Course Correction: Solutions 1. Understand Current Situation 2. Program Modifications On-The-Fly 3. Re-Allocate Resources as Needed 4. “Weekly Report” Replaces “Final Report” www.SpindustryEventTechnology.com Increased Analysis Time and Course Correction: Examples www.SpindustryEventTechnology.com Learning from Experience Can Help You: Avoid the Problems Known to Cause Automation Failure www.SpindustryEventTechnology.com Success…but Nobody Said This Would Be Easy: Challenges 1. Inconsistency in Program Operations 2. Finding Time and Money to Invest Upfront 3. Challenging Programming 4. Determining Phased Approach 5. Avoid Being in the Same Place Next Year www.SpindustryEventTechnology.com Success…but Nobody Said This Would Be Easy: Solutions 1. Pick a Strong Partner 2. Process Audit and ROI Evaluation 3. Commitment to Investment 4. Evaluation of Technical Resources 5. Pilot Program, Off the Shelf, Custom Interactive Development www.SpindustryEventTechnology.com Success…but Nobody Said This Would Be Easy: Examples AUTOMATED MANUAL Disconnected data Multiple tools Spreadsheets Post-It Notes Word Docs Email Manual Follow up Basic Survey Tools Simple Forms Basic Compilations Individual Programs Single Program Workflow Logic Field Validation Alerts Reporting Integrated data Enterprise Multi-Program Multi-Client Aggregate Reporting Macro Observations Consistency www.SpindustryEventTechnology.com Creating a Web Portal to Automate Your Process Allows Your Event Team to Run Programs Faster and Win More Clients Because automation well-executed results in… 1. Accurate Data Collection 2. Time Savings for Entire Team 3. Get New People Up to Speed Fast 4. Time for Analysis and Course Correction 5. Success…But Nobody Said This Would Be Easy www.SpindustryEventTechnology.com AGENCIES BRANDS www.SpindustryEventTechnology.com Thank you for your interest today. Spindustry Interactive | Event Technology www.SpindustryEventTechnology.com 877-225-4200 [email protected]