NORTHERN RAILWAY Delhi Division Commercial Branch DRM

NORTHERN RAILWAY
Delhi Division
Commercial Branch
DRM Office
State Entry Road
New Delhi 110055
Invitation of application for authorization of “Jan Sadharan Ticket Booking Sewak” (JTBS) at various locations
over Delhi Division, Northern Railway.
The Sr. Divisional Commercial Manager, Northern Railway, New Delhi for and on behalf of President of India
invites applications up to 23.01.2015 for selection and short listing of “Jan Sadharan Ticket Booking Sewak”
(JTBS) at various locations over Delhi Division, Northern Railway for issuing of unreserved Rail tickets through
computerized Unreserved Ticketing System (UTS), from interested parties fulfilling following conditions and
such conditions as may be prescribed from time to time.
Licenses for total 183 numbers of JTBS at 65 locations as per quota distribution as detailed here under are
proposed to be issued:
SN
Name of the Station
1
ADARSH NAGAR
ANAND VIHAR TERMINAL
ASAOTI
BADLI
BAGHPAT ROAD
BAHADURGARH
BALLABGARH
BARAUT
BUDHLADA
DAYA BASTI
DELHI AZADPUR
DELHI CANTT.
DELHI JN.
DELHI KISHANGANJ
DELHI SADAR BAZAR
DELHI SARAI ROHILLA
DELHI SHAHADRA
DEOBAND
FARIDABAD
FARIDABAD TOWN
GANAUR
GARHI HARSARU
GHAZIABAD
GOHANA
GURGAON
H. NIZAMUDDIN
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
No. of JTBS
Required
Gen
S.C.
5
5
2
2
2
5
3
2
2
2
2
6
6
2
2
5
5
2
3
3
1
2
5
2
6
7
1
2
1
S.T.
OBC
MIN
FF/WW/
WRE
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
1
2
3
PMCP
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
1
1
1
1
2
1
1
1
1
1
1
1
1
2
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
JAKHAL
JIND
JULANA
KAITHAL
KARNAL
KHATAULI
KHEKRA
KURUKSHETRA
MANGOLPURI
MANSA
MEERUT CANTT.
MEERUT CITY
MODINAGAR
MURADNAGAR
MUZAFFARNAGAR
NANGLOI
NARELA
NARWANA
NAYA GHAZIABAD
NEW DELHI
NOLI
OKHLA
PALAM
PANIPAT
PATAUDI ROAD
ROHTAK
SAHIBABAD
SAMALKHA
SAMPLA
SHAHBAD MARKANDA
SHAKURBASTI
SHIVAJI BRIDGE
SONIPAT
SUBZI MANDI
TAPRI
TILAK BRIDGE
TOHANA
TUGLAKABAD
VIVEK VIHAR
1
2
2
2
3
1
2
3
1
2
5
5
1
2
5
2
2
2
1
4
1
2
2
4
1
4
5
2
2
2
3
2
4
2
2
2
2
2
2
183
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
2
2
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
45
19
19
1
1
1
39
17
1
1
26
18
Abbreviations: SC – Schedule Cast, ST – Schedule Tribe, OBC – Other Backward Classes, MIN – Minorities, FF Freedom Fighter, WW – War Widow, WRE – Widow of Railway Employee, PMCP – Physically and Mentally
Challenged Person.
2
1)
Qualification:

The applicant should not be under 18 years of age.

Applicant should be at least Matric pass or equivalent.

Applicant should produce a Character Certificate (not more than 06 months old) from a District
Magistrate / Addl. District Magistrate / Sub District Magistrate /Executive Magistrate/ Block
Development Officer or Tehsildar. However, before appointment as JTBS, the applicant will also
have to produce a certificate from the police station serving his/her locality that no criminal case is
pending against him/her.

The premises selected for issue of UTS tickets should have easy accessibility to all the citizens.

Applicant should have a telephone connection in his JTBS premises.

Applicant should be residing in the municipal limits of the city / district in which JTBS is being
appointed (certificate preferably voter identity card or other proof of residence from District
Magistrate should be enclosed).

Not more than one application shall be accepted from any individual.
2)
Other Conditions:











JTBS will procure UTS terminals and equipments for which all the cost initial as well as recurring
including equipments and channels would have to be borne by JTBS.
JTBS will be permitted to issue cash tickets (including advance and cluster tickets) only. They will
not be permitted to issue concessional certificate tickets (except senior citizen concession), blank
paper tickets and money receipts. Refund of tickets will not be permitted at the JTBS.
JTBS will be permitted to issue platform tickets.
JTBS will be allowed to renew season tickets. Each season ticket is to be treated as a single
ticket/single passenger for the purpose of levy of service charge.
JTBS will have to make advance deposit and tickets can be issued by him till amount against this
deposit is available subject to minimum deposit amount of Rs.10,000/-.
JTBS will bear all the initial and recurring cost of the equipments and channels.
JTBS will collect Re.1/- per passenger as commission from the passengers.
JTBS will be responsible for implementing all the procedures and conditions that are being
prescribed by the Railway Administration from time to time.
JTBS will not issue tickets from station premises.
The competent authority or an officer authorized by him shall be allowed access to the premises
assistance for inspection. A summary of transactions daily/periodical/monthly made by JTBS shall
be given by him to the serving station.
Reservation: Following reservation will be applicable for 49.5% of the total number of JTBS on
Divisional basis:
S N Reservation Quota
Percentage
Remarks
i)
Scheduled Caste
12%
In each category, 10% reservation will be for
freedom fighters and women including war
ii)
Scheduled Tribe
8%
widows and widows of Railway employees and
iii)
Other Backward Classes
20%
2% reservation will be for physically and
iv)
Minorities**
9.5%
mentally challenged persons.
Total 49.5%
“Apart from the above, 10% reservation from disabled persons (Physically challenged persons) will
be applicable in the general category also”.
3
(**) The term Minorities will include the communities namely (1) Muslims, (2) Christians, (3) Sikhs,
(4) Buddhists and (5) Zoroastrians (Parsis).

List of Equipment to be procured by JTBS is as under:
 Dialup Modems with accessories
2 nos.
 Dumb Terminal
1 nos.
 Ticket printer
1 nos.
 Report Printer
1 nos.

Applicant should be prepared to give Rs. 5000/- refundable interest free security deposit & Rs.
20,000/- Bank guarantee to the Railway in favour of “Sr. Divisional Finance Manager, Northern
Railway, New Delhi”. This will be in addition to bearing the cost of terminal equipment – VDU, Key
Board, Printer as per specification provided by the Railways and the cost of network/channel etc.
On completion/termination of contract, pending dues will be adjusted from the security deposit
and balance refunded to JTBS.
JTBS is to deposit with Railways the pro rata cost of terminal server, main server and
installation/commissioning charges of the equipments at his premises. The approximate cost will
be about Rs.20,000/- per JTBS. The cost of above mentioned equipments is to be borne by party.
The BSNL/MTNL and any other service provider telephones one each at both the ends. Cost to be
borne by the party on actual basis.


3)
Period of Contract: Initial period of contract will be for 3 years which can be extended on the basis of
satisfactory performance for tenure of next 3 years. Thereafter, JTBS may be considered for extension
beyond a period of six (06) years on yearly basis subject to certification of satisfactory performance.
4)
Termination of contract: Each side can terminate the contract without assigning reasons by giving one
month notice.
5)
Appointment of JTBS:

The selection of JTBS will be done by a committee of three Assistant level officers consisting of
each member from Commercial, Operating and Finance department which is appointed by
competent authority.

The Railways decision in this regard to authorize JTBS for issue of UTS tickets from amongst the
applicants shall be final and Railway reserves its right to reject any application without assigning
any reason. No canvassing or correspondence in this regard will be entertained from unsuccessful
applicants.

Applicants of JTBS will not confer any right on the person for employment on Railways. The
appointment is purely contractual in nature and no facilities viz. absorption in Railway service,
regularization of service, bonus, railway pass facility etc. shall accrue to the JTBS.
6)
Arbitration:

DRM/DLI, Northern Railway will be the final authority for resolving any dispute between the JTBS
and Railway Administration. The appeal will be lie to Chief Commercial Manager/AGM in
Headquarters.
4
PROFORMA FOR APPLICATION FOR AUTHORIZATION OF JTBS:
1. Name of the Applicant:…………………………………………………………………..
2. Father/Mother/Husband`s Name…………………………………………………...
3. Date of Birth:…………………………………………………………………………………..
4. Educational Qualification:..……………………………………………………………..
Applicant’s
recently
passport size
photograph
with signature
5. Home address:……..………………………………………………………………………….
…………..……………………………………………………………………………………………
6. Contact No. Mobile :………………………………………………………………………..
Home :………………………………………………………………………..
7. JTBS premises address:………………………………………………………………………………………………………………….….
………………………………………………………………………………………………………………………………………………………….
8. Serving station for which authorization is sought:………..……………………………………………………………………
9. Whether premises are owned or hire/lease (supporting documents to be duly attached):
…………………………………………
10. Whether premises is easily accessible to public: ……….…………………………………………………………………..
11. Details of accommodation in the business premises with dimensions and distance from serving
station including map from station to JTBS premises:
………………………………………………………………..……………………………………………………………………………………..
12. Whether applied against any reserved category
(If so, attach relevant documents duly Attested)……………………………………………………………………………
13. Character certificate from DM/ADM/SDM/BDO/Tehsildar that he bears good moral character
…………………………………………………………………………………………………………
14. Certificate issued by local police station that no criminal case is pending against him/her
……………………………….………………………………………………………..………………
I undertake that in event of any information given above being found to be false or inaccurate in any
respect, the license issued shall be liable to be cancelled.
I shall abide by all the terms & conditions as notified and such condition as may be prescribed form
time to time.
Total Enclosure:………
Place:
Date:
Signature of the Applicant
5
Note:
1.
The following documents should be attached with application form.
i.
ii.
iii.
iv.
v.
vi.
vii.
viii.
ix.
x.
Age proof.
Educational Certificate.
Address Proof.
Proof of land line Telephone connection.
Residential Certificate.
Supporting documents in regard to ownership of the premises.
Sketch showing accessibility of the location/premises.
Certificate in support of claim for reservation vide column 13 of application regarding
caste/Category etc.
Character Certificate issued by DM/ADM/SDM/BDO/Tehsildar.
Police certificate regarding no criminal case pending.
2.
The application should be sent through Registered Post / by hand (in closed envelope), complete in
all respect along with relevant documents which should reach the Office of the Sr. DCM, Northern
Railway, DRM Office, State Entry Road, New Delhi – 110055 latest by 23.01.2015. The application can
also be downloaded from the Northern Railway website i.e. www.nr.indianrailways.gov.in. Railway
will not be responsible for any postal delay. Incomplete application will be rejected out rightly and
no documents will be accepted subsequently after the receipt of application in office. The applicant
must right on the top of the envelope in BOLD and CAPITAL “APPLICATION FOR JTBS AT …………………
(NAME OF STATION)”.
3.
The JTBS are to be appointed only on the following mentioned locations:
Adarsh Nagar, Anand Vihar Terminal, Asaoti, Badli, Baghapat Road, Bahadurgarh, Ballabhgarh,
Baraut, Budhlada, Daya Basti, Delhi Azadpur, Delhi Cantt, Delhi, Delhi Kishanganj, Delhi Sadar Bazar,
Delhi Sarai Rohilla, Delhi Sahdara, Deoband, Faridabad, Faridabad New Town, Ganaur, Garhi Harsaru,
Ghaziabad, Gohana, Gurgaon, Hazrat Nizamuddin, Jakhal, Jind, Julana, Kaithal, Karnal, Khatauli,
Khekra, Kurukshetra, Mangolpuri, Mansa, Meerut Cantt, Merrut City, Modi Nagar, Murad Nagar,
Muzaffarnagar, Nangloi, Narela, Narwana, New Ghaziabad, New Delhi, Noli, Okhla, Palam, Panipat,
Pataudi Road, Rohtak, Shahibabad, Samalkha, Sampla, Shahbad Markanda, Sakur Basti, Shivaji
Bridge, Sonipat, Subzi Mandi, Tapri, Tohana, Tuglakabad, Vivek Vihar.
6