SM01 - Category Management.pub - Analysis Institute of Management
Transcription
SM01 - Category Management.pub - Analysis Institute of Management
CATEGORY MANAGEMENT Sales Management & CRM - SEMINAR Program Overview The course will enable participant to understand and analyse the marketing challenges faced by retail companies with a specific focus on category management which has deeply modified the relationships between manufacturers and retailers during the decades. Category Management is defined as a ‘collaborative continuous process between manufacturers and retailers to manage a shopper need state which we refer to as a ‘category’. The purpose of this process is to optimize shopper satisfaction and fulfil the role chosen by the retailer for that category within the overall portfolio of categories in the retail format. The end state of the category management process is that combination of assortment, price, shelf presentation and promotion which optimizes the category role over time. Lecturer : The seminar is delivered by Associate Professor Valérie Renaudin (University of Paris-Dauphine). Valérie Renaudin is a Professor and Research Director at the University of Paris-Dauphine and head of the Master Retailing and Customer Relationships. Valérie Renaudin is the author of the book, Merchandising : du category management au e-merchandising published by Editions Vuibert in France. More information is available at http://www.dauphine.fr/fileadmin/ images/cv/vrenaudin-en.pdf 2015 Public targeted: For experienced middle to senior managers in marketing, communications, sales, distribution, PR and any other related fields. Duration The seminar duration is 21 hours spread in four sessions of 3 afternoons during weekdays and 1 Saturday. The course content 1. Overview of Retail Industry 2. Marketing challenges faced by retail companies such as Increase of e-commerce, fragmented purchases, connected point of sales, new shopper behaviours. 3. Retail Marketing Strategy 4. Category Management • Category Management Overview • • • Pricing & Assortment Strategies Introduction to Space Planning Best practices and methods used for category management optimisation 5. Merchandising Best Practices, in line with Category Management and Point of Sales performance Dates: 9-12 DECEMBER 2015 Duration: 21 hours Times: Weekdays: Saturdays: 15.15-20.00 9.00-16.45 Location: AIM, 1st floor, Ebene Skies, 1, rue de l’Institut, Ebene, Mauritius Learning outcomes Languages used: English and French Upon completion of this course, the participant will be able to: The course is MQA approved and qualifies for HRDC Refund • • • • • • Understand key terms of category management and how they are linked to retail strategy Utilize computer systems in making decisions on product quantity, product type, and product layout Develop critical thinking skills as they relate to store merchandise decisions Evaluate best practices for merchandising processes Communicate findings & alternative solutions to merchandising issues Understand unique differences between retail companies in merchandise planning practices Contact Us : Analysis Institute of Management (AIM) 1st floor, Ebene Skies, Ebene—Mauritius E: [email protected] W: www.analysis.im