e-Brochure - Acme Consulting

SELECT CLIENTELE
Aakash Hospital Chennai
ABC Hospital Trichy
Adyar P M Hospitals Chennai
Amala Cancer Hospital Thrissur
Anand Hospital Chennai.
Apollo Hospital Madurai
Apollo K.H. Hospital Vellore
Apollo Specialty Hospital Chennai
Apollo Victor Hospital Goa
Appasamy Hospitals Chennai
Asirvatham Hospital Madurai
B.M. Hospitals Chennai
Bangalore Hospital Bangalore
Belleview Hospital Kolkata
Bethel Hospital Coimbatore
Bombay Hospitals, Mumbai, Indore
BW Lions Eye Hospital
Bangalore Cancer Institute Adyar ( WIA )
Caritas Hospital Kottayam
CHILDS Trust Hospital Chennai
CHL Hospitals Indore
Choithram Hospital Indore
CIGMA Instit Of Med Sciences Aurangabad
Continental Hospital Hyderabad
Co-operative Hospital Irinjalakuda
Criticare Multi Specialty Hospital Mumbai
Devados Multispeciality Hospital Madurai
Devi Eye Hospital (2 Nos.)Bangalore
Dhanalakshmi Hospitals Kannur
Dharan Hospital Salem
Dr. V. Seshiah Diabetes Centre Chennai
Dr. Zamindar's Eye Care Centre Bangalore
Dr.Mehta's Hospitals Pvt LtdChennai
Dr.Ramesh Cardiac Hospital Guntur
Elite Mission Hospital Thrissur
EMS Memorial Hospital Malappuram
Father Muller Med College Hospital Mangalore
Firm Hospitals Chennai
Gunam Super Specialty Hospital Hosur
Hariharan Diabetes Centre Chennai
Holy Cross Hospital Kottiyam
Indira Gandhi Instit of Child Health Bangalore
Indo American Cancer Hospital Hyderabad
Institute of Neurosciences Kolkata
Isha Hospital Vadodara
ISIS Group of Hospitals Bangalore
K.M.Multispeciality Hospital Chennai
Kalari Kovilakkom Kollemkode
Kalari Rasayanam Kollam
Kalinga Hospitals Ltd Bhubaneswar
Kamalnayan Bajaj Hospital Aurangabad
Kamlakar Hospital Rajmundry
Karnataka Cancer Hospital Bangalore
Kavery Medical CentreTrichy
Kerala Govt Hospitals (19 Nos.)Kerala
Kerala Institute of Medical Sciences Trivandrum
KIMS Bolinneni Hospital Rajmundry
KIMS Hospital Kondapur
KLE Medical College Hospital Belgaum
Kottakal Arya VaidyasalaKottakal
Little Flower Hospital & Research Centre Angamaly
LN Medical College & JK Hospital Bhopal
Lotus Hospital Erode
M R Hospital, Chennai
M.V Hospital for Diabetes Chennai
Maharashtra Govt. Hospitals (51 Nos.)
MaharashtraMallya Hospital Bangalore
Manu HospitalnCoimbatore
Manwatkar Hospital Chandrapur
MES Medical College Hospital Perintalmanna
Metropolitan Hospital Thrissur
MIOT Hospitals Chennai
MMC Hospital, Assam Guwahati
Morris Mathias Hospital Nagercoil
Mother Hospital Thrissur
Moulana Hospital Perinthalmana
MS Ramaiah Medical College Bangalore
Muthoot Medical Centre Kozhencherry
MVJ Medical College Hospital Bangalore
Narayana Super Specialty Hospital Bangalore
Nathan Superspeciality Hospital Salem
National Neurosciences Centre Kolkata
Neuro FoundationSalem
New Hope Hospital Chennai
Parvathy Hospital Chennai
Peerless Hospital Kolkata
Pradnya Nethralaya Bangalore
Prashanth Hospital Chennai
Priyamvada Birla Eye Hospital Kolkata
PRS Hospital Trivandrum
Pushpagiri Hospital Tiruvalla
PVS Hospital Calicut
Radhatri Nethralaya Chennai
Raja Rajeswari Med College Hospital Bangalore
Regional Cancer Centre Trivandrum
S. S. Instit of Medical Sciences Davangere
Sankara Nethralaya Chennai
Santosh Hospital Bangalore
Sat Kaival Hospital & IVF Centre Anand
Sir Ivan Stedeford Hospital (TI Group) Chennai
Sooriya Hospitals Chennai
Sri Jayadeva Institute of Cardiology Bangalore
Sri Narayani Hospital Vellore
St. Philomena's Hospital Bangalore
Sun Medical Centre (Trichur Heart) Trichur
Thirumalai Eye Hospital Bangalore
Thiruvalla Medical Mission Thiruvalla
Tirumala Superspeciality Hospitals Vizianagaram
TN Govt. District Hospitals (12 Nos.)
TN Govt. PHCs (48 Nos.)
Trinity Eye Hospital Palakkad
Udhi Eye Hospitals Chennai
Vaidyaratnam Oushadhasala Thrissur
Vijaya Hospital Group Chennai
Vinayaka Medical Mission Karaikal
West Bengal Govt Hospitals (5 Nos.)
West Fort Hitech Hospital Thrissur
Xcellent Care Hospital Chennai
Hospital Management&
Quality Improvement Consultants
Hospital Project Consultancy
compliance. Layout planning and design for Patient Friendly and
ACCREDITATIONS
& CERTIFICATIONS
Project feasibility, Market viability studies, Facility & Equipment Planning.
National Registration Board For
Personnel & Training
CONTACT US
Quality Improvement & Accreditation Services
ACME is the only Health
care Quality Consultancy
in South India accredited
by the Quality Council of
India of the Government
of India
Chennai
F-159, 5th Street, Anna Nagar East
Chennai - 600 102. Tamil Nadu
Phone : + 91 - 44 - 2626 6703 / 04 / 05
Fax : + 91 - 44 - 2626 6447
E-Mail : [email protected]
Contact Person: Mr.Kannan
Mobile : +91 9176661041
Mumbai
A-304, Progressive Sea longe
Plot No- 44-45, Sector 15, CBD Belapur
Navi Mumbai -400 614
Mobile : 9710401761
E Mail : [email protected]
Contact Person: Mr.Suresh Shenoy
NABH, NABL, JCI, ISO 9001, AHPI Standards
Compliance for Large & Small Hospitals, Day Care Centres, Blood Banks,
Ayurveda Hospitals Medical Imaging Centres and Clinical laboratories
Kerala
Asha Padmam,
KeralaVarma College Road
Kanattukara., Thrissur - 680 003
Phone:+ 0487-2383970 / 71
Mobile : +91 9633276757
E-Mail: [email protected]
Contact Person : Mr. Haridas Menon
Making Hospitals Patient Friendly - Consulting Assistance
Through planning and design, Patient Friendly Audits,
Independent Patient Satisfaction Surveys, Consulting support
ACME PULSE - Patient Satisfaction Surveys
Third Party Independent Patient Satisfaction Surveys and Audits
Hospital Rating and Grading for Insurers, Corporates, Government
Agencies, Industry Bench marking, Public Surveys
Karnataka & Andhra Pradesh
Fr.F-02,"SUMUKHA ENCLAVE"
5th Cross,1st Main,5th Stage,
B E M L Layout 2nd Phase
Rajarajeshwari Nagar,
Bangalore-560 098
Mobile : 9448884514
E-Mail : [email protected]
Contact Person : Mr. B.H.Balaji
Call us any time at our Toll free Number 1800-425-2430 for a response to your query within 24 hours
ACME STARS - Staff Training And Recruitment Solutions
This program assists hospitals in Recruiting and Retaining the Right staff
for all Clinical & Administrative functions.
Hospital Management Solutions
PROFILE
ACME Consulting, established at Chennai in 1996, by the late Mr. P. Siva Sankaran and Mr. B.G.Menon to provide advisory services in
AHPI PATIENT SAFETY & PATIENT FRIENDLY STANDARDS
the area of quality improvement. Later collaborated with global healthcare major Thomsun Consulting to focus on the
Patient friendliness and safety have become one of the most important factors in
Presently the leading Healthcare Consultancy in India with over 350 Private and Government Hospitals across the country
as Clients. The only QCI approved NABH Consultancy in South India. ACME is today assisting 7 States in improving the
Healthcare delivery and concerns all stakeholders.
ACME has been selected as the Technical Support Partner by the Association of Healthcare
Providers (India) to help hospitals with these standards which will soon become one of the most
healthcare quality in their District Hospitals and Primary Health Centres.
important requirements for the healthcare delivery systems in India.
Today with our expertise we offer to you complete end to end solutions, including Hospital Project Consultancy, Hospital
The Patient Safety Standards are intended to be used by the vast majority of the Healthcare
Providers to establish a basic patient safety framework to provide essential healthcare services to
the community.
The Patient Friendly Standards will help the hospital ensure that all the staff work towards
providing a warm and personal touch to their patients and their relatives. It is the duty of every
HOSPITAL PROJECT CONSULTANCY
hospital to achieve this very important goal while being ethical, honest and trust worthy.
We assist new Hospitals to be set up in full compliance with the NABH and with the best clinical and non clinical practices. Our team today
comprises Hospital trained Project
Managers, Architects, Planners, Equipment Specialists and HR Professionals. We are presently assisting new upcoming Hospitals in Chennai, Mumbai
ACME PULSE - India’s First Third Party Patient Satisfaction Survey Program
Patient Satisfaction Surveys are recommended by NBQP & QCI to measure the success of implementation of NABH.
1. Market Feasibility Studies: We conduct market feasibility studies for establishing Hospitals.
2. Project Report: Preparation of Detailed Project Report (DPR) based on the approved concept. Infrastructure development plan, Human
ACME PULSE is the only approved model by QCI for this purpose.
In-house Surveys and Patient feedback systems rarely give a true insight into the perception of your patients. Worldwide it
has been proved more reliable and objective to rely on a professional Third Party Agency to carry out such Surveys.
3. Detailed Architectural Services Conceptual Drawings based on your requirements of
specialties, plot size and layout, Interior design of OT, OPD, wards, lobbies and other waiting areas,
Essential Features of ACME PULSE:
1. Reliable results you can trust.
2. Actionable results, with focus on improvement.
drawings for work to proceed and Design of services including Electrical, Plumbing, HVAC.
QUALITY ACCREDITATIONS & CERTIFICATIONS
ACME has continued to maintain its leadership position in the Healthcare Quality segment by being
3. Data integrity and security.
4. Critical issues highlighted for immediate response.
5. Areas for improvement, with appropriate steps for corrective action.
6. Patient comments and their suggestions captured effectively.
selected for 3 years, as the highest technically rated Consulting Organization in the country by the
National Health Systems Resource Centre (NHSRC), the technical wing of National Rural Health
ACME STARS - Staff Training and Recruitment Solutions
Mission (NRHM), Ministry of Health, Government of India
Senior Team Members
NABH for Hospitals, Clinics, Blood Banks, Imaging Centres and
Ayurveda Hospitals

ACME assists hospitals successfully, to strive for the highest Healthcare Quality
Suresh Shenoy, Vice President
Standard in India developed by the Quality Council of India on par with
in topics including NABH Awareness, Internal Audits, Infection Control and Safety and Soft skill development
International Accreditations and accepted by ISQUa. ACME today has over
Devasri Chatterjee, Regional Head, Mumbai
Reema Saha, Product Manager-ACME PULSE
Nandini Dutta, Senior Consultant
Anjana Menon, Senior Consultant
K. Sukumaran, Regional Manager, Kerala
75 clients with whom we have worked on the NABH supported by the largest
in house team of quality experts in India.
HOSPITAL MANAGEMENT
NABH Entry Level Standards for Hospitals
ACME’s expertise gathered over 17 years of work in Healthcare has helped it offer total customized solutions
The new Hospital Quality Pre-Accreditation Entry Level Standards from NABH
for hospitals to compete with the world’s best. We help to
has been launched with major contributions from Private and Government
Insurers like Rajiv Arogyasri, RSBY, RGJAY, Suvarna Arogya Suraksha Trust,
Improve organization’s ability to deliver good quality healthcare.
Improve organization’s ability to increase patient volume and improve revenue.
Karnataka, Vajpayee Arogyasri, CM's Comprehensive Health Insurance
V. Surendran, Senior Consultant
Leena Sivaprakasam, Senior consultant
Dr. Vivek Gopal, Senior Consultant
Scheme-Tamil Nadu, Arogyasri Health Trust and United India Insurance. Set to
Our scope of services include
be the new empanelment criteria by all Insurers. ACME's trained team of
NABH Experts can help Hospitals who have found the full NABH Accreditation
providing services to meet the needs of patients by the use of Lean Management techniques.
2. Working in collaboration with all the Stakeholders of the Hospital.
Dr. Sangeetha Kamatchi, Senior Consultant
3. Recruitment and training of the right staffs for you.
NABL Accreditation for Medical Laboratories
National Accreditation Board for Testing & Calibration Laboratories (NABL),
Mohammed Niyam, Senior Consultant
4. Applying the principles of Total Quality Management and 5S effectively, the basic principle
also by the QCI, is an Accreditation for Laboratories suitable for India.
ACME has helped leading labs across India to achieve the NABL.
Dr. Sree Lakshmi, Consultant
B.H. Balaji, Regional Head, AP & Karnataka
Haridas Menon, Senior Manager
Kshititi Nagarkar, Principal Architect
JCI Accreditation for Hospitals
ACME's team of healthcare experts are now trained for helping your hospital
strive for the very prestigious
Joint Commission
International
(JCI)
Accreditation which puts your hospital in an elite group. Today there are less
than 25 hospitals across the country which are JCI Accredited.
Your
Partner to the Future