Migration Guide for Amazon Simple Pay

Transcription

Migration Guide for
Amazon Simple Pay (ASP)
Migrating to Login and Pay with Amazon
Amazon Payments
Migration Guide for Amazon Simple Pay (ASP)
Last updated: 6 May, 2015
Copyright © 2015 Amazon.com, Inc., or its affiliates.
AMAZON, AMAZON PAYMENTS, and AMAZON.COM are registered trademarks of Amazon.com,
Inc. or its affiliates. All other trademarks are the property of their respective owners.
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Amazon Payments
Contents
Introduction .................................................................................................................................................. 3
Getting Started.............................................................................................................................................. 4
Register with Login and Pay with Amazon ................................................................................................ 4
Complete the 1099-K Tax Interview ......................................................................................................... 4
Set Up Your Bank Account Information .................................................................................................... 5
Locate Your Access Credentials ................................................................................................................ 5
Planning Your Integration ............................................................................................................................. 7
ASP Standard Button................................................................................................................................. 7
ASP Donation ............................................................................................................................................ 7
ASP Subscription Button ........................................................................................................................... 8
ASP Marketplace ....................................................................................................................................... 8
Important Login and Pay with Amazon Concepts ......................................................................................... 8
Getting Notifications for Your Payments .................................................................................................. 9
Important Developer Resources ............................................................................................................... 9
Account Management ................................................................................................................................ 10
Viewing and Managing Transactions ...................................................................................................... 10
Getting Paid............................................................................................................................................. 10
Reports .................................................................................................................................................... 10
Settlement Report............................................................................................................................... 10
Transaction Reports ............................................................................................................................ 11
Dispute Management ............................................................................................................................. 11
A-to-z Guarantee Claims ..................................................................................................................... 11
Chargebacks ........................................................................................................................................ 12
Enabling User Permissions on Your Account .......................................................................................... 12
Important Migration Consideration: Active Recurring Payments .............................................................. 12
Using a Solution Provider to Manage Your Subscriptions ...................................................................... 12
Managing Your Subscriptions Yourself ................................................................................................... 12
Solution Provider or Marketplace Business Integrations ........................................................................... 12
Create a Custom Registration Pipeline for Your Sellers .......................................................................... 13
Enable Marketplace Payments ............................................................................................................... 13
Things You Should Know ............................................................................................................................. 13
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Introduction
This guide is for sellers and marketplace businesses that currently use Amazon Simple Pay (ASP), and
want to integrate with Login and Pay with Amazon.
The following table, organized by type of ASP integration, will help you decide which Login and Pay with
Amazon integration method to use. Note: If you are using a third-party solution provider or
marketplace, they will need to upgrade their implementation. Reach out to them for more details.
Express
Integration (simple
HTML/JavaScript integration)
ASP Standard Button
ASP Donation
Custom
Integration (API
integration)


ASP Subscription Button
ASP Marketplace


The custom integration to Login and Pay with Amazon is described in detail in the Migration Guide for
Amazon Flexible Payments Service (FPS).
Note: ASP and Login and Pay with Amazon have a number of things in common, but these services are
not identical or interoperable. When planning your migration to Login and Pay with Amazon, you should
approach the project as an entirely new integration.
In this guide, we provide the following information:
1. Getting Started—Instructions for registering for a Login and Pay with Amazon account.
2. Planning Your Integration—Details about integrating with Login and Pay with Amazon, organized
by which type of ASP integration you currently use.
3. Supplementary technical information that will answer the questions you may have about
migrating to Login and Pay with Amazon:
• Important Login and Pay with Amazon Concepts
• Account Management
• Solution Provider or Marketplace Business Integrations
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Getting Started
Before you can enable Login and Pay with Amazon, you need to register for the service. This is required
whether you are a seller, a solution provider, or a marketplace business, and even if you already have an
account with Amazon Payments.
To begin the process of integrating with Login and Pay with Amazon, complete the following tasks:
1.
2.
3.
4.
Register with Login and Pay with Amazon
Complete the 1099-K Tax Interview
Set Up Your Bank Account Information
Locate Your Access Credentials
Register with Login and Pay with Amazon
When you register with Login and Pay with Amazon, you create a seller account that has access to both
our sandbox and production environments.
To register with Login and Pay with Amazon:
1. Go to https://payments.amazon.com/signup to start the registration process for Login and Pay
with Amazon.
2. Follow the instructions to register your account. Important: When asked to enter your email
and password, we strongly recommend that you use the same email and password that you
currently use for your ASP account.
3. To complete your registration you will need to:
• Supply your seller information including your display name, contact information, and
information about your business.
• Set up your credit card information.
• Verify your identity.
If you do not have all of the necessary information for this task, you can skip a step. The next
time you sign in you will be taken to the appropriate page so you can finish entering your
account information.
Important: If you registered as a non-profit organization with ASP, select any value for “Type of
Ownership” and “Business Category” during registration. If you use the same email address and
password combination that you used for your ASP account, we will automatically update your Business
Category to “Philanthropy” with Login and Pay with Amazon.
Complete the 1099-K Tax Interview
After you have created your account, the next step is to provide your tax identification information. This
information is required before you can start processing payments with Login and Pay with Amazon.
There are two ways to provide your tax information:
Option 1: If you have just set up your account and are still logged in to Seller Central, an alert will
appear at the top of the window in Seller Central. Click the link in the Alert box to start the tax
interview process.
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Option 2: Log in to your account on the Seller Central website at http://sellercentral.amazon.com,
using the email address and password that you used to create your Login and Pay with Amazon
account. Then:
1. In the upper right corner of the page, click Settings, and then click Account Info. The Seller
Account Information page appears.
2. Scroll down to the Legal Entity section.
3. Click Launch interview wizard and follow the steps to complete the interview.
For more information about tax reporting requirements, see IRS Reporting Regulations on Third-Party
Payment Transactions. You can also learn more at the IRS website.
Set Up Your Bank Account Information
To receive disbursements you need to provide your bank account information. To enter your bank
account information:
1. Log in to your account on the Seller Central website at http://sellercentral.amazon.com, using
the email address and password that you used to create your Login and Pay with Amazon
account.
2. Click Settings, and then click Account Info. The Seller Account Information page appears.
3. Scroll down to the Deposit Method section, and click Add.
4. Fill out the Account Information form and then click Submit.
Note: You should verify that your first disbursement was successfully deposited to your bank account.
Failed disbursements usually happen because bank account information was not entered correctly. In
that case, you can correct your bank account information in Seller Central.
Locate Your Access Credentials
Access credentials consist of your Seller ID, your MWS Access Key and Secret Access Key, and your Login
with Amazon Client ID and Client Secret. You will need these credentials for your integration with Login
and Pay with Amazon.
How your access credentials are used depends on your integration.
•
•
Seller ID—this identifies the seller of record for a given transaction. The seller is the party
responsible for fulfilling the order, providing customer service, and reconciling disputes. Amazon
Payments uses this information to disburse funds to the right account. If you are using a solution
provider, they might ask you to share this information.
MWS Access Key and Secret Access Key—this identifies the developer who is accessing the
Amazon Payments web service to retrieve customer or transaction information, or to process a
payment. If you are integrating directly with Amazon Payments or using a locally hosted plugin,
you need these keys to access Amazon Payments’ web service. If you are using a hosted solution
provider or marketplace, they will use their own credentials to access the service, but they will
need your authorization to process transactions on your behalf. Contact your solution provider
or marketplace for more details.
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•
Login with Amazon Client ID and Client Secret—this identifies the client (website) that is
rendering the Login with Amazon button and accessing customer profile information. These
credentials are used to validate transactions when a request is made.
To locate your access credentials:
account.
2. Select Amazon Payments Advanced from the dropdown list at the top of the page.
3. To view your Seller ID, click Settings and then click Integration Settings. Your Seller ID is the
same as the Merchant ID displayed on the page.
4. To get your MWS Access Key and Secret Access Key, click Integration at the top of the window,
and then click MWS Access Key.
5. To get your Client ID and Client Secret, select Login with Amazon from the dropdown list at the
top of the page, then from the Application screen, click Web Settings.
Note: If you do not see the Application screen, you will need to register your website as an
application first. To register your site as an application, click Register new application.
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Planning Your Integration
When planning your migration to Login and Pay with Amazon, you should approach the project as an
entirely new integration. Amazon ASP and Login and Pay with Amazon have a lot in common, but these
services are not identical or interoperable.
You have three integration options with Login and Pay with Amazon:
•
•
•
Express Integration—A simple HTML and JavaScript based solution that is similar to what ASP
offered, and is described in detail in this guide.
Login and Pay with Amazon Custom API Integration—An advanced integration using APIs and
widgets, which provides greater flexibility and supports advanced use cases like automatic
payments, marketplaces and others. See the Migration Guide for Amazon Flexible Payments
Service (FPS) if you want more details on the API integration method.
Marketplace and Solution Provider Integration—If you are using a marketplace, plugin, or
solution provider, your service provider will have to update their integration. Please contact
them to enquire about what you need to do in order to enable Login and Pay with Amazon on
your site.
ASP Standard Button
The ASP standard button was used in order to accept a single payment for a purchase from your
customers. You can easily set up a similar button using Login and Pay with Amazon, by following the
instructions in the Express Integration Guide.
ASP Donation
The ASP donation button was used to collect donations from your customers.
Note: At this time, Login and Pay with Amazon allows charitable donations only for non-profits who
were using FPS or ASP to collect donations. If you do not meet this criteria, you cannot use Login and
Pay with Amazon to collect donations at this time. If you do meet this criteria, be sure to register with
Login and Pay with Amazon using the same email address and password that you used for your FPS or
ASP account.
When using Login and Pay with Amazon, you can collect donations by using our donations widget:
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Using the button generator to generate the donations widget is the easiest solution. When you use the
button generator, the code you need is automatically generated, and signing your requests is handled
automatically. Please see the “Button Generator Integration” section in the Express Integration Guide to
learn more.
Note: If you had a non-profit account with FPS or ASP, and you registered with Login and Pay with
Amazon using the same email address and password that you used for your FPS or ASP account, you will
see the option to create the donations widget code in Seller Central. This option will not be available if
you do not meet this criteria.
ASP Subscription Button
The ASP subscription button allowed you to set up automated payments for subscriptions and other
fixed-amount recurring payments. With this button, you could specify the amount and frequency of the
charge, and Amazon Payments used this information to automatically charge your customer.
With Login and Pay with Amazon, you can enable recurring payments in two ways:
1. Using a custom API integration—If you have an in-house or third-party billing system or
subscription platform that can compute charges and submit them to Amazon Payments, you can
use our Automatic Payments feature. Please refer to the Login and Pay with Amazon Automatic
Payments Integration Guide, the Amazon MWS Off-Amazon Payments API Reference, and the
Amazon MWS Developer guide for more details.
Please see the Important Migration Considerations section in this guide for more information on
managing subscriptions for your existing customers.
2. Using a third-party solution provider—If you do not have a billing system or subscription
platform, there are Solution Proivders that provide subscription management services, including
ChargeBee, FoxyCart, and Recurly. Solution Providers may provide a subscription solution with
greater flexibility and more advanced features than ASP. For additional details, and for links to
some Solution Provider websites, see Migrating ASP and FPS Subscriptions to Login and Pay with
Amazon. Note that Solution Providers are third parties unaffiliated with Amazon and if you
choose to use one you will be contracting directly with the Solution Provider for the services
offered.
ASP Marketplace
The ASP marketplace button enabled marketplaces, solution providers, and developers to collect a share
of each transaction they process for a seller. Login and Pay with Amazon Express Integration currently
does not support the marketplace model. However, you can use our custom API based integration to
enable the marketplace model. See the Solution Provider or Marketplace Business Integrations section
in this guide for additional details.
Important Login and Pay with Amazon Concepts
This section describes Login and Pay with Amazon features and concepts.
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Getting Notifications for Your Payments
There are three ways in which you can be notified about completion of your payment:
1. After your customers complete a payment from the Amazon-hosted page, Amazon Payments
redirects them to the page specified as the return URL when you created the button. The
redirection POST data provide status on the transaction.
2. You can log-in to your Seller Central account, click Orders, and then click Manage Transactions.
(TIP: Verify that ‘Amazon Payments Advanced (Production View)’ is selected in the drop down
list near the top of the page; if your Production account is not chosen, you will not be able to
see the Manage Transactions page.)
3. You can configure an Instant Payment Notification (IPN) URL. After Amazon processes a
payment request, you receive a notification called an Instant Payment Notification (IPN), which
tells you the final status of the request. For more information, see Synchronizing your systems
with Amazon Payments in the Login and Pay with Amazon Integration Guide.
For a list of ASP IPNs, see the Amazon Flexible Payments Service API Reference.
Important Developer Resources
The following developer resources are available:
1. Integration Guides:
• We recommend an Express Integration for sellers who were using Amazon Simple Pay. Express
Integration provides a simple HTML- and JavaScript-based integration. See the Express
Integration Guide for more information.
• If you prefer to create a more custom integration, you can use the API-based integration
approach. The following documents provide detailed instructions for our API-based integrations:

Login and Pay with Amazon Integration Guide (single purchase)

Login and Pay with Amazon Automatic Payments Integration Guide

Amazon MWS Off-Amazon Payments API Reference

Amazon MWS Developer Guide, specifically, the sections about:

o
Using the Amazon MWS client libraries
o
Required request parameters
o
Throttling: limits to how often you can submit requests
Client Libraries
2. Amazon Payments Support Forum
3. Amazon ASP Resource Center
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Account Management
Login and Pay with Amazon uses Amazon Seller Central for account management functions like
reviewing your payment transactions, downloading reports, managing disputes, and so on. This section
provides a summary of important account management functions you can perform using Seller Central.
Viewing and Managing Transactions
You can view and manage your payment transactions on the Manage Transactions page under the
Orders section of Seller Central. The Manage Transactions page displays a list of all orders for which
payment is approved by buyers on your website. You can view payment details such as the date, the
buyer’s name and email, and the amount paid. You can manage payment transactions such as charging
the customer, issuing refunds, and canceling a payment. You can also use this page to contact buyers.
For more information, see the Manage Transactions Help page in Seller Central.
Getting Paid
With Login and Pay with Amazon, you no longer need to manually transfer funds from your Amazon
Payments account to your bank account. When you provide bank account information in Seller Central,
your funds are automatically disbursed to your bank account on the next scheduled settlement date. For
more information, see Getting Paid on the Amazon Payments website.
Note: When sellers first sign up with Amazon Payments they are subject to an initial 14 day
disbursement observation period, during which we do not disburse funds. Subsequently, funds are
distributed as per our disbursement policy. To ensure that this process does not disrupt your business,
you should initiate your first transaction as early in your development process as possible.
You should be aware that Amazon Payments withholds a minimum balance in your account to secure
payment obligations that might arise after delivery, such as refunds or A-to-z Guarantee claims. We call
this minimum balance a Reserve. For more information, see What is a Reserve? on the Amazon
Payments website.
Reports
To help support your accounting, finance, and other business processes, Login and Pay with Amazon
provides two types of reports: the Settlement Report and Transaction Reports. Note that to access
reports, you must be in Production view, not Sandbox view. You can select these views from the drop
down men displayed near the top of the Seller Central home page. The Settlement and Transaction
Reports are available in comma separated flat file format.
Note: These reports can also be requested programmatically by using the Amazon MWS APIs. For more
information about using programmatic access, see Programmatic Access to Amazon Payments Reports.
Settlement Report
The settlement report provides a detailed breakdown of your seller account activity and the funds
disbursed to you for a given settlement period. Settlement reports are generated with each settlement.
Generally, Amazon Payments first settles your account 14 days after your first order; after that,
settlement takes place on a daily basis if you meet the settlement criteria. A settlement report for a
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particular day includes your account activity from the previous settlement period. You can use this
report to support your reconciliation processes. For more information about settlement reports,
download Settlement Reports: Amazon Payments Advanced.
To get your settlement report:
account.
2. Under Reports, click Payments, and then click All Statements.
3. Download the desired report by clicking the Request Report button, and following instructions.
Transaction Reports
Transaction reports provide a list of all of the orders that you create, and the transactions requested by
you within a reporting period (for example, Authorization, Capture, and Refund). These reports also
contain the orders and transactions that changed status within the reporting period. Amazon provides
four reports that correspond to each payment object:
•
•
•
•
Order Reference
Authorization
Capture Data
Refund Data
These reports are generated each day following the reporting period, if at least one payment object was
created or modified in the reporting period. A transaction report for a particular day will include activity
from the previous day.
To get your transaction reports:
account.
2. Under Reports, click Payments Advanced Transactions.
3. Download the desired report.
Dispute Management
There are two types of customer disputes that you can manage with Login and Pay with Amazon: A-to-z
Guarantee Claims and Chargebacks.
A-to-z Guarantee Claims
A-to-z Guarantee Claims are filed by customers on Amazon.com. Amazon investigators review A-to-z
Guarantee Claims, request more information from you as appropriate, and make a final decision. For
more information, see Resolving Disputes on the Amazon Payments website.
To review and manage your A-to-z Guarantee Claims on Seller Central, go to Performance and then
select A-to-z Guarantee Claims.
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Chargebacks
Chargebacks happen when a customer files a dispute with the issuing bank of their payment method. In
this case, the bank makes the final decision on the dispute. Amazon Payments will protect you from
chargebacks that comply with the Payments Protection Policy described in the Amazon Payments User
Agreement.
To learn more about the chargeback process, see Handling Customer Disputes. To review and manage
your chargebacks on Seller Central, go to Performance and then select Chargeback Claims.
Enabling User Permissions on Your Account
When you first set up your seller account on Amazon Payments, you are the only person who can access
your account. If you want others who are involved in the management of your business to have access
to your seller account, you can use the Amazon Seller Central invitation process to add users to your
seller account. For more information about adding users to your account, see the Set User Permissions
Help topic on the Amazon.com website.
Important Migration Consideration: Active Recurring Payments
If you are using the ASP Subscription button for recurring payments, and you want to migrate to Login
and Pay with Amazon, you will need to choose a method for managing your subscriptions.
Using a Solution Provider to Manage Your Subscriptions
If you do not have a subscription management solution of your own, there are Solution Providers that
provide subscription management services, including ChargeBee, FoxyCart, and Recurly. As a part of our
subscription migration assistance, with your authorization we can initiate a secure transfer of your
subscription account data directly from Amazon to ChargeBee, FoxyCart, or Recurly with no action
needed on the part of your customers. See Migrating ASP and FPS Subscriptions to Login and Pay with
Amazon for more details. Note that Solution Providers are third parties unaffiliated with Amazon and if
you choose to use one you will be contracting directly with the Solution Provider for the services
offered. Any information provided to a Solution Provider will be subject to the applicable Solution
Provider’s Terms of Use and/or related policies.
Managing Your Subscriptions Yourself
If you already have a subscription management system and if you prefer to do a custom integration, see
the instructions in Migrating ASP and FPS Subscriptions to Login and Pay with Amazon.
Solution Provider or Marketplace Business Integrations
Note: This section is relevant only for solution providers and marketplace businesses. As a solution
provider or marketplace business, when you migrate to Login and Pay with Amazon, you also need to
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create a custom registration pipeline for your sellers, and to enable marketplace payments for your
account.
Create a Custom Registration Pipeline for Your Sellers
If you are a solution provider, you need to register as a seller on the Amazon Payments platform. In
addition, to use your solution, each of your sellers must register and create an account with Amazon
Payments. Each seller account must be associated with your solution. Depending on your solution’s
requirements, the seller might need to grant you access to their account, or provide you with additional
information.
Note for solution providers: To take full advantage of the features available to solution providers for
Pay with Amazon, after you complete registration, you should sign in to Seller Central and contact Pay
with Amazon through the Amazon Payments Advanced Contact Us form. Our Developer Support team
will ensure your account is identified as a solution provider account.
Important Note about Sellers: Your sellers’ existing ASP accounts are not interoperable with Login and
Pay with Amazon. They must register with Amazon Payments. We strongly advise that you inform your
sellers to use the same email address as they used for ASP during registration. To simplify the seller
registration process, and automate much of the work, Amazon provides you with a Register Sellers tool
that you can use to customize the seller registration process. The Register Sellers tool consists of a series
of steps that you complete and then, once completed, the tool generates a URL that you can use to
direct your sellers into your registration process. After your sellers have completed registration, they
should also complete the account setup steps (such as completing 1099 K tax interview, setting up bank
account information, and so on) at Seller Central. If you need assistance with implementing your
registration pipeline, sign in to Seller Central and contact Pay with Amazon through the Amazon
Payments Advanced Contact Us form. Our Developer Support team will help you.
Enable Marketplace Payments
Login and Pay with Amazon allows you to collect a share of each transaction you process for your sellers.
Amazon will automatically deduct your fee or commission and deposit it into your Amazon Payments
account. This is similar to the ASP Marketplace button feature. To collect a fee or commission, you must
declare it in the custom registration pipeline you create for your sellers. When you have their approval
you can specify your fee in the Login and Pay with Amazon APIs.
Note: If you need assistance with implementing your registration pipeline, sign in to Seller Central and
contact Pay with Amazon through the Amazon Payments Advanced Contact Us form. Our Developer
Support team will help you.
Things You Should Know
•
Disbursement Policy: Your Seller account with Login and Pay with Amazon will be subject to a
14 day observation period from the date of your first live transaction. During this period, no
funds will be disbursed to your bank account. Subsequently, funds will be disbursed as per our
disbursement policy.
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Amazon Payments
•
Reserve Tier. By default, your Seller account will be subject to Reserve Tier I. If you have an
established business history, you may be eligible for a reserve tier upgrade. For more
information, see the What Is a Reserve? Help topic on the Amazon Payments website.
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Migration Guide for Amazon Simple Pay

Transcription

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