Downloaded - PUC Interchange - Public Utility Commission of Texas
Transcription
Downloaded - PUC Interchange - Public Utility Commission of Texas
Control Number : 45140 Item Number: 7 Addendum StartPage : 0 PROJECT 45140 PUBLIC UTILITY COMMISSIO;^T ' ° FM Assistance Contract`^^/,,^, Financial and Managerial ' ^'^%^^/'^. ^^'^ Assistance Referral Form Date Sent to Contractor: Referred By: Name of Utility: H20 Tech Physical Location: Priority: ® Routine q High Priority P. O. 1133, League City, 77574 CCN No. PWS ID No. (Optional) 12934 1013011 Owner Title: q WSC County(ies) Harris Dennis O'Keffe Utility Contact: Type of Utility: ,;.0 Phone Number: q District 281 /704-1448 q Municipality Fax Number: ® Investor-owned Nature of Referral: alternate # 281/557-2286 office Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) - Budgeting q 16) - Customer Service Agreements q 17) - Customer Service and Relations q 3) - Business Plans q 18) - Meeting with Home Owners Associations, Property Owners q 4) - Managing Collections/Disconnections q 5) - Water Supply Corporation (WSC) Formations/Creations Associations or Water Supply Corporation Members q i9) - Petitions to Cease Operations q 20) - Receivership/Temporary Manager/Supervision of a Utility q 6) - Debt Payments q 21) - Record Keeping q 7) - Financial Records and Record Keeping q 8) - Financial Statements ® 9) - Rate/Tariff Change Applications q io) - Rate Study q ii) - Reserve Accounts q r2) - Tariff Preparation and Completion q 13) - Capital improvement Plans q 14) - Certificate of Convenience and Necessity (CCN) Applications and Service Areas q 22) - Sale/Transfer/Merger Applications q 23) - Stock Transfer Applications q 24) - Tax Exempt Status Matters q 25) - Termination Agreements q 26) - Annual Reports q 27) - WSC Conversions q 28) - PUC Compliance Regulation q 29) - Board/Council Training q 15) - Customer Complaint Issues ® 30) - Consolidation Assistance q oo) - Other Narrative Description They have 20 connections. City of League City has a main 30 feet away and would be interested in becoming a purchase water system. If no buyers are found, he'd l ike help with filing a rate increase with the City of League City (the system is inside of the city limits). I talked to him about the appeal process with the PUC if the city denies his rate increase request. Nvl n: iu nac una miormanon cannot oe anacnea to emau iease man nara co pies To Ja o-tone: a.stoneL uc.texas. ov Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 1 of 178 I PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report December 2015 Name of Utility or Proposed Utility: Water CCN Number: $20 Tech 12934 Sewer CCN Number: NA No. of Active 25 PWS ID No: NA WW Permit No: Connections: No. of Active Connections: 1013011 NA Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 10/20/2015 Staff- Phillip Givens Priority of Referral: Routine Person Contacted: Dennis O'Keffe Title: Owner Address: P. O. 1133 County: Harris League City, Texas 77574 Phone Number: 281-704-1448 Report Status: Interim Email: Dennisokeeffe0110@ gmail.com Type of Assistance Provided (09) - Rate/Tariff Change Applications (30) - Consolidation Assistance Summary of Assistance Provided, Findings, and Outcomes 10/26/15 - Contacted Dennis O'Keffe and discussed the nature of the assignment. Responding to my question, he indicated that he has expressed his desires to the City of League City but has not heard back from them. Explained that I would contact them to discuss the issue and obtain their procedures. Discussed the records needed to complete the Class B application. E-mailed him a list of the needed records. Researched the City of League City website and obtained an e-mail address for the City Manager and the Deputy City Manager. Sent an e-mail to Mark Rohr, City Manager, and John Baumgartner, Deputy City Manager. Explained that I am contacting them in reference to H20 Water System's interest in a Rate Increase Application and Wholesale Water Rates. Added that I have been asked to contact the City on behalf of the H20 Tech water utility. Explained that the utility owner is interested in: (1) Purchasing wholesale water from the City and asked what are the procedures to make arrangements for wholesale service and (2) the owner would also like to increase their water rates and as an "In City" water utility the City has primacy jurisdiction over the approved water rates. Asked if there is a formal application for the utility to submit a proposal for a rate increase that is similar to the process at the PUC? Asked that they please let me know if you have any questions Page 2 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report or comments and provided my contact information. Received a reply e-mail from John Baumgartner. He thanked me for my note and added: "Currently we do not have any active wholesale customers. We have initiated a study NewGen Strategies and Solutions to help us determine appropriate rates for wholesale customers based on the types of demand they put on the system. We would anticipate that study being completed by the end of the year if all goes well. Effective November 1 our commercial water rates are $7.13 as a base monthly meter charge (ready serve fee), with a volumetric charge of $3.00 per 1000 gallon (for the first 3,000 gallons) and $5.90 per 1000 gallons (for greater than 4, 000 gallons). I will need to do additional research regarding our practices related to rate increases associated with the City having primacy governing rate review and approval. It has not been a subject that has come before me or our Council in the last 3 or 4 years. We look forward to working with you and your client to address these issues. " 10/27/15 - E-mailed John Baumgartner and thanked him for his reply. Explained that I am providing the commercial rates to the owner of H20 Tech Dennis O'Keffe via inclusion in the CC field of the e-mail so that he can determine if he is interested in applying for the commercial rates. Added that my understanding is that it is Mr. O'Keffe's desire to get off the ground water system and that he has about 25 connections. Explained that the City may want to consider using the existing PUC Class B application as it is already vetted by the State since the City does not have an existing procedure in place. For his convenience, I attached both the Class B Application along with the Instructions for his review. 10/30/15 - Telephoned Dennis O'Keffe and discussed the e-mail correspondence. He indicated that he read all the e-mails and that he has also begun assembling the needed records. He said that my reaching out to the City officials was very beneficial and that things have begun to move. 11/4/15 - Telephoned Dennis O'Keefe and discussed scheduling an appointment. He indicated that he is still reviewing the City's application and assembling the needed records. He added that he will need at least a week to review and will call me when he is ready. 11/23/15 - Completed Interim Report. 12/07/15 - Telephoned Dennis O'Keefe and left a message regarding scheduling an appointment. 12/18/15 - Emailed Dennis O'Keefe regarding scheduling an appointment. 12/21/15 - Completed Interim Report. Page 3 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report No All Assigned Tasks Completed: If No, Provide Explanation: Interim Report. Assignment will be completed once utility confirms appointment. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Phillip Givens Approved By: Date: ^ Review Date: OdkiL December 21, 2015 January 5, 2016 L^ " Celia Eaves Page 4 of 178 PROJECT 45140 `^^ Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Y io January 2016 Name of Utility or H20 Tech Proposed Utility: Water CCN Number: 12934 Sewer CCN Number: NA No. of Active 25 Connections: No. of Active Connections: NA PWS ID No: 1013011 WW Permit No: NA Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 10/20/2015 staft- Phillip Givens Priority of Referral: Routine Person Contacted: Dennis O'Keffe Title: Owner Address: P. O. 1133 County: Harris League City, Texas 77574 Phone Number: 281-704-1448 Report Status: Final Email: Dennisokeeffe0110@ gmail.com Type of Assistance Provided (09) - Rate/Tariff Change Applications (30) - Consolidation Assistance Summary of Assistance Provided, Findings, and Outcomes 10/26/15 - Contacted Dennis O'Keffe and discussed the nature of the assignment. Responding to my question, he indicated that he has expressed his desires to the City of League City but has not heard back from them. Explained that I would contact them to discuss the issue and obtain their procedures. Discussed the records needed to complete the Class B application. E-mailed him a list of the needed records. Researched the City of League City website and obtained an e-mail address for the City Manager and the Deputy City Manager. Sent an e-mail to Mark Rohr, City Manager, and John Baumgartner, Deputy City Manager. Explained that I am contacting them in reference to H20 Water System's interest in a Rate Increase Application and Wholesale Water Rates. Added that I have been asked to contact the City on behalf of the H20 Tech water utility. Explained that the utility owner is interested in: (1) Purchasing wholesale water from the City and asked what are the procedures to make arrangements for wholesale service and (2) the owner would also like to increase their water rates and as an "In City" water utility the City has primacy jurisdiction over the approved water rates. Asked if there is a formal application for the utility to submit a proposal for a rate increase that is similar to the process at the PUC? Asked that they please let me know if you have any questions or comments and provided my contact information. Page 5 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Received a reply e-mail from John Baumgartner. He thanked me for my note and added: "Currently we do not have any active wholesale customers. We have initiated a study NewGen Strategies and Solutions to help us determine appropriate rates for wholesale customers based on the types of demand they put on the system. We would anticipate that study being completed by the end of the year if all goes well. Effective November 1 our commercial water rates are $7.13 as a base monthly meter charge (ready serve fee), with a volumetric charge of $3.00 per 1000 gallon (for the first 3, 000 gallons) and $5.90 per 1000 gallons (for greater than 4, 000 gallons). I will need to do additional research regarding our practices related to rate increases associated with the City having primacy governing rate review and approval. It has not been a subject that has come before me or our Council in the last 3 or 4 years. We lookforward to working with you and your client to address these issues. " 10/27/15 - E-mailed John Baumgartner and thanked him for his reply. Explained that I am providing the commercial rates to the owner of H20 Tech Dennis O'Keffe via inclusion in the CC field of the e-mail so that he can determine if he is interested in applying for the commercial rates. Added that my understanding is that it is Mr. O'Keffe's desire to get off the ground water system and that he has about 25 connections. Explained that the City may want to consider using the existing PUC Class B application as it is already vetted by the State since the City does not have an existing procedure in place. For his convenience, I attached both the Class B Application along with the Instructions for his review. 10/30/15 - Telephoned Dennis O'Keffe and discussed the e-mail correspondence. He indicated that he read all the e-mails and that he has also begun assembling the needed records. He said that my reaching out to the City officials was very beneficial and that things have begun to move. 11/4/15 - Telephoned Dennis O'Keefe and discussed scheduling an appointment. He indicated that he is still reviewing the City's application and assembling the needed records. He added that he will need at least a week to review and will call me when he is ready. 11/23/15 - Completed Interim Report. 12/07/15 - Telephoned Dennis O'Keefe and left a message regarding scheduling an appointment. 12/18/15 - Emailed Dennis O'Keefe regarding scheduling an appointment. 01/14/16 - Telephoned Dennis O'Keefe about scheduling an appointment. He replied that he has not found time to get the information together. He added that he hopes to do so soon and would give me a call. Page 6 of 178 PROJECT 45140 g^A`C8 a^^ Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report All Assigned Tasks Completed: No If No, Provide Explanation: Final Report. Assignment has been canceled by PUC. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Phillip Givens Approved By: Date: January 31, 2016 Review Date: February 8, 2016 Celia Eaves Page 7 of 178 PROJECT 45140 PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Mana erial Assistance Referral Form g Date Sent to Contractor: Referred By: 172/09/2015 New Progress WSC Name of Utility: Physical Location: 2004 Southwest Parkway, Grandbury, TX 76048-5672 11844 Hood and Parker various Utility Contact: Type of Utility: County(ies) PWS ID No. (Optional) CCN No. Title: Priority: V Routine q High Priority Tammy Benter Mr. Steve Tallon Phone Number: President ® WSC q District 817-706-1692 q Municipality Fax Number: q Investor-owned Nature of Referral: Class B rate application Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5} qWater Supply Corporation (WSC) Formations/Creations q 6) []Debt Payments q 7} qFinancial Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications q io) qRate Study q ii) qReserve Accounts q 12) qTariff Preparation and Completion q 13) OCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) E-Petitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping ® 22) OSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) Qrax Exempt Status Matters q 25) QTermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) QPUC Compliance Regulation q 29) 133oard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Description On September 1, 2014, Crazy Horse Ranch Water Company, CCN 11931, was unofficially "transferred" to New Progress WSC. The proper application to document the sale/transfer/merger and cancellation of CCN 11931 was never filed. Please help New Progress WSC with completing the proper application to acquire this area. I am also attaching a letter received from Mr. and Ms. Trefger with additional details about the transaction. NOTF,e If hackaround information cannot he attached to email. nlease mail hard conies to Jav S'tone: iav.stone(a)nuc.texas.Sov Background information attached: q Letter of inquiry 791 Letters, Memos q Tariff q Survey Letter, etc. Other: Page 8 of 178 PROJECT 45140 S^C^$ ^^? ^ Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report December 2015 Name of Utility or Proposed Utility: Water CCN Number: New Progress WSC 11844 Sewer CCN Number: No. of Active Connections: PWS ID No: No. of Active Connections: WW Permit No: Various Utility Classification: Water Supply Corporation Referred By: Tammy Benter Date of Referral: 12/09/2015 Staff- Steven Mindt Priority of Referral: Routine Person Contacted: Steve Tallon Title: President County: Hood and Parker Address: Phone Number: 817-706-1692 Report Status: Interim Email: Type of Assistance Provided 22) - Sale/Transfer/Merger Applications Summary of Assistance Provided, Findings, and Outcomes 12/11/2015 - FM Assistance Provided Steven Mindt telephoned and left message for Mr. Steve Tallon. All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Assistance to be provided once utility confirms appointment. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Approved By: Steven Mindt Date: December 30, 2015 Review Date: December 30, 2015 Page 9 of 178 PROJECT 45140 E Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: , New Progress Water Supply Corporation Water CCN Number: 11844 Sewer CCN Number: No. of Active Connections: PWS ID No: No. of Active Connections: WW Permit No: Various Utility Classification: Water Supply Corporation Referred By: Tammy Benter Date of Referral: 12/09/2015 Staff: Steven Mindt Priority of Referral: Routine President Hood & Parker Steve Tallon Title: Address: 2004 Southwest Parkway, Granbury Texas County: Phone Number: 817-706-1692 Emaii: Report Status: Final Person Contacted: Type of Assistance Provided (22) - Sale/Transfer/Merger Application Summary of Assistance Provided, Findings, and Outcomes December 18, 2015 - Mr. Steven Mindt, Technical Assistance and Training Specialist with TRWA, called Mr. Steve Tallon and left a message offering assistance. January 13, 2016 - Mr. Mindt called Mr. Tallon and left a message offering assistance. January 20, 2016 - Mr. Mindt called Mr. Tallon and was told that their Attorney, Mr. Mark Zeppa, was handling the STM application. This assistance assignment was not able to be completed, as the system did not need the assistance. All Assigned Tasks Completed: No T If No, Provide Explanation: System did not need the assistance Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Page 10 of 178 PROJECT 45140 ^ 3^ Report Filed By: Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Steven Mindt Approved By: Date: January 29, 2016 Review Date: February 4, 2016 l, d),a, Celia Eaves Page 11 of 178 PROJECT 45140 F,s_^►^ ^..^` ;. ^^. PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form .r .^ Date Sent to Contractor: Referred By: Name of Utility: City of Belaire Physical Location: 4337 Edith, Belaire, 77401 PWS ID No. (Optional) CCN No. 11154 Utility Contact: Type of Utility: County(ies) Hams 1010004 Title: Priority: 0 Routine q High Priority Lisa Fuentes Brant Gary Director of Public Works Phone Number: q WSC q District 713/662-8154 ® Municipality Fax Number: 713/662-8199 q Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) ®ebt Payments q 7) qFinancial Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications ® io) qRate Study q ii) qReserve Accounts q 12) QTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations q i8) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) CIPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) QTax Exempt Status Matters q 25) QTermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Descri,gtion The city needs assistance in establishing water rates. NOTE: If hackeround information cannot be attached to email. nlease mail hard conies to Jav Stone: iav.stone(aVuuc.texas.¢ov Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 12 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report December 2015 Name of Utility or City of Bellaire Proposed Utility: Water CCN Number: Sewer CCN Number: 11154 20452 No. of Active 7491 Connections: No. of Active 7491 Connections: PWS ID No: WW Permit No: 1010004 WQ0010550001 Utility Classification: Municipality Referred By: Lisa Fuentes Date of Referral: 10/30/15 staff.. Phillip Givens Priority of Referral: Routine Person Contacted: Brant Gary Title: Director of Public Works Address: 4337 Edith Bellaire, Texas 77401 County: Harris Phone Number: 713-662-8154 Email: Report Status: Interim Type of Assistance Provided (10) - Rate Study Summary of Assistance Provided, Findings, and Outcomes 10/30/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment. 11/02/15 - Telephoned Kimberly McNeil and discussed the nature of the assignment and the assistance program. She provided her email address. Emailed her a list of records needed to conduct the rate study. 11/04/15 - Telephoned Kimberly Mc Neil and discussed the status of the records. She indicated that she forwarded the list to Brant Gary but has not received any records from him. She added that she will check with him and call me back. 11/11/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment and the needed records. 11/20/15 - Received a voicemail message from Kimberly McNeil. She indicated that she is calling for Brant Gary to get possible dates and times when we can meet. 11/23/15 - Telephoned Kimberly McNeil. Responding to my question, she indicated that she does not Page 13 of 178 PROJECT 45140 Public Utility Commission of Texas ^^ - Financial and Managerial Assistance Program Assistance Activity Report know why Mr. Gray wants a meeting. She added that he just sent her an email asking her to get some meeting date options. I explained that the PUC Assistance program allows for one on-site visit per assignment and that there is no guarantee that any additional assignments will be approved. I also explained that I the requested records are needed to conduct the study, then I can schedule an appointment to come on-site to explain the findings. I suggested that if he has some questions that he wishes to discuss prior to sending the records that we try a telephone call first. She indicated that she will get back with him and let me know what he decides. 12/7/15 -- Telephoned Brant Gary and discussed the status of the requested records needed to begin the rate study. He responded that he is still in the process of getting the records together. Discussed the driver and objectives of the rate study. He indicated that the capital needs, projected water losses, and water conservations are objectives of the study. He added that he has a meeting scheduled with the City Manager this week and will email me the requested records after the meeting. 12/21/15 - Completed Interim Report. All Assigned Tasks Completed: No H No, Provide Explanation: Interim Report. Assignment will be completed once utility confirms appointment. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Phillip Givens Approved By: Date: December 21, 2015 Review Date: January 5, 2016 Celia Eaves Page 14 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or City of Bellaire Proposed Utility: Water CCN Number: Sewer CCN Number: 11154 20452 No. of Active 7491 Connections: No. of Active 7491 Cannectionis, PWS ID No: WW Permit, No. 1010004 WQ0010550001 Utility Classification: Municipality Referred By: Lisa Fuentes Date of Referral: 10/30/15 Staff. Phillip Givens Priority of Referral: Routine Person Contacted: Brant Gary Tide. Director of Public Works Address: 4337 Edith County: Harris Bellaire, Texas 77401 Phone Number: 713-662-8154 Report Status: Interim Email: Type of Assistance Provided (10) - Rate Study Summary of Assistance Provided, Findings, and Outcomes 10/30/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment. 11/02/15 - Telephoned Kimberly McNeil and discussed the nature of the assignment and the assistance program. She provided her email address. Emailed her a list of records needed to conduct the rate study. 11/04/15 - Telephoned Kimberly Mc Neil and discussed the status of the records. She indicated that she forwarded the list to Brant Gary but has not received any records from him. She added that she will check with him and call me back. 11/11/15 - Telephoned Brant Gary and left a message regarding the nature of the assignment and the needed records. 11/20/15 - Received a voicemail message from Kimberly McNeil. She indicated that she is calling for Brant Gary to get possible dates and times when we can meet. Page 15 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report 11/23/15 - Telephoned Kimberly McNeil. Responding to my question, she indicated that she does not know why Mr. Gray wants a meeting. She added that he just sent her an email asking her to get some meeting date options. I explained that the PUC Assistance program allows for one on-site visit per assignment and that there is no guarantee that any additional assignments will be approved. I also explained that I the requested records are needed to conduct the study, then I can schedule an appointment to come on-site to explain the findings. I suggested that if he has some questions that he wishes to discuss prior to sending the records that we try a telephone call first. She indicated that she will get back with him and let me know what he decides. 12/7/15 -- Telephoned Brant Gary and discussed the status of the requested records needed to begin the rate study. He responded that he is still in the process of getting the records together. Discussed the driver and objectives of the rate study. He indicated that the capital needs, projected water losses, and water conservations are objectives of the study. He added that he has a meeting scheduled with the City Manager this week and will email me the requested records after the meeting. 01/04/16 - Received some of the requested records from Brant Gary. Reviewed the records. 01/19/16 - Emailed Brant Gary and asked what are the Dept. codes for the water and wastewater departments? 0 1/20/16 - Received an email from Kimberly McNeil, Administrative Secretary. She indicated `that these are the department codes you requested. Please let me know if you need further break down. 8061- Water Production, 8062 - Water Distribution, 8064 - Waste Water Collection, 8065 - Waste Water Treatment. ` 0 1/21/16 - Reviewed the records and telephoned Brant Gary. I explained that I needed a conference call to discuss the records and indicated it is not clear what expenses are for the utilities, as well as the breakdown of meter inventory and gallons billed is unclear. He indicated that he would arrange the conference call with the appropriate staff. Scheduled an appointment for 3PM. Received a call from Shawn Cox, Special Projects Manager, and Kimberly McNeil, Administrative Secretary. Discussed the budget they provided in detail, line-by-line. They provided additional information on the budget line items that clarified the specific line items. Shawn Cox emailed me another document that clarified the consumption data. Discussed the file. Responding to my question regarding the meter inventory, he indicated that the he is not sure the meter inventory provided is correct and he will need a couple of days to confirm the data. 01/26/16 - Received an email from Shawn Cox. He wrote: Mr. Givens, I am working on pulling the information you needed together, and should have it to you after lunch today. I did have a few questions though: 1. What type of product can we expect? (Rate Model? Report?) Page 16 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report 2. Can you provided information that helps us back into a recommendation? What's the timeline for the project? 3. 4. If we wanted something more than the PUC provides (i.e. Talks with the City Council) can we work directly with you or do we need to go through the PUC? Finally, you were looking for updated information on our Rebuild Bellaire 5B CIP project. What specifically are you needing, (scope, budget, etc.)? I telephoned Shawn Cox and discussed his questions and provided him answers. Sent a follow up email to Shawn Cox confirming our telephone discussion. 01/28/16 - Received an email from Shawn Cox. He wrote: Mr. Givens, I have the answers to a few of your questions. Question #1: Are any of our future CIP projects intended to be funded through the rates? (We should probably have assumptions to include supporting debt and potential PAYGO.) Answer: Absolutely we want to consider pay as you go. Our five year forecast for CIP can be found in the budget book online. Note change in transfer to debt on attached slides based on issuing debt for all the water stuff. A specific goal would be for us to know the rate impacts for every $100k of PAYGO CIP projects or debt service. Question #2: Can we provide a breakdown of the $2.6 million being transferred out from 500-5-2060-740? Answer: q Debt Transfer - $950,000 q Business Transfer to General Fund - $624,000 q Pay As You Go CIP - $530,000 Vehicle Replacement Fund - $542,000 q I am still working on getting the meter size information. If there are any other question, please let me know. 02/01/16 - Completed Interim Report. All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Assignment will be completed once utility confirms appointment. Waiting on additional information from the system. 3 Page 17 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: I Phillip Givens Approved By: Date: February 1, 2016 Review Date: February 10, 2016 NIaL Celia Eaves 4 Page 18 of 178 PROJECT 45140 PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form CE Op Date Sent to Contractor: Referred By: 12/14/2015 City of Blanco Name of Utility: Physical Location: 300 Pecan Street, Blanco TX 78666 Bianco 160002 needs to obtain Nathan Cantrell Utility Contact: Public Works Director Title: County(ies) PWS ID No. (Optional) CCN No. Type of Utility: Priority: Q Routine q High Priority Tammy Benter q WSC PhoneNumber: El District 8308334525 Fax Number: 8308334121 q Municipality-TIM Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q 16) OCustomer Service Agreements q 17) OCustomer Service and Relations q i) - Billing and Accounting q 2) qBudgeting q 18) qMeeting with Home Owners Associations, Property Owners q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations Associations or Water Supply Corporation Members q i9) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 6) ®ebt Payments q 21) qRecord Keeping q 7) qFinanciat Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications 0 io) qRate Study ® ii) qReserve Accounts q 12) C7I'ariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) q 22) qSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) qTax Exempt Status Matters q 25) QTermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training Applications and Service Areas q 15) qCustomer Complaint Issues q 30) qConsolidation Assistance q oo) qOther Narrative Description The City of Blanco wants to increase its rates and needs assistance with a rate study. ivnUrK- ( f harlrvrn7lnA intnrmatinn r.annilt he 91t9che[1 TO em971_ tfIPAVe man nara comes to Jflv Jione: lav.sione(mDIIc.texas.sov Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 19 of 178 PROJECT 45140 Public Utility Commission of Texas OE, Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: City of Blanco Water CCN Number: No. of Active P0561 996 Connections: 0160002 WW Permit No: No. of Active Connections: Sewer CCN Number: PWS ID No: Utility Classification: Municipality Referred By: Tammy Benter Date of Referral: 12/14/15 Staff: Phillip Givens Priority of Referral: Routine Person Contacted: Nathan Cantrell Title: Public Works Director Address: 300 Pecan Street, Blanco, TX. 78666 County: Blanco Phone Number: 830-833-4525 Email: Report Status: Interim Type of Assistance Provided (10) - Rate Study (11) - Reserve Accounts Summary of Assistance Provided, Findings, and Outcomes 12/18/15 - Telephoned Nathan Cantrell and discussed the nature of the assignment and the assistance program. He provided his email address. Emailed him a list of records needed to conduct the rate study. 01/14/16 - Received the requested records from Robert Seward. Replied to his email that I would review the documents and get back to him. Reviewed the documents. 02/01/16 - Completed Interim Report All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Documents are being reviewed and assignment will be completed once review is complete and utility confirms appointment. Follow-Up Needed: N/A If Yes, By Whom: N/A Page 20 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Phillip Givens Approved By: Date: February 1, 2016 Review Date: February 10, 2016 at1e^ ^Celia Eaves Page 21 of 178 PROJECT 45140 E o^.^ PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Ass i stance Referral Form w Date Sent to Contractor: Referred By: 11/13/2015 Copano Heights Water Name of Utility: Physical Location: P. O. Box 627, Fulton, 78358 CCN No. 11960 PWS ID No. (Optional) County(ies) Aransas 0040017 Ms. Jerry Cox Utility Contact: Title: Type of Utility: Priority: B Routine q High Priority Lisa Fuentes Phone Number: q WSC q District 361 R29-1903, q Municipality Fax Number: 0 Investor-owned Nature of Referral: Class B rate application Available Tasks for each Assignment and Referral (Select up to three tasks): q 1) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q i6) qCustomer Service Agreements q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 6) qDebt Payments q 21) qRecord Keeping q 7) qFinancial Records and Record Keeping q 8) qFinancial Statements ® 9) qRate/Tariff Change Applications q io) qRate Study q 1i) qReserve Accounts q 12) qTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q q q q q q q q q 15) qCustomer Complaint Issues q 30) qConsolidation Assistance 22) qSale/Transfer/Merger Applications 23) qStock Transfer Applications 24) Qf'ax Exempt Status Matters 25) DTermination Agreements 26) qAnnual Reports 27) qWSC Conversions 28) OPUC Compliance Regulation 29) qBoard/Council Training q oo) qOther Narrative Description The utility would like assistance in completing a class B rate application. NOTE: If backaround information cannot be attached to email. please mail hard conies to Jav Stone: [email protected] Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 22 of 178 PROJECT 45140 E Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Copano Heights Water 11960 Sewer CCN Number: NA No. of Active Connections: 90 PWS ID No: No. of Active Connections: NA WW Permit No: 0040017 NA Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 11/13/2015 S^^ Phillip Givens Priority of Referral: Routine Person Contacted: Ms. Jeri Cox Title: Owner Address: PO Box 627 County: Aransas Fulton, TX 78358 Phone Number: 361-729-1903 Report Status: Interim Email: Type of Assistance Provided (09) - Rate/Tariff Change Applications Summary of Assistance Provided, Findings, and Outcomes 11/20/15 - Contacted Jeri Cox and discussed the nature of the assignment. She indicated that her husband Danny Cox is the owner of the water system and that she is assisting. I explained the process of submitting a rate application and emailed her a list of needed records. She indicated that she will take time over the Thanksgiving holiday to review the list and gather the records. She added that she will call me back after the holiday. 11/30/15 - Received an email from Jeri Cox. She indicated she hasn't been able to work on our rate increase since we spoke. She indicated that they had a TCEQ site and audit inspection set for that week and that she had been working on gathering records for the inspection. Ms. Cox also stated that "at this point in time with Christmas fast approaching, I know I won't be ready to schedule an appointment for your assistance until the new year". 01/14/16 - Emailed Jeri Cox that I am checking to see if she is ready to proceed with completion of the PUC Rate Application for Copano Heights Water. Received a reply from Jeri Cox. She wrote: "Thanks for the contact. Yes, I want to proceed and have my 2015 data totals. I plan on inputting the numbers in the spreadsheet program this weekend, plus do monthly billing statements. Will let you know where I am in the process after Monday. I have a 3-day weekend and plan on working on the rate increase." Page 23 of 178 PROJECT 45140 E x.^- Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report 01/15/16 - Downloaded the current rate application and instructions from the PUC website and emailed the documents to Jeri Cox including the BAA Bond rate, Customer Notice, etc. 01/19/16 - Received an email from Jeri Cox. She wrote: Phillip, Can't say it was a "nice" weekend but it was productive, although extremely frustrating at times. The spreadsheet links didn't work so I would manually have to keep track of what and where the numbers need to go, plus some of the fields wouldn't let me enter numbers because it was protected. I am in the last sections where the taxes are entered. I will be working on the ending this week. Where do I need to be when you jump in with assistance? I want this to be over! Replied to her email: Jeri sorry you had to endure the frustrations. I can provide assistance at any point. I only need you to have the records and time available. Phillip. She replied, since this is a short week, how about Monday/Tuesday next week? Unless, if you work weekends, I can be ready this Saturday. If neither is good for you, it will have to be the next week, Feb 2, 3 or 4. Telephoned Jeri Cox and left a message about scheduling an appointment. Received an email from Jeri Cox. She wrote, Phillip, Sorry I missed your call. Feb 3 at 9 am will be great. Our house address is 117 Barcelona Dr, Rockport TX. I will keep working through the rest of the worksheets. Thank you, Jeri. 01/20/16 - Replied to her email and sent her a calendar confirmation of the scheduled appointment. 01 /23/16 - Received an email frpm Jeri Cox. She wrote, Phillip ... I don't understand Sched III-1 RETURN ON RATE BASE...specifically lines 4, 6 & 7. I have attached an excel workbook with those 2 schedules...can you help? Give me a call when you have time to look at it and give me some guidance. Thanks, Jeri. Telephoned Jeri Cox and assisted her in completing Schedule III-1. 02/01/16 - Completed Interim Report All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Assistance appointment scheduled for February 3. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Phillip Givens Date: February 1, 2016 Page 24 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Review Date: Approved By: I (ka I February 10, 2016 ^ue,^ Celia Eaves Page 25 of 178 PROJECT 45140 PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form Eo Date Sent to Contractor: Referred By: 1/14/2016 7 Cypress Garden Mobile Home Subdivision Name of Utility: Physical Location: 15703 Cypress Gardens Drive, Tomball, 77375 Harris 1012048 12999 Utility Contact: Type of Utility: County(ies) PWS ID No. (Optional) CCN No. Title: Priority: Q Routine q High Priority Lisa Fuentes Valeria Raub q WSC Barb! Brunson Phone Number: q District 281/961-3611 q Municipality Fax Number: ® Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments q 7) qFinancial Records and Record Keeping q 8) OFinancial Statements 0 9) qRate/Tariff Change Applications q io) qRate Study q ii) qReserve Accounts q 12) qTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) OCustomer Complaint Issues q 16) OCustomer Service Agreements q 17) OCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) OStock Transfer Applications q 24) QI'ax Exempt Status Matters q 25) QTermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Description The utility would like assistance in completing a class B rate application. Gary Smith has assisted her in the past and Ms. Raub would like to work with him again if possible. N(1Ti7.. IF hnrirmv^nnrf infnrmatinn rnnnnt hP atFat!hvtf tn pm971_ nlPASe mail hara conies to J8v NLone: lav.sione(4)DIIC.ieXBS.Y0V Background information attached: q Letter of Inquuy q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 26 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Sewer CCN Number: Cypress Garden Mobile Home Subdivision 12999 N/A No. of Active Connections: 36 PWS ID No: No. of Active Connections: N/A WW Permit No: 1012048 N/A Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 1/14/2016 Staff: Garry Smith Priority of Referral: Routine Person Contacted: Lynn Raub Title: Owner Address: 15703 Cypress Gardens Drive, Tomball, Texas 77375 County: Harris Phone Number: 281-961-3611 Email: [email protected] Report Status: Interim Type of Assistance Provided (09) - Rate/Tariff Change Applications Summary of Assistance Provided, Findings, and Outcomes 1/14/16 - TRWA Representative, Garry Smith telephoned Mrs. Lynn Raub, owner of Cypress Garden Mobile Home Subdivision, and left a message for her to return my call. No return call. 1/21/16 - TRWA Representative, Garry Smith telephoned Cypress Garden Mobile Home and spoke to Mrs. Lynn Raub, owner. I explained the nature of the assistance and assignment. Mrs. Raub indicated that she has installed all of the residence meters and is ready to proceed with a rate increase. I indicated that it was important that she have the necessary information to complete the application. I indicated that I would email a list of needed information which would be helpful with completing the application. 1/21/16 - Emailed electronic rate application, instructions, and a list of things needed to assist in completing the application. Information required included: customer/meter information, revenue & expenses, water consumption records, plant and equipment records, debt/loan information, personal money invested, amount of water pumped and sold, and etc. 1/26/15 -Telephoned Mrs. Raub and confirmed that the information was received. I asked Mrs. Raub to contact me after the information is gathered and I will schedule an appointment to assist in completing the application. Page 27 of 178 PROJECT 45140 E Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report 2/5/16 - Follow-up phone call. TRWA Representative, Garry Smith made a follow-up phone call to Cypress Garden Mobile Home Subdivision and left a message for Mrs. Raub to return my call. No return call. All Assigned Tasks Completed: No If No, Provide Explanation: Interim report. Mrs. Raub has not contacted me back to inform me that she has gathered the necessary information to complete the application. Waiting for a call to schedule this assignment. N/A Follow-Up Needed: If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Approved By: Garry Smith ^ _ Date: February 5, 2016 Review Date: February 10, 2016 ^ Celia Eaves Page 28 of 178 PROJECT 45140 E Op PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form Date Sent to Contractor: Referred By: 1/13/2016 -7 Port O'Conner Improvement District Name of Utility: Physical Location: P 0 Box 375, Beaumont, TX 77705 P1247 Cahoun 0290065 Utility Contact: Type of Utility: County(ies) PWS ID No. (Optional) CCN No. Title: Priority: 0 Routine q High Priority Lisa Fuentes President q WSC Alien Junek Phone Number: 0 District 361/920-4346 q Municipality Fax Number: q Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) E[Budgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) ®ebt Payments q 7} qFinancial Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications q io) qRate Study ® ii) qReserve Accounts q 12) qTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q 16) OCustomer Service Agreements q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) QTax Exempt Status Matters q 25) QTermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) qPUC Compliance Regulation ® 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Description Board wants assistance in establishing a reserve account and board member training. They've worked with Phillip most recently and would like to continue working with him if possible. N(ITRc Tf haekQmnnd information cannot he attached to emaiL nleaae mail hard conies to Jav Stone: iav.stone(&nuc.texas.¢ov Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 29 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report C'•^^-$ W-', January 2016 Name of Utility or Port O' Connor Municipal Utility District Proposed Utility: Water CCN Number: No. of Active P1247 Sewer CCN Number: 1537 Connections: No. of Active P1445 1302 Connections: PWS ID No: WW Permit No: 0290065 WQ0005119000 Utility Classification: District Referred By: Lisa Fuentes Date of Referral: 1/13/2016 Staff- Phillip Givens Priority of Referral: Routine Allen Junek Title: Board President PO Box 375 County: Calhoun Person Contacted: Address: Port 0 Connor, Texas 779820375 Phone Number: 361/920-4346 Report Status: Interim Type of Assistance Provided (11) - Reserve Accounts (29) - Board/Council Training Summary of Assistance Provided, Findings, and Outcomes 01/14/16 - TRWA Representative, Phillip Givens telephoned Allen Junek about scheduling an appointment. He responded that he will speak with the Board during the meeting scheduled for that evening and let me know. 01/18/16 - I received a call from the Office Manager asking about meeting on 2/2/16. Scheduled the appointment. Emailed a calendar confirmation file. 02/01/16 - Completed Interim Report. All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Assistance appointment scheduled for February 2, 2016. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Page 30 of 178 PROJECT 45140 0Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Report Filed By: Phillip Givens Date: February 1, 2016 Approved By: ^^^ ^^ ^,ti^ } Review Date: February 10, 2016 Celia Eaves Page 31 of 178 PROJECT 45140 PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form Date Sent to Contractor: Referred By: 1/13/2016 Rio Concho Aviation Inc. Name of Utility: Physical Location: 2210 West Hill Drive, Aledo, 76008 Tarrant 2200330 12835 Barbi Brunson Utility Contact: Title: County(ies) PWS ID No. (Optional) CCN No. Type of Utility: Priority: IF Routine q High Priority Lisa Fuentes Phone Number: Vice President q WSC q District 817/233-1058 q Municipality Fax Number: ® Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 16) qCustomer Service Agreements q 2) qBudgeting q 3) qBusiness Plans q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qI,ebt Payments q 2i) qRecord Keeping q 7) qFinancial Records and Record Keeping q 8) qFinancial Statements ® 9) qRate/Tariff Change Applications q 22) qSale/ZYansfer/Merger Applications q 23) OStock Transfer Applications q 24) QI'ax Exempt Status Matters q io) qRate Study q ii) qReserve Accounts q 25) qTermination Agreements q 26) qAnnual Reports q i2) QTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training q 15) qCustomer Complaint Issues q 30) qConsolidation Assistance q oo) qOther Narrative Description The utility would like assistance in completing a class B rate application. IV[)TRe If haclrQrnnnd information cannot he attached to email. nlease mail hard comes to Jav Stone: lav.stoneta>Duc.texas.Sov Background information attached: q Letter of Inquuy q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 32 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Rio Concho Aviation Inc. 12835 Sewer CCN Number: No. of Active Connections: PWS ID No: No. of Active Connections: WW Permit No: 2200330 Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 1/13/2016 Staff. Steven Mindt Priority of Referral: Routine Person Contacted: Ms. Barbi Brunson Title- Vice President Address: 2210 West Hill Drive, Aledo, Texas County: Tarrant Phone Number: 817-233-1058 Email: Report Statns: Interim Type of Assistance Provided (09) - Rate/ Tariff Change Application Summary of Assistance Provided, Findin s, and Outcomes January 15, 2016 - Mr. Steven Mindt, Technical Assistance and Training Specialist with TRWA, called Ms. Barbi Brunson, Vice President, and left a message offering assistance. February 1, 2016 - Mr. Mindt called and left a message offering assistance. February 3, 2016 - Ms. Barbi Brunson called and told Mr. Mindt that she was working with an accountant to put together the Rate Application and she would let Mr. Mindt know in a few days if she needed any assistance. ** Assistance assignment re-assigned to Phillip Givens. All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Page 33 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Report Filed By: Steven Mindt Approved By: Date: February 3, 2016 Review Date: February 10, 2016 O&L Celia Eaves Page 34 of 178 PROJECT 45140 PUBLICITTILITY COMMISSION FM Assistance Contract CEo Financial and Managerial Assistance Referral Form Date Sent to Contractor: Referred By: 12/29/2015 Priority: Q Routine q High Priority Lisa Fuentes River Oaks (Kiolbassa Well) Name of Utility: Physical Location: P. O. Box 263, Bandera, 78003 County(ies) PWS ID No. (Optional) CCN No. Bandera N0069 Utility Contact: Title: Type of Utility: Charlene Greenville owner q WSC Phone Number: q District 830/876-8654 q Municipality Fax Number: q Investor-owned Nature of Referral: This is an exempt utility. Available Tasks for each Assignment and Referral (Select up to three tasks): q 1) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments ® 7) qFinancial Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) ElPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) Qfax Exempt Status Matters ® io) qRate Study q 25) Qf'ermination Agreements q q q q q q q q ii) qReserve Accounts 12) QTariff Preparation and Completion 13) qCapital improvement Plans 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues 26) qAnnual Reports 27) qWSC Conversions 28) qPUC Compliance Regulation 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Description This utility needs to increase their rates, however there is no form rate increase form for an exempt utility. See §24.103(d)(6) for more information on rate increases for exempt utilities. The rate study will help them determine how much they need to increase their rates and the record keeping will help them get together the information they need in order to get the rate study done. N(]TF.: If hack¢round information cannot be attached to email. nlease mail hard comes to Jav Stone: iav.stone(a)nuc.texas.¢OV Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 35 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of utility or Proposed Utility: Water CCN Number: River Oaks (Kiolbassa Well) No. of Active Connections: N0069 Sewer CCN Number: N/A 13 N/A No. of Active Connections: PWS ID No: WW Permit No: Utility Classification: Other: Exempt Utility Referred By: Lisa Fuentes Date of Referral: 1/4/2016 Staffi- Refugio Rodriguez, Jr Priority of Referral: Routine Person Contacted: John Kiolbassa Title- Owner Address: 236 Cutter, Pipe Creek, TX County: Bandera Phone Number: 210-392-6509 Email: Report Status: Interim Type of Assistance Provided ^ ^ 0100103 N/A - 7 - Financial Records and Recordkeeping 10 - Rate Study Summary of Assistance Provided, Findings, and Outcomes January 4, 2016 - TRWA Representative, Refugio Rodriguez contacted Mr. & Mrs. Kiolbassa, owners of River Oaks Water System. I explained the PUC assistance assignment regarding rates. We discussed the importance of having good financial recordkeeping system in place that would support their rate increase. The Kiolbassa's welcomed the assistance and a meeting was set for January 22, 2016. January 22, 2016 - TRWA Specialist, Refugio Rodriguez traveled to Pipe Creek, TX where the Kiolbassa's reside. I explained that it is their responsibility is to keep detailed financial records including revenue and expenses such as electrical, contract labor payments, office supplies, chemicals, types of repairs to distribution and well, laboratory fees, regulatory fees etc. These are examples of information that are part of the system's financial documentation. Mr. Kiolbassa provided me a list of expenses on sheets of paper. I reviewed the information and discussed with Mr. Kiolbassa. I noted that there was some missing information and would need more time to look at each item in detail. We discussed the rate spreadsheet and all the information needed to complete the rate study. Mr. Kiolbassa indicated that the system consists of 13 meters and at this time the total population is 37. The system does have a contract operator, Charlene Greenhill, who is keeping the records on pumpage, chemical and sampling. I inquired why there was no expense item listed for contract labor. Mr. Page 36 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Kiolbassa said he was under the assumption that he was exempt from many of the requirements and did not need an operator but a recent TCEQ inspection indicated the need for an operator and Mr. Kiolbassa had again required the services of Mrs. Greenhill. At this time our meeting concluded. I am currently working on the spreadsheet and obtaining as much details on the expenses from the Kiolbassa's. I again emphasized the need to keep accurate records and receipts to support the rate increase. All Assigned Tasks Completed: No If No, Provide Explanation: Interim Report. Expenses are under review & additional information has been requested. Follow-Up Needed: No If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Refugio Rodriguez Approved By: Date: February 5, 2016 Review Date: February 8, 2016 C d'LL e-,a(1td--j Celia Eaves Page 37 of 178 PROJECT 45140 (,tA'C EO PU BLIC iTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form Date Sent to Contractor: Referred By: 12/18/2015 Lisa Fuentes -1 Physical Location: 6811 Rosemont Park Ln, Highlands TX County(ies) PWS ID No. (Optional) CCN No. Harris 1011459 12288 Utility Contact: Type of Utility: Priority: 0 Routine q High Priority Seller Water Company Name of Utility: Title: 1 Owner El WSC Sandra Barbey Phone Number: q District 713/542-8405 q Municipality Fax Number: 0 Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments q 7) qFinancial Records and Record Keeping q 8) qFinancial Statements ® 9) qRate/Tariff Change Applications q io) qRate Study q ii) qReserve Accounts q 12) QTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations q i8) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 19) ElPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) qTax Exempt Status Matters q 25) Qrermination Agreements q 26) qAnnual Reports q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) 00ther Narrative Description Ms. Barbey would like assistance with the Class B rate application. NnTRu If hwckQrnnnd information cannot he attached to email- nlease mail hard conies to Jay S'tone: iav.stoneCa)Due.teXas.SOv Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey Letter, etc. Other: Page 38 of 178 PROJECT 45140 ^^1+TE Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Sewer CCN Number: Seller Water Company 12288 N/A No. of Active Connections: 34 No. of Active Connections: N/A PWS ID No: 1011459 WW Permit No: N/A Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 12/18/2015 Staff- Phillip Givens Priority of Referral: Routine Person Contacted: Sandra Barby Title- Owner Address: 6811 Rosemont Park Ln, Highlands, TX County: Harris Phone Number: 713-542-8405 Email: Report Status: Interim Type of Assistance Provided (09) - Rate/ Tariff Change Application Summary of Assistance Provided, Findin gs, and Outcomes 12/21/15 - Telephoned Sandra Barby and discussed the nature of the assignment. Downloaded the current versions of the Class B application, Instructions, and Notice from the PUC website. Emailed her the current Rate Application along with the Instructions and Customer Notice, etc. Requested that she call me when ready to review each page. 01/14/15 - Telephoned Sandra Barby about scheduling an appointment. She responded that she has not looked at the rate application. She added that she won't have the time to look at it until the end of the month or the first of next month. 02/01/15 - Completed Interim Report All Assigned Tasks Completed: No 1[f No, Provide Explanation: Interim Report. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Page 39 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Report Filed By: Phillip Givens Approved By: Date: February 3, 2016 Review Date: February 10, 2016 eQiL& Celia Eaves Page 40 of 178 PROJECT 45140 PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form ^^,'C E Op Date Sent to Contractor: Referred By: 1/6/2016 Physical Location: 797 Barely Drive, Unit 4, Canutillo, 79835 CCN No. County(ies) PWS ID No. (Optional) 12575 ElPaso 0710139 Utility Contact: Type of Utility: El High Priority 1 Valley Acres MHP Water System Name of Utility: Title: Priority : H Routine Lisa Fuentes 7 President q WSC Vanessa Michel Phone Number: 917/399-0733 q Municipality q District Fax Number: 0 Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q i) - Billing and Accounting q 2) E[Budgeting q 3) qBusiness Plans q 4) ElManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments q 7) qFinancial Records and Record Keeping q 8) qBYnancial Statements ® 9) qRate/Tariff Change Applications ® io) qRate Study q ii) qReserve Accounts q 12) Qfariff Preparation and Completion q 13) qCapital improvement Plans ® 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q 16) OCustomer Service Agreements q 17} qCustomer Service and Relations q 18) ElMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q i9) ElPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q q q q q q q q q 21) qRecord Keeping 22) qSale/Transfer/Merger Applications 23) E].4tock Transfer Applications 24) QTax Exempt Status Matters 25) QTermination Agreements 26) qAnnual Reports 27) qWSC Conversions 28) 11PUC Compliance Regulation 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) E)Other Narrative Description Email Address: [email protected] This utility needs assistance on the Class B rate application since they have had a rate change in the past 20 years. They asked for a rate study to be done so they would know what rates should look like in the next 5 years. Lastly, they want to obtain a sewer CCN so that they can charge rates. NOTE! If hack¢rnund information cannot he attached to email- nlease mail hard comm to Jav Stone: iav.stone0nuc.texas.aov Background information attached: q Letter of Inquiry q Letters, Memos q Tariff q Survey I.etter, etc. Other: Page 41 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Sewer CCN Number: Valley Acres MHP Water System 12575 N/A No. of Active Connections: 54 PWS ID No: No. of Active Connections: N/A WW Permit No: Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 1/6/2016 Staff- Refugio Rodriguez Priority of Referral: Routine Person Contacted: Vanessa Michel Title: President Address: 797 Barley Drive, Unit 4, Canutillo, Texas 79835 County: El Paso Phone Number: 917-399-0733 Email: 1v/A Report Status: Interim 0710139 N/A Type of Assistance Provided (9) - Rate/Tariff Change Applications (10) - Rate Study (14) - Certificate of Convenience and Necessity Applications Summary of Assistance Provided, Findings, and Outcomes January 8, 2016 - FM Specialist, Refagio Rodriguez, attempted to make contact with Ms. Vanessa Michel via phone and email; message was left explaining the nature of the assistance being offered. January 12, 2016 - FM Specialist, Refugio Rodriguez, made a second attempt to make contact with Ms. Vanessa Michel; left a voice message. January 19, 2016 - FM Specialist, Refugio Rodriguez, was able to speak with Ms. Vanessa Michel. We discussed the rate application and needed documentation. She stated that she would welcome the assistance and that she was already busy gathering documentation that she would need. January 26, 2016 - FMT Specialist, Refugio Rodriguez received information on expenses from Ms. Michel. I requested additional information on consumption records and plant records of depreciation. I All Assigned Tasks Completed: No If No, Provide Explanation: Page 42 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report Interim Report. Awaiting additional information for the system to gather and review of all data to be used in completing the application. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Refugio Rodriguez Approved By: Date: February 5, 2016 Review Date: February 10, 2016 Celia Eaves Page 43 of 178 PROJECT 45140 ,E o PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form A4 Date Sent to Contractor: Referred By: 1/6/2016 Vista del Rio POA Name of Utility: Physical Location: 400 Avenida Serena, Marble Falls, 78654 CCN No. 0270082 Utility Contact: Type of Utility: County(ies) PWS ID No. (Optional) 12662 Title: Priority: id Routine q High Priority Lisa Fuentes Burnet Mike Phillips Phone Number: president q WSC q District 830/613-3108 q Municipality Fax Number: 0 Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q 1) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections ® 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments q 7) ElFinancial Records and Record Keeping q 8) qFinancial Statements q 9) qRate/Tariff Change Applications q io) qRate Study q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations ® 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q i9) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) OSale/Transfer/Merger Applications q 23) qStock Transfer Applications q 24) QTax Exempt Status Matters q 25) Qrermination Agreements q 1i) qReserve Accounts q 26) qAnnual Reports q 12) QTariff Preparation and Completion q 13) qCapital improvement Plans q 14) qCertificate of Convenience and Necessity (CCN) q 27) qWSC Conversions q 28) qPUC Compliance Regulation q 29) qBoard/Council Training Applications and Service Areas q 15) ElCustomer Complaint Issues ® 30) qConsolidation Assistance q oo) 0Other Narrative Description The POA would like assistance in conducting a public meeting to discuss the pros and cons of becoming a WSC. In addition, the POA would like TRWA to determine if any utilities were interested in acquiring their utility. I've attached a letter from Vista del Rio Alternative Water Resource Committee that lists questions some of the POA members have that the contractor may find helpful. NOTE: If backeround information cannot be attached to email. nlease mail hard conies to Jav Stone: iav.stoneCa?nuc.texas.¢ov Background information attached: q Letter of inquiry 0 Letters, Memos7E] Tariff q Survey Letter, etc. Other: Page 44 of 178 PROJECT 45140 0l^a Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Proposed Utility: Water CCN Number: Sewer CCN Number: Vista Del Rio POA 12662 No. of Active Connections: 42 N/A No. of Active Connections: N/A PWS ID No: WW Permit No: Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 1/6/2016 Staff- Garry Smith Priority of Referral: Routine Person Contacted: Mike Phillips Title- President Address: 400 Avenida Serena, Marble Falls, 78654 County: Burnett Phone Number: 830-613-8108 Email: ° Report Status: Interim 0270082 N/A Type of Assistance Provided (30) - Consolidation Assistance (18) - Meeting with HOA, POA or WSC Members Summary of Assistance Provided, Findings, and Outcomes 1/8/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip, President (930-963-8847) and the telephone contact number was wrong. Researched for a good contact number. 1/13/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip (830-693-8847) but the number was busy. Will call back again. 1/14/16 - TRWA representative, Garry Smith, tried to contact Mr. Mike Phillip (830-693-8847) but the number was still busy. Will call back again. 1/26/16 - TRWA representative, Garry Smith, telephoned Vista Del Rio POA contract operation company and spoke to the secretary. I explained the nature of the assistance and assignment. I asked for the contact number of the President, Mr. Mike Phillip. I was given the telephone number of a former board member, Mr. Darwin Bell. 1/27/16 - TRWA representative, Garry Smith, telephoned Mr. Darwin Bell and left a message for him to return my call. No return call. Page 45 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report 2/5/15 - TRWA representative, Garry Smith, contacted Mr. Darwin Bell and was given a cell phone number to contact Mr. Mike Phillip. 2/5/16 - TRWA representative, Garry Smith telephoned Vista Del Rio POA and spoke to Mr. Mike Phillip, President. I explained the nature of the assistance and assignment. Mr. Phillip indicated that he would like for me to meet with the board only to gather information regarding the pros and cons of becoming a WSC and any other options that would benefit the system. He indicated that he is the new President and only wants information in order to make an informed decision as a board before speaking with the members. He indicated that this month (February) would not be good for him. I indicated that I would call him next month to set a date to meet. He indicated that we could meet in the daytime for my convenience. All Assigned Tasks Completed: No If No, Provide Explanation: Mr. Phillip indicated that he will not be able to meet with me until the month of March because he had other obligations but certainly would like to have the meeting. Follow-Up Needed: N/A If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Garry Smith Approved By: Date: February 5, 2016 Review Date: February 10, 2016 Ct .P ut; 4^ Celia Eaves Page 46 of 178 PROJECT 45140 Eo PUBLIC UTILITY COMMISSION FM Assistance Contract Financial and Managerial Assistance Referral Form Date Sent to Contractor: Referred By: 12/14/2015 Name of Utility: Wolfe Air Parks (Wolf Airpark Civic Club Inc.) Physical Location: Manvel TX CCN No. PWS ID No. (Optional) needs to obtain 0200409 County(ies) Brazoria John Heitz Utility Contact: I manager, club president Phone Number: Title: Type of Utility: Priority: B Routine q High Priority q WSC q District 281/309-1959 q Municipality FaxNumber: Investor-owned Nature of Referral: Available Tasks for each Assignment and Referral (Select up to three tasks): q 1) - Billing and Accounting q 2) qBudgeting q 3) qBusiness Plans q 4) qManaging Collections/Disconnections q 5) qWater Supply Corporation (WSC) Formations/Creations q 6) qDebt Payments q 7) qFinancial Records and Record Keeping q 8) qFinancial Statements q 16) qCustomer Service Agreements q 17) qCustomer Service and Relations q 18) qMeeting with Home Owners Associations, Property Owners Associations or Water Supply Corporation Members q 1.9) qPetitions to Cease Operations q 20) qReceivership/Temporary Manager/Supervision of a Utility q 21) qRecord Keeping q 22) qSale/Transfer/Merger Applications q 23) QStock Transfer Applications q 9) qRate/Tariff Change Applications q 24) Qrax Exempt Status Matters q 10) qRate Study q ii) qReserve Accounts q 12) QTariff Preparation and Completion q 13) qCapital improvement Plans ® 14) qCertificate of Convenience and Necessity (CCN) Applications and Service Areas q 15) qCustomer Complaint Issues q q q q q 25) Qfermination Agreements 26) qAnnual Reports 27) qWSC Conversions 28) qPUC Compliance Regulation 29) qBoard/Council Training q 30) qConsolidation Assistance q oo) qOther Narrative Description Mr. Heitz/civic club does not have a CCN and is charging customers a $25 monthly flat rate. A CCN application needs to be completed. NOTE: It back¢round information cannot be attached to email. Meant- mail hard cnniesq to Jay Stnnee iav_Rtnnv(alnnc_tvYaA_gnv Background information attached: q Letter of Inquiry Letters, Memos El Tariff q Survey Letter, etc. TO Other: Page 47 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report January 2016 Name of Utility or Wolfe Air Park (Wolf Airpark Civic Club Inc.) Proposed Utility. Water CCN Number: Sewer CCN Number: N/A No. of Active Connections: N/A No. of Active , Connections: 32 PWS ID No: N/A WW Permit No: 0200409 N/A Utility Classification: Investor Owned Utility Referred By: Lisa Fuentes Date of Referral: 12/14/2015 Staff. Garry Smith Priority of Referral: Routine Person Contacted: John Heitz 'nde: Manager, Club President Address: P.O. Box 941 Manvel, Texas 77548-0941 County: Brazoria Phone Number: 281/309-1959 Email: N/A Report Status: Interim Type of Assistance Provided (14) - Certificate of Convenience and Necessity (CCN) Summary of Assistance Provided, Findings, and Outcomes 1/4/16 - TRWA representative Garry Smith telephoned Wolfe Air Park (Wolf Airpark Civic Club Inc.) and left a message. No return call. 1/8/16 - Verified that the telephone number is correct using information from the Texas Drinking Watch Database. 1/14/16 - Contacted Mr. Bud Bearce, financial contact. He indicated that the number for Mr. Heitz is correct. 1/26/16 - TRWA representative Garry Smith telephoned Wolfe Air Park (Wolf Airpark Civic Club Inc.) and left a message. No return call. 2/4/16 - Mr. Heitz contacted TRWA and requested that the assignment be re-assigned. The assignment was reassigned to FMT staff Steven Mindt. Page 48 of 178 PROJECT 45140 Public Utility Commission of Texas Financial and Managerial Assistance Program Assistance Activity Report All Assigned Tasks Completed: Follow-Up Needed: No N/A If No, Provide Explanation: If Yes, By Whom: N/A If Yes, provide specific goals and details of the expected outcome of the additional assistance: Report Filed By: Approved By: Garry Smith ; Date: February 5, 2016 Review Date: February 10, 2016 '^.-1 jko..M ctaV''" Celia Eaves Page 49 of 178