Strategic Plan - City of Alpena
Transcription
Strategic Plan - City of Alpena
Alpena Downtown Development Authority Market Analysis and Downtown Strategic Plan June 2003 Alpena Downtown Development Authority Market Analysis and Downtown StrategicPlan June 2003 Alpena DDA Board Members Phil Ludlow, Mayor Lynn Kolasa, Executive Director Wayne Calkins, DDA Chairman Barbara Bakalarski, Vice Chairman Gary Graham Dan White Anne Fletcher Steve Wilson Dennis Schultz Martin Thomson Alpena City Council Philip Ludlow, Mayor David R. Karschnick, Sr., Mayor Pro-Tem Carol Shafto John F. Gilmet Mike Polluch Alan Bakalarksi, City Manager Greg Sundin, City Planner In association with THE STRATEGIC EDGE Table of Contents Introduction 1 Previous Planning Studies Review of Community Plans Findings and Conclusions 2 13 Existing Conditions Physical Conditions of the District 16 Market Assessment Market Assessment Methodology DDA District Market Strategy Positioning and Cluster Strategy 21 29 32 Public Involvement Visioning Sessions Preferred Future 34 38 Downtown Framework Plan 39 Downtown Implementation Strategies Organizational Strategies Design and Physical Improvement Strategies Economic Development Strategies Marketing & Promotion Strategies Local Government Strategies 41 42 43 45 47 Implementation Schedule Addendum Vision Session Questionnare and Results Stakeholder Interviews and Results Intercept Survey Forms Results- Summer Intercept Sur vey Downtown Use Map Alpena Downtown Strategic Market Analysis Plan Purpose Introduction The City of Alpena Downtown Development Authority (DDA) and the City of Alpena commissioned Beckett & Raeder, Inc. and its sub-consultant, The Strategic Edge to develop an effective market analysis/strategy for the Downtown District. The primary focus of this analysis was the specific downtown district served by the DDA. Additionally, it was requested that the market analysis also include the impact zones immediately adjacent to the downtown district. The stated goal was the development of strategies that will serve as a basis for enhancement of the existing retail, service and other businesses and provide guidance and direction in the recruitment of new opportunities. The Strategic Plan Process included: • Review of Existing Plans • Visioning Workshops • Stakeholder Interviews • Building & Site Assessment • Land Use Analysis • Board Planning Session • Preliminary Strategic Plan • Implementation Strategy and Final Strategic Plan • Final Report and Public Presentation The Market Analysis Process included: • • • • • • Intercept Surveys Definition of Trade Area and Characteristics Telephone Interviews Downtown and Competition Analysis Market Analysis and Tenant Mix Recommendations Report and Presentation The Plan includes recommendations for short-term and long-term actions steps for implementation detailing potential costs, financing/revenue sources, identifying and prioritizing primary tasks and/or projects to accomplish, and a timeline for these recommendations. These recommendations will also be utilized to update the DDA Development and TIF Plans, which will be presented to the City Council for adoption. 1 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies Review of the following community plans as related to the downtown area, including the DDA District, Central Business District Zones, North Second Corridor, and Chisholm Avenue Corridor: • DDA DEVELOPMENT PLAN & TAX INCREMENT FINANCING PLAN (1981) • CITY OF ALPENA, DOWNTOWN WATERFRONT LINKAGE PLAN (1991) • CITY OF ALPENA COMPREHENSIVE PLAN (1998) • CITY OF ALPENA ZONING ORDINANCE (1986, as amended up to 2002) • DOWNTOWN TRAFFIC CIRCULATION ALTERNATIVES (1999) • DDA PROPOSED CAPITAL IMPROVEMENT PROJECTS 2002-2008 • DDA VISIONING WORKSHOPS (October 2002) • DDA CURRENT REVENUES & EXPENDITURES DDA DEVELOPMENT PLAN, July 1981, as amended November 1986 The Development Goals of the development plan are to create programs to revitalize the CBD through following objectives: • Increase pedestrian orientation; • Improve auto accessibility and circulation; • Highlight Thunder Bay River within downtown; • Stimulate private investment in the downtown, such as through physical infrastructure improvements. The purpose of the waterfront linkage plan was to develop specific design solutions and economic development strategies that will remove barriers separating downtown from the waterfront CITY DOWNTOWN - WATERFRONT LINKAGE PLAN, June 1991 The purpose of the waterfront linkage plan was to develop specific design solutions and economic development strategies that will remove barriers separating downtown from the waterfront, and that will link downtown with the waterfront. Included is a market analysis to determine appropriate retail mix and business recruitment strategies. 2 The Study Area included the CBD, Old Town, and downtown waterfront. Analysis: DEVELOPMENT TRENDS. Changes in local economy, from an industrial base to a service orientation, has diminished industrial development along the shoreline and replaced it with a new emphasis on office/commercial land use, tourism, boating, and fishing. Overall contraction in job market is compounded by competition from commercial expansion in nearby communities, combining to threaten the central business district. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies PHYSICAL BARRIERS. Views of lake blocked by buildings, storage facilities, parking lots and other physical features that separate the visitor from the lake. Also, the City’s flat terrain does not allow an elevated view of the waterfront, giving the visitor a false impression that the bay and river are further away. STREETSCAPE. Existing streetscape, implemented 12 years ago (e.g., pavers, pedestrian lights, trees), provides a pleasant continuity throughout downtown. However, problem areas exist: • Incomplete application of trees and pedestrian lighting along Water, Park, State and Harbor Streets. • Chisholm streetscape just stops prior to First Street without connecting to Harbor or State. • State Street should be enhanced as an entry corridor to downtown. LAND USE. A variety of land uses reinforce the separation of downtown from the waterfront: sewage treatment plant, Alpena Oil facility, Harborside Mall, and other commercial facilities and parking lots. Between the river, Prentis, First and Harbor Streets is a five-block area with little commercial and pedestrian activity that acts as a dead “transition zone” between downtown’s vibrant core along Second Street and the waterfront. In this transition zone, there is a high proportion of public and quasi-public land use. Nearly half of all land within the immediate study area is under public ownership, including the Federal complex, the sewage plant, City Hall and the marina. As such, this area cannot generate commercial activity and should be bridged to bring downtown to the harbor and part of the harbor into downtown. TRAFFIC & CIRCULATION. • Poor traffic patterns at intersection of State Street (US23) and Chisholm force northbound traffic to turn left (at a deadend that exposes the mall parking lot) and away from the waterfront and downtown. • Average daily traffic volume on Chisholm is 9,500 vehicles and 4,900 on Second Street. Existing Streetscape Harborside Mall 3 Chisholm and Second Street URBAN LANDMARKS include city’s marina and new band shell in Bayview Park. However, landmarks are lacking on waterfront and in downtown. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies CITY COMPREHENSIVE PLAN, November 1998 (excerpts related to DDA District) The City Comprehensive Plan Includes the following Goals & Objectives Relating to the downtown COMMERCIAL/RETAIL VITALITY & DOWNTOWN DEVELOPMENT. Plan for and encourage commercial, retail & service uses sufficient to meet the shopping needs of City residents and to support a healthy downtown. 1. Promote quality commercial/retail development within the City. • Separate car & truck routes. • Provide convenient parking to promote access to businesses downtown. • Develop architectural themes/styles appropriate for Alpena and consistent with historic character. • Develop River Street Park. • Consider a traffic study to examine feasibility of converting select one-way streets to two-way traffic. • Upgrade street lighting to more historic design. • Improve downtown banner program. • Add new trash receptacles to downtown. • Redesign City sewage treatment plant for consistency with waterfront property. • Develop Riverfront property behind Alpena Furniture. • Purchase properties for possible development and/or revitalization. • Promote vitality by emphasizing downtown as entertainment/cultural center, i.e., restaurants, theater, library, museums, etc. • Develop aggressive PR campaign emphasizing “uniqueness” of Alpena, i.e., downtown, historic character, waterfront. • Study feasibility of relocating sewage treatment plant or investigate exterior improvement alternatives. • Add infill development that revitalizes existing commercial businesses. • Attract a downtown anchor, i.e., hotel that forms a basis upon which downtown housing can expand. The Comprehensive Plan encourages commercial, retail and service uses to meet the shopping needs of City residents and to support a healthy downtown. 4 2. Create a vibrant interaction of business and uses in the CBD. • Promote the development New Parking Plan Downtown. • Promote a program for improved signage downtown. • Complete pedestrian linkage between Chisholm Street Park & River Street Park. • Continue to add bike racks/planters to downtown pedestrian areas. • Add outdoor speakers throughout downtown. • Complete Harbor Link project, including a boardwalk from marina to 2nd Ave. bridge and signage at entrance to downtown. • Investigate a parking structure downtown. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies 3. Business retention and attraction of new businesses. • Create public/private partnership in an effort to “reduce red-tape”. • Recognize that existing business is vital to the economic well-being of the City. • Coordinate revitalization efforts with the City, Chamber of Commerce, and local business persons to help remove real and perceived government barriers. • Consider tax incentives for building renovation. • Develop business retention program. Address business owners’ concerns. • Expand marketing area of the CBD. The plan also encourages utilizing the water to improve downtown. 4. Utilize assets of the waterfront to improve downtown. • Provide improved links, and remove barriers, between downtown & waterfront for pedestrian access. • Increase tourism opportunities related to waterfront, i.e., annual festivals, art fair, etc. • Open Thunder Bay River to pedestrian traffic, i.e., river walk. • Recognize that downtown waterfront offers unrealized potential for restaurants, retail and residential development. The waterfront, as well as downtown’s historic character, can make this area desirable for residential and entertainment opportunities. • Add vibrant, interaction/mix of uses. Future Land Use Plan Recomendations for the downtown provide for commercial development that is pedestrian oriented and offers a mix of uses within a central core. It provides for comparison, convenience, cultural and service needs of the City. A strong orientation and connection to the waterfront is encouraged as well as centralized parking. Auto related uses that tend to detract from retail frontage and hinder pedestrian circulation is discouraged. 5 Neighborhood Planning Areas Chisholm is downtown Alpena and remains the primary commercial district within the City. It should be considered for further study as a corridor overlay designation, or overlay zone, to enhance the business environment and to promote upgrading and improvement along Chisholm, from First Street to the river, to Fourteenth Street. Other goals include: consolidate vehicular access; enhance landscaping; unify signage and lighting; shared parking with knee walls and landscaping; and promotional efforts including identity signage or banners. New land uses and public capital improvements in proximity to these sites should respect and be compatible with historic sites, structures, and the established historic character. The study area includes part of the CBD core (between Third, State, Lockwood and the river), as well as properties along Washington Street corridor (M-32). Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies CITY ZONING ORDINANCE, July 1986 as amended up to February 2002 The study area is comprised of, and regulated by, ten different zoning districts. Regulations for each zone are summarized, here. Refer to the City Zoning Map for boundaries. CBD-1, Central Business INTENT: To service comparison, convenience and service needs of the entire City and large portion of surrounding area. To provide for a variety of retail and office buildings and related activities. “The retail stability of the district is promoted by encouraging the development of a continuous retail and service frontage and by prohibiting automotive related services and non-retail uses.” PERMITTED USES: All retail, office and service uses without drivethroughs, except banks with drive-throughs that are incidental; contractor showrooms and offices, where 25% maximum is for processing products and where ground floor visible from street is only used for entry, office or display; private schools, newspaper offices & print plants; funeral homes; marinas; hotels & motels; bus stations; private clubs; churches; theaters; roller rinks. SPECIAL USES: Public utility and service buildings; rooming houses; amusement arcades; homeless shelters; outdoor café services; dwellings above stores and offices PROHIBITED USES: Auto related services; drive-throughs (except banks); outdoor storage; ground floor dwellings. OFF-STREET PARKING: Because of supplied public parking, off-street parking is not required in the CBD-1 zone, except for upper floor dwellings (where provided parking is located within 200 feet). The study area is comprised of, and regulated by, ten different zoning districts. CBD-2, Central Business INTENT: To accommodate limited office and retail uses that serve the region and are located along major thoroughfares originally platted and used for residences, but are in transition to commercial and office uses. Small lot size and proximity to low-density residential areas restrict the range of commercial uses, which are limited to activities within buildings having negligible impacts on adjoining residential areas. Auto-related services and generally prohibited. Uses are similar to those in CBD-1, but are more decentralized and auto-dependent. PERMITTED USES: Those in CBD-1, plus warehouse/storage facilities when incident to the principal use permitted. SPECIAL USES: Same as CBD-1, less rooming houses, amusement arcades, and upper floor dwellings. PROHIBITED USES: Automotive related services; drive-throughs (except banks); outdoor storage; ground floor dwellings; upper floor dwellings; rooming houses; amusement arcades. 6 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies B-1, Local Business INTENT: To meet daily convenience shopping and service needs of residents in adjacent areas. PERMITTED USES: Retail; professional/medical services; personal services; dry cleaners; human care facilities; restaurants without drive-throughs and without outside service; educational and religious facilities. SPECIAL USES: Publicly owned buildings; public utility buildings; outdoor cafes B-2, General Business INTENT: Diversified business types requiring city-wide general market and/or arterial exposure, and generally located along major thoroughfares. PERMITTED USES: All uses in OS-1, B-1, and CBD, except dwellings above stores and offices; auto showrooms; bus stations; governmental offices; self-serve laundry; bowling alleys, pool hall, indoor tennis and other indoor recreation. SPECIAL USES: automatic & self-serve car washes; motels; outdoor auto & RV sales; auto service related businesses (except auto body repair, painting, refinishing, tire capping, auto dismantling, etc.).; plant nursery for retail sale; sale of lawn furniture, playground equipment, garden supplies and landscaping materials; vet clincs or hospitals; outdoor recreation when part of a planned development; drive-in businesses; homeless shelters. ACCESSORY USES: Outdoor sales area; seasonal uses; outdoor display areas for large retail uses (over 10,000 SF); drive-up service as accessory to principle uses. OS-1, Office Service INTENT: To accommodate offices and personal services which can serve as transitional areas between residential and commercial districts, and to transition between major thoroughfares and residential districts. PERMITTED USES: general offices; medical offices & clinics; medical care facilities; banks (including accessory drive-thru); personal services; churches, schools, colleges, museums; accessory uses such as pharmacy, apothecary, corrective garment store, optical. SPECIAL USES: Mortuary; public utility buildings; motel and hotel; general hospital; nursery schools, child care and group day care homes; family day care ; homeless shelters; accessory apartments and dormitories related to churches, schools, hospitals and other medical care. 7 P-1, Vehicular Parking INTENT: Establish areas solely for off-street parking as incidental to principal uses. Provided upon petition or request to serve area without adequate off-street parking. PERMITTED USES: Off-street vehicular parking only. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies R-2, One-Family Residential INTENT: Restrictive residential district to provide predominantly lowdensity, one-family detached dwellings. PERMITTED USES: One-family detached dwellings; public parks; cemeteries. SPECIAL USES: Church; schools; utility & public service buildings; child care and group day care homes; family day care homes; private noncommercial recreation; golf courses; bed & breakfasts; incidental parking lots to churches and schools. RT, Two-Family Residential INTENT: To afford transition of use in existing housing areas by permitting new construction or conversion of existing structures between residential and commercial, office, thoroughfare or other uses affecting residential character. This district recognizes existing older residential areas with larger residences, and allowing owners to extend the economic life of these structures and to justify modernization repairs. Allows new construction of two-family residences where slightly greater densities are permitted. PERMITTED USES: Uses permitted in R-2; two-family dwellings that are site built. SPECIAL USES: Special uses in R-2. RM-2, Multi-Family Residential INTENT: Provide sites for multi-family dwelling structures and related uses, serving transition zones between nonresidential districts and lower-density single-family districts. PERMITTED USES: All permitted uses in RT district; multi-family dwellings. SPECIAL USES: All special uses in RT district; elderly housing; convalescent homes, nursing homes and orphanages; boarding rooms as accessory use; family and human care; bed & breakfast; colleges. I-3, Heavy Industrial INTENT: Designed for manufacturing, assembling and fabrication activities including large scale or specialized industrial operations, whose external affects will be felt to some degree by surrounding districts. PERMITTED USES: Uses in I-1 and I- zones; heating & electric power generating plants; junk yards; garbage incineration; blast furnace or rolling mill; manufacture of corrosive acid, cement, lime, gypsum, petroleum liquids, wood products; smelting of copper, iron or zinc ore. SPECIAL USES: None. 8 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies Building Placement: Area, Height and Distance Requirements: Zoning District CBD-1, Central Business CBD-2, Central Business B-1, Local Business B-2, General Business OS-1, Office Service I-3, Heavy Industry R-2, One-Family Res. RT, Two-Family Res. RM-2, Multi-Family Res. Min. Lot Size SF Width None None’ None None None None None None None None None None 8400 70’ 3600 30’ None None Max. Height None* None* 25’ 35’ None* None 35’ 25’ 25’ Min. Yard Setback Front* Side total* Rear* None None None None None None 10’ 10’ None None None 20’ None None 50’ 10’ None 20’ 6’ 25’ 30’ 6’ 35’ 30’ 10’ 35’ SIGN REGULATIONS IN OFFICE AND BUSINESS DISTRICTS: Sign types allowed: ground, wall, projecting, marquee, awning, canopy and temporary signs. Number of signs allowed: a projecting, awning, canopy or marquee sign is not allowed on the same building where a different permanent sign is located, other than wall signs less than 4 SF. Ground signs: maximum 40 SF for lots with up to 100’ frontage, and increases allowed up to 80 SF. Wall sign: maximum 10% of front wall surface or 3 SF/each lineal foot of building frontage, up to 100 SF; illumination allowed. Projecting sign: maximum 32 SF; maximum 3’ extension beyond property line; illumination allowed. Marquee sign: max. 32 SF; illumination allowed. Max. Lot Coverage None None None None None None 35% 35% 40% A maximum of 10% of front wall surface or 3 SF/each lineal foot of building frontage, up to 100 SF is allowed. 9 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies Parking GENERAL • Requirements do not differ amongst commercial zoning districts, except in the CBD-1 zone, where off-street parking is not required because of public parking supply. • Not permitted in front yard nor in minimum side yard setback, except in Schedule of Regulations footnote “j”, where front yard parking is permitted. • Two or more buildings or uses may collectively provide the required off-street parking, in which case the required number of spaces shall not be less than the sum of the individual requirements. • Where operating hours of buildings do not overlap, the PC may permit dual use of parking facilities. OFF-STREET PARKING REQUIREMENTS • Requirements are expressed in parking spaces per “usable floor area”. Standard parking ratios are typically expressed in parking spaces per thousand square feet of gross floor area, or building footprint. In the ordinance, usable floor area is not quantified or expressed as a proportion of gross floor area. Therefore, for purposes, here, of translating the ordinance’s “usable floor area” ratios into standard gross floor area parking ratios, it is assumed that “usable” is 80% of “gross” floor area, and gross is 125% of usable floor area. For example, in the first use listed below, “planned shopping center”, the ordinance states the off-street parking requirement to be 1 space per 100 square feet of usable floor area. This translates into 10 spaces per 1000 SF of usable floor area, or 8 spaces per 1000 SF of gross floor area (GFA). • • • • • • • • • • Planned shopping center, under 15,000 SF: 8.0 parking spaces per 1000 GFA Planned shopping center, 15,001-450,000 SF: 6.4 spaces/1000 GFA Planned shopping center, over 450,000 SF: 5.3 spaces/ 1000 GFA Restaurant, drive-in 32.0 spaces/1000 GFA Restaurant, sit-down 10.7 spaces/1000 GFA Retail: furniture/appliance: 1.0 space/1000 GFA Service: repair shop, contractor showroom, shoe repair: 1.0 space/1000 GFA Retail, general 5.3 spaces/1000 GFA Bank 4.0 spaces/1000 GFA Office, professional, medical 3.2 spaces/1000 GFA 10 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies DOWNTOWN TRAFFIC CIRCULATION ALTERNATIVES (1999) Purpose of the study was to quantify alternatives of modifying the route of Washington–Second–Third–Carter Streets from the existing one-way operations. Examination of existing circulation system and three circulation alternatives: 1. Existing one-way system 2. Modified one-way system with parallel parking 3. Two-way system with one-way Carter Street 4. Two-way system with Carter Street removed Analyses included: traffic operations (e.g., Syncro, Corsim, Highway Capacity Software, Level of Service); curb parking; driver understanding; effect on downtown economics; safety; conversion cost. Study Conclusions for Course of Action Three key issues were identified to weigh and compare the three alternatives: 1. Creating moderate congestion and a busy downtown image; 2. Providing increased access to businesses via on-street parking; 3. Increasing window exposure to businesses via increased route choices. The purpose of the study was to quantify alternatives of modifying the route of Washington-Second-Third-Carter Streets from the existing one-way operations. The study’s conclusions were not definitive, as each of the three alternatives had strengths and weakness and the study made clear that community goals were not known to reach a definitive conclusion in this regard. Becket & Raeder, Inc. Observations: 1. Traffic Volumes and Road Capacity. Peak traffic volumes are low. All current peak period volumes can be accommodated, easily, on one lane of traffic in each direction. Any blocks where there is more than one lane in a given direction is wasted space, thereby reducing vehicular access to businesses, promoting higher vehicular speeds and reducing pedestrian comfort levels. Accordingly, the study should have examined how best to utilize this excess space to better achieve community goals. 11 2. Safety. Although “safety is considered the most important aspect in analyzing the alternatives” (page 54), the scope of the study only included a look at intersection conflict points, but did not include an analysis of vehicular speeds, such as weighing speeds on one-way street operations, which typically are higher than speeds on two-way street operations. Nor was the study broad enough to consider additional aspects for improving safety, such as a comprehensive look at traffic calming techniques and pedestrian movements. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies 3. Advantages of two-way system that were not mentioned: • Access & circulation choices: greater access to businesses (e.g., more directional choices, left turns, etc.). • Trip length: fewer vehicular miles traveled, due to more route choices. • Safety: slower vehicular speeds benefit both drivers and pedestrians. 4. Pollution. One of the study’s assumptions, that “two-way operations present more route choices than a one-way system… [and] these choices allow vehicles to remain in the system longer, which creates more overall emitted air pollutants” is highly suspect: The opposite is likely true, that one-way operations in a downtown environment result in drivers often being where they do not want to be, and that more route choices allow drivers to more directly reach their various downtown destinations on shorter paths and in quicker times. Two-way traffic with on-street parking 5. Omitted Circulation Alternatives. The study contained no analysis of street widths for circulations alternatives for two-way traffic with two lanes of parallel parking, even though the study “identified three factors that are key issues in the discussion of alternatives”, one of which is “providing for on-street parking” (p.5). For example, a local street with a width of 36 feet (from curb-to-curb) could accommodate two ten-foot traffic lanes and two eight-foot parallel parking lanes, which would slow traffic, improve safety for all users, and still operate within an acceptable level of service because of the low volumes. The study did not mention why additional circulation alternative were not examined. 6. In summary, not enough circulation alternatives were examined for downtown Alpena, particularly within the contexts of the stated goals of safety, creating moderate congestion, providing on-street parking, and increasing window exposure for businesses. 12 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies FINDINGS & CONCLUSIONS DDA Development & Tax Increment Financing Plan, 1981 Development goals are to create programs to revitalize the CBD through objectives of: increasing pedestrian orientation; improving auto accessibility and circulation; highlighting Thunder Bay River within downtown; and stimulating private investment in the downtown, such as through physical infrastructure improvements. To date, however, most improvement projects have been cosmetic in nature, and lack the type of desired redevelopment efforts evident in recent visioning workshops, such as: major land use changes along the waterfront; creation of a CBD environment oriented for retail/restaurant uses and pedestrian shoppers; redevelopment of vacant sites; increased development opportunities for higher density residential uses; and road reconfigurations along major streets to slow vehicular speeds, accommodate two-way traffic and add onstreet parking. The DDA Development and TIF Plans are in need of being updated to reflect current goals in the downtown area The DDA Development and TIF Plans are in need of being updated to reflect current goals in the downtown area. City Downtown Waterfront Linkage Plan, 1991 Goals are to develop design solutions and economic development strategies that will remove barriers and link downtown with the waterfront. Linkage policies were proposed for Chisholm Street; Marina and the foot of Chisholm; Chisholm/Park Alley; and the Riverwalk in Old Town. The analysis identified a variety of land use issues that presented significant barriers between downtown and the waterfront, particularly waterfront industries, parking lots, and a five-block dead transition zone (between the river, Prentis, First and Harbor Streets) mostly in public ownership. City Comprehensive Plan, 1998 GOALS AND OBJECTIVES stress improving the downtown for a more healthy shopping environment, including: consider a traffic study to examine the feasibility of converting select one-way streets into two-way traffic; study the feasibility of relocating the sewage treatment plant or investigate exterior improvement alternatives; purchase key properties for redevelopment; add in-fill development that helps commercial businesses; and develop a new parking plan. Some elements of the Comprehensive Plan have not been carried forward into the zoning ordinance, e.g., the emphasis on a healthy downtown shopping environment is not reflected in a number of zoning requirements, such as development density, building placement, shared access, storefront design standard, etc. 13 Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies FUTURE LAND USE PLAN FOR CENTRAL BUSINESS DISTRICT calls for a pedestrian-orientation; mixed uses; strong orientation and connection to waterfront; and discouraging auto related uses. NEIGHBORHOOD PLANNING AREAS. The City land use plan is broken into two different levels: the first is city-wide and the second is based upon the neighborhood area plan. Central Neighborhood • Boundary: north of Washington Ave. (M-32) and bounded by the river on the north, west and east; • Includes single-family residential area and significant commercial property: downtown corridor, Chisholm Street (U.S. 23), the City’s heart of commercial and retail activity, and scattered industry (especially south of Eleventh Street); • Goals include: rehabilitate historic structures; consider establishing a historic district; promote riverfront access and bike path greenway; improve appearance of Chisholm Street Corridor. The Future Land Use Plan for the Central Business District calls for pedestrian-orientation; mixed uses; strong orientation and connection to the waterfront, and the discouragement of auto-related uses. Chisholm Street Corridor Overlay District • To enhance the business environment; • To promote upgrading and improvement along Chisholm (from First-river-14th); • To consolidate vehicular access and provide shared parking with knee walls and landscaping; • To enhance landscaping, unify signage and lighting, and promotional efforts (banners, identity signage). Historic Structure Study Area • Area: part of CBD core (between Third, State, Lockwood, river) and properties along Washington St. corridor (M-32); • Goal: to assure compatibility between historic structures and new land uses and public capital improvements. City Zoning Ordinance, 1986, as amended up to 2002 The study area contains ten different zoning classifications: six commercial zones, three residential zones, and one industrial zone. In such cases, where too many zoning districts can obscure and frustrate one development objective, many communities have adopted overlay zoning districts. Such an overlay zone is recommended in the Comprehensive Plan for the Chisholm Street Corridor. Overlay zone(s) should be considered for the entire study area. 14 Some goals and objectives, perhaps inadvertently, have not been carried forward into the zoning ordinance, such as a consistent development standard (e.g., front yard parking is prohibited in Section 2105 (1), yet allowed in the Schedule of Regulations, Sec. 1900 (j)), and higher density requirements in order to develop a more compact downtown for an improved shopping environment. For example, building placement, shared access, and storefront design standards affect the degrees of customer convenience, customer sharing amongst stores, retail sales, property value, property maintenance, and tax revenue. Alpena Market Analysis & Downtown Strategic Plan Previous Planning Studies Downtown Traffic Circulation Alternatives (1999) Not enough circulation alternatives were examined for downtown Alpena, particularly for stated community priorities of safety, pedestrian movement, pedestrian linkages, creating moderate congestion, providing on-street parking, and increasing window exposure for businesses. The low traffic volumes in downtown Alpena should invite consideration of additional circulation alternatives, perhaps one that can satisfy all, or most, of the above stated community goals. The study did not mention why additional circulation alternatives were not examined. In any case, the study’s conclusions were not definitive, as each of the three examined alternatives had strengths and weaknesses, and the study makes clear that community priorities were not known to reach a definitive conclusion in this regard. Traffic and parking issues greatly impact downtown development dynamics. DDA Proposed Capital Improvement Projects, 2002-2008 Traffic and parking issues studies are recommended in the Comprehensive Plan, as well as the visioning workshops. Typically, traffic and parking issues greatly impact downtown development dynamics. Conducting these studies should be considered. As a result of the studies, current projects should be considered for adjustment and appropriate new projects should be added to the capital improvement plan. 15 Alpena Market Analysis & Downtown Strategic Plan Existing Conditions Assessing Physical Conditions of the District A visual assessment of the conditions in the downtown was conducted to highlight physical issues and opportunities. The most significant issue noted, as a result of this assessment, is a lack of consistency within the downtown. Many positive examples of buildings, façades, streets, signs and parking exist in the downtown; however, examples of elements that detract from the overall character and function of the downtown also exist. These are identified in this analysis of the following elements: Compatible Architecture: f Buildings f Signs f Parking f Streets f Waterfront Usage The Center Building In all of the areas discussed above, The Downtown Development Authority can encourage greater consistency through targeted public improvement measures, as well as with strong guidelines for private development. Specific recommendations are discussed in further detail later in the report. Architectural Character Many buildings in the DDA district are historic in character. Although they vary in terms of style, these buildings share common characteristics such as architectural details, a strong street presence, and are constructed of brick, stone or other traditional, durable materials. As a result, they are compatible, and add to an overall image for the downtown. This image differs greatly from other areas in the city where commercial buildings are single-story with suburban-style architecture. In this sense, the character of the downtown is unique and distinguishable within the city. This sense of character in the buildings, however, begins to deteriorate as you move further away from the center and into the edges of the district. Many of the buildings here are newer and of a different character. The Harborside Mall, for example, reflects the trend toward cheaper but less durable materials. Others buildings have been covered over with incompatible materials such as metal or vinyl siding, or have been painted colors that are either too bright or too drab. In order to create a more consistent image to the downtown, the DDA can encourage stronger development guidelines for new construction and building rehabilitation. Lasting Expressions Building Not Compatible Architecture: 16 Harborside Mall Vacant Commercial Building Alpena Market Analysis & Downtown Strategic Plan Existing Conditions Building Set Backs The distance a building is set back from the street can determine a sense of overall cohesion. Most buildings in the downtown, especially older ones have no set-back from the right-of-way, creating a strong edge and an environment conducive to strolling and window shopping. However, some buildings in the downtown do not follow this pattern; instead, they were placed far back from the right-of-way to allow parking in front. Such practices break the sense of cohesion and weaken the streetscape environment. By requiring consistent set back distances, the DDA can encourage a stronger cohesion and better environment downtown. No Setback Creates a Strong Edge: Rear Façades and Side Yards People use or avoid places depending on the physical conditions. This is just as true for the side and back of buildings as it is for the front. Often customers access a building from a parking lot located behind the building, therefore rear façades should convey a welcoming image. One excellent example is the rear entrance of “The Center Building” (a.), which provides orientation signs, landscaping, awnings, and a pathway leading to the entrance. Large Setback weakens the edge: At the other end of the spectrum, are buildings whose exterior conveys an image of neglect or deterioration, such as in photo b. below. a. b. 17 Common Building Set backs create a strong edge and an environment more conducive to window shopping. Long set backs weaken the streetscape environment. Alpena Market Analysis & Downtown Strategic Plan Existing Conditions Business Signs Business signs run the gamut downtown. Many different styles, materials, colors, sizes and structures make for a lack of consistency downtown. Some signs are historic in look, incorporating wood or brick materials, others are vintage Americana with neon, like the Cadillac sign on the right. Still others conform to a corporate image that would be the same if the building was located in downtown or out in the suburbs. Encouraging unique styles and variety lends for a more lively downtown, however guidelines on size and material can help lessen the visual clutter of business signs. Regulatory and Directional Signs Currently, separate signs direct visitors to parking, to the library, to parks, and to other areas of interest in the downtown. These could be consolidated into a coordinated sign system such as in the example below. A sign system with a unique design or logo could provide an instantly recognizable indicator of the DDA District. This system could include the regulatory, directional, and business directory signage Existing: 18 Recommended: Business signs run the gamut downtown: from painted sidewalls, to freestanding signs of all color, material, and size. Alpena Market Analysis & Downtown Strategic Plan Existing Conditions Parking Lots Depending on their location and design, off -street parking lots can either blend into a downtown setting or highly detract from the overall visual quality and lively atmosphere. Downtown Alpena has both examples. The First Federal Bank on Chisholm and First Street represents a positive example of a parking lot “fitting” into a downtown setting. This lot incorporates a low, screening wall along the edge adjacent to a pedestrian plaza, and also uses landscaping to define space. In contrast, the Harborside Mall Parking Lot is located in the center of the lot between the two shopping buildings, and lacks trees or other landscape material to define the space, creating the visual effect of a “sea of automobiles”. This parking lot is one of the first images of downtown that visitors see when entering the district from South U.S. 23. On-Street Parking On-street parking not only provides convenience for potential customers, it allows for a more pedestrian environment by creating a buffer between the sidewalk and moving traffic. Onstreet parking is essential to a lively, active downtown. Chisholm, Second, Washington and Third Street all provide some on-street parallel parking. However, often it is intermittent or provided on one side of the street only. Downtown streets should be designed to maximize the on-street parking opportunities to the extent possible. The “sea of parking” at Harborside Mall is one of the first images visitors are confronted with when entering the district from South U.S. 23. The First Federal Bank Parking lot is designed to “fit” into the downtown. Street Configuration The one way streets within the district are confusing, making it difficult for downtown visitors to maneuver through the district and find their destination. At the same time, for those who know the streets, the one-way configuration allows motorists to speed through the downtown or avoid it completely. Neither situation is conducive to a successful commercial environment. The one way system should be reevaluated. Furthermore, some intersections pose problems for vehicles and pedestrians alike. Streets that meet at odd angles make pedestrian crossing difficult and dangerous, and create confusion for drivers. The lack of cross-walks further adds to this problem. Some particularly problematic intersections are as follows: • Chisholm, First and Washington • Washington and Second • Washington and Third • Chisholm and State 19 The intersection of Washington and 2nd Ave. is confusing and unsafe for pedestrians. Alpena Market Analysis & Downtown Strategic Plan Existing Conditions Street Character Street character is determined by the combination of elements such as street lights, trees, banners, sidewalk paving and other pedestrian amenities in the public right-of-way. These elements are not consistent throughout the district. Some streets, such as Washington, have few streetscape elements. Others, such as North Second have a distinct character different from the rest of the downtown. Chisholm Street’s character changes from one style near the waterfront to another in the “heart” of the downtown. Although different elements can give a street or district its own unique character, more consistency throughout will lend better definition and greater recognition to the downtown as a whole. Waterfront Use Alpena is fortunate to be situated along two important water bodies: Thunder Bay and the Thunder Bay River. Unfortunately much of the waterfront land is occupied by former and existing industrial uses. The waste water treatment plant, industrial brownfield sites and active industrial uses present impediments to fully realizing the waterfront opportunities. However, as Alpena makes the gradual transition away from heavy industry to a service and tourist-based economy, more waterfront property will become available. The DDA can take measures to ensure the type of waterfront envisioned by community members: one which provides for public access, not just private uses; and one that realizes a greater visual and physical connection with the downtown. By developing public plazas, boardwalks, lookout points, and by encouraging restaurants and other appropriate retail uses along the water, the downtown can become a destination. Street character is not consistent throughout the district. 20 Currently, the waterfront is not visually or physically connected to the downtown. Alpena Market Analysis & Downtown Strategic Plan Market Assessment Background The overall objective of the study was to develop an effective market analysis and strategy for the DDA District and the adjacent Impact Zones. Specifically, the objectives of the retail market analysis component are as follows: • Gather information regarding shopping habits, perceptions, etc. of current Downtown Alpena patrons. • Define the trade area for Downtown Alpena in a scientific manner. • Gather information on trade area residents’ shopping habits and preferences. • Assess Downtown Alpena’s retail competition. • Identify retail opportunities. • Recommend overall strategy and tenant mix, as supported by sales potential. The Strategic Edge based its marketing evaluation on businesses that are located within the Downtown Development Authority District of Alpena, Michigan. For purposes of comparison, The Strategic Edge developed selected measures for the West Chisholm Street Corridor and the North Second Avenue Corridor. Retail Business Mix We have classified Downtown Alpena retail establishments within the following categories: • Shopping Goods • Food/Liquor/Services/Restaurants • Food/Grocery/Convenience • Drug & HBA (Health and Beauty Aids) • Personal Services • Entertainment • Other (Motor Vehicle Parts, Gasoline Stations, Building Materials & Supplies Dealers, etc.) A standard classification system was used to categorize establishments in Downtown Alpena. The system was developed using the North American Industry Classification System (NAICS) with few exceptions. This classification system is used by the U.S. Census of Retail Trade to categorize retail and service establishments. The two most frequently found retail categories in the Alpena Downtown Development Authority District are Shopping Goods and Personal Services representing nearly 46% and 21% respectively of the total retail outlets. Market Assessment Methodology Intercept Surveys An intercept survey was prepared and used to collect information from patrons within Downtown Alpena. Defined Trade Areas The intercept survey method of trade area creation is superior to ring (radius) or drive time trade area estimation. The results of the survey provided a much more realistic estimation of geographic draw. All patron zip codes were tabulated and mapped. A primary and a secondary trade area were defined for the Downtown. For each of the defined trade areas, we determined current population and demographic estimates. We also gathered historic, estimated, and projected demographic characteristics, such as income, occupation, education, age, race, household size, housing characteristics, etc. Telephone Surveys The purpose of the telephone survey component of the consumer research was to provide reliable indicators of the trade area residents’ shopping habits and preferences. It was important to develop a meaningful, non-biased questionnaire to elicit results from which actionable recommendations could be derived. Similarly, it was important that the intercept interviews precede the telephone interviews, to ensure that interviewing was conducted in the correct trade area. District and Competition Analysis The Strategic Edge reviewed the inventory of Downtown Alpena for its “tenant mix” including current retail, entertainment, and service related businesses. This information provided a foundation for analyzing market positioning and competitive analysis. Tenant Mix Reccomendations The Strategic Edge has developed a proprietary analysis and database of other Downtowns in Michigan. We compared Downtown Alpena’s “tenant mix” by detailed retail category and broad classification to that of the other Downtowns. Tenant and Market Strategy Based on the above analysis, The Strategic Edge recommended the most appropriate strategy and tenant mix for Downtown Alpena to raise its patronage and sales productivity. Alpena Market Analysis & Downtown Strategic Plan 21 Market Assessment Retail Business Mix Retail Category Shopping Goods Food/Liquor/Services/Restaurants Food/Grocery/Convenience Drug & HBA Personal Services Entertainment Other Retail Total Number of Retail Establishments Alpena DDA District 45.6% 14.8% 2.9% 2.9% 20.6% 5.9% 7.3% 100.0% 68 West Chisholm Street Corridor 23.1% 30.8% 7.7% 3.8% 15.4% 0.0% 19.2% 100.0% 26 North Second Avenue Corridor 40.0% 20.2% 0.0% 0.0% 40.0% 0.0% 0.0% 100.0% 5 Total 39.4% 19.2% 4.0% 3.0% 20.2% 4.1% 10.1% 100.0% 99 The distribution of square footage by retail category generally follows a simple pattern to that of the number of establishments. The most notable differences are in the West Chisholm Street Corridor where shopping goods square footage is underrepresented versus the number of shopping goods establishments while the reverse is true for food/grocery/convenience and drug and HBA. ESTIMATED SPACE DISTRIBUTION SQUARE FOOTAGE FOR SELECTED RETAIL CATEGORIES Retail Category Shopping Goods Food/Liquor/Services/Restaurants Food/Grocery/Convenience Drug & HBA Personal Services Entertainment Other Retail Total Estimated Square Feet Alpena DDA District 43.0% 11.0% 3.9% 3.6% 20.0% 7.4% 11.1% 100.0% 251,716 West Chisholm Street Corridor 10.3% 29.4% 15.2% 10.9% 11.9% 0.0% 22.3% 100.0% 41,454 North Second Avenue Corridor 45.0% 22.5% 0.0% 0.0% 32.5% 0.0% 0.0% 100.0% 6,108 Total 38.5% 13.8% 5.4% 4.5% 19.2% 6.2% 12.4% 100.0% 299,278 Note: Accurate square footages not available for all establishments. Sources: Beckett & Raeder, The Strategic Edge. Trade Area Definition A trade area was created using the zip codes gathered from the intercept surveys. The total number of interviews from each zip code was used in conjunction with the estimated 2001 total population of each zip code to create an index (Index = (Number of Patrons per Zip Code/2001 Population)*10,000)). This index reveals the per capita penetration of Downtown Alpena in each zip code. Penetration levels are depicted on the trade area map with shadings from low to high. The zip codes with the highest levels of penetration were chosen until the 70% to 85% threshold (patrons of Downtown Alpena) was attained. A primary trade area was also defined which represents a more cohesive geographic trade area based on penetration levels. 22 An 86% trade area was defined for Downtown Alpena and extends: • North into Presque Isle and Hawks • East to the shore of Lake Huron • South to Ossineke and Hubbard Lake • West into Atlanta Alpena Market Analysis & Downtown Strategic Plan Market Assessment Primary Trade Area Definition The primary trade area (71% of Downtown Alpena patrons) includes four zip codes: 49707 Alpena 49776 Posen 49743 Hawks 49747 Hubbard Lake Secondary Trade Area Definition The secondary trade area accounts for 15% of the patrons and includes the geographic area between the primary and total trade areas. Population And Demographics Population Based on our Population and Demographics Profiles, the 2001 population estimate for the Downtown Alpena total trade area is 43,300 with 67% of those (29,200 people) located in the primary trade area. The city of Alpena is estimated at 11,300 people, 26% of the total trade area. In comparison, there are about 9,997,300 people in the state of Michigan. The total trade area is expected to grow 1.3% between 2001 and 2006, faster than the primary trade area (0.2%) but at a slower rate than the state as a whole (2.4%). 2001 Population Profile Demographics The 2001 median household income of the Downtown Alpena total trade area is estimated to be $37,013, somewhat higher than the incomes in the primary trade area ($35,781) but 15% lower than the state of Michigan’s income level ($43,430). In the total trade area 98.3% of the population is white, comparable to the primary trade area at 98.2% but higher than the state at 79.9%. 23 Median age in the Downtown Alpena total trade area is somewhat higher compared to the primary trade area (42.5 and 41.4, respectively). The state of Michigan is younger at 35.8. According to the 2001 estimate, 47.4% of the people in the total trade area are employed in white-collar occupations. This is lower than both the primary trade area (49.6%) and the state of Michigan (53.9%). Owner-occupied housing units in the Downtown Alpena total trade area represent 82.0% of all occupied housing units. Within the primary trade area there are 78.9% owner-occupied units compared to 74.0% in Michigan. Alpena Market Analysis & Downtown Strategic Plan Market Assessment Trade Area Map 24 Alpena Market Analysis & Downtown Strategic Plan Market Assessment Lifestyles A useful tool in understanding a neighborhood is socioeconomic segmentation. Often, this segmentation is referred to lifestyles. The Strategic Edge employed this analytical tool for the primary trade area using ACORN segmentation. The analysis based on 2001 households in the primary trade area revealed that most prevalent households were: Heartland Communities 29.3% Middle America 18.1% Rustbelt Neighborhoods 12.5% Rural Resort Dwellers 9.2% In the secondary trade area, the most prevalent households were: Rural Resort Dwellers 61.5% Middle America 15.8% Rural Industrial Workers 9.3% The ‘Rural Resort Dwellers’ and ‘Heartland Communities’ segments had the highest indices of any segment in the primary trade area. The “Rural Resort Dwellers” and “Heartland Communities” segments had the highest indices of any segment in the primary trade area, and “Rural Resort Dwellers” in the secondary trade area. The index is a comparison of the percent of households in the area, by ACORN segment, to the percent of households in the United States, by ACORN segment. The following tables show the data for each segment. Please refer to the Appendix for a definition of each ACORN segment including their demographics, socioeconomics, residential characteristics and their spending and activity preferences. Expenditure Potential The Strategic Edge estimated the trade area expenditure potential for a vast array of retail categories. This involved analyzing the 1997 Census of Retail Trade and other US Censuses to develop 1997 per capita expenditures for various geographies: Alpena County, State of Michigan and the City of Alpena. Adjustments were made where necessary for the unique demographic characteristics of the trade area. The per capita and total trade area expenditure potential were developed for 2002, 2007, and 2012, using various inflation and population growth assumptions. These per capita and total expenditure potential data are for the total trade area and are presented on the following table. 25 The total expenditure potential dollars for the total trade area represents the pool of dollars spending potential generated by residents of the Alpena trade area. For example, for NAICS code 445 – Food & Beverage Stores, there is an estimated $50,662,100 available to be spent by residents of the trade area in food and beverage stores. If, for example, the food and beverage stores in the Alpena DDA District were able to capture 20% of the spending potential in the trade area, and generate 15% of their sales from beyond the trade area, their sales would be nearly $12,000,000. Unfortunately, actual sales data is not available from either the private sector or the government sources. However, it does serve Alpena Market Analysis & Downtown Strategic Plan Market Assessment to point out the substantial pool of dollars available to be captured by aggressive, savvy retailers. Projections by retail category for the years 2007 and 2012 are shown on the following table for the total trade area. Between 2002 and 2012, total trade area expenditure potential is expected to grow at a rate of 1.91% per year. Retail Environment The major competition for the Alpena DDA District comes from Wal-Mart, Kmart and the Alpena Mall. Historically, the major competitive retail node has been along US-23 South where Alpena Mall, Kmart, and Thunder Bay Shopping Center are located. The new major competitive retail node is M-32 West and Bagley Street where the Wal-Mart Supercenter, Home Depot, Staples, and Ace Hardware Home Center have located. Stores/Businesses Patronized Store/Business Bolenz Jewelry Library/Alpena County Library Cathy’s Hallmark Save-A-Lot Smart Value Variety Alpena Furniture Stephen’s Masters & LaLonde Shoes Myers Fashions Country Cupboard John Henry’s Antique Mall Michelle Louise Glass Studio & Gifts John A. Lau Saloon Michelle’s Pet World In Other Woods US Post Office Old Owl Café GKC Royal Knight Cinema Wal-Mart Jepetto’s Olivet Book & Gift Applebee’s J & J Enterprises Genair’s Alpena Civic Theater Hallmark Burger King Artis Expresso Big Boy Restaurant Country Cousins Earth Dance First Federal GKC State Cinemas Helen’s Antiques & Gifts The Learning Ladder The Lodge Waterfront Salon th 45 Parallel Mediation Curves for Women Kennedy’s Jewelry McDonald’s Auto Supply Old Town Café Sherwin Williams SophistiCuts Salon Take 5 Deli Tender Moments Percent of Respondents* Intercept Telephone Survey** Survey 16.3% 14.0% 10.5% 9.3% 9.3% 7.0% 4.7% 3.5% 3.5% 3.5% 3.5% 3.5% 2.3% 2.3% 2.3% 2.3% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 5.0% 5.0% 2.5% 7.5% 2.0% 2.0% 1.0% 10.0% 5.5% 5.0% 1.5% 1.5% 6.0% 2.0% 1.5% N/A 11.4% 7.5% 7.5% 4.5% 4.0% 3.5% 3.5% 3.0% 2.5% 2.5% 2.0% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 26 Alpena Market Analysis & Downtown Strategic Plan Market Assessment Consumer Research Findings The Strategic Edge analyzed, compared, and contrasted the intercept survey results and those of the telephone survey. There were ten questions asked in both the intercept and telephone surveys that were the same or similar. This provides a comprehensive analysis of Downtown Alpena patrons and their shopping/ dining/entertainment patterns. It also allows for comparison of the trade area demographics with those of the patrons. Purpose of Trip The intercept survey asked Downtown Alpena patrons what the one main purpose of their trip was whereas the telephone survey respondents were allowed to give multiple answers as to the typical purpose of a visit to Downtown Alpena. In both surveys shopping is the main reason for patronizing Downtown Alpena. Entertainment and dining were common reasons for visiting Downtown Alpena among people interviewed by phone but received no responses from the intercept survey pool. The library was a popular destination among patrons in the intercept survey. A relatively high percentage of people from both surveys indicated that they work in the downtown area. Stores/Businesses Patronized The most frequently visited stores/businesses (those with two or more responses in either the intercept or telephone surveys) are listed below. Of the 47 businesses listed, nearly 20% are dining establishments. Bolenz Jewelry, the library, and Cathy’s Hallmark were popular destinations among the intercept survey respondents but did not show strong results among those interviewed by telephone. Similarly, the Owl Café and Masters & LaLonde Shoes show significantly higher responses in the telephone survey than in the intercept survey. Downtown Alpena “Likes” Among respondents to both surveys, Downtown Alpena received the highest rankings for overall atmosphere and “nice, pleasant, quaint atmosphere”. In addition, the variety of stores, convenience, and cleanliness were common responses among all interviewed. Safety and parking were frequent replies in the intercept survey but received very little response among those interviewed by telephone. “Nothing in particular” received a high number of votes in the telephone survey but none in the intercept survey. Downtown Alpena “Dislikes” The most disliked aspect of Downtown Alpena is parking from the intercept survey and store variety from the telephone survey. A considerable number of people from the intercept survey indicated that they dislike the traffic, vacancies, and store hours in Downtown Alpena. Parking, one-way streets, and “nothing in particular” were cited as important dislikes among those interviewed by telephone. Trip Purpose Trip Purpose Shopping Library Work There General Browsing Exercise Entertainment Dining Personal Services Business Services Banking City Office Business Walk/Hang Out Live There Other Percent of Respondents Intercept Telephone Survey* Survey** 70.1% 65.9% 3.5% 18.3% 11.9% 11.0% 9.5% 3.7% N/A 1.2% N/A 14.4% N/A 13.9% N/A 9.5% N/A 8.5% N/A 6.5% N/A 3.5% N/A 3.0% N/A 2.0% N/A 2.0% Downtown Alpena “Likes” Likes Atmosphere Store Variety Convenient Safety Parking Clean Events Other Nothing in Particular Nice, Pleasant, Quaint Atmosphere Restaurant Variety Bars/Entertainment Variety Don’t Know Park/Playground Price/Value Being Outside Percent of Respondents* Intercept Telephone Survey** Survey 37.2% 20.4% 33.7% 19.9% 30.2% 17.4% 24.4% 2.0% 15.1% 4.0% 14.0% 11.4% N/A 2.3% 4.8% 4.0% N/A 26.4% N/A 22.9% N/A N/A N/A N/A N/A N/A 8.0% 6.0% 4.0% 3.0% 3.0% 2.5% Downtown Alpena “Dislikes” Dislikes Parking Traffic Vacancies Store Hours Store Variety One-Way Streets Dislike Nothing/Nothing in Particular City Government Smell Need Youth Activities Other Crowds Price/Value Variety of Restaurants Not Convenient Location Variety of Bars/Entertainment Being Outside/Weather/Elements Don’t Know Air Pollution Percent of Respondents* Intercept Telephone Survey** Survey 17.9% 37.2% 9.0% 14.0% 3.0% 14.0% 4.0% 11.6% 22.4% 8.1% 17.9% 5.8% 22.4% 4.7% N/A 2.3% N/A 2.3% N/A 2.3% 6.0% 0.0% N/A 5.0% N/A 5.0% N/A 4.5% N/A 4.0% N/A 3.5% N/A 3.0% N/A 2.5% N/A 2.0% Alpena Downtown Strategic Market Analysis Plan 27 Market Assessment Amount Spent The amount of money spent by patrons in Downtown Alpena was asked differently in the two surveys. For the intercept survey, the median amount of $55.00 is per person across all business types. In the telephone survey respondents were asked how much money they spend (not per person) on a typical trip to Downtown Alpena for four categories of businesses. Retail, including stores and galleries, is where patrons spend the most money ($44.50). MEDIAN AMOUNT SPENT IN DOWNTOWN ALPENA Business Type Retail Restaurants Bars & Other Entertainment (Movies) Personal Services All Business Types Median Amount Spent Intercept Telephone Survey* Survey N/A $44.50 N/A $25.60 N/A $ 8.70 N/A $ 4.60 $55.00 N/A Suggested Additions to Downtown Alpena Respondents to both the intercept and telephone surveys were asked what stores, restaurants or services they would like to see added to Downtown Alpena. Various restaurants and clothing/ department stores received the highest number of votes from both survey pools. Red Lobster, Meijer, and Target were common suggestions from telephone respondents. Note, however, that the vast majority of those interviewed by telephone indicated no additions are needed. Desired Changes In view of their dislikes regarding Downtown Alpena, it is not surprising that patrons from both survey pools would like to see oneway streets changed/eliminated and parking improved in Downtown Alpena. Intercept survey patrons were allowed multiple answers whereas those surveyed by telephone were permitted only one response. Additional retail was advocated by a significant number of telephone respondents. Seeing vacancies filled was important to the intercept survey pool. About 20% of those interviewed by telephone indicated “nothing” when asked what one thing they desired changed in Downtown Alpena. Patrons from both survey pools would like to see one-way streets changed/eliminated and parking improved in Downtown Alpena. Age The median age for intercept survey patrons of Downtown Alpena is 46.1 years, younger than those surveyed by telephone, 52.1. The Population and Demographics Profile shows that the median age for all residents (includes children) in the Downtown Alpena total trade area is 42.5. 28 Household Income The median household income of those who answered the question for the intercept survey was $45,000. This compares to $38,571 for the telephone survey. The Population and Demographics Profile shows that the median household income for residents in the Downtown Alpena total trade area is $37,013. Alpena Market Analysis & Downtown Strategic Plan Market Assessment Downtown Alpena Strategy The Strategic Edge has analyzed the tenant mix in light of the competitive framework, other Michigan downtowns, the consumer research (intercept and telephone surveys) results, fieldwork, interviews with key stakeholders, the visioning workshops, the trade area and its population, demographic, “lifestyles”, and expenditure potential characteristics. These analyses have resulted in an understanding of the Alpena DDA District’s strengths and weakness, and opportunities for improvement. The Strategic Edge has developed a strategy to strengthen and improve the Alpena DDA District. The strategy is built around five objectives. • Increase customer traffic on the Alpena DDA District. • Retain customer traffic in the Alpena DDA District outside of the “9 to 5, Monday – Friday” business hours. • Complement existing retailers. • Reduce vacancies. • Encourage synergy between the Alpena DDA District and the adjacent corridors – West Chisholm and North Second Avenue. Strengths, Weaknesses, Opportunities, And Threats The Strategic Edge has taken a strategic planning or traditional competitive business analysis approach, in identifying Downtown Alpena’s “Strengths, Weaknesses, Opportunities, and Threats” (often abbreviated SWOT). DESIRED CHANGES IN DOWNTOWN ALPENA Changes One-Way Streets Better parking Fill Vacancies Traffic Enforcement More People Cheaper Prices Other Nothing Bring in More Retail Don’t Know Longer Store Hours More Upscale Stores Bring in More Entertainment Air Pollution Change It Back to What It Was Clean Up the Waterfront Improve the Architecture Percent of Respondents Intercept Telephone Survey* Survey** 20.9% 15.1% 11.6% 3.5% 2.3% 1.2% 0.0% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 15.9% 13.4% N/A 6.0% N/A 1.5% 6.0% 19.9% 16.9% 5.0% 3.5% 3.0% 2.5% 2.0% 2.0% 1.5% 1.0% *Sorted on the Intercept Survey. Percentages are less than 100% due to limited responses. **Only one answered allowed. Strengths • Some strong “anchor” tenants, i.e. Bolenz Jewelry, Library, Save-A-Lot, Masters & LaLonde Shoes, etc., as indicated by the stores/businesses patronized on both the intercept and telephone surveys. • Most of the competition is located within greater Alpena rather than dispersed throughout the trade area. • Majority of trade area population is near Downtown Alpena. • The quality of restaurants was perceived to be a strength of Downtown Alpena. 29 Alpena Market Analysis & Downtown Strategic Plan Market Assessment Weaknesses • Somewhat disjointed Downtown from a retail shopping perspective, i.e. Harborside Shopping Center with its own parking lot versus the rest of the retail concentrations on or near Chisholm Street and North Second Avenue. • Big box retailers have chosen to locate at M-32 west and Bagley Street which has led to a fragmentation of the market. • Daytime worker concentrations are scattered rather than clustered in the heart of the Alpena DDA District. City Hall, Library and Federal Building are on the east edge of the Alpena DDA District, while the County buildings are on the West Chisholm Street Corridor outside of the DDA District. • Only 4.5% of the respondents to the telephone survey of trade area residents consider Downtown Alpena to be their core or primary shopping area. • Vacant buildings are scattered throughout the DDA District. Opportunities • Catalogue shopping, Fashion Square Mall, Gaylord, Traverse City are all core shopping areas which indicate that current Alpena shopping venues are not meeting all shopping needs. • Limited upscale retailers to serve segment of population which desires better apparel and accesssories. • Antiques, unique merchandise, gifts, etc., in Downtown Alpena have created some destination appeal. • With the relocation of Jepetto’s, there is an opportunity for more quality restaurants in Downtown Alpena. • In the primary trade area, nearly 50% are employed in white collar occupations. • Trade area population is projected to continue to grow. • Waterfront is currently underutilized as a potential destination. 30 Threats • Potential for additional big boxes to locate at the M-32 West and Bagley Street vicinity. • Downtown issues such as parking, store variety, oneway streets, traffic, vacancies, and store hours are not addressed to the satisfaction of Downtown patrons and trade area residents. Alpena Market Analysis & Downtown Strategic Plan Market Assessment Recommended Tenant Types Apparel A significant opportunity in the Alpena DDA District appears to be for specialty stores carrying women’s, children’s and men’s apparel. The opportunities are in the moderate/better price points. These types of retailers should complement the offerings of the apparel stores now in the DDA District. Importantly, the merchandise lines carried need to be differentiated from those found in stores such as JC Penney, Wal-Mart Supercenter, etc. The intent is to attract more shoppers from the secondary trade area communities and communities from beyond the trade area. The West Chisholm Corridor is also underrepresented in this category. Books The Strategic Edge believes there is an opportunity for a bookstore with a coffee shop/café in Downtown Alpena which would complement Olivet and differentiate itself from Walden Books at Alpena Mall. The model for this category is Horizon Books headquartered in Traverse City. Horizon Books is an independent bookstore with downtown locations in Traverse City, Cadillac and Petoskey, open seven days a week, and typically has a coffee shop and/or a café. A bookstore with a coffee shop/cafe in Downtown would complement other uses and differentiate itself from Waldenbooks. Gifts/Unique Merchandise/Arts Downtown Alpena has a number of stores in this category, particularly along Second Avenue. In our opinion, there are opportunities for additional stores. Waterfront downtowns typically have a significant number of these stores which cater to seasonal residents and tourists as well as local residents. Turnover among these stores is to be expected, perhaps 10% or more annually depending on the economy. Restaurants/Food and Liquor Services Fine dining, quality sit-down restaurants represent an underserved retail niche in Downtown Alpena. The relocation of Jepettos is also a factor in this situation. Additional establishments would complement those already providing a fine dining experience and also would compliment entertainment venues in Downtown Alpena. The intent is to make Downtown Alpena a destination for dining. Not only can these restaurant offerings keep people downtown after “normal” business hours, they can attract people from the secondary trade area and from beyond the trade area. Consideration should also be given to soliciting a brew pub for Downtown Alpena. This could attract a younger demographic than would the fine dining establishments. The West Chisholm Corridor has the fast food/casual dining needs well covered with restaurants such as McDonalds, Wendy’s and Big Boy. Another food service opportunity is the coffee shop/bagels/bakery segment. The focus should be on finding local or regional equivalents of national chains such as Starbucks, Coffee Beanery, Einstein’s and Panera Bread. Fine dining, quality sit-down restaurants represent an underserved retail niche in Downtown Alpena. Although the Alpena DDA District itself is below average in terms of representation in the Other Retail category, the West Chisholm Street Corridor more than adequately compensates for this deficiency. Alpena Market Analysis & Downtown Strategic Plan 31 Market Assessment Positioning And Clustering Stratgey The primary opportunity for the Alpena DDA District is to position itself to capture an increased share of secondary trade area residents’ spending (Ossineke, Hillman) and the spending potential of communities outside the trade area (Rogers City, Harrisville). In terms of retailing, this means offering these consumers merchandise in an environment or providing them with an experience they can not find locally or at Alpena Mall or at Wal-Mart Supercenter. Tying in theaters and dining will also provide an experience unique to Downtown Alpena. The marketing appeal should be directed at consumers of moderate/better merchandise. Occupationally, this could mean business owners, professionals, entrepreneurs and dualincome households. Lifestyle-wise this means “Urban Professional Couples,” “Older, Settled Married Couples,” and “Wealthiest Seniors.” Downtown Alpena should also continue to position itself to capitalize on periodic visitors to the market. These could be antique collectors, consumers looking for unique merchandise and gifts, tourists, and seasonal residents. Diverse attractions such as the National Marine Sanctuary, the Antique Mall and unique shops, and live theatre tempt these visitors to linger in Downtown Alpena. Improving the retail selection, the experience, fewer vacancies, competitive hours, and providing more excitement should encourage primary trade area residents to visit Downtown Alpena more often and stay longer. Obviously, improving the retail selection, the experience, fewer vacancies, competitive hours, and providing more excitement should also encourage primary trade area residents to visit Downtown Alpena more often and stay longer. Clustering is also important for Downtown Alpena as it encourages cross-shopping and creates destinations within the Downtown. A prime example is the Old Town area which has its own restaurants, shopping and entertainment identity and is also attractive to visitors. Although admittedly difficult, the northward inching of Old Town into the vacant buildings of the North Second Avenue Corridor could be a long-term goal. Another cluster which has vitality is that of antiques, gift, unique merchandise, artisans and crafts on North Second Avenue north of Chisholm. Cross-shopping already takes place among these establishments, and this cluster serves as a destination for consumers residing outside the trade area. A shopping goods cluster needs to be further strengthened by the addition of new complementary retailers. This “L” shaped cluster in the heart of Downtown is concentrated along Chisholm from Third Street east to Second Avenue north to the river. As this cluster becomes more vibrant, it can also extend its boundaries. 32 The West Chisholm Street Corridor should provide a smooth transition into the core downtown area and its shopping goods orientation. Its current focus as a restaurant/bar and other retail cluster is appropriate. The government facilities along West Chisholm serve to anchor the corridor. The challenge will be to maintain its vitality in the face of competition from new retail nodes such as M-32 West and Bagley Street. Alpena Market Analysis & Downtown Strategic Plan Market Assessment A potential long-term cluster could be near the waterfront. Currently underutilized as a focal point, the waterfront is an asset in need of revitalization and offers opportunities for restaurants, entertainment, and shopping, all related to the water. Other Considerations Among downtown patrons, the number one dislike of Downtown Alpena was the parking situation. Parking in Downtown Alpena was also a major dislike among trade area residents. Although there are a number of free parking areas/lots in Downtown Alpena (eastside of Third Avenue from Sable to Park Place, along the Thunder Bay River and Water Street from River Street to First Avenue, and west of Harbor Drive from Chisholm Street to Water Street), they are not satisfying the expectaions of downtown patrons or trade area residents. The issue of parking was also raised in the Stakeholder Interviews and the Visioning Sessions. In view of the perceptions of downtown patrons, trade area residents, key stakeholders and visioning session participants a focused parking study by a parking consultant may be needed to surface acceptable solutions to this issue. Among downtown patrons, the number one dislike of Downtown Alpena was the parking situation. 33 Alpena Market Analysis & Downtown Strategic Plan Public Involvement Developing a Vision to Define the Future Neighborhood Visioning Sessions Visioning sessions, facilitated by Beckett & Raeder, Inc. were sponsored by Alpena’s Downtown Development Authority. Two sessions, one evening session, (October 28) and one morning session (October 29) were held in order to attract as many business owners and members of the public as possible. Each session followed a similar format, incorporating a series of small-group discussions and exercises to identify issues and elicit ideas. Through a voting process, the sessions also guided participants to prioritize these issues and ideas. Group leaders were identified by the DDA, and participants were divided into small groups with one group leader. Each small group chose a scribe to list all comments. Participants “voted” on their priorities by placing colored dots next to the most important ideas that came out of particular discussions. Finally, a member from each group presented the group’s findings to the entire audience. Many commonalities arose not only among the different tables, but also between both sessions. Presented here is a summary, organized around the small-group exercises, of the most often cited ideas and issues from all of the visioning sessions combined. Also, because each session fostered ideas unique to its participants, a list of comments from each session follows the summary. Exercise 1: Understanding the Future Residents said they feel proud of the restoration of older buildings in the downtown and Old Town. Specific businesses, such as the Country Cupboard and In Other Woods were identified as places people feel proud of as well. Landscape elements such as flowers, street trees and banners were also identified as positive elements in the downtown. Many tables identified the water resources including the riverfront and lakefront in proximity to downtown as features they are proud of. At the same time, however, participants pointed out the current industrial and utility uses along the waterfronts as things they are sorry to see. They identified specifically, the water treatment plant, Alpena Oil, and the odors from the Alpena LP plant as negatives. They also pointed out the that the riverfront is currently underutilized, and saw this as a missed opportunity in the downtown. Many also identified the lack of retail businesses in the downtown as well as the presence of vacant buildings as things they are sorry to see. One group also pointed out the lack of connection between the Harborside Mall and Marina with the downtown as something that needs to be remedied. The “Visioning Process” Exercise 1: Understanding the Present While in small groups, participants were asked to brainstorm the things they feel most proud and most sorry about Alpena’s Downtown. Afterward, each person was asked to vote on the two most important positive issues and the two most important negative issues that were identified in their group. Exercise 2: Events, Developments and Trends Participants were asked to think about events, development and trends which they are aware of, that infleunce the downtown. This part of the workshop helped focus the group on specific topics and gave the session grounding in reality. Comments are focused around broad topics that each groups was asked to discuss. Exercise 3: The Preferred Future Participants were invited to take a trip via hot air balloon over Springfield Township in the year 2020. Each small group was asked to describe the images they see that please them the most. Once listed, each member was asked to vote for his or her top three preferred images. Exercise 4: Realizing the Image Each group brainstormed strategies to move toward their “preferred futures”. The discussion yielded ideas for funding some of the changes, including finding money from federal, state and local sources, as well as from the private sector and community fundraisers. 34 Participants felt at the same time proud about Alpena’s waterfront, and sorry to see & smell industry and utility uses in this prime location. Alpena Market Analysis & Downtown Strategic Plan Public Involvement Exercise 2: Events, Developments and Trends Land Use and Economic Development Discussion relative to land use and economic development yielded the following main ideas: more residential uses in the downtown, zone accordingly, vacancies exist and present an image problem; and current uses along the waterfront do not make the best use of that valuable land. Most participants would like to see residential uses in the downtown. Specifically, many envisioned condominiums along the riverfront, and second story apartments over retail uses downtown. They would like to see city zoning allow for such uses. Participants noted the benefits of a living downtown, namely that it is a safe, friendly place in close proximity to shops. However, many recognized the need and current lack of services that would cater to residents, such as a grocery store, dry cleaners and pharmacy. Designated parking, they said, is another issue that would become necessary to entice people to live downtown. Following-up from exercise one when many noted vacant buildings as something they are sorry to see in the downtown, participants got more specific during this exercise. One table noted that vacant buildings remain vacant for a long time. Other groups identified specific locations that are vacant that could be redeveloped, such as the Armory and the Alpena Oil Site. Redeveloping these vacant sites as well as relocating unwanted uses would create a better Waterfront according to most participants. Most are in favor of some condominium development along the waterfront. Many envisioned a boardwalk along the Thunder Bay River connecting businesses and cafes. Better linkages, both visual and physical, are needed between the downtown and the lake front, according to many. Business Mix & Business Recruitment Most agree that Alpena’s downtown needs a better business mix. They would like to see a more vibrant downtown with more nightlife. Many noted that business hours are inconsistent downtown which deters shoppers from staying into the evening. They also see that the downtown is over saturated with service businesses such as lawyers, barber shops, etc., and want to see more retail and entertainment. Clothing stores, candy shops, a bakery, deli, and bookstores are among the types of new businesses participants would like to see downtown. 35 Residents vote on their Preferred Future options and summarize their table’s findings at the conclusion of the Vision Session. Participants felt that the DDA needs to be more aggressive about business recruitment, though they recognize that it is difficult to do in this economic climate. Some suggested to sponsor start-up businesses and encourage small businesses by providing lowinterest loans. Most would rather see independent businesses because they feel that small business equals better service for customers. They would like to see a limited amount of national chains. Alpena Market Analysis & Downtown Strategic Plan Public Involvement Appearance and Design Although participants noted the character of some of the historic buildings downtown and the positive image of Old Town, many said that the overall impression of downtown is “stale” and has a negative image. Buildings in disrepair or in need of façade improvements are a concern. Some suggested financial incentives for façade improvements. Participants identified the lack of design standards in place means that development doesn’t look consistent. Some would like to see historic district designation in the downtown. Many noted the efforts at improved landscaping and would like to see more landscaping as well as street art. Image and Promotions Many thought the National Marine Sanctuary, one of only 13 of its kind in the world, could provide an important tie-in for downtown. The former Armory Building, located in the DDA District, was identified as an ideal location for a visitor center. Participants recognized the need for the downtown to cater to such visitors and also to visitors arriving from the Harbor. One group pointed out that the first image seen by visitors entering from the Harbor is the back of the Harborside Mall. This, they said, definitely needs to change. Many pointed out that Alpena already has many successful events, but that the community needs to better promote these and cater to participants coming to these events by having a better nightlife atmosphere in the downtown. Transportation & Infrastructure Better directional signage is a “must”, especially directing people to public parking, according to participants. “Visitors get confused with all the one way streets”. This, along with many other comments, illustrated the view that the one-way street system represents a significant issue downtown. Deliveries to businesses in the downtown were noted as a problem. Participants felt that downtown was convenient to pedestrians and bikes, but that there was “nothing to offer” them in downtown. Some suggested expanding the bike path to residential areas and providing better pedestrian connections between Old Town, Downtown, and the Harbor. Other pedestrian services and amenities mentioned include public restrooms downtown, more sidewalk vendors in summer and better snow removal in winter. Small groups discussed and recorded issues and ideas; voting on the most important ones; and presented their outcomes to the entire group. Lastly, participants thought that public transit was adequate within the city. However, some suggested a trolley to providing public transportation during downtown events and festivals. Alpena Market Analysis & Downtown Strategic Plan 36 Public Involvement Exercise 3: The Preferred Future Participants spent 15 minutes envisioning the future of downtown Alpena as they would like to see it ten years from now. Although the descriptions of these scenarios varied, many have common themes. The following list show the scenarios that received the highest votes: • • • • • • • • • • • New development along the riverfront with a boardwalk connecting places along the river. Harborside Mall replaced by a major hotel and destination spot. Active nightlife downtown Odors from industry eliminated Industry replaced with condos, walkways, parks, office and retail uses New clean industry Alpena Oil relocated with a new hotel in its place, with boat slips Marine Sanctuary and visitor center in Armory Building Water treatment plant relocated Wise land use planning and enforcement New eateries /restaurants and boats up and down the river Exercise 4: Realizing the Image Each group brainstormed strategies to move toward their “preferred futures”. The discussion yielded interesting strategies for further review and included: • • • • • • • • • Identify successful waterfront communities and visit those for ideas to use in Alpena. Encourage small business development in the downtown with a business incubator . Launch a cohesive marketing effort directed at local and non-local developers. Seek DNR grants to develop boardwalk along river. Identify key components of what is a successful nightlife; and encourage later store hours, more entertainment and restaurants. Encourage clean industry by getting broadband to bring in high-tech. To encourage downtown living, offer parking, develop condos and zone for loft use over commercial. Conduct feasibility study for hotel and conference center; offer tax and employee incentives. Mitigate Alpena Oil Site by relocating salt access, removing structures not in use, relocating business offices; seeking brownfield designation for environmental clean up; work with corporation to put land up for sale; offer tax incentive for new development. 37 Participants envisioned a boardwalk and new restaurants along the river; they envisioned new clean industry or condos replacing heavy industry along the waterfront. Alpena Market Analysis & Downtown Strategic Plan Public Involvement The Preferred Future for Downtown Alpena An overall review of the comments compiled from the visioning sessions can be grouped into four Preferred Future Concepts which can be carried forward through the planning process. These concepts are as follows: f f f f Wise Use of the Waterfront A Place to Live, Work & Play Consistency and Connectivity Downtown as a Destination The following information summarizes the Preferred Future expressed at each of the Community Vision workshops. October 28, 2002 Session • “Harborside Mall replaced by major hotel/entertainment – destination spot” • “Active night life” • “Alpena Oil relocated with new hotel with boat slips and removal of Armory” • “Four condos several stories high with residential on upper sections and retail/business lower” • “Shops and buildings have architectural continuity” • “New eateries/restaurants/boats up and down river” • “Dining with boat slips” • “Armory renovated and utilized” • “Wise land use planning and enforcement” • “Fletcher Paper gone – Condos – walkways, park, office and retail in its place” • “Marine Sanctuary in Armory” • “Harborside Mall gone – Motel/Hotel/Convention Center” • “Harborside Mall – New resort development with new civic convention center” • “Water Treatment Plant relocated” • “No more waste water plant, LP and Alpena Oil” Preferred Future Concepts: WU LWP CC DD Wise Use of Waterfront A Place to Live, Work & Play Consistency & Connectivity Downtown as a Destination WU LWP CC DD 38 October 29, 2002 Session • “No water treatment plant” • “Hotel conference area” • “Downtown residences - lofts” • “Riverfront build-up – storefronts, boardwalk, office space on 2nd floor, eateries, downtown pharmacy/soda fountain” • “Boats and dockage on river” • “Hotel/commercial area on site of waste treatment and Alpena Oil” • “Clean industry – with technological need fed by current resources – ACC” • “Nightlife – entertainment” • “Sanctuary, visitors center on river downtown” • “Related Condos/hotels on riverfront” • “Odors eliminated” • “New buildings on riverfront” Alpena Market Analysis & Downtown Strategic Plan Downtown Framework Plan The framework plan for downtown Alpena incorporates six fundamental components for revitalization. Each component is not necessarily dependent on the other for completion but done in a collaborative fashion they will strengthen and support the overall success of the broader program. These components include: 1. Capitalize on the Thunder Bay River 2. Return Streets to two way traffic with on street parking 3. Redevelop vacant and under performing properties 4. Identify and consolidate parking 5. Provide wayfinding, and 6. Create a 24 / 7 downtown. Capitalize on the Thunder Bay River Downtown Alpena is one of a few Michigan communities whose downtown has direct access to a Great Lake via a navigable river. Historically, like many older communities, the river was used for industrial purposes and water related businesses. Commercial districts, were developed off the river, sometimes a city block or two away. As industries became functionally and economically obsolescent they closed plants leaving behind vacant buildings and land many times environmentally distressed. Alpena has experienced this trend and today a good portion of the Thunder Bay River is available for redevelopment. In the past thirty years urban waterfronts have been revitalized to include a variety of uses such as marinas, residences, entertainment venues, restaurants, and shopping. Alpena can enjoy this resurgence by capitalizing the opportunities associated with redevelopment along the Thunder Bay River. Recapture Downtown Streets If downtown Alpena is going to survive in the long run then traffic engineering must take a back seat to downtown revitalization. One-way streets and the absence of on-street parking is a recipe for economic decline. In the 1950’s and 1960’s many communities with state routes succumbed to the state and allowed their downtown street network to become part of the state trunkline system. As a result, many main streets in Michigan became thoroughfares for thru traffic; on-street parking was removed; and eventually business declined. To compensate for the change in status the state provided the community with additional funds for street maintenance. To further aggravate the situation, the field of traffic engineering started to impress upon communities the need to accommodate the “peak” hour traffic resulting in wider streets, one-way streets, and removal of on-street parking. Essentially communities sacrificed their streets and the vitality of their downtown to accommodate a one-hour morning and one-hour afternoon rush hour. Alpena needs to re-establish two-way streets with on-street parking. On-street parking regardless of the number of spaces is the gold standard for retailing. Two-way streets, in addition to making downtown easier to navigate, increases the exposure of the retailer to customers resulting in more sales and revenues. A good protion of the Thunder Bay River is ripe for development. 39 Two-way streets, in addition to making downtown easier to nabigate, increases the exposure of the retailer to customers resulting in more sales and revenues. Alpena Market Analysis & Downtown Strategic Plan Redevelop Vacant and Underutilized Properties They are referred to as brownfields and greyfields but to the savvy developer they translate to opportunity. Downtown Alpena has several properties within this category including the former Fletcher Paper Factory along the east side of the Thunder Bay River, and Harborside Mall. The redevelopment of these properties can definitely enhance the long term viability of the downtown. The former Fletcher property, if redeveloped as a residential mixed-use project with river related activities could be a magnet project for the downtown. Because of Alpena’s status as a “Core” community the use of state sponsored programs should be pursued. The Harborside Mall should be evaluated for redevelopment as a waterfront residential or lodging project. Additionally, there are several vacant lots within the downtown area which should be considered for in-fill development. Depending on their location several could be utilized as commercial buildings, professional offices, or in-fill residential townhomes Downtown Framework Plan Identify and Consolidate Parking As noted during the vision sessions and market survey the perception of a lack of parking or the inability to find parking were reoccurring messages. It appears that in some locations of the downtown, parking is adequate but is difficult to locate or identify. Rather than pursue an expensive program of adding more parking lots the consistent identification of existing lots should be considered. In some locations where public and private parking lots are adjoining, consolidation of lots into a larger parking area should be evaluated. Many times these “collective” or “consolidated” lots render more parking spaces because of the economies of scale associated with common drives and maneuvering lanes. Provide Wayfinding A well-designed sign program provides information and direction in a consistent format to enable visitors to move around without confusion. Consistent welcome, directional, identification, information and regulation signs should be a part of your wayfinding program. A downtown with attractive, consistent signs demonstrates a sense of pride in the community and creates a positive, unified image. The signs for Downtown Alpena should be attractive and reflect the character of the area’s architecture and history. Place signs in a close relationship to the destination or decision-point they are intended to serve. Signs must also be located within the view’s acceptable reading area, or cone of vision. All signs should be integrated with landscaping and architecture whenever possible and the sign color should be readable during all the seasons. Developing a comprehensive wayfinding system with reduce the stress of customers and especially visitors orienting themselves through an unfamiliar location and will leave a favorable impression of their overall experience. Create a 24-7 Downtown Downtowns need people. There is no better way to have people downtown than provide places for them to live. Upper story residential units and residential mixed-use projects should be encouraged and permitted in the downtown. Further, the composition of residential units should allow for a diversity of age groups and income levels. Having a resident population in the downtown begins to enhance the 24-7 downtown environment. Downtown Alpena has many historic buildings which would make great upper story apartments and lofts, and several vacant properties which could accommodate townhomes and condos. 40 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies The Alpena Downtown Development Authority Board has an organizational structure set up with some active committees. In order to execute the recommendations in this plan, board members will need to take on a more active role in Organization, Design, Economic Development, and Promotions/Marketing activities. Below are some suggestions for committee/board members to consider in each of the areas of downtown revitalization: Organizational Strategies By-Law Review The DDA By-Laws should be reviewed annually for sections that may be outdated so that necessary amendments can be recommended and approved by the DDA. Communication Communication between board members, the business community, City Council, and the residents of Alpena is critical to the success of the Downtown Development Authority future projects. An overall public relations program to raise the level of awareness of DDA activities and accomplishments should be in place. This can be accomplished by: • DDA Newsletters • Press Releases • Weekly Newspaper Column • Community Radio Announcements Communication between board members, the business community, City Council, and the residents of Alpena is critical to the success of the Downtown Development District. Any of these methods can be used when announcing a project, accomplishment, or election of new board members or officers. “The primary role of public relations for a downtown management program is to develop a positive, accurate picture of the organization and its mission. This role should be considered separately from that of communicating information about the downtown itself, which is a promotion function. Public relations is a management function.” (Main Street) Memberships In order to stay up-to-date with current trends, issues and problems facing downtowns, the DDA should consider or continue memberships in the Michigan Downtown Finance Association, National Main Street Center, Michigan Retailers Association, and the Michigan Economic Developers Association. These organizations can provide vital information and education regarding economic development, grant and funding availability, and commercial district revitalization. 41 Annual Strategic Planning Session The DDA Board should schedule an Annual Strategic Planning Session to review the Master Plan and update if necessary. Budget The DDA Budget and funding sources fall under this category. The DDA Executive Director should keep abreast of grant and funding opportunities locally, regionally and statewide, as well as federal grants available. Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies TIF AMENDMENTS The DDA should consider updating the TIF and Development Plan to reflect the results of this plan and future developments. PARTNERSHIPS Maintain partnerships with the Downtown Alpena Business Association, Alpena Conference and Visitors Bureau, Target Alpena and the Alpena Chamber of Commerce. These organizations can provide valuable resources and volunteers, and together Alpena will be able to realize its goals much sooner. Design and Physical Improvement Strategies In order to increase the physical appeal to business owners, investors and potential customers, Design and Physical Improvement Strategies must be a vital part of your revitalization program. The Alpena DDA Design Committee has been very active in many aspects of the district’s physical improvements including; landscaping, Christmas decorations, lighting and other physcial improvements within the distrct. The Committee also administers the Vendor Ordinance throughout the district. In addition to these activities, the Committee may also consider the following: Facade/Sign Grant Program Incentive programs should be considered for business and building owners to improve and maintain the district’s building facades and signs. Grant or loan programs can be developed to accomplish this task. Low Interest Loan Pool Establish with local lending institutions the creation of a low-interest loan pool which can be used for the improvements to exterior facades and conversion of upper story spaces to residential units. Local lending institutions should view their participation in the program as part of their respective Community Reinvestment Act (CRA) activities. Historic Building improvements to facades must be in compliance with the Secretary of the Interior Standards for Rehabilitation of Historic Buildings. A Facade Study would show existing and proposed conditions and outline guidelines to achieve the goals of the improvements. 42 Design/Facade Study Another consideration is to complete a design study for one of the main blocks of downtown. This study would show existing and proposed conditions and outline guidelines to achieve the goals of the improvements. The study could be used for all future developments as a guide for appropriate facade improvements. Design Guidelines Design Guidelines, whether mandatory or voluntary, will help to guide the appropriate design of facade, sign, and other physical improvements in the downtown district. At the very least, review the National Trust for Historic Preservation publication on appropriate improvements to historic buildings. A pro-active approach to facade improvement needs to be established and with the right tools in hand ie., incentive programs and design guidelines, you should be able to start realizing your goals of facade improvements in the district. Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies Wayfinding System One of the recommendations noted in this plan is to develop a ‘Wayfinding System’ in the Downtown district. The Design Committee should oversee the development of this project and make recommendations to the DDA Board. Streetscape and Parking Lot Improvements Typically, streetscape and parking lot improvements should be reviewd by the Design Committee for recommendation to the DDA Board. An ad-hoc committee could also be set in motion for these types of projects. Economic Development Strategies The goal of an Economic Development strategy is to strengthen the existing economic assets of the business district while diversifying the economic base. Activities include analysis of current markets, retaining and expanding existing businesses, recruiting new businesses to create a balanced mix, converting vacant and underutilized spaces to productive properties, and creating attractive public/private financing mechanisms to encourage development. One of the recommendations in this plan is to develop a ‘wayfinding’ system with a consistently designed family of signs like shown above. Market Analysis The market analysis conducted and included in this master plan process is an essential tool in making decisions about business development, real estate development and promotional strategies. It must be used actively and understood and used by all members of the DDA Board. This analysis will give the board a sense of what downtown’s market opportunities are and give some direction on what the downtown should become. The most apparent uses for a market analysis in an economic development strategy is to: assist in creating an overall revitalization strategy; assist existing businesses considering repositioning by changing or expanding product lines; evaluating whether or not to proceed with proposed development projects; utilizing data for business recruitment packages; fulfilling lender requirements for financing; and helping to influence public policies including land use, zoning, and public improvements. 43 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies Business Retention Business retention starts with thoroughly knowing each and every business so that you can assess the needs of the district and in turn be pro-active to meeting those needs. Business retention can be as simple as maintaining a safe, clean and well-maintained environment or can become a full-blown program of financial assistance, workshops and seminars, and marketing/promotion efforts provided by the DDA Board. Other business retention activities include: • Distribute and explain market analysis information at a meeting held by the DDA. • Provide assistance programs to renovate buildings/signs. • Encourage joint and cross advertising programs to ease costs to business owners and to portray a united image. • Create a master direct mail or e-mail list for special promotions of the district. • Hold ‘Town Meetings’ periodically to allow business owners to be heard regarding issues affecting the downtown. • Consider creating programs that interact with the community college and high school for job placement downtown, window display assistance, etc. • Continue calendar of major and minor festivals and promotions to raise awareness for your businesses. • Consider an overall Marketing Program to promote the district as a whole. Once the business retention program is solidly underway, a comprehensive business recruitment strategy should be put into action. Business Recruitment Business recruitment strategies are essential to the success of a comprehensive revitalization plan. One of the most effective recruitment tools a downtown district can have is an effective program to assist existing businesses in remaining downtown or expanding their businesses within the downtown. Through this process, you will strengthen your businesses and they, in turn will become your greatest recruitment tool. Once your business retention program is solidly underway, you should prepare for a comprehensive business recruitment strategy. To develop an overall Business Recruitment Strategy, the DDA should: • Maintain a database of available lots, buildings and rental spaces. • Develop a list of desired businesses to be recruited utilizing the information derived from the Market Analysis Report. • Develop a business cluster analysis. • Match desired businesses with available locations. • Develop a Business Recruitment Packet including: market analysis and demographic information, trade area statistics, geographical features ( access to highway, parking lots, proximity to popular destinations), commercial district characteristics (anchors, number of employees, organizations, calendar of events, financial assistance, revitalization strategy, etc.) • Keep realtors informed and supply them with the above information. 44 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies The Business Recruitment packet should be well designed and of very high quality. Information within the packet should be personalized for each prospect. The information should be maintained and updated on a regular basis. The DDA should serve as the central resource for prospective businesses in the DDA District. Upper-Story Housing Development Opportunity exists for upper-story housing development in Downtown Alpena. In order to encourage this type of development, financial assistance and incentive programs need to be created. In addition, local ordinances may have to be amended to allow for these uses within the context of a commercial district. Opportunity exists for upper-story housing development in Downtown Alpena. Redevelopment Projects Conversion of the former Fletcher property, and the Harborside Mall property to other uses should be pursued by the DDA. Typically this will involve the DDA becoming a stakeholder in the project as a potential “financier” of infrastructure and site improvements. The DDA should use this leverage to procure a higher level of quality in the project. In many instances a community in the midst of transition will accept a lower quality of project in order to get something going. However, Alpena’s downtown location on the Thunder Bay River is a unique resource that many communities would be envious of. As a result, the DDA should provide financial assistance where possible and in turn require higher quality and public access to the waterfront. Marketing & Promotion Strategies Raising the level of awareness of the downtown district is key to the success of the businesses and the district as a whole. Creating an overall marketing and promotions program directed at your target markets will help increase awareness and bring new customers to the region. Developing a Marketing & Promotion Program Hiring a Marketing Director that can focus solely on marketing the community, creating an image, establishing relationships with business owners and media, creating a tourism related program, and creating an annual advertising program would be ideal. Budget constraints may prevent the Alpena DDA from doing this immediately. In the future, if and when funding is more available, the Alpena DDA may want to consider hiring a part-time Marketing staff person or work with the City to hire a joint full-time City/ Downtown Marketing staff person. In the meantime, many marketing programs can be put in place at little or no cost to the DDA with the help of active volunteers. Recommendations include: • Continue strengthening existing festivals, events and promotions. Complete an 18-month Calendar of Downtown Events so that it can be readily available for business prospects, recruitment packages, customers, and visitors. This will also be helpful in future planning of events. 45 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies • Work with the local newspaper to submit a weekly downtown news column. Include news about what’s new in downtown businesses, promotions, events, DDA updates. • Submit downtown events and happenings to local and regional radio stations. Most have free community spotlights Some have programs that give you an opportunity to be a guest weekly, monthly or quarterly. • Advertise on local cable programs. May offer short ads on the selected channels for very little cost. Some cable programs will allow you to even have your own show highlighting businesses downtown. • Consider cooperative district-wide advertising with local businesses on all types of media to advertise as a district and to keep costs down for everyone. • Consider updating the Downtown Alpena website. Make sure it is linked to all other local and state links including the Alpena CVB’s website. Tourism Alpena’s Tourism Industry should begin to grow more rapidly with the designation of the National Marine Sanctuary. Downtown Alpena should be proactive in meeting the needs of future tourism by working with the community partnerships. The Downtown group can provide useful infomation to businesses that serve tourists that could include suggestions for tourism-oriented businesses. Improved business practices and customer service should strengthen downtown businesses and prepare them to meet these new opportunities. Educating your local community about the opportunities that exist in Alpena should be the first step towards developing an overall tourism plan that can be part of your overall marketing plan. Downtown Alpena should be proactive in meeting the needs of future tourism by working with community partnerships. 46 Web Site Place on the DDA web site a summary of market demographics and profiles, trade area information, downtown wayfinding and parking lot map, and information on exisitng businesses. Where possible provide a link to existing business websites to increase market exposure and penetration. Lastly, make the market study available as a downloadable “PDF” file. Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies Local Government Strategies Amend Zoning Ordinance 1. Add principally permitted uses in CBD-1: upper floor dwellings and live-work units. 2. Add special use in CBD-1: attached ground floor dwellings. 3. Prohibit parking lot use where fronting major streets, (e.g., Chisholm, Second, Third, etc.). 4. Establish minimum lot coverage of 70% for CBD-1. 5. Establish maximum front yard setbacks in CBD-1 of zero feet on major streets and ten feet elsewhere, including in B-1 district instead of current minimum setback. 6. Establish maximum rear yard setbacks in CBD-1: twenty feet. 7. Allow three-story building height in CBD-1, without conditions, on corners and other prominent sites. 8. Allow four-story building height where ground floor retail is combined with upper floor offices and/or dwellings. 9. Consider establishing retail frontage lines in CBD-1 on Chisholm, Second, and Third, where maximum front yard setback is zero feet; minimum building height is two stories; parking lots cannot front the ROW; retail/restaurant uses are preferred uses; storefronts require minimum area of transparent glass, such as 70% of façade. 10. Consider overlay zoning district for Chisholm Street Corridor, per City Comprehensive Plan, for improving setbacks, shared parking, landscaping, etc. 11. Establish standard for maximum off-street parking in all commercial districts. 12. Reduce off-street parking requirements for: planned shopping center under 15,000 SF (from current 8.0 to 6.5 spaces per 1000 GFA); restaurant drive-in (from current 32.0 to 15.0 spaces per 1000 GFA); retail stores (from current 5.3 to 4.0 spaces per 1000 GFA). 13. Prohibit off-street parking within front yards, especially in CBD-1, CBD-2 and OS-1. 14. Require shared and coordinated access with adjoining sites, per Comprehensive Plan (see Neighborhood Planning Area). 15. Provide incentives for shared parking between adjoining uses, in new development site plans, by significantly reducing off-street parking requirement when shared by any adjoining uses. 16. Business signs: establish greater allowances for multiple sign types (of projecting, wall, marquee and awning types) on buildings. For example, under the current ordinance [Sec. 2110 (1)(m)], for a narrow width building in midblock and fronting the ROW line, and with an existing wall sign of more than 4 square feet, neither a projecting, marquee, canopy or awning sign is allowed for this building. The current ordinance greatly restricts retail business exposure to higher speed traffic. 17. Outdoor cafes: transfer regulations from zoning (currently a special use requiring Planning Commission approval) to administrative requirements. Recommendations for zoning ordinance amendments will help to ensure that development can happen in an efficent and appropriate way. 47 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies Create “Access Management” Program 1. Amend zoning ordinance to require shared access and interior connections in new development site plans; 2. Create incentives program, in coordination with highway departments, to proactively improve existing situations through innovative designs and funding. Two-Way Streets Reconfigure local streets for two-way traffic with maximum on-street parking, to improve access to businesses and links to the waterfront, to reduce vehicular speeds, and to improve pedestrian circulation. As illustrated on the following pages Second Street can be converted to two-way streets with on-street parking without changing the curb locations on the street. Chisholm Street, currently a two way can also be modified to provide on-street parking on both sides of the street. Additional analysis will have to be done to confirm the feasibility of this recommendation. Reconfiguration of these streets would resolve community and downtown patron concerns about traffic circulation and confusion navigating through the downtown. Reconfigure local streets to twoway traffic and maximum on-street parking to improve access to businesses and links to the waterfront. 48 Alpena Market Analysis & Downtown Strategic Plan 49 Alpena Market Analysis & Downtown Strategic Plan 50 Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies Downtown Parking Plan To maximize on-street and off-street parking, a downtown parking plan should be considered. Such a study should include a database of floor space and building uses, the quantification of actual parking demand (i.e., the behavior of all those who use downtown parking facilities), and the application of downtown parking demands onto future build-out projections. Further, the study would indicate the best location for new parking lots, the conversion of underutilized parking lots to potential infill developments, and assess the effectiveness of local parking standards. National Register of Historic Places The historic portion of downtown Alpena should be considered for inclusion into the National Register of Historic Places. This designation would allow property owners renovating the exterior and interior of their buildings access to investment tax credits as long as the improvements are done in compliance with the Secretary of the Interior’s guidelines. To maximize on-street and off-street parking, a downtown parking plan should be considered. 51 Downtown Alpena is home to many beautiful, historic buildings. Alpena Market Analysis & Downtown Strategic Plan Downtown Implementation Strategies The master plan process for the Alpena Downtown Development Authority involved the business community, residents, elected local officials and consumers who patron Alpena businesses. Information, ideas, and expectations were solicited, data was collected and assessed, and consensus was reached on key issues. As the master plan evolved information was complied from: • Vision sessions with business and property owners, elected officials, and the community. • Strategic Edge performed a retail market assessment. • Land use, building, and parking information was collected. • A physical assessment of the business district was conducted, and • A DDA Board planning retreat was convened. Projects and programs outlined in the previous section are a result of this process and the following strategies for the Alpena Downtown Development Authority are recommended. 1. The DDA should concentrate its early efforts to control underutilized and underdeveloped properties within the central core of the business district. 2. The DDA needs to move into the role of “public developer” by soliciting developers, and procuring the type of businesses recommended in the retail market assessment performed by Strategic Edge. The DDA does not want to squander the retail opportunities currently present in the market. Similar developments in adjacent communities could negate the retail potentials identified. 3. The DDA should collaborate with the City Council on the reconfiguration of one-way streets to two-way streets. If necessary the DDA should reimburse the City for the revenue lost from the State as a result of classification change. 4. The DDA should be an involved stakeholder in the conversion of brownfield and greyfield properties. A potential magnet project for the downtown and the community is the conversion of the former Fletcher Paper property to a residential mixed-use project. This is an incredible opportunity. 5. Public infrastructure projects should be implemented where it has the highest potential to leverage private sector development and meet the objectives of the projects identified in the master plan. Areas to Concentrate Efforts •Modify local zoning provisions to accomodate upper story residential development •Develop a low-interest loan pool with local lending institutions which can be directed at upper story conversion projects •Conduct and implement a downtown “wayfinding” system •Consider the designation of the downtown as a National Register of Historic Places district •Reconfigure downtown oneway streets to two-way streets. •Become a stakeholder in the redevelopment of the former Fletcher Paper Company 52 Alpena Market Analysis & Downtown Strategic Plan Addendum I Vision Session Questionnaire and Results II Stakeholder Interviews and Results III Intercept Survey Forms IV Results - Summer Intercept Survey V Downtown Use Map 53 Alpena Market Analysis & Downtown Strategic Plan