Outreach Worker â CATH JOB DES
Transcription
Outreach Worker â CATH JOB DES
Outreach Worker – CATH _______________________________________________________________________________________________ JOB DESCRIPTION Title: Outreach Worker Responsible to: CATH Day Centre Manager Main Purpose of job: Responsible for delivering outreach services to vulnerable and homeless people. Location: CATH Day Centre Salary: £19,382 Duration: The post is permanent and is funded by external, time limited sources. Continuation of the post is subject to further funding being secured. Hours: 37 hours per week, excluding lunch breaks Mon – Fri. There will be no overtime paid but time off in lieu will be granted as appropriate. Annual Leave: 31 days holidays (inclusive of public holidays) Travel: This post attracts a casual user’s travel allowance PRINCIPAL RESPONSIBILITIES: Service Delivery To be responsible and accountable for the effective delivery of high quality outreach services to vulnerable adults deemed homeless or under threat of homelessness in line with CATH’s policies and procedures Resource Management To be responsible and accountable for the effective utilisation of accommodation options and accessible services, working within the services’ financial resources. Team Responsibilities To be responsible and accountable for participating in an effective Outreach Team Casework Management To be responsible and accountable for ensuring provision of advice, support, motivation, crisis intervention and future planning, appropriate to the expressed needs of service users. Organisational Responsibilities To be responsible and accountable for contributing to the running of CATH’s integrated services for vulnerable homeless people and delivery of CATH’s strategy SPECIFIC DUTIES: Service Delivery Provide an effective needs led service for service users throughout their engagement with CATH, in line with CATH’s policies and procedures Conduct regular outreach work in order to identify and make contact with those homeless or under threat of homelessness, carrying out verification where necessary Work with allocated service users to assess their needs and secure appropriate accommodation Ensure that allocated service users have access to specialist services as required, utilising both internal and external resources 150608 BC Outreach Worker Outreach Worker – CATH _______________________________________________________________________________________________ Resource Management Assist service users with finances, including benefit claims and debt issues, liaising with appropriate agencies Maintain a working knowledge of available resources for clients, especially accommodation providers, to ensure the greatest choice of appropriate referral agencies for service users Maximise the opportunities available for service users through development of partnerships with external providers Team Responsibilities Participate in staff management and support systems in line with CATH’s policies and procedures, including induction, supervision, appraisal and training audits Contribute to regular team meetings Maintain a safe and appropriate physical environment for staff and service users, in conjunction with the Health and Safety Representatives Casework Management Undertake assessments and casework with service users seeking support, ensuring an integrated approach to the support provision Participate in regular reviews of clients’ cases, where relevant, involving partner agencies and other CATH services Develop positive working relationships with service users in order to facilitate the best possible outcomes and to address issues of social isolation and exclusion Maintain accurate records of work undertaken Organisational Responsibilities Work as part of the Outreach Team to devise and contribute to new initiatives for the service and the whole of CATH Liaise and work with all internal stakeholders to deliver an effective CATH wide service Undertake other duties as your line manager should require in keeping with the responsibility of the post Person Specification Relevant recent experience, either paid or voluntary, working with homeless people or rough sleepers A knowledge of the issues affecting vulnerable homeless people An understanding of the causes of, and pathways out of, homelessness Experience of care and support systems for homeless people, including key working, care planning and joint working Experience of conducting service user assessments and interviews The ability to work with service users who may display challenging behaviour The ability to work within a team and on your own initiative An understanding of and commitment to confidentiality and professional boundaries Solid IT skills, including competence with word processing, spreadsheets, database and email and ability to learn how to use new IT applications This role may require some flexibility to the standard working day as required (9.00am – 5.00pm) Use of your own transport would be an advantage. 150608 BC Outreach Worker