CO-OP ATM Terminal Driving - CO

CO‑OP ATM Terminal Driving
Engage members and improve efficiency with
the simplest, yet most comprehensive, innovative
and reliable program available.
CO-OP ATM Terminal Driving
Maximize the value of your ATMs as essential touchpoints that
engage members and enhance relationships with your credit union.
CO-OP ATM Terminal Driving is a comprehensive and flexible set of
products offering the solutions you need to reduce costs, improve
operational efficiency and engage your members. CO‑OP’s three decades
of EFT/processing experience delivers highly rated consumer service
with a national consumer brand that provides visibility, and consistently
reinforces the nationwide access you offer. And continuing innovation
introduces technology that enhances the brand image of your credit
union—while adding new self-service capabilities that become even more
important as branch transformation progresses.
What’s In It For You
• Optimize your fleet operations using CO-OP’s expert ATM
consultation services
• Choose your own in-house or outsourced solution from the
vendors you prefer
• Extend the quality of your member experience to ATMs,
regardless of make or model
• Position your credit union at the forefront of ATM innovation
and branch transformation by leveraging CO-OP’s nonstop
efforts to stay ahead of the technology curve
• Reach your members with remotely tailored marketing
messages and cross-sell opportunities
• Offer seamless access through virtually every major
national and regional network in which you participate
• Rely on CO-OP’s project management, back-office support
and proprietary technology to make your ATM operations
efficient and more streamlined
• Reduce costs and generate revenue through acquirer
interchange, cross-selling and enhanced services such as
CO-OP Shared Branching
What’s In It
Terminal Driving and Processing
• Multi-vendor hardware and software support and management
• Financial and non-financial transactions for EFT and Shared Branch, including the
Charitable Contribution option
• Single point access for reporting, settlement and adjustments
• Dual-node processing
The CO-OP ATM Terminal Driving program offers the following flexible set of products:
ATM Innovations
Be There Be More
• ATM Visual Control enables you to
ATM Self-Service puts even greater
capabilities in the hands of your members.
remotely manage your fleet’s marketing
and operational functions. AVC has four
distinct modules:
SM
• NextGen ATM by CO-OP enables your
fleet to perform secure, cardless shared
branching transactions.
-- Content Manager allows for the
scheduling, delivery and display of
graphic marketing campaigns at the ATM
via screens and deliver text on receipts.
• Diebold In-Lobby Teller maximizes the
ATM platform by providing a high-touch
experience.
-- Electronic Journal Manager gives
your staff the ability to perform
high‑speed EJ uploads and quick
transaction research.
-- Remote Manager allows you to
perform off-site maintenance including
remote reboots and troubleshooting.
-- Cardholder Preferences offers a
faster and more personalized ATM
experience. (Future Availability)
• CO-OP ATM Check Imaging lets
members deposit checks right at the
ATM and provides receipts with scanned
check images.
• CO-OP Revelation is a marketing
program that allows you to perform ATM
analytics. See how non‑members, as
well as members, use your ATMs, so you
can best plan ATM sites and promotions
to maximize revenue.
®
ATM Security/Compliance
• EMV at the ATM
• PCI
• Voice Guidance
• NCR Interactive Teller Machine
provides benefits of self-service with a
personalized member experience.
ATM Managed Services
• Fleet Consultation and Servicing
offers strategic planning on budgeting,
payments, and also provides fleet
financing/leasing analysis to determine
the best choice for your present and
future needs.
• Fleet Maximization and Innovation
frees up your resources to focus on
member service.
• Managed Vendor Services consolidates
your long list of contacts to one
trusted partner.
• ATM Processing uses the most
flexible, reliable and fraud-resistant
infrastructure available exclusively to
credit unions.
-- ATM Monitoring Tools
»» Gasper Online
-- Terminal Management Tools
»» Web Data Navigator
• Transaction Research
• Online Adjustments
• Device
»» EZ Admin for Check Imaging
Be There Be More
Is It Right For You?
Credit Union Challenges
CO-OP ATM Terminal Driving Solutions
I need an experienced partner I
can trust with one of my credit
union’s most important
touchpoints.
Owned and operated by credit unions, CO-OP is the largest
CUSO, offering more than 30 years of experience in EFT
and payments processing.
I need coast-to-coast convenience
and the competitive power of a
national brand.
The CO-OP ATM Network offers 30,000 surcharge-free
locations—more than most of the largest banks—under
the industry’s only national consumer brand.
I want innovative solutions that
position my credit union as a
leader in technologies that
members value.
NextGen ATM by CO-OP,SM an industry-first solution, brings
secure, cardless ATM and shared branching transactions to
your fleet. It is unique in its ability to support both
traditional ATM transactions and shared branch transactions
on mainline ATMs. It adds a powerful dimension to standard
ATMs by allowing credit union members to perform
transactions on the ATM that, traditionally, could only be
conducted at a teller window.
I want to base my marketing
decisions on a deeper
understanding of consumer
behavior at the ATM.
®
CO-OP Revelation provides the analytical power to
understand member and non-member behavior at
your ATMs.
I want a faster, easier and more
cost-efficient way to manage
my fleet.
ATM Visual Control lets you remotely manage your fleet’s
marketing and operations functions, saving both time and
money by eliminating the need for technician visits.
Cardholder Preferences improves member experience at
the ATM with faster transaction processing time and higher
operational efficiency.
I need a comprehensive resource
to help deal with the diverse
complexities of the ATM channel.
CO-OP ATM Managed Services offers you a single
convenient source for Fleet Consultation and Servicing,
Fleet Maximization and Innovation, Managed Vendor
Services, and ATM Processing.
I want to strengthen my credit
union’s stature as a valued member
of the community.
®
CO-OP’s support of Credit Unions for Kids through the
Miracle Match program, backed by the ability to make
contributions to the charity at participating CO-OP ATMs,
strengthens credit unions’ already prominent
community stature.
To begin expanding the capabilities
of your ATM fleet today, contact
800.782.9042, option 2 or send an
email to [email protected]
CO-OP Financial Services
9692 Haven Avenue
Rancho Cucamonga, CA 91730
CO-OPfs.org
Be There. Be More.
©2015 CO-OP Financial Services
05282015CF15133