Omnibus - Community Transport Port Stephens
Transcription
Omnibus - Community Transport Port Stephens
Omnibus NEWS Latest news and information from your local Community Transport Port Stephens PORT STEPHENS LTD INSIDE ISSUE# 36 FUNDING UPDATE SENIORS WEEK EASTER CLOSURE PLANNING DAY Q&A OVERNIGHT TRIP SUGGESTIONS DAY TRIPS MARCH APRIL MAY 2015 GREAT NEWS – FUNDING UPDATE Community Transport Port Stephens has received great news. CEO, Ian Nowacki, is very happy to confirm that funding for the Home and Community Care program has been extended until 30 June 2017. The Commonwealth Government’s original plan was to hold an open tender for community transport services from 1 July 2015. The staff at CTPS are very happy to be able to continue to provide transport to our valued clients for another two years. If you would like information regarding the changes to the Commonwealth Home Support Programme, fact sheets are available at the myagedcare website www.myagedcare.gov.au SENIORS WEEK 2015 Community Transport Port Stephens, integratedliving and Port Stephens Veterans & Citizens Aged Care Ltd, are organising a joint luncheon and silent expo to celebrate Seniors Week 2015. The event will be held on St Patricks Day, 17th March 2015 at the Nelson Bay Bowling Club. This will be a wonderful opportunity to enjoy a lovely lunch and good company, as well as discovering what services are available to support you in your local area. Door-to-door transport will be provided. In the past the Seniors Week luncheons have been very popular, so book in early to save disappointment. See the flyer in our vehicles, or contact the office for details and to book your ticket. NOT REGISTERED FOR COMMUNITY TRANSPORT? RING OUR OFFICE FOR DETAILS ON 02-4984 7999 JUST A REMINDER THAT WE HAVE CREDIT CARD FACILITIES IN THE OFFICE. WE ACCEPT VISA AND MASTERCARD BUT NOT AMEX OR DINERS PHONE THE OFFICE FOR DETAILS EASTER CLOSURE Community Transport Port Stephens will be closed for Easter from 4.00pm Thursday 2nd April to 8.30am Tuesday 7th April 2015. Please remember that there are no services available on public holidays. C OM M U N I T Y T R A N S P OR T P OR T S T E P H E N S L T D Unit 1 124 George Road Salamander Bay NSW 2317 P O Box 152 Nelson Bay NSW 2315 TEL: 02-4984 7999 | EMAIL: [email protected] | WEB: www.ctps.org.au Office Hours: Booking Hours: MON-FRI 8.30am-4pm MON-FRI 8.30am-3.30pm Please remember that there are NO COMMUNITY TRANSPORT services available on PUBLIC HOLIDAYS PLANNING DAY Community Transport Port Stephens will be conducting a planning day in early May 2015. Your input is welcomed and essential in providing a service that the community requires. Information will be sent to individuals and community groups providing more details. OVERNIGHT TRIP-MARCH 2015WINERY WANDER ? ? ? Q&A ? ? ? G ot a question you would like answered about our transport services—Contact us and we will explain . . . . the W A Y W E D O B U S I N E S S : Q. “What are my RIGHTS & RESPONSIBILITIES” ? A. “CTPS is committed to upholding your rights and responsibilities as laid down in our government funding agreements” Visiting Australian Army Infantry Museum at Singleton and Hunter Valley Wineries. Look out for the flyer on our buses or phone the office. Your rights and your responsibilities are covered by legislation and under the agreements we hold with the commonwealth & state governments; namely the 3 SUGGESTIONS FOR SOCIAL TRIPS Home Care Standards and the 6 National Disability Have you got a suggestion for a day or overnight Service Standards. trip? We welcome any suggestions that will assist HOME CARE STANDARD 3: Service User Rights & our service users to actively participate in social activities. To make a suggestion you can complete Responsibilities a Quick Compliments/Suggestion Form which are Each service user (and/or their representative) is provided with information to assist them to make service choices and has the available on all our buses, phone the office on right (and responsibility) to be consulted and respected. Service 4984 7999 or send an email to [email protected] users (and/or their representatives) have access to complaints and advocacy information and processes and their privacy and confidentiality and right to independence is respected. GET ON BOARD FUTURE OUTINGS 2015 See our DAY TRIPPERS CALENDAR for DETAILS and SPECIALS!! ALL AREAS WELCOME– Trips available for Eligible Service Users + Registered Carers M AR C H TUESDAY 3 MARCH Kotara or Charlestown TUESDAY 17 March St Patricks Day Luncheon AP R I L TUESDAY 14 APRIL Raymond Terrace or Greenhills THURSDAY 30 MAY Newcastle History Trip 12 MAY Stockland Glendale & Harris Farm M AY TUESDAY THURSDAY 28 MAY Fort Scratchley NATIONAL DISABILITY SERVICE STANDARD 1: Rights Rights for people: I have the right to exercise control and choice when I use services or supports. I also have the right of dignity of risk and to be free from discrimination or harm. Outcomes for people: I can make choices about the services and supports I use and how I use them. When I use a service or support, I am respected and safe. Standards for services: The service promotes individual rights to freedom of expression, self-determination and decisionmaking and actively prevents abuse, harm, neglect and violence. If you would like a copy of Community Transport Port Stephens Service User Information Handbook which covers all aspects of the transport service we provide; including RIGHTS AND RESPONSIBILITIES OF OUR SERVICE USERS; please ring 02-4984 7999 and we will be happy to send one to you. If you require further information, please contact our office and we will be happy to organize a time to discuss any issues with you in person. If you would like a copy of our Complaints Policy please contact our office. W E ALSO W EL COM E A LL PO SI TI V E FEE DBACK !