NS Volunteer Tool FAQ(2)

NS Volunteer Tool FAQ
Q: What is the Events Nova Scotia Volunteer Tool all about? Q: How often will I receive emails from Events Nova
Scotia?
A: Having worked with groups across the province for the past
17 years, Events Nova Scotia recognized the need for a way to
keep volunteers in our community engaged between major events.
Additionally we have listened to the event organizers and realized
that recruiting and scheduling volunteers was a struggle for one
time major events. So to address these issues Events Nova Scotia
developed the Nova Scotia Volunteer Tool”. The tool is really twofold. It is a database of volunteers who want to be kept up-to-date
about volunteer activities in our province as well as a sophisticated
scheduling tool that allows Volunteer Coordinators as FREE online
scheduling software.
A: We all get too much email as it is so we at Events Nova Scotia
don’t want to add to your inbox unnecessarily. We will send out
monthly reminders about upcoming volunteer opportunities, new
events that have just been announced and sometimes useful volunteer
information. The purpose is to keep you as informed as possible about
events in our province as well as to remind you to keep your profile upto-date! If you register as a volunteer for an event or we have several
events looking for volunteers, you will probably get more than one
email a month but we promise not to become too annoying!
Q: Why am I receiving an email from Events Nova Scotia
about a Volunteer Database?
Q: I’m having trouble accessing my account. What should
I do?
A: You are receiving emails from Events Nova Scotia for one of two
reasons. You either signed up a volunteer on our website
www.EventsNovaScotia.com or you were a volunteer with the 2011
Canada Winter Games who opted to receive information about
future events. One of the many legacies of the 2011 Canada Winter
Games was to give Events Nova Scotia their database of volunteers
who agreed to be notified of future events.
A: Because the Nova Scotia Volunteer Tool is a web-based system
is works best when accessed through newer browsers such as
Google Chrome, Mozilla, and Internet Explorer 9. If you’ve forgotten
your password simply click “Forgot Password” and a new one
will be sent to you. Or if you can contact us by email: Angela@
EventsNovaScotia.com or by phone (902) 421-1302 ext 2244.
Q: How can I sign-up to be a Volunteer?
A: Signing up is easy!
1. Go to www.EventsNovaScotia.com/NSVolunteerTool and click the
“Register/ Login button” and follow the prompts.
2. A confirmation email will be sent to the email address you provide.
This email will contain a confirmation link that you need to click as well
as a temporary password assigned uniquely to you. You have 72
hours to activate your account, however if it’s past the 72 hours, simply
enter your login name and chose “Forgot password” and a new
password and activation link will be sent to you.
3. Visit www.EventsNovaScotia.com/NSVolunteerTool often to keep
your profile up-to-date and see what new events may have been
added.
Q: Is my personal Information kept private?
A: We will never sell or give away your personal information. You
decide which events you want to sign up for and give access to your
profile. We work very closely with all Volunteer Coordinators to
ensure they understand what is acceptable and what is not. If you
ever feel your personal information has been used incorrectly we ask
that you contact us immediately so that we can rectify the situation.
Q: I organize events in my community, can I access the
database?
A: If you are an event organizer in Nova Scotia and you would
like to learn more about the Nova Scotia Volunteer Tool and how it
could help your event, please contact Angela Dennison at Angela@
EventsNovaScotia.com or by phone at (902) 421-1302 ext 2244 for
a demonstration of the software behind the database.
Q: I no longer wish to be in the Volunteer Database, what
should I do?
A: We are working on adding an “opt out” button on your profile
page should you no longer wish to be included in the database
but for now, please contact Angela Dennison at Angela@
EventsNovaScotia.com or by phone at (902) 421-1302 ext 2244.