Quality and Strategic Development Officer (Identified

Quality and Strategic Development Officer (Identified position)
Closing Date is Friday 27 March 2015 at 5 pm
Pursuant to Section 14 of the Anti-Discrimination Act 1977 (NSW), Australian Aboriginality is a
genuine occupational qualification for this position
Thank you for applying for the above position.
The Organisation
Galambila is an Aboriginal Community Controlled Health Service located in Coffs Harbour, NSW. As a leading
provider of high quality, culturally appropriate, comprehensive primary health and related care services,
Galambila serves the Aboriginal communities of Coffs Harbour, Urunga, Bellingen and Woolgoolga.
Important Information
Galambila is an equal opportunity employer and all applications for vacancies are based on merit. People of
Aboriginal and Torres Strait Islander background, women and people with disabilities are encouraged to apply.
Applicants must be Australian citizens or permanent residents or have legal entitlement to work in Australia.
Galambila is committed to creating a Non-Smoking environment and smoking is prohibited in Galambila
buildings, grounds and vehicles.
Salary
Galambila offers the following attractive salary package for the position of Quality and Strategic Development
Officer:
• Starting Salary range $66,617 - $73,834 (dependant on qualifications)
• Benefits include 11% superannuation, salary sacrifice, training and development & Employee
Assistance program
How to apply
The application pack includes:
1.
2.
3.
Position Description
Selection Criteria
Applicant Details Form
Candidates will need to complete the enclosed Details Form and provide a brief statement (2 page maximum)
that addresses all essential and desirable criteria. Your application must be submitted before the closing date.
Email to [email protected] or in person to Galambila, Cnr Harbour Drive & Boambee Street Coffs
Harbour NSW 2450
Or Post , marked Confidential to:
Carroll Towney
Galambila AHS Inc.
PO Box 1431
Coffs Harbour NSW 2450
For further information or inquiries please ring Carroll on
(02) 6652 0850
Incomplete or late applications will not be considered for interviews. Applications must be postmarked on or
before Friday 27 March 2015
APPLICANT DETAILS
POSITION APPLIED FOR:
NAME:
ADDRESS:
TELEPHONE/CONTACT NUMBER:
(
)
EMAIL ADDRESS: _________________________________________________________________
Quality and Strategic Development Officer
Galambila is seeking to employ a highly motivated person in the position of Quality and Strategic
Development Officer.
The successful applicant will be responsible for supporting the Chief Executive Officer to develop and
implement the quality and strategic management systems. The position will develop, coordinate and
deliver all training to ensure that the organisation’s capacity is maintained for the delivery of
culturally appropriate comprehensive health services to Aboriginal and Torres Strait Islander people.
ESSENTIAL CRITERIA
1.
2.
3.
4.
Qualifications
 Diploma of Business (Quality Auditing) BSB51904 or equivalent is desirable.
 Certificate IV in Business (or higher qualification as above).
 Certificate IV in Training and Assessment; or
 The ability to gain the above qualifications within one year of commencement.
Skills, Knowledge and Ability
Experience working within a cross-cultural environment.
Knowledge and understanding of Aboriginal and Torres Strait Islander cultures.
Well-developed interpersonal skills with the ability to communicate effectively with
people, particularly Aboriginal and Torres Strait Islander peoples.
 Ability to function in a multi-disciplinary team and ability to function independently.
 Knowledge and understanding of quality improvement processes.
 Knowledge and skills in contemporary Human Resource Management practices including
Workplace Health and Safety, Equal Employment Opportunity and Anti Discrimination.
 Proven ability in project management skills, including ability to coordinate and support
staff involvement in quality improvement initiatives.



Standards of Practice
Practise within an evidence-based framework.
Participate in ongoing professional development of self and others.


Additional Factors
 Possession of a current ‘C’ Class Driver’s Licence NSW is required.
 Must be able to obtain a Working with Children Check Clearance.
POSITION DESCRIPTION
POSITION TITLE :
Quality and Strategic Development Officer
LOCATION:
Coffs Harbour
HOURS PER WEEK :
40 hours per week excluding public holidays (1RDO per month)
RESPONSIBLE TO :
Chief Executive Officer
SUPERVISORY RESPONSIBILITY :
Non Applicable
PRIMARY OBJECTIVES:
This position is responsible for supporting the Chief Executive Officer to develop and implement the
quality and strategic management systems. The position will provide advice to all staff, include the
Chief Executive Officer, Executive Managers, Senior Officers and relevant committees, on all matters
relating to the development, implementation and maintenance of the quality assurance and
continual improvement system. The position will develop, coordinate and deliver all training to
ensure that the organisation’s capacity is maintained for the delivery of culturally appropriate
comprehensive health services to Aboriginal and Torres Strait Islander people.
PRINCIPAL DUTIES:
•
•
•
•
•
•
•
•
•
•
•
•
•
Develop and coordinator the implementation of quality systems and processes required to
maintain accreditation against business and clinical standards.
Support the CEO in the development and implementation of a continuous improvement
framework, including undertaking internal audit processes.
Engage with Aboriginal people, community members and key stakeholders on matters
relating to the improvement of health outcomes for Aboriginal people.
Coordinate the review and reporting of causes of quality failures and non-conformances.
Development and delivery of training on matters relating to continuous improvement
including Work Health & Safety, Cultural Integrity and Strategic Management.
Monitor and improve the quality system and recommend corrective actions.
Coordinate the development and review process of Policies and Procedures.
Coordinate and support the establishment of an annual internal audit schedule.
Develop audit tools and advise management of staff training requirements to ensure internal
auditors have the required competencies.
Prepare and provide reports to all internal meetings on progress in implementing activities
and/or deliverables relating to Galambila quality and strategic management System.
Provide training to staff on the requirements of Galambila’s quality management system.
Coordinate Galambila’s preparation for the Certification and surveillance audits against
quality management requirements.
Perform other duties associated with the position as directed by the CEO
Perform other duties consistent with the Award or Terms of Employment as may be directed or
implied from time to time
Reporting Lines may change from time to time at Galambila
WORKPLACE HEALTH AND SAFETY AND RESPONSIBILITIES
1. Follow defined WHS and injury management policies and procedures related to the work
being undertaken.
2. Take reasonable care for the safety of others in the workplace.
3. Cooperate with management in efforts to comply with any requirements of the OH&S Act
and other legislation with regard to health, safety and welfare in the workplace.
4. Not intentionally or recklessly interfere with or misuse anything provided in the interests of
health, safety and welfare in compliance with the OH&S Act or other legislation.
5. Report all accidents or incidents which did result, or could have resulted, in injury to others
in the workplace or damage to property.
6. Report all hazards or potential hazards.
7. Follow safe work instructions and report any differences between such instructions and the
way a task is actually performed.
8. Be familiar with emergency and evacuation procedures and participate in regular training in
safety procedures.
9. Provide input into regular safety inspections for their department.
CHILD PROTECTION RESPONSIBILITIES
•
•
Be familiar with and adhere to Legislation in relation to Child Protection and comply with NSW
Health Frontline Procedures for the Protection of Children and Young People.
Attend training in Child Protection as required.
CONTINUOUS QUALITY IMPROVEMENT:
It is the responsibility of each staff member to be aware of the contents of the Policy and Procedures
Manual(s) and work within the principles contained therein.
Each staff member is expected to exhibit a commitment to quality service and to participate in
activities to enhance continuous quality improvement.
NON SMOKING POLICY:
Smoking is prohibited in Galambila buildings, ground and vehicles.
PERFORMANCE REVIEW:
An offer of employment is subject to a six (6) month Probationary Period. A review of performance
will be conducted 3 months after commencing and then appointee will be required to enter into an
Annual Performance Agreement.
STATEMENT BY EMPLOYEE:
I have read and understand the requirements of the position as described in this Position Description.
EMPLOYEE NAME: …………………………………………….
EMPLOYEE SIGNATURE: ……………………………………..
DATE: ……………………………………………………………..
GALAMBILA PRIVACY AND CONFIDENTIALITY INFORMATION
One of the many rules to which staff must strictly adhere is the rule of professional secrecy
and access to confidential information. All Galambila employees must observe a strict code
of secrecy in any matters relating to work at Galambila and particularly in relation to
information regarding clients/patients.
It is equally important that members of staff do not disclose any health information of
clients/patients to any other staff member unless this information is necessary for the
provision of care and is exchanged in the course of providing care.
Matters concerning the work of Galambila including information about clients/patients must
never be discussed outside of Galambila and each member of staff has a moral and legal
obligation to Galambila not to violate the trust placed in them in the handling of sensitive
and confidential client and organisation information.
Staff recruited to Galambila are required to sign privacy and confidentiality agreements
upon commencement of employment. Breaches of privacy and confidentiality are treated
with the utmost seriousness and may result in disciplinary action up to and including
termination of employment.
DOCUMENTARY IDENTIFICATION REQUIRED
Successful applicants are required to provide original identifying documentation as per the
100 point ID check for a Criminal Record Check. (A current Working with Children Check
Number may also be required).
Identifying documents include:
Birth Certificate
Passport
Driver’s Licence
Medicare Card
Credit Card
Utilities account (electricity)
70 points
70 points
40 points
25 points
25 points
25 points
Please bring one of these
Note that it is the applicant’s responsibility to ensure that documents produced equal 100
points or more when combined.
Applicants applying for Aboriginal designated positions must also provide a Confirmation of
Aboriginality from an incorporated Aboriginal organisation.