Carolyn Penn - Current vacancies
Transcription
Carolyn Penn - Current vacancies
March 2015 Francis House 3-7 Redwell Street Norwich Norfolk NR2 4SN UK T +44 (0)1603 610561 F +44 (0)1603 615728 Minicom +44 (0)1603 628507 Dear Candidate [email protected] www.nua.ac.uk Academic Support Officer Thank you for your enquiry regarding the above vacancy. Please find enclosed: Job Description and Person Specification General Information Application Form (this can be downloaded from the University website for completion electronically) Guidance on Completing the Application Form Please read through the enclosed Job Description, this outlines the main duties of the post. The Person Specification outlines the skills, experience, knowledge and qualifications the University requires. When completing the statement of support you should ensure it covers the essential criteria giving examples to illustrate your suitability for this position. Further guidance is available in the “Guidance Notes for Applicants” document on the University website at www.nua.ac.uk/jobs. A Curriculum Vitae can be included with your application however this does not replace the application form. Only fully completed applications will be accepted and where possible should be typed. Please note that all completed documentation must be received in the Human Resources office by 5.00 pm on Tuesday 21st April 2015 and that this is a strict deadline. A short-listing panel will assess your application in relation to the Job Description and Person Specification. You will be notified if you have been shortlisted for interview which will be held on Tuesday 19th May 2015. I would like to take this opportunity of thanking you for your interest in the position. Yours faithfully Carolyn Penn Human Resources Manager Professor John Last Vice-Chancellor JOB DESCRIPTION This generic job description states the purpose, scope, responsibilities and tasks which are associated with two posts identified by the Job Title below. Individual post holders will not necessarily work in all of the areas identified in the job description, and may focus on specific areas as required to fulfil designated functions within the Academic Registry. JOB TITLE: Academic Support Officer GRADE AND SALARY: Grade 5 - £22,029 to £25,513 per annum HOURS: 37 hours per week FACULTY/DEPARTMENT: Academic Registry REPORTS TO: Assistant Registrar: Academic Support JOB PURPOSE : To undertake specialist and general administrative duties for the Academic Registry in the area of Academic Support. The post holder will work collaboratively with other members of the Academic Registry team to provide an integrated service. Individual post holders will also be expected to undertake other duties as required, including whole team activities such as enrolment, clearing and assessment. MAIN RESPONSIBILITIES Deputising for the Assistant Registrar: Academic Support in the administration of all aspects of individual student appeals and complaints. Administration of the University’s Extenuating Circumstances procedures. Providing specialist advice and guidance for students who are considering suspending their studies (intermission) and undertaking all related operational responsibilities. Undertaking key responsibilities in the planning, organisation and delivery of the University’s graduation ceremonies. Producing University degree certificates, academic transcripts and the Diploma Supplement throughout the academic year, including for former students. Contributing to meetings of and providing administrative support for the University’s Co-ordinated Support Group. Providing administrative support for the Academic Registrar and/or Assistant Registrar: Academic Support in matters of student non-attendance, academic misconduct and disciplinary cases. Assisting with the administration of and preparation for Assessment and Award Boards (including those for resubmission) and for Progress Review Boards. Providing a ‘signposting’ service for students to access additional and/or more specialist support and guidance provided by other areas of the University (eg Finance, the International Office, Student Support etc). Acting as a liaison point between Academic Support and Student Support through regular meetings with the Student Support Manager. Deputising as appropriate for the Assistant Registrar at other internal or external meetings, workshops and training events in matters relating to all areas of Academic Support. Additional organisation and support, communications, progress-chasing and recordkeeping as required by the Assistant Registrar: Academic Support. Maintaining appropriate confidential records of advisory sessions with students, responding to enquiries and liaising with other staff in individual cases, in line with the University’s Data Protection procedures. Whole team/additional responsibilities: Contributing to reviews and revisions of policies and procedures and researching equivalent policies and guidance elsewhere in the sector as part of the process of review. Minuting Course Approval and Periodic Review events on an occasional basis. General Registry administration including maintenance of student records. General Registry duties including enrolment, clearing and support for student admissions interviews. Providing administrative cover for the Academic Registry General Office when required, including occasional relief reception duties in Francis House as necessary. Ensuring confidentiality of student information at all times. Committee responsibilities: Participating as a member of University Committees as directed by the Assistant Registrar, or as an elected member. Budgetary/Financial/Resource responsibilities: Assisting with budgetary preparations and analysis. Equal Opportunities All members of staff are required to support the University’s policy on equal opportunities and to ensure that their work practices reflect that commitment. Health & Safety All members of staff are responsible for ensuring their procedures and practices are compliant with the University’s Health and Safety Policy. Policies & Procedures To comply with any policy and procedure as regularly updated and published on the intranet applicable to your role, e.g. Confidentiality, Data Protection, IT Acceptable Use, Disaster Recovery, Quality Management and Enhancement procedures etc. Staff Development Participate in Staff Appraisal and Development Review and Staff Development and Training activities as well as maintaining own subject knowledge. Confidentiality Maintain confidentiality regarding all aspects of work. Variation to Job Description Norwich University of the Arts reserves the right to vary the duties and responsibilities of its employees within the general conditions of service. The duties and responsibilities outlined above will be periodically reviewed and may be altered as the changing needs of the University may require. PERSON SPECIFICATION – ACADEMIC SUPPORT OFFICER PERSON SPECIFICATION Essential /Desirable Candidate Assessment A, I, or P* Educational and Vocational Qualifications Minimum of 5 GCSE (or equivalent) including English and Maths Essential A Educated to degree level or equivalent Desirable A Experience of using and developing a records system/database Essential A, I Experience of providing effective administration support in a busy and demanding office environment Essential A, I Excellent IT skills including working with Microsoft Office and electronic forms of communication Essential A, I, P Proven skills in document preparation and report writing including correspondence and documentation for meetings and other business events (eg Approval/review events, conferences or seminars) Essential A, I, P Knowledge of current HE issues and developments Desirable A, I Administration experience in a Higher Education or Further Education environment Desirable A, I Knowledge and experience of QME systems and procedures, and requirements for external assessment Desirable A, I Able to maintain a high standard of accuracy and attention to detail in particular when preparing data reports Essential A ,I ,P Ability to gather and interrogate information systematically in order to establish key facts and issues Essential A ,I ,P The ability to deliver a high quality customer service Essential A, I, P Proven ability to maintain discretion when dealing with confidential issues Essential A, I Well-developed written and oral communication skills, including the ability to communicate effectively with a diverse range of students and external agencies Essential A, I, P Ability to plan, organise and prioritise own workload to a high standard and in accordance with set deadlines Essential A, I Experience and Knowledge Key Competencies Ability to plan organise and manage a demanding schedule of events, in an environment with multiple and demanding deadlines Essential A, I, P Ability to work both independently and within a team Essential A, I Ability to maintain and improve the operational efficiency and quality of service provided in the post holder’s area of work via input into improvements to procedures and processes Essential A, I KEY: *Selection Criteria: A = Application Form, I = Interview, P = Presentation, Practical exercise or presentation of portfolio of current practice. The selection criterion is for guidance only and alternative methods may be used to assist the selection process. GENERAL INFORMATION Terms and Conditions of Appointment On appointment, the successful candidate will receive a full statement of terms and conditions for Professional Services staff. Duties: The duties and responsibilities are outlined in the job description contained in the post details pack. Starting Date: This post is available on an indefinite basis from June 2015. Hours of Work: The standard hours of work for Professional Services staff is 37 hours per week. The hours of work for this post are indicated on the job description. Salary: This post is on an incremental salary scale. The salary for this post is Grade 5, which is from £22,029 to £25,513 per annum. Please note that it is the expectation that candidates will be appointed at the bottom of the salary scale. Incremental pay progressions, within the grade band, will be implemented each year on 1st September. Eligibility for progression requires the completion of a period of at least 6 months service following confirmation of a successful 6 month probationary period. Annual Leave: The leave year runs from 1 January to 31 December. There is an annual holiday entitlement of 21 days (increasing to 25 days after 5 years’ service at the start of the leave year) plus 8 statutory days. In addition, the University may grant up to 4 concessionary days leave per year when the University is closed. Pension: This post is superannuable under the Local Government Pension Scheme and you will automatically join the scheme upon appointment. Benefits are built up on a Career Average Revalued Earnings (or CARE) basis. The percentage contribution you will pay into the scheme will be based on your annual salary. The University will also contribute to your pension. You can find out more about the pension scheme by visiting the Norfolk Pension Fund website at https://www.norfolkpensionfund.org Interview Expenses If you are required to travel more than 25 miles to the University for interview, reasonable travel and incidental expenses incurred in attending the interview will be reimbursed, subject to prior approval. You will be required to provide receipts for expenses claimed. If you are offered the position and decline the offer, expenses will not be reimbursed. Qualifications Candidates invited for interview will be required to bring their original certificate as proof of they hold the qualifications listed as essential on the person specification for this role. Eligibility to Work in the United Kingdom If you are invited for interview you will be asked to provide original documentary evidence of your eligibility to work in the UK. This will normally be your current passport. Candidates will be provided with a list of documents that can be provided as evidence.