IT Director - Advantage Behavioral Health


IT Director - Advantage Behavioral Health
Job Title: Technology and Information Systems
Manager (2)
Unit: MIS
Location of Position:
250 No. Avenue, Athens, GA 30601
Status: Full-time
Posting Date:
March 20, 2015
Application Deadline Date:
Open Until Filled
Job Code:
Annual Salary Range:
$43,063 - $50,000
Pay Grade: 17
Requisition Number:
Number of
openings: 1
IT Director
Position Summary
This hands-on technical oriented position is responsible for the secure and effective operation of all computer
systems, related applications, hardware and software. This position also maintains information technology
strategies by managing staff; researching and implementing technological strategic solutions and achieves the
organization’s technology related objectives.
Duties and Responsibilities
 Accomplishes information systems staff results by communicating job expectations; planning,
monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating,
coordinating, and enforcing systems, policies, and procedures.
 Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth
 Maintains safe and healthy working environment by establishing and enforcing organization standards;
adhering to legal regulations.
 Provides strategic, budgeting and disaster recovery/business continuity planning for the organization.
 Responsible for local inventory maintenance and software license management.
 Monitors security compliance in accordance with standards, policies and procedures.
 Responsible for maintenance of systems documentation such as operations manuals.
 Serves as the technical and communications liaison to and from stakeholders and office key users for TIS
communications, initiatives, needs assessments, etc.
 Responsible for procurement, installation and life-cycle maintenance of IT hardware and software
(includes PCs, peripherals, servers, networking equipment, operating systems and other software
 Provides new staff with PC/account setup and orientation.
 Provides escalated technical support that requires an on-site presence (server, NAS, network or PC
equipment failure), including data backup recovery. Performs complex software/hardware
troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in
accordance with established SLAs.
 Safeguards assets by planning and implementing disaster recovery and back-up procedures and
information security and control structures.
 Provides consulting/training/education services such as data management and staff training/orientation
for standard systems.
 Serves as the IT point of contact and accountable for the IT portion of new office setups, office
expansions, etc. This includes relocation and/or installation of voice/data communications solutions,
LAN and PC equipment.
Responsible for local IT vendor, contract and outsourcing management.
Performs appropriate duties associated with IS project-based activities.
Participates in the identification, development and communication of new technology standards and
best practices as appropriate.
Responsible for monitoring data backups in offices to ensure that they are completed on a regular basis.
Other duties as assigned.
 Work requires ability to lift 30 to 50 pounds on a regular basis. Work may require moderate physical
exertion and/or physical strain.
 Willingness to work flexible hours.
 Willingness to travel to all Advantage site in its ten-county service area. May be required to attend
regional and state-wide meetings. Ability to work under stress during peak workload periods.
 Work environment involves only infrequent exposure to disagreeable elements.
Minimum Qualifications
 Bachelor’s degree and 3 to 5 years related experience or equivalent combination.
 Professional certifications as appropriate.
 Knowledge of current trends in the specific field.
 Demonstrated experience with standard software applications, including MS Office, Windows. May
require database management skills with ability to produce reports. Ability to use advanced computer
functions including navigating the Internet. Ability to manipulate, analyze and interpret data.
 Familiarity with support and troubleshooting of personal computers.
 Must have a strong dedication to customer service.
 Training ability/experience a plus.
Preferred Qualifications
Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable).
Interpret guidelines and analyze factual information to adapt or modify processes in response to
changing circumstances.
Duties may require non-routine analysis, research and follow-through.
May act as a resource to others to solve problems.
Exercise independent judgment. Work affords significant opportunity to act independently on assigned
Duties are performed under minimal supervision.
Financial responsibility may include working within a budget to complete projects, negotiating and
contracting with vendors, assisting with budget development, and meeting fundraising targets.
Purchase equipment and supplies as provided for in budget.
Work and communicate with a wide range of people – peers, vendors, the public, staff members
including program leadership, and others.
Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion.
Demonstrate sensitivity in handling confidential information.
Formulate and clearly communicate ideas to others.
Fluency in English and the primary language of the country or region supported.
Applications must be received by the deadline date to be considered. Apply for the available position by
submitting your resume to [email protected]. Once your resume is considered, you will be asked
to complete the State Application.
State application can be found at
Advantage Behavioral Health Systems
Human Resource Recruiter
250 North Avenue, Athens, Georgia 30601
Applicants are subject to criminal records, drug screening, employment, and/or background checks.
(Internal) This announcement is ONLY open to employees of Advantage Behavioral Health Systems
Advantage Behavioral Health Systems is an Equal Opportunity Employer