Kruse Woods Corporate Park Electronic TenantÂ® Portal

Transcription

Kruse Woods Corporate Park
Electronic Tenant® Portal
Created on July 5, 2015
Amenities: Kruse Way Parking
The Kruse Woods Corporate Park provides ample parking at each building in the campus with fee-paid,
covered parking and free surface parking. Visitor and daily parking is available on a first come, first serve
basis at all of the buildings.
Bicycle hooks and/or racks are provided throughout the park for securing bicycles.
Amenities: Transportation
Tri-Met provides service from Lake Oswego to Portland and express buses at rush hour. In addition,
commuters in Washington and Clackamas counties will soon have a new alternative to I-5/Highway 217.
Starting in the fall of 2008, the Westside Express Service (WES) commuter rail will open with service
between Wilsonville and Beaverton. Visit www.trimet.org to plan your trip.
The Metro VanPool program coordinates vanpool services for commuters who travel into the Portland,
Oregon metropolitan region. Metro, the regional government that serves 1.3 million people who Clackamas,
Multnomah and Washington counties and the 25 cities in the area, provides planning and other services that
protect the nature and livability of our region. Metro will assist with a subsidy on vanpools coordinated
through their office. For more information, call Metro VanPool at 503-813-7566, email
[email protected] or visit www.metro-region.org/vanpool.
Amenities: The Club At Kruse Woods
The Club at Kruse Woods is a 5,700 square foot full-service fitness facility offering state-of-the-art strength
training and cardio equipment, fitness classes, personal training, massage therapy, steam rooms, and
elegantly appointed locker rooms with towel service. Membership is required.
Location: Kruse Oaks I, 5300 Meadows Road, 503.603.1899.
Click here to download The Club at Kruse Woods Membership Fees & Rates
Amenities: Fit Stops
Small, quick exercise rooms at four convenient locations. No charge to Kruse Woods Corporate Park
tenants after completing a Building Access Card Agreement Form online or at the Management Office.
Locations: Kruse Woods I, 5285 Meadows Road; Kruse Woods II, 5335 Meadows Road; 4949 Meadows
Road and 4000 Kruse Way Place, Building 3.
Amenities: Food & Beverages
Flying Elephants
503.620.2444 | fax: 503.620.5802
Full-service deli restaurant with seating; offers catering, gourmet food baskets, seasonal holiday menu and
boxed lunch delivery. Hours are Monday-Friday, 6:30 AM to 6:00 PM.
Location: Kruse Woods V, 5885 Meadows Road, Suite 100
Kruse Woods Deli
503.639.8074 | fax: 503.352.0033
Full-service deli with carryout and delivery; offers catering and box lunch service. Hours are Monday-Friday,
7:00 AM-3:30 PM
Location: Kruse Woods I, 5285 Meadows Road, Suite 188
Greenspice
503.706.6145
Full-service deli with outside seating, carryout and delivery; offers coffee, catering and boxed lunch service.
Hours are Monday-Friday, 7:00 AM to 3:00 PM
Location: Kruse Oaks I, 5300 Meadows Road, Suite 170
Niki's Café
503.675.8878 | fax: 503.675.9128
Full-service deli with carryout and delivery; offers coffee service, boxed lunch and custom menu. Hours are
Monday-Friday, 7:00 AM to 3:00 PM
Location: 4949 Meadows Road, Suite 118
Starbucks
503.598.9846 | fax: 503.670.4900
Gourmet coffee shop with catering and carryout. Hours are Monday-Friday, 5:30 AM – 6:30 PM
Location: 5800 Meadows Road, Suite 102
Amenities: Kruse Oaks Conference Center
The Kruse Oaks Conference Center is a state-of-the-art facility equipped with complete audio/visual
equipment. The conference center offers two conference rooms that can also be combined into one large
room accommodating up to 145 people.
The conference center is available to tenants for a rental fee and is reserved on a first come, first serve
basis. To reserve a room, click on the tenant services link and make your request online.
Location: Kruse Oaks I, 5300 Meadows Road, Oaks & Meadows Rooms
Click here to download the Kruse Oaks Conference Center Brochure
Amenities: Storage
Storage is available on a permanent or temporary basis. If you require storage space, please enter a work
order via the tenant services link or contact contact the Property Management Office at 503.619.3200.
Emergency Communications: Emergency Communications
COMMUNICATION DURING AN EMERGENCY
In an emergency, Property Management will make every attempt to provide information to you as quickly as
possible. Methods of communication available include postings on the Electronic Tenant Portal site,
e-mails, phone calls, announcements via the Public Address (P.A.) system and posting of information on a
1-800 number.
Each method is explained in detail below:
Electronic Tenant Portal
The Electronic Tenant Portal site can send e-mail announcements to both work and personal e-mail
addresses. If you have a personal e-mail address that you are comfortable sharing, please provide that to
Property Management so that we may include that address, as well as your work e-mail address, in the
Instant Alert e-mail addresses stored in the Electronic Tenant Portal. Please note that e-mails from the
Electronic Tenant Portal are sent such that the recipient only sees his/her e-mail address.
Phone Calls
Property Management will call our primary tenant contacts in an emergency. It is very important to
remember to advise Property Management when emergency contact information (such as home phone, cell
phone, etc.) changes. It is also important to provide Property Management with an alternate contact in the
event that the primary contact is not reachable, as well as with an alternate contact we should use when the
primary contact is out of town or on vacation. Please be sure to update your Emergency Contact Form at
least once per month to make sure that we have the latest emergency information on file for your company.
Please note that should an emergency occur during normal working hours, Property Management will first
issue e-mails through regular channels and/or the Electronic Tenant Portal, as these methods of
communication distribute information more quickly than phone calls.
Public Address (P.A.) System
Property Management may use the P.A. system as a means of broadcasting information to the entire
building population at one time or to broadcast information to selected floors at Kruse Woods V. This is not
available in other buildings. We would typically only use this form of communication for situations which
require immediate action from building occupants, but may need to use the system if we discover that
phones and/or the internet are not functional.
Shorenstein National Tenant Emergency Number (1-800-589-2554)
Shorenstein has a 1-800 number which Property Management may use to provide updates in an
emergency. As this number serves all Shorenstein properties nationwide, it is possible that you may either
need to listen to a very long outgoing update message, especially if the emergency situation has hit several
geographic areas in which Shorenstein owns properties, or that the outgoing announcement for this
property may get recorded over (i.e. if the emergency has affected several geographical regions).
Your Role in Staying Informed
In an emergency, Property Management may not have access to each of these lines of communication. We
will, therefore, need each tenant to be active in gathering information as well, by doing the following:
Tune to local news for updates as this will be one of the information sources on which Property
Management will rely. For other sources of information, please see the Sources of Emergency
Information document located on the Electronic Tenant Portal site.
Keep e-mail open and check regularly so that any updates sent by Property Management are seen in
as timely a manner as possible. If you have provided Property Management with a personal and a
work e-mail address, please check each frequently. As noted above, the Electronic Tenant Portal will
dispatch to both work and personal email addresses.
Your Role in Staying Informed (con't)
Log on to the Electronic Tenant Portal for updated posting of information.
Dial the Shorenstein National Tenant Information number, which is 1-800-589-2554. Please note that
this number currently services all Shorenstein properties nationwide and it is possible that information
this number currently services all Shorenstein properties nationwide and it is possible that information
for your property may inadvertently be recorded over, should the emergency affect more than one
geographic location.
We cannot guarantee which line of communication will be most reliable in an emergency event, so ask each
of you to be diligent about checking the various communication methods available. Your cooperation in
seeking information will be integral to the implementation of your internal emergency preparedness and
business continuity plans. And, as a reminder, please do not wait to hear from Property Management prior
to implementation of your internal emergency response plans. We will do our best to share information with
you in as timely a manner as possible; however, we encourage and ask each of you to take whatever
measures you feel are necessary to ensure the safety of your office and employees, without waiting for
specific direction or guidance from Property Management.
Emergency Procedures: Bomb Threat
It has been proven that a majority of bomb threats are false alarms, meant only to disrupt or disturb the
normal work of a person or company. However, at no time should any call be regarded as just another false
alarm. The following suggestions can be useful.
When a call is received, there are several things to consider:
Try to be calm. Do not interrupt the caller.
If possible, notify supervisor/security by prearranged signal while the caller is still on the line.
Pretend difficulty with hearing to keep caller talking.
Obtain as much information as possible (Refer to Bomb Threat Checklist on the next page).
Tell the caller the building is occupied and it might cause the injury or death of innocent people.
Listen for background noises that might help determine the caller’s location.
At the conclusion of the call, immediately go to another phone and notify the Police by dialing 9-1-1.
Then notify Building Management at 503.619.3200 with all the information that you were able to
gather. Keep good notes.
Do not use the phone where the call was received in case authorities can activate a call return
feature to determine where the call was originated.
The decision to evacuate the building will be made by each individual department head or supervisor,
and may be superseded by the Fire Department.
Employees should be asked to look around their workspace as they prepare to evacuate and report
any unusual objects to emergency personnel. You will want to look for ordinary objects in unusual
places (i.e. a lunch bag in the hallway or stairway). If such an object is found, DO NOT DISTURB IT!
Report the location of the object to the Fire Department or other authorities in charge and continue to
evacuate your area.
If evacuation is necessary, instructions will be verbal via Fire Wardens and the Fire Department.
Evacuation routes may be modified depending on the specific incident.
Identify and give priority to the movement or evacuation of children; nervous, emotional, or ill
individuals; and/or the impaired. Always keep a current list of personnel who occupy the building.
Keep all written records and notes with you for analysis by the Police Department.
Handling of Suspected Bombs
A bomb could be any size or shape, or hidden from view. However, a bomb may often be disguised as a
normal object in an abnormal location (such as a lunch bag in a stairwell or a milk carton in a common
corridor).
DO NOT TOUCH OR MOVE THE SUSPECTED BOMB.
Do not use radio equipment to transmit messages.
Do not change lighting conditions.
Do not smoke.
Do not accept the contents of any container to be bonafide, simply because it was delivered by
routine means.
Do not accept container marking and/or appearance as sole evidence of the contents’ identity and
legitimacy.
Do not shake, shock or jar a suspected bomb.
Do not cover a suspected bomb.
Do not carry a suspected bomb.
Do not assume that a suspected bomb is of a specific high explosive or reactionary type.
Do not open any suspicious container or object.
Do not cut a string, cord, or wire on a suspicious container or object.
Do not cut or remove the wrapper on a suspicious container.
Do not unscrew the cover on a suspicious container or object.
Do not raise or remove the cover of a suspicious container or bottle.
Do not move the latch or hook on the cover of a suspicious container.
Do not change the position of a suspicious container.
Do not place the suspicious container or object in water.
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Emergency Procedures: Civil Disturbance
Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all
entrances to the building. The police will be notified. We will keep you informed.
If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police
will be summoned.
Emergency Procedures: Elevator Malfunction
If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the
emergency button within the cab will alert Property Management, via a monitoring company, that the
elevator is malfunctioning. The cab number will be identified, and so too, the specific floor on which it is
stuck. The monitoring company will establish two-way communication with elevators occupants until help
has arrived.
In the event of a power outage, elevator lights and power to the two-way communication device will remain
on, but the car itself will temporarily cease moving. Each elevator will remain inoperable until the power has
been restored. Remain calm until assistance arrives.
IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE
STAIRWELLS.
Emergency Procedures: Emergency Contacts
All Emergencies
911
Building Management Office
503.619.3200
Building Security/After Hours Emergencies 503.710.2855
Fire Department (non Emergency)
503.635.0275
Police Department (non Emergency)
503.635-0250
Hospital (Legacy Meridian Park)
503.692.1212
Important notes
If you call 9-1-1 as a result of a medical emergency, please be sure also to notify Property Management
with your name, callback number, and location so that security may swiftly guide the paramedics to your
exact location.
If the audible alarm within the building sounds, please do not call the Property Management Office, unless
you have something specific to report. Property Management is aware of the noise, as well as the source of
the alarm, whether it’s false or a legitimate emergency. Please keep the telephone lines clear so Property
Management may attend to the situation as quickly and efficiently as possible.
Emergency Procedures: Emergency Preparedness
This manual has been prepared in an attempt to provide an outline of responsibilities and action to take in
the event of an emergency. However, you will be responsible for the implementation of your own
emergency plan. It is important that all key management personnel and employees are aware of the
procedures in this manual.
As part of an overall safety and emergency preparedness program, we strongly recommend that all of our
customers participate in life safety evacuation drills conducted by Property Management and the Fire
Department once per year. It is important to appoint Fire Wardens to be responsible for planning and
communicating emergency procedures to each employee, and to oversee and evaluate everyone’s
response to an emergency. During an actual emergency, the Fire Wardens serve as liaisons between Fire
Department personnel and employees, and provide invaluable assistance should an evacuation be
necessary.
In cooperation with the local authorities, Property Management encourages the implementation of training
and education programs on individual corporate policies and procedures for employees.
We recommend that each suite assign at least two Fire Wardens and Assistants each. Individuals chosen
should be those who are available on a daily basis. Individuals selected as Wardens should be fully trained
on procedures for emergencies.
Click here to see the Life Safety Systems
Emergency Procedures: Emergency Training
As part of its commitment to safety and security, Shorenstein has prepared an on-line evacuation training
site, which has been customized for the Kruse Woods Corporate Park. This training site is available 24
hours per day, 7 days per week by logging onto http://kruse.bssnet.com/. The training on this site will
explain the life safety systems in the building as well as provide a visual of evacuation routes. We strongly
encourage you to have all new employees view this site as part of their employee orientation. We also ask
you to remind your employees about the site on a regular basis, so that they have the opportunity to revisit
the life safety systems and evacuation routes.
Emergency Procedures: Evacuation
Purpose
The purpose of this plan is to provide for the safe and orderly evacuation of personnel and visitors in the
event of an emergency situation. This plan contains procedures on how to report an emergency, what to do
and who will assist you. The procedures outlined in this plan are to be followed unless otherwise directed
by police or fire department officials. In order to establish a safe and orderly plan of evacuation, employees
should become familiar with the building emergency equipment and this emergency plan.
Statement of Policy
This plan has been developed with the knowledge that there is no such thing as a “fire-proof” building and
that education, preparation and rehearsal are essential to a successful emergency evacuation plan.
Evacuation Procedures
If an individual smells smoke or sees a fire, a pull station box must be pulled. If there is time, ensure that the
Fire Department is alerted by calling “9-1-1”. Then, call the Property Management Office at 503.619.3200.
Evacuation procedures shall begin upon hearing a fire alarm or as otherwise instructed by emergency
personnel (i.e., Fire Wardens, Property Management or Fire Department officials).
During an Evacuation:
REMAIN CALM
Close, but DO NOT LOCK, each office door as you leave, if you have time.
Walk quietly in an orderly manner to the nearest emergency exit.
If your primary exit is blocked by smoke, use your secondary exit.
Request assistance in evacuating impaired persons by implementing the Buddy System (click here
for more information).
Listen for instructions from the Fire Department and other Fire Wardens.
DO NOT USE ELEVATORS during an alarm. They will recall to the first floor with the doors locked
open. The elevator will not operate during a fire alarm.
Feel the face of closed doors for heat before grabbing doorknobs and opening. If the door feels hot,
DO NOT OPEN, proceed to alternate exit route.
Go to the nearest accessible stairwell exit; walk quietly on the RIGHT side of stairwell, holding on to
handrails. DO NOT RUN. Emergency personnel are trained to use the LEFT side of the stairwell to
come up so please stay out of their way.
Be prepared to merge with other people evacuating from other floors. Do not prop open stairwell
doors.
Gather with co-workers in a predetermined assembly area once outside and away from the building.
This will help facilitate head-count procedures.
Walk to the predetermined gathering places. DO NOT congregate in the fire lanes, near building
entrances, or otherwise impede the arrival of emergency equipment and personnel.\
Do not get in your car and drive away, as this will give a distorted head-count and interfere with
arriving emergency equipment.
Do not return to the building until the “all clear” is given by the Fire Department. Cessation of an
audible alarm is not an “all clear.” Wait for specific instructions to re-enter the building.
Directives issued by the Fire Department or other emergency personnel will take precedence over
this plan.
Evacuation Procedure for Physically impaired individuals
The Fire Warden should maintain an up-to-date list of all physically impaired persons on their floor. Please
note that impaired persons may not appear to be so. Such individuals may include those with a heart
condition or other ailment(s), which are not immediately apparent. We recommend asking each individual if
they would be able to evacuate without assistance in an emergency. Those individuals should be directed
to a “safe room”. This room is a window office, preferably a corner office with a telephone. The Fire Warden
should compile a list, which will include the following information about impaired persons:
Name
Suite number, location and telephone extension of the safe room
Type of impairment
Type of equipment needed to evacuate, if any
A “buddy” system should be implemented wherein the Fire Warden will assign two assistants to the
impaired person(s). Assistant #1 will remain with the impaired individual while Assistant #2 exits the
building and provides information to the Fire Department personnel. The physically impaired individual
should not be left alone.
NOTE: Physically impaired may include any of the following:
Permanently physically impaired (i.e., permanent back problem, wheelchair bound, etc.);
Temporarily physically impaired (i.e., broken leg, broken arm, sprained ankle, on crutches, etc.);
Mentally impaired;
Pregnant women;
Any other person who requests assistance;
Once the Fire Department arrives, their instructions should be followed immediately.
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Emergency Procedures: Fire Alarm
A fire alarm will be activated if a smoke detector, sprinkler head or pull station is tripped. Upon the
activation of a fire alarm, the following sequence of events will occur:
Alarms will sound and strobes will flash on the “floor of incident”. At 5885 Meadows (Kruse Woods V),
the floor above and the floor below will announce via the public address system that, “A fire
emergency has been reported in the building”. The fire alarm system will also advise the employees
on those floors at 5885 Meadows to evacuate the building. Concurrently, a 24-hour monitoring center
will automatically dispatch the Fire Department when the alarm is activated.
Occupants will quickly and quietly exit the building, via the enclosed stairways located at opposite
ends of each side of the building, and remain outside until Property Management, Security or the
responding authorities announce the “all clear”.
Building doors will automatically switch to an unlocked status if alarm occurs after normal building
operating hours.
Fire Department will respond and investigate the source of the alarm.
Emergency Procedures: Fire Safety
Inspection Suggestions
While everyone needs to know how to respond in an emergency, it is more important to take steps to
prevent emergencies from occurring. We recommend a monthly Fire Safety Inspection including, but not
limited to, the following items:
Move flammable or combustible supplies off-site.
If your Lease provides that chemicals or materials be stored on-site in quantities requiring MSDS
sheets to be posted, they must be posted in central locations where they are visible to all. Flammable
liquids should be kept in a flammable cabinet.
Avoid using extension cords instead of permanent wiring. If used, extension cords need the three
prong connections and no multiple outlets. Use breaker strips.
All UL Listed authorized appliances and electrical cords should be in good repair.
All electrical appliances for coffee, cooking or heating should be turned off every day before leaving
the office.
No smoking.
Candles or open flames are not allowed in the building at any time.
Potential fire hazards including, but not limited to, blocked stairwells, faulty fire protection equipment,
leaks, or damaged wiring should be reported to the Property Management Office at 503.619.3200
immediately.
Property Management does not allow space heaters, as they are a fire hazard. Please contact the
Property Management Office if you are cold in your office.
All emergency contact lists, physically impaired employee lists and other critical information lists
should be kept current.
Evacuation procedures should be reviewed among Fire Wardens for appropriateness on a regular
basis. Procedures should be communicated to occupants in your assigned area at least quarterly.
Fire Safety with Christmas Trees
Christmas trees pose a major fire hazard if the proper precautions are not taken. Below are guidelines
provided by the Fire Department.
This list does not represent all the precautions and requirements, so before displaying any Christmas tree
or ornament with lighting, please request the complete set of guidelines from the Fire Department.
All artificial trees should be UL approved or labeled as flame-retardant/resistive by manufacturer.
Decorations on trees must also be non-flammable.
Lights on Christmas trees must be UL listed. Small, low temperature bulbs are recommended. No
candles or open flames are allowed on, or in the vicinity of, the tree, including portable heating
devices.
All tree lights should be turned off nightly.
Live or cut trees must be watered and watched. If a cut tree becomes too dry it must be removed
promptly. Cut trees must also be disposed of properly via one of the numerous local organizations
that offer services during the holidays. Do not dump cut trees in the trash enclosure.
Visitors
Please be aware that if visitors are present during an emergency, the Emergency Team needs to assist the
visitor in evacuating the premises. If a visitor sign-in sheet is maintained at your front desk, we suggest
someone be assigned to bring that information to the Fire Warden once outside after evacuation in order to
help facilitate an accurate head-count.
Above all, everyone involved needs to keep their own safety in mind, and allow the Fire Department to take
control.
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Emergency Procedures: Life Safety System
Smoke detectors, alarms, and strobes are located throughout the buildings in accordance with current
building codes.
The central fire alarm system is activated whenever a fire alarm condition exists. The Engineering
staff is trained on the system and will take the proper action for such emergencies.
Kruse Woods V, 5885 Meadows, has a public address system.
Manual fire alarm pull stations are located throughout the buildings, generally near exits from an area
or floor.
Fire extinguishers are located in cabinets next to the stairwell doors and strategically throughout
tenant spaces. Please arrange for training of your staff on the proper use of fire extinguishers.
Individuals who have not been trained how to use a fire extinguisher should not attempt to use one.
The Fire Department and properly authorized fire extinguisher companies can assist you with
training. Property Management can assist you in arranging for training.
A telephone is present inside each elevator that rings to a monitoring system. Individuals trapped in
an elevator can get assistance through this means of communication. Elevator shafts are also
pressurized with outside air in case someone is unknowingly trapped in an elevator during a fire
emergency.
Emergency Procedures: Medical Emergency
In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:
1. Call Emergency Services at 9-1-1.
2. Provide the Emergency Dispatcher with the following information:
Your name
Your Building’s name and address
Your specific floor number, and the exact location of the emergency
Any pertinent details of the accident or illness
3. Do not move the injured/ill person. Attempt to make them as comfortable as possible.
4. If feasible, send someone to meet the emergency unit upon its arrival in the lobby.
5. Call the Property Management Office at 503.619.3200.
Inform Property Management that you have called 9-1-1 and briefly describe the nature of the emergency.
6. The emergency unit will be with you shortly and will administer all necessary medical assistance.
7. Determine, if possible:
Name, address and age of injured/ill person
The nature of the problem, as best you can surmise
All known allergies and current medications taken by the individual
A local doctor
Property Management, Engineering and Security staff will do all we can to ensure the patient’s comfort
while awaiting the arrival of the medical rescue team. Although we assume no liability for our assistance,
we strongly encourage Tenants and employees to become familiar with First Aid, as well as the contact
information and protocol used to alert emergency services.
Emergency Procedures: Power Failure
Most Kruse Woods Corporate Park Office Buildings and Common areas are served by emergency
generators. In the event of power failure, these generators will provide emergency power for certain basic
building functions. Those functions include:
Activating emergency lights on each floor throughout the building, including all Exit signs.
Activating all stairwell lighting.
Activating the building’s emergency Fire, Life and Safety Systems as well as the building’s
communication systems.
It is seldom necessary to evacuate the building during a power failure. Unless you are directed to do so by
Property Management, please remain in your offices.
Please…DO NOT CALL the Management Office unless you need to notify us of the location of a disabled
employee.
Emergency Procedures: Severe Weather
Water Interruption or Flood
Water Interruption
A temporary interruption of the water supply may result in the disruption of building services. Without water
it is not possible to maintain sanitary conditions or building cooling systems. Additionally, water interruption
limits the Fire Department’s ability to extinguish fires.
Flooding
In the event of a flood, we will evacuate and close the affected areas of the building. Flooding can cause
great harm to electrical equipment that serves the building and disrupt the sanitary water supply.
If there is a slow water leak (not considered a flood) in the restroom or a customer space, please inform the
Building Management Office at 503.619.3200 immediately.
Because of the extreme danger generated by floods and subsequent electrical problems, in the event of an
actual flood:
Evacuate the area to a dry and safe place. The safe areas are shown on the attached pages.
Call 9-1-1 (preceded by any number or code which may be required to reach an outside line) for the
Fire Department.
Explain the location of flood and probable cause, giving the building address.
Call the Building Management Office at 503.619.3200.
Follow these same procedures should the sprinkler system release within the building.
Major Natural Disasters
Disasters and emergencies affecting large areas can sometimes develop quickly. Flash floods and
earthquakes, for example, can strike with little or no advance warning.
Perhaps the most basic thing to remember is to KEEP CALM.
In the event of a disaster or emergency:
Keep your radio or television set tuned to hear weather reports and forecasts (issued by The National
Weather Service) as well as other information and advice that may be broadcast by your local
government.
Use your telephone only to report disaster events to the Lake Oswego Police Department or Lake
Oswego Fire Department (depending on the nature of the emergency) and Property Management. If
you tie-up phone lines simply to get information, you may prevent emergency calls from being
completed.
Stay away from disaster area.
Follow the advice and instructions of authorities in charge.
Tornado
By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting
and location. Keep a radio tuned in to hear whether the Weather Service will announce the approximate
time of detection and direction of movement.
In The Event of a Tornado Warning:
REMAIN CALM.
Stay away from the interior perimeter of the building and all exterior glass.
Leave your exterior office and close the door.
Go to an enclosed stairwell and move to basement level if time permits and it is safe to do so.
Sit down in stairwell or core areas and protect yourself by putting head as close to your lap as
possible, or kneel protecting your head.
If you are trapped in an outside office, seek protection under a desk or sturdy table.
Keep your own radio or television set tuned to a local station for updated information.
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Emergency Procedures: SafetyMax
SafetyMax is pleased to offer special corporate rates to all Shorenstein Realty Services Tenants on First
Aid, Emergency Products & CPR training. A customized order site has been established for Shorenstein
tenants at SafetyMax.com, complete with corporate pricing, product guidelines and handy inventory
worksheets. To take advantage of these savings, tenants can log in directly at SafetyMax.com using the
username: tenant and password: shorenstein.
This Program Includes:
First Aid Supplies
Emergency Provisions & Kits
AED Maintenance
CPR, FA & AED Training
For additional SafetyMax products and service requests, please contact please contact Customer Service at
[email protected] or Tony Lembo (Director of National Accounts at [email protected]) or call 800-585-8506
800-585-8506.
Emergency Procedures: Tenant Emergency Personnel
Fire Warden Responsibilities
Fire Wardens will be assigned to a particular area and will be responsible for the evacuation of those
occupants in the event of an emergency.
In preparation for emergencies, the Fire Warden will:
Be familiar with all the various layouts and exits of assigned areas.
Plan for a safe, orderly evacuation.
Determine location and operation of fire alarm pull stations.
Know the number of people assigned to their area.
Have available a current listing of all physically impaired personnel who cannot evacuate the building
unaided with a brief description of the impairment for the Fire Department to aid in safe evacuation.
Know the location of, and routes to, exit doors and assembly areas.
Notify Emergency Team Members & Office Manager of any changes in the emergency team and of
known scheduled time off.
Assign two people, in advance, to assist physically impaired personnel during emergency situations
(Buddy System).
Perform monthly Fire Safety Inspections (see next page for examples and suggestions).
Formulate the traffic pattern to primary and secondary exits for the area occupants.
In the event of a fire alarm or other emergency, the Fire Warden will:
Enact and supervise appropriate emergency procedures.
Execute pre-planned evacuation procedures.
If the location of the fire or emergency is known, report data to the Fire Department.
Coordinate the activities of Searchers (those who ensure that their area is evacuated).
Assistant Fire Warden
There should be two Assistant Fire Wardens assigned to each Fire Warden. The Assistants will be trained
in the same manner as the Fire Warden and must be prepared to assume the responsibilities of the Fire
Warden in his/her absence.
In the event of a fire alarm or emergency, the Assistant Fire Warden will:
Assist the Fire Warden with coordination of evacuation or emergency procedures.
Ensure that physically impaired personnel have relocated to predetermined refuge areas with one
person while another informs the Fire Department of the exact location of that person (The Buddy
System).
Searchers
The Searchers, who may be Assistant Fire Wardens, are responsible for searching for personnel in
restrooms, kitchen areas, computer rooms, etc. and assisting the Fire Wardens in evacuating the facility.
Searchers are not responsible for individuals who refuse to evacuate the building.
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Emergency Procedures: Toxic Hazards
If there is a toxic spill or exposure, immediately get to an area where you are not exposed and call 9-1-1.
Give building address, floor and phone number, and also what type of spill. Take action to contain the
hazard; close doors behind you, and always follow all safety procedures when working with toxic materials.
Green: Introduction
GOING GREEN
Shorenstein is committed to creating and protecting green real estate environments. To research
responsibly and thoughtfully, Shorenstein has formed a sustainability committee, known internally as the
G.R.E.E.N. Committee – Green Real Estate Environments Now! The Mission Statement for the
Committee is “Promote environmental stewardship through the implementation of sustainable ecological
initiatives that benefit our assets, investors, customers, employees & planet.”
Why?
According to the United States Green Building Council (“USGBC”), the commercial office buildings
generate 18% of greenhouse gas emissions in the United States.
Electricity is one of the largest expenses tenants incur.
It is estimated that 50-55,000 species of life are going extinct every year due to a lack of resources
left available to them resulting from humans’ use of resources.
Every living system on the planet is in decline – none are stable.
The reduction of emissions is not only crucial for the health of the planet but also for a company’s
bottom line.
What are We Doing?
Shorenstein signed up in 2008 to take the Building Owners and Managers Association (BOMA) 7
Point Challenge, which primarily involves a reduction in greenhouse gas emissions of 30% by the
year 2012. See the following link for more information on the BOMA 7 Point Challenge.
Shorenstein has signed on to be an Energy Star Partner. See what’s involved. Click here for more
information on Energy Star.
Shorenstein has mandated that every building in its portfolio put energy consumption data in the
Energy Star website and work to achieve an Energy Star certificate as soon as practically feasible.
Click here to see the Energy Star score link for the most recent Energy Star score for your building.
Please note that buildings must achieve a minimum rating of 75 to receive an Energy Star
certification.
Shorenstein continues to roll out initiatives to further promote “Green Real Estate Environments
Now”. Click on the link here to see a full list of Green Building Initiatives implemented at this building.
How Can You Help?
Shorenstein will send you a Green Tip of the Month each month to all of its tenants. A cumulative list of
Green Tips will be housed on this site. To access, click on Green Tip of the Month. We will also post
other best practices and links to resource sites under Green Suggestions & Resources for Tenants.
We hope you find this site a useful resource and that you will join us in our green practices so that together
we can make a measurable difference in the world!
Green: Green Tip of the Month
Please click here for all green tips.
Green: Green Suggestions and Resources for Tenants
Facts – Energy Star Qualified CFL’s
Energy Star
ENERGY STAR – Bring Your Green to Work
Green: Green Building Initiatives
Please click here to view the Property Scorecard for 4000 Kruse Way Place
Please click here to view the Property Scorecard for 4004 Kruse Way Place
Please click here to view the Property Scorecard for Kruse Way Plaza I
Please click here to view the Property Scorecard for Kruse Way Plaza II
Please click here to view the Property Scorecard for Kruse Woods I
Please click here to view the Property Scorecard for Kruse Woods II
Please click here to view the Property Scorecard for Kruse Woods III
Please click here to view the Property Scorecard for Kruse Woods IV
Please click here to view the Property Scorecard for Kruse Woods V
Please click here to view the Property Scorecard for 4800 Meadows
Please click here to view the Property Scorecard for Kruse Oaks I
Please click here to view the Property Scorecard for Kruse Oaks II
Please click here to view the Property Scorecard for Kruse Oaks III
Green: Tenant Sustainability Site
Click here to access the Tenant Sustainability Site
Introduction: Welcome
Welcome to the Kruse Woods Corporate Park! We have prepared this Electronic Tenant Portal to help you
during your move-in and throughout your tenancy with us. We hope that this document will answer many of
your questions. Most of your service requests will be channeled through our innovative, web-based, service
request platform at Angus.
The tenant information provided in this Electronic Tenant® Portal is meant to provide you with a better
understanding of Kruse Way and facilitate your company’s operations. We hope that this will be a valuable
resource for you during your tenancy at the Kruse Woods Corporate Park. Please note that the
Management Office is available to help in any way possible. Your first call for any problem or question can
always be directed to the Management Office, and we will assist you from there.
The contact information for the Management Office is:
Shorenstein Realty Services, LP
Telephone:
Fax:
503-619-3200
503-619-3210
5335 Meadows Road, Suite 275
Office Address: Lake Oswego, OR 97035
Every attempt has been made to provide current and accurate information in this Portal, but it is possible
that some items will change over time. The Management Office will promptly notify you of any such
changes. Please feel free to contact the Management Office with any questions you may have. We are
here to serve you.
Welcome to the Kruse Woods Corporate Park!
Introduction: About Shorenstein
National Real Estate Investor
Shorenstein is one of the oldest and most respected real estate organizations active nationally in the
ownership and operation of high-quality office properties. Due to its success over many years and multiple
real estate cycles, Shorenstein has established its reputation as a creative and knowledgeable investor.
The company is privately owned and is headquartered in San Francisco.
Providing Real Property Services
Shorenstein provides asset management, leasing, property management and construction services to the
properties in its portfolio through its wholly-owned property services affiliate, Shorenstein Realty Services,
LP.
Seamless Integration of Capabilities
The close coordination between the investment, asset management and operating professionals within
Shorenstein is the key to Shorenstein's ability to deliver exceptional services to its tenants and exceptional
value to its clients and partners. With extensive internal resources and a commitment to excellence,
Shorenstein has an unsurpassed ability to address operating issues and to capitalize on investment
opportunities.
More than Leasing - Value-Added Services
Shorenstein operates on the principle that its tenants are not only leasing space in Shorenstein buildings,
but are also seeking a broad range of occupancy services to support and enhance their core business
operations. Delivery of a physical product that is maintained and operated to the highest industry standard is
only the beginning. Shorenstein strives to remain abreast of its tenants' businesses in order to meet their
current needs, anticipate their future requirements and be in a position to work cooperatively with them to
respond to unanticipated developments.
Best Environments, Highest Quality Service
The experienced asset management, leasing, property management and construction professionals who
work for Shorenstein think and act as first-tier service providers. All of Shorenstein's employees understand
that it is their job to ensure that all Shorenstein properties offer the highest quality business environments
and occupancy services in their respective marketplaces.
Proven Success
Shorenstein believes that the consistently high occupancy levels in the Shorenstein portfolio is the strongest
testament to the validity of the Shorenstein operating philosophy and the best evidence of the successful
implementation of that philosophy.
Introduction: About Kruse Woods Corporate Park
The Kruse Woods Corporate Park is a distinctive, nineteen-building office campus featuring state-of-the-art
facilities and amenities, located on Kruse Way in Lake Oswego, one of the most attractive and exclusive
communities in the Portland area. The property offers magnificent views of Tualatin Valley, including scenic
oak groves and natural wetlands lining the south edge of the property.
Kruse Way’s easy access to Lake Oswego’s executive housing and amenities, along with its location near
the confluence of four major roadways, make it the perfect destination for work, play and everything in
between.
Introduction: Operating Instructions
Navigation
You move through The Electronic Tenant® Portal just as you would a traditional Internet site. It’s as simple
as pointing and clicking. The main page features a Table of Contents that provides links to each Chapter.
Upon entering a Chapter, you will find links to the specific information provided in that chapter’s
Sub-Sections. You may return to the Table of Contents or Chapter Overview at any time by clicking the
clearly labeled link on every page.
Special Features
This Electronic Tenant® Portal has special features, such as a Forms Section and Search engine. In order
to take advantage of these useful features, you must have Adobe Acrobat Reader installed on your
computer. This software is free and easy to use, and can be obtained by clicking here.
Updates
The Electronic Tenant® Portal is updated on a regular basis, so please be sure to periodically check for
updates and new information. If you are having trouble accessing the Electronic Tenant® Portal or need
assistance, please e-mail or call the Management Office at 503.619.3200.
Introduction: Mobile Property
Go Mobile...With Mobile Property!
Your Electronic Tenant Portal is now in the palm of your hand! By downloading / bookmarking Kruse Woods
Corporate Park's Mobile Property app to your Smartphone, you can add an icon to the 'home screen' of your
mobile device and have all the information and features of your Electronic Tenant Portal wherever you go.
Simply follow these 2 steps to add Mobile Property to your Smartphone's home screen:
Step 1: Access the Mobile Site:
Type, or copy and paste, the Portal URL into your Smartphone's Web browser:
http://krusewoodscorporatepark.info
The Portal will automatically redirect to the mobile site.
Step 2: Add the App to your Mobile Device's home screen:
iPhone / iPad:
1. When you have the mobile property app displayed in your web browser, click on the share icon
(bottom/center - box with arrow icon) and choose "Add to Home Screen."
2. Choose a name for the new application, or leave as is, and click "Add."
BlackBerry:
1. When you have the mobile property app displayed in your web browser, use the menu button and
choose "Add to Home Screen."
2. Choose the name and location for your application, or leave the default settings, and press "Add."
Android:
1. When you have mobile property app displayed in your web browser, use the menu button and choose
"Add Bookmark."
2. Go to your desktop / home screen and hold down a finger on any blank area until prompt comes up.
At this prompt - select shortcuts - Bookmarks - Mobile Site.
Operations: Accounting
Rent is due on or before the first of the month. You will not receive invoices for monthly rental obligations. If
you have questions, concerns, or need information on payee or where to mail rent, please contact the
Property Management office at 503.619.3200.
Accounts Payable
Miscellaneous invoices for extra services and after-hour HVAC are processed monthly by the Property
Management Office. These accounts payable are due upon receipt.
Operations: Building Holidays
During those holidays identified in your lease, the Kruse Woods Corporate Park operates with a limited staff
and provides limited services. Those services are identified below:
Scheduled and pre-arranged HVAC at an overtime rate.
24-hour building card access.
Requests for janitorial services can be arranged for an additional charge.
Observed Holidays:
New Year's Day
Martin Luther King, Jr. Birthday
Presidents' Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas Day
Any other day deemed a National Holiday by the President of the United States.
Operations: Building Hours
Hours of Building Operation
7:00 AM – 6:00 PM, Monday – Friday
Property Management Office
8:00 AM – 5:00 PM, Monday - Friday
Moving Hours:
Freight elevator reservations must be made 24 hours in advance either online or by calling the management
office. All tenant moves must occur before 8:00 AM or after 5:00 PM, Monday – Friday. Saturday and
Sunday moves can occur at any time with advance notice to Management Office.
Operations: Leasing
Shorenstein Realty Services oversees the leasing at the Kruse Woods Corporate Park and handles all
tenant lease renewals and expansions. Pacific Real Estate Partners, Inc. has been retained to handle all
new lease activity. For lease information, contact Matt Cole, Regional Leasing Manager for Shorenstein at
503.412.4800. Listed below is the contact information for the authorized representatives from Pacific Real
Estate Partners, Inc.
Buzz Ellis
503.972.8091
[email protected]
Jeff Sholian
Vice President 503.972.8092
[email protected]
Partner
Operations: Property Management
The staff of the Kruse Woods Corporate Park is dedicated to making your work environment as safe and
pleasant as possible. The Property Management Office is located at 5335 Meadows Road, Suite 275.
Please do not hesitate to contact the Property Management Office at:
Phone: 503.619.3200
Fax: 503.619.3210
Address:
Kruse Woods II
5335 Meadows Road, Suite 275
Lake Oswego, OR 97035
The following personnel are available to address your needs:
All Buildings
Kelley Brewster
503.412.4842
[email protected]
Matt Cole
Regional Leasing Mgr
503.412.4800
[email protected]
Andrea O’Neil
Construction Manager
503.412.4844
[email protected]
Rachel Rambin
Construction Assistant
503.619.3219
[email protected]
Candice Kelsey
Tenant Services Coordinator 503.412.4823
[email protected]
Dina Schilling
[email protected]
Laura Silverman
[email protected]
General Manager
OR-Kruse Oaks LLC
Property Manager
Assistant Prop. Mgr.
Kelley Brewster
503.412.4842
[email protected]
Holly Mengis
503.412.4801
[email protected]
OR-Meadows LLC
Property Manager
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Kruse Way LLC
Property Manager
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
OR-Kruse Woods LLC
Property Manager
Karen Alexander
503.412.4856
[email protected]
Sadie Kramer
503.619.3203
[email protected]
Policies and Procedures: Construction Regulations
Construction firms and personnel providing tenant improvement services must be approved in advance by
the Property Management Office. Adequate insurance, evidenced by Certificates of Insurance reflecting
public liability, property damage and workmen’s compensation in amounts equal to those required under the
applicable leases, must be provided to Property Management. These certificates must name the building
ownership entity, Shorenstein Realty Services, LP, Shorenstein Properties LLC and Shorenstein Company
LLC as additional insured. All work must comply with applicable building municipal requirements.
Policies and Procedures: Forms
For your convenience, we have included downloadable and printable PDF document forms that will expedite
various building management service requests. Hard copies of all forms are available from the Property
Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If
not already installed on your computer, it can be obtained for free at www.adobe.com.
Angus Authorized Requestor Form
Boardroom Information
Boardroom Rules and Regulations
Building Access Agreement
Building Rules and Regulations
Compliant Vendors
Data Cable Requirements
Delivery/Moving Guidelines
Fitstop Form
Insurance Requirements OR - Kruse Oaks, LLC
Insurance Requirements OR - Kruse Way, LLC
Insurance Requirements OR - Kruse Woods, LLC
Insurance Requirements OR - Meadows Lake, LLC
Kruse Oaks Conference Center Brochure
Kruse Woods Corporate Park Brochure
Lobby Directoty Signage Request
Plumbing Policy/Kitchen Equipment
Rental Payments - Kruse Oaks
Rental Payments - Kruse Way
Rental Payments - Kruse Woods
Rental Payments - Meadows Lake
Resource List
Signage Request Form
Tenant Contact Information
Tip Sheet: Boardroom Reservation
Tip Sheet: Freight Elevator
Tip Sheet: Work Order
The Club at Kruse Woods Membership Fees & Rates
W9 - OR Kruse Oaks LLC
W9 - OR Kruse Way LLC
W9 - OR Kruse Woods
W9 - OR Meadows LLC
Policies and Procedures: Insurance
As noted in the Insurance provision of your Lease Agreement, Shorenstein Realty Services must have a
copy of your Certificate of Insurance as verification of required coverage.
The certificate should reflect the following information:
Building Address (i.e.- 5000 Meadows Road, Lake Oswego, OR)
Additional Insured:
Shorenstein Company, LLC
Shorenstein Management, Inc.
Shorenstein Realty Services, L.P.
Shorenstein Properties, LLC
No cancellation of the policy without a 30 day written notice.
The Lessee and its insurer waive the right of subrogation against the Lessor, its Agent(s) and the Additional
Insured.
Lessor’s insurance is primary to any insurance provided by the Additional Insured’s and is non-contributory.
Before taking possession of your premises and with any change of Certificate of Insurance, please
forward your certificate to:
Shorenstein Realty Services
5335 Meadows Rd, Suite 275
Each year, as you renew your insurance, we will need a new Certificate of Insurance sent to the addresses
noted above.
Policies and Procedures: Moving Procedures
All tenant moves must be coordinated with the management office. Please notify the property manager of
your proposed moving date. The moving contractor should also contact the management office so that use
of the elevator can be scheduled. The moving contractor must provide evidence of liability insurance
coverage at least five (5) days prior to the day of the move.
We request that all moves be undertaken during non-business hours to simplify access to the building and
minimize any inconvenience to other tenants.
Please use loading zones for unloading. DO NOT PARK IN FIRE LANES.
The moving contractor must provide evidence of the following:
1. Workmen’s Compensation in statutory limits for the state, with employer’s liability of $1,000,000;
bodily injury, personal injury and property damage liability insurance in comprehensive general
liability form. The certificate of evidence must be furnished to the management office before any
items can be moved onto the premises.
2. Comprehensive General Liability insurance that includes coverage of operation, elevators, and
products, including personal injury and contractual liability coverage and shall designate the
assumptions of liability under performance of the act of moving. Such insurance shall be in limits no
less than $2,000,000 per occurrence combined single limit bodily injury or property damage.
Property damage insurance shall be in broad form including completed operations.
In addition, the moving contractor must agree to protect, indemnify, and hold the landlord harmless from and
against all claims, demands and causes of action of every kind and character, arising in favor of moving
contractor’s employees, tenant and its employees, or other third parties due to bodily injury, personal injury,
death, or damage to property in any way resulting from willful or negligent acts or omissions on the part of
the moving contractor, its agents, employees, representatives, or sub-contractors. The moving contractor
shall be responsible for all damages and losses sustained to tools and equipment utilized in the performance
of all work there under.
When moving into the building, please contact the management office for assistance. The management
office will issue your tenant representative a Pass/Key, which grants access to the building. Additional
cards will be issued upon request. Shorenstein requires that the moving contractor provide protection for
building flooring, walls and elevators during loading and unloading. If you are not using a moving
contractor, please call the management office for assistance in coordinating the use of the elevator and
protection of flooring.
Please ask the moving contractor to contact the property manager well in advance of the moving date to
schedule use of the elevator. The elevator is available for moving during non-business hours only with the
approval of the management office. Approval is also required for moves that are scheduled to take place
during the weekend.
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Policies and Procedures: Rules and Regulations
The following Rules and Regulations shall apply, where applicable, to the Premises, the Building, the
parking facilities (if any), the Property and the appurtenances. In the event of a conflict between the
following Rules and Regulations and the terms of the Lease Agreement, the terms of the Lease Agreement
shall prevail.
1. Sidewalks, doorways, vestibules, halls, stairways and other similar areas shall not be obstructed by
Tenant or used by Tenant for any purpose other than ingress and egress to and from the Premises.
No rubbish, litter, trash, or material shall be placed, emptied, or thrown in those areas. At no time
shall Tenant permit Tenant’s employees to loiter in Common Areas or elsewhere about the Building
or Property.
2. Plumbing fixtures and appliances shall be used only for the purposes for which designed and no
sweepings, rubbish, rags or other unsuitable material shall be thrown or placed in the fixtures or
appliances.
3. No signs, advertisements or notices shall be painted or affixed to windows, doors or other parts of the
Building, except those of such color, size, style and in such places as are first approved in writing by
Landlord. All tenant identification and suite numbers at the entrance to the Premises shall be installed
by Landlord, at Tenant’s cost and expense, using the standard graphics for the Building. Except in
connection with the hanging of lightweight pictures and wall decorations, no nails, hooks or screws
shall be inserted into any part of the Premises or Building except by the Building maintenance
personnel without Landlord’s prior approval, which approval shall not be unreasonably withheld.
4. Landlord may provide and maintain in the first floor (main lobby) of the Building an alphabetical
directory board or other directory device listing tenants. No other directory shall be permitted unless
previously consented to by Landlord in writing.
5. Tenant shall not place any lock(s) on any door in the Premises or Building without Landlord’s prior
written consent, which consent shall not be unreasonably withheld, and Landlord shall have the right
at all times to retain and use keys or other access codes or devices to all locks within and into the
Premises. A reasonable number of keys to the locks on the entry doors in the Premises shall be
furnished by Landlord to Tenant at Tenant’s cost and Tenant shall not make any duplicate keys. All
keys and access cards shall be returned to Landlord at the expiration or early termination of the
Lease.
6. All contractors, contractor’s representatives and installation technicians performing work in the
Building shall be subject to Landlord’s prior approval, which approval shall not be unreasonably
withheld, and shall be required to comply with Landlord’s standard rules, regulations, policies and
procedures, which may be revised from time to time.
7. Movement in or out of the Building of furniture or office equipment, or dispatch or receipt by Tenant of
merchandise or materials requiring the use of elevators, stairways, lobby areas or loading dock
areas, shall be performed in a manner and restricted to hours reasonably designated by Landlord.
Tenant shall obtain Landlord’s prior approval by providing a detailed listing of the activity, including
the names of any contractors, vendors or delivery companies, which approval shall not be
unreasonably withheld. Tenant shall assume all risk for damage, injury or loss in connection with the
activity.
8. Landlord shall have the right to approve the weight, size, or location of heavy equipment or articles in
and about the Premises, which approval shall not be unreasonably withheld, provided that approval
by Landlord shall not relieve Tenant from liability for any damage in connection with such heavy
equipment or articles.
9. Corridor doors, when not in use, shall be kept closed.
10. Tenant shall not: (a) make or permit any improper, objectionable or unpleasant noises or odors in
the Building, or otherwise interfere in any way with other tenants or persons having business with
them; (b) solicit business or distribute or cause to be distributed, in any portion of the Building,
handbills, promotional materials or other advertising; or (c) conduct or permit other activities in the
Building that might, in Landlord’s sole opinion, constitute a nuisance.
11. No animals, except service animals, shall be brought into the Building or kept in or about the
Premises.
12. No flammable, explosive or dangerous fluids or substances shall be used or kept by Tenant in the
Premises, Building or about the Property, except for those substances as are typically found in
similar premises used for general office purposes and are being used by Tenant in a safe manner
and in accordance with all applicable Laws. Tenant shall not, without Landlord’s prior written
consent, use, store, install, spill, remove, release or dispose of, within or about the Premises or any
other portion of the Property, any asbestos-containing materials or any solid, liquid or gaseous
material now or subsequently considered toxic or hazardous under the provisions of 42 U.S.C.
Section 9601 et seq. or any other applicable environmental Law which may now or later be in effect.
Tenant shall comply with all Laws pertaining to and governing the use of these materials by Tenant
and shall remain solely liable for the costs of abatement and removal.
13. Tenant shall not use or occupy the Premises in any manner or for any purpose which might injure the
reputation or impair the present or future value of the Premises or the Building. Tenant shall not use,
or permit any part of the Premises to be used for lodging, sleeping or for any illegal purpose.
14. Tenant shall not take any action which would violate Landlord's labor contracts or which would cause
a work stoppage, picketing, labor disruption or dispute or interfere with Landlord's or any other
tenant’s or occupant’s business or with the rights and privileges of any person lawfully in the Building
(“Labor Disruption”). Tenant shall take the actions necessary to resolve the Labor Disruption, and
shall have pickets removed and, at the request of Landlord, immediately terminate any work in the
Premises that gave rise to the Labor Disruption, until Landlord gives written consent for the work to
resume. Tenant shall have no claim for damages against Landlord or any of the Landlord Related
Parties nor shall the Commencement Date of the Term be extended as a result of the above actions.
15. Tenant shall not install, operate or maintain in the Premises or in any other area of the Building,
electrical equipment that would overload the electrical system beyond its capacity for proper, efficient
and safe operation as determined solely by Landlord. Tenant shall not furnish cooling or heating to
the Premises, including, without limitation, the use of electric or gas heating devices, without
Landlord’s prior written consent. Tenant shall not use more than its proportionate share of telephone
lines and other telecommunication facilities available to service the Building.
16. Tenant shall not operate or permit to be operated a coin or token operated vending machine or similar
device (including, without limitation, telephones, lockers, toilets, scales, amusement devices and
machines for sale of beverages, foods, candy, cigarettes and other goods), except for machines for
the exclusive use of Tenant’s employees and invitees.
17. Bicycles and other vehicles are not permitted inside the Building or on the walkways outside the
Building, except in areas designated by Landlord.
18. Landlord may from time to time adopt systems and procedures for the security and safety of the
Building and Property, its occupants, entry, use and contents. Tenant, its agents, employees,
contractors, guests and invitees shall comply with Landlord’s systems and procedures.
19. Landlord shall have the right to prohibit the use of the name of the Building or any other publicity by
Tenant that in Landlord’s sole opinion may impair the reputation of the Building or its desirability.
Upon written notice from Landlord, Tenant shall refrain from and discontinue such publicity
immediately.
20. Neither Tenant nor its agents, employees, contractors, guests or invitees shall smoke or permit
smoking in the Common Areas, unless a portion of the Common Areas have been declared a
designated smoking area by Landlord, nor shall the above parties allow smoke from the Premises to
permeate or emanate the Common Areas or any other part of the Building. Landlord shall have the
right to designate the Building (including the Premises) as a non-smoking building.
21. Landlord shall have the right to designate and approve standard window coverings for the Premises
and to establish rules to assure that the Building presents a uniform exterior appearance. Tenant shall
ensure, to the extent reasonably practicable, that window coverings are closed on windows in the
Premises while they are exposed to the direct rays of the sun.
22. Deliveries to and from the Premises shall be made only at the times, in the areas, and through the
entrances and exits reasonably designated by Landlord. Tenant shall not make deliveries to or from
the Premises in a manner that might interfere with the use by any other tenant of its premises or of
the Common Areas, any pedestrian use, or any use which is inconsistent with good business
practice.
23. The work of cleaning personnel shall not be hindered by Tenant after 5:30 p.m., and cleaning work
may be done at any time when the offices are vacant. Windows, doors and fixtures may be cleaned
at any time. Tenant shall provide adequate waste and rubbish receptacles to prevent unreasonable
hardship to the cleaning service.
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Properties: 4000 Kruse Way Place, Bldg 1,2 & 3
4000 Kruse Way Place
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Greg Soukup
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Sylvia Perez
Properties: 4004 Kruse Way Place
4004 Kruse Way Place
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Greg Soukup
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Sylvia Perez
Properties: Kruse Way Plaza I
4500 Kruse Way
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Gabe Morgan
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Mario Reyes
Properties: Kruse Way Plaza II
4550 Kruse Way
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Gabe Morgan
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Mario Reyes
Properties: Kruse Woods I
5285 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Sadie Kramer
503.619.3203
[email protected]
Greg Soukup
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Irene Reyes
Properties: Kruse Woods II
5335 Meadows Road
Property Manager
Engineer
Tenant Services
Coordinator
Dayporter
Karen Alexander
503.412.4856
[email protected]
Sadie Kramer
503.619.3203
[email protected]
Gabe Morgan
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
503.412.4899
[email protected]
Laura Silverman
503.619.3213
[email protected]
Enrique Gonzalez
Properties: Kruse Woods III
5005 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Sadie Kramer
503.619.3203
[email protected]
Ken Russell
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Mario Reyes
Properties: Kruse Woods IV
5665 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Sadie Kramer
503.619.3203
[email protected]
George Leitch
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Danneta Moore
Properties: Kruse Woods V
5885 Meadows Road
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Chuck Stutzman
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Danneta Moore
Properties: 4800 Meadows
4800 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Daniel Robledo
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Enrique Gonzalez
4900 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Daniel Robledo
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Yolanda Rosales
4949 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Ken Russell
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Yolanda Rosales
5000 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Ken Russell
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Yolanda Rosales
5800 Meadows Road
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Chuck Stutzman
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Maria Correa
6000 Meadows Road
Property Manager
Engineer
Susan Foote
503.619.3218
[email protected]
Erin McGough
503.412.4820
[email protected]
Chuck Stutzman
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Maria Correa
Properties: Kruse Oaks I
5300 Meadows Road
Property Manager
Engineer
Tenant Services
Coordinator
Dayporter
Kelley Brewster
503.412.4842
[email protected]
Holly Mengis
503.412.4801
[email protected]
Gabe Morgan
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
503.412.4899
[email protected]
Laura Silverman
503.619.3213
[email protected]
Irene Reyes
Properties: Kruse Oaks II
5400 Meadows Road
Property Manager
Engineer
Karen Alexander
503.412.4856
[email protected]
Holly Mengis
503.412.4801
[email protected]
Gabe Morgan
Candice Kelsey
503.412.4823
[email protected]
Dina Schilling
[email protected]
Dayporter
Laura Silverman
503.619.3213
[email protected]
Enrique Gonzalez
Security: Access Control System
An access system controls unauthorized entry from 6:00 PM-7:00 AM.
An access card is necessary to enter the building during non-business hours. The initial access card supply
will be provided to the tenant at no cost. Additional access control keys will be available by entering a work
order online and are given at a cost of $20 per card.
Please remember to contact Property Management immediately if an access card is lost, stolen or when an
employee leaves. To deactivate access card please enter a work order online or contact the property
management office 503.619.3200.
We suggest that you request an active access card report at least quarterly, to ensure that all your company
access cards are up to date.
Security: Access for Guests and Contractors
All buildings are accessible to tenants and their guests at all times. When guests are expected after 6:00
PM, Monday-Friday, each tenant is responsible for access to the building and their respective suite.
Contractors working in the building(s) after regular business hours must provide proof of insurance and be
an approved service by the Property Management Office. All access and work is to be coordinated with the
Management Office. For further information please contact 503.619.3200.
Security: Building Security Officers
The Kruse Woods Corporate Park provides security patrol services 7 days a week. Officers are trained to
respond quickly to emergencies and are always ready to answer questions and direct visitors.
Security: General Office Security
Never leave your reception area unattended when your suite entry door is unlocked.
Report all suspicious persons to Property Management and/or Security. Call 911 if you feel that the
suspicious person is dangerous in any way.
Do not allow persons making deliveries to wander through your offices without an escort.
Keep valuables (cash, wallets, purses, calculators, televisions, I-Pods, digital cameras, radios) in a
safe place. Avoid putting purses under your desk or in the lower desk drawer.
Never assume you may safely leave your desk with valuables in sight.
Require strict compliance with the use of a visitor logbook to record names of persons entering and
departing the office after regular business hours.
Strangers should not be sent to an empty office to use a telephone. Instead offer to dial the number
for them or escort them to a phone and stay with them while they make their call.
Do not allow workmen free access to your suite. Property Management will inform you when we are
sending repairmen or will escort repairmen. Call the Property Management Office to verify. Notice if
they are in a uniform and if the uniform name correctly identifies their business.
Above all, be alert and question strangers. Ask for a business card or ID badge. Ask with whom they
have an appointment and escort them to that person’s office. If you are uncomfortable approaching
someone unknown, call Property Management and/or Security.
Call for assistance before confronting someone who cannot satisfactorily demonstrate his or her
identity or purpose in your offices. Be suspicious of any person who enters your suite and when
confronted makes excuses that they are lost or looking for another company.
When you secure your premises at the end of the business day, lock all doors. We recommend
locking your corridor doors even if people are working late. Additionally, we recommend that you
monitor and maintain security devices on all corridor doors.
Offices are often most vulnerable to thieves during lunchtime and right before closing. At these times
there is often a lot of movement, and people are frequently away from their desks.
Put serial numbers on all business equipment to aid police in locating the equipment if stolen.
If an employee is terminated for any reason, consider re-keying entrance locks, resetting
combinations or access codes they may have been entrusted with and canceling building access
cards with the Property Management Office.
If your firm will be closed when the rest of the building is normally open, arrange for building personnel
to collect newspapers and mail.
Keys kept on a ring should never have an identifying tag in case they are lost.
If sidewalks or corridors are used for delivery of goods, never leave these items unattended.
Security: Solicitation
The building does not permit solicitations. If a solicitor comes to your suite we believe the best method to
stop solicitors from going from customer to customer is to:
Ask the solicitor for a business card;
Have the solicitor wait a moment;
Call the Property Management Office at 503.619.3200; and
Give your location and a description of the solicitor.
We will send a Security Officer or Property Management representative to your suite to escort the solicitor
from the building.
Security: Thefts
It is important to report any suspected theft, no matter how small. If you suspect a theft has occurred, please
make the following calls immediately:
Property Management Office, 503.619.3200
Police Department Emergency 911
Police Non-Emergency number 503.635.0250
Your insurance carrier
If your credit cards or personal ID information is stolen, please contact your credit card company
immediately. Thieves usually initiate charges on stolen credit cards within 15 minutes of the event!!
Services: Energy Conservation
You can help reduce operating expenses and assist Property Management in conserving energy by
following a few simple rules. At the end of each working day, require employees to turn off all lights,
computers, monitors, copiers and fax machines.
Equipment such as cell phone chargers, coffee makers, radios and fans drain energy so they should be
unplugged when they are not in use.
During the summer months assuring that exterior window blinds are dropped down and turned will help
reduce heat load within the building and lower HVAC/utility costs.
Services: Janitorial Services
Cleaning service is provided five nights a week, Sunday through Thursday. Carpets will be vacuumed,
unobstructed surfaces dusted, and trash will be emptied. If trash that is to be disposed of is not in
wastebaskets, then please inform the cleaning personnel by leaving a large note on such items marked
TRASH. Please DO NOT leave items that are not trash on top or near wastebaskets that might be
misconstrued as garbage. If you have special cleaning needs, such as carpet shampooing, please enter a
work order online. Special cleaning services can be arranged at tenant expense.
If a small cleaning problem should arise during working hours, please contact the Property Management
Office, or your Property Manager via the online work order system.
Services: HVAC
If the temperature in your office needs adjustment, please enter a work order via the online system. Your
request will be referred immediately to engineering personnel via our Nextel system.
The standard hours of operation of the heating and air conditioning systems are 7:00 am-6:00 pm Monday
through Friday. Special arrangements should be made for any HVAC needed outside of those hours. For
weekend HVAC, please contact Property Management by noon on the Friday before to allow time to
process your request.
Services: Lost and Found
Please report any lost or missing items to the Property Management Office. Items found on the premises
are kept for one month.
Services: Mail and Deliveries
Federal Express
Locations:
4000 Kruse Way
Place
4500 Kruse Way
Outside Bldg. 1
Final pick-up 3:45 pm
East Stairwell
4900 Meadows Road Outside Rear
4949 Meadows Road Parking Garage
5000 Meadows Road Outside Back Door
5285 Meadows Road Mailroom – 1st Fl.
5335 Meadows Road Mailroom – 1st Fl.
5665 Meadows Road Parking Garage
UPS
Locations:
4000 Kruse Way
Place
4550 Kruse Way
4800 Meadows Road
4900 Meadows Road
4949 Meadows Road
5000 Meadows Road
5300 Meadows Road
5335 Meadows Road
5665 Meadows Road
Outside Bldg. 1
Outside
Parking Garage
Outside Rear
Parking Garage
Outside Rear
Mailroom – 1st Fl.
Parking Lot
Parking Garage
Airborne
Locations:
4000 Kruse Way Place Outside Bldg. 1
Stairwell, 1st Fl.
4550 Kruse Way
5000 Meadows Road Outside Rear
5285 Meadows Road Garage, Stairwell
DHL
Locations:
5000
Meadows
Road
Outside Rear
Pick-up times are set by the appropriate delivery service and are subject to change at any time. Pick-up
times are posted on each box. Deliveries will be made directly to each tenant’s suite. The Management
Office cannot accept deliveries for other offices.
Services: Recycling
In partnership with Clackamas County, the City of Lake Oswego and Allied Waste, Shorenstein Realty
Services, LP has implemented a commingling recycling program at the Kruse Woods Corporate Park and
asks for 100% participation by all tenants. Centralized containers that collect paper, plastic, metal and
cardboard are removed once a week, or as needed, by the janitorial crew. Tenants are required to empty
their desk side boxes into the centralized container to assist with the program. Glass can be recycled as
well but must be separated from other recycled product. For more information, contact the Property
Management Office at 503.619.3200.
Need to recycle electronics? Visit Earth Protection Services at 7272 SW Durham Road, Suite 100, Tigard,
between 8:00 AM to 4:00 PM, Monday-Friday. For a small fee they will accept cell phones, electronics,
monitors, computers and televisions.
Services: Service Requests
Maintenance requests may be submitted to Property Management and Engineering either via the
Shorenstein online Work Order System, a service request management application, or by calling the
Property Management Office at 503.619.3200. The Work Order System allows Tenants to easily initiate and
track all service and maintenance requests using an Internet Browser.
Click here to access the Work Order System
Provided are Work Order System Tip Sheets when placing requests and reservations:
Work Order System Request Tip Sheet
Work Order System Reservation Tip Sheet
The Neighborhood: Conference Rooms
As a tenant at the Kruse Woods Corporate Park, one of the amenities available to you is the use of
conference facilities. There are twenty-two (22) conference rooms available at the park at no charge.
Additionally, the Kruse Oaks Conference Center located at 5300 Meadows Road, consisting of two
state-of-the-art training rooms, is available to all tenants at very competitive rates.
Demand is high for the conference rooms. To best serve your needs, book in advance via the Work Order
System or contact the Property Management Office at 503.619.3200.

Kruse Woods Corporate Park Electronic TenantÂ® Portal

Transcription

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