SHOW OFF THE MEMBERSHIP IN DEMO MODE
Transcription
SHOW OFF THE MEMBERSHIP IN DEMO MODE
MyLegalShield App Demo Mode SHOW OFF THE MEMBERSHIP IN DEMO MODE Use the Demo Mode to let prospective members and associates take MyLegalShield for a test drive. Here’s how. 1 Log out of your account. At your login screen, instead of your usual name and password, type in— a. User Name: legalshield b. Password: justice 1 Remember As you demo this app to prospects, remind them that our law firms vigilantly protect your identity—when they call through the app, their firm will ask for their name, address, phone number, and member n umber to confirm their identity. Now you’re in Demo Mode! You or your prospect can test the following features of the app: 2 Call Your Law Firm or Call Your IDT Advisor. Confirming the call will take the user to a pre-taped executive message. 3 Call Member Services a. Here, you can choose to email or call about “Legal Plan Issues” or “IDT Issues.” i. Email: a sample email screen appears ii. Call: confirm the call to hear the pre-taped executive message 2 3 NOTE: In Demo Mode, the name and membership numbers you see are part of the demo. When the app is live, your name and the membership numbers that you see will reflect those associated with your specific membership. i ii 4 Emergency Legal Access. Confirming the call will take the user to a pre-taped executive message. 5 Menu icon in upper left corner. Members can browse information about the legal plan, identity theft plan, LegalShield, and auto accidents. 5 4 6 Help with Accidents. Confirming the call will take the user to a pre-taped executive message. 7 Log out when finished. This is a tremendous tool to aid you in your formal sales presentations and casual conversations! 6
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