citizen_s_charter_-_pao

PROVINCIAL AGRICULTURE OFFICE
Frontline Service
Schedule of Availability of the Service
:
:
Who may avail of the Service
What are the Requirements
Duration
:
:
:
PROVISION OF AGRICULTURE AND FISHERY TRAININGS/SEMINARS
MONDAY TO FRIDAY
8:00am to 5:00pm without noon break
Any Individual Farmer/Fisherfolk or People’s Organization
Letter request approved by the Governor
3 days 20 minutes
HOW TO AVAIL OF THE SERVICE:
STEPS
1
2
3
4
CLIENTS
DURATION OF
THE ACTIVITY
Submits the approved Request with Receives, records and forwards the 2 minutes
Activity Design, as recommended by the Request to the Provincial Agricultural
Municipal/City
Agricultural
Officer Officer
(MAO/CAO).
Asks for the confirmation on the training
schedule and Activity Design
Secures the final
training/seminar
schedule and copy of Activity Design
SERVICE PROVIDER
Reviews, recommends and confirms
the contents of the Activity Design
Provides the final training schedule
and copy of the Activity Design
Attend seminar/ training and receive Conduct training and provide Training
training certificate
Certificate
15 minutes
3 minutes
2-3 days
END OF TRANSACTION
PERSON IN-CHARGE
FEE
Agnes D. Maghuyop
Receptionist
None
Jose L. Satorre Provincial
Agricultural Officer
Ma. Cristina B. Sinodivila
Acting Assistant Provincial
Agricultural Officer
Ma. Cristina B. Sinodivila
Ann Fay Caga-anan
Anonita Sagrado
Gil Caliso
Valentina Dayag
Necifin Caga-anan
Marieta Florin
Vincent Buendia
Exuperia Balais
Jennifer Binaoro
Nilda Emphasis
None
FORMS
None
Training
Certificate
Frontline Service
Schedule of Availability of the Service
:
:
Who may avail of the service
What are the Requirements
Duration
:
:
:
CROP DAMAGE ASSESSMENT DUE TO CALAMITY AND PEST OCCURRENCE
MONDAY TO FRIDAY
8:00am to 5:00pm without noon break
Any affected individual or community within the province
Letter Request Approved by the Governor
1 day and 1 hour and 9 minutes
HOW TO AVAIL OF THE SERVICE:
STEPS
1
CLIENTS
SERVICE PROVIDER
DURATION OF
PERSON
THE ACTIVITY
IN-CHARGE
Forwards the Letter Request Receives, records and forwards the 2 minutes
Agnes V. Maghuyop
approved by the Governor to the approved request to the Provincial
Receptionist
Provincial Agriculture Office
Agricultural Officer
2
Asks for the assessment schedule Arranges and confirms the schedule for 5 minutes
from the Provincial Agricultural crop assessment
Officer (PAO) or the Assistant PAO.
3
Secures the confirmation
assessment schedule
4
Waits at the subject area, where Conducts crop damage assessment
the crop damage happens, on the
confirmed date
Receive the copy of the crop Prepare the crop damage assessment
damage assessment
report and provide copy to the requesting
party, PGO and regional office.
END OF TRANSACTION
5
of Takes note of the confirmed schedule
FEE
None
None
1 hour
Jose L. Satorre/
Ma. Cristina B.
Sinodivila
(PAO)/
Assistant PAO
Jose L. Satorre/
Ma. Cristina B.
Sinodivila
Valentina Dayag
1 day
Valentina Dayag
None
2 minutes
None
None
FORMS
Frontline Service
Schedule of Availability of the Service
:
:
Who may avail of the service
What are the Requirements
Duration
:
:
:
PROVISION OF VEGETABLE SEEDS FOR BACKYARD GARDENING
MONDAY TO FRIDAY
8:00am to 5:00pm without noon break
Any household in the province
Letter request approved by the Governor
6 minutes
HOW TO AVAIL OF THE SERVICE:
STEPS
1
2
3
CLIENTS
SERVICE PROVIDER
DURATION OF
THE ACTIVITY
Submits the approved Request to Receives, records and forwards the 2 minutes
the Provincial Agriculture Office
approved Request to the Vegetable
seeds in-charge
Asks for the available vegetable Informs the clients on the available 3 minutes
seeds variety
vegetable seeds variety
Signs the Recipients’ List
Provides the clients with the Recipient’s 1 minute
List and have it signed by the clients and
extends the available seeds as
requested
END OF TRANSACTION
PERSON
IN-CHARGE
Agnes V. Maghuyop
Receptionist
FEE
None
Santosa B. Pulgarinas None
Vegetable Seeds
Commodity in-charge
Santosa B. Pulgarinas None
Vegetable Seeds
Commodity in-charge
FORMS
Frontline Service
Schedule of Availability of the Service
:
:
Who may avail of the Service
Documents Required
:
:
Duration
:
PROVISION OF TRACTOR SERVICES
MONDAY TO FRIDAY
8:00am to 5:00pm without noon break
Any individual farmer
1.) Original copy of tractor request
2.) Original copy of Official Receipt
23 hours, 27 minutes and 55 seconds
HOW TO AVAIL OF THE SERVICE:
STEPS
1
DURATION OF
PERSON
THE ACTIVITY
IN-CHARGE
Submits/Presents
the
tractor Receives, records and forwards 1 minute
Agnes D. Maghuyop
request duly recommended by the approved request to the Tractor
Receptionist
Municipal Agricultural Officer and Coordinators;
approved
by
the
Provincial
Governor
Informs the MAO/CAO concerned of 2 minutes
Alberto A. Cuizon
the approved request
Provincial Tractor
Coordinator
CLIENTS
SERVICE PROVIDER
FEE
None
None
Validates and confirms the area for 3 hours
plowing and harrowing
District Tractor
Coordinator
Ruben V. Cabarse
(2nd District)
Raul O. Silagon
(1st District)
None
Informs the Municipal Agricultural 3 minutes
Officer (MAO/CAO) on the validation
report;
Ruben V. Cabarse
Raul O. Silagon
None
Guides the client
1 min
FORMS
Original
copy of
accomplished
Tractor
Request
2
3
4
5
6
7
8
Asks the Provincial Tractor
Coordinator for the confirmation on
the schedule of tractor mobilization
Receives the final schedule of
tractor coordinator from the
Provincial Tractor Coordinator
Inquires the Tractor Coordinator on
the cost of tractor rental and
payment procedure
Receives the Order of Payment from
the Tractor Coordinator and
proceed to Provincial Treasurer’s
Office (PTO) for payment of the
required amount.
Presents the Official Receipt to the
Tractor Coordinators as proof of
payment
Waits at the agreed area where the
tractor is scheduled to be deployed
Monitors the area to be plowed and
harrowed by the assigned Tractor
Operator
Confers with the Provincial Agricultural
Officer
2 mins.
Alberto A. Cuizon
Provincial Tractor
Coordinator
None
Instructs the Tractor Coordinator for the
mobilization of the tractor unit
1 min.
Jose L. Satorre
Provincial
Agricultural Officer
None
Gives confirmation to the client on the
final schedule
15 seconds Alberto A. Cuizon
Provincial Tractor
Coordinator
1 minute
Informs and orients farmer client on 5 minutes
payment procedure for tractor rental;
Issues Order of Payment
5 minutes
None
None
Ruben V. Cabarse
None
Raul O. Silagon
Ruben V. Cabarse
1000.00/ha.
Raul O. Silagon
Confirms the Official Receipt
Ruben V. Cabarse
Raul O. Silagon
None
Mobilizes the tractor unit to the specified 4 hours
area.
Ruben V. Cabarse
Raul O. Silagon
None
Plows and harrows the area
Candelario P. Batoon
Jerrybel Bolando
Warlito Ayawan
None
END OF TRANSACTION
15 seconds
16 hours/
hectare