PROGRAM 2015

PROGRAM 2015
2015 NSW Community Housing Conference + Awards Dinner Program V
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Introduction
The 2015 NSW Community Housing Conference takes as its theme ‘Setting New Directions’:
adopting a positive approach to ways in which the community housing sector and its partners
can address housing affordability, respond to its consequences while at the same time provide
high quality and responsive services to people living in its properties.
The NSW Government has publically said ‘nothing is off the table’ concerning its response to
the submissions made to the Social Housing Discussion Paper. Our conference aims to
stimulate further ideas and debate and demonstrate how the industry could help in achieving
the paper’s ‘three pillars’. With the right combination of policy and targeted investment
supporting a strong and capable community housing sector a real difference could be made.
The conference is structured around plenaries composed of expert panels debating the issues,
proposing solutions and engaging in discussion about the evidence, alternative ideas and ways
to implement changes. We have six concurrent workshop streams echoing the Social Housing
Discussion Paper’s three pillars and reflecting the ‘new directions’ the sector is taking in
enabling community regeneration, diversifying into new (complementary) business and growing
its own capacity.
Enjoy the conference!
Wendy Hayhurst and the Federation team
2015 NSW Community Housing Conference + Awards Dinner Program V
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th
Day 1, Tuesday 5 May 2015
8.15 – 09.00
Registration
WELCOME TO COUNTRY (Grand Ballroom): Aunty Rhonda Dixon-Grovenor
9.00 – 09.30
WELCOME TO THE COMMUNITY HOUSING CONFERENCE
Conference Chair: Mike Allen, Housing Advisor
Keynote presentation: Minister Hazzard, Minister for Families and Communities
PANEL DISCUSSION (Grand Ballroom)
Housing Affordability - The Challenge
9.30 – 11.00
More than half NSW’s low income renters and home purchasers are in housing stress, 60,000 households are on the waiting list for public and community housing; private sector rents are galloping
ahead in previously lower cost outer Sydney suburbs, transport systems congested with the increasing numbers of people travelling longer distances from Sydney’s’ edges and women who flee
violence are unable to find a place to go. And we are told the NSW population (and households) will continue to grow at a faster pace than current rates of new housing supply. How should we
respond both at a federal and state level, what are the priorities, are there any immediate changes we can make? Our panel of experts exchange ideas and aim to stimulate the debate that will
continue throughout the conference’s two days.
Facilitator: Mike Allen, Housing Advisor
Panel members:
1.
2.
3.
4.
5.
11.00 – 11.30
Professor Peter Phibbs, Director, Henry Halloran Trust, University of Sydney
Paul Donegan, Fellow, Grattan Institute
Shane Hamilton, CEO, Aboriginal Housing Office.
Georgina Harrisson, Deputy Secretary, Strategic Reform and Policy, Department of Family and Community Services.
Mary Perkins, Executive Officer, Shelter NSW
Morning tea (Exhibition Area)
MORNING PLENARY (Grand Ballroom)
Special Address by the Office and Environment and Heritage
How community housing will meet the Housing Affordability Challenge
How has the sector demonstrated it can take on the challenge? What has it achieved over the years? Why should community housing be the preferred ‘delivery vehicle’ for new affordable housing.
Our keynote speaker will give a personal reflection / perspective on how she has seen the sector grow and deliver. Then our panel representing the full diversity of community housing organisations
will argue their case responding to what we anticipate will be a lively and challenging set of questions from our facilitator and the conference floor.
Facilitator: Dr Tony Gilmour, CEO, Housing Action Network
11.30 – 13.00
Keynote speaker: Associate Professor Vivienne Milligan, City Futures Research Centre, UNSW
Panel members:
1.
2.
3.
4.
5.
6.
7.
8.
Steve Bevington, Managing Director, Community Housing Ltd Group
Rebecca Mullins, CEO, My Foundations Youth Housing Ltd
John McKenna, CEO, North Coast Community Housing Company Ltd
Robyn Cahoun, CEO, Common Equity NSW
Brian Murnane, CEO, Amelie Housing
Tom Slockee, Chairperson Budawang Aboriginal Corporation and Board Member SEARMS Aboriginal Corporation
John Nicolades, CEO, Bridge Housing
Renee Wirth, Business Opportunities Manager, SGCH
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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Lunch (Exhibition Area) sponsored by Compass Housing Services Co Ltd with an opportunity to network and view exhibitor stands
13.00 – 14.00
Special Event with the NSW Federation of Housing Associations- Unlocking community housing’s potential through data-driven improvement: In June 2015, two new online tools developed for
the community housing sector will set industry standards and allow providers to see how they compare with peers across NSW and beyond. House Keys comes in two parts, House Key: Operations
and House Key: Workforce. Come and see a special preview of the industry’s new benchmarking platforms. Location Hordern 1.
14.00 – 15.15
CONCURRENT SESSIONS BLOCK 1
Room
Ballroom 2
Hordern 1
Ballroom 3
Ballroom 1
Hordern 2
Meeting Room
Facilitator
Leonie King
Executive Director, Service
Delivery Programs at FACS
Adam West
Service Delivery Manager,
NSW Federation of Housing
Associations
Magnus Linder
Executive Officer, Churches
Housing Inc.
Terry Jones
Project manager, SGCH
Paul van Reyk
Senior Resources Project
Officer, Tenants' Union of
NSW
Eddy Bourke,
Policy Officer, Community
Housing Federation of
Australia
Session title
Countdown to the NDIS
Developing a winning
workforce
Integrating people into
places
Tackling Energy Hardship in
Community Housing
Real service excellence
Introducing Reconciliation
Action Plans
There is plenty of evidence to
suggest that there is a firm
correlation between employee
engagement and high
organisational productivity and
performance. What can you
do to ensure you recruit,
support and develop your
employees? This session
explores initiatives that aim to
do just that. We will hear
about staff engagement
survey results in the sector
and how one organisation has
used the results to support
workforce development. You
will also hear from an
experienced HR professional
who will share insights about
how housing providers can
use talent management and
learning and development
systems to improve employee
and organisational
performance.
How do you help people to
connect to their communities?
Our three speakers all have
direct experience in working
successfully with these
groups. You will hear about
how CHL helped produce a
TV documentary to raise
awareness about refugees’
housing needs; how SCCH
developed and marketed a
phone app to connect
homeless people with local
services and have updated
their website accessibility.
Also discussed, will be new
education and training
pathways for tenants so that
they may gain life skills. How
the Department of Family &
Community Services connects
with its clients under the
Housing Connect Program will
also be reviewed.
There is considerable
research that demonstrates
how the rising cost of energy
has led to negative effects on
vulnerable households’ health
and well- being. This session
will be hosted by the Office of
Environment and Heritage
who would like to share
projects they are currently
developing under The Home
Energy Action Program. The
projects aim to partner with
service providers with the
ultimate goal to make homes
cheaper and more comfortable
for low-income tenants to live
in. Please come and share
your ideas by contributing to
the discussion about how
effective partnerships can be
developed and promoted to
ensure the most
disadvantaged get to benefit.
Are tenant surveys sufficient in
understanding whether
services really meet needs
and expectations? This
workshop will learn about
initiatives from the UK and
‘how not to leave the customer
behind in the bid for growth’
and examine how some
organisations are digging
deeper and using mystery
shopping to help them
improve.
The RAP presentation covers
the history of Reconciliation
Australia and who we are
today. It will also address why
reconciliation is important and
the history of the RAP
program under the new RISE
framework. There will be a
focus on how organisations
can turn good intentions into
actions through Reconciliation
Australia’s flagship program:
the RAP program.
With the NDIA to release its
housing policy there is
considerable interest in how
housing needs can be met
and how organisations should
prepare for the full roll out of
the scheme. This session will
explore funding, models,
design and operation of
housing in the NDIS. You will
learn what the NDIA could
fund in housing,
accommodation and
understand the keys to
success in the NDIS.
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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Speakers
1.
Roland Naufal, Director,
4C Consulting
1.
Charlie Zhang, Senior
Consultant, Voice Project
2.
Lisa Bonavia, Executive
Manager – People &
Culture Development,
Hume Community
Housing Association
3.
Natalie Carrington,
Principal, Blooming HR
15.15 – 15.45
Afternoon tea (Exhibition Area)
15.45 – 17.00
CONCURRENT SESSIONS BLOCK 2
1.
Preeti Daga, Executive
Officer Marketing and
Public Relations,
Community Housing Ltd
2.
Marg Kaszo, CEO,
Southern Cross
Community Housing
3.
Lance Carden, Director
Customer Service &
Business Improvement –
FACS Housing
1.
Nicola Goulstone, Project
Officer, NSW Office of
Environment & Heritage
1.
Maree McKenzie, CEO,
Homes North Community
Housing Co Ltd
1.
Amber Roberts, RAP
Manager NSW and QLD,
Reconciliation Australia
2.
Barney Rivers, Senior
Project Officer, NSW
Office of Environment &
Heritage
2.
Paul van Veenendaal,
Managing Director,
CSBA
2.
Natasha Jayaratne, NSW
RAP Officer,
Reconciliation Australia
3.
Patrick Crittenden,
Director, Sustainable
Business Pty Ltd
Room
Meeting Room
Ballroom 2
Hordern 1
Hordern 2
Ballroom 1
Ballroom 3
Facilitator
Magnus Linder
Executive Officer, Churches
Housing Inc.
Wendy Hayhurst
CEO, NSW Federation of
Housing Associations
Stephen McIntyre
Principal, Stephen McIntyre &
Associates
Mark Reader
Principal, Mark Reader
Consulting
Lyndall Katz
Senior Training and Project
Officer, NSW Federation of
Housing Associations
Brian Murnane
CEO, Amelie Housing
Session title
Innovative affordable aged
care
Best practice in managing
risk
Social enterprise in action
Asset management – raising
property standards,
achieving best value, and
satisfying clients (and
funding bodies)
Masterclass on preparing
for the tribunal
In the future increasing
numbers of older people will
never have been home
owners or won’t be able to
afford to keep up a property.
Where will they find an
affordable home? We explore
responses from the sector.
Is your organisation prepared
for the following scenarios:

A stock transfer tender
with an obligation to
improve housing
standards with no
property dowry

Simultaneous
resignations of the CEO
and CFO

Loss of a major
government contract

Increasing gap between
CRA and market rents

Death of employee /
contractor during the
course of their duties

Major financial fraud

Government policy
change – CRA withdrawn

Significant change to
bank loan terms. Interest
rates rise by 2%
Social enterprises organisations that apply
commercial strategies to
maximise improvements in
human and environmental
well-being, rather than profits
for external shareholders are
viewed as many as a model
for investing in activities that
could strengthen communities.
These include the creation of
jobs for people excluded from
work, and local communities
designing better solutions to
challenges they face. In the
workshop role social
enterprise could play will be
examined and organisations
will demonstrate how they
have used the social
enterprise model to effect
change.
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
Mission Australia Housing
(MAH) is one of Australia's
largest Community Housing
Providers managing around
2,000 properties in NSW,
Victoria and Tasmania.
Starting in 2013, MAH
engaged Lake Maintenance, a
leading facilities management
provider specialising in social
housing, to provide end to end
asset management services to
its portfolio in Tasmania, with
maintenance services
coordinated through Lake
Maintenance’s 24/7 Contact
Centre. This included
undertaking property
assessment surveys (PAS) to
assess the safety, function
and appearance of all
properties, identifying required
repairs and replacements.
MAH and Lake Maintenance
The session will examine what
is important in presenting
evidence at Tribunal and how
members make decisions.
We will look at important
cases, such as the Diab case,
and there will be a chance to
ask questions directly of a
Tribunal member.
Community engagement
strategy, best practice and
practical lessons for
providers
How do community housing
providers create positive
change for the tenants and
communities they work with?
Sarah Reilly offers practical tips
and case studies on how to get
the most out of engaging with
young people utilising targeted
and meaningful engagement
tools. Francesca Cathie looks
at how Bridge Housing
developed their Community
Building and Engagement
Strategy in collaboration with
tenants and provides practical
tips and advice for engaging
tenants and organisations in
complex planning processes.
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This practical session will
focus on how to strengthen
your organisation’s
approaches to managing risk.
Speakers
1.
2.
3.
Frances PatersonFleider, General
Manager, Housing
Services, Churches of
Christ Care Queensland
1.
James Field, Managing
Director, Complispace
Ross Pendlebury,
General Manager
Governance and
Communications,
Anglican Retirement
Villages, Diocese of
Sydney.
have analysed data based on
priorities and risks to inform
maintenance plans and
budgets to bring properties to
standard and sustain this
standard through planned and
preventative regimes,
delivering value for money
and increased tenant
satisfaction.
1.
Patrick Ryan, Manager
Community Renewal,
SGCH
2.
Graeme Riddell,
Regional Manager/NSW,
BoysTown
3.
Les Hems, Director,
Climate Change and
Sustainability Services,
Ernst & Young
1.
2.
Amy Hayashi,
Development and New
Business Manager,
Mission Australia
Housing
1.
Kim Rosser, Senior
Member, NSW Civil and
Administrative Tribunal.
1.
Sarah Reilly, Principal,
Cred Consulting
2.
Francesca Cathie
Sustainable Communities
Manager, Bridge Housing
Richard Benedict, Chief
Commercial Officer, Lake
Maintenance
Mike Furner, General
Manager Housing &
Retirement Living,
BaptistCare NSW&ACT
Pre-dinner drinks and canapés sponsored by Compass Housing Services Co Ltd (for delegates who have purchased a dinner ticket)
18.30 – 19.30
Pianist – Elizabeth Jigalin
Conference Awards Dinner sponsored by Blooming HR (for delegates who have purchased a dinner ticket)
19.30 – 23.00
NSW Awards for Excellence in Community Housing
Master of Ceremonies - Michael Lennon, CEO, Housing Choices Australia
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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The NSW Federation of Housing Associations would like to
thank our sponsors, partners and exhibitors for their support.
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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Day 2, Wednesday 6 May 2015
8.15 – 09.00
Registration (Level 2 Lobby)
PANEL DISCUSSION (Grand Ballroom)
Addressing NSW’s housing challenges - the Government’s priorities
In this session key government figures will speak about the approaches being taken and developed to address housing affordability; improve the social housing system and what role could be played by
non-government partners. With Government policy in many areas under development, this is an ideal opportunity to contribute to the discussion.
9.00 – 10.00
Facilitator: Brian Elton, Managing Director, Elton Consulting
PANEL:
1. Mychelle Curran, Acting Executive Director, Community Homes and Place, Department of Family and Community Services
2. David Tow, Executive Director - Cities, NSW Department of Premier & Cabinet
3. Rick Sondalini, Executive Director, Education, Families and Communities Division, NSW Treasury
4. Alison Frame, Deputy Secretary, Policy and Strategy, Department of Planning and Environment.
10.00-10.15
Conference break (Exhibition Area)
10.15 – 11.30
CONCURRENT SESSIONS BLOCK 3
Room
Hordern 1
Ballroom 1
Ballroom 2
Hordern 2
Ballroom 3
Meeting Room
Facilitator
John McKenna
CEO, North Coast Community
Housing Company Ltd
Adam West
Service Delivery Manager,
NSW Federation of Housing
Associations
Nicola Lemon
CEO, Hume Community
Housing Association
Andrea Galloway
CEO, Evolve Housing
Rebecca Pinkstone
General Manager Housing &
Community, Bridge Housing
Maja Frölich
Policy & Research Officer,
NSW Federation of Housing
Associations
Session title
Better housing outcomes
for people with disability
Creating visionary
leadership in community
housing
Measuring our impact on
community well being
Increasing the delivery of
affordable housing through
the planning system
Responding to mental
health issues
Best practice decision
making
Last year's Leadership in
Community Housing report
commissioned by the
Federation highlighted the
need for the industry to
articulate and communicate its
vision, provide inspiration and
create wider community
engagement. As part of the
Federation’s Leadership
series, this session provides
the opportunity for senior
managers and industry
leaders to create a vision for
Community Housing in New
Ever been told that there are
40 agencies engaged in
delivering projects in one
small area and nothing has
made any difference? (We
have). This workshop
examines why social impact
matters and how to measure
it, hearing from the Centre for
Social Impact on navigating
the impact measurement
space and Housing Choices
about how they are gearing up
to make an impact in NW
Tasmania.
The subject of an ongoing
NSW industry development
project this session is
introduced by the research
leader who will give key
insights into her work and
identify the recommendations
she is likely to make to help
organisations navigate the
system and work more
effectively with local
government. Also speaking
will be representatives from
local government and a
property developer.
How should organisations
respond to tenancy
management issues such as
hoarding, squalor and antisocial behaviour where the
‘perpetrator’ is not aware there
is any problem or can’t cope?
As social housing increasingly
becomes a home for the most
vulnerable, all organisations
need to possess the skills and
capabilities to respond
sensitively and appropriately.
The session will outline
principles for best practice
administrative decision making
in a social housing context and
leads a practical discussion on
how the Committee and
providers can work together to
promote best practice.
There are many examples of
new and ‘innovative’ ways to
promote independence. What
works, what does it cost, how
can existing housing be
adapted and what do disabled
clients want and need? These
are all potential questions that
will be explored in this key
session.
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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South Wales.
Speakers
1.
Associate Professor
Catherine Bridge, Faculty
of the Built Environment
UNSW
2.
Anne Bryce, CEO,
Achieve Australia
1.
Dr Richard Carter,
Design and Research
Director, Australian
Institute of Management
Business School
1.
Nicholas Bond, General
Manager, Housing
Choices, Tasmania
1.
Rebecca Richardson,
Managing Partner,
Urbanista
2.
Stephen Bennett,
Research Officer, Centre
for Social Impact
2.
Neil Kenzler, Councillor,
City of Canada Bay
Council.
3.
11:30 – 12.00
Morning tea (Exhibition Area)
12:00 – 13.15
CONCURRENT SESSIONS BLOCK 4
Robert Pradolin, General
Manager, Business
Development, Australand
Property Group
1.
2.
Mercy Splitt, Service
Manager, Hoarding and
Squalor Consultancy,
Catholic Community
Services
Jeffrey Linfoot, Senior
Client Service Officer,
Family and Community
Services
1.
Maggie Smyth, Director,
Housing Appeals
Committee
2.
Tacye Bowen, Presiding
Chairperson, Housing
Appeals Committee
Room
Ballroom 2
Hordern 1
Hordern 2
Ballroom 1
Ballroom 3
Meeting Room
Tom Slockee
Chairperson Budawang
Aboriginal Corporation and
Board Member SEARMS
Aboriginal Corporation
Tony Gilmour
CEO, Housing Action Network
Mark Reader
Principle, Mark Reader
Consulting
Robyn Cahoun
CEO, Common Equity NSW
Facilitator
Carrie Hamilton
Associate
Housing Action Network
Carol Croce
Executive Director,
Community Housing
Federation of Australia
Managing asset portfolios:
insights into best practice
High quality tenant
engagement
As community housing
organisations’ property
portfolios become more
complex to manage due to
factors such as increasing
numbers, differing contractual
obligations, more diverse mix
of construction types and
states of repair, how are
providers meeting the
challenge?
What do tenants want from
their landlords? Would they
like to be asked about service
levels, standards or what they
are prepared to pay for
increased services? Do they
want to be asked about
policy? What do they think
about current forums for
involving them? This session
aims to explore these
questions with tenants and
community housing
organisations.
Session title
New approaches to
financing
Using the recently released
AHURI research on
encouraging institutional
investment in affordable
housing as a springboard, we
aim stimulate debate about
whether there are other
prudential ways to finance
affordable housing.
Bringing Aboriginal people
to the centre of housing
provision
Aboriginal tenants represent
30% of social housing tenants
and yet what is really known
about their experience and
expectations of housing
providers? What other
housing options and services
might they wish to be offered?
In this session the AHO’s
CEO will share his ideas
about the strategic directions
the AHO will be taking and his
emphasis on choice for
Aboriginal tenants.
We will also be asking how
well mainstream providers
respond to Aboriginal tenants’
needs and expectations?
Have organisations the skills,
understanding and
enthusiasm to respond?
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
Why outsourcing tenancy
management to community
housing organisations
works
Two organisations draw on
their experience to show how
they have / intend to / could
deliver better outcomes. They
will give insights about how
they planned for management
transfer, what they think they
can achieve.
The financial feasibility of a
shared ownership
apartment block
This session examines how a
shared ownership product
(described by Dr Louise
Crabtree) could exist side by
side with a rental product in a
metropolitan apartment
development. It examines the
financials for the first
occupants of the development
but also shows the outcomes
for new shared owners and
the CHP after the first ‘round”
of shared owners have moved
out of the block. This focus on
sustaining affordability needs
to be a key focus of any
shared ownership model.
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Speakers
1.
2.
3.
Associate Professor
Vivienne Milligan, City
Futures Research
Centre, University of
NSW
1.
Wendy Middleton, CEO,
Argyle Housing with
Nicole Maher,
Operations, Team
Leader, Wingecarribee
and Amy Murphy,
Operations, Tenancy
Officer, Wagga Wagga
Jon Ross, Executive
Director, Public Sector,
Westpac Institutional
Philip Frost, Director,
Evolve Housing
2.
1.
Greg Budworth, Group
Managing Director,
Compass Housing
Services Co Ltd
2.
Andrea Galloway, CEO,
Evolve Housing
2.
Shane Hamilton, Chief
Executive, Aboriginal
Housing Office.
3.
1.
3.
Yvette Park, Manager,
Social Housing
Aboriginal Service
Improvement,
Department of Family
and Community Services
Donald Proctor, Group
Manager Assets,
Compass Housing
Services Co Ltd &
President, Australasian
Housing Institute.
Tom Graham, National
Asset Manager,
Community Housing Ltd
1.
Andrew Pansini,
Community Services
Manager, Housing Plus
2.
Charmaine Jones,
Executive Officer, Inner
Sydney Regional Council
for Social Development
3.
Gwen Scotman
1.
Dr Louise Crabtree,
Senior Research Fellow,
University of Western
Sydney
2.
Professor Peter Phibbs,
Director, Henry Halloran
Trust, University of
Sydney
Marcus Xavier, Business
Development and
Projects, SPM Assets
Lunch (Exhibition Area) sponsored by Lake Maintenance with an opportunity to network and view exhibitor stands
13.15 – 14.15
Special event with the City of Sydney Council: Allison Heller (Manager Social Strategy) leads a discussion with stakeholders around the City’s recently released Housing Issues Paper (available at
www.sydneyyoursay.com.au) including what it means for the community housing sector, and how stakeholders can make submissions that will inform the development of the City’s Housing Policy.
Location: Meeting Room
14.15 – 15.30
CONCURRENT SESSIONS BLOCK 5
Room
Hordern 1
Ballroom 2
Ballroom 1
Hordern 2
Ballroom 3
Meeting Room
Facilitator
Katherine McKernan,
CEO, Homelessness NSW
John Nicolades
CEO, Bridge Housing
Digby Hughes
Policy and Research Officer,
Homelessness NSW
Ceinwen Kirk-Lennox
Director Mosaic, UrbanGrowth
Consultant
Tracy Howe
CEO, NCOSS
Eddy Bourke
Policy Officer,
Community Housing
Federation of Australia
Session title
Effective partnerships
Measuring cost
effectiveness in social
housing
Integrating people into
places
Pathways to developing
more affordable housing
Domestic violence
Introducing social impact
measurement
In this session we look at how
partnerships can deliver better
outcomes and what makes or
breaks them. Going Home
Staying Home motivated a
mini explosion in partnerships
to address homelessness and
provide specialist and
affordable housing. Our
speakers have been involved
in initiating and developing
these.
What does it really cost to
provide basic housing
management services? How
can we measure the scale of
resource CHPs are putting
into enhancing 'non-shelter
outcomes'? How can we
relate these inputs to
measureable 'quality of life'
benefits for CHP tenants?
Lead contributors to an
AHURI project aiming to
design a framework for
measuring social landlords'
cost effectiveness will share
emerging findings from this
work (much cited in the NSW
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
How do you help people who
are new to, are disaffected
with or are marginalised in
their communities to get
connected? We look at
projects tackling financial and
digital exclusion and initiatives
to assist Aboriginal people
into employment.
A group of providers from
across Australia speak about
developments they have
delivered that set a standard
for the sector and
demonstrate what can be
achieved.
On average one woman is
murdered every week and
another hospitalised every
three hours. More than half
the women who seek help
from homelessness services
cite domestic violence as the
reason they left home. What
could mainstream providers
do to help prevent and
respond to DV when it
occurs?
Emma Tomkinson will guide us
through what’s happening in
the world of social impact
measurement and the golden
rules. Andrew Callaghan will
then describe how this works in
practice, through the approach
he developed for measuring
the social impact of activities
and investment for Knightstone
Housing Association in the UK.
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upper house enquiry) and a
community housing provider
will talk about how they
measure costs.
Speakers
1.
Nick Sabel, CEO,
Wentworth Community
Housing
1.
Hal Pawson, Associate
Director - City Futures,
UNSW
2.
Keith Gavin, CEO,
Pacific Link Housing
2.
Rachel Trigg, Project
Director, Elton
Consulting.
3.
15.30 – 15.45
Afternoon tea (Exhibition Area)
15.45 – 16.45
FINAL PLENARY (Grand Ballroom)
Charles Northcote, CEO,
BlueCHP.
1.
Wendy Middleton, CEO,
Argyle Housing
1.
Janelle Goulding, CEO
City West Housing,
2.
Carolyn Seton, Tutor and
Project Supervisor, PhD
Candidate, Southern
Cross University
Business School
2.
Matthew Woodward,
CEO, Unity Housing
Company
3.
Dr Mindy Sotiri, Program
Director, Community
Restorative Centre.
3.
David Cant, CEO,
Brisbane Housing
Company
1.
Angela Spinney,
Research
Fellow/Lecturer,
Swinburne University of
Technology
2.
Joan Ferguson, CEO,
Housing Trust
3.
Melissa Brooks, CEO,
Address Housing
1.
Emma Tomkinson, Social
Impact Analyst,
Community Insight
Australia
2.
Andrew Callaghan,
Consultant, Tionchar
Consulting
The Housing Affordability Fund: The Premier's pre-election announcement of a $1 billion housing affordability fund was a grand gesture, if lacking in detail about how it would work in practice.
Positively, this means there is now an opportunity to shape how it is developed. In our closing session we ask our panel members how they think the fund should work, what it could fund, how it might
be allocated and what would make it a success. We also welcome ideas from the floor.
Facilitator: Mike Allen, Housing Advisor
Panel members:
1.
2.
3.
4.
5.
16.45
Tracy Howe, CEO, NCOSS
Andrew McAnulty, CEO, Link Housing
Professor Peter Phibbs, Director, Henry Halloran Trust, University of Sydney
Brendan Lyon, Chief Executive, Infrastructure Partnerships Australia
Wendy Hayhurst, CEO, NSW Federation of Housing Associations
Conference close
2015 NSW Community Housing Conference + Awards Dinner Program V3.0
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