OD&T Sponsored Training - Organization Development & Training
Transcription
OD&T Sponsored Training - Organization Development & Training
OD&T Sponsored Training Summer Quarter 2015 OD&T will sponsor UW Medicine employees to take the courses listed below from Professional & Organizational Development (POD). These courses and their descriptions are listed on POD’s online course catalog: http://www.washington.edu/admin/hr/pod/courses/ Communication Style: Creating Positive Relationships & Results Thursday, June 25, 8:30 a.m. to 12:30 p.m. – Q0030 Eighty percent of those who fail at work do so for one reason: they do not relate well with others. This course provides powerful and practical tools for better relationships at work. Learn to understand communication styles—how they affect others, and ways they can build trust and achieve goals. Gain techniques to develop relationships and influence others without using manipulation or pressure tactics. Supervising in a Diverse Workplace Monday & Tuesday, June 29 & 30, 9 a.m. to 4 p.m. each day – Q0240 Participants in this course explore the organizational benefits gained by working with people from a variety of backgrounds and helping employees adjust to the requirements of the organization. Discussion addresses how communication styles are influenced by differences in generation, national origin, ethnic background, personality, and varying physical and mental abilities. Content includes motivating, rewarding, and coaching a diverse work force; instruction provides models for effective communication. Difficult People and Difficult Behavior: Tips, Tactics, and Tools Thursday, July 9, 9 a.m. to 4 p.m. – Q0050 This tool-based workshop teaches participants how to separate out emotion and deal with difficult situations assertively and rationally. Participants gain insights into the roots of everyday difficult behavior, learn how to benefit from the illusion of control, explore their own conflict resolution style, and find ways to maintain professionalism in all difficult, conflicting, and even angry situations. Overcoming Barriers to Care Wednesday, August 12, 8:30 a.m. to 12:30 p.m. – Q1340 Participants in this course will explore the Barriers to Care Map, a tool that guides health care workers and providers through the health care system from a patient's point of view with a goal of revising common processes to better serve patients. This course explains the conceptual approach and gives many real-life patient stories of encountering barriers in their interactions with health care teams. NOTE: Continuing education credit for nurses completing this program is provided. Please contact Karen Moe (598-4432) for more information about contact hours. Name (Last) (First) UW Net ID/Email Address (required) Job Title Department Employee ID (required – 9 digit staff ID) Box # Work Phone Supervisor Name TO REGISTER, CHECK BOXES BY DESIRED CLASSES, COMPLETE AND RETURN ENTIRE FORM TO: [email protected], UW Mailbox 359422, or fax to (206) 598-9169. Registrations must be received at least 5 days before class. For questions regarding content or registration status of the above classes, contact (POD) at (206) 543-1957 or [email protected].