Manager, Operations - Pine Centre Mall Prince George, B.C.
Manager, Operations - Pine Centre Mall
Prince George, B.C.
March 23, 2015
We are currently recruiting for a Manager, Operations at Pine Centre Mall.
The Manager, Operations II is accountable to General Manager II for managing the efficient day-today operations and maintenance of a sizable (up to 1 Million SqFt) Shopping Centre Complex(es).
DUTIES AND RESPONSIBILITIES
1. Building Operations Provides guidance, manages and inspects all building and site operations in the
areas of facilities and equipment maintenance (incl. all mechanical, electrical, power, plumbing,
security and other auxiliary equipment), HVAC, fire and life safety, emergency procedures, groundkeeping and security to ensure the property adheres to the existing building & fire codes as well as
existing company policies & procedures.
2. Service Contracts Negotiates, prepares, approves and controls third-party service contracts for
preventative and emergency facilities and equipment maintenance, security and ground-keeping to
ensure that the property is timely maintained and secured in accordance with landlord’s
3. Building Improvements Develops and implements various policies & procedures, performs design
reviews and approvals, coordinates contractors, supervises and inspects construction sites, prepares
progress reports and otherwise closely works with other business units to ensure that all facility
upgrade/retrofit as well as capital projects, new construction, environmental projects and landlord
base building & tenant leasehold improvement work are performed on time and within approved
4. Planning and Budgeting As a member of the senior property management team, participates in
policy definition, goal setting, facility planning, program implementation & maintenance,
environmental compliance and associated “green” initiatives as well as operations budgeting and
forecasting to ensure the overall asset management goals, approved budget and objectives for the
property are met.
5. Continuous Improvement and Sustainability Monitors, analyses and reports on various operations
metrics (maintenance, insurance claims, equipment utilizations, utilities usage, project data, security
reports etc.) and suggests continuous improvements to ensure that all facilities and site equipment
and systems are utilized and maintained in the most cost-effective manner; stays current on best
practices in the industry pertaining to building operations, core building systems and energy
management and ensures that the best practices are continuously reviewed for compatibility and
match with the managed portfolio of properties to achieve operational efficiencies.
Pine Centre Manager – Operations
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6. Stakeholder Relationships Builds trust and maintains positive and value-adding relationship with
tenants, visitors, government authorities, businesses, contractors, other business units, customers,
7. Team Development Is responsible for hiring, on-the-job training and managing maintenance and
Any other job related duties and/or projects that may be assigned.
Skills, Knowledge, Experience and Education
Minimum five years of relevant work experience
Previous experience at regional or multi-regional retail centre
Previous experience with large-scale central plant HVAC system
Previous experience with operating budgets and re-forecasting processes
Working knowledge of MS Office applications and Blackberry.
Excellent interpersonal skills
Excellent organizational skills
Strong communication skills both verbal and written
Strong team building and management skills.
Certification in one of the core building operations systems (e.g. HVAC, Boiler etc.) is an asset
Solid knowledge of WHMIS requirements is an asset
Experience managing teams is an asset
Experience managing projects is an asset.
Interested applicants are welcome to send in your cover letter and resume to
[email protected] in a word or PDF format with "Operations Manager- Pine Centre Mall” in the
Expiry Date: Friday, April 10, 2015
Pine Centre Manager – Operations
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