WWW.RESEARCHSCRIPTS.ORG
Transcription
WWW.RESEARCHSCRIPTS.ORG
INTERCONTINENTAL JOURNAL OF MARKETING MANAGEMENT ISSN:2350-0891 -ONLINE ISSN:2350-0883 -PRINT -IMPACT FACTOR:0.450 VOLUME 2, ISSUE 4, APRIL 2015 GREEN MARKETING – A REVIEW G. SIVAKUMAR Final year- B.Com, PSG College of Arts and Science, Coimbatore ABSTRACT Green marketing is marketing of the products which are safe for the environment. In the era of globalisation the biggest challenge for the organisations is to keep the fold of consumers and customers and the safety of natural environment. Environment pollution is the biggest problem in today‟s business environment and its safety is the biggest need of the time. Green marketing has emerged as a very important concept in India as in the other developing and developed countries. Green marketing is a phenomenon which is of much importance in the modern markets. Human wants are unlimited and the resources which we have are limited so it is important that the marketers use the resources effectively without wastage to achieve the goals of the organisation. Green marketing is a phenomenon, which has developed in the modern market. The Paper aims at finding out what actually Green Marketing is all about and how can a business firm be more competitive by using green marketing strategies to gain a competitive edge over others. Now a day‟s both the consumers and marketers are more interested in switching to the green products and services. In the short term shift to the “green” may be expensive but in the long run it will prove to be advantageous, cost wise too. Many opportunities are available to the companies with the development of the green marketing like they can co-brand their products into separate lines, lauding the green-friendliness of some and ignoring of others. So green marketing is inevitable. G R O . S T P I R C S H Keywords: Green Marketing, Green Products, Environmentally safe C R INTRODUCTION A E Green marketing is marketing of the products which are safe for the environment. Green marketing is a marketing concept where the products and services are produced, marketed, consumed and disposed in such a manner that is less detrimental to the environment with growing awareness about the implications of global warming, non-biodegradable solid waste, harmful impact of pollutants etc. Pride and Ferrell (1993) Green marketing, also alternatively known as environmental marketing and sustainable marketing, refers to an organisation‟s efforts at designing, promoting, pricing and distributing products that will not harm environment. Elkington (1994: 93) defines green consumer as one who avoids products that are likely to endanger the health of the consumer or others; cause significant damage to the environment during manufacture, use or disposal; consume a disproportionate amount of energy; cause unnecessary waste; use materials derived from threatened species or environment; involve unnecessary use of, or cruelty to animals; adversely affect other countries. S E .R W W W Green Marketing refers to the process of selling products and/or services based on their environmental benefits. Such a product or service may be environmentally friendly in it or produced and/or packaged in a environmentally friendly way. The basic assumption of green marketing is that potential consumers will view a product or service‟s “Greenness” as a benefit and base their buying decision accordingly www.researchscripts.org 11 [email protected] INTERCONTINENTAL JOURNAL OF MARKETING MANAGEMENT ISSN:2350-0891 -ONLINE ISSN:2350-0883 -PRINT -IMPACT FACTOR:0.450 VOLUME 2, ISSUE 4, APRIL 2015 Characteristics of Green Marketing 1. It is the process of selling product and services based on their environmental benefits. 2. It is concerned with environmentally friendly/safe. 3. It is intended to satisfy consumer needs and wants. 4. It produces products having minimal detrimental input on the environment. 5. It is concerned with quality, performance, affordable pricing and convenience of product and services. 6. It promotes innovation and competitiveness. Table No.1 Countries ranked according to their response level on Green Marketing RANK 1 2 3 4 5 6 7 COUNTRIES INDIA UK US THAILAND AUSTRALIA CANADA CHINA G R O . S T P I R C S Source - www.google.com MARKETING MIX OF GREEN MARKETING As there are 4Ps in marketing product, price, place and promotion similarly there are 4Ps in green marketing too, but different from the Ps of the marketing. The 4Ps of green marketing are must be addressed in the innovative ways. These are as following: H C R A E (A)PRODUCT The consumers who prefer environment friendly products, the products are produced by the marketers according to their needs. The organisations exploit green market by developing environmentally responsible products to have less impact than the competitors. Products are produced by recycling the materials and also from the used goods. The products with efficiency save the environment from harmful effects and also save resources such as water, energy and money. In product management the marketers provide the product designers the market styles and customers preferences for the green product attributes such as local sourcing, organic, green chemicals, etc. Among the shoes companies Nike is the first to enter in green marketing. Air Jordan shoes are marketed by it as environment-friendly shoes because they used less of harmful glue adhesive. Nike has reduced wastage and used eco-friendly products by designing Air Jordan Shoes. For example, Sony has set up the Sony Group Environmental Vision; the objective of this group is to a “Zero Environmental Footprint” which means to reduce the environmental footprint of their activities and of each and every Sony product throughout its life cycle to zero. They will be able to achieve this by 2050. S E .R W W W (B)PRICE People, profit and planet are taken into consideration in such a way that they take care of the health of the employees and productivity in green pricing. By modifying the appearance, functioning and through customization the value can be added to it. Wall Mall introduced its recyclable cloth shopping bag. IKEA encouraged people to shop using “Big Blue Bag” by charging from the consumers who use plastic bags. www.researchscripts.org 12 [email protected] INTERCONTINENTAL JOURNAL OF MARKETING MANAGEMENT ISSN:2350-0891 -ONLINE ISSN:2350-0883 -PRINT -IMPACT FACTOR:0.450 VOLUME 2, ISSUE 4, APRIL 2015 (C)PLACE Green place is about the management of the transportation and to reduce its errors. It tries to reduce the carbon footprint. The local productions should be encouraged. For example the mango juice which is imported can be licensed to the local production rather than marketing it as imported product. Because this will help to reduce down the cost of transportation from far way and also the carbon emissions from the different means of transport. (D)PROMOTION Green promotion covers keeping in mind profit, people and planet the tools of promotion such as advertising, marketing materials, web sites, videos, white papers, videos and presentations. Green marketing has been introduced by the Indian Tobacco Company by introducing environmentally-friendly papers and boards. These papers and boards are free of elemental chlorine. Toyota is also introducing green marketing through electric hybrid technology into many of its product lines. It has also made huge investment in R&D in hydrogen car and promoted itself as first eco-friendly Car Company. G R O . S REVIEW OF LITERATURE The first wave of Green Marketing occurred in the 1980s. Two tangible milestones for wave 1 of green marketing came in the form of published books, both of which were called Green Marketing. They were by Ken Peattie (1992) in the United Kingdom and by Jacquelyn Ottoman. T P I R The American Marketing Association (AMA) held the first workshop on “Ecological Marketing” in 1975. The proceedings of this workshop resulted in one of the first books on green marketing entitled “EcologicalMarketing”.Greenmarketing is defined as “Green or Environmental Marketing consists of all activities designed to generate and facilitate any exchanges intended to satisfy human needs or wants, such that the satisfaction of these needs and wants occurs, with minimal detrimental impact on the natural environment.” C S H C R A E The term green marketing refers to the strategies to promote products by employing environmental claims either about their attributes or about the systems, policies and processes of the firms that manufacture or sell them(A. Prakash, 2002). Clearly, green marketing is part and parcel of the overall corporate strategy (Menon and Menon, 1997). Along with manipulating the traditional marketing mix (product, price, place and promotion), it requires an understanding of public policy processes. Green marketing also ties closely with issues of industrial ecology and environmental sustainability such as extended producers „liability, life-cycle analysis, material use and resource flows, and eco-efficiency (A. Prakash, 2002) S E .R W W GREEN CODE W G: Generalizes with care. Consumer behavior will not necessarily be consistent across different product types, and particular market segments may respond to certain issues on the green agenda but not others. R: Remembers, the validity of a piece of market research is not related to the degree to which it supports your preferred option. E: Explores the context from which market research data comes. Be clear on the nature of the sample used, the questions asked, the way in which responses were recorded and the time and place from which the responses come. www.researchscripts.org 13 [email protected] INTERCONTINENTAL JOURNAL OF MARKETING MANAGEMENT ISSN:2350-0891 -ONLINE ISSN:2350-0883 -PRINT -IMPACT FACTOR:0.450 VOLUME 2, ISSUE 4, APRIL 2015 E: Ensures that where market research is crossing international borderlines, that the terminology and interpretation remains consistent. Terms like „environment‟, „green‟ and‟ conservation‟ do not always translate precisely between languages. N: Neutrality is important. Ensure that when you pose questions to consumers, that they can make any response without being made to feel guilty or uncomfortable, and ensure that your own preconceptions about the green agenda (such as an assumption that green products will cost extra) are not encoded within the questions. GOLDEN RULES OF GREEN MARKETING G 1. Know you're customer: Make sure that the consumer is aware of and concerned about the issues that your product attempts to address, (Whirlpool learned the hard way that consumers wouldn't pay a premium for a CFC-free refrigerator because consumers dint know what CFCs 2. Educating your customers: isn't just a matter of letting people know you're doing whatever you're doing to protect the environment, but also a matter of letting them know why it matters. Otherwise, for a significant portion of your target market, it's a case of "So what?" and your green marketing campaign goes nowhere. 3.Being genuine & transparent: means that a) you are actually doing what you claim to be doing in your green marketing campaign and b) the rest of your business policies are consistent with whatever you are doing that's environmentally friendly. Both these conditions have to be met for your business to establish the kind of environmental credentials that will allow a green marketing campaign to succeed. 4. Reassure the buyer: Consumers must be made to believe that the product performs the job it's supposed to do-they won't forego product quality in the name of the environment. R O . S T P I R C S H C R A E AVOIDING GREEN MYOPIA The green products should be produced keeping in mind the needs of the consumers so that the consumers buy the product. These products should attract and motivate the consumers to switch from other brands to the green products. The product which is produced is completely green in all aspects but does not meet the demands of the consumer will be of no use because it will lead to green myopia. The prices of these products should be reasonable because they will lose the acceptance of consumer if they are charged very high. S E .R W CONCLUSION Green marketing is marketing of the products which are safe for the environment. Now this is the right time to accept Green Marketing globally. There will be drastic change in the country. Green marketing is important to save the world from pollution. With the threat of global warming it is the need of the time to accept this new concept of green marketing. So, the marketers should convince and also involve the consumers in marketing the green products. The consumers, industrial buyers and suppliers need to reduce the negative effect on the environment. Green marketing is of more importance and will play a vital role in the development of the country like India. W W REFERENCES Unruh, G. And Ettenson, R. (2010, June). Growing Green; Three smart paths to developing sustainable products. Harvard Business Review. Vol. 5(6). Boston. www.researchscripts.org 14 [email protected] INTERCONTINENTAL JOURNAL OF MARKETING MANAGEMENT ISSN:2350-0891 -ONLINE ISSN:2350-0883 -PRINT -IMPACT FACTOR:0.450 VOLUME 2, ISSUE 4, APRIL 2015 Mishra et.al (2010) Green Marketing in India: Emerging Opportunities and Challenges Journal of Engineering, Science and Management Education/Vol. 3, 9-14 Polonsky.M, (1994), ―An introduction to green marketing‖ , Electronic Green Journal vol. 1, No. 2. Menon A, Menon A. 1997. Enviropreneurial Marketing Strategy: The Emergence of Corporate Environmentalism as market strategy. Journal of Marketing 61: 51–67. Ottman, Jacquelyn. 1993. Green Marketing: Challenges and Opportunities for the New Marketing Age. Lincolnwood, Illinois: NTC Business Books G R Prakash A. 2000a. Greening the Firm: The Politics of Corporate Environmentalism. Cambridge University Press: Cambridge. O . S Prakash A. 2000b. Responsible Care: An Assessment. Business and Society 39: 183–209. T P Peattie K. 1995. Environmental Marketing Management. Pitman: London. I R Peattie K. 1999. Rethinking marketing. In Greener Marketing 2nd edn, Charter M, PolonskyMJ (eds). Sheffield; 57–70. C S Peattie, K.: Towards Sustainability (2001): The Third Age of Green Marketing,The Marketing Review, 2001/2, pp. 129-146. H C R WEBSITES: www.google.com http://en.wikipedia.org/wiki/Green_marketing www.greenmarketing.net/stratergic.html www.greenpeace.org/international http://www.greenmarketing.net/stratergic.html A E S E .R W W W www.researchscripts.org 15 [email protected]