Autumn 2015 - Alinta Energy

advantages
by Alinta Energy
IN THIS ISSUE
Warming up your
cold showers this
winter
+
Win a family pass
to Disney Pixar’s INSIDE OUT
autumn 2015
Is there anything
worse than a
cold shower in the
middle of winter?
When a hot water system goes it tends to go suddenly. At that
point most people don’t have the luxury of carefully reviewing the
available options. Instead, you typically get a replacement of
the same type wheeled in ASAP – and try to forget about it until
next time. But what if you were missing out on a better product?
A natural gas hot water system offers some great benefits
for your home. For the average Australian home, hot water
accounts for around a quarter of your household’s energy costs
and household’s greenhouse gas emissions*. It’s easy to see
why having the right hot water system in place can make a big
difference but how do you choose the right one for your home?
Continuous flow vs Storage tank?
Do you go for a system with a tank, or one that heats water
instantly? There are two main types of natural gas hot water
systems continuous flow systems and storage systems.
Natural Gas Continuous Flow Hot Water Systems
Continuous flow or instantaneous Natural Gas hot water systems
heat water as you use it, rather than storing it. These small units fit
into tight spaces, which is ideal if you are short of space around
your home or live in an apartment.
When a hot water tap is turned on it triggers the continuous flow
unit to start heating. Water flows through pipes inside the unit
which are heated by Natural Gas combustion. This means you
can get as much hot water as you need without worrying about
it running out.
This is a great option for families with young children as you can
set the hot water temperature low enough to prevent accidental
burns in the bathroom. At the same time you can set your hot
water temperature high enough in the kitchen to properly clean
and sanitise when washing dishes.
An easier way to pay your bill
It’s around this time of year that expenses start to pile up – so you
might feel inspired to get your finances in order. We can take
the hassle out of paying your Alinta Energy bill with direct debit
payments.
Natural Gas Storage Hot Water Systems
Natural Gas storage systems heat water slowly and store it at
the right temperature in an insulated tank. Because the water
does not have to be heated as it goes through your tap, storage
systems supply hot water at mains pressure. If you need larger
quantities of hot water, for example to fill a bathtub, a storage
system is an excellent choice.
Natural Gas storage systems take up more space than
continuous flow systems, however they are normally at the side of
the house, out of the way.
To decide which system is best, you need to consider your
lifestyle, the purchase price, installation costs and the long-term
running costs. Consider:
•the number of people (and bathrooms) in your household and
the number of showers, baths and loads of washing to take
into account;
•whether your hot water needs are likely to change over the
next decade (e.g. young children may soon be teenagers
using more hot water);
• the space available for your hot water system to be installed;
•your budget for the total cost including installation and
any additional plumbing or electrical work that may be
required. It’s also important to consider ongoing running
costs (efficiency of the appliance) and the impact on your
household budget; and
•when choosing your new hot water system, look for the star
rating system. The more stars, the more efficient the appliance
– reducing operating costs an greenhouse gas emissions.
For more information about choosing the right hot water system
for you visit alintaenergy.com.au/savewithgas
* Source: www.yourhome.gov.au
Choose from these flexible options
Option 1 – Quarterly direct debit
The total amount of your Alinta Energy bill is paid automatically
from your nominated bank account or credit card each quarter.
It’s a hassle-free way to pay your bill!
Win a family
pass to Disney
Pixar’s INSIDE OUT.
© Disney•Pixar
Alinta Energy staff gives back
At Alinta Energy we are proud to support local and national
sponsorships and initiatives. We also provide our staff with
employee volunteering opportunities. Here is a snapshot of what
the Alinta Energy staff have been up to in the past year.
To celebrate the release of Disney Pixar’s
Inside Out in cinemas from 18 June 2015
we’re giving you the chance to win one of
ten family passes.
Growing up can be a bumpy road, and it’s no exception
for Riley, who is uprooted from her Midwest life when her
father starts a new job in San Francisco. Like all of us, Riley
is guided by her emotions – Joy (Amy Poehler), Fear (Bill
Hader), Anger (Lewis Black), Disgust (Mindy Kaling) and
Sadness (Phyllis Smith). The emotions live in Headquarters,
the control center inside Riley’s mind, where they help
advise her through everyday life. As Riley and her
emotions struggle to adjust to a new life in San Francisco,
turmoil ensues in Headquarters. Although Joy, Riley’s main
and most important emotion, tries to keep things positive,
the emotions conflict on how best to navigate a new city,
house and school.
To enter visit alintaenergy.com.au/insideout
Competition closes Sunday 14 June 2015.
For terms and conditions visit alintaenergy.com.au/
insideout
Ronald McDonald House
The Perth’s Ronald McDonald House ‘Make a Meal Program’. This
involves a team of volunteers providing all the ingredients for a
two course dinner and then preparing it on-site for the families.
The Make a Meal program means families do not have to worry
about dinner preparations and can concentrate on spending
time with their ill children.
A group of Alinta Energy employee volunteers also undertook
an extensive garden makeover at Ronald McDonald House
Bunbury Retreat. Alinta Energy sponsored the makeover
by donating goods, services and project management to
transform the once desolate garden into a relaxing and serene
space. The garden transformation included the installation of a
new children’s cubby house and fort, new paving and outdoor
furniture, a new lawn and over 300 plants.
Food Rescue
Food sorting at the Food Rescue warehouse in Belmont. Staff
volunteered their time to sort the food that had been collected,
in readiness for it to be redistributed to charities around Perth.
Food Rescue Cargo Carts are pushed along the Perth CBD
collecting leftover rolls, sandwiches and other items from CBD
cafes. The fresh food items are then distributed to numerous
homeless agencies via the Food Rescue van. The carts are
entirely operated by volunteers.
For more information on Alinta Energy’s community support
initiatives visit alintaenergy.com.au
Option 2 – Bill smoothing
An estimate of the total cost of your annual gas account is
split into 12 equal monthly payments, which are deducted
automatically from your nominated bank account or credit card
each month. It’s a great way to budget!
With both of these easy payment options, you’ll still receive your
quarterly Alinta statement so you can track your gas usage. If you
would like to talk about your bill payment options please call one
our friendly Customer Service Consultants on 13 13 58.
Every one of our employees plays an important part in our ongoing
commitment to provide a reliable and consistent supply of gas to
customers.
Peter Davis-McCabe, Customer Operations:
Call Centre Manager
Tell us about what you do?
I look after all of our customer interactions incorporating the Alinta
Energy Contact Centre to ensure Alinta Energy’s customers are
provided with the highest quality of Customer Service.
Our people
What do you enjoy most about your role and working for
Alinta Energy?
In the six months I’ve worked for Alinta Energy I have simply loved
working with the people here. Everyone I work with or meet at Alinta
Energy are extraordinarily passionate about delivering the best possible
outcomes they can for our customers. There is a palpable sense of
energy and drive towards making this company the best it can be and
people genuinely seem to feel that they are part of this. Everybody
wants to make a difference.
Tell us something you love about Perth and why?
I’m originally from a very cold city, in darkest northern England so I’d
have to say the weather! I think I can get used to 30+ days for weeks
on end. I find it quite funny when people over here say “it gets cold in
the winter” and they then say “it’s gets down to about 15 degrees”…..
so a fairly typical English summer then….
Competition:
Winter is coming
and it’s time to get
your home warm
and cosy without
spending a fortune.
Grab your blankets, pull on your beanie, and tell us your tips for keeping warm to help
reduce your energy bill.
Email your tips to [email protected] and we’ll compile a list of the
top 5 to feature in our Winter Edition of Advantages.
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Need to contact us
Feedback and Enquiries: 8am-5pm weekdays 13 13 58
Emergencies or Faults: ATCO Gas Australia – 24 hours a day 13 13 52
or visit alintaenergy.com.au