Marsk FPSOs Sustainability Report
Transcription
Marsk FPSOs Sustainability Report
Maersk FPSOs Sustainability Report 2010 Contents Introduction Company profile. . . . . . . . . . . . . . . . . . . . . . . 5 A message from the CEO.. . . . . . . . . . . . . . . . . 6 About the report. . . . . . . . . . . . . . . . . . . . . . . 8 Working with sustainability Governance. . . . . . . . . . . . . . . . . . . . . . . . . . 10 Our approach to sustainability.. . . . . . . . . . . . . . 13 Stakeholder engagement . . . . . . . . . . . . . . . . . 17 Performance and policies Maersk FPSOs as an employer . . . Occupational health.. . . . . . . . . Safety as a value. . . . . . . . . . . . Climate change and environment . Community involvement. . . . . . . Anti corruption policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 20 23 26 29 29 Appendices Appendix A: GRI Standard Disclosure . . . . . . . . . 30 Appendix B: Industry practice and environmental performance . . . . . . . 33 Appendix C: The Maersk Principles of Conduct . . . . 35 Maersk FPSOs Maersk FPSOs works actively for sustainable development and growth of our business. Safety is always the first item on our agenda. Introduction Sustainability Report 2010 Company profile Maersk FPSOs contributes to global energy supply by delivering safe and reliable floating oil and gas production services. We develop, build, install and operate mobile production units for oil companies around the world that match the needs of each specific field. Maersk FPSOs was established in 1995 as part of the A.P. Moller-Maersk Group and is headquartered in Copenhagen, Denmark. Our revenue in 2010 was USD 288 million, an increase of 15 % compared with 2009. We employ approximately 650 people, 450 of whom work offshore and 200 work onshore. Our long-term customers are primarily major energy companies such as Shell, ConocoPhillips, Total, Statoil and Woodside. List of assets Maersk FPSOs owns and operates a fleet of four FPSOs, one FGSO and one jack-up production module: • • • • • • AERSK PEREGRINO Brazil M MAERSK NGUJIMA-YIN Australia. MAERSK CURLEW UK NORTH SEA PRODUCER UK. N’KOSSA II FGSO Congo. VOLVE jack-up drilling and production unit Norway Maersk FPSOs Geographical reach Maersk FPSOs has offices in Australia, Brazil, Congo, Norway, UK and Denmark. Our six production units operate out of these locations. Main impacts and risks Maersk FPSOs’ sustainability concerns and challenges lie in the areas of health, safety, environment (spills and emissions) and local community involvement. Being part of the oil and gas industry, we acknowledge that our operations may pose inherent risks to our employees and the marine environment. It is our first priority to avoid any negative impact that may result from our activities. To this end, we employ advanced safety and risk management procedures and work hard to nurture a strong safety culture. The main risk from our activities is loss control during operations and the potential impact that this could have in terms of loss of lives, environmental accidents and any resulting economic consequences for the local community and our company. 5 Introduction Sustainability Report 2010 6 a message from our CEO A message from the CEO higher quality requirements from all stakeholders. Dear Reader, Sustainability, and especially safety, is top of mind in our business and presents some of our industry’s most pressing challenges. It is with this in mind, that I am proud to present Maersk FPSOs’ first independent sustainability report for 2010. The FPSOs industry experienced positive trends in 2010 and the outlook for 2011 is promising. The demand for floating production units is very strong – more than 100 projects requiring a floating production unit within the foreseeable future have been identified within the industry. Easy-to-access oil and gas fields are starting to deplete and, at the same time, new discoveries continue to be located in deeper and more remote areas, resulting in increased complexity in accessing them. Thus, the FPSO industry will have to be able to meet Maersk FPSOs Furthermore, the demand for more complex and technically advanced solutions has led to increased capital requirements, which has sparked consolidation within the industry that looks set to continue. The new market structure will impose greater demands on a company’s financial strength and capabilities, in order to meet technical and regulatory operational requirements which will be needed to win contracts within the FPSO industry. The oil industry in 2010 was regrettably characterised by the tragic Macondo accident that took place in the Gulf of Mexico in April last year. The accident caused the entire industry – from oil companies to contractors, suppliers and authorities – to review and improve standards for both safety and environmental procedures. We believe this will result in stricter legislative and environmental requirements in 2011; changes that Maersk FPSOs welcomes – as we firmly believe this will only lead to a safer and more environmentally friendly industry. At Maersk FPSOs, all employees are entitled to a safe, healthy and environmentally sound workplace. We are committed to and work actively towards ensuring this through promoting workforce involvement, lowering risk and conducting behaviour-based safety training to enhance the existing high safety culture. In 2010, Maersk FPSOs established its own HSE department to ensure that the highest attention is paid to this very important part of our business. Our overall HSE performance is in line with our stated objectives and consists of, among other things, a process for continuous improvement to reduce our impact on the external environment. Maersk FPSOs received the ISO 14001 Certificate of Approval from Lloyds Register in 2010. This certification documents how we systematically manage the environmental aspects of our business and continuously improve our performance in this area by setting objectives, training personnel and monitoring environmental impacts. The overall aim of ISO 14001 is to provide organisations with a framework and strategic approach to developing environmental policies, plans and actions, requiring their commitment to comply with or exceed statutory requirements, along with a commitment to continuous improvement. By outlining the generic requirements for an environmental management system, the international standard establishes a common reference for communicating on environmental management issues between organi- Introduction sations, customers, regulators and other stakeholders. Maersk FPSOs continually strives to promote a work environment that is conducive to safe and healthy work practices by complying with the principles of OHSAS 18001 and by performing regular work environment reviews. As a signatory to the UN Global Compact, APMM Group/Maersk FPSOs embrace, support and enact core values in the area of the environment: we support a precautionary approach to environmental challenges; undertake initiatives to promote greater environmental responsibility; and encourage development and diffusion of environmentally friendly technologies. Our goal is “zero lost time incidents”. At Maersk FPSOs, the safety of all our personnel is paramount and continues to be a top priority. In 2010, there were a total of five Lost Time Incidents (LTIs) on our six assets and onshore facilities. We consider this to be five incidents too many. We will Maersk FPSOs Sustainability Report 2010 continue to focus on improving our general safety culture in order to make 2011 another year of zero lost time injuries, a record we proudly achieved in 2009. In 2011, as part of our overall strategy, we have an increased focus on “Toolbox and Training”. This involves enforcing CSR processes; actively engaging the organisation in CSR; promoting key CSR projects; and auditing and reassessing our CSR portfolio of activities. During 2010, we finalised the Maersk Peregrino project. This involved a total of more than 15 million manhours, with two LTIs recorded. Maersk Curlew, which operates in the North Sea, reached 1,000 days with zero LTIs despite being under increased exposure due to the extensive workload incurred as a result of a disconnection, dry docking and reconnection offshore. The floating gas production unit, N’kossa II, reached 2,700 consecutive days with zero LTIs, demonstrating an excellent safety performance, and proving that a goal of “zero LTI’s” is achievable. 7 Safety in Maersk FPSOs is a core value. It is not a priority that changes, but a permanent value and mindset. Therefore, we will continue to promote a behaviour-based safety culture and environment, where safety is part of every routine and it is standard behaviour to act in a responsible way. Our CSR strategy moving towards 2015 states our intention to incorporate sustainability into all aspects of our activities. We will promote solutions which meet or exceed local requirements in cooperation with our clients and business partners. Through this and many more initiatives planned for 2011 I look forward to continue the work of building an even stronger foundation for Maersk FPSOs to perform in a safe and environmentally friendly way. Stig Hoffmeyer Chief Executive Officer Maersk FPSOs Introduction Sustainability Report 2010 8 About the report This report covers the activities of Maersk FPSOs in 2010, and is our first independent sustainability report. In 2009, we published a joint environmental report with Maersk Drilling, as Maersk FPSOs was part of Maersk Drilling until November 2009. As we still share a number of corporate functions with other Maersk companies in the offshore industry, parts of this report will be similar to parts of the Maersk Drilling Sustainability Report 2010. The report aims to provide a balanced and comprehensive view of our operations and onshore activities. It focuses on management and performance in the areas of health and safety, environmental management as well as our interactions with the communities in which we operate. The annual reporting cycle follows the fiscal year – January 1 to December 31 – and the report should also be considered as a supplement to A.P. Moller-Maersk Group’s financial and sustainability reporting. We report according to the Global Reporting Initiative Grade C (GRI). A full overview can be found on page 35. This includes page references to the GRI indicators included in this Maersk FPSOs report, which indicators we report on in full, and which are only partially included due to lack of relevance to our operations or lack of available data. Furthermore, we have tried to align the report with the AA1000 principles of materiality, completeness and responsiveness. In terms of responsiveness, we have not had any direct or indirect requests from stakeholders, except for the industry organisations and regulatory bodies involved in our ongoing HSE management process globally. In our management of sustainability, we also rely on stakeholder feedback received through our recent strategy process. One important change compared with previous reporting relates to a change in our accounting principles - from operational to financial scope. This has led to another split on emissions regarding scope 1, 2 and 3 in the Greenhouse Gas Protocol, and has had a significant impact on the data presented. Topics included We report on the sustainability issues that are material to our business. The issues considered to be of material importance were initially selected through an internal process in 2009, and then consolidated into our new, comprehensive CSR strategy launched in 2010, which included the analysis of external trends and external stakeholders. The 2010 Sustainability Report covers health, safety, and environmental issues, which are the backbone of our sustainability efforts, but also includes input from business-driving activities from within the engineering, commercial and operations functions. Scope of report The report contains performance data for safety and the environment. Safety data include all assets under the direct operational control of Maersk FPSOs, regardless of ownership. Operational control implies an asset that is subject to our health, safety and environmental management systems. Introduction Sustainability Report 2010 Environmental data are reported according to the principle of financial scope. This is a change from previous reporting and occurs due to changes in the reporting principles used by the A.P. Moller-Maersk Group. Principles of data reporting The majority of the data in the report are compiled from the Maersk FPSOs HSSE performance monitoring programme using our global reporting system, Synergi. In this report we have chosen to present only the most critical data inside each relevant section. A more comprehensive data overview will be available at http://www.maersk. com/Sustainability/PerformanceAndReporting/Pages/Publications. aspx. Data for this report have been compiled based on internal reporting from Australia, Brazil, Congo, Norway, UK and Denmark. For greenhouse gas (GHG) performance, we use data from 2008 as our baseline, with the addition of continuous data collection from quarterly reports submitted by each operational area. Not included in this report are performance data originating from assets or construction work that are not under our operational control, i.e. construction projects in Singapore. Maersk FPSOs Environmental data presented in this report are aligned with the practices of the ”Oil and Gas Industry Guidance for Voluntary Sustainability Reporting” by the International Petroleum Industry Environmental Conservation Association (IPIECA) and the American Petroleum Institute (API). The consolidated data provide a fair and accurate picture of our performance. 9 The majority of the data in this report have been validated internally as part of the data collection for the A.P. MollerMaersk Group Sustainability Report. The data collection methodology has significantly improved compared with previous years, with better collection processes, enhanced internal controls and data that have been validated by the accounting function. The internal validation of the data was achieved by requiring local management sign-off on data, providing descriptions of data collection processes, and submitting data samples from each unit. Variations in local measurement and data collection methodologies still exist, but we are constantly working to align the capture, reporting and consolidation of data across our business. These efforts will serve to further reduce discrepancies in the future. Working with sustainability Sustainability Report 2010 10 Governance The CEO and the Senior Management Team preside over governance issues within Maersk FPSOs. Together, they are responsible for setting strategy and providing organisational oversight. Our activities and leadership are steered by A.P. Moller-Maersk Group’s values and Principles of Conduct. These outline our commitment to responsible business practices and set out what can be expected of business conducted under the Maersk name. The Principles of Conduct can be found in the back of this report. Both business and sustainability goals in Maersk FPSOs are aligned with the strategy, priorities and targets set by the A.P. Moller-Maersk Group. In 2010, the Group began the implementation of a sustainability strategy that strengthens and supports future sustainability work in Maersk FPSOs. SUSTAINABILITY GOVERNANCE Maersk FPSOs’ sustainability work is managed via a governance structure that comprises a set of policies, strategies, processes and manuals. Overall responsibility for sustainability lies with Maersk FPSOs’ CEO. Our work on health, safety and the environment Maersk FPSOs is managed and monitored by an independent HSE team. The execution of CSR activities within Maersk FPSOs is overseen by a CSR steering committee and a shared CSR function with Maersk Drilling. The shared CSR function sets strategy and manages the implementation of CSR projects, relying on a CSR network to ensure coordination and commitment across departments and operating units. The steering committee approves the strategy and assesses progress at bi-annual meetings. Implementation of all strategies and activities takes place via operations and Maersk FPSOs’ management system and reporting tool, Sirius. Policies and strategies Maersk FPSOs has three policies covering the areas of safety and security, health, and the environment, which were issued early in 2009. A policy and guidance on anti-corruption was added in late 2009. In 2009, a CSR strategy was developed for Maersk FPSOs, in cooperation with Maersk Drilling, and was approved early in 2010. Consequently, a CSR action plan with set targets for relevant areas has been initiated, including a process to create a CSR policy and a policy on philanthropy. These initiatives formed the basis for the first Sustainability Steering Committee meeting held in 2010. Risk mapping of Maersk FPSOs’ operations is ongoing, with plans in place to integrate risk management into the general management system, Sirius. Risk assessment includes the study of operational and HSE risks, commercial risks and strategic risks, all with an integrated CSR perspective. At the end of 2010, the following initiatives to integrate sustainability locally and globally were being undertaken: • Mapping CSR conditions and risks for each local operation, using a Working with sustainability materiality analysis as the basis for a local plan. A tool is currently being developed and has been tested in South America. • The formalisation of high level commercial and strategic decision support - including which markets to enter, asset decisions and cooperation with customers - for providing an internal CSR consultation perspective has been subject to further work. • A n awareness campaign on the eight principles of conduct is being Maersk FPSOs Sustainability Report 2010 developed. The campaign will be launched in early 2011, as a means of driving CSR implementation and making the principles relevant and applicable in day-to-day operations. Global commitment As part of the A.P. Moller-Maersk Group, Maersk FPSOs is committed to the UN Global Compact. In 2008, Maersk FPSOs was included in an analysis identifying gaps in the Group’s policies and activities 11 compared to the requirements in the UN Global Compact. This led to Group initiatives on anti-corruption, responsible procurement and global labour principles. The group-wide anti-corruption policy has already been implemented in Maersk FPSOs, including the training of approximately 30 key personnel . Initiatives on responsible procurement and global labour standards were developed during 2010 for rollout in 2011. Maersk sees reporting on our sustainability performance as a key part of being a sustainable business. Working with sustainability Sustainability Report 2010 13 Our approach to sustainability Maersk FPSOs strives to exceed the requirements set out in local and international rules and regulations. This is essential for safety, environmental performance, community involvement, as well as our business conduct towards customers, suppliers and other business partners. Maersk FPSOs views the area of sustainability as comprising both HSE and CSR. With the finalisation of our CSR strategy in 2010, we have made significant inroads in integrating sustainability aspects into all relevant business processes. The CSR strategy states our intent to strengthen our CSR potential and performance, in line with our business imperatives, through continuously improving our environmental performance and our involvement in the communities in which we operate. The CSR strategy was built on analysis of external trends and continued internal dialogue. We found that reputation and compliance are considered Maersk FPSOs important focus areas with most external stakeholders, specifically with regards to how oil field exploration impacts the environment and local communities. Furthermore, there is continued emphasis on managing the risks related to safety, emissions and spills. Implementation activities The internal CSR strategy launch has been driven by our Senior Management Team and has involved all functions. It was widely communicated through key internal channels such as our intranet and printed employee magazine. Going forward, the magazine will include at least one CSR feature in each issue, taking the best examples of sustainability in action from our local operations. As a further initiative, an external business process improvement team has been brought in to challenge the mindset of business process owners on how to integrate triple bottom line thinking into new or ongoing development of processes. A system-based integration Integrating sustainability into all our business processes is the ultimate goal for Maersk FPSOs, as it is for other business units in the A.P MollerMaersk Group. The integration of sustainability aspects serves to support operational excellence, reduce inefficiencies and costs, strengthen client relations as well as other vital partnerships, and reinforce team spirit and our brand as a value-driven and sustainability-minded employer. Working with sustainability Sustainability Report 2010 Our CSR Strategy Our ambition Our approach We will continually work to improve and strengthen our CSR potential and performance in relation to protecting the environment and preventing pollution, and through involvement with the communities in which we operate, in compliance with the principle of ISO 14001. This will be achieved by: • I mproving our environmental performance through technical enhancements, commercial partnerships and vigilant operational behaviour • S trengthening our community involvement through increased understanding, managed processes and a shared toolbox • S ecuring consistent, high standards on how we conduct our business in relation to human rights, labour standards and anti-corruption, with the help of our management system • P romoting and enabling triple bottom line thinking (people, planet and profits) and stakeholder engagement at local and corporate level Our resources • C ommunicating transparently, internally and externally, to document and promote our CSR profile and ambition We will build upon our values, our principles of conduct, our management system and the integration of key initiatives into the business. • D riving continuous progress and improvements through a designated CSR management and reporting process, and CSR portfolio management Maersk FPSOs 14 Maersk FPSOs uses Sirius, a webbased management system, as the main tool to help achieve this goal. All business processes mapped in the system have been reviewed to integrate quality, health and safety and environmental issues where relevant. Sirius assists the business in managing compliance more efficiently. Inputting into the system will be ongoing throughout 2011. Sirius is compliant with ISO 9001, ISO 14001, OHSAS 18001, ISM and ISPS. Sirius was rolled out in part of the organisation in 2010, complete with training of all relevant units through courses and e-learning. 165 people were trained in five locations, corresponding to over 25 % of all employees. These people will serve as local super users, and will be responsible for cascading training on Sirius to their colleagues locally. In 2011 the rest of the organisation will receive Sirius and the associated training. It is the firm conviction of Maersk FPSOs that Sirius will provide both employees and customers with evermore consistent quality in our operations, including higher safety and environmental performance in the work we carry out. In terms of tracking our CSR performance, we will – in addition to our HSE metrics on LTIs, Total Recordable Case Frequency (TRCF), spills, recycled waste and emissions – implement various CSR measures in 2011. These measures are aimed Working with sustainability at tracking progress while also serving to formulate and revise the initiatives in the CSR strategy as required. The measures will be based on: • A CSR risk and mitigation survey, which measures exposure to risks and strengths of mitigations asset by asset, • Specific questions in our annual Employee Engagement survey relating to perceptions of visibility and culture on CSR • A customer satisfaction survey including CSR-specific questions as was undertaken in 2010 • More specific measures in relation to anti-corruption, human rights monitoring and supplier assessment and audits. Maersk FPSOs Sustainability Report 2010 Awarding sustainability performance It is Maersk FPSOs’ policy to encourage health and safety in the workplace and the protection of the external environment in everything we do. To this end, in cooperation with Maersk Drilling, we have developed an HSE Award scheme, effective from 1 January 2011. The scheme recognises the achievements, by both individuals and operating units, in reaching milestones not only in safety but also in health and environmental protection performance. A certificate will be awarded when an operating unit completes a period of 90 operating days without any recordable HSE incident. This covers total recordable cases (including medical treatment cases, restricted 15 work cases, lost time incidents and fatalities), dropped objects, and spills to the external environment. The new award scheme builds on an existing scheme that focused only on LTI performance. This approach utilises the strong safety culture and management structures already in place within FPSOs, to create even greater efficiency and effectiveness in our work on environmental issues. Broadening the scope of our award scheme also allows us to respond to the increasing focus on environmental performance from customers, regulators and employees. Moreover, the scope of the new scheme acts as a driver for a safer workplace and environmental improvement. We observe, listen and learn because our stakeholders are key drives for current and future successes. Working with sustainability Sustainability Report 2010 17 Stakeholder engagement Our increased efforts to engage with stakeholders were initiated in 2010, as we worked at both global and local levels to enhance our understanding of stakeholder and community needs. One of the goals of our CSR strategy is to make community involvement a primary focus. Firstly, we are preparing a set of shared guidelines and a toolkit for community involvement. As part of this, each unit will be requested to map stakeholders and analyse their interrelation with Maersk FPSOs to improve how we handle and respond to stakeholders. The results will then be entered into a web-based tool currently in development, and will provide each unit with an action plan, grouping stakeholders into three categories: engage, monitor and react. This process is designed in accordance with the AA1000-SES standard and will be implemented early in 2011. The entire organisation, both headquarters and local units, will be involved in the exercise, providing us with an overview of opportunities for dialogue and risk management needs. Each unit in Maersk FPSOs is already responsible for identifying and managing stakeholders in relation to regulatory requirements. The identification of stakeholders is an integral part of our operation and commercial set-up, as environmental and safety processes have specific steps where units are required to map external requirements. Maersk FPSOs Maersk FPSOs does not define public policy positions or participate in public policy development and lobbying. These responsibilities reside with the A.P. Moller-Maersk Group. Customer surveys Maersk FPSOs carries out an annual Customer Satisfaction survey among existing and potential customers. In 2010, 19 customers responded to the survey giving an overall response rate of 35 per cent, compared to 43 % in 2009. Customers are questioned on a range of topics covering: People & Approach; Project Management; Units & Equipment; Operational Performance; Safety & Environment; and Price & Quality. Rankings are based on a scale from 1 to 7, with 1 being low, and 7 being high. Maersk FPSOs performs well on Safety & Environment, achieving a score of 5.0, the highest score for any topic measured in the survey. This compares with a score of 4.3 in 2009. In 2010, Maersk FPSOs’ overall satisfaction score was 3.4, ranking slightly above the 3.3 result achieved in 2009. New initiatives driven by employee feedback In Maersk FPSOs, employee engagement is of key importance. We learned from our participation in the 2010 A.P. Moller-Maersk Group Employee Engagement survey that there is room for improvement in the leadership capabilities in Maersk FPSOs. This led us to establish a crossdepartmental working group to address our leadership challenges, with representatives from both onshore and offshore employees. The group is divided into two streams. One will organise a leadership forum in 2011, where participants from all regions and areas of the company will focus on leadership skills and teamwork. The other work stream is focused on ensuring that local action plans are made and implemented to address specific local challenges. The goal is for Maersk FPSOs to create step improvements in our employee engagement and become on par with the top 25 companies outside the A.P. Moller-Maersk Group. Performance and policies Sustainability Report 2010 Maersk FPSOs as an employer Maersk FPSOs employ approximately 650 people. The workforce composition shows a split of 80 per cent offshore employees and 20 percent onshore. A highly competent workforce is necessary for Maersk FPSOs to meet or exceed the expectations of our customers and other stakeholders. We offer our employees both technical and safety training as well as courses focusing on personal development. In addition, Maersk FPSOs implemented a new Human Resources system in 2010 – SAP HR – which provides employees with a better overview of learning opportunities. The system allows a manager to gain a clear overview of competency gaps in his or her team. This will, in turn, help us provide better service to our customers, and create cost efficiencies in our HR organisation. MD Nationality 3%1% Denmark 17 % United Kingdom Norway 3% 0% 0% Oceania 51 % North America Asia Africa South America 24 % Other Europe 1% MD Nationality 0% 8% 0% 5% Denmark United Kingdom Diversity Maersk FPSOs operates globally and employs a diverse group of employees, with more than 25 nationalities represented. We regard this diversity as a benefit to the organisation. The distribution of nationalities for both the onshore and offshore workforce can be seen below. Maersk FPSOs 6% 37 % Norway Oceania 7% North America Asia Africa South America 18 % Other Europe 19 % 18 Performance and policies Sustainability Report 2010 Historically, Maersk FPSOs’ workforce is predominantly male, and as can be seen from the graphs below, this is still the case today, particularly in the offshore segment. While we do not presently have valid data to show nationality distribution at managerial level, it is a fact that women and non-Danes are underrepresented within management level at Maersk FPSOs. As part of the global rollout of the A.P. Moller-Maersk Group’s diversity project, Maersk FPSOs has begun investigating the root causes behind the low incidence of women in man- Gender onshore agement. The focus is on recruitment, work-life balance, opportunities for promotion and employee development. The investigation aims to challenge established myths and commonplace explanations for the under-representation of women. Gender offshore 3% Male Male Female Female 31 % 69 % Maersk FPSOs 19 97 % Performance and policies Sustainability Report 2010 20 Occupational Health With regard to health, we operate under the guidance of the A.P. Moller-Maersk Group Health Strategy and the Maersk FPSOs’ health policy. Working offshore can be especially demanding on a person’s health. Several factors influence this. In the control room and engine room, a range of automated processes requires constant monitoring. Outside the control rooms, weather conditions can be harsh, with high winds and extreme temperatures affecting working conditions. A number of tasks on board are strenuous, such as the handling of heavy equipment and machinery. Added to this, lengthy separation from family and friends is a fact of working offshore and this can have a negative impact on the physical and mental wellbeing of employees. Keeping our people healthy In light of this, Maersk FPSOs explores all avenues to provide a sound working environment for employees, offering healthy alternatives wherever possible. We facilitate communication with employees’ families onshore, and seek to provide employees with optimal quarters for relaxation and socialising, as well as fitness facilities, and nutritious meals on our units. management system for Maersk FPSOs. This complies with the principles of the international standard OHSAS 18001. to employees in order to assess how they perceive their work environment, the results of which are also included in the WPA. Surveys based on measurements and assessments of e.g. noise, vibrations, light, climate and psycho-social impacts in the working environment are compiled in a Work Place Assessment (WPA). This forms the basis of an occupational health and working environment programme for each unit, under the supervision of a WPA manager. Questionnaires are distributed Following the completion of a Work Place Assessment, every unit and office develops a Working Environment action plan or programme to improve their working environment, for which they are responsible for following up on. Our health policy Maersk FPSOs is committed to providing a work place that promotes healthy work practices with the aim to continuously improve occupational health and support a healthy lifestyle among the companies’ employees as well as contracted and third party personnel. Maersk FPSOs • Compliance with occupational health laws and regulations • Positive promotion of health and well- being at work, and support a healthy lifestyle of the individual • Systematic management and control of health risks • Monitoring health management through This is achieved through: • Management commitment to Maersk FPSOs’ health policy • Compliance with the principles of OH- SAS 18001 The management of our working environment is integrated into the overall Wholesome food policy at HQ While we feel an added responsibility for the health of our offshore employ- surveys and reporting on health issues for improvement purposes • Fostering continuous improvement of occupational health by promoting best practices and establishing clear objectives and targets Performance and policies Sustainability Report 2010 21 ees, Maersk FPSOs also has a responsibility to promote a healthy lifestyle among our office-based employees. In 2010, several locations in Maersk FPSOs set up initiatives to improve health through better diet. One such initiative was implemented at our headquarters in Lyngby, Denmark, where a Galley Council and a food policy were established, covering around 80 Maersk FPSOs employees. The policy commits the canteen to providing employees with nutritious meals, embracing diversity by offering a range of ethnic menu options, and providing a pleasant environment and relaxed atmosphere in which employees can take a break from work. The Council has been appointed to monitor the canteen’s performance against these goals. Offshore work and its impacts to health Maersk FPSOs Norway has joined ‘PUSSH’, a longitudinal survey examining how different types of shift rosters are related to work environment factors, such as sleeping patterns, circadian rhythm, and health. It also looks at the impact of isolation in working life. The survey includes both onshore and offshore workers in the petroleum sector. The project is carried out in collaboration with the National Institute of Occupational Health (NIOH), the University of Bergen, and the International Research Institute of Stavanger (IRIS). Maersk FPSOs Safety is a value, not a priority you can change. At the core of our sustainability efforts lies the protection of Maersk FPSOs employees. Performance and policies Sustainability Report 2010 23 Safety as a value At Maersk FPSOs, concern for safety is a core value. It is a constant consideration in the way we run our operations – not a priority that changes. We promote a behaviour-based safety culture, and are committed to open and honest communication about our performance on safety, for instance making the monthly safety statistics available to all employees. Our focus on safety is also demonstrated in other ways. We ensure that all employees on board our operating units are provided with, and wear, personal safety equipment that exceeds statutory requirements. We translate all work permits into the relevant local languages. We hold ”Toolbox Talks” – a walk-through of operational tasks to evaluate safety risks and mitigating actions – for all non-routine jobs, twice daily at shift changes and also at crew changes. In addition, we hold weekly safety meetings and safety drills on board operating units. time incidents”. In spite of this, our performance on LTI frequency has outranked the industry benchmark for over 10 years. As stated in our values, we are committed to improving our general safety culture through the continuous training and development of our employees in safety matters. Safety performance 2010 In 2010, Maersk FPSOs’ Lost Time Injury Frequency (LTIF) was 2.83, compared to 0.00 in 2009. Table shows the total number of LTIFs in Maersk FPSOs for 2009 and 2010. In total, five incidents accounted for the LTIF figure in 2010, which took us away from our goal of “zero lost Social performance – Safety 20092010 Number of full time employees (F TE) number 630 614 Lost time injury frequency a frequency 0.002.83 Fatalities number 00 a The lost time injury frequency figure includes all persons working at premises under our management control. Maersk FPSOs In 2010, two of our units, N’kossa II and Maersk Curlew, demonstrated that Maersk FPSOs’ “zero lost time incidents” goal is an achievable target. Maersk Curlew, which operates in the North Sea, reached 1,300 days with no incidents and N’kossa II reached 2,700 consecutive days with zero LTIs. Safety-related incidents are also subject to external scrutiny and we systematically report any noncompliance within HSE to the relevant authorities. Performance and policies Sustainability Report 2010 Our safety policy Maersk FPSOs is committed to conducting its activities in a safe and secure working environment that prevents harm, both to our personnel as well as contracted and third party persons working under the direction of our companies. • Compliance with the principles of OH- SAS 18001, ISPS and ISM • Setting targets for and ensuring con- tinuous improvement Safety initiatives in 2010 Continuous improvement of our safety performance and the nurturing of a strong safety culture within the organisation are key to Maersk FPSOs reaching its goal of zero accidents. These were some of our activities in 2010: • Compliance with or exceeding applicable safety and security laws and regulations • ollout of our second-generation R management system, Sirius. Two units, two shore bases and our headquarters are now using the Sirius system. We will roll out Sirius to the remaining locations in 2011. • stablishment of an independent E HSE department, which is working on carrying out the priorities in our HSE strategy. • rganisation of a Global HSE O Seminar with participants from our • Encouraging employees to freely report Safety and security are top priorities. We focus on protecting our personnel, assets and operations. ways and means to improve our overall safety performance • Operating a “target zero” principle for unsafe acts and conditions, actively usThis is achieved through: • Management’s active demonstration and commitment to safety and security • Promoting and driving a strong safety culture and creating a secure environ- ing lessons learned • Measuring and benchmarking perfor- mance internally and externally, against market leaders • Systematic identification of risks and ment in which all employees share this hazards against clear acceptance commitment criteria Maersk FPSOs 24 Performance and policies different units and shore bases, in which many safety initiatives were discussed. The outcome was a list of actions to carry out in 2011 in order to improve our work and cooperation on HSE between the different locations. • • ollout of a comprehensive camR paign focusing on the prevention of dropped objects was planned in 2010 and will be launched in 2011 in cooperation with Maersk Drilling. I ntroduction of third party e-learning for all contractors and visitors boarding our units, to ensure they are familiar with Maersk FPSOs’ safety policies and culture prior to starting work. In total, 431 persons completed the e-learning module. The goal is to create a shared safety culture and mindset for everyone working at our premises. Further HSE initiatives for 2011 have been outlined in the HSE annual plan, such as “Emergency and Relative Response Training”, which will be launched during the year. Sustainability Report 2010 other reported incidents of armed robbery at sea, particularly in West Africa, Latin America and South East Asia. The Maersk Group works in close collaboration with naval forces and industry associations to maintain a high level of awareness and preparedness when transiting pirate-infested waters, notably areas of the Indian Ocean. All ships in the A.P. MollerMaersk Group follow industry and naval recommendations set out in ”Best Management Practices”(BMP3). In 2010, Maersk FPSOs took these risks into consideration when planning the maiden voyage of the new operating unit, Maersk Peregrino, between Keppel Yard in Singapore and its operating location in Brazil. In this instance, the voyage was carefully planned to avoid sailing in areas affected by intense maritime piracy. Security Another element in securing our employees’ safety is keeping them safe from piracy and armed robbery. At present, Maersk FPSOs is subject to a relatively low level risk of piracy due to the locations of our units and the type of units we operate. Typically, these issues are addressed in the “Unit Security and Contingency Plans”, designed to reinforce preparedness and take into account local considerations. In 2010, Somali pirates began attacking and hijacking merchant ships in areas deep in the Indian Ocean previously thought unreachable and along the East African coast by using hijacked fishing vessels and dhows as mother vessels. There have also been The exception to this is the N’kossa II, which is located off the coast of Congo on the West Coast of Africa, where Maersk FPSOs considers there to be a higher risk of piracy, and accordingly takes the necessary precautions. Maersk FPSOs 25 Managing the risks from chemicals In Maersk FPSOs, we focus on all health and safety aspects. Many chemical products are used on board our units for maintenance and cleaning purposes, and in our work processes. They serve to improve production processes, for laboratory tests and also to lower the risk of errors and accidents. Prior to use, chemicals are riskassessed and approved. As part of the chemical management process, tools for preparing risk assessments and maintaining material safety data sheets (MSDS) are used. Throughout 2010, Maersk FPSOs worked on the chemical management system together with Maersk Drilling. This entailed making improvements to our chemical management process as well as the establishment of an online MSDS catalogue used to simplify the process of keeping MSDS’s up-to-date at all times. The online catalogue is due to be rolled out globally in the first quarter of 2011. Performance and policies Sustainability Report 2010 26 Climate change and the environment As global attention on climate change and environmental protection remains high on the agenda, and in the aftermath of the Macondo accident in the Gulf of Mexico, Maersk FPSOs is increasing its focus on its environmental performance. This is an expectation voiced by our main stakeholders, regulators and customers, as well as a requirement in our internal policies and management systems. Greenhouse Gas (GHG) emissions, together with waste management, are our primary environmental impacts. We work to improve our environmental performance in accordance with our environmental policy, which can be seen on the following page. Maersk FPSOs has recently obtained ISO 14001 certification, demonstrating that we operate a comprehensive environmental management system. Reduced CO2 emissions in 2010 Maersk FPSOs continues to be committed to finding ways of reducing our environmental footprint. However, our ability to manage our GHG emissions is somewhat limited by the way responsibilities are divided between operators and customers in our industry. As operators of production units, Maersk FPSOs does not cover the cost Maersk FPSOs of fuel, and as such, does not make decisions on the type of fuel purchased etc. Consequently, we have few ways of influencing emissions. For this reason, we have chosen to align with the reporting principles applied by the A.P. MollerMaersk Group and only report on direct GHG emissions from sources that are under our own financial control. When applying this definition, Maersk FPSOs’ main source of GHG emissions comes from the transit of units from shipyards to operating locations. This takes place only when a new unit is sailing from the shipyard to the operating position. In 2009 we had no such transit and in 2010, FPSOs brought into use a new unit, the transit from Singapore to Brasil caused our CO2 emissions to increase substantially. The table below shows our CO2 emissions in 2009 and 2010. Our strategic framework Maersk FPSOs supports a precautionary approach to environmental challenges, undertakes initiatives to promote greater environmental responsibility and encourages the development and diffusion of environmentally friendly technologies. Between 2009 and 2013, Maersk FPSOs will be working within the framework of the A.P. Moller-Maersk Group’s Eco-efficiency strategy. This strategy commits us to comply with and exceed legislative and regulatory requirements, including performance permits owned by customers. A major aspect of this strategy is the leader- CO2 performance 20092010 Greenhouse gas (GHG) emission 1,000 tonnes CO2 eq0.1 9.6 CO2 – direct and indirect 1,000 tonnes CO2 eq0.1 9.6 Performance and policies ship, commitment and support from senior management to promote an environmental culture that equals our current safety culture. Our primary means of improving our environmental performance will be technical improvements to the FPSOs, commercial partnerships and vigilant operational behaviour. Environmental management system in place In 2010, Maersk FPSOs received ISO 14001 certification from Lloyds Register. This documents how Maersk FPSOs has processes in place for the management of the environmental aspects of our business, and is applying the principle of continual improvement. Sustainability Report 2010 daily work and the environment in which we operate. We aim to promote environmental innovation projects through cooperation with selected customers. It is also our goal to initiate environmental campaigns following the model already used for safety campaigns. Furthermore, Maersk FPSOs is looking at investigating green technologies and other innovations sponsored by dedicated senior staff. In 2010, we 27 established ”green teams” on two offshore units, Maersk Curlew and North Sea Producer. Waste is one of the primary impacts of our operations on sustainability. We produce both hazardous and non-hazardous waste, as well as waste for recycling on our units. Maersk FPSOs ensures that the waste products are sorted on board the ship and sent onshore for further treatment. As part of our HSE strategy, we are looking at developing new waste management processes. Environmental policy Maersk FPSOs is committed to protecting the environment. This is reflected in the emphasis we place on the environmental • Compliance with the principles of ISO 14001 • Protecting the environment with the aspects of managing our business off- use of modern environmental protec- An ISO 14001 Awareness Programme is planned for 2011 in order to train employees and inform them of the importance of the ISO 14001 certification and the consequences it has in their daily work and activities. shore and onshore. By means of target tive equipment Initiatives and plans In 2010, we introduced and enhanced a systematic risk assessment profile for chemical substances. The underlying goal is to assess and substitute chemicals to guarantee a minimal risk both for the people using them in their This is achieved by: available technology as well as innova- • Management commitment to environ- tion setting, awareness and training combined with monitoring, we aim to continuously reduce emissions, to avoid harm to the environment and to find innovative improvement solutions. • Coaching employees to understand how their own activities can influence the environmental impact of our work • Environmental improvement activities based on sustainable, cost-beneficial and proven principles that rely on best Maersk FPSOs mental performance • Conducting activities so as to meet or exceed applicable environmental laws, regulations and standards • Cooperation with external partners regarding innovation and improvement projects With teamwork we see everything as possible. Performance and policies Sustainability Report 2010 29 Community involvement Investing in the local community is an integral part of tender processes and contractual agreements in the oil industry, known as ”local content”. These demands are often high and focus on anything from local staffing and sourcing to community engagement through donations and capacity building. As part of our CSR strategy, Maersk FPSOs has chosen local community involvement as a main focus area. Our contracts with customers often require our units to operate in the same area for up to 20 years, allowing our involvement in the local community to be equally long-term. One aspect of this focus on local community is to maximise the use of local services and bring value to the community through our business operations. However, as requirements differ from area to area, a specific approach is therefore adopted in each area. to split our local investments, contractual or voluntary, so the majority will go into capacity development and a minor percentage will be earmarked for donations. Maersk FPSOs pursues a systematic and sustainable approach to community involvement. In 2010, we began drafting an internal policy on philanthropy, which will lead to philanthropic activities in support of both overall community development and Maersk FPSOs-related activities and opportunities. Accordingly, we will aim Examples of capacity development are investing in education, healthcare and vocational training relevant to the oil industry, often in partnership with customers. Another opportunity is investment in the development of local businesses to support our logistical needs at a level that meet our standards e.g. on waste management. Anti-corruption policy Maersk FPSOs takes a firm stance against corruption and bribery in all its business dealings. The A.P. MøllerMaersk Group’s anti-corruption policy and supporting guidelines were published in 2009. Implementation of the anti-corruption policy and guidelines continued in 2010. Maersk FPSOs Standard clauses were inserted into contracts; due diligence documentation was established for entering into contracts with agents and contractors; and counselling for managers and other key personnel with contact to authority representatives was carried out. No additional training was carried out during 2010, as staff for which training was relevant, remained the same as those trained in 2009, with a few exceptions. Maersk FPSOs also rolled out the Group’s “whistleblowing system” in 2010, using intranet announcements and briefings to introduce the system. No specific incidents of corruption were suspected or identified within Maersk FPSOs in 2010. Appendices Sustainability Report 2010 30 Appendix A: GRI Standard Disclosure Italic indicates that the indicator is only partly covered by the report. GRI Standard Disclosures Section in Report Strategy and Analysis 1.1 Foreword by CEO Message from the CEO 1.2 Description of key impacts, risks, and opportunities. Main impacts and risks, Company profile Organisational profile 2.1 Name of the organisation Company profile 2.2 Primary brands, products, and/or services Company profile; list of assets 2.3 Operational structure of the organisation Governance 2.4 Location of organisation’s headquarter Company profile 2.5 Number of countries where the organisation operates Company profile; geographic reach 2.6 Nature of ownership and legal form. Company profile 2.7 Markets served Company profile; geographic reach 2.8 Scale of the reporting organisation Company profile 2.9 Significant changes during the reporting period regarding size, structure, or ownership. Maersk FPSOs as an employer 2.10 Awards received in the reporting period. Report Parameters 3.1 Reporting period About the report 3.2 Date of most recent previous report (if any). About the report 3.3 Reporting cycle About the report 3.4 Contact point for questions regarding the report or its contents Colophon (back cover flap) 3.5 Process for defining report content About the report; topics included 3.6 Boundary of the report About the report; scope of the report 3.7 Specific limitations on the scope or boundary of the report About the report; scope of the report 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations etc. About the report; scope of the report 3.9 Data measurement techniques and the bases of calculations About the report; principles of data reporting 3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). About the report 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. About the report 3.12 Table identifying Standard Disclosures in the report This table, Appendix A. 3.13 Policy and current practice with regard to seeking external assurance for the report. About the report Governance, Commitment and Engagement 4.1 Governance structure of the organisation Company profile, Governance 4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Governance 4.3 For organisations that have a unitary board structure, state the number of members Group Sustainability Report of the highest governance body that are independent and/or non-executive members. Maersk FPSOs Appendices Sustainability Report 2010 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Group Sustainability Report 4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation Governance, Our approach to sustainability 4.9 Procedures of the highest governance body for overseeing the organisation’s identification Governance, Our approach and management of economic, environmental, and social performance, including relevant to sustainability risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses. 4.13 Memberships in associations and advocacy organisations 4.14 List of stakeholder groups engaged by the organisation. 4.15 Basis for identification and selection of stakeholders with whom to engage. 31 Governance, Our approach to sustainability, Stakeholder engagement Our approach to sustainability, Stakeholder engagement Stakeholder engagement Stakeholder engagement Management Approach and Performance Indicators EC1 Economic performance Factsheet, Group Webpage* EN3 Direct energy consumption by primary energy source. Factsheet, Group Webpage* EN4 Indirect energy consumption by primary source. Factsheet , Group Webpage* EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Climate change and environment; EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Climate change and environment EN8 Total water withdrawal by source. Factsheet , Group Webpage* EN16 Total direct and indirect greenhouse gas emissions by weight Factsheet , Group Webpage* EN17 Other relevant indirect greenhouse gas emissions by weight. Factsheet , Group Webpage* EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Climate change and the environment; Reduced CO2 emissions in 2010 EN19 Emissions of ozone-depleting substances by weight. Factsheet , Group Webpage* EN20 NO X , SO X , and other significant air emissions by type and weight Factsheet , Group Webpage* EN23 Total number and volume of significant spills. Factsheet , Group Webpage* EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Climate change and environment LA1 Total workforce by employment type, employment contract, and region. Maersk FPSOs as an employer LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number Safety performance, Group Webpage* of work-related fatalities by region. LA8 Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Health for all LA12 Percentage of employees receiving regular performance and career development reviews. Factsheet , Group Webpage* SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Community involvement SO3 Percentage of employees trained in organisation’s anti-corruption policies and procedures. Governance; Community involvement SO4 Actions taken in response to incidents of corruption. Visible combat of corruption, Community involvement SO5 Public policy positions and participation in public policy development and lobbying. Governance SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Safety performance 2010 PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Safety performance 2010 PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Stakeholder engagement, Employees and customers surveyed ”*Further data can be found on our group webpage under Complete Data set 2010: http://www.maersk.com/Sustainability/PerformanceAndReporting/Pages/Publications.aspx Maersk FPSOs We strive to continuously be a responsible and profitable company that balances economic, social and environmental concerns for the benefit of the company as well as the global and local community. Appendices Sustainability Report 2010 Appendix B : Industry practices and environmental performance As is general practice within the FPSO industry, the legal environmental requirements are divided between contractors and operators, which to a great extent influences the way operations are conducted. Therefore, the environmental performance of Maersk FPSOs is dependent on close cooperation with the operators. Compliance with environmental regulations and requirements are divided between contractual requirements and general maritime environmental regulations. The general maritime regulations primarily focus on compliance with the MARPOL Convention dealing with oily water and sewage discharges, waste management and atmospheric emission control. Primary gas released into the atmosphere includes carbon dioxide (CO2), methane (CH4), sulphur oxides (SOx), nitrogen oxides (NOx) and volatile organic compounds (VOC). Gas emissions are the result of onboard combustion of fuel for power production or flaring of excess gas. FPSO units typically consume reservoir products for fuel driving the turbines. However, the main contributors are turbines fuelled by gas for powering up the hydrocarbon production Maersk FPSOs plant. The flaring from production is managed in accordance with the operator’s flaring permit. In the North Sea, production-related discharges are regulated through the North East Atlantic OSPAR Convention and the continental shelf requirements. As a general rule, fuel and chemicals for production are provided by the operator. This provides the contractor with the requirement to comply with the discharge permit, but with limited room for influencing the type of fuel, fluids or chemicals used. The main substance to be discharged into the sea is produced water, which is a by-product from the processing of hydrocarbon condensate. Discharge permits are applied and approved by agencies to the operator. Maersk FPSOs discharges are in compliance with the statutory marine requirements for individual operating areas. Maersk FPSOs ensures that any waste products are sorted on board the unit. Three categories are generally differentiated between: Hazardous waste; non-hazardous waste; and recycled waste. Once sorted, the different types of waste are sent onshore for further treatment. 33 Appendices Sustainability Report 2010 34 Conducting our business safely and responsibly is inherent in our values and our Principles of Conduct. We have high expectations for our own behavior in the interaction with others, and expect the same of our business partners. Maersk FPSOs Appendices Sustainability Report 2010 35 Appendix C : The Maersk Principles of Conduct In Maersk FPSOs, we are committed to conducting our business in a sustainable way and therefore adopt and adapt the overall Maersk Principles of Conduct. Supporting and respecting internationally proclaimed human rights • We respect human rights and endeavour to ensure that we do not contribute to human rights violations. Responsible business behaviour • We conduct our business in an ethical and lawful manner, and we will promote the same business behaviour within our sphere of influence. • We work against all forms of corrupt practices, including bribery and extortion. • We compete fairly everywhere we do business. • We are committed to promoting sustainable business practices in our supply chain. Maersk FPSOs A good place to work We treat every employee with respect and dignity and are committed to creating a working environment free from discrimination and harassment, and one in which diversity is encouraged. • We respect our employees’ rights to associate freely – to form and to join, or not to join, trade unions – and to bargain collectively. • We do not tolerate any form of forced or compulsory labour. • We prohibit the use of child labour. awareness within our organisation at all times. • Protecting health and safety • We are committed to providing all people working under our direction with a healthy and safe work environment, and continuously strive to improve our performance. Maintaining high security standards • We endeavour to take all precautions necessary to maintain high security standards and security Supporting our customers We wish to be recognised as a reliable, trusted and engaged partner in all our business dealings. • Protecting the environment We protect the environment by exercising constant care and optimising our operations, and endeavour to use natural resources responsibly and reduce our environmental impact. • We are committed to countering climate change by striving to minimise greenhouse gas emissions from our business activities. • Engaging with society We strive to improve the ways in which we contribute directly or indirectly to the sustainable development of the communities in which we work, and society at large. • We are committed to being accountable to our stakeholders and report publicly on our performance. • Colophon We value your feedback If you have any questions, comments or suggestions about this report or our performance, we welcome your feedback. You can send your comments to: Maersk FPSOs Esplanaden 50 1098 Copenhagen K Denmark E-mail: [email protected] Telephone: +45 3363 3544 Print: This publication is send by mail to protect the environment Editor: Lisbeth Nedergaard Layout: Hertz bogtrykkergården a/s