Daily1 - IMEX in Frankfurt
Transcription
Daily1 - IMEX in Frankfurt
Frankfurt 19-21 May Daily 1 2015 @IMEX_Group The worldwide exhibition for incentive travel, meetings and events Tuesday 19th May Business opportunities expand at IMEX ELCOME to IMEX 2015, and to the start of another week full of exciting opportunities to learn from inspiring experts and from peers, to do business face to face and to network with colleagues from all over the world. The show continues to grow. Following last year’s event which was bigger than ever, in 2015 the show is again the largest in its 13 year history. Buyers and visitors will see this growth evident in the hall with 55 new stands from every continent and every meetings market sector amongst the 3,500 exhibiting companies who represent over 150 countries. Go2Armenia, Moldova, Visit Faroe Islands, Busan (Korea), Wuzhen and Ningbo (both China) are among the interesting new exhibitors they can meet while Nigeria is represented for the first time by the Calabar Convention Center. Many others including Ecuador, Lithuania, Lviv (Ukraine) and Mauritius are returning this year. New hotel groups present include Barcelo, Hyatt International, Mövenpick and Trump Hotel Connection while Ricoh, Eventtia, MeetingHand and Eventbase are some of the many new technology companies exhibiting. Among 45 exhibitors who have booked larger spaces are Australia, Abu Dhabi, South Africa, Austria, Denmark and the Netherlands. From the Asia Pacific countries China, Philippines, Japan, Indonesia, Taiwan, Macau and Singapore have noticeably larger stands while North American exhibitors with larger stands include BrandUSA, NYC & Company and Texas Tourism. The stand of the German Convention Bureau, IMEX’s German partners, featuring more than 200 organisations, is again the largest in the hall. Visitors and buyers, including 34 new hosted buyer groups many of which have travelled from long-haul markets, will have noticed that IMEX has continued to refine and develop its appointment setting system W Also in this issue... Be well at IMEX 3 ICCA makes data easy 5 CCH future plans 6 Be Xceptional 8 Win a Congress bag 11 Take 5 spas 13 60 second guide – Peru 16 Microsoft’s Ruchi Aggarwal 19 IAPCO alliance 30 Making meetings great 34 SITE tackles exploitation 36 RAI’s new move 42 IMEX DAILY 2015 which has been built specifically for the show. Developments have focussed on making it easier for buyers to manage and refine their messages and appointments. The unique Concierge Service launched a year ago has been further enhanced, so too the hosted buyer lounge services with free luggage storage and Wi-Fi. The IMEX educational programme is now based on the show floor around the Inspiration Hub, which is sponsored by Business Events Sydney and DoubleDutch. With 170 education sessions, 30 of these in German, there is something for everyone in the comprehensive choice of strands ranging from Business Skills, Marketing and Communica- tion, Risk Management, Technology and Social Media to Creative Learning and Sustainability. There are new early morning sessions on Business Networking and Building Confidence and a new initiative – Creative Thursday – with 12 original sessions on thought-provoking subjects, some presented in interactive, engaging ’play’ formats. Two new session streams are geared specifically towards young professionals – for anyone with up to three years’ industry experience – and senior professionals – for anyone with eight or more years’ experience. The Inspiration Hub also has a new dedicated Health and Wellbeing track, part of a new initiative ‘Be Well at IMEX’ that features a sep- arate meditation room and many sources of advice on mindfulness and good posture to help visitors stay in good shape and health during their days at the show. At the show’s Opening Ceremony this morning, Bill McDermott, CEO of SAP, the world’s largest business software company, a passionate advocate of the value and power of meetings in building business will be delivering the keynote speech. Around 40 government representatives from around the world including ministers, senior regional politicians and policy makers are visiting the exhibition today before taking part in the 13th annual IMEX Politicians Forum, where they will meet with meetings JMIC conference explores the value of meetings and events ORE than 50 meetings industry leaders, together with academics, researchers and planners, met in Paris last week to review the current situation regarding the recording and measuring of the economic, academic and business benefits generated by meetings and to recommend actions for better ways of measuring them in the future. While these benefits are an increasingly important rationale for the value of the industry, there are few solid measures available, and few tools available for evaluating the oftensignificant investments required to attract and host meetings and events. Bringing together industry professionals with those who are best equipped to document and promote these benefits was seen to be the most logical way to make progress in an area that is of major importance to the future of the industry. M The JMIC (Joint Meetings Industry Council) Conference on the Value of Meetings at the Palais des Congrès de Paris addressed the ways in which the ability to better measure the value of event outcomes will help advance the role of meetings. An overview of the data currently being gathered by a range of industry organisations was also presented. There was general agreement that what meetings, conventions and exhibitions actually achieve for their organisers and participants far outweighs the values based simply on what delegates spend. However, to communicate these values to the outside world we need to be able to do a much better job of measuring them. industry leaders and will learn how to attract more meetings to their destination as well as gaining an appreciation of the economic power of meetings. Also in the hall today are more than 300 association meeting planners who took part in another highly successful IMEX Association Day & Evening yesterday, as well as more than 80 buyers from the corporate sector who took part in the Exclusively Corporate @IMEX peer to peer education and networking event. So, now, it’s time for everyone to seize the vast opportunities to learn, to meet and to do business. Have a great week! Download the IMEX App EVELOPED in partnership with QuickMobile, the IMEX App is designed to make your IMEX experience as smooth as possible. Use it to access your schedule, browse the events programme, navigate the show floor and stay social. Scan the QR code or go to imex-frankfurt.com/app. D themeetingsindustry.org 01 1 A$6BN Daily 1 INVESTED IN NSW ANNUALLY ON R&D. PROFESSOR SAHAJWALLA IS THE INVENTOR OF AN ENVIRONMENTALLYFRIENDLY PROCESS OF RECYCLING PLASTICS AND RUBBER TYRES IN STEELMAKING Scientia Professor Veena Sahajwalla Sustaining the environment and the next generation of scientific leaders VISIONARY “Sydney is forward thinking with people who want to make a difference but who equally want to showcase what we can do. What I love about Sydney is the visionary spirit and the enthusiasm amongst its people – it’s infectious.” SYDNEYSHINES.COM.AU 202 In Sydney, you can be at the forefront of discovery. Visit stand B320 DAILY 2014 IMEXIMEX DAILY 2015 Daily 1 Join the IMEX conversation @IMEX_Group ISITORS to this year’s show can share their experiences from the show floor by Tweeting about them using the hashtag #IMEX15. With this year’s show set to be the most social ever, there has never been a better time to get involved in the conversation. Whether it’s sharing a thought, an observation, a selfie, or a piece of important information gleaned from an education session, sharing it with the thousands of other event professionals at IMEX is another way of enjoying the whole IMEX experience. Just remember to keep to 140 characters, use the #IMEX15 hashtag, and watch out for the @IMEXsocialteam who can help you get started. Happy Tweeting! V Rocco Forte Hotels launches new MICE service OCCO Forte Hotels is launching a newly tailored offering for meetings, conferences, events, and incentives in its 10 European properties from 1 July 2015. The Silver, Gold and Platinum packages will be personalised to clients’ individual requirements, with tiered benefits for meeting planners, as well as unique offerings for delegates throughout their stay. Fresh, seasonal and local produce is at the heart of the Rocco Forte philosophy and remains central to the new offering with newly developed menus to encourage productivity and boost energy levels. Groups can choose from a range of options across four menu types including healthy, international, inhouse speciality or R regional cuisine. Basics have also been enhanced, with meeting set-ups including freshly squeezed juices, seasonal fruits, nuts and a selection of highquality teas, and bespoke herbal teas. Coffee breaks have been re-imagined for Gold and Platinum packages with baristas on hand to make a range of coffees at break times and after lunch. Nespresso machines are available for all groups. The Platinum package is all about rewarding high-fliers and treating delegates to a unique experience, complete with champagne party in a presidential suite and private photographer to capture the event. Inventive and unique team building activities are on offer at many of the properties. Brown’s Hotel offers an interactive Treasure Hunt across London where delegates source ingredients for their dinner at Borough Market. At The Charles Hotel in Munich, delegates can ride with Bavarian Rikschas and then enjoy a trip on the Isar River. At all hotels, groups can enjoy culinary team bonding activities such as cooking with the chef, chocolate-making and cocktail classes. In addition, meeting planners are promised complimentary accommodation for site visits, simple contracts and cancellation policies and responses to deadlines. A dedicated website has also been launched. Stand F555 roccofortehotels.com MPI promotes member benefits ECTOR Venegas of the MPI (Meeting Professionals International) Germany Chapter remembers when he first attended educational events hosted by MPI. “I was truly inspired by the network and community feeling,” said Venegas, an MPI member since 2009. “I experienced how new bonds are made and how experience is shared between industry professionals.” Venegas is just one of many MPI members who attribute a part of their success in the industry to MPI, the largest global association for meeting and event industry professionals. “Working with MPI has taught me a lot of things and brought me closer to people throughout the meeting industry,” added Danielle van der Kwartel of the MPI Mexico Chapter. “It has made me feel humble before so many professionals that teach and work continuously to keep our industry moving forward.” With more than 18,500 members worldwide, representing $23 billion in annual meeting spend, MPI believes that meeting and event professionals serve a critical role. Some of the benefits to an MPI membership include: H • A commitment to professional development by providing members with the knowledge they need to succeed through educational programming at MPI’s signature events, other industry conferences, online and at 70 chapters and clubs worldwide. • Getting connected to people, ideas and marketplaces that can take your career to the next level through MPI’s online community and local chapters while also providing business opportunities. • Networking events to aid in your professional growth. • A wide range of issue-driven and relevant research, such as Meetings Outlook, MPI’s quarterly future-focused report, as well as toolkits and white papers on topics including the future of meetings and strategic meetings management. • Member-focused content throughout MPI’s award-winning member magazine, The Meeting Professional. Go to mpiweb.org/join to learn more about membership and the value of belonging to a dynamic association of fellow meeting and event professionals, or stop by the MPI stand. MPI at IMEX MPI is providing education throughout IMEX week from sessions on Healthcare Meeting Compliance Certifications to the future of event apps. (See the full programme in the IMEX Pocket Guide or the IMEX App.) Plus the MPI Foundation is hosting its second annual Not-SoSilent Auction at IMEX. Thanks to the generosity of industry supporters, more than 30 auction lots including trips to idyllic islands, exclusive tours and concert tickets are up for grabs. The auction is open now at benefitbidding.com/mpif or from your mobile device at ucanbid and closes tomorrow on the MPI stand. Stand F750 mpiweb.org Be well at IMEX OOD intentions to stay healthy, eat well, sleep well and take time out for yourself can fly out the window at trade shows, however the IMEX Knowledge & Events team are turning this around for IMEX under the Be Well at IMEX tagline. Yoga, relaxation exercises, guided meditation and visualisation sessions are being offered every day by InnerSense. There’s a series of sessions at the Inspiration Hub (G680) on general wellbeing, from looking after your back and perfecting your posture, to how to obtain that elusive work/life balance. There are also tips on how to transform your own meetings and events – if you’ve heard of the slow food movement you might be intrigued to find out there’s also a slow meetings movement. Head to the Inspiration Hub tomorrow lunchtime for the (s)lowdown, and pick up the full list of events under the Wellbeing/Health track on the IMEX App or in the Pocket Guide. The Meditation Room (Level 8.1, Hall 8) offers a sanctuary from the buzz of the show G IMEX DAILY 2014 IMEX DAILY 2015 floor all day every day – you are welcome to drop in and chill out at any time during show hours. A wellbeing map is available at imexfrankfurt.com/wellbeing to guide you to wellbeing options on the show floor meaning you’ll never be far from a green juice, a healthy snack or a relaxing foot massage. All are being encouraged to walk to the show this week. Although more time on your feet might seem an unappealing option, the fresh air and exercise will help clear your head and set you up for the day. Most hotels are deceptively close – if you’ve taken a taxi around Frankfurt’s one way system you can be forgiven for thinking you are several miles away from the show. Have a look at the walking map in the Pocket Guide or IMEX App for orientation – and wear your comfiest shoes. Plus, for those of us for whom a morning walk is just not enough, see page 5 for details on the IMEXrun tomorrow morning. And breathe… AIPC convention centres provide a community impact AIPC (International Association of Convention Centres) president, Geoff Donaghy, looks at capital investment in the meetings industry NE component of the industry economic equation that doesn’t get a lot of attention may in fact be the biggest of all, and that is the capital investment made in developing the kinds of facilities required to host events under today’s demanding conditions. A recent analysis has found that AIPC’s 175 member convention centres alone represent a collective capital investment of more than $50 billion in more than 50 countries around the world, illustrating a significant economic impact in the host communities which is typically funded by the incremental tax and operating revenues generated by events attracted. As an industry, we have long focused on the economic impacts generated by the events our member convention centres host rather than the stimulus that the initial construction creates in a host community. However, what this study shows is that even in the development stage, centres generate jobs and spending in the local community. When you add these impacts to the ongoing business and tax revenues a centre will continue to generate throughout its operating life, you begin to realise just how much impact our member convention centres have on their respective communities. Governments often engage in public facility development as a means of economic stimulus but when that investment is in a revenue-generating facility like a convention centre, it keeps paying long term dividends back to the community. A government investor has multiple ways of capturing the benefits arising from a convention centre beyond what O comes in by way of direct rental revenues; they also reap the benefits of the additional tax revenues that accompany organiser and delegate spending. Due to the nature of the convention business, these taxes are often paid largely by non-residents, which means locals are benefiting from government services paid for at least in part by visitors rather than locals. And these are not just one-shot investments. In today‘s highly competitive markets, convention centres need to keep improving their products and adapting to the rapidly changing expectations of clients and delegates, so there is an ongoing stimulus – all part of a powerful economic argument that is driving convention centre development throughout the world today. Stand G216 aipc.org imex-frankfurt.com/wellbeing 03 03 Daily 1 oneworld events the ‘one stop’ travel solution for large-scale meetings, conventions and events quick, easy-to-use solution what makes a oneworld event? Single agreement covering all oneworld member airlines. Quick response time – receive prompt acceptance confirmation. • At least 100 attendees flying internationally to your event. oneworld promotional toolkit to build attendee awareness. • Designate oneworld as your Official Airline Alliance. Customised click-through link to access discounted fares. • Submit your requests three months to five years prior to the event date. discounts on travel throughout the oneworld network • There is no financial commitment. Significant flight discounts for attendees and one travel companion, available for travel up to seven days before and after the event. Discounts available online at oneworld.com/events with no booking fees. Attendees can also access discounted fares via a designated travel agency. Flights available on an expanded network across the oneworld alliance covering almost 1000 destinations in more than 150 countries. great online tools Official Airline Alliance request form available online. User-friendly booking tool that displays the most convenient flights and multiple fare options. View and download real-time booking and management reports to help meet your attendees’ needs. plus Attendees can earn rewards and tier status points on eligible flights and experience special privileges as a oneworld frequent flyer member. oneworld events register now at oneworld.com/events Organisers may qualify for travel credits to use on future flights with participating oneworld carriers. an alliance of the world’s leading airlines working as one. TAM Malaysia Airlines Qantas Qatar Airways Royal Jordanian S7 Airlines SriLankan Airlines oneworld benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld member airline (marketed means that there must be a oneworld member airline’s flight number on your ticket). For information on oneworld, visit www.oneworld.com. airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Qatar Airways, DAILY 2014 404 IMEXIMEX DAILY 2015 Royal Jordanian, S7 Airlines, SriLankan Airlines, TAM Airlines and oneworld are trademarks of their respective companies. TAM Airlines (Paraguay) is currently not a part of oneworld. Daily 1 Redesigned ICCA association database launches CCA (International Congress and Convention Association) is providing its members with faster access to international association meetings business. The redesigned online version of the ICCA Association Database, launched at ICCA’s traditional mid-year plenary meeting in Frankfurt yesterday, will provide simpler, smarter and faster access to association meetings information. The redesigned interface is more intuitive, flexible, jargon-free and tablet-friendly. New features include a new search engine and an updated algorithm to quickly identify meetings with relevant rotation areas which have not been to a specific destination before - and find confirmed meetings in a certain city or country. A vast amount of filtering and sorting options make it much easier for members to find highpotential association meetings business. ICCA CEO Martin Sirk (pictured) said: “The Association Database is widely regarded as ICCA’s most important product, but it’s still under-used by many members, because it has often been perceived as too complicated or that it required too much time to extract useful data. The redesign eliminates these barriers, and will enable members to easily incorporate our data into their day-to-day business processes. We confidently expect to see dramatically higher usage by those who are already in the habit of I EXT month hundreds of meetings industry peers will gather in Fort Lauderdale for three days of empowering experiences at the 2015 PCMA (Professional Convention Management Association) Education Conference. Learning design and trends, different room sets, meeting breaks and learning formats will be explored, showcasing to the attendee why thoughtful planning matters. For PCMA’s global audience and those who cannot make the trip to Fort Lauderdale, the action will be brought to them. Choice Today... logging on, a big growth in regular access by those who currently aren’t using it, and significant increases in bidding activity by ICCA members across the world, as they find it easier to identify and engage with prospective future client associations.” ICCA also recently added Big Data Search functionalities to its Association Database. Utilising the databases of Google Scholar and Microsoft Academic Search, ICCA members can identify leading academic contacts in specified cities and regions, related to a specific meeting in the ICCA Association Database or a specific meeting subject. Finding these local ‘ambassadors’ is a crucial step in preparing a successful bid to host the next edition of an association’s international meeting. ICCA will be demonstrating its all-new Association Database at IMEX every morning at 9.00 on the Inspiration Hub, G680. Stand A500 iccaworld.com Experiences that empower N Editor’s You’ll be able to join the PCMA Conference online on 15 June to experience high level education on strategy, technology, leadership, learning and experience design, and gain a deeper understanding of how people learn. Sessions begin at 9.00 CST and run through to 18.00 CST. Join from your desk and watch the live general session ‘The power of environments – from rooms to relationships’ from developmental molecular biologist and Brain Rules’ author, John Medina. In the afternoon learn how to ‘Protect your attendees from cyber theft and attacks’. The day rounds up with a virtual happy hour, where you can network with fellow hybrid attendees. Register at pcma.org/EduConhybrid. The 2015 PCMA Education Conference Hybrid is sponsored by the New Orleans Convention & Visitors Bureau and the Ernest N. Morial Convention Center. Head to Room Seminar (Level 9.2, Hall 9) at 10.30 this morning to catch Bill McDermott’s keynote at the Opening Ceremony if you want to start IMEX feeling truly inspired. Those of you who were lucky enough to catch Bill’s press conference during IMEX America will know what we mean when we say the global CEO of SAP, the world’s largest business software company, is one of the most passionate advocates for the meetings industry. Bill will also be down on the Inspiration Hub (G680) at 11.30 signing copies of his book, Winners Dream. If your answer to the question ‘Wearables – how many can you handle?’ is ‘none’ (or ‘one if I really have to’) then we suggest you go to the Meeting Design Hub (C640) at 11.00 when Albert Roca, CEO, MooveTeam is promising to cut through the noise surrounding wearables and explain exactly which ones you need to know about. Be the first to find out about the latest event technology and watch ten event tech newcomers go head to head pitching their products to win the Event Tech Startup Competition at 16.30 in the Inspiration Hub today. There are some great products shortlisted so it looks set to be a closely-fought battle. Go green by joining the IMEX Green Team at the Inspiration Hub. In return for committing to reduce your environmental impact at IMEX, you’ll receive a green ribbon to attach to your badge. And when you leave the show drop your badge into one of the recycling boxes at the exit to help fund one of IMEX’s local legacy projects (part of the badge back programme sponsored by the GCB German Convention Bureau). Keep hold of your badge if you’re back at the show tomorrow though. Giving back is also the order of the day for m:con which is running a prize draw today in support of the Children’s Cancer Research Project at the University Clinic Mannheim. You’ll find it on the Germany stand F100. If you start to feel the need for a bit of quiet time away from the show floor make your way to the new device-free Meditation Room (Level 8.1, Hall 8). Part of the Be Well at IMEX initiative and open all day every day, this is the place for guided meditation, yoga – and most importantly relaxation. Bliss... And if you’d rather unwind over a cocktail and a canapé, happy hour will be in full swing from 16.30 today on the show floor. If we didn’t have a paper to send to the printer tonight we’d be heading to VisitEngland (F340) for ‘Gin O’clock’ and then to Tourism Australia (B320) for a pie (or two). Tomorrow... Stand C252 pcma.org The Barbican takes delegates to the movies ONDON venue The Barbican is offering delegates complimentary cinema tickets as an incentive to book its meetings and event spaces. The venue is giving away tickets that can be redeemed in Barbican cinemas for every day delegate rate booking made at IMEX and until the end of the month. The tickets, valid until 30 November 2015, are worth £11 each. Oliver Hargreaves, deputy head of sales at the Barbican, said: “We wanted to give some- L IMEX DAILY 2014 IMEX DAILY 2015 thing back to our clients and their delegates which offers something a little different to the traditional discount or breakfast upgrade. We have already seen great feedback about this incentive and hopefully it will really help to get our clients’ delegates invested in the Barbican and what we have to offer.” The Barbican has three cinema screens which show new releases, major themed seasons and the performing arts on screen from National Theatre Live and Met Opera Live. The cinemas offer state-of-the-art data and video projection supported by the Barbican’s inhouse technical team. Cinema 1 can also host private film screenings, which can be combined with a dinner or drinks in the Garden Room and Conservatory. The Barbican can host meetings from 10 to 2,000 delegates in its concert hall, theatres, conference suites and boardrooms. Tomorrow at 7.00 a band of IMEX runners will be setting off on the five kilometre IMEXrun along the River Main in the direction of a delicious Brazilian breakfast. If you fancy joining them head to the Brazilian Tourist Board (C100) today to register or go to imex-frankfurt.com/imexrun. If breakfast isn’t incentive enough you’ll also receive a Rio t-shirt – and that warm glow of satisfaction that comes from knowing you’ve done your exercise for the day. Especially recommended for those in need of a bit of head clearing after tonight’s CIM Clubbing @IMEX. The run is organised by sports by tlc and sponsored by Prefeitura do Rio, Rio Tur and Rio Convention & Visitors Bureau. Stand F400 barbican.org.uk 05 05 Daily 1 Facing the future by embracing CCH history T the end of last year, Hamburg Parliament gave its go-ahead for the conversion and expansion of the CCH – Congress Center Hamburg. The entire project will cost €194 million and will begin in early 2017 for completion in 2019. Edgar Hirt (right), director CCH, outlines the changes A Why is the CCH being renovated? Large parts of the building services engineering are outdated and have to be replaced. Event organisers are also demanding more flexibility in terms of functionality, for example, the relationship between maximum seating capacity, exhibition space and foyer space. To remain competitive in the future the CCH and its overall layout must be restructured. The CCH is also extremely important for related service providers: hotels, restaurants, retailers, transport and the tourist infrastructure which will all benefit as a result. What will define the new CCH? The new CCH will perfectly accommodate the varying requirements of future event formats. Our marketing strategy, now and in the future, is targeting events with a minimum group size of 1,000 people. In the future, the CCH will be able to host multiple simultaneous events. The surprisingly expansive entrance hall of the CCH will provide an ideal event location for product presentations and marketing events. The CCH will retain its benefits: it is centrally located in London venue sees dramatic rise in events hosted ONDON venue 30 Euston Square saw an 80% increase in the number of events hosted in 2014, compared to the previous year. The venue staged 1,143 events last year, an average of 95 events per month, compared to 633 events in 2013, an average of 52 events per month. 30 Euston Square also saw a 33% increase in the number of enquiries handled, with 5,118 enquiries in 2014, an average of 319 per month, compared to 3,837 in 2013, an average of 426 per month. Yvette Bradley, general manager of 30 Euston Square, attributed the venue’s success to its customer service, catering offer and extensive conference and meeting space. The venue, which opened in 2013, offers a 300seat tiered auditorium, 18 meeting and L training rooms, six boardrooms and penthouse State Rooms with a rooftop terrace. Bradley said: “In 2015 our clients will no doubt look for new ways to impress their audiences, therefore we are constantly improving our offering in order to keep ahead of the curve in the ever-changing conference and events market. I have every confidence that next year will be even more successful.” The venue last month upgraded its Wi-Fi infrastructure to two 1Gbps capacity hubs, as well as creating a new delegate log-in interface, which can be branded to communicate individual event messages. 30 Euston Square is a Grade II listed building and headquarters of the Royal College of General Practitioners. Stand F400 30eustonsquare.co.uk the heart of Hamburg; hotels are a short distance away, and the Dammtor ICE train station is nearby. It will be as attractive as ever, ensuring that the CCH becomes a world-class congress centre. Could you sum up the changes? I’d explain it as ‘history designs the future’. History will repeat itself in 2019 as the new CCH continues its one-of-a-kind tradition. It was Europe’s most modern congress centre when it opened in 1973 at its location in downtown Hamburg. We’re now bringing along more than 40 years of experience as we move ahead into the future. Stand G100 cch.de Global DMCs ally to promote Japan ACIFIC World has confirmed a strategic alliance with JTB Global Marketing & Travel, Japan’s leading Destination Management Company, as of this month. Through this partnership, Pacific World will leverage the strength of JTB Global Marketing & Travels’ incoming business and align itself to provide meetings and events services in Japan. The strategic alliance will enable Pacific World to showcase Japan as a meetings and incentive destination to its network of corporate and agency meeting planners worldwide. Herve Joseph-Antoine, global MD of Pacific World said: “Japan is known as an inspiring traditional destination, but the country is recently being rediscovered by corporates and associations based in the Americas and Europe as a key strategic destination for conferences and events in the Asia Pacific region. We have a long past working relationship with JTB, now is the time to formalise this commercial alliance and offer a ‘new Japan’ value proposition to our clients together.” Haruhiko Sakano, director of sales & marketing at JTB Global Marketing & Travel said: “We are confident that with this strategic alliance we are able to cover the Asian region and both our companies will be able to strongly promote our destinations along with the rapidly growing Asian market.” Through its strategic alliances, Pacific World now covers two of the most important markets and destinations for meetings and events; Japan and USA. P Stand E300/D100 pacificworld.com Hotel group offers meetings 3D hologram technology H Hotel Group has revamped its meetings and events offering with a new technology service, including threedimensional holograms and interactive videoconferencing. Under the slogan ‘NH MEETINGS: inspire.create.enjoy’, the offering now includes High Tech Made Easy, a service that provides innovative technology solutions. NH’s meeting rooms are now equipped with telepresence systems which combine videoconferencing with interactivity, enabling the participation of as many as 250 virtual attendees in a video call or conference. NH Hotel Group has also installed 3D holographic projection technology in one of its hotels, in what the company claims is a world first for the meetings sector. The technology allows people to be present at an event or celebration even when physical attendance is not possible, giving speakers the chance to make presentations in a very highimpact setting. Other services available through NH’s meetings and events offering include a specialised advisory service, ecofriendly meetings with customers given the chance to offset the carbon footprint of their event and free and easy Wi-Fi services. N Stand C680 nh-hotels.com 06 IMEX DAILY2015 2014 IMEX DAILY Daily 1 CLOSER TO WHAT MATTERS OPENING NOVEMBER 2016 © Ian Simpson Architects VISIT US AT BOOTH E120! Creating real live experiences is part of our heritage as a famous Gathering Place and 19th century ZOO - an inspiring location for an early morning run or engaging conversations amidst wildlife.* Nature nurturing connections and bringing you closer to your purpose and true success. Closer to what matters to you. • 30 meeting rooms accommodating 2,500 pax • Auditorium seating 2,000 pax • Adjacent to world’s most beautiful railway station incl Eurostar and Thalys • State-of-the-art technology and excellent service *All inclusive with the booking of the Convention Center Discover more on www.fmcca.com IMEX DAILY 2014 IMEX DAILY 2015 PART OF ELISABETH CENTER, celebrating life since 1897 707 Daily 1 Bringing out the Xceptional Yesterday, guests at Exclusively Corporate @IMEX heard motivational speaker Kevin Kelly explain how a great idea is less important than how it is delivered. He outlines his philosophy to the IMEX Daily You explained Xceptional execution (XE) to the Exclusively Corporate @IMEX audience. What is it? The topic evolved through some very interesting research conducted in the ‘00s by Amar Bhide from Colombia University. He tracked the fortunes of the major breakthrough companies in the US over the previous decades and found that 88% were the result of exceptional execution of an ordinary idea – only 12% were new inventions. This piqued my interest and indeed should inspire many businesses. It means that you don’t need to wait for that ‘wow’ idea, that moment of intense inspiration. Instead you should focus on your ordinary idea, which is the ‘most companies’ category, and do it exceptionally well. I decided to research this area further in an effort to define what ‘Xceptional’ execution looks like culminating in the development of the four pillars of Xceptional execution which will be the focus of my talk at IMEX. You were a natural salesman who broke company records. Is that something that can be learned, or motivated towards? One of the pillars of XE is a commitment to lifelong learning but not just from the normal sources. I advocate a position where you believe everyone, and I mean everyone, is a potential teacher. On this basis of course I believe we can learn, grow and pivot. Another interesting finding from more than 25 years speaking around the globe and working with people is that human behaviour is in the main very predictable. If you are ‘aware’ it is fairly easy with an ordinary idea to be a great sales person. I was born into a retail setting, so I have been selling since the age of six – you could argue that I would want to be good by now. When you boil it down, signing six figure contracts and selling in a shop are not that different. How important is face to face meeting in a world increasingly dominated by technology, where we need never meet clients? A recent report pointed to the re-emergence of slow meetings. Just recently I was on a webinar and a lady asked me the same question. My answer remains the same regardless of whether we meet the client or not, our focus should be always on personalising the service. As I have said many times, customers leave, friends don’t. The meetings sector is full of many highly motivated people. How do you motivate those who are already driven? Do you have to? To use the Chinese proverb “teachers open the door but you must enter by yourself”. What companies should we be looking towards to learn the secrets of future success? All companies and every person that crosses your path. One of the events that transformed my business was meeting an ex-student’s brother who wanted to write a book. The student became the teacher, very soon as it turned out, by getting my website to the top of the keywords table – it was totally unexpected. Another transformation was when I contacted my competition to learn the secrets to her success – I walked on the shoulders of greats and the rest is history as they say. Does success look different for companies of tomorrow - will they be judged on different criteria? You know, success is a fairly simple concept. You should be happy at that destination. Exclusively Corporate @IMEX was sponsored by Kempinksi Hotel Frankfurt Gravenbuch, Dubai Tourism, London & Partners, and Starwood Hotels and Resorts. kevinkellyunlimited.com Tech firm launches single click app availability VENT technology supplier EventMobi has launched a service that allows event organisers to make their customised event apps available in all four app stores with a single click. EventMobi allows event organisers to create and customise their own registration and event apps. Event attendees will then be able to access the app through a web browser as well as via Apple App Store, Google Play, BlackBerry App World and Windows Phone Store. The service is part of EventMobi’s new allin-one package, Executive, which includes custom registration, networking tools, and a secure document library integrated into the event app. Bob Vaez, chief executive of EventMobi, said: “At the end of the day, it’s not about native or web technology, it’s about the attendee experience. We align ourselves with our clients’ needs, understanding what they need to create the unforgettable experience they envision. Adding native app services to the mix is just one more way we’re making event technology simple, helping planners and attendees achieve their ultimate objectives.” E Stand E705 eventmobi.com Rebrand for French convention board HE France Meeting and Convention Board has launched a new brand which aims to generate a new image of France as a destination for meetings, congresses and events. This identity aims to reflect the evolutions of the meetings industry and will adapt to the specifics of individual T 08 markets as well as embracing new trends such as sustainable development, innovation and the digital world. The Board will host an event on its IMEX stand today from 17.00 until 19.30. Visitors will learn about opportunities around the 2016 European Football Cup, which will be held in France. They will also be able to enjoy French music, food, wine and champagne. Stand D200 rendezvousenfrance.com IMEX DAILY2015 2014 IMEX DAILY Daily 1 TEX AS MEE T with LEARN MORE ABOUT TEXAS AT BOOTH C180 From cosmopolitan cities with the best venues, hotels and restaurants to quaint towns with timeless ranches, Texas offers something for every kind of business event. With unmatched meeting resources and a welcoming spirit to boot, clients feel right at home. www.meetingstexas.com AUSTIN LIVE MUSIC CAPITAL OF THE WORLD DALLAS DISTINCTIVELY DIFFERENT ® Austin, Texas – Live Music Capital of the World® and home to Formula 1™, offers daily nonstop service from London Heathrow on British Airways. In 2017, Austin will feature 36,000 hotel rooms, 11,000 located downtown, including a brand new 1,066-room Fairmont Hotel. www.austintexas.org Dallas is the perfect choice for exceptional meetings, boasting a leading business environment, the title of America’s best sports city, the nation’s largest urban arts district, the best shopping in the Southwest, 14 exciting entertainment districts, a vibrant dining scene, impressive accommodations and meeting spaces. www.visitdallas.com FORT WORTH MAKES MEMORABLE MEETINGS HOUSTON COME & EXPLORE Minutes from DFW International Airport, Fort Worth is a modern meeting city, where fun meets function. For a true Texas experience, visit the Stockyards National Historic District with a twice-daily cattle drive, year-round rodeos and the world’s largest honky-tonk, Billy Bob’s. You’ll also enjoy legendary Texas Cuisine and popular attractions including our world-renowned museums, shopping, racing at Texas Motor Speedway and your favorite sports teams playing at nearby AT&T Stadium and Globe Life Park. www.fortworth.com America’s fourth-largest city is a cosmopolitan destination, filled with exquisite dining, arts, hotels, shopping and nightlife. Choose Houston for your next meeting or convention and enjoy stateof-the-art facilities set in a world-class city. With more than 75,000 hotel rooms and multiple meeting venues, Houston offers diverse opportunities as a top destination for major events. www.visithouston.com ™ IMEX DAILY 2014 IMEX DAILY 2015 traveltex.com 909 Daily 1 Conventions don´t have to be conventional A business trip to Madrid seems less like hard work than most. Sunny weather, conveniently located conference venues and gourmet lunches are just some of the bonuses for when you visit on business. Aer a busy day, Madrid’s famous museums and elegant stores are a great way to recharge before sampling the vibrant nightlife. Relax over tapas in an outdoor café or dance until dawn. Whatever you do, Madrid is the business. [email protected] (+34) 91 758 55 28 www.esmadrid.com/mcb 10 IMEX DAILY 2015 Daily 1 ExCeL invests in event success ONDON venue ExCeL is investing £15 million in developing the centre this year, on top of the £4 million invested in 2014. New developments at the venue include the construction of a 136-room 4-star hotel, The Sunborn Yacht, and a suite of six executive boardrooms. The centre has also upgraded its free Wi-Fi, which allows 16,000 users at any one time. ExCeL London has also signed a tenyear contract with Compass Group UK and Ireland to become the venue’s catering partner, part of a wider programme to revamp every aspect of visitors’ food and drink experience. James Rees, executive director of ExCeL London said: “From the arrival experience through to delegate catering and staying connected on site, we will to listen to our clients’ feedback and tailor our investment to ensure that we continue to deliver record breaking events for London.” ExCeL London will host more than 300 conferences in 2015, its biggest year yet. Events include EuroPerio, Adobe Summit and The International Orthodontic Congress. The first 20 visitors to the ExCeL London stand each day will be given their own afternoon tea in a box to take away. L Stand F400 excel-london.co.uk Hong Kong hopes for continued MICE growth ONG Kong saw the number of MICE visitors increase by 11% in 2014, up to 1.8 million. Meetings and Exhibitions Hong Kong (MEHK), a division of the Hong Kong Tourism Board, predicts that 2015 will see a rise in visitors from Europe. Dawn Page, director UK and northern Europe at The Hong Kong Tourism Board, said: “2014 was a great year for MEHK. H This year we anticipate more visitors from the long haul markets, as growth of advanced European economies will resume.” MEHK signed a three-year partnership with the International Association of Professional Congress Organisers (IAPCO) during last year’s IMEX, which saw MEHK representatives attend the IAPCO general assembly and the first of what will be annual familiarisation trips for IAPCO members to Hong Kong. Visitors to the MEHK stand at IMEX this year will be in with a chance of winning two trips for two to Hong Kong to experience the city’s unique mix of business and leisure activities and sights. The prize draws will take place at 17.00 today and tomorrow. Stand B350 mehongkong.com Expansion plan for sustainable Filderhalle ERMAN conference centre Filderhalle Leinfelden-Echterdingen is to expand by 400m2 in 2016. The extra space was previously a restaurant, and will bring the total space available to 2,900m2. The centre, which has been awarded the Green Globe for its sustainable approach, is also investing €1.35 million in its kitchen. Filderhalle Leinfelden-Echterdingen, situated near Stuttgart International Airport and the Stuttgart trade fair grounds, was the first conference centre in Germany to be awarded the US Green Globe certificate for sustainability. The certificate, which covers more than 350 requirements, has been renewed for 2015. Roland Klenk, mayor of Leinfelden-Echterdingen, said: “I am very happy about the successful certification for our Filderhalle. The requirements of the international Green Globe Association are extremely demanding and extensive. This makes re- G newed certification so much more important. Filderhalle has not only been recognised for its environmental sustainability. The state of the art LED lighting technology and the regional base of Filderhalle were evaluated positively by the reviewers.” The venue offers hybrid conferences, which allow delegates to participate via live streaming. Nils Jakoby, Filderhalle managing director, said the venue’s investment in hybrid conference technology was a further step in its sustainability strategy. “The Green Globe certification of Filderhalle is the basis and the ideal point of departure from which we develop additional innovative services for our customers,” he said. The venue has created a film explaining the new technology to event organisers, which can be viewed at website hybrid-event.biz. Stand F020 filderhalle.de Sustainability is in the bag with Congress Frankfurt USTAINABILITY is a great theme of today’s meetings industry, and Congress Frankfurt, Messe Frankfurt’s convention department, is no exception. The conventions team is looking to raise awareness of its approach with a competition to win a prize with a decidedly green flavour - one of three truly green Congress Frankfurt bags. In February this year, Messe Frankfurt’s new Kap Europa convention centre hosted the 3rd Green Meetings and Events conference and its 500 participants. It was a fitting venue as Kap Europa is the first centre in the world to be awarded a Gold Certificate by the German Sustainable Building Council (DGNB). After the conference, its advertising banner was recycled in a regional workshop for the handicapped to serve a wholly new purpose. Messe Frankfurt has trained its employees as sustainability counsellors and supports the German Convention Bureau’s ‘fairplichtet’ code for sustainability. IMEX visitors who can guess what exactly the sustainable notebook bags were in their former life, may win one. S Stand F110 congressfrankfurt.de IMEX DAILY 2015 11 Daily 1 12 IMEX DAILY 2015 Daily 1 Take 5 Spas 1. Therapia Spa 2. Banyan Tree Mayakoba Spa 3. Ritz-Carlton, Bahrain 4. Nordic Spa & Fitness 5. The Gleneagles Hotel Istanbul’s Therapia Spa in The Grand Tarabya is the only spa centre with Bosphorus views in the city and is the perfect escape from stress. The 4,500m2 luxury spa has floor-to-ceiling windows to take in the views while sampling its range of treatments. An outdoor swimming pool has filtered sea water and floor-heating, while four traditional Turkish hammams and private hammams for couples are available. Underwater Therapia bathtubs, a sand Therapia room, an ice grotto and four rainbow showers are just some of the facilities. Mexico’s award-winning Banyan Tree Mayakoba Spa is an invigorating, state-ofthe-art hydrothermal experience like no other. Signature innovation, the Rainforest trail features eight different hydrothermal therapy experiences that include the Rain Walk, Aroma Steam Chamber and Finnish Sauna to provide a holistic and revitalising journey within an extravagant tropical world. As well as conference facilities that can host up to 1,000, the 245-room Ritz-Carlton, Bahrain Hotel & Spa allows for guest relaxation. Its spa includes a tammam, sauna, steam and Thalasso therapy pool, as well as a range of recreation opportunities and pampering treatments. Resort facilities include 600 metres of secluded beach, outdoor and indoor pools and Jacuzzis, a private island, and a sports club. Grand Hôtel Nordic Spa & Fitness was named the World’s Most Innovative Spa at the Gala Spa Awards 2015. The spa, which is built with Grythyttan Rauk stone from Gotland, includes a range of Nordic inspired treatments such as the classic Swedish massage and Nordic bathing. Personal trainers, a doctor of traditional Chinese medicine, a chiropractor, and handpicked therapists, coaches and specialists are all on hand. The Gleneagles Hotel is the place to visit for a ‘holistic reboot’. Situated in the heart of the iconic Scottish hotel, the Spa by ESPA is a haven of tranquillity with treatments covering a holistic range of therapies. Led by resident naturopath, Louise Westra, the team tailors programmes to specific needs spanning traditional Chinese medicine, acupuncture, physiotherapy, colon hydrotherapy and herbal remedies. Stand D425 thegrandtarabya.com Stand B100 banyantree.com Stand F600 ritzcarlton.com Stand F200 grandhotel.se Stand F350 gleneagles.com Come visit us at the Malaysia Pavillion, B200. The Isthmus, Sejingkat, 93050, Kuching, Sarawak, Malaysia. Tel: +60 82 - 392 888 Fax: +60 82 - 420 222 facebook.com/BCCK.Sarawak www.bcck.com.my IMEX DAILY 2015 Your Events, the Borneo Way. 13 Daily 1 Meeting planners are the real stars in Berlin. We know all there is to know about arranging meetings. convention.visitBerlin.com Visit us at IMEX, Booth F 100-40 Do you need to arrange a meeting, convention or any other type of event at short notice? If so, the Berlin Convention Office is on hand 24/7 to give you all the support you need. We work closely with local partners across the city and can quickly provide you with relevant advice, help and information. With the Berlin Convention Office, you can rest assured that your event is in good hands. convention.visitBerlin.com Member of Our partners at IMEX 2015: ESTREL Hotel & Convention Center ELLINGTON HOTEL BERLIN Messe Berlin GmbH andel‘s Hotel Berlin InterContinental Hotel Berlin Conference & Touring AMANO Group CAMONSITE Conference and More GmbH 14 Ameron Hotel Abion Spreebogen BOLLE Meierei Event Location Hotel Palace Berlin K.I.T. Group GmbH Kongresshotel Potsdam am Templiner See Filmpark Babelsberg GmbH Quality Travel GmbH Roof GmbH & Co. KG Scandic Hotels Deutschland GmbH Sofitel Berlin Kurfürstendamm Alpha Travel Consultants GmbH Tempodrom Betriebsgesellschaft mbH & Co. KG Wyndham Grand Berlin Potsdamer Platz Resort Mark Brandenburg Palazzo Italia - Römischer Hof Flughafen Tempelhof Berlin EVENT HOTELS Berlin heretonow GmbH visitBerlin Convention Partner e.V. Zeitreisen GmbH IMEX DAILY 2015 Daily 1 Red carpet meetings in Los Angeles OS Angeles is showcasing venues that can help meetings, conferences and events capture the magic and excitement of Hollywood red carpet award ceremonies. The Los Angeles Tourism & Convention Board is bringing glitz and glamour to Frankfurt with an array of venues that will make delegates feel like stars for the night. LATCB will be stressing the variety of venues on offer, suitable for all budgets, as well as the links with cinema history, such as Hollywood Roosevelt Hotel’s Blossom Ballroom, where the very first Academy Awards ceremony was held in 1929. Grauman’s Chinese Theatre, now known as TCL Chinese Theatre in Hollywood also hosted the awards in 1944 and is now home of the largest IMAX screen in the US. The venue has three different event settings, offering a glamorous and sophisticated location on the Walk of Fame to host a film screening and cocktail reception. For a spectacular event with more than 800 people, the Nokia Theatre at L.A. LIVE L Conferences and conventions boost German travel numbers ERMANY was the top destination for European business travel in 2014, with a total of 12.4 million professional trips. The figures, from GNTB/IPK International and World Travel Monitor, include a five per cent increase in conference and convention travel. Germany is also the second global destination for association meetings, behind the US, according to the International Congress and Convention Association. Matthias Schultze, managing director of the German Convention Bureau, said: “We feel there are several factors driving this growth. Germany provides excellent infrastructure, good value for money, high travel accessibility, and a wide variety of compelling cities and regions with rich cultures. Meeting organisers and delegates can also leverage the innovative industry expertise that these cities and regions have in urban design, technology, pharma and biotech, mobility and automotive, green technology, finance, aerospace and more.” The volume of international travel to Germany reached a record high for the fifth year in a row in 2014, with a total of 75.6 million overnight stays, according to the German Federal G Statistical Office. Visitors from Europe accounted for around 75% of the market, with Switzerland and the UK generating the most visits. Visitors from the Arab Gulf States and China led the way from overseas markets, with the number of US visitors also rising. Petra Hedorfer, chief executive officer of the German National Tourist Board, said: “The latest forecasts suggest that the international travel market will expand by between three and four per cent in 2015. We will build on last year’s strong performance and take a bigger than average cut of this growth. This will lay the perfect foundation for our long-term outlook of achieving 121.5 million international overnight stays a year by 2030, which we believe is a realistic objective.” Stand F100 gcb.de accommodates 7,100 and is home of the Primetime Emmy Awards. As well as events where films are premiered and celebrated, groups can create an unforgettable day by having teams write, produce and film mini-movies using real professional filming in working studios and lots. This can be followed by a private film festival banquet, complete with judging and an awards ceremony. Universal Studios Hollywood, LA Center Studios, Sony Pictures Studios, Warner Bros Studios and Paramount Studios, all have extensive, high-end events facilities and specialised staff to make such an event a reality. Other Hollywood options include renting a mansion to host an exclusive celebrity party, getting pampered like stars with LA spa treatments, and having group tours of Hollywood. LATCB can discuss logistics of these and many other options at this year’s IMEX. Stand C260 discoverlosangeles.com Forum am Schlosspark goes high-speed ERMAN venue Forum am Schlosspark has upgraded its technology to allow organisers to incorporate live streaming and online conferencing into their events. The convention centre, situated in the grounds of the Residential Palace 12 kilometres north of Stuttgart, has established a secure wireless local area network. Forty Wi-Fi access G points have been installed across the venue, offering internet access with a bandwidth of up to 100 Mbits per second. Venue operator Tourismus & Events Ludwigsburg has also set up an exclusive wireless guest network. Event organisers can book voucher quotas for their event allowing up to 900 client devices to use the Wi-Fi in all rooms and foyers at the same time. The Forum am Schlosspark offers event organisers two halls with a capacity of more than 1,000 people each, as well as up to ten meeting rooms. Foyers have enough space to host accompanying exhibitions or fairs. Stand F020 locations-ludwigsburg.de Organisers use loyalty points to finance events with Accor USINESSES organising events in hotels run by operator Accor can now use loyalty points to finance their next meeting or conference. Launched in March this year, the scheme allows business event organisers such as corporate clients, events agencies, conference organisers and venue finders to convert the loyalty points they have earned into e-vouchers. The B vouchers can be used to pay for 15% of the total cost of an event, or a maximum of €1,500. The Le Club Accorhotels Meeting Planner offer is open to members of the existing Le Club Accorhotels loyalty programme who are organisng a business event for more than seven participants or requiring more than seven rooms. The offer runs across 2,000 par- ticipating ibis styles, adagio, Mercure, Novotel, MGallery, Pullman and Sofitel establishments. In addition to the new scheme, organisers will still be able to spend their points on stays, partner vouchers and air miles, or use them to support Accor’s charitable schemes Pur Project and Solidarity Accor. Stand F660 meetings.accorhotels.com Nigeria enters meetings sector with venue launch IGERIA hopes the opening of the state-of-the-art Calabar International Convention Centre later this year will mark the country’s entrance into the international meetings industry. Designed by award-winning Danish firm Henning Larsen Architects, Calabar ICC will be able to accommodate more than 4,000 delegates in 17 different settings. The venue can host 1,800 delegates for plenary sessions and offers meeting rooms that can be used individually or in combination. The venue has already attracted international events including the 6th All Africa Anaesthesia Congress in 2017, which will attract more than 1,000 anaesthetists from all over the world. The centre is part of the 367 hectare Summit Hills development, which will include a business hotel, international hospital, 18-hole golf course and residential development. A scenic monorail will convey passengers across the Tinapa Lake between the Calabar ICC and the Tinapa Lakeside Hotel. The centre is located in Cross River State, a coastal region in south eastern Nigeria, bordering Cameroon. The city of Calabar is famous for Carnival Carnival, which takes place in December each year. Nearby is the Obudu Mountain Resort, renowned for scenic views and year-round tropical weather. N Stand C340 conventioncentrecalabar.com IMEX DAILY 2015 15 Daily 1 Danes aim to steal the scene with cinematic meetings Milan Expo looks to energise visitors HE latest international exposition, Expo 2015, opened in Milan at the beginning of this month, putting the Italian city in the world’s spotlight for six months. The event, under the theme ‘Feed the Planet, Energy for Life’, is expected to attract some 20 million visitors and delegations from 130 countries. The city plans to repurpose some of the T futuristic pavilions after the event. In preparation for the Expo, the city has created new buildings and transport infrastructure and revamped its internet technology. Milan’s conference management operator, Milano Congressi, runs three conference centres with a total capacity of more than 20,000 seats. Stella Polare, which can host plenary gatherings of up to 17,000 people, is located next to the Expo 2015 site. The last Expo event took place in 2012 in South Korea. The next, which will focus on the theme of Future Energy, is scheduled for 2017 in the city of Astana, Kazakhstan. Stand D420 micomilano.it 60 second guide: Peru Where is it? Peru has been a centre of civilisation for more than 5,000 years and is enjoying a 15-year sustained economic growth, primarily supported by private investment in areas such as mining, finance, manufacture and tourism. NOWLEDGE sharing and storytelling is high on the agenda as Business Events Denmark invites visitors to explore unique settings under the theme of ‘Land of MINDblowing Meetings’. Danish meetings professionals will explain why meetings should be like brilliant film plots with engaging and inspiring scripts. By exciting, encouraging and engaging audiences, they will reflect on an event and be motivated for further action, claim the Danes. Business Events Denmark points to its strategic meeting design concept Meetovation as providing the framework for this cinematic approach based around a scene (the venue), a setting (the country), actors (meeting participants), and exciting plots (a goal). At IMEX it promises help to plot meeting experiences with crazy setups, total involvement, food for the brain and no chance of just sitting doing nothing. Visitors will hear about castle venues, energising meetings food, Viking-game-team building and RIB-boat-transfers. Details will be on postcards that can be sent as a ‘note to self’, your colleague or boss about how to increase the return on investment on any type of meeting. Partners on the Business Events Denmark stand include AC Hotel Bella Sky Copenhagen, BDP Event & Congress, storytellers Inspiring Denmark, Tivoli Hotel & Congress Centre and Wonderful Copenhagen CVB. K Stand F270 visitdenmark.com How do you get there? Its location makes it easy to connect with every part of the Americas, as well as Europe and the Asia-Pacific basin. Some 23 airlines connect Peru to the rest of the world, and the capital Lima is the hub of two of the most important airlines in the Americas: Lan and Taca. Jorge Chavez International Airport in Lima has won best airport in South America at the World Travel Awards for six years running. of only being visible from the air. The Paracas National Reserve and Ballestas Isles offer visitors the opportunity to cruise in a speedboat alongside sea lions and watch Humboldt Penguins. And of course no visit to Peru is complete without a trip to Machu Picchu, the lost citadel of the Incas and one of the New Seven Wonders of the World. What’s new? Lima is preparing for the opening of its new state-of-the-art convention centre. The next two years should see large investments in the Peruvian hotel sector, both in local chains such as Casa Andina, and in top international chains: Marriot, Westin, Meliá, Sheraton, Hilton, Belmond and Swisshotel, among others. Who has been there? Peru has hosted major international events including the World Economic Forum 2013, World Travel and Tourism Council 2014, and the International Monetary Fund meeting in 2015. The capital Lima will host meetings show Fiexpo Latino America for three consecutive years Stand B180 peru.travel What does it offer? As well as the capital, cities like Arequipa and Cusco, and the Paracas maritime reserve, are ready to receive congresses, meetings and incentive trips. Lima is home to museums that hold the gold and silver from pre-Hispanic civilisations. The Nasca lines in the region of Ica remain an unsolved mystery and have the allure Worldhotels revamps its MICE programme ORLDHOTELS has reinvented its meeting, Incentive, Conference and Event programme as it adds seven new hotels to its global portfolio. World Events is World Hotels enhanced programme for the MICE market, and aims to drive business to hotels seeking to increase their share in the MICE segment. The hotel group has signed up MICE experts in France, Germany and the UK to connect the group’s hotels to local blue chip clients. In addition to dedicated sales support, hotels participating in World Events are invited to networking opportunities with European highvalue clients and receive priority access to key MICE trade shows. Geoff Andrew, Worldhotels’ chief operating officer, said: “With World Events we are providing our hotels with a key ingredient to succeed in the international MICE market: strong W 16 relationships with local buyers serving highquality clients.” The company has welcomed seven new hotels to its global portfolio in the first quarter of 2015. The new additions, which had to meet the group’s high quality standard, include five hotels in Europe and two in Asia. The Asian hotels are Hong Kong’s Hotel Sav and Hotel Luna in Vigan City, Philippines – a new destination for Worldhotels. The additions in Europe are Worldhotel Wings Rotterdam, Amsterdam Tropen Hotel, Victoria Palace Hotel in Paris, Swiss Diamond Hotel Lugano in Vico Morcote, Switzerland, and Aqualux Hotel Spa Suite & Terme in Bardolino, Italy. Andrew said: “We are strategically developing our portfolio to add new key destinations and reinforce destinations with high potential.” Stand D640 worldhotels.com IMEX DAILY 2015 Daily 1 IMEX DAILY 2015 17 Daily 1 VANCOUVER SPECTACULAR BY NATURE ™ Great meetings are in our nature Contact Sharla Wasilinchuk at [email protected] 18 Call Direct 1.604.631.2853 tourismvancouver.com/meetings @MeetVancouver IMEX DAILY 2015 Daily 1 Unleash the power of the organisation Businesses need to involve all the stakeholders in their organisations for future success. Ruchi Aggarwal explains what skills are necessary to do so Your session focuses on abiding business skills. What are the most important of these skills and why? It’s a huge challenge to be able to stack and prioritise business skills. When I sat down to reflect on the topic and prepare for this talk, I realised the level of inter-dependency of each on the other and the equal importance of each in shaping and making us who we are. One that really got me thinking is ‘making things count’. We constantly focus on what can be ‘counted’ rather than what really ‘counts’. Think about it! Are there some business skills that are new or becoming more important in today's business world? Yes. The rules of business are constantly changing and the pace of change is fairly rapid. This calls for recalibration of our business skills and, to borrow from Marshall Goldsmith, a realisation that ‘What got us here, may not get us there’. An entrepreneurial mindset is the need of the hour. Anticipate, conceptualise, boot-strap, win. And what fascinates me is that this skill is invaluable not only in start-up environments, but right across the spectrum. I work for a large organisation in Microsoft where we are constantly encouraged to think like entrepreneurs, to take risks and be prepared to learn from our efforts. As someone who works for a technology company, what role do meetings have in the organisation? Is their importance diminishing as technology enables other forms of communication and ways of working? Technology certainly adds a most useful layer of functionality and productivity. It connects people like nothing else can. It has brought about a complete shift in how an engagement can be sustained and how real time transmission of messages and real time feedback can be achieved. Having said that, there is no substitute to an offline connect. It builds trust, engages an audience and facilitates business objectives in a big, big way. In my experience, meetings set the base and create the trust. Technology enables meetings to get more productive and gives us an option to keep the conversations going. What are the main challenges large corporate companies face in delivering their strategies and marketing plans? Any plan or strategy is only as good as its execution and impact. And the moment teams grow in size and agencies get involved, the message or core has the potential of getting diluted. Keeping the eye sharply tuned to focus on the expected outcome, injecting innovation in all aspects of delivery and keeping ROI in mind are some of the challenges we face in actualising that strategy. What does wonders is to get a set of partners in place, an ecosystem that can support and enable 100% excellence. That is where effective and real team work between agency and client becomes so critical. How does a company as large and diverse as Microsoft harness the power of its people, and share learnings? To put it simply, we use technology as a huge lever to connect. Our ecosystem of stakeholders is complex with customers, employees, partners, developers and agencies all needing to work towards the same goal. We use many predictable platforms, face to face and remotely, to share the vision and beam our energy together. This becomes critical to ensure our base or starting point is the same. This is then followed through by regular and thorough reviews, where learnings are captured, new tactics are attempted and then shared right across. What gets stakeholders to accept and internalise those learnings is their content and the authenticity with which they are shared. The spirit is always to progress, and progress together. If there was one word that really sticks out in my mind as the mantra for group success, it is collaboration – plenty of it. What business sector is producing the greatest innovation in communications at the moment? ‘Innovation is the change that unlocks new value’ and without unlocking new value and communicating it to stakeholders, there is no business sector that can survive. There are brilliant forms of engagement that we see happening all around us, and the rules and methods are changing. It is business sector agnostic actually. Models of MICE are evolving – the client wants more, for less; the consumer has the power to make or break a brand since there is instant two-way communication and feedback. Hence the power and criticality of the skill to actively listen has gone up manifold. You worked for Scottish Rugby for a number of years. What lessons can sporting organisations bring to the world of business and communications? There is perhaps no better analogy to show a business process from strategy to execution than watching a rugby team in action. The pre-prep, the team readiness, the briefing, the positions, the huddle, the strategy, execution bit by bit, inching a way to success, failing and trying again – and finally hopefully succeeding, or taking away key learnings to succeed next time. It’s blood, sweat and tears. Business is like that too, and it’s there for us to take lessons from. Ruchi Aggarwal is lead for partner strategy and marketing for corporate accounts at Microsoft. She is presenting ‘Ten business skills that never go out of fashion’ today at 14.30 on the Inspiration Hub, Stand G680. Ruchi is also presenting ‘How to make your client your best friend. Secrets of a corporate marketer’ on the Inspiration Hub tomorrow at 15.00. Live campaigns – the most innovative marketing approach OLJA M. Dams, CEO at VOK DAMS gives his views on live campaigns. “The concept of live campaigns expresses a new confidence in our industry. The fundamental change in live marketing is the everincreasing demand to strategically integrate events into the client’s overall communication plan. Live campaigns are strategic interventions that highlight the importance of events in the marketing mix. The live channel in marketing campaigns will no longer be one communication channel amongst many. By responding to the needs of different target groups, the live channel becomes the content provider for the campaign and therefore, its epicentre. The reason for this trend is the change in communication today, especially for the Generation Y target group. Communication needs to be authentic, emotional and relevant, and it needs to offer added value. Every marketing professional knows that attention is the currency of the 21st century. C IMEX DAILY 2015 Even if the aim of communication has not changed – to successfully convey messages to recipients - communication channels have changed fundamentally. In times of the mobile internet, there is an abundance of information at one’s disposal at all times. And, what is even more important, everyone can simultaneously join in with the communication. That’s why live campaigns often include co-creation, an innovative event format that’s currently trending in live marketing – people coming together for the purpose of creation, or to collaboratively find solutions. In short, live campaigns are a consequence of socio-cultural developments while at the same time implying a reassessment of the entire marketing discipline centered around events.” Hear more from Colja M. Dams at 10.30 this morning at the Inspiration Hub G680. vokdams.de Briefs New website for Kyoto To promote and attract more MICE events to Kyoto, KCVB has renewed its English MICE website to enable event organisers to easily send enquiries about availability and rates to multiple meeting suppliers at once, and receive replies directly. The site links with many unique party venues for MICE in Kyoto, such as a national museum, traditional Japanese architecture and historical temples registered as UNESCO World Cultural Heritage Sites. Stand B400 meetkyoto.jp Radisson goes Belgian The Radisson Blu Royal Hotel in Brussels has just completed a €7 million renovation programme of its bedrooms and 18 conference rooms. As well as embodying a new urban style, the renovation also plays on the hotel’s Belgian heritage. Meeting room ceilings are painted as Magritte skies while the hotel foyer pays tribute to the nearby UNESCO World Heritage site, the Grand Place. Stand E155 radissonblu.com Phoenix Voyages expands in South Korea Destination and event management company Phoenix Voyages Group has strengthened its presence in South Korea by opening an office in Seoul. The office will be the company’s tenth in Asia. Phoenix Voyages has also appointed a new country manager to head up its South Korean operation Phoenix Voyages offers a range of South Korean activities including performances and historical tours, traditional ceremonies in the heart of the Buddhist temples, culinary experiences and private taekwondo lessons. Stand F320 phoenixvoyages.com A&K founder honoured Geoffery Kent, founder of Abercrombie & Kent, was recently awarded a Lifetime Achievement Award, the highest accolade in the travel and tourism industry in the United States, at a gala event attended by hundreds of travel agents. Geoffrey Kent was recognised for being a pioneer in the field of experiential travel. A&K will outline its DMC services for groups and MICE at IMEX. Stand G620 akdmc.com New members for euromic euromic, the events and destination management partnership, will have representation from all 39 of its member destinations at IMEX. This will include DMCs inducted at its recent AGM in Amsterdam: Pacto Ltd. in Indonesia, Talas-M in Montenegro, Talas-S in Serbia, DT-Slovenia in Slovenia and Walthers DBS in South Africa. In February, Argentina Travel Partners (ATP DMC) was voted in as the new member in Argentina. Stand E780 euromic.com 19 Daily 1 Belgrade Hotel celebrates city heritage and Serbian cuisine HE Carlson Rezidor Hotel Group has invested €55 million in a new hotel in Belgrade, which opened earlier this year. Radisson Blu Old Mill Belgrade held its grand opening ceremony on 25 March. Its design aims to reflect the industrial heritage of Belgrade’s downtown area using natural colours and materials such as oak, stone, bricks, copper and textile. The hotel’s restaurant aims to promote Serbian culinary tradition and operates a ‘zero kilometres’ policy, meaning that all food products are grown and purchased locally in Serbia. Thomas Swieca, general manager at Radisson Blu Old Mill Hotel Belgrade, said: “At the moment, Belgrade is one of the most attractive business destinations in the region and we are very enthusiastic about the perspective this city offers, primarily oriented towards key European and regional markets.” He added: “Belgrade has been widely positioned as the new capital of cool, a city that is vibrant 24 hours per day, and we are very proud to be part of it.” The hotel offers 236 rooms including 14 suites and a conference centre. It is the first hotel in Serbia to receive the Green Key eco-label, promoting sustainable tourism. The hotel partners with local company DMC Vekol to offer services in destination and event management. T Stand E010 radissonblu.com Marina Bay Sands receives another sustainability plaudit INGAPORE’S Marina Bay Sands has been awarded the Building & Construction Authority (BCA) Green Mark Platinum Award. The integrated resort is now the largest commercial building in Singapore to win this honour. In the past two years, the resort’s sustainability team has led projects across different business units to implement and drive changes to maximise energy savings. This has been a challenging project given the scale and complexity of the resort and its various stakeholders. Since 2013 a total of 31 projects were im- S City partners launch Club Liverpool to attract global investment IVERPOOL has rebranded its event ambassador programme as it prepares for the launch of its new exhibition centre. The new programme, Club Liverpool, is being led by Liverpool Convention Bureau in partnership with venue ACC Liverpool, home to BT Convention Centre, Echo Arena and Exhibition Centre Liverpool. The programme aims to promote the UK city as a world-class conference and event destination and aims to double the number of existing city ambassadors in the next 12 months. It includes a refreshed website, ClubLiverpool.co.uk, which enables ambassadors to access event news, networking opportunities and key information. Members will gain access to exclusive ambassador events in Liverpool to network, gain insight into what’s new in the city and meet other city ambassadors in order to share best practice. Liverpool’s ambassadors have helped to attract more than 120 national and international events to the city region since the programme started in 2004. The Club Liverpool programme hopes to build on this success, and aims to bring major national and international events to the city, particularly in the key education, scientific and medical sectors. L 20 Kate Currie, Liverpool Convention Bureau manager, said: “Becoming an ambassador is a fantastic opportunity to showcase your home city – including its culture, heritage and scientific innovation – to your colleagues around the world. Working together as joint advocates allows us to get our messages out to the right people and show just why businesses should recognise Liverpool as a world class destination for conferences and events.” A new £66m exhibition centre is set to launch at ACC Liverpool in September 2015. The 8,100m2 complex will double the current event space and will be Europe’s first plemented resulting in energy savings worth an estimated $13 million between 2013 and 2014. Marina Bay Sands saved 66,150,000 kWh of electricity, the equivalent of the average annual electricity used in 14,380 fourroom flats in Singapore. The resort managed to cut energy utilisation per visitor by 23% between 2012 and 2014. Water consumption per visitor in 2014 also fell by 7.8%. Furthermore, a waste management plan, started in 2012, tracks recycling figures across 15 categories of waste, including paper, plastic, glass, metals, oil and food waste. More than 2,200 tonnes of waste is recycled annually. Marina Bay Sands was also the first venue in Southeast Asia to be certified with the international sustainability standard ISO 20121. Last year, it supported Messe Berlin (Singapore) in staging ITB Asia’s first-ever carbon neutral event in its seven-year history. The event attracted 9,650 attendees from 108 countries across three days. Stand B380 marinabaysands.com Utrecht celebrates Grand Départ with cycling events purpose-built inter-connected arena, convention and exhibition centre. Sara Wilde McKeown, chair of Liverpool city region’s visitor economy board, said: “Hosting business events and conferences has a huge economic impact on the city, extending right across the hospitality, retail and tourism sectors. To secure these events we have to compete with leading cities across the world and creating valuable connections through a robust ambassador scheme is the strongest way to achieve this.” Stand F340 liverpoolconventionbureau.com HE city of Utrecht in The Netherlands is set to host an international conference on cycling and science to mark the arrival of the Tour de France in July. The Science & Cycling conference, which takes place on 1-2 July at Educatorium Utrecht University, is the culmination of a 100-day programme of events in the fields of sport, culture and science. The programme kicked off on 26 March to T countdown to the arrival of the Tour on 1 July. The conference will allow cycling experts and scientists to exchange the latest research and experiences. An experience square, set up alongside the conference, will allow companies and institutes to give demonstrations of their products and technologies. Stand E100 utrechtconventionbureau.nl IMEX DAILY 2015 www.stuttgart2go.com Daily 1 © Daimler AG /© Porsche AG Stuttgart for all your senses Enjoy a coffee in a cosy café atmosphere whilst learning about diverse meeting options and free services, discover local inventions that changed the world & participate in the #Stuttgart2go selfie competition. Meet us at Stand F020 IMEX DAILY 2015 21 Daily 1 Asia Pacific presence for PSAV VENT technology company PSAV has opened a Singapore office. The branch operation will focus on providing event technology services to clients running their events in the Asia Pacific markets. In the past PSAV has supported events in this region but this is the first time it will have a permanent presence. Mike McIlwain, president and chief executive of PSAV, said: “We have seen Asia become the fastest growing market in the meetings, incentives, conferencing and exhibits industry and PSAV is now looking to offer clients the same high levels of experience in this area as they receive in the Americas, Middle East and Europe.” The operation will be headed by Hamish Slengard who is experienced in managing events in Asia, particularly in China and Singapore. Slengard has worked in the event technology field for 20 years. Sapporo gets the science of meetings right to win events E Stand E700 europe.psav.com APPORO is promoting itself as a world-class destination for wildlife, veterinary sciences and science congresses. The capital of Japan’s Hokkaido Prefecture, Sapporo can boast of several recent wins. In 2018, 2,000 participants will attend the XXXth World Buiatrics Congress, its first time in Asia. Meanwhile, the 5th International Wildlife Management Congress will attend the city in July. As home to 2010 Nobel Prize Laureate for chemistry, Dr S Akira Suzuki, Sapporo has also been building its reputation in the field and has won the Asian Chemical Congress for 2017. Sport is another area of success. Sapporo has just hosted the 2015 World Women’s Curling Championship and has now secured the 2016 FIS Snowboard World Cup, 2017 Sapporo Asian Winter Games and 2019 Rugby World Cup. It has announced its intention to bid for the 2026 Winter Olympics This compact city offers a variety of high quality facilities, accommodation, and easy flight access. A recent addition to its unique venue family is Sapporo JRA Racecourse, the first ever racecourse in Japan to be used as a unique venue. Incentive planners and media from all over Asia have visited the racecourse in recent months for the Sapporo MICE Leaders’ summit. Stand B400 conventionsapporo.jp Luxury Venice New Oman centre predicts busy first year hotel opens on private island MAN Convention & Exhibition Centre (OCEC) is predicting 200,000 attendees in its first year when it opens in 2016. The OCEC and the Oman Ministry of Tourism have joined forces to promote Oman as a hub for knowledge exchange and the creation of business-to-business opportunities, as well as highlighting the Sultanate’s business events’ potential. The OCEC and the Ministry are undertaking a third European Convention O 22 roadshow to showcase Oman’s offering, including a spotlight event at the Oman Pavilion during the Milan Expo 2015. Situated four kilometres from Muscat International Airport, the centre will include two auditoriums seating 3,200 and 450 people and five exhibition halls with 22,000m2 of exhibition space. There will also be 13 meeting rooms for 80 to 300 delegates, two ballrooms seating up to 2,360 people, ten hospitality suites, a VIP Pavilion, a food-court and a multi-storey car park with capacity for 4,000 vehicles. Accommodation will include a 5-star hotel linked to the convention centre, two 4-star hotels, a 3-star hotel and apartments with a combined total of 1,000 rooms. Press can learn more about the centre on Thursday during a press conference held in Room Symmetrie 3, Hall 8 Level 1, at 10.15. Stand E620 omanconvention.com HE 250-room JW Marriott Venice Resort & Spa has soft-opened ahead of its grand opening celebration on 24 June 2015. The hotel was designed in collaboration with award-winning Italian architectural firm Matteo Thun & Partners. Facilities include Venice’s largest spa, a rooftop infinity pool and four restaurants including the fine dining Italian restaurant, Dopolavoro Dining Room. The 1,750m2 spa will be operated by GOCO Hospitality. The resort offers five accommodation options. The hotel has 191 rooms, most with glass walls and private balconies, while La Residenza offers 12 guest rooms leading to private gardens by the spa and lagoon. L’Uliveto has 26 guest rooms with views over ancient olive groves, La Maisonette offers 20 split level suites with private patios and gardens and La Villa Rose is a private retreat with two bedrooms set in a private garden with a pool. The 40-acre grounds T also include an events space in an original church. Mitzi Gaskins, vice president and global brand manager for JW Marriott Hotels & Resorts, said: "The opening of our first property in Italy marks a time of great growth and development for the JW Marriott brand and this will be celebrated by a spectacular opening event in June. The new JW Marriott Venice Resort & Spa incorporates modern design elements with authentic Venetian offerings to create a truly genuine experience in a culturally rich market." JW Marriott Venice is the brand’s sixth European property and first resort in Europe. Other planned openings include JW Marriott Bodrum, Turkey in May; JW Marriott Cabo San Lucas Resort, Mexico this autumn and JW Marriott Vancouver Place Stadium, British Columbia, Canada in 2016. Stand C520 jwmarriottvenice.com IMEX DAILY 2015 TURN A MEETING INTO Daily 1 A CAN'T-MISS EVENT. MAKE IT INSPIRING, UNFORGETTABLE MEETINGS begin with a destination that makes it all possible. Nothing compares with the options, accessibility and energy of New York City. And no one can put the City’s resources to work for you like we can. nycgo.com/meetingplanners IMEX DAILY 2015 23 Daily 1 KLCC_10YAC_ad01_IMEX_230215.ai 24 1 3/5/15 11:22 AM IMEX DAILY 2015 Daily 1 Aloft bring a fresh and modern style to German hotels Birmingham NEC gains multimillion pound entertainment complex £150 million leisure and entertainment complex will open this summer on the site of UK exhibition and events centre the NEC. Resorts World Birmingham will play an integral part in the NEC’s wider strategy to offer a more diverse leisure and hospitality experience, and to increase the amount of time visitors spend on site. The leisure complex is the first of its kind in the UK with sister sites in Manila, New A York and Singapore. It will include additional conference space and the Genting Hotel, a 178 room 4-star hotel with 5-star suites. There will also be an Asian-themed spa, a gym with a 15m pool, 12 restaurants, 50 shops, an 11 screen cinema and a casino, as well as three bars. The NEC already provides more than 182,000m2 of indoor space across 20 inter-connecting halls, a purpose built arena and 34 conference suites. Martin Clarke, the NEC’s venue marketing director, said: “Resorts World Birmingham turns the NEC into a 24/7 destination. With Resorts World opening at the NEC, there is the opportunity for delegates to make the most of the networking and entertainment opportunities open to them after hours.” The complex will create 1,150 jobs when it opens in the summer. Stand F340 thenec.co.uk Montreal goes for gold TARWOOD Hotels Aloft brand is coming to Germany with two new properties opening this year. Aloft Stuttgart is set to open in July 2015 in the Milaneo shopping complex within quick access of the city centre and Stuttgart central station. The Mercedes-Benz and Porsche Museums are also short train rides away. The property has 165 guest rooms and suites. Munich will get its own 184-room Aloft in August 2015, just in time for this year’s Oktoberfest. Located opposite the central train station and its U-Bahn and S-Bahn lines, the hotel S is in close proximity to the Oktoberfest grounds, Hofbraeuhaus, Maximilian Street, and the Old and New Town Halls. The hotel concept aims to be modern, fresh, and fun with an open plan layout that creates space for relaxed interaction. Facilities include the WXYZ bar, the Re:fuel snacking station, a game lounge named the Re:mixSM, and the Re:chargeSM gym. The hotels also offer free hotel-wide high speed internet access. Stand G150 aloftstuttgarthotel.com aloftmunichhotel.com ANADIAN convention centre Palais des congrès de Montréal has reached the standards to qualify for a gold international quality standards certificate. The venue is one of only 26 convention centres worldwide to qualify for an AIPC Gold Quality Standards international certificate. The certification measures a convention centre’s performance in ten areas, including customer service, supplier relations and environmental responsibility. Raymond Larivée, president and chief executive of the Société du Palais des congrès de Montréal, said: “We are extremely proud of this certification which speaks to the quality of our service and infrastructures, our continuous improvement programmes and sound management.” The Palais des congrès de Montréal will host 127,000 delegates, more than ever before in the financial year 2014-15. The number of room nights booked for business tourism purposes in 2015-16 is already up 39% compared with the average for the past five years, at 210,300. C Stand B280 congresmtl.com Swedish hotel restructures events offering TOCKHOLM’S Grand Hôtel is boosting its events and conferences operations by appointing its first events manager. Camilla Mörk has the remit of managing and further developing the Swedish hotel’s events and conferences operations. Pia Djupmark, chief executive of the Grand Hôtel, said: “Grand Hôtel is unique on the Swedish market in that our restaurant, event and conference operations account for an equally large part financially as our hotel operations. Traditionally, Grand Hôtel has had a restaurateur, with responsibility for both our restaurant and events and conference operations. As part of our overall development work, we have decided to divide that area of responsibility into two different positions. The added resources will allow us to create a more attractive offering.” Mörk was previously director of events and group sales for US hotels such as The Bryant Park Hotel, The Setai Hotel South Beach and The Gansevoort Hotel Group. She said: “I look forward to contributing my knowhow and experience from the American market.” The Grand Hôtel has also appointed Karl Persson, previously restaurant manager at the hotel’s Veranda restaurant, as food and beverage manager, with responsibility for the hotel’s entire restaurant operations. S Stand F200 grandhotel.se IMEX DAILY 2015 25 Daily 1 60 second guide: Messe Frankfurt What is it? As well as hosting IMEX again in 2015, Messe Frankfurt is one of the foremost meetings and exhibitions venues in Europe. Last year it was home to more than 130 congresses and conferences outside of trade fairs, attended by some 113,000 people. The events covered everything from medicine and finance to IT. What does it offer? Its nine halls offer more than 350,000m2 of space on a site that is almost 600,000m2. The flexible facilities and infrastructure, mean that the Frankfurt exhibition grounds can accommodate many types of event. As well as the halls, the Messe includes the historic Festhalle, the modern Forum, the Portalhaus and the Congress Center. All the buildings are connected by means of a covered mobile walkway. Accommodation is no problem either, with 5,000 hotel beds within a 15 minute walk of the Messe. What’s new? Last May saw the opening of the new Kap Europa congress centre in the neighbouring Europaviertel district, marking the beginning of a whole new chapter in the ongoing development of the Frankfurt base. It is the first convention building to be awarded Gold Certification by the German Sustainable Building Council (DGNB). Who has been there? Notwithstanding the thousands of guests at IMEX this week, Messe Frankfurt is home to mega events such as the Frankfurt Book Fair, the Frankfurt Motor Show and Musikmesse. Booking for congresses is looking good too with upcoming events such as the Green Meetings & Events conference, the CFA Institute Annual Conference, the 118th German Medical Assembly, the German Senior Citizens’ Day and the 99th Annual Conference of the German Society for Pathology. Stand F110 messefrankfurt.com Think Tank Berlin – Leaders in Science and Research T IMEX Frankfurt, the Berlin Convention Office (BCO) and its 27 hotel and service partners not only present you the multifaceted options the city has to offer for your perfect event, but also the high concentration of excellent research institutions. Together with the Technical University of Berlin, the BCO is presenting a unique project at Stand F 100-40: iBOSS. With this sustainable approach, it will later be possible to produce satellites on a modular basis. This will enable them to be renewed in orbit, instead of having to be abandoned as debris in space. This project is just one example of the innovative strength of Berlin. With four internationally renowned universities, seven universities of applied sciences, 22 technology parks and business incubators as well as 70 non-university research institutions, the German capital is the country's largest scientific centre. This innovative environment makes Berlin an internationally sought-after destination for high-class science events. According to the latest congress statistics, meetings and conferences related to science and research represented 15 per cent of the total 131,000 events in 2014. The 2015 congress highlights in the medical field include "Euroanaesthesia 2015 - The European Anaesthesiology Congress" (30 May-2 June 2015), "EAN 2015 European Academy of Neurology" (20-23 June 2015) and "ESICM LIVES 2015" (3-7 October 2015), the European congress on the subject of care. Another highlight A 26 is the "DGPPN Congress" of the German Society of Psychiatry and Psychotherapy, Psychosomatics and Neurology (25-28 November 2015). All these conventions are held at CityCube Berlin, which is celebrating its first anniversary this May. Since its opening, CityCube Berlin has become a real marketing success and has been very well received by customers. The convention centre offers modern equipment, while its links with the adjacent exhibition grounds provide the center with enough space for even the largest of events. We know Berlin – The visitBerlin Berlin Convention Office The visitBerlin Berlin Convention Office (BCO) markets the German capital as a convention destination. Established in 2001, the BCO offers comprehensive support for the organisation of conventions, meetings and incentives in Germany’s capital. Customers benefit from the experienced team, the vast network of national and international contacts as well as comprehensive service for associations, corporates and agencies. These facilities include the arrangement and booking of hotel allotments free of charge, the organisation and supervision of site inspections, recommendations for social events and supporting programmes and the provision of brochures and city maps. Stand: F 100-40 convention.visitBerlin.com IMEX DAILY 2015 Daily 1 Where World Leaders Meet Brisbane successfully delivered the 2014 G20 Leaders Summit, the world’s most significant business event. Discover how we can deliver yours at The Australia Stand B320. IMEX DAILY 2015 choosebrisbane.com/imex 27 Daily 1 German venue launches new event app TUTTGART’S Leiderhalle convention centre has launched a mobile app to benefit event organisers using its facilities. Event organisers can use the basic app for free, giving their delegates access to information about the Kultur-und Kongresszetnrum Liederhalle, as well as directions and information about accommodation, dining establishments and the surrounding area. Organisers can also customise the app for a fee, tailoring it to their own event with participation lists and convention programmes, and adding facilities such as registration, voting, or interaction between speakers and delegates. Ellen Schmid, from Liederhalle’s marketing team, said: "Since the basic framework of the S Sixties-inspired luxury hotel opens in Italy OURISM company Falkensteiner Michaeler Tourism Group AG has opened a 5-star hotel in Italy. The Falkensteiner Hotel & Spa Jesolo on the Italian Adriatic coast, is the fourth hotel in the 5-star Premium Collection of the Vienna-based hotel group, which aims to expand its role in the premium sector. Designed by New York architect Richard Meier and Italian interior designer Matteo Thun, the hotel utilises pop art elements and bright 1960s colours. Otmar Michaeler, chief executive of FMTG, said: “This beach hotel comes at the right time for us. Lately, our expansion strategy has been increasingly focused on Italy, Germany, and Switzerland. For the premium hotels of our group and for our guests, this project is an important addition to the Alpine-Adria region.“ He added: “This hotel will be a charming homage to the glorious past of the Italian bathing resort, and brings the glamour and flair of Miami to the Adriatic.” The hotel includes a pool and beach house with 126 rooms and suites. app already exists, the expansion and modification for each respective organiser is simple and affordable. This makes it easy to individualise the app for each and every event.” She added: "With the event app, the participants can send their questions via smartphone to the speaker platform and communicate directly with the moderators and speakers. The app enables the guests to become an active component of the event and it simplifies socialising and making contacts.” The event app is available for Android and iOS systems and can be downloaded from Google Play and the App Store. Stand F020 liederhalle-stuttgart.de Environmental drive makes tracks in the Black Forest T GERMAN tourism company is partnering with an automotive events organisation to offer environmentally-friendly driving experiences. Schwarzwald Tourismus and automotive event organiser Drive in Motion have come together to offer the Black Forest e-drive experience 2015. Between ten and 30 participants can take part in one of 12 one- to three-day guided tours of the Black Forest area between May and September this year, driving a highperformance Tesla electric sports car. Two participants will share an e-drive Tesla S, Tesla P85D Performance or Tesla Roadster model. The cars can accelerate from 0 to 100 km/h in less than four seconds, can travel up to 460 km with one charge of a 85 kWh battery and have a top speed of more than 250 km/h, with no carbon emissions. The guided round trips start at automotive venue Motorworld Region Stuttgart. On the three-day tours the teams stay in the Hotel A Stand F655 jesolo.falkensteiner.com Irish conference support scheme brings in the Euros RISH tourism development authority Fáilte Ireland has attracted three international conferences to Dublin, worth almost €2 million to the Irish economy. The conferences, totalling 1,400 delegates, were won with the assistance of the authority’s Conference Ambassador Financial Support scheme, which offers support and assistance to Irish members of international groupings to bring their association’s conference to Ireland. The total amount of conference business confirmed in one month represents a potential financial impact of €10 million. I 28 In October 2016, the Life Cycle Assessment of Foods Conference 2016 will take place in Dublin with 450 delegates expected, while the International Network of Basin Organisations European Conference on the Water Framework Directive will attract 750 delegates and will take place in November 2017. The Fire Safety for All in Buildings Conference is bringing 200 delegates in April 2016. Irish Minister for Transport, Tourism and Sport, Paschal Donohoe, said: “I am particularly pleased to see that the Conference Ambassador Financial Support Scheme is really making a difference – creating leads, opportunities and wins for business tourism in the capital and beyond.” Miriam Kennedy, head of business tourism at Fáilte Ireland, said: “The average business traveller tends to spend two or three times as much as a leisure tourist. Therefore, wins such as these are incredibly important for many of those hotels and venues who cater for such large events – sustaining and growing jobs as well as revenue in the sector.” Stand F420 meetinireland.com Ritter in Durbach. Participants can book extensions to the experience such as team competitions using alternative energy sources. Schwarzwald Tourismus chief executive Christopher Krull said: “With the offerings from Drive in Motion, we can provide comfort-oriented sports car drivers with an exclusive, yet environmentally-friendly round trip package for the Black Forest. In this way we want to get more people interested in the high-end gastronomy and accommodation on offer in the Black Forest.” The e-transport offering is part of Schwarzwald Tourismus’ drive to make the Black Forest the most environmentallyfriendly rural tourist region in Germany. Initiatives include free public transport passes for tourists, an e-bike network and a car-sharing scheme for holiday-makers. Stand F100 drive-in-motion.com New hotels and venues abound in Lyon F RANCE’S second-largest city, Lyon, is boosting its MICE offering with hotel and venue launches. Groupe Métropole, which already owns four hotels in the Lyon area, is set to open Hotel Parkest in July. The hotel is located in Genas, near the exhibitions and conventions centre Eurexpo Lyon. It will have 100 rooms, and 300m² of seminar rooms. Meanwhile Fourvière Hotel, located on the slopes of Fourvière Hill, is scheduled to open in June. Once known as Visitandines Convent, the hotel is built in a 19th century former chapel. In addition to 78 rooms over three levels, the hotel will also offer a 750m² garden enclosed by the cloister and its 36 arches. A lounge bar, tea room and restaurant have been created in the chapter of the convent, and a large room leading out on to a veranda on the same level and overlooking a 1,500m² garden can be used for reception events. Another hotel, Hotel OKKO, opened in December last year, situated in the city’s reno- vated former prefecture. The hotel has 85 rooms with a contemporary and minimalist design. The city also has a new events venue, which opened at the end of last year. Musée des Confluences, designed by Austrian architects Coop Himmelblau, presents the story of the earth and humanity from its earliest days. The museum has two auditoriums, four permanent exhibition spaces covering 3,300m², special areas devoted to temporary exhibitions and workshops and digital and experimental areas, as well as a self-service restaurant and a restaurant with a terrace. Organisers are able to use the modern venue’s meeting rooms and exhibition space for their own events. Lyon Convention Bureau will present the Musée des Confluences and new hotel developments at the Atout France Press Conference, which takes place at 14.15 tomorrow, in Room Symmetrie 3 (open to press only). Stand D140 lyon-france.com IMEX DAILY 2015 Daily 1 Japan looks to future with new business tourism branding HE Japan National Tourism Organization (JNTO) is set to unveil its new meetings and events brand at IMEX, showcasing the strengths of Japan as a leading destination for meetings, incentives and events. The new brand aims to unite Japan’s diverse cities, venues, and suppliers under the message that holding a meeting in Japan can help propel business into the future. The branding emphasises Japan’s leadership in science, technology and industry, its distinctive and inspiring culture, and the country’s T track record of high-quality event management. Meetings and events are a core component of the Japanese government’s goal of welcoming 20 million foreign visitors by 2020. The 2020 Olympic and Paralympic Games in Tokyo are set to stimulate growth in the meetings and events industry and provide a catalyst to strengthen infrastructure throughout the country. There are plans for new large scale meeting facilities that can cater to more than 10,000 delegates, as well Manchester venue wins gold people award as new hotels, such as the Four Seasons in Kyoto which opens this year. Delegates at international conferences will this year benefit from fast lanes at Narita and Kansai International Airports to minimise the time spent waiting at airport customs. In 2015, Tokyo’s Narita and Haneda airports also saw a 50% increase in flight capacity from 2010, with plans to further develop capacity through 2020 and beyond. Stand B400 japanmeetings.org ONFERENCE and events venue Manchester Central has been recognised as a top employer. The venue has been awarded Investors in People (IIP) Gold status after implementing a number of learning and development opportunities for its team throughout the last year. Manchester Central was the first major venue in the UK to achieve IIP Bronze status and has advanced to Gold in just over two years. Angie Robinson, chief executive of Manchester Central, said: “A venue’s greatest asset is its team and it is essential that we continue to invest in ours. We’re passionate about attracting and retaining the most talented individuals and we will continue to develop a workplace where team members can learn, develop and progress.” C Employee-focused initiatives introduced by Manchester Central include online learning and development initiatives and an accessible and convenient way for team members to share feedback. The venue, which can host up to 10,000 delegates in more than 23,000m2 of space, will host national association conferences this year from organisations including the British Insurance Brokers’ Association (BIBA) and the British Dental Association (BDA). The 6th World Congress on Ecological Restoration and International Surgical Week will both take place at Manchester Central in 2015, as will the Council for Advancement and Support of Education (CASE) Europe’s fourday annual conference. Stand F340 manchestercentral.co.uk V E R D U R A R E S O R T, S I C I LY Advert Discover Rocco Forte Events at Stand F555 and enjoy the best coffee at IMEX. Visit us for a chance to win a three-night stay for two, including flights, at Verdura Resort in Sicily. IMEX 2014 IMEXDAILY DAILY 2015 Brussels . Berlin . Edinburgh . Florence . Frankfurt . London . Munich . Rome . St Petersburg . Sicily roccofortehotels.com/meetings-and-events 29 29 Daily 1 IAPCO renews and How DMOs are building the extends its winning destination experience of partnerships at IMEX HE International Association of Professional Conference Organisers (IAPCO) is confirming its commitment to raising the standards within the meetings industry with worldwide partnerships being signed at IMEX this week. After a successful two-year partnership, IAPCO and the Professional Convention Management Association (PCMA), are signing up for another two years of close collaboration. Education, experiences, platforms and networking have all proved to be successful outcomes of this strategic relationship. “I am delighted to continue this alliance said IAPCO president, Michel Neijmann. “Such partnerships exist to further the professionalism of our industry.” Both Dubai and Hong Kong are renewing their Destination Partnership Agreements, originally signed at IMEX 2014, which is evidence of the strong alliances between the members of IAPCO and the destinations. Two new Destination Partners, Toronto and Hamburg, are also due to sign in the next two days, completing the worldwide spread. Destination Partnerships are strictly limited to specific regions: Americas, Europe, IMEA and Asia Pacific. Nicky McGrane, who is responsible for corporate partnerships at IAPCO said IMEX was the natural location for the deals. “The show is the marketplace for our industry, where we form alliances, where we network, where we learn, where we complete our research for locations, venues, destinations and services. Where else can business be conducted with such ease and efficiency? We are here to do business and IMEX delivers that forum.” T Stand G316 IAPCO.org IMEXlive online IMEXlive is back at imex-frankfurt.com every day of the show featuring a selection of the best social media reporting from IMEX. You’ll be able to view the content as it happens and join in by posting on Twitter or Instagram with the hashtag #IMEX15. IMEXlive is powered by Cvent’s SocialWall. #IMEX15 tomorrow’s businesses EETINGS and events have always revolved around bringing people together face-to-face to drive business and develop new business relationships. That is never going to change. However, with so much disruption occurring in the industry today, the methods and strategies that destination marketing organisations (DMOs) are employing to attract face-to-face events are undergoing major shifts. At the top end of the supply chain, DMOs collectively have the most broad-based vision of meeting industry trends on a global scale. As the gateways and Googles of their respective destinations, DMOs are driving today’s knowledge economy in the international tourism, hospitality and meetings sectors. To help define the future role of DMOs, DMAI (Destination Marketing Association International) launched phase one of its ground-breaking DestinationNEXT research in 2014. Collating survey data from 327 DMOs across 36 countries, the study prioritised three primary destination marketing strategies or ‘transformational opportunities’ moving into the future: M recognising and doing around these buckets of transformational opportunities, and then understand how you can react to them.” During tomorrow’s Research Pod session, ‘How DMOs are building the destination experience of tomorrow’, tourism industry editor Greg Oates will present a first-hand look at this exciting research and explore ways for your organisation to capitalise on it (Inspiration Hub, G680 13.00-13.30). You can learn more about the DestinationNEXT initiative from DMAI’s president and CEO, Michael Gehrisch from 9.00 to 9.50 in Room Dialog, Level 9.2, Hall 9 on Thursday: ‘DestinationNEXT – the road map for the future of DMOs’. Stand C165 destinationmarketing.org 1. A shift from one-way broadcast marketing to two-way consumer engagement 2. More emphasis on brand management, place making and product development 3. More partnerships with economic development organisations (EDOs) and non-tourism stakeholders, and better measurement of the value of those partnerships So what does this mean for meeting planners? DestinationNEXT signals a pervasive strategy realignment among DMOs globally to engage with their clients in new ways, promote their destinations more productively, and offer a better-rounded destination experience with better business deliverables. Planners live in the middle of all of that. “DestinationNEXT is about where the industry is heading,” says Christine (Shimo) Shimasaki, managing director of empowerMINT at DMAI. “So what I would say to planners is, look what the industry is EXPERIENCE MEETINGS SPACE TO THINK, FAST FREE WIFI AND FOOD FOR THE MIND. ALL THE RIGHT INGREDIENTS FOR SUCCESSFUL MEETINGS. VISIT US IN HALL 8 BOOTH 612 AND DISCOVER OUR THINK PLANET PROJECT: “WATT A HUB”. HOTELS DESIGNED TO SAY YES! radissonblu.com/meetings 30 IMEX DAILY 2015 Daily 1 MEET. STAY. PLAY. VISIT YAS ISLAND AT IMEX STAND E520 IMEX DAILY 2015 31 Daily 1 Global DMC adds Travel company plans new destinations Tuscan musical adventure LOBAL DMC Partners has expanded its network of independent destination management companies with seven new partner companies in 2015. Kathy Clarke Hawaii joined the network of handpicked DMCs at the beginning of April to support groups travelling to the Hawaiian Islands. Three other new partners are based in the US: New York’s Shackman Associates, Philadelphia-based Stockton & Partners, and Offsite Utah in Salt Lake City. Equilibrium Events Bahamas and the Dominican Republic’s ECT joined Global DMC Partners to help meet the demand for more destination options in the Caribbean for incentive groups and programmes. Portugal-based Emotionstore DMC, the new destination management division of Travelstore Group, is the network’s newest European DMC partner based in Portugal. Global DMC Partners president Catherine Chaulet (pictured) said the new destinations had been added to meet a high demand for more destination options for groups and meetings worldwide, with Portugal in particular subject to high demand from both US and international groups. “Lisbon is Europe’s hidden gem at a cost-effective price,” she said. “It fits the mould for many different types of programmes from incentives to corporate meetings since the destination is rich in culture, has many unique and high-end restaurants and a trending nightlife.” At the end of 2014 Global DMC Partners G VENT planner Italy’s Finest is offering a tailored package for a small group of guests in Tuscany as part of opera singer Andrea Bocelli’s tenth Teatro del Silenzio concert. The concert, which takes place in a natural open-air amphitheatre this August, is the E centre-piece of the four-day experience, which also includes deluxe accommodation at the Villa San Paolo, a private viewing of award-winning premium wine cellars, meals at trattorias and Michelin-star restaurants and guided tours of artistic treasures across the region. Last year Italy’s Finest took a party of 50 guests on a Chianti safari, including helicopter rides, a luxury barbecue and a visit to a world-famous butchery where they learned how to create different cuts of meat. Stand D400 italysfinest.com formed a strategic alliance with Associated Luxury Hotels International (ALHI), providing the company with expertise and access to the network of DMCs worldwide. Global DMC Partners will host a client event for buyers at its stand tomorrow from 17.00-18.00. Stand D010 globaldmcpartners.com DESTINATION SOLUTIONS EACH DESTINATION HAS ONE THING IN COMMON THE SUN Follow Our Sun to make your events shine. Share light with us! Find Out How - Meet AIM Group International: BELGIUM #E155 | BULGARIA #G500 | CZECH REPUBLIC #G340 ITALY #D400 | PORTUGAL #D100 | SPAIN #D325 | INCON #A400 32 YOUR INTERNATIONAL PARTNER FOR CONGRESSES, EVENTS & COMMUNICATION Berlin | Brussels | Budapest | Florence | Lisbon | Madrid | Milan | Munich New York | Paris | Philadelphia | Prague | Rome | Sofia | Vienna www.aimgroupinternational.com IMEX DAILY 2015 Daily 1 IMEX DAILY 2015 33 Daily 1 Winnipeg wins with new properties Great meetings take practice Face to face communication is a skill that we need to use, or we may lose our ability to make the most of meetings, says Jonathan Bradshaw, CEO, The Meetology Group CCOMMODATION options in Winnipeg are set to be transformed this year with a new ALT Hotel opened in April and a major improvement programme at the local airport. Following the recent opening of the Courtyard by Marriott Winnipeg Airport, the Best Western Plus Winnipeg Airport Hotel is undergoing a four-year renovation programme, set for completion in 2017. Holiday Inn Winnipeg, Airport West’s own renovation programme, is set to finish in September 2015. Other notable refurbishments in the city include the Clarion Hotel and Suites which has just begun a complete rolling renovation. MICE bookers should watch out for the redesigned Birchwood and Chateau Riel Ballrooms and the new outdoor patio connected to the hotel’s lounge. Meanwhile, Place Louis Riel Suite Hotel has embarked on a complete renovation of its main floor, while Victoria Inn Hotel & Convention Centre has completed the redesign of its conference centre. The expanded ballroom now offers 2,100 m2 of reconfigurable space for up to 2,500 guests. A Stand B280 tourismwinnipeg.com AST week, whilst manually filling out my name and address on a delivery form, I realised something rather worrying – my handwriting is getting worse. Yes, in fact, not only is it getting worse it is getting almost illegible to anyone but me. As I handed the form to the lady behind the counter she could hardly hide her dismay at the messy scrawl that covered the page and had to ask me to clarify a number of the words. As I drove home I questioned why this was. At school my writing had been quite acceptable and yet, as the years went by I found myself ditching joined-up writing in favour of capitals only to seemingly become rather poor at this too. Then it hit me, the reason was simple – we simply just don’t write as much as we used to. Think about the last time you picked up a pen to write anything substantial and compare that to the times you use a keyboard to expertly tap (or slowly poke) in your message. I can’t prove it but, based on my own brief survey of friends and family, it seems that our lack of writing practice is having a serious effect on our skills in this area. However, it is the possible demise of far more common, complex and arguably impor- L tant skill that I’ll be exploring at IMEX - face to face interaction. I’m looking forward to delivering a number of Meetology themed sessions this week exploring the behavioural science behind effective human interaction. I’m hoping one of these – Is face to face communication becoming a dying art in the digital age? – will provoke a healthy debate with attendees on their personal experiences of interaction at events. What changes and impacts both on the actual communicating process as well as BOOK. MEET . CELEBRATE IN SINGAPORE’S Golden Jubilee! Planning your next Meeting or Incentive in Asia? We invite you to choose Singapore, and join in the festivities as our nation celebrates its 50th birthday! Make the most out of our exclusive Golden Jubilee offers from our participating partners at IMEX 2015. the quality of the relationships that develop. My theory is that, rather like handwriting, the plethora of ‘virtual’ channels we now use to connect with others may be impacting our ability to interact face to face as we lose practice in this skill. Aside from this I’ll be delivering a number of additional sessions based on the experience of our team of world-class behavioural scientists. The team has helped companies such as BA, HSBC and Merlin Entertainments improve their performance by equipping their teams with the skills to interact more effectively with customers, guests, suppliers and each other so I hope you’ll want to join me as we explore some of the science behind areas such as negotiation, business networking and public speaking. I am fascinated by human interaction and I look forward to sharing some insights with you. Have a great IMEX. Is face to face communication becoming a dying art in the digital age? is held tomorrow at 12.30 at the Inspiration Hub, Stand G680. Art and technology partnership aims to attract events T HE French city of Nancy aims to attract conferences through a partnership between art, technology and management. The partnership aims to follow in the footsteps of the Ecole de Nancy, one of the most accomplished art and craft, architecture and design schools of the 20th century. The city’s Ecole Nationale Supérieure d’Art de Nancy, Ecole des Mines de Nancy and ICN Business School have come together to promote engagement and cooperation in the city, and attract congresses and conferences to the area. The move reflects the ‘events made easy’ motto of Nancy’s recently-launched convention bureau, which offers services including venue finding, hotel booking and advice. Last year the city opened congress centre Jean Prouve, a 3,000m² exhibition space with two auditoriums of 850 and 300 seats, and a panoramic reception space which holds up to 1,200 guests Stand D200 nancy-tourisme.fr meetology.com CTICC Expands! New doors open early 2017 With 10 000m² additional multi-purpose exhibition space, 2 000m² additional meeting space, a reduced environmental footprint and a significantly increased socio-economic contribution, we are ready for bigger and more concurrent events. For more information about the even bigger and better CTICC visit www.cticc.co.za or email us at [email protected]. With over 6,600 weekly flights from 320 cities, Singapore is your springboard to discovering Asia. Discover our vibrant multicultural heritage and mouth-watering cuisines, and a rich concentration of customisable business and leisure experiences in our dynamic city. Book Stay at one of our world class hotels and access state-of-the-art convention venues Meet Wow your delegates with the most engaging experiences in unconventional venues Celebrate Transform your event with the exciting energy of signature festivals and local events www.cticc.co.za Meet us at the IMEX Singapore Pavilion 34 (B380) 10 Golden offers await! IMEX DAILY 2015 Daily 1 %"((( ( $ $ $ '! &( %& , % , && % *(*% +( % (&" (( )000 &#* % (%& .% -( &! )000 & (& *! ( 0 & , !&( ( & *%!$& %&( %&& (%&" ( (& ,. & ! / .( (% ( , ( %( ( %( *% ,( %( && ( ( (% &( ( , &( &( %& " %, % ( , .* )0 %!% ( +& *% && * %&& " " IMEX DAILY 2015 35 Daily 1 SITE joins ECPAT initiative at IMEX ITE (Society for Incentive Travel Excellence) has officially joined ECPAT’s efforts to end child exploitation and human trafficking. The association’s international board of directors formally signed the Tourism Child-Protection Code of Conduct (The Code) during SITE Nite Europe in Frankfurt yesterday. The Code is an internationally accepted set of voluntary guidelines that travel and tourism companies can implement to prevent child exploitation and human trafficking. Rhonda Brewer, SITE president and vice-president, sales, Maritz Travel Company, was instrumental in creating this partnership. Maritz Travel has been a member of The Code since November 2013. “Signing the Child-Protection Code signifies SITE’s commitment to speak out against the sexual exploitation of women and children and our intention to leverage our influence in the industry to help victims become survivors,” said Brewer. “SITE’s global membership and reach will be instrumental in spreading the message to countless companies and individuals who may come across child trafficking victims,” said Michelle Guelbart, director of private sector engagement for ECPAT-USA. “We look forward to this exciting partnership.” With more than 2,000 members in 90 countries, SITE will use its channels of communication and events to inform and educate its members, suppliers and customers about this critical issue and encourage their support for ECPAT’s work around the globe. Actions will include training for staff and members, connecting SITE chapters to regional ECPAT offices/NGOs, communication of procedures for reporting of possible cases to local authorities and submission of reports to The Code organisation. By enacting responsible policies, members of The Code play an essential role in protecting children from the sexual exploitation that is particularly prevalent in the travel and hospitality industry. With the use of online classified ads, child S Taking new networking possibilities on the road T HINK differently, don’t take the beaten path and create new innovative events with a low budget. This is the daily challenge for most event planners. But how can you create even better, more sustainable and methodical meetings and events? And how do other event professionals approach this challenge? These are typical questions for members of Veranstalungsplaner.de (the Association of German Event Planners e.V.) and the association has addressed them by creating the new Netzwerkstatt Praxisfrühstück roadshow which will cover Cologne, Hamburg, Berlin, Frankfurt and Munich this summer. The roadshow is the start of a whole range of new networking and knowledge exchange formats and opportunities which will be introduced by Veranstaltungsplaner.de, in cooperation with strategic partners including EventMobi Germany and Ameron Hotels. Event professionals can start learning from Veranstaltungsplaner.de on their stand today as part of their Netzwerkstatt Anders Denken programme. Kerstin Hoffmann-Wagner, Hoffmann Eventberatung will be providing tips for small and medium sized businesses at 10.30. At 11.30 Horst Wagner from Publicis Pixelpark will explain how communication will work in the future. Thorben Grosser, EventMobi GmbH will explain how to incorporate gamification in events this afternoon at 14.30. Tomorrow at 10.30 you’ll be able to find out how you can create inspirational, productive meetings with insights from Julius Jost, Spacebase GmbH. Christopher Bauder, Whitevoid interactive art & design, who designed the famous ‘Lichtgrenze’ installation for the 25th anniversary of the fall of the Berlin Wall will share his event production insights at 11.30 tomorrow. Veranstaltungsplaner.de is a central networking platform for decision-makers and managers in the German meetings industry. The association’s work revolves around supporting event planners effectively, sharing innovative knowledge and experience as well as bringing people and ideas together. (Note that all education on the Veranstaltungsplaner.de stand is in German.) Stand G165 veranstaltungsplaner.de trafficking has moved off the streets and behind the closed doors of local hotel rooms. Airlines are a primary means of transport for tourists who travel overseas to sexually exploit children. Unfortunately, very few victims are identified and fewer still receive the help and services they need. SITE Board members will discuss SITE’s support of ECPAT and The Code on the SITE stand this Thursday at 12.00. All are welcome to attend. To learn more about ECPAT-USA, The Code, and how you can get involved in ending child slavery at the source visit ecpatusa.org/thecode. Stand A250 siteglobal.com More than you imagined Imagine your congress at a place where delegates can engage, connect and be inspired by a country that has been trading for more than 5,000 years. The new Oman Convention & Exhibition Centre is set to become an iconic landmark for the city of Muscat and the Sultanate of Oman. Located in its own precinct supported by four hotels totalling 1,000 rooms, a shopping mall and business park, this world-class facility is perfectly suited to host global congresses, corporate meetings and exhibitions. Amongst its features are a tiered auditorium seating 3,200 people, plus an additional auditorium which seats 450, 13 dedicated meeting rooms, six rooms in the Grand Ballroom, two rooms in the Junior Ballroom, 10 hospitality suites and 22,000 square metres of column-free exhibition space - that is more than 40 different meeting space options for your next congress! As we open Oman to the world of business events, explore its beauty, diversity and opportunity. 36 www.omanconvention.com IMEX DAILY 2015 Opening 2016 | Proudly managed by AEG Ogden Daily 1 IMEX DAILY 2015 37 Daily 1 Event organisers encouraged to let their creative side show ESS than 40% of event planners are creative thinkers despite 71% believing they have a creative approach to their work, according to new research by London & Partners in partnership with supplier directory MICEBOOK.com. The research, which was developed to mark the launch of the London Convention Bureau’s Love the Event, Love the Experience campaign, also reveals that while 53% of event professionals feel under pressure to deliver innovative events, less than a third of respondents say that risk-taking is encouraged by their organisation. Only one third said that they were allowed free time to think, and only 32 per cent agreed that creative excellence is rewarded by their organisations. More than 400 event planners were invited to find out whether planning of events is dominated by rational leftbrained or emotional right-brained thinkers. With under 40% of respondents shown to be right-brain thinkers, the study highlights that global event planners must push themselves to embed creativity within their workplaces in order to deliver bold, dynamic events. Tracy Halliwell, director of business tourism and major events at London & Partners, said: “Creativity and innovation are growing ever more important as clients demand event activations that set them apart from their competitors and deliver enduring memories for consumers. The experience itself is now what drives the event, but it’s only by combining pioneering ideas with concrete solutions that we can truly surprise and delight.” Respondents were tested using a 30-Second Brain Test devised by agency Sommer+Sommer. Its chief creative officer, Leonard Sommer, said: “An event without an extraordinary experience certainly has less impact as memory systems in the brain are not fully activated. To ensure an event leaves a lasting brand impression, event planners need to incorporate unique emotional experiences, both to make them memorable and to help overarching messages resonate”. Two-thirds of those surveyed blamed lack of time for ham- Lanyon reveals smart cloudbased events management London & Partners Love the Event, Love the Experience campaign aims to encourage planners to embrace the emotional, creative aspects of event planning. Leonard Sommer, world known creative expert, will be on the London & Partners stand at 15.00 this afternoon for networking, drinks and discussion on creative thinking. EETING and events technology company, Lanyon, is unveiling its new one-stop solution at this year’s IMEX. Following a number of key acquisitions over the past 18 months, the provider of cloudbased software for corporate meetings, events and travel claims its system is a smarter way to drive business performance. Lanyon brings together some of the industry’s best-in-class meetings, event and travel software to create an offering that provides customers with all of their solutions from one partner. The software is used for managing corporate meetings, events and travel programmes, while helping hotels better connect with corporate clients. The hotel management software enables hotels to generate more profitable transient and group business, by processing higher volumes of electronic RFPs and by marketing intelligently to corporate buyers. Lanyon has united with Active BSG, Passkey and GenieConnect, for its latest version. This new Lanyon offers customers a solution that helps its customers manage all aspects of the event, from registration, attendee management, mobile, iBeacon, and post-event marketing and follow up in one place. Lanyon is a trusted partner that runs meetings and events for more than 80% of the Fortune 100. An independent study by researchers Hobson & Company found the average company saw a three-year ROI of 448% by using Lanyon’s solutions. Stand F400 conventionbureau.london Stand D680 lanyon.com M L pering creativity, with another 53 per cent blaming budget limitations. However, three-quarters of those surveyed believe that their team members are free to deliver creative ideas. Chetan Shah, founder and CEO of MICEBOOK.com, said: “Whilst time-constraints and restricted budgets can sometimes hinder creativity, a balance is always needed between the creative and the logical. Great teams bring together a mix of personalities, approaches to work and creative or logical attributes.” ;OLYL»ZTVYL[V TLL[PUNZHUKPUJLU[P]LZ PU(I\+OHIP /LYL»ZZP_VMV\YILZ[! Best-in-class pricing. Teambuilding with a difference. Exceptional facilities. Slick support services. Compelling destination support. Cultural engagement. ;OLYL»ZUL]LYILLUHIL[[LY[PTL[VZWLUK[LHT [PTL^P[O\Z Visit us at04,?Z[HUK, 38 IMEX DAILY 2015 Daily 1 IMEX DAILY 2015 39 Daily 1 Adelaide celebrates expansion Conferences are with a kilometre of cakes growing in Sri Lanka DELAIDE Convention Centre’s West Building attracted 18,000 visitors to its official opening over four days in March, the first completed stage of the venue’s multi-million dollar expansion. The new building’s facilities include the Panorama Ballroom, which can cater for up to 600 for a gala dinner and 1,000 for a meeting or conference, and can be sub-divided into three smaller meeting spaces. Multi-functional halls can be sub-divided into six different configurations. A movable plenary facility can seat up to 1,000 and can be moved to various locations within the halls, with total capacity of up to 5,500 guests. A Work on the East Building, the second stage of the redevelopment, is scheduled for completion in mid-2017. The multi-purpose facility will have plenary capacity of up to 3,500 seats. A programme of free and ticketed events aimed to showcase the building’s versatility, with events including public expos, business forums, art exhibitions, concerts and even a successful attempt to break the world record for the longest line of cakes. The Longest Lamington saw the venue’s kitchen team of 150 people spend more than 600 hours baking more than 21,000 lamington cakes, with 60 staff then putting them into a record-breaking line of 1.073 km winding through the new building. Adelaide Convention Centre chief executive Alec Gilbert said: “The West Building opening provided a chance for us to showcase the best of South Australia and an opportunity for visitors to learn more about what we do and the contribution we make to the state’s economic, social and cultural fabric. The diverse range of events across the four days also gave conference and event organisers a chance to see the new West Building’s unique features and versatility in action.” Stand B320 adelaidecc.com.au ICE arrivals have increased in Sri Lanka over the last three years and represented 10% of the 1.5 million visitors into Sri Lanka in 2014. The Sri Lanka Convention Bureau (SLCB) is aiming to spread the word about this emerging destination at this year’s IMEX. The country recently hosted the Commonwealth Heads of Government Meetings at the Waters Edge retreat, and aims to build its reputation as an enticing destination for incentives, congresses and corporate meetings. Looking to the future, the SLCB aims to position Sri Lanka internationally as a recognised venue for meetings and events. Other successful international conferences hosted by Sri Lanka include the 22nd Working Meeting IUCN SSC Crocodile Specialist Group, the 42nd SKAL Asia Pacific Congress, 2nd International Conference on Engineering, Mathematics & Physics, and the 2nd International Conference on Psychological Sciences and Behaviors – ICPSB. Sri Lanka offers a great diversity of attractions including its beaches, culture, heritage, wildlife and mountains. Incentive programmes can include visiting sandy beaches snorkeling, scuba diving and waterskiing, whale watching and spiritual development. M Stand B265 visitsrilanka.net Historic venue wins silver in green audit L ONDON’S Church House Conference Centre has been recognised for its commitment to the environment. The historic Grade II listed building in the heart of Westminster has achieved Silver status under the UK’s national sustainable tourism certification scheme, Green Tourism. Green Tourism is the only certification scheme validated by Visit Britain, through the International Centre for Responsible Tourism (ICRT). The venue was assessed against criteria covering areas such as energy and water efficiency, waste management and biodiversity. The centre has put initiatives in place to reduce its impact on the environment including recycling and the use of recycled materials, in-house water bottling, water reduction systems and sourcing products from local and sustainable sources. Church House Conference Centre operations manager Alison Forsyth said: “Being such a historic venue, it is a challenge to maintain sustainable and efficient practices, so it is a great achievement for Church House to have been awarded Silver under the Green Business Tourism Scheme.” She added: “We make every effort to ensure all staff and partners are committed to our green policies and work in a sustainable way. For example, our catering contractor, Harbour & Jones Events, has implemented an ongoing review of sustainability processes in food supply and equipment procurement with a view to reducing food miles. The venue plans to make further reductions to its impact on the environment in the future, following recommendations from Green Tourism’s report. Church House Conference Centre offers 19 flexible event spaces, which accommodate between two and 664 guests, and can host events including meetings, conferences, awards ceremonies, gala dinners and receptions. Stand F400 churchhouseconf.co.uk MEP provides the inside track on hip Istanbul URKISH destination management company MEP is flagging up the growing appeal of the capital Istanbul with news of a raft of new openings. Soho House opened the doors on its biggest ever venue in Istanbul in March this year. Located at the 18th century, former American Consulate building, Palazzo Corpi, Soho Group’s new venture has 87 rooms, a Cecconi’s Italian restaurant, a signature Cowshed Spa, and a private cinema salon. MEP has confirmed the first group at Starwood’s newly opened 118-room St Regis hotel. Located on the European side of the city, with floor to ceiling views of the Bosphorus, the property has butler service in all rooms. Austro-American chef, Wolfgang Puck has also opened his first ever restaurant in Turkey on its rooftop. The DMC can also provide advice on luxury options such as celebrity favourite La Petite Maison. Since opening last summer, the restaurant has brought the wining and dining scene of the city to a new level in Turkey. Located in the Park Hyatt Macka Palace in the upscale shopping district of Nisantasi, it has brought its French charm to the luxury district. T Stand E400 meptur.com.tr 40 IMEX DAILY 2015 Daily 1 THE EVENT FACTORY WHERE EVENTS BECOME OUTSTANDING COME AND MEET US ON STAND D210 IMEX DAILY 2015 PARTENAIRE OFFICIEL 10, av. Princesse Grace - 98000 Monaco T. (+377) 9999 2100 - grimaldiforum.com - [email protected] 41 Daily 1 A flying glimpse of Belfast Waterfront ISITORS to IMEX will get a sneak preview of Belfast Waterfront Conference and Exhibition Centre’s planned expansion with a 3D fly-through of the construction process and transformation as a time-lapse sequence. The new and enhanced spaces will be available from spring 2016 when a new, fully integrated 4,000m2 facility is set to open taking the venue’s total space up to 7,000m2 and offering more choice and flexibility. The completed centre will have two conference and exhibition halls with a total of 2,500m2 flat floor space, additional meeting rooms for up to 200 delegates, a 2,000 seat auditorium, a 380 seat studio, and 14 meeting rooms. With 50 international and national event bookings under its belt, the team at Belfast Waterfront hopes the facilities will ensure a continuing stream of business to Northern Ireland. A number of associations have already chosen Belfast as their host city for the first time while others are returning with repeat business. An injection of more than £1 billion over the past decade has helped transform Belfast’s meeting place. V Stand F420 waterfront.co.uk Hotel group boosts portfolio with island venue RAI develops with Amtrium and first on-site hotel T’S onwards and upwards at Amsterdam RAI where a new conference, meeting and office concept, RAI Amtrium, is set to open on 2 June 2015. The new facility is on the city centre side of I the RAI complex and has been designed by Mels Crouwel of Benthem Crouwel Architekten. The building fits in seamlessly with the current RAI complex providing a new and modern look. On the ground floor of Amtrium a 540m² ballroom can be divided into two equal parts, and a 600m² lounge links to RAI Halls 4/5 and 1. The first floor has three meeting rooms and reception space, while the second floor has 915m² of space. This is suitable for small expos, product presentations, receptions and dinners, and has an excellent view of the city of Amsterdam. In addition to its atrium, the most eyecatching element of the building is a large greenhouse for city farming. It will provide vegetables and herbs for the new restaurant ROAST Amsterdam, a unique rotisserie created by Michiel Deenik from the restaurant Visaandeschelde. Amsterdam RAI is also on the verge of fulfilling a long-held ambition to build an on-site 4-star hotel with at least 650 rooms. It has announced that construction of the RAI Hotel will begin in mid-2016 for a 2018 finish. Stand E100 rai.nl euromic gains Maltese partner ERMAN chain Atlantic Hotels has taken over the management of the newlyopened Severins Resort and Spa on the island of Sylt off the coast of northern Germany. The five-star hotel in the village of Keitum offers 62 rooms and suites and 22 studios and apartments, as well as function rooms for G conferences and meetings and a 2,000m2 spa. The hotel boasts the longest thatched roof in Europe. The Atlantic Hotels chain comprises nine hotels in Bremen, Bremerhaven, Essen, Lübeck and Kiel. Stand F100 smart-tagen-und-feiern.de ESTINATION management company On Site Malta has become the 40th member of international DMC consortium euromic. On Site Malta, which has the motto ‘Originality, Stamina and Motivation’, helped the Maltese Ministry for Tourism create its Quality Assured scheme for DMCs and was the first company to be awarded with this certification. Paul Selis, managing director of On Site Malta, said: “We are looking forward to introducing many more visitors to our stunning islands through D this association.” Karim El Minabawy, president of euromic, said: “On Site Malta’s reputation for professionalism reflects their focus on flawless operations and creative programmes and is in keeping with euromic’s high standards.” euromic limits its members to one per country, with existing members voting on the inclusion of new partners. Stand E780 euromic.com AIM Group expands into Germany EETINGS and events consultancy AIM Group International is joining forces with two new partners to offer services from Munich and Berlin. Berlin-based event management agency Quality Travel and live2communication, a Munich-based event marketing company, have joined AIM Group as Affiliate Partners. Gianluca Buongiorno (pictured far left), president of AIM Group International, said: “Affiliate Partners are strategically chosen to complement the current offer of AIM Group in the fields of congress management, corporate events and DMC, while enhancing the partner company’s international presence through AIM Group’s global offices.” Martin Elingshausen (pictured centre), owner of live2communication, said: “Thanks to this union we will activate a new strategic approach, share business leads, and offer to our current and future clients a wider network and expertise.” Fulvia Pieroni (pictured left), managing director and owner of Quality Travel, added: “We are looking forward to merging our expertise with AIM’s approach and we will both benefit from this partnership and new market impact.” M Stand A400 aimgroupinternational.com 42 IMEX DAILY 2015 Daily 1 SAT Pavillion C400 Johannesburg - Most visited city in Africa two years in a row (MasterCard Global Cities Index 2014) Johannesburg - Most inspiring City in the World (Annual Good City Index 2014) [email protected] www.joburgtourism.com IMEX DAILY 2015 43 Daily 1 44 IMEX DAILY 2015 Daily 1 Leeds Castle guests camp like medieval knights INE-HUNDRED year old Leeds Castle in Kent, England, is offering a luxury historic camping experience, Medieval Knight’s Glamping. The castle, an hour’s drive away from London, will host a village of eight traditionally coloured striped tents based on medieval design. Available between April and September, guests will sleep under canvas but enjoy the luxury of a four-poster bed, warming log stove, crisp cotton bedding and cosy fur throws as well as privileged views of the castle. Guests can explore the moated castle by day and cook on a cast iron griddle over an open fire pit. Alternatively the Great British Kitchen offers evening bistro-style meals and the Fairfax Restaurant serves cooked breakfasts, while breakfast hampers can also be delivered to guest tents each morning. A nearby holiday cottage provides shower facilities and a spacious sitting room with sofas and a television. Guests can also access iPod docking stations and free Wi-Fi. Leeds Castle also offers a historic setting for meetings, teambuilding, conferences and banqueting with luxury bedrooms for residential events. The castle can accommodate up to 80 meeting delegates, and 100 diners and offers 20 luxury bedrooms situated in 500 acres of parkland. The adjacent Maiden's Tower is a 100capacity event venue offering a private walled garden and five luxury en-suite bedrooms. An additional 17 bed and breakfast rooms are offered in the Stable Courtyard. Across the moat, Fairfax Hall holds up to 180 guests for evening receptions in an oak-beamed 17th century barn and the Garden House offers private meeting room facilities for up to 24 delegates located in the cottage garden. The castle also offers a Go Ape! high wire forest adventure, a nine-hole golf course, hot air balloon flights, Segway, and a falconry experience. N Stand F340 Leeds-castle.com Visitors want to return to Brazil Halifax unveils cutting edge Convention Centre ALIFAX Convention Centre, the new facility which is set to open in 2017, has conventions booked up to the year 2020. The landmark building is part of a mixed-use development that includes retail and hotel components and will offer MICE bookers in the Nova Scotia capital more than 11,000m2 of event space over four levels, including a 2,800m2 ballroom with views over downtown and 4,600m2 of multi-purpose convention space. The facility will be divisible to host two large conferences simultaneously. The HCC’s website is already live and potential delegates and bookers can go online and explore detailed floor plans, drawings and live webcams. HCC has this month joined Digital Nova Scotia, an industry association representing the region’s fast growing ICT sector. The venue will use the association to target national and international ICT events for the HCCO. H RECENT study by the Brazilian Tourism Board, found that more than 91% of visitors attending events in the country plan to return at some point. The Embratur survey found that more than 92% of event visitors said that Brazilians’ hospitality was one of the best things about their visit. More than half of these tourists were visiting the country for the first time, and said that their decision to attend the event was positively influenced by the fact that it was being held in Brazil. A According to the International Congress and Convention Association, Brazil is the number one choice for events in Latin America, and among the top ten international event destinations in the world. Hosting the 2014 FIFA World Cup resulted in renovations to airports and the opening of new multi-purpose event venues and high-level hotels across the country, according to the tourism authority. Stand C100 mice.visitbrasil.com Stand B280 halifaxconventioncentre.com Terme di Sirmione presents new Lake Garda property ERME and Grandi Alberghi Sirmione S.p.A. has enriched its offering with a new property, the 4-star Hotel Acquaviva del Garda. The Lake Garda hotel joins the Italian group’s other properties the Grand Hotel Terme, Hotel Sirmione e Promessi Sposi, and Hotel Fonte Boiola. Hotel Acquaviva del Garda has 84 modern rooms and a focus on business, meetings and events. Its seven meeting rooms provide space for up to 456 people, and almost all the rooms have natural light, are soundproofed and technologically equipped. A wide roof terrace overlooks the lake and can be used for business events or parties. Other facilities include a spa area covering 800m2, a large garden with swimming pools and a private beach with hydromassages. The restaurant offers local cuisine at the indoor dining room or on the terrace. T Stand D400 termedisirmione.com IMEX DAILY 2015 45 Daily 1 Wild horse resort offers wilderness adventures US eco-resort and wild horse safari retreat has launched a meeting and team building programme including wilderness adventures. The 2,300 km2 Mustang Monument resort in North East Nevada is able to accommodate up to 40 delegates in a combination of cottages and hand-painted luxury tipis. The saloon can be transformed into theatre-style seating, and the main house offers privacy for main board meetings. The dining tipis offer an unusual breakout facility for more creative meetings. Team challenges available include competitive 4x4 expeditions in all-terrain Maverick buggies, precision target shooting, horseriding across the mountainous range and cross country GPS navigation. In the evenings card games and bourbon are on offer back at the ranch saloon. A Stand C260 mustangmonument.com More marketing resources for Destination Asia clients DESTINATION management company Destination Asia is expanding the online marketing resources available to its MICE clients. The company’s events brand Destination Asia Events offers a passwordprotected site allowing clients to access a range of downloadable and visual content. Resources include virtual tours of previous events and destinations, image galleries, event brochures, fact sheets, 360° virtual tours, hotel portfolios, programme overviews and access to destination presentations. The events website currently offers resources for Vietnam, Indonesia, China and Cambodia but will expand to include Japan, Thailand, Singapore, Malaysia and Hong Kong in 2015. Destination Asia has launched a new A corporate website to improve services for its business partners across the world. The new-look site has been developed to work across all devices including mobile and tablets and puts an emphasis on improving the user experience and highlighting current, useful product and services information. The site details each of the 11 destinations covered by Destination Asia. The company has also released a corporate social responsibility brochure which promotes the need to facilitate responsible travel both socially and environmentally. The brochure gives details on projects supported by Destination Asia including a Sun Bears Conservation Centre in Borneo and a school library in Cambodia. Stand B380 destination-asia.com Scottish venue undergoes multi-million pound expansion DINBURGH venue The National Museum of Scotland has secured more than £10 million in funding to develop ten new galleries. The galleries, which are set to open next year, will give organisers the opportunity to offer tailored events, such as drinks receptions surrounded by couture fashion or interactive scientific displays. The spaces will showcase internationally important collections of decorative art, design, fashion, science and technology. Most of the 3,500 objects featured will be on display for the first time in generations. A grant of £4.85 million came from the Heritage Lottery Fund, while £900,000 came from the Scottish Government to renew the roof of the west wing of the Victorian building, E ICC Sydney brings under-construction venue to life I NTERNATIONAL Convention Centre Sydney (ICC Sydney) will bring its planned new facilities to life at IMEX with the help of the latest technology. ICC Sydney has created an animated short film combining 3D modelling with live footage to take the viewer on a journey of ICC Sydney, which opens in December 2016. The film reveals a conference in action, plenaries taking place in its theatres and Australia’s largest ballroom dressed for a gala dinner. Viewers can walk the floor of a tradeshow in the exhibition centre and a showcase event on the open air event deck. The film aims to show the scale of the buildings, the ease of connectivity across the venue and how the AU$1.1 billion development links with the wider AU$3 billion transformation of Darling Harbour. ICC Sydney will also be showing a scale model of the venue, which features a plinth with drawers that pull out to depict a horizontal ‘slice’ of the buildings, showing the location of each room and how they are related. ICC Sydney chief executive officer and director 46 of convention centres for AEG Ogden, Geoff Donaghy, said his team has had to deliver innovation in order to showcase the benefits of the precinct during the building’s construction phase. “Our challenge to build an engaged and excited community without a completed venue prompted us to create an innovative series of activities that show, connect and entice clients to ICC Sydney,” he said. When completed, ICC Sydney will house the first community-funded solar energy project of its kind in Australia. Built across the roofs of ICC Sydney, it will generate around five per cent of the energy required for the venue. The completed venue will include convention facilities capable of hosting three separate events, a range of plenary options ranging from 750 to 8,000 people, exhibition capacity of 35,000m2 including 2,400m2 of multipurpose space and a 5,000m2 external event space. Seventy rooms will provide 8,000m2 of total meeting room space. where some of the new galleries will be located. The work is the third stage of a £80 million redevelopment of the museum. The National Museum of Scotland recently partnered with fellow Edinburgh venues the Festival Theatre and the Royal College of Surgeons to offer a distinctive conference destination. The historic Festival Theatre can host the main conference event in its 1928 auditorium while the Royal College of Surgeons of Edinburgh provides breakout, exhibition and catering space, and the National Museum of Scotland provides an atmospheric destination for a key social event. Stand F350 nms.ac.uk Produced by Event Live Media Email: [email protected] Web: www.eventlivemedia.com Editor: Stuart Derrick Assistant editors: Mike Fletcher, Ben Bold Photographer: Kristina Schaefer Publisher: Matt Underhill Design & layout: Ian Dack @uncutid Printed on sustainable resource paper Reproductions are not permitted without express written consent of the Editor. All efforts are made to ensure factual accuracy is correct at the time of publication. Stand B320 iccsydney.com IMEX DAILY 2015 Daily 1 AIPC PRESENTS A World of Quality! In the highly competitive world of international expectations, AIPC convention centre members have delivered quality facilities and services for more than fifty years, supported by programs that enhance knowledge, expertise and innovation in centre management. More than 170 AIPC member centres and 900 management professionals in over 57 countries around the world collectively demonstrate how diversity and quality can combine to create the best possible range of meeting experiences. And now, 26 of these centres have been accredited with AIPC Quality Standards status – the result of a comprehensive audit of all key management practices. This gives centre clients an even higher level of confidence – and us the opportunity to recognize their special achievements! Quality Matters and AIPC Stands for Quality! Our Quality Standards Certified Member Centres Looking for Quality? Amsterdam RAI Convention Centre centres by contacting AIPC at [email protected] Boston Convention & Exhibition Center oston John B. Hynes Veterans Memorial Convention Center, Boston Ask us for the AIPC World of Quality directory of member 2 015 U PDATED ED ITIO N Brighton Centre Brisbane Convention & Exhibition Centre Gold Coast Convention and Exhibition Centre Cairns Convention Centre Calgary TELUS Convention Centre Cape Town International Convention Centre Darwin Convention Centre World Forum Convention Center The Hague Durban International Convention Center You Can A AIPC Qu ccess a Around lity the Wor ld Just abou t anywhe re in the takes yo world yo u, you ca ur even n be assu t rotatio centres red of fin n that deliv ding conv er th e highes ention services t quality through of facilit their ne the Inte ies and tworked rnationa relations l Associ hip with ation of AIPC, Conven tion Cent res. BILBAO, B ILB BAO, SP SPAIN BEC CONV CONVENTIONS – Bilbao Exhibition Centre BOSTON, UNITED STATES Marisa Ma Marín, Director TEL [34] 94 404 0067 | [email protected] www.becconvenciones.com www.becc Bob Pellegrini, CASE, Vice President of Sales TEL [1] (617) 954 3331 | [email protected] www.SignatureBoston.com Boston Convention & Exhibition Center WINNER 2003 BILBAO, SP SPAIN BOSTON, UNITED STATES Bilbao Con Conference Centre and Concert Hall. Euskalduna Renteria, Commercial Director Begoña Anguisola An TEL [34] (94 (944) 035 000 | [email protected] www.eusk www.euskalduna.net Hynes Convention Center Bob Pellegrini, CASE, Vice President of Sales TEL [1] (617) 954 3331 | [email protected] www.SignatureBoston.com BIRMINGHAM, UNITED KINGDOM BIRMINGH BOURNEMOUTH, UNITED KINGDOM The International Intern Convention Centre, Birmingham James Elst Elston, Sales Director TEL [44] 12 121 644 5148 | [email protected] www.theicc.co.uk www.theic Bournemouth International Centre Pat Coyne, Director of Venues TEL [44] (1202) 456 506 | [email protected] www.bhlive.co.uk BOLOGNA, ITALY BOLOGNA BREGENZ, AUSTRIA Polo Congressuale Cong Bologna Aldo Sanso Sansone, Managing Director TEL [39] (051) (05 637 5111 | [email protected] www.bolognacongressi.it www.bolo Kongresskultur Bregenz BONN, GERMANY GE BRIGHTON, UNITED KINGDOM World Conference Con Center Bonn Marie Méchineau-Herrmann, Méc Sales Manager TEL [49] (22 (228) 926 7125 | [email protected] www.worl www.worldccbonn.com The Brighton Centre Finlandia Hall – Congress and Event Center, Helsinki Kuala Lumpur Convention Centre Sibelius Hall, Congress and Concert Centre, Lahti Las Vegas Convention Center Lisboa Congress Centre London Convention Centre, Canada Melbourne Convention and Exhibition Centre Ursula Kaufmann, Head of Sales TEL [43] 5574 413 352 | [email protected] www.kongresskultur.com Palais des congrès de Montréal La Cité – Nantes Events Center Ottawa Convention Centre Liz Brand, Sales Manager TEL [44] (1273) 292 671 | [email protected] www.brightoncentre.co.uk/conference Québec City Convention Centre San Diego Convention Center Corp. PAGE SIX PAGE SEVEN Kursaal Congress Centre, San Sebastian Vancouver Convention Centre IMEX DAILY 2015 www.aipc.org 47