For internal Use - Alpha Micro Wireless
Transcription
For internal Use - Alpha Micro Wireless
iTegno 39XX GPRS Modem Hardware User Guide Date : 287 July 2010 Document Version : 1.2 Our Reference : 02000C18 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Document History Document History Associated Firmware Version Revision Date 1.0 9 Mar 2009 Initial Release 1.1 14 Oct 2009 Update Type Approvals AU.001.1.2.0 1.2 27 Jul 2010 Update 3932 Y Cable information Update GPRS TCP/UDP Server/Client connection AU.001.1.2.0 - All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential GENERAL NOTE The aim of this document is to support the application and engineering efforts of iWOW’s customers. This document is intended for testing, evaluation, integration, and information purposes. iWOW makes every effort to ensure that the quality of the information is available. The content of this documentation is provided on an “as is” basis and may contain deficiencies or inadequacies. iWOW disclaims any warranty and all responsibility for the application of the device(s) that is made in relation to the accuracy, reliability or contents of this document. iWOW is not liable for any injury, loss or damage of any kind incurred for the use of or reliance upon information. iWOW reserves the right to make any modifications, additions and deletions to this document due to typographical errors, inaccurate information, or improvements to products at any time and without notice. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential TABLE OF CONTENTS 1 INTRODUCTION ..................................................................................................................................... 1 1.1 Abbreviations ........................................................................................................................................... 2 1.2 References ................................................................................................................................................ 2 1.3 Type Approvals ......................................................................................................................................... 2 2 TECHNICAL SPECIFICATIONS .................................................................................................................. 4 2.1 General Features ...................................................................................................................................... 4 2.2 Mechanical Characteristics....................................................................................................................... 5 2.3 Electrical Characteristics .......................................................................................................................... 5 2.4 RF Performance ........................................................................................................................................ 6 2.5 Environmental Characteristics ................................................................................................................. 6 3 HARDWARE INTERFACE ......................................................................................................................... 7 3.1 Overview .................................................................................................................................................. 7 3.2 Status Indicator ........................................................................................................................................ 8 3.3 Serial Link Interface Cable ........................................................................................................................ 8 3.4 3.3.1 iTegno 3932................................................................................................................................ 8 3.3.2 iTegno 3945................................................................................................................................ 9 Power Supply Interface .......................................................................................................................... 10 3.4.1 iTegno 3932.............................................................................................................................. 10 3.4.2 iTegno 3945.............................................................................................................................. 11 3.5 RJ-45 to RS-232 Link Interface ............................................................................................................... 12 3.6 SIM Interface .......................................................................................................................................... 13 3.7 GSM Antenna Interface .......................................................................................................................... 13 3.7.1 3.8 4 Recommended Antenna Specifications ................................................................................... 14 Mounting Option .................................................................................................................................... 15 GETTING STARTED ............................................................................................................................... 16 4.1 Setting up the modem ............................................................................................................................ 16 4.2 Interfacing Modem with HyperTerminal Software ................................................................................ 17 4.2.1 Configuring HyperTerminal for Modem ................................................................................... 17 4.2.2 Sending Short Messages (SMS) ................................................................................................ 19 4.2.3 Receiving Short Messages (SMS) ............................................................................................. 20 4.2.4 GPRS TCP Client - Command-Mode Sending ........................................................................... 21 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 5 4.2.5 GPRS TCP Client - Data-Mode Sending..................................................................................... 23 4.2.6 GPRS TCP Listening Server - Command-Mode Sending ........................................................... 25 4.2.7 GPRS UDP Client - Command-Mode Sending........................................................................... 28 4.2.8 GPRS UDP Client - Data-Mode Sending.................................................................................... 30 TROUBLESHOOTING ............................................................................................................................ 33 5.1 Is my modem powered up? .................................................................................................................... 33 5.2 Is my SIM card SIM Lock enabled? ......................................................................................................... 33 5.3 What is my SIM card PIN code? ............................................................................................................. 33 5.4 Unable to register to the network .......................................................................................................... 33 5.5 Cannot enter AT Commands or no communication between device and modem ................................ 33 5.6 Cannot send SMS using AT+CMGS command ........................................................................................ 34 5.7 Cannot connect to GPRS ........................................................................................................................ 34 6 SAFETY INFORMATION ........................................................................................................................ 35 6.1 SAR Requirement ................................................................................................................................... 35 6.2 General Safety ........................................................................................................................................ 35 6.3 Vehicle Safety ......................................................................................................................................... 36 6.4 Care and Maintenance ........................................................................................................................... 36 7 PACKAGING & RECOMMENDED ACCESSORIES ..................................................................................... 37 7.1 Standard Package ................................................................................................................................... 37 7.2 Accessories ............................................................................................................................................. 37 8 TEST GRAPH OF RADIATED EMISSIONS ................................................................................................ 38 9 SUPPORT/ CONTACT US ....................................................................................................................... 38 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 1 INTRODUCTION iTegno 39XX GPRS Modem is designed for reliable communication over GPRS and GSM for industrial usage. It provides the wireless communication link for applications such as remote control purposes and remote data monitoring and acquisition. This durable and high performing modem can be deployed in myriad Machine-toMachine (M2M) applications including automotive systems, fleet management, automated meter reading, vending and retail, security and surveillance, industrial systems, information display, etc. This manual provides an overview of the operation of iTegno 39XX. It includes technical information on configuring the modem using a Windows-based PC via the PC’s serial port (RJ-45-to-DB9 adaptor required). All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 1 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 1.1 Abbreviations The following abbreviations are used in this document: Abbreviation Description DC Direct Current V Voltage LED Light Emitting Diode DTE Data Terminal Equipment (refers to the host terminal/ application in control) DCE Data Communication Equipment (refers to the device controlled by the host) 1.2 S/N 1 1.3 References Document Our Reference iTegno 39XX AT Commands Guide 02000C17 Type Approvals The iTegno 39XX Modem is a fully certified GSM/GPRS modem. iTegno 39XX has been certified for compliance with the directives and standards listed below: Directive Description 99/05/EC “Directive of the European Parliament and of the council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity”, in short referred to as R&TTE Directive 1999/5/EC EN301 489-7 V1.3.1 (2005- Candidate Harmonized European Standard (Telecommunications series) 11) Electro Magnetic Compatibility and Radio spectrum Matters (ERM); Electro Magnetic Compatibility (EMC) Standard for Radio Equipment and Services; Common Technical Requirements All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 2 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Directive Description Part 7: Specific conditions for mobile and portable radio and ancillary equipment of digital cellular radio telecommunications systems (GSM and DCS) EN 55022 (2006) Information technology equipment - Radio disturbance characteristics Limits and methods of measurement EN 61000-4-3 (2006) Electromagnetic compatibility (EMC) -- Part 4-3: Testing and measurement techniques - Radiated, radio-frequency, electromagnetic field immunity test EN 61000-4-2 (2001) Electromagnetic compatibility (EMC) -- Part 4-2: Testing and measurement techniques - Electrostatic discharge immunity test ETSI EN 301 511 V9.0.2 “V7.0.1 (2000-12) Candidate Harmonized European Standard (Telecommunications series) Global System for Mobile communications (GSM); Harmonized standard for mobile stations in the GSM 900 and DCS 1800 bands covering essential requirements under article 3.2 of the R&TTE directive (1999/5/EC) (GSM 13.11 version 7.0.1 Release 1998)” EN60950-1:2006 Safety of information technology equipment EN 50385:2002 Basic standard for the calculation and measurement of electromagnetic field strength and SAR related to human exposure from radio base stations and fixed terminal stations for wireless telecommunications system Product Standard to Demonstrate the Compliances of Radio Base Stations and Fixed Terminal Stations for Wireless Telecommunication Systems with the Basic Restrictions or the Reference Levels Related to Human Exposure to Radio Frequency Electromagnetic Fields (110 MHz - 40 GHz) 2002/95/EC RoHS Directive – Compliance 3GPP TS 51.010-1 “Digital cellular telecommunications system (Phase 2); Mobile Station (MS) conformance specification” FCC Code of Federal Regulations (CFR Title 47), Part 15, Part 22 and Part 24; US Equipment Authorization FCC IEC 60068 Environmental testing DIN EN 60529 IP codes All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 3 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 2 TECHNICAL SPECIFICATIONS 2.1 General Features Feature Standard Data GPRS Fax Host Protocol Firmware Stack Specification Quad-band: GSM 850/ EGSM900/ DCS1800/ PCS1900 Compliant to ETSI GSM Phase 2+ Asynchronous, transparent and non-transparent Maximum speed: up to 14.4kbps Point-to-point (MO/MT) Text /PDU Cell Broadcast Terminal Class B Multi-slot Class 10 Coding Schemes CS1 – CS4 PBCCH support PCCCH support PPP stack Data rates: Downlink – up to 85.6 kbps Uplink – up to 42.8 kbps Group 3 Fax 2.0 Max speed (kbps): up to 9.6kbps AT Commands compliant to GSM 07.07, 07.05 iWOW Proprietary AT Commands TCP/IP UDP/IP All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 4 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 2.2 Mechanical Characteristics Feature Specification Dimension (mm) 90.0 x 50.0 x 20.0 Weight (g) 60 Lead-free Yes Power Supply Interface Via interface cable Communication Port RJ-45 interface cable/ RS-232 serial interface Baud rates from 110 to 115200 bps SIM Support 3V / 1.8V External Antenna Interface SMA Connector Enclosure Protection IP 54 / 56 rating 2.3 Electrical Characteristics Current Consumption Operating Mode Conditions Inom Imax Unit 45 60 uA < 2.5 - mA EGSM – PCL 5 (Ave) 241 242 mA DCS/ PCS – PCL 0 (Ave) 181 183 mA EGSM – PCL 5 (Ave) 420 443 mA DCS/ PCS – PCL 0 (Ave) 285 287 mA Modem OFF Modem Sleep GSM GPRS Data (Class 10) Above values taken at 25 oC Power Supply Operating Voltage Range 5V to 32V DC All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 5 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 2.4 RF Performance Feature Specification Frequency Band GSM 850/ EGSM 900/ DCS 1800/ PCS 1900 Sensitivity Output power 2.5 GSM 850: -104dBm EGSM 900: -104dBm DCS 1800: -102dBm PCS 1900: -102dBm GSM 850: Class 4, 2W EGSM 900: Class 4, 2W DCS 1800: Class 1, 1W PCS 1900: Class 1, 1W Environmental Characteristics Feature Specification Operating Temperature Range -20ºC to +55ºC Extended Temperature Range -40ºC to +85ºC Relative Humidity 5% to 95% (non-condensing) All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 6 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3 3.1 HARDWARE INTERFACE Overview The general interfaces are shown in the figure below: LED Status Indicator Wire Piglet Point for RS-232 or RJ-45 interface SMA Connector (Antenna) SIM Door SMA Connector Connection to RJ-45 cable Modem Interface Overview All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 7 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.2 Status Indicator The status indicator indicates the operational status of the modem. The table below describes the modem’s operational status in various LED light status: LED Light Status Modem Status LED ON permanently Modem is switched on but is not registered on the network LED ON and flashing slowly Modem is switched on and registered to the network. However, there is no active communication in progress. LED ON and flashing quickly Modem is switched on and registered to the network with active communication in progress. LED OFF Modem is switched off. 3.3 3.3.1 Serial Link Interface Cable iTegno 3932 The iTegno 3932 communicates with other devices via the RS-232 serial link cable. The diagram below shows the pin assignment of the DB9 connector. Pin# Signal I/O 1 DCD O 2 RXD O 3 TXD I 4 DTR I 5 Ground - 6 DSR O 7 RTS I 8 CTS O 9 RI O Pin #: 5 4 3 2 1 Pin #: 9 8 7 6 Description RS-232 Data Carrier Detect RS-232 Receive Serial Data RS-232 Transmit Serial Data RS-232 Data Terminal Ready Signal Ground (SG) RS-232 Data Set Ready RS-232 Request To Send RS-232 Clear To Send RS-232 Ring Indicator RS-232 DB9 Pin Assignments All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 8 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.3.2 iTegno 3945 The iTegno 3945 communicates with other devices via the RJ-45 cable. The 8-pin RJ-45 plug consists of: Power input and Ground RJ-45 (RS-232) serial link connection Pin #: 1 8 Pin# Signal I/O Description 1 V+ I DC Power Input 2 DCD O 3 DTR I 4 GND - 5 RXD I 6 TXD O 7 CTS O 8 RTS I RS-232 Data Carrier Detect RS-232 Data Terminal Ready Ground RS-232 Receive Serial Data RS-232 Transmit Serial Data RS-232 Clear To Send RS-232 Request To Send RJ-45 Pin Assignments All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 9 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.4 3.4.1 Power Supply Interface iTegno 3932 The iTegno 3932 modem DC IN terminal is via a Y-cable, connecting the open ending of the power cord to a DC supply and standard D-sub 9-pin (female) connector from the modem. The power supply rating is: Power Supply Voltage Minimum Voltage Input 5V Maximum Voltage Input 32V A regulated 5V DC input voltage is recommended for operating the modem. A power voltage exceeding 32V supplied to the modem may result in permanent damage. A 2A fuse is connected in series with the DC IN, when there is a surge, it protects the circuit. D-SUB 9PIN Connector Fuse holder +2Amp Fuse (AC 250V) iTegno 3932 cable termination All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 10 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.4.2 iTegno 3945 The table below shows the power supply pin assignment from the iTegno 3945 modem interface cable. Pin Description 1 DC Power Input 4 Ground The power supply rating is: Power Supply Voltage Minimum Voltage Input 5V Maximum Voltage Input 32V A regulated 5V DC input voltage is recommended for operating the modem. A power voltage exceeding 32V supplied to the modem may result in permanent damage. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 11 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.5 RJ-45 to RS-232 Link Interface The default RJ-45 link settings for the modem are: Item Settings Baud Rate 115200 bps Data bits 8 Parity None Stop bits 1 Flow Control Hardware To interface iTegno 39XX to a DTE device via standard DB 9 Pin RS-232 serial port connector, map the interface cable pins as follow: PC DB9 Pinout (Male) RJ-45 Pin# PC DB 9 Pin# (Male) Signal 2 1 DCD 3 4 DTR 4 5 Ground 5 2 RXD 6 3 TXD 7 8 CTS 8 7 RTS RS-232 Link Mapping All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 12 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.6 SIM Interface The SIM interface is intended for 1.8 / 3V SIM cards in accordance with GSM 11.12 Phase 2. A SIM detect pin is added to indicate whether or not a SIM card is inserted. The following steps describe the insertion of SIM Card to the Modem: Step 1: Remove the SIM door as shown below. Step 2: Insert the SIM card with the metallic part facing down and secure the SIM holder. Step 3: Replace the SIM door accordingly and secure with the screws provided, as shown below. 3.7 GSM Antenna Interface The GSM antenna interface uses a SMA connector. Attach the external antenna to the modem and tighten the connection. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 13 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Recommended antenna connector 3.7.1 Recommended Antenna Specifications For your application it is recommended to use an antenna with an SMA (female) connector. Below are the recommended specifications for the antenna. Frequency Band EGSM 900 DCS 1800 GSM 850 PCS 1900 Tx Frequency 880-915 MHz 1710-1785 MHz 824-849 MHz 1850-1910 MHz Rx Frequency 925-960 MHz 1805-1880 MHz 869-894 MHz 1930-1990 MHz Impedance 50 ohm VSWR Rx max 1.5 : 1 VSWR Tx max 1.5 : 1 Typical Radiated Gain 0 dBi in one direction at least The optimum operating frequency depends on the application. A dual-band or a quad band antenna must operate in the above frequency bands. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 14 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 3.8 Mounting Option iTegno 39XX can be mounted onto your application by attaching it to the back of the modem using two M3 screws. Mounting Hole for M3 Screws (For DIN rail or other fixing bracket) Mounting Application onto iTegno 39XX All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 15 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4 4.1 GETTING STARTED Setting up the modem Step 1: Prepare the SIM Card. Before using the modem, you must contact a network operator to get a personal SIM card. Do acquire the GPRS APN, User-ID and Password from your network operator. Step 2: Insert SIM card into the modem. Please refer to Chapter 3.6 “SIM Interface” for more detailed information. Step 3: Connect the antenna to the modem. Please refer to Chapter 3.7 ”GSM Antenna Interface” for more detailed information. Step 4: Connect the modem communication interface to your device. Connect the modem serial link interface (Pin #2 to Pin #8) to your device. Please refer to Chapter 3.3 “Serial Link Interface Cable” for more detailed information. Step 5: Power up the modem. Connect Pin #1 and Pin #4 of the interface cable RJ-45 plug to the input voltage and ground respectively. The status indicator LED will light up instantly. The modem is now ready to use. Step 6: Communicate with the modem. The modem is now ready to communicate with your device. From your device, send AT<Enter> command to modem. If device received an OK response from modem, the communication is successfully established. The following are some other AT command examples you can use: AT Command Description AT+CPIN? To check whether SIM Lock is enabled AT+CPIN=xxxx To enter a PIN code if SIM lock is enabled AT+CSQ To query and verify the current received signal strength AT+CREG? To check on modem registration to the network AT+CGMR To query for modem firmware version number Please refer to the iTegno 39XX AT Commands Guide for more information on communicating with the modem using AT Commands. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 16 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2 Interfacing Modem with HyperTerminal Software This section suggests examples for some basic functions using HyperTerminal: 1. Sending Short Messages (SMS) 2. Reading Short Messages (SMS) 3. GPRS TCP Client - Command-Mode Sending 4. GPRS TCP Client - Data-Mode Sending 5. GPRS TCP Listening Server - Command-Mode Sending 6. GPRS UDP Client - Command-Mode Sending 7. GPRS UDP Client - Data-Mode Sending 4.2.1 Configuring HyperTerminal for Modem Step 1 Connect the iTegno 39XX GPRS Modem to the PC COM port and run the HyperTerminal software. From the Taskbar, click on Start, followed by All Programs Accessories Communications HyperTerminal. Step 2 You will be prompted to enter a description for the new connection. Enter a name for the connection (e.g. “iTegno Modem”) and click OK to continue. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 17 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 3 In the Connect to dialog box, select the PC COM port number, which is connected to the modem, and click OK to continue. Step 4 In the next prompted dialog box, enter the COM port settings which is configured in the modem and click OK to continue. Note: Default settings for the modem are: Item Settings Baud Rate 115200 bps Data bits 8 Parity None Stop bits 1 Flow Control Hardware Step 5 The Connected text in HyperTerminal status bar indicates that the PC is ready to communicate with the modem. Perform a simple check on the connection between HyperTerminal and the modem: Enter AT<Enter> command. An OK response (displayed on HyperTerminal) indicates that the connection is successfully established. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 18 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2.2 Sending Short Messages (SMS) Step 1 Set short message format as Text mode. AT+CMGF=1<Enter> Step 2 Check whether SMS center (SMSC) number is set to SIM card. AT+CSCA?<Enter> Step 3 Send a message to a phone number. AT+CMGS= “Phone number”<Enter> >Goodday from iTegno<Ctrl-Z> Step 4 Wait for +CMGS for the result of sending SMS. +CMGS: <mr> indicates that the SMS has been sent successfully. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 19 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2.3 Receiving Short Messages (SMS) Step 1 Set short message format as Text mode. AT+CMGF=1<Enter> Step 2 Set modem to forward received SMS to HyperTerminal directly. AT+CNMI=2,2,0,0,0<Enter> Step 3 Save the current settings. AT&W<Enter> New incoming SMS will be displayed on the HyperTerminal. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 20 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2.4 GPRS TCP Client - Command-Mode Sending Step 1 Set APN server for GPRS Profile 1 . AT$IPAPN=1,”sunsurf”,””,”” Step 2 Set Connection-ID #1 to operate as a TCP client. Specify remote TCP server IP address and port. AT$IPCFG=1,1,”58.185.38.30”,5535 Step 3 Select command-mode for data Transfer AT$IPDATAMODE=0 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 21 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 4 Attach to GPRS specified in GPRS connection profile 1. AT$IPSTART=1 Step 5 Open connection to remote TCP server specified in $IPCFG. This connection has been assigned at Socket #1. AT$IPOPEN=1 Step 6 Sends “Hello World” to remote TCP echo server. Receives pending data in Socket #1. AT$IPSEND=1,”Hello World” Step 7 Retrieve all pending data in Socket #1. AT$IPDATA=1 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 22 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 8 Close Socket #1 Connection. Close GPRS connection. AT$IPCLOSE=1 AT$IPSTOP 4.2.5 GPRS TCP Client - Data-Mode Sending Step 1 Set APN server for GPRS Profile 1 . AT$IPAPN=1,”sunsurf”,””,”” Step 2 Set Connection-ID #1 to operate as a TCP client. Specify remote TCP server IP address and port. AT$IPCFG=1,1,”58.185.38.30”,5535 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 23 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 3 Select data-mode for data Transfer AT$IPDATAMODE=1 Step 4 Attach to GPRS specified in GPRS connection profile 1. AT$IPSTART=1 Step 5 Open connection to remote TCP server specified in $IPCFG. This connection has been assigned at Socket #1. Data can be sent by keying in. AT$IPOPEN=1 Step 6 Exit online mode to offline mode. +++ All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 24 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 7 Exit offline mode and enter online mode for Socket #1 connection. Data can be sent by keying in. AT$IPO=1 Step 8 Close Socket #1 Connection. Close GPRS connection. AT$IPCLOSE=1 AT$IPSTOP 4.2.6 GPRS TCP Listening Server - Command-Mode Sending Step 1 Set APN server for GPRS Profile 1. AT$IPAPN=1,”sunsurf”,””,”” All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 25 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 2 Set Connection-ID #2 to operate as a TCP server. Listening port 1000 is specified. AT$IPCFG=2,2,1000 Step 3 Select command-mode for data Transfer AT$IPDATAMODE=0 Step 4 Attach to GPRS specified in GPRS connection profile 1. AT$IPSTART=1 Step 5 Start Listening at port specified in Connection-ID #2. AT$IPLOPEN=2 Remote client connected to Connection-ID #2. Client connection is created and assigned to Socket #1. Remote client connected to Connection-ID #2. Client connection is created and assigned to Socket #2. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 26 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 6 Sends “Hello World” to through Socket #1 to remote client. AT$IPSEND=1,”Hello World” Data is received through Socket #1 from remote client. Step 7 Retrieve all pending data in Socket #1. AT$IPDATA=1 Step 8 Close Socket #1 Connection. Close GPRS connection. AT$IPCLOSE=1 AT$IPSTOP All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 27 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2.7 GPRS UDP Client - Command-Mode Sending Step 1 Set APN server for GPRS Profile 1 . AT$IPAPN=1,”sunsurf”,””,”” Step 2 Set Connection-ID #1 to operate as a UDP client. Remote UDP server IP address and port is also specified. . AT$IPCFG=1,3,”58.185.38.30”,5535 Step 3 Select command-mode for data Transfer AT$IPDATAMODE=0 Step 4 Attach to GPRS specified in GPRS connection profile 1. AT$IPSTART=1 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 28 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 5 Open UDP connection specified by $IPCFG. This connection has been assigned at Socket #1. AT$IPOPEN=1 Step 6 Sends “Hello World” to remote UDP server. AT$IPSEND=1,”Hello World” Step 7 Retrieve all pending data in Socket #1. AT$IPDATA=1 Step 8 Close Socket #1 Connection. Close GPRS connection. AT$IPCLOSE=1 AT$IPSTOP All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 29 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 4.2.8 GPRS UDP Client - Data-Mode Sending Step 1 Set APN server for GPRS Profile 1 . AT$IPAPN=1,”sunsurf”,””,”” Step 2 Set Connection-ID #1 to operate as a UDP client. Remote UDP server IP address and port is also specified. AT$IPCFG=1,1,”58.185.38.30”,5535 Step 3 Select data-mode for data Transfer AT$IPDATAMODE=1 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 30 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 4 Attach to GPRS specified in GPRS connection profile 1. AT$IPSTART=1 Step 5 Open UDP connection specified by $IPCFG. This connection has been assigned at Socket #1. Data can be sent by keying in. AT$IPOPEN=1 Step 6 Exit online mode to offline mode. +++ Step 7 Exit offline mode and enter online mode for Socket #1 connection. Data received is displayed. Data sending is resumed by keying in. . AT$IPO=1 All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 31 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Step 8 Close Socket #1 Connection. Close GPRS connection. AT$IPCLOSE=1 AT$IPSTOP All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 32 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 5 TROUBLESHOOTING This section suggests the possible solutions for common problems encountered when using the iTegno 39XX GPRS modem. 5.1 Is my modem powered up? Check whether the LED on the modem is lighted up. If it is not lighted up, check whether the modem is supplied with the correct voltage range (between 5V to 32VDC). 5.2 Is my SIM card SIM Lock enabled? Use AT+CPIN? to request for PIN Status, or AT+CLCK=”SC”,0,”password” to disable SIM LOCK. 5.3 What is my SIM card PIN code? If you have forgotten or lost your PIN code, or, you have not received such a code, please contact your network service provider for assistance. 5.4 Unable to register to the network Check the modem status indicator. The LED should be blinking if the modem is registered to the network. Use AT+CREG? command to request for the registration status. Check the signal strength of the network using AT+CSQ command. You should receive a +CSQ response (+CSQ: <rssi>, <ber>). If the rssi value is 99, it means the network is unknown or undetectable. The ideal rssi value should be 8 to 31. An rssi value less than 8 has weaker signal strength. 5.5 Cannot enter AT Commands or no communication between device and modem Check whether the modem is powered up. Check whether the SIM Lock is turned on. Check whether the communication interface port is connected properly. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 33 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential Check whether the port settings are correct. Ensure that both modem and your device are communicating with the same settings (such as baud rate, data bits, stop bits and parity). Note that the modem default port settings are: Item Settings Baud Rate 115200 bps Data bits 8 Parity None Stop bits Flow Control 1 Hardware Try isolating your device by connecting the modem to a Windows-based PC with HyperTerminal and test the communication between the modem and PC. Please refer to Chapter 4.2 “Interfacing Modem with HyperTerminal Software” for the setup instructions. 5.6 Cannot send SMS using AT+CMGS command Check whether the modem is powered up. Check whether the SIM Lock is turned on. Check whether the modem is registered to the network. Try putting the SIM card into a mobile phone and/or another modem to send an SMS. If the SMS cannot be sent, check with your network service provider on the status of the SIM card. Verify that the SMS Service Centre Number is correct using the AT+CSCA? command. Ensure that the modem is set to text message mode. You may do so using AT+CMGF=1 command. Please refer to Chapter 4.2.2 “Sending Short Messages (SMS)” for more details. 5.7 Cannot connect to GPRS Check whether the modem is powered up. Check whether the SIM Lock is turned on. Check whether the modem is registered to the network. Check whether the SIM card supports GPRS Service. You can verify it with the network service provider. If the SIM card supports GPRS service, check whether the APN settings are correct. Use AT+CGDCONT? command to query or assign the APN settings. Ensure that it is correct by confirming the APN with your network service provider. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 34 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 6 SAFETY INFORMATION 6.1 SAR Requirement Based on the FCC radiation exposure limits, and the standards EN50385 and EN50383, a minimum safety operating distance between the device and human body must be maintained. A 203mm (8inches) separation distance between the iTegno modem and human body must be maintained at all times during device operation. Please refer to Chapter 3.7.1 for more information on the antenna specifications. 6.2 General Safety It is very important to follow any regulations regarding the use of radio equipment especially due to the possibility of Radio Frequency (RF) interference. Please follow the safety advice given below carefully: Switch off your GPRS Modem when in an aircraft. The use of cellular telephones in an aircraft may endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, legal action or both. Switch off your GPRS Modem when at a refuelling point. Switch off your GPRS Modem in hospitals and at any other place where medical equipment may be in use. Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. There may be hazards associated with the operation of your GPRS Modem close to inadequately protected personal medical devices such as hearing aids and pacemakers. Consult the manufacturers of the medical device to determine if it is adequately protected. Operation of your GPRS Modem close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers recommendations. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 35 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 6.3 Vehicle Safety If incorrectly installed in a vehicle, the operation of the GPRS Modem could interfere with the proper functioning of vehicle electronics. Ensure that only qualified personnel perform the installation to avoid such problems. Verification of the protection of vehicle electronics should form part of the installation. 6.4 Care and Maintenance Your GPRS Modem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years. Do not expose the GPRS Modem to any extreme environment where the temperature or humidity is high. Do not attempt to disassemble the GPRS Modem. There are no user serviceable parts inside. Do not expose the GPRS Modem to water, rain or split beverages. It is not waterproof. Do not abuse your GPRS Modem by dropping, knocking, or violent shaking. Rough handling can damage it. Do not place the GPRS Modem alongside computer discs, credit or travel cards or other magnetic media. The information contained on discs or cards may be affected by the frequency emitted by the modem. The use of third party equipment and/or accessories, not made or authorised by iWOW Connections Pte Ltd may invalidate the warranty of iTegno 39XX GPRS Modem. Do contact us in the unlikely event of a fault. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 36 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 7 7.1 PACKAGING & RECOMMENDED ACCESSORIES Standard Package The standard package consists of: iTegno 3932 iTegno 3932 GPRS Modem with RS-232 cable. iTegno 3945 iTegno 3945 GPRS Modem with R-45 cable. 7.2 Accessories Optional accessories include: External antenna with SMA connector For more information on the recommended antenna specifications, please refer to Chapter 3.7.1 “Recommended Antenna Specifications”. All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 37 iTegno 39XX GPRS Modem Hardware User Guide 02000C18 • v1.2 Confidential 8 Test Graph of Radiated Emissions 9 SUPPORT/ CONTACT US For online support (FAQs and drivers download), please visit www.iTegno.com. For technical support, please contact our distributors/resellers or email us at [email protected]. For general enquiries please contact us at: iWOW Connections Pte Ltd 1 Lorong 2 Toa Payoh, #04-01 Yellow Pages Building Singapore 319637 Office: (65) 6748 8123 Fax : (65) 6748 2668 Email: [email protected] Website: http://www.iTegno.com All specifications are correct at the time of release. iWOW Connections owns the proprietary rights to the information contained herein this document. It may not be edited, copied or circulated without prior written agreement by iWOW Connections Pte Ltd. © 2010 iWOW Connections Pte Ltd 38