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International Congress & Convention Association 44th ICCA Congress & Exhibition Incorporating the ICCA General Assembly Montevideo, Uruguay 6-9 November 2005 Uruguay 2005 Provisional Programme Contact Details 3 Contact Details 4 Message from the ICCA President ICCA Events Department is the secretariat for the Congress. Please contact us at: 5 Message from the Chairperson, Uruguay Host Committee 6 Dates and Official Venue 7 Programme Overview 8 Warm Welcome to First Time Attendees 9 44th ICCA General Assembly 10 Congress Education Programme ICCA Head Office Entrada 121 1096 EB Amsterdam The Netherlands Phone: +31-20-3981919 Fax: +31-20-6990781 Email: [email protected] Website: www.iccaworld.com/dbs/9congress And ask for: 13 ICCA Data Workshops 13 ICCA Best Marketing Award 14 Discussion Forums Leanne Hall Manager Events Direct phone: +31-20-3981901 Email: [email protected] 15 ICCA Business Exchange 16 ICCA Exhibition 17 Silent Auction Mieke van Keulen Project Manager Events Direct phone: +31-20-3981902 Email: [email protected] 18 Hotel Accommodation 19 Social Programme 20 Accompanying Guests 21 Optional Tours Nigel Brown Events Executive Direct phone: +31-20-3981961 Email: [email protected] 22 Official Airlines 23 Registration Information 26 Pre & Post Tours 28 General Information 29 Committees 30 Acknowledgements The latest information and updates to this provisional programme can be found on the ICCA Congress website: www.iccaworld.com/dbs/9congress 3 Montevideo, Uruguay 6 - 9 November 2005 Content Provisional Programme 44th ICCA Congress & Exhibition 4 Welcome Message from the ICCA President Dear ICCA friends and colleagues, Why is ICCA so different from other meetings industry associations? I believe it is because of our clear focus on business and our genuinely global reach. This year’s General Assembly and Congress is firmly built on this dual foundation: your Board of Directors and ICCA staff are determined to make this the most business-focused event ever, and your local hosts are committed to giving members from all over the world a Latin experience that will stay in your memory forever. The question we have asked of every education session is a simple one: will it deliver information, insights and inspiration to help members achieve short or long term business advantages and an extra competitive edge? We have looked at how we can turn our networking into genuine business exchanges: be prepared for some radical new thinking about why you should attend this congress! ICCA’s success is built on the historic principle of sharing “live” data on clients and their events - this year’s Congress will take this a stage further. We are of course delighted to be returning to Latin America: as a global organisation it is essential that we continue with the worldwide rotation of our most important event, and whilst we welcome this opportunity to reach out to local meetings industry professionals we anticipate there will be a strong attendance from all regions of the world. This is the year after all when ICCA’s governance is changed to guarantee Board representation for each geographical region, and these elections will no doubt be keenly contested. I look forward to seeing many old friends, as well as a new generation of attendees in Montevideo who will benefit from our industry-leading First Timers programme: this Congress will be fun and friendly, thought-provoking and, most important of all, a great opportunity to win business and gain a competitive headstart. Saludos cordiales, Christian Mutschlechner President International Congress & Convention Association Christian Mutschlechner President, International Congress & Convention Association Bienvenidos BIENVENIDOS! Dear ICCA friends and colleagues, I am proud and honoured to be inviting you all to participate in this year’s General Assembly and Congress in Montevideo! It has long been a dream of mine for Uruguay to host this unique and wonderful event, and I am thrilled that the dream is turning into reality. For my fellow Latin Americans this is the most fantastic opportunity to show colleagues from around the world the great progress that the meetings industry has made in our region and to learn even more from the world’s leading experts in all strategic aspects of our business. I urge colleagues from every Latin country to join us: to learn, to contribute, to exchange business leads and ideas, and to expose yourselves and your most ambitious young managers – the leaders of tomorrow - to an event which will broaden their minds forever. This ICCA Congress will truly be an investment which will repay you with interest! To my friends and colleagues around the rest of world I can only say that your stay with us will be a magnificent Latin experience, especially for those of you who have not yet visited South America. Of course there will be numerous business opportunities, of course there will be high level education and networking, but there will also be something extra: a warmth of welcome, a spirit of Tango in the air, a Latino “buzz” that will give this year’s congress a unique energy that will never be forgotten. Arnaldo Nardone Marketing, Sales & Convention Director Radisson Montevideo Victoria Plaza Hotel Naturally, you will get to know Montevideo with its kilometres of wide, seaside boulevards, its mix of modern and historic buildings, its cultured and friendly citizens. Our social programme will take you out into the countryside to taste and experience Uruguayan food, wines, music, rhythm and culture. And with Uruguay located at the heart of the Mercosur region of 255 million people, who could resist the chance to explore the many wonders of South America so near at hand: Rio de Janeiro, Iguaza Falls, Patagonia, Punta del Este, Buenos Aires; or travel a little further to the Andean wonders of Machu Pichu or the unrivalled wild jungles of the Amazon! Bienvienidos a Montevideo! Bienvenidos a America Latina! Saludos cordiales, Arnaldo Nardone Marketing, Sales & Convention Director Radisson Montevideo Victoria Plaza Hotel Montevideo, Uruguay 6 - 9 November 2005 Message from the Chairperson, Uruguay Host Committee 5 Provisional Programme 44th ICCA Congress & Exhibition 6 Dates & Official Venue Optional Session for First Time Attendees & Observers Saturday 5 November 2005 ICCA General Assembly Sunday 6 November 2005 (ICCA members and observers only) 44th ICCA Congress Monday 7 November to Wednesday 9 November 2005 ICCA Exhibition Sunday 6 November to Wednesday 9 November 2005 Official Venue Radisson Montevideo Victoria Plaza Hotel is the official venue for the ICCA Congress 2005. Radisson Montevideo Victoria Plaza Hotel Plaza Independencia 759 Montevideo 11100 Uruguay Website: http://www.radisson.com/montevideouy The hotel’s conference facilities offer over 2,420m² sophisticated meeting space combining a luxurious environment with the most modern technical support. 22 divisible function rooms with a capacity of 10 to 150 people & exhibition area. The Grand Ballroom holds 1,200 and the Conference Room holds 350 delegates with Philips DCN Systems, for simultaneous translation for up to 6 languages. An event not to be missed! Testimonials from the ICCA Congress 2004 “Thank you for the truly excellent ICCA congress in Cape Town. I enjoyed the event immensely – it was well run, very interesting and businesslike. I think ICCA is truly useful for our industry and that it has become a very open, expert organisation. I have heard so many positive comments made, so your team can really be proud of what you are achieving.” Ben G. Goedegebuure, Director Marketing and Sales, Congrex Group, Netherlands. “It was an honour to have participated in your recent ICCA General Assembly and Congress in Cape Town. ICCA’s global reach and keenness to include input from all regions meant that as a speaker I was not only able to give my own Asian views on some of the major changes affecting our industry, but I also learnt a great deal from colleagues from Europe, the Middle East and the Americas. Thank you for giving me this opportunity to get to know ICCA better.” Edward Liu, Managing Director, Conference & Exhibition Management Services, Singapore Board Member, International Association for Exhibition Management. Programme Overview ���������� �������� ������� ������������ ������� ������������ �������� ������������� �������� ��������� ����������� ����������� ����������� ������������������ ��������������� ����������� �������������������� ���� ����������� ����������������� ����������� ������������������ ����������� ����������������� ����������� ������������ ����������� ������������ ����������� ������������ ����������� ������������ ����������� ������������������ �������������������� ����������� �������������������� ������������������ ����������� ����������������� ����������� ��������������� ������� ����������� ����� ����������� ����� ����������� ������������ ���������������� ����������� �������������������� ������������������ ����������� �������������������� ������������������ ����������� ����������������� ����������� ����������������� ����������� ������������ ����������� ������������ ����������� ������������ ����������� ��������������� ����������� ����������������� ����������������� �������������� ������� ����������� ����������������� ������������ ����������� ����������������� ��������� ����������� �������������������� �������������������� ��������� ����������� ����� ����������� ������������ ����������� ������������� ����������������� ��������������������� ��������� ��� ����������� ���������������� ����������� �������������������� ������������������ ����������� ������������������� ����������������� ����������� ����������� ��������� ������� ����������� ������������ ����������������� ����������� ����������������� ����� ��������� ����� ����������� ��������������� ���������� Montevideo, Uruguay 6 - 9 November 2005 ������� ������������ �������� 7 Provisional Programme 44th ICCA Congress & Exhibition 8 Warm Welcome to First Time Attendees Saturday 5 November 13.00-16.30 hours Is this your first ICCA General Assembly and Congress? Not sure what to attend, how to contribute, where to go for advice? What is an ICCA Data Workshop? What education sessions should you attend? What happens during Category Meetings? What are Chapter Meetings? Make plans to arrive in time to attend the special session for First Time Attendees on Saturday afternoon. You’ll get to meet experienced ICCA members and all the key ICCA staff, as well as the Board of Directors who are on hand to make sure you have the most successful experience possible during your visit to the Congress. Specially assigned Mentors will guide you through the maze of formal association procedures (which we keep as brief and simple as possible), the range of education sessions and networking opportunities, and give you practical hints and ideas to maximise your return on investment from attending this major event. Whatever questions you have, bring them to this session and you’ll be sure to get an answer! You’ll find that ICCA’s business culture is one where experience, skills, ideas and even business leads are passed on freely between members. You only have a few days to absorb this unique culture, and the First Time Attendees session will ensure you can proactively contribute and gain important experiences from the start. Meet other ICCA members who face the same situation as yourself: some are sure to become your most valued networking partners, as you learn together how to make the most of ICCA’s superb global connections. “The truly impressive “first timers” programme really helped me get the best out of the General Assembly and Congress in Cape Town: I really appreciated the efforts the ICCA staff made to make sure that every single delegate gained maximum benefit from this excellent event.” John B. Houghton, Vice President of Sales & Marketing, Metro Toronto Convention Centre, Canada Sunday 6 November 2005 For ICCA members and Observers* only General Assembly This is the annual meeting for ICCA members to conduct the legally required business of the association and to set its strategic future direction, and includes such matters as future budgets and fee levels, exclusions from membership, and voting for new members of ICCA’s Board of Directors. The President and Chief Executive Officer report on past performance, the challenges facing the industry as a whole and new business initiatives, and ICCA member delegates are able to vote on a range of important issues. Time is allocated during the day for delegates to meet in category and chapter groupings to debate the key issues and to share relevant information with one another. Category meetings Delegates meet in their categories (industry supplier segments) prior to and between the two sessions of the General Assembly, to discuss issues of relevance to their branch of the meetings industry, to debate the merits of policy changes and other proposals recommended by ICCA’s Board of Directors, and to develop new ICCA projects and promotions. Chapter meetings Separate sessions are scheduled to enable delegates to discuss ICCA matters with colleagues from the same geographical region, and to hear about new country and regional initiatives. Agendas for Category and Chapter meetings are set by the relevant Chairpersons with support from ICCA Head Office and Regional Offices, and will be posted on the ICCA website as soon as they are finalised. The General Assembly agenda and background documentation will be sent to all members in October. Welcome Reception Following the General Assembly, all delegates are cordially invited to attend the official Congress Welcome Reception. *Observers Non-ICCA members who are granted Observer status are entitled to attend the General Assembly once only in order to better understand the workings of ICCA. As suppliers of professional services to the international meetings industry, Observers are strongly encouraged to apply for ICCA membership. For more information on attending as an Observer, please contact Pat Soen, Director Membership ([email protected]). 9 Montevideo, Uruguay 6 - 9 November 2005 44th ICCA General Assembly Provisional Programme 44th ICCA Congress & Exhibition 10 Congress Education Programme Monday 7 November and Tuesday 8 November Please note that sessions on Monday and Tuesday will include English/Spanish simultaneous interpretation. Sponsored by EIBTM This year’s Congress education programme has been consciously designed to underpin ICCA’s strategic position as a business-oriented association. “Trends – Business Environment” give high-level perspectives on issues that ICCA members should build into their strategic planning; “Trends – Clients” sessions focus on ICCA’s traditional strength in international association meetings, but also cover all segments for Latin America; and “Marketing and Selling” gives fresh insights that will aid members in further developing their existing expertise in these areas. ICCA is also a truly global organisation, and the speakers and panellists are being drawn from all regions around the world, with a mixture of experienced ICCA members and outside experts to ensure that there will be opportunities for every delegate to gain some new insights, no matter how many years they have been in the business. There will be a mix of plenary and concurrent sessions, mostly in expert panel formats, but with some solo speakers. All sessions will have time set aside for interactive participation. There may be some amendments to the details of the programme between now and the congress, subject to speaker availability and additional ICCA member feedback. A. Trends – Business Environment 1. Standardisation and savings Formal procurement is becoming an accepted reality in the meetings industry. This session analyses the changes and asks where this is leading the industry. How great will be the pressures for standardised systems to be adopted? What are the implications for IT investment and development? Will automation of the buying process make any of our specialised skills unnecessary? 2. New ways of working In today’s complex and fast changing business environment we live under constant pressure to achieve more with less. Industry leaders constantly have to come up with new models for doing business. Case studies look at innovative solutions such as marketing collaboration with non-traditional partners; innovative use of outsourcing; global alliances between competitors; how to be successful when investment/available capital is extremely limited. 3. Technology Which radical ideas from 5 years ago are now mainstream; what’s likely to happen in the next 5 years; is Simultaneous Interpretation undergoing a revival and if so, why? Technology experts illustrate the speed of change and some of the hot innovations on the way. 4. Social & environmental responsibility How can we become responsible organisations and at the same time stay competitive and profitable? This session considers issues such as “green meetings” and “environmentally friendly venues”. It examines how these issues should be on our agendas in a world economy where ethical issues are becoming more important e.g. Kyoto environmental issues; new regulations on corporate responsibility; etc. 5. Risk and readiness Safety; security; secrecy: whose responsibility is it? What more can be done to build risk management into daily business life? Although in the wake of SARS and 9/11 our industry is more aware of these issues than ever before, our response is often unstructured and ad hoc. This session looks at options for better strategic analysis and management of the issues that can be critical for maintaining successful events and businesses. 6. Statistics & meetings industry promotion This session looks at the latest progress towards achieving reliable global statistics for our industry. The World Tourism Organisation is working on this with support from ICCA, MPI and Reed Travel Exhibitions. Also covered are moves to improve the way in which the industry is promoted to politicians, officials, and others who influence strategic decisions which impact on our business. Data and lobbying tactics are interlinked: the better the figures available on jobs and expenditure, the better the industry can “sell itself”. B. Trends – Clients C. Marketing and Selling 7. Today’s and tomorrow’s PCO Analysis of the growth of “core PCO’s” and the arrival of multinational PCO companies and networks; the development of the PCO industry segment in different geographical regions, and likely future changes still to come. An essential topic for any organisation wanting to win a share of the high-value business controlled by PCO’s. 10. Unconventional and innovative thinking Stimulating ideas to help you rethink your own marketing and sales activity. This session will look at Convention and Visitors Bureaux which operate like private sector entrepreneurs; PCO’s which act as consultants; and other fresh thinking. 8. International association overview Will the continuing increase of regional meetings effect worldwide conventions? What is happening to associations in different regions of the world? What are the implications for their meetings requirements? This update of a regular Congress topic is particularly important for delegates with less experience in dealing with this major meetings market segment. 9. Demand for Latin American destinations What is taking place in the inbound and internal Latin American market segments? Perspectives from both suppliers and clients, and the implications for infrastructure development and training requirements. Anyone placing business in Latin America or selling their products and services in this region will gain an excellent overview of the current situation and prospects for the near future. 11. Pricing: what’s fair in business? Subsidies and commissions are always controversial subjects, with passionate supporters for and against different positions. Ultimately, companies follow policies which suit their business philosophy and local market conditions of supply and demand. Hear the logic and reasoning why different views can exist in the market; discuss whether trends are moving in a particular direction; consider whether your own pricing and ways of doing business need to be re-examined. 12. Mental marketing Very little attention is given in our industry to the psychological side of dealing with clients and other business contacts. Yet we all agree that relationship building with clients is one of the most critical elements for success. This session gives insight into the unspoken motivations and mental processes of both clients and sellers. This session will raise your awareness of what is really going on during negotiations and other dealings with your clients. 11 Montevideo, Uruguay 6 - 9 November 2005 Congress Education Programme International Congress and Convention Association CALLING ALL MEMBERS! RAISE YOUR PROFILE WITH SUPPLIERS AND CLIENTS Speak at the ICCA congress: WHY? Raise the profile of your company and services, venue or destination Raise your personal profile among peers in the industry Promotion of your company through acknowledgements in Members Update, Newsflash, ICCA Intelligence, AMI, ICCA Website hyperlinks and ICCA Congress programmes distributed worldwide Find potential clients or business partners among participants Receive other speaking invitations Practise and brush up your presentation skills Reinforce a learning culture in your organisation Motivate yourself to research further and benchmark your business against competitors Increase the exchange of knowledge and expertise within ICCA Obtain tangible business leads “Just to say a big thank you for inviting me to speak at the Congress! I appreciated the opportunity very much and I personally found it a really great educational and networking event.” “I did not know that public speaking could be so lucrative: it has resulted in 6 leads for my company!” For guidance and advice on how best to present your knowledge and material contact: Marianne Korten, Manager Education & Training Email: [email protected] Phone: +31-20-398 1910 HOW? Visit: www.iccaworld.com/dbs/ 9congress and click on ‘Education Programme’ for session topics and speaker guidelines Selection and compensation of speakers and moderators: Please note that ICCA Head Office has a responsibility to ensure that sessions are of a high quality: any material supplied will be reviewed by the Event Education Committee and the Education Department. Please note that in the spirit of the ICCA network, all ICCA member speakers should be willing to share experiences to support the meetings industry in general and the ICCA membership in particular. Speaker fees or compensation will not be offered to ICCA members speaking or moderating at the ICCA Congress. Monday 7 November and Tuesday 8 November Sponsored by Julie Watterston Associates ICCA Data Workshops will take place parallel to the education sessions on Monday and Tuesday. With hands-on computer training you will get an introduction to the full range of ICCA Data products. A general introduction to the market and statistics will start off this practical session. Focus will be on the Association and Corporate databases online including the Hot Leads, Key Contacts, Calendar and other services which ICCA offers. You will learn how to use them as research tools through in-depth demonstrations and case studies. Come and learn how to use the ICCA Databases to find potential clients. ICCA Best Marketing Award 2005 Tuesday 8 November Sponsored by Bedouk Publications The ICCA Best Marketing Award, established in 1997, recognises the excellence and outstanding achievements of organisations in their effort to market their destination or product. The business or organisation that wins the competition will receive the Award at the ICCA Congress Closing session in Montevideo on 9 November 2005. The deadline for applications is 23 September 2005. For more information, please visit the Best Marketing Award section on the ICCA Congress website. “For the Costa del Sol Convention Bureau to be a finalist in the ICCA Best Marketing Award presentation at the 2004 Congress was a great opportunity both for me personally and professionally, and for my destination’s profile. We made some excellent networking contacts, and it has inspired me to become even more active within ICCA!” Marcelo Molinari, Deputy Director, Costa del Sol Convention Bureau, Spain. 13 Montevideo, Uruguay 6 - 9 November 2005 ICCA Data Workshops Provisional Programme 44th ICCA Congress & Exhibition 14 Discussion Forums/ICCA Category Issues Wednesday 9 November Introduced for the first time at the 2004 Congress in Cape Town, these sessions generated excellent feedback from delegates who were eager to share their knowledge, experience, new innovations and problems with one another. Another lively day is anticipated in Montevideo. All sessions are interactive, with round table layouts and only short formal presentations to give the maximum possible time for discussion and information exchange. Session topics are drawn from the top concerns of ICCA Categories, and will include more in-depth discussion of some of the subjects covered in the general education programme on Monday and Tuesday, using speakers as moderators and discussion leaders. All sessions are open to all delegates. There will be nine different sessions in total, with three time periods each for three concurrent sessions. Topics will be posted on the ICCA Congress website in the months running up to the Congress for members’ feedback and input. Members are encouraged to contact their Category chairpersons with suggestions for hot issues that they wish to discuss. ICCA’s success over four decades has been built on the principle of members exchanging commercial information with one another about recently hosted events. This is the foundation of ICCA’s Association Database, and will be a central component of this year’s congress. There will be no optional Business Leads Exchange as in previous years. Instead, each delegate will be requested to provide data on one major international event they have recently been involved with, and to be willing to share their insights and inside knowledge about this event with other delegates throughout the congress. ICCA Data will support delegates in ensuring that an unprecedented amount of commercially important data will be exchanged during the congress, turning the event into a massive intelligence gathering opportunity. The format is designed to ensure that commercial confidentiality issues are respected whilst encouraging interaction between the different categories of ICCA membership. Adequate time and space will be scheduled during the congress to enable pre-set and ad hoc meetings and information exchange to take place between delegates. Further details will be posted on the congress website in the near future. 15 Montevideo, Uruguay 6 - 9 November 2005 ICCA Business Exchange - new initiative for 2005 Provisional Programme 44th ICCA Congress & Exhibition 16 ICCA Exhibition Sunday - Wednesday 6-9 November 2005 The ICCA Exhibition is managed courtesy of Reed Travel Exhibitions Promote your company to meetings industry professionals! Held alongside the ICCA General Assembly & Congress, the ICCA Exhibition provides the opportunity to showcase products and services to the international meetings industry. Exhibitors benefit from networking and business opportunities in this unique and highly targeted environment. Previous exhibitors have promoted a wide range of meeting-related products including destinations, hotels, convention bureaux, publications, venues, technology providers, and DMC’s, as well as more diverse services such as conference interpretation and translation, insurance, and supply of conference equipment. Exhibitor Exposure The Exhibition will be located in the Ballroom Foyer of the Radisson Montevideo Victoria Plaza Hotel. Exposure will be maximised by the delegates of the ICCA General Assembly and Congress visiting the exhibition area during the following times: Sunday to Wednesday Sunday to Wednesday Wednesday evening Morning and afternoon coffee breaks Coffee and dessert after lunch Rhodes, Greece 2006 Reception Stand Package Each exhibitor receives the standard shell scheme package (2m x 1m) including: • Back wall (2m x 2.4m) and two side panels (1m x 2.4m) • Fascia inscription • 2 x 100w spotlights • 1 x 220v 10 amp wall socket • 2 x chairs • 1 x table • Carpet • Magazine rack For additional space, two or more stands can be purchased. Additionally, at their own cost, exhibitors can order additional equipment as required. All stands will be allocated by the organisers on a ‘first come, first served’ basis. Stand Price Members € 690 Non-members € 1,150 You can book an exhibition stand when you register for the Congress. IMPORTANT The Exhibition stand price does not include registration to the ICCA General Assembly & Congress. Exhibitors wishing to take a stand at the exhibition must be registered for the Congress as a Member delegate, Member co-delegate, Non-member delegate, Observer or COCAL observer. Please see page 24 for details. Freight Forwarder ICCA’s recommended freight forwarder is DHL Freight - Trade Fairs & Events. DHL Freight has a record of delivering world class events. They help organisers deliver expertise to their exhibitors. They also help exhibitors and visitors get maximum value from their time at the show. Too many people think that the term “logistics” is a trendy way of describing a delivery from A to B. DHL Freight takes a broader view. Through training and investment they can offer a wide range of event related services that can be provided as a tailor made package either together or individually. If you are sending shipments to Montevideo, please contact: Luc Caeyers Project Co-ordinator DHL Freight - Trade Fairs & Events Benelux Phone: +32-14-259390 Fax +32-14-230017 Email: [email protected] Website: www.dhl.com Silent Auction The annual ICCA Silent Auction will run throughout the Congress and already some wonderful prizes have been donated from generous companies all over the world. Bids for each item are anonymous and the highest bid received by Wednesday 9 November will win the prize. If you would like to donate a prize, please contact Natasha Tomé at ICCA Head Office ([email protected]). The Silent Auction raises money for the Ernst Stock Fund, established in 1992 to create more education opportunities for young people starting their career within the international meetings industry, and to help raise professional standards worldwide. Internet Café Sponsored by Korea National Tourism Organisation Delegates will be able to check their email on computers at the Internet Café in the exhibition area. 17 Montevideo, Uruguay 6 - 9 November 2005 ICCA Exhibition Provisional Programme 44th ICCA Congress & Exhibition 18 Hotel Accommodation Headquarter Hotel Radisson Montevideo Victoria Plaza Hotel Plaza Independencia 759 Montevideo 11100 Uruguay Website: www.radisson.com/ montevideouy The Radisson Montevideo Victoria Plaza is a 25-floor deluxe European-style hotel in the commercial and financial heart of the city. It has 256 rooms in a spectacular tower built in 1995, all fully equipped with the latest amenities. A spa on two floors has a large swimming pool, gym, sauna, solarium and beauty salon and even an indoor jogging track. The hotel has its own casino and two golf courses are about 10 minutes away. Room rate Single US$ 125, double US$ 148 Rates include taxes and services, buffet breakfast, access to the spa, casino and business centre Supporting Hotels NH Columbia Rambla Gran Bretaña 473 Montevideo 11100 Uruguay Website: www.nh-hotels.com and search for Columbia The NH Columbia is situated on the Rambla (promenade), 8-10 minutes walk from the Radisson Montevideo Hotel (6 blocks). The hotel has 136 rooms (including 8 junior suites, 4 suites, 4 deluxe rooms) with direct-dial telephone, cable TV, internet access, business centre, mini bar, air-conditioning, toiletries kit, hairdryer, choice of pillows (firm, soft, duvet), 24 hour room service and electronic safe. Other hotel services: Restaurant, cocktail bar, café bar, business centre with internet access, laundry and dry cleaning service, shoeshine service, cloakroom service, car park, gymnasium, fitness centre, sauna, Jacuzzi, solarium, outdoor summer bar-café, heated swimming pool, garden, shopping area, medical service, babysitting service, safe, bicycle (free) and car rental. Room rate Single US$ 100, double: US$ 100 Rates include: breakfast(s), taxes and services, use of business centre and parking Holiday Inn Colonia 823 Montevideo 11100 Uruguay Website: www.holidayinn.com.uy/ en-index.htm The Holiday Inn Montevideo is located in the heart of the city, across the road from the Radisson Montevideo Hotel (1 minute walk). It has 137 rooms on 11 floors. Room facilities include: king, queen and double sized beds; working desk; telephone with voice mail; game tables and sofas with foot-stool; armoire with Cable TV, AM/FM radio and clock; mini-bar with safe; code setting electronic lock with memory; smoke detectors and fire alarms. Room rate Single US$ 100, double: US$ 100 Rates include: breakfast(s), taxes and services, use of business centre and parking Pre and Post Hotel Rates The same rates apply 7 days prior and 7 days after the event, subject to room availability at the time of booking. Hotel Reservation Procedure Hotel reservations will be made by the ICCA Events Department. Please fill in the appropriate section when you register specifying single, double or twin room, check-in/check-out dates and any other requests. No advance payment is necessary but credit card details are required to guarantee your hotel reservation. Payment for your accommodation and extras should be settled at check-out in US dollars. Cancellation Policy Official Hotels In case of cancellation on and after 28 October 2005 or if a delegate fails to attend at all (no-show), the hotel will charge your credit card for one night. Please note All reservations are based on first come first served basis. If the hotel of your choice is not available at the time of booking, another hotel will be allocated. ICCA will however make every effort to comply with your request. Airport Transfers Complimentary transfers will be provided between Montevideo Carrasco Airport and the official hotels for participants and accompanying guests arriving on Friday 4 November, Saturday 5 November and Sunday 6 November. Please state your flight arrival information when you register. Sunday 6 November 2005 Welcome Reception at Mercosur Headquarter Building Uruguay has provided the headquarters of Mercosur, Latin America’s most important trade block, since its inception, and this elegant building has seen numerous gatherings of heads of state and other dignitaries. Renew your friendships and contacts with ICCA colleagues from around the world at this first major networking event. Dress code: smart casual Monday 7 November 2005 CAT Night at La Redención CAT Publications invite you for a typical barbecue of succulent Uruguayan food at La Redención, a 100-yearold farm. CAT night has become an ICCA institution: renowned for excellent networking, creative activities and entertainment, and a totally relaxed atmosphere. Dress code: casual Tuesday 8 November 2005 Gala Dinner at La Joaquina Montevideo’s high society chooses this venue for weddings, balls and other celebrations. Enjoy an elegant Latino interpretation of the best this wonderful continent has to offer: flavours, culture and music to fill your senses. Dress code: Black tie encouraged / cocktail dress Wednesday 9 November 2005 Rhodes 2006 Reception Meet your hosts for next year’s fabulous congress destination: the island of Rhodes. Bid farewell to new friends and business contacts, whilst enjoying a taste of the Mediterranean. Dress code: smart casual 19 Montevideo, Uruguay 6 - 9 November 2005 Social Programme Provisional Programme 44th ICCA Congress & Exhibition 20 Accompanying Guests Registration Fee Accompanying guests will be charged €250. This fee includes 2 full day tours and 2 half day tours as well as all social events (Sunday, Welcome Reception; Monday, CAT night; Tuesday, Gala Dinner). Children are welcome to join their parents. For further information and the registration fees, please contact Nigel Brown ([email protected]). Tour Options Montevideo City Tour Sunday 6 November 14.00-17.00 hours Beautiful 3 hour tour visiting the city highlights. You will have the opportunity to see the Old City with its rich architecture, the Port Market (Puerto Mercado), Independence Square, Parliament Palace, the romantic park area known as “el Prado”, the Hill of Montevideo and elegant residential areas like “ Carrasco”, “Punta Gorda” and “Pocitos”, close by the Rambla (promenade) with its beautiful and seemingly endless beach. Punte del Este Monday 7 November 08.45-18.00 hours An enjoyable full day trip to experience one of the most important resorts in the world. On the way, you will visit the local towns of Atlantida - Piriapolis and San Antonio hill. Once in Punte del Este, you will be given a full tour of the resort including Casapueblo (the famous Artist Carlos Peaz Vilaro’s sculpture house) and the residential areas: Beverly Hills, San Rafael, Cantegril and the Golf. You will see the undulating bridge of the “Barra de Maldonado”, the Brava and Mansa beaches, downtown shopping area and have free time to walk along Gorlero Avenue, Punta del Este’s main avenue. Tuesday 8 November Wine Tour 10.00-13.00 hours This tour visits the area where the best Uruguayan wine is produced. You will be given a guided tour around the outskirts of Montevideo among vineyards, wine boutiques, cellars and have the opportunity to taste the products! There will be an expert host and the boutiques will be open for wine lovers. Alternatively on Tuesday, accompanying guests can take advantage of a trip to a shopping mall, where you will find more than 180 shops with the best Uruguayan leathers, local handicrafts, a broad selection of domestic and international fashion clothing, jewels and Uruguayan semiprecious stones. Plus a theatre, 10 cinemas, slot machines, indoor kart circuit, bowling and 3 restaurants. Pick-up: 11.00; 13.00 departure from the mall Pick-up: 16.00; 18.00 departure from the mall Colonia del Sacramento Wednesday 9 November 08.45-18.00 hours This old XVII century Portuguese City was declared Historical Patrimony of Humanity by UNESCO, due to its very well conserved architectural riches. Enjoy an historical tour along Colonia’s stone paved streets, old buildings and museums (Spanish and Portuguese). You will also visit downtown, the Port area, Fernando Beach and the Forestry Reserve. Then along the coastline to the “Real de San Carlos” with its bull arena, Basque-Ball court, horse racetrack and old dock. Accompanying Guests Welcome Reception Saturday 5 November 18.00-19.30 hours On Saturday from 18.00-19.30 hours there will be a Welcome Reception for Accompanying Guests at the Radisson Montevideo Victoria Plaza Hotel. During this Welcome Reception, accompanying guests will be given the opportunity to meet each other and ask questions about the tour programme. Optional Tours Art Tour Saturday 5 November Departure from the Radisson Hotel at 10.00 hours Tour ends at the Puerto Mercado at approx. 12 noon A tour of the “Ciudad Vieja” (Old City), an area in the process of major cultural development. From the “Puerta de la Ciudadela” (Gate to the Old City), you will walk directly to the heart of the colonial part of the city accompanied by an expert art guide. You will be able to visit the studios of many artists, painters and sculptors who will welcome you in their places of work. The tour ends with a glass of the typical “Medio y Medio” at the Puerto Mercado (Port Market), best described as a food court serving typical Uruguayan specialities (market stalls have literally been converted into grills where the various meats are cooked). Lunch is not included in the tour but it is highly recommended that you stay on and eat at the Puerto Mercado. Montevideo City tour Saturday 5 November or Thursday 9 November Departure from the Radisson Hotel at 10.00 hours Tour ends at the Puerto Mercado at approx. 12 noon Unique historical-cultural tour round the old part of Montevideo visiting its squares, theatres, gardens and emblematic buildings, which gave it the title of Switzerland of America. You will visit the squares Zabala, Independencia and Constitución, the palaces Taranco and Estevez, the house of the first constitutional President of Uruguay, the “Teatro Solis”, the Metropolitan Cathedral of San Felipe y Santiago de Montevideo and “ Palacio Legislativo” one of the most beautiful houses of parliament in the world. During this tour, you will also discover “El Estadio Centenario” monument to world football. The tour ends with a glass of the typical “Medio y Medio” at the Puerto Mercado (Port Market), best described as a food court serving typical Uruguayan specialities (market stalls have literally been converted into grills where the various meats are cooked). Lunch is not included in the tour but it is highly recommended that you stay on and eat at the Puerto Mercado. Montevideo, Uruguay 6 - 9 November 2005 All registered participants and accompanying guests are offered a complimentary half day tour. Choose between the Art Tour or the Montevideo City Tour on Saturday 5 November or join the Montevideo City Tour on Thursday 9 November. Please indicate which tour you would like to join when you register. 21 Provisional Programme 44th ICCA Congress & Exhibition 22 Official Airlines Numerous airlines fly to primary South American hubs of Sao Paulo, Rio de Janeiro and Buenos Aires, all of which have frequent connections to Montevideo. Pluna, Varig and Iberia offer direct flights to Montevideo. Flying time is 12 hours from Madrid, 13 hours from New York, 3 hours from Rio de Janeiro, 2½ hours from Sao Paulo and 40 minutes from Buenos Aires. The airport is 19km from downtown Montevideo and the official hotels. The journey takes approx. 30 to 40 minutes depending on traffic. PLUNA – Uruguayan Airlines and VARIG Brazilian Airlines S.A. have been appointed official airlines. Both airlines are offering the following discount: ICCA members: 70% discount off economy class (Y-class) and 50% off business class (C-class) Observers: 50% discount off economy class PLUNA flies from Madrid to Montevideo (with a technical stopover in Rio de Janeiro) on: Monday, Wednesday and Friday. PLUNA returns from Montevideo to Madrid (with a technical stopover in Rio de Janeiro) on: Tuesday, Thursday and Sunday. VARIG flies daily to Montevideo (with a technical stopover in Sao Paulo) from London, Paris, Frankfurt, Milan, Madrid and Lisbon VARIG flies daily to Montevideo (with a technical stopover in Paris and Sao Paulo) from Amsterdam. VARIG flies daily to Montevideo (with a technical stopover in London and Sao Paulo) from Copenhagen. Reservation Procedure Please contact your local Pluna/Varig office to and quote the following code: ERIO041304 www.varig.com.br www.pluna.aero Entry requirements Depending on country of origin, visitors are required to bring the following documents: proof of identity, a valid passport with or without a consular visa or a boarding pass (if travelling by air). Please check with your local embassy or consular. Registration Information How to register To register for the congress and reserve hotel accommodation, please register online via the ICCA website: http://www.iccaworld.com/dbs/9congress or complete the registration form and fax it to ICCA Head Office on +31-20-6990781. To qualify for the early registration fee, the completed registration form must reach ICCA Head Office by Friday 9 September 2005. Registration online will automatically “cut-off” at midnight on Friday 9 September 2005. After this date, the system will automatically charge you the late fee. If you register on or after Monday 24 October 2005, we will not be able to include you in the list of participants. If you register on or after Friday 28 October 2005, payment will have to be made on-site in cash in Euros. Congress Networking Guide Sponsored by Incentives & Meetings International Make the most of this unique networking tool and send in your photo to Nigel Brown ([email protected]). The photo should be no larger than 100 kb and should be in ‘.jpg’ format. DOME - Data On Meetings & Events Once you have registered, you will be sent an email with a request to complete the DOME Registration process. This consists of a few questions regarding the flights you have booked to Montevideo and the hotel accommodation you have arranged. The ICCA Congress has incorporated DOME into its registration process because it feels that having the information helps negotiate better hotel rates and air fares on behalf of its attendees. If you want to know more about DOME and/or why ICCA is seeking this additional information, please visit the DOME section on the ICCA Congress website. Registration Fees Early registration Late registration On-site registration Up to and including 9 September 2005 On & after 10 September up to & including 27 October 2005 On & after 28 October 2005 Member delegate € 690 € 790 € 850 Member co-delegate € 590 € 690 € 750 Observer By invitation only. Contact ICCA Head Office. COCAL observer € 690 € 790 € 850 Non-member 2 day education package € 300 € 350 €400 € 1,100 € 1,200 € 1,250 € 250 € 250 € 300 Non-member delegate Accompanying guest See registration information on next page. Montevideo, Uruguay 6 - 9 November 2005 23 Provisional Programme 44th ICCA Congress & Exhibition 24 Registration Information Member delegate A member delegate is the first person from an ICCA member company to register for the event. The right to vote at the ICCA General Assembly on Sunday will automatically be given to the member delegate unless ICCA is informed otherwise. Registered member delegates can attend the General Assembly on Sunday 6 November and the Congress from Monday 7 to Wednesday 9 November. Member co-delegate A member co-delegate is an additional person registering for the event from the same ICCA member company as the delegate. Registered co-delegates can attend the General Assembly on Sunday 6 November and the Congress from Monday 7 to Wednesday 9 November. International observer Non-ICCA members may attend the General Assembly on Sunday as observers for one year only if they are eligible and genuinely interested in joining ICCA in the near future. Attendance as an observer is by invitation only and special application must be made to ICCA Head Office. Observers can attend the General Assembly on Sunday 6 November and the Congress from Monday 7 to Wednesday 9 November. COCAL observer If you are a member of COCAL and would like to get to know ICCA better, this special observer fee applies. COCAL observers can attend the General Assembly on Sunday 6 November and the Congress from Monday 7 to Wednesday 9 November. Non-member 2 day education package This is a special 2-day package created especially for nonmembers in the Latin American region who would like to attend the education programme only on Monday 7 and Tuesday 8 November. The Welcome Reception on Sunday evening and social events on Monday (CAT Night) and Tuesday (Gala Dinner) are also included in the fee. Latin American ICCA members are not eligible to attend this 2-day education package and must register as a member delegate or co-delegate. Please note if you register for this 2-day package, you will not be eligible to take a stand at the exhibition. Accompanying guest Registered accompanying guests can attend all social functions, the accompanying guest welcome reception and the accompanying guests tour programme. Accompanying children Registered accompanying children can attend all social functions, accompanying guest welcome reception and the accompanying guests tour programme. Exhibition registration If you are taking a stand at the exhibition, you must also register for the Congress, either as an ICCA member delegate, co-delegate, international observer, COCAL observer or non-member delegate. You can not take a stand if you register for the non-member 2-day education package. Non-member delegate Non-ICCA members who are not necessarily interested in joining ICCA in the near future but would like to attend the event should register as a non-member delegate. Non-members can only attend the Congress from Monday 7 to Wednesday 9 November (the General Assembly on Sunday is for members and observers only). However, non-members are invited to join the Welcome Reception on Sunday evening. NB. English/Spanish simultaneous interpretation is avalaible for sessions on Monday 7 and Tuesday 8 November. Payment of the registration fee can be made by one of these methods: Bank transfer to: ICCA ABN AMRO Bank Apollolaan 171 Amsterdam Netherlands Account no. 048.47.48.203 Swift number: ABNANL2A Iban: NL68ABNA0484748203 Cheque, made payable to: ICCA (please add an extra € 25 cheque costs to your total amount) Credit card: AMEX, Diners, Mastercard or Visa If you register online, you can pay by credit card or request an invoice. To facilitate tracking of payments, please clearly indicate the invoice number. Cancellation policy registrations • Notification of cancellation of registration must be sent in writing to the ICCA Events Department. • For cancellations received up to and including 7 October 2005, a cancellation fee of €100 will be charged. Accompanying guests will be charged €50. • For cancellations received on and after 8 October 2005, no refund will be given. • Name changes are not accepted, unless the participant is from the same company. • All refunds will be processed after the event. Cancellation policy exhibition stand • Notification of cancellation of an exhibition stand must be sent in writing to ICCA Head Office. • For cancellations received up to and including 7 October 2005, a cancellation fee of €100 will be charged. • For cancellations received on and after 8 October 2005, no refund will be given. Insurance against cancellation Delegates can take out insurance against medical travel insurance claims and cancellation to cover hotel costs as well as registration fees. Cover at reasonable prices, with 25% discount for ICCA members, is available from Insurex Expo-Sure Ltd, UK; phone +44-1892-511500; fax +44-1892-510016; email: [email protected] 25 Montevideo, Uruguay 6 - 9 November 2005 Method of payment Provisional Programme 44th ICCA Congress & Exhibition 26 Pre and Post Tours Take advantage of your trip to South America to explore its renowned beauty spots at very reasonable prices. Uruguay’s Natural Charms Fully escorted tour 6 days / 5 nights A private tour which can depart whenever you wish. No minimum numbers are required and the price will depend on the size of the group. Day 1: Montevideo/ Punta del Este After breakfast, you will drive east towards Punta del Este passing through Atlantida and Piripolis climbing up its hill for a lovely view of this seaside resort. Upon arrival in Punta del Este, you will check-in your hotel. In the afternoon, you will visit the many attractions on the peninsula: the light house, yacht port, handicrafts square, Brava and Mansa beaches, elegant and fashionable neighbourhoods like San Rafael, Golf, Rincon del Indio, Beverly Hills with its well known Ralli Museum of Latin American contemporary art, La Barra de Maldonado and its unique “wavy” bridge, the Jaguel Park, the capital city of Maldonado (the region where Punte del Este is located) and its old cathedral. The tour will end at Punta Ballena in the sculpture house of the artist Carlos Páez Vilaró. Here you will listen to an emotive poem while watching the “ceremony of the sunset”. Evening at leisure (we recommend you try your luck in one of the casinos!) Day 2: Punta del Este After breakfast, you will have the whole day to enjoy Punte del Este at your leisure. Optional tours: 1) Full day trip to Rocha for a day in touch with nature. 2) Fishing tour from yacht port sailing between Gorrity and Lobos islands discovering the largest colony of sea lions in the World while listening to many stories of pirates and ship wrecks. Day 3: Punta del Este / Minas / San Pedro de Timote After breakfast, you will depart for Minas, a charming town located in a valley surrounded by astonishing landscape. Upon arrival in Minas, there will be a brief tour and lunch (homemade countryside cuisine). After lunch, you will depart for San Pedro de Timote, one of the most traditional and stylish “estancias” in Uruguay. Check-in and dinner. Day 4: San Pedro de Timote After breakfast, spend the day taking part in a wide range of rural activities. Go horse riding, milk cows and help with other daily tasks at the ranch, go cattle driving or do some bird watching. In the evening, join the photography safaris and share the fire with authentic “gauchos”. Lunch and dinner is included. Day 5: San Pedro de Timote / Colonia After breakfast, you will head west to Colonia del Sacramento, bastion of the Portuguese colonies of the XVII century. Arrival and check-in at your selected hotel. In the afternoon, tour the city visiting Ferrando Park, Real de San Carlos (Spanish bullring), San Benito chapel, the bay and access the historical quarter through “Porton de Campo” to discover this amazing city declared a heritage site by UNESCO. Farewell dinner. Day 6: Colonia / Montevideo After breakfast, transfer to the port for a ferry boat to Buenos Aires or back to Montevideo. End of tour. Individual Tour Options Tailor-made itineraries suiting your individual needs and within your own budget. Here are just a few suggestions of the major tourist destination in the region: Buenos Aires, Argentina Includes: • Round trip airplane tickets • Transfers • 2 nights bed and breakfast • Dinner with Tango Show Accommodation: Suipacha Suites, Cambremon, Aspen Tower, Park Central Kempinski, Park Plaza Kempinski, Americas Tower Rio de Janeiro, Brazil Includes: • Round trip airplane tickets • Transfers • 3 nights bed and breakfast • Tours: Corcovado and Pan de Azucar (Sugar Loaf Mountain) Tour includes: • • • • • • • • • • • • • Transfers 2 nights in Punta del Este 2 nights in San Pedro de Timote 1 night in Colonia del Sacramento 5 breakfasts 5 meals (1 in Minas, 3 in San Pedro, 1 in Colonia del Sacramento) 2 afternoon teas Fully equipped luxury bus On board services English speaking guide during the whole tour Punta del Este city tour Colonia del Sacramento city tour Tips for porters Accommodation: Luxury, First and Tourist Class For more information on this tour or to receive a price quotation, please contact: Oscar Fuentes, Commercial Director TransHotel Traslados & Paseos Email: [email protected] Accommodation: Intercontinental Rio, Prestana Carlton Rio, Sofitel Rio Bariloche, Argentina Includes: • Round trip airplane tickets • Transfers • 3 nights bed and breakfast • Tours: Circuito Chico and Cerro Catedral Accommodation: Nevada, Edelweiss Iguazu Falls, Brazil/Argentina border Includes: • Round trip airplane tickets • Transfers • 2 nights bed and breakfast • Tour: Iguazu Falls from the Argentinean side • Tour: Iguazu Falls from the Brazilian side Accommodation: Das Cataratas, Brazil; Sheraton, Argentina Booking Procedure If you have any questions or would like to receive more details, please contact: Oscar Fuentes, Commercial Director TransHotel Traslados & Paseos Email: [email protected] 27 Montevideo, Uruguay 6 - 9 November 2005 Pre and Post Tours Provisional Programme 44th ICCA Congress & Exhibition 28 General Information Climate Uruguay enjoys a moderate climate. Temperatures range from 22°C (71F) in the spring, 27°C (81F) in summer, 22°C (68F) in autumn and 15°C (60F) in winter. During November the average temperature is 23°C (74F). Currency The currency used in Uruguay is the Uruguay Peso (UYU) although US dollars are widely accepted. As per 22 February 2005, 1 US$ = UYU 25. Taxis from the airport accept dollars and the hotel check-out is in US dollars. You will however need Pesos for local shops, etc. Foreign exchange facilities (cambio) are available at the airport upon arrival and throughout the city. They offer favourable rates and are open from 10.00 to 18.00 hours. Visa, MasterCard, American Express and Diners Club are widely accepted. Banks are open from 13.00 to 17.00 hours Monday to Friday and are closed on Saturday and Sunday. Dress Code The dress code during all business and education sessions is “smart casual” (no jeans or shorts please). Social events are as follows: Sunday Welcome Reception: smart casual Monday CAT Night: casual Tuesday Gala Dinner: black tie encouraged/cocktail dress Language The official language in Uruguay is Spanish. Mobile phones Not all mobiles work in Uruguay. Please check with your network provider. Time difference Montevideo is four hours behind Greenwich Mean Time (GMT). Tipping There is no fixed rule on tipping in Uruguay. However, in restaurants it is usual to leave maximum 10% of the total bill. Tip taxi drivers no more than five pesos. In hotels, US$ 1 per suitcase would be fine, as a minimum. Useful websites General Information on Uruguay: www.uruguaynatural.com www.visit-uruguay.com/ Visa information: www.uruguay.gub.uy Committees Uruguay Host Committee Education Committee Chairperson: Arnaldo Nardone, Marketing, Sales & Convention Director, Radisson Montevideo Victoria Plaza Hotel Members: Diego Benia, Sales Executive, Pluna Uruguayan Airlines Marcos Capurro, Operations Manager, Montevideo Convention & Visitors Bureau Mariano Castex, Vice President, Congresos Internacionales S.A., Argentina (Regional Advisor) Carmen Ibarra, Director, Easy Planners Gustavo Luis, Director, CINUR Radames Montero, Director, TransHotel Transportation Co. Services Eduardo Sanovicz, President, Brazilian Tourist Board, Brazil (Regional Advisor) Peter Schwarte, General Manager, Radisson Montevideo Victoria Plaza Hotel Henrik von Arnold, Director, Göteborg Convention Bureau, Sweden Michel Couturier, President, Marketing Challenges International Inc., USA Annabel Davis, Director of Sales International, Sydney Convention and Exhibition Center, Australia Jean Evans, Director of Business Development, Dublin Convention Bureau, Ireland Airy Garrigosa, Director, Barcelona Convention Bureau, Spain Elia Gonzalo, Executive Director, Venezuela Convention Bureau, Venezuela Marianne Korten, Manager Education & Training, ICCA, Netherlands Leonhard E. Loew, Managing Director, Convention Center Basel, Switzerland Vaniza Schuler, Congress & Convention Travel Manager, Brazilian Tourist Board EMBRATUR, Brazil Rocco Sette, Sales Manager International, Melbourne Exhibition and Convention Centre, Australia Claire Smith, Director of Sales, Vancouver Convention and Exhibition Centre, Canada Jon B. Wade, Managing Director, KW Conferences Pvt. Ltd., India Julie Watterston, Director, Julie Watterston Associates, United Kingdom ICCA Meetings Advisory Group (MAG) Tatsuo Arai, Executive Director, Japan Convention Services, Inc. (INCON Group), Japan Mariano Castex, Vice President, Congresos Internacionales S.A., Argentina Leigh Harry, Chief Executive Officer, Melbourne Exhibition & Convention Centre, Australia Barrie Markey, Managing Director, ICMS Pty Ltd., Australia Martin Sirk, Chief Executive Officer, ICCA, Netherlands Jurriaen Sleijster, Deputy CEO, MCI (INCON Group), Switzerland Anthony Wong, Managing Director, AOS Convention & Events Sdn Bhd, Malaysia Contact at ICCA Head Office Leanne Hall Manager Events ICCA Head Office Entrada 121 1096 EB Amsterdam The Netherlands Phone: +31-20-3981901 Fax: +31-20-6990781 Email: [email protected] Website: www.iccaworld.com Contact at the Uruguay Host Committee Carmen Ibarra Director Easy Planners Colonia 922 Of. 502 Montevideo Uruguay Phone: +598-2-903 2005 Fax: +598-2-903 2005 Email: [email protected] Website: www.easyplanner.com Montevideo, Uruguay 6 - 9 November 2005 29 Provisional Programme 44th ICCA Congress & Exhibition 30 Acknowledgements ICCA and the Uruguay Host Committee would like to thank the sponsors for their very generous support: Bedouk Publications Bosch Congress Rental Network ICCA Business Partners ICCA is proud to be strategically collaborating with Bosch Congress Rental Network, CAT Publications, IMEX, Incentives & Meetings International and Reed Travel Exhibitions to develop continuously improving commercial benefits for ICCA members world-wide. Brazilian Tourist Board (EMBRATUR) CAT Publications CINUR Danish ICCA Members, ICCA Congress 2002 EIBTM IMEX Incentives & Meetings International Julie Watterston Associates Korea National Tourism Organisation Mexico Tourism Board Parthen The Meeting Services Company Pixel Media Pluna Uruguayan Airlines S.A. Puerto Rico Convention Bureau Radisson Montevideo Victoria Plaza Hotel Reed Travel Exhibitions Rhodes Host Committee 2006 Varig Please see the ICCA website for additional sponsorship opportunities. Liability The Local Host Committee and ICCA act as agents only in securing hotels, transport and travel services and in no event shall be liable for acts or defaults in the event of injury, damage, loss, accident, delay or irregularity of any kind whatsoever during arrangements organised through contractors or the employees of such contractors in carrying out services. Hotel and transportation services are subject to the terms and conditions under which they are offered to the public in general. The Local Host Committee reserves the right to make changes where deemed necessary, without prior notice to parties concerned. All disputes are subject to Uruguay law. Disclaimer ICCA reserves the right to make changes to the programme if necessary. 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