FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA)
Transcription
FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA)
FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Umas Grouping Tawau, Sabah, Malaysia INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 2 of 75 ANNUAL SURVEILLANCE ASSESSMENT REPORT ON RSPO CERTIFICATION PUBLIC SUMMARY REPORT FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD (358158-V) RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Umas Grouping Tawau, Sabah, Malaysia Certificate No: RSPO 928988 Issued date: Expiry date: 30 Oct 2014 29 Oct 2019 Assessment Type Assessment Dates Initial Certification (Main Assessment) Annual Surveillance Assessment (ASA-01) Annual Surveillance Assessment (ASA-02) Annual Surveillance Assessment (ASA-03) Annual Surveillance Assessment (ASA-04) Re-Certification 09 – 13 Jun 2014 17 – 21 Aug 2015 Intertek Certification International Sdn Bhd (formerly known as Moody International Certification (Malaysia) Sdn Bhd) 6-L12-01, Level 12, Tower 2, Menara PGRM No. 6 & 8 Jalan Pudu Ulu, Cheras, 56100 Kuala Lumpur, Malaysia. Tel: +00 (603) 9283 9881 Fax: +00 (603) 9284 8187 Email: [email protected] Website: www.intertek.com INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 3 of 75 TABLE OF CONTENTS Section Content Page No 1.0 SCOPE OF ASSESSMENT 4 1.1 Introduction 4 1.2 Location (address, GPS and map) mill, estates and hectarage 4 1.3 Description of supply base (fruit sources) 4 1.4 Year of plantings and cycle 5 1.5 Summary of Land Use – Conservation and HCV Areas 6 1.6 Other certifications held and Use of RSPO Trademarks 6 1.7 Organizational information/contact person 6 1.8 Tonnages Verified for Certification 7 1.9 Time Bound Plan 8 1.10 Abbreviations Used 9 2.0 ASSESSMENT PROCESS 10 2.1 Assessment Methodology, Plan & Site Visits 10 2.2 Date of next scheduled visit 11 2.3 Qualifications of the Lead Assessor and Assessment Team 11 2.4 Certification Body 11 2.5 Process of Stakeholder consultation 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings 13-49 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Identified Positive Elements 49-57 3.3 Summary of Feedback Received from Stakeholders and Findings 57-60 4.0 ASSESSMENT CONCLUSION AND RECOMMENDATION 60 4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings 60 4.2 Intertek RSPO Certification Details for KKS Umas Grouping 61 Appendix A Qualifications of the Lead Assessor and Assessment Team 62 Appendix B Assessment Plan 63-65 Appendix C Maps of location – Mill, Estates, Conservation and HCV areas 66-72 Appendix D Photographs of Assessment findings at KKS Umas Grouping 73 Appendix E Time Bound Plan for Other Plantation Management Units 11-12 13 APPENDICES 74-75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 1.0 Page 4 of 75 SCOPE OF ASSESSMENT 1.1 Introduction This Surveillance Assessment was conducted on the Plantation Management Unit (PMU) at KKS Umas Grouping of Felda Global Ventures Plantations (Malaysia) Sdn Bhd (hereafter abbreviated as FGVPM), from 17–21 Aug 2015, to assess the organization’s operations of the mill and its supply bases for compliance against the RSPO Principles and Criteria (Apr 2013), Malaysian National Interpretation (MYNI 2014) and the RSPO Supply Chain Certification Standard (Nov 2014) for Palm Oil Mill. The plantation management unit (PMU) or management unit is equivalent to a certification unit as defined in the RSPO Certification Systems Document. Each PMU consists of one mill and its supply bases which are made up of estates owned and/or managed by FGVPM. 1.2 Location (address, GPS and map) of palm oil mill and estates KKS Umas Grouping consists of one palm oil mill, namely Umas Palm Oil Mill and five (5) estates as indicated in Table 1 below, which includes the addresses and GPS locations of the mill and estates. Two of the estates are FGVPM owned estates and three estates are owned by smallholders. The location maps are provided in Appendix C. The three estates (viz., Felda Umas 1, Felda Umas 2/3 and Felda Umas 4) consist of smallholders (FELDA settlers), each with a land title for an approximate area of 5.1 ha. In this PMU, the smallholders’ planted areas are managed by their cooperative organization. The sampling of estates and sampled number of FELDA Smallholders are as indicated in Table 8 (section 2.1). The palm oil mill is operated by FGVPM. Table 1: Address of Palm Oil Mill, Estates and GPS Location Name Address GPS Reference Latitude Longitude Umas Mill - POM (Capacity: 54 MT/hour) Kilang Sawit Umas, Peti Surat No. 60996, 91019, Tawau, Sabah 4°29'46"N 117°39'6"E Felda Umas 1 estate (Scheme Smallholders) Felda Umas 1, Beg Berkunci 43, 91009 Tawau, Sabah. 4°28'45"N 117°40'60"E Felda Umas 2/3 estate (Scheme Smallholders) Felda Umas 2/3, Beg Berkunci 43, 91009, Tawau, Sabah 4°27'40"N 117°41'10"E Felda Umas 4 estate (Scheme Smallholders) Felda Umas 4, Beg Berkunci 43, 91009 Tawau, Sabah 4°26'00"N 117°41'40"E 4°28'32"N 117°39'9"E 4°28'32"N 117°39'9"E FGVPM Umas 5 estate FGVPM Umas 6 estate 1.3 Ladang Umas 05, Peti Surat No. 62084, 91030 Tawau Sabah. Ladang Umas 06 Peti Surat No. 61884, 91028 Tawau, Sabah. Description of supply base (fruit sources) The supply base i.e. FFB sources to the POM at KKS Umas Grouping PMU are from the abovementioned two estates (FGVPM Umas 5 and FGVPM Umas 6) owned by FGVPM and three estates (Felda Umas 1, Felda Umas 2/3 and Felda Umas 4) which are owned by organized smallholders under the Felda Settlers’ Scheme. Certified FFB also received from other certified PMUs of FGVPM. FFB are also received from Outside Crop Producers and have been considered in the overall assessment of KKS Umas Grouping PMU as non-certified FFB. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 5 of 75 Details of the planted hectarage for the FFB supply for KKS Umas Grouping are as shown in Table 2 below. Table 2: Estate Area Summary Area Summary (ha) - 2014 Area Summary (ha) - 2015 Certified (Titled) Area Planted Area Certified (Titled) Area Planted Area Felda Umas 1 estate (Felda Smallholders) 1698.79 1512.98 1698.79 1512.98 Felda Umas 2/3 estate (Felda Smallholders) 1793.48 1716.63 1793.48 1708.75 Felda Umas 4 estate (Felda Smallholders) 1195.66 1195.66 1195.66 1195.66 FGVPM Umas 5 estate 1800.52 1714.69 1769.87 1616.90 FGVPM Umas 6 estate 1458.85 1406.71 1448.56 1320.52 7947.30 7546.67 7906.36 7354.81 Estate Total: Notes: 1. 2. This Assessment covered the overall land use for oil palm plantation areas, and the identified Conservation areas including any HCV areas (if any) marked out at the estates. The estates sampled for this Assessment have been selected based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and any high conservation value areas. 1.4 Summary of plantings and cycle The 5 estates/schemes have been developed beginning from 1980 and the 2nd cycle of planting started from 2005. The age profile is as shown in Table 3. Table 3: Age Profile of Planted Oil Palm (2015) Estate Name Felda Umas 1 estate Felda Umas 2/3 estate Felda Umas 4 estate FPSB Umas 5 estate FPSB Umas 6 estate Year of Planting Cycle of Planting Mature OP (ha) – Above 3 years Immature OP (ha) – 3 years & below 1981/82/85/86, 2010/2014 1981/82/83, 2013/14 1st & 2nd 1187.86 325.12 1st & 2nd 796.76 911.99 1982, 2014 1st & 2nd 868.2 327.46 1616.90 0 1320.52 0 5790.24 1564.57 1991, 2011 2005, 2006, 2007, 2010 1st & 2nd 2nd Total INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 6 of 75 1.5 Summary of Land Use - Conservation and HCV Areas The summary of Conservation and HCV Areas as identified in KKS Umas Grouping during this assessment is as shown in Table 4 below: Table 4: Conservation and HCV Areas # 1 2 Statement of Land Use (Ha) 2015 Hectarage (Ha) Planted Area (ha) – Oil Palm - Mature 6472.16 5790.24 - Immature 1074.41 1564.57 81.6 81.6 Nil Nil Conservation Area (ha) - 3 2014 Hectarage (Ha) comprising buffer zones along small streams, hilly areas, swampy and unplantable areas HCV Area (ha) - comprising buffer zones near forest reserves, water catchments, burial & religious sites 1.6 Other certifications held and Use of RSPO Trademarks Presently KKS Umas Grouping holds valid ISO 9001, ISO 14001 and OHSAS 18001 certifications for the Palm Oil Mill. The RSPO’s trademarks and logo are not used by the PMU audited. Instructions for use were provided and acknowledged by the PMU through a signed Memorandum of commitment agreeing to adhere to the latest “RSPO Rules on Communications & Claims” during the assessment. 1.7 Organizational information / Contact Person Name: Norazam Abdul Hameed Designation: General Manager, Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations (Malaysia) Sdn Bhd (FGVPM), Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. Tel: +603 2859 1995 Fax: +603 2859 0016 Email: [email protected] Name: Anthonius Sani Designation: Sustainability Manager, Plantation Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations (Malaysia) Sdn Bhd (FGVPM), Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. Tel: +603 2859 1623 Fax: +603 2859 0016 Email: [email protected] INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 7 of 75 1.8 Tonnages Verified for Certification 1.8.1 The breakdown of all the suppliers and their tonnages of FFB supplied to the POM at KKS Umas Grouping based on the actual and projected for Jan – Dec 2015 are as follows: Table 5: Tonnages Verified for Certification # Estate /Supplier FFB Received (MT) Main Receiving Palm Oil Mill RSPO P&C Certification PMU Estates: 1. FGVPM Umas 5 estate 31981.13 KKS Umas Intertek 2. FGVPM Umas 6 estate 29706.09 KKS Umas Intertek Sub-total from Umas PMU FGVPM estates: Certified 61687.22 FELDA Settlers’ Scheme: 3. Felda Umas 1 estate (Felda Smallholders) 18778.39 KKS Umas Intertek 4. Felda Umas 2/3 estate (Felda Smallholders) 14533.42 KKS Umas Intertek 5. Felda Umas 4 estate (Felda Smallholders) 11349.96 KKS Umas Intertek KKS Kalabakan Intertek Various Non-certified Sub-total from Felda Smallholders: Certified Other certified FGVPM PMUs: Total certified 44661.77 23.18 106372.17 Outside Crop Producers (OCP) 6. Sub-total from other external suppliers*: Non-certified 101936.83 GRAND TOTAL 208309.00 Note: *The other external FFB suppliers consist of independent smallholders/outgrowers (26 individuals) and dealers (2 nos). INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 8 of 75 Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 1.8.2 Total annual volumes / tonnages of FFB supplied from the supply base to KKS Umas Grouping POM during the previous period, current assessment period and projected period are as follows: Table 6: Comparison of Processed Tonnages FFB Processed in Jan – Dec 2014 - Actual Estate / Supplier FFB Processed in Jan – Dec 2015 - Actual + Projected MT % MT FFB Processed for Jan – Dec 2016 - Projected % MT % PMU Estates 65824.89 26.89 61687.22 29.61 53000 26.50 Felda Smallholders 54796.45 22.38 44661.77 21.44 45000 22.50 0 0.00 23.18 0.01 0 0.00 Certified FFB 120621.34 49.27 106372.17 51.06 98000 49.00 Non-certified FFB from Other Suppliers and OCP 124200.02 50.73 101936.83 48.94 102000 51.00 244821.36 100.00 208309.00 100.00 200000 100.00 Other certified FGVPM PMUs: Total SCCS Model for POM MB MB MB 1.8.3 The annual certified tonnages of CPO and PK production by the PMU Grouping as assessed and verified during this current assessment and projected for next year are detailed as follows: Table 7: Comparison of Certified Tonnages Only POM Total certified FFB Processed (MT) Jan – Dec 2014 (Actual) Jan – Dec 2015 (Actual + Projected) Jan – Dec 2016 (Projected) 120621.34 106372.17 98000 Total certified CPO Production (MT) 26018 OER: 21.57% 23136 Total certified PK Production (MT) 6031 KER: 5.00% 5319 OER: 21.75% KER: 5.00% 21315 4900 OER: 21.75% KER: 5.00% Note: The POM has established and maintained procedures for the book keeping and monitoring requirements for the CPO at the mill. It is verified the POM has procedures for the ‘Mass Balance – MB” model in accordance with the RSPO Supply Chain Certification Standards (SCCS) requirements. Verified activities and checked items for the SCCS of the POM are reported in section 3.1.1. 1.9 Time Bound Plan for Other Plantation Management Units FELDA / FGVPM Group operate 70 palm oil mills and 416 oil palm estates and schemes throughout Malaysia. The organization is a member of RSPO since 2004 and has been taking an active role in the RSPO certification. Currently, a significant number of its Certification Units is undergoing the RSPO certifying process in accordance with its time bound plan to achieve RSPO certification for all its plantation certification units by 2017. Intertek was able to verify that FELDA / FGVPM has been conducting periodical review of its due diligence process for all its plantations both certified and non-certified under their Time Bound Plan as required under the RSPO requirements under Partial Certification (4.2.4) whereby all cases of ongoing complaints and allegations on their certified and non-certified plantation units were responded and duly made available to any interested party. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 9 of 75 Intertek was able to obtain the updates and responses by FGVPM on the allegations which are made publicly available via the web link below: 1. FGV’s response to the Wall Street Journal (WSJ) article, 27 Jul. 2015 http://www.feldaglobal.com/fgvs-response-to-the-wall-street-journal-wsj-article/ 2. FGV Clarifies on Wall Street Journal Allegations of Abuses of Malaysian Plantations, 30 Aug. 2015. http://www.feldaglobal.com/fgv-clarifies-on-wall-street-journal-allegations-of-abuses-of-malaysianplantations/#sthash.vsdSEPqp.dpuf Intertek had also referred to the RSPO’s Complaints website for the latest update on any cases of complaints filed against Felda/FGVPM under the web link below: Land dispute claim at Lahad Datu, Sabah against FELDA filed by RSPO on 16 Feb 2015 http://www.rspo.org/members/status-of-complaints?keywords=FELDA&country=&category= http://www.rspo.org/members/complaints/status-of-complaints/view/79 Based on Intertek’s review on the progress made todate, FGVPM is considered to have maintained its commitment under the 4.2.4 Partial certification requirements to ensure that there were no significant land conflicts, no replacement of primary forest or any area containing HCVs since Nov 2005, no labour disputes that are not being resolved through an agreed process, no evidence of non-compliance with law in any of the non-certified holdings. FGVPM had also updated it’s declaration on the new planting and new acquisition of plantation units / lands and the progress of the said activities are ongoing. These have been reviewed and updated in the Time Bound Plan as submitted by FGVPM. Details of the present status of the Time Bound Plan as submitted by FGVPM are in Appendix E. 1.10 Abbreviations Used BOMBA Fire Services Department ISCC International Sustainability & Carbon Certification CB Certification Body IUCN International Union for Conservation of Nature CHRA Chemical Health & Risk Assessment JAS Jabatan Alam Sekitar CPO Crude Palm Oil JKKP Jabatan Kesihatan dan Keselamatan Pekerja CSDS Chemical Safety Data Sheets KER Kernel Extraction Rate CSPO Certified Sustainable Palm Oil LTA Lost Time Accidents CSPK Certified Sustainable Palm Kernel MPOB Malaysia Palm Oil Board DOE Department of Environment MSDS Material Safety Data Sheets DOSH Department of Occupational Safety and Health MTCS Malaysia Timber Certification Scheme EFB Empty Fruit Bunch NCR Non-Conformance Report EHS Environmental Health & Safety NGO Non-Government Organization EIA Environmental Impact Assessment OER Oil Extraction Rate ETP Effluent Treatment Plant OHS Occupational Health & Safety FASSB Felda Agricultural Services Sdn Bhd PEFC Programme for the Endorsement of Forest Certification FELDA Federal Land Development Authority PK Palm Kernel FGVPM Felda Global Ventures Plantations (Malaysia) Sdn Bhd PMU Plantation Management Unit FFB Fresh Fruit Bunch POM Palm Oil Mill INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 GAP Good Agriculture Practice POME Palm Oil Mill Effluent HCV High Conservation Values PPE Personal Protective Equipment Intertek Intertek Certification International Sdn Bhd SCCS Supply Chain Certification Standard IPM Integrated Pest Management SOP Standard Operating Procedures 2.0 ASSESSMENT PROCESS 2.1 Assessment Methodology, Plan and Site Visits Page 10 of 75 Since 16 Jul 2015, Intertek has initiated public communications and notifications and invited the relevant stakeholders before the assessment to provide feedback and comments on their concern (if any) on KKS Umas Grouping regarding the environmental, biodiversity, community development and other relevant issues. From 17-21 Aug 2015, the Assessment team conducted the Surveillance Assessment in which one (namely FGVPM Umas 6) out of the 2 estates owned by FGVPM and two (namely Felda Umas 2/3 and Felda Umas 4) of the 3 estates owned by smallholders under the FELDA Settlers’ Scheme, as well as the palm oil mill were assessed for compliance against the RSPO requirements. The number of estates sampled was based on a minimum sample of 0.8√y where y is the number of management sub-units and the selection was made based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and high conservation value areas. Since 3 estates in the PMU consists of FELDA Smallholders, a second level of sampling of smallholders was carried out for assessment as shown in Table 8 below in addition to the first level of sampling for the estates. The assessment carried out included a combination of field inspections and interviews of the sampled FELDA Smallholders. In this PMU, all the FELDA Smallholders’ planted areas are managed by their cooperative organization. Table 8 Sampling Plan of Estates and Smallholders 1st Level of FGVPM FGVPM sampling of estates Umas 5 estate Umas 6 estate Sample size √ 2nd Level of No. of FS No. of FS sampling 0 0 Sample size 0 0 Legend: FS = Felda Smallholders. Note: Total no. of Smallholders in the PMU is 776. Felda Umas 1 estate No. of FS 265 13 Felda Umas 2/3estate √ No. of FS 304 14 Felda Umas 4 estate √ No. of FS 207 12 During the on-site assessment, relevant documents and records, including Standard Operating Procedures (SOP), management plans, hectarage development, FFB, CPO and PK production, oil palm age profile, operational controls and measures, operational data and records, training records, etc. were reviewed and verified for compliance. The Assessment team using the process approach auditing technique covered the palm oil mill and estate operations, agricultural practices, pest management, pesticide and fertilizer application, occupational health and safety, social accountability, environment and other requirements. Stakeholders’ interviews were conducted during the assessment and feedback obtained as part of information and evidence gathering. (See section 2.5 Process of stakeholder consultation). KKS Umas Grouping POM was also assessed against the requirements of RSPO Supply Chain Certification Standard for CPO mill. This part of the assessment covered the verification of implementation of documented procedures and availability of records to demonstrate compliance against all the elements for the ‘Mass Balance’ MB Module requirements. These include documented procedure, purchasing and goods in, record keeping, sales and goods out, processing, monitoring and traceability of the CSPO and CSPK quantities, training for staff and claims. The details of the Assessment Plan (actual on-site) are provided in Appendix B. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 11 of 75 After completion of the on-site field assessment, Intertek also performed the evaluation of conformity against the RSPO Certification System requirements for CB. The assessment report, findings and associated documents were evaluated through an independent review by the Intertek Internal Technical Reviewer/Panel prior to the approval of this report and decision on continued certification by Intertek. 2.2 Date of next scheduled visit The next scheduled visit will be the next Annual Surveillance Assessment which will be carried out within a 12-month period of the certificate anniversary date. 2.3 Qualifications of the Lead Assessor and Assessment Team Competency details of the Lead Assessor and Assessment Team are given in Appendix A. 2.4 Certification Body Intertek Certification International Sdn Bhd [formerly known as Moody International Certification (Malaysia) Sdn Bhd] is part of the Intertek Group, which is a worldwide technical services organization dedicated to reducing clients' risks by providing technical inspection services, management system certification in quality, environmental, occupational safety & health and product certification, RSPO SCC, ISCC, Marine Sustainability Chain-of-Custody, MTCS and PEFC Chain-of Custody certification in applicable industry sectors including the agricultural and forestry sectors. Intertek operates globally providing clients with a wide-ranging technical inspection expertise and access to thousands of skilled specialists worldwide. Intertek Group’s certification business is ranked in the top 10 worldwide, and is available globally offering certification across a wide range of industries. 2.5 Process of stakeholder consultation Stakeholder consultations began with notification of the upcoming assessment through the websites of RSPO, FGVPM and Intertek. E-mails were sent to applicable stakeholders including government agencies, NGOs and local communities. E-mails and telephone enquiries were made prior to the actual assessment and stakeholder’s response and feedback received were followed up accordingly. During the assessment, stakeholders were interviewed and their feedbacks were recorded. Among the stakeholders consulted were workers, trade union leaders, women representatives; local community leaders, representatives of government departments / agencies, NGOs, suppliers and contractors. Details on stakeholders’ feedback, PMU response and Intertek verification / comments are provided in section 3.3. Among the list of key stakeholders consulted was the following: Government Agencies (by emails) 1. Department of Lands And Mines (Kuala Lumpur) 2. Department of Environment (Kuala Lumpur) 3. Department of Forestry Peninsular Malaysia (Kuala Lumpur) 4. Department of Immigration (Kuala Lumpur) 5. Department of Irrigation & Drainage (Kuala Lumpur) 6. Department of Labour (Kuala Lumpur) 7. Department of Occupational Safety & Health (Kuala Lumpur) 8. Department of Orang Asli Affairs (Kuala Lumpur) 9. Department of Wildlife & National Parks (Kuala Lumpur) 10. Environment Protection Department Sabah 11. Department of Forestry Sabah 12. Department of Immigration Sabah 13. Department of Irrigation & Drainage Sabah 14. Department of Labour Sabah 15. Department of Occupational Safety & Health Sabah 16. Department of Wildlife Sabah 17. Land and Mines Office Sabah INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 12 of 75 Statutory Bodies (by emails) 18. Malaysian Palm Oil Board (MPOB) 19. Malaysian Palm Oil Board (MPOB) - Northern Region 20. Malaysian Palm Oil Board (MPOB) - Central Region 21. Malaysian Palm Oil Board (MPOB) - Southern Region 22. Malaysian Palm Oil Board (MPOB) - Eastern Region 23. Malaysian Palm Oil Board (MPOB) - Sarawak Region 24. Malaysian Palm Oil Board (MPOB) - Sabah Region 25. Malaysia Palm Oil Association (MPOA) 26. Malaysia Palm Oil Association Kuala Lumpur (MPOA) 27. Malaysia Palm Oil Association Sabah (MPOA) NGOs (by emails) 28. All Women’s Action Society (AWAM) 29. BCSDM - Business Council for Sustainable Development in Malaysia 30. Borneo Child Aid Society (Humana) 31. Borneo Resources Institute Malaysia (BRIMAS) 32. Borneo Rhino Alliance (BORA) 33. Center for Orang Asli Concerns COAC 34. Centre for Environment, Technology and Development, Malaysia – CETDEM 35. Consumers Association Of Penang – CAP 36. EcoKnights 37. ENO Asia Environment 38. Environmental Management and Research Association of Malaysia (ENSEARCH) 39. Environmental Protection Society Malaysia (EPSM) 40. Friends of the Earth, Malaysia 41. Future in Our Hands Society, Malaysia 42. Global Environment Centre 43. HUTAN - Kinabatangan Orang-utan Conservation Programme 44. Institute of Foresters, Malaysia (IRIM) 45. JUST - International Movement for a Just World 46. Malaysian CropLife & Public Health Association (MCPA) 47. Malaysian Environmental NGOs – MENGO 48. Malaysian National Animal Welfare Foundation – MNAWF 49. Malaysian Plant Protection Society (MAPPS) 50. Mountaineering and Outdoor Pursuits Association of Negeri Sembilan 51. National Council of Welfare & Social Development Malaysia – NCWSDM 52. National Union of Plantation Workers (NUPW) 53. Partners of Community Organisations (PACOS) 54. Penang Institute previously known as Socio-Economic & Environmental Research Institute (SERI) 55. Pesticide Action Network Asia and the Pacific (PAN AP) 56. Proforest - South East Asia Regional Office Local community (On-site interviews) 57. Consultative Committee & Gender representatives 58. Workers & Workers representatives 59. Village Heads & representatives 60. Suppliers & Contractors representatives INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings Page 13 of 75 Principle 1: Commitment to transparency Criterion 1.1 Growers and millers provide adequate information to relevant stakeholders on environmental, social and legal issues relevant to RSPO Criteria, in appropriate languages and forms to allow for effective participation in decision making. Indicators Findings and Objective Evidence Compliance 1.1.1 There shall be evidence that growers and millers provide adequate information upon request for information on (environmental, social and/or legal) issues relevant to RSPO Criteria to relevant stakeholders for effective participation in decision making. The PMU has established and implemented a documented procedure ML-1A/L2-PR3 (0) dated Mar 2012 for providing adequate information on environmental, social and legal issues relevant to RSPO Criteria to relevant stakeholders for effective participation in decision making. The procedure includes handling responses and requests from stakeholders. Date of public notification of this assessment of the PMU was made on 16 Jul 2015. Complied The PMU maintained a site specific list (ML-1A/L4-F31 (0)) of internal stakeholders, external stakeholders, government departments/agencies, consultants, contractors, suppliers, transporters, etc. The list of stakeholders is to be updated whenever necessary. Complied Minor Compliance 1.1.2 Records of requests for information and responses shall be maintained. Major Compliance A Stakeholders’ Consultation with external stakeholders for the PMU was carried out and has been verified during the Main Assessment with records of stakeholders’ feedback maintained. The PMU maintain records of visits, inspections, minutes of meetings, attendance notes and correspondence with stakeholders such as DOSH (JKKP), DOE (JAS), BOMBA, KSEB (TNB subsidiary), MPOB and Energy Commission (“Suruhanjaya Tenaga”), security service provider, smallholders, employee consultative committees and local community leaders. The POM and estates also obtained feedback from internal and external stakeholders through survey questionnaire and action plans identified for implementation. Each of the smallholders’ estates has a Scheme Manager. He had assisted in ensuring compliance by the organized smallholders in providing adequate information. Copies of following documents found to be given to the scheme smallholders: • Contract between scheme manager and participants (settlers). • Evidence of legal ownership of the land - Memorandum of Transfer (MOT) of land titles/user rights issued to smallholders based on the Register of Holdings (ROH). • Training materials in IPM and safe use of agro-chemical use, • Up-to-date records of debts and repayments, charges and fees for smallholders. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 14 of 75 Following documents kept at the Scheme Management Office and the scheme smallholders are aware and have access to these documents: • Health and safety plan, • Plans and impact assessments relating to environmental and social impacts, • Pollution prevention plans, • Details of complaints and grievances, • Negotiation procedures, • Procedure for calculating prices, and for grading FFB, • Continuous improvement plan Offer letter by FGVPM for purchase of FFB from OCP sighted. Contracts between foreign workers and Felda Settlers’ Cooperatives are available for the estates. There are no foreign workers in the POM. Meetings between Scheme Managers and Smallholders held regularly. Meetings between POM and smallholders’ representatives on oil extraction rate, quality of FFB and value. Criterion 1.2 Management documents are publicly available, except where this is prevented by commercial confidentiality or where disclosure of information would result in negative environmental or social outcomes. Indicators Findings and Objective Evidence Compliance 1.2.1 Management documents that are made available to the public shall include, but are not necessarily limited to: Major Compliance The organization’s policies declared that upon request, the following types of mandatory documents are available to the public: Complied • land titles/user rights, • occupational health and safety plan, • plans and impact assessments relating to environment and social impacts, • pollution prevention plans, • details of complaints & grievances, • negotiation procedures • continuous improvement plan • Public summary of certification assessment report. • Human Rights Policy. These publicly available documents include key indicators of performance like waste management and disposal plans for the mill and estates. Also, Continual Improvement Action Plans include targets for waste reduction and pollution prevention. • Land titles/user rights (Criterion 2.2); Copies of all MOT/land titles were available and have been maintained at the POM and Estates. HQ kept the original copies. FELDA and the Scheme Managers have put in place the mechanism for the smallholders to comply with the following: legal ownership of the land, social and environmental requirements, - organizational and social activities, INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 - Page 15 of 75 documented management plans • Occupational health and safety plans (Criterion 4.7); Detailed Occupational Safety and Health Plan [ML-1A/L4-F2 (0)] established and documented had been reviewed and up-dated. Policy and HIRAC documented for both mill and estates. The HIRAC was also reviewed for the POM and estates. The OSHA Plan include the establishment and implementation of CHRA, medical surveillance, Fire Drill training, First Aid training, Audiometric test, PPE training. POM is certified to OSHA 18001. POM has conducted the Emergency Preparedness (ERP). Safety Committee meetings held quarterly in year 2014. Programmes for protecting workers’ health and safety were satisfactorily implemented. Complied • Plans and impact assessments relating to environmental and social impacts Environmental aspect and impact assessment conducted for the POM and estates and its action plan documented and implemented. Social Impact Assessment carried out. Positive and negative impacts and action plan documented. Complied • HCV documentation (Criteria 5.2 and 7.3); Procedure Guidelines ML-1A/L3-GPS (0) for the identification of HCV. HCV Identification Survey conducted on Umas and Kalabakan Complexes by HCV consultant and report dated 29/03/2014. Action Plan for HCV and conservation areas with implementation dates. No significant HCV area found in the PMU. Complied • Pollution prevention and reduction plans (Criterion 5.6); Documented pollution prevention and reduction plans include measures for pollution control (smoke emission, POME / effluent discharge), pesticides reduction, schedule wastes (chemicals, drums, tyres, used PPE, hydraulic oil) and organic/domestic wastes disposal, reuse and recycling (paper, glass, scrap iron). Complied • Details of complaints and grievances (Criterion 6.3); Documented in ML-1A/L2-PR4(0), dated Mar 2012. Complaints / queries and enquiries records for internal and external stakeholders were maintained. Actions found to be appropriately implemented and recorded. There is also Complaints Box provided in the mill and estates with a Complaints and Grievances Form for recording any complaints/grievances. A Complaint Book (“Buku Aduan”) is also maintained in the POM and estates. Logbook entries for the period concerned found to be complaints from employees and settlers relating to repairs on workers housing/quarters, security, road maintenance, requests for financial contributions, etc. Actions found to be taken to address the complaints and recorded in the Complaints Book. As to date, the PMU did not receive any complaints from any external stakeholders. Complied • Negotiation procedures (Criterion 6.4); The PMU has established a documented negotiation procedure ML-1A/L2-PR1 (0) dated Mar 2012. No case of land claims in the PMU. Complied • Continual improvement plans (Criterion 8.1); The PMU has identified, documented and implemented Continuous Improvement Plans over the period 2014 to 2016 (ML-1A/L2-PR11 (0), dated Mar 2012). Refer to 8.1.1. (Criteria 5.1, 6.1, 7.1 and 7.8); INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 16 of 75 • Public summary of certification assessment report; Public summary of certification assessment reports are available from the company upon request. Complied • Human Rights Policy (Criterion 6.13). The Human Rights Policy (“Polisi Hak Asasi Manusia”) has been documented and signed by the President and CEO of Felda Global Ventures and the MD of FELDA on 01/06/2014. The Policy had been communicated to all levels of the workforce and operations. Copies of the policy found to be displayed at prominent locations in the POM and estates. Complied Criterion 1.3 Growers and millers commit to ethical conduct in all business operations and transactions. Indicators 1.3.1 There shall be a written policy committing to a code of ethical conduct and integrity in all operations and transactions, which shall be documented and communicated to all levels of the workforce and operations. Minor Compliance Findings and Objective Evidence Compliance The Policy of commitment to a Code of Ethical Conduct and Integrity has been documented and signed by the President and CEO of Felda Global Ventures and the MD of FELDA on 01/06/2014. The Policy had been communicated to all levels of the workforce and operations. Copies of the policy found to be displayed at prominent locations in the POM and estates. There is a booklet containing details of Service Terms and Conditions and Code of Ethical Conduct and Integrity for Employees of Felda Group of Companies. Complied Principle 2: Compliance with applicable laws and regulations Criterion 2.1 There is compliance with all applicable local, national and ratified international laws and regulations. Indicators Findings and Objective Evidence Compliance 2.1.1 Evidence of compliance with relevant legal requirements shall be available. Major Compliance A Register of Legal and Other Requirements covering the applicable local and international laws and regulations has been compiled for the mill and estates. A Compliance Checklist is used by the mill and estates for verification of compliance with legal requirements. The relevant laws and legislations identified and listed cover safety and health, environment, pollution management, chemical handling, usage & storage, schedule waste management, labour laws, Unions, EPF, SOCSO, Housing and Amenities. There were no cases of any violation or actions imposed by relevant authorities. Statutory returns to relevant authorities found to be in compliance. Based on the site observations, interviews and records checking at the POM and estates, there were evidences of compliance with the relevant laws, regulations, local and international laws. Licenses and permits (License for Foreign Workers Employment, Workers Wages Deduction Permit, License for Controlled Items – Diesel and Fertilizer, MPOB license, DOSH Certificate, DOE license, BOMBA Fire Certificate, Energy Commission License, etc.) were monitored for their expiry dates and found to be renewed and valid. Environmental Quality Act 1974 and Environmental Quality (Scheduled Wastes) Regulations 2005: Scheduled wastes such as hydraulic and used motor oils, rags, empty chemical and lubricants containers collected at six monthly intervals by DOE licensed contractor. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 17 of 75 Weight and Measures Act 1972, regulations 16, 28A, 45): Weighbridges were duly calibrated. Factory and Machinery Act 1967, Regulations 1970: Steam engineers (Grade 1 and 2), boilermen and electricians were noted to be with valid certificates from relevant authorities (DOSH and Energy Commission). The POM has maintained a boiler register that indicate the date of commission, cleaned, inspected, tested or repaired. Valid certificates of fitness for boilers, sterilizers, air receivers, thermal deaerator, steam separator, vacuum oil dryer, etc. issued by DOSH. Valid license for diesel generators issued by Energy Commission (“Suruhanjaya Tenaga”). Valid licenses for authorized gas tester (ACT), authorized entrant and standby by person for confined space activities in POM. Occupational Health and Safety Act 1994 – safety and health meetings to be conducted at quarterly intervals. Noise Monitoring Report is available. The POM is certified by SIRIM for its Quality, Environment and Safety & Health Management Systems. Legal documents (work permits, passports) of foreign workers (Indonesian) in the estates. Insurance coverage is available for foreign workers in the estates. There are no foreign workers in the POM. FELDA and Scheme Managers have informed the smallholders concerning the relevant legal requirements and monitored their activities for continuing compliance with the relevant legal requirements. Statutory returns to relevant authorities found to be in compliance. 2.1.2 A documented system, which includes written information on legal requirements, shall be maintained. Minor Compliance The PMU has established and implemented a documented procedure ML-1A/L2-PR2 (0) dated Mar 2012 for identifying, determining, reviewing and updating applicable legal and other requirements. It included the listing of laws and regulations that were being monitored for changes and reference. Complied 2.1.3 A mechanism for ensuring compliance shall be implemented. Minor Compliance The procedure includes a monitoring mechanism of a regular check and evaluation for compliance against the applicable laws in the Legal Register. Monitoring mechanism was done through a yearly evaluation check against the items in the Legal Register. The POM and the estates have carried out the evaluation for ensuring compliance by completion of the Compliance Checklist. Complied 2.1.4 A system for tracking any changes in the law shall be implemented. Minor Compliance Tracking of changes in the relevant laws are communicated and received from HQ. Monitoring of changes to the applicable laws and regulations carried out through periodical review in accordance with the documented procedure ML-1A/L2-PR2 (0) dated Mar 2012. Scheme managers had provided training so that the Felda Settlers are aware of relevant legal requirements. Scheme managers monitor their activities for compliance with the relevant laws. Information regarding relevant legal requirements has been provided to the settlers and their appointed representatives (Block Leaders). Monthly meetings are held between the settlers, Block Leaders and the Scheme Managers with minutes of meeting kept. Complied Criterion 2.2 The right to use the land is demonstrated, and is not legitimately contested by local people who can demonstrate that they have legal, customary or user rights. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 18 of 75 Indicators Findings and Objective Evidence Compliance 2.2.1 Documents showing legal ownership or lease, history of land tenure (confirmation from community leaders based on history of customary land tenure, recognised Native Customary Right (NCR) land) and the actual legal use of the land shall be available. Major Compliance Copies of the land titles of the respective estates were maintained and found to be in proper order. The original copies are maintained by the corporate head office. The legal use of the land was confirmed for the cultivation of oil palms and agricultural use. Complied 2.2.2 There is evidence that physical markers are located and visibly maintained along the legal boundaries particularly adjacent to state land, NCR land and reserves. Minor Compliance It was verified that there has been no change to the stated land titles and designated use for cultivation of oil palm and agricultural use. Legal boundary markers were sighted and maintained along the perimeters of estate lands which were mapped with a 1-meter differential Global Positioning System (GPS). Land survey maps with boundaries of each settler marked on the map. Locations of boundary stones / markers identified. Locations of several boundary stones and pole markers verified to be within the boundary parameters of the estates. Complied 2.2.3 Where there are or have been disputes, additional proof of legal acquisition of title and evidence that fair compensation has been made to previous owners and occupants shall be available, and that these have been accepted with free, prior and informed consent (FPIC). Minor Compliance There has been no dispute on the land rights in the PMU. As such, the process of fair compensation and FPIC is currently not applied for this PMU. Complied 2.2.4 There shall be an absence of significant land conflict, unless requirements for acceptable conflict resolution processes (see Criteria 6.3 and 6.4) are implemented and accepted by the parties involved. Major Compliance There is a documented procedure ML-1A/L2-PR 12 (0) dated Mar 2012 for handling and response to land disputes and customary rights. Procedure ML-1A/L2-PR 13 (0) dated Mar 2012 documented for calculation and distribution of compensation. Procedure ML-1A/L2-PR 1 (0) dated Mar 2012 documented for negotiation. Complied 2.2.5 For any conflict or dispute over the land, the extent of the disputed area shall be mapped out in a participatory way with involvement of affected parties (including neighbouring communities and relevant authorities where applicable). Minor Compliance No land disputes in the PMU. As such the process of participatory mapping is not applicable for verification of implementation. Complied 2.2.6 To avoid escalation of conflict, there shall be no evidence that palm oil operations have instigated violence in maintaining peace and order in their current and planned operations. Major Compliance No evidence that the palm oil operations have instigated violence in maintaining peace and order in their current and planned operations. Scheme Managers are able to provide evidence that the setters have legal ownership of their land. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 19 of 75 Criterion 2.3 Use of the land for oil palm does not diminish the legal, customary or user rights of other users without their free, prior and informed consent. Indicators Findings and Objective Evidence Compliance 2.3.1 Maps of an appropriate scale showing the extent of recognised legal, customary or user rights (Criteria 2.2, 7.5 and 7.6) shall be developed through participatory mapping involving affected parties (including neighbouring communities where applicable, and relevant authorities). Major Compliance The lands in the PMU are legally leased by Felda from the Sabah State Government as evidenced by the land tiles. The lands are not encumbered by any customary lands or user rights and therefore the process of participatory mapping is not required. Complied 2.3.2 Copies of negotiated agreements detailing the process of free, prior and informed consent (FPIC) (Criteria 2.2, 7.5 and 7.6) shall be available and shall include: The lands were leased in 1981 from Sabah State Government. The estates and smallholders’ lands are for oil palm cultivation or agriculture use. Records are available to show that the land lease comply with legal requirements and does not infringe on any legal rights that require free, prior and informed consent (FPIC). Complied 2.3.3 All relevant information shall be available in appropriate forms and languages, including assessments of impacts, proposed benefit sharing, and legal arrangements. Minor Compliance No cases of land claims in this PMU. As such this process is not applicable for verification. Not applicable 2.3.4 Evidence shall be available to show that communities are represented through institutions or representatives of their own choosing, including legal counsel. Major Compliance This process is not applicable during current assessment. Not applicable a) Evidence that a plan has been developed through consultation and discussion with all affected groups in the communities, and that information has been provided to all affected groups, including information on the steps that shall be taken to involve them in decision making; b) Evidence that the company has respected communities’ decisions to give or withhold their consent to the operation at the time that this decision was taken; c) Evidence that the legal, economic, environmental and social implications for permitting operations on their land have been understood and accepted by affected communities, including the implications for the legal status of their land at the expiry of the company’s title, concession or lease on the land. Minor Compliance INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 20 of 75 Principle 3: Commitment to long-term Economic & Financial Viability Criterion 3.1 There is an implemented management plan that aims to achieve long-term economic and financial viability. Indicators Findings and Objective Evidence Compliance 3.1.1 A business or management plan (minimum three years) shall be documented that includes, where appropriate, a business case for scheme smallholders. Major Compliance Palm Oil Mill has documented a 3 years (2016 to 2018) Management Plan with details of budget and costs of operation that include the following: (1) Mill extraction rates = OER and KER trends; (2) Cost of Production = Cost/MT CPO trends; (3) Forecast prices; Complied (4) Financial indicators = Cost of labour & services, cost of supplies and equipment, depreciation costs, salary costs, management costs, cost of materials, etc.). The estates have documented a 3 years (2016 to 2018) Management Plan with details of budget and costs of operation that include the following: (1) Replanting program (planting materials are DxP seedling and cloned seedling; (2) Crop projection = FFB yield/ha trends; (3) Cost of Production = Cost/MT FFB trends; (4) Forecast prices; (5) Financial indicators = Cost of labour, cost of facilities, cost of materials, etc.). Crop and operation budget cover weeding, manuring, harvesting, collection and transporting, pruning, drains and roads. The budgets also include provisions for sustainability efforts and improvement programmes (environmental aspects on road maintenance, domestic waste collection, maintenance of buffer zones). Mill and Estate Managers monitor the operational performance against Key Performance Indications and targets (costs, FFB yields, quality, productivity, pesticides usage, fertilizers usage, etc). There is evidence of monitoring of costs against budget to achieve specified targets. Performances are discussed in the monthly meetings held at the PMU and issues and actions needed are recorded for follow up in the next monthly meeting. The records of these meetings were available and verified during the audit. Monthly, quarterly, half-yearly and yearly reports are submitted to the GM of Zone/Wilayah. FELDA and the Scheme Managers have a documented 3 years management plan for the smallholders. 3.1.2 An annual replanting programme projected for a minimum of five years (but longer where necessary to reflect the management of fragile soils, see Criterion 4.3), with yearly review, shall be available. Minor Compliance Replanting Program for Felda Plantations in Sabah Zone – Doc No. ML-1A/L4-F8 (0) for year 2014 to 2019. The PMU has replanting program for each of the estates, including the settlers’ scheme. Scheme managers have a documented management plan (Management Budget) for 2016, 2017, 2018. The plan is shared with the settlers and their elected representatives (Block Leaders). Replanting programs (“Sasaran Kerja KRA dan KPI”) for FGVPM estates are available and implemented. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 21 of 75 Principle 4: Use of appropriate best practices by growers and millers Criteria 4.1 Operating procedures are appropriately documented, consistently implemented and monitored. Indicators Findings and Objective Evidence Compliance 4.1.1 Standard Operating Procedures (SOPs) for estates and mills shall be documented. Major Compliance POM has documented SOPs for the following : 1. Palm Oil Mill Operation from reception of FFB until the delivery of processed oil and POME management. 2. Laboratory Operation Manual 3. Quality, Environmental and Occupational Health & Safety Manual and Procedures of Palm Oil Mill - The SOP for pollution prevention includes measuring and monitoring mill effluents and waste disposal / recycling. 4. Procedure for Safe Work and Management of Safety and Health for Workers - The SOP for safe working practices in the POM includes hazards identification, risk assessment and control measures. The hazards include noise, chemicals, heat, fire, fuel spillage, working at heights, working in enclosed space, hot work, lightning, electrocution, machinery, etc. Control measures include the use of PPE, fire drill training, first aid training, etc. and “permit to work system” for the mill. Records of ‘Permit to Work’ including gas entry and stand-by permits issued by NIOSH to the competent personnel at the POM was verified to be maintained and found to be in order. 5. Work instruction are available in Bahasa Malaysia for workers easy understanding. The estates have the following SOPs: 1. Sustainable Oil Palm Estate Operation Manual - The manual describes operational procedure of nursery practices, land preparation, planting practices, ground cover maintenance, roads, immature stage, harvesting, collection of bunches, manuring, pesticide application, pests & diseases control. The SOP for pesticides specifies safe working practices and application of pesticides. It includes annual medical surveillance for pesticides operators. 2. SOP for riparian zone management with specified buffer zones. Complied Relevant Key Performance Indicators (KPIs) specified for quality, environment, safety and cost control. 4.1.2 A mechanism to check consistent implementation of procedures shall be in place. Minor Compliance There is a mechanism to check and implement SOPs. Records are kept by the staff concerned for each operation and Assistant Managers and Managers to check regularly. The following were found during field assessment: (1) In Umas 2/3 Estate, signages were erected at the buffer zone areas. However, there is no boundary marking to indicate the demarcation of the riparian buffer zone. (2) In Umas 4 Estate, signages were erected at the buffer zone areas. Despite the signages, replanting of oil palm seedlings had been carried out within the buffer zone. The above findings are contrary to Felda SOP for Sustainable Oil Palm Estate Operation and there is a weakness in the mechanism to check consistent implementation of the procedures and best practices. Minor NC # NR-01 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 4.1.3 Records of monitoring and any actions taken shall be maintained and available, as appropriate. Minor Compliance Records of monitoring and actions taken had been maintained for more than 12 months at the mill and estates. These records verified to be satisfactory. Daily Muster chits were available at estates. Page 22 of 75 Complied During field visits at Umas 6 estate, daily spraying records indicated Glyphosate and Ally as the chemicals used to spray soft weeds. Records had been verified to indicate satisfactory implementation during the visit. Thus the corrective action taken on previous assessment Minor NCR # 4 of 7 verified to be effective. 4.1.4 The mill shall record the origins of all third-party sourced Fresh Fruit Bunches (FFB). Major Compliance The POM maintained records on the origins of all third-party sourced Fresh Fruit Bunches (FFB), and it had been verified to be satisfactory. Crop volume records received from settlers are maintained and viewed during visit at the mill. Complied Criteria 4.2 Practices maintain soil fertility at, or where possible improve soil fertility to, a level that ensures optimal and sustained yield. Indicators Findings and Objective Evidence Compliance 4.2.1 There shall be evidence that good agriculture practices, as contained in Standard Operating Procedures (SOPs), are followed to manage soil fertility to a level that ensures optimal and sustained yield, where possible. Minor Compliance Estates have SOPs on Good Agriculture Practices in managing soil fertility, pesticide usage and weedicide usage. Annual fertilizer inputs had been monitored through fertilizer recommendations made by the Agronomist from Felda Agricultural Advisory Services Sdn. Bhd. (FASSB). Recommendations had been viewed and verified. GAP for minimization of soil erosion and maintenance of soil fertility is maintained via the frond stacking and fertilizer application as per the recommendation provided by the Agronomist. These had been verified through the records for fertilizer application and observation during field visit. Evidences provided were verified as following good agricultural practices. Soil sampling and leaf sampling records provided guide for the fertilizer application and all recommendations had been properly followed at estate levels. Noted that proper herbicide spraying had also been done. Complied 4.2.2 Records of fertiliser inputs shall be maintained. Minor Compliance Records on fertilizer application had been verified and is in accordance to that of Agronomist Recommendations. FELDA has provided SOPs for Good Agriculture Practices in maintaining soil fertility. Complied 4.2.3 There shall be evidence of periodic tissue and soil sampling to monitor changes in nutrient status. Minor Compliance FELDA has set SOP for tissue and soil sampling. Records on leaf and soil sampling analysis had been conducted annually on a 5 year cycle to determine nutrient level. Records of the sampling and analysis had been verified to be satisfactory. Complied 4.2.4 A nutrient recycling strategy shall be in place, and may include use of Empty Fruit Bunches (EFB), Palm Oil Mill Effluent (POME), and palm residues after replanting. Minor Compliance Nutrient recycle strategy is in order. EFB had been utilized as mulch is UMAS 6 Block 4 40m/ton per ha. Bunch Ash as nutrient recycle strategy has been applied in Umas 6 estate Block 9 at 20kg/palm. This programme was started on 13 Aug 2015. POME and compose has been applied in Block 5, 6 and 7 respectively. Records were verified to be in order. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 23 of 75 Umas 2/3 and Umas 4 estates depend only on straight fertilizers. Criteria 4.3 Practices minimise and control erosion and degradation of soils. Indicators Findings and Objective Evidence Compliance 4.3.1 Maps of any fragile/marginal soils shall be available. Major Compliance Based on the soil maps and field visit verification, there was no fragile soil or marginal soil existence on the estates. Complied 4.3.2 A management strategy shall be in place for plantings on slopes between 9 and 25 degrees unless specified otherwise by the company’s SOP. Minor Compliance Management strategy is in place for plantings on slope at 25 degree and below. It was noted as Umas 2/3 terrace were constructed within 20 degree slope in the replanting field. Leguminous cover crop, mucona brateata was seeded and slow emergence was noticed due to poor rainfall. No soil erosion was noticed during field visit. Complied 4.3.3 A road maintenance programme shall be in place. Minor Compliance Estate roads are in satisfactory condition. Programme was checked and in order. Complied 4.3.4 Subsidence of peat soils shall be minimised and monitored. A documented water and ground cover management programme shall be in place. Major Compliance Confirmed no peat soil in Umas 2/3, Umas 4 and Umas 6 estates. Complied 4.3.5 Drainability assessments where necessary will be conducted prior to replanting on peat to determine the long-term viability of the necessary drainage for oil palm growing. Minor Compliance There was no peat soil on the estates. Not Applicable 4.3.6 A management strategy shall be in place for other fragile and problem soils (e.g. podzols and acid sulphate soils). Minor Compliance No other problematic soil encountered in Umas 2/3, Umas 4 and Umas 6 estates. Not Applicable Criteria 4.4 Practices maintain the quality and availability of surface and ground water. Indicators 4.4.1 An implemented water management plan shall be in place. Minor Compliance Findings and Objective Evidence Compliance Documented Water Management Plan verified to be in order for the POM and estates. The estates receive treated water from the Loji (Felda Engineering Sdn. Bhd.). Water samples are taken at monthly interval at the final discharge point of the mill effluent ponds and at upstream and downstream of water ways. Tests conducted for pH, BOD, COD, total soilds, suspended solids, oil grease, ammoniacal nitrogen and total nitrogen. Analytical results meet the DOE requirements. Human consumption water is being treated and relevant tests are carried out on parameters to meet the Ministry of Health Specifications for drinking water quality. Rainfall data available at mill and estates. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 24 of 75 4.4.2 Protection of water courses and wetlands, including maintaining and restoring appropriate riparian and other buffer zones (refer to national best practice and national guidelines) shall be demonstrated. Major Compliance Appropriate signages were placed and workers and smallholders are aware of the non-usage of chemicals within the buffer zones. Thus the corrective action taken on previous assessment Major NCR # 1 of 7 verified to be effective. No construction of bunds, weirs, dams, were noticed during field visits. Complied 4.4.3 Appropriate treatment of mill effluent to required levels and regular monitoring of discharge quality, shall be in compliance with national regulations (Criteria 2.1 and 5.6). Minor Compliance Appropriate treatment of mill effluent is in compliance with National Regulations. The BOD level is averaging 71 ppm (average from Jan - Jul 2015). The approved BOD level by DOE is at 100ppm. Complied 4.4.4 Mill water use per tonne of Fresh Fruit Bunches (FFB) (see Criterion 5.6) shall be monitored. Minor Compliance Water usage in the mill is averaged at 1.03 m3/tonne of FFB is within the industrial norm. Complied Criteria 4.5 Pests, diseases, weeds and invasive introduced species are effectively managed using appropriate Integrated Pest Management techniques. Indicators Findings and Objective Evidence Compliance 4.5.1 Implementation of Integrated Pest Management (IPM) plans shall be monitored. Major Compliance IPM Plan includes the planting of beneficial plants and control of damage by rodents. Programme for planting of beneficial plants such as Turnera subulata, Cassia cobanensis, and Antigonon leptopus, and records on areas planted had been verified together with the respective maps to be satisfactory. No rat baiting was carried out in Umas 2/3 and Umas 4 as the estates are free from rat attack or any other pests at the time of audit. Complied 4.5.2 Training of those involved in IPM implementation shall be demonstrated. Minor Compliance IPM training conducted by for all those involved in IPM implementation, including smallholders. IPM training records were verified and are in order. Complied Criteria 4.6 Pesticides are used in ways that do not endanger health or the environment. Indicators Findings and Objective Evidence Compliance 4.6.1 Justification of all pesticides used shall be demonstrated. The use of selective products that are specific to the target pest, weed or disease and which have minimal effect on non-target species shall be used where available. Major Compliance Written justification in Standard Operating Procedures of all agrochemicals use had been reviewed and found acceptable. For mature areas in Umas 6 estate, chemical Glyphosate and Ally are mixed to spray to control the weeds. Paraquat was noted in the Chemical Store, which is used to thin out errand matured palm growth. Complied 4.6.2 Records of pesticides use (including active ingredients used and their LD50, area treated, amount of active ingredients applied per ha and number of applications) shall be provided. Major Compliance Records of pesticides and their active ingredients used, LD50, area treated, amount of a.i. applied per ha, and number of applications had been maintained and kept for a minimum of 5 years. Verified that records of monitoring were satisfactorily. Complied 4.6.3 Any use of pesticides shall be minimised as part of a plan, and in accordance with Integrated It had been the policy of the estates to minimize the use of pesticides in accordance with IPM plan. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 25 of 75 Pest Management (IPM) plans. There shall be no prophylactic use of pesticides, except in specific situations identified in industry’s Best Practice. Major Compliance Records of pesticides and their active ingredients used, LD50, area treated, amount of a.i. applied per ha, and number of applications had been maintained and kept for a minimum of 5 years. Overall, there has been a decline in pesticide usage per hectare on a year to year basis. No prophylactic use of pesticides had been carried out at the estates for the period concerned. 4.6.4 Pesticides that are categorised as World Health Organisation Class 1A or 1B, or that are listed by the Stockholm or Rotterdam Conventions, and paraquat, are not used, except in specific situations identified in industry’s Best Practice. The use of such pesticides shall be minimised and eliminated as part of a plan, and shall only be used in exceptional circumstances. Pesticides selected for use are those officially registered under the Pesticides Act 1974 (Act 149) and the relevant provision (Section 53A); and in accordance with USECHH Regulations (2000). Minor Compliance There is a reduction in the usage of Paraquat with an aim to phase out the use of Paraquat by the end of 2017. The gradual decline shows the continual improvement at Umas 6 estate. The use of Highly Toxic Pesticides (HTP) such as paraquat was verified for compliance to Regulation 9 of the Pesticides Act 1974 and USECHH 2000 regulations as follows: - Form II fot HTP used for recording the number of hours of exposure of pesticides operators to paraquat. - Paraquat kept in a secured store room under lock and key. - First Aid Kits found to be available during pesticides spraying in the fields (4th Schedule). - Portable signboard noted to be displayed at areas of spraying activity (5th Schedule). - License/permit to store and use paraquat. Complied 4.6.4 Pesticides that are categorised as World Health Organisation Class 1A or 1B, or that are listed by the Stockholm or Rotterdam Conventions, and paraquat, are not used, except in specific situations identified in industry’s Best Practice. The use of such pesticides shall be minimised and eliminated as part of a plan, and shall only be used in exceptional circumstances. Pesticides selected for use are those officially registered under the Pesticides Act 1974 (Act 149) and the relevant provision (Section 53A); and in accordance with USECHH Regulations (2000). Minor Compliance Procedures on chemical handling, training, safety equipment and PPE usage are in accordance to that of the policy and regulations. All pesticide operators (including the contractor’s workers and smallholders) have attended training on the safe handling and application of pesticides in compliance with Regulation 22 of the Pesticides Act 1974. MSDS for pesticide usage are available and viewed during audit. Programmes and training records verified to be satisfactory. The PMU has adequate facilities for mixing of pesticides and cleaning up after work. There is a proper storage place for PPE. Complied 4.6.5 Pesticides shall only be handled, used or applied by persons who have completed the necessary training and shall always be applied in accordance with the product label. Appropriate safety and application equipment shall be provided and used. All precautions attached to the products shall be properly observed, applied, and understood by workers (see Criterion 4.7). Major Compliance All pesticide operators (including the contractor’s workers and smallholders) have attended training on the safe handling and application of pesticides in compliance with Regulation 22 of the Pesticides Act 1974. Complied Appropriate safety and application equipment (safety boots, safety helmets, rubber boots, cartridge masks, safety goggles, gloves, overalls) have been provided and used by the pesticides operators. All precautions attached to the pesticides (MSDS) have been observed, applied and understood by the workers. Programme and training records verified to be satisfactory. The training include spraying technique, precautions and symptoms of symptoms of toxic reactions such as skin disorders, rashes, mouth and throat pain, breathing difficulties or nail problems. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 26 of 75 The PMU has adequate facilities for mixing of pesticides and cleaning up after work. There are suitable storage areas for PPE. 4.6.6 Storage of all pesticides shall be according to recognised best practices. All pesticide containers shall be properly disposed of and not used for other purposes (see Criterion 5.3). Pesticides shall be stored in accordance to the Occupational Safety and Health Act 1994 (Act 514) and Regulations and Orders, Pesticides Act 1974 (Act 149) and Regulations. Major Compliance Storage of pesticides found to be kept under lock and key and its use in accordance with the Occupational Safety and Health Laws and Regulation 9 of the Pesticides Act 1974. Emergency shower and eye wash are available near the pesticides store in case of accidents. Material Safety Data Sheets (MSDS) are available in the store. The MSDS are in English and Bahasa Malaysia (understood by the workers). Used chemical containers were either reused as containers for spraying solution. For disposal as scheduled waste, empty pesticide containers are triple rinsed and pierced at the bottom. Complied 4.6.7 Application of pesticides shall be by proven methods that minimise risk and impacts. Minor Compliance Pesticides had been applied using the Best Management Practices that minimize risk and impacts. The pesticide operators found to understand the use of the right nozzle, spray drift, spray quality and run-off. Adequate work instruction and training programmes are provided. Training records verified to be satisfactory. Complied 4.6.8 Pesticides shall be applied aerially only where there is documented justification. Communities shall be informed of impending aerial pesticide applications with all relevant information within reasonable time prior to application. Major Compliance No aerial spray undertaken and it is also the policy of FELDA not carrying out aerial application of pesticides. Complied 4.6.9 Evidence of continual training to enhance knowledge and skills of employees and associated smallholders on pesticide handling shall be demonstrated or made available. (see Criterion 4.8). Minor Compliance The Annual Training Programme on handling of pesticides has been conducted for such operators. Notices are displayed thus informing safety precaution on pesticide. Complied 4.6.10 Proper disposal of waste material, according to procedures that are fully understood by workers and managers shall be demonstrated (see Criterion 5.3). Minor Compliance Scheduled waste of palm oil mill had been disposed of through a DOE licensed scheduled waste contractor. Complied 4.6.11 Specific annual medical surveillance for pesticide operators, and documented action to treat related health conditions, shall be demonstrated. Major Compliance Annual medical surveillance for all pesticide operators had been implemented. Next surveillance for Umas 6 estate is on Jan 2016 and the mill surveillance will be held on Oct 2015. Medical surveillance reports of individual sprayers were checked and no abnormalities reported by the Medical doctor. The medical reports showed that there was no case of low blood cholinesterase levels. Any worker with such health condition is unfit for work with pesticides. No such cases in the PMU as at the date of assessment. Pesticides operators were interviewed during field visits and feedback received that they do not have any symptoms of toxic reactions such as skin disorders, rashes, mouth and throat pain, breathing difficulties or nail problems. Records of scheduled waste collection at the mill verified to be satisfactory. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 27 of 75 Besides the annual medical surveillance, clinical records were also monitored. 4.6.12 No work with pesticides shall be undertaken by pregnant or breast-feeding women. Major Compliance Policy has been adopted accordingly by preventing pregnant and breast feeding woman from handling pesticides as verified from records and field inspection. Complied Criteria 4.7 An occupational health and safety plan is documented, effectively communicated and implemented. Indicators Findings and Objective Evidence Compliance The occupational health and safety plan shall cover the following: Occupational Safety and Health (OSH) plan in compliance with OSH Act and Factory Machinery Act was documented and implemented. OSH Policy found to be clearly displayed at POM and in the estates office. Adequate posters, regulations, newsletters were prominently displayed on notice boards. Interviewed workers demonstrated awareness towards occupational safety and health. The Safety & Health Officer is in charge of safety and health planning, operation & coordination. Mill/Assistant Mill Managers and Estate Managers / Assistant Estate Managers are also directly involved. Records on training had been verified on the Palm Oil Mill and the Estates. Analysis on the understanding of training by the workers on the PMU had been verified. Appropriate languages are used and workers are aware and understand the policy. Complied Risk assessment carried out on operations where health and safety is an issue in order to determine the significant hazards. Significant hazards determined and documented include noise exposure, pesticides/chemicals exposure, accident, fire. Procedures and actions implemented to mitigate the hazards. Complied 4.7.1 An occupational health and safety policy shall be in place. An occupational health and safety plan covering all activities shall be documented and implemented, and its effectiveness monitored. Major Compliance 4.7.2 All operations where health and safety is an issue shall be risk assessed, and procedures and actions shall be documented and implemented to address the identified issues. All precautions attached to products shall be properly observed and applied to the workers. Major Compliance There was an assessment of noise levels in the POM on 15 Jan 2015 by Haris Consultant Firm. Work areas that are identified with high noise levels exceeding 85dB are the boiler station, engine room and sterilization unit. Annual audiometric test conducted. For the year 2015 the test was carried out on the 18 Aug 2015 and the results are yet to be received. Baseline audiogram and occupational and medical history records of workers maintained. The employees exposed to high noise levels were interviewed. The workers are aware of the danger of hearing loss due to prolonged exposure to high noise. The workers knew about the complaints process and mechanism available. “Permit to work” system applied at the POM. Staff and workers have been trained and certified by NIOSH for gas entrant and stand-by involving work in confined space. Appropriate PPE (safety boots, safety helmets, rubber boots, cartridge masks, safety goggles, gloves, overalls, ear plugs, ear mufflers) verified to be provided to and being used by the workers. Associated training provided to address safety and health issues. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 28 of 75 Warning signs sighted at high noise areas and ear plugs and ear mufflers to be worn. There are also warning signs to use other PPE such as helmet and safety boots. An audit for determining compliance with the minimum standards had been conducted on all types of PPE used. Adequate fire extinguishers and hose reels found to be located at strategic locations, operational and maintained in good conditions. Location map of fire extinguishers is available. Total number of fire extinguishers are 30 and a random check was carried out during audit with the location plan. First Aid equipment was available at POM, estates and at worksites. Samples of First Aid box was checked and contents found to be complete and in usable order during field visit. Training for workers in First Aid was carried out in the mill and estates and records maintained. The POM and estates have established their accident reporting KPI and incident monitoring implemented. Yearly reporting of JKKP8 regulations was submitted to JKKP on time, i.e. in January of each year. The Safety & Health Officer maintains records on the rate of accidents to workmen, trends in rate of accidents, fatalities and non-fatalities captured to prevent mishaps. Health and safety plan are made publicly available at the mill. 4.7.3 All workers involved in the operation shall be adequately trained in safe working practices (see Criterion 4.8). Adequate and appropriate protective equipment shall be available to all workers at the place of work to cover all potentially hazardous operations, such as pesticide application, machine operations, and land preparation, harvesting and, if it is used, burning. Major Compliance Training programme planned for year 2015 includes all categories of workers. Appropriate trainings on safe working practices was conducted according to the programme scheduled viewed at the mill and is satisfactory. OSH training programme and training records were available. PPEs were provided and replaced when damaged. There is a record maintained on issuance and replacement of PPE. 4.7.4 The responsible person/persons shall be identified. There shall be records of regular meetings between the responsible person/s and workers. Concerns of all parties about health, safety and welfare shall be discussed at these meetings, and any issues raised shall be recorded. Major Compliance Workers insurance is with SOCSO. It was viewed during audit. First aid kits were available at the work site. Meetings conducted are minuted for record purpose and available for auditor during visit. 4.7.5 Accident and emergency procedures shall exist and instructions shall be clearly understood by all workers. Accident procedures shall be available in the appropriate language of the workforce. Assigned operatives trained in First Aid should be present in both field and other operations, and first aid equipment shall be available at worksites. Records of Quarterly review of accident cases had been carried out. Accident and emergency procedures had been written in English and Bahasa Malaysia and were briefed to staff and workers, contractors and visitors. Complied Thus the corrective action taken on previous assessment Major NCR # 2 of 7 verified to be effective. First Aid Boxes are seen in the field with the mandore. They are adequately equipped in Umas 4 and Umas 6 estates. However, at Umas 2/3 Estate Block 9, First Aid Medical Kit was not available during the harvesting operation. This is a non- compliance against the requirement for First Aid to be present in field operation. Complied Minor NC # NR-02 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 all accidents shall be kept and periodically reviewed. Minor Compliance 4.7.6 All workers shall be provided with medical care, and covered by accident insurance. Minor Compliance 4.7.7 Occupational injuries shall be recorded using Lost Time Accident (LTA) metrics. Minor Compliance Page 29 of 75 Medical care had been provided to all the workers. The workers affected by accidents had received adequate treatment and the relevant claims were received. Complied Records on Lost Time Accident (LTA) metrics had been verified to be satisfactory. Complied Criteria 4.8 All staff, workers, smallholders and contract workers are appropriately trained. Indicators Findings and Objective Evidence Compliance 4.8.1 A formal training programme shall be in place that covers all aspects of the RSPO Principles and Criteria, and that includes regular assessments of training needs and documentation of the programme. Major Compliance The mill maintains the record of staff workers and contract workers who have underwent training. A formal training programme covering all aspects of RSPO principles and criteria is available. Training programme conducted were all documented and viewed during mill visit. Complied 4.8.2 Records of training for each employee shall be maintained. Minor Compliance Records on training were maintained for each employee was viewed and are in order. Complied Principle 5: Environmental responsibility and conservation of natural resources and biodiversity Criterion 5.1 Aspects of plantation and mill management, including replanting, that have environmental impacts are identified, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 5.1.1 An environmental impact assessment (EIA) shall be documented. Major Compliance The Environmental Aspect and Impacts Assessment conducted for the POM and estates had included the identification of aspects from mill and field activities that includes fertilizing, spraying, pest control, transportation of FFB, domestic & scheduled waste disposal, landfills and road maintenance. The assessment has also included the participation from the smallholders under the FELDA Settlers Scheme. Complied 5.1.2 Where the identification of impacts requires changes in current practices, in order to mitigate negative effects, a timetable for change shall be developed and implemented within a comprehensive management plan. The management plan shall identify the responsible person/persons. Minor Compliance Management plan for mitigation of impacts, timeframe for action and responsible persons were identified and had been implemented progressively at the PMU. The responsible persons identified were the assistant managers for the implementation and monitoring of actions/activities stated in the management plan. The Management Plan/Action Plan documented and implemented to mitigate negative impacts and promote positive ones such as: • Biogas plant for power generation at POM; • Upgrading of POM operations and POME treatment; • Recycling of fertilizer bags, paper, used PPE, tyres and chemical containers for pesticide mixing; Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 30 of 75 • Scheduled Wastes storage and disposal; • Building new roads, new housing and related facilities for workers at POM and estates; • Monitoring and maintenance of designated riparian buffer zones ; • Ongoing replanting planned at the estates For the POM and estates, there was no major change in current practice and the identified impacts since the establishment of the above documents. 5.1.3 This plan shall incorporate a monitoring protocol, adaptive to operational changes, which shall be implemented to monitor the effectiveness of the mitigation measures. The plan shall be reviewed as a minimum every two years to reflect the results of monitoring and where there are operational changes that may have positive and negative environmental impacts. Minor Compliance The Management Plan included an ongoing monitoring of the effectiveness of the mitigation measures. It is intended to review the plan next year to reflect the results of monitoring. Complied Criterion 5.2 The status of rare, threatened or endangered species and other High Conservation Value habitats, if any, that exist in the plantation or that could be affected by plantation or mill management, shall be identified and operations managed to best ensure that they are maintained and/or enhanced. Indicators Findings and Objective Evidence Compliance 5.2.1 Information shall be collated in a High Conservation Value (HCV) assessment that includes both the planted area itself and relevant wider landscape-level considerations (such as wildlife corridors). Major Compliance The ‘HCV Assessment’ interim report for Umas PMU Grouping have been collated by the FGVPM Sustainability team from HQ, together with appointed RSPO approved HCV consultant , Aksenta and reviewed in 29 March 2014, and had incorporated feedbacks provided by the various governmental agencies such as Department of Forestry , Sabah Wildlife Department (Tawau) , Environmental Protection Department and Department of Irrigation and Drainage, as well as local community representatives and local enterprises- contractors, transporters & suppliers. This HCV Assessment use the following guidelines (HCV Toolkits): 1. The High Conservation Value Forest Toolkit, ProForest, 2003, 2. High Conservation Value Forest (HCVF) Toolkit for Malaysia: A national guide for identifying, managing and monitoring High Conservation Value Forest, WWF – Malaysia, 2009, The report had covered the overall landscape of the Felda Umas PMU areas in the Felda Umas-Tawau (Sabah) region, potential HCV areas which are bordering with any forest reserve, local community and other external parties. The PMU estates borders areas outside the PMU with potential HCV. Such areas were identified as follows: (a) Bukit Umas Bahagian Utara (potential HCV 4.2, HCV 1.4, HCV 3), forested area totaling 11.4 hectares. (b) Bukit Umas Bahagian Selatan (potential HCV 4.2, HCV 1.4, HCV 3), forested area totaling 21.6 hectares. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 31 of 75 Although no HCV areas were found inside the PMU, conservation areas/environmentally sensitive areas had been identified and being monitored. The conservation areas are stretches of riparian buffer zones along river tributaries (Anak Sungai Paya – 22.0 ha HCV 4.2 and Sungai Udin or Sungai Umas – 9.7 ha HCV 4.2) that pass through the estates. Management Plan/Action Plan documented in all the estates with specific actions to be taken by the Estate Manager / Assistant Manager, including the maintenance and monitoring of buffer zones and placement of appropriate signages. The environmentally sensitive areas were inspected on site and found to be generally satisfactory. 5.2.2 Where rare, threatened or endangered (RTE) species, or HCVs, are present or are affected by plantation or mill operations, appropriate measures that are expected to maintain and/or enhance them shall be implemented through an action plan. Major Compliance 5.2.3 There shall be a programme to regularly educate the workforce about the status of these RTE species, and appropriate disciplinary measures shall be instigated in accordance with company rules and national law if any individual working for the company is found to capture, harm, collect or kill these species. Minor Compliance 5.2.4 Where an action plan has been created there shall be ongoing monitoring: • The status of HCV and RTE species that are affected by plantation or mill operations shall be documented and reported; • Outcomes of monitoring shall be fed back into the action plan. Minor Compliance 5.2.5 Where HCV set-asides with existing rights of local communities have been identified, there shall be evidence of a negotiated agreement that optimally safeguards both the HCVs and these rights. Minor Compliance Overall, the recommendations and feedback provided by the various parties during their HCV consultation has been considered in the ‘HCV Identification and Management Plan Areas’ at the respective estates. There were no HCV areas applicable to this PMU. Regular patrols on a weekly basis within the PMU had been carried out and recorded by the respective Estate Executives to monitor the conservation/buffer zone areas. The occasional sightings of various types of wildlife encountered were found to have been recorded. The past cases of encroachments by elephants had been noted and appropriate actions taken by the estate management in reporting to the Sabah Wildlife Department – Tawau District Office. Complied There is evidence of commitment to discourage any illegal hunting, fishing or collecting activities via the signages erected and regular patrols to monitor any prohibited activities.. The training programme to regularly educate the workforce and community about the status of RTE species was established with ongoing consultation with the local wildlife authorities. The workforce and local communities have been made aware to report the sighting of various types of wildlife. Thus the corrective action taken on previous assessment observation # 1of 1 verified to be effective. Complied Management plans have been suitably established for monitoring the status of potential HCV and RTE species that can be affected by plantation as well as mill operations. The significant RTE affected is the Asian elephants which were occasionally encroaching into the plantation areas which were immature. Outcomes are reviewed by management and recorded and fed-back into the management plans. Complied It was verified that there has been no instance of HCV setaside that conflicts with the rights of local communities at this PMU. Thus negotiated agreement of such nature is not applicable. Complied Criterion 5.3 Waste is reduced, recycled, re-used and disposed of in an environmentally and socially responsible manner. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 32 of 75 Indicators Findings and Objective Evidence Compliance 5.3.1 All waste products and sources of pollution shall be identified and documented. Major Compliance Following waste products and sources of pollution have been identified and documented at the PMU: scheduled waste, domestic waste, clinical waste, recyclable wastes (metal, plastic, paper, glass) and mill wastes (EFB, fibre, boiler ash, POME). Stack emissions and boiler ashes were monitored and controlled at the PMU. Segregation of wastes, i.e. general wastes and scheduled wastes was verified. Proper storage areas were identified for the storage of the recyclable wastes at the mill and estates. The mill and estates also have a proper Scheduled Waste Store for storing scheduled waste until time of disposal by DOE authorized waste disposal contractors. Scheduled Waste identified included spent hydraulic oil (SW 306), spent lubricant oil (SW 305), used chemical containers/drums (SW 409), used filters (SW 410) and used cotton, rag, leather glove (SW 410). Appropriate secondary containment for the diesel skid tanks, chemical and scheduled waste storage areas was verified to be maintained. Complied 5.3.2 All chemicals and their containers shall be disposed of responsibly. The scheduled waste storage area had restricted access to authorized personnel only. Chemical and empty containers were appropriately segregated and stored. MSDS/CSDS instructions were displayed and found to be followed. All scheduled wastes have been disposed by licensed contractors within 180 days as stated. Disposal of scheduled wastes verified to be in compliance with EQ (Scheduled Wastes) Regulation 2005. The scheduled waste disposal was done with proper documentation submitted by the DOE licensed SW contractor, which is adequately filed and available at site. E-consignment notes completed and retained. It was verified on-site that the records and related documentation has been satisfactorily maintained at the Mill and respective estates. Examples are Summary Report of SW, Summary Report of Consignment Note and Consignment Notes for Scheduled Wastes. Complied Major Compliance 5.3.3 A waste management and disposal plan to avoid or reduce pollution shall be documented and implemented. Minor Compliance The mill and estates have established and documented waste management and disposal plans to avoid or reduce pollution. These operational plans covered the waste products and sources of pollution identified in the mill and estates. Thus the corrective action taken on previous assessment NCR # 6 of 7 verified to be effective. The domestic waste is disposed by an appointed contractor into landfills located within the Felda complex area. The designated landfill areas at the estates were verified to be at least 50 m away from any streams/water sources, to minimize the risk of contamination of water sources. The landfills were verified to conform to the landfill construction specifications. Fertilizer bags are recycled and the empty chemical (HDPE) drums are reused within the estates. Recycling of crop residues / biomass (i.e. EFB and POME) had been implemented. Management EFB application plans and progress reports were verified to be in order. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 33 of 75 Recycling bins of three different colour codes for specific recycle waste were available in the POM and estates and were used for solid waste segregation and recycling. Sewage from the staff, workers and smallholders housing goes to the sewage facility. Programme initiated to segregate organic waste from general waste. Criterion 5.4 Efficiency of fossil fuel use and the use of renewable energy is optimised. Indicators Findings and Objective Evidence Compliance 5.4.1 A plan for improving efficiency of the use of fossil fuels and to optimise renewable energy shall be in place and monitored. Minor Compliance The use of energy in palm oil mill and line site was monitored monthly to compare the energy usage against the production of CPO. Electricity generation was through steam turbine and boiler where palm fiber and PK shells were used as renewable energy/fuel. The Biogas Plant supplied electricity to the Felda complex and also to the POM. Monthly records of energy consumption of non-renewable and renewable fuel per metric tonne of palm product at the POM were available. Complied At POM, monthly energy usage is monitored and is an average of 0.75 kWh /MT of FFB processed and diesel consumption is an average of 1.21 litres/MT of FFB for the period Jan-Jul 2015. At the estates, diesel consumption per metric ton FFB was also monitored on a monthly basis. Currently monthly consumption ranging from 0.6 – 1.38 litres/MT of FFB processed. Criterion 5.5 Use of fire for preparing land or replanting is avoided, except in specific situations as identified in the ASEAN guidelines or other regional best practice. Indicators Findings and Objective Evidence Compliance 5.5.1 There shall be no land preparation by burning, other than in specific situations as identified in the ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003. The PMU had adhered to the FELDA Group policy of ‘Zero Open Burning’ and SOP “Menebang dan Mencincang Batang Sawit” dated 01 Jun 2012 for all replanting at the estates. Contractors appointed for land clearing, felling and chipping were explicitly given instructions that open burning is prohibited. No evidence of open burning was found during on-site inspection at the estates. Complied The PMU has adhered to the ‘Zero Burning‘ Policy for replanting at the estates. Previous crop felled were appropriately chipped and disposed back to the soil according to the practices required. Pheromone traps were noted to be placed at strategic locations at the estates undergoing replanting. There has been no significant rhinoceros beetle infestation in the maintained records of the PMU estates at the time of assessment. This was verified during the on-site field inspection. Complied Major Compliance 5.5.2 Where fire has been used for preparing land for replanting, there shall be evidence of prior approval of the controlled burning as specified in ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003. Minor Compliance Also, there was no evidence of any burning of domestic waste at the housing line sites and at the sanitary landfills of the estates during on site field assessment. Sanitary landfills are located far away from the villages and water sources. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 34 of 75 Criterion 5.6 Plans to reduce pollution and emissions, including greenhouse gases, are developed, implemented and monitored. Indicators Findings and Objective Evidence Compliance 5.6.1 An assessment of all polluting activities shall be conducted, including gaseous emissions; particulate/soot emissions and effluent (see Criterion 4.4). Major Compliance The PMU had carried out an environmental impact assessment and identified the potential polluting activities at the POM and estates that include discharge to waterways, gaseous emissions to air and contamination on land. Mill gas emissions as monitored online by DOE using the Continuous Emissions Monitoring System (CEMS) is maintained and verified to be within permissible limits of DOE. Average opacity and duration exceeding permissible limits found to comply with DOE regulation. No violations and/or compounds have been received from DOE as to date. POME treatment and monitoring is monitored and verified to conform to DOE regulations. Monitoring of noise levels at the mill has been carried out. Noise levels at the boiler station and the sterilization unit were identified to be above 85 dB. Ear mufflers have been issued and seen to be worn by workers at those locations. As documented in the HIRAC table, PPE use and audiometric examination used as control measures to prevent hearing loss of mill workers. Complied 5.6.2 Significant pollutants and greenhouse gas (GHG) emissions shall be identified, and plans to reduce or minimise them implemented. Identification of significant pollutants and greenhouse gas (GHG) emissions has been done, e.g. POME, diesel / fuel and fertilizer. Their usage have been recorded and documented at the PMU. GHG emissions have been monitored and compiled for year 2014/2015. The PMU intends to review the plans to further reduce or minimize their GHG emissions for year 2015. Complied Major Compliance 5.6.3 A monitoring system shall be in place, with regular reporting on progress for these significant pollutants and emissions from estate and mill operations, using appropriate tools. Minor Compliance The PMU has not complied with the requirement for submission of their GHG emission report (using PalmGHG or an equivalent) to RSPO Secretariat for review by the ERWG during the implementation period. If using tools other than PalmGHG, the PMU is required to submit these tools and their calculations for endorsement by RSPO well before their assessment. Monitoring and reporting of the significant pollutants to water, gaseous emissions to air and contamination on land are in place. Tools and systems used include the DOE online CEMS monitoring for air emissions, water quality at discharge points as per DOE regulations and Scheduled Waste disposal were adhering to DOE requirements. It was verified that the POME is treated using aerobic, anaerobic ponds and additionally through ‘Bio-flow’ and Clarifier tanks before the final discharging point. Water samples were taken every month at the final discharge point of the palm oil mill effluent pond. Water samples also taken at monthly interval at upstream and downstream of waterways. The water samples were tested and test reports analyzed to ensure compliance to DOE requirements. Results verified to have met the permissible regulatory limits for pH, BOD, COD, Total Solids, Suspended Solids, Oil & Grease, Ammoniacal Nitrogen and Total Nitrogen. Minor NC# OCL-01 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 35 of 75 Over the period Jan to Jun 2015, the BOD levels ranged from 43 ppm to 92 ppm with an average BOD level of 68 ppm. The DOE requirement is < 100 ppm. Records maintained were verified to have met the permissible regulatory limits. The discharged water is 100% used for land application into the estates. Principle 6: Responsible consideration of employees, and of individuals and communities affected by growers and mills Criterion 6.1 Aspects of plantation and mill management that have social impacts, including replanting, are identified in a participatory way, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 6.1.1 A social impact assessment (SIA) including records of meetings shall be documented. Major Compliance The Social Impact Assessment (SIA) dated 29 Mar 2014 prepared by Aksenta for both Umas and Kalabakan PMU were verified. The SIA covers all potential impact factors including access and use rights, economic livelihood, subsistence activities, etc. Complied Furthermore, Umas POM and Umas 2/3 estate also conducted an internal assessment through distribution and collection of survey form on 22 May 2015 In addition to the SIA, the estate managements are also monitoring the welfare of the scheme smallholders through monthly reports submitted to the regional office. The report included all social of the society aspects such students’ achievement, education and assistance to those with special care, religious and ethical development plan, social delinquency among society members, funding distribution and monitoring of the small enterprises, etc. 6.1.2 There shall be evidence that the assessment has been done with the participation of affected parties. Major Compliance The participation of both internal and external stakeholders (including local from Governmental organizations) during the main Stakeholder Consultation was evident with the list of participants recorded. Minutes of meetings as appended to the SIA Report were maintained as records. List of stakeholders were verified and included Felda settlers, school teachers, auxiliary police, government bodies, neighbouring estates and small holders, management staff and workers (incl. representative of migrant workers i.e. Indonesians), contractors/suppliers and health clinic staff. The social impact assessment was also conducted through the distribution of questionnaire form and weekly house visit by the estate managements. Complied 6.1.3 Plans for avoidance or mitigation of negative impacts and promotion of the positive ones, and monitoring of impacts identified, shall be developed in consultation with the affected parties, documented and timetabled, including responsibilities for implementation. Major Compliance Included in social documents in each estate visited are plans for avoidance or mitigation of negative impacts and the promotion of the positive ones, e.g. in Felda Umas 2/3 estate, the mitigation plans dated 22 May 2014 was prepared by Andryanto Salimin, Asst. Manager and signed by Ahmad Johari, Estate Manager. Timetables of implementation and person in-charge are clearly identified in the plan. Thus the corrective action taken on previous assessment Major NCR # 3 of 7 verified to be effective. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 6.1.4 The plans shall be reviewed as a minimum once every two years and updated as necessary, in those cases where the review has concluded that changes should be made to current practices. There shall be evidence that the review includes the participation of affected parties. Minor Compliance 6.1.5 Particular attention shall be paid to the impacts of smallholder schemes (where the plantation includes such a scheme). Minor Compliance Page 36 of 75 The PMU has planned to review the plans above every year for follow-up and updating to current practices. The review is to include the participation of affected parties. The revision was conducted through survey method which questionnaire forms were distributed and analysed. In Felda Umas 2/3 estate for example, latest mitigation plan dated 22 May 2014 prepared by Andryanto Salimin, Asst. Manager and signed by Ahmad Johari, Estate Manager. Complied All estates visited are developed by the settlers, except Felda Umas 6. The settlers are the main party focused during the social impact assessment. Positive impacts such as increased work opportunities, increased income and improved living standards are identified among the settlers and their second generation. As mentioned above, social issues among the settlers are closely monitored and reported to Felda regional office by the Social Development Assistant [SDA]. Complied Criterion 6.2 There are open and transparent methods for communication and consultation between growers and/or millers, local communities and other affected or interested parties. Indicators Findings and Objective Evidence Compliance 6.2.1 Consultation and communication procedures shall be documented. Major Compliance Policy on industrial relations, i.e, “Polisi Perhubungan Sosial”, for internal and external communication and consultation is available. In Scheme Smallholder estates audited, at least 3 different meetings between the Felda management office and the Scheme Smallholders conducted every month. Complied Among available channels of communications between the management and affected or interested parties are, the Joint Consultative Committee [JCC], gathering with Felda Scheme Smallholders, Jawatankuasa Kemajuan dan Keselamatan Kampung/Rancangan [JKKR], Gerakan Persatuan Wanita [GPW], etc. All of these meetings are conducted monthly. Other than meetings and gatherings, affected parties also have access to workplace inspections, suggestion boxes, housing maintenance request forms to raise their concerns. All these meetings are minuted and activities are recorded. 6.2.2 A management official responsible for these issues shall be nominated. Minor Compliance Organisation charts in all PMUs visited show that different responsible persons are nominated for different sectors of stakeholders. Interviews with mill and estate managers verified the understanding of their roles and responsibilities. Some examples assigned staff to attend social issues are; 1. Mr. Dharma Suria Sidek through assignment letter for as Social Officer dated 1 July 2015 signed by Ahmad Johari, Estate Manager in Felda Umas. 2. Mr. Mr. Beliney Justin through assignment letter for as Social Officer dated 11 June 2015 signed by Yusof Sidek, Estate Manager in Felda Umas 4. 6.2.3 A list of stakeholders, records of all communication, including confirmation of receipt and that effort are made to ensure understanding by affected parties, and records of actions taken in response to input from stakeholders, shall be maintained. It was found in Umas 2/3, 4 and 6 Estates that the stakeholder lists had not include some parties who have direct interest in the business of the Organisation, e.g. schools, clinics, Yayasan Peduli, neighbouring estates not belonging to Felda group, Auxiliary Police, spouses of foreign workers. This had been raised as a Minor NC at Umas 5 and 6 Complied Major NC # JMD-01 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Minor Compliance Page 37 of 75 Estates during the Main Assessment. Since this NC is recurring, it is now graded as a Major NC. Internal stakeholders may raise their concerns through different communication channels as mentioned in 6.2.1. External stakeholders may specifically raise their concerns through suggestion boxes and complaint form, i.e. “Rekod Pertanyaan Dan Maklumbalas” provided by each PMU. There are also records sighted where external stakeholders communicated with the PMUs with some specific requests, e.g. donations. All these requests were responded and maintained properly. Criterion 6.3 There is a mutually agreed and documented system for dealing with complaints and grievances, which is implemented and accepted by all affected parties. Indicators Findings and Objective Evidence Compliance 6.3.1 The system, open to all affected parties, shall resolve disputes in an effective, timely and appropriate manner, ensuring anonymity of complainants and whistleblowers, where requested. Major Compliance The PMU has an established and documented system for dealing with complaints and grievances and it was implemented through Manual Lestari 1A [ML-1A/L2-PR4(0)]. Complied 6.3.2 Documentation of both the process by which a dispute was resolved and the outcome shall be available. Minor Compliance Complaints and grievances are handled by respective responsible persons. Outcomes from the actions taken are recorded in different manners, e.g. meeting minutes and payment vouchers to contractors. Date of action commencement and status of each action are stated clearly. Respect of anonymity and protection of complainants is provided through “Polisi Pemberian Maklumat”, dated 18 Jan 2013 signed by Dato’ Sabri Ahmad, Group President. The record shows that ‘Complaints and Grievances Book’ in all estates visited are still active in recording complaints/requests made by employees and Scheme Smallholders. However, in most cases, complaints received through regular meetings and house visits conducted at the settlers level. Latest entry in grievance book in Felda Umas 4 was on 12 Aug 2014 from Salam Kassim regarding status of investment in Koperasi Permodalan Felda [KPF]. Complied Criterion 6.4 Any negotiations concerning compensation for loss of legal, customary or user rights are dealt with through a documented system that enables indigenous peoples, local communities and other stakeholders to express their views through their own representative institutions. Indicators Findings and Objective Evidence Compliance 6.4.1 A procedure for identifying legal, customary or user rights, and a procedure for identifying people entitled to compensation, shall be in place. Major Compliance No cases requiring any negotiation or compensation pertaining to these criteria. There have been no changes in this status as at the period of verification on site. Complied 6.4.2 A procedure for calculating and distributing fair compensation (monetary or otherwise) shall be established and implemented, monitored and evaluated in a participatory way, and corrective actions taken as a result of this evaluation. This procedure shall take into account: gender At the time of audit, there were no borders which were directly adjacent to any villages or native land with the FELDA Scheme Smallholders. The FELDA Scheme Smallholders operations are based on approval from state government. Therefore, no cases requiring any negotiation or compensation pertaining to these criteria. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 38 of 75 differences in the power to claim rights, ownership and access to land; differences of transmigrants and long-established communities; and differences in ethnic groups’ proof of legal versus communal ownership of land. Minor Compliance 6.4.3 The process and outcome of any negotiated agreements and compensation claims shall be documented, with evidence of the participation of affected parties, and made publicly available. Major Compliance No cases requiring any negotiation or compensation pertaining to these criteria. There have been no changes in this status as at the period of verification on site. Complied Criterion 6.5 Pay and conditions for employees and for contract workers always meet at least legal or industry minimum standards and are sufficient to provide decent living wages. Indicators Findings and Objective Evidence Compliance 6.5.1 Documentation of pay and conditions shall be available. Major Compliance Only local workers are hired at the Felda Umas POM and in all the estates offices. However, the settlers cooperatives and contractors providing agricultural services to the Scheme Smallholders hired both local and foreign workers. Documentation and conditions of pay for foreign workers hired in Felda Umas 6 are available for verification. Employment agreement with foreign workers, who are mostly from Indonesia, stated all statutory fringe benefits and eligible incentives, e.g. working hours, overtime, leave and medical benefits, maternity leave for women, insurance coverage, deductions, resignation notice period, company rules. The payment slips for foreign workers at the Felda Umas 6 sighted are easy to understand and this fact was further verified with migrant workers. Payments are made latest by 7th of each month. Payment slips for foreign and local workers hired by the contractors and settlers’ cooperatives also verified as compliance to the Minimum Wages Order 2012. Holidays entitlements as required by the laws are satisfactorily fulfilled, e.g. annual leaves, public holidays and maternity leave. Payments for unused annual leaves in December 2014 were sighted at Felda Umas 6 office. Felda Umas 6, contractors and setters’ cooperative who foreign as well as local workers in their employment, provide free housing and clean water supply, free electricity, medical benefits, insurance cover and basic amenities that over all constitutes decent living for the employees. Complied 6.5.2 Labour laws, union agreements or direct contracts of employment detailing payments and conditions of employment (e.g. working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, reasons for dismissal, period of notice, etc.) shall be available in the languages understood by the workers or explained carefully to them by a management official. Minor Compliance Offer letters and signed “Pengakuan Penerimaan Syaratsyarat Perkhidmatan Petugas Syarikat Kumpulan Felda & Kod Etika dan Tatalaku Petugas Syarikat Kumpulan Felda yang berkuatkuasa Mulai 1 Januari 2010” for local workers are sighted. Documented employment contract, i.e. “Surat Perjanjian Pekerjaan diantara Felda Global Ventures Plantations (M) Sdn. Bhd. (974143 – H) dengan Pekerja Asing Indonesia” for foreign workers hired by Felda Umas 6 were sighted during the audit. The document covers all issue such as working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, and reasons for dismissal, period of notice Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 39 of 75 made available in Bahasa Malaysia which is understood by the workers. In July 2015 field workers report submitted by Felda Umas 6 to Felda Regional Office in Lahad Datu listed a few workers receiving less than RM900 as required in minimum wages regulation due to absent from work, e.g. Amirullah Helleng absent 4 days Halim Umar abent 6 days Allan Librea absent 4 days Payment for Sulastri Basri in July 2015 was also found did not meet the minimum wages of RM900 even though she has no absent day in that particular month. To reach RM34.62/day, target for loose fruit collection should be 0.27MT/per day with the rate RM130/MT. Review of her productivity level showed she did not reach minimum target required per day for the works assigned to her. Out of 24 offered days, she was able to collect loose fruits more than the minimum target only for 4 days, the rest of the month she collected less than 0.20 MT/day. Working conditions of workers hired by contractors and settlers cooperative are satisfactory. No signed contract, but basic understanding between the contractors and the foreign workers are type of jobs offered, rate and payment period should be fulfilled satisfactorily. Passports, permits and insurance are managed by the contractors. Documents for renewal of work permits, e.g. FOMEMA and insurance were verified. It was also found the workers received more than required minimum wages if the workers reached the daily target and working the whole month without absent. Payment is calculated based on piece rate, thus the workers have to reach certain target per day as well in order to reach the minimum pay of RM900/month. However, the rate offered is higher than what is offered by Felda but comes with lesser fringe benefits. 6.5.3 Growers and millers shall provide adequate housing, water supplies, medical, educational and welfare amenities to national standards or above, where no such public facilities are available or accessible. Minor Compliance The Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446) is yet to be enforced by Sabah Labour Department. However, the PMU is noted to have provided adequate amenities to their local workers, foreign workers as well as the Scheme Smallholders. Site visits to foreign workers’ quarters as well as the Scheme Smallholders housing and interviews with their dependents revealed their general satisfaction with their housing conditions and amenities. Housing, electricity and water supply All Felda staff, Scheme Smallholders and foreign workers are provided with proper housing. Electricity and water billing system for Felda Staff and scheme smallholders is based on pay-per-use but free-of-charge for foreign workers. 24-hour electricity and water supply to all residents in the complex. Rubbish is collected every third day. Foreign workers hired by the contractors also provided with proper accommodation but on a rental basis. However, it was found in Umas 6 Estate, at least six families from two separate blocks in foreign workers housing quarters are sharing one common working toilet. The toilet facility is inadequate for daily conducive living. Minor NC # JMD-01 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 40 of 75 Schools For local children, includes children of Felda staff and Scheme Smallholders, there are government primary, secondary and religious schools in the vicinity of the PMUs. Transport is provided free for schools children daily. Foreign workers are not allowed to bring their family from abroad. However for foreign workers who had been in Sabah before immigration enforcement of the regulation, their children are schooled in a privately managed school, i.e. Yayasan Peduli. Felda is responsible for the maintenance of the school building and contributing to the wages of the teachers. Transport to and from the school for foreign workers children is provide free of charge. Sundry shops Sundry shops and other facilities are available in the vicinity of the PMUs, e.g. banks, petrol station, fresh market, night market, restaurants and other eating places. Crèche ( Rumah Asuhan Kanak-kanak) Government managed kindergartens, i.e. Tadika KEMAS, are available in all estates visited for pre-school children. There is a crèche in Felda Umas 6 that provides baby-sitting services during working hours to workers’ children. The crèche showed that it was in reasonably clean condition. Crèche ayah are well trained on how to use the medical kits provided in every crèche. Medical clinics A government managed clinics is available at the vicinity of the PMUs. Medical allowance limit for married Felda staff is RM400/year and bachelor staff is RM200/year. Foreign workers hired by Felda are entitled for RM200/year of medical allowance. Transport to and from the clinics are provided free for Felda staff and the foreign workers. Felda foreign workers are covered by insurance underwritten by Etiqa Takaful, i.e. through Foreign Workers Compensation Scheme. The insurance are still valid at the time of audit. Contractors hired foreign workers are also covered by insurance as part of the requirement for awarding a contract and in acquiring valid working permit. 6.5.4 Growers and millers shall make demonstrable efforts to monitor and improve workers’ access to adequate, sufficient and affordable food. Minor Compliance Food for the Felda staff, Scheme Smallholder and foreign workers are provided through sundry shops at the vicinity of the PMUs. Most of the sundry shops are operated by the Scheme Smallholders. Complied Criterion 6.6 The employer respects the rights of all personnel to form and join trade unions of their choice and to bargain collectively. Where the right to freedom of association and collective bargaining are restricted under law, the employer facilitates parallel means of independent and free association and bargaining for all such personnel. Indicators Findings and Objective Evidence Compliance 6.6.1 A published statement in local languages recognising freedom of association shall be available. Major Compliance The published statements of policy “Kebebasan Menganggotai Kesatuan/Khidmat Sukarela”, dated 28 Jun. 2011 signed by Dato’Dzulkifli Abd. Wahab, Pengarah Besar Felda, recognises the employee’s freedom of association, was found to be available and widely displayed in all notice boards of the PMUs. This policy is available in Bahasa Malaysia which can be understood by majority of the workers. All non-executive Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 41 of 75 Felda staff are members of Kesatuan Pekerja-Pekerja Felda Palm Industries Sdn. Bhd. and all executives staff are members of Persatuan Kakitangan Kanan Felda [PKKF]. Membership fees are between RM5-10 through monthly salary deduction. 6.6.2 Minutes of meetings with main trade unions or workers representatives shall be documented. Minor Compliance Both unions mentioned above meet annually. Minutes of “Kesatuan Pekerja-Pekerja Felda Palm Industries Sdn. Bhd.” meetings were not forwarded to the estates visited as no staff from those estates are members of the regional committee. Complied Criterion 6.7 Children are not employed or exploited. Indicators Findings and Objective Evidence Compliance 6.7.1 There shall be documentary evidence that minimum age requirements are met. Major Compliance The PMU has a policy of not employing child labour i.e. persons below 17 years old in accordance with Employment Act 265 as evidenced in “Polisi Pekerja Kanak-Kanak”, dated 20 Dec. 2010 signed by Dato’Dzulkifli Abd. Wahab, Pengarah Besar Felda. This policy is displayed at strategic public places. Complied Employees and workers profile were sighted during the audit. No underage workers found. This fact was further verified through interviews with staff and workers in the PMUs. Passport photos and birthdays of the foreign workers hired by Felda Umas 6 were checked and none of them found to be underage. Youngest foreign worker found was at the age of 19 with complete travel documents. Criterion 6.8 Any form of discrimination based on race, caste, national origin, religion, disability, gender, sexual orientation, union membership, political affiliation, or age, is prohibited. Indicators Findings and Objective Evidence Compliance 6.8.1 A publicly available equal opportunities policy including identification of relevant/affected groups in the local environment shall be documented. Major Compliance The PMU has a publicly displayed documented policy on equal opportunities, i.e. “Polisi Kesetaraan Peluang”, dated 20 Dis. 2010, signed by Dato’Dzulkifli Abd. Wahab, Pengarah Besar Felda. The policy stressed on non-discrimination based on race, caste, nationality, religion, gender, sexual orientation, disability/handicap, and union/political affiliations. However, positive discrimination for the benefit of certain society groups may be allowed after consultation. Complied 6.8.2 Evidence shall be provided that employees and groups including local communities, women, and migrant workers have not been discriminated against. Major Compliance Felda as an organisation adopted the “Polisi Pengambilan Pekerja Asing” dated 1 Jul. 2013. The employment of foreign workers was implemented without affecting the opportunities for local communities. Local workers at the POM and estate offices are covered under SOCSO scheme, whilst, migrant workers working at Felda Umas 6 are covered under Foreign Workers Compensation scheme (FWCS) underwritten by Etiqa Takaful. Insurance covers sighted shows validity at least until Apr. 2016. Interviews with Felda Umas 6 estate foreign workers revealed satisfaction with the PMUs for job opportunities and they enjoy all common amenities like free housing, free water and electricity supplies and medical care. They are aware that their grievances can be raised through various channels, especially the regular roll call meetings they are attending every morning. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 6.8.3 It shall be demonstrated that recruitment selection, hiring and promotion are based on skills, capabilities, qualities, and medical fitness necessary for the jobs available. Minor Compliance Depending on the nature of work positions, The PMU management takes into considerations the needs for technical qualifications/experience and related skills in recruitment selection, hiring and promotion exercises. It was verified that the promotions to higher position at the estates and POM were based on evaluations which considered the skill, capabilities, qualities and medical fitness of the employees. Thus, in the estates visited, some of foreign workers are promoted to mandore and supervisor positions incharge of some inexperience local workers. Page 42 of 75 Complied Criterion 6.9 There is no harassment or abuse in the work place, and reproductive rights are protected. Indicators Findings and Objective Evidence 6.9.1 A policy to prevent sexual and all other forms of harassment and violence shall be implemented and communicated to all levels of the workforce. Major Compliance A documented policy to prevent sexual harassment and violence “Polisi Gangguan Seksual dan Keganasan” is available and publicly displayed, i.e. “Polisi Gangguan Seksual Dan Keganasan”, dated 28 Jun. 2011 signed by Dato’ Dzulkifli Abd. Wahab, Pengarah Besar Felda and “Polisi Gangguan Sesual Keganasan Serta Hak Kebebasan Reproduksi”, at the POM dated 1 June 2014 signed by Mohammed Emir Mavani Abdullah, President and Chairman of FGV. Gender committees or equivalent are formed, i.e. Kelab Keluarga Dayabudi [KKD] in the POM and Gerakan Persatuan Wanita [GPW] in the estates. All committee members are aware of the policy and its complaints procedures. KKD conducted a meeting in 13 June 2015 and discussion as well as refreshing course on sexual harassment issues was included. Similarly, in all estates visited only female workers and staff participated in Gender Committee meeting. Thus, sexual policy and its related procedures have not been well communicated to all levels of the workforce, especially male workers and settlers. Furthermore, the understanding of those who had been briefed with the policy, e.g. female staff and GPW, were also very low. Compliance Major NC # JMD-02 6.9.2 A policy to protect the reproductive rights of all, especially of women, shall be implemented and communicated to all levels of the workforce. Major Compliance The PMU’s commitment to protect the reproductive rights and rights to have a family of the workers especially women is evidently stated in the policy to prevent sexual harassment and violence “Polisi Gangguan Seksual Dan Keganasan”, dated 28 Jun. 2011 signed by Dato’ Dzulkifli Abd. Wahab, Pengarah Besar Felda. Local female staff is fully aware that they are entitled for two months paid maternity leave. However, no female Felda staff applied for maternity leave between 2014-2015. Complied 6.9.3 A specific grievance mechanism which respects anonymity and protects complainants where requested shall be established, implemented, and communicated to all levels of the workforce. Minor Compliance Complaint and grievance procedures “Prosedur Menangani Aduan dan Rungutan dan Polisi Pemberian Maklumat / whistle blowing” are available to manage grievances and complaints from internal and external stakeholders. “Polisi Pemberian Maklumat” circulated in a memo dated 24 Feb. 2015 with reference (1)FGVHB/GIA/WB (2015) specifically mentioned protection/secrecy of the complainants. Manual Lestari 1A,ML!A/L2PR4(1), 7.0 “Perlindungan dan Kerahsiaan” also specifically covered the secrecy of complainant identity. Management confirmed that there has been no report of sexual harassment in the PMU so far. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 43 of 75 Criterion 6.10 Growers and millers deal fairly and transparently with smallholders and other local businesses. Indicators Findings and Objective Evidence Compliance 6.10.1 Current and past prices paid for Fresh Fruit Bunches (FFB) shall be publicly available. Onsite audit verified that the current and past prices paid for FFB pricing were displayed at the Mill and Estate offices. FFB price paid per delivery is also stated in each truck delivery slip issued by the mill. Complied Pricing mechanism for FFB is fair and transparent. Price of FFB was set based on MPOB approved price. FFB was also graded by licensed graders based on MPOB specification. Complied 6.10.3 Evidence shall be available that all parties understand the contractual agreements they enter into, and that contracts are fair, legal and transparent. Minor Compliance Stakeholder consultation conducted during the assessment involving suppliers, contractors, local and foreign workers confirmed that they understand the contractual agreements (such as terms and payment) they enter into with the PMU. They also consider the business transactions as fair and transparent. Complied 6.10.4 Agreed payments shall be made in a timely manner. Minor Compliance Agreed payments are made promptly within the 30-day of the following month. Through interviews made, there is no evidence to suggest of any unfair business practices with the local businesses. Complied Minor Compliance 6.10.2 Evidence shall be available that growers/millers have explained FFB pricing, and pricing mechanisms for FFB and inputs/services shall be documented (where these are under the control of the mill or plantation). Major Compliance Criterion 6.11 Growers and millers contribute to local sustainable development where appropriate. Indicators Findings and Objective Evidence Compliance 6.11.1 Contributions to local development that are based on the results of consultation with local communities shall be demonstrated. The PMU’s contribution towards local communities had been evidenced in several social areas and verified during on site visit as follows: Complied 1. Free tuition, Quran reciting lesson for children of Felda staff and Scheme Smallholders. 2. Tabung Kebajikan Peneroka, maximum 10,000 for 3 years for each application. 3. Monthly monitoring of social issues, e.g. illegal race, drug, gambling, by Settlers Development Assistant. [Pembantu Pembangunan Masyarakat] is submitted to Regional Office. 4. 5. Annual student excellent award. 6. Free transportation to and from the schools for local and foreign workers. Minor Compliance 6.11.2 Where there are scheme smallholders, there shall be evidence that efforts and/or resources have been allocated to improve smallholder productivity Minor Compliance Maintenance of buildings and contributing to wages of teachers in Yayasan Peduli. Settlers are co-owners of certain percentage of the land within Felda Umas 2/3 and Felda Umas 4. There are evident that the PMUs are taking all efforts possible to improve the productivity. E.g. all maintenance works in the plantations are tendered within the settlers’ community through settler’ managed cooperatives to ensure the works awarded are properly conducted. Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 44 of 75 Criterion 6.12 No forms of forced or trafficked labour are used. 6.12.1 There shall be evidence that no forms of forced or trafficked labour are used. Major Compliance In general Felda is adopting “Polisi Pengambilan Pekerja Asing” dated 1 June 2014 signed by Mohammed Emir Mavani Abdullah, Presiden and CEO FGVwith regards to the issue of trafficked labour. The policy clearly stated all foreign workers hired by Felda are acquired through legal channels. Audit of employment records such as work permits in the estate offices confirmed that all migrant workers were recruited through legal means and according to the regulatory requirements. Unit Tenaga Kerja, FELDA Global Ventures [FGV] is the main unit organising recruitment of new foreign workers in collaboration with private recruitment agencies in the country of origin. PMUs responsibilities are only to allocate each foreign workers with suitable accommodation and offer them enough jobs in a month. Complied It was observed that upon arrival at the estate all foreign workers had already filled a form stating their consent for the management office to keep the passport on their behalf. The main reason for this practice is for safekeeping and smooth work permit renewal process each year. Copy of the passport with official stamp from the office will be provided to the foreign workers should they require it. But the original passport will be given if the foreign workers are applying for long leaves to go back to their home country. 6.12.2 Where applicable, it shall be demonstrated that no contract substitution has occurred. Minor Compliance There was no evidence of contract substitution and this was confirmed from interviews with workers and relevant stakeholders. Contract between Felda and the foreign workers are already explained even before they agreed to join in their respective home country. Complied 6.12.3 Where temporary or migrant workers are employed, a special labour policy and procedures shall be established and implemented. Major Compliance The special policy on recruitment of foreign workers “Polisi Pengambilan Pekerja Asing” and equal opportunities “Polisi Kesetaraan Peluang” are established and the implementations are verified to be satisfactory. Review on employment contracts of foreign workers also confirmed that the policies, including minimum wages have also been duly implemented. Complied Criterion 6.13 Growers and millers respect human rights. Indicators Findings and Objective Evidence Compliance 6.13.1 A policy to respect human rights shall be documented and communicated to all levels of the workforce and operations (see Criteria 1.2 and 2.1). Major Compliance Felda in general is adopting “Polisi Hak Asasi Manusia”, dated 1 June 2014 signed by Datuk Faizoull Ahmad, Pengarah Besar Felda. This policy similar with all other policies adopted by Felda are communicated to all stakeholder by displaying the policies in public places, briefing during morning roll calls, etc. Complied 6.13.2 As long as children of plantation workers of Sabah and Sarawak are not secured a right to go to government school, the plantation companies should engage in a process to secure the children of the plantation workers access to education as a moral obligation. Minor Compliance The PMU is in collaboration the Yayasan Peduli Pendidikan Anak Indonesia (YPPAI) which is an NGO catering to the education needs of the children of school going age for the Indonesian foreign workers both primary and secondary. Complied It was verified that transport has been provided free for children of the workers and the PMU has maintained contribution to the monthly operation of both the primary and secondary level of these schools. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 45 of 75 Principle 7: Responsible development of new plantings KKS Umas PMU has documented procedures for this development but to date has not carried any new plantings after Nov 2005. Therefore, the requirements of Principle 7 are not applicable during this assessment. Principle 8: Commitment to continuous improvement in key areas of activity Criterion 8.1 Growers and millers regularly monitor and review their activities, and develop and implement action plans that allow demonstrable continual improvement in key operations. Indicators Findings and Objective Evidence 8.1.1 The action plan for continual improvement shall be implemented, based on a consideration of the main social and environmental impacts and opportunities of the grower/mill, and shall include a range of Indicators covered by these Principles and Criteria. Umas PMU had planned and progressively implemented continual improvement activities in the POM and estates: Continual improvements for the POM: 1. Biogas plant for power generation at Umas POM. This project is managed by Felda Engineering Services which is the engineering arm of the Felda Group. 2. BOD level at the final discharge point to be < 100 ppm. 3. Stack emission with release of black smoke below Ringelmann Chart no. 2 4. Increase OER to 22% and KER to 5.10%. 5. Recycling and reduction of waste (recycle scrap iron, palm fiber and shell as renewable fuel). 6. Timely monitoring, disposal and updating records for disposal of Schedules Wastes: spent hydraulic oil (SW 306), spent lubricant oil (SW 305), used chemical containers/drums (SW 409) and used filters (SW 410). As a minimum, these shall include, but are not necessarily be limited to: • Reduction in use of pesticides (Criterion 4.6); • Environmental impacts (Criteria 4.3, 5.1 and 5.2); • Waste reduction (Criterion 5.3); • Pollution and greenhouse gas (GHG) emissions (Criteria 5.6 and 7.8); • Social impacts (Criterion 6.1); • Encourage optimising the yield of the supply base. Major Compliance Continual improvements for Estates: 1. Continual progress is made by estates to minimize the usage of chemical such as paraquat and improvement in reduction of rat baits. 2. Estates practice the establishment of cover crops in replanting field in Umas 2/3 and Umas 4 estates. 3. Biomas obtained from the mill are POME, EFB and Bunch Ash are used in recommended fields in Umas 6 estate. 4. There is improvement noted in advocating frond stacking in L-shaped pattern in straight line planting and terrace edges in terrace planting. 5. Road conditions are satisfactory. 6. The water run-off from field roads into terraces and silt pits are properly maintained. 7. Within terraces there are stop bunds constructed to retain water. Improvements in Social Activities for POM and Estates: 1. Repair of houses/quarters, Sports Day, festive celebrations, Quran and tuition classes, rubbish collection and fogging. 2. Tabung Kebajikan Peneroka, maximum RM10,000 for 3 years for each application. Compliance INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 46 of 75 3. Monthly monitoring of social issues, e.g. illegal race, drug, gambling, by Settlers Development Assistant. [Pembantu Pembangunan Masyarakat] is submitted to Regional Office. 4. Annual student excellent award. 5. Maintenance of buildings and contributing to wages of teachers in Yayasan Peduli. There is an Action Plan for Continual Improvement and FGVPM Umas 6 Estate had implemented the various components of the Action Plan. However, the records of implementation of the Action Plan are not readily available. This is a noncompliance against the requirement that Action Plan for Continual Improvement shall be implemented, based upon a consideration of the main social and environmental impacts and opportunities. Major NC# OCL-01 3.1.1 Supply Chain Certification Standards Findings - on CPO Mill The Supply Chain model applied at KKS Umas POM during this assessment is Module E – CPO Mills: Mass Balance (MB). Details of findings are as follows: E.1 Definition Indicators E.1.1 Certification for CPO mills is necessary to verify the volumes of certified and uncertified FFB entering the mill and volume sales of RSPO certified producers. A mill may be taking delivery of FFB from uncertified growers, in addition to those from its own certified land base. In that scenario, the mill can claim only the volume of oil palm products produced from processing of the certified FFB as MB. Findings and Objective Evidence The POM processed FFB from its own supply base and Outside Crop Producers (see Section 1.3). The CPO Mill is therefore applying the Mass Balance (MB) module. Compliance Complied E.2 Explanation Indicators E.2.1 The estimated tonnage of CPO and PK products that could potentially be produced by the certified mill must be recorded by the CB in the public summary of the P&C certification report. This figure represents the total volume of certified palm oil product (CPO and PK) that the certified mill is allowed to deliver in a year. The actual tonnage produced should then be recorded in each subsequent annual surveillance report. Findings and Objective Evidence The estimated tonnage of CPO and PK products that could potentially be produced by the POM is recorded in this Assessment Report. This figure represents the total volume of certified palm oil product (CPO and PK) that the certified mill is allowed to deliver in a year. The actual tonnage produced has been recorded in each annual surveillance report (see Section 1.8.2 Table 6 and Section 1.8.3 Table 7). Compliance Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 E.2.2 Page 47 of 75 The POM meets all registration and reporting requirements for the appropriate supply chain through the RSPO Supply Chain managing organization (RSPO IT platform or Book and Claim). Complied A documented Supply Chain Procedure Doc No. FGVPMRSPO SCCS Issue 2.0 Rev 1.0 (Effective 21 Mar 2015) SOP for Mill RSPO Supply Chain Certification System has been established and implemented. The procedure covered the implementation of all elements of MB Module that include Organization Chart, Management Functions & Job Descriptions, Claims, FFB Delivery Plantation to Mill, CPO/PK Delivery Mill to customer, Record Keeping, Training. Complied a) Complete and up to date procedures covering the implementation of all the elements in these requirements The documented procedure and its implementation confirmed to have complied with all the specified requirements of Mass Balance (MB) Module E. Complied b) The name of the person having overall responsibility for and authority over the implementation of these requirements and compliance with all applicable requirements. This person shall be able to demonstrate awareness of the site’s procedures for the implementation of this standard. The Umas POM Assistant Mill Manager, Mr. Khairul Nazim bin Bahrom, (contact no: 013-7905143 email:[email protected] ) has been appointed as the person in charge for the overall responsibility and authority for implementation and compliance with the documented procedure. He and other relevant staff under his charge demonstrated competence, skill and knowledge of the RSPO Supply Chain Certification Standard Module E requirements and its implementation. Interviews of the relevant staff confirmed their knowledge of the RSPO Supply Chain Certification requirements for the respective areas of operations. Thus the corrective action taken on previous assessment Minor NCR # 5 of 7 verified to be effective. Complied The mill must also meet all registration and reporting requirements for the appropriate supply chain through the RSPO supply chain managing organization (RSPO IT platform or book and claim). E.3 Documented procedures E.3.1 The site shall have written procedures and/or work instructions to ensure the implementation of all the elements specified in these requirements. This shall include at minimum the following: The Palm Oil Mill Organization Chart and job responsibilities of employees (Mill Manager, Assistant Managers, Engineers, Assistant Engineers, Technicians, Security Officer, Weighbridge Operator, Laboratory Chemist and clerks) have been suitably defined in the SOP. E.3.2 The site shall have documented procedures for receiving and processing certified and noncertified FFBs. The SOP covers the receiving of FFB supply from the PMU estates, Felda Settlers’ Scheme Smallholders, other FGVPM/Felda PMUs and also Outside Crop Producers. All supplies of FFB were subjected to verification of documents (delivery notes) to determine the origin, quantity and quality of the FFB. The Weighbridge Ticket for FFB indicated the date, vehicle number, estate & field number, harvesting date, security seal number and weight. All Storage tanks at the POM are designated as Mass Balance CPO and PK. Monthly FFB and CPO/PK Report and YTD Report for the year 2014 and Jan–Jul 2015 were verified to have complied with requirements of the MB Module whereby the Palm Oil Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 48 of 75 Mill received and processed FFB from its own estates and Outside Crop Producers. E.4 Purchasing and goods in Indicators Findings and Objective Evidence Compliance E.4.1 The Mill verifies and records tonnages and supply source of FFB received at the weighbridge in the delivery notes and weighbridge tickets and all FFB data are entered by the weighing clerk into the Felda computer system or reporting spreadsheet every day. Daily and monthly reports are submitted to the Sabah Zone Office and Kuala Lumpur Head Office through the Mill Performance Report (MPR) system. Production Report for year 2014 and Jan–Jul 2015 verified to be Mass Balance palm products. Satisfactory performance of deliveries of FFB made by transport contractor, Felda Transport Services. Complied The facility shall verify and document the tonnages and sources of certified and noncertified FFBs received. Noted that there are FFB from Outside Crop Producers received and processed by the POM, which are considered as non-certified FFB using the Mass Balance Module. The documented Supply Chain SOP has specified that the responsible POM personnel shall check production quantity against the certified amount and notify RSPO, the CB and Sustainability Department of any projected overproduction of certified tonnage. So far, there is no projected overproduction. Complied Indicators Findings and Objective Evidence Compliance E.5.1 As per the SOP, the records are archived and to be stored for a minimum of 10 years. Traceability was verified for the production reports for year 2014 and Jan-Jul 2015 from the related records (FFB Delivery Note, Weigh Ticket, FFB & Truck Daily Summary, Production Report, CPO & PK Storage Report, and CPO & PK Delivery Orders. Transaction documents and bookkeeping of CPO and PK are done daily and monthly summary report of FFB receipt, FFB processed, CPO production, PK production and balance stocks submitted to the Sabah Zone Office and Kuala Lumpur Head Office. The two weighbridges at the Mill are duly calibrated and calibration certificates found to be in order. There is no PKO and Palm Kernel Mill at the said POM facility. PK sold and delivered to Kilang Isi Sawit Sahabat at Wilayah Sahabat. Deduction and conversion ratios for the volumes of CPO and PK delivered from the Palm Oil Mill have been appropriately done and recorded. All deliveries of the MB sales are from positive stock. The POM had maintained a monthly summary of all receipts of FFB, production tonnage and dispatch of CPO and PK. This inventory is balanced every 3 months. Complied E.4.2 The facility shall inform the CB immediately if there is a projected overproduction of certified tonnage. E.5 Record keeping a) The site shall record and balance all receipts of RSPO certified FFB and deliveries of RSPO certified CPO and PK on a three-monthly basis. b) All volumes of palm oil and palm kernel oil that are delivered are deducted from the material accounting system according to conversion ratios stated by RSPO. c) The site can only deliver Mass Balance sales from a positive stock. Positive stock can include product ordered for delivery within three months. However, a site is allowed to sell short.(ie product can be sold before it is in stock). E.5.2 In cases where a mill outsources activities to an independent (not owned by the same organization) palm kernel crush, the crush still No outsourcing of activities. Not Applicable INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 49 of 75 falls under the responsibility of the mill and does not need to be separately certified. The mill has to ensure that the crush is covered through a signed and enforceable agreement. 3.1.2 Status on Supply Chain on POM: Based on the documents and records presented during the on-site verifications made, it is concluded that the Felda KKS Umas POM has been able to comply with the requirements of the RSPO SCCS under the ‘MB’ module and is thus eligible for ‘MB’ trading for its palm products for year 2015/2016. 3.1.3 Monitoring of CSPO and CSPK traded: Trading of CSPO and CSPK are via RSPO eTrace, GreenPalm and ISCC e-platforms. The records maintained at the POM relied on internal communications from the trading arm of FGVPM, i.e. the Logistics Department based at the HQ, Kuala Lumpur. Based on records maintained at the POM, the tonnages of CSPO traded as verified during assessment are as follows: RSPO ISCC Book & Claim Total Traded Actual Produced CSPO - Actual Jan–Dec 2014 (MT) 0 0 0 0 26018 CSPK - Actual Jan–Dec 2014 (MT) 0 0 0 0 6031 CSPO - Actual Jan–Jul 2015 (MT) 0 0 4718.32 4718.32 13587.48 CSPK - Actual Jan–Jul 2015 (MT) 3101.41 0 0 3101.41 3123.56 Notes: • Based on records maintained at the POM, it was verified that the total tonnage of CSPO traded has not exceeded the annual certified quantity. • PK are delivered to Felda subsidiary palm kernel crushing plant at Wilayah Sahabat or sold as ‘CSPK’. 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Positive Elements. The status of the Noncompliances (NCR) and Observations (OBS) identified against the MYNI Compliance Indicators is as per the details below: Assessment Type Year Noncompliance (NCR) Observations (OBS) Follow up status Main Assessment 2014 7 ( 3 Major and 4 Minor) 1 Actions taken on the NCRs and OBS verified to be effective during ASA-01. Annual Surveillance-01 2015 7 ( 3 Major and 4 Minor) 0 Next surveillance 3.2.1 Year 2014: Main Assessment (7 NCRs) NCR # MYNI Indicator 1 of 7 4.4.2 Details of NCR Date issued: 13/06/2014 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Major Page 50 of 75 Nonconformance: Buffer zones at Umas 1, Umas 5 and Umas 6 Estates did not have adequate signages to adequately demarcate buffer zones and for the prohibition of fertilizing and chemical spraying activities . Root Cause and Corrective Action: Estate managers did not allocate adequate budget for this. Actions to be taken are: 1) Provide adequate Sign Board "Buffer Zone" and a sign board " prohibition of fertilizing and chemical spraying activities " 2) Mark clearly the buffer zones (either on a tree or pole with red and white paint). 3) Issued letter of notification and provide information regarding the prohibition of pesticides and fertilizer in the buffer zone to the staff, workers, contractors and explorers. 4) Ensure there are no chemicals in Buffer Zone. Verification (Corrective Action): On site verification was followed up and conducted on 12 August 2014 by HQPSQM. The evidences submitted to CB auditor were reviewed and accepted for the closure of NC. NC status verified by auditor: Closed by MT Date closed: 12/08/2014 Verification of effectiveness: Verified during ASA-01 that the corrective action taken is effective. NC status verified by auditor: NR NCR # MYNI Indicator 2 of 7 Major 4.7.3 Date verified: 17 Aug 2015 Details of NCR Date issued: 13/06/2014 Nonconformance: The OSH implementation was inadequate in the following areas: a) Workers spraying weedicides, planting seedlings and harvesting FFB did not wear the PPE provided to them in an appropriate manner. b) Field supervisors did not bring First Aid Boxes to work-site at Umas 1, Umas 5 and Umas 6 estates. Root Cause and Corrective Action: Field Supervisors did not maintain discipline on this. Actions to be taken are: 1) Provide awareness training to employees and contractors of the importance of the use of PPE in the work. 2) Issued a directive requiring use of PPE to employees and contractors. 3) Appoint an officer to monitor the enforcement of the OSH proper use of PPE. 4) OSH Officer FGVPM will monitor and enforce the proper use of PPE. 5) Provide First Aid Kit for foreman and make sure all was always taken in the workplace / operations. 6) Regular monitoring of the content of content of First Aid Kit Verification (Corrective Action): On site verification was followed up and conducted on 12 August 2014 by HQPSQM. The evidences submitted to CB auditor were reviewed and accepted for the closure of NC. NC status verified by auditor: Closed by MT Date closed: 12/08/2014 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 51 of 75 Verification of effectiveness: Verified during ASA-01 that the corrective action taken is effective. NC status verified by auditor: NR NCR # MYNI Indicator 3 of 7 Major 6.1.3 Date verified: 17 Aug 2015 Details of NCR Date issued: 13/06/2014 Nonconformance: It was found in Umas 6 that as a consequence of the social impact study conducted, action plans were established. However, there was no record of implementation and monitoring of these action plans. Root Cause and Corrective Action: Estate Managers/Assistants lack understanding on this. Actions to be taken are: 1) Hold meetings with employees and contractors and other parties involved to discuss the action plan & assent results from a study of the social impact (SIA). 2) Implement SIA’s action plan accordingly 3) Appoint an officer responsible for recording and monitoring the progress of implementation of the action plan. Verification (Corrective Action): On site verification was followed up and conducted on 12 August 2014 by HQPSQM. The evidences submitted to CB auditor were reviewed and accepted for the closure of NC. NC status verified by auditor: Closed by MT Date closed: 12/08/2014 Verification of effectiveness: Verified during ASA-01 that the corrective action taken is effective. NC status verified by auditor: NR NCR # MYNI Indicator 4 of 7 Minor 4.1.3 Date verified: 17 Aug 2015 Details of NCR Date issued: 13/06/2014 Nonconformance: The PMU has identified and implemented Continual Improvement Plans with objectives & targets for the period 2014 to 2016 as required by Indicator 8.1.1 of Criterion 8.1. It was noted that the Palm Oil Mill has records of the results of the objectives & targets of their relevant continual action plan. However, the estates (Felda Umas 01, FGVPM Umas 05 and FGVPM Umas 06) could not provide records of the results of the objectives & targets of their relevant continual action plans Root Cause and Corrective Action: Estate Managers/Assistants lack understanding on this. Actions to be taken are: 1) Prepare and update continuous improvement plan objectives & targets for the period 2014-2016 e.g. Reduction of Pesticide Use, Environmental Impact, Maximize Recycling and Reduction of Pollution Control Plan, social impact and Production. Optimization criteria as set out by RSPO Indicator 8.1. 2) Record all results in achieving the objectives and targets set in the plan of continuous improvement and updating the progress in respective file and document INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 52 of 75 Verification (Corrective Action): Corrective action plan submitted was reviewed. Supporting documentation and evidences were verified to be acceptable. NC status verified by auditor: Closed by OCL Date closed: 17 Aug 2015 Verification of effectiveness: Verified during ASA-01 that the corrective action taken was implemented effectively. NC status verified by auditor: Closed by OCL NCR # MYNI Indicator 5 of 7 Minor E.5.1 Date verified: 17 Aug 2015 Details of NCR Date issued: 13/06/2014 Nonconformance: The PMU planned for the training on the Supply Chain Certification System for Mass Balance (MB) Module to be held in mid-Jun 2014. As to date, this training has not yet been conducted and there are no records as evidence of compliance with this requirement. Root Cause and Corrective Action: Mill Manager & Assistants lack understanding on this. Actions to be taken are: HQ & PSQM team will provide Supply Chain training to personnel involved in the POM. Verification (Corrective Action): Corrective action plan submitted was reviewed. Supporting documentation and evidences were verified to be acceptable. NC status verified by auditor: Closed by OCL Date closed: 17 Aug 2015 Verification of effectiveness: Verified during ASA-01 that the corrective action taken was implemented effectively. NC status verified by auditor: Closed by OCL NCR # MYNI Indicator 6 of 7 5.3.3 Minor Date verified: 17 Aug 2015 Details of NCR Date issued: 13/06/2014 Nonconformance: Documented list of waste control plans were not available at Umas 5 Estate. Root Cause and Corrective Action: Mill Manager & Assistants lack understanding on this. Actions to be taken are: To prepare and update documents waste control plan. Verification (Corrective Action): Corrective action plan submitted was reviewed. Supporting documentation and evidences were verified to be acceptable. NC status verified by auditor: Closed by OCL Date closed: 17 Aug 2015 Verification of effectiveness: Verified during ASA-01 that the corrective action taken was implemented effectively. NC status verified by auditor: Closed by OCL Date verified: 17 Aug 2015 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 NCR # MYNI Indicator 7 of 7 Minor 6.2.3 Page 53 of 75 Details of NCR Date issued: 13/06/2014 Nonconformance: It was found in Umas 5 and 6 that the stakeholder lists had not included Government Departments and Agencies, NGOs, suppliers, settlers when these are parties who have direct interest in the business of the Organisation. Root Cause and Corrective Action: Estate Managers & Assistants had overlooked this. Actions to be taken are: Update the list of Stakeholders to include government departments and agencies, non-governmental organizations, suppliers and settlers. Verification (Corrective Action): Corrective action plan submitted was reviewed. Supporting documentation and evidences were verified to be acceptable. NC status verified by auditor: Closed by JMD Date closed: 17 Aug 2015 Verification of effectiveness: Verified during ASA-01 that the corrective action taken was implemented effectively. NC status verified by auditor: Closed by JMD Date verified: 17 Aug 2015 3.2.2 Year 2015: ASA-01 (7 NCRs) NCR MYNI Indicator Major NC# JMD- 01 6.2.3 Details of NCR Date issued: 21 Aug 2015 Nonconformance: It was found in Umas 2/3, 4 and 6 Estates that the stakeholder lists had not include some parties who have direct interest in the business of the Organisation, e.g. schools, clinics, Yayasan Peduli, neighbouring estates not belonging to Felda group, Auxiliary Police, spouses of foreign workers. This had been raised as a Minor NC at Umas 5 and 6 Estates during the Main Assessment. Since this NC is recurring, it is now graded as a Major NC. Root Cause: No continuous check made on the stakeholder list by management. Corrective Action: Stakeholder list updated to include all parties concerned such as schools, clinics, Yayasan Peduli, neighbouring estates not belonging to Felda group, Auxiliary Police, spouses of foreign workers. The management shall review the stakeholder list at the beginning of each year and SPO Officer shall also check during internal audit. Verification (Corrective Action): Stakeholder list submitted verified to be updated as required. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 NC status verified by auditor: Closed by OCL Page 54 of 75 Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Major NC# JMD- 02 6.9.1 Details of NCR Date issued: 21 Aug 2015 Nonconformance: Sexual policy and its related procedures have not been well communicated to all levels of the workforce, especially male workers and settlers. Furthermore, the understanding of those who had been briefed with the policy, e.g. female staff and GPW, were also very low. Root Cause: The communication program was incomplete because it focuses on female staff only. Corrective Action: Communication program on sexual policy and complaint procedure on sexual harassment and reproductive rights of women was implemented to all levels of the workforce, including male workers and settlers. This program was also repeated for the female staff and GPW to increase their understanding. Verification (Corrective Action): Report of program and attendance list submitted and evidenced by photos. NC status verified by auditor: Closed by OCL Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Major NC# OCL- 01 8.1.1 Details of NCR Date issued: 21 Aug 2015 Nonconformance: There is an Action Plan for Continual Improvement and FGVPM Umas 6 Estate had implemented the various components of the Action Plan. However, the records of implementation of the Action Plan are not readily available. This is a noncompliance against the requirement that Action Plan for Continual Improvement shall be implemented, based upon a consideration of the main social and environmental impacts and opportunities. Root Cause: Continual Improvement program on social and environmental impacts was not recorded and there was no enforcement. Corrective Action: To review and implement all the items listed in the Continual Improvement Action Plan. Submit records of achievements or implementation results of the Continual Improvement. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 55 of 75 Verification (Corrective Action): Submitted documents and records verified to be satisfactory. NC status verified by auditor: Closed by OCL Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Minor NC# NR-01 4.1.2 Details of NCR Date issued: 21 Aug 2015 Nonconformance: The following were found during field assessment: (3) In Umas 2/3 Estate, signages were erected at the buffer zone areas. However, there is no boundary marking to indicate the demarcation of the riparian buffer zone. (4) In Umas 4 Estate, signages were erected at the buffer zone areas. Despite the signages, replanting of oil palm seedlings had been carried out within the buffer zone. The above findings are contrary to Felda SOP for Sustainable Oil Palm Estate Operation and there is a weakness in the mechanism to check consistent implementation of the procedures and best practices. Root Cause: Lack of monitoring and enforcement by management. Corrective Action: 1. Umas 2/3: Clear marking of the riparian buffer zone. 2. Umas 4: Clear the debris obstructing the correct flow of water in order to establish the buffer zone. Remove the oil plant seedlings planted within the buffer and replant at another point. Verification (Corrective Action): 1. Umas 2/3: Photo of the buffer zone submitted. 2. Umas 4: Photo of the correction to the flow of water and transfer of the planted oil palm seedling to another point. NC status verified by auditor: Closed by OCL Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Minor NC# NR- 02 4.7.5 Details of NCR Date issued: 21 Aug 2015 Nonconformance: At Umas 2/3 Estate Block 9, First Aid Medical Kit was not available during the harvesting operation. This is a non- compliance against the requirement for First Aid to be present in field operation. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 56 of 75 Root Cause: Lack of enforcement by the officer in the estate. Corrective Action: A directive to the officer and mandor to ensure that the mandor always carry the First Aid Kit to the work site. Monitoring and spot check by the Estate Manager every month. Verification (Corrective Action): Verified that the directive was issued and spot check made. NC status verified by auditor: Closed by OCL Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Minor NC# OCL- 01 5.6.3 Details of NCR Date issued: 21 Aug 2015 Nonconformance: The PMU has not complied with the requirement for submission of their GHG emission report (using PalmGHG or an equivalent) to RSPO Secretariat for review by the ERWG during the implementation period. If using tools other than PalmGHG, the PMU is required to submit these tools and their calculations for endorsement by RSPO well before their assessment. Root Cause: Report is ready and in process of checking and confirmation by the Head of RSPO Unit, FGVPM. Corrective Action: Corrective Action Plan is to submit the GHG Emission Report to RSPO Secretariat after checking and confirmation. Verification (Corrective Action): Corrective Action Plan accepted and will be verified for closure of the Minor NC prior or at the next surveillance assessment. NC status verified by auditor: OCL Date closed: At next ASA-02 Verification (for effectiveness): At next ASA-02 NCR MYNI Indicator Minor NC# JMD- 01 6.5.3 Details of NCR Date issued: 21 Aug 2015 Nonconformance: It was found in Umas 6 Estate, at least six families from two separate blocks in foreign workers housing quarters are sharing one common working toilet. The toilet facility is inadequate for daily conducive living. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 57 of 75 Root Cause: Lack of monitoring and enforcement by management. Corrective Action: 1. Prepare a repair program for all the faulty toilets. 2. Apply for a budget. 3. Repair the faulty toilets to a useable condition. Verification (Corrective Action): Repair program submitted. Evidence of the repaired toilets. NC status verified by auditor: Closed by OCL Date closed: 29 Sep 2015 Verification (for effectiveness): At next ASA-02 3.2.3 Year 2014: Main Assessment (1 Observation) Ref No: RSPO P&C Indicator 1 of 1 5.2.3 Location Details of Observation Umas PMU Grouping estates Although training has been conducted and certain degree of awareness is there, further enhanced activities such as additional training is needed. Understanding and monitoring of RTE issues could also be strengthen. Status Closed date Opened date 13 June 2014 17 Aug 2015 Remark, if any Closed during ASA-01 3.2.4 Year 2015: ASA-01 (0 Observation) Ref No: RSPO P&C Indicator Location Details of Observation Opened date Nil - - - - Status Closed date - Remark, if any - 3.2.5 Identified Positive Elements 3.3 1) The PMU has provided proper infrastructure such as roads, housing and sport facilities. 2) The PMU has contributed towards the local economy and has made significant financial contributions to the local communities. Feedback Raised by Stakeholders and Findings Prior to and during the Assessment, written and verbal feedback communicated from the stakeholders on the environmental and social performance of KKS Umas PMU operations were sourced. All pertinent feedback issues were reviewed and followed up for verification and these had been accordingly incorporated into the report findings. See tables below: INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 3.3.1 Feedback Raised by Stakeholders (Main Assessment – Year 2014) Stakeholders’ Feedback Government Agencies: Communication done via email on 27 March 2014. See list under para 2.5. No feedback received. Non-Governmental Organizations: Communication done via email on 27 March 2014. See list under para 2.5. No feedback received. Local Communities Stakeholders’ Consultation and interviews: A total of 12 stakeholders comprising of Village heads, Contractors, Suppliers, Transporters, Government agencies was interviewed during the on-site assessment. Concerns and suggestions raised include: 1. Estate roads and roads leading to villages are sometimes not maintained. 2. There is a need for the management to promote the importance of safety practice to the contractor’s workers. PMU Response CB verification / comments Follow up comments (if any) Ongoing consultations will be maintained. No response needed. Verified during on-site assessment that no response needed. Nil Ongoing consultations will be maintained. No response needed. Verified during on-site assessment that no response needed. Nil Followed up during ASA-01: 1. Schedule to maintain the roads are ongoing. Sometimes the roads may be easily damaged due to incessant heavy rain and maintenance is not due at that particular time. 2. Contractors have been briefed on the importance of safety practice and depend on these contractors to relay such information to their workers. Ongoing briefing sessions to the contractors and their workers will continue to be done. 3. Rubbish are not collected and left to be piled up. 3. A contractor to collect rubbish and dispose of it in the landfill has already been appointed and monitored. Monitoring of rubbish disposal will be continued and other landfill locations will be planned. Other Interested parties: No feedback received. No response needed. 3.3.2 Page 58 of 75 1. Verified during on-site assessment that the road maintenance programs are satisfactorily implemented. Nil 2. Verified during on-site assessment that the safety training provided had included the contractors.. 3. Verified during on-site assessment that domestic waste disposal to landfill was implemented. No response needed. NA Feedback Raised by Stakeholders (Surveillance Assessment ASA-01 – Year 2015) Stakeholders’ Feedback PMU Response CB verification / comments Follow up comments (if any) Government Agencies: Communication done via email on 16 Jul 2015. See list under para 2.5. No feedback received. Ongoing consultations will be maintained. No response needed. Verified during on-site assessment that no response needed. Nil INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Non-Governmental Organizations: Communication done via email on 16 Jul 2015. See list under para 2.5. No feedback received. Ongoing consultations will be maintained. No response needed. Verified during on-site assessment that no response needed. The PMU will consider the concerns and suggestions from the stakeholders briefed by the auditors during the closing meeting. To be followed up during the next Annual Surveillance Assessment. Page 59 of 75 Nil Local Communities Stakeholders’ Consultation: At Felda Umas PMU, a total of 40 stakeholders were present at the Stakeholders Consultation, comprising of Village heads, Contractors, Transporter, Local community (School & Clinics), Government agencies (Auxilliary Police, Firefighters). They were interviewed by the auditors without the presence of any Felda staff. Concerns and suggestions raised include: 1. Qualified second generation of the settlers should be given more opportunities to work with Felda rather than foreign workers. 2. Increasing number of stray dogs should be managed appropriately before any unwanted incidents happened. 3. Response for home loan application is taking too long. 4. Water quality, electricity supply and billing frequency are not satisfactory. 5. Closer monitoring of Felda contribution to the surrounding communities, especially replacing old houses with the new ones for those who really need it. This is to ensure that the distribution of the contribution and the safety of the new houses are up to the standard. 6. Cattles grazing in immature area contributing to the palm trees slow growth. 7. Teenagers are not wearing proper safety helmets while riding motorcycles on the road and also participating in illegal racing. 8. Two ambulances are needed to cover the whole of Felda Umas. Currently only one is available. - INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 61 of 75 4.2 INTERTEK- RSPO P&C Certificate details for KKS Umas Grouping (ASA-01) Certificate No: RSPO 928988 Original Issue date: 30 Oct 2014 New Certificate date (ASA-01): 30 Oct 2015 Expiry date: 29 Oct 2019 Organization Felda Global Ventures Plantations (Malaysia) Sdn Bhd Address of Head Office: Felda Global Ventures Plantations (Malaysia) Sdn Bhd (FGVPM), Plantation Sustainability and Quality Management (PSQM) Department, Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. RSPO Membership No: 1-0013-04-000-00 Plantation Management Unit: KKS Umas Grouping Address of POM: Kilang Sawit Umas, Peti Surat No. 60996, 91019, Tawau, Sabah, Malaysia Standards: RSPO Principles and Criteria (Apr 2013); Malaysian National Interpretation (MY-NI 2014); RSPO Supply Chain Certification Standards (Nov 2014) for the Palm Oil Mill. Certification scope: Production of Crude Palm Oil and Palm Kernel Supply Chain model for CPO & PK: Mass Balance (MB) Details of the Mill and Supply bases covered by this certificate are: Name GPS Reference Address Latitude Longitude Umas Mill - POM (Capacity:54 MT/hour) Kilang Sawit Umas, Peti Surat No. 60996, 91019, Tawau, Sabah, Malaysia 4°29'46"N 117°39'6"E Felda Umas 1 estate (Scheme Smallholders) Felda Umas 1, Beg Berkunci 43, 91009 Tawau, Sabah, Malaysia 4°28'45"N 117°40'60"E Felda Umas 2/3 estate (Scheme Smallholders) Felda Umas 2/3, Beg Berkunci 43, 91009, Tawau, Sabah, Malaysia 4°27'40"N 117°41'10"E Felda Umas 4 estate (Scheme Smallholders) Felda Umas 4, Beg Berkunci 43, 91009 Tawau, Sabah, Malaysia 4°26'00"N 117°41'40"E 4°28'32"N 117°39'9"E 4°28'32"N 117°39'9"E FGVPM Umas 5 estate FGVPM Umas 6 estate Ladang Umas 05, Peti Surat No. 62084, 91030 Tawau Sabah. Ladang Umas 06 Peti Surat No. 61884, 91028 Tawau, Sabah, Malaysia The annual certified tonnages produced at the PMU are detailed as follows: KKS Umas Annual Tonnages (MT) Certified FFB 98,000 Certified CPO 21,315 Certified PK 4,900 Certified Area (ha) 7,906.36 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 62 of 75 Appendix A: Qualifications of Lead Assessor and Assessment Team Dr. Ooi Cheng Lee (OCL) Lead Assessor / Technical Expert (Palm Oil Mill, Environment, OHSAS, Social, HCV, Land Use and Supply Chain) - PhD in Welding, Cranfield University, UK - M.Sc. (Engineering) in Metallurgy, University of Birmingham, UK - B.App.Sc (Hons), Science University of Malaysia - Diploma in Translation for Science and Technology, Malaysia Translation Society Dr. Ooi Cheng Lee is an IRCA Lead Auditor and Lead Tutor for ISO 9001. He is also involved in auditing in other integrated management systems. He has successfully completed the RSPO Lead Assessor Course for Principles and Criteria (RSPO P&C) and the RSPO Supply Chain Certifications (RSPO SCC). He is currently involved in the management of all types of system and process/product certification in Intertek. He has more than 32 years work experience in product and process specifications, research & development, inspection and testing, quality assurance, engineering development, training, product certification, auditing and quality management system certification. He has conducted assessments of organizations in Malaysia, Singapore, Indonesia, Vietnam, Philippines, China, Myanmar, Cambodia and other regional countries. Assessments include those of rubber and oil palm plantations in Malaysia and Indonesia. His previous position as the General Manager of Lloyd’s Register Quality Assurance (LRQA) Malaysia include the management of all types of systems certification, including that of environmental (ISO 14001), safety & health (OHSAS 18001) and Clean Development Mechanisms (CDM). He is currently the General Manager in Intertek Certification International Sdn. Bhd. He is a member of the Internal Review Panel for RSPO Assessment reports since May 2011. He is part of the RSPO CB Assessment team which audited RSPO certified Plantation Management Units since 2012. Mr. N. Retnasabapathy (NR) – Assessor / Technical Expert (Good Agriculture Practice and Integrated Pest Management) – BSc in Agriculture Mr. N. Retnasabapathy (NR) has over 25 years work experience in the plantation sector. He has held a Senior Management role in the estate field operations including GAP and IPM. He was a member of the Incorporated Society of Planters (ISP) and had implemented GAP, IPM and workers management system at various estates in Malaysia. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008 and Intertek in House RSPO P&C MYNI Assessor course. He is a member of the RSPO CB Assessment team which audited several RSPO certified Plantation Management Units since 2009. Mr. Jumat Majid – Assessor – Social Responsibility and Workers Welfare – BSc (Social Science) Mr Jumat Majid (JM) has over 13 years work experience in the agriculture sector. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008 and RSPO P&C MY-NI Lead Assessor course. He has also successfully completed training programs in Organic Agriculture Development and had performed organic agriculture inspections and assessments for more than 6 years. He has been involved in NGO work in the areas of social impact assessments within the South East Asia region. He is part of the RSPO CB Assessment team which audited RSPO certified Plantation Management Units since 2010. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 63 of 75 Appendix B: Assessment Plan (Actual) Date Time (Note 3) 17 Aug 15 Monday (Day 1) 8.00 am – 11.00 am 11.00 am 12.00 pm Assessors and Assessment Activity Asssessment Team 12.00 pm – 1.00 pm 1.00 pm – 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date 18 Aug 15 Tuesday (Day 2) Time 8.30 am – 12.30pm 12.30 pm – 1.30 pm 1.30 pm 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Travel to KKS Umas Palm Oil Mill (POM) Office Opening Meeting and Briefing at KKS Umas - POM Office (to be attended by representatives from the Estates as well) Document Review and Assessment by all Assessors on respective RSPO P&C:1 to 8 at POM Lunch Break OCL NR JMD Site assessment at Palm Oil Site assessment at Site assessment at Mill Palm Oil Mill Palm Oil Mill • P4 Best Practices • P6 Employees, • P1 Transparency at Mill Individuals & • P2 Laws & regulations Communities incl. • P8 Continual • P3 Economic & Financial Gender Issues Improvement Viability • P8 Continual • P5 Environmental, Improvement Conservation, HCV • P8 Continual Improvement • SCC for POM • Verification of effectiveness of corrective actions for non-conformances • Review of Time Bound Plan • Verification for compliance with rules on partial certification Travel to Hotel & Break Team Meeting and Discussion Assessors and Assessment Activity OCL Site assessment at Felda Umas 2/3 estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation, HCV • P8 Continual Improvement NR Site assessment at Felda Umas 2/3 estate • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement JMD Site assessment at Felda Umas 2/3 estate • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Lunch Break Continue site assessment at Felda Umas 2/3 estate Travel to Hotel & Break Team Meeting and Discussion INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Date 19 Aug 15 Wednesday (Day 3) Time 8.30 am – 12.30pm 12.30 pm – 1.30 pm 1.30 pm 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date 20 Aug 15 Thursday (Day 4) Time 8.30 am – 11.00 am Assessors and Assessment Activity OCL Site assessment at Felda Umas 4 estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation, HCV • P8 Continual Improvement NR Site assessment at Felda Umas 4 estate • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement 1.30 pm – 5.00 pm JMD Site assessment at Felda Umas 4 estate • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Lunch Break Continue site assessment at Felda Umas 4 estate Travel to Hotel & Break Team Meeting and Discussion Assessors and Assessment Activity OCL NR Site assessment at Umas Palm Oil Mill • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation, HCV • P8 Continual Improvement • SCC for POM 11.00 am – 12.30 am 12.30 pm – 1.30 pm Page 64 of 75 JMD Stakeholders’ Consultation on the following categories (see Notes 1 and 2 below): • Contractors • Suppliers • Transporters • NGOs • Government Department / Agencies • Local Community • Settlers, in the case of independent and organized smallholders. Notes 1. It is mandatory for the PMU to inform Intertek and provide the information (as a minimum the no. of stakeholders in each applicable category and contact number) on the stakeholders prior to the assessment. 2. This will facilitate the random and impartial selection of stakeholders (including independent and organized smallholders, where applicable) and to meet the sample size requirement Site assessment at POM or estates to follow up on any specific criteria/areas Lunch Break Site assessment at FGVPM Umas 6 estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation, HCV • P8 Continual Improvement Site assessment at FGVPM Umas 6 estate • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement Site assessment at FGVPM Umas 6 estate • P6 Employees, Individuals & Communities incl. Gender Issues INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 65 of 75 • P8 Continual Improvement 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date 21 Aug 15 Friday (Day 5) Date 22 Aug 15 Saturday (Day 6) Time 8.30 am – 12.30 am 12.30 pm – 1.30 pm 1.30 pm – 3.00 pm 3.00 pm – 4.00 pm 4.00 pm – 5.30 pm Time 7.00 am onward Travel to Hotel & Break Team Meeting and Discussion Assessors and Assessment Activity Continue site assessment at FGVPM Umas 6 estate Lunch Break Preparation for Closing Meeting Team Meeting and Discussions with KKS Umas Management Representative Closing Meeting & Briefing at Palm Oil Mill Office Assessors and Assessment Activity Travel back to Kuala Lumpur INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-1: Location Map of KKS Umas, Tawau, Sabah, Malaysia Umas Grouping Page 66 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-2: Location Map of Felda Umas 1 estate Page 67 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-3: Location Map of Felda Umas 2 estate Page 68 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-4: Location Map of Felda Umas 3 estate Page 69 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-5: Location Map of Felda Umas 4 estate Page 70 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-6: Location Map of Felda Umas 5 estate Page 71 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix C-7: Location Map of Felda Umas 6 estate Page 72 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Appendix D: Photographs of Assessment findings at KKS Umas UMAS Palm Oil Mill Biogas Plant at UMAS Palm Oil Mill Interviewing workers at Umas 2/3 Estate Replanting at Umas 2/3 Estate Oil palm seedlings planted within the buffer zone at Umas 4 Estate Page 73 of 75 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 74 of 75 Appendix E: Revised FELDA RSPO Time Bound Plan (2015) No Mill complexes to be audited in the respective year 2009 2010 2011 2012 1 K.Gelanggi Jengka 21 Adela Belitong 2 L. Utara 6 Jengka 3 Lok Heng 3 Jengka 8 Semencu 4 L. Utara 4 Waha 5 Jengka 18 B. Kepayang 6 Padang Piol Bukit Mendi 2013 2014 2015 F. Harapan Embara Budi Palong Timor Bkt Besar Baiduri Ayu Pontian Kahang Kalabakan Maokil Ciku Air Tawar Kulai Umas Tenggaroh Kemahang Nitar Neram T.Timor Tersang Penggeli Pancing Kechau A Cini 2 Besout Kechau B 8 Tementi Bukit Sagu Trolak Keratong 9 9 Triang Keratong 2 10 Keratong 3 11 Sg Tengi 12 Krau 13 Mempaga 14 Serting 15 Pasoh 16 Selancar 2A 17 Selancar 2B 18 Chalok 19 J. Barat 20 J. Baru 21 Kertih 22 Selendang 23 K. Sakti 24 M. Puspita 25 N. Permata 26 H. Badai Audited 9 Certified Total: 70 Sampadi Cini 3 Lepar Hilir 6 Aring A Serting Hilir Kemasul 2 2017 L. Kemudi 7 Total 2016 8 2 26 8 6 3 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9289/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Umas Grouping: ASA-01 Page 75 of 75 Additional information: FGV new land concessions for Oil Palm Plantations in Malaysia. On August 2014, FGV signed a deal to acquired Asian Plantations Limited (APL), a company based in Singapore. The acquisition of APL which consists of 5 estates measuring 24,000.00 ha and 60 ton/hr mill was completed on 7th November 2014. APL will be included in Felda/FGV RSPO time bound plan beginning January 2016 due to some legal matters to be solved. Note: No new land concession outside Malaysia for 2015. New Planting Procedure for newly acquired plantations. FGV had conducted HCV and SIA assessment for the APL concession and in the process of submitting the NPP to RSPO. Proposed New Acquisition Date of Propossal Hectarage (Ha) SEIA & HCV SEIA: Completed Limbang, Sarawak (100% under Felda) 15 Mac 2011 Asian Plantation Limited 07 Nov 2014 New Planting Procedure (NPP) NREB Approved for development on 4 Feb 2012. No Planting allowed until NPP process completed NPP to be conducted after perimeter and join mapping with community. Joint mapping pending due to perimeter survey not completed by state government. 10,907.00 HCV: Conducted 24,000.00 HCV and SIA conducted. Updated Status – Sept 2015 NPP in process. HCV management plan needed by NPP verification team. At INDONESIA Proposed New Acquisition PT CNP, Kalimantan PT TAA, Kalimantan Date of Proposal Jun 2012 Dec 2012 Hectarage SEIA & HCV New Planting Procedure (NPP) 14,385.00 SEIA: Completed HCV: Completed NPP Completed 8,193.00 SEIA: Completed HCV: conducted NPP completed and approved by RSPO ---End of Report— Updated Status – Sept 2015 Nursery and Planting Development (718 ha planted as September 2015) 738 ha planted as at September 2015.