Suarez Corporation Industries 7800 Whipple Ave. NW N. Canton

Suarez Corporation Industries
7800 Whipple Ave. NW
N. Canton, Ohio 44720
INNOVATIVE PRODUCTS FOR BETTER LIVING
WWW.SUAREZ.COM
©2012 SCI M-8627 BR10290R-1A-1
S ua r e z C o r p o r at i o n I n d u s t r i e s
“Innovative Products for Better Living”
table of contents
GENERAL INFORMATION
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
University of Akron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Direct Marketing Association . . . . . . . . . . . . . . . . . . . . . . . . . 2
From Our Customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Our Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DIVISIONS
EdenPURE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BioTech Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
International Home Shopping . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lindenwold Fine Jewelers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
United States Commemorative Gallery . . . . . . . . . . . . . . . . . . 10
International Telecommunications . . . . . . . . . . . . . . . . . . . . . 11
Resource Partners Enterprises, LLC . . . . . . . . . . . . . . . . . . . . 12
BioTech Medical, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Media Services Multi-Channel Marketing . . . . . . . . . . . . . . . . 14
Endless Youth and Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Suarez Manufacturing Industries . . . . . . . . . . . . . . . . . . . . . . 16
S ua r e z C o r p o r at i o n I n d u s t r i e s
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manufacturing…
SUAREZ MANUFACTURING INDUSTRIES
Suarez Manufacturing Industries (SMI) is a division of the direct response
marketing giant Suarez Corporation Industries (SCI). This brand new manufacturing and assembly facility is located in North Canton, Ohio, in the location
originally created for the now departed Hoover Company.
SMI is partnering with Patriot Enterprises LLC and LT Enterprises LLC to
manufacture our popular EdenPURE® Portable Infrared Heating line.
EdenPURE, the best selling portable heating system in North America, has
brought over 300 jobs to the local economy when running at full capacity.
SMI’s parent company is a world leader in direct response marketing and
currently markets hundreds of diversified products around the globe. SCI is
proud to provide much needed jobs to the local economy and plans to increase
the manufacturing and assembly capabilities of the North Canton location in
the future.
SMI’s company motto is, “Manufacturing Innovative Products For Better
Living.”
Suarez Manufacturing Industries
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HISTORY
In 1968, Ben Suarez decided to pursue the “American Dream.” Tired of the
American Rat Race, he eagerly pursued books and experts in the field of Direct
Marketing. His determination and intellect led to his first entrepreneurial venture.
By 1970, Ben Suarez had started a mail order business in his home. He and his family
experienced many failures and limited success. Yet he continued to learn from his
mistakes and developed improvements in each ensuing promotion. Ben was able to
move his fledgling business, Suarez Corporation Industries, out of his home in 1972. And
by 1973, a series of successful promotions allowed the young company to become
completely profitable.
1988 was the banner year, with an extraordinary 100% increase in sales. Another
SCI expansion relocated its offices to the upscale Belden Village area. This continued
sales growth culminated in a new International Headquarters for SCI. The 170,000
square foot office and warehouse building consolidated all divisions in one massive
complex. SCI is unique in the Direct Marketing world because all aspects of the product
development, creative process, database analysis and media channels are literally under
one roof. This allows SCI complete control of a promotion from concept to product
fulfillment.
Since 1968, Suarez Corporation Industries has grown from a small family operation
into one of Stark County’s largest employers. All SCI associates share a powerful
entrepreneurial spirit. Every SCI associate stands to gain financial rewards for their
marketing ideas or new product concepts. And every SCI associate can benefit from the
success of these new
promotions through profit
sharing.
SCI is a leader in Direct
Marketing and currently
markets hundreds of diverse
products around the world.
From jewelry to collectible
coins to healthy home
products, SCI continues
to lead the way through
product innovation and
multi-channel marketing. With sales of over 250 million dollars annually, SCI will
continue to prosper thanks to the “American Dream” of founder and President Ben
Suarez.
Ben and Nancy Suarez and the SCI associates are known in Stark County for their
support of local and national organizations. From the United Way to Disaster Relief,
SCI associates are always willing to help those in need.
Ben and Nancy Suarez’s philanthropic efforts on behalf of women, particularly
Breast Cancer Research and Women’s Shelters, give hope to thousands in need.
This spirit of giving makes SCI a truly special place.
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history…
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S ua r e z C o r p o r at i o n I n d u s t r i e s
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THE BENJAMIN AND NANCY SUAREZ
APPLIED MARKETING RESEARCH LABORITORIES
AT THE UNIVERSITY OF AKRON
The Suarez Applied Marketing Research laboritories were established
within the College of Business Administration at The University of Akron
with a major endowment from Benjamin and Nancy Suarez.
The mission of the labs is to develop marketing science applications that
provide real-world advantages to businesses and to offer applied research to
UA students and faculty. The Suarez Labs’ research and development team is
currently working to develop and quantify the potential of neuromarketing
and biometric research and analytics techniques in advertising pre-testing,
…school of
marketing
Our Mission Statement
Suarez Corporation Industries’ mission
is to provide quality, economical products
and services that fulfill our customers’
brand development, new product concept testing, multimedia
communications, and pricing and promotions. The lab team is also engaged
in digital micro-trend forecasting and analytics automation/neural
computing initiatives.
In addition to our R&D focus, Suarez Labs engages in marketing research
studies for regional and national businesses, and supports UA faculty
research that provide hands-on student learning experiences and forwards
regional economic development.
DIRECT MARKETING ASSOCIATION
Suarez Corporation Industries is one of over 4,800 companies from 46 nations
that belong to the Direct Marketing Association (DMA).
Founded in 1917, the Direct Marketing Association (DMA) is the largest
trade association for businesses who market products or services. They hold
their members to a strict code of ethical standards.
Suarez Corporation Industries proudly displays the DMA Logo on their
promotions to show that they adhere to the DMA’s principles.
varied and changing needs.
We guarantee complete customer
satisfaction through an uncompromising
commitment to excellence.
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“Innovative Products for Better Living”
ENDLESS YOUTH AND LIFE
Endless Youth and Life, a separate company incorporated in California, is
a wellness off-shoot of SCI that offers products and services to promote a
healthy and youthful lifestyle.
Endless Youth and Life advocates a lifestyle that includes exercise, diet,
supplementation, and sleep (EDSS). The EDSS system was developed by
Endless Youth and Life President Benjamin Suarez and is the foundation of
the Endless Youth and Life lifestyle for youth extension and life extension.
Its mission is to combine the knowledge of experts such as Hollywood and
sports celebrities, professional trainers, sports doctors, nutritionists and
authors to provide the most innovative products to enhance health and
wellness.
Endless Youth and Life offers top tier lifestyle services and products from
a team of experts such as celebrity nutritionist Rehan Jalali, renowned
trainer David Dearth, Beverly Hills plastic surgeon the late Dr. Frank Ryan,
celebrity stylist Toni Ferrera and fitness expert Timea Majorova. Constantly
innovating their techniques and regimens, our stars and consultants are
willing to share their expertise in advanced nutrition and scientific
breakthroughs.
The very best experts are available at Endless Youth and Life, ready to
share their insider knowledge exclusively with our clientele.
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MEDIA SERVICE MULTI-CHANNEL MARKETING
Media Services Multi-Channel Marketing was created in November,
2010. This division has been gaining speed in the local business market. The
goal is to help businesses achieve greater income by learning from the
experience of Suarez Corporation’s years of experience.
With Media Services Multichannel Marketing, our programs are helping
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businesses understand how multi-channel marketing can improve customer
base and retention, as well as cash flow. Businesses have seen a growth in
sales, some by as much as 31%, and customer base increase by as much as
25%!
Continued growth in the local business arena will mean greater
community involvement and a stronger customer committment to local
businesses.
Media Services
Multi-Channel Marketing
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FROM OUR CUSTOMERS...
“I wish to thank you for all of your beautiful items. I enjoy all of the purchases and
gifts. When I wear Lindenwold Jewelry I feel like a twinkling star from heaven. They
are that beautiful. When I give these as a gift to friends their eyes open wide with great
smiles of happiness. It truly is a gift to give to cheer anyone or to show that you care.
Awaiting to wear my next sparkles.”
KG, Abington, MA
customers…
S ua r e z C o r p o r at i o n I n d u s t r i e s
ABOUT…
Our Customers
Suarez Corporation Industries’ devotion to
our customers has made us what we are
“The Wedge Radio has excellent sound. Its clarity is excellent and it’s like people
are in the room. Who needs a stereo system!!”
today. Complete customer satisfaction is
and always will be our number one priority
Shelley Pearson, Poplar, WI
“Never ordered anything from you that I wasn’t 100% satisfied with. Your jewelry
is absolutely the most unique and the quality and service is wonderful. You stand
behind what you sell.”
and our products are backed by a 100%
Money-Back Guarantee. We can promise
this because every product offered must
RH, Guntersville, AL
pass our rigorous performance standards.
“No aches and pains at 97 years old. I wish more people could hear about its
(Heating Pad) wonders.”
If is does not, it is never seen by our
JD, Sun City Ctr., FL
“I must say that I am well pleased with my new heater... I like the quiet operation
of the heater, because one gets tired of hearing a blower or the fan going on a gas
furnace constantly.”
customers. It’s that simple.
Our customers are confident that they will
receive a quality product each and every
E. Moore, Forest Park, GA
time they order. It is the customers’
“I ordered the Gallery’s Official Framed Presidential Display. I have received
this and am very proud of it. The family has all seen it and said it was so
beautiful. Please advise Mr. Bradshaw the display is beautiful.”
confidence that enables us to grow.
RR
“We live in an area known for very cold winters, and were amazed to see how
even the heat was for the entire living room area. We ordered a second and third
heater - which now warm the entire home. And we are saving over $250 a month:
The lowest expense for heating we have ever experienced! I would heartily recommend
your products to anybody interested in really nice, even heat... and in saving on utility
expenses.”
Dennis Crystal, Troy, MT
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There are always an abundance of
coin die cards that need coins
placed in them. This associate is
packing coins into die cards, while
wearing white gloves to ensure that
the coins retain their uncirculated
status.
Our graphics department is the central hub of creativity.
They do everything from graphic design, to color
correction, to video animation.
Our associates above are packing orders for shipment
to our customers. SCI averages shipping 20,000
parcels each week to our customers.
The associates in our mailroom key
orders into our system for processing
6 days a week.
This associate has been a photographer with Suarez
Corporation Industries for 21 years. With his
innovative photography, he has left his mark on
almost every product that has been sold.
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An associate is stuffing envelopes.
Our customers receive offers for our
new and innovative products
through promotions stuffed in our
lettershop department.
“Innovative Products for Better Living”
BIOTECH MEDICAL, INC
BioTech Medical, Inc. was established in September, 2006, as a business-tobusiness organization, created specifically to serve the “support surface” needs of the
medical industry, i.e. durable medical equipment companies, acute care and longterm care facilities, federal government agencies and cost containment organizations.
As we have grown, so have our product line offerings. BioTech Medical, Inc.
now distributes bedding and accessories for eight industry recognized manufacturers
and we are actively involved in the design and development of our own private label
line ranging from visco-elastic mattresses to specialty pillows. It is BioTech Medical’s
focus to become a “one stop shop” for medical and consumer support surfaces.
BioTech Medical, Inc. also capitalized on the opportunity to provide safer living
conditions for our clients’ throughout their daily activities, via pathogen reduction
solutions. BioTech Medical became a licensee of a groundbreaking, amazingly
effective disinfectant utilizing SDC technology, which includes its broad range of
efficacy that will allow us to expand beyond the medical community into the
general population and thus give us a robust customer base. Since launching our
breakthrough disinfectant, and to assist in meeting the customer’s total facility needs,
we have also developed a full line of safe enzymatic cleaning products, several of
which have the EPA’s “Designed for the Environment”(DfE) seal of approval, to
complement our full line of products.
BioTech Medical, Inc. is dedicated to the service of its clients by offering quality
products at competitive pricing, as well as providing the educational support
necessary to obtain the best value for the greatest results possible. Furthermore, our
staff is dedicated to the utmost professionalism in provider relations and will do so in
an ethical and compassionate manner, never losing sight of the fact that our clients
and their patients are our most important asset. We invite you to grow with us as we
sell our products worldwide. BioTech Medical, Inc. will always strive to offer superior
products, with excellence in customer support; we recognize this is quite a challenge
in a world that is rapidly changing and we are confident in our commitment and
our ability.
Our vision is to enhance the health and safety of the world population through
the dissemination of knowledge and technologically superior products.
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RESOURCE PARTNERS ENTERPRISES, LLC
Over the years, Resource Partners Enterprises, LLC has secured mutually
beneficial relationnships with national and international product vendors,
well-established retail chain stores, inventors, entrepreneurs and patent
holders throughout the world. These relationships have allowed us to acquire
vital and proprietary products while saving valuable dollars, due to our
purchase power.
With the latest in marketing concepts and a team of experts under one
roof, it’s no wonder we’ve satisfied millions of business owners and
customers. And with over $82 million spent in advertising in just one
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season, there will always be a customer demand for our various products.
While many consumers purchase first hand from our award-winning,
direct response advertising campaigns, the fact remains that 7 out of 10
consumers wish to purchase from one of our independent, qualified, local
retailers. That’s why Resource Partners has secured vendor numbers with
nationally recognized groups such as Sears®, ACE®, True Value®, Do It Best,
Orgill, Handy Hardware and many others.
In addition to our commanding sales prowess, Resource Partners
Enterprises, LLC also exhibits a strong servicing presence throughout the
country. Both nationally-based and regionally-based service centers are
strategically placed throughout the country, for quick results. This service
force allows customers, as well as business owners, to prosper from the quick
attention we are able to provide.
Our Direct Marketing channels include, but are not limited to USA
Today, Readers Digest, Wall Street Journal, Parade Magazine, TV and radio and
mutiple celebrity endorsements.
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Merging Value with Innovation
“Innovative Products for Better Living”
OUR ASSOCIATES
Suarez Corporation Industries currently employs over 600 associates in
our Corporate and Satellite offices. We do everything in-house, from
creative writing, to package design,
photography, printing, analysis,
programming, order entry, lettershopping
and product fulfillment.
Our associates feel like part of a
family because all departments have to
work together closely to accomplish one
goal ... success. It is the hardworking
spirit of the associates that drives the company to be successful.
A majority of our associates have been here many years and can attest to
the amount of hard work and strong communication it takes to become and
remain successful.
Our associates regularly participate in charity drives, including the
American Cancer Society’s Relay for Life and Making Strides Against Breast
Cancer, the Make-A-Wish Foundation, the United Way Day of Caring, the
Akron/Canton Food Bank, Stark County Animal Lover’s Rescue a Friend,
and Akron Children’s Hospital’s annual fundraiser. SCI associates support each
event by selling candy bars, raffle tickets, cookie dough, popcorn, flower
bulbs and by collecting food, clothing and spare change, as well as
participating in the events.
Suarez Corporation Industries’ associates also make generous donations to
various national disaster victims as the need arises.
The SCI Health and Wellness Program was formed in 2004. Its mission is
“to encourage employees’ personal and professional productivity and physical
wellbeing and foster a worksite culture that supports anyone’s desire to make
healthy lifestyle choices”.
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associates…
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EDENPURE
EdenPURE® principles are based on an initiative to market the safest and
highest quality healthy-home products without compromising affordability
to the average consumer. With extensive time, money and research devoted
to product development and safety, EdenPURE has emerged as an industry
leader.
Their flagship product, the EdenPURE infrared heater, was first launched
in 2007. It has quickly become America’s best-selling space heater. With over
5 million units sold, the power of the EdenPURE brand is unmatched in
today’s market.
A dedication to bringing affordable healthy-home products that are also
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of the highest quality and comfort is the hallmark of the EdenPURE brand.
This “gold standard” of harnessing the power of nature to provide safe,
affordable healthy-home items is evident in their product line-up. EdenPURE’s
infrared heater, as well as their signature air purifiers, sweepers and air coolers
are all the result of years of intense research and development with a
dedication to the consumer’s needs.
Also revolutionizing the manufacturing industry, EdenPURE started the
trend of bringing factory jobs back home. After nearly two decades of
international manufacturing dominating U.S. markets, SCI was able to bring
the production of their EdenPURE product line from overseas to their North
Canton, Ohio headquarters. Headed by SCI’s Suarez Manufacturing Industries,
this production is providing much needed jobs to the local economy.
Always looking for the next breakthrough product that will save consumers
money as well as make their homes more comfortable and healthy, EdenPURE
is researching, testing and developing new healthy-home items every day to
improve the lives of their consumers. This dedication to innovation gives
EdenPURE its edge as an industry leader.
EdenPURE
®
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INTERNATIONAL TELECOMMUNICATIONS
International TeleCommunications
(ITC) is the in-house telemarketing service
branch for Suarez Corporation Industries.
Telephone sales efforts are concentrated in
four distinct operating units including ITC
Inbound Telemarketing, ITC Outbound
Telemarketing, ITC Special Customer
Sales, and overflow support of Customer Service calls.
ITC Inbound receives thousands of calls per week from customers
wanting to place orders for the numerous products and services offered by
SCI. ITC Inbound also assists, when needed, with customer service related
telephone calls.
ITC Oubound contacts existing customers and offers complementary or
add-on products.
ITC Special Customer Sales contacts customers to resolve payment or
collection issues with their purchases.
ITC is a division within the Suarez Corporation Industries family, and
has the goal of supporting the profit generating divisions of the company
with effective, friendly and discerningly conducted programs that utilize the
telephone as the means of customer contact and support.
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U.S. COMMEMORATIVE GALLERY
Founded on the principles of superior
quality, excellent craftsmanship and a
competitive edge, the United States
Commemorative Gallery is one of the
nation’s leading coin and collectible galleries. This SCI division began in
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1976 by offering U.S. Bicentennial commemorative memorabilia and then
expanded to include coin collections, art reproductions, historic
commemoratives and other fine collectibles to decorate the home and office.
The exceptional collections offered by the Gallery include many historic
and rare coins and a fantastic assortment of innovative presentation displays.
With the introduction of the 50 State Quarter ProgramTM in 1999, interest
for such coin collections has increased as people have become more aware of
the remarkable and interesting history surrounding one of our nation’s oldest
hobbies.
More recently, the Presidential $1 Coin ProgramTM and the America the
BeautifulTM Quarter Series have further expanded the horizon of coin
collecting to rekindle interest in the amazing history of our Great Nation. As
such, the Gallery is continually developing unique collections and collectibles
to promote pride and legacy in our American culture.
UNITED STATES COMMEMORATIVE GALLERY
A PRIVATE GALLERY NOT AFFILIATED WITH THE UNITED STATES
GOVERNMENT OR ANY GOVERNMENT ENTITY.
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BIOTECH RESEARCH
With over a decade of research, development and marketing, BioTech
Research has rapidly become a leader in the field of personal wellness and
healthy products for the home.
Anchored in the foundation of marketing products that solve the problems
of everyday consumers, BioTech Research specializes in promoting well-being
through healthy lifestyles. The demand for healthy home and wellness products
is great and BioTech Research has answered that demand.
Their diverse catalog covers everything from supplements and pain relievers
to sleep aids and back supports. And BioTech Research prides itself on the
quality, purity, safety and effectiveness of all their products.
A lasting commitment to these principles on which it was founded means
that BioTech Research’s products are of the highest caliber. This gives their
customers peace of mind, knowing that painstaking research, development and
care has been put into creating BioTech Research’s products.
There is an unlimited and untapped potential to provide health and
wellness for the everyday individual. BioTech Research understands this.
Their continued commitment to quality, purity, safety and effectiveness has
elevated the level of product excellence in the healthy home and wellness
arena.
Being a leader in the industry, BioTech Research’s mission to research and
develop products that promote healthy homes and healthful lifestyles is
stronger than ever.
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INTERNATIONAL HOME SHOPPING
Providing innovative products
for better living has always been
SCI’s mission and International
Home Shopping (IHS) has been a
mainstay in providing consumers
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with products that make life easier
and more enjoyable.
New products go through
rigorous testing to ensure only the best products are offered to consumers. In
fact, hundreds of products are rejected every week that do not meet IHS’s
high standards to ensure only the most innovative and highest quality
products are chosen for our customers.
This strict adherence to quality and value has skyrocketed IHS and SCI
to being the top choice for home shopping for tens of thousands of people all
across the nation.
SM
INTERNATIONAL HOME SHOPPING
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LINDENWOLD FINE JEWELERS
Expert craftsmanship, unmatched
customer service and the best pricing
characterize Lindenwold Fine Jewelers,
the seller of fine jewelry and fashionable
accessories.
The high quality Lindenwold Cubic Zirconia Diamond simulant first thrust
the division into the national spotlight and Lindenwold’s popularity continues
with the new 106 faceted Diamondexcel. Now, customers from Florida to
Alaska count themselves among those who enjoy Lindenwold’s products.
For our millions of satisfied customers, Lindenwold Fine Jewelers has also
brought the excitement and adventure of Sweepstakes to their lives.
We have awarded millions of dollars to our customers over the years through
the fun of hundreds of different successful, attention-getting Sweepstakes.
Two recent winners had this to say...
“...I’m still numb. And don’t know what to say. I never won anything before.
It will be nice to pay off bills and go out for a meal. But I am still speechless, but I
want to thank you all." -Mary Turben
“YES, IT IS REAL!!! I WON $10,000!!! This is truly a blessing from God!
...I am so happy and so glad Lindenwold gave me the opportunity to enter the
contest. I won the contest and the tie breaker. Winning real money is wonderful!”
-Bennecia Miller
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