we know a good story when we see one
Transcription
we know a good story when we see one
BRITE BRAND ILLUMINATION Public Relations Public Relations can be one of the strongest marketing tools. It provides credibility and is often one of the most cost effective strategies in your arsenal. The BRITE team knows how to build relationships with the press, whether with reporters, media partners, civic leaders or the public. We also know a good story when we see one and we are always keeping our eyes and ears open for what is newsworthy and memorable. Among our first tasks is to meet with management, staff and stakeholders to learn their views and experiences. Frequently the best stories are sitting there just waiting to be told. We can help with crisis management or help turn around negative perception. Many times, negative press results from disinformation or a lack of information. An organized and substantial PR campaign can create the awareness needed to solve the problem. WE KNOW A GOOD STORY WHEN WE SEE ONE PR capabilities include: Public relations consulting & strategic planning News releases Bylined articles & guest columns Media training Online distribution Tracking & measurement Reputation management Crisis management Social media strategies Customer & employee relations Traditional & new media Event planning & management Public affairs planning & management We’re optimistic, enthusiastic, experienced and aggressive. You’ll definitely want us on your team. Our goal is to ensure that your best stories are always in front of the public, the media, your staff and your customers. BRITE / Brand Illumination 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] www.go2brite.com BRITE BRAND ILLUMINATION Case study Project Strategic Marketing Plan and Community Affairs (ongoing) SITUATION SOLUTION Currituck County, NC, which includes a section of the Outer Banks, is a prime summer tourism destination. The rest of the year unemployment hovers around 7%. While economic development initiatives are needed and fundable (County tourism tax revenue is about $5 million annually), some residents are resistant toward change. BRITE started by organizing town hall meetings throughout the County to introduce the new development director and obtain feedback on how the community would be best served through economic development. The goal was to partner with the County so that advocacy and endorsement could be garnered for future initiatives. The meetings helped to gauge interest, learn attitudes and begin the process of educating residents to the positive impact of ‘change’ and how economic development initiatives could directly benefit them. When a new Development Director was named from out of market BRITE was hired to begin a public affairs campaign to educate and garner positive support for change and economic development. BRITE partnered with research firm Thomas Point Associates to create a strategic marketing plan. Client The residents’ primary concern was that their grown children were leaving the area to get jobs elsewhere because of lack of opportunity. They also believed that new businesses would be in competition with them. ensuring that meeting content was covered in print, broadcast and online. Y U L RESULTS BLOCRAITUCK CUR Change is taking place slowly but surely. The County Commissioners have approved BRITE’s marketing plan and it is being implemented by the Economic Development Director. BRITE recently developed the BUY LOCAL CURRITUCK campaign and, through town hall meetings, gained wide community acceptance. The BUY LOCAL campaign is going viral, helping local businesses. The balance of the initiatives are ongoing. BUY LOCAL CURRITUCK 30% Rotation Design 8 / Test 1 BLUE = PMS 2746 GREEN = PMS 361 The results of the town hall meetings helped set the tenor for the Economic Development Plan which BRITE completed and was accepted by the County Commissioners. Currituck County, NC Building on community input BRITE created a ‘Buy Local’ strategy to help local businesses while also educating them about new development and job growth. This was achieved through more town hall meetings, postings on the County website and having the Directors of both the Economic Development and the Tourism departments attend community meetings. They also created a booth for local fairs and events allowing residents to talk and meet the development team in a relaxed, non-threatening setting. Cur ritu ck Cou nty t Eco nom ic Dev elop men Mar keti ng Act ion Plan BRITE INATION BRAND ILLUM BRITE also managed public relations initiatives Draft print ad created by Currituck County. Draft print ad created by Currituck County. BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 BRITE / Brand Illumination 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] www.go2brite.com BRITE BRAND ILLUMINATION Case study Project Special Use Permit Campaign for a 12-acre 100-Room Resort Client Corolla Club & Resort SITUATION Developer Saga Construction purchased a twelve-acre oceanfront property in Corolla, NC and applied to the Currituck County Planning Office for a special use permit to build a 100room, 3-story, luxury resort. The Planning Office was to study the application and make a recommendation to the County Commissioners on whether or not to approve it at a public hearing. Upscale homeowners in the immediate area of the proposed resort were opposed, wanting to keep the tract undeveloped. They mounted an intensive effort to defeat it based on environmental concerns and, they argued, the area’s lodging inventory was overbuilt. BRITE was hired to help sway public opinion, provide a support campaign to motivate County residents and influence County Commissioners to approve the permit. SOLUTION BRITE recommended hiring ‘experts’ to present irrefutable data against the homeowners charges as well as begin an awareness initiative to show that the project would bring a much needed 1,000 jobs to the area, 10% of which would be permanent. With a 10.3% unemployment rate this was welcome news. Additionally BRITE worked with Judy Randall of Randall Travel Marketing to compile data showing that room nights and occupancy were well below capacity and that the BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 BRITE / Brand Illumination area needed more to compete with neighboring Dare County (also part of North Carolina’s Outer Banks area). The developer hired Landmark Engineering & Environmental as well as Edwin Andrews & Associates, Raleigh, NC as consulting hydrologists and soil scientists to provide an environmental impact report on the site. They concluded that the development would displace only a few species that were already in abundance in the area. The developer also offered to purchase nearby land that would serve as a sanctuary for them. BRITE approached a Professor of Economics at Elizabeth City University to do an analysis and report on the economic impact of the development from both a revenue and jobs perspective. The data was used to show that the resort would provide jobs as well as increased tax revenue would help with individual tax relief, and that tourist dollars would provide a positive trickledown effect to area businesses. and County leaders to present at civic league meetings and church groups to garner further support. BRITE also designed “Jobs!” T-shirts and buttons. RESULTS Arguments for the resort were made by the developer and the experts, and against the development by the homeowners’ group. So many of the developer’s vocal supporters attended the meeting (wearing “Jobs!” T-shirts Get the Facts. and buttons) that it was The planned standing room only. After Corolla Club & Reso rt a six-hour hearing County could mean new job s Commissioners unanimously for Currituck County. voted “YES.” This new plan ned Reso rt will have man y feat ures that mak e it bene ficia l for Curr ituck resid ents . BRITE simultaneously developed and managed a sophisticated public relations awareness and education campaign to teach residents about the primary benefit of the development (Jobs!) and how to organize a coalition to attend the permit hearing. The firm designed homemade, grass roots print ads, headed “Jobs! Jobs! Jobs!” to reach county residents. •LEEDcertified–construction willmeet‘green’standards •100-roomhotel •Meetingandbanquetfacilitie sforyear-roundvisitors •32condovillas •Retailspace •Restaurant This coul d mea n cons truc tion jobs , then perm anen t jobs and incre ased reve nue for Curr ituck Cou nty. For mor e info rma tion www.Co rolla Clu bRe sort .com The developer and BRITE met with the local media to educate them and ensure that the facts were well presented, resulting in positive coverage in print, broadcast and online, created a web site to provide more information and serve as a forum for residents, and provided scripts for developers 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] AD NO CCR 003-10 COROLLA CLUB & RESO RT www.go2brite.com B&W DAILY ADVANCE / MAY 16, 2010 LAWRENCE-PARK, VIRGIN IA BEACH, VA 757-439-7700 JOB #1881 BRITE BRAND ILLUMINATION Case study SITUATION SOLUTION Konikoff Dentistry, a $20 million dental practice in Hampton Roads, asked BRITE to assist in opening their latest new office, a 35,000-squarefoot building in Virginia Beach specifically built for the practice. To create a demand to go to the dentist required an element of fun. It was critical that Konikoff Dentistry build their base of business in the area immediately. The task was to create exposure and demand. Project Create Exposure and Demand for New Dental Office Since the practice focused on family dentistry, and knowing that families are looking for activities, BRITE planned and promoted an event for the Saturday before Halloween. The outside and inside of the building was theme decorated. Staff dressed in Halloween costumes and distributed toys. Disney Radio was contracted to broadcast from the parking lot. A motorcycle dealership displayed bikes and activities including pony rides, face and pumpkin painting. The Mayor of Virginia Beach attended and was presented with a five-foot toothbrush to mark the celebrations. Client Konikoff Dentistry RESULTS Over 400 people attended the event. Many families arrived with children in costume. WAVY Channel 10 covered broadcast and The VirginianPilot also wrote an article on the event. The office met revenue goals in its first 90 days and its business continues to grow today. Konikoff Dentistry has been with BRITE for six years. BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 BRITE / Brand Illumination 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] www.go2brite.com BRITE BRAND ILLUMINATION Case study SITUATION RESULTS BRITE was approached by F.A.C.T., Families of Autistic Children in Tidewater, (a non-profit organization led by parents of children with autism to help provide social and recreational programs for autistic children), to promote their initiatives to raise money to build a dedicated new skills training center. They had already started a campaign to build the world’s largest jigsaw puzzle and needed public relations efforts to sell the puzzle pieces to generate funds. BRITE offered pro bono PR services. • PR equivalency of $335,000 media in a four month period Project Autism Awareness • $70,000 in revenue from puzzle piece sales for the new skills center • An increase of more than 2,000 visitors to the F.A.C.T. Web site SOLUTION As the number of children diagnosed with autism has increased, so too has public awareness. BRITE launched a multi-media strategic approach to generate awareness and sales of puzzle pieces through a variety of tactics. • F.A.C.T. built the world’s largest jigsaw puzzle on April 27, 2008 and received official recognition from the Guinness World Book of Records BRITE approached Cathy Lewis of WHRO Radio’s Hearsay to interview parents with an MD who specializes in autism. Cathy devoted an entire hour to the cause and callers. Web hits and donations poured in. Client (pro bono) F.A.C.T., Families of Autistic Children in Tidewater BRITE partnered with the “WooHoo Sistahs” to organize and promote an event at a local biker bar which raised $30,000 in one Sunday afternoon. Two radio stations – BOB-FM and 2 WD – and TV’s News Channel 3 covered the event. Lawrence-Park pitched a human interest story in The Virginian Pilot. The story was featured in its own section with color photography. Three days prior to the puzzle build, two TV stations (WVEC Channel 13 and WAVY Channel 10) also ran segments. BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 BRITE / Brand Illumination 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] www.go2brite.com BRITE BRAND ILLUMINATION Case study Project Awareness Public Relations Client Atlanta Marriott Gwinnett Place SITUATION SOLUTION The Atlanta Marriott Gwinnett Place, a 426room conference hotel northeast of Atlanta in Gwinnett County, was the first major hotel in the area when it opened in 1986. While the property is a significant leader in the economic development and expansion of Gwinnett County, it is sometimes overlooked because prospects believe it to be just another Marriott hotel. BRITE saw the opportunity to promote the Atlanta Marriott Gwinnett Place’s personality through a series of public relations initiatives that communicated the property’s strong track record of delivery of many types of superb guest experiences. Since third party endorsement can be effective in driving awareness and perception, this served as our primary strategy. Furthermore, keeping momentum with the public for a hotel that is 20 years old can sometimes be a challenge, even though the hotel has maintained an outstanding record of renovation and service excellence. Through relationships with Atlanta area media, BRITE researched, developed and pitched specific stories directly to individual reporters and editors. We followed up thoroughly, setting up interviews and photo sessions for the media, and briefing hotel management on interview techniques and standardizing responses. The goal was to ensure that the target market – primarily local – understood the interesting personality and accomplishments of the hotel, and to maintain the hotel’s premier position in Gwinnett to drive both rate and occupancy. RESULTS Within less than 12 months the hotel was featured in two bylined articles in the Atlanta Journal-Constitution, four front-of-section stories with color photos in the Gwinnett Daily Post, and articles in Atlanta-based business and lifestyle publications and blogs. The stories were also carried on the publications’ online editions, extending the reach outside the usual circulation area. Hotel management can trace increased meeting and function business directly to the articles. The ROI on the public relations campaign is exceptionally high. BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 BRITE / Brand Illumination 1261 Tweedbrook Place, Virginia Beach, VA 23452 757-692-8624 [email protected] www.go2brite.com BRITE BRAND ILLUMINATION Case study Project BlitzBuild: 10 homes/5 days Client Habitat for Humanity (pro bono) BRITE is a woman-owned business, Virginia corporation SWaM #675421 DUNS #783672160 Federal ID #02-0773635 SITUATION SOLUTION RESULTS As part of Habitat for Humanity’s national blitz to construct 500 homes across the country, the Brighton neighborhood in Portsmouth, VA was selected as the site of BlitzBuild. Habitat for Humanity believes in providing a “Hand Up” not a “Hand Out” and also recognizes that once a few new homes are built, neighborhoods that were once blighted will usually begin a pride campaign to beautify their community. Habitat took on the mission of building one ranch and nine two-story homes in five days. Not only would the effort create homes for 10 families, it was also a prime public relations and awareness opportunity for Habitat and their army of volunteer builders. Prior to the BlitzBuild BRITE met with reporters and editors, bringing them up to date on the project, suggesting story angles and stories. The media became invested and there was a friendlycompetition to come up with the best story. Broadcast: The five Hampton Roads TV news outlets carried daily on-site interviews and reports throughout the five-day BlitzBuild. Value: $168,081. The BRITE PR Team worked with representatives from Habitat, the volunteers and the City of Portsmouth to plan a strategy that would involve print, broadcast and online news outlets in a ramp-up phase followed by five-day on-site progress reporting. BRITE / Brand Illumination BRITE worked daily with the media to make people available for interviews, line up photo opps and follow potential stories. Since many of the builders and volunteers were working virtually around the clock, access to them had to be scheduled in advance. BRITE also helped the media work their deadlines for coverage that ran on TV from daybreak through daytime to late night newscasts. 1261 Tweedbrook Place, Virginia Beach, VA 23452 Print: The Virginian-Pilot ran a front page abovethe-fold color story to launch the Blitz followed by a five-day series above the masthead with color photos on the front of the “Hampton Roads” section detailing the progress of the BlitzBuild. Value: $89,800. Online: Both print and broadcast media covered the BlitzBuild in their online editions with photos and video. Value: $17,960 BlitzBuild also fostered a new attitude in Portsmouth’s Brighton neighborhood. Residents began cleaning up and fixing up their properties, generating a new pride in their community. 757-692-8624 [email protected] www.go2brite.com