Azerbaijan - United World
Transcription
Azerbaijan - United World
AZERBAIJAN usat 1-4 OK SERGIO.qxd 9/2/07 Oil 16:46 Página 1 Economy Page 2 Huge reserves and the new BTC pipeline make Azerbaijan a key energy player Page 3 Telecoms Channeling billions of petrodollars into telecoms, industry, agriculture and infrastructure Page 8 Baku and Washington seal cooperation agreement to strengthen fastgrowing ICT sector OurWorld This supplement to USA TODAY was produced by United World LTD.: 4410 Massachusetts Ave NW, Washington - DC 20016 - Tel: 1-202.347.9022 - Fax: 1-202.347.9025 - www.unitedworld-usa.com WEDNESDAY, FEBRUARY 28, 2007 Azerbaijan THE COUNTRY IN FIGURES The land of fire Economic reforms, record oil prices and the recent opening of the strategic Baku-Tbilisi-Ceyhan pipeline usher in an era of exceptional economic progress for Azerbaijan TOWARDS the lion people is making true ecoend of the Bronze nomic headway. Age, a land Independent from the Soviemerged from the contest be- et Union since 1991, Azertween the forces of light and dark- baijan is not just another ness. Its name, Adar-Bad-Agan, emerging market. It is about meant “the country protected by to become a key player in the fire”. The Zoroastrians, who global energy exchange. With came to populate this littoral part the Baku-Tbilisi-Ceyhan of the Caspian Sea in the sixth (BTC) pipeline, the décor is set century BC, worshipped fire for a new economic bonanza. (known as Adar) as one of the Its offshore oil and gas fields four cosmic elements. At the time, pumped up nominal GDP by the coastline was ablaze with gas 11.5 percent in 2005 to $11.3 flares from the prodigious hy- billion. In the first half of drocarbon reserves in the seabed. 2006, GDP grew a whopping Today, the coun- The nation’s position 30 percent. With try is known as prices even as a key strategic oil Azerbaijan. higher in 2006, Azeri history is ally of the U.S. and the inflows of rich in legend. As EU is firmly based on petrodollars are a transit point altering the landmutual accord along the Silk scape. New office Road, it was towers and resiprized for the pudential buildings rity of its saffron, grace the skyline. gold and silver. Baku is again a Marco Polo obcosmopolitan served the first oil Riviera town, just exports from the Absheron Penin- like it was in the days of John sula in the 13th century. Back D. Rockefeller. then, petroleum was used for Former president Heydar lighting and medicinal purposes. Aliyev deserves much of the Natural resources have always credit for setting up the State Oil included oil and gas. Also, iron Fund in 1999, which helps sterores from the mountains were ilize inflows of capital, thus prebehind the early metallurgical venting distortions in the national furnaces and rapid industrializa- accounts. It is not only a unique tion in the 19th century. macroeconomic tool, but also a Today, Azeris are proud that guarantee that money is allocattheir small country of eight mil- ed to value-creating enterprises. OFFICIAL NAME: Republic of Azerbaijan Mr. Aliyev backed a wideranging reform program, supported by the IMF/World Bank, that brought the New inflows of petrodollars are altering the landscape in the Azeri capital of Baku. economy back on its feet after 1995. Policymakers here are realists. They see oil and gas exports as a way to inject the domestic economy with longterm potential. Non-oil sectors such as banking, telecommuni AZERBAIJAN is not easy stitution-building, transparencations, cotton, food-processing, to pigeonhole, but for a pre- cy and improvements in the construction and agriculture have dominantly Muslim country, business climate. been the first to kick back. it has a strong secular tradi“President Aliyev’s visit to Squeezed between Russia and tion akin to Turkey. For cen- the U.S. has given a new imIran, locals are adept at maxituries it was a gatekeeper petus to bilateral cooperation,” mizing geography. Azerbaijan is between east and west. With says Elmar Mammadyarov, a key strategic ally of the U.S. the coming on-stream of the Minister of Foreign Affairs. and EU. As an emerging democBaku-Tbilisi-Ceyhan (BTC) About 90 percent of export racy, it is also a member of the pipeline in July 2006, the coun- receipts are derived from oil Council of Europe. Since the “contry has now graduated to glob- and gas. But Mr. Mammadtract of the century” was signed al energy player. In yarov sees long-term proswith foreign oil companies, the Washington, Baku is back on perity in future transactions production sharing agreements the radar screen. such as machinery, cotton, silk have generated $7.5 billion. “Azerbaijan has been coop- and foodstuffs. The energy The current president, Ilham erating with the U.S. in vari- corridor opened by the BTC Aliyev, has opened the BTC to ous fields including energy will accelerate the transfer of exports of other Caspian naprojects like the BTC, eco- know-how. For Stanley Estions. Thus, the BTC brings adnomic development and secu- cudero, a former U.S. amditional oil to Mediterranean rity issues,” says President bassador to Azerbaijan and markets and helps keep prices Ilham Aliyev, who visited the currently at the head of the in check. Now the challenge is White House in April 2006. American Chamber of Comto use these tremendous oil revThe country is perceived as a merce, the time is now. “It’s enues to properly develop the multicultural guarantor of sta- clear that the U.S. is aware of nation’s infrastructure, educability. The U.S. has backed the the need to entertain a closer tion and training, as well as diBTC project as a key element and more meaningful relaversify the economy and avoid in the diversification of oil tionship with Azerbaijan,” the Dutch syndrome. flows. Just as important is in- says Mr. Escudero. Back on Washington’s radar screen RESTORING PEACE A two-stage solution for Nagorno-Karabakh THE territorial conflict with Armenia first began in 1988, when ethnic Armenians demonstrated against Azeri rule in the district of NagornoKarabakh, and the downfall of the Soviet Union in 1991 magnified the conflict into all-out war. From 1992-1994, more than 30,000 people died in Nagorno-Karabakh. In 1993, the U.N. Security Council called for a cessation of hostilities and the deployment of a peacekeeping force. Relative peace became a reality when Russia brokered a ceasefire in May 1994. Since the early 1990s, the Minsk Group of the Organization for Security and Cooperation in Europe (OSCE) has led negotiations to bro- ker a long-term solution. What is certain is that political will is crucial, according to President Ilham Aliyev. “The conflict’s resolution envisages a two-stage solution. The first stage includes eight to ten components, including the withdrawal of Armenian forces from the occupied territories, de-mining, the return of in- ternally displaced persons, security guarantees and the restoration of infrastructure,” says Elmar Mammadyarov, the Azeri Minister of Foreign Affairs. In a second stage, the demographic composition of the district would be restored. Mr. Mammadyarov then proposes the highest degree of autonomy for Nagorno-Karabakh. AREA: 33,436 square miles POPULATION: 7.96 million (July 2006 est.) LANGUAGES: Azerbaijani 89%, Russian 3%, Armenian 2%, other 6% INDUSTRIES: Petroleum and natural gas, petroleum products, oilfield equipment, steel, iron ore, cement, petrochemicals, textiles CURRENCY: Azerbaijani Manat (AZM) GDP purchasing power parity: $58.1 billion (2006 est.) GDP real growth rate: 32.5% (2006 est.) GDP per capita (PPP): $7,300 (2006 est.) EXPORTS: $12.51 billion f.o.b. (2006 est.) EXPORT PARTNERS: Italy, France, Russia, Turkey, Terkmenistan, Georgia, Israel, Croatia Source: CIA World Factbook UNITED WORLD TEAM IN AZERBAIJAN Project Management: Marie Leclercq Editorial Director: Louis de Fouchier Project and Editorial Assistant: Yanu Pederiva A more extensive version of this report is available at www.unitedworld-usa.com Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 1-4 OK SERGIO.qxd 9/2/07 16:46 Página 2 Our World Distributed by USA TODAY Wednesday, February 28, 2007 2 IN BRIEF Exports to grow by 128 percent ACCORDING to Socar’s Marketing and Economic Operations Department, Azerbaijan’s state oil company exported two million tons of oil products between January and July 2006. While the amount was equivalent to the previous year, prices per ton of gasoline had risen by $46 to $754.75. In terms of gross exports, the share of diesel oil was largest with 904,526 tons, followed by Mazut with 715,661 tons and gasoline products with 170,410 tons. From 2006-2009, oil exports are projected to grow by an average of 128 percent. Set up in 1992, Socar is the state oil company in charge of managing all the oil sector. It is Azerbaijan’s number one taxpayer and its largest employer with a staff of 62,000. sortium known as the Azerbaijan International Operating Company (AIOC), with 11 different partners. AIOC is responsible for 70 percent of oil exports, mainly drawn from the Azeri-Chirag-Gunashli (ACG) mega-structure. In 1994, Azerbaijan signed what has come to be known as ‘the contract of the century’ for ACG. Worth $10 billion, the deal was seen as a consolidation As a result of this new capi- of power for the former presitalization of resources, Azer- dent, Heydar Aliyev. It also put baijan’s GDP grew up to $10.2 an end to the 60 percent GDP billion in 2004. Foreign direct contraction that followed the investment (FDI) rose 30 per- Soviet collapse in 1991. Socar, cent to $4.4 billion that year as established in 1992 from the major projects went on-stream. merger of the two state oil comAccording to the U.S. Depart- panies, is largely responsible for Azeri light crude’s ment of Energy By 2010 comeback. The com(DoE), the effective economists pany is the largest management of the estimate the taxpayer in AzerbaiBTC coupled with Azerbaijan’s hydroregion will be jan and its largest emcarbon wealth guar- producing up to ployer, with 62,000 employees. With the antees future 4.7 million BTC pipeline, Socar economic growth. The State Oil Fund, barrels per day faces a new age of created by former president Hey- capital investment in its offshore dar Aliyev in 1999, might soon sector. By 2010, economists esbe worth $30 billion. The DoE timate the region will produce estimates proven crude oil re- 3-4.7 million barrels per day serves in Azerbaijan between 7 (mbd), exceeding annual proand 13 billion barrels. The in- duction in Venezuela. Long-run economics, howcrease in production since 1997 is due to an international con- ever, tip the balance in favor of Oil and gas The great Azeri light crude makes a comeback As the region gains increasing weight as the new oil province, Azerbaijan works to become a paradigm for regional energy cooperation FOR OILMEN, the word Balakhani has a mythical ring. Oilfields like Balakhani set off the Great Game in the mid-19th century, and Azerbaijan suddenly became the center of a global rush for petroleum resources. It involved derrick technology, geo-political intrigues and prodigious amounts of money. In 1873, the Nobel family invested in oil development projects, followed by the Rothschilds in 1885. Azerbaijan was producing 11.5 million tons of oil per year by 1901, the bulk of world demand. It was the beginning for Azeri light crude, a low-sulfur premium quality crude oil . In Baku, city architecture along Neftchiler Avenue still bears witness to the early age of exploration and production. Today, it is home to Socar, the State Oil Company of the Azerbaijan Republic. In a replay of events, the Baku-Tbilisi-Ceyhan (BTC) pipeline has repositioned the country on the global energy map. Multinationals have joined Socar at several production sharing agreements (PSAs) in the Caspian offshore. The deepwater fields were left relatively untouched by Soviet geologists. This means the region qualifies as a new oil province, with reserves comparable in size to those of the North Sea. INTERVIEW natural gas. Proven gas reserves in the Caspian are estimated at 232 trillion cubic feet (Tcf), which compare to those of Saudi Arabia. With the global switchover at electricity generating plants from coal to natural gas, this treasure trove means Socar will be competing with Russia’s Gazprom, which has a stranglehold on the western European market. An export pipeline will soon transport Caspian natural gas west via Erzurum in Turkey. No longer landlocked, Azerbaijan is a paradigm for regional energy cooperation. “The environment is one of the top government priorities. The oil industry has been our main economic agent for 150 years. Now we are paying the price for the careless approach,” says Huseyngulu Bagirov, Minister of Ecology and Natural Resources. In 2003, Azerbaijan was one of the first oil-producing nations to sign the Extractive Industries Transparency Initiative (EITI). Socar has set up its own environmental department and works together with NGOs to apply strict directives at offshore PSAs. Together with the World Bank, it is also taking part in a $20 million scheme to clean up damaged sites. High prices boost State Oil Fund WORLD crude prices skyrocketed last summer during the war in Lebanon. Socar transferred the additional revenue from sales of Azeri light crude to the government budget and the State Oil Fund. As a result, Azerbaijan’s oil fund revised its capital stock upward to $1.5-2 billion. The head of Azerbaijan’s Price, Economic and Financial Department, Oktai Hagverdiyev, had previously forecast overall stock to remain stable at $1 billion. More gas from Gobustan A PIPELINE connection to the fourth well of the Gobustan contract area, south of Baku, will increase the amount of natural gas delivered to Socar. Construction of the pipeline link to the Duvanniy field was finalized last summer. High pressure at Duvanniy means special equipment is needed to deliver gas. Currently, the three other wells in Gobustan deliver an average of 40,000 cubic meters of gas per day. The tapping of two more wells means that Socar could see a rise of 400,000 cubic meters of gas per day. BTC PIPELINE ‘Regional stability is vital to Joining the select club of guarantee oil supplies’ global energy players AZERBAIJAN’S state-owned oil company is unlike any other in the world. Its policies have a great impact on economic planning, strategic partnerships and regional stability. For Socar President Rovnag Abdullayev, the challenge now is to guarantee supplies to Western markets. With the opening of the BTC pipeline, 2006 has been a remarkable yearin Azerbaijan’s history. Is this also the beginning of a new era for Socar? Azerbaijan is the birthplace of the world’s oil industry. Everything related to oil first happened here. The first oil pipeline was built here in 1901 from Baku to Batumi in Georgia. The first oil tanker to load crude was in the Caspian Sea. Now, the most expensive and most sophisticated pipeline in the world is the Baku Tbilisi Ceyhan (BTC), covering 1,086 miles. BTC is very important for Socar not only because it transports oil crude from the Caspian, but also because it serves to diversify crude oil supplies. It’s an ideal transportation solution for Western markets. In what ways is BTC a new model for energy cooperation in the 21st century? The well-balanced cooperation between international oil companies (IOCs) and Azerbaijan is not new, it is an oil industry tradition. In terms of regional cooperation, the Azeri and Kazakh governments signed an agreement to transport eastern Caspian crude through Azerbaijan. If you look at a geophysical map of Eurasia, from the Barents Sea to the Persian Gulf, the Meridian crosses only three countries: Azerbaijan, Iran and Russia. A small strip of Azeri land can serve as a transit corridor for oil and gas. The Caucasus region is often perceived as unstable. What role does Azerbaijan play in anchoring regional stability? The region is traditionally not very stable, but the higher the dependence of the world on Caspian oil supplies, the higher the level of stability that needs to be guaranteed. The sooner we resolve the Azerbaijan-Armenia territorial conflict, the sooner the resources to Europe, the U.S. and Southeast Asia will be guaranteed. Azneft, Socar’s natural gas subsidiary, wants to increase its output. As of now, Azerbaijan is a net importerof gas. What is the strategy in terms of gas exports? It’s true that we’re importing natural gas from Russia, Uzbekistan, Turkmenistan and Kazakhstan. The gas is imported via a Gazprom pipeline and total volume of imports this year will be 4.5 billion cubic meters. Our own production is about 5 billion cubic meters per year. We’re planning to build the necessary infrastructure to substantially expand that volume. In its second stage, the Shah Deniz field will allow us to export gas through Georgia and Turkey to Greece, Italy and beyond. How would you define your commitment to environmental protection in the Caspian? That’s a very serious issue. During Soviet times, and especially in WWII, nobody thought in terms of environmental protection. Moscow just demanded that we produce more crude. Now, of course, we demand that all IOCs follow codified standards. We’ve created an environmental department within Socar to clean up the Absheron Peninsula, for example. And there are strict environmental rules applied to production blocks in the Caspian offshore. Rovnag Abdullayev President of Socar At the height of last summer’s war in Lebanon, when oil prices reached $80 per barrel, Azeri Light was pumped commercially into the Turkish port of Ceyhan for the first time. Scarcely two months after its official opening, the Baku-Tbilisi-Ceyhan (BTC) pipeline had transported 12 million barrels of Azeri crude from the Caspian Sea to the Mediterranean. The State Oil Company of Azerbaijan (Socar) announced a sales tender for its first load on July 13: a total of 135,000 tons scheduled to be shipped a month later. Turkish media reported The BTC pipeline, which stretches a total length of 1,103 miles, at the time that 11 million bar- covers more than 160 miles in Georgia and 650 miles in Turkey. rels of crude had been loaded onto 16 tankers at Ceyhan’s Hey- of global energy player. In the tance is even greater if one condar Aliyev terminal. The first to long run, BTC will help diver- siders it can meet 25 percent of benefit from the sweet crude sify energy sources and damp- world demand growth. “Our end target is to maximize were countries like the Nether- en price speculation. lands, Greece, India, France and The BP-led pipeline has a to- the capacity of BTC. We will attal length of 1,103 miles. In Azer- tract all the oil in the region in the U.K. The ultimate beneficiary of baijan, it covers 248 miles, in order to export it via BTC,” Natik the Minister the BTC, however, is Azerbai- Georgia 161 miles At full capacity Aliyev, of Industry and Enerjan. Speaking at the inaugura- and in Turkey 668 tion ceremony in May 2006, miles. Most crude the pipeline will gy, said last summer. Azeri officials hailed it as the originates in the Az- deliver one million The strategy is to test the BTC for efficienoptimal answer for the Caspi- eri-Chirag-Gunashli barrels per an’s landlocked resources. Bot- (ACG) field east of day of crude to cy before withdrawing from other tlenecks in the Bosporus and the Baku. Prospected in Ceyhan, or pipeline routes. KazaDardanelles Straits, loss of mar- the 1980s, ACG is a 1.3 percent of kh authorities have ket value via the northern export joint project involvroute through Russia and the ing ten companies. global supplies signed an agreement geo-political impossibility of According to BP sources, ACG to use the BTC as a conduit for shipping crude through Iran fi- holds a staggering 15.3 billion five million tons of oil per year, nally cleared the way for the $4 barrels of reserves with a geo- with a gradual increase to 38 milbillion BTC. Test filling began logical lifespan of 30 years. BTC lion tons. Mr. Aliyev therefore in May 2005 and so far, export will generate $140 billion in rev- supports a continued use of the volume has exceeded all fore- enue for Azerbaijan over 20 Baku-Novorossiysk pipeline, the casts. Socar can now bring Az- years. At full capacity, the export route through Russia’s eri Light to market on its own pipeline will deliver one million Transneft system. Likewise, the terms and at world prices. Awider barrels per day of crude to Cey- Baku-Supsa pipeline to Georgia implication of BTC is that it el- han, equivalent to 1.3 percent of will remain in operation because evates Azerbaijan’s status to that global oil supplies. Its impor- of its low cost. Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 1-4 OK SERGIO.qxd 3 9/2/07 16:47 Página 3 Our World Wednesday, February 28, 2007 Distributed by USA TODAY Economy What happens after the oil boom? Well aware that oil is a non-renewable resource, Azerbaijan looks to diversify and capitalize on its success by investing in IT, telecoms and agricultural projects SINCE 1996, Azerbaijan has posted strong economic growth. With liquidity in the banking system and a stable macroeconomic framework, policymakers are looking to strike a balance between the oil and non-oil sectors. They are fully aware of the challenge posed by Dutch disease as only 1 percent of jobs created are tied to the oil sector. Channeling money into IT, manufacturing plants, telecoms and agricultural projects is vital for long-term sustainable growth. “Today the economy rests on oil, and oil is a non-renewable resource so sooner or later it will disappear,” says Heydar Babayev, Minister of Economic Development. Thus far only Baku and the Absheron Peninsula have benefited from the oil windfall, and now is time to create jobs in rural areas too. Officially, there are ten disfavored regions attempting to climb out of poverty, seven of which are mostly agricultural. A State Program on Social and Economic Development of the Regions is helping to jumpstart new businesses. In 2006, Mr. Babayev’s ministry implemented hard infrastructure projects in the region worth $450 million. Developing physical infrastructure and co-financing SMEs are two of the preferred formulas. The state program has already led to the creation of 5,500 enterprises, including 400 processing plants, 771 construction firms and 490 agricultural projects. Examples include the Star LTD factory, producing television sets in Shamakhy, and the Oka car assembly plant in Nakhicevan. The objective is to channel oil money and foreign investment to help BUSINESS CLIMATE SHAHMAR MOVSUMOV Executive Director Sofaz transform Azerbaijan into a liberal market economy. By 2015, the poverty level will drop by one-half. With 76 percent of the economy in private hands, manufacturing and services are beginning to play a more active role. The banking system compares favorably with standards in south central Europe. “Just 15 years ago we didn’t even have a private sector. This reflects real structural changes,” says Deputy Minister of Economic Development Mikayil Jabbarov. Investing in transport infrastructure is also a priority for a country that has always been a junction between Europe and Asia. The opening of the BTC pipeline can help spin off other transit options. “Transportation brings trade and since Baku is on the Caspian Sea, our location will also attract tourists,” says Mr. Jabbarov. “The ANT INSHAAT It pays to be transparent To ensure long-term growth, the government is working to implement healthy business rules and above all, anticorruption laws DESPITE the windfall from oil revenues, the official poverty level in Azerbaijan at the end of 2005 was 29 percent. That is a hefty number for a country on the brink of an economic boom. Influence peddling, embezzlement and illegal decisions should be exchanged for efficiency gains. After all, foreign investors look to allocate capital to markets with working regulatory frameworks and good corporate governance. It pays to be transparent. Last July, the Commission to Combat Corruption held a meeting in Baku to tackle shortcomings in the economy. Items on the agenda included the privatization of state property, measures to preserve natural resources in the Caspian Sea, and steps to fight the illegal loading of sand from the country’s seashore. To ensure transparency in the privatization of state assets, the authorities need to heighten inter-ministerial cooperation. The commission also pushed through measures to restore illegally privatized state property. At the meeting, President Ilham Aliyev chaired a committee tasked with addressing the environment in the Caspian Sea, where there is no clear demarcation of borders. The truth is that investment efficiency is a matter of business climate. According to the Economist Intelligence Unit, the overall business climate in Azerbaijan needs some glamour. The public and private sectors have much MIKAYIL JABBAROV Deputy Minister of Economic Development challenge is to transform oil revenue into human capital.” The State Oil Fund of Azerbaijan (Sofaz), created in 1999, will play a key role to manage efficiently oil revenues. Sofaz collects all oil income tied to production sharing agreements (PSAs) in the Caspian and allocates funds to support infrastructure, education, power plants and logistics facilities. “We have two main missions: manage our assets to guarantee macroeconomic stability, and manage our investments to diversify the economy and generate employment for future generations. We have to make the oil money last forever,” says Shahmar Movsumov, Executive Director of Sofaz. The 31-year-old Harvard graduate is conscious of the pivotal role Sofaz can play in investment policies and the day-to-day economy: “Our reserves total $1.6 billion today and will reach $10 billion by 2008. Can you imagine all that money going into a small economy like ours?”. SOURCE: WORLD BANK INVESTMENT CLIMATE SURVEY 2005 “Over the past period, imwork to do in order to broaden the entrepreneurial environment. portant measures have been takPublic investment, via the State en to protect the rights and Oil Fund (Sofaz), will benefit interests of investors, defend the not from populist spending but poor, and establish equal conby making money allocations ditions for local and foreign businessmen. They should be able transparent and participatory. With its heavy reliance on the to use their profits in a free manenergy sector, Azerbaijan can set ner,” says Minister of Economan example in the region. It al- ic Development Heydar ready has, arguably, by signing Babayev. To diversify the economy and the Extractive Industries Transensure sustainable parency Initiative Important steps long-term growth, Mr. (EITI). But EITI ethics need to extend have been taken Babayev is a champito protect the on of healthy business into other productive sectors of the econo- rights of investors rules. Legislation is my: manufacturing, and establish an an obvious first step to heavy industry and open business dampen the temptation of officials. The trade. environment state program to fight Firms like Garadagh Cement have taken important steps corruption recognizes there is a to end corruption within its own problem. Amajor anti-corruption distribution system. Its plant is law took effect in 2005. Implean emblem of Azerbaijan’s evo- mentation, however, is the ultilution toward Western prac- mate litmus test. tices. Privatized in 1999 and Since independence, inflows sold to the Swiss-based Holcim of $20 billion have made AzerGroup, Garadagh Cement now baijan a magnet for FDI. With complies with ISO 9001:2000 oilfields like Azeri-Chirag-Gucertification for quality man- nashli (ACG) going on-stream agement. It sends employees in 2006, the country will be more for training in Switzerland. highly scrutinized for corrupMost importantly, it has tion indices. If it passes the transchanged the rules for doing parency test, more money will be forthcoming. business. Building on the Baku boom NOWHERE is the nation’s tion company. It not only foconstruction boom more evi- cuses on the construction of resdent than in its capital, Baku. idential and public buildings, Now one of the most dynamic but also has activities in interinon-oil sectors of the economy, or furnishings. The company the surge in the construction in- has a successful furniture mandustry is visible throughout the ufacturing division that procity, where new buildings are duces both residential and office springing up so fast and furious furniture, as well as interior that the country’s cement sup- doors, windows and floors. “We opened a furpliers can barely ‘Step by step, niture factory a year keep pace. Baku’s we are ago and we are now transformation inbecoming a to the administraworking on building a cement factory to tive and political completely manufacture our heart of the Southintegrated Caucasian region is own cement. So step company’ by step, we are bedrawing an influx of immigrants not only from coming a completely integratother national regions, but also ed company,” states Ant Inshaat from neighboring countries – a Director Azad Ibrahimov. trend that is set to continue for Projects to date carried out by the company have included another two years minimum. Established in 2002, Ant In- four individual residential apartshaat Repair Building Ltd. is ment buildings as well as a large Azerbaijan’s leading construc- residential complex consisting Ant Inshaat currently has more than twenty new projects under way. AZAD IBRAHIMOV Director of Ant Inshaat Repair Building Ltd of seven ten-story buildings. Today, Ant Inshaat has more than twenty projects under way, including two new residential complexes and five residential apartment buildings. It is also contracted to construct a building for the Azerbaijan State Economic University. ISO 9001 certified, Ant Inshaat places a high priority on quality construction and continually looks at ways to improve its equipment, technology and final product. “We pay very close attention to the technology we use, and work with leading international companies to have the best expertise on our projects, such as our collaboration with Liebherr Export of Germany on the purchase and operation of our concrete production plant,” says the director. “We would like to see more American companies in Azerbaijan in order to further modernize the construction industry and upgrade our standards, as we are still seen as using an old Soviet style,” comments Mr. Ibrahimov. “At Ant Inshaat, it is very important for us to meet international standards. We would definitely like to collaborate more with American companies.” ANT Inshaat is one of the leading and fastest growing construction companies in Azerbaijan. Using the latest building technologies available and quality certified to ISO 9001, we use the finest materials in creating elegant apartments and residences, as well as several civil projects, such as schools. Our high standards in design not only cover the external aspect, stability and security of the building, but our design group also carries its meticulous attention to detail through to the interior design, which is why we have become the partner of choice for international companies looking to do business in Azerbaijan. ANT INSHAAT AZ1000, 121 Yusif Vezirov Str., Baku Tel: +994 12 49314 71 [email protected] www.ant-inshaat.org Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 1-4 OK SERGIO.qxd 9/2/07 16:47 Página 4 Our World Distributed by USA TODAY AGRICULTURAL REFORM AND PRIVATIZATION duction, a tradition in the region for 16 centuries, is a resurgent industry thanks to technological investments. With cotton production steadily on the rise, farmers harvested over 196,000 tons of cotton in 2005. Formed in 1997, MKT Istehsalat-Kommersiya is the largest producer of raw cotton products in Azerbaijan. As one of the first agricultural enterprises to welcome the privatization process, the compa- gy, so we need to apply modern equipment, and predominantly from America.” Since its establishment, MKT Istehsalat-Kommersiya has attracted over $4.6 million in investment. As the Azerbaijani economy grows and the banking industry strengthens, financial institutions are playing a key role in developing rural infrastructure and extending loans to agrarian entrepreneurs. The International Fund for Agriculture Development and the Ministry of Agriculture of Azerbaijan recently inaugurated projects worth $25 million to improve irrigation and increase lending to farmers. According to Minister Abbasov, “These projects play a positive role in the integration of our agriculture into the world economy, introducing advanced technologies and expertise to Azerbaijani villages and mountainous regions. These projects gave an impetus to agrarian policy carried out in republic, the formation of agrarian market and capacity building.” Mr. Koehler. The company is in talks with the European Bank for Reconstruction and Development to secure funds. So far, the Holcim Group has devoted much of its attention to environmental impact. In the clinker and cement industry, Soviet-era processes were heavily polluting. Garadagh Cement is now working to comply with strict EU directives. With the best laboratory in the CIS, the company is ISO 14001:1996 certified. A major step in the plant’s rehabilitation has also involved a battle against inappropriate usage. “Before, people used the hardest cement for all applications. We now invite engineers to training sessions to explain how to use the right cement for the right application,” says Mr. Koehler. The general director is excited to be witnessing the country’s renaissance. The business environment and legal framework still have room for improvement, but Mr. Koehler has struck a new path that is beginning to rub off in other industries. He has done away with 97 percent of the socalled distribution system that placed the plant’s cement products in the market. “That system was dismantled thanks to our local workers. One of my professional dreams is to empower local people,” he says. Repositioning the company’s products and a reduction of imports from Russia has produced excellent results. But with a construction boom north of the border, officials at Garadagh Cement think it is time for new competitors, as the plant would fare well in a sound competitive market. “Clearly, there’s room for other cement producers in this country,” says Mr. Koehler. Agriculture is fast becoming a dynamic, market-oriented sector, with cotton production thriving and infrastructure investment being sought farm) system only allowed farmers to sow crops approved by the authorities. In return, soil tillers received a fixed monthly income that bore no relation to how much they produced. Decades of ecological mismanagement endangered the species of sturgeon and other fish. In its 15 years of independence, Azerbaijan has overhauled this outdated system. Since reforms were launched in 1995, over three million people have received 1.4 million hectares of land as private property. Today, over 90 percent of land is privately owned and the state monopoly on agriculture has been dismantled. Agricultural pro- duction has increased steadily, and in 2005, close to $284 million worth of agricultural goods was exported. After the energy sector, agriculture is transforming into the most dynamic, market-oriented sector of the economy. “Our ministry and the government are mobilizing all resources to bring national standards, certificates and technical terms of agricultural goods in line with European and international standards,” says Minister of Agriculture Ismet Abbasov. Aside from Azerbaijan’s “black gold,” cotton is proving to be “white gold” for the economy. Cotton pro- 4 ny remains at the forefront of the cotton industry, exporting 90 percent of its production to Russia, Switzerland and the U.S. MKT is firmly focused on raising Azerbaijan’s international agricultural profile on the domestic and global marketplace. However, insufficient rainfall makes it a challenge to grow water-intensive crops such as cotton. Technological investments and upgrades from western investors have greatly restructured the supply chain of MKT Istehsalat-Kommersiya. Since 2005, the U.S. company Valmont Industries has been involved in the company’s progression. With its American partner, MKT introduced center pivot mechanized irrigation that is not only economical but more ecologically friendly. General Director Ikram Karimli understands the vitality of his company’s cooperation with foreign partners, noting the impact of U.S. investment for his enterprise. “America is a strong cotton producer mainly of its technolo- Ten years to convert kolkhoz into businesses AZERBAIJAN is a cradle of agriculture. The land’s fertile soils yield fresh and succulent melons, pomegranates, persimmons and other exotic fruits. Cash crops such as cotton, tobacco and tea are cultivated along with grain – the staff of life for millions. Black caviar, a luxurious delicacy synonymous with haute cuisine around the world, is produced from sturgeon stocks that thrive in the deep waters of the Caspian Sea. During the Soviet era, Azerbaijan was indeed famous for this rich and abundant bounty of agricultural goods. Under Communist rule, however, the kolkhoz (collective Wednesday, February 28, 2007 IKRAM KARIMLI General Director of MKT Istehsalat-Kommersiya GARADAGH CEMENT Compounding the growth AS Aconstruction boom sweeps nology was obsolete. After a tranthrough Azerbaijan, the visual sitional period, things are movlandscape is morphing. The open- ing forward again. According to ing of the BTC pipeline has ush- Uwe Koehler, the General Diered in a new architectural fever. rector since 2004, the Holcim Locals speak of a Dubai-like trans- Group has invested $40 million formation for Baku. Residential in modernizing the plant, $17 complexes and skyscrapers, how- million more than stipulated by contract. ever, are not the only structures Locals refer to a Dubai- Garadagh Cevying for build- like transformation in ment now has caing materials. Baku, which has created pacity for 1.3 Large-scale enermillion tons per a surge in demand year, making it the gy projects are also expanding at a breakneck pace industry leader in Azerbaijan. The and require things such as cement. plant currently consists of four Garadagh Cement was estab- kilns, nine cement mills and a lished in the 1950s. The plant, staff of 553. “Our plan for the future is to near Sahil, saw productivity fall in the early 1990s. By the time it switch from the obsolete wet was privatized to the Swiss-based process to the dry process. EnerHolcim Group in 1999, the tech- gy consumption will go down by UWE KOEHLER General Director Garadagh Cement 35 to 40 percent and will allow us to stop importing clinker from Russia, thus increasing our capacity by 15 percent,” says Mr. Koehler. But even then, the company will not be able to meet domestic demand, which the general director estimates at 2.5 million tons annually. “That’s a huge gap and it would require a further investment of $120 million,” says In 2005, plant revenue grew ten percent, and in a market renowned for tight demand and supply, prices have increased. Banking The velocity of the manat Banking services have already improved, and will continue to do so as the central bank works to create an enabling environment for banks to further facilitate economic reforms WITH 60 years of oil reserves at a 2004 consumption rate, Azerbaijan has a lot of fuel. Given the velocity of transactions, Azerbaijan’s currency—the manat— is circulating fast. After years of duress, the economy can finally cash in on oil exports, worker remittances and FDI. The people can spend it on expensive cars and mobile phones. In the midst of this consumer boom, financial intermediaries are posting gains. Liberalization has been the byword since 1995. New banking legislation passed in 2004-05 is based on Basel Core Principles. Still, the transition has yet to come full circle. “The transformation of oil wealth to economic development requires a banking system based on international standards,” says Elman Rustamov, Chairman of the National Bank of Azerbaijan (NBA). Established in 1992, the NBA navigated the murky waters of the post-Soviet collapse, as well as the spillover from the Russian monetary crisis of 1998. The country regained its footing in the mid-1990s. In between, it had to scrap the old manat and introduce a new one. War had caused the exchange rate to tumble in the early days of independence. “The new currency has a beautiful design and people accept it with pleasure,” says Mr. Rustamov. Despite 15 years of continuous work, the transition has to go through another set of steps. “We’re entering a new era. Our main goal is to develop a strong, diversified and competitive mar- ket economy by using the oil income optimally,” says Mr. Rustamov. The NBA is focusing on targeting inflation and bank consolidation. After all, a takeoff of the non-oil sector will not happen unless inflation is low, and it has surpassed 3 percent in the last ten years. NBAofficials have raised minimum capital requirements for ELMAN RUSTAMOV Chairman of the National Bank of Azerbaijan banks from $5 million to $10 million, yet few have been able to meet the new conditions. Where there used to be 240 banks, there are now 42. Mr. Rustamov thinks that they may still be too large a number for a population of eight million. The total authorized capital of the 42 existing banks, minus the stateowned institutions, reached $223 million at end-2005. Ideally, Mr. Rustamov would like to see a series of mergers between small and medium banks with the help of foreign financial institutions. There are two state-owned banks in Azerbaijan that control almost 50 percent of the market: Kapital Bank and International Bank of Azerbaijan (IBA). IBA is responsible for 75 percent of banking operations, while Kapital Bank still holds the frozen individual deposits of Soviet days. Both institutions are slated for privatization. To prepare for their future sell-offs, they have spearheaded several reforms: issuing credit cards, expanding their ATM reach and introducing friendlier service. Meanwhile, Azeri retail banks are aggressively courting the customer. The number of branch offices has exploded, even in the provinces where people proverbially stash their money under their mattresses. In 2006, banks began to offer long-term mortgage at a discount rate of 12 percent. Compared to the market interest rate of 24 percent, it is a steal. Banking services have also improved, with more Azeris than ever before wielding a credit card. At supermarkets and shopping malls, the ATM is now part of everyday life. The priority is to create an enabling environment for retail and commercial banks that facilitates further economic reforms. Major foreign players in the retail sector would be a boon for competition. The spike in consumer loans and the growth in deposits are luring banks from central Europe with experience in emerging markets. With an appreciating currency, saving in manats is in fashion. But with bank deposits at 15 percent of GDP, there is still a long road ahead. “We’re aware of the risks we face and are familiar with the experience of other countries. We intend to follow best practices,” says Mr. Rustamov. Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 5-9 OK SERGIO.qxd 9/2/07 16:44 Página 5 AZERBAIJAN usat 5-9 OK SERGIO.qxd 9/2/07 16:44 Página 6 Our World Distributed by USA TODAY INTERNATIONAL BANK OF AZERBAIJAN 6 INTERVIEW IBA’s challenging role in the new banking era ‘We understand the need to develop alternate sectors’ JAHANGIR HAJIYEV is Chairman of the Board at IBA, the largest financial institution in Azerbaijan. As the official intermediary for the oil and gas sector, IBA is expected to grow exponentially in the medium-term. factory now employs 1,800 people. Other IBAprograms are jumpstarting tobacco plantations, juice-processing plants, car-makers and SMEs in the food-processing sector. In international financial markets, the bank’s solid reputation has allowed it to sign syndicated credit agreements with Commerzbank and Citibank, valued at $56 million. It has obtained credits worth €45 million ($59.15 million) from Société Générale, as well as a $102 million credit from Barclays PLC. Foreign participation in IBA activities has also prompted partnerships with Bayerische IBA its title of Best Bank in Cen- Landesbank, Credit Suisse, the tral and Eastern Europe this year. Sumitomo Mitsui Banking CorIn March, Global Finance cited poration and BNP Paribas. it as the most rapidly developing Through these institutions, Azeri SMEs are able to obtain credit bank in Asia. At IBA, confidence is high. Ro- lines for factory equipment at relbust indicators have led to im- atively low interest rates. From 2000 to 2005, foreign trade provements in customer service and a repositioning in the market. turnover in Azerbaijan rose threeThe bank has become a group of fold to $8.5 billion. The governcompanies, with subis spearheading ‘Development of ment investments in infrasidiaries in sectors the non-oil structure, such as the such as insurance and sector has road network, that will leasing. Mr. Hajiyev wants to use IBA’s become the top facilitate trade in the renew versatility to inpriority of the gions. With the BTC pipeline, the country vest in the non-oil secAzeri regained its historic tor’s productive government’ has potential. Project firole as a transportation nance is going to value-creating conduit between East and West.Acsectors like the cotton industry, cording to Mr. Hajiyev, revenue where IBA-financed ginning tech- from the BTC will significantly nology has doubled output and increase electricity production in created 1,500 new jobs. Through rural areas, as well as other basic the U.S.-based Eximbank, it has infrastructure. Soft infrastructure linked Azeri agribusiness with the is equally critical. “We have risen Valmont Industries and John to the challenge to ensure our huDeere. IBAschemes have even re- man capital also meets the revived the ancient Azeri craft of quirements of Azerbaijan’s silk production, an eminently ex- integration into the global econoport-oriented industry. Arestored my,” says Mr. Hajiyev. In the first five years of this century, foreign trade turnover in Azerbaijan tripled to $8.5 billion, prompting huge re-investments in infrastructure and regional trade links WITH the opening of the BTC pipeline, Azerbaijan is fêting a new era of prosperity. But for Jahangir Hajiyev, Chairman of the Board at the International Bank of Azerbaijan (IBA), paying honor to the country’s economic takeoff is more like a wake-up call. At an investment conference sponsored by the U.S.-Azerbaijan Chamber of Commerce (USACC) in Washington last April, the IBA Chairman explained the importance of weaning the economy off the oil sector. There is homework for all economic agents—banks first and foremost. “Development of the non-oil sector has become the top priority of the Azeri government. It is a formidable challenge,” Mr. Hajiyev told the USACC audience. For IBA, the largest bank in the southern Caucasus region, it means implementing new technology, improving management practices and making headway in global finance. The bank has offices in London, Frankfurt and Moscow. It plans to penetrate the dynamic Georgian and Turkish markets next. With more than 50 percent of the market share in domestic banking and $1.5 billion in assets, IBA is preparing for the injection of petrodollars. Growing demand for capital goods and higher disposable incomes are ushering in a new banking era. In 2005, net profits increased by 25 percent and bank assets were up 34.5 percent. Fixed deposits grew 16 percent and IBA’s credit portfolio closed the year with a gain of 63 percent. The bank has opened 25 new regional branches in the last year alone. ATMs with the IBA logo now number about 500. IBAhas also maintained its leadership in terms of total credit to the national economy, as it did with its own plastic card business. At end of 2005, the total number of Azericard holders was 650,000. Euromoney magazine awarded Wednesday, February 28, 2007 IBA is the largest bank in Azerbaijan. How would you describe the institution? IBA is a quasi state-owned bank, with 50.2 percent of shares in hands of the Ministry of Finance. It is not only the largest financial institution in Azerbaijan, but also in the southern Caucasus region. We are a well-diversified group. We have an insurance company that is the largest in the region. We have a credit card company, which is a member of Visa and MasterCard. We own the largest leasing company in the country—AzeriLeasing—and are selling 51 percent of its shares to UK investors. We have representative offices in London, Frankfurt and are fully operative in Moscow. How do you assess the sector’s potential? Six years ago we had more than 200 banks. Now the sector comprises about 40. But we are still under-capitalized, even at IBA. We have $1.5 billion in assets. According to international accounting standards, we only have $100 million in shareholder equity. Our goal is to double our capitalization in successive years. I think Azerbaijan needs no more than 10 to 15 banks, but with high capitalization. From its headquarters in Baku, IBA is expanding regionally and globally. ‘Cotton production has doubled thanks to IBA investments,’ says Jahangir Hajiyev, Chairman of the Board at IBA. Where does the bank’s comOur credit portfolio is very mitment to excellence fit in diversified. We finance about your strategy? 30-40 percent of the oil secIn the last two years, we’ve tor. The rest goes to agriculbeen awarded quality awards ture, construction and by Citibank. Last summer, Cit- processing plants of all kinds. igroup celebrated its 15th an- Diversification of our loan niversary at a dinner in Baku. portfolio is one of our main In my speech, I goals. We aim to fiIBA finances said we were celenance and develop brating 13 years of 30-40 percent the non-oil sector, cooperation be- of the oil sector; which is crucial for tween our banks. the rest goes to Azerbaijan. We unOur work together derstand that oil agriculture, goes back to 1993 construction and prosperity will not when we first unforever and we processing plants last dertook clearance need to develop aloperations through Citibank. ternate sectors. Today, the volume of transactions is worth more than What growth opportunities $1.2 billion. Citibank has al- have you identified for the so arranged the last syndicat- IBA? ed loan to IBA, valued at $56 Developing the non-oil secmillion. tor is our main goal. During Soviet times, Azerbaijan was Your shareholders are said a predominantly agricultural to be looking for private country and even today 50 partners. What is the status percent of the population lives of privatization? in rural areas. That is why we Since 1997, we have had decided to invest in agribusitwo presidential decrees on ness. We also have silk and IBA’s privatization. The gov- cotton processing plants. Coternment negotiated with the ton production has doubled European Bank for Recon- thanks to IBA investments. struction and Development (EBRD) to sell 20 percent of You also have an ambitious shares. But the bid was un- plan to open offices in successful because the EBRD Turkey, Luxembourg and strategic plan was sub-opti- Dubai. What can you say mal. That prompted a third about IBA’s expansion presidential decree in March strategy? 2005 outlining a new privatiThe oil revenue that Azerzation strategy for IBA and baijan is about to earn is goKapital Bank, the second- ing to boost the economy, largest institution. A special especially the non-oil sector. commission will hire finan- In 2001 we began operating cial consultants to make offers abroad. Our credit portfolio to potential investors. The in Russia has grown to $100 EBRD will be able to partic- million. Russia is one of our ipate in this new tender. main targets because of its huge market. But we have What role do you play in the had good experiences in country’s economic devel- Georgia too, with mutually beneficial projects. opment? SOCIO-CULTURAL INVOLVEMENT RANKING Supporting the next generation of artistes IBA’s social and environmental responsibility encompasses the arts and cultural heritage of the country, attracting international stars to Baku Bilateral artistic relations with Spain are fomenting the next generation of Azeri performers and illuminating Baku’s arts circle. THE INCREASE in capital stock, derived from oil export earnings, is rolling the Azeri banking system. According to macroeconomic theory, any increase in capital will result in an increase of output. Only this time, the marginal product of capital also includes soprano evenings, art exhibits and film festivals. If so, what is the price of an evening with opera singer Montserrat Caballé? As it turns out, an evening with the prima donna of opera is priceless. The Catalan soprano gave a memorable concert in Baku last year, accompanied by the Azerbaijan State Symphony Orchestra. At the Baku Music Academy, Caballé was available for a master class with local vocalists, the most talented of whom will participate in a competition in Spain, an example of how IBA extends its allocation of capital to include allocation of talent. “A necessary condition to harmoniously develop business is to keep and improve the social, cul- tural and natural environment. Caring for the above is not just formal business, but the call of our hearts. We are trying to revive the best traditions of Azerbaijan’s charity,” says Chairman of the Board Jahangir Hajiyev in IBA’s 2005 Annual Report. The largest domestic bank hopes that its arts patronage will pay off in the future by inspiring a younger generation. In February 2006, Baku was the first venue to host the 100th anniversary of Dmitry Shostakovich with a series of concerts. The 20th century composer was fêted in the Azeri capital with six days of continuous concerts directed by Mstislav Rastropovitch. Guests of honor included Russia’s own Galina Vishevskaya and Ukraine’s Oxana Dika. Baku has a vibrant and internationally renowned performing arts scene. The ten principal banks in Azerbaijan International Bank of Azerbaijan AB Standard Bank Unibank Kapital Bank Bank of Baku Bank Respublika Azerigasbank Texnikabank Azerdemiryol Bank Kocbank Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 5-9 OK SERGIO.qxd 7 9/2/07 16:45 Página 7 Wednesday, February 28, 2007 Our World Distributed by USA TODAY INTERVIEW ‘Attracting money from abroad is our priority’ AB Standard’s blueprint for continued success is based on diversity. The bank holds interests in a broad sphere of non-oil sector industries. AB STANDARD GROUP Leader of private banking aggregate capital of the bank is approaching $18.9 million. Profit in the first three quarters of 2005 rose to $3.8 million. “By Azeri standards, our bank is large. But in terms of internaproducts. Modern in outlook, tional banking, we are still a small he embodies a new generation player. We want to become a of Azeri financiers. An innova- medium-sized bank with good tive thrust can go a long way in ratings over the next ten years,” establishing credibility, after all. says Mr. Babayev. Bank Stan“I think image is critical. We’re dard finances large-scale projects trying to build our corporate im- at competitive rates in 12 different regions of Azerage based on quality, stability and ‘I believe image baijan. Sixty-seven openness,” says Mr. is critical. We’re projects in sectors like construction and Babayev. building our Key indicators at corporate image telecommunications could spark interest Bank Standard speak of breakneck growth. based on quality, among foreign instability and vestors. For Mr. In 2005, the total volopenness’ Babayev, the bank’s ume of assets exdynamic growth will ceeded $100 million, representing an increase of 31 remain closely related to the counpercent. The landmark number try’s overall performance. As it was hailed as the breaking of a absorbs hard cash from the oil psychological barrier for the coun- sector, it may only be a matter of try’s private banking sector. By time before people feel confident end-2006, the figure had more enough to take the money from than doubled to approach $250 under the pillowcase. million. Meanwhile, the bank’s The core activities of AB Stancredit portfolio had grown to $50 dard Group are banking and inmillion by December of last year surance. But beyond its financial and its customer base was up by bloc of insurance and brokerage 39 percent year-on-year. Now the firms, there are ten other sub- AB Standard Group leads the way in Azerbaijan’s financial sector. With assets of Bank Standard increasing 31 percent in 2005, the group is now focusing on global expansion When Bank Standard opened its new headquarters in Baku at no. 4, Hajiyev Street, many people took notice. After all, the bank plays a special role in Azerbaijan’s financial sector. Its Western practices and innovative approach are patent at its branch offices. Even its subtle annual report speaks of sophistication. As the leading private bank in the country, Bank Standard is a trendsetter contributing to national development. It is known for the efficiency of its branch network. So then why do 90 percent of Azeris still prefer to hoard their savings at home? Mostly, it is a matter of trust. Emin Babayev wants to change all that by selling financial know-how. As Vice-President of AB Standard Group, he feels the responsibility to educate people. Babayev is committed to classical banking products, such as loans and project finance. But he thinks the future hinges on introducing non-traditional sidiaries in different sectors. The group has ambitious plans in the non-oil sector to ensure future growth. There is a brick manufacturing plant and a fish cannery in Siyazan. At Darnagul Boru, it runs a polyethylene plant that produces polymer pipes for industry. Located outside of Baku, the plant supplies components for power lines, heating systems and gas transportation. Agribusiness is its third tier of activities. AB Pro, a subsidiary, has several locations for vegetable canneries, juice processing plants and tea plantations. “We’re also in the travel business. AB Travel, in Baku, is a member of a global network geared toward business travelers,” says Babayev. The travel agency is a member of IATA and has agreements with major airlines: Turkish Airways, British Airways and Lufthansa. One of its missions is to develop Azerbaijan’s longterm potential as a tourist destination. In the southern town of Lankaran, for example, AB Standard operates the four-star Qala Hotel. Surrounded by wild mountain rivers and waterfalls near the Caspian Sea, a visit to Lankaran is a true Azeri delight. EMIN BABAYEV heads Azerbaijan’s largest private financial group, AB Standard. Founded ten years ago, its image is based on Western standards of quality. “We offer a new way of banking,” says Mr. Babayev. What are your core activities? Our priorities are retail banking and insurance. All of our companies are important, but we have invested largely in the financial sector. We want to be leaders in this market. The economy of Azerbaijan is growing and, as a result, so is the financial system. How do you see AB Standard Group from the inside? We started out in 1996 as a branch of Russia’s MostBank, one of the leaders at the time. A couple of years later, local investors bought all equity shares and in 2004 we rebranded the company and renamed it Bank Standard. We are the leading private bank in EMIN BABAYEV Vice-President AB Standard Group the country, almost twice as large as our competitors. What are the key drivers behind the growth in net profits? There was a change in management in 2004. Additionally, we’ve been very active in the media. In the future, we want to achieve the best standards of service for our customers. We’re trying to educate people and convince them to trust their bank. The potential is huge. How is Bank Standard different from other retail banks? We always try to produce something new: banking products, credit cards, loans. We have the largest loan portfolio in the country, especially in the automobile sector. We were also the first to offer housing mortgages. We provide every single customer with excellent service. We’re doing the right thing at the right time. Are you considering strategic partnerships with foreign banks? We’re looking for foreign investors in certain areas. Bank Standard has created an investment fund and so far it has drawn the attention of UKbased investors. They are interested in investing in construction, property and agriculture. We have a lot of good projects in Azerbaijan— but we don’t want to finance them all. Attracting money from abroad is a priority because it’s cheaper. KAPITAL BANK Azerbaijan’s answer to Citibank Founded in 1874 as the United Universal JointStock Bank, a 2000 merger with three stateowned banks led to the creation, in 2005, of Kapital Bank - a forward thinking institution A presidential decree in 2005 has opened the door for privatization. “KAPITALBANK wants to be the Citibank of Azerbaijan,” says Rauf Rzayev, Chairman of the Board. After signing a contract with the I-FLEX Group in 2006, to which Citibank is also a party, Kapital Bank is widening the range of its products. For fast cash money transfers, its customers will soon be able to use their mobile phones. “I don’t think it will be active in the next two years, but I do know we will be the first in the market to offer these services,” says Mr. Rzayev. Such forward-looking positions are new in Azerbaijan. Appointed Chairman in 2004, Mr. Rzayev initially faced the daunting task of transforming the bank’s ethos. Founded in 1874, the institution was known for 131 years as the United Universal JointStock Bank, or BUS Bank. In 2000, the merger with three other state-owned banks allowed it to inherit the healthiest assets in Azerbaijan’s banking sector. Re-branded as Kapital Bank in January 2005, it is still fully state-owned by the Ministry of Finance. But as of March 2005, a presidential decree marked the beginning of a privatization process that will reduce state ownership by 50 percent. Mr. Rzayev qualifies the current situation at Kapital Bank as a re-engineering operation. The rankand-file economist that he is, Mr. Rzayev is responsible for top-down modernization. His ambition is to eventually control the open market and become number one in the country’s banking scene. So far, he has undertaken an internal restructuring of the organization and instituted 52 new procedures to improve corporate governance. Effective risk management is also a top priority. The network, meanwhile, has been widened to include 89 branches and 97 cashdesk offices. All of these factors have strengthened its profile among international financial institutions. “We went through an audit process this year and the bank was priced at $60 million. Compared to 2004, we have grown tenfold,” says Mr. Rzayev. The auditor, PriceWaterhouseCoopers, assessed the bank’s income, cashflows and changes in shareholder equity. It found that the bank renders a full range of banking services: deposits, loans, currency conversion, currency transfers, safe deposit boxes, cash transfers, sale of credit cards and brokerage services at the Baku Stock Exchange. It has correspondent relations with a number of international banks, including Citibank, American Express, Commerzbank and HSBC. The success of Mr. Rzayev’s re-engineering process was first reflected in the bank’s 2004 financial results. Income had grown 2.5 times year-on-year. Revenue was up 17.6 percent and assets had grown 58.9 percent. In terms of capital, it had grown 43.8 percent over the previous year. Azerbaijan pays special attention to its relationship with the U.S., a major energy and infrastructure partner. As the domestic economy develops, the transfer of knowhow from the U.S. banking system will prove decisive. At Kapital Bank, all the ATMs are currently sourced in the U.S. Since 2000, it has also become the leader in express money transfers via Western Union. As an open market with a Western development style, Mr. Rzayev thinks the relationship will deepen in the future. “Abank works in the direction that customers want it to work,” he says. With centuries of experience in the production of high quality cotton, Azerbaijan has long been an important exporter of raw goods. Using the latest technologies and applying its vast agrarian knowledge, MKT is the market leader in the cotton industry. An Associate member of the Liverpool Cotton Association since 2003, MKT enjoys an excellent worldwide reputation for the quality of its goods and service. As well as export activities, MKT works to promote the Azerbaijani agriculture industry and reinvests heavily in the sector. w w w. m k t c o t t o n . c o m Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 5-9 OK SERGIO.qxd 9/2/07 16:45 Página 8 Our World Distributed by USA TODAY Wednesday, February 28, 2007 8 Telecoms & IT PHOTO: MKT COTTON ‘Government policy has made ICT the priority sector’ Since 1997, AG Bank has pioneered the involvement of financial institutions in agro-industry projects. AZERIGAZBANK (AG BANK) The pick of the crop Azerigazbank was established in 1992 as a public-private venture. With only 0.09 percent of shares publicly owned, AG Bank is today a streamlined and innovative financial house Knowledge is sometimes more valuable than a credit line. For Chingiz Asadullayev, Chairman of the Board at Azerigazbank (AG Bank), that could sum up the assets of a private Azeri bank. If it offers a comparative advantage, knowledge is part of a bank’s capital stock. AG Bank was established in 1992, with an initial 49 percent stake in the hands of state-owned Azerigaz, the natural gas company. The remaining 51 percent of shares was left in the hands of private individuals and companies in the natural gas industry. When the bank ran into accounting problems in 1994, the majority of stakes were sold off. Today, only 0.09 percent of equity capital remains in the hands of Azerigaz. “We suffered from the reputation of being public. Now we are more flexible and efficient,” says Mr. Asadullayev. As the International Finance Corporation (IFC) and the Asian Development Bank prepare to disembark in Azerbaijan, they are considering a 37 percent equity stake in AG Bank. After all, the economic outlook is robust and the boom has only just begun. It is also a golden opportunity for AG Bank to pick up new management skills and strengthen risk procedures. “Foreign banks want to come and buy. But they are also looking to develop CHINGIZ ASADULLAYEV Chairman of the Board Azerigazbank banks institutionally. One needs to learn, learn and learn again,” says Mr. Asadullayev. If the banking industry is the mirror of the economy, AG Bank indicators could not be rosier. From 2002-2003, the bank grew fourfold. As of September 2005, total assets amounted to $57 million and equity had risen to $7.5 million. Net revenue grew from $0.943 million in 2004 to $1.34 million a year later. The capital adequacy ratio (CAR) of 10 percent stipulated by the central bank was well above the minimum by September 2005, at 15.4 percent. Overall, AG Bank is ranked second in Azerbaijan’s private sector and fifth in terms of its loan portfolio. Last September, the bank announced it had completely used two credit lines of the European Bank for Reconstruction and Development (EBRD), which totaled $3.5 million. A further co-financing agreement is to be signed with the EBRD to back large-scale projects in the future. In addition to its headquarters in Baku, AG Bank operates eight branches in the country. “In five years I’d like to see AG Bank in a joint partnership with an international financial institution. Our strategy is to be among the most advanced banks in the country. Certainly, we want to achieve the leading position in some areas,” says Mr. Asadullayev. AG Bank follows a strategy of growing alongside its customers. By instituting good governance principles, it hopes to attract the attention of more corporations, like Improtex. Initially a travel agency, Improtex later branched out into tourism and automobiles. Today, it has grown into one of Azerbaijan’s largest holdings. Mr. Asadullayev wants to use his skills in financial intermediation to educate clients about maximizing their potential. Mr. Asadullayev is interested in partners that can transfer know-how. Azerbaijan may have prodigious oil and gas reserves but resources will not be properly allocated without investing in education and training. “I would like foreign investors to come here, establish businesses and teach people how to manufacture products that say ‘made in Azerbaijan’,” says Mr. Asadullayev. is no developed system of ICT production in Central Asia. Secondly, skilful human resources are vital in the ICT sector. Traditionally we have good human resources and we also understand that this can always be improved. market leader, to private compa- Thirdly, Azerbaijan enjoys a posnies. itive international reputation following successful oil and gas What steps have been taken by projects that attracted foreign inyour ministry to build an in- vestors in the country. Finally, the formation society so far? government in Azerbaijan underThe Ministry of Communica- stands that attractive conditions tions and Information Technolo- for foreign investment must be gies is in charge of building an created and guarantees have to be information society in Azerbai- given to foreigners. jan. The ministry has two main diWe have several points in our rections: to intensively utilize ICT Special Economic Zones plan. The for socio-economic first is the production ‘About 40 development, and for and export of ICTprodthe civilian develop- percent of the ucts, and the second is ICT market is the establishment of a ment of society. In the socio-economic dominated by technopark. Thirdly, we sphere we continue to are working to increase U.S. create Special Ecomultinational Azerbaijani telecomnomic Zones and inmunications infrastruccompanies’ crease the attraction ture, and the fourth is to of foreign investment. In the civil- create a transitional content data ian sphere we play a democratiz- center. ing role for our society. Your ministry signed an agreeWhat do you think are the main ment with the UNDP to develassets Azerbaijan can capitalize op internet access in the regions. on, in order to position itself as Could you describe the cooperan ICT hub in the region? ation between yourministry and Firstly, there is a delay in ICT production in the region and there Continued on page 9 Minister of Communications and IT Ali Abbasov explains the objectives and achievements of his ministry, and its plans to auction off its 37.5 percent share of Azercell ACCORDING to President Ilham Aliyev, “After the oil sector, the field of communications and information technologies can be intensively developed in our country.” In several ways, the year 2006 marked a watershed for the information and communications technology (ICT) sector. In October 2006, a major trade mission – BakuTel – advanced ICT opportunities domestically and for potential U.S. investors. At BakuTel, President Aliyev reiterated his deep commitment to jumpstarting the knowledge-based sector in Azerbaijan. The rapid growth of technology will create ripple effects for the country as a whole: spurring economic diversification, raising educational standards, and advancing competitiveness in the region. In culmination of this pledge, the Ministry of Communications and Information Technologies signed an agreement of cooperation with the U.S. government to accelerate reforms. U.S. Ambassador to Azerbaijan Anne Derse remarked, “Telecommunications and information technology are clearly promising sectors, essential for Azerbaijan to fulfill its goal of rapid development of the non-oil sectors of the economy.” The telecommunications industry represents the fastest-growing and most dynamic part of Azerbaijan’s high-tech sector. In a country where mobile penetration is 27 percent and soaring month by month, Azercell and Bakcell stand out as the market leaders. In 2007, a third mobile company, Azerfon, will launch its operations. Ali Abbasov, Minister of Communications and Information Technologies, embraces policies to fully liberalize the ICTsector. By 2007, his ministry plans to auction off its 35.7 percent Baku’s skyline is dominated by masts, a testament to the growing use of stake in Azercell, the mobile telecoms in Azerbaijan and BakuTel’s commitment to advancing ICT. IN BRIEF Call Competition EXPANDING at around 35 percent annually, the information and communications technologies sector is outstripping Azerbaijan’s breakneck GDP growth rate and is the fastest growing part of the economy. The global mobile revolution has opened a gateway of choices for Azerbaijan’s subscriber base, which tops 2.6 million. The cost of international mobile phone calls has been slashed 20 percent. Mobile and internet penetration increases on a monthly basis. While Azercell and Bakcell continue to provide top-notch service for its base of mobile customers, newcomer Azerfon is set to raise the bar for competition when it launches services in 2007. from the U.S. are interested in creating this institution with us,” says Minister Abbasov. So far, Azerbaijani governmental committees have signed a protocol of cooperation with Chalmers University of Technology in Sweden. This breakthrough center for the dissemination of high-tech knowledge will help realize President Ilham Aliyev’s vision to stimulate educational enterprise through information technologies. vance bilateral cooperation for future ventures and investments. “Many American ICT companies are ready to participate and make significant investments,” says Ali Abbasov, Minister of Communications and IT. “The memorandum of understanding guarantees participation from American companies in Azerbaijan’s ICT projects.” The Caspian University U.S. ICT cooperation THE CASPIAN International University of Information Technologies will open its doors by 2009. This institution is part of ambitious plans to establish an international ICT university in Azerbaijan. “Large companies IN OCTOBER, the Ministry of Communications and Information Technology hosted the BakuTel ICT Exhibition. The exhibition’s profound success was attributed to a groundswell of interest from Silicon Valley, centered on Azerbaijan’s hightechnology opportunities. A memorandum of understanding was inked between the U.S. and Azerbaijani governments to ad- BACKCELL Baku ICT Exhibition The establishment of the Caspian University and U.S. input is carrying ICT forward. 2006 WITNESSED the inroads of two major U.S. technology firms into the Azerbaijani market: Cisco and Microsoft. In July, Cisco opened an office in Baku. Three months later, the U.S. major opened its Cisco Networking Academy at Baku State University to help develop research, educational and civil society capabilities through the training of young ICT specialists. In February, General Director of Microsoft CIS Sergiusz Wiza announced the opening of a branch office in Baku. With a starting budget of $1 million, the company will expand its network and train ICT specialists. Microsoft chose to operate in Azerbaijan due to the country’s strong market prospects. Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 5-9 OK SERGIO.qxd 9 9/2/07 16:45 Página 9 Wednesday, February 28, 2007 Our World Distributed by USA TODAY AZERFON Bringing competition to the sector Dr. Ali Abbasov (left), Azerbaijan's Minister of Communications and Information Technologies, and Jason Hyland, Chargé d'Affaires at the U.S. Embassy in Baku, following the award of a USTDA grant for technical assistance. Continued from page 9 international organizations to close the digital gap between Baku and the regions? We have signed two agreements. The first with the UNDP on egovernment, and the second on expanding internet access for the education and science communities. Our target is to develop society by improving access to the information resources of the world. The World Bank will also join our e-government project. This initiative gives civilians the chance to take part in governance to build an information-based civil society. The context of e-government in Azerbaijan is accepted as a basic model for the region. While achieving these two projects we want to strengthen socioeconomic development and give people a higher level of freedom of expression. The ICT sector is growing at an unprecedented 35-40 percent growth rate. Aside from the oil industry, technology-based industries remain the most profitable in the economy. In your opinion, what have been the main key drivers of this boom? Annual growth of the ICT sector is 5 percent more than the total economic growth of Azerbaijan. Beginning in 2003, the government initiated policies that made ICT the priority sector for the Azerbaijani economy. The key driver of the development of the ICT sector is that society, business and government are cooperating and interested in this area in unison. The next priority for the ministry will be special technologydriven economic zones. Presently, a consulting company and an international team of experts are preparing recommendations which will be submitted to the government soon. In this regard, I think that the Azerbaijani economy will launch a new stage of development. In April, you visited the United States with a delegation that included President Aliyev. How has your ministry branded Azerbaijan abroad? President Aliyev and President Bush agreed to deepen economic relations. After the oil and gas sector, the ICT sector was chosen as the second field for cooperation. About 40 percent of the ICT market is currently dominated by U.S. multinational companies, and the U.S. is the largest source of investment. My visit to Washington aimed to develop the ICT sector in Azerbaijan and to attract the attention of American companies to the Azeri market. We met with leading ICT companies, such as Microsoft, HP, and Cisco, who are willing to invest in Azerbaijan. Microsoft has some requests concerning the protection of intellectual property in Azerbaijan. Our government will soon adopt new legislation on with regard to this issue. I AS Azerbaijan emerges as a will be more aggressive in pencenter of excellence for infor- etrating the market.” This drive for competition is mation and communications technologies in Eurasia, un- making a splash in Azerbaijan’s precedented market growth is telecommunications market, leading to new competition. which is today dominated by This year, a third operator, Az- two big players – Azercell and erfon, will launch its GSM mo- Bakcell. bile services and shake up this The emergence of a third opexciting market on a whole new erator owned by foreign capilevel. Siemens, Extel, and Cellex tal is part of a wider strategy by Communications each hold 30 the government to develop the percent stakes in the joint ven- telecommunications sector. ture. Internet provider “Azerfon will breathe new life Aztelekom, operated by the into competitiveness in the marMinistry of Communications ket. The new operator will creand Information Technologies, ate competition and will provide for the deowns the remain‘To be a credible impetus ing shares. velopment of the John Armley, competitor, we telecommunications General Manager need to secure a field,” says Minister of Azerfon, ex- good portion of of Communications plains that the comthe market in and Informationpany has one the shortest Technologies, Ali general strategy: to time possible’ Abbasov. Azerfon is capicreate much needed competition in the market- talizing on its position as a marplace. “I think it is an ideal ket newcomer in these opportune times, with the location to be in,” he says. “The GSM market here is at telecommunications sector in least ten years old. Our objec- Azerbaijan rapidly becoming tive is to get to where the cur- more sophisticated. In order to rent leaders are within a much come out on top, Azerfon shorter time. To be a credible pledges to invest $300 million competitor, we need to secure over the next two years. Putting a good portion of the market in this into perspective, it took the shortest time possible. We more than a decade for Azer- MARKET OVERVIEW MOBILE Year Mobile Subscribers Mobile penetration per 100 citizens 1997 38,300 0,9 1998 81,800 1,3 1999 209,600 2,0 2000 420,400 5,3 2001 730,000 7,9 2002 870,000 9,7 2003 1,055,000 12,8 2004 1,500,000 18,03 2005 2,242,000 27,0 JOHN ARMLEY General Manager Azerfon cell’s competitors to channel similar amounts into their operations. Azerfon has secured a main technical center for services and has embarked on an extensive program to build base stations around the country. Initially, Azerfon’s service will cover Baku and six major cities in Azerbaijan. Looking toward future goals, Azerfon will rapidly increase its network to cover the majority of the population in the next several years. The emergence of a third operator will also gradually reduce mobile costs throughout the country. With Siemens as its largest shareholder, the startup will be equipped with the latest technologies. In 2006, Siemens supplied GSM base stations to create a world-class network of infrastructure. Azerfon has teamed up with CBOSS, Russia’s largest software producer, to implement network solutions and advanced services for Azerfon’s subscribers. The new entry has also selected major suppliers for its intelligent network platform for service provision and billing. Customers will have access to video calling, mobile TV, entertainment and other top-notch services. Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 10-12 OK SERGIO.qxd 22/2/07 18:31 Página 10 Our World Distributed by USA TODAY Wednesday, February 28, 2007 10 AZERCELL Investing in Azerbaijan’s workforce Ten years of exponential growth has placed Azercell at the forefront of the mobile communications sector. Now with 3G technology in the pipeline, global expansion is calling ■ TEN years ago, President Heydar Aliyev made the first digital mobile call using GSM technologies on Azerbaijani soil. This small but significant step signaled the first wave of the digital GSM mobile revolution to sweep this young nation. A decade later, Azercell Telecom JV quickly emerged as the leader in digital mobile technology in Azerbaijan. Its services are available from the crests of the Caucasus Mountains to the shores of the Caspian Sea – and beyond. Today, Azercell controls 75 percent of the Azerbaijani cellular communications market. Throughout its ten years of success, new advancements in technology and reduced tariffs have boosted Azercell’s consumer appeal. In recent years, its subscriber base has grown exponentially. The latest milestone was achieved in July 2006, when the company registered its two millionth subscriber. Azercell is contributing to the growth of Azerbaijan’s nascent information and communications technologies sector. General Manager A. Halim Ates underscores that “employees in the ICT sector have a very high level of education and are very keen to develop and improve. Investing in people always gives us an immediate return. Last year, the company spent half a million dollars in training.” This equates to over 39,000 hours of personal development training in the past two years. In total, Azercell has invested more than $500 million in the development of digital cellular communications in Azerbaijan and around the world. Goals to approach Western levels of mobile technology are quickly being achieved and the operator’s intricate network of cutting-edge technology remains at the heart of its success. During 2006, 328 new radio base stations were installed, adding to the 750 already in opera- ly mobile operator in the country to present an ecological assessment of its Azercell Total services and its impact on Prepaid social economic life. 0 20 371 If service-based perfor1818 55 831 mance and technology lies 128 561 179 640 at the heart of Azercell, in341 494 380 857 vesting in people is its 478 392 519 346 soul. In March 2006, it be623 050 668 598 came the first company in 858 264 912 137 Azerbaijan and in the CIS 1 238 723 1 308 640 region to receive the pres1 656 385 1 741 374 tigious international In2 242 025 2 333 387 vestor in People award for its unending commitment mission rates and reliabil- to human resources deity have improved signif- velopment. Over the past ten years, icantly. Most importantly, Azercell is working dili- the operator has donated gently to obtain a 3G li- $5 million to charity orgacense to further advance nizations to extend a helping hand to internally its services. This investment in high- displaced persons, orphans end technology has not on- and low-income families. ly attracted a strong House of Hope, a center customer base, but it has al- for disadvantaged children, has greatly benso spurred the ‘Investing in efited from these launch of high quality services people gives us philanthropic acimmediate tivities. For its and products. The operator’s returns. People continuing outreach, the AzerRoamCell serare keen to baijan Alliance vice allows subdevelop and for Children’s scribers to make improve’ Rights presented calls in 135 countries around the world. the company with its Leave The newly launched No Child Out award. Azercell also spreads the ZengimCELL service enables customers to person- joys of Azerbaijan’s vibrant alize ringtones from choices cultural and artistic life. It on a website at the touch of is a key sponsor of the Baku a button. Three years ago, Jazz Festival, which this Azercell Express opened its year featured American first store as a “one-stop legend Herbie Hancock. As shop” for sales and customer a cultural benefactor, the company continues to bring service. As one of the largest masters of Azerbaijan’s companies in the country, rich musical legacy to rapAzercell understands its turous audiences at socio-economic responsi- renowned institutions bilities and commitments across the country, includto the country. The com- ing the Azerbaijan State pany is the largest taxpayer Philharmonic. Approachin the non-oil sector of ing its second decade of Azerbaijan, and in 2005, service, Azercell continues Azercell payments to the to position itself as a qualstate budget were equal to ity operator, and a funda4.09 percent of the total. mental pillar of the Azercell is also the on- community. NUMBER OF SUBSCRIBERS Year 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 Azercell Postpaid 20 371 54 013 51 079 39 363 40 954 45 548 53 873 69 917 84 898 91 362 tion. In total, Azercell has installed two home location registers, 13 base station controller systems, 16 mobile services switching centers, and 1,078 base radio stations. By implementing Enhanced Data Rates for GSM Evolution (EDGE) technology, data trans- Azercell has devoted more than $500 million to digital telecoms and subscribers can make calls in 135 countries. INTERVIEW IN BRIEF ‘Azerbaijan and its people deserve all the best’ A. Halim Ates, General Manager of Azercell, outlines the company’s philosophy and its vision for the future renegotiated prices for international calls. Little by little, we are moving toward a liberal and free market. ■ What do you condider to In 2005, investments nearbe the driving force behind ly doubled from the preyour company’s success? vious year. What are the Since the beginning, our directions and expectastrategy has been to bring the tions on investment relatest technologies and prod- turns? ucts from all over the world to We are investing a lot in raAzerbaijan. We are approach- dio base stations and since the ing more than 2.3 million sub- number of subscribers is inscribers. We have invested creasing, we are boosting camore than $500 million in the pacity as well. We applied for past 10 years, a ‘Most of our a 3G license and huge investment now expect to refor the telecom- employees have ceive it. For 2006, munications in- been here from we ended up with dustry. We have the first day and $130 million in inbrought new vestments, and we are loyal to things to the mar- Azercell as if it intend to do the ket and we have were their child’ same in 2007. We applied internaopened the first Aztional standards like a 24/7 call ercell Express centers, a sort center, front offices, general of one-stop shop. In addition, packet radio services, and so we are also opening ofon. We continue to focus on im- fices in Baku and outside proving the quality of our prod- of the capital. Azercell will ucts, services and technology. continue to increase moIt is not unusual for us to bile penetration in rural be the pioneer country in areas. the implementation of new projects, because people What other challenges here in Azerbaijan are flex- do you foresee for the fuible and open to improve- ture? ment. Azerbaijan and its At the moment, the govpeople deserve all the best ernment is working to liber- it’s our conception. From alize the ICTsector. President a human resources point of Aliyev launched an e-govview, we hired people from ernment project in which we Azerbaijan and they are the are involved. In 2006, we ones who brought Azercell made concrete steps toward to the level it is now. Most standardization of inter-conof our employees have been nection agreements among here from the first day and the operators. Moreover, the are loyal to Azercell as if it government revised all interwere their own child. national agreements and Where do you see further cooperation between Azerbaijani and U.S. ICT companies? U.S. companies need to understand how the market is growing and find their niche. Investors can come and co-operate not only with Azercell, but with other operators as well. Our company is part of Fintur Holding, which operates in four CIS countries and has always been a pioneer for anything new. If co-operation with Azercell is successful in Azerbaijan, we know that it will work in other countries as well. The market is now ready for anything. We welcome foreign investors and will be pleased to provide t h e m that we are part of this country and the community. It is our responsibility to contribute to the development of the people. In each project we develop, we evaluate the impact it will have on the people. We don’t want to be a simple sponsor; instead, we favor partnerships. This is what we have done for example when we set up the Azercell Academy, an education and training center unique in this region. This project is very important for us because we consider that transfering our knowledge to the people is part of our social responsibility. Global services AZERCELL Telecom JV belongs to a family of trend-setting mobile providers. Majority shares are controlled by Fintur Holdings, a pioneer of mobile telecommunication services spanning Eurasia. The network coverage of Fintur reaches 23 million mobile users in Kazakhstan, Georgia, and Moldova. Expert partners FINTUR HOLDINGS is a partnership of Stockholm-based TeliaSonera and Turkey’s largest mobile provider TurkCell. The two European telecom leaders control 58.55 percent and 41.45 percent of Fintur’s shares respectively. General Manager of Azercell Telecom, A. Halim Ates, brings years of expertise working in Fintur Holdings to shape Azercell’s vision for excellence. As a valued component of the Fintur group of companies, Azercell sets the benchmark for standards of excellence in Eurasia. A private affair with any kind of information or support they need. How would you evaluate Azercell’s social commitment? Our ten year history proves THE MINISTRY of Information and Communications Technologies of Azerbaijan owns 35.7 percent of Azercell. In 2007, these remaining shares will be auctioned off to investors. According to market analysts, the company may fetch up to $240 million, becoming Azerbaijan’s largest privatization to date. The firm will install 400 additional base stations. BAKCELL Key mobile provider opens a new era of telecoms Affordability, technological advancement and simplicity have given the nation’s second largest company an upper hand in the market ■ IN NOVEMBER 2006, a milestone event captured the attention of Azerbaijan’s press corps. As television cameras and reporters clicked away, a ribbon was cut to commemorate the opening of a historic new venture. Parliamentary representatives and leaders of the local business community stood proudly among other honorary guests. This celebration was not commemorating the opening of an international pipeline or an oil refinery. Bakcell, a leader in Azerbaijan’s cellular industry, commemorated the launch of its commercial mobile services in the western region of Nakhichivan, heralding a new era for the Caspian Sea country’s rapidly growing information and communications technologies sector. Always ahead of the game, Bakcell’s launching of commercial mobile services in Nakhichivan signaled the company’s ongoing commitment to make inroads and expand its presence across the country. Bakcell stands tall as the second largest mobile telecommunications company in Azerbaijan. Its market-led, quality driven approach is based on three core values: affordability, technological advancement, and simplicity. Bakcell’s competitive edge is evident by the growth of its ever-expanding network. The company now services coverage across the entire Azerbaijani landscape. Bakcell is forging ahead with its targets to open service centers in regions across the country including Ganja, Sumgait, Sheki-Zagatala and Lenkoran-Astara. In March 1994, Bakcell was established as the first cellular communications operator in Azerbaijan, serving as the model for the nascent high-tech sector. In December 1998, Bakcell was the first in the country to implement GSM telecommunications technology. Since the company’s inception, it has provided personal communication in compliance with the most competitive international standards. In December 2003, the company's privatization process was successfully completed and months later, Bakcell began functioning as a fully privatized company. Emphasizing a customer-oriented position in the emerging telecommunications market, Bakcell introduced a wide range of mobile products and services aiming to attract and retain customers with various service needs from both post paid and prepaid markets. Bakcell moves into its second decade of service at a moment when the telecommunications industry is poised for new breakthroughs. According to Ali Abbasov, Minister of Communications and Information and Technologies, revenues from knowledge-based industries such as mobile communications will exceed income from oil exports by 2015. Always at the forefront, Bakcell is ready to capitalize on its rising popularity. A customer-led approach is quickly catching on with its ever-growing subscriber base. In 2005, Bakcell slashed its prices between 33 percent and 82 percent as part of a plan to edge out its competitors. Recently, the pace of new subscriptions has increased dramatically to 700,000 subscribers. Bakcell has also dramatically improved its market share in part in implementing an aggressive and clever marketing campaign appealing to young, ambitious Azerbaijanis. Since 1994, Bakcell has invested around $100 million in its services. A3G network is being rolled out, and more network upgrades and equipment investments are in the pipeline. Taking the helm as General Manager in 2006, Martin Quirke is moving forward with an ambitious plan to revitalize technological infrastructure and to expand Continued on page 11 Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 10-12 OK SERGIO.qxd 11 9/2/07 16:52 Página 11 Our World Wednesday, February 28, 2007 Distributed by USA TODAY INTERVIEW ‘Our motto is to be marketing led and quality driven’ MARTIN QUIRKE, Bakcell’s General Director, speaks about the company’s strengths, its expansion and its unwavering commitment to customer satisfaction. Customer service: the company offers a wide range of innovative, state-of-the-art products. Continued from page 10 Bakcell’s network coverage. To mark its tenth anniversary as one of Azerbaijan’s top companies, the mobile operator invested massively in expanding its coverage to all territory and offering innovative, state-of-the-art products. In September, Bakcell installed 51 base stations in large part to expand its presence in Azerbaijan’s regions. In the near future, approximately 400 more stations will be installed. Customer service is at the cornerstone of the company’s growing appeal. Bakcell presented KLASS, a service where customers determine their tariff plan. CinKart, a prepaid service, enables flexibility and freedom for customers. Wireless Application Protocol technology allows users to surf the internet. Bakcell’s Gold Club is yet another service established with the aim to provide a personal, efficient, and high-quality added value for the company’s expanding customer base. “Bakcell is favorably disposed towards the concept of social responsibility,” says Mr. Quirke. “We are here to make a contribution, to take Bakcell to another level. I don’t just want to run a mobile phone company, but try as best as I can to make some kind of contribution to take Azerbaijan some steps up the ladder.” In its decade of service, Bakcell has reached out to children with disabilities and orphans. One of its longstanding partners has been the Azerbaijan Red Crescent Society. Carrying out various projects in both the social and business areas, Bakcell understands its positive impact on society, and looks forward to bringing noticeable benefits to Azerbaijan’s new era of socioeconomic potential. IN BRIEF A premier telecoms company BAKCELL is one of the most influential private companies in the country. In 1994, Israel’s GTIB and the Ministry of Communications and Information Technologies established the joint venture which quickly became Azerbaijan’s premier digital telecoms company. In December 2003, GTIB fully acquired Bakcell by purchasing the remaining shares from the government for $5.1 million. Upgrading coverage IN OCTOBER, Bakcell announced its goal to upgrade network to sophisticated 4G mobile technologies. Soon, Bakcell’s growing network will support advanced services such as WiMax, which will allow data to be transmitted over super high bandwidth connections. On this platform, different data types will converge, such as and voice over internet and streaming video. New roaming service BAKCELL continues to develop its mobile operations in Azerbaijan and abroad. By signing a host of roaming agreements, Bakcell subscribers can use international roaming services through 223 mobile operators in 125 countries. As the company increases the number of roaming partners among GSM operators worldwide, it is meeting objectives to become a regional player in Eurasia’s fast-paced telecommunications market. Bakcell is the second largest mobile phone operator in Azerbaijan. What defines your company’s strengths and potential? Twelve years ago, Bakcell became the first mobile venture involving foreign investment in Azerbaijan. When the company began, it started with TASC technology, but later we won a GSM license. For a while we were the only mobile operator and had the monopoly of the market. The company chose to keep abreast with the competition and there was a lack of investment. I have been brought into the fold and the new Bakcell, with a new management team and strategies, started in 2006. So we have already started on that road to improve our capabilities. We have 400 employees, and this number is increasing all the time. We have a presence that is going to grow throughout Azerbaijan. Taking care of our employees and our commitment to transparency has been successful, and this is the real message to pass on. Azerbaijan is being acknowledged by more and more countries. Technology is an essential part of every day life and there is an increasing appetite to reach European levels of technologies. That is what Bakcell is working on right now. In 2005, the number of customers more than doubled to 700,000 and your market share recently increased to 30 percent. What have been the key drivers behind this successful expansion? There has been more emphasis put on marketing than in the past. And to back that up there were also investments to take on more customers. When I arrived, Bakcell was seeking to expand the network coupled with an effective marketing campaign. We took up first time mobile phone users, as well as MARTIN QUIRKE General Director Bakcell customers from the competition. Our fare reductions gave us more competitive prices. In other words, people believed that they would get more value for their money, and we hope that we can keep that going. What are your investment priorities for the coming years? Quality and competitiveness are our priorities. We just finished a short-term improvement project for improving the quality of Baku’s network. This will be followed up by another huge project, which we hope to sign a deal that will consol- idate our network in the greater Baku area. That will also release a lot of equipment to reinforce our presence in the region where we are weak. So the emphasis is on the consolidation of the network in the greater Baku area, but also in the regions as well. We doubled our customer base in 2005 and we intend to build on that and not to lose the momentum that we have built up. How would you define your commitment to customersatisfaction? Customer satisfaction is extremely important to Bakcell. I have spent a lot of my career facing customers and managing customer service so one of the first things that I did here was to expand and relocate the call center, the interface with the customer. We invested quite a lot of money in that customer relationship management system. In all honesty, the concept of customer service is generally a weakness in Azerbaijan, so I am very keen on addressing that and developing that. What are the targets and major challenges that you are facing in this competitive market? Our mission statement is “marketing led, quality driven.” Before, Bakcell was more focused on technologies and engineering concepts and not so much on sales and marketing. Bakcell is very focused and concerned on its marketing and customer care and basically on giving better value for an equal or better quality. We also want to transform the image of the company to one focused on quality and value. Our World Insert is produced by United World. USA TODAY did not participate in its preparation and is not responsible for its content AZERBAIJAN usat 10-12 OK SERGIO.qxd 9/2/07 16:52 Página 12 THE STATE OIL COMPANY OF THE REPUBLIC OF AZERBAIJAN (SOCAR) IS ONE OF THE LARGEST OIL COMPANIES IN THE WORLD. AS THE GOVERNMENT-OWNED ENTITY RESPONSIBLE FOR ALL ASPECTS OF EXPLORATION AND DEVELOPMENT RELATED TO THE OIL AND GAS FIELDS, BOTH ONSHORE AND OFFSHORE, WE HERE AT SOCAR ARE DEDICATED TO IMPROVING THE INDUSTRY’S MANAGEMENT STRUCTURE AND FOSTERING THE EXPANSION OF THE PETROLEUM ENERGY COMPLEX. WITH AN ENVIABLE PRODUCTION STRENGTH AND WORLD-CLASS SCIENTIFIC AND TECHNICAL POTENTIAL, WE HAVE BRANCHED OUT AND GONE BEYOND THE OIL INDUSTRY TO OFFER AN EXTREMELY WELL-DEVELOPED SERVICES SECTOR. BUT WE ARE MUCH MORE THAN AN INSTITUTION, MUCH MORE THAN A LIVING, BREATHING COMPANY. WE ARE PART OF AZERBAIJAN- A DRIVING FORCE BEHIND THE NATION’S GROWTH AND FUTURE. AS A MAJOR WORLD ENERGY PRODUCER, WE NOT ONLY CONTRIBUTE TO THE AZERBAIJANI ECONOMY BUT TO GLOBAL ENERGY SECURITY AS WELL. www.socar.gov.az