GRANAROLO GROUP DIRECTORS` REPORT 2014 1,6Mb
Transcription
GRANAROLO GROUP DIRECTORS` REPORT 2014 1,6Mb
(Translation from the Italian original which remains the definitive version) Directors’ report at 31 December 2014 Granarolo Group 2014 Directors’ report Dear Shareholders, Welcome to the shareholders’ meeting called to approve the financial statements as at and for the year ended 31 December 2014. In keeping with custom, in addition to Granarolo S.p.A.’s separate financial statements, we are also presenting the group’s consolidated financial statements, which give a more complete view of the results of operations in the year ended 31 December 2014. One single directors’ report is presented for Granarolo S.p.A.’s separate financial statements and the group’s consolidated financial statements, as permitted by article 1.2.d) of Legislative decree no. 32 of 2 February 2007. International, European and Italian scenario As predicted, economic activity sharply took off in the United States, outperforming forecasts. However, short- and medium-term projections for the global economy remain uncertain, due to the persistent weakness of the Eurozone and Japan, China’s continued slowdown and the sudden downturn in Russia. The sharp fall in the price of oil, triggered by growth in supply coupled with weak demand, may help sustain growth, but could put the financial stability of exporting countries at risk. The geo-political scenario, which is in ongoing and worrisome evolution, and the many conflicts in progress around the globe instil a social malaise that infects markets, weighing down on confidence and, accordingly, demand and propensity to invest. Growth in the Eurozone is still very weak, with near deflation and unemployment levels that prevent recovery and progressively weaken social cohesion. In Italy, growth in consumption has returned in the past few quarters at very limited and varying rates, in line with the trend in available income, thanks to the government’s measures. However, its contribution to economic growth has been 2 Granarolo Group 2014 Directors’ report offset by the decline in investments, slowed by the substantial uncertainty about prospective demand and difficulties in the construction industry. In Italy, GDP has continuously decreased since 2008 and continues to fall, in a nearly unprecedented downwards spiral. In 2014, Italy’s GDP returned to 2000 levels and its GDP per capita to the 1996 figure, while industrial production was back to 1986 levels and investments to those seen in 1994. The available income of households was at the levels registered in the mid-Eighties, real estate production back to the Seventies, and savings had fallen by 15% (setting the record for Europe). The past five years have seen the number of unemployed workers grow by 1.8 million, and 750,000 of them are under 34 years old, while 700,000 are over 45. Three million people are living under the poverty threshold and one-fifth of small- to medium-size companies have gone out of business. The tax burden has peaked, rising, according to official data, from 41.3% in 2000 to 45.3% in 2013, and is nearly 5% higher than the average tax burden in the rest of Europe. Italy is in dire need of deep, courageous political measures. Labour, personal income, the structure of public spending and fighting growing inequality are priorities. The inefficiencies in the country’s economic system, higher energy and transport costs, access to credit and its cost of credit, the tax burden and significant red tape are the albatross around the country’s neck, holding it back from recovery. Stability and governability are the conditions necessary for structural and institutional reforms that cannot be put off any longer. In this challenge, which may also involve strain, it is up to politicians, associations and businesses alike to bravely begin some revolutionary rethinking. It is also up to us. Europe must become our frame of reference, the crossroads for our relationships, our domestic market: it is in Europe where we must foster increasingly significant internationalisation processes and trade initiatives with other countries. It is from Europe that we must reach out to new continents, armed with our best savoir faire. In this way, 2014 marked a turnaround for Granarolo, the year in which it consolidated relationships with ICE, ISA and the Ministry of Economic Development. It was the year of joint missions with the government in Europe and China, the year in which the Prime Minister confirmed he would attend the opening of our new production site, to deliver remarks on Italy’s growth. This growth entails more responsibility for our group, which is seen as an engine for the country’s agro-food industry. 3 Granarolo Group 2014 Directors’ report The Italian livestock chain and “dual milk production limits” Considering institutions’ increased willingness to listen and tangibly respond to Italian businesses’ requests than in the past, we have sent various requests to the Ministry of Agricultural Policies and the Prime Minister. First and foremost, we need to manage the risk of fluctuations in the price of milk. If we want the Italian livestock chain to survive (Italy processes 11 million tonnes of milk, with 57% used for aged/protected designation of origin cheese, for which Italy is famous and imitated around the world), Italy must adopt structural measures to protect dairy farmers from milk price volatility, especially now that the milk production limits are about to end. Otherwise, businesses that have invested in high quality, genuinely traditional products, like Granlatte-Granarolo dairy farmers, will find themselves competing with the lower hand against approved European milk that will soon flood the Italian market at very low prices. The nearness of cowsheds and sites and the special characteristics of the milk produced by animals fed in a specific way are what makes our livestock heritage so special. Granarolo has endeavoured to protect this heritage, and will continue to do so, petitioning regional and national institutions for their direct contribution to safeguard and modernise the chain. Resources must be directed towards it. With increasingly sharp and sudden fluctuations in raw material prices, it is now crucial to create tools that will protect income. Our country cannot sacrifice its livestock chain, and the thousands of people who work for it, on the altar of the free market. Now is the time to form a mandatory interprofessional panel representing farmers, industry, cooperatives and distributors to prepare a medium-term plan focused on safeguarding the chain in our country’s interests. Our group collects and transforms just under 5% of Italy’s milk, which confirms the excessive fragmentation of the sector under the current production and industrial system, but we are the only nation-wide, non-local player to adopt this model. We will continue to play an active role in the debate between farmers, transformers, distributors and institutions. Granarolo today: 2014 results and future challenges A snapshot of the Granlatte-Granarolo Group today shows: - 1,000 dairy farmers in 14 regions of Italy sending fresh milk to Granarolo’s sites through the country’s largest milk cooperative. We process 850 million litres of milk per year; - 10 sites in seven regions of Italy (two in Emilia Romagna, two in Lombardy, two in Sardinia, one in Tuscany, one in Lazio, one in Puglia and one in Calabria). This might seem like an excessively large number of factories when our European competitors generate much more turnover with only one or two sites, but we believe milk should be packaged and consumed near the cows where it is produced to ensure that it stays fresh. The quality of regional 4 Granarolo Group 2014 Directors’ report production cannot be migrated. Ours is the shortest chain, a model that brings producers and consumers closer together, without intermediaries; - two sites in France; - one donated human milk bank in Bologna serving the S. Orsola and Maggiore hospitals and, in the near future, the Ferrara hospital as well; - 2,074 employees (2009: 1,537). Despite the economic crisis, we have grown; - satellite activities managed by some 15,000 families whose income is based on what we do. In 2014, we posted turnover of over one billion Euros, up 4.8% on 2013, improving leverage and reducing debt. We were only able to achieve this result by taking two crucial steps: we have become an international business (Granarolo International is the company that currently heads all the Group’s foreign activities, with an export target of 35% for 2016 – in two years, the share of exports has grown from 4% to 16%) and we have innovated, partly in order to support exports. These steps entailed acquiring businesses and setting up new companies. Amalattea Italia Amalattea S.p.A. is a leading Italian producer and vendor of goat milk and derivatives. Amalattea Italia S.r.l., which leases Amalattea S.p.A.’s production and commercial business unit, affords us access to a market segment, i.e., goat milk, undergoing constant growth, particularly abroad, thanks to the favourable trend in consumption and the rise in food intolerance. It also collaborates with the Sardinia regional authorities and other regional authorities in central and southern Italy to develop a national goat milk chain, drawing on the Granlatte chain’s significant experience. Pinzani 1969 On 16 October 2014, Pinzani 1969 S.r.l. (wholly owned by Granarolo S.p.A.) leaseed Caseificio G. Pinzani S.r.l.’s business unit. Founded in 1969, Caseificio G. Pinzani specialises in the production of “raw milk” pecorino cheese and, as it has been able to adopt modern production technologies while upholding the traditions of Siena’s art of cheese-making, its excellent, high quality products have a wide following abroad. Centrale del gusto This is the first direct store for the Granarolo Group, which is interested in exploring direct sales on the market. 5 Granarolo Group 2014 Directors’ report Business Abroad: China The Group’s activities on the international front were also dynamic. In 2014, Granarolo S.p.A. was part of a delegation of Italian companies at the first Italian/Chinese business forum, along with the Prime Minister. Today, Granarolo is one of Italy’s largest dairy exporters to China, especially for UHT (ultra high temperature) milk, mascarpone and cheese (mozzarella). The sales branch in Shanghai became operational in January 2015, a direct presence that will further boost commercial development on the Chinese and East Asian markets. After completing a tough evaluation process, the Chinese authorities recently accredited the Group to export baby formula (the only Italian company to receive accreditation). In this way, China has recognised the excellent quality of the Granarolo Group, in a country characterised by its substantial demand for food products (milk and derivatives) that meet high food safety standards. Plans for 2015 In early 2015, we completed another two transactions to which we had devoted much of 2014. Gennari The first new development is the lease of Gennari Vittorio S.p.A.’s commercial and production business unit. Gennari Vittorio S.p.A. is a Parma-based company that boasts a longstanding tradition in the production of Parmigiano Reggiano, Grana Padano and Prosciutto di Parma DOP, which will generate additional turnover of roughly €40 million. We will work with the Gennari family to export these excellent products abroad. Granarolo Chile The second announcements relates to the set-up of Granarolo Chile S.p.A. (“Sociedad por Acciones”), an initial launch pad for the South American market. Granarolo Chile plans to acquire 90% of Bioleche Lacteos, the historic Chilean cooperative of 300 dairy farmers with a cheese production site and a brand that is well positioned on the market. This transaction will enable Granarolo to achieve, once it is fully up and running within four to five years, turnover of €27 million through the sale of Chilean cheese and products imported from Italy. Latin America is a growing market, with consumer habits that are similar to those in Italy. Indeed, we are exploring other countries in this area. In addition to participating in the 11 major food fairs around the world, we have scheduled two important events for 2015: 6 Granarolo Group 2014 Directors’ report Expo 2015 EXPO will shine the spotlight on Italy’s agro-food heritage and Granarolo plans to play a key role, representing the Italian milk chain at the Italian Pavilion. This is a unique opportunity for the country and for companies like Granarolo that are developing abroad as ambassadors of good Italian food. FICO: Fabbrica Italiana Contadina of Bologna Once the doors to the Expo close, FICO’s open. It is the world’s largest centre for the celebration of Italian agro-food products. FICO will be an important part of the City of Food, Bologna, and, above all, it will help affirm the new food economy district. One of Italy’s structural limits is that its businesses are medium-sized, which holds them back from being able to access financial instruments, research and development and, accordingly, non-domestic markets. From 2009 to date, we have invested €180 million in sites and €100 million in acquisitions, substantial amounts, without any public grants. Granarolo aims to carry Italian agro-food products out into the world, but it must grow more. We can grow internally, through acquisitions, through partnerships and through combinations. In turn, the government must tenaciously carry on the reform policies it has adopted to modernise our country and close the gap that divides us from the rest of Europe. Although the Bank of Italy’s forecasts do not leave much room for hope (GDP +0.4% in 2015), 2015 could be a milestone year for the Group. We need to do business in a country that works; we want to be part of a country that wants to survive and excel, as we are convinced we will. Bologna, 10 March 2015 Gianpiero Calzolari (signed on the original) Chairman of the board of directors 7 Granarolo Group 2014 Directors’ report CORPORATE GOVERNANCE Corporate governance structure and organisation Granarolo S.p.A. has a corporate governance structure that is based on the recommendations and rules established in the code of conduct for listed companies, which the company upholds although it is not publicly listed, in order to ensure the utmost corporate governance transparency and efficiency. Granarolo S.p.A. adopts the “traditional method” of administration and control, as it has the following main management bodies: board of directors, board of statutory auditors and the shareholders’ meetings. The company has appointed the independent auditors KPMG S.p.A. to perform the legally-required audit. Board of directors On 4 April 2013, the shareholders renewed the company’s board of directors for a three-year term, i.e., until the shareholders’ meeting called to approve the financial statements as at and for the year ending 31 December 2015. The board of directors consists of 11 members, including one executive member (the Chairman holding powers) and 10 non-executive members. 8 Granarolo Group 2014 Directors’ report Board of directors Gianpiero Danio Camillo Adonis Giuseppe Michele Giovanni Giovanni Amedeo Giovanni Maria Angelo Vittorio Calzolari Federici Nola Bettoni Dotti Di Marziantonio Giambi La Croce Nodari Perrone Vignoli Chairman Joint Deputy Chairman Deputy Chairman Director Director Director Director Director Director Director Director Pursuant to the by-laws, the board of directors has the widest powers of ordinary and extraordinary management of the company. The board meets at least once each quarter. In 2014, it met eight times. To effectively and efficiently manage the company, the board has given the Chairman ordinary management powers without expenditure limits to be exercised in the scope of the annual budget approved by the board of directors and in the implementation of such budget, but the board reserves the right to approve the budget each year and indicate, when the annual budget is being approved, which ordinary and extraordinary transactions included in the budget must be submitted to the board for examination and specific approval before the decisions implementing such transactions during the year may be made. Committees The board has set up two committees with advisory and proposal duties, acting on a preliminary basis – by preparing proposals, recommendations and opinions – to enable the board to make more knowledgeable decisions: Control and risk committee This committee is composed of three non-executive directors, the majority of whom are independent: Giovanni La Croce, as Chairman, with adequate accounting and financial experience, Vittorio Vignoli and Adonis Bettoni. The internal control committee was set up to support, by carrying out preliminary, advisory and proposal activities, the evaluations and decisions of the board of directors concerning the internal control and risk management system and periodic financial reports. The committee also supervises internal audit activities, and the committee may ask the Internal Audit Department to audit specific operational areas. 9 Granarolo Group 2014 Directors’ report Remuneration committee This committee is composed of three non-executive directors, the majority of whom are independent: Giovanni La Croce, as Chairman, with adequate financial experience, Vittorio Vignoli and Adonis Bettoni. The remuneration committee is responsible for submitting proposals to the board of directors for the remuneration of directors and key managers, as indicated in the code of conduct. Board of statutory auditors On 11 May 2012, the shareholders renewed the term of the board of statutory auditors, appointing three standing statutory auditors and two alternate statutory auditors, with a three-year term of office, i.e., until the shareholders’ meeting called to approve the financial statements as at and for the year ended 31 December 2014. Board of statutory auditors Roberto Chiusoli Chiara Ragazzi Franco Colombo Paolo Foschini Enzo Grimandi Chairman Standing statutory auditor Standing statutory auditor Alternate statutory auditor Alternate statutory auditor The board of statutory auditors monitors compliance with the law, the by-laws and the principles of proper administration and, in particular, the adequacy of the company’s organisational, administrative and accounting system and that it functions properly. All statutory auditors are chartered accountants registered with the specific roll. Supervisory body pursuant to Legislative decree no. 231 On 23 April 2013, the board of directors renewed the term of the company’s supervisory body for another three-year term from 2013 to 2015, i.e., until the shareholders’ meeting called to approve the financial statements as at and for the year ending 31 December 2015, appointing: - the lawyer Pierluigi Morara, as an external member, serving as Chairman; - Vittorio Zambrini, Director for quality, innovation, safety and the environment; - Francesca De Santis, Manager of Governance, Risk and Compliance. In 2014, the supervisory body held eight meetings. Its activities were focused on: - monitoring that the 231 Model functioned and was complied with, by examining information received as part of 10 Granarolo Group 2014 Directors’ report information flows which the relevant departments send periodically to the supervisory body and by conducing the control activities established in the 2014 audit plan approved by the board of directors on 25 February 2014; - defining the 2015 audit plan pursuant to Legislative decree no. 231, in the light of the risk mapping (“Sensitive process/activity map”) in place. Organisational chart The Granarolo Group’s organisational chart at 31 December 2014, which has not changed since 2013, is shown below: Internal control and risk management system The Granarolo Group is aware that adopting an efficient corporate governance structure helps make the business more competitive and its development more sustainable. Indeed, the corporate governance principles, by structuring roles and responsibilities and developing an adequate control system, ensure that knowledgeable management decisions are made and that business risk management and monitoring are effective: in this way, the Group can limit risk management costs, thereby generating more profit and value for all stakeholders. The correct functioning and sound business performance of Granarolo is ensured through an internal control system that is both organised and managed independently by the operational departments and centrally by the Group. In particular, 11 Granarolo Group 2014 Directors’ report the control system consists of three levels: - first level controls: these are the controls inherent to the direct operational processes that ensure transactions are performed correctly. They require specific expertise in the business, risks and/or relevant legislation and are assigned to the operational functions or are part of the company’s daily operational procedures; - second level controls: these controls are assigned to departments that do not carry out operations (Safety and the environment; Quality assurance and food safety; Management control; etc.) to monitor and manage typical business risks (e.g., operational, financial, market and compliance risks); - third level controls: these controls are performed by a department that is independent of the operational departments (Internal Audit), which conducts general checks of the structure and functioning of internal controls. The Internal Audit Department reports to the Chairman of the board of directors and functionally to the control and risk committee, which checks that this department is autonomous, effective and efficient. The committee may ask the Internal Audit Department to perform checks on specific operational areas. Internal audit activities are conducted in accordance with international standards for internal auditing. Internal audit activities in 2014 entailed the checks established in the audit plan approved by the board of directors and prepared taking a methodological approach based on audits integrating material business control objectives for the scope of analysis (operational and financial). The audit showed critical areas that were discussed with management and an action plan was defined to eliminate them. 12 Granarolo Group 2014 Directors’ report The Internal Audit Department routinely monitors and controls the correct and timely implementation of the action plan through follow-up work. It periodically reports the outcome of its activities and the progress of action plans to senior management, the Internal Control and Risk Committee and the board of statutory auditors. The organisational management model After Legislative decree no. 231/2001 took effect, the parent adopted the “Organisational, management and control model” (the “231 model”) to prevent the crimes covered by such legislation, and it implemented a code of ethics that establishes guidelines for everyone acting in its name and on its behalf in the management of relationships with the Group’s main stakeholders. The creation of integrated corporate bodies, in accordance with the code of conduct and the code of ethics, makes it possible to best meet all stakeholders’ expectations (including employees, consumers, customers and the community in which Granarolo operates, foremost). The board of directors approved the Model on 29 March 2005 and it was revised and updated for compliance with legislation in place with the resolutions of 16 November 2010, 14 July 2011, 25 January 2013 and 29 November 2013. Granarolo also implements and manages all the necessary activities to mitigate main business risks. 13 Granarolo Group 2014 Directors’ report THE GRANAROLO GROUP The ultimate parent Granlatte Soc. Coop. Agricola heads the Granarolo Group and together they constitute Italy’s largest milk chain directly owned by the associated farm producers as a cooperative. Granlatte and the associated cooperatives supply Granarolo S.p.A. first with the milk produced by around 1,000 associated members. Granlatte works to encourage and develop the collaboration of milk-producing agricultural and livestock businesses operational in Italy and to improve the quality of their milk through organisational structures that can efficiently and effectively manage activities. Granarolo S.p.A. Granarolo S.p.A. is the industrial and commercial parent. It operates through sites in Bologna, Soliera (Modena), Pasturago di Vernate (Milan), Anzio (Rome), Gioia del Colle (Bari) and Usmate Velate (Monza Brianza), the site in Sestu (Cagliari) managed by its subsidiary Casearia Podda S.r.l., the site in Castrovillari (Cosenza) managed by its subsidiary Calabrialatte S.p.A, the site in Volterra (Pisa) managed by its subsidiary Pinzani 1969 S.r.l. and the site in Villagrande Strisaili (Ogliastra) managed by Amalattea Italia S.r.l., in addition to the CIPF Codipal Group’s sites in France: Saint Genix sur Guiers and Campagne-lès Wardrecques. In particular, production is organised as follows: - fresh milk: Bologna, Anzio, Gioia del Colle, Pasturago di Vernate, Sestu and Castrovillari; - UHT milk: Soliera, Gioia del Colle and Pasturago di Vernate; - soft cheese: Bologna, Usmate Velate, Castrovillari, Volterra and Villagrande Strisaili (Italy) and Saint Genix sur Guiers (France); - hard cheese: Sestu, Castrovillari, Volterra and Villagrande Strisaili (Italy), Campagne-lès Wardrecques (France); - yogurt and desserts: Pasturago di Vernate and Sestu. The sites supply the Group’s direct and indirect distribution centres. The Group serves over 45,000 delivery points. Granarolo S.p.A. manages and coordinates the commercial, management and financial policies of its subsidiaries. The legislative and economic conditions of this arrangement are specified in an intragroup regulation that is approved each year by the decision-making bodies of each group company. The ultimate parent, Granlatte Soc. Coop. Agricola, does not act as manager and coordinator, because its role is merely 14 Granarolo Group 2014 Directors’ report to provide guidance and services mainly to its associates. Zeroquattro S.r.l. Zeroquattro S.r.l. provides integrated logistics services and is specialised in the cold chain (0°-4°), handling, transporting, distributing and selling products at controlled temperatures and providing services to support the sale of food products. As general agent for Granarolo S.p.A. in Italy, this company also performs door-to-door sales and related activities, such as taking orders and payment collection from customers. This company is 81.96% owned by Granarolo S.p.A.. An agreement is in place with a non-controlling owner whereby Granarolo S.p.A. has undertaken to buy the former’s quotas within a set date at a set price. This is why these quotas have been considered as acquired by the parent Granarolo S.p.A. in the consolidated financial statements, in accordance with IAS 32, and a financial liability has been recognised equal to the estimated, discounted consideration. Furthermore, on 31 July 2014, Zeroquattro S.r.l.’s quotaholders approved the plan for the partial proportional demerger to the newco Zeroquattro Logistica S.r.l., as described in more detail below. Zeroquattro Logistica S.r.l. Zeroquattro Logistica S.r.l. was set up on 31 July 2014 and is based in Bologna. It will be the beneficiary of the partial proportional demerger of Zeroquattro S.r.l.’s logistics business with effect as from 1 January 2015. The planned demerger is part of Zeroquattro S.r.l.’s streamlining and restructuring project to create a separate structure that can independently perform porterage and integrated logistics services in Italy and abroad as well as domestic and international shipments and transport. This company is 81.96% owned by Granarolo S.p.A.. Calabrialatte S.p.A. Calabrialatte conducts commercial and production activities on Calabria’s regional market. The company leases the industrial business unit of Agroalimentare Assolac, a farming cooperative and owner of 50% of Calabrialatte S.p.A.. The business unit is based at the production site in Castrovillari (CS), where milk and cheese products are made. Granarolo S.p.A. owns 50% of the company, with shareholders’ agreements that, pursuant to article 2359 of the Italian 15 Granarolo Group 2014 Directors’ report Civil Code and IAS 27, entail Calabrialatte S.p.A.’s recognition as a subsidiary. Casearia Podda S.r.l. Based in Sestu (Cagliari), Casearia Podda S.r.l. produces and distributes food, milk and dairy products in Sardinia, and specialises in the production of Pecorino Sardo D.O.P. and Pecorino Romano D.O.P.. This company is 65% owned by Granarolo S.p.A.. Centrale del Gusto S.r.l. Based in Bologna, Centrale del Gusto S.r.l.’s core business is the preparation and serving of food and beverages and the take-away sale of breakfast, lunch, ice cream, confectionary and chocolate products. This company is 90% owned by Granarolo S.p.A.. Amalattea Italia S.r.l. Amalattea Italia S.r.l. has signed a business unit lease agreement for Amalattea S.p.A.’s commercial and production business unit, with effect as from 1 August 2014. Based in Rome, this company processes, produces and sells goat milk and derivatives with an operational site in Villagrande Strisaili (OG). Granarolo S.p.A. owns 50% of the company, with quotaholders’ agreements that, pursuant to article 2359 of the Italian Civil Code and IAS 27, entail Amalattea Italia S.r.l.’s recognition as a subsidiary. Pinzani 1969 S.r.l. With registered office in Bologna, Pinzani 1969 was set up to lease the commercial and production business unit of Caseificio G. Pinzani S.r.l., operating in the processing, production and sale of sheep milk and sheep cheese products, specialised in the production of raw milk pecorino. This company is 100% owned by Granarolo S.p.A.. Gennari Italia S.r.l. With its registered office in Bologna, Via Cadriano 27/2 and administrative office in Parma, Via Emilio Lepido 68, Gennari Italia S.r.l. was set up to lease, as from 1 January 2015, Gennari Vittorio S.p.A.’s commercial and production business 16 Granarolo Group 2014 Directors’ report unit consisting of cutting Parmigiano Reggiano and Grana Padano and dividing the cheese into portions and processing and ageing Prosciutto di Parma D.O.P.. This company is 100% owned by Granarolo S.p.A.. Granarolo International S.r.l. Based in Bologna, Granarolo International S.r.l.’s main activity is acquiring investments in other companies in Italy and abroad. Particularly, it will act as a vehicle for all the Granarolo Group’s activities on foreign markets. This company is 75% owned by Granarolo S.p.A.. Granarolo Iberica S.L. Based in Barcelona (Spain), Granarolo Iberica S.L. distributes dairy products in Spain and Portugal. This company is 100% owned by Granarolo International S.p.A.. Granarolo UK LTD. Based in Chelmsford, Essex (UK), Granarolo UK LTD. distributes dairy products in the UK and Ireland. This company is 51% owned by Granarolo International S.p.A.. S.A.S. Compagnie du Forum Based in Metz (France), S.A.S. Compagnie du Forum is the holding company and parent of the CIPF Codipal Group, and was included in Granarolo Group’s consolidation scope in March 2013. On 27 June 2014, implementing the agreements signed in 2013 with non-controlling owners, Granarolo International S.r.l. acquired the remaining 30% of S.A.S. Compagnie du Forum’s quotas, and now wholly owns the Codipal Group’s holding company. This company is 100% owned by Granarolo International S.p.A.. S.A.S. CIPF Codipal Based in Metz (France), S.A.S. CIPF Codipal sells dairy products in France and is specialised in high-quality Italian products sold under the Casa Azzurra brand. The company is 100% owned by S.A.S. Compagnie du Forum. 17 Granarolo Group 2014 Directors’ report S.A.S. Les Fromagers de Saint Omer Based in Campagne-lès Wardrecques (France), S.A.S. Les Fromagers de Saint Omerè specialises in the processing of cheese products. The company is 100% owned by S.A.S. Compagnie du Forum. S.A.S. Les Fromagers de Sainte Colombe Based in Saint Genix sur Guiers (France), S.A.S. Les Fromagers de Sainte Colombe specialises in the production of cheeses typical of the Savoie region. The company is 100% owned by S.A.S. Compagnie du Forum. S.A.S. Compagnie Fromagère Based in Metz (France), S.A.S. Compagnie Fromagère owns the Maison Bernard brand of typical French cheese. The company is dormant at 31 December 2014. The company is 100% owned by S.A.S. Compagnie du Forum. S.C.I. Charmi Based in Metz (France), S.C.I. Charmi is a real estate company. At 31 December 2014, it owns the property in Metz, Place Saint Thiebault, where S.A.S. Compagnie du Forum and S.A.S. CIPF Codipal are based. The company is 100% owned by S.A.S. Compagnie du Forum. Parma Frais S.A.R.L. Based in Luxembourg (Luxembourg), Parma Frais S.A.R.L. is mainly active in the trading of goods. The company is 100% owned by S.A.S. Compagnie du Forum. Granarolo Chile S.p.A. (“Sociedad por Acciones”) Based in Las Condes (Chile), Granarolo Chile S.p.A.’s core business is the sale of dairy products in Chile and South America. It began operating in January 2015. This company is 100% owned by Granarolo S.p.A.. 18 Granarolo Group 2014 Directors’ report Other investments in companies not included in the consolidation scope Granarolo S.p.A. owns 100% of Sitia-Yomo S.r.l. in liquidation and court-approved creditors’ settlement, which in turn owns 100% of Caseificio Fratelli Merlo S.r.l. in liquidation and court-approved creditors’ settlement and 100% of Caseificio Pasquale Pettinicchio S.r.l. in liquidation and court-approved creditors’ settlement. 19 Granarolo Group 2014 Directors’ report DISTRIBUTION ANALYSIS Development of distribution in Italy In 2014, modern trade (hypermarkets, supermarkets, self-service shops and discount stores) registered a decrease of approximately €800 million in turnover, which came to €92.1 billion (-0.9% on 2013) with a concurrent downsizing in the number of stores, now at 27,966 (-484 on 2013). All product segments distributed through modern trade organisations are down. The performance of fast moving consumer goods (€57.6 billion, -0.5% on 2013) and products sold by weight (€26.4 billion, -1.1% on 2013) saw limited losses, while the decline in non-food products is the greatest (€8.1 billion, 3.6% on 2013). Supermarkets constitute the main distribution channel, with a share of 41.6%, slightly up (+0.3% on 2013). Hypermarkets are steady at 29.1% (+0.0% compared to 2013). Self-service shops have slipped, accounting for a share of 12.1% (0.4% on 2013), while the growth in discount stores has slowed, and they now stand at 17.2% (+0.1% on 2013). The group purchasing orgnaisation with the largest market share is Centrale Italiana (which comprises Coop Italia, Sigma, Despar, Il Gigante and Disco Verde). However, Centrale Italiana underwent winding up in late 2014. The second largest is ESD (Selex, Sun and Agorà), with Sicon ranked third (Conad and Rewe). Purchase Group Centrale Italiana ESD Italia Sicon Auchan and Crai Esselunga Market share 26.4% 14.4% 13.7% 10.8% 10.0% Among the groups, Coop Italia remains market leader, Conad ranks second and Esselunga third. Purchase Group Market share Coop Italia 16.8% Conad 12.7% Esselunga 10.0% Selex Commerciale 9.3% Auchan Group 8.6% Carrefour Italia Group 6.8% Despar Servizi 4.5% Sigma 3.8% Finiper 3.0% Sun Group 2.7% No. POS 1,589 2,656 146 1,892 1,681 1,097 1,349 1,852 250 453 Source: GNLC Nielsen data - July 2014 20 Granarolo Group 2014 Directors’ report PERFORMANCE OF THE GROUP’S MARKETS AND SALES For a better understanding of the data in this section, we would like to specify that research institutes are only able to monitor sales reported by modern trade. All information on the size and performance of markets refers to hypermarkets, 1 supermarkets and grocery stores . Accordingly, sales via other channels (normal trade and the hotel, restaurant and catering segment) are not monitored. In reading market performance data, it should be noted that changes could arise as a result of a shift in consumption from one channel to another, and not due to an actual change in consumption. THE ITALIAN MARKET Fresh milk Market performance In 2014, the fresh milk market registered volumes of 514,031 tonnes, down 7.1% on 2013. In terms of value, it generated €741.5 million, down -5.2% on the previous year. The top segment in terms of market volume is low-fat milk, with 166,000 tonnes (-7.5% on the previous year), worth €238.5 million (-6.0% on the previous year), while the High Quality Milk segment shows a sharp decrease, with 156,294 tonnes (-10.1% on the previous year), generating €230.9 million (-8.2% on the previous year) Long-life Milk, the third largest market segment, accounts for 87,510 tonnes, worth €113.5 million, down in terms of volumes (-5.2% on the previous year) and value (-2.1% on the previous year). The Organic segment, with 19,861 tonnes and €32.9 million, shows growth in volumes (+1.5% on the previous year) and value (+3.7%). Competitive scenario The Granarolo Group remains market leader with a market share of 23.7% in terms of value (+0.2% on the previous year) and 21.9% in terms of volume (+0.5% on the previous year). The Parmalat Group has a market share of 22.4% in terms of value (-0.4% on the previous year) and 19.8% in terms of volume (-0.4% on the previous year). Private Labels have a market share of 17.9% in value (-0.2% on the previous year) and 22.1% in volume (-0.5% on the 1 Sources: IRI Infoscan and AC Nielsen Scan*Track hyper+super+self-service – Progression at 28 December 2014. 21 Granarolo Group 2014 Directors’ report previous year). Competition in the segments In addition to its overall leadership, the Granarolo Group is market leader in the following segments: High Quality Milk (market share of 30.1% in terms of value), Low-fat Milk (20.6%), Organic Milk (40.6%), Skim Milk (55.7%) and Long-Life Milk (27.9%). UHT Milk Market performance The UHT milk market generated volumes of 1,039,913 tonnes in 2014, showing a 2.0% decrease on 2013, with +0.8% growth in terms of value on the previous year, up to €1,042 million. The top market segment remains Low-fat Milk, with 712,038 tonnes, worth €624.6 million, showing a 2.2% drop in volume on the previous year and 1.2% growth in value. The Lactose-free Milk segment continued to expand in 2014 and is the second largest segment in terms of volumes, with 130,361 tonnes (+7.6% on the previous year), worth €192.3 million (+7.1% on the previous year). The third largest segment in terms of volumes is Whole Milk: 122,265 tonnes (-6.9% on the previous year), worth €133.8 million (-5.1% on the previous year). Competitive scenario The Granarolo Group remains the second largest player in this segment with a market share of 19.8% in terms of value, up +0.9% on the previous year. The Parmalat Group is still market leader with 32.1% of the market’s value, down -0.5% on the previous year. Private Label products are slightly down on 2013, with a market share of 18.3% in terms of value (-0.1% on the previous year) and 22.0% in terms of volumes (-0.5% on the previous year). Competition in the segments The Granarolo Group performed very well in the dynamic Lactose-free segment, with 29.7% of market volumes (+2.7% on the previous year) and 30.7% of value (+2.0% on the previous year). 22 Granarolo Group 2014 Directors’ report In the main segment, i.e., low-fat milk, the Granarolo Group is the second largest brand with 19.4% of volumes (+0.3% on the previous year). Yogurt Market performance The yogurt market generated volumes of 340,920 tonnes in 2014, down on the previous year(-1.9%). The market value came to €1,367 million, down -0.8% on 2013. Whole-milk yogurt remains the top-performing market segment (volumes: 149,912 tonnes; value: €511.3 million), down in terms of volumes (-0.6% on the previous year) and up in terms of value (+0.9% on the previous year). The Low-fat yogurt segment, the market’s second largest in terms of value, generated 70,409 tonnes and €263.6 million in the year, growing both in volumes (+6.5% on the previous year) and value (+15.6% on the previous year). Probiotic yogurt is the third largest in terms of value, with 43,305 tonnes and €196.1 million, down dramatically both in terms of volumes (-12.5% on the previous year) and value (-13.9% on the previous year). Probiotic drinks also show a highly negative trend in terms of volumes (-11.5% on the previous year, with 33,115 tonnes) and value (-10.6% on the previous year, with €157.4 million). The yogurt with mix-ins segment is down in terms of volumes (-2.3% on the previous year, with 18,214 tonnes), and up in terms of value (+1.1% on the previous year, with €96.4 million). Another small segment showing positive growth is Children’s yogurt, generating 9,225 tonnes in the year (+0.1% on the previous year) and €70.0 million (+0.1% on the previous year). Competitive scenario The Granarolo Group, the third largest brand in this segment, posted 9.9% growth in volumes in 2014, up 0.3% on the previous year and a 10.4% share of market value, slightly down (-0.1% on the previous year). Danone, which remains market leader, shows a dramatic decline, with 22.3% of market volumes (-2.5% on the previous year) and 28.1% of market value (-2.7% on the previous year). Muller, the second largest player in this segment, grew 14.1% in terms of volumes (+0.55% on the previous year) and 13.6% in terms of value (+0.2% on the previous year) Private Labels slipped both in terms of volumes, with a market share of 16.2% (-0.5% on the previous year), and value with a share of 11.6% (-0.3% on the previous year). 23 Granarolo Group 2014 Directors’ report Competition in the segments Again in 2014, the Granarolo Group remained market leader in the Whole Milk yogurt segment, with a 20.8% share of market value. The Children’s yogurt segment put in an excellent performance. The Granarolo Group competes in this segment with its Yomino product and a range of Baby Food yogurt (made with High Quality fresh milk). The Group’s market share in this segment is 20.8%, up 2.4% on the previous year. Soft cheese and butter Market performance The performance of the five main products in this segment is described below: - Mozzarella: down in terms of volumes, 104,170 tonnes (-3.3% on the previous year), and value, €813.3 million (2.9% on the previous year). - Crescenza: down in terms of volumes, 25,132 tonnes (-0.8% on the previous year), and up in value, €242.8 million (+1.2% on the previous year). - Ricotta: down in terms of volumes, 21,166 tonnes (-0.4% on the previous year), and value, €100.2 million (-1.4% on the previous year). - Mascarpone: down in terms of volumes, 10,126 tonnes (-1.7% on the previous year), and value, €74.5 million (0.8% on the previous year.) - Butter: down in terms of volumes, 40,184 tonnes (-2.7% on the previous year), and up in value, €317.6 million (+0.7% on the previous year). Competitive scenario The Granarolo Group remains the second largest brand on the self-serve soft cheese market, in which it competes (Mozzarella, Crescenza, Mascarpone and Ricotta) with a market share of 10.4% in terms of volumes (+0.8% on the previous year) and 10.6% of the market value (+0.8% on the previous year). The Lactalis Group is still the leader on the self-serve soft cheese market (in which Granarolo* competes), holding 35.7% of market volumes (+0.7% on the previous year) and 35.3% of its value (same as the previous year). Private Labels on the self-serve soft cheese market now account for 26.7% of volumes (-1.3% on the previous year) and 23.0% of value (-1.0% on the previous year). 24 Granarolo Group 2014 Directors’ report (* Soft cheese: Mozzarella, Crescenza, Mascarpone and Ricotta) Competition in the segments The Granarolo Group remains the second largest player in the following segments: - Mozzarella: with a market share of 9.1% in terms of value, up 0.8%; - Ricotta: with 12.7% of the market value, in line with the previous year; - Mascarpone: with a market share of 13.3% in terms of value, down 0.3%; Granarolo is the third largest Crescenza brand (13.9% of market value) and shows growth in this segment (+1.4% in its market share on the previous year) and is the fourth largest in the Butter segment, with 4.4% of the market value. Galbani (Lactalis Group) is market leader in the various segments with the following shares in terms of value: Mozzarella 33.6%, Crescenza 34.7%, Ricotta 47.5%, Mascarpone 38.9% and Butter 5.9%. Eggs Market performance In 2014, the market for packaged eggs sold in supermarket chains showed a -1.9% decrease in terms of volume, with 145,661 tonnes, and a -2.3% drop in value, with turnover of €563.2 million. Competitive scenario The Granarolo Group, which has a price ratio of 132 compared to the average market price, holds 3.1% of the market value (-0.3% on the previous year). The AiA-Veronesi Group, which has a price ratio of 80 in 2014, has reached a market share of 9.0% in terms of value (+0.3 % on the previous year). The Eurovo Group, with a price ratio of 90, holds 10.2% of the market value (+0.6% on the previous year). Private labels, with a price ratio of 104, has achieved a market share of 45.2% in terms of value (-0.3% on the previous year). 25 Granarolo Group 2014 Directors’ report THE FRENCH MARKET Italian cheese The Italian cheese market in France is divided into two segments: Aged Cheese and Soft Cheese. Aged cheese includes Parmigiano Reggiano, Grana Padano, Pecorino Sardo, Pecorino Romano and hard cheeses produced using processes similar to that for Grana. Soft cheese includes Mozzarella, Mascarpone and Ricotta. Market performance Aged cheese This segment shows substantial growth in terms of volumes, 4,974 tonnes (+3.5% on the previous year) and value, €108.5 million (+5.1% on the previous year). Soft cheese Mozzarella: up in terms of volumes, 20,126 tonnes (+7.4% on the previous year) and value, €167.4 million (+7.8% on the previous year). Mascarpone: up in terms of volumes, 5,472 tonnes (+3.1% on the previous year), and down in terms of value, €40.7 million (-0.9% on the previous year). Ricotta: up in terms of volumes, 1,370 tonnes (+4.0% on the previous year), and value, €7.9 million (+0.2% on the previous year). Competitive scenario Aged cheese The Granarolo Group competes on this market with its “Casa Azzurra” brand, a brand leader on the self-serve aged cheese market, with a market share of 17.0% in terms of volume and 17.0% in terms of value, which both show growth (+1.4 in terms of value) thanks to the wide range, which is the most varied on the market, and includes Parmigiano Reggiano DOP, Grana Padano DOP and Pecorino Romano DOP (“DOP” refers to EU protected designation of origin status). The Private Label self-serve aged cheese products showed a slight decrease in 2014, counter to the trends of previous years, holding a market share of 58.2% in terms of volume and 54.0% in terms of value. 26 Granarolo Group 2014 Directors’ report Soft cheese The Granarolo Group is the second largest brand on the self-serve soft cheese market, competing with a market share of 11.7% in terms of volume and 13.5% in terms of value, reflecting a growing trend. The Lactalis Group remains brand leader on the self-serve soft cheese market (in which Granarolo competes) with a market share of 25.6% (volume) and 29.2% (value), showing a downwards trend. Private Label self-serve soft cheese products have reached a market share of 54% in terms of volume and 46.5% in terms of value, showing a slightly downwards trend. Competition in the segments On the soft cheese market, the Granarolo Group is the second largest player in the following categories: - Mozzarella: market share of 10.5% in terms of volume (+2.6% on the previous year) and 12.8% in terms of value (+3.1% on the previous year). These data also include buffalo mozzarella, a segment in which the Granarolo Group is brand leader; - Mascarpone: market share of 14.2% in terms of volume (+2.2% on the previous year) and 15.0% in terms of value (+3.0% on the previous year); - Ricotta: market share of 19.6% in terms of volume (+3.8% on the previous year) and 20.4% in terms of value (+4.5% on the previous year); The market leader is Galbani (Lactalis Group) with the following market shares considering value, all of which are down: Mozzarella 29.9% (-4.5% on the previous year), Ricotta 23.8% (-5.9% on the previous year), and Mascarpone 27.3% (2.5% on the previous year). In 2014, the Granarolo Group became Ricotta market leader with a 20.0% share of market volumes, while Galbani remained at 16.0%. (Sources: IRI Infoscan for hypermarkets, supermarkets and self-service shops – at December 2014) The changes described above are summarised in the following table, which highlights the dramatic progression of the Casa Azzurra brand on the French market: 27 Granarolo Group 2014 Directors’ report 28 Granarolo Group 2014 Directors’ report THE RAW MATERIAL MARKET The global and European scenario 2014 confirmed the growth trend in global consumption of milk and its derivatives, especially for the consumption of milk powder and butter, up 4.6% and 3.1%, respectively (Source: FAS USDA). This increase was mainly seen in the areas where economies are undergoing constant development (Southeast Asia and China). In Europe, consumption of milk and its derivatives remained substantially steady, although the increase in global demand led to an increase in the production of milk and dairy products. The 3.36% growth in milk production (FAS USDA data) could already be seen in the second half of 2013 and continued for all of 2014. As in 2013, milk powder, butter and industrial cheese set the course for European and global milk prices and production. European exports of these products were extremely positive in 2014 (+10.4% according to GTIS), despite the embargo in Russia in the second half of the year, which caused decreases in milk derivative markets and prices. The decline in butter and powder prices began in the second half of the year and did not adversely affect milk production. Milk production: expansion in 2014 Already at the start of the year, European milk production was up on previous years, and most of this growth was encouraged by the positive trend in farm-gate raw milk prices throughout Europe, which in some countries, like Germany, exceeded 40 Eurocents per kg between September 2013 and April 2014 (source: ZMP-France Agrimer-CLAL). This brought milk production to the highest level seen in the past four years, up around 4.71% on the previous year (source: EU Eurostat). In the second half of the year, the gradual drop in commodity prices began affecting farm-gate raw milk prices, which registered the first decreases. It is worth noting that production has physiological and biological response times that differ from those of the current market, so there is a lapse before the effects on volumes can be seen. 29 Granarolo Group 2014 Directors’ report Source: CLAL processing of Eurostat, *AGEA and Productschap Zuivel data World demand for milk and milk derivatives 2014 confirmed the global growth in emerging countries’ consumption, as their economic and demographic growth is fuelling agro-food production. Total imports of commodities are down 3.5% due to the economic crisis in South American countries and a few countries in Africa. Countries in the Middle East post growth of 6.4%, while Southeast Asia remains stable. Through the increase in local production in countries like China and India, milk production has grown 5.0% and 5.2%, respectively. Tonnes World WMP imports - SM - Butte - Cheese P r * 8,000,000 7.3% 7,000,000 7.2% 2.3% -3.5% 1,382,198 1,454,040 1,199,069 1,150,766 1,224,809 938,098 767,827 907,835 1,033,795 2,665,162 2,641,245 Jan-Dec 2013 Jan-Dec 2014 6.4% 6,000,000 5,000,000 1,260,854 1,231,405 1,323,870 1,281,073 1,244,516 4,000,000 1,155,946 1,174,864 941,399 3,000,000 2,000,000 1,000,000 747,373 944,847 1,605,155 1,043,378 769,001 906,198 966,101 996,475 1,876,473 2,079,209 2,254,366 Jan-Dec 2010 Jan-Dec 2011 Jan-Dec 2012 0 Jan-Dec 2009 Other areas Source: GTI Asia - Middle East South and Central America - Caribbean Africa Southeast Asia * estimated 2014 data 30 Granarolo Group 2014 Directors’ report While Europe still prefers the consumption of products with short shelf lives, such as liquid milk, cheese, cream and yogurt, global consumption is focusing more on products like skim milk powder (“SMP”) and whole milk powder (“WMP”), deproteinized whey concentrates (“DWC”) and whey protein concentrate (“WPC”). The increase in the consumption of these products is due to their use, which ranges from direct consumption to myriad food preparations, and to the fact that they are easy to store and transport. In addition, in areas where the cold chain is not yet widespread, these products offer a good degree of food safety. This is why demand from Southeast Asia affects not only the prices of the raw material in producer countries, but also the quantities produced. In Europe, most of the increase in the farm-gate cost of raw milk was seen in the first half of 2014, triggering an increase in milk production, was due to exports and the price of commodities. When commodities are priced high, the farm-gate price of raw milk benefits, and the retail price of liquid milk rises in producer countries. On the contrary, when commodities for export are overpriced, the cost of the raw material in the producer country can inflate, encouraging production in the importer countries. Skim milk powder In Europe, demand for milk powder, especially from outside the continent, boosted production and prices in 2013 and early 2014, as they were no longer controlled by the stocking policy that was discontinued in 2012. In particular, from March 2013 to July 2014, prices remained at over €2.5/kg. In the second half of the year, the milk powder price decreased to €1.89/kg, and drawing near the intervention price of €1.79/kg. The drop in the powder price was due to the disproportionate increase in production (+9.1% on the previous year) with respect to consumption (+4.6%). The following table shows the development of monthly prices in 2014 compared to 2013. Skim milk powder, ADPI-Exsta (Market price (€/Kg) 2014 January 3,29 February 3,36 March 3,27 April 3,12 May 2,90 June 2,91 July 2,89 August 2,55 September 2,14 October 2,04 November 1,93 December 1,89 Average 2,69 2013 2,68 2,66 2,66 3,03 3,19 3,18 3,18 3,27 3,30 3,19 3,14 3,25 3,06 Change 22,8% 26,3% 22,9% 3,0% -9,1% -8,5% -9,1% -22,0% -35,2% -36,1% -38,5% -41,8% -12,1% 31 Granarolo Group 2014 Directors’ report In Europe, the return to stockpiling began in September 2014, and by December had reached 17,000 tonnes. The use of warehousing, after years of no such use, can be interpreted as a way of containing a slowdown in powder sales, as powder production remained strong, fuelled by high milk production. The purpose of using warehouses before the intervention price was reached seems to have been aimed at slowing supply and, accordingly, halting the drop in prices for as long as possible. On the other hand, in the US, this stock policy has been used over the years, sustaining sales prices when demand drops, and prices are favoured by the fact that production is mainly for the domestic market, with a lower cost structure than that in Europe. Powder warehouses: EU - US 250,000 200,000 150,000 Tonnes 100,000 50,000 0 2006 2007 2008 Source: EU - Steering Committee Source: USDA 2009 2010 EU 2011 2012 2013 2014 US The consumption of milk powder has grown gradually and consistently over the past five years. It is clear that this product attracts market speculation, private stocking and sales using future contracts with bets on a falling or rallying market. World production and consumption of whole and skim milk powder 000 t 2010 2011 2012 2013 Powder production 7,377 8,066 8,437 8,475 Powder consumption 6,058 6,354 6,718 6,974 Source: FAS - USDA 2014* 9,243 7,298 delta % 9.1% 4.6% * estimates 32 Granarolo Group 2014 Directors’ report Wholesale price comparison of skim milk powder (SMP) 4,500 4,000 3,500 3,000 2,500 Eur o / tonne 2,000 1,500 1,000 Jul-10 Jan- 10 Sept- 10 Jul-11 Nov- Mar-10 May-10 Jan- 11 Sept- 11 Jul-12 Nov- Mar-11 Jan- 12 Sept- 12 Jul-13 Nov- Mar-12 May-11 Jan- 13 Germany US Sept- 13 Jul-14 Nov- Mar-13 May-12 May-13 Jan- 14 Sept- 14 Nov- Mar-14 May-14 Oceania Source: ZMP; “Süddeutsche Butter - und Käsebörse eV, Kempten”, USDA AMS Dairy Market News Milk powder price trends in Oceania reveal why the US and Europe (Germany, in particular) have gained market shares in exports to China and Southeast Asia. For years, Oceania was the privileged supplier of milk powder to Asian markets, and its prices benefited from this status. However, in the last few months of 2014, France and Germany ramped up production and, accordingly, as mentioned earlier, prices fell. New Zealand’s skim milk powder exports were penalized by the price trend, and is especially seen in the country’s powder prices from June 2013 to April 2014. In general, sales agreements are signed 6/8 months in advance, and as European powder was less expensive from the second half of 2013, prices and product availability clearly favoured the expansion of Europe’s global market share, to the detriment of traditional producers. As illustrated below (sources: GTIS and CLAL), in 2014, China’s imports rose by over 20% and European and Australian producers benefited the most from this growth. Considering this growth rate, China is pursuing a policy to increase domestic production and reduce its dependence on foreign milk: provisional data for 2014 show a growth rate of approximately 5.0%. 33 Granarolo Group 2014 Directors’ report Tonnes Chinese SMP imports Main SMP suppliers Tonnes 330,000 140,000 280,000 120,000 230,000 100,000 -13.4 80,000 180,000 -9.4 60,000 130,000 40,000 80,000 23.0 130.9 -4.2 20,000 30,000 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 New Zealand Tonnes US Australia 2014 France Germany 2013 Butter In 2009, the European Commission decided to return to allowing the accumulation of butter stocks, guaranteeing a minimum set price of €2.46/kg. Following this policy, already from the end of 2009, the market price had exceeded the intervention price, and has remained high. The average price of butter in 2014 shows an average decrease of 14.8% compared to 2013, with a constant decline over the months from €3.92/kg in January to €2.88/kg in December. This trend is what pushed the European Commission to once again allow the butter stock policy. Average annual EU butter price Market price Year Year Year Year Year € kg 3.46 3.98 3.06 3.95 3.36 2010 2011 2012 2013 2014 Intervention price € kg 2.46 2.46 2.46 2.46 2.46 Delta% 40.7% 61.8% 24.4% 60.5% 36.6% Source: ZMP Butter Hannover/Köln - monthly market price Month January February March April May June July August September October November December Average Change¹ % 2010 2011 2012 2013 2.96 2.82 2.85 3.09 3.67 3.78 3.80 3.72 3.76 3.76 3.68 3.63 3.46 3.67 4.09 4.23 4.00 4.00 4.16 4.17 4.03 4.03 3.97 3.81 3.57 3.98 14.96% 3.49 3.31 3.08 2.68 2.55 2.68 2.73 2.90 3.25 3.35 3.35 3.35 3.06 -23.07% 3.37 3.35 3.41 3.93 4.07 4.12 4.20 4.24 4.29 4.18 4.12 4.11 3.95 29.06% 2014 Diff. 14 vs 13 3.92 3.64 3.65 3.55 3.41 3.47 3.52 3.22 3.04 3.05 3.02 2.88 3.36 -14.81% 16.3% 8.7% 7.0% -9.7% -16.2% -15.8% -16.2% -24.1% -29.1% -27.0% -26.7% -29.9% 34 Granarolo Group 2014 Directors’ report Butter warehouses (t) - 2014 stocks Month European Union 2013 2013 January 23,507 14,195 February 8,335 14,196 March 40,361 17,110 April 56,117 32,979 May 83,468 50,663 June 101,977 66,138 July 118,277 81,494 August 118,491 82,042 September 95,834 65,421 October 65,388 44,432 November 38,496 24,742 December 33,518 11,332 Average 65,314 42,062 2014 5,409 155 11,822 18,175 20,518 21,555 6,470 2012 77,269 93,065 94,463 115,297 118,655 110,331 106,301 91,234 88,823 65,816 57,735 69,413 90,700 U.S.A. 2013 93,929 108,111 115,663 140,488 146,037 144,649 134,152 119,717 105,702 82,463 55,170 50,551 108,053 2,014 62,039 74,026 81,680 78,915 87,349 84,378 77,205 74,834 66,265 62,680 45,775 72,286 Source: USDA; EU Steering Committee The progressive decrease in stocks of European butter in warehouses and the price level in recent years can be associated with the ratio of world production to consumption. Indeed, while in the milk powder segment, production and consumption expanded in favour of production, in the butter segment, the difference registered in the past five years is negligible. In 2013, global demand for butter grew 2.8%, while production rose 1.9%, exceeding consumption by 321 thousand tonnes, and therefore 3.17% more than current requirements. In 2014, global demand rose 3.1%, while production was up 3.2% exceeding consumption by only 302 thousand tonnes, equal to 3.26% more than current requirements. The gap between production and consumption does not appear to justify the use of warehouses, except for price speculation. 000’Tonnes 2010 Butter production 7,999 Butter consumption 7,838 2011 8,373 8,119 2012 8,718 8,435 2013 8,969 8,684 2014* 9,253 8,951 delta % 3.2% 3.1% Source: Processing of FAS-USDA data * estimates Source: ZMP; Amtliche Notierungskommissionen für Butter und Käse, Hannover - Source: USDA AMS Dairy Market News 35 Granarolo Group 2014 Directors’ report In the first few months of 2014, the price of butter began gradually dropping, particularly in Oceania. On the other hand, US butter prices rose considerably until September, before they too began to fall. Globally, vegetable fats can be used in place of butter, especially in countries boasting large-scale extensive farming (such as the US) which no longer export butter as a primary business. It follows that once certain prices have been reached, butter can be replaced with less expensive vegetable oils. Edamer, Gouda and Cheddar cheese Global cheese consumption trends remained positive and forecasts for 2014, as actual figures are not yet available, show 0.8% growth in consumption and 1.7% growth in production. 000’Tonnes Cheese production Cheese consumption 2010 16,393 16,383 2011 16,487 16,571 2012 16,940 16,942 2013 17,044 17,075 2014* 17,332 17,211 delta % 1.7% 0.8% Source: FAS - USDA * estimates During the year, production slightly exceeded consumption (+0.64%), showing how most demand is met by current production. Demand grows constantly each year. The gap between production and consumption volumes is fairly narrow, and this makes the market vulnerable to small shifts in cheese demand and in the availability of the raw material. Until 2014, demand for cheese rose faster than production capacity and, in particular, than the physiological adjustment in milk production. This is why, since 2013, cheese prices have been slowly and gradually rising, to the point where Gouda is now sold at €3.75/kg, Edamer at €3.77/kg and Oceania Cheddar at €3.80/kg. This particular trend is due to the following factors: - the increase in milk production beginning in late 2013, pushed by greater demand for milk powder, led to a lack of milk for cheese production; - the reduced availability of cheese products, along with the growth in demand for cheese, caused a gradual and progressive rise in prices that lasted until the start of 2014. 36 Granarolo Group 2014 Directors’ report Source: USDA / ZMP The 2014 trends underscore how the cheese market and its chain are extremely sensitive to demand for products and the availability of the raw material considering requirements in real time. Indeed, it is impossible to synchronise the physiological timing of livestock production with the market. The growth in global milk production from the first few months of 2014 was due to the increase in demand for finished products, which began in the second half of 2013, and to the higher price of milk. In the second half of 2014, the positive trend in global milk production continued, even when the prices of products that had boosted it began to fall. It is clear that milk production, which is influenced by physiological and seasonal cycles, cannot be adjusted in real time to meet increases or decreases in demand and consumption. If other factors, such as stocks, economic and production situations in the individual countries and climatic variables are added, it is likely that sudden market changes or fluctuating trends could arise more frequently. In any case, global consumption and use of dairy products is gradually and constantly rising, and this leads us to presume that milk production will follow this trend in the medium term. It is also foreseeable that there will be a slow and gradual change in the areas where milk is produced. The following chart gives an overall view of the production and consumption of SMP, WMP, butter and cheese. 37 Granarolo Group 2014 Directors’ report World consumption (000'Tonnes) of WMP - SMP - Butter - Cheese World production (000'Tonnes) of WMP - SMP - Butter - Cheese 35,000 35,000 30,000 30,000 25,000 17,044 16,940 16,487 16,393 17,332 25,000 16,571 16,383 16,942 17,075 17,211 20,000 20,000 15,000 7,999 10,000 5,000 3,393 3,683 3,933 3,984 4,383 4,504 9,253 8,969 8,718 8,373 15,000 7,838 8,119 8,435 8,684 8,951 10,000 5,000 3,005 3,192 3,447 3,482 3,606 3,053 3,162 3,271 3,492 3,692 4,264 3,863 4,979 4,612 0 0 2010 2011 WMP 2012 SMP 2013 Butter 2014 Cheese 2010 2011 WMP 2012 SMP 2013 Butter 2014 Cheese Source: CLAL processing of FAS USDA data The chart shows how total production of milk-based products exceeds requirements, with total production coming to 35,828,000 tonnes in 2014, while consumption amounted to 33,460,000 tonnes. The gap is 2.368 million tonnes, with production 7.07% higher than consumption. European exports 2014 saw a sharp increase in exports, with a positive balance of 10.4%, although the Russian embargo significantly penalised the cheese segment, which lost 8.5% (Source: GITIS). As noted earlier, considering the rather steady trend in Europe’s domestic consumption, exports are clearly a strategic lever for European dairy businesses and export trends can affect the farm-gate price of raw milk and the volumes produced. 38 Granarolo Group 2014 Directors’ report EU-28 exports- of WMP- SMP - Butter-Cheese* 000’Tonnes 2100 1800 1500 5.8 3.5 -5.8 520 376 407 515 10.4 610 1200 445 386 374 768 787 388 400 900 600 667 673 720 300 0 156 126 127 128 142 Jan-Dec 2010 Jan-Dec 2011 Jan-Dec 2012 Jan-Dec 2013 Jan-Dec 2014 SMP Source: GTIS WMP Cheese Butter * 2014 data are estimated General export data on the rise encouraged, at least in the first half of the year, prices applied to products and, in particular, the raw material. Farm-gate raw milk price in the EU The farm-gate price of milk began progressively rising already midway through 2013 in major European producer countries and continued to do so until into the second half of 2014. It is clear that, for over a year, farm-gate raw milk prices encouraged widespread growth in milk production, even from July on, when the Russian embargo began to adversely impact the prices of cheese and milk derivatives and, consequently, the price of milk as well. Despite the slow and gradual drop in milk prices beginning in the fourth quarter, 2014 saw an increase in average milk prices in all European countries (between 2.0% and 7.0%). 39 Granarolo Group 2014 Directors’ report Lombardy (Italy) * (€/100 lt.) Month January February March April May June July August September October November December Average Change¹ % 2010 2011 2012 2013 2014 33.16 33.16 33.16 33.16 33.16 33.16 36.60 37.00 37.00 37.00 37.50 38.00 35.17 39.00 39.00 39.00 39.00 39.00 39.00 40.20 40.20 40.20 40.30 40.30 40.30 39.63 12.66% 40.70 40.70 40.70 36.00 36.00 38.00 38.00 38.00 38.00 38.00 38.00 39.50 38.47 -2.92% 40.00 40.00 40.00 40.00 40.00 40.00 40.00 42.00 42.00 42.00 42.00 42.00 40.83 6.15% 42.00 44.50 44.50 44.50 44.50 44.50 42.00 42.00 39.00 39.00 38.50 38.00 41.92 2.65% ± % on 2013 5.0% 11.3% 11.3% 11.3% 11.3% 11.3% 5.0% 0.0% -7.1% -7.1% -8.3% -9.5% Last update: 19-01-2015 1) change on the previous year *: Euro per 100 litres 3.7% p.v. 3.25% p.v. (e) = estimated price Source: CLAL processing Bavaria (Germany) * (€/100 lt.) Month January February March April May June July August September October November December Average Change¹ % 2010 2011 2012 2013 2014 28.57 28.62 29.04 29.59 30.71 31.71 32.84 33.53 34.01 34.35 34.77 34.79 31.88 34.32 34.53 35.00 35.57 36.06 36.31 36.40 36.44 36.54 36.84 36.96 36.68 35.97 12.84% 36.29 36.16 35.59 34.74 33.24 32.37 31.62 31.74 32.36 33.60 34.44 34.92 33.92 -5.69% 35.14 35.40 35.56 36.07 37.22 37.80 38.52 39.10 40.20 41.34 42.11 42.33 38.40 13.20% 41.84 41.87 41.73 40.81 39.90 39.44 39.24 38.96 38.17 36.75 35.64 ± % on 2012 19.1% 18.3% 17.4% 13.1% 7.2% 4.3% 1.9% -0.3% -5.0% -11.1% -15.4% 39.49 2.83% Last update: 07-01-2015 1) change on the previous year *: Euro per 100 litres 3.7% p.p. 3.40% p.p. (e) = estimated price 40 Granarolo Group 2014 Directors’ report Rhône Alpes (France) * (€/100 lt.) Month January February March April May June July August September October November December Average Change¹ % 2010 2011 2012 2013 2014 29.32 29.55 28.78 27.21 27.99 30.31 31.35 33.66 31.07 30.07 29.85 30.08 29.94 31.83 32.33 31.09 30.58 30.71 35.34 35.85 35.99 36.33 32.00 32.05 31.45 32.96 10.11% 33.69 33.77 31.93 29.16 28.53 33.54 33.36 32.72 31.54 29.11 30.58 30.10 31.50 -4.43% 31.46 31.73 30.48 32.18 32.27 36.63 37.35 37.48 37.60 34.87 34.92 37.87 34.57 9.74% 39.96 36.97 36.28 34.75 33.63 35.33 37.22 39.67 39.90 39.13 34.52 ± % on 2012 27.0% 16.5% 19.0% 8.0% 4.2% -3.5% -0.3% 5.8% 6.1% 12.2% -1.1% 37.03 7.12% Last update: 12-01-2015 1) change on the previous year *: Euro per 100 litres m.g. 3.8% p.v. prot. 3.2% p.v. = 3.38 MAT p.v. Source: FranceAgriMer To understand the increase in the price of milk and the consequent increase in milk production, the following, interrelated aspects should be considered: - at the start of 2013, milk powder and cheese export prices grew gradually and remained high until the first few months of 2014. This had a positive impact on the price paid to dairy farmers at the start of 2013 and throughout most of 2014; response times in farming differ from those of the market; If we consider the farming year (April 2013 - March 2014), we see how average prices in the period favoured milk production: 2010-2014 farm-gate raw milk price comparison in Italy, Germany and France 47.00 44.00 41.00 38.00 €/hl - 35.00 32.00 Italy Germany France 29.00 26.00 23.00 Source: CLAL, ZMP and FranceAgriMer processing The chart shows how the price of European milk began to rise midway through 2013 and remained above €0.39 until September 2014 (in Italy, it exceeded €0.44). Fluctuations in commodity prices have a gradual effect on the farm-gate raw milk price, which responds a few months later. On the other hand, the spot milk market (volumes traded weekly on the free market) adjusts in real time to commodity prices and current liquid milk demand (this market is based solely on the ratio of raw material availability and 41 Granarolo Group 2014 Directors’ report demand for the same raw material each week). Accordingly, excess milk production or a lack of production affect spot milk prices immediately. Farm-gate/spot milk price comparison in Germany and France 0.600 0.550 €/Li tre 0.500 German farm-gate price 0.450 German spot price 0.400 0.350 0.300 France farm-gate price France spot price 0.250 Source: Lodi chamber of commerce, France AgriMer-ZMP For most of 2013, farm-gate raw milk production was in the normal range, while non-EU demand for cheese began to rise. This demand was not readily met, meaning that the spot milk price remained high for all of 2013 and into the first few months of 2014. It follows that the farm-gate raw milk price also very gradually increased, peaking between November 2013 and May 2014. European milk production in 2014 was influenced by prices paid to dairy farmers between spring 2013 and autumn 2014. Milk production trends: in Italy, Europe and the world European production Although milk production in 2014 maintained its seasonal trends (with the customary spring peak and summer decline), it was the diametrical opposite of 2013. Indeed, while production in the first half of 2013 was lower than 2012, production in 2014 was the highest ever, in both halves. It is clear that commodity market prices affected the price of milk paid to dairy farmers, who realized that it was more profitable to produce milk and expanded production. 42 Granarolo Group 2014 Directors’ report UE28 - Milk deliveries (000’Tonnes) 13,600 13,100 12,600 12,100 11,600 000’Ton ne 11,100 10,600 10,100 1 2 3 2011 deliveries 4 5 6 7 2012 deliveries 8 2013 deliveries 9 10 11 12 2014 deliveries Source: CLAL processing of Eurostat, *AGEA and Productschap Zuivel data Provisional data for deliveries of milk produced up to December 2014 show an increase in European production, estimated to be around 4.71%. European production trends 2011 151,854 2012 152,198 2013* 153,402 2014* 160,629 ±% on ‘13 4.71% * provisional data Euro source: Eurostat Global demand for milk-based products and milk derivatives encouraged an increase in European production, taking it to the highest levels ever recorded. However, Europe is not the only global player to have ramped up production. World production World milk production data confirm the growth in global demand for milk and milk derivatives. All major producer countries and, in particular those that mainly export, show an increase in production, as shown in the table below: 43 Granarolo Group 2014 Directors’ report Countries 2007 2008 EUROPEAN UNION EU* 147,990 148,459 EUROPE (OTHERS - NON-EU) Russia* 31,988 32,364 Ukraine* 12,262 11,761 NORTH AMERICA Canada 8,212 8,270 United States* 84,189 86,180 AMERICA - SOUTH, CENTRAL AND THE CARIBBEAN Argentina* 9,527 10,010 Brazil 26,750 27,820 Mexico 10,657 10,907 OCEANIA Australia* (1) 9,582 9,213 New Zealand*(2) 15,586 15,232 ASIA India 42,890 44,500 SOUTHEAST ASIA China 35,252.00 34,300.00 Japan 8,007.00 7,982.00 Philippines 13.00 14.00 South Korea, ROK 2,188.00 2,139.00 Taiwan 322.00 325.00 REST OF THE WORLD Others n.a. n.a. TOTAL PRODUCTION 445,415 449,476 2009 2010 2011 2012 2013 2014 ±% on '13 146,190 149,863 151,854 152,198 153,402 (p) 160,629 (p) 4.71% 32,570 11,604 31,847 11,249 31,646 11,086 31,756 11,378 30,529 11,488 29,900 (p) 11,499 (p) -2.06% 0.10% 8,280 85,875 8,350 87,462 8,400 89,016 8,614 90,867 8,443 91,272 8,409 93,532 (p) -0.40% 2.48% 10,055 28,795 10,866 10,308 30,716 11,033 11,206 32,091 11,046 11,339 32,304 11,274 11,184 33,217 (p) 11,255 11,072 (p) 34,212 (p) 11,442 -1.00% 3.00% 1.66% 9,387 16,583 9,067 17,123 9,273 18,915 9,509 20,517 9,044 20,148 9,333 (p) 21,686 (p) 3.20% 7.63% 48,160 50,300 53,500 55,500 57,500 60,500 5.22% 28,445.00 7,910.00 15.00 2,110.00 322.00 29,300.00 7,720.00 2,073.00 16.00 346.00 30,700.00 7,474.00 1,888.00 17.00 336.00 32,600.00 7,630.00 2,111.00 18.00 348.00 34,300.00 7,508.00 2,093.00 19.00 358.00 36,000.00 7,315 (p) 2,073.00 20.00 347.00 4.96% -2.57% -0.96% 5.26% -3.07% n.a. 447,167 n.a. 456,773 n.a. 468,448 n.a. 477,963 n.a. 481,760 497,969 3.36% Production in Italy Italian milk production also increased on 2013. The progressive value of milk deliveries up to October shows an average increase of 3.2% on the 2013 average. In Italy, although milk prices peaked at levels higher than the highest European prices, production grew less than the European average. 44 Granarolo Group 2014 Directors’ report Italy - Milk deliveries (000’Tonnes) 1050 1000 950 900 000’Tonnes 850 800 750 1 2 3 4 2011 deliveries 5 6 2012 deliveries 7 8 2013 deliveries 9 10 11 12 2014 deliveries Source: AGEA The average price paid to dairy farmers was about €0.01 per litre higher than in 2013, but the most interesting aspect is that in the first half of 2014, the price paid was €0.045/litre higher than that in the first half of the previous year (€0.445/litre compared to €0.400/litre). In Europe, prices paid to dairy farmers in the first half of the year led to an increase in production, which lasted the entire year. In Italy, although production continued to grow, it weakened in the second half of the year. Italy presents a particular situation that makes it difficult for production to perform like Northern Europe, and one of these is the ratio between the number of cows per cowshed and the farm land available. Spot milk prices Spot prices for milk (traded on the free, day-by-day market) reflect the relationship between supply and demand in real time. Since mid-2013, when global demand for the commodity led to the purchase of this raw material from Europe, spot milk prices reached peaks of over €0.50, remaining above €0.45 until February 2014. Demand for volumes and the corresponding spot milk, powder, butter and cheese prices contributed to raising the farmgate price of milk and increasing quantities produced. As demand was gradually met, which began by expanding milk production in 2014, spot milk prices began to gradually fall. In particular, from March to the end of the year, the spot milk price never exceeded the price paid to dairy farmers. 45 Granarolo Group 2014 Directors’ report Farm-gate raw milk price Spot milk price Farm-gate raw milk in Lombardy (€/100 lt.) Average Lodi spot milk price * (€/100 lt.) ± % on 2013 Month 2012 2013 2014 ± % on 2013 January 38.79 41.88 47.68 13.8% February 37.63 41.50 45.88 10.6% 11.3% March 35.83 40.72 42.79 5.1% 44.50 11.3% April 31.70 42.01 39.44 -6.1% 40.00 44.50 11.3% May 32.09 43.43 37.63 -13.4% 40.00 44.50 11.3% June 33.51 45.24 42.40 -6.3% 38.00 40.00 42.00 5.0% July 37.81 46.65 41.24 -11.6% August 38.00 42.00 42.00 0.0% August 39.18 48.97 40.60 -17.1% September 38.00 42.00 39.00 -7.1% September 40.98 50.52 38.15 -24.5% October 38.00 42.00 39.00 -7.1% October 42.92 51.89 37.55 -27.6% November 38.00 42.00 38.50 -8.3% November 43.82 52.97 37.76 -28.7% December 39.50 42.00 38.00 -9.5% December 42.40 50.65 35.70 -29.5% Average 38.47 40.83 41.92 2.65% Average 38.06 46.37 40.57 -12.51% Month 2012 2013 2014 January 40.70 40.00 42.00 5.0% February 40.70 40.00 44.50 11.3% March 40.70 40.00 44.50 April 36.00 40.00 May 36.00 June 38.00 July Sources: CLAL - Lodi chamber of commerce In 2014, the greater availability of the raw materials mitigated spot milk demand and pushed prices down. At the same time, the farm-gate price of milk began its slow and gradual decline. This trend reflects the change in recent years: the time has passed when industrial and farming political groups sat down together to negotiate a fair, long-term price. Now negotiations are held between producers and buyers for time periods of no more than three months. Significant market volatility, fierce competition and the globalisation of the dairy product market have made it difficult to obtain guaranteed, long-term prices. Italian protected designation of origin (“DOP”) cheese Grana Padano production increased on 2013 by 6.2%, for a total of 4.8 million wheels produced, with monthly production constantly above that registered in 2013 and peaking at +20% in July and August. Exports were the main factor for this growth in production. Parmigiano Reggiano remained substantially steady (+0.6%), with a total of 3.3 million wheels produced. As shown below, despite positive exports, prices for these two DOP products fell by an average of 7.0% for Parmigiano Reggiano and 2.3% for Grana Padano. In both cases, the price decrease was most dramatic at year end. 46 Granarolo Group 2014 Directors’ report Month January February March April May June July August September October November December Average Change % Parmigiano Reggiano prices Aged 12 months and longer (€/kg) ± % on 2012 2013 2014 2013 10.32 8.80 n.a. 10.06 8.75 8.82 0.8% 9.94 8.75 8.80 0.6% 9.49 8.75 8.65 -1.1% 9.05 8.74 8.56 -2.1% 8.98 8.68 n.a. 8.93 8.65 8.09 -6.5% 8.93 8.65 7.95 -8.1% 8.93 8.70 7.79 -10.5% 8.92 8.78 7.58 -13.7% 8.89 8.80 7.50 -14.8% 8.85 8.80 7.50 -14.8% 9.27 8.74 8.12 -5.79% -7.02% Grana Padano prices Aged 9 months and longer (€/kg) ± % on 2012 2013 2014 2013 8.11 7.03 n.a 7.91 6.93 7.25 4.6% 7.79 6.93 7.21 4.0% 7.55 6.93 7.05 1.7% 7.35 6.84 6.98 2.0% 7.28 6.78 n.a. 7.23 6.75 6.89 2.1% 7.23 6.78 6.80 0.3% 7.23 7.00 6.64 -5.1% 7.22 7.20 6.48 -10.0% 7.16 7.23 6.40 -11.5% 7.11 7.23 6.40 -11.5% 7.43 6.97 6.81 -6.21% -2.28% Source: Milan chamber of commerce Last update 12.01.2015 European and Italian cheese exports Global demand for milk derivatives is up, although European cheese exports fell 8.5% in 2014. Indeed, in 2014, European countries exported 720,000 tonnes, compared to 787,000 tonnes in 2013 (Source: GTIS on CLAL processing). The Russian embargo blocking European products is the main reason for this decrease, as exports to Russia have always involved substantial amounts of cut cheese, such as Gouda and Edamer. In this scenario, in terms of volumes, typical Italian cheeses fare well, but prices were impacted. Actual data on Italian exports at 30 October (ISTAT-CLAL data) show a trend that diametrically opposes the European figures, confirming an increase in global exports of 2.86%, with forecasts for 31 December 2014 projecting volumes of 80,301 tonnes, compared to actual 2013 volumes of 78,064 tonnes. This is an increase of 2,237 tonnes (ISTAT-CLAL data updated to 30 October 2013). 47 Granarolo Group 2014 Directors’ report Italy - World Grana and Parmigiano Reggiano exports 12.00 90,000 80,000 10.00 70,000 8.00 /kg 60,000 50,000 6.00 40,000 € 4.00 Tonnes 30,000 20,000 2.00 10,000 0.00 0 Tonnes € /kg Source: CLAL processing of ISTAT data As shown, the trend in Italian cheese exports countered that for Europe. First, this is because Russia is not one of the main markets for Italy’s aged DOP cheese. 48 Granarolo Group 2014 Directors’ report Forecasts for Italian cheese exports to the rest of the world show 2.9% growth. The main buyers remain European countries and the US. The aggregate balance for these countries is positive (+2.08%), although exports to the US have dropped 3.5%. We have seen how exports of aged cheese have held strong in terms volumes, but prices have been affected by the increase in production resulting from the greater availability of milk. The following chart shows how, in 2014, average production was higher than in previous years, both at the highest spring peak and when production slows in summer. Grana and Parmigiano production/price comparison € 550,000.00 € 12.00 € 500,000.00 € 10.00 € 450,000.00 € 8.00 € 400,000.00 € 6.00 €/Kg € 350,000.00 € 300,000.00 € 4.00 € 250,000.00 € 2.00 € 200,000.00 No. of Parmigiano wheels No. of Grana wheels Price of Parmigiano aged 12 months longer Price of Grana aged 9 months longer De c-14 Oc t-14 No v-14 Sep-14 Jul-14 Aug-14 Jun-14 Ap r-14 Ma y-14 Ma r-14 Jan-14 Feb-14 De c-13 Oc t-13 No v-13 Sep-13 Jul-13 Aug-13 Jun-13 Ap r-13 Ma y-13 Ma r-13 Jan-13 Feb-13 De c-12 Oc t-12 No v-12 Sep-12 Jul-12 Aug-12 Jun-12 Ap r-12 Ma y-12 Ma r-12 Jan-12 €- Feb-12 € 150,000.00 Source: Milan chamber of commerce, Consorzio per la tutela del Grana Padano and Consorzio tutela Parmigiano Reggiano 2014 confirmed what seems to be the trend of recent years, i.e., the progressive increase in global consumption and how such consumption has fuelled milk production year after year (with milk production appearing to be extremely price sensitive since a change of just a few Eurocents in the farm-gate price leads to almost immediate surges in production). In countries like China and India, production is growing rapidly, stimulated by prices and demand. Production costs are far lower than the global average, and are therefore competitive on a globalised market, where a commodity’s most important feature is its price. In this context, Europe and Italy find themselves fighting on two fronts: on the milk production side now that production limits have been eliminated while competing on commodities markets. 49 Granarolo Group 2014 Directors’ report The territory and the availability of new land remain the factors affecting the performance of production in line with the performance of Asian countries. It will be interesting to see which European areas will manage to compete on the commodities market and which will grow through cheese exports (i.e., added value products) and how much growing consumption and new consumers on the global market will be able to pay for cheese products, particularly the excellent products that Italy can offer. 50 Granarolo Group 2014 Directors’ report GROUP STRATEGIES For upcoming years, the Granarolo Group confirms the strategic guidelines and growth path it launched in 2012 when it approved the 2012-2016 Plan, with specific regard to initiatives to succeed on an increasingly competitive market. Moreover, it revised acquisition targets to take advantage of the opportunities arising in the sector. The Group’s development lines relate to the following: - the consolidation and growth of all High Quality products throughout the entire range. Granarolo is the only player capable of offering a guaranteed and certified chain at national level, which it plans to maintain and expand; - the competitive positioning of its products. The Granarolo Group’s products must maintain their premium status in terms of quality, innovation and service; - business growth. Growth plans must be strengthened through specific campaigns on Italian and foreign markets; - focussing on profitability. Growth processes must be focused on generating profit by developing markets, seeking efficiencies and forging partnerships that exploit economies of scale; - the growth of new products and new markets. In particular, this growth must be achieved by diversifying the range and expanding on foreign markets; - making the most of the Group’s special distribution system that exploits the opportunities of a business model increasingly oriented towards centralisation, while keeping distribution widespread and efficient, and considering the economies of scale that arise when operating in significantly large distribution areas. 51 Granarolo Group 2014 Directors’ report Business strategy The Granarolo Group business strategy for 2014 focuses on pursuing the path taken in 2008, aimed at optimising raw material and finished good procurement and reducing transformation costs by improving transformation efficiencies, all while making the continuous improvement of its product quality and safety in the workplace an ongoing priority. In the light of the increase in domestic raw material prices in the first half of the year, the focus on production structures was even more closely directed towards containing fixed transformation costs, with particular attention to energy costs, the insourcing of product categories previously produced by copackers by investing in production lines or strengthen existing lines and speeding up the development of plant to meet the increase in cheese transformation yields. In particular, the areas in which specific inter-functional projects were developed included: - searching for utmost synergy between production planning, raw material procurement and raw material allocation; - redefinition of the strategy for the procurement of raw materials, semi-finished products and finished goods; - optimisation of production and technical support for product innovation; - maximised internal use of milk components (transformation yield); - optimisation of production structures with the reallocation of cheese production; - saturation of production lines with production on behalf of third parties or private labels; - boosting the efficiency of production lines through WCM methods; - improving energy efficiency with specific regard to reducing waste; - supporting international business development projects; - supporting the diversification of raw materials; - developing quality, food safety, safety in the workplace and environmental improvement plans; - ongoing search for utmost production flexibility through specific agreements with trade unions. The 2014-2016 business plan In 2014, specific attention was devoted to the following projects: - relocation of ricotta and mascarpone production lines to the Usmate site; - development of innovative cheese technologies, with the redesign of production lay-out; - optimisation of production processes for semi-finished products and finished goods, with specific regard to cheese yield and dairies’ production scraps; - roll-out of the UHT PET line in Gioia del Colle; 52 Granarolo Group 2014 Directors’ report - design and roll-out of the new UHT line for lactose-free milk in Soliera; - development of internal production of baby and children’s products (milk and yogurt); - development of internal production of the lactose-free line, including both cheese and yogurt-based products; - focus on integrating sales, planning, procurement and production functions with new, specific organisational structures; - internal development of hard aged cheese production and packaging; - boosting the efficiency of production lines and improving quality at the French sites; - completion of the integration of Casearia Podda with all supply chain structures; - launch of the integration of the Amalattea Italia S.r.l. and Pinzani S.r.l. production structures. Cheese production was developed through projects to concentrate production in Usmate (ricotta and mascarpone) and growth in the production capacity at Bologna (mozzarella). Significant focus was placed on the quality of soft pulled curd cheese, with support from the quality assurance structure for the development of innovative and industrially efficient control methods. The organisation of labour also lent flexibility to production schedules, in line with commercial requirements. In the UHT/ESL (extended shelf-life) segment, the Group focused on promoting the use of Italian raw materials, while also rationalising the packaging. The new bottling line in Gioia del Colle made it possible to discontinue the use of third party copackers and fully use Italian raw materials from the local area. Yogurt production lines at the Pasturago site were strengthened, especially the lines for packages including different types and flavours, in which greater flexibility and responsiveness in production are required. This process innovation applied to all product families (fresh milk, UHT products, yogurt and cheese), including with the launch of children’s products and lactose-free products. Improvement of production standards Each production site kicked off campaigns to maximise transformation yields and reduce scraps, using WCM (world class manufacturing) methods and especially through the monitoring of each day’s results, and the effects of these campaigns on results have been consolidated over the years. At production sites where improvement processes have been in place the longest, the target KPIs (key performance indicators) were achieved in relation to both reducing raw material waste and the efficient use of packaging and ingredients. Thanks to the price effect, combined with improved transformation yields, the reduction in the cost of raw 53 Granarolo Group 2014 Directors’ report materials was more than 2% below the budgeted cost. The impact of labour per tonne of product remained in line with the budget, both in terms of the Euro per tonne indicator and the Euro per FTE indicator, the latter in part due to the growth in total production volumes (+1.8%). Indicators for the use of energy in production outperformed the budget, as the cost of natural gas and Kwh fell and new cogeneration systems installed at the main production sites were used for the full year in 2014. The impact of the cost of energy per tonne of product was over 7%. The Group will pursue energy savings projects for both natural gas and electrical energy consumption in 2015 as well. An additional rationalisation of general costs reduced the impact on the budget indicator, offsetting the greater maintenance costs that were necessary for newly acquired production sites. Overall, transformation costs decreased by more than 2%. In terms of safety, the Group decided to extend the pilot project implemented at Pasturago and based on the Du Pont method to its other sites as well. The project will continue throughout 2015, but has already led to considerable improvements in the Group’s indicators. The identified objectives were achieved, thanks to an extensive training and target investment plan (18% of total capex was allocated to quality, safety and the environment). Structural reorganisation The turnover and change management project continues to incorporate the value of industrial efficiency in management culture through the use of accounting and management tools. A daily factory yield reporting system was introduced, even at the recently acquired sites, and, more importantly, the SAP system was fully rolled out and is leading to an increasingly complete and rapid understanding of production processes, speeding up decisions and improving outcome analysis. The site organisational charts were updated, to better define the organisational aspects among the individual roles and responsibilities. The progressive roll-out of SAP in production structures required an in-depth analysis of processes and roles, along with changes in the organisation of both production staff and managers. Particular emphasis was given to strengthening management and results control duties. 54 Granarolo Group 2014 Directors’ report Combination of the Amalattea Italia S.r.l. and Pinzani 1969 S.r.l. sites In August 2014, the combination of the Villagrande and Montemiccioli sites in the Granarolo Group’s production system began. Again in this case, particular attention was devoted to all production process quality issues, coordinating internal functions with those in other sites in Central and Southern Italy. Certain specific activities were commenced and will continue into 2015: - analysis and rationalisation of suppliers of cow, sheep and goat raw materials; - improvement of cheese yield and rationalisation of the cheese making system; - analysis of logistics flows, with a reorganisation of logistics assets; - improvement in the food safety and quality of products made; - improvement and strengthening of environmental management and products made; - improvement of SAP manufacturing and product costing; - expansion and rationalisation of the logistics platform. Sales strategy Supermarket chains Retail sales of fast moving consumer goods remained critical in 2014. The performance of grocery products, with the current sales network, lost 0.7% in terms of value on 2013, with a less dramatic decrease in terms of volumes, i.e., 0.5% on 2013. However, the different channels showed varying performances, with a considerable drop in the value of sales to hypermarkets (-4% on 2013), self-service stores (-4.2% on 2013) and traditional shops (-6% on 2013), while supermarket and superstore sales held strong (+0.5% on 2013) and discount stores grew significantly (+2.1% on 2013) and specialist drug stores showed substantial growth (+6.0% on 2013). Two aspects merit mention: the further growth in the pressure to offer promotional discounts, which in 2014 reached 29.3% (+0.7% on the previous year) with peaks of 35.3% at hypermarkets (+0.5% on the previous year), and the downturn in the private label market share, now at 18.2% (-0.2% on the previous year). Source: Nielsen Top4Top December 2014 In this critical context, Granarolo’s development runs in three directors: 1) greater focus on profit margins; 55 Granarolo Group 2014 Directors’ report 2) focus on new markets and opportunities in soft cheese, aged cheese and yogurt in growing segments (Greek yogurt and children’s yogurt); 3) implementation of a growth plan that focuses on innovation and meeting consumers’ actual needs (e.g., lactosefree and light product range). Normal trade Zeroquattro manages sales for the normal trade channel, i.e., traditional retail sales and food consumption outside the home. In 2014, it consolidated business and turnover in the core businesses (milk, yogurt and soft cheese), developed the aged cheese market (Grana and Pecorino) and completed the range of big brand products sold. Particular attention was devoted to specific sales policies for distribution sub-channels (traditional POS, bars, ice cream shops and restaurants/pizzerias) to maximise promotional investments and make product ranges more efficient. Food service During the year, Granarolo intensified its focus on its customers operating food service chains with POS throughout the country. It increased revenue from dairy products, and mozzarella in particular, which now accounts for nearly 30% of food service turnover. Private labels In 2014, Granarolo strengthened its position among Italy’s private labels, prioritising high-value contracts (and therefore suspending contracts presenting low profit margins and/or small volumes, which created production inefficiencies) and increasing turnover at double-digit rates compared to average private label growth in the main milk and cheese segments in which it operates. Foreign markets The incorporation of Granarolo International demonstrates how the sales development of all the Granarolo Group’s products beyond national borders has taken on growing strategic importance and relevance. The growth plan is essentially based on three pillars: - forging partnerships with producer companies on foreign markets; - creation of new companies/sales branches for Granarolo products (the most recent are Granarolo UK LTD. in 56 Granarolo Group 2014 Directors’ report 2015 and the office in China); - development and strengthening of the foreign distribution network. Logistics/distribution strategy After the decline in 2013, milk sales volumes decreased further in 2014, down roughly 6,500 tonnes. Accordingly, the systematic, comprehensive streamlining of costs throughout all business areas became necessary in order to maintain balanced results. In particular, a process was launched in 2014 to centralise the delivery of fresh milk to a few of the major chains that Granarolo S.p.A. serves through Zeroquattro S.r.l., which no longer delivers directly to the POS (hypermarkets and supermarkets) but instead to distribution centres, with the consequent transfer of over 20,000 tonnes of fresh milk (annual), i.e., replacing the fractioned distribution system to individual POS with bulk delivery directly to secondary distribution centres. Accordingly, this required the reorganisation of the door-to-door sales territories, which particularly affected the sales network in the Emilia Romagna and Lombardy regions. In this way, the Group has adjusted its distribution system to meet the developments of supermarket chains, in which ever larger product volumes are concentrated (especially fresh milk) into delivery flows that are shorter and therefore also easier and special price lists are negotiated with leading chains as part of the service. In conjunction with the above process, in 2014, Zeroquattro S.r.l. directly contributed to Group revenue with the distribution of non-dairy products that it purchased as finished goods, generating approximately €5.2 million, and by developing logistics services to third party customers, generating another €6.3 million in the year. In terms of costs, in addition to the ongoing streamlining of the logistics/distribution network, to ensure business sustainability and narrow the gap between the continuous and progressive decline in volumes and the inflation of specific costs, the Group found it necessary to implement another internal reorganisation plan involving, in particular, door-todoor sales delivery. As supermarket chains have centralised deliveries to distribution hubs, the company has reorganised its distribution network. Consequently, it has commenced the procedure pursuant to article 4 of Law no. 223/91, entailing the redundancy of 61 door-to-door salespeople in the various local units between September 2014 and December 2015. Seventeen workers were let go in 2014 and another 20 are expected to be let go in 2015. The 2014 costs of this reorganisation plan amount to approximately €1 million. 57 Granarolo Group 2014 Directors’ report The plan for the demerger of Zeroquattro S.r.l. was approved in 2014, effective as from 1 January 2015, with the division of logistics from distribution and sales and the creation of Zeroquattro Logistica S.r.l., which received transport and deposit management activities (platforms and transit points). Along the same lines, the following strategic prospects are increasingly taking shape: - a commercial company capable of operating on a global scale in the food industry, with expertise in traditional retail channels and consumption outside the home, specifically with a non-exclusive emphasis on the fresh food chain, specialised and part of the parent’s development strategies in the soft, very soft and aged cheese segment. Zeroquattro S.r.l.’s challenge will be to develop its organisational model to improve its specific skills in the independent retailer market (i.e., normal trade and Ho.re.ca.); - a logistics company (Zeroquattro Logistica S.r.l.) that can independently perform porterage and integrated logistics services in Italy and abroad as well as domestic and international shipments and transport. Human resources strategy The strategy for human resources has continued in two key directions, which were identified when the Granarolo Group’s 2012-2016 business plan was defined: supporting the Group’s competitive position on the Italian market, undergoing a highly critical phase, including with respect to food consumption, and supporting the Group as it grows in size and expands internationally, with particular focus on the effective and efficient integration of the companies that have progressively joined - and which will join - the Group in Italy and abroad. The crucial aspect for the Group, which has gone from five to ten production sites, including two abroad, in a few short years and has seen an overall rise in the complexity of its organisation due to its diversification into new markets and products has been - and will remain - adequately managing this new size, both in terms of costs and managerial efficiency. Similarly, it is – and will be - a strategic goal for the Human Resources Department to support and adequately accompany this unprecedented cultural change for the Group, fuelled by extremely rapid internationalisation processes that today, unlike previously, are not only of a much greater breadth – almost generic – but also affect commercial interaction with new foreign markets. Moreover, these interactions directly involve the Group’s structure itself, which in this growth process has acquired companies abroad, or created brand new ones, bringing in coworkers and stakeholders who speak different languages and come from a different cultural background. In terms of operations, this has required evaluating and integrating the new resources that the acquisitions have brought with them and, more generally, involving many workers in new roles and responsibilities, accompanying their 58 Granarolo Group 2014 Directors’ report professional development with adequate policies to support skills and motivate resources. From an organisational standpoint, the substantially functional structure of the Group’s organisation has become multi-faceted with many different differentiating elements, i.e., the increasingly frequent identification of separate units with their own responsibilities for meeting targets. The market context is increasingly difficult and mutable, making it crucial for the Group to be able to adapt its organisation and business sense, even in terms of the personal assumption of new professional risks. Key managerial expertise must be supported and developed at all organisational levels, promoting potential opportunities, including in new contexts (which is emblematic of the new challenges/opportunities posed by internationalisation), ensuring an organisational framework that is focused on precise business targets and supporting new personal challenges in line with business policies, in terms of both training and promotions and raises. With respect to training, these guidelines must be translated into excellent programmes, including long-term courses, that develop the core skills of the individual resources and professional groups, as required by the Group’s changes, and into adequate internal communications and involvement policies. Along these lines, remuneration policy guidelines that focus more on business targets involving changes in each resource’s commitment were confirmed. In terms of relationships with the trade unions, given the Italian labour law reform and substantial change in the welfare system, with government assistance supporting the Group’s previous rationalisation plans for its production and logistics/commercial structures, the ability to manage reorganisation and/or production focus plans is becoming an increasingly key factor for success. Moreover, these plans are necessary as the Group continues to acquire new companies, and they are pursued in close connection with new product/market development plans, in part to ensure socially sustainable models. This is without prejudice to the objective of creating a widespread company culture that is consistent with the change in the business model to reflect the new competitive scenario on the market, where traditional values of quality and safety of Granarolo products remain essential factors for its success, but must be combined with efficiency and profitability in order to ensure the balance of resources required by development plans. From an operational standpoint, this target entails the need to adopt managerial approaches focused on instilling a sense of belonging and pride in one’s work for the sake of achieving the results assigned, a labour approach that transparently and scrupulously focuses on effective labour organisation in line with the organisations implemented by main competitors, with attention to drawing up contracts that reflect, as closely as possible, the Group’s ability to remunerate its workers at the value they generate. The Group’s supplementary agreement, which was renewed in 2014, contains 59 Granarolo Group 2014 Directors’ report improvements in this sense, which will be further developed with the trade unions. Finally, even the Human Resources Department has been asked to meet the challenge of this unprecedented internationalisation experience with a context made up of the rules, practices and issues in place on labour markets outside Italy, both within Europe and, increasingly in the future, beyond. IT system strategy In 2014, the Group’s IT systems were mainly involved in business combinations. The following activities were performed in the various areas: Infrastructures The Group’s secondary data centre (DC 2) was restructured to improve security standards, with particular focus on energy efficiency. In this way, the two-year restructuring project for both of the Group’s data centres was completed. In terms of the governance of the Group’s IT systems, an assessment project was completed on the segregation of duties (SOD). Processes In line with the business plan, activities focused mainly on integrating all the business processes of the French companies acquired in 2013, ensuring they were fully operational within the scope of the Group’s shared service-based model. In terms of logistics, the delivery flows processes were fully consolidated, with particular emphasis on transports and logistics. As for Administration, finance and control, new inter-departmental workflow management projects were launched for the management of masterdata, and an expense note management system was introduced. In the Sales area, a two-year project was implemented entailing the revamping of the computer applications and infrastructure of the entire door-to-door sales force, which will also be used to computerise new processes that are not currently managed in this way. 60 Granarolo Group 2014 Directors’ report THE GROUP’S RESULTS OF OPERATIONS Granarolo Group turnover exceeded one billion Euros in 2014, coming to €1,037 million. The contribution of mergers and acquisitions to this growth in turnover is illustrated in the table below: Growth in turnover on a like-for-like basis (+2.9%) reflects the net balance of 2.0% growth on the Italian market and 0.9% growth abroad. Growth on the Italian market was achieved despite the sharp decline in consumption, with sales of fresh milk down 5.2% and soft cheese down 1.9% (Source: AC Nielsen I+S+LS and IRI Infoscan). The Codipal Group’s activities entered the consolidation scope in March 2013, and Centro Sperimentale del Latte S.r.l. was sold in the same month. In August 2014, the newco Amalattea Italia S.r.l. entered the consolidation scope. The Group’s gross operating profit (EBITDA) amounts to €59.8 million, equal to 5.8% of revenue from sales, up by €9.6 million on 2013, thanks to product innovation and the strength of the Group’s brands, which made it possible to increase prices to offset the greater cost of raw materials, without penalising volumes. Indeed, global volumes grew 1.6% on the previous year, contributing to a significant increase in market shares in nearly all segments. The gross operating profit (EBIT) totals €26.3 million, equal to 2.5% of sales revenue, €9.3 million higher than in 2013. 61 Granarolo Group 2014 Directors’ report In 2013, EBIT benefited from the €13.0 million gain generated by the sale of the Centro Sperimentale del Latte’s assets and liabilities. During the year, the useful life of plant and machinery at Granarolo S.p.A.’s main production sites was adjusted from 10 to 18 years to reflect valuations and technical appraisals, considering their actual operational efficiency. The effect of the change in rates compared to 2013 was roughly €8.0 million. The consolidated profit for the year amounts to €8.6 million. The Group improved its net financial debt by €5.3 million, reporting net financial debt of €122.3 million at the end of 2014. Equity increased by €4.0 million and now exceeds €200 million. 62 Granarolo Group 2014 Directors’ report RESULTS OF OPERATIONS The consolidated income statement is reclassified by nature below. (thousands of Euros) 2014 2013 Change % change Revenue from sales Direct production costs Contribution margin 1,037,218 (766,166) 271,053 100% -73.9% 26.1% 989,939 (739,705) 250,234 100% -74.7% 25.3% 47,280 (26,460) 20,819 4.8% 3.6% 8.3% Selling, marketing and commercial costs Indirect personnel expense Other overheads Other income and expense Gross operating profit (EBITDA) Amortisation of trademarks Amortisation of other intangible assets Depreciation of property, plant and equipment Impairment losses Non-recurring income / (expense) Operating profit (EBIT) Net financial expense Actuarial loss on post-employment benefits Gains / (losses) on equity-valued investees Pre-tax profit Income taxes Profit for the year (145,035) (38,101) (25,893) (2,232) 59,791 (5,611) (5,791) (19,968) (195) (1,962) 26,264 (12,781) (576) (400) 12,507 (3,932) 8,575 -14.0% -3.7% -2.5% -0.2% 5.8% -0.5% -0.6% -1.9% 0.0% -0.2% 2.5% -1.2% -0.1% 0.0% 1.2% -0.4% 0.8% (141,544) -14.3% (34,795) -3.5% (24,377) -2.5% 636 0.1% 50,154 5.1% (5,425) -0.5% (4,100) -0.4% (27,319) -2.8% (5,001) -0.5% 8,698 0.9% 17,007 1.7% (10,700) -1.1% (514) - 0.00 1 0.00 5,794 0.6% 2,712 0.3% 8,506 0.9% (3,491) (3,307) (1,517) (2,868) 9,637 (186) (1,691) 7,351 4,806 (10,660) 9,257 (2,081) (62) (401) 6,712 (6,644) 68 2.5% 9.5% 6.2% n.s. 19.2% 3.4% 41.2% -26.9% n.s. n.s. 54.4% 19.5% 12.1% n.s. 115.8% -245.0% 0.8% EBITDA and EBIT are not standard financial statements captions under Italian GAAP or the IFRS endorsed by the European Union. Accordingly, the way in which they are calculated is not necessarily unequivocal and the Group’s calculation criterion could differ from that adopted by other groups. Consequently, EBITDA and EBIT may not be comparable with captions of the same name presented by others. 63 Granarolo Group 2014 Directors’ report REVENUE FROM SALES Revenue from sales in the year is reported below for the two operating segments, compared with prior year figures: Revenue by CGU (thousands of Euros) Milk and beverages Milk derivatives and other Total 2014 472,927 564,292 1,037,218 2013 459,293 530,646 989,939 Change 13,634 33,646 47,279 In 2014, revenue grew €47.3 million, or 4.8% on 2013. On a like-for-like consolidation basis, the growth in sales came to €29.4 million, or 2.9%. For a clearer presentation, a reconciliation of the above revenue data is provided below, with indication of the effects of changes in the consolidation scope. Revenue from sales (thousands of Euros) 2014 1,037,218 Group total of which CSL of which Codipal Group - cons. scope of which Amalattea - cons. scope Pro forma Group total 1,037,218 2013 989,939 1,649 (15,370) (4,092) Change 47,279 (1,649) 15,370 4,092 1,007,752 29,466 The Milk and Beverages CGU shows 3.0% growth in turnover due to the sound performance of its market. The Milk Derivatives and Other CGU shows 6.3% growth, partly due to the fact that the Codipal Group was included in the consolidation scope for all 12 months of 2014, compared to only 10 months in 2013, and partly to the consolidation of Amalattea Italia S.r.l. as from 1 August 2014 and Pinzani 1969 S.r.l. as from 16 October 2014. 64 Granarolo Group 2014 Directors’ report 2014 2013 54% 54% 46% 46% Milk and beverages Milk derivatives and other Group sales are traditionally concentrated in Italy (84% of revenue), although the percentage of foreign sales grew in 2014 compared to the previous year. The acquisition of the Codipal Group and the development of the group company Granarolo UK’s sales have boosted EU sales by 20.2% in 2014 compared to the previous year. The decrease in sales on non-EU markets is mainly due to the Russian embargo following political developments. Revenue by geographical segment (€'000) 2014 2013 Italy 870,972 849,230 European Union 157,946 131,362 26,584 8,300 9,347 (1,047) 1,037,218 989,939 47,279 Non-EU Total revenue from sales 2014 15% Change 21,742 2013 1% 13% 84% 1% 86% Italy European Union Non-EU 65 Granarolo Group 2014 Directors’ report ANALYSIS OF MAIN COST CAPTIONS Direct production costs In 2014, direct production costs rose by 3.6%. Their total impact on the Group’s sales is down by nearly 1% on 2013. Direct selling, marketing and commercial costs These costs constitute one of the most significant composite captions: they are closely related to the type of service required of the sales organisation and the distribution structure, including marketing costs. In 2014, direct selling costs rose 2.5% on 2013, with an impact on turnover down from 14.3% to 14.0%. This caption includes the cost of transporting products from production sites to customers, such as: - primary logistics costs incurred to move products from sites to distribution platforms, and from such platforms to the Group’s transit points or to customers with proprietary distribution centres; - distribution costs incurred to carry products from transit points to customers’ POS; - operating costs for logistics structures: costs incurred to manage the platforms, transit points and for the handling of products within the structures; - marketing costs incurred for communications campaigns and the cost of trade marketing initiatives based on promotions at POS. The increase in direct selling costs in 2014 was due to the growth in turnover and the increase in investments in communications and marketing to support the launch of new product ranges. Indirect personnel expense In 2014, the personnel expense increased due to the change in the consolidation scope from 2013, as the Codipal Group was consolidated for twelve months of the year, and to the greater weight of performance-based remuneration. The impact on revenue increased 0.2%. Overheads In 2014, overheads have the same impact on revenue as in 2013, 2.5%, and are up €1.5 million on 2013, mainly due to the consolidation of the Codipal Group and the inclusion of Amalattea Italia S.r.l. and Pinzani 1969 S.r.l. in the consolidation scope. 66 Granarolo Group 2014 Directors’ report This caption includes: - the commercial structures’ operating costs: costs incurred for the sales force’s travel throughout Italy; - the marketing structures’ operating costs: costs incurred for market analysis and the area managers’ operational management activities; - central structures’ operating costs: administrative costs of the structures responsible for quality control, research and development, IT system management and personnel management. Amortisation and depreciation Amortisation and depreciation total €31.4 million (2013: €36.8 million). In 2014, Granarolo S.p.A. reviewed the useful life of the Les Fromagers de Sainte Colombe and Maison Bernard brands, shortening them from 10 to five years, and took inventory and had a technical appraisal conducted by a leading independent expert specialised in the valuation of industrial plant of the conditions of its generic and specific plant and machinery. Following this analysis, it lengthened the useful life of most generic and specific plant from 10 to 18 years. Additional information is given in the Group’s annual report. Impairment losses Impairment losses mainly relate to uncompleted development projects of €195 thousand. Non-recurring expense Net non-recurring expense of €1,962 thousand consists of: - the €4,200 thousand gain due to the difference between the estimated consideration of €19.2 million, recognised in the 2013 consolidated financial statements for the acquisition of 30% of S.A.S. Compagnie du Forum and the consideration actually agreed with the counterparty, amounting to €15.0 million; - the €1,500 thousand accrual for the non-recurring revamping of the distribution structure, which will be completed in 2015; - the €1,940 thousand accrual for restructuring plans and termination benefits; - costs of €2,721 thousand for advisory services and other costs relating to business combinations. 67 Granarolo Group 2014 Directors’ report Net financial expense The overall increase in this caption is mainly due to the voluntary early repayment of the €100 million syndicated loan agreed in October 2012. The repayment of this loan, which provided for a spread far above current market rates, generated non-recurring expense of approximately €1.0 million (reversal of the impact of IFRS adoption and fines for prepayment). This greater financial expense also reflects Granarolo’s strategy of implementing longer debt maturity by agreeing non-current committed credit facilities. This strategy includes the bond issue which only took place in late 2013 (with an impact on 2014 financial expense) and the increase in the spread on current credit facilities when the stand-by lines with a 12/18-month commitment were used. Income taxes This caption totals €3.9 million and includes: - income taxes of the year of €8.4 million; - net deferred income of €2.9 million on temporary tax differences; - other tax income of €1.5 million, mainly due to the release of over-accruals to the provision for tax risks in previous years. The increase on the previous year is mainly due to Granarolo S.p.A.’s greater taxable profit. In 2013, the parent reported a tax loss for IRES (corporate income tax) purposes as a result of significant non-recurring decreases, such as the gain on the sale of the investment in Centro Sperimentale del Latte S.r.l. which, pursuant to law (the “Pex” law), was subject to limited taxation and a result of the release of a portion of the over-accruals to the provision for tax risks after a dispute was settled in 2013. A more detailed examination of this caption is given in section “10.11 Income taxes of the Granarolo Group’s annual report. 68 Granarolo Group 2014 Directors’ report CONSOLIDATED STATEMENT OF FINANCIAL POSITION The reclassified statement of financial position is given below, showing total net invested capital and the corresponding sources of financing, i.e., equity and debt: Trademarks Goodwill Intangible assets Property, plant and equipment Equity investments Other non-current assets A Total non-current assets Inventories Trade receivables Trade payables Payables to employees and social security charges payable Other assets Other liabilities Current and deferred tax assets and liabilities B Total other assets and liabilities Post-employment benefits Provisions for risks and charges C Total provisions D=A+B+C Net invested capital E Assets and liabilities held for sale F=D+E Total net invested capital G H I=G+H Paid-up share capital Reserves, retained earnings Profit for the year Equity Non-current financial debt Current financial debt Financial assets and cash and cash equivalents Net financial debt Own funds and debt 31/12/2014 80,059 55,953 14,897 293,474 416 1,572 446,371 64,230 158,894 (316,940) 31/12/2013 85,715 55,922 17,493 292,603 517 1,988 454,238 53,991 163,116 (316,435) Change (5,656) 31 (2,596) 871 (101) (416) (7,867) 10,239 (4,222) (505) (19,861) 18,825 (11,132) 30,937 (75,047) (22,708) (24,637) (47,345) 323,979 323,979 (18,811) 18,088 (20,236) 40,591 (79,697) (19,920) (29,396) (49,316) 325,225 325,225 (1,050) 737 9,104 (9,654) 4,650 (2,788) 4,759 1,971 (1,246) (1,246) 157,939 35,194 8,575 201,708 126,563 86,224 (90,516) 122,271 323,979 157,939 31,174 8,506 197,619 139,621 97,259 (109,274) 127,606 325,225 4,020 69 4,089 (13,058) (11,035) 18,758 (5,335) (1,246) Notes to the individual captions of consolidated net invested capital and equity are provided in the more comprehensive section “Notes to the statement of financial position” in the Granarolo Group’s annual report. 69 Granarolo Group 2014 Directors’ report NET FINANCIAL DEBT Net financial debt is detailed below. 31/12/2014 31/12/2013 Change Bank loans and borrowings Bond Loans and borrowings from other financial backers Liabilities to non-controlling owners Derivatives Payables to lease companies Non-current financial liabilities (61,254) (49,573) (992) (1,162) (1,881) (11,701) (126,563) (70,714) (49,395) (1,472) (1,132) (2,507) (14,399) (139,621) 9,460 (177) 480 (29) 626 2,698 13,058 Bank loans and borrowings Loans and borrowings from other financial backers Liabilities for non-recurring transactions Derivatives Payables to factoring companies Payables to lease companies Current financial liabilities (57,442) (529) (580) (25,360) (2,313) (86,224) (40,014) (7,147) (24,200) (561) (23,326) (2,011) (97,259) (17,428) 6,618 24,200 (19) (2,034) (302) 11,035 1,400 1,400 4,136 1,902 11 6,049 (4,136) (502) (11) (4,649) 712 43 755 48 47 94 664 (4) 661 88,361 103,131 (14,770) (122,271) (127,606) 5,335 Securities classified as non-current assets Non-current loan assets Derivatives Non-current financial assets Securities Current loan assets Current financial assets Cash and cash equivalents Net financial debt The Granarolo Group’s net financial debt decreased by €5.3 million, as the combined effect of cash flows generated by operations and faster collection times for the VAT credit, offset by greater use of cash flows to fund working capital due to the increase in inventories in connection with the growth of the hard cheese business and the change in the timing of trade payables, in addition to the environmental reclamation of production sites, investments of €30.0 million and the payment of dividends of €3.4 million. Non-current bank loans and borrowings decreased due to the repayment of principal for loans in place and the voluntary early repayment of the €100 million syndicated loan agreed in 2012 (the outstanding amount of €50.0 million was repaid in advance), partially offset by the agreement of two new loans totalling €60.0 million. Liabilities for non-recurring transactions decreased to nil in 2014 following the payment of the second tranche and the earn-out on the acquisition of the Codipal Group. The current portion of bank debt increased, as the repayment of certain non-current loans occurred in the first few 70 Granarolo Group 2014 Directors’ report months of 2015. The high balance of cash and cash equivalents reflects the significant concentration of collections in the last two days of the year. The greater amount at 31 December 2013 is due to the €50.0 million bond, which Granarolo S.p.A. issued on 23 December 2013, exceeding the €30.0 million bilateral bank loan agreed in late 2014 with a leading Italian bank. Payables to factoring companies mainly consist of Granarolo S.p.A.’s collections of receivables in accordance with factoring without recourse arrangements (a targeted without recourse securitisation programme plan agreed in late 2014 will replace these arrangements in 2015). These payables, which impact cash and cash equivalents, have not yet been paid to the factoring companies, as the related amounts were collected in the last few days of 2014. This caption also includes receivables of €6.6 million transferred by Codipal with recourse to a leading French bank. 71 Granarolo Group 2014 Directors’ report Summarised statement of cash flows The Group’s statement of cash flows is summarised below and a reconciliation of the change in the net financial debt and the statement of cash flows is provided as well. Cash flows from operations Cash flows used in investing activities Cash flows used in financing activities Effect of exchange differences Net cash flows Opening cash and cash equivalents Closing cash and cash equivalents Closing cash flows 31/12/2014 36,164 (34,598) (16,400) 63 (14,770) 103,131 88,361 (14,770) Cash and cash equivalents Opening balance at 31 December 2013 Gross operating cash flows Changes in net working capital Other changes in working capital Net investments in non-current assets Interest and dividends collected Payment of call options Codipal Group acquisition Gain on the Codipal acquisition Sale of Centro Sperimentale del latte Financial expense paid New non-current loans Repayment of non-current loans New/repayment of current loans Payment of dividends Injections of own capital Fair value measurement of securities and derivatives Translation differences Opening balance at 31 December 2014 103,131 68,893 (14,818) (17,911) (17,822) 934 (710) (20,000) 3,000 (13,486) 59,495 (96,348) 37,349 (3,411) 2 63 88,361 31/12/2013 86,212 (21,477) (28,497) 36,237 66,894 103,131 36,237 Financial assets 6,143 (3,983) (44) 39 2,156 Gross financial debt Net financial debt (236,880) (24) 710 20,000 4,200 (246) (59,495) 96,375 (37,427) (212,788) (127,606) 68,893 (14,818) (17,936) (21,804) 890 4,200 3,000 (13,732) 27 (78) (3,411) 2 39 63 (122,271) 72 Granarolo Group 2014 Directors’ report RISK ANALYSIS The main risk factors or uncertainties that could have a material effect on Granarolo S.p.A. and its subsidiaries are described below. Additional risks and uncertain events which are not currently foreseeable or that are presently deemed improbable could, in any case, affect the Granarolo Group’s business, financial situation and prospects. Commercial risks The Group operates in the dairy sector, which is highly competitive with a vast number of operators. Its main competitors are large international groups undergoing concentration, often equipped with greater financial resources and more diversified brands and geographical areas, in addition to commercial distributors operating with their own brands (private labels) that implement aggressive competitive strategies. The Granarolo Group’s competitive positioning, as leader, or just behind the market leader, exposes it to particularly significant risks typically related to market competition. To mitigate these risks, the Group differentiates its product range, quality/price and commercial positioning. Consumer product compliance and safety risks Product quality is a crucial priority for the Granarolo Group. It has implemented control procedures to ensure compliance and safety in terms of the quality and healthiness of the products produced at group sites, in accordance with current legal requirements and voluntary certification standards. In addition, guidelines have been defined to manage accidents, such as the withdrawal and recall of products from the market. Raw material price risks The Group is exposed to the price risk with respect to raw materials. To manage this risk, it does not use financial markets for hedging purposes, but prefers to partially hedge the risk of fluctuations in the cost of its main raw material – milk – by signing contracts with suppliers that entail setting valid prices on a periodic basis (quarterly/half-yearly). 73 Granarolo Group 2014 Directors’ report Environmental risks The Group’s production activities do not entail specific environmental risks. However, the Granarolo Group pays specific attention to safety, preventing environmental pollution and disposing of waste and water, with specifically assigned personnel. Employee risks Relationships with employees are regulated and governed by the national labour agreements and current legislation. Any reorganisations and restructuring, if strategically necessary, are defined on the basis of plans that are agreed and discussed with workers’ representatives. The Group constantly monitors the safety of work areas and implements procedures and invests to continuously reduce the workplace injury rate at sites. Financial risks The Group’s main financial instruments are current and non-current bank loans and borrowings, financial leases and bank deposits. The main purpose of these instruments is to support the parent’s operating activities and those of its subsidiaries. Granarolo S.p.A. has various other financial instruments, such as trade payables and receivables, arising from operations. Furthermore, it has traded in hedging derivatives, mainly interest rate swaps and caps to manage the risk of fluctuations in interest rates. The Granarolo Group does not hold derivatives for speculative purposes. The risks related to the financial instruments used by the Group are interest rate risk, currency risk, price risk, credit risk and liquidity risk. Interest rate risk The Group has floating rate financing in place and believes it is exposed to the risk that a potential rise in interest rates could increase financial expense. To mitigate this risk, it has entered into hedging derivatives that cover a portion of its debt and provide for the exchange of a spread between the floating rate and one or more previously established fixed rates applied to a notional amount, or that set a maximum limit to a floating rate. 74 Granarolo Group 2014 Directors’ report Currency risk The Group’s exposure to currency risk is considered limited, given the small number of purchase and sale transactions performed in foreign currency. Credit risk Credit risk consists of the Group’s exposure to potential losses arising from breach of obligations by a counterparty. The Group is not particular exposed to credit risk with respect to its customers, because it mainly deals with well-known, reliable customers, particularly supermarket chains. At the end of 2014, as part of its financial diversification policy, the Group implemented an IFRS-compliance without recourse securitisation programme to replace the arrangement for the factoring of trade receivables without recourse in place since 2012. In 2014, it also signed two more trade receivable factoring agreements without recourse with two major Italian customers. The maximum amount of credit risk on other financial assets, which include cash and cash equivalents, is equal to the carrying amount of these assets in the event of the counterparty’s insolvency. The Group has credit control processes in place providing for the analysis of customer reliability, the granting of credit and monitoring each customer’s exposure, through an aging reporting system, and average DSO (days sales outstanding). The SAP customer management system also receives all public data (financial statements, payment rejections, etc.) that, together with internal evaluations, are considered in the Group’s internal rating system. This process provides for ongoing monitoring and discussion each month between the administrative and commercial department. Customers with turnover below a minimum threshold are mostly asked to pay upon delivery. In addition to credit control, the process includes an administrative customer service employee who manages and responds to customers’ complaints about prices, which makes it possible to more rapidly resolve problems and, accordingly, collect payment. Liquidity risk Liquidity risk is the risk that available financial resources will not suffice to cover financial obligations with the agreed terms and due dates. The Group has adopted policies to optimise the management of financial resources by maintaining suitable liquidity levels, agreeing adequate credit lines and continuously monitoring prospective liquidity conditions. To prevent 75 Granarolo Group 2014 Directors’ report unexpected cash outlays from becoming a critical issue, the Group’s objective is to maintain a balance between funding and flexibility though the use of available cash and credit lines. A portion of bank debt is subject to financial covenants that refer to EBITDA, net debt, equity and financial expense, as defined in the specific loan agreements. This obligation is not expected to jeopardise the Group’s financial stability and was complied with in 2014. Furthermore, the current portion of bank debt is covered by cash and cash equivalents, while non-current debt is evenly distributed over future years. 76 Granarolo Group 2014 Directors’ report INVESTMENTS Investments in operating assets in 2014 amount to roughly €18.5 million. Environment 6% Safety 3% Quality assurance 10% Saint Genix sur Guiers 3% New product development 16% Usmate 26% Gioia Del Colle 4% Sestu 2% Anzio 2% R&D and QA 6% Soliera 21% Pasturago 12% Maintenance 47% Productivity 18% Campagne-lès Wardrecques 1% Castrovillari 2% Bologna 21% In 2014, most of these investments related to maintaining existing plant, through extraordinary maintenance activities. Restructuring activities began at the Bologna site to incorporate plants for the packaging of pre-portioned and grated DOP hard cheese. This will make it possible to take over most of the volumes currently handled by copackers. Furthermore, the cogeneration system was strengthened, in addition to the other two systems active since 2011, bringing total capacity to 3.6 MW. At the same time, activities began to install plants to recover low temperature warmth (hot water) from the additional engine. Activities also began at Usmate and Pasturago to install plants to recover low temperature warmth (hot water) from their cogenerators. The Soliera site saw the completion of the TEA (Tetra Evero Aseptic) line, the carton bottle, which combines the design of a bottle with the environmental benefits of polylaminate packaging. Activities began to upgrade the formula production plant, which will cover the 0 to 6 month and 6 to 12 month segments as well. To meet rising demand for 200 ml box drink sizes, the related secondary packaging line was strengthened and can manage several different types formats. At the Anzio site, the heads and tails recovery line was automated, improving product management Substantial investments were carried out at the Usmate Velate site to strengthen the Mascarpone production area, which have enabled the transfer of volumes previously produced in Bologna. Other significant investments, some of which have 77 Granarolo Group 2014 Directors’ report already been carried out, were directed towards the secondary wet packaging of mozzarella to increase production efficiency. Steps continue at all production sites to continuously improve safety, quality and the environment. To this end, the installation of metal detectors and x-ray machines continues at various sites. These investments, along with other specific investments, have enabled the subsidiary Casearia Podda S.r.l. to obtain British certification BRC. Investments have been carried out for structural and infrastructural upgrades at the main sites to meet export specifications required by Anglo-Saxon and Far East markets. Construction work on a new office building and the renovation of the previous building that housed Granarolo S.p.A.’s offices were completed in Bologna. At the Saint-Genix-sur-Guiers and Campagne-lès-Wardrecques sites, investments were carried out to improve productivity and implement environmental and infrastructural upgrades to meet quality standards. 78 Granarolo Group 2014 Directors’ report HUMAN RESOURCES POLICIES Employment At 31 December 2014, the Group has 2,074 employees, compared to 2,071 at 31 December 2013. The increase in the number of employees is due to the consolidation of the subsidiaries Amalattea Italia S.r.l. (34 employees), Pinzani 1969 S.r.l. (14 employees) and Centrale del Gusto (10 employees), partially offset by the reorganisation at various group sites and the conclusion, in May 2014, of the redundancy process at Zeroquattro S.r.l. (reorganisation commenced in mid-2013). On the other hand, employee turnover showed a total of 139 outgoing employees and 84 incoming employees, with a net decrease of 55. A total of 84 new employees were hired (compared to 56 in 2013), 42 of whom with open-ended contracts (up on the 28 of 2013), due to, as in the previous year, the prudent management of natural employee turnover and new professional requirements. The number of active employees at 31 December is no different from the total number of employees, as no one has been put on government-sponsored temporary lay-off with no hours of work. The Group’s human resources at 31 December 2014 are analysed in the tables below: Company Granarolo S.p.A. Calabrialatte S.p.A. Zeroquattro S.r.l. Centrale del Gusto S.r.l. Casearia Podda S.r.l. Amalattea Italia S.r.l. Pinzani 1969 S.r.l. Granarolo Iberica S.L. S.A.S. CIPF Codipal S.A.S. Compagnie du Forum S.A.S. Les Fromagers de Saint Omer S.A.S. Les Fromagers de Sainte Colombe Parma Frais S.A.R.L. Total Granarolo Group Position Managers Junior managers White collars Blue collars Group total 2014 42 137 936 959 2,074 2014 1,265 55 523 10 38 34 14 4 31 11 55 27 7 2,074 2013 45 137 959 930 2,071 2013 1,274 56 567 40 3 28 14 53 28 8 2,071 Change (9) (1) (44) 10 (2) 34 14 1 3 (3) 2 (1) (1) 3 Change (3) (23) 29 3 79 Granarolo Group 2014 Directors’ report Position Managers Junior managers White collars Blue collars Group total Men 37 98 667 855 1,657 Women 5 39 269 104 417 Total 42 137 936 959 2,074 Position Managers Junior managers White collars Blue collars Group total EU 42 137 920 863 1,962 Non-EU 16 96 112 Total 42 137 936 959 2,074 Position Managers Junior managers White collars Blue collars Group total 20-30 4 55 67 126 30-40 3 23 191 216 433 40-50 18 58 311 342 729 50-60 18 44 349 303 714 60+ 3 8 30 31 72 Totale 42 137 936 959 2,074 Training The 2014 trend in training confirmed that of previous years. Similarly, the number of training hours focused on specialisation tied to specific positions grew. A total of 28,326 training hours were provided (+7% on 2013) to 1,542 workers, for a total of 3,496 individual attendances. Training activities mainly related to the following areas: - languages, accounting for roughly 40% of the training hours; - quality, safety and the environment, accounting for nearly 30% of the training hours; - specialised technical training, coming in at just under 30%; - managerial training making up the residual hours. Activities organised in 2014 include specific training for maintenance operators and shift managers at the Italian and French sites. They included an important project with many days of training, totalling over 3,000 training hours focused on the consolidation and development of technical and plant-related skills and the standardisation of the problem solving process to minimise the time needed to resolve breakdowns. Technical/specialised training also included 934 hours devoted to sales management, with 508 hours of internal training focused on typical aspects for the sales force. Total training hours related to the development of expertise on quality, safety and the environment came to 11,432 hours, equal to 40% of total training provided. Even though the important training campaign in connection with the obligations 80 Granarolo Group 2014 Directors’ report under the State-Region Agreement, which was completed in 2013, the Group has continued to devote much attention to these aspects, which are crucial factors in the successful creation of products and management of business processes. 29% of the total hours was devoted to language training, which involved 164 employees for a total of 8,118 hours. The focus was on English (over 80% of language training hours), which remains the most important foreign language, in line with the Group’s internationalisation strategy. As in previous years, the number of training hours provided using e-learning and blended (e-learning + classroom) methods continued to grow. Over 25% of the hours were provided remotely. Teaching methods Mentoring Classroom Classroom + on-the-job training Blended Documentation E-learning Total Total hours 619 18,886 2,550 2,978 123 1,320 26,476 % hours out of total 2.3% 71.3% 9.6% 11.2% 0.5% 5.0% 100% The organisation and trade unions Organisational initiatives were began in 2014 to integrate two new companies into the Group. The inclusion of Amalattea Italia S.r.l. and Pinzani 1969 S.r.l., together with Casearia Podda S.r.l., has resulted in a structured production chain for sheep and goat milk products. At the same time, the Group’s foreign business strategies successfully integrated Compagnie Du Forum S.A.S., the French group acquired in 2013 and which underwent staff redundancy programmes. Since April 2014, with the opening of the pastry, ice cream and coffee shop in central Bologna, managed by Centrale del Gusto S.r.l., the Group’s organisation has expanded to include the retail sale of food products. The Commercial Department underwent additional organisational projects to strengthen the management of structures and to streamline them. These projects involved both the supermarket chain sales and marketing areas (which includes Foreign Marketing) and Operations, in addition to the Budgeting and Management Control and IT Systems areas within Administration, Finance and Control. Furthermore, an overall business function (procurement and sales) was established for products procured by the door-to-door sales network and Egg segment. Activities with trade unions were significant in 2014 In July, the Group’s supplementary agreement was signed for the 2014-2016 three-year period, after six months of discussions with the trade unions. In the section about the Group’s business policy, the parent and the trade unions confirmed Granarolo’s mission as a chain business and agreed that this necessitates a development strategy that confirms the traditional strengths of its Italian background and the distinctive status of the Granarolo brand, while also 81 Granarolo Group 2014 Directors’ report leveraging on its technical and product innovation capabilities and potential growth opportunities through acquisitions and partnerships with other businesses. The regulatory structure of the agreement confirms the trade union protocol previously in place with respect to discussions - at Group/individual site level – on development guidelines for the group companies and to resolve any organisational and work condition issues. Similarly, regulatory agreements relating to individual rights, equal opportunities, training, safety in the workplace and company welfare were also confirmed and/or improved upon those provided for by the national labour agreement and the previous Granarolo agreement. The part of the agreement specifically relating to labour organisation was also renewed, and the parties agreed on the need for ongoing attention and mutual willingness to communicate in order to meet quality, efficiency and production flexibility targets which are crucial in the Group’s competitive context. The Usmate Velate site also signed the 2014-2016 supplementary agreement, joining the Group’s system in an alignment process that will be completed in 2019. Furthermore, significant important agreements were reached for Zeroquattro S.r.l.’s specific supplementary protocol, defining financially sustainable terms given the specific nature of the subsidiary’s business and the alignment of the supplementary agreements that the Group committed to when the company was set up. Another important development was the series of agreements reached with trade unions in relation to the subsidiary Zeroquattro S.r.l.’s restructuring. The reorganisation commenced in 2013 was completed, entailing redundancy plans for the central and sales coordination structures. Agreements were signed for the transfer of personnel in view of the upcoming demerger of the logistics activities from the company’s distribution and commercial area (these agreements are part of the project to share logistics and development services with outside partners, such as an independent business area and distribution/door-to-door sales services). Lastly, an agreement was signed for the two-year management of redundancies in the distribution area following the centralisation of fresh milk deliveries to the distribution centres of supermarket chains. In addition, discussions with trade unions were positively concluded with respect to the Bologna site’s new production mission and the management of crisis triggered by Ferrero’s decision to discontinue the production of tea at the Soliera site, defining non-traumatic redundancies and a production flexibility agreement for the site that would enable the recovery of the production volumes lost due to Ferraro’s termination of the contract. The French subsidiaries were also involved in talks with trade unions. In October 2014, the business committee was set up to negotiate with trade unions on the French group’s behalf regarding a variety of issues affecting staff in accordance 82 Granarolo Group 2014 Directors’ report with French legislation. The establishment of the business committee also entails workers’ financial participation in a share of any positive business results. 83 Granarolo Group 2014 Directors’ report RESEARCH AND DEVELOPMENT Product and process innovation led research and development activities in 2014, without overlooking the continuous improvement of the main features of product lines. This was achieved through improvement projects targeting the performance of various products and by creating innovative products. In particular, research and development activities were included in the Group’s growth plan, in accordance with the following areas of development: - Granarolo 100% vegan: in some ways, this is a revolutionary step for Granarolo, which has always focused on developing the dairy chain. The vegan segment shows continuous growth and, to meet consumers’ demands, Granarolo has developed a new line of vegan rice and soy milk, along with a line of fermented products (yogurt) and soy-based condiments. This line also includes a high-temperature pasteurised soy milk, the only product of its kind to be found on the refrigerated shelf at supermarket chains. - Foreign markets: international growth is a strategic element for the Group and, consequently, R&D resources are intensely involved in support activities through the development products specifically designed for foreign markets: o UHT liquid baby formula and toddler milk, in 500 ml tetrapaks; o UHT milk with strawberry and banana flavouring, in packages of three 200 ml containers for children; o technological and production solutions to lengthen the shelf life of soft cheese (e.g., mascarpone); o activities to support new aged cheese products (DOP, pre-portioned and grated) which constitute a key foreign market entrance vehicle; - lactose-free products: lactose-free products continue to show sharp growth. To expand the Accadì (lactose-free) line, yogurt, ricotta, mascarpone and light butter have been developed; - Specific targets: activities have been carried out on: o “light” versions of products (mozzarella, stracchino and mild ricotta) o children’s products: the Yomino line has been expanded to include soft cheese, with a new recipe and rectangular shapes, and Yomino DJ dessert. Additional development has enabled the diversification of yogurt and cheese, particularly Yomo sweet plain yogurt, Yomo Più&Più, Yomo Delta - authentic Greek yogurt, new recipes for high quality products, sliced scamorza cheese and DOP squacquerone. Design and development also focused on packaging: - optimising packaging materials, especially to extend the useful life of products; 84 Granarolo Group 2014 Directors’ report - eco-sustainability activities, with the development of a special ecological package; - support in the installation of new packaging lines at sites; - logistics optimisation activities, studying new secondary packaging and optimised palletisation. The R&D department also offered key support activities for commercial projects through the development of products for the private label market and industrial customers. Product and ingredient quality maintenance activities were also carried out, along with the definition and optimisation of technological process parameters for existing production lines, studying and analysing products’ shelf lives. In 2014, a scientific research area was created to consider aspects concerning nutrition and health, microbiology and biotechnology and to identify potential production development initiatives on the basis of new scientific discoveries, including with participation in funded research projects. In this respect, national and European projects are underway, with clinical studies planned for products under development. Research and development Research and development activities are carried out at three production sites: - Bologna: milk and cream product development - Usmate Velate: cheese product development - Pasturago: yogurt and dessert development. The pilot centre operates at the Pasturago site and can support the development of various product types. 15 researchers involved in the research and development department handle all product innovation stages from conception to implementation, new product development and launch. In addition, they also attend to post-launch activities. Experiments on products and packaging play a key role in the development of new products. These tests are carried out with subsequent scaling up until production begins. The performance of the project requires the creation of a work group, with the involvement of all business departments concerned (Marketing, Technical Management, Procurement, Manufacturing and Quality Assurance in particular), to check and define production, financial, commercial and distribution feasibility. 85 Granarolo Group 2014 Directors’ report The team’s activities The chart shows the time that researchers have devoted to the various projects, broken down by type of innovation. Most projects relate to product innovation (45% of time), with product and process optimisation coming in second (23.1%). R&D projects - 2014 7% 3% 22% 45% Innovation Optimisation Absolute innovation Industrial/quality optimisation Pilot plant management 23% The amount of time devoted to overall innovation is significant (22.2%), and includes the development of particularly innovative products in terms of formulation, technology or product category. As shown in the chart below, the development of the new line of vegan beverages and derivative products falls into this type of innovation. Absolute innovation by category - 2014 3% 5% 14% 45% Cheese Milk Yogurt and Desserts Packages 33% Other (plant-based) The Group’s deep focus on innovation has enabled it to launch many new products on the market in the different product categories. 86 Granarolo Group 2014 Directors’ report QUALITY ASSURANCE AND FOOD SAFETY Certification In 2014, the Group successfully continued the adoption of the FSSC 22000:2010, an international standard for food safety management system certification, resulting from the integration of ISO 22000:2005 and PAS 220:2008 standards. These activities began in 2010 with the certification of the Anzio site and in 2011 progressively extended to the Pasturago, Bologna, Gioia del Colle and Soliera sites. In 2013, the Usmate Velate site, which already held BRC and IFS certification and, from 2004, UNI ISO UNI EN 9001:2008 certification, received ISO 22000 certification. In 2013, these Granarolo sites operated in accordance with an integrated management system for quality and food safety. In November 2014, the Castrovillari (CS) completed the integration process, obtaining 22000 certification and receiving confirmation of BRC certification, improving from level B in 2013 to the current level A. In 2014, not only did Casearia Podda complete new fresh milk and yogurt lines in accordance with Group standards and definitively update refrigerated stocking cells for products and built loading bays for door-to-door lorries, but it also began work to update the cheese areas and received BRC certification in September. In January 2014, the integrated quality, safety and the environment policy was confirmed. Detailed charters for each area will be prepared in 2015. In February, the multi-site certification was confirmed for the registered office (supply chain, commercial, marketing, research and development and human resources). The certification process consisted of an analysis of food safety dangers for all production site departments and the central quality group. The integration of systems for quality management (ISO 9001:2008), food safety (FSSC 22000:2010), health and safety in the workplace (OHSAS 18001:2007) and the environment (ISO 14001:2004) continues. 87 Granarolo Group 2014 Directors’ report Summary of the Group’s quality and food safety certification Site ISO 9001 FSSC22000 BRC IFS DTP 035 high quality chain Egg Chain Organic 100% natural yogurt 100% Italian milk mozzarella Bologna Pasturago X X X X X X X X X X X X X X FSSC22000 BRC IFS DTP 035 high quality chain Egg Chain Organic 100% natural yogurt 100% Italian milk mozzarella X X X X X Soliera Gioia del Colle X X X X X X X X Castrovillari ISO 9001 Usmate Velate Sestu X X Villagrande Anzio X X X X X Campagnelès Wardrecques Saint Genix sur Guiers X X X X X X X Since 2011, the FSSC 22000:2010 format is the equivalent of proprietary BRC and IFC standards, which European retailers have been required to meet for some time in order to access the distribution chain, as a mandatory prerequisite to ensure the safety of products supplied and that suppliers have taken all the necessary precautions. Unlike previous standards, the FSSC 22000:2010 format takes a pragmatic approach to assessing and implementing the necessary action to reduce or eliminate food safety risks. These standards contribute to the achievement of both operational and structural results, at times with a substantial economic impact. The optimisation and simplification of flows, personnel’s routes, ingredients and packaging in the production departments, which already began with the Quality Assurance in previous years, continued in 2014 as well, and the experience gained and the models tested in Granarolo’s sites were also extended to the Usmate Velate, Sestu and Castrovillari sites and the Zeroquattro depots. The high quality standards and adequate food safety management systems have been recognised by major UK retailers that have therefore also ordered 2014 supplies from the Usmate site. 88 Granarolo Group 2014 Directors’ report Ongoing training activities and, as a result, the greater familiarity with specific operational methods to increase the safety and hygiene of products and processes are practical examples of the steps taken to contain the dangers that put food safety at risk every day. The CORE project continued in 2014 as well, aimed at reducing foreign bodies in products. All sites continued the detailed analysis of the dangers posed by foreign bodies due to the construction characteristics of production and packaging plant, along with the analysis of the technical features and the adequate of metal detectors and X-ray machines in place, evaluating the improvements to be made to this equipment, training personnel on how to manage MD/XR equipment and, finally, implementing specific check lists. Explanatory signage was installed to support all these activities. In conclusion, following the considerable investments made in recent years, all bagged mozzarella packaging lines are equipped with modern, highly sensitive metal detectors or x-ray machines. In addition to operating aspects, significant structural projects with a major financial impact were carried out, including changes to the road system and site access, protecting plant and machinery from physical harm, updating software and increasing the degree of automation of thermal treatment systems to maximise food safety levels. Also in order to increase food safety levels, specific monitoring plans were adopted in 2014 for supplies of milk and other ingredients. During the year, Supplier Quality Insurance bodies conducted 138 audits, including 33 on milk and cream suppliers, 37 on ingredient suppliers, 29 on finished product suppliers, 18 on egg suppliers and 21 on packaging material suppliers. In addition, a dramatic boost was given to controls on packaging and, in collaboration with packaging material suppliers, particularly those supplying wrapping film, a risk analysis was conducted based on the evaluation of data gathered in recent years in relation to solvents and heavy metals, total and specific migration and the migration of aromatic amines, defining a minimum control plan. A similar approach will be taken in 2015 for all containers in direct contact with products. Greater quality guarantees of raw materials, ingredients and, accordingly, finished goods, will arise from the central laboratory’s continuous search for new analytical methods to detect pharmacological residue, sites’ adoption of the rapid detection of total bacteria in incoming milk and cream, the constant use of rapid detection systems for mycotoxins, an increase in the number of analyses conducted on contaminants and the ongoing application of georeferencing for milk production, with the mapping of raw material production sites and potential risk sources near dairy farms. As part of the vegan project, Granarolo no-OGM soy/corn specifications have been defined in accordance with DTP030, minimum control specifications have been drawn in line with food and chain safety principles, and it is followed 89 Granarolo Group 2014 Directors’ report by all chain operators, seed producers, soy extract suppliers, transporters of semi-finished products and production sites. The minimum control plan not only provides for analyses to exclude any no-OGM products through out all processing stages, but it also requires utmost attention to monitoring potential contaminants in the water and soy seeds and the validation of CIP washes in tanks and plants to prevent any cross contamination. DTP030 certification was obtained for no-OGM and 100% Italian certiication is slated for February 2015. Specifically, in terms of AFM1 monitoring, all production sites continued to check all raw milk tanks upon their arrival throughout 2014 and, in collaboration with Granlatte, an alert threshold of 30 ppt was set for self-analyses performed every 15 days on bulk milk. This is more restrictive that the limit set by the supervisory authorities. In view of close cooperation with milk suppliers, the central laboratory has offered to help Granlatte dairy farmers determine mycotoxin in milk when the cow’s diet is changed and when new lots of corn, silage or feed arrive. Indeed, rather than focusing solely on product analysis, Granarolo is increasingly convinced that it is important to go upstream in the production chain and assess the factors that, at a product’s origin, could affect its quality, before looking at the product itself. Moreover, as it oversees the entire production chain, raw material control systems are more stringent and efficient. Product quality and food safety activities and checks During 2014, activities to ensure the safety of supplies were ramped up further, especially with respect to raw materials and branded finished goods. Technical specifications were defined for all milk-based raw materials (raw and pasteurised milk, cream and whey) with restrictions on how long after milking in the cowshed before they could be delivered (“milk age” restriction) and the acceptable chemical and microbiological limits were once again reviewed. To gain more control over ingredients, in collaboration with suppliers, all information and data necessary to prepare technical specifications was gathered. This work was completed in November. Auditing on the supply of eggs continued: the selection and packaging centres, poultry farms and feed producers were internally audited in accordance with an annual plan and received an inspection from the certifying body, which confirmed their compliance with the standards established in the relevant specifications. Again in 2014, the use of the L. Acidophilus D2 CSL probiotic was used in the feed given to hens: the Group is deeply convinced that this practice, as it has a positive effect on intestinal flora, improves the nutritional content of eggs, the characteristics of the shell and, consequently, has a positive impact on the product’s quality and food safety. 90 Granarolo Group 2014 Directors’ report In accordance with the annual audit plan, 29 suppliers of branded finished goods were audited for quality. In this case, as for raw materials, technical specifications were defined with restrictions on chemical, microbiological and sensorial parameters. The supervisory plan was confirmed for raw materials and branded finished goods (including both those produced internally and those produced by third parties). As in 2013, the plan entailed about 15,000 checks, approximately 1,000 of which to monitor pesticide, dioxin, PCB and heavy metal content. Projects to improve quality and food safety management, along with the objectives for the related KPIs were formalised and published in the “2014 Quality, Safety and Environment Plan”. The monthly progress reports were performed and discussed at various Group levels. Site and product safety are new issues that all large distribution chains in Europe and America require of their suppliers. The strategies developed to meeting food safety standards must be integrated with specific actions to improve safety in terms of food defence. In this respect, in 2014, the food defence project began to define a food defence polity, take structural and management steps to make stalls safer and define a plan that can be followed, with corrective action to be taken if an intentional attack or deliberate tampering occurs. These data and the activities carried out reinforce the awareness that quality is a key asset for Granarolo, which must be constantly monitored and continuously improved. 91 Granarolo Group 2014 Directors’ report ENVIRONMENTAL SUSTAINABILITY FROM THE COWSHED TO DISPOSAL The environment Environmental certification In terms of environmental sustainability, Granarolo has set the following strategic targets: - prevent, control and reduce environmental impact by setting tangible, measurable objectives; - making its entire production chain sustainable; - increasing environmental awareness through training and communications programmes; - informing stakeholders, including consumers, of the results of environmental management through clear, accessible communications. In the pursuit of these targets, the Group: - readily complies with all environmental legislation; - adopts certified management systems to improve environmental performance; - conducts LCA (Life Cycle Assessment) studies as a decision-making tool for new products and projects; - reports strategies to stakeholders. In 2014, the safety and environmental management systems at six sites and the Group’s registered office continued to be audited to maintain multi-site certification in accordance with UNI EN ISO 14001 and OHSAS 18001 standards. The Usmate-Velate (MB) production site was also covered by the multi-site certification during the year. In addition, the two sites in Emilia Romagna maintained their EMAS registration. Granarolo S.p.A.’s EDP process In 2013, Granarolo implemented the EDP process to publish verified information on its main product categories. The EPD process was developed through the preparation, verification and publication of environmental production declarations (“EPD”) that have been validated in accordance with International EPD ® System requirements (www.environdec.com). EPDs are Type III ISO (Environmental declarations - Principles and Procedures - ISO 14025) declarations based on a product life cycle analysis (LCA) with the main aim of providing relevant, verified and comparable information on the environmental impact of a given product or service. 92 Granarolo Group 2014 Directors’ report The limits of the system subject to analysis are shown below. Upstream Process 1 Industrial Process Downstream Process Production of raw milk www.studiolce.it INPUT OUTPUT Livestock raising Cowshed liquid waste Feed 3 FARMS Process/Treatment Waste Water 4 Transport WATER Cleaning products Enteric fermentation emissions Energy consumption ENERGY Transport to the logistics platforms ENERGY 2 Pasteurisation Packaging Production of packaging Raw materials ENERGY Production of Caps-PET preforms USE Plants: Bologna, Anzio, Gioia del Colle (Sail), Pasturago, Catrovillari (Assolac) END OF LIFE FOR PRIMARY PACKAGES Transport of raw milk Transport of packaging materials Voluntary optional phases Trannsport of finished good In the second half of 2014, three environmental product declarations (EPD®) were prepared and published for Granarolo brand products: PNB apricot yogurt, ESL cream and Accadì mozzarella. The products for which Granarolo has currently published environmental declarations are: - high quality fresh milk in PET bottles; - “Piacere leggero” (“light”) fresh milk in PET bottles; - ESL Prima Natura Bio milk in PET bottles; - low-fat ESL Prima Natura Bio milk in PET bottles; - high quality mozzarella; - Prima Natura Bio fresh eggs; - ESL cream; - Accadì mozzarella; - organic apricot yogurt. The indicators reported in the EPDs also include carbon, ecological and water footprints, indicating, for example, the impact of 1 kg of yogurt and 1 litre of high quality packaged in a PET bottle. 93 Granarolo Group 2014 Directors’ report Ecological footprint of 1 kg of yogurt Ecological footprint of 1 litre of high quality milk 94 Granarolo Group 2014 Directors’ report Steps taken to reduce the environmental impact of the Granarolo Group’s products The LCA analyses and the published EPDs are one of the ways in which the Group has identified key areas on which to focus when seeking to reduce the environmental impact of its products, and the steps taken involve the main elements of the chain. Environmental projects The activities planned for the development of the LCA of traditional and organic products are carried out in the following stages: - development of LCAs (ISO 14040 and 14044 standards) to assess the environmental impact of products over their entire life cycle (farming practices, livestock raising, production, transport and distribution, packaging, stocking and end-of-life); - identification of potential measures to be taken to reduce emissions in the life cycle of the selected consumer products. To this end, the results of Granarolo’s LCA project will be incorporated in the definition of its environmental programmes, considering the criteria, specific targets and actions to reduce their carbon footprint, with specific regard to Granarolo’s organic products. Certain technical steps to be taken have already been outlined: - o more efficient farming practices; o solar power panels on cowsheds; o biogas production via anaerobic digestion for cowsheds; o cogeneration plan at sites; o minimisation of product packaging; implementation and development of a model capable of calculating each product’s total carbon footprint for each of the various stages of livestock raising, production, packaging, transport and distribution; - evaluation of steps to be taken during the product’s life cycle. Particular attention will be paid to the environmental performance of organic products, dairy and egg farms and the various production/processing sites; - introduction of ecodesign criteria in business processes to improve the environmental performance of products: - preparation of guidelines for the dairy farms that supply raw milk; - definition and development of a communications strategy for the environmental impact of products and the results achieved on the basis of environmental product declarations (“EPDs”) (ISO 14025), product environmental profiles (“PEP”) (ISO 14025) and environmental product labelling (BP X30-323). These communications will target end 95 Granarolo Group 2014 Directors’ report consumers. Water conservation and waste management Water conservation efforts have involved projects carried out to calculate water consumption in the various production divisions by installing gauges to optimise consumption and define targeted strategies for steps to be taken in the washing of production lines and plant, with the use of single-product sanitisers which do not require more than one rinse, saving significant water volumes. In 2012 and 2013, a production water recovery system was built at the Bologna production site so the water could be used for the cooling towers (non-potable). In 2014, roughly 7% of the site’s water needs were met through the recovery and reuse of water. Water consumption in the past three years has been more or less steady and is slightly down at some production sites thanks to the conservation measures taken. One exception is the Gioia del Colle site where a new packaging plant was installed in 2013 and rolled out in 2014, for which water conservation measures have not yet been taken. Energy conservation In 2014, two complementary projects were launched at the cogeneration systems already in place (at the Usmate Velate and Pasturago di Vernate sites), to recover low-temperature heat for process plant, such as automated and manual washing systems (CIP) and production room heating systems (UTA). The two recovery systems will be rolled out in spring 2015. With respect to the cogeneration systems, in 2014, Granarolo rolled out the last cogeneration plan with the initial objective of self-producing about half of the electrical energy needed to meet all production requirements by 2014. It also plans to strengthen the Bologna plant in 2015, leading to installed power for the Group of roughly 15 MW, the consumption equivalent of approximately 5,000 households. During the year, the compressed air systems at the Pasturago site were installed and updated with the installation of inverters on the main machines. Tests are currently in progress to improve the yield of steam distribution lines using special high-efficiency outlets to separate the condensation/steam mixture. Furthermore, specific energy conservation studies were carried out using various innovative systems. Their application will be fine-tuned as soon as this is possible (e.g., following line harmonics checks), while others are being implemented (e.g., localised power factor correction, LED lighting, etc.). 96 Granarolo Group 2014 Directors’ report In 2015, in accordance with Legislative decree no. 102/2014, energy audits will be conducted at all Granarolo S.p.A. production sites to diagnose energy use and plan the actions for the preparation of an energy conservation plan. In 2014, the energy conservation projects that the Group has implemented led to significant results in addition to those already reached in 2013, such as cutting electrical energy consumption by 3% and natural gas consumption by 5%. Waste management The Group continues in its commitment to separate waste produced at its sites, increasing the portion of waste (mostly paper and plastic) that it recovers for reuse and recycling. In 2014, it began investigating supplies from companies that offer 100% recycled plastic packaging to be used as secondary packaging for milk bottles. Specific audits were conducted on the main treatment sludge disposal centres to monitor performance and vet qualified providers. The waste management software used at all sites has made it possible to monitor the trend in waste produced and evaluate potential action and improvement areas. Granarolo continues to research how to reduce plastic, paper and aluminium content in its packaging and how to replace traditional materials with other, new generation materials. Granarolo participates in a national research project to study and develop biodegradable polymers for their use in the replacement of current traditional plastic packaging. Packaging innovation projects are aimed at providing improved services to consumers, like new wrapping for high quality stracchino and mozzarella, designed to make them easier to open, even when they are consumed outside the home. 2015 environmental targets The following environmental targets have been set for 2015: - extending environmental certification to the Group’s sites where it has not yet been obtained; - completing the upgrading of water treatment plant at Saint-Genix-sur-Guiers and Usmate Velate; - continuing research and development to reuse packaging waste and reduce it by promoting ecological packaging. - Granarolo S.p.A. will adopt a calculation tool for the main CSR indicators in accordance with G4 guidelines (Sustainability Reporting Guidelines) for their use in the preparation of the sustainability report: - as part of the European Life+ Climate Change E-R project, with the aim of reducing the greenhouse gas emissions of farming systems in the Emilia-Romagna region, in collaboration with certain farming businesses that have been previously selected and involved, Granarolo’s parent Granlatte will conduct innovative farming practice and forage production practice experiments to reduce the greenhouse gases emitted in the raising of cows at the dairy farms within its cooperative. 97 Granarolo Group 2014 Directors’ report HEALTH AND SAFETY IN THE WORKPLACE Granarolo’s commitment to health and safety in the workplace focused on the following activities again in 2014: - training and awareness campaigns for personnel and targeted training on hygiene and safety in the workplace; - non-recurring work on machines, structures and plant to improve safety conditions and update to the best technologies available; - improvement of roads in production sites with horizontal and vertical signs; - in-depth analysis and management of accidents to prevent injuries, with the preparation of the main ratios and identification of the consequent costs; - access control using remote systems operating without the use of personnel; - updating of specific risk assessment documents where required to maintain adequate risk assessments as situations and production processes change; - adoption of software to easily and simply organise and check the implementation of the risk assessment document and related activities (e.g., management of individual safety devices, health surveillance, periodic training deadlines, deadlines to meet requirements, etc.); - adoption of management software for continuous updates on changes in legislation and the related requirements: - specific audits at all sites to monitor that safety and environmental requirements pursuant to current legislation are met in practice; - affixing specific notices warning of injuries that have occurred at nearly all sites. Certification In 2014, the safety and environmental management system audit continued to maintain multi-site certification in accordance with UNI EN ISO 14001 and OHSAS 18001 standards. Consolidation activities continued with respect to OHSAS 18001:2007 system management by planning operating improvement activities on plant and safety organisation. The multi-site certification project was completed in February 2013 with the independent certifier’s release of a certification of compliance with voluntary OHSAS 18001:2007 standards for the Granarolo Group’s sites. It was confirmed in 2014. After completing a planned process and receiving a positive audit report from the certifying body (SGS), the UsmateVelate (MB) production site was included in the multi-site certification scope. Calabrialatte and Casearia Podda also continued adopting their specific safety procedures to create a shared basis that 98 Granarolo Group 2014 Directors’ report will enable them to rapidly adopt codes of conduct and procedures in accordance with the Granarolo Group’s safety standards, leading to certification of compliance with OHSAS 18001 standards. Safety indicators Number of injuries and frequency ratio The Granarolo Group recorded a total of 53 injuries, showing an improvement on the 60 injuries reported in 2013. They are summarised below: Number of injuries: - Usmate saw an increase from 12 injuries in 2013 to 17 in 2014; - The number of injuries at Anzio remained the same, three in both 2013 and 2014; - Bologna Production injuries increased from 16 in 2013 to 19 in 2014; - The actual number of injuries at the Bologna Offices was two in 2014, as in 2013; - On an actual basis, Gioia del Colle reported no injuries in 2014, compared to two in 2013; - Pasturago Production remained the same at six injuries, as in 2013; - Soliera improved significantly from 19 injuries in 2013 to six in 2014; The Codipal Group’s French sites reported nine injuries, the same as in the previous year. Frequency ratio: - the frequency ratio at Usmate, Anzio and Bologna Production is higher than the Group’s target and the rate recommended by INAIL (national labour insurance institution) for the sector. - it is higher than the target, but lower than INAIL rate for the sector for Bologna Offices; - it is lower than both the target and the INAIL rate for Soliera, Pasturago Offices, Pasturago Production and Gioia del Colle. Overall, the Group’s consolidated frequency ratio is higher than the target, but remains lower than the INAIL rate for the sector. Rate of injury seriousness and the number of days lost The number of days lost improved slightly from 1,225 in 2013 to 1,175 in 2014. The seriousness rate in 2014 is: - lower than both the target and the INAIL rate for the sector at Usmate, Bologna Offices, Soliera, Gioia del Colle and 99 Granarolo Group 2014 Directors’ report Pasturago Offices; - higher than the target, but lower than the INAIL rate for the sector at Anzio, Bologna Production and Pasturago Production; The Codipal Group’s French sites show a slight increase in the number of days lost from 408 in 2013 to 550 in 2014. Overall, the Group’s consolidated seriousness rate is above the target but below the INAIL rate for the sector, showing a slight improvement on 2013, from 0.57 to 0.56. The subsidiaries’ sites and branches - Sestu: the situation is the same as in 2013 and the number of injuries is zero, as in 2013. - Castrovillari: the situation has worsened compared to 2014, from no injuries in 2013 to two in 2014. - Logistics hubs and depots: the number of injuries improved in 2014 from 23 to 18. The frequency rate dropped from 28.66 to 19. The number of days lost worsened slightly on 2013, from 572 days in 2013 to 576 in 2014. Considered overall, the seriousness rate is below the average for the sector and went from 0.61 to 0.64. Despite intense efforts, the targets set for injury rates were not achieved, although five of the eight sites subject to monitoring achieved the individual target. The Group complied with the frequency and seriousness rates recommended by INAIL. The Group plans to strive for “no injuries”, continuing to analyse both injuries and near misses and to implement a fullscale awareness plan to achieve this goal. 100 Granarolo Group 2014 Directors’ report AS EXPO 2015 APPROACHES 2014 was a year of rapid expansion to international markets, a year of significant change at all levels and a year of preparation for a major event for Italian businesses and for Granarolo, Expo 2015. The Granarolo Group - which is Italy’s largest milk chain directly owned by 1,000 associated producers as a cooperative - will be one of the big names in the Italian Pavilion at Expo 2015. It will represent Italy’s milk chain. It won a tender. A highly symbolic food in nearly every culture around the world, milk is the liquid of life, a symbol of fertility and plenty. It is the food of the gods, a human child’s first source of nourishment and, accordingly, it is closely associated with the source of life itself. The Ancient Greeks’ called the galaxy the Milky Way and it has quintessentially remained in our collective imagination an element of creation, the keeper of fertility, birth and growth. Of universal distinction, milk is the ideal protagonist for an installation that appeals to everyone. Accordingly, visitors will enter a man-made galaxy created within the exhibitioners’ area of the expo. Displays and installations along this path into the history, artisanal production, territory and art of milk and its derivatives will give visitors an exciting, hands-on, interactive experience. The Lercaro Foundation in Bologna has generously loaned one of the most stunning depictions of the Nursing Madonna from the late fifteenth century to be displayed in this space. It is a lesser known haut-relief because it was only recently discovered. Visitors will also be able to taste the most important Made-in-Italy foods in a special corner where a selection of traditional Italian and DOP cheeses will showcased, as these products are an important vehicle for reaching foreign markets. Granarolo will also offer a series of projects building upon the theme of vegetable gardens and the sprouting of young talent capable of best highlighting Italian excellence. Visitors up to the age of 30 will be able to participate in the Archimede Expo talent search. Innovative solutions, product ideas for the national and international market and new ideas for processing and packaging will be judged, presented and awarded. After a series of steps, a €40,000 scholarship will be awarded to young Italians who want to study at Università del Gusto in Pollenzo. All the Group’s stakeholders have been affected by the Expo 2015 project; employees have been involved in organising the exhibition of the Group and its products; institutions, opinion leaders and press have been more attentive and involved in the Group’s events (such as Prime Minister Matteo Renzi’s visit for the opening of the new production site in Bologna); and consumers who, despite the weak economy, have begun see Granarolo as the company that holds the Italian torch in the dairy industry. 101 Granarolo Group 2014 Directors’ report FOCUS ON KEY STAKEHOLDERS: EMPLOYEES, COOPERATIVE MEMBERS, CONSUMERS, THE COMMUNITY AND NEW GENERATIONS Employees In 2014, management organised meetings with the various departments to explain to employees the market scenario in which the Group is operating and the strategies it intends to adopt to face current and future challenges, including the commitment it expects from each department. “A Gran Voce”, the quarterly newsletter created in 2011 as a platform for employees and dairy farmers, grew to include an insert with contributions from outside the Group as well about current issues (like the reasons behind non-recurring transactions farm-gate raw milk prices and Expo 2015) and contributions from operating department personnel. The Group renewed its commitment to company welfare by promoting a series of initiatives to tangibly support employees’ families from a socio-economic standpoint. The many initiatives carried out included the awarding of meritbased scholarships to help protect the right to education. Taking part in an initiative launched by the newspaper Il Corriere della Sera, for the second year in a row, Granarolo decided to open its offices and sites to employees’ children (aged 3-13). Parents and colleagues helped children explore the world of milk and its derivatives. This initiative saw a high rate of participation (roughly 72% of those eligible) and is planned again for 2015. Specific focus has always been devoted to mothers. Again in 2014, on Mother’s Day, Granarolo gave working mothers half the day off. A total of 75 mothers took advantage of this benefit, for over 250 hours of paid leave. The Archimede project was also completed. Launched midway through the year with the aim of gathering ideas from anyone in the company who had a way to achieving any kind of savings in terms of processes or to launch a new product on the market. 25 proposals were received. The panel of judges will meet in upcoming weeks to award the prizes. At the same time, Granarolo would like to celebrate the award winners. Given the high level of participation, management would like to hold the Archimede project again in 2015. Allattami, the donated human milk bank, saw the successful involvement of Granarolo and Auser pensioners and young unemployed people, who helped collect milk from donating mothers in Bologna and, after it had been pasteurised, distribute it to the Sant’Orsola, Maggiore and Ferrara hospitals. They received a small sum in exchange for their help. The code of ethics was carefully reviewed, leading to a the preparation of a new document that will be approved in upcoming weeks. Management deemed it useful to take a careful look at the Group’s supply arrangements after activities 102 Granarolo Group 2014 Directors’ report were blocked by 20 porters from the SGB cooperative (in 2013 and 2014). Cooperative members Like every year, in 2014, the Chairman and General Manager of Granarolo and General Manager of Granlatte met with all members of the Granlatte cooperative twice: once in the spring and once in the autumn to update them on developments in the business plan, especially in the light of the price of the raw material, as we approach the end of the milk production limits. These periodic meetings are held in Milan, Bologna, Anzio, Benevento-Campobasso and Gioia del Colle. Consumers Again in 2014, the Granarolo Group continued to reinforce the communications systems whereby consumers and customers (mainly supermarket chains) can contact the group companies, to make it easier and faster for them to do so. In particular: - a free call centre; - a website that enables users to send general requests or product defect reports via email; - social networks like Facebook, Twitter and Youtube. In early 2013, the Granarolo Group decided to find a way for consumers to participate actively, creating value and promoting interaction, listening and dialogue. This plan took tangible shape in 2014. “Digital Granarolo” initiatives: listening, participation and inspiration The specific aim of the Group’s digital activities in 2014 was to communicate both offline and online, optimising costs and dividing consumers into groups based on their interest in the various brands or initiatives. On social networks, and on Facebook in particular, it created editorial content that could generate measureable results, identifying and constantly monitoring demand requirements, facilitating exchanges in an innovative way and forging an interactive relationship with consumers capable of creating value over time. In 2014, the Group continued to offer online coupons for certain products, distribute gadgets that can be downloaded online and it also designed cooking classes for light cuisine and the traditional, unparalleled tiramisù. A recipe section was created for lactose-intolerant consumers, featuring the new Accadì lactose-free products. With the support of specific advertising projects, the Facebook page now has more than 150,000 fans. 103 Granarolo Group 2014 Directors’ report The Granarolobimbi Facebook page continued to publish “fresh” news and advice for parents, along with details and nutritional recommendations for babies, with the help of paediatric experts. On the company’s website, the Group sought to identify and make the most of content on its CSR activities. This is why the sections about sustainable development, particularly the Environment, and Diet and Nutrition were expanded with additional information on nutritional content and how to prevent waste: suggestions for using food when it is close to its expiration date, how to make “safe-food” dishes and how to reuse some food after it has expired for non-food uses. The partnership with the Italian Pavilion at Expo 2015 is yet another reason to take an enthusiastic and knowledgeable look at nutrition and the environment. In addition to these consumer-related activities, the Group contributed storytelling content, with photographs of the Granarolo company from the 1960s to the present day, drawing on the invaluable photographic archive of the cooperative’s document centre. Several years have passed since the Granarolo website was launched, and the numbers are still promising (an average of 100,000 views per month) considering the investments in advertising. However, the company has changed, and consumers have changed too. This is why Granarolo has decided to redesign its digital platform as a crucial hub for all its activities and online initiatives. This project, which began in first few months of the year and is nearing completion, highlighted the scenario in which the company operates, reviewing the Group’s digital impact in a new light and looking at the site’s touch point from a new perspective to create its own digital ecosystem. This is why it has decided to separate Granarolo’s two fundamental areas: corporate and consumer, each with its own identity and value, although the two are inextricably linked: the Granarolo Group and all the brands and products that make up this large group. This project has been based on the awareness that the digital world, with its significant potential and many possibilities, is a key tool that will accompany Granarolo in the achievement of its objectives. The community and new generations The Allattami project (a donated human milk bank for the city of Bologna) was launched in 2012 and has now expanded outside the province. In 2013, this project, which was created to meet Bologna’s maternal milk requirements, has now been extended to the Ferrara Hospital and in 2014, the Ferrara project was fully rolled out. It has become a model and frame of reference for efficient cooperation between the public and private sectors, and is often cited in newspaper articles. 104 Granarolo Group 2014 Directors’ report Allattami: Each year in the city of Bologna, 100 premature babies are born and face a daily struggle against countless difficulties, from infections to serious complications that put their lives at risk. Scientific research clearly shows that human milk increases the survival rate of premature babies and encourages their growth and development. However, mothers whose babies are born prematurely are often under significant physical and psychological stress and do not produce enough or any milk at all. To meet this need, Granarolo and the Policlinico di S. Orsola hospital established ALLATTAMI in September, a donated human milk bank for Bologna. ALLATTAMI selects donor mothers, picks up their milk directly at home, stores it in total security and supplies it to the city hospitals. The Africa Milk Project merits specific mention. It is an international cooperation project for self-development promoted by Cefa Onlus in cooperation with the Granarolo Group. The aim of this initiative is to develop a micro milk chain around the Njombe Milk Factory (a cooperative dairy factory in one of the most impoverished areas of Tanzania) a small but selfsufficient farming/livestock system that can produce milk and distribute it to homes and schools, offering food, work and economic activity all at the same time. Since the project began, Granarolo has supported the development of the Njombe Milk Factory with a financial contribution, the transfer of knowledge to Tanzanian dairy farmers (training courses were offered at the Granarolo sites in Bologna) and with other types of support. Since 2009, through the Africa Milk Project, the Group has attempted to more significantly ramp up this initiative, also involving its consumers, in line with the principles of cooperation for self-development. To publicise the initiative and involve a growing number of residents, Granarolo created a website and Facebook page: africamilkproject.org. Through these sites and messages on UHT milk tetrabrik packages, in 2013, Granarolo has promoted a contest to increase consumers’ awareness of the project. The awards are three holidays for six people to Njombe, along with splendid prizes made by Tanzanian women. Over 12,000 people participated in the contest. In 2014, the six lucky winners had the opportunity to see the project in action and contributed to its development. Contact intensified between Granarolo experts and the dairy farm staff at the Njombe Milk Factory via Skype to streamline certain processes. In 2014, work was carried out, during two missions, to launch the newco, under the direct supervision of the local authorities and Tanzanian dairy formers, bringing the project closer to its objective: self-development and independent management. With the Africa Milk Project: love your land, combat poverty and drink your milk”, in late 2014, CEFA “il seme della solidarietà”, Granarolo, the Ministry of Foreign Affairs and the Tanzanian Njombe Livestock Association, won first prize 105 Granarolo Group 2014 Directors’ report for their best practices in the “Sustainable development of small rural communities in marginal areas” category. 800 competing projects were judged by a panel consisting of renowned photographer Sebastiao Salgado, Prince Albert of Monaco, the Minister of Farming, Food and Forest Policies Maurizio Martina and Andrea Illy, Chairman of Illy Caffè. Africa Milk Project placed first in its category: “Sustainable development of small rural communities in marginal areas” (www.feedingknowledge.net). Accordingly, it will be one of five projects recognised for their global best practices in food safety at Pavilion Zero, the space developed in collaboration with the United Nations, which will introduce the 20 million expected visitors to the theme of the Milan Expo. The project will consist of films, which the Expo will create and show for six months in Pavilion Zero: telling the story behind the “heroes” of this small miracle. In 2014, the fruitful relationship with schools where the Group’s main production sites are located continued, inviting students of all ages (preschool, elementary school, middle school and high school, university and post-graduate) to its sites for educational tours about the production process and classroom lessons about topics of interest. In 2014, 1,480 people visited the Pasturago site (1,280 students), 3,190 visited the Bologna site (2,143 students) and 690 visited the Gioia del Colle site (610 students), for a total of 5,360 visitors (5,134 in 2013). Granarolo has always made it its mission to supply safe food in terms of hygiene and nutrition and to offer suggestions for a healthy diet, which constitutes a significant social commitment. In this respect, in the beginning of 2012, Granarolo began an important initiative, which continued into 2014: publishing brochures to support the Earn your Health campaign. 40,000 brochures were distributed through events and initiatives. These are guides for a balanced diet for children and teenagers, the elderly and athletes, specifically written in a way that is simple and easy to understand, but with a scientific basis. The brochures were sponsored by the Ministry of Health. They aim to help all target groups. The brochures, which can be downloaded for free at www.granarolo.it are distributed at schools, sports events that Granarolo sponsors and centres for the elderly. Granarolo expanded its activities with the medical/scientific world, a goal that Granarolo has always made a priority, devoting a series of initiatives (conferences, the “Alta Qualità” newsletter and healthy food courses) to this field, with the aim of spreading technical/scientific information on the nutritional characteristics of milk-based products. 106 Granarolo Group 2014 Directors’ report EVENTS AFTER THE REPORTING DATE We report that: - on 1 January 2015, Gennari Italy S.r.l., which is wholly owned by Granarolo S.p.A., leased Gennari Vittorio S.p.A.’s production and commercial business unit consisting of cutting Parmigiano Reggiano and Grana Padano and dividing the cheese into portions and processing and ageing Prosciutto di Parma D.O.P.; - in January 2015, Granarolo Chile S.p.A., which is wholly owned by Granarolo S.p.A., signed a service agreement with Bioleche Lacteos Ltd., a Chilean cooperative, whereby Bioleche Lacteos will produce its dairy products on Granarolo Chile S.p.A.’s behalf for sale in Chile and South America; - in January 2015, an office was opened in Shanghai (People’s Republic of China) to better coordinate and develop Granarolo S.p.A.’s commercial and distribution activities in China and the surrounding countries; - on 1 January 2015, the plan for the demerger of logistics activities from distribution and commercial activities to Zeroquattro Logistica S.r.l. was implemented, with the latter receiving all primary and secondary transport activities and management of product handling and warehousing at both platforms and transit points. It is very likely that a qualified logistics partner will acquire an interest in the company in 2015. 107 Granarolo Group 2014 Directors’ report CHAIRMAN’S CONCLUSIONS Dear Shareholders, The financial statements as at and for the year ended 31 December 2014 show a net profit of €5,133,610.57. These financial statements give a true and fair view of the financial position and results of operations and are consistent with the accounting entries. The board of directors proposes: 1. approving the 2014 directors’ report; 2. approving Granarolo S.p.A.’s separate financial statements as at and for the year ended 31 December 2014, in their entirety, and allocating the net profit for the year of €5,133,610.57 as follows: - €256,680.53 to the legal reserve, - €1,576,930.04 to the extraordinary reserve, - €3,300,000.00 as dividends to shareholders. Bologna, 10 March 2015 Gianpiero Calzolari (signed on the original) Chairman of the board of directors 108