the Etteplan PARTS brochure here

Etteplan PARTS
The smart way to grow your spare parts
and service business
How to:
Support your service business with high-quality spare parts catalogues
Minimize equipment downtime
Improve accuracy of spare parts ordering
Etteplan PARTS
The smart way to grow your spare parts
and service business
Etteplan PARTS is a service to create, distribute and maintain high-quality spare parts information to maximize
revenues from the service business. To reach this goal it is paramount to have an efficient after-sales process with
accurate spare parts information.
Due to pressures to shorten the time to market the time available for production of technical product information
such as spare parts catalogs is often very short. At the same time the increasing complexity of products and user
specific requirements put special demands on the quality of the information and the documentation process.
The value of Etteplan PARTS is based on considerable cost savings that can be achieved by efficiency improvement
in the catalogue production and distribution processes.
WHY ETTEPLAN PARTS
Are your service personnel dealing with incorrect spare
parts deliveries? Have there been costly downtimes due
to a slow spare parts service process? Does your technical
documentation team have enough time to develop technical
information processes that best suit your business needs?
Etteplan PARTS helps field mechanics and order handlers do
their job efficiently: spare parts information is accurate and
can be found easily in printed and online catalogues.
Depending on the catalogue media, spare parts can be
ordered directly from the catalogue, which minimizes
erroneous orders and speeds up the order-delivery process.
Etteplan’s extensive know-how on products and engineering
design enable us to help our customers create and maintain
future proof technical product documentation that brings
tangible benefits to the customer’s service business.
The online parts catalogue provides an intuitive and interactive interface to all relevant spare parts information. The user can
find the up-to-date information easily and quickly. Traditional distribution media such as printed catalogues and PDF files can
be used alternatively.
ETTEPLAN PARTS SERVICE MODULES
Etteplan PARTS consists of several service modules from
consultancy and catalogue creation to publishing. The
service modules are identified and defined together with the
customer in a workshop and documented properly in a service
description. Depending on customer’s needs, Etteplan also
provides comprehensive analysis and integration services to
complement the catalogue creation and publication processes.
DATA SOURCES
Whenever possible the catalogue creation and processing
of spare part data will be automated to achieve maximum
cost savings in the publishing process. By engaging Etteplan’s
spare parts specialists in China, our customers can take
advantage of additional cost efficiencies.
CATALOGUE CREATION
CATALOGUE MEDIA
MASTER DATA, PARTS LISTS
PRINT
DRAWINGS & PHOTOS 3D MODELS
CD/DVD
PRICES
INTERNET & INTRANET
DOCUMENTATION
MOBILE DEVICES
ANALYSIS SERVICE
CATALOGUE
CREATION SERVICE
CATALOGUE
PUBLISHING SERVICE
Analysis of existing spare part
information, parts lists,
exploded views, BOM data, 3D
models etc. Definition, report
and Etteplan PARTS solution
proposal.
Import of spare part data
and structures manually or
automatically, illustration,
hotspot and catalogue creation.
Translations, production of
machine-specific or order
related catalogues for different
media, printing and delivery.
OFFERING
Etteplan PARTS as a Managed Service
HyperParts
Etteplan PARTS is a full scale Managed Service covering all
necessary steps and tools to create, produce and distribute
spare parts information. By outsourcing the process to
Etteplan the customer has more resources to focus on its core
business.
HyperParts is the software solution Etteplan uses to create
highly sophisticated and easy-to-use spare parts catalogues.
Combining HyperParts with our vast experience and
methodology of implementing parts catalogues gives our
customer the added value they are looking for.
Etteplan Parts is part of our range of productized service
solutions, which also include:
-- Etteplan STE
-- Etteplan STI
-- Etteplan INFO, a full scale service to create, manage and
deliver high quality technical product information
HyperParts is part of our HyperVision range of software
solutions, which also include:
-- HyperDoc, content management system
-- HyperSTE, Simplified Technical English checker
-- HyperSTI, Simplified Technical Illustrations configurator
-- HyperSIS, Service Information System
INTEGRATION SERVICE
ONLINE SPARE
PARTS CATALOGUES
Evaluation of the need to
integrate with customer’s data
sources (e.g. ERP, PLM, PDM or
CAD systems), system setup,
testing and implementation.
Etteplan can assist to set up
online spare parts catalogues
to optimize spare parts sales
and spare parts procurement
processes. Possibility to
integrate with customer’s ERP
and/or e-commerce systems.
Interactive parts catalogue
PDF version of parts catalogue
Customer
Success Stories
Spare Parts Catalogue
SGT-800
01.01.010
Gas Turbine 50.5MW / Compressor 50.5MW
Pos.
Description
1
Inlet piece . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Compressor bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remarks
3
Guide vane control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Compressor stator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Compressor rotor
6
Rear compressor stator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Bleed air pipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Spare Parts Catalogue
SGT-800
01.01.010
Gas Turbine 50.5MW / Compressor 50.5MW
Siemens
Siemens Industrial Turbomachinery (SIT) develops,
manufactures, markets and services individual gas turbines
all the way to complete power plants on a global market.
Etteplan created a comprehensive illustrated spare parts
catalogue, providing Siemens’ customers with the means
for effective and ease of use spare parts ordering.
Values delivered
-- Within budget
-- Ahead of scheduled delivery
-- Use of visual search and high-quality illustrations was highly
valued
-- Ease of use facilitates Siemens’ spare parts and service
business to grow
10
Siemens Industrial Turbomachinery AB
Siemens Spare Parts Catalogue, Version v1.2 2014-01-24
Siemens Industrial Turbomachinery AB
9
Siemens Spare Parts Catalogue, Version v1.2 2014-01-24
Siemens Spare Parts Catalogue, Version v1.2 2014-01-24
Sunny Diamond
Sunny Diamond
2
7
8
1
9
4
11
3
5
10
12
6
Sunny Diamond
Sunny Diamond
13
2
14
19
20
21
30
7 8
5 6
3
15
2
3
1
29
18
1215 17
1
11
5
27
9 10
26
16
13
6
28
9
10
1
17
10
18
4
1
31
16
7
25
15
12
16
1
8
13
3
20
14
11
24
19
18
11
18
Group
1
2
3
Description
Reference
Drive and chain assembly
Rear wheel, luggage basket and saddle assembly
Front wheel, handlebar and brakes assembly
Page 17
Page 18
Page 19
17
19
16
14
4
2
1
14
1 2
20
13
12
Pos.
Art. Code
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
286014072
286014071
286014069
286014086
286014063
286014065
286014062
286014066
286014067
286014068
286014014
286014020
286014055
286014054
286014017
286014015
286014053
286014056
286014016
286014018
Ball bearing
Adjust ring rear axle
Differential
Chain adjuster
Chain wheel standard rear hub
Distance ring
Standard rear hub (with freewheel)
Band brake
Stud for band brake
Stud for band brake cable
Chain (set)
Pedal (set)
Crankbolt cover
Crankbolt
Crank left side
Gear case
Frame
Bracket axle
Chain adjuster
Crank right side
Page 16
Pos.
Art. Code
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
286014084
286014021
286014085
286014022
286014058
286014057
286014001
286014061
286014013
286014060
286014078
286014009
286014077
286014011
286014007
286014075
286014074
289014073
286014087
286014081
286014059
Saddle box
Saddle
Seat post cover
Seat post
Seat post washer
Seat clamp
Rear-light
Mudguard stay rear with rear light stud
Mudguard 20"
Mudguard stay rear
End cover rear axle
Inner tube 20"
Rimtape 20"
Tyre 20"
Rear wheel 20"
Spoke and Spoke nipple (rear)
Rim 20"
Rear axle (axle and hub)
CE sticker
End plug
Luggage basket
8
21
9
23
22
10
17
13 16
14
Page 18
Pos.
Art. Code
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
286014027
286014028
286014036
286014024
286014026
286014029
286014035
286014052
286014025
286014008
286014042
286014010
286014006
286014044
286014039
286014043
286014045
286014004
286014003
286014047
286014041
286014050
286014046
286014012
286014051
286014079
286014080
286014082
286014048
286014049
286014002
Handle (grip)
Brake-grip
Bowden cable rear
Handlebar
Bell
Brake-grip with parking-brake
Bowden cable front
Handlebar washer
Stem
Inner tube 24"
Rimtape 24"
Tyre 24"
Front wheel 24"
Expanding brake hub
Brake-shoes front (set)
Rim 24" for front wheel
Spoke and Spoke nipple (front)
Lighting cable
Generator
Front fork 24"
Lock
Mudguard stay front
Mud-flap
Mudguard 24"
Handlebar studplug
Name transfers (set)
Sticker for steering column
Cable plug
Headset
Lamp bracket
Headlamp
11
12
15
Page 17
IHC
IHC MerwedeHC has in-house expertise for engineering
and manufacturing integrated standard and custom-built
vessels, advanced equipment and also providing life-cycle
support. The company’s broad customer base includes
dredging operators, oil and gas corporations, offshore
contractors and government authorities.
Page 19
Nijland
For IHC Merwede, Etteplan created both a PDF and
Interactive Spare Parts Catalogue, its quality being highly
valued by IHC and its customers. The visual search
functionality plays a crucial part in our approach, making
spare parts very easy to find and order.
The Nijland Products company specializes in the
development and production of cycles for special needs,
cycles for sport, fun and recreation and delivery-tricycles.
The whole product range consists of various product lines
and numerous model options.
With their spare parts catalog created by Etteplan, Nijland
is allows its customers to order any required spare part in a
fast and reliable way, facilitating its after sales and service
business.
Paraat_stuklijst.qxd
30-08-2005
09:42
Pagina 1
Nr. H 00 00 50 N 20 Model 50-N Europe . 20
19 mm x 20 mm
10 10
11 11
12 13
12 13
1
1
2
2
3
44
8 8
5
9
6
3
5
14
9
14
15
15
6
16
7
16
7
17
17
18
18
24 23 22 21 20 19
a
b
c
d
24 23 22 21 20 19
Paraat
Paraat provides solutions for fire protection. Etteplan
created a parts catalogue for easy ordering.
Fig.
Artikelnr.
Beschrijving
Materiaal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
a
b
c
d
HR-0230
HR-0112
HR-0090
HR-5110
HR-5100
HR-5090
HR-5060
HR-5050
19SSHC139
HR-0080
HR-0160
HR-0200
HR-0190
HR-0010
HR-5000
HR-5030
HR-5010
HR-5020
HR-5040
HR-0102
HR-0100
HR-0140
HR-0220
HR-0150
HR-5010
HR-5011
HR-5012
HR-5013
HR-5014
Sluitplaat met bedieningshandleiding
Afstandspennen diam. 6.0 x L 96 mm
Haspelplaat diam. 560 mm (buiten)
Straalpijphouder
Straalpijp 19 mm x D 6
Slangklem 19 mm
Haspelslang inw.19 mm. x 20 mtr.
Veer 19
Slangklem 19 mm
Haspelplaat diam.560 mm. (binnen)
Borgmoer M 6
O - ring 19 mm x 3.0 mm
O - ring 30 mm x 3.0 mm
Montageplaat voor muur en / of kast
Invoerstuk 19 mm
Standpijp diam.22 x L 300 mm
Hoofdafsluiter 22 mm
Slanggeleider
Draaibus 19 mm
Rondseldeel 200 mm diam. x 29 mm (L)
Rondseldeel 200 mm diam. x 70 mm (L)
Schroeven M 6
Sluitring
Borgmoer M16
Hoofdafsluiter 22 mm
Afsluiterhuis
Handgreep / bediening strlp.vergr.
Vergrendeling straalpijp
Klem
Kunststof
Staal, verzinkt
Staal, epoxy/polyester coating
Staal verzinkt
Messing / Kunststof
Staal, verzinkt
Vormvast conform EN 694
Verenstaal, verzinkt
Staal, verzinkt
Staal, epoxy/polyester coating
Staal verchroomd
Nitrilrubber
Nitrilrubber
Staal, verzinkt
Messing
Koper, verchroomd
Messing, vernikkeld
Staal, verzinkt en kunststof
Messing
Staal, verzinkt
Staal, verzinkt
Staal, gegalvaniseerd
Kunststof
Staal, verchroomd
Messing, vernikkeld
Messing, vernikkeld
Staal, verzinkt
Staal, verzinkt
Staal, verzinkt
Paraat Parts List
25a
b
c
d
25
1
condor crop sprayer
Drawing No.
Date (YMD)
Drawing
90000000_00
20100916
01
Fri-jado
Since 1937 Fri-Jado has been developing, producing and
installing high-quality equipment for preparing, storing
and merchandising hot and cold food products worldwide.
Products include commercial rotisseries (formerly branded
as Euro Grill), heated and refrigerated deli merchandisers,
bakery ovens and combi steamers.
For Fri-Jado, Etteplan created an interactive spare parts
catalogue allowing its customers worldwide to easily find
and order parts.
4
PENDULUM FRAME - WHEEL DRIVES /
ANGLE SENSORS
Drawing No.
Date (YMD)
Drawing
90000003-0-(2)
20101112
2 of 8
Agrifac
Agrifac is a manufacturer of sprayer and harvesting
equipment. Within its large and modern parts
department Agrifac holds in stock over 15,000 parts in
order to provide its customers with any necessary parts
fast and accurately. This guarantees minimum standing
time within the season.
Through Etteplan, clear instruction and part manuals
are being provided together with the equipment,
which can also be accessed interactively online.
10
2
1
3
2
1
2
1
4.9
1
1
2
3
4.10
1
1
2
1
3.2
2
3.3 / 6.3
3
1
2
2
Etteplan’s service provides prerequisites to grow
service business based on accurate spare parts
3
1
UP TO
60 %
1
4.11
2
4.12
1
1
4.1
1
1
COST SAVINGS IN
CATALOGUE CREATION
1
4.2
2
1
1
2
6.1
HIGHER CUSTOMER
SATISFACTION
6.2
1
1
DUE TO SHORTER LEAD TIMES
IN CUSTOMER SERVICE
2
1
4.5
maintenance process.
•
Shorter downtimes of defect machinery or equipment
•
Improved accuracy of spare parts ordering
•
Shorter lead times due to improved quality of spare parts
information
•
Up to 60% cost savings in catalogue creation, maintenance
and distribution
•
Higher customer satisfaction due to shorter lead times in
customer service
•
High machine uptime and productivity due to correct spare
parts
4.6
SHORTER
DOWNTIMES
YOU-Q
You-Q develops and produces power wheelchairs for
people. Functional products for people that face challenges
during daily life; a power wheelchair to support you and
to improve your mobility. With Etteplan’s professional and
easy-to-use spare parts catalogue, You-Q dealers are able to
provide great service to its customers.
OF DEFECT MACHINERY
OR EQUIPMENT
Customers and references
John Deere Forestry, Agrifac, Hekuma, Stiebel Eltron, and Claas.
alex-05 - Aandrijfwielen
alex-003 - Qlass Zitframe
Pos. Partnr.
Omschrijving
1
176.00151.010
Spie vlak 31x6x6
2
3000346
Aandrijfwiel, naaf, incl. montage set
3
3000316
Aandrijfwiel, 3.00x8, lucht (14"outdoor)
3
3000317
Aandrijfwiel, 3.00x8, Puncture proof (14"outdoor)
3
3000318
Aandrijfwiel, 12,5x2,25, Lucht (12"indoor)
3
3000319
Aandrijfwiel 12,5x2,25, Puncture Proof (12"indoor)
4
9002850
Buitenband aandrijfwiel outdoor, Alex
4
9002851
Buitenband aandrijfwiel indoor, Alex
POA = Prijs op aanvraag
Voor algemene voorwaarden zie pagina 3
Moving forward
13
For more information on Etteplan PARTS and our services, please contact:
Tekeningnr.
Omschrijving
018
Armsteunen -01
019
Armsteunen -02
020
Bedieningskasthouder
021
Rugframe
022
Elektrische Rugverstelling
023
Rugleuning Elektronica Box
024
Rugkussens, ophanging
024.1
Rugkussens zie regels 1 vorige pagina.
024.2
Aanpassingen: Er zijn speciale voorwaarden voor alle individuele aanpassingen
025
Hoofdsteun -01
026
Hoofdsteun -02
027
Beensteun Ophanging
028
Beensteun Standaard
029
Beensteun Comfort
030
Beensteun Elektrisch
031
Centrale Beensteun
032
Centrale Elektrische Beensteun
033
Werkblad
034
Zitkussens
Voor algemene voorwaarden zie pagina 3
Jukka Toimela, tel. +358 103 07 23 31
or email: [email protected]
Jan Berneryd, tel. +46 70 243 82 23
or email: [email protected]
Berry Braster, tel. +31 40 84 84 050
or email: [email protected]
Winni Liu, tel. +86 512 5768 9999
or e-mail: [email protected]
[email protected]
Tel. +358 (0)10 3070
Tel. +46 (0)10 722 40 00
27
FINLAND•SWEDEN•THE NETHERLANDS•CHINA•USA•RUSSIA
•
One of the largest Nordic companies providing industrial
equipment and plant engineering services.
•
One of the largest companies in Europe providing
technical product information solutions.
•
Versatile and in-depth expertise in engineering areas,
•
Almost 1,900 professionals working in Finland, Sweden,
the Netherlands and China.
•
Revenue 131.9 million EUR in 2014.
•
Public company listed in NASDAQ OMX Helsinki Ltd
(ETT1V)since 2000.
Etteplan provides engineering services and technical product
information solutions to the world’s leading companies in the
manufacturing industry. Our services are geared to improve the
competitiveness of our customers’ products and engineering
processes throughout the product life cycle. The results of
Etteplan’s innovative engineering can be seen in numerous
industrial solutions and everyday products.
Etteplan is one of the leading engineering service companies in
the Nordic countries and the biggest and oldest Nordic service
provider in China. Etteplan’s units in China offer a full range of
engineering services for customers seeking cost-efficiency and
high-quality in engineering design and offshoring.
www.etteplan.com | [email protected]