iett - RayHaber

GENERAL DIRECTORATE OF ISTANBUL ELECTRICITY,
TUNNEL AND TRAMWAY ESTABLISHMENTS
(IETT)
BRT and Integration of IETT
into Railway System
Deputy General Manager
Mumin Kahveci
OUTLINE
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ISTANBUL
PUBLIC TRANSPORT IN ISTANBUL
IETT
ISTANBUL BRT SYSTEM
MODELS & APPLICATIONS
ISTANBUL
ISTANBUL
ISTANBUL
ISTANBUL
Black Sea
Sea of Marmara
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Population: 13.854.740
Population Density: 2.593 people per km2
Daily trips with public transport: 13.532.745
Area: 5,343 km2
Statistics
13.8
million
POPULATION
400
NEW VEHICLES
1.1
million
REGISTERED
PASSENGERS
EVERYDAY
TRAVELLING
BETWEEN EUROPE
AND ASIA
Statistics
more than
3
30.000
49
million
km
minutes
CARS PER 1000
REGISTERED
TOTAL ROAD
AVERAGE TRIP
PEOPLE
VEHICLES
NETWORK
TIME
133
Statistics
BUDGET
(Million TL)
PERCENTAGE (%)
İBB
7.300
59
İSKİ
3.281
26
İETT
1.826
15
Istanbul Metropolitan Municipality is investing its %15
budget on IETT.
ISTANBUL
Bosphorus Bridge
400.000
vehicles / day
Fatih Sultan Mehmet
Bridge
3rd Bridge is
on the way…
ISTANBUL
MARMARAY PROJECT
An undersea rail tunnel under the Bosphorus Strait
and
the modernization of suburban rail lines along the Sea
of Marmara.
13,6 km
under the
sea
(76,3 km
total)
Under
Construction…
PUBLIC TRANSPORT IN ISTANBUL
Public Transport in Istanbul
Public Transport in Istanbul
Main Problems
Rapid and unplanned urbanization
Historical settlement pattern
Rapid increase in population and
demand for vehicles
Geographical problems
( bumpy topography, the Straits
and the Golden Horn)
Unplanned labor force
Public Transport in Istanbul
Land
87,3%
Rail
10,17%
Sea
2,53 %
http://www.iett.gov.tr/metin.php?no=38
Road Transport
General Directorate of IETT Establishments – 3.004 Buses
Minibuses – 6.363
Shuttles– 48.743
Private Buses -2.747 Buses
Taxis – 17.967
Land Transport
Taxis and
Minibuses
26%
Bus
31%
Shuttles
16%
Private Cars
27%
http://www.iett.gov.tr/metin.php?no=38
Rail Transport
Ulasim A.S.
IETT
Turkish State
Railways (TCDD)
Rail Transport
Total Network: 174,7 Km
IETT
1,53%
TCDD
9,22%
Ulasim A.S.
89,25%
İBB Ulaşım Bilgi Notu 2013
Marine Transport
IDO A.S.
Sehir Hatlari A. S.
Private
Motorboats
Marine Transport
Private
Motorboats
29,3%
IDO A.S.
27,7%
Sehir Hatlari A.S
42,9%
İBB Ulaşım Bilgi Notu 2013
IETT
IETT
Mission & Vision
 IETT’s mission is to organize and supervise the
public transport services in order to meet the
potential needs, to stabilize the sector, and to
manage the knowledge at national and
international level.
 IETT’s vision is to become an institution that makes
people’s lives easier, is environment friendly, and
manages alternative energy resources.
Management Techniques
• IETT has been using 40 different management
techniques. IETT shall soon publish a book by
combining its 142-years experience with
these techniques.
Benchmarking
5S
QFD
Award Management
Kaizen
Balanced Scorecard
EFQM
Talent Management
Integrated Management System
E-Learning
Service Quality Management
Career Management
Management in IETT
IETT’s management philosophy:
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Proactive
Reactive
Innovative
Positive
Core Values of IETT
IETT’s Role in Public Transport
• Organization
• Stabilization
Core Values
• Supervision
• Fair
• Consultation
• Reliable
• Participatory
• Sensible
• Innovative
Human Resources
Blue Collar;
7.661
White
collar; 828
4.225 Drivers
7.877 in total
Cost Distribution
Personnel
Fuel
Service and Material Purchasing
9%
38%
22%
31%
Other
Revenue Distribution
Bus
BRT
Rail
1%
49%
50%
Premises
9 Maintenance Garages
5 Parking Garages
1 Engine Overhaul Unit
2 Administrative Buildings
Bus Fleet
IETT Total : 3004
2114
1569
429
41
550
633
365
50
IETT is supervising 5751 buses.
Bus Stops
766 Smart Bus Stops!
Open stops:
Sheltered stops:
Total stops:
6.751
4.566
11.317
Total Number of
Routes: 642
http://www.iett.gov.tr/metin.php?no=16
Smart Bus Stops
AKYOLBIL (Passenger Information and Fleet
Management – Tracking)
Real-Time Arrival Information
Fare Collection System
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Pre-boarding
Common ticketing system
6.000.000 Smart Cards
İstanbulkart is controlled
by IETT
AKYOLBIL – Metrobus Control
Center
Passenger Information and Fleet Management System
AKYOLBIL
• Real-time Information on
board
• Smart Bus Stops
ISTANBUL BRT
Metrobus (BRT)
• 52 km route length
• Approximately 750.000
people are carried per day.
• 80.000 vehicles have been
withdrawn from traffic.
Construction
4th Phase
Avcılar – Beylikdüzü
9,7 km – 11 stations
Completed in August, 2012
1st Phase
Avcılar – Topkapı
18,2 km – 15 stations
2007 (8 months)
2nd Phase
Topkapı – Zincirlikuyu
11,8 km - 11 stations
2008 (77 days)
3rd Phase
Zincirlikuyu –Söğütlüçeşme
11,5 km – 8 stations
2009 (5 Months)
Metrobus
BEFORE
AFTER
Before Metrobus
After Metrobus
System Features
Route length (km)
52
Stations
45
Total vehicles
465
Operating vehicles/day
415
Trips/day
Passengers/day
3.600
750.000
System Features
Time Periods
Peak hours
Off-peak hours
Intervals (Headways)
15 – 20 sec.
45-60 sec.
Night (20.00-01.00)
45 sec- 5 min.
Night (01.00-01.30)
7-10 min.
Night (01.30-05.00)
30 min.
• Metrobus operates 24/7!
Outcomes of Metrobus
Travel Time
Vehicle
Reduction
Routes
Environment
Fuel
• 52 minutes/day
• 316 hours/year
• 209 Buses
• 1.296 MINIBUS
• 80.000 private vehicles
• 18 routes were cancelled
• 11 routes were shortened
• 623 tons CO2/year
• 282.7 tons of nitrogen oxide/year
• 25 tons of hydrocarbons/year
• 242 tons/year
Metrobus Total Ridership
(Annual)
203.912.370
177.367.148
160.723.512
129.763.421
2009
2010
2011
2012
Railway Integration Map In Istanbul
Metrobus-Metro System
Integration Points
Metrobus Integration Point
Integrated Metro Line
Küçükçekmece
Marmaray
Yenibosna
M1A
Ataköy-Şirinevler
M1A
Bahçelievler
M1A
Bakırköy-İncirli
M1A
Zeytinburnu
M1A, T1
Merter
M1A
Cevizlibağ
T1
Topkapı
T1
Edirnekapı
T4
Mecidiyeköy
M2
Gayrettepe
M2
Altunizade
M5
Uzunçayır
M4
Söğütlüçeşme
Marmaray
15 integration point has been existed
between metrobus and other metro lines
Models & Applications
Bus Lane
In this system, lane violations are monitored through
Electronic Surveillance Systems.
IETT Bus Purchase Model
This year IETT purchased 1700
new buses with a unique
purchase method.
With this method suppliers
provide:
- Maintenance service,
- Spare parts,
- Parking service,
- Cleaning service,
for five years.
Eco-Driving Trainings
• Economic and developed
driving methods
• Safe driving
• Driving skills
• 5% Fuel-saving
IETT Academy
• To increase the quality of
public transport
Standardization
Training
Certification
CNG Powered Buses and Gas
Station
IETT has also made a tender and
purchased 240 CNG buses.
Therefore, a filling station has
been established in Kagithane
Garage.
IETT has converted 16 busses to
CNG. 100 vehicles are in CNG
conversion process.
Carbon Footprint Calculator on
IETT Website
Users
of
carbon
footprint calculator
are able to compare
how
much
CO2
emission is produced
if they use their own
cars
or
public
transport on the
same way.
What’s Next?
• IETT obtained 7 quality certificates
OHSAS 18001
EN 15838
ISO 9001
ISO 14001 ISO 27001
ISO 10002 ISO 20000/1
• ISO 22301, ISO 50001, ISO 14064, SA 8000, EN 13816
standards are in progress.
Quality Certificates
 ISO 9001 : Quality Management Systems
 ISO 14001: Environmental Management Systems
 OHSAS 18001: Occupational Health and Safety Management Systems
 ISO 20000: IT Service Management Systems
 ISO 27001: Information Security Management Systems
 ISO 10002: Customer Satisfaction Standart
 EN 15838 : Customer Contact Service Quality
EFQM Excellence Model
EFQM Excellence Model shall be
applied throughout the
institution. Self-assessment has
been completed in 2012 and
action plan has been prepared.
IETT has also joined the National
Quality Movement and signed
‘Goodwill Protocol’.
Public Transport Week
TRANSIST2012 V. Transport
Symposium and Exhibition
was held between 28-30
November 2012.
MOBILIETT
“MobiIETT” mobile application provides
information about the closest bus stops
nearby and bus routes with arrival times
of buses. It can be downloaded from
Apple store and Google play store with
IOS and Android phones.
kiitos
谢谢
ευχαριστώ
grazas
teşekkürler
salamat
faleminderit
dzięki
‫شكرا‬
ขอบคุณ
gracias
hvala
ありがとう
grazzi
tak köszönöm
धन्यवाद
thanks
cảm ơn
ačiū
bedankt
Danke
pateicība
merci
vďaka
spas dikim
‫תודה‬
obrigado
aitäh
gracias
спасибо
благодарности
terima kasih
díky
grazie
‫با تشکر‬
хвала
mulţumesc
감사합니다
tack
hvala