The Network - STHM Senior Seminar

Issue I: Volume I| Fall 2015
The Network
The Network
Innovation & Integration
~The Gold Edition~
For the students, by the students
To Lead or Not To Lead, That is the Question
By: Treanna Criniti and Gabrielle Salomon |Section 1&3
Entitlement: the belief that one deserves to be
given something without earning it. In today’s
workplace, employees with varying levels of
experience often desire and pursue leadership
positions. Some may wonder whether these
individuals are truly qualified for such positions, or
are just overly self-assured. Specific credentials do
not define leadership; it exists in diverse forms.
Many individuals often identify the roles of
managers and leaders as identical. However, The
Wall Street Journal’s article, “What Is The
Difference Between Management And
Leadership?” suggests that managers typically
accept the status quo, while leaders challenge it.
Innovation is crucial to leadership and has led to
significant technological advances in the
hospitality industry, resulting in an industry value
of over 600 billion dollars.
Rosalynn Carter once said, “A leader takes
people where they want to go. A great leader
takes people where they…ought to be.”
Managers are satisfied with consistency, but
leaders strive for greatness through constant
analysis and improvement. Effective leaders
know that no team is successful without gifted
and driven members, and both are responsible for
being aware of individual strengths and
weaknesses. Whether in a classroom or a
boardroom, success begins with identifying one’s
own abilities, then seeking assistance from their
peers and colleagues. Diverse teams contain
different values and priorities, which can make
teamwork difficult. However, acknowledging
each member’s strengths allows the team’s to
excel.
To lead, or not to lead? This question is one
that all professionals must answer as their careers
progress, as it will truly define their personal and
professional styles. w
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The Network
Issue I: Volume I| Fall 2015
The First Ladies: Meet Our Presidents!..........................................................3
Senior Seminar Demographic Chart...............................................................4
Peeping Perception..........................................................................................4
Pope Francis Visit...........................................................................................5
Current Issues in Sport, Tourism and Hospitality…………………………...6
STHM International Professional Spotlight………………………………....7
Numbers Don’t Lie…………………………………………………………..8
Upcoming Events………………………………………………………........9
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Issue I: Volume I| Fall 2015
The Network
THE FIRST LADIES: Meet our Presidents!
President: Section 2
President: Section 1
Carly Walsh is an ambitious
senior at the School of
Tourism and Hospitality
Management with a
concentration in Hospitality
Operations. Carly has been
working in the hospitality
industry for 7 years.
At the age of fifteen,
Carly began her first job as a
housekeeper in a motel, on
the beaches of New Jersey.
Since then, she has primarily
focused on food and
beverage. Currently, Carly is
working as a Building
Supervisor for Temple
University’s Department of
Campus Recreation. When
she is not working or doing
homework, Carly spends her
time listening to a wide
variety of music. Carly
hopes to continue her career
with Hyatt Hotels
Corporation, as a Corporate
Management Trainee. She is
open to any opportunity
presented to her.w
President: Section 3
Sarah Mahony is a senior in the
Tourism and Hospitality Program
with a concentration in Hospitality
Operations. Sarah started her college
career at DeSales University, as a
musical theatre major, but is very
happy with the path she decided to
take. She started her journey at the
Four Points by Sheraton Philadelphia
Northeast as a Front Desk Agent.
She fell in love with the idea of being
in catering sales and events. Sarah
completed her Junior Internship at
Fabio and Danny’s Station Café in
Wayne, Pennsylvania. There, she got
the opportunity to put on events for
the community. Sarah is currently
working at the Hilton Philadelphia at
Penn’s Landing as a Front Desk
Agent and has high hopes to move
up within the company. She plans to
obtain a Sales internship at the
property, which will lead to a
permanent position. Sarah strives to
become a Catering Sales Manager
and eventually a Director of Catering
Sales at a big city property.w
Ahisha Stewart began her
college career at San Francisco
Conservatory of Music, studying
Classical Voice Performance.
After completing her freshman
year in San Francisco, she
decided to take a year off to
work as a front desk agent at the
Hyatt Regency, in Rochester,
NY. Ahisha transferred to
Temple University in the spring
of 2013 to study Tourism and
Hospitality Management. She
had the opportunity to work in
various sectors of the industry.
Ahisha completed her junior
internship as a Guest Services
Intern at the Gift of Life Family
House. She then participated in
the Starwood Externship
program in Winter 2015 and then
became a room’s intern at the W
Seattle. After graduation, Ahisha
hopes to continue her work in
hotels.w
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Issue I: Volume I| Fall 2015
The Network
Senior Seminar Demographic Chart
Result from Senior Seminar Fall 2015 Census
Peeping Perception
Perceptions can be so misleading that they
give people a false sense of reality, ultimately
leading them to think or believe something
that simply is not true. People tend to fear the
unknown and therefore are inclined to stay in
their comfort zone and associate with people
similar to themselves. It is important for
barriers to be broken and for everyone to live
with an open mind. Two things every
organization should strive for, when it comes
to the workforce are diversity and inclusion.
When both are present in the work place it
allows people with various skill sets to
challenge one other and ultimately help reach
the best possible outcome. A strong
leadership presence is crucial when trying to
develop a well-rounded culture. Developing
an environment where everyone is accepting
of each other allows for people to feel
comfortable and reach their full potential.
If you want to be successful in your
future endeavors then you must understand
the importance of diversity and its
significance in the workforce. There are
people from all different backgrounds who
are just as capable of performing a job as
well, if not better than the next. The map
below demonstrates the diversity of this
semester’s Senior Seminar and the
differences that are key to our success.w
-Matthew Fusaro|Newsletter| Section 3
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Issue I: Volume I| Fall 2015
The Network
Pope Francis Visit
By: Dave Bittner | Newsletter | Section 2
The City of Philadelphia hosted the World Meeting of Families and the
Papal Visit September 22nd through the 27th. Pope Francis made a special
appearance on Saturday, September 26th at
Independence Hall, followed by mass on the
Benjamin Franklin Parkway on Sunday,
September 27th. An estimated 1.5 million
people were expected to attend the Papal
Mass. It was a fantastic opportunity for
the city’s tourism and hospitality sector
to showcase its world-class hotels and
attractions. The Philadelphia Convention
& Visitors Bureau estimated that over
$417 million in revenue would be
generated throughout the local economy.
Restaurant owners were eager to open their
doors to millions of tourists from more than
150 nations. While the numbers have not yet
been
crunched, it appears that the actual revenue earned
was less than anticipated. There were also many challenges faced by
hospitality managers. The complex security plan that was implemented
presented issues for restaurants, particularly in regard to food deliveries.
Normal business practices were interrupted in the days leading up to, as well
as the days after the Pope’s visit. One can only hope that the hospitality
industry made a lasting impression on its many visitors and that they will
choose to plan future trips to Philadelphia. w
Pope Francis is the
first Jesuit pope of
the Southern
Hemisphere.
Pope Francis
favorite person is
his grandmother
who helped raised
him into the man he
is today.
Pope Francis is
fluent in Spanish,
Italian and
German.
Pope Francis was
named the 2013
TIME magazine
person of the year
award and
President Obama
wrote the article.
~To the left is the map of
the international students
that make up Senior
Seminar. The key helps
depict the number of
students from each
country~
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Issue I: Volume I| Fall 2015
The Network
Current Issues in Sport, Tourism and Hospitality
Grand Slam Bam! Serena Williams Loss
By: Andrew Taylor| Newsletter| Section 2
Growing up in poverty in her birthplace of Compton,
California, Serena Williams' journey is an unexpected one, where
many did not believe she would defy the odds. However, with
the help of her trainer and father, Richard Williams, Serena was
able to accomplish her goals. Serena Williams ended up losing to
Vinci despite the 300-1 odds being in Williams' favor. Even
though she dealt with a heartbreaking loss, she is still looked at
as one of the best athletes in the world. Serena’s dominance has
allowed for her to be such a marketable figure for women’s
tennis. Serena Williams and her sister, Venus Williams, have
gained national attention by claiming the 2nd best tennis rating in
the history of the sport. Even though the loss comes as a shock,
Serena Williams continues to excel at her sport, while continuing
to break barriers.
The Airplane Gets A Tan
By: Brian E. Scarpati| Newsletter | Section 3
Look out Orville and Wilbur! The newest airplane is catching some rays…literally! When the Wright
brother’s debuted their “flying machine” in 1903, they couldn’t possibly have imagined its most recent
incarnation…a solar-powered airplane that could fly for 188 hours without using a single drop of fuel!
The Solar Impulse II departed from Abu Dhabi on March 9, 2015. The 21,748-mile journey around the
world would take an estimated five months to complete. The carbon-fiber airplane travels at 86 mph at a
cruising altitude of 28,000 feet during daylight hours in order to collect and store energy to power its four
17.5-horsepower electric motors. At night, the plane reduces its altitude to 5,000 feet and cruises at 28
mph. Unfortunately, overheating caused damage to the nearly 1,400 pounds of lithium-ion batteries
necessary to power the airplane, prompting an early landing on July 3rd in Hawaii. The journey is set to
resume in Spring 2016, given proper weather conditions.
In addition to flying at low speeds, the cabin is unheated and unpressurized; therefore commercial
flights are not yet an option. However, solar-powered planes could eventually lead to lower production
and fuel costs for the airline industry. Through advanced technology and real-time collaboration,
extraordinary feats of engineering that once seemed impossible are quickly becoming a reality.
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The Network
Issue I: Volume I| Fall 2015
STHM International Professor Spotlight
Dr. Laurie Wu joins the
School of Tourism and
Hospitality Management from
Pennsylvania State University, where she
earned her PhD and also served as an
instructor.
Dr. Wu has authored more than thirty
refereed journal and conference proceedings
publications. As a consumer behavior and
services marketing researcher, Laurie’s
research focuses on three themes: Sensory
Marketing & Experiential Consumption,
Online Marketing & Advertising, and
Technology Innovation in the Service Industry.
She received the Best Paper Award at the
16th Annual Graduate Education and Graduate
Student Research Conference in Hospitality
and Tourism, in 2011. She also earned the
Harold F. Martin Graduate Assistant
Outstanding Teaching Award, for 2013-14,
from the Graduate School at Pennsylvania
State University. Dr. Wu attained her PhD and
Master’s degrees in Hotel, Restaurant &
Institutional Management, with an area of
study in Services Marketing, from
Pennsylvania State University. She earned her
Bachelor’s degree in Tourism Management
from China’s Fudan University.
吴洛容博士于 2014 年开始任 于美国天普
大学(Temple University)旅游与酒店 管理学
院。
院助理教授( 身教
)。吴博
士
于美国 夕法尼 州州立大学, 得酒
店管理 士学位和博士学位。在 得全
学金留美之前,吴洛容就 于中国复旦大学并
得管理学学士学位。吴洛容博士的研究
域是消 者行 和服
,其主要研究 趣
包括:感官
,网上
,以及科技 新。吴
博士的研究成果已 表在国
的酒店
管理与旅游学 期刊,包括国 酒店管理 志
(International Journal of Hospitality
Management),旅行研究 志(Journal of Travel
Research),当代国 酒店管理 志
(International Journal of
Contemporary Hospitality
Management).
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Issue I: Volume I| Fall 2015
The Network
Senior Seminar Class Experiences
~Info-graphs created by
Gabrielle Salomon & Ariel Grayson
The Senior Seminar Class of Fall 2015 has taken what they have learned in
the classroom and built their personal brands in an authentic way. Having come
from diverse backgrounds, each associate has built his or her own story. The
info-graph snapshots placed around this issue demonstrate the innovation,
dedication and persistence that have built each individual story.
As The School of Tourism and Hospitality Management has taught us, it is
not enough to just learn in the classroom setting. Experience is more valuable
than anything taught in a textbook. Despite the vast diversity in the Senior
Seminar Class of Fall 2015, each unique industry experience unites us in
preparing every student for successful future endeavors.
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Issue I: Volume I| Fall 2015
The Network
CPR Training 10/23 & 10/24
Alumni Panel - 11/10
Career Fair - 11/18
Montague-Ridall & Associates is a student run, professionally driven organization
that develops industry leaders and Temple University Alumni. The company is
managed by Assistant Dean Jeffrey Montague and Professor Richard Ridall, and
is operated by three Senior Professional Development Seminar branches within the
School of Tourism and Hospitality Management.
Special Thanks to Newsletter Committee Members
Treanna Criniti, Gabrielle Salomon, Matthew Fusaro, Dave
Bittner, Andrew Taylor, Brian Scarpati, Ariel Grayson, and
Ryan Gorecki for contributing to Issue #1.
Also thank you Dr. Laurie Wu for providing a wonderful
biography!
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