ANNUAL - Hackensack University Medical Center
Transcription
ANNUAL - Hackensack University Medical Center
ANNUAL REPORT 2013 30 Prospect Avenue Hackensack, NJ 07601 855-424-WELL (9355) HackensackUMC.org Patient Care Out of many, we are one organization Patient Care Services at HackensackUMC 3 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Acknowledgements Table of Contents REPORT BY: Claudia Douglas, DNP, RN, CNN, APN-C / 2 0 1 3 A n n u a l REp o r t Leadership Message 5 A Transformative Journey: An Incredible Year in Review 8 Manager, Nursing Practice & Research Ashley Eddings, BA Special Projects/Patient & Family Engagement Specialist SPECIAL THANKS: Robert C. Garrett President and Chief Executive Officer Hackensack University Health Network Dianne A.M. Aroh, MS, RN, NEA-BC Executive Vice President, Chief Nursing and Patient Care Officer 30 Prospect Avenue Hackensack, NJ 07601 855-424-WELL (9355) HackensackUMC.org Our Staff, Making the Difference 22 Highlights at a Glance 28 Pursuing Superior Quality & Unsurpassed Patient Satisfaction 50 5 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C “...out of the more than 5,000 hospitals in this country; only two have the honor of being Magnet designated for 20 years.” leadership message We are pleased to present the 2013 Department of Patient Care Annual Report This level of care is evident in our recent ranking as the number one hospital in Annual Report. This year marked a particularly significant year for HackensackUMC, New Jersey and one of the top 30 hospitals in the nation by U.S. News & World as we began the process of, and ultimately achieved, our fifth consecutive Magnet Report – receiving 11 national specialty rankings. Just three percent – or 144 - of the designation—becoming just one of two hospitals in the entire nation to do so. To nearly 5,000 hospitals that were analyzed for Best Hospitals earned national ranking put this in perspective, out of the more than 5,000 hospitals in this country; only two in even one specialty. We were also the only hospital in New Jersey, New York and have the honor of being Magnet designated for 20 years. This not only demonstrates New England to be named one of America’s 50 Best Hospitals for eight consecutive our tremendous dedication to patient care, but also reflects a culture of teamwork years and receive the Healthgrades Distinguished Hospital Award for Clinical within HackensackUMC involving everyone from security to plant operations to Excellence 12 years in a row. We also currently have more Gold Seals of Approval housekeeping and guest services. from the Joint Commission than any other hospital in the country. The Magnet application process is a thorough, multi-tiered process. To be eligible, But we are only able to achieve all of this because of you—our dedicated hospitals must demonstrate success in these areas: Transformational Leadership; HackensackUMC team—from the patient care team to physicians and clinicians, Structural Empowerment; Exemplary Professional Practice; New Knowledge, to professional staff. With nearly 2,000 nurses, we are so proud of the type of Improvements and Innovations; and Empirical Outcomes. compassionate care and professional collaboration that is demonstrated every / It is our pleasure to present you with the 2013 Department of Patient Care’s 2 0 1 3 A n n u a l REp o r t day both within the walls of our medical center, as well as the global and We are proud of the culture of care we have created at HackensackUMC. One local community. that encourages collaboration across all departments and empowers our patient care team members to become thought leaders and openly discuss We thank you for your continued commitment to going beyond for our patients, their ideas and suggestions. Oftentimes, because of our their loved ones, and each other. collaborative discussions and forums, we’ve been able to develop new practices and programs to enhance the level of care provided to our patients. Some of these internal programs include the Heart & Vascular Hospital’s Heart Failure Program as well as the oral mucositis evidence-based practice (EBP) project. Robert C. Garrett Dianne A.M. Aroh, RN, NEA-BC President & Chief Executive Officer Hackensack University Health Network Executive Vice President, Chief Nursing and Patient Care Officer HackensackUMC “Transformation is unmistakable and evident when all eyes are not on what was, but fixed on what is yet to come.” A Transformative Journey: An Incredible Year in Review HackensackUMC Annual Report 2010 Since the founding of HackensackUMC in 1888, our staff continues to play a pivotal role in the organization’s success, growth and numerous accomplishments. Transformational leaders at every level demonstrate higher levels of commitment to better meet the needs of our patients and the community we serve. 2013 was an exciting time to be a part of the HackensackUMC Patient Care Services team. 9 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Embarking on our Fifth Magnet Designation Journey Highlights of our Journey / 2 0 1 3 A n n u a l REp o r t Magnet Olympics The Magnet Olympics was a fun way to test our staff Magnet-readiness in preparation for the site visit. The kickoff opening event on October 10, 2013, included Board Member Ro Sorce, who gave encouraging words, and Keynote Speaker Larry Barr, who also gave moving and motivational words to never quit and to keep striving for excellence. The “games” were four weeks – from October 16 through November 10 – and consisted of 10 questions that tested the inpatient and outpatient nursing staff Magnet knowledge and readiness. The teams with the most correct answers received medals. The units that won were Pediatric Pulmonology, 4 St. John, Coronary Care Unit (CCU) and Women’s and Children’s Antepartum. On November 12, 2013, there were “playoffs” where these top four teams had a final set of questions to answer. We also had a guest Magnet Champions HackensackUMC’s Magnet Champions are active unit representatives who help to further embed the Magnet culture across the organization. speaker from the New York Football Giants, Mathias Kiwanuka, whose mother is a nurse. He spoke about how much he honors and respects the nursing profession. On November 14 at the Closing Ceremonies, the gold, silver and bronze medals were awarded. Kirsten Sprofera, RN 3 Conklin Victoria McKenzie, RN 3 Link North Jaime Anne Burgos, RN Courtney DiBona, RN 3 Link South Donna Christiano, RN 3 Link West Cristina Rice, RN 3 Pavilion East Yerman Santana, RN 4 Pavilion West Francine DeLuise, RN Dionne Dixon-Jeffrey, Ph.D. Denise Occhiuzzo, RN Clinical Education Portia Chinnery, RN Denise Patoir, RN Emergency and Trauma Center Cathy Herrmann, RN Donna Sapnar, RN Endoscopy - 5 Conklin Stephanie Iovino, RN 5 Pavilion East Donna Puleo, RN Endoscopy 8th Floor Medical Plaza Melissa Kern, RN Jessica Tanzola, RN 5 St. John Tracy Paradiso, RN Epilepsy Monitoring Unit Kurian Suja, RN 6 St. John Susan Ring, RN 8 Pavilion East Vicki Woodruff, RN 9 Pavilion East Marie Fowler, RN Lori Torsiello, RN Allergy Center Magnet Monday Mania Magnet Monday Mania was another way to test Magnet-readiness. The aim was to acquire more knowledge surrounding Magnet-related topics, components and education, and to have fun while doing so. Each Monday, a question was sent to everyone at HackensackUMC via internal communications. Four winners were randomly selected, recognized and received a prize. Lindsay McLay, RN Center for Plastic & Reconstructive Surgery Kerry Meier, RN Audrey Hepburn Children’s House David Lai, RN Cardiac Catheterization Laboratory/Electrophysiology Center/Cardiac Day Accommodation Room Janet Carozza, RN Laureen Ministero, RN Marie Percarpio, RN Tara Ruggiero, RN Donna TenHoeve, RN Kathleen Vega, RN Center for Ambulatory Surgery Tami Azouri, RN Michelle Browning, RN Melanie Wedlick, RN Heart Failure Program Maureen Imbrogno, RN Nidia Roman, RN Patricia Schlett, RN Infusion Center Elizabeth Bigos, RN Ann Calvo, RN Aimee Giordano, RN Mother/Baby West Kenneth Leff, RN Observation Sharon Sledge, RN Patient Blood Management Claudia Douglas, RN Patient Care Services Melissa Barry, RN Michelle Wilder, RN Pediatric Cardiology Lisa Pflug, RN Pediatric Day Accommodation Suite Lorena DeJesus, RN Magda Krzastek, RN Pediatric Emergency Department Rachel Rothenberg, RN Pediatric Endocrine Sandra McPherson-Gichie, RN Pediatric Intensive Care Unit Catherine Picarelli, RN Pediatric Nephrology Tara Conlan, RN Inpatient Dialysis Eva Krynski, RN Pediatric Oncology Laura McBride, RN John Theurer Cancer Center – Hematology/Oncology Michelle Leone, RN Pediatric Pulmonary Judy Howes, RN John Theurer Cancer Center – Radiation Oncology Michelle Messina, RN Clarissa Proctor, RN Jacqueline Thaw, RN Labor & Delivery Deborah DeSalvo, RN Laura Wisse, RN Main Operating Room Lori Krivak, RN Quality Eileen Parapar, RN Radiology Donna Cricco, RN Surgical Admission Suite 11 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Community Outreach and Expansion 2013 Health Awareness Regional Program (HARP) Strides Magnet Action Planning Teams Dianne Aroh, RN, held a kick-off meeting titled, “Magnet Action Planning,” on April 18, 2013. The meeting assembled key interdisciplinary leaders and members to provide additional support to the staff in the following four areas: / 2 0 1 3 A n n u a l REp o r t CLINICAL LADDERS Team Leader: Administrative Director, Magnet Program Director Denise Occhiuzzo, RN EVIDENCE-BASED PRACTICE AND RESEARCH Team Leader: Manager, Nursing Practice & Research Dr. Claudia Douglas PROFESSIONAL PRACTICE MODEL AND CARE DELIVERY MODEL Team Leader: Administrator, Service Excellence Darlene Cox, RN QUALITY AND PERFORMANCE IMPROVEMENT Team Leader: Administrative Director Theresa Colarusso, RN Teams partnered with Magnet Champions, Council Structures and the Clinical Education, Performance Improvement and Service Excellence departments to deploy and cascade supporting information. Site Visit The Magnet Appraisal Team’s site visit consisted of guided tours and observations, as well as document review. The Appraisal Team also took part in scheduled meetings with members of HackensackUMC’s executive leadership team, nursing leadership team, nurse managers, staff nurses, shared governance council leaders, educators, quality/performance improvement and safety teams, human resources team, and university partners. The healthcare team further demonstrated its diversity with a sampling from numerous disciplines throughout the organization to welcome the appraisers, including: nurses, physicians, pharmacists, military personnel, AirMed One flight nurses, volunteers, and paramedics. Staff: Carol Brush, BS, CHES; Diana Costagliola, BS, RN; Kate McDougall, MPA, RN; and Joanne Wendolowski, MS, RN, BC In 2013, the Health Awareness Regional Program (HARP) of HackensackUMC was invited by the NJ Department of Health to participate in a Technical Advisory Group and co-lead the Family Health Work Group, impacting public health practice. Towns Served: Bogota, Carlstadt, Hackensack, Closter, Dumont, East Rutherford, Elmwood Park, Emerson, Englewood Cliffs, Fairview, Fort Lee, Garfield, Hasbrouck Heights, Leonia, Lodi, Mahwah, Montvale, New Milford, Palisades Park, Ramsey, Ridgefield, Ridgefield Park, River Edge, Rochelle Park, South Hackensack, Tenafly, Township of Washington, and Wallington. Community Partnerships: Health officers, schools, American Diabetes Association, American Cancer Society, Bergen County Office on Aging, Community Health Improvement Partnership of Bergen County, Access to Care Task Force, Nutrition and Physical Activity Task Force, Pascack Valley Meals on Wheels, Bergen County Department of Health Services, Bergen-Hudson Chronic Disease Coalition, Bergen County Municipal Nurse Association and School Nurses Association, Partnership for Maternal and Child Health of Northern New Jersey: Lead Poisoning Prevention Coalition, New Jersey Public Health Administrators Association, New Jersey Office of Cancer Control and Prevention: Melanoma Cancer Taskforce Work Group, and New Jersey Immunization Network. Public Health Services: HARP provided 2,661 adult health screenings that included education on blood pressure, stroke risk assessment, diabetes risk assessment, osteoporosis, and body fat/body mass index (BMI) assessment. 2,015 adults were screened, representing an 18 percent (18%) increase in participation. Thirty-five percent (35%) of participants were prehypertensive and 19 percent (19%) had an elevated blood pressure. An additional 700 adults screened at community-based events reported they did not have a primary care provider and were linked to HackensackUMC services. Health Promotion Activities: In 2013, HARP presented 125 health promotion programs to 3,339 participants throughout Bergen County. Health education programs focused on the prevention of chronic illness by teaching the community to eat healthy, be active and avoid tobacco. 13 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Melanoma Awareness and Prevention Campaign: Skin cancer is the most common form of cancer in the United States. Melanoma is the third most common skin cancer, but is more dangerous and more likely to cause death than other skin cancers. Through collaborative efforts, the John Theurer Cancer Center, the Promise Foundation of Ridgewood, New Jersey, physicians and the Health Awareness Regional Program (HARP) of HackensackUMC, a skin cancer screening was provided to the community serving more than 61 participants. This partnership includes an ongoing educational initiative to teach youth sun safe behaviors to middle school students in five communities reaching 4,060 students. A.I.R. (Asthma Information Relief) Express Bus Strides The A.I.R. Express has been in service since May 2004. The unit is a 35-foot airstream mobile van that consists of two examination areas, an educational area, and a private space for registration and/or interviewing the patients. The A.I.R. Express is a visual image of HackensackUMC helping the community. This project was initially funded by a grateful asthmatic patient and his wife who wanted to provide access to the same care he received at our center to residents within the community. / 2 0 1 3 A n n u a l REp o r t Reducing the Risk for Falls for Community Residing Older Adults: Project Healthy Bones is a 24-week exercise and education program for older women and men at risk for, or who have, osteoporosis. The program is offered in partnership with the New Jersey Department of Health. In 2013, the Health Awareness Regional Program (HARP) collaborated with Montvale and Ramsey to provide this program to their communities. With the assistance of four Peer Leaders, 60 participants attend a weekly exercise and education class. Standing Tall Against Falls, a fall risk reduction presentation, was presented to 10 older adult groups with a total of 350 participants. Corporations: In 2013, HARP provided on-site Workplace Wellness programs to corporations of all sizes throughout Bergen County. Worksite Wellness programs are designed to engage the employee in learning about health risks, education and strategies that can improve their health and quality of life. • HARP conducted 30 on-site flu immunization programs that vaccinated 1,250 employees against influenza. • Three corporate health fairs were conducted that included screenings such as: comprehensive metabolic blood profile, blood pressure, body mass index (BMI), and body fat. The age range for participants was 18 to 70 years old. There were 202 employees screened for total cholesterol, 69 men for prostate specific antigen (PSA), and 123 screened for blood pressure. Education was distributed to increase the awareness of risk factors for hypertension, sodium and high blood pressure, high cholesterol, healthy nutrition, and the benefits of physical activity. • Three American Heart Association (AHA) Heartsaver Automated External Defibrillator (AED) classes were presented that trained 27 employees in Adult and Child CPR, and the use of an AED. • Two bloodborne pathogen classes were presented to 158 participants. • 110 Tuberculin Skin Tests were given along with education on prevention, and recognizing the signs and symptoms of Tuberculosis. • Educational programs were provided on-site that highlighted: men’s health, nutrition and physical activity, and cardiac education which focused on prevention The bus provides early detection of asthma with spirometry screenings. Educational information about asthma triggers and avoidance is offered in English and Spanish in attempt to reach diverse populations. The A.I.R. Express is staffed by the employees of The Center for Allergy, Asthma & Immune Disorders. 2013 programs offered through the Air Express Bus: • Asthma screening of 4th grade students in the Hackensack School System • National Kick Butts day at Hackensack High School, helping to educate and discourage teen smoking • Annual Golf Fundraising Event held at the Knickerbocker Country Club, Tenafly, NJ, to raise funds for the bus Members of the community serviced via the A.I.R. Express Bus in 2013: • Approximately 120 4th grade students were screened for asthma • Approximately 200 high school students visited the A.I.R. Express Bus on National Kick Butts Day Serving Those in Need On Sunday, June 2, 2013, the Inpatient Dialysis unit team members served lunch at the Bergen County Homeless Shelter. They also donated much needed supplies to the shelter (toiletries, flip flops, underwear, etc.) The food they served was donated by Margie’s Deli in Moonachie, M&P Deli in Hackensack, Starbucks in Rockaway, and ShopRite of Oakland. “This community outreach effort was a great example of caring and teamwork, but also had the added benefit of the after-effects of altruism,” said Sharon Mancini, RN, nurse manager. “We were humbled by the experience and are planning a return during the winter holidays.” AirMed One: Air Medical Transport Service Interdisciplinary Collabor ation Volunteer Services and Patient Care Services 2013 total number of patients transported by: 277 14,603 8,652 AirMed One Basic Life Support (BLS): Ambulances Advanced Life Support (ALS): Paramedics The passage of the Emergency Medical Systems Act of 1973 led to the acceleration of the emergency medical services system in the United States (Shah, 2006). The survival rates of the injured at the battlefront brought into the forefront the impact of air medical transport, particularly by helicopter within the “Golden Hour” to trauma care. Air medical transport is vital as it provides a speedier response when a critical care response is required. HackensackUMC has a long and distinguished history of leading the pursuit of quality emergency medical services in New Jersey: • First “Heart Rescue Team” established in the 1970s • MACH-1 (now known as NJ-MSED), the first Emergency Mobile Trauma Unit & Intensive Care Unit • AirMed One, Hackensack University Health Network’s air medical transport service Executive Sponsor Dianne Aroh, RN, chief nursing and patient care officer, and Lisa Iachetti, RN, administrative director, Emergency Community Operations and Emergency Medical Services, led the exploration to search, review and analyze the current data and market forces to guide the decision for AirMed One. The purpose of the Volunteer Services Department is to provide and maintain efficient, trained volunteers to offer an extra dimension of care and service to patients, families and visitors. The Volunteer Services Department recognizes the priority of patient- and family-centered care by demonstrating our commitment to excellence through the patient experience. Careers in Patient Care Environment Volunteers Careers in Patient Care Nutrition Volunteers Assist staff in maintaining a sterile environment for the patient’s health and safety Assist staff in the service of meals for patients across the lifespan, as well as visitors and staff Careers in Nursing Volunteers Function collaboratively with all interdisciplinary teams on the unit assigned in order to best meet the needs of the patient Take a Break Volunteers Provide respite for a family member/caregiver at a patient’s bedside in the Emergency and Trauma Center Hospital Elder Life Program (HELP) Volunteers Provide assistance with orienting, therapeutic activities, exercising and feeding John Theurer Cancer Center Volunteers Courier Volunteers Assist staff with patient navigation and lunch distribution in chemotherapy suites Run errands for staff giving them more time to attend to patients (i.e.: chart copy, blood bank, labs, pharmacy, central supply and telemetry) Pharmacy and Patient Care Services Total number of prescriptions filled at the pharmacies in 2013: 67,221 26,617 HackensackUMC’s Medical Plaza Pharmacy John Theurer Cancer Center 17 14.Inpatient Diabetes 2.Acute Myocardial Infarction 15. Joint Replacement – Hip 3.Asthma 16. Joint Replacement – Knee 4.Asthma (Pediatrics) 17. Multi-System Trauma 5. Bone Marrow Transplant 18. Palliative Care 6. Breast Cancer 19. Peripheral Vascular Disease / 7. Carotid Stenosis 20.Pneumonia 8. Chronic Obstructive Pulmonary Disease 21. Prostate Cancer (3/2014) 9. Colorectal Cancer 22. Stroke (Primary Stroke Center) 10. Coronary Artery Bypass Graft 23. Uterine-Ovarian Cancer 2 0 1 3 A n n u a l REp o r t Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C 1.Abdominal Aortic Aneurysm 2013 Joint Commission Disease Specific Certifications (DSCs) - 23 Total 11. Depression 12.Geriatrics Delirium Cultur al Diversity Miyeok Guk Soup The Donna A. Sanzari Women’s Hospital at HackensackUMC serves Miyeok Guk Soup. A Korean tradition, it is the perfect blend of seaweed, vegetables and beef, or seaweed broth, rich in calcium and iodine for new mothers after giving birth, to celebrate the birthday of their newborn and in times of healing. It is ideal to jumpstart the recovery process and to share the same nutrients that the mother consumes with her baby during feeding. HackensackUMC is delighted to help create a special bond between mother and child, while also providing a delicious tasting soup. Miyeok Guk Soup orderS each month 2013 53 26 62 28 JANUARY FEBRUARY MARCH APRIL 40 33 41 25 MAY JUNE JULY AUGUST 36 31 45 35 SEPTEMBER OCTOBER NOVEMBER DECEMBER 13. Heart Failure Health and Wellness Environmentally Conscious Cardiac and Cancer Recycling in the Main Operating Room HackensackUMC is the first hospital in the state of New Jersey to launch a successful recycling program. Our Operating Room Green Team, led by Green Team Champion Nurses Jennifer Pallotta, BSN, RN, CNOR, and Joan Banovic, BSN, RN, CNOR, started a departmental campaign focused on recycling. This led to an organization-wide recycling initiative, minimizing our carbon footprint. “Recycling in the Main Operating Room continues,” says Banovic. “We have performed several audits and have found that we are consistently falling into the normal range of what would be expected for such an immense project. A self-audit was performed several months ago with the help of SteriCycle, as well as a recent audit in the beginning of July. Our red bag waste continues to be at a minimum! This we are certainly proud! Jennifer has educated other units on recycling: Endoscopy, Center for Ambulatory Surgery (CAS), and Labor and Delivery (L&D).” 100 Inpatients counseled for smoking cessation in 2013 200 Participants attended the 2013 Health Fair with more than 160 participants receiving a blood pressure screening 111 Programs held in 2013 at the John Theurer Cancer Center Cooking Studio The Maureen Fund at the John Theurer Cancer Center Lunch and Learn event summary: • Events averaged 42-95 attendees • February 18, 2013: Bladder Control. Speaker: Khashayar Shakiba, M.D. • May 16, 2013: Melanoma and Skin Cancer: What you need to know. Speakers: Robin Ashinoff, M.D. and Andrew Pecora, M.D. • October 2, 2013: Gynecologic Cancer and Hormone Replacement Therapy. Speaker: Babak Litkouhi, M.D. 19 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Mentoring our Future Professional Development & Education 2013 Healthcare Explorers Kathryn Grant Erin Geerlof Izaak Thomas / Patient Care Services at HackensackUMC provides high school sophomores, juniors and seniors with a unique opportunity for temporary employment to gain experience in various aspects of the healthcare field by way of the Healthcare Explorer Program. With mentorship and guidance, the Healthcare Explorer provides assistance in various departments throughout the medical center under direct supervision to obtain an overall experience of the healthcare field. This competitive program welcomes high-performing students interested in a career in healthcare. The explorers are selected after undergoing an interview process and submitting a letter of recommendation. 2 0 1 3 A n n u a l REp o r t Value-Based Leadership School of Nursing Affiliations by the Numbers: 32 1 2 School of Nursing Affiliation Agreements Paramedic Science Program Health Education/Public Health Programs 1 209 21 Dietetic Internship Program Classes with contact hours offered by Department of Clinical Education Number of Student Nurse Externs (SNEs): For Sustainability and Growth Consistent with our organizational and nursing strategic directions 2011-2015, specifically #3, patient management outcomes and #8, operational and financial performance, Dianne Aroh recognized opportunities to optimize human, capital and operational resources to reduce waste and increase efficiency to sustain and grow HackensackUMC, while continuing to achieve and maintain high-quality outcomes. The concept of value-based management (VBM) is a systems approach used to manage organizational priorities by identifying the content of value for all stakeholders. Designed to increase the returns on investments (ROI) for all stakeholders, the VBM ideology utilizes a network that carefully connects all the points of interactions to maximize outcomes. Long since woven into the transformative leadership fiber of Ms. Aroh is the vision to apply VBM in our infrastructural tiering. With a clear vision in mind, and the endorsement of our President and Chief Executive Officer Robert Garrett, Ms. Aroh pivoted from the shared governance model and interweaved VBM into Patient Care Services. Aligned with the organization’s priority of waste reduction as a strategy to sustain and grow, Ms. Aroh strategically created a value-based position. Appointed to the role was Joan Colella, DNP, RN, APN-BC, NP-C. Ms. Aroh charged Ms. Colella with assessing care processes through the VBM lens to identify opportunities for improvement, reduce waste while also guaranteeing high quality. Nursing Participation in Interdisciplinary Committees: HackensackUMC nursing participation in interdisciplinary committees occurs at every level of governance throughout the organization. Nurses have input in the strategic directions and decisions affecting nursing practice. Our nurses serve on numerous committees in the capacity of chair, member or advisory. See example below: PROFESSIONAL DEVELOPMENT & EDUCATION COMMITTEE No. of Members Interdisciplinary Committee 46 Medication Safety Committee Purpose & Scope of Committee Decision Making The Medication Safety Committee’s function is to provide ongoing evaluation and monitoring of the medication administration practices to assure safe, effective and efficacious use in medication administration. Nurses Committee Role Andrea Hicks, BSN, RN, CNL Cassandra Martin-Walters, MSN, RN Catherine Herrmann, RN, CCRN, CGRN Diane Ohme, MSN, RN, CPN Donald Daniello, AAS, RN Donna Swartz, RN, CPHQ Elizabeth Vaccarino, BSN, RN, CPEN Karen Beggs, MSN, RN, CPN Kathe Olohan, MSN, RN, APN, CDE Pam Benecke, BSN, RN Krys Toczylowski, MSN, BS, RN, IBCLC Member Member Member Member Member Member Member Member Member Member Member Linda Cohen, MSN, RN, APN, CDE, ADM-BC Linda Parry-Carney, MA, RN-BC Member Member Maria De Jesus, BSN, RN, CNOR Maureen McElwee, MSN, RN Member Member Nancy Van Buitenen, MSN, ANP, CCRN Natalie Callis, MSN, RN-BC, CNL Member Member Pamela Benecke, BSN, RN Susan Karpinski, BSN, RN, CRN Taryn Facella-Scheuer, BSN, RN Member Member Member Teresa Rosolen, BSN, RN, CPAN Joan Reilly, BSN, RN Member Member Work Unit Emergency Trauma Dpt Neo-Natal ICU Consensus Work Unit Role Endoscopy Unit Pediatric Oncology Staff Nurse - Clinical Level III Nurse Manager Staff Nurse - Clinical Level III Nurse Manager Emergency Trauma Dpt Performance Improvement Staff Nurse Performance Improvement Advisor Pediatric Emergency Rm Performance Improvement Nursing Instructor - BS Performance Improvement Advisor Diabetes Center 4 St. John Neonatal Intensive Care Unit Diabetes Center Clinical Education Inpatient Operating Room Pediatric Emergency Rm Critical Care Nursing Performance Improvement 4 St. John Advanced Practice Nurse II Staff Nurse Case Manager Manager Education Specialist Staff Nurse Nurse Manager Advanced Practice Nurse II Performance Improvement Advisor Special Radiology Procedures Nursing Performance Improvement/Rg Compliance Post Anesthesia Care Unit Pre-Anesthetic Evaluation Staff Nurse Nurse Coordinator Manager Staff Nurse - Clinical Level III Staff Nurse “Surely a man has come to himself only when he has found the best that is in him, and has satisfied his heart with the highest achievement he is fit for.” Woodrow T. Wilson Our Staff, Making the Difference 23 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C “Healing Far from Home” / 2 0 1 3 A n n u a l REp o r t Teresita Dimaano, RN Staff Nurse Colon Cancer Prevention Center/Endoscopy Services HackensackUMC Nurse for 21 Years “Pushing Through the Storms” Not only did Teresita Dimaano travel to the remote More than a foot of snow clobbered New Jersey villages of Kibungan and Kapangan in the northern overnight, which meant Evan Epper had to call five Philippines to provide free medical care, she also car services before finding a van driver brave enough helped raise funds for the mission’s supplies and to deliver her and her mission trip’s massive pile of medicine. Together with two other HackensackUMC medical supplies to JFK airport. It was the first leg nurses, Marites Welch and Alma McEnroe, of a long journey to the Philippine town of Abuyog, Teresita helped more than 600 patients receive sophisticated, life-changing care. One patient, a woman with stomach pain so severe she could no longer work, was hesitant to see a doctor at the Evan Epper, RN Staff Nurse, Endoscopy Unit HackensackUMC Nurse for 28 Years where two months after Typhoon Haiyan, the local hospital’s roof was still leaking. “All of the hospital’s supplies were damaged in the storm. They didn’t even have many supplies to begin with,” Epper clinic. Using an anatomy chart purchased at a dollar recalls. Epper says her tireless work ethic required store, Teresita helped locate the source of the pain to deliver care across the world is the same that and connected the woman to the proper treatment. she displays every day at HackensackUMC. “It’s how we do work here in New Jersey, too. We just have more supplies.” “Paying it Forward” Hoshiyuki Iida, RN Staff Nurse Transplant/Medical Oncology HackensackUMC Nurse for Nine Years “Like a Son” Hoshiyuki Iida was living in the United States, 6,500 It’s not unusual to find Dennis Leenig Jr. sitting and miles away from Japan, when he learned of his talking with a patient a half hour after his shift has grandfather’s diagnosis with prostate cancer. “I felt finished for the day. “Working with leukemia patients, helpless,” he says. It was this feeling that drove Hoshi I like that I get to see people through all stages of to become a nurse. “I feel like I’m paying it forward their care. You get to establish a rapport,” he says. It’s with what the nurses and doctors did for him. I treat a relationship that continues even after a patient has patients like I wanted him to be treated.” To Hoshi, being a nurse is more than just a job. “I feel a lot of responsibility for these patients because you become invested emotionally. You go home and you think about your patients.” Dennis Leenig Jr., RN Staff Nurse, Bone Marrow Transplant/Oncology Unit HackensackUMC Nurse for Four Years gone home. Dennis always conducts follow up calls to patients after they’re discharged to see how they’re feeling and to make sure they’re not having trouble getting any medications. “Patients have told me I’m like a son to them and that means the world to me.” Dennis remembers when his own father was a cancer patient at HackensackUMC. A nursing student at the time, it was while visiting his father that he realized his calling was in oncology. 25 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C “We are Ambassadors” Maybe you saw Barbara Zanetto at John F. Kennedy (JFK) International Airport in February lugging two 70-pound bags and a small carry-on. The large bags were carefully packed with donated hospital equipment and supplies. The carry-on contained the few items Barbara brought for herself for the / 2 0 1 3 A n n u a l REp o r t Barbara Zanetto, RN, Coordinator for Orthopaedics and Podiatry in the Inpatient Operating Room HackensackUMC Nurse for 34 Years “Love Story” upcoming week of 16-hour days on a medical mission in Nairobi. This being her fifth mission, Barbara has It was a love story, pure and simple. John and gotten quite good at packing. “We are ambassadors JoAnne Valenti met almost 50 years ago at St. for HackensackUMC nurses and for our country,” she Joseph’s Feast in Lodi, married, and raised a family. says. “My first day in Kenya, caring for a baby with a When John fell ill with cancer last year, their love cleft lip, a mother put her baby in my arms. That trust sustained them even as John grew weaker and that I’m going to give exceptional care to her child is spent more and more time in the hospital. “Even as so humbling. It reminds me why I want to be a nurse.” Besarta Lumani, RN, Clinical Level IV, Staff Nurse, Stroke Unit HackensackUMC Nurse for Nine Years he became weaker, I wanted John to feel he had control over his life,” says Besarta Lumani. “And I wanted to help JoAnne so that she would have no regrets.” During John’s final admission, Besarta and the hospital staff arranged for John and JoAnne to stay in the same room. John passed away with JoAnne by his side, holding his hand. “I know “Change of Heart” Nancy Farnan was preparing law school applications when her brother was diagnosed with terminal cancer. Taking time off to help with his care, she discovered the strength of her need to help patients and decided to pursue nursing instead. Nancy remembers as a young nurse feeling nervous Nancy Farnan, RN, Staff Nurse, Bone Marrow Transplant Unit HackensackUMC Nurse for 17 Years entering a new patient’s room. She credits her growth to the incredible strength of her full team. “Nurses are always helping each other out and that helps us give our all to the patients,” she says. There are some skills you can’t learn from a textbook, so she takes great pride in her role mentoring young nurses. John never felt more human and himself than when surrounded by his wife and family,” Besarta remembers. “If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.” Colin Powell HIghlights at a glance 29 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Service to the Community/Missions Andrea Hicks, MSN, RN, CNL, clinical level IV, nurse educator, Emergency and Trauma Center (ETC). Organized an information session on poison safety for mothers of the Verona/Caldwell Meetup at the Verona Public Library, Verona, NJ. / 2 0 1 3 A n n u a l REp o r t Annamaria Pallante, MSW, LCSW, senior licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Volunteered for the following organizations’ 2013 annual fundraising events: The Children’s Heart Foundation and It’s My Heart in Ridgewood, NJ, and the Juvenile Arthritis Foundation (Kids Get Arthritis Too), Fairleigh Dickinson University, Teaneck, NJ. Barbara Zanetto, BSN, RN, CNOR, clinical level III, coordinator, Orthopaedics and Podiatry, Inpatient Operating Room. International medical mission to Jalapa, Guatemala in February 2013 with International Surgical Mission Support (ISMS) Operation Kids, Pediatric Medical Mission. 103 surgeries completed with more than 500 clinical patients seen and treated. Carol McEvily, RN and Carol Minarick, BSN, RN, CSN, CPN, clinical level II nurses, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Participated in the Damon Runyon 5K at Yankee Stadium, raising $2,500 for cancer research. Carol Minarick, BSN, RN, CSN, CPN, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Volunteer Basic Life Support (BLS) instructor, teaching BLS to teachers, students, and parents free-of-charge. Cathy Parker, BSN, RN, CPN, Pediatric Day Accommodation Suite, Joseph M. Sanzari Children’s Hospital. Food pantry volunteer for St. Paul’s Catholic Church, Ramsey, NJ. Christine M. Perdon, BSN, RN, IBCLC, RLC, lactation consultant, Neonatal Intensive Care Unit (NICU). Provided breastfeeding education for expectant parents at Pottery Barn Kids, Hackensack, NJ, May and September 2013. Christine Vinci, RN, research nurse, Nursing Practice & Research. Volunteered for the Muscular Dystrophy Association (MDA) which provides comprehensive services to families with muscle diseases. Team Captain of “Team Inspirational Journey” for the 2013 MDA Muscle Walk held at The Prudential Center in Newark, NJ, March 2013. The team collectively raised $230,000. Founding member of the MDA’s “A Toast to Life” Cocktail Party and Reception. Committee member for the MDA’s 6th Annual “A Toast to Life” Cocktail Party and Reception, held at 4Sixty6 in West Orange, NJ, December 2013. The event raised $25,000. Member of the Bergen County Board of Special Services Parent Committee. Diane Zeug, BSN, RN, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. International mission to Haiti with Open Door Haiti during the 2013 holiday season. Diane worked as a nurse in the clinic, while her three children helped to paint the school and food house. The family helped to build swing sets for the orphanage and school children. Also, Diane volunteers as a nurse/counselor at the Lighthouse Pregnancy Center, providing nursing care and support to pregnant mothers. She obtains pregnancy tests and helps counsel clients after the pregnancy is confirmed and ensures the mother has the appropriate supplies and resources needed. Doreen Tabussi, BSN, RN, CPN, nurse coordinator, Pediatric Rheumatology, Immunology & Infectious Diseases, Joseph M. Sanzari Children’s Hospital. Volunteered for the First Annual Music Scholarship Fundraiser, Connecticut Farms Church, Union, NJ, March 2013; Arthritis Foundation’s Annual Walk at Fairleigh Dickinson University, Teaneck, NJ, May 2013; Arthritis Foundation’s Camp CHAT (Children Have Arthritis Too!), Hackettstown, NJ, July 2013; Multiple Sclerosis Foundation’s Regal Luncheon, Asbury Park, NJ, September 2013; and Arthritis Foundation’s Juvenile Arthritis Family Day, Edison, NJ, September 2013. Giuseppina Finnerty, MSN, RN-BC, clinical level IV, Urology/Kidney Transplant Department. Facilitated and developed urology inservices, educating registered nurses, advanced practice nurses, technicians, nursing assistants and clinical educators on urology topics at HackensackUMC. The 2013 educational inservice was “Percutaneous Nephrostomy Surgery.” Joanne Pasinski, BSN, RN, CCRN, clinical level IV, Neonatal Intensive Care Unit (NICU). Volunteer altar server scheduler for St. Peter the Apostle Church; volunteer for St. Joseph Regional High School; and neighborhood representative for the American Heart Association, March of Dimes, Autism Awareness and American Diabetes Association. Judy Howes, BSN, RN, OCN, clinical nurse educator, John Theurer Cancer Center and Renee Stein Goetz, MSW, LCSW, senior social worker, Bone Marrow and Stem Cell Transplant Program, John Theurer Cancer Center. Co-facilitator and lead facilitator, respectively, of the Bergen County Adult Post Transplant Support Group, “The New Norm,” the only adult transplant support group in Bergen County, sponsored by the Leukemia & Lymphoma Society. Laura Wisse, BSN, RN, CNOR, clinical level IV, Main Operating Room, robotic coordinator, All Hazards Incident Management Team (AHIMT), and Mobile Satellite Emergency Department – Mobile OR Unit (MSEG 3) clinical coordinator. Volunteer for the Morris County, NJ Medical Reserve Core. Leigh Quintero, BSN, RN, nurse manager, Pediatric Outpatient Neurology, Pediatric Dermatology, Pediatric Epilepsy Monitoring Unit (EMU), Pediatric Outpatient Surgery, and Pediatric Outpatient Ear, Nose and Throat (ENT), Joseph M. Sanzari Children’s Hospital. Volunteered for clothing exchange at a local church in Hackensack, NJ. Lisa Pflug, BSN, RN, CPN, clinical coordinator, Pediatric Day Accommodation Suite, Joseph M. Sanzari Children’s Hospital. International medical mission to Jalapa, Guatemala in February 2013 with International Surgical Mission Support (ISMS) Operation Kids, Pediatric Medical Mission. Provided free plastic and orthopaedic surgeries for underprivileged children. Marina Chen, RN, clinical level II, 4/5 Strawbridge, Medical-Surgical Unit. Disseminated information to breast cancer survivors and educated them on practical and medical ways of 31 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C overcoming intimacy and sexual challenges resulting from cancer treatments at the Northern New Jersey Young Breast Cancer Support Group in Paramus, NJ, and the Holy Name Breast Cancer Support Group in Teaneck, NJ. / 2 0 1 3 A n n u a l REp o r t Melanie Cardona, BSN, RN, CPEN and Edith Marino, BSN, RN, CPEN, clinical level III nurses, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Facilitated holiday toy drive in the Pediatric Emergency Department, obtaining gifts and donations from coworkers so children from low income households could receive toys for the holidays. This benefited the Greater Bergen Community Action - Operation Holiday 2013. Melanie Cardona, BSN, RN, CPEN, clinical level III, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Volunteered for the John Theurer Cancer Center’s Celebrating Life and Liberty event, an annual celebration for John Theurer Cancer Center patients and their loved ones at Liberty State Park, Jersey City, NJ. Melissa Barry, BSN, RN, staff nurse, and Karen Praschil, BSN, RN, nurse coordinator, Pediatric Center for Heart Disease. Coordinated the 2013 Forget Me Not Foundation’s “Resolve Through Sharing” National Conference at the John Theurer Cancer Center at HackensackUMC over a period of three days for more than 30 HackensackUMC staff members providing bereavement training in perinatal death. Michelle (Mickey) Wilder, BSN, RN, CPN, clinical level II, Pediatric Cardiology, Joseph M. Sanzari Children’s Hospital. International medical mission to El Salvador in May 2013 with Heart Care International, an international non-profit organization dedicated to providing and improving the care of congenital heart patients in developing countries. Provided pediatric diagnostic and interventional cardiac catheterizations as well as open heart surgery. Co-chairperson for Annual Beefsteak/Tricky Tray Event, West Paterson, NJ, April 2013; and co-chairperson of the 6th Annual Congenital Heart Defects (CHD) Awareness Walk, Ridgewood, NJ, September 2013. Nanette Bacani Tan, BSN, RN-BC, CGRN, co-chair, Nursing Research and Innovation Council and staff nurse, Pediatric Day Accommodation Room (DAR)/Recovery. Medical mission to Catmon, Cebu, Philippines in October 2013 with the University of San Carlos-Carolinian Nurses Alumni Association (USC-CNAA). Served the indigent Filipino families with different services such as blood pressure and glucose monitoring, minor surgery (excision of cyst), pediatrics “Operation Timbang” weighing scales to monitor nutritional status, OB-GYN, and dental and health teachings. The remaining medicine from HackensackUMC was sent to Tacloban, Philippines following the devastation from super typhoon “Haiyan.” Nicole Argenzia, BSN, RN, CPN, nurse manager; Barbara McGoey, BSN, RN, research nurse; and Lori Torsiello, BSN, RN, staff nurse, the Center for Allergy, Asthma & Immune Disorders. Provided asthma screenings to underserved areas in the Hackensack community by way of HackensackUMC’s Asthma Information Relief (A.I.R.) Express Mobile Care Unit. The team also visited every elementary school in Hackensack, NJ, throughout the year to perform asthma screenings and education. Pamela R. Sutherland, MSN, APN-BC, nurse practitioner, 8 Pavilion West, Blood and Marrow Stem Cell Transplantation. Volunteer for the Christian Health Care Ministry (CHCM), providing free primary care medical visits for undocumented, indigent and uninsured migrant farm workers in Orange and Sullivan Counties, New York. Volunteer for Traveling Health Mobile, providing spiritual counseling and support. Petra Tepper, BSN, RN, ONC, clinical level IV, Orthopaedics. Volunteered time as patient demonstrator, sharing knowledge and experience of amputations and prosthetics at the Joyce Center Prosthetics and Holistic Rehabilitation, Manhasset, NY, April 2013. Certified peer visitor for amputees, empowering amputees through education, support and advocacy. Rachel Peralta, BSN, RN, CCRN, clinical level III, Pediatric Intensive Care Unit (PICU). International medical mission to Jalapa, Guatemala in February 2013 with International Surgical Mission Support (ISMS) Operation Kids, Pediatric Medical Mission. Provided surgical procedures for underprivileged children. Ramonita Jiménez, DNP, MPA, RN, NEBC, administrator, Patient Care Services. International mission to Panama City, Panama, July 2013 with a local church. Due to the high incidence of human trafficking in this city, the team worked with local missionaries, focusing on spiritual and humanitarian work geared toward high school girls. In addition, a two-day free conference for the girls was held. Rosa E. Flores, BSN, RN-BC, PCCN, TNCC, 3 Pavilion West. Volunteer for the Domestic Violence Response Team in Passaic, NJ, providing information regarding available resources, shelters and advocacy to domestic violence abuse victims throughout 2013. Sharon Cadovius-Hardenbergh, RN, MICN, CPN, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Volunteered as camp nurse for the Stewartville Cub Scout Day Camp in the summer of 2013. Teresita C. Dimaano, BSN, RN, RN-BC, Colon Cancer Prevention Center/ Endoscopy Services. Surgical-medical mission to Kapangan and Kibungan, Benguet Province, Philippines, August - November 2013 with the Saint Louis University School of Nursing Alumni Association, USA, Inc. (SLUSONAA, USA, Inc.) Spearheaded fundraising efforts in support of this community outreach project in collaboration with SLUSONAA, Philippines. Total amount raised: $5,400. Volunteered for Public Health Screening & Colon Cancer Prevention/ Colon Cancer Awareness, in conjunction with the Philippine Nurses Association (PNA) Bergen, NJ Subchapter, at the Bergenfield Library, May 2013. Wendy Inserra, RN, CPN, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Founder and chair of “Shop for a Cause,” Macy’s Paramus, NJ, an event which raises money for various charities including March of Dimes, Children’s Aid and Family Services, and the Joseph M. Sanzari Children’s Hospital at HackensackUMC. Volunteer for the Center for Food Action (CFA), helping distribute food packages to families in need. Volunteer for Oakland Braves Football and Cheerleading and Emerson Boys Club Wrestling Program, providing education awareness related to head injuries and concussions to coaches, players and families. 33 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Awards and Recognition / 2 0 1 3 A n n u a l REp o r t Alissa K. Sandler, MSW, LCSW, section chief, Sudden Infant Death Syndrome (SIDS) Center of NJ, social work supervisor, Pediatric Specialty Services, Joseph M. Sanzari Children’s Hospital. Recipient of the CJ Foundation for SIDS Live, Care, Grow, Excellence in Giving Distinguished Service Award on behalf of the SIDS Center of NJ. Barbara Zanetto, BSN, RN, CNOR, clinical level III, coordinator, Orthopaedics and Podiatry, Inpatient Operating Room. 2013 Nurse.com Giving Excellence Meaning (GEM) Award Finalist, NY/NJ Region, for Volunteerism and Service. Jessica Raimo, BSN, RN, staff nurse, Pediatric Oncology, Joseph M. Sanzari Children’s Hospital. Recipient of the 2013 DAISY Award and 2013 Team Spirit Award, HackensackUMC, Hackensack, NJ. Joanne Pasinski, BSN, RN, CCRN, clinical level IV, Neonatal Intensive Care Unit (NICU). Recipient of Who’s Who in Business Plaque. Lisa Pflug, BSN, RN, CPN, clinical coordinator, Pediatric Day Accommodation Suite, Joseph M. Sanzari Children’s Hospital. Recipient of the Most Valuable Team Member – Clinical, HackensackUMC, Hackensack, NJ. Nanette Bacani Tan, BSN, RN-BC, CGRN, co-chair, Nursing Research and Innovation Council and staff nurse, Pediatric Day Accommodation Room (DAR)/Recovery. Recipient of the Certificate of Excellence Award, honoring her valuable contribution as poster presenter in the International Scientific Forum of the University of San Carlos Department of Nursing, October 2013. 2013 DAISY Award Honorees Jessica Raimo, RN Pediatric Oncology Pompeyo Lacsamana, RN 8 Pavilion East Magdalena Pawlik, APN Fetal Care Center Precious Hogo, RN Kirsten Sommer, RN Melanie Yenzer, RN 3 North Patricia Nierstedt, MS, RN, CEN, Trauma Program coordinator, Trauma/Surgical Critical Care & Injury Prevention. Recipient of the Emergency Nurses Association (ENA) State Achievement Award, ENA Leadership Conference, Ft. Lauderdale, FL. Erin Salerno, RN Cardiac Surgery Intensive Care Unit (CSICU) Ramonita Jiménez, DNP, MPA, RN, NE-BC, administrator, Patient Care Services. Recipient of the 2013 TWIN Award (Tribute to Women & INdustry). Irena Jovanoska, RN Surgical Intensive Care Unit (SICU) Mary Beth Ray, RN Coronary Care Unit (CCU) Ivonne Pereira, RN John Theurer Cancer Center Mary Jo Conley, RN Wound Care Janine Insinga, RN Pediatric Epilepsy Monitoring Unit (EMU) Michele Boonstra, RN John Theurer Cancer Center Sharon Cadovius-Hardenbergh, RN, MICN, CPN and Lauren De Jong, BSN, RN, CPEN, clinical level II nurses, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Recipients of a Citation from the County of Somerset Board of Chosen Freeholders in March 2013 for their help in setting up and staffing the Mobile Satellite Emergency Department in Hillsborough, NJ, during the severe flooding from Hurricane Sandy. Susan Mikulak Cacciola, BSN, RN, WCC, LNC, case manager, Emergency and Trauma Center. Recipient of the 2013 Best of Legal Nurse Consultants and Gold Award from the New Jersey Law Journal. Francy Lopez, RN Women and Children’s – High Risk Antepartum Maria Tessinari, RN 8 Pavilion East Sara Dertouzos, RN 4/5 Strawbridge Tina Vacante, RN-BC 2 Main 2013 Nursing Excellence Award Winners ADVANCING AND LEADING THE PROFESSION AWARD: Marybel Zapotosky, BSN, RN, CNOR Clinical Level III, Main Operating Room MANAGEMENT AWARD: Victoria Sica, MPA, BSN, RN, CCRP Director, Clinical Cancer Research, John Theurer Cancer Center CLINICAL CARE AWARD: Eileen Kochis-Whittman, BSN, RN, CURN Clinical Level III, Department of Urology MENTORING AWARD: Wendy Neidich, BSN, RN Nurse Coordinator, Radiation Oncology, John Theurer Cancer Center EDUCATION AWARD: Ann Marie Wisniewski, MSN, RN, AOCN Nurse Instructor, John Theurer Cancer Center FRIENDS OF NURSING AWARD: Eric Durfee Clinical Systems Analyst I, Epic Systems Development INNOVATION AWARD: Kristy Salloum, BSN, RN, CEN, CWOCN Clinical Level III, Emergency and Trauma Center NON-CLINICAL NURSE AWARD: Patricia Megaris, RN RN Case Manager, Case Management SERVICE TO THE COMMUNITY AWARD: Carol Minarick, BSN, RN, CSN, CPN Clinical Level II, Nursing Per Diem, Pediatric Emergency Room TEAM SPIRIT AWARD: Inpatient Pediatric Oncology/Hematology 35 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Academic Appointments / Alissa K. Sandler, MSW, LCSW, section chief, Sudden Infant Death Syndrome (SIDS) Center of NJ, social work supervisor, Pediatric Specialty Services, Joseph M. Sanzari Children’s Hospital. Adjunct instructor at Robert Wood Johnson Medical School, Rutgers, The State University, New Brunswick, NJ. 2 0 1 3 A n n u a l REp o r t Anna Irizarry-Wood, MSW, LCSW, licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital, HackensackUMC. Adjunct instructor at Robert Wood Johnson Medical School, Rutgers, The State University, New Brunswick, NJ. Cassandra A. Martin-Walters, MSN, RN, NE-BC, nurse manager, Neonatal Intensive Care Unit. Clinical preceptor, Nursing Graduate Program at William Paterson University in Wayne, NJ. Denise Menonna Quinn, MSN, RN-BC, AOCNS, oncology nurse, Transplant Division, John Theurer Cancer Center. Adjunct faculty at Bergen Community College in Paramus, NJ. Giuseppina Finnerty, MSN, RN-BC, clinical level IV, Urology/Kidney Transplant Department. Adjunct professor at Bergen County Community College in Paramus, NJ. Kenneth A. Bodkin, Au.D., PASC, manager, Department of Audiology, Joseph M. Sanzari Children’s Hospital. Adjunct faculty at Montclair State University in Montclair, NJ. Lisa Capizzi Marain, MSW, LCSW, senior social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Adjunct instructor at Robert Wood Johnson Medical School, Rutgers, The State University, New Brunswick, NJ. Professional Involvement and Development Alicia Havens, MSW, LCSW, licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Seminar In Field Instructor (SIFI) to effectively supervise and teach graduate social work students. Ann Marie Stiefbold, MSN, RN, APN, CPON, advanced practice nurse (APN), Pediatric Neurology and Neuro-Oncology. Chair of the Steering Council for the Association of Pediatric Hematology/Oncology Nurses (APHON). Barbara Zanetto, BSN, RN, CNOR, clinical level III, coordinator, Orthopaedics and Podiatry, Inpatient Operating Room. Co-chair of Exemplary Professional Practice for NJ Council of Magnet Organizations; co-chair of the Professional Practice Council, HackensackUMC, Hackensack, NJ; and treasurer, Northern Garden State Chapter of the Association of periOperative Registered Nurses (AORN). Catherine Picarelli, BSN, RN, CNN, nurse coordinator, Pediatric Nephrology, Joseph M. Sanzari Children’s Hospital. President of the Northern New Jersey Chapter of the American Nephrology Nurses Association. Christine M. Perdon, BSN, RN, IBCLC, RLC, lactation consultant, Neonatal Intensive Care Unit (NICU). Member of the New Jersey NICU Collaborative; Vermont Oxford Network; International Lactation Consultants Association; Partnership for Maternal and Child Health of Northern New Jersey; and United States Breastfeeding Committee (USBC). David Schnabel, BSN, RN, Pediatric Intensive Care Unit (PICU). Elected nurse representative to the United Nations, on behalf of Sigma Theta Tau International (STTI, The Honor Society of Nursing) and The Nightingale Initiative for Global Health (NIGH, a non-governmental nursing organization). Dena McDonald, BSN, RN, nurse manager, 3 Conklin Medical/Surgical Unit and 4 Link Orthopaedics, and Michelle Kobayashi, BSN, RN, CEN, manager, Emergency Community Operations and Emergency Critical Care Services. Accepted into the American Organization of Nurse Executives (AONE) Nurse Manager Fellowship. Denise Menonna Quinn, MSN, RN-BC, AOCNS, oncology nurse, Transplant Division, John Theurer Cancer Center. Continuing education reviewer for the Oncology Nursing Society and New Jersey State Nursing Association (NJSNA). Doreen Tabussi, BSN, RN, CPN, nurse coordinator, Pediatric Rheumatology, Immunology & Infectious Diseases, Joseph M. Sanzari Children’s Hospital. Member of the American College of Rheumatology – Association of Rheumatology Health Professionals (ARHP) and the Rheumatology Nursing Society. Giuseppina Finnerty, MSN, RN-BC, clinical level IV, Urology/Kidney Transplant Department. President of Northern New Jersey Chapter 114, Society of Urologic Nurses and Associates (SUNA). 37 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Joan Colella, DNP, APN-BC, NP-C, advanced practice nurse (APN), Value-based Projects and Radiation Oncology, Department of Patient Care. Six Sigma Greenbelt – Healthcare, Villanova University, October 2013. Vice president and board member of the Society of Urologic Nurses and Associates’ (SUNA) Northern New Jersey Chapter. / 2 0 1 3 A n n u a l REp o r t Katie DeMarco, MSN, MSHS, APN-C, FNP-BC, CHPN, Palliative Medicine Advanced Practice Nurse (APN), Pain & Palliative Medicine Institute. Founding member and vice president of Legislation and Health Policy, New Jersey Palliative Care APN Consortium. Laura Wisse, BSN, RN, CNOR, clinical level IV, Main Operating Room, robotic coordinator, All Hazards Incident Management Team (AHIMT), and Mobile Satellite Emergency Department – Mobile OR Unit (MSEG 3) clinical coordinator. Secretary for the Northern Garden State Chapter of the Association of periOperative Registered Nurses (AORN). Leigh Quintero, BSN, RN, nurse manager, Pediatric Outpatient Neurology, Pediatric Dermatology, Pediatric Epilepsy Monitoring Unit (EMU), Pediatric Outpatient Surgery, and Pediatric Outpatient Ear, Nose and Throat (ENT), Joseph M. Sanzari Children’s Hospital. Co-chair of the Pediatric Special Focus Group for the American Association of Neuroscience Nurses (AANN). Lisa Capizzi Marain, MSW, LCSW, senior social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Advisory member, Next of Kin Services and Communication Committee, Scientific Working Group for Medicolegal Death Investigation – Nationwide. Mary Zetelski, MSW, LCSW, licensed clinical social worker and Annamaria Pallante, MSW, LCSW, senior licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Facilitated a support group for patients with atypical hemolytic uremic syndrome with the National Organization of Rare Disorders. Mary Zetelski, MSW, LCSW, licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Facilitator and presenter for parents and teens: “Taking Diabetes to College,” Juvenile Diabetes Research Foundation (JDRF), August 2013. Marybel Zapotosky, BSN, RN, CNOR, clinical level III, Main Operating Room. Co-chair president of Association of periOperative Registered Nurses (AORN) Northern Garden State Chapter. Michelle (Mickey) Wilder, BSN, RN, CPN, clinical level II, Pediatric Cardiology, Joseph M. Sanzari Children’s Hospital. President and member of the Board of Directors for the Congenital Heart Defects (CHD) Coalition. Nanette Bacani Tan, BSN, RN-BC, CGRN, co-chair, Nursing Research and Innovation Council and staff nurse, Pediatric Day Accommodation Room (DAR)/Recovery. Board member, University of San Carlos- Carolinian Nurses Alumni Association (USC-CNAA). Norie Epstein Hubner, MSW, LCSW, senior social worker; Annamaria Pallante, MSW, LCSW, senior licensed clinical social worker; and Mary Zetelski, MSW, LCSW, licensed clinical social worker, Pediatric Specialty Social Work Services, Joseph M. Sanzari Children’s Hospital. Completed Sibshops Facilitator Training Program. Palka Anand, BSN, RN, CCRP, oncology clinical research nurse coordinator, Multiple Myeloma Division, John Theurer Cancer Center. Clinical Cancer Research Unit-Based Council cochair, John Theurer Cancer Center at HackensackUMC, Hackensack, NJ. Patricia Nierstedt, MS, RN, CEN, trauma program coordinator, Trauma/Surgical Critical Care & Injury Prevention. Immediate past president, New Jersey Emergency Nurses Association. Petra Tepper, BSN, RN, ONC, clinical level IV, Orthopaedics. Member-at-large, New Jersey State Nursing Association, Region III, Essex and Union Counties. Sandra Emmanuel, MA, RN-BC, educational specialist, Department of Clinical Education. Chairperson of the Nominations Committee for the Consortium of New Jersey Nurse Educators. Susan Campeau, BSN, RN, clinical level II, Pediatric Neurology, Joseph M. Sanzari Children’s Hospital. Member of the American Association of Neuroscience Nurses (AANN). Susan Mikulak Cacciola, BSN, RN, WCC, LNC, case manager, Emergency and Trauma Center. Board member, American Association of Legal Nurse Consultants, NJ Chapter; board member and member-at-large, New Jersey Association of Nurse Anesthetists (NJANA) Region 2; and member, Sigma Theta Tau International (STTI) Honor Society of Nursing. Teresita C. Dimaano, BSN, RN, RN-BC, Colon Cancer Prevention Center/ Endoscopy Services. President, Saint Louis University School of Nursing Alumni Association, USA, Inc. (SLUSONAA, USA, Inc.), April 2013 to date; assistant treasurer, Philippine Nurses Association, Bergen, NJ Subchapter; and chair, HackensackUMC’s Nursing Research and Innovation Council. Theresa M. Gabay, MSN, APN, CNRN, advanced practice nurse (APN) II, Department of Pediatrics/Neurosurgery. National chairperson, Special Focus Groups (SFG) for the American Association of Neuroscience Nurses (AANN). Director of Greater New York Chapter of AANN. Victoria Correale, MSN, RN-BC, education specialist, Department of Clinical Education. Nursing Professional Development Content Expert Panelist for the American Nurses Credentialing Center (ANCC), 4 year term. Assists in the development of the ANCC certification exam for the Nursing Professional Development Role. 39 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Promotions Publications Andrea Hicks, MSN, RN, CNL Appointed to nurse educator of the Emergency and Trauma Center Colella. J. & Gejerman, G. (2013). Survivorship health information counseling for patients with prostate cancer. Urologic Nursing, 33(6): 273-281. Annamaria Pallante, MSW, LCSW Appointed to senior social worker in Pediatric Specialty Social Work Services / 2 0 1 3 A n n u a l REp o r t Christi Iacono, BSN, RN-BC Appointed to clinical documentation specialist in the Finance Department Lisa Pflug, BSN, RN, CPN Appointed to clinical coordinator of the Pediatric Day Accommodation Suite, Joseph M. Sanzari Children’s Hospital. Susan Thompson, BSN, RN, CCRN Appointed to administrative supervisor of the Neonatal Intensive Care Unit (NICU) Victoria Mulbauer, BSN, RN, CPEN Appointed to administrative supervisor of the Pediatric Emergency Department Douglas, C. (2013). An evidence-based practice approach to increase bed availability on medical surgical units. The University of the Philippines Nursing Alumni Association International (UPNAAI) Nursing Journal, Vol. 9, No.1, pg. 41-46. Gabay, T. M., Disbato, J. A., Schultz, T. (2013). Transition from pediatric to adult care. Nursing Care of the Pediatric Neurosurgery Patient, 413-430. 2nd Edition of a new reference textbook. Gabay, T. M. & Ledet, D. (2013). Neurovascular disease. Nursing Care of the Pediatric Neurosurgery Patient, 283-331. 2nd Edition of a new reference textbook. Hauk, M., McGoey, B., Michelis, M.A., Patel, P. (2013). Juniper mini quality of life questionnaire scores do not reflect objective measures of asthma control in a northern New Jersey practice. Journal of Asthma and Allergy Educators, Vol. 4, No. 5, pg. 244-245. Hauk, M., McGoey, B., Michelis, M.A., Patel, P. (2013). The value of juniper mini quality of life scores in asthmatic patients and its use in clinical management. Journal of Asthma and Allergy Educators, Vol. 4, No. 5, pg. 245-246. McBride, L. & Samuel, C.O. (2013). The side effect profile of Carfilzomib: From clinical trials to clinical practice. Journal of the Advanced Practitioner in Oncology, Vol. 4. Suppl. 1. Quinn, D.M. (2013). Safety handling of chemotherapy agents in the non-oncology setting. Journal of Infusion Nursing Society, 36(3), 199-204. Stiefbold, A.M. (2013). Headaches. Telephone triage guidelines. A professional resource for pediatric hematology oncology and stem cell transplant nurses. Association of Pediatric Hematology/Oncology Nurses, 143. Abstracts/Presentations Alissa K. Sandler, MSW, LCSW, “Unexpected Revelations: When Children are Not What Their Parents Anticipated,” 17th Biomedical Ethics Symposium, HackensackUMC, Hackensack, NJ, October 2013. (Panelist) Barbara McGoey, BSN, RN; Mary Ann Michelis, M.D.; Parimal Patel, medical student; and Michael Hauk, research student, “The Value of Juniper Mini Quality of Life Scores in Asthmatic Patients And Its Use In Clinical Management” and “Juniper Mini Quality of Life Questionnaire Scores do not Reflect Objective measures of asthma control in a Northern New Jersey Practice,” National Meeting of American Association of Asthma Educators, Charleston, SC, August 2013. Brian Faley, Pharm.D.; Joseph Feldman, M.D., FACEP; Douglas Finefrock, D.O.; Michelle Kobayashi, BSN, RN, CEN; Gabrielle Procopio, Pharm.D.; and Michael Wynd, Pharm.D., BCPS, “Assessing the Impact of Pharmacy Student Collected Medication Histories in an Observation Unit,” Annual Meeting of the American Association of Colleges of Pharmacy, Chicago, IL, July 2013. Brian Faley, Pharm.D.; Joseph Feldman, M.D., FACEP; Douglas Finefrock, D.O.; Michelle Kobayashi, BSN, RN, CEN; Gabrielle Procopio, Pharm.D.; and Michael Wynd, Pharm.D., “Pharmacist Collected Medication Histories in an Observation Unit,” 32nd Annual Eastern States Conference for Pharmacy Residents and Preceptors, Hershey, PA, May 2013. Christine M. Perdon, BSN, RN, IBCLC, RLC, “Infant Driven Feeding in the NICU and Evidence-Based Family-Centered Approach,” HackensackUMC’s Second Annual Innovation Day, Hackensack, NJ, February 2013; “Human Milk Use in the NICU – Road to Exclusivity,” HackensackUMC’s CQI Donor Milk Project, Hackensack, NJ, June 2013; and “Breastmilk/Breastfeeding 101 - Human Milk Project,” New Jersey NICU Collaborative Webinar, July 2013. Daisy Gershuny, MS, CGC, “Phenotype of 46,XY,der(22)t(15;22)(q24.3;q13.31) resulting from a paternal balanced reciprocal translocation between chromosomes 15 and 22,” National Society of Genetic Counselors, San Diego, CA, October 2013. Dianne Aroh, MS, RN, NEA-BC, Joan Colella, DNP, APN-BC, NP-C and Claudia Douglas, DNP, RN, APN-C, CNN, “A Non-Traditional Home Care Pilot Program for Heart Failure Patients,” Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Doreen Tabussi, BSN, RN, CPN, “The Registered Nurse,” Kennedy High School, Paterson, NJ, May 2013; and “School Issues and Chronic Diseases,” Arthritis Foundation Family Day, Edison, NJ, September 2013. George Carter, MBA, BS, NREMT-P and Jeanette Previdi, MPH, BSN, RN-BC, “When Medics Talk, Our Doctors Listen,” Premier Breakthroughs Quality Conference, San Antonio, TX, June 2013. Giuseppina Finnerty, MSN, RN-BC, “Preparing for the Prostate Cancer DSC,” Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Helio Pedro, M.D. and Sivya Twersky, MS, CGC, “Grand Rounds: Hereditary Cancer Risk Assessment,” HackensackUMC at Mountainside, Montclair, NJ, February 2013. 41 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C / 2 0 1 3 A n n u a l REp o r t Joan Colella, DNP, APN-BC, NP-C and Jodi Galesi, MSN, RN, APN-C, “The APN Peer Review Process: The Transformational Journey,” Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Krystyna Toczylowski, MSN, RN, IBCLC, “Getting Out of the Driver’s Seat: Implementation of Infant Driven Feeding in a Level III NICU,” Vermont Oxford Network Neonatal Intensive Care Annual Quality Congress, Chicago, IL, October 2013. Joanne Pasinski, BSN, RN, CCRN and Susan Thompson, BSN, RN, CCRN, “Pathway to Portfolio Development Workshop,” HackensackUMC, Hackensack, NJ, September and November 2013. Laura McBride, BSN, RN, OCN, CCRP, “Enhancing Clinical Trial Discussions with Multiple Myeloma Patients,” 30th National Oncology Conference of the Association of Community Cancer Centers, Boston, MA, October 2013. Jodi Galesi, MSN, RN, APN-C, “Nurse Driven Mobility Protocol,” Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Judith Solomon, MSW, LCSW, MPH, “Care Giving for the Caregivers: First Aide for the Soul,” Difficult Concepts in Palliative Care, John Theurer Cancer Center, Hackensack, NJ, May 2013. Kathryn Colon, BSN, RN, CPHON; Gina Dovi, MSN, RN, CPHON; and Melanie Nycz, MS, RN, CPNP-PC, “The Effects of Cryotherapy in Pediatric Stem Cell Transplant Patients,” Association of Pediatric Hematology/Oncology Nurses (APHON) 37th Annual Conference and Exhibit, Louisville, KY, September 2013. Katie DeMarco, MSN, MSHS, APN-C, FNP-BC, CHPN and Pam Benecke, BSN, RN-BC, “Pain Champion Program & HCAHPS,” Sixth Annual Advanced Practice Nurse Conference, HackensackUMC, Hackensack, NJ, November 2013. Katie DeMarco, MSN, MSHS, APN-C, FNP-BC, CHPN, “Solving the EMR Puzzle,” Center to Advance Palliative Care National Conference, Dallas, TX, November 2013. Laura Metcalfe, MSN, RN, APN, AOCNS and Joanna P. Mohney, BSN, RN, OCN, “Novel Therapy and the Patient Experience in Progressive, Advanced CRC: The Nurse Perspective,” a CME/CNE video presentation for PeerView Press, December 2013. Leigh M. Ettinger, M.D.; Kenneth V. Lieberman, M.D., and Catherine Picarelli, BSN, RN, CNN, “ACTH Gel for Treating Steroid Resistance (SR) and Oral Steroid Intolerance (OSI) in Pediatric Minimal Change Nephrotic Syndrome (MCNS),” 16th Tri-Annual International Pediatric Nephrology Association (IPNA) Congress, Shanghai, China, September 2013. Leigh Quintero, BSN, RN, “Concussions,” Lunch and Learn, HackensackUMC, Hackensack, NJ, October 2013. Lisa Capizzi Marain, MSW, LCSW, “Helping Caregivers Provide the Best Supportive Environment,” National Organization for Rare Disorders, Hasbrouck Heights, NJ, April 2013 and Jersey City, NJ, August 2013. Mary Merwin, BSN, RN, C-ME, “Blood Pressure Monitoring In The Clinical Setting,” Holy Name Medical Center, Teaneck, NJ, September 2013. Melinda S. Weber, MS, RN, APN, AOCN, C; Diana DiQuarto, MSN, RN; and Greg Eskinazi, RPh, BCOP, “Building the John Theurer Cancer Center Oncology Evidence-Based Supportive Therapy Guidelines for Symptom Management into the Electronic Medical Record: A Multidisciplinary Collaboration,” Sixth Annual Advanced Practice Nurse Conference, John Theurer Cancer Center, HackensackUMC, Hackensack, NJ, November 2013. Nanette Bacani Tan, BSN, RN-BC, CGRN, “Care Delivery Model at HackensackUMC,” International Scientific Forum at University of San Carlos - Talamban Campus, Cebu City, Philippines, October 2013. Petra Tepper, BSN, RN, ONC, “Prosthetic Parity and Amputee Awareness: The Role of the Nurse Advocate,” New Jersey State Nurses/Institute for Nursing Convention, Atlantic City, NJ, October 2013. Sarah Parisotto, MS, CGC, “Homozygous Mutations in the serine Hydroxymethyltrasnferase 1 (SHMT1) Gene as a Novel Etiology for Childhood Ataxia and Developmental Regression,” National Society of Genetic Counselors, San Diego, CA, October 2013. Sivya Twersky, MS, CGC, “Screening for Hereditary Breast Cancer,” Excelis Inc., Clifton, NJ, October 2013. Stephanie Garcia, Au.D., “Audiologist,” New Jersey Early Hearing Detection and Intervention (NJ EHDI) Program Webinar, August 2013. Susan Mikulak Cacciola, BSN, RN, WCC, LNC, “Nutrition, Protein Energy Malnutrition and the Medical Legal Pitfalls of Care,” Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Teresita C. Dimaano, BSN, RN, RN-BC, “Nursing Research & Innovation Council (NRIC): Looking Back Then and Now: Its Accomplishments,” HackensackUMC’s Second Annual Innovation Day, Hackensack, NJ, February 2013 and Sixth Annual Advanced Practice Nurse (APN) Conference, HackensackUMC, Hackensack, NJ, November 2013. Theresa M. Gabay, MSN, APN, CNRN, “Surgical Options for the Epilepsy Patient,” New York University Hospital, New York City, NY, sponsored by the Greater New York Chapter of the American Association of Neuroscience Nurses (AANN), November 2013. 43 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Nursing Research Studies and Evidence-Based Practice (EBP) Projects at a Glance / 2 0 1 3 A n n u a l REp o r t Beth P. Geltman, RN, HNB-BC Holistic Nurse Baccalaureate Board Certified Jackie Nemeth, MSW, LCSW Licensed Clinical Social Worker Brenda Woelfel, RN, OCN Oncology Certified Nurse Jennifer Gill, NP-C Nurse Practitioner Carmela Cuccurullo, RN, OCN Oncology Certified Nurse Joanna P. Mohney, RN, OCN Oncology Certified Nurse Cynthia Bachemin, MSN, RN; Sharon Burrows, BSN, RN, CPN; Jennifer Kirkby, BSN, RN, CPN; Karen Madigan, BSN, RN, CPON; and Lisa Pflug, BSN, RN, CPN. “To what degree does nursing attire influence the patient’s perception of the care experience?” Cassandra A. Martin-Walters, RN, NE-BC Nurse Executive - Board Certified Joy Trangone, RN, OCN Oncology Certified Nurse Kathryn Colon, BSN, RN, CPHON; Gina Dovi, MSN, RN, CPHON; Nancy Durning, RN, APN.C.; Jeanette Haugh, MA, RN, APN, CPON, CCRC; Melanie Nycz, MS, RN, CPNP-PC, CPHON, and Nancy Polifroni, MS, RN, CPNP. “The Effects of Cryotherapy in Pediatric Stem Cell Transplant Patients.” Colleen F. Kearney, RN, NE-BC Nurse Executive - Board Certified Courtney Anderson, RN, OCN Oncology Certified Nurse Kathleen Laico, RN, OCN Oncology Certified Nurse Kesha Patel, BSN, RN; Claudia Douglas, DNP, RN, CNN, APN-C; Christine Vinci, RN; Rose Williams, BSMT, MSCRA, CCRP; Kelly Innamorato, BSN-C, RN; Stephanie Bruno, BSN, RN-C, WHNP-C; Janice Kozzi, MSN, RN-BC, CNL, LNCC; and Deborah Graham, BSN, RN. “International Watson Caritas Comparative Database (IWCCD) Study.” Dawn M. Siek, RN-BC Registered Nurse - Board Certified Kristin Ivanovski, RN, CCRP Certified Clinical Research Professional Diana Hernandez, RN, PCCN Progressive Care Certified Nurse Krystin Saglimbene, RN, OCN Oncology Certified Nurse EBP: RESEARCH: Joan Colella, DNP, RN, APN-BC, NP-C. “Sitter Safety Zone Project.” Brian Faley, Pharm.D.; Joseph Feldman, M.D., FACEP; Douglas Finefrock, D.O.; Michelle Kobayashi, BSN, RN, CEN; Gabrielle Procopio, Pharm.D.; and Michael Wynd, Pharm.D., BCPS. “Assessing the Impact of Pharmacy student collected medication histories in an observation unit.” Joan Colella, DNP, RN, APN-BC, NP-C; Claudia Douglas, DNP, RN, APN-C, CNN; Phyllis McKiernan, MSN, APN, OCN; and Ann Marie Wisniewski MSN, RN, AOCN®. “Mucositis.” Joan Colella, DNP, RN, APN-BC, NP-C and Jodi Galesi, MSN, RN, APN-C. “Nurse Driven Mobility Protocol.” Oscar Acosta, BSN, RN, ONC, Veronica Betts, DNP(c), MSN, RN; and Joan Colella, DNP, RN, APN-BC, NP-C. “Discharge Education: Three Day Teach-back Method.” Palka Anand, BSN, RN, CCRP; Veena Batra; Urszula Bednarz, BS, CCRP; Elizabeth Bilotti, MSN, MSJ, ANP-BC, RN; Kristin Ivanovski, RN; Laura McBride, BSN, RN, OCN, CCRP; Ann McNeill, MSN, RN, APN; Laura Raucci, BS, CCRP; Joshua Richter, M.D.; David S. Siegel, M.D., Ph.D.; Judy Smith, BSN, RN, CCRP and David H. Vesole, M.D., Ph.D., FACP. “Preliminary Results of a Phase I/II Study of Carfilzomib, Lenalidomide, Vorinostat and Dexamethasone (QUAD) in Relapsed and/or Refractory Multiple Myeloma (MM).” Submission for 18th Congress of the European Hematology Association, Stockholm, Sweden, June 13-16, 2013. First Time Certifications in 2013 Cathy Parker, RN, CPN Certified Pediatric Nurse Dorothy Chan, RN, PCCN Progressive Care Certified Nurse Faith Pedersen, RNC, IBCLC International Board Certified Lactation Consultant Grace Perry, APN-C, OCN Nurse Practitioner Oncology Certified Nurse Judi Toback, RN, OCN Oncology Certified Nurse Justin Angeles, RN, PCCN Progressive Care Certified Nurse Karen Mellone, RN, OCN Oncology Certified Nurse Lauren De Jong RN, CPEN Certified Pediatric Emergency Nurse Lisa B. Kramer, RN, OCN Oncology Certified Nurse Lisa Capizzi Marain, MSW, LCSW Certified Clinical Trauma Professional Maureen Murphy, RN, OCN Oncology Certified Nurse Melanie Nycz, RN, CPNP-PC Certified Pediatric Nurse Practitioner - Primary Care Melissa Arroyo-Hernandez, RN, CEN Certified Emergency Nurse Meredith McEllen, RN, OCN Oncology Certified Nurse Michele S. Boonstra, NP-C Nurse Practitioner Rebecca Vriesema, RN, OCN Oncology Certified Nurse Rosa E. Flores, RN-BC, PCCN, TNCC Progressive Care Certified Nursing Trauma Nursing Core Course Samantha Siegel, APN-C Nurse Practitioner Sandra Emmanuel, RN-BC Registered Nurse - Board Certified Sandy Rozema, NP-C Nurse Practitioner Sharon Cadovius-Hardenbergh, RN, MICN Certified Mobile Intensive Care Nurse Tonimarie Notare, RN-BC Medical Surgical Certified Nurse 45 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Academic Advancement Allison Abate, BSN, RN, OCN, clinical infusion nurse, John Theurer Cancer Center. BSN from Thomas Edison State College. Kristin Ivanovski, RN, CCRP, oncology research nurse coordinator, Multiple Myeloma Division, John Theurer Cancer Center. Enrolled in RN to BSN Program at Chamberlain College of Nursing, March 2013 to present. / 2 0 1 3 A n n u a l REp o r t Angelica Castro, BSN, RN, research nurse coordinator, Nursing Practice & Research. Associate in Applied Science in Electronics Engineering Technology from the Cleveland Institute of Electronics. Laura Maccone, MS, RN, CCRN, Rapid Response Team. MS, Family Nurse Practitioner from Rutgers University. Beth Kwiatkowski, BSN, RN, CEN, Cardiovascular Partners. BSN from The College of Saint Elizabeth. Laureen Ministero, BSN, RN, Post Anesthesia Care Unit (PACU). BSN from The College of Saint Elizabeth. Christopher C. Garcia, BSN, RN, 3 North. BSN from Saint Peters University. Lisa Pflug, BSN, RN, CPN, clinical coordinator, Pediatric Day Accommodation Suite, Joseph M. Sanzari Children’s Hospital and Laura Van De Putte, BSN, RN, CPON, nurse manager, Pediatric Day Accommodation Suite, Reuten Clinic, Pediatric Nephrology, Pediatric Pain & Palliative Care and Pediatric Oncology, Joseph M. Sanzari Children’s Hospital. Fairleigh Dickinson University Master’s Program for Clinical Informatics to present. Claudia Douglas, DNP, RN, CNN, APN-C, manager, Nursing Practice & Research. Doctorate in Nursing Practice from Fairleigh Dickinson University. Colleen D’Angiolillo, MSN, RN, CNOR, Main Operating Room. MSN, Education Track, from William Paterson University. Courtney DiBona, MSN, RN-BC, nursing care coordinator, Accountable Care Organization. MSN, Clinical Management with a Transcultural Focus, from Kean University, Nathan Weiss Graduate School. Denise Menonna Quinn, MSN, RN-BC, AOCNS, oncology nurse, Transplant Division, John Theurer Cancer Center. First year DNP student at William Paterson University. Margaret Orzechowski, MSN, RN, administrative head nurse, 3 Conklin. MSN in Health Systems Administration from Seton Hall University. Marieta Branis, DNP, RN, NP-C, ANP-BC, oncology advanced practice nurse, Women’s Oncology Division, John Theurer Cancer Center. Doctorate in Nursing Practice from Fairleigh Dickinson University. Marybel Zapotosky, BSN, RN, CNOR, clinical level III, Main Operating Room. AAS to BSN at the College of Saint Elizabeth. Gina Dovi, MSN, RN, CPHON, clinical level III, Pediatric Hematology/ Oncology/BMT, Joseph M. Sanzari Children’s Hospital. BSN to MSN at Ramapo College. Matthew Schmarak, BSN, RN, Emergency & Trauma Center. BSN from William Paterson University. Gina Jaye, MAS, BSN, RN, Women’s Health. Master’s Degree in Administrative Science from Fairleigh Dickinson University. Melanie Nycz, MS, RN, CPNP-PC, CPHON, clinical level III, Pediatric Oncology. BSN to MS at Rutgers University. Grace Perry, MSN, RN, OCN, NP-C, advance practice nurse, John Theurer Cancer Center. BSN to MSN at Fairleigh Dickinson University. Melissa Arroyo-Hernandez, MSN, RN, CEN, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. BSN to MSN in education at Felician College. Jaclyn Doell, MSN, RN, Pediatric Intensive Care Unit, Joseph M. Sanzari Children’s Hospital. BSN to MSN in Nursing Education at Ramapo College. Joan Colella, DNP, RN, APN-BC, NP-C, Value-based Projects APN, Department of Patient Care. Doctorate of Nursing Practice from Fairleigh Dickinson University. Justyna Potocka, BSN, RN, CDS, clinical documentation specialist, Clinical Documentation Department. BSN with highest honor from the College of Saint Elizabeth. Monina Galapon, BSN, RN, CPNP, clinical level II, Pediatric Emergency Department, Joseph M. Sanzari Children’s Hospital. Passed Pediatric APN Boards in November 2013. Nicole Simone, MSN, RN, PCCN, Coronary Care Unit (CCU). MSN from the Adult Gerontology Program, Rutgers College of Nursing. Njoki Ng’ang’a, Ph.D., MSc, RNC, clinical level IV, Labor & Delivery. Doctor of Philosophy degree in Nursing from Columbia University. 47 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C Retirees Ramonita Jiménez, DNP, MPA, RN, NE-BC, administrator, Department of Patient Care. Doctorate of Nursing Practice from the University of Medicine and Dentistry of New Jersey. Rayda Garcia, BSN, RN, 9 Pavilion West. BSN from Saint Peters University. Samantha Jayne Rodgers, MSN, RN, Orthopaedics. BSN to MSN at Rutgers University. / 2 0 1 3 A n n u a l REp o r t Shoshanah Haricha, BSN, RN, Center for Occupational Medicine. BSN from South University Online. Susan Dunn, BSN, RN, LNC, CNOR, Center for Ambulatory Surgery – Operating Room (CAS-OR). BSN from the College of Saint Elizabeth. Tara Gregorio, MS, RN, CEN, Emergency & Trauma Center. MS, Family Nurse Practitioner from Rutgers University. Key BSN – Bachelor of Science in Nursing MS – Master of Science MSN – Master of Science in Nursing Diane Ohme, MS, RN Nurse Manager Inpatient Pediatric Oncology and General Pediatrics “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” William A. Foster Pursuing Superior Quality & Unsurpassed Patient Satisfaction 51 Pat i e n t C a r e S e r v i c e s at H a c k e n s a c k U M C 2013 Falls / Pressure Ulcer / Infection Control Data Patient Care Services / Falls | Falls with Injury: 2008 - 2013 FALLS FALLS with Injury 700 / 2 0 1 3 A n n u a l REp o r t 0 ZERO Catheter-Associated Urinary Tract Infections (CAUTI) in the Pediatric Intensive Care Unit (PICU) 600 586 514 500 425 400 357 0 320 300 ZERO Ventilator-Associated Pneumonia (VAP) 253 200 in the Pediatric Intensive Care Unit (PICU) 100 102 92 103 72 53 50 0 0 2008 ZERO Central Line-Associated Bloodstream Infections (CLABSI) in the Neonatal Intensive Care Unit (NICU) for the following birth weight categories: 2009 2010 2011 2012 2013 Patient Care Services / Nosocomial Pressure Ulcers Rates: 2008 - 2013 751-1000 g | 1001-1500 g | 1501-2500 g TOTAL YEARLY RATE PRESSURE ULCER 0 ZERO 0.9% Ventilator-Associated Pneumonia (VAP) in the Neonatal Intensive Care Unit (NICU) for the following birth weight categories: 0.8% <750 gms | 751-1000 gms | 1001-1500 gms 1501-2500 gms | >2500 gms 0.6% 0.7% 0.5% 0.4% 0.3% 0.2% 0.1% 0.0% 2009 2010 2011 2012 2013 Patients’ Perception of Care December 31, 2013 HackensackUMC 2013 4Q Press Ganey Database Mean HackensackUMC 2013 4Q Press Ganey Database Mean (+/-) Children’s hospital inpatient overall mean 93.5 90.0 +3.5 (+/-) HCAHPS - Hospital Consumer Assessment of Healthcare Providers and Systems (Top Box Percent) Communication with Nurses (Percent “Always”) 83.8 79.4 +4.4 Friendliness/courtesy of nurses 96.3 94.3 +2. Responsiveness of Hospital Staff (Percent “Always”) 69.0 65.8 +3.2 Nurse’s promptness in response to call button 94.3 90.7 +3.6 Nurse’s attitude toward requests 96.6 92.8 +3.2 Pain Management (Percent “Always”) 73.5 70.8 +2.7 Nurse’s attention to special/personal needs 95.5 91.7 +2.8 Nurse informed you using clear language 96.2 93.0 +1.8 Inpatient Overall Mean 90.9 88.9 +0.2 Skill of nurses 96.2 93.5 +2.7 Friendliness/courtesy of the nurses 94.1 93.2 +0.9 Skill in blood draw 90.9 87.1 +3.8 90.7 86.0 +4.7 Promptness, response to call 88.2 87.0 +1.2 Skill of the IV starter Attention to special/personal needs 91.2 89.3 +1.9 Concern of comfort during T&T 91.5 89.0 +2.5 93.6 91.1 +2.5 Nurse’s attitude toward requests 92.1 90.7 +1.4 Explained in language understood How well the nurses kept you informed 91.2 88.6 +2.6 Accommodations/comfort for visitors 93.2 86.9 +6.3 93.2 90.1 +3.1 Skill of the nurses 94.5 92.4 +2.1 Instructions for child home care Staff concern for patient’s privacy 90.1 88.8 +1.3 Staff concern for privacy 94.0 90.3 +3.7 92.3 89.0 +3.3 How well your pain was controlled 89.9 87.6 +2.3 Staff sensitivity to inconvenience Staff addressed emotional needs 88.1 86.4 +1.7 Staff addressed emotional needs 91.6 87.5 +4.1 91.5 87.6 +3.9 Staff worked together to care for patient 92.8 90.7 +2.1 Response to concerns and complaints Likelihood of recommending this hospital to others 93.5 89.9 +3.6 Staff include your decision regarding treatment 93.4 89.1 +4.3 Respect for your knowledge of child 92.8 89.7 +3.1 Overall rating of care given 93.5 90.9 +2.6 Staff concerned not to frighten child 93.6 90.7 +2.9 Speed of discharge process 83.7 81.1 +2.6 How well your child’s pain was controlled 93.3 89.2 +4.1 Instructions for care at home 89.1 87.8 +1.3 Staff concerned to make stay restful 92.3 88.8 +3.5 Staff worked together 95.0 91.2 +3.8 Likelihood of recommending this hospital to others 95.6 92.9 +2.7 Children’s Hospital Neonatal Intensive Care Unit 92.9 89.5 +3.5 AMBULATORY SURGERY Overall Mean 96.0 94.5 +1.5 Friendliness of nurses 97.5 96.8 +0.7 Skill of nurse starting IV 94.4 92.7 +1.7 Information day of surgery 96.1 94.5 +1.6 Nurse’s concern for comfort 96.2 94.4 +1.8 Info given during delivery regarding baby 93.0 84.9 +8.1 Nurse’s courtesy toward family 96.7 95.1 +1.6 Emotional support to mother 93.4 86.8 +6.6 Information given to patient family 94.8 93.2 +1.6 Staff allowing mother to see baby 86.9 84.7 +2.2 Instructions regarding home care 94.8 93.0 +1.8 Info regarding baby’s condition at birth 89.8 83.3 +6.5 Confidence in skill of nurses 96.2 95.0 +1.2 Info regarding events post delivery 86.7 82.1 +4.6 Staff ID patient/procedure before surgery 97.5 96.5 +1.0 94.0 90.7 +3.3 Degree pain was controlled 94.2 93.0 +1.2 How well nurses communicated with you in a straight forward manner Response to concerns and complaints 94.5 92.4 +2.1 Nurse help understand treat/prog 93.7 91.4 +2.3 Overall rating of care 96.9 95.5 +1.4 Nurse cared about baby as a person 95.1 93.0 +2.1 Nurse’s encouragement of your participation in your baby’s care when possible 95.5 92.9 +2.6 93.6 90.8 +2.8 Nurse attentiveness: special needs 92.2 89.7 +2.5 Nurse respected parental role 95.5 91.3 +4.2 Nurse helped you to get to know the baby 93.6 90.6 +3.0 Nurse courtesy by phone 95.8 91.9 +3.9 Degree staff worked together 97.1 95.8 +1.3 Likelihood of recommending center to others 97.2 95.4 +1.8 Nurse support: breastfeeding HackensackUMC 2013 4Q Press Ganey Database Mean HackensackUMC 2013 4Q Press Ganey Database Mean (+/-) Pediatric emergency department OVERALL MEAN 90.7 86.7 +4.0 (+/-) Children’s Hospital Neonatal Intensive Care Unit COnt. Nurse’s professional manner 94.7 92.4 +2.3 Nurse’s courtesy 94.6 90.1 +4.5 Accommodations for parents 91.3 81.0 +10.3 Nurse took time to listen 94.3 89.4 +4.9 Prepared to feed baby at home 93.6 92.0 +1.6 Nurse’s attention to you/child 93.1 88.9 +4.2 Prepared to discharge 93.1 91.5 +1.6 Nurse’s informative regarding treatments 93.0 87.6 +5.4 Consistency of info from NICU staff 89.6 85.2 +4.4 Nurse’s concern for privacy 93.3 90.0 +3.3 Baby’s discomfort controlled 91.3 90.3 +1.0 Courtesy of person who took child’s blood 92.7 87.9 +4.8 Staff makes you feel welcome 95.1 91.4 +3.7 Concern comfort when blood drawn 93.6 87.1 +6.5 Staff meets emotional needs 92.5 88.6 +3.9 Informed about delays 80.2 76.6 +3.6 Staff sensitivity regarding stress 90.7 88.6 +2.1 Staff sensitivity to fears/concerns 88.0 83.6 +4.4 Staff worked together to care 94.4 91.9 +2.5 How well pain was controlled 86.4 84.3 +1.9 Rating: care given to baby 95.5 94.0 +1.5 Information regarding home care 89.7 87.6 +2.1 Rating: care given to family 94.3 90.5 +3.8 Overall rating of care 89.2 86.9 +2.3 Likelihood of recommending to others 95.5 93.4 +2.1 Likelihood of recommending 91.5 87.6 +3.9 Outpatient Oncology- John Theurer Cancer Center Overall Mean 94.4 91.8 +2.6 emergency department OVERALL MEAN 85.3 84.4 +0.9 Expect what to expect during chemo 94.0 90.7 +3.3 Nurse’s courtesy 89.7 88.6 +1.1 Chemo staff concern for comfort 96.0 93.8 +2.2 Nurse took time to listen 88.1 88.1 +1.0 Chemo staff courtesy 96.5 94.9 +1.6 Nurse’s attention to your needs 86.8 85.9 +0.9 Explain manage chemo side effects 93.3 90.8 +2.5 Nurse’s informative regarding treatments 86.2 83.4 +2.8 Emotional needs addressed 92.0 89.0 +3.0 Courtesy of person who took blood 88.2 87.5 +0.7 Kept family informed as what to expect 91.7 89.3 +2.4 Concern blood draw discomfort 87.1 86.5 +0.6 How well your pain was controlled 93.2 89.9 +3.3 Courtesy shown family/friends 87.2 86.6 +0.6 Concern for privacy 94.4 91.8 +2.6 Adequacy of info to family/friends 85.1 84.4 +0.7 Home care instructions 93.7 90.2 +3.5 Informed about delays 74.9 72.8 +2.1 Care coordinated among Doctors/caregivers 94.2 92.1 +1.9 How well pain was controlled 79.6 77.8 +1.8 Care given at this facility 96.4 94.0 +2.4 Likelihood of recommending services 97.1 94.7 +2.4 Outpatient SERVICES OVERALL MEAN 95.3 94.6 +0.7 Friendliness of staff 97.1 96.3 +0.8 Explanations given by staff 95.7 94.5 +1.2 Skill of techs/therapists/nurses 96.6 95.7 +0.9 Staff concern for comfort 95.8 94.9 +0.9 Staff’s concern/question worries 95.7 94.4 +1.3 Likelihood of recommending 95.4 94.9 +0.5 We are a team. “Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.” Warren G. Bennis Leading. Collaborating. Partnering. Inspiring. We continue to prove that out of many, we are one organization.