innovative specialties

Transcription

innovative specialties
IN BRIEF 2013
IMERYS,
MINERAL SOLUTIONS
FOR A CHANGING WORLD
_ 2013 IN BRIEF
1
Profile
Contents
IN BRIEF 2013
PRESENCE ON A GREAT
NUMBER OF MARKETS
WE ARE
IMERYS
_
• 03
Presence on a great
number of markets
• 04
Our business:
turning minerals into
innovative specialties
• 05
Specialties for a wide
range of applications
• 06
Leadership in four
business groups
• 08
For a changing world:
the six main lines
of the Imerys model
• 09
Innovating to develop
new applications
• 10
Expanding the Group’s
geographic footprint
• 12
Broadening the activity
portfolio
• 13
Banking on operating
excellence and
disciplined financial
management
• 14
Fostering diversity
of talent
• 15
Sustainable Development,
a global strategic
orientation
Imerys serves a wide range of industries, guaranteeing balanced
exposure to different economic cycles. The Group’s sales are spread
across 20 or so markets, including these examples.
The world leader in mineral-based specialty
solutions for industry, Imerys transforms
a unique range of minerals to deliver essential
functions – heat resistance, mechanical
strength, conductivity, coverage, barrier
effect, etc. – for its customers’ products
and manufacturing processes.
_
Whether mineral components, functional
additives, process enablers or finished
products, Imerys’ solutions contribute to
the quality of a great many applications
in consumer goods, industrial equipment
and construction. Combining expertise,
creativity, and attentiveness to their customers,
the Group’s international teams constantly
identify new applications and develop high
value-added solutions, in line with its determined
approach to responsible development.
3,698 M€
revenue
50
countries
477 M€
current operating income
15,805
employees
245
industrial sites
CONSTRUCTION
DECORATIVE
MATERIALS
Roof tiles, cement AND FITTINGS
manufacturing,
window profiles… Sanitaryware,
tableware,
flooring, paint,
floor tiles…
STEELMAKING
AND METALLURGY
PAPER
Catalogues,
advertising
materials,
brochures,
magazines,
specialty papers…
Refractory linings
for furnaces…
ENERGY
AGRI-FOOD
ELECTRONICS
Batteries,
photovoltaic cells
and panels, oil
and gas fields…
Filtration of beer,
wine, drinking
water and fruit
juice…
Device structure,
processors, semiconductors…
HEALTH,
BEAUTY & CARE
Deodorant,
skin creams,
toothpaste,
hygiene
products…
3
AUTOMOTIVE,
INDUSTRIAL
EQUIPMENT
AND CONSUMER
DURABLES
Plastics, batteries,
paint, tooling,
bodywork…
HORTICULTURE,
PROTECTION
OF FLORA
Aquaponics,
UV production,
repellents…
PACKAGING
Board,
plastic film…
IN BRIEF 2013
IMERYS
OUR BUSINESS:
TURNING MINERALS INTO
INNOVATIVE SPECIALTIES
_
Analyzing customers’ needs, proposing relevant innovative solutions
and transforming minerals to obtain the required properties:
this is Imerys’ core business.
SPECIALTIES FOR
A WIDE RANGE OF APPLICATIONS
_
Imerys produces mineral-based specialties
that meet four types of industrial needs and represent
a great number of product applications.
_
_
HIGH-QUALITY MINERALS
KNOW-HOW IN BENEFICIATION
AND PROCESSING
The Group mines or processes a range of about
30 minerals. On its 115 mining sites it holds an average
of 20 years’ high-quality mineral reserves. Thanks to
teams who are dedicated to exploring additional
resources, Imerys guarantees its customers a lasting
supply. In addition, a number of minerals (bauxite,
alumina, zirconium, magnesia, etc.) are purchased
from external suppliers for processing by the Group.
To obtain the required properties and so add value,
minerals are processed using various technologies,
many of which are specific to Imerys, e.g. grinding,
grading, drying, calcination, sintering, melting,
bleaching, surface chemistry, magnetic purification,
and flotation, but also shaping processes such as
pressing, extrusion, granulation and casting.
Minerals are processed to optimize their intrinsic
properties in order to obtain the required characteristics
and specifications, for example strength, conductivity,
coverage or barrier effect. The Group thus calls
substantial resources into play to innovate in line with
its customers’ needs: 300 scientists, eight Research
& Development centers, 20 market-focused regional
laboratories and collaborations with renowned institutes.
By selecting relevant techniques for the characteristics
of every deposit, Imerys can extract minerals with an
economically efficient yet environmentally-friendly
approach. Sites at the end of their lives are restored
in the best possible conditions. Restoration plans are
studied from the outset of mine opening projects,
under a Group-wide responsible management process.
4
1
2
3
4
THE FOUR PRODUCT TYPES:
1
Mineral components
Here are some examples of mineral solutions.
2
Functional additives
•
3
Manufacturing process enablers
Graphite is converted to meet the specifications of
mobile energy and precision engineering (lithium-ion
batteries, brake pads).
4
Finished products
•
Diatomite and perlite are filtration agents for edible
beverages.
•
Electrofused magnesia is used in domestic
appliances (dishwashers, cookers…) to guarantee
high electrical resistance and low heat conductivity.
•
Monolithic refractories are used as linings in hightemperature industries (steelmaking, foundry…).
The Group’s mineral-based specialties deliver
functionalities ranging from impermeability, whiteness
and strength to energy efficiency, conductivity, purity
and even longevity.
5
IN BRIEF 2013
IMERYS
LEADERSHIP
IN FOUR BUSINESS GROUPS
Energy Solutions
& Specialties
Filtration
& Performance Additives
3%
4%
8%
Carbonates
49%
Performance &
Filtration Minerals
32 %
Monolithic
Refractories
40%
High Resistance
Minerals
Ceramic Materials
Building Materials
42%
58%
32 %
Minerals for Ceramics
Kaolin
Graphite & Carbon
Fused Minerals
46%
50%
41%
Kiln Furniture
Refractory Minerals
59%
Oilfield Solutions
75
28
€1,248 million
64
17
€1,132 million
71
18
€703 million
34
12
€654 million
The business group is comprised of four activities:
Carbonates, Monolithic Refractories, Graphite & Carbon
and Oilfield Solutions. It serves the following industries
in particular: personal care, health & beauty, paper,
steelmaking, foundry, mobile energy, oil and gas fields.
The Performance & Filtration Minerals and Kaolin
activities cover a wide range of applications in technical
fields, e.g. plastics, paint, rubber, personal care, health
& beauty, and paper.
Through its three activities, the Ceramic Materials
business group is active on a great number
of markets, including construction, renewable
energies, electrometallurgy, sanitaryware & tableware.
It offers innovative products such as photovoltaic
and clay roof tiles, high-performance ceramic
solutions or high-temperature kiln furniture.
The business group, positioned upstream of the
industrial equipment chain (steelmaking, industrial
and automotive sectors), has expertise in manufacturing
processes in high-temperature environments.
It designs mineral specialties with functionalities
such as heat resistance, strength, abrasiveness,
purity and conductivity.
World #1 in minerals for breathable
polymer films
World #1 in talc for plastics, paint,
paper, ceramics, health & beauty
French #1 in roof tiles
World #1 in silico-aluminous minerals
for refractories
World #2 in carbonates for paper
World #1 in mica
World #1 in silico-aluminous
monolithic refractories
World #1 in diatomite- and perlitebased products for filtration
World #1 in conductive additives
for Li-ion batteries
World #1 in kaolin for paper
industrial sites
industrial sites
countries
countries
revenue in 2013
(34% of Group total)
revenue in 2013
(30% of Group total)
6
industrial sites
industrial sites
countries
countries
revenue in 2013
(19% of Group total)
revenue in 2013
(17% of Group total)
World #1 in raw materials and ceramic
bodies for sanitaryware
World #2 in kaolin for glass fiber
World #1 in fused minerals
for abrasives
World #1 in kiln furniture for roof tiles
World #1 in fused zirconium
7
IMERYS 2012
IN BRIEF 2013
INNOVATING TO DEVELOP
NEW APPLICATIONS
With 1.6% of its revenue given over
to Research & Development, Imerys
is achieving its aim of making innovation
the driver of its organic growth.
Understanding our customers’
businesses, solving their technical
problems, meeting their expectations
and anticipating their needs is the
starting point for Imerys’ Innovation
approach. The Group’s 28 research
centers are comprised of eight main
facilities (specialized in certain
minerals) and 20 regional laboratories.
This closeness to customers enables
teams to identify new expectations
and therefore develop new solutions.
SUPPORTING GROWTH
FOR A CHANGING WORLD
THE SIX MAIN LINES
OF THE IMERYS MODEL
In a fast-changing world, Imerys is staying on course by founding its
development strategy on innovation, geographic expansion, and activity
diversification into high-growth markets. This model makes sustainable
development an integral part of business.
8
By creating new products and
processes, the Group helps its
customers to meet new challenges.
“Disruptive” innovations, based on the
development of new concepts, exist
alongside “continuity” innovations
that stem from improvements to the
existing range. Together, they enable
the Group to develop its product
offering and its competitiveness. This
strategy serves an ambitious
objective: contributing €700 million
in additional revenue by 2016.
PROTECTING INNOVATION
CAPITAL
Innovation, a valuable asset for
Imerys, is protected by a relevant
i n te l l e c t u a l p ro p e r t y p o l i c y.
Approximately 3,500 trademarks
have been registered or are in the
registration process, while the Group
holds more than 1,000 patents
and patent applications and over
220 industrial and utility models. This
portfolio is regularly rationalized to
optimize its cost. To ensure effective
protection for its name, the Group
has filed the “Imerys” trademark in
90 countries.
Focus on…
KERAVIVATM,
A CONCRETE ALLY
Patented by Imerys Ceramics,
KeravivaTM involves hot-spraying
a thin layer of colored ceramic
onto concrete. This protects
the material without affecting
its mechanical properties.
KeravivaTM resists frost, ultraviolet
rays, chemicals and fire. It makes
graffiti and lichens easier to clean
off without impairing the original
color. The many outlets range
from street furniture and building
facades to direction signage.
€60 million
Almost
allocated to innovation in 2013
+ 7%
compared with 2012
65
More than
new products launched
in 2013
9
IN BRIEF 2013
IMERYS
EXPANDING THE GROUP’S
GEOGRAPHIC FOOTPRINT
Imerys regularly invests to extend its
geographic presence and, as a result,
increase its exposure to fast-growing
markets and sectors, in both mature
economies and emerging markets.
26%
of revenue achieved
in emerging
countries compared
with 6% in 2001
2013 was marked by a gradual
stabilization of the European
economy. In North America, sustained
demand was especially noticeable in
construction and consumer durables.
The growth rate was more moderate in
emerging countries. More than ever,
geographic diversification is a crucial
factor in maintaining the Group’s
profitability and seizing any internal and
external growth opportunities.
INCREASING PRODUCTION
CAPACITIES
Internal growth particularly includes
strengthening production capacities
worldwide. In 2013, Imerys built a lime
plant in Doresópolis (Brazil) to
beneficiate its local calcium carbonate
reserves. In Bahrain, a fused alumina
plant, the Group’s first production
facility in the Middle East, started
production in the first months of 2014.
States, a ceramic proppant production
complex, to bolster its industrial assets
in Oilfield Solutions. In Asia, Imerys
completed two acquisitions in
Monolithic Refractories (cf. “Focus on…”).
ESTABLISHING BASES IN
EMERGING ZONES
Emerging countries are a major growth
lever for Imerys’ activities. The Group is
building its development there and has
increased its presence substantially in
the past 12 years. Imerys targets the
most attractive countries, i.e. those
where it already has mining, industrial
or commercial bases (Brazil, India,
South Africa and China) and those
which offer significant outlets for its
mineral specialties and the possibility
of building effective commercial
partnerships (Indonesia, Malaysia,
Thailand, Russia, Turkey, etc.).
Energy Solutions & Specialties
Filtration & Performance Additives
Ceramic Materials
Carbonates
Graphite
& Carbon
Performance
& Filtration Minerals
Building
Materials
Monolithic
Refractories
Oilfield Solutions
Kaolin
Minerals for
Ceramics
Refractory Minerals
Fused Minerals
Focus on…
CALDERYS INCREASES ASIAN PRESENCE
Imerys’ joint venture
with Indoporlen,
the Indonesian leader
in monolithic refractories
(revenue €15 million
in 2012) enables
the Group to expand
its industrial base in
Indonesia, creating
a robust platform for
development.
EXPANDING PRESENCE
ON PROMISING MARKETS
Imerys’ international expansion also
entails a targeted external growth
strategy. In April 2013, the Group acquired
PyraMax Ceramics LLC in the United
10
High Resistance Minerals
Kiln
Furniture
11
In Japan, the acquisition
of Tokai Ceramics,
a renowned producer
of monolithic refractories
(approx. €7 million
revenue in 2012) allows
Calderys, which has been
active in the country
for more than 30 years,
to hold a production
facility for the first time.
IN BRIEF 2013
IMERYS
BROADENING
THE ACTIVITY PORTFOLIO
BANKING ON OPERATING
EXCELLENCE AND DISCIPLINED
FINANCIAL MANAGEMENT
Imerys’ mineral specialties, already
present on many markets, are set
to win over new sectors with high
growth potential.
Imerys constantly optimizes its industrial
assets to adapt them to market trends,
control costs and increase its flexibility
and competitiveness.
Mobile energy, packaging, environment, non-conventional oil and gas
fields, health and beauty, automotive,
aerospace and more: Imerys is active
in all of these promising sectors,
guiding its choices for capital
expenditure and acquisitions.
DEVELOPING IN OILFIELD
SOLUTIONS
For several years, Imerys has sought to
establish itself on non-conventional oil
and gas field operations in the United
States through ceramic proppants.
With the prospect of a highly promising
market, the Group undertook research,
filed patents, built an initial plant in
Georgia in 2012, then acquired PyraMax
in 2013 (cf. “Focus on…”).
TARGETING MOBILE ENERGY
Other profitable segments, including
mobile energy for electronic devices
and electric vehicles, are the focus of
capital expenditure and a development
driver for the Graphite & Carbon
activity. For example, the carbon black
plant in Willebroek, Belgium, doubled
its production capacity.
MOVING INTO RENEWABLE
ENERGIES
In 2011, the Group joined forces with
Norwegian Crystallites AS to meet
growing demand for high-purity
quartz, particularly for the photovoltaic
industry. The Group is also innovating
in sustainable housing with its readyto-fit photovoltaic tiles for new or
renovated roofs.
MAKING THE RIGHT CHOICES
A focus on high-growth sectors entails
the rationalization of less dynamic
activities. Under that rationale, the
Group completed the divestment of its
Imerys Structure activity (wall and
partition bricks, chimney blocks) to
Bouyer-Leroux. Imerys also divested
four calcium carbonate production
sites serving the paper market in
Europe and the United States.
12
Focus on…
STRATEGIC
ACQUISITION
OF PYRAMAX
With the acquisition of PyraMax
Ceramics LLC in 2013, Imerys
gained a new proppants
production unit, strengthening
its industrial assets in Oilfield
Solutions in the United States.
This will enable the Group to
increase its production capacity
from 100,000 to 325,000 tons
and ramp up faster to serve
the booming non-conventional
hydrocarbons market in the USA.
The Group is aiming for €150 million
revenue in this area by 2016.
Imerys is a decentralized group
but in 2012 it set up an Industrial
Department with the role of
disseminating best practices and
techniques. In addition to cost
reduction, this approach comes under
an overall continuous improvement
process designed to combine
efficiency and effectiveness.
CREATING AN INTERNAL
FRAMEWORK
A key component of this operating
excellence approach is the monitoring
of 14 key indicators rolled out on all
production sites since the end of the
first half of 2013. Calculated using a
common, Group-wide methodology,
they are tracked site by site and
consolidated at activity, business
group and, Group levels. Positive
fallout has been recorded since the
indicators were set up, in terms of
energy consumption in Europe and
North America, and supply and
production processes in South
America.
INSTILLING A MINDSET
To ensure all units have a common
culture and practices, “Imerys
Operational Excellence” training is
being rolled out for both management
and the teams on the ground. The aim
is to center processes on employees
by engaging them in a continuous
improvement dynamic. Three pilot
sessions took place in Europe in 2013
and will be continued in 2014 with
around ten new sessions, expanding
into the Americas.
ROLLING OUT
PERFORMANCE
Launched in 2014, the “Imerys
Industrial Improvement” program
will strengthen ownership of the
performance by all employees and
enhance their grasp of industrial
processes to improve the results of
the Group’s mines and plants.
Around 10 reference sites will be
named to set up operational
excellence tools and a crossfunctional team will be formed to
speed up dissemination of best
practices.
13
Focus on…
DISCIPLINED
CASH MANAGEMENT
In a difficult economic context,
optimizing working capital
requirement (WCR) and cash-flow
control drives cash generation
and strengthens Imerys’ ability
to finance its internal and external
growth. The entire company has
rallied round this goal through
a great number of initiatives,
including a dedicated intranet,
bespoke training, and specific
assignments to identify
improvement areas and propose
customized support in rolling out
action plans.
14
key industrial
performance indicators
80%
of production
managers trained in
operating excellence
in 2014
IN BRIEF 2013
IMERYS
FOSTERING
DIVERSITY OF TALENT
SUSTAINABLE DEVELOPMENT,
A GLOBAL STRATEGIC ORIENTATION
Imerys would be unable to develop
or evolve without the quality and
commitment of its employees. Its teams,
made up of men and women from every
profession and every background,
are united by their spirit of enterprise.
Sustainable Development is a crucial
component of Imerys’ long-term strategy,
in order to support growth and promote
responsible social and environmental
management.
In 2013, the Group continued to
develop its organization, making
many career developments possible.
Training efforts and the rollout of
certain sustainable development
goals were stepped up. Finally, the
Group made its compensations and
benefits policy more efficient.
SUPPORTING AND TRAINING
To evolve in line with changes in
organization, Imerys kept up its
recruitment and internal mobility
efforts and stepped up its training
actions in 2013. Imerys Learning Center
launched two new programs, “Sales
Excellence”, designed to improve
teams’ commercial & marketing
performance, and “Operational
Excellence”, which gives managers
tools to improve the performance of
industrial facilities.
In addition, the “Senior Leadership
Programme” created with INSEAD in
2012 improved the management and
leadership skills of many current or
future Group executives.
SHARING CORPORATE
CULTURE
Cohesive relations between employees
and the strength of their connection
to the Group are important aspects
of Human Resources policy. Many
initiatives were rolled out internally for
that purpose, including cross-Group
seminars by profession to share best
practices, a magazine, an enterprise
social network and multi-media tools
for sharing information.
HARMONIZING
COMPENSATION SYSTEMS
The business units in the various
countries where the Group is active are
gradually aligning their compensation
and benefits practices on the highest
international standards.
In Brazil, for example, across-the-board
salary increases will now be limited to
an annual compensation ceiling.
In Indonesia, Indoporlen, a company
acquired in 2013, also improved its
complementary benefits system with
the setup of life insurance coverage for
all employees and better healthcare
coverage for management personnel.
14
Focus on …
A STRONG COMMITMENT
TO DIVERSITY
One of Imerys’ strengths is the
diversity of its employees: men
and women from many nationalities
and cultures who work together
and share common goals.
The Group’s Diversity Charter
sets down Imerys’ commitment in
this area. Diversity programs were
set up in five countries in 2013.
A Women’s Mentoring Programme
was launched in late 2013,
to focus on the women career
development, especially those
in operational positions.
31%
share of women in the
workforce (salaried
employees category)
1,000 hours
hours training given out
by Imerys Learning Center
In 2013, after analyzing the most
significant Sustainable Development
issues and the relevant stakeholders,
Imerys decided to strengthen its
process along three main lines
focusing on social, environmental and
governance issues.
All units have set up an Environmental
Management System (EMS) and 81 of
them are also ISO 14001 or EMAS
certified. These EMS are fully
integrated into the Group’s EHS
(Environment, Health & Safety) audit
program, with 15 sites visited in 2013.
KEEPING EVERYONE’S
HEALTH AND SAFETY
GUARANTEEING
ETHICAL CONDUCT
Preventing workplace health and
safety risks is one of Imerys’ priorities.
The Group’s action in this area is built
on clearly defined lines: regular audits,
a global training plan, a behaviorbased safety program, an accident
analysis program and a serious
accident prevention plan, as well as
events designed to consolidate safety
culture on key sites.
As regards governance, a cornerstone
of the Sustainable Development
process, the Group promotes ethical
business conduct rules and deploys
training programs and selfassessment systems to check that
practices are compliant. These efforts
were continued in 2013, including an
update of the anti-fraud and anticorruption policy.
CONTROLLING
ENVIRONMENTAL IMPACTS
Imerys’ activities involve natural
resources such as minerals, soil, energy
and water. The Group constantly
strives to reduce its environmental
footprint and use those resources
efficiently through a common
approach across all of its activities.
Focus on…
ENCOURAGING
CONSTRUCTIVE DIALOG
Under its “Community Relations”
protocol, Imerys officially
delegates responsibility for
community relations to the most
senior employee in charge
of managing each facility.
The protocol requires every site
to map its stakeholders and draw
up an action and continuous
improvement plan. It also
encourages constructive dialogue
with stakeholders and requires
a response to any admissible
complaints they make.
1.31
combined lost-time
accident frequency rate
(-57% vs. 2009)
100%
of sites have an EMS
15
IMERYS
ENERGY SOLUTIONS
ENERGY SOLUTIONSCERAMIC MATERIALS
CERAMIC MATERIALS
& SPECIALTIES & SPECIALTIES
Building Materials:
Building Materials:
www.imerys-toiture.com
www.imerys-toiture.com
Carbonates:
Carbonates:
www.imerys-rooftiles.com
www.imerys-rooftiles.com
www.imerys-carbonates.com
www.imerys-carbonates.com
www.e-toiture.com
www.imerys-lqm.com www.e-toiture.com
To find out more, www.imerys-lqm.com
d out more,
www.imerys-solaire.com
www.imerys-solaire.com
Monolithic
Monolithic Refractories:
e websitesvisit
of the
theGroup
websites of the
Group Refractories:
Minerals
for
Ceramics:
Minerals for Ceramics:
merys.com
www.imerys.com www.calderys.fr www.calderys.fr
www.imerys-ceramics.com
www.imerys-ceramics.com
s activities
and its activities Graphite & Carbon:
www.imerys-aurora.com
Graphite & Carbon: www.imerys-aurora.com
ww.thequartzcorp.com
ww.thequartzcorp.com
www.imerys-graphite-and-carbon.com
www.imerys-graphite-and-carbon.com
Kiln Furniture: Kiln Furniture:
Oilfield Solutions:
Oilfield Solutions:
www.ikf-solutions.com
www.ikf-solutions.com
www.imerys-oilfieldsolutions.com
www.imerys-oilfieldsolutions.com
FILTRATION & PERFORMANCE
FILTRATION & PERFORMANCE
HIGH RESISTANCE
HIGH
MINERALS
RESISTANCE MINERALS
ADDITIVES
ADDITIVES
www.carrd.at
www.carrd.at
Performance & Filtration
Performance
Minerals:
& Filtration Minerals:
Refractory
Minerals:
Refractory Minerals:
www.imerys-perfmins.com
www.imerys-perfmins.com
www.imerys-refractoryminerals.com
www.imerystalc.com
www.imerystalc.com www.imerys-refractoryminerals.com
www.damrec.comwww.damrec.com
www.imerys-filtration.com
www.imerys-filtration.com
www.ceminerals.com
www.ceminerals.com
www.celitecynergy.com
www.celitecynergy.com
www.ags-mineraux.com
www.ags-mineraux.com
www.advancedminerals.com
www.advancedminerals.com
www.imerys-molochite.com
www.imerys-molochite.com
www.insulation.imerys.com
www.insulation.imerys.com
www.imerplast.com
www.imerplast.com
Fused Minerals: Fused Minerals:
www.imerys-specialitiesjapan.com
www.imerys-specialitiesjapan.com
www.imerys-fusedminerals.com
www.imerys-fusedminerals.com
www.imerysvermiculite.com
www.imerysvermiculite.com
www.ifme.eu
www.ifme.eu
Kaolin:
Kaolin:
www.imerys-paper.com
www.imerys-paper.com
www.imerys-perfmins.com
www.imerys-perfmins.com
www.imerysnopara.com.br
www.imerysnopara.com.br
Design and production:
Design and production:
e de l’Université
154, rue de l’Université
Paris– France
75007 Paris– France
Photo credits: MichelPhoto
Bost •credits:
Dominique
Michel
Lecuivre •
Bost • Dominique
Claire Morel
Lecuivre •
Fatio • Claire Morel Fatio • Nicolas
Richez • Howard
Nicolas
Spiers • Heiko
Richez • Howard
Schnitzer
Spiers • Heiko
• Imerys Talc
Schnitzer
photo library
• Imerys Talc photo library
hone: + 33Telephone:
(0) 1 49 55+ 63
33 00
(0) 1 49 55
63 00
Getty Images
J. Sierpinski. •
• iStock • Thinkstock • Imerys
Getty Images • iStock • Thinkstock • Imerys
photo library,
photo library,
33 (0) 1 49
Fax:55+ 63
33 01
(0) 1 49 55 63 01Europe: J. Sierpinski. •Europe:
RR, X
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Print: TI Médian impressions.
Print: TI Médian impressions.
This document is printed
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on FSC certifi
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16
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