TRANSPORTATION DIRECTORY

Nashua Region Coordinating Council
TRANSPORTATION DIRECTORY
1
TABLE OF CONTENTS
SECTION
PAGE
1.
Human Service Transportation Definitions -------------------------------------------------------------------------------- 1
2.
Human Service Transportation Options Available in the Nashua Region --------------------------------------------- 3
- Alphabetical List of Transportation Services ---------------------------------------------------------------------------- 3
- General Public Transportation-------------------------------------------------------------------------------------------- 7
- Taxi Companies ------------------------------------------------------------------------------------------------------------ 8
- Non Emergency Medical Transportation -------------------------------------------------------------------------------- 9
- Seniors & Persons With Disabilities Transportation ------------------------------------------------------------------ 10
3.
Listing of Transportation Services by Town ----------------------------------------------------------------------------- 11
- Amherst -------------------------------------------------------------------------------------------------------------------- 11
- Brookline ------------------------------------------------------------------------------------------------------------------ 11
- Hollis ----------------------------------------------------------------------------------------------------------------------- 12
- Hudson--------------------------------------------------------------------------------------------------------------------- 12
- Litchfield------------------------------------------------------------------------------------------------------------------- 13
- Lyndeborough ------------------------------------------------------------------------------------------------------------ 13
- Mason --------------------------------------------------------------------------------------------------------------------- 14
- Merrimack----------------------------------------------------------------------------------------------------------------- 14
- Milford -------------------------------------------------------------------------------------------------------------------- 15
- Mont Vernon -------------------------------------------------------------------------------------------------------------- 15
- Nashua -------------------------------------------------------------------------------------------------------------------- 16
- Pelham--------------------------------------------------------------------------------------------------------------------- 17
- Wilton --------------------------------------------------------------------------------------------------------------------- 17
i
NASHUA REGIONAL COORDINATION COUNCIL FOR COMMUNITY TRANSPORTATION
The Nashua Regional Coordination Council for Community Transportation (NRCC) created this directory for use by users and providers of
human service transportation. The NRCC is composed of transportation providers, users, and purchasers from the Nashua Region. Together, these stakeholders have been working to better understand and define the Region’s unique community transportation needs. The NRCC
views the coordination of community transportation services as an opportunity to improve and enhance the transportation network, services, and resources available in the Region.
The mission of the Nashua Regional Coordination Council is to develop, implement, and provide guidance to the coordination of shared
ride transportation options within Region 7 so that as resources allow(1) seniors, persons with disabilities and human service agency consumers can safely access local and regional transportation services to get to locations within the region and between regions; and (2) municipalities, human service agencies and other organizations can purchase such shared ride coordinated transportation services for their
citizens, clients, and customers and (3) qualifying individuals, not working through an agency, would have the option to purchase/order
transportation services.
For more information on the NRCC visit: www.Nashuarpc.org/
ii
iii
SECTION 1: HUMAN SERVICE TRANSPORTATION DEFINITIONS
Within the Nashua Region there are a number of different types of transportation services and providers. Below you will find definitions and descriptions of the types of transportation services that are cited in this directory.
Community Transportation is a term used to describe any public transportation service or human service agency transportation service
or program, whether it be provided by a public or private entity, that focuses on transportation for, but not limited to, seniors, persons
with disabilities and persons with low income.
Demand Response/Dial-a-Ride is a service where customers are picked up and dropped off at user-defined locations. Often, volunteers who have undergone a safety screening, provide rides. Users of this type of service must schedule rides in advance, typically 1-5
business days, and should expect to share a vehicle with other customers. Ride times and destinations ca be subject to volunteer availability. Some dial-a-ride services are limited to providing trips for medical appointments.
Human Service Agency Transportation Providers are organizations that provide specialized transportation services to a select group
of people based on criteria, usually elderly or disabled. Typically, transportation is only provided to individuals enrolled in an agency’s
program. These are demand response services, meaning they do not run a pre-defined schedule, but instead provide door-to-door service using small vans or cars. Clients of human services transportation providers are typically required to request a ride 24 hours in advance. The services are often provided either free of charge or through reimbursements from federal and state programs.
Medical Transportation Providers are organizations and companies that provide non-emergency medical transportation and/or emergency medical transportation services. The types of medical transportation providers can range from wheelchair transport services,
which have vehicles with specialized lifts to take patients to and form doctor’s appointments, treatment, and therapy appointments, to
ambulance transportation for emergency and nonemergency situations.
Para Transit Service, sometimes referred to as complimentary Para transit service, is mandated under the Americans with Disabilities Act
(ADA) for all public transportation systems. Para transit service must be provided within ¾ of a mile of existing public transit routes for
people with disabilities. Para transit is a door-to-bus stop of door-to-door service provided for a small fare or donation.
1
Private for Hire describes transportation companies that provide a range of transportation services and vehicles for hire with prior booking for a set rate. These companies typically offer charter bus. Limousine, private sedan, and/or shuttle transportation for hire to special
events and airports.
Public Transit is a bus service provided on a fixed route with a fixed schedule. Anyone can ride public transit for a fee or donation, including persons with disabilities or seniors. The Nashua Transit System (NTS) is the public transit system in the region.
Rideshare is service where an individual would either use a toll free number, web based ride board or social network to arrange a ride
with another individual or group of individuals interested in carpooling. Rideshare can be used for commuting to work, school, grocery
shopping, social events, etc.
Taxi is a vehicle for hire, which conveys passengers between locations of their choice, without prior booking. Types of vehicles and methods of regulation, hiring, dispatching, and negotiating payment can differ among providers.
FOR MORE INFORMATION ON COMMUNITY TRANSPORTATION VISIT THE FOLLOWING RESOURCES:
Community Transportation Association of America: http://www.ctaa.org
State Coordinating Council for Community Transportation : http://www.nh.gov/dot/programs/scc/
Nashua Regional Coordination Council: http://www.nashuarpc.org/transportation/travelalts.htm
2
ALPHABETICAL LISTING OF TRANSPORTATION SERVICES
Provider Name
Service Area
Service Description & Eligibility
Contact Info
All Occasions Transportation LLC
Nashua
Limousine service provides local limo service in Nashua
3 Oldham Lane Nashua NH
03063
(603) 882-9994
American Cancer
Society
Statewide
Volunteer drivers provide transportation for cancer patients
to their treatments and home again.
2 Commerce Dr
Bedford, NH 03110
(800) 472-8899
www.cancer.org
Eligibility: Cancer patients
A Mobile Cab
8 Colson Rd
Hudson
(603) 883-7989
Best Cab
744 D.W. Hway
Merrimack
(603) 669-8294
The CareGivers, Inc
Care Plus
Greater Nashua/
Manchester and sometimes Boston, Burlington MA, and Hanover,
NH
State of NH
Volunteer driver network provides transportation to medical
appointments for elderly or disabled.
Concord Trailways
Amherst, Hollis, Milford, Nashua, Pelham
No fee
Determined
on case by
case basis.
Eligibility: 62+ and/or disabled
Medical transportation services to healthcare facilities and
New Hampshire communities .
Eligibility: no restrictions
Care Ride Wheelchair Transportation
491 Amherst St Nashua, NH
03063 (603) 595-4502
www.caregiversnh.org
Fees &
Fares
1502 Columbia Circle
Merrimack, NH 03054
(800) 292-9177
Www.careplus.org
Wheelchair transportation (door-to-door and escort service)
Long distance bus service
3
30 Stickney Avenue Concord
www.concordtrailways.com
Set fee
ALPHABETICAL LISTING OF TRANSPORTATION SERVICES
Provider Name
Derry-Salem Cooperative Alliance for
Regional Transportation (CART)
Service Area
Pelham
Disabled American
Veterans
Service Description & Eligibility
Contact Info
Fees &
Fares
Brokerage transportation service in the greater Derry-Salem
area.
Transportation for medical services only.
Eligibility: NH Veterans
275 Chestnut St, Manchester
(603) 222-5788
D & E Dispatch &
Taxi Service
Taxi
673 West Hollis St,
Nashua
(603) 889-3999
Easter Seals NH
Special Transit Service (STS)
Door-to-door transportation with passenger assistance available for the frail and isolated elderly, as well as individuals
with special needs and disabilities. Lift equipped vans and
busses
Volunteer Driver service
(603) 668-8603
603 673 7372
nN/A
Ground transportation that serves Logan Airport, ManchesterBoston Regional Airport, and South Station.
(800)425-2525
Starts at
$19 one
way
People who need wheelchair-accessible transportation can
request door to door, demand-response service.
(603) 228-9680
http:www.gsil.org
[email protected]
No fee if
income
eligibility
met; Otherwise sliding
scale.
FISH
Flight Line
Amherst, Milford,
Wilton, Lyndeboro,
Mont Vernon, Nashua,
Manchester, Merrimack, Peterborough
Northeast Mass &
Southern NH
Granite State Independent Living
Eligibility: Adults with disabilities
Harbor Homes
Hudson, Milford, Merrimack, Nashua
Automobile service for housed clients
L A Limousine
4
223 Gibbons Hy
Wilton
(603) 595-2225
ALPHABETICAL LISTING OF TRANSPORTATION SERVICES
Provider Name
Service Area
Milford Taxi
Nashua Transit System
New Hampshire
Department of Human Services
New Hampshire
Department of
Transportation
Service Description & Eligibility
Contact Info
24 hour dispatch service, airport service, grocery delivery, take out delivery,
Fixed Route bus system with associated ADA demand
response.
(603) 672-3344
www.nashuanh.go
Statewide
Eligibility: no restrictions
Transportation to dental and medical services for Medicaid recipients.
Statewide
Eligibility: Medicaid & Healthy Kids Gold recipients
Rideshare Program – carpool matching to identify possible rideshare opportunities to work only.
Nashua & parts of
Merrimack, Hudson
219 Ledge Street
Nashua, NH 030603016(603) 880-0100
(800)852-3345 Ext.
3770
(800) 462-8707
www.state.nh.us/dot/
rideshare
Eligibility: no restriction
Rockingham Ambulance Service
Provides non-emergency wheelchair and ambulance transportation service to medical appointments and medical facilities
Satisfaction
Transport
83 D.W. HWay
Merrimack
(603) 889-6572
S. K. Taxi
14 High St
Nashua
(603) 882-5155
Seacoast Chair Car
Service
Hillsborough, Merrimack and Rockingham
counties.
Transportation services for those in a wheelchair.
Eligibility: no restrictions
5
467 Layfayette Road
Hampton,(877) 942-4247
Fees &
Fares
ALPHABETICAL LISTING OF TRANSPORTATION SERVICES
Provider Name
Service Area
Service Description & Eligibility
Contact Info
Fees & Fares
Souhegan Valley
Transportation collaborative
Amherst, Brookline,
Hollis, Milford
Wheelchair accessible rides for non-emergency healthcare
and social service appointments, and for fundamental activities, such as grocery shopping and pharmacy errands.
[email protected]
$2 each way
vouchers
available
Southern NH HIV/
AIDS Task Force
Hillsborough County &
southern NH
General Paratransit /community ride program.
12 Amherst St, Nashua
(800) 942-7437
No fee
280 Main St. Nashua
(603) 577-2335
No fee
Southern NH Medical
Center Nashua Center for Healthy Aging
Eligibility: resident of Hillsborough County
Whenever possible will arrange transportation to and from
medical appointments.
Eligibility: 55+
St. Joseph Community
Services, Inc.
YMCA of Greater
Nashua
Merrimack &
Nashua
Transportation services that are primarily directed at bringing eligible individuals to and from their nutrition sites. Additional transportation needs are met as funding and service
hours permit. Individuals age 60 and over are eligible.
Www.mealsonwheelsnh.or
g
(603) 424-9967
Student transportation services; Transportation to the
Nashua YMCA “School’s Out” program is provided from
Nashua public schools, St. Christopher's and Infant Jesus
to the Nashua Y.
Transportation to the Merrimack YMCA provided from
Mastricola Middle and Elementary Schools, Reeds Ferry
Elementary, and Thorntons Ferry Elementary.
Eligibility: membership
(603) 882-2011
school’s out contact: Jan
Basiliere
www.nmymca.org
6
Varies
GENERAL PUBLIC TRANSPORTATION
Provider Name
Service Area
Service Description
Boston Express
Nashua Tyngsboro,
MA, South Station,
Logan Airport
Service from Exit 8 in Nashua to Tyngsboro, South Station
and Logan Airport
CART
Derry-Salem Cooperative Alliance for
Regional Transportation
Pelham is eligible for
service but does not
pay dues so it does
not receive service at
this time.
Brokerage transportation service in the greater Derry-Salem
area.
Concord Trailways
Nashua Transit System
Nashua & parts of
Merrimack, Hudson
Contact Info
800-639-8080
[email protected]
Long distance bus service
30 Stickney Avenue Concord
www.concordtrailways.co
m
Fixed Route bus system with associated ADA demand
response.
219 Ledge Street
Nashua, NH 030603016(603) 880-0100
Eligibility: no restrictions
7
www.nashuanh.go
Fees &
Fares
$16 one
way; $22
round trip
(Logan)
Set fee
TAXI/LIMOSINE/CHARTER COMPANIES
Provider Name
Service Area
A Mobile Cab
Service Description
Taxi
744 D.W. Hway
Merrimack
(603) 669-8294
D & E Dispatch &
Taxi Service
Northeast Mass &
Southern NH
Taxi
673 West Hollis
St, Nashua
(603) 889-3999
Ground transportation that serves Logan Airport, Manchester-Boston Regional Airport, and South Station.
(800)425-2525
L A Limousine
Limousines of New
England
Milford Taxi
Fees & Fares
24 Tyler St
Nashua
(603) 883-7989
Best Cab
Flight Line
Contact Info
24 hour dispatch service, airport service, grocery delivery, take out delivery,
223 Gibbons Hy
Wilton
(603) 595-2225
188 Main St
Nashua
(603) 595-1551
(603) 672-3344
Satisfaction
Transport
83 D.W. HWay
Merrimack
(603) 889-6572
S. K. Taxi
14 High St
Nashua
(603) 882-5155
8
Starts at $19 one
way
NON EMERGENCY MEDICAL TRANSPORTATION
Provider Name
Service Area
Service Description
Contact Info
Souhegan Valley
Transportation collaborative
Amherst, Brookline,
Hollis, Milford
Wheelchair accessible rides for non-emergency
healthcare and social service appointments, and for
fundamental activities, such as grocery shopping and
pharmacy errands.
[email protected]
FISH
Amherst, Milford,
Wilton, Lyndeboro,
Mont Vernon, Nashua,
Manchester, Merrimack, Peterborough
Volunteer driver service
Amherst, Milford, Wilton,
Lyndeboro, Mont Vernon,
Nashua, Manchester, Merrimack, Peterborough
9
Fees &
Fares
$2 each
way,
Vouchers
available
None
SENIORS & PERSONS WITH DISABILITIES
Provider Name
Service Area
Service Description
The CareGivers, Inc
Nashua
Volunteer driver network gives rides to elderly and
ambulatory disabled
Nashua Transit System
Nashua
City Lift Service: Persons 60 years & older and disabled
10
Contact Info
603 595 4502
Fees & Fares
Determined on case
by case basis
AMHERST
Service
Type
Demand
Response
Volunteer
Driver
Service
Type
Demand
Response
Provider
Service Area
Who’s Eligible
Souhegan Valley Transportation Collaborative
Amherst, Brookline, Hollis, Milford, Nashua
Residents of
Amherst,
Brookline, Hollis, Milford,
Nashua
FISH
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon,
Nashua, Manchester, Merrimack, Peterborough
Days/
Hours
Tues, Wed,
Thurs 8am4pm
Trip
Types
NEMT,
grocery
Advance
Notice
Yes, 48
hrs
Residents of
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon
9am-4:30
NEMT
Yes 3
days
Days/
Hours
Tues, Wed,
Thurs 8am4pm
Trip
Types
NEMT,
grocery
Advance
Notice
Yes, 48
hrs
Provider
Service Area
Who’s Eligible
Souhegan Valley Transportation Collaborative
Amherst, Brookline, Hollis, Milford, Nashua
Residents of
Amherst,
Brookline, Hollis, Milford,
Nashua
BROOKLINE
11
Fare
$2
each
way,
vouc
hers
available
None
Fare
$2
each
way
Accessible
Vehicle
yes
Contact Info
603 880-0100
Ext. 1
http://
www.souhega
nrides.org/
603 673 7372
Accessible
Vehicle
yes
Contact Info
603 880-0100
Ext. 1
http://
www.souheg
anrides.org/
HOLLIS
Service
Type
Demand
Response
Provider
Service Area
Who’s Eligible
Souhegan Valley Transportation Collaborative
Amherst, Brookline, Hollis, Milford, Nashua
Residents of
Amherst,
Brookline, Hollis, Milford,
Nashua
Days/
Hours
Tues, Wed,
Thurs 8am4pm
Trip
Types
NRMT,
grocery
Advance
Notice
Yes, 48
hrs
Fare
$2
each
way
Accessible
Vehicle
yes
Contact Info
603 880-0100
Ext. 1
http://
www.souheg
anrides.org/
HUDSON
Service
Type
Demand
response
Provider
Nashua Transit System
Service Area
Who’s Eligible
Nashua
ADA
12
Days/
Hours
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
LITCHFIELD
Service
Type
Provider
Service Area
Who’s Eligible
Days/
Hours
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
Trip
Types
NEMT
Advance
Notice
Yes 3
days
Fare
Accessible
Vehicle
Contact Info
LYNDEBOROUGH
Service
Type
Volunteer
driver
Provider
FISH
Service Area
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon,
Nashua, Manchester, Merrimack, Peterborough
13
Who’s Eligible
Residents of
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon
Days/
Hours
9am-4:30
none
MASON
Service
Type
Provider
Service Area
Who’s Eligible
Days/
Hours
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
MERRIMACK
Service
Type
Demand
response
Provider
Nashua Transit System
Service Area
Who’s Eligible
Nashua
ADA
14
Days/
Hours
MILFORD
Service
Type
Volunteer
driver
Provider
Service Area
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon,
Nashua, Manchester, Merrimack, Peterborough
FISH
Who’s Eligible
Residents of
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon
Days/
Hours
9am-4:30
Trip
Types
NEMT
Advance
Notice
Yes. 3
days
Trip
Types
NEMT
Advance
Notice
Yes 3
days
Fare
Accessible
Vehicle
none
Contact Info
603 673 7372
MONT VERNON
Service
Type
Volunteer
driver
Provider
FISH
Service Area
Who’s Eligible
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon,
Nashua, Manchester, Merrimack, Peterborough
15
Residents of
Amherst, Milford, Wilton,
Lyndeboro,
Mont Vernon
Days/
Hours
9am-4:30
Fare
Accessible
Vehicle
Contact Info
NASHUA
Service
Type
Provider
Service Area
Who’s Eligible
Days/
Hours
Trip
Types
Advance
Notice
Fare
Contact Info
no
603 595 4502
Volunteer
driver
The CareGivers, Inc
www.caregiversnh.org
Nashua
Elderly and
ambulatory
disabled
Bus &
trolley
service
Nashua Transit System
Nashua
Everyone
Mon - Fri
6:15am 6:45pm
Saturday
9:00am 5:45pm
Fixed
Route
no
$1.00
n/a
603-880-0100
City lift
service
Nashua Transit System
Nashua
Persons 60
years & older
and disabled
Demand
response
Yes
48 hrs
$2.00
n/a
603-880-0100
After 7
service
Nashua Transit System
Nashua
Everyone
Mon - Fri
6:15am 6:45pm
Saturday
9:00am 5:45pm
6:45-10:45
Fixed
Route
no
$1.00
http://www.gonashua.co
16
Yes; 2-3
weeks
Accessible
Vehicle
603-880-0100
PELHAM
Service
Type
Provider
Service Area
Who’s Eligible
Days/
Hours
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
Trip
Types
Advance
Notice
Fare
Accessible
Vehicle
Contact Info
Yes 3
days
none
WILTON
Service
Type
Volunteer
driver
Provider
FISH
Service Area
Amherst,
Milford, Wilton,
Lyndeboro,
Mont Vernon,
Nashua,
Manchester,
Merrimack, Peterborough
17
Who’s Eligible
Residents of
Amherst,
Milford,
Wilton,
Lyndeboro,
Mont Vernon
Days/
Hours
9am-4:30
NEMT