Visions Magazine 01 - Bausch + Lomb | See Better. Live Better.
Transcription
Visions Magazine 01 - Bausch + Lomb | See Better. Live Better.
B+L Newsletter 26/3/08 11:07 Page 1001 Spring 08/Issue 01 B&L is saving sight in Africa A clear vision of the future The truth about corneal staining Zyoptix® leads the way in laser correction B+L Newsletter 26/3/08 11:07 Page 02 02 Dear Colleagues The last 6 months has been a very exciting time at Bausch & Lomb. We have entered a new era with new owners, a new CEO and a new acquisition. To further strengthen our commitment to you, I would like to introduce the first Bausch & Lomb UK quarterly magazine, written in conjunction with professionals in the field of ophthalmology and optometry. communications, enabling us to provide you with quicker and better informed responses, linked to our goal of providing you with an enhanced customer experience. You can read more about our customer service teams, and our plans to ensure that we continue to offer you a world class and continuously improving level of service, in the B&L in focus section. Our focus for 2008 is to ensure that we earn and retain your trust as a business partner, through offering comprehensive and holistic support for all your business needs. Professional education is a key theme for us this year, and a list of our extensive range of courses and symposiums can be found in the Education section. This year we also plan to increase our focus on charitable support, by concentrating our efforts with 3 eye related charities. These are Optometry Giving Sight (where we are a Gold level UK sponsor), British Blind Sport and Sightsavers International. We believe that the incredible difference these charities make to people's lives is completely aligned to our own mission of "Perfecting Vision and Enhancing Life". We are proud to support this wonderful work. Read more about our work with Sightsavers and how 72 year old Tabitha from Zambia had her sight restored. With a strong and supportive new owner in Warburg Pincus, we are now even better positioned to invest in innovation and advance our leadership position in the eye health industry. Our recent acquisition of eyeonics is a visible sign of our commitment to deliver innovative products to eye care professionals and patients worldwide. The crystalens IOL will further strengthen our cataract portfolio, complementing other recently introduced offerings such as the Stellaris™ Vision Enhancement System and the Akreos® MI-60 Micro Incision IOL. This inaugural edition of “Visions” magazine contains a wide range of articles that we hope you will find both interesting and informative, and we would certainly welcome your ideas regarding future content. Please send all comments, suggestions and requests for further information to the editor, Jill Collishaw, at [email protected] Best regards At our UK Headquarters in Kingston-uponThames, we have recently redesigned the office to allow all of our different business functions, such as Marketing, Customer Service and Finance, to work together in a dynamic open-plan environment. This has improved Gareth Steer, General Manager UK, Nordics, Netherlands “Our focus for 2008 is to ensure that we earn and retain your trust as a business partner” Inside this issue at a glance... NEW PRODUCTS HEALTH What’s new for Spring 2008 Latest stories & B&L teams up with Sightsavers SCIENCE & TECHNOLOGY Leading the way in innovation EDUCATION B&L IN FOCUS Professional education is a key theme Spotlight on Customer Services B+L Newsletter 26/3/08 11:07 Page 03 NEW PRODUCTS 03 New Products... W NE Lotemax®▼the new generation ester steroid Lotemax® (loteprednol etabonate 0.5%) is a new antiinflammatory corticosteroid eye drop for the treatment of post-operative inflammation, due to become available in the UK by April 2008. Upgrade your patients to High Definition Vision* Crisp, sharp vision Advanced aspheric optics reduce spherical aberration and help promote crisp vision, especially in low-level light conditions. Lotemax® is a revolutionary new steroid that has been specifically engineered for ophthalmic use. It has a unique, site specific mechanism of action which combines high anti-inflammatory efficacy with improved safety, compared with other steroids (Am. J. Ophthalmol., 1999). Outstanding all-day comfort Reduced mass design and proven hilafilcon B high water content material combine to provide a wettable surface and comfort throughout the day. Easy handling The hilafilcon B polymer enhances the tensile property of the lens to reduce tearing, even by first time users, and the new ergonomic blister pack has been designed for smooth lens removal. Loteprednol Etabonate US Uveitis Study Group. Am. J. Ophthalmol.1999 May;127(5):537-44. Prescribing Information Lotemax® (0.5% loteprednol etabonate) Abbreviated Prescribing Information UK (Please refer to full Summary of Product Characteristics when Prescribing) Presentation: The suspension contains 0.5% loteprednol etabonate (5mg/ml). Each drop contains 0.19 mg loteprednol etabonate. Uses: Treatment of post-operative inflammation following surgery. Dosage and administration: Ocular: Adults and elderly One to two drops four times daily beginning 24 hours after surgery and continuing throughout the post-operative period.The duration of treatment should NOT exceed 2 weeks. Children and adolescents: contraindicated. Contraindications: viral diseases of the cornea and conjunctiva including epithelial herpes simplex keratitis (dendritic keratitis), vaccinia, varicella, and also in mycobacterial infection of the eye and fungal diseases of ocular structures; untreated purulent acute infections, 'red eye' with unknown diagnosis and infection caused by amoeba. Hypersensitivity to the active substance, to any of the excipients, and to other corticosteroids. Precautions: Prolonged use of corticosteroids may result in ocular hypertension or glaucoma, defects in visual acuity and fields of vision, and in posterior subcapsular cataract formation. Steroids should be used with caution in the presence of glaucoma. Prolonged use of corticosteroids may suppress the host response and may increase the possibility of secondary ocular infections. In those diseases causing thinning of the cornea or sclera, perforations have been known to occur with the use of topical steroids. In acute purulent conditions of the eye, steroids may mask infection or enhance existing infection. The use of steroids after cataract surgery may delay healing and increase the incidence of bleb formation. Long term treating with corticosteroids can cause fungal disease. Fungal disease should be considered in the differential diagnosis when a corneal ulcer persists. Contains benzalkonium chloride which may cause eye irritation. In general patients should not wear contact lenses after cataract surgery, unless contact lens wearing is medically indicated. Contact with soft contact lenses should be avoided. Known to discolour soft contact lenses. If signs and symptoms fail to improve after two days, the patient should be re-evaluated. If this product is used for 10 days or longer, intraocular pressure should be monitored. Interactions: the low potential of ocular loteprednol etabonate eye drops to increase the intraocular pressure may be adversely affected by systemically administered medicinal products with anticholinergic activity. SofLens® Daily Disposable In patients receiving concomitant ocular hypotensive therapy, the addition of loteprednol etabonate may increase intraocular pressure and decrease the apparent ocular hypotensive effect of these medicinal products. Concurrent administration of cycloplegics may increase the risk of raised intraocular pressure. Side effects: Reactions associated with ophthalmic steroids include elevated intraocular pressure in steroid responsive patients, which may be associated with optic nerve damage, visual acuity and field defects, posterior subcapsular cataract formation, secondary ocular infection from pathogens including herpes simplex, and perforation of the globe where there is thinning of the cornea or sclera. Side-effects during clinical trials included the following: corneal defect, eye discharge, ocular discomfort, dry eye, epiphora, foreign body sensation in eyes, conjunctival hyperaemia and ocular itching, abnormal vision, blurring of vision, chemosis,conjunctivitis, conjunctival hyperaemia, iritis, eye irritation, eye pain, conjunctival papillae, photophobia, uveitis. Instillation site burning. Keratoconjunctivitis. Some of these events were similar to the underlying ocular disease being studied, such as headache, migraine, taste perversion, dizziness, paresthesia, asthenia, chest pain, chills, fever and pain, thoracic and mediastinal disorders, rhinitis, cough, infections and infestations, pharyngitis, urinary tract infection and urethritis. Face oedema, urticaria, rash, dry skin and eczema. Diarrhoea, nausea and vomiting, weight gain, tinnitus, neoplasms benign, malignant and unspecified (incl cycts and polyps). Breast neoplasm, twitching, nervousness, rise in IOP. Use in pregnancy and lactation:contraindicated. Overdosage: Acute overdosage is unlikely to occur via the ophthalmic route. Basic NHS price: £4.95 Legal Category: POM Product Licence number: PL17947/0001.Product Licence Holder:Bausch & Lomb GmbH,Brunsbütteler Damm 165-173, 13581 Berlin, Germany. Date of Preparation: January 2006 Further Information is available from: Bausch & Lomb UK Ltd 106-114 London Road, Kingston-Upon-Thames, KT2 6QJ. Tel: 01748 828864. Adverse events should be reported via the Yellow Card Scheme. Information about the adverse event reporting via this scheme can be found at www.yellowcard.gov.uk. Adverse events may also be reported to Bausch & Lomb UK Ltd on 01748 828864. Available April 2008 Stellaris™ Vision Enhancement System The new Bausch & Lomb Micro Incision Cataract Surgery (MICS*) platform is now complete with the introduction of the Stellaris™ Vision Enhancement System. Designed by surgeons for surgeons for exceptional safety, efficiency and ease of use. *SofLens® One Day will be discontinued on 1st April 2008. Bausch & Lomb will cease all orders for SofLens® One Day and has replaced the lens with its latest generation daily disposable contact lens – SofLens® daily disposable. SofLens® daily disposable lenses are an easy direct upgrade from SofLens® One Day with no need for additional chair time. *MICS is a trademark of Bausch & Lomb ReNu® MPS™ Flight Pack Contact lens wearers can now take a special ReNu® MPS™ Flight Pack on board Due to increased security guidelines the carry-on allowance for liquids has been severely restricted. The new ReNu® MPS™ special Flight Pack complies with the latest flight regulations as well as the correct lens care regimen. The new ReNu® MPS™ Flight Pack contains two 60ml bottles of ReNu® MPS™ solution, two lens cases, a care instruction leaflet and an official plastic zip-bag for carry-on liquids. ReNu® MPS™ Flight Pack trade price is £2.49. RRP £4.95 Lotemax is a registered trademark, and MICS is a trademark, of Bausch & Lomb Incorporated. B+L Newsletter 26/3/08 11:07 Page 04 HEALTH 04 A clear vision of the future Professor Andrew Lotery, Professor of Ophthalmology, at the University of Southampton, explains how nutritional supplementation in AMD management "means fewer people will therefore develop Wet AMD, and reduce the need for treatment with expensive drugs." Dry AMD, which is more common and tends to precede wet, can be effectively treated with a specific formulation of high dosage vitamins and minerals, that ‘‘can slow down the condition by around 25%. Hopefully this will stop people from developing the severe forms.’’ This type of prevention is therefore central in the treatment of AMD. The Age-Related Eye Disease Study (AREDS)†, conducted by the National Eye Institute of America over ten years, proved that a specific formulation of high levels of Vitamins C and E, beta carotene and zinc reduced the risk of developing advanced AMD by 25%. The tablets used in the AREDS study were supplied by Bausch & Lomb and are currently available in the UK market under the brand name PreserVision®. It’s a point Professor Lotery is keen to reinforce: ‘‘In my practice I advocate the use of the AREDS formula supplements as indicated by the study, especially with vision loss in one eye. This significantly reduces the risk of patients progressing to the end stage of the disease. It means fewer people will therefore develop Wet AMD and reduce the need for treatment with expensive drugs.” AREDS formulation nutritional supplements for AMD to reduce healthcare costs Nutritional supplements could present real cost savings for healthcare commissioners in the treatment of patients with advanced AMD. The AREDS study reported that 43% of patients with ‘category 4’ AMD will lose their remaining eye sight within five years, but that AREDS formulation nutritional supplements would reduce this risk by 25%. Consequently, the use of nutritional supplements could result in direct financial benefits in two key areas: • Direct eye health care costs - following the NICE recommendations, the interventions with anti-VEGF required in wet AMD cases will grow by up to £12,000 per patient. Avoiding this cost in 25% of cases would lead to a direct saving equivalent to £135 per patient using nutritional supplements per year. • Other associated healthcare costs - the evidence is now clear that vision loss is associated with an increase in other healthcare costs such as orthopaedic, A&E, mental health, primary care. Together, these conditions cost the NHS up to £1,000 every year for each patient with vision loss. Preventing these costs in 25% of cases gives a direct saving of £75 per patient using nutritional supplements per year. With nutritional products costing around £120 per year, increasing the use of nutritional supplements by high risk patients would actually deliver a net reduction in overall healthcare costs of about £90 per patient per year. For an average PCT with around 400,000 patients, this could mean a saving of up to £200,000 a year. Professor Andrew Lotery spoke to the journalist Clare Evans. This article is credited with the permission of Health Director/GovNet Communications. Help Line: 01748 828781 PreserVision® Web site: www.preservision.co.uk †A randomized, placebo-controlled clinical trial of high-dose supplementation with vitamins C and E, beta carotene, and zinc for age-related macular degeneration and vision loss: AREDS report no 8. Arch Ophthalmol 2001;119:1417-36 Age-Related Eye Disease Study Research Group B+L Newsletter 26/3/08 11:07 Page 05 HEALTH 05 Bausch & Lomb’s generosity is saving sight in Africa There are 37 million blind people in the world; 75% of all blindness can be treated or cured. Leading global eye care company Bausch and Lomb have donated over 9,500 intraocular lenses (IOL's) to Sightsavers International to support its work to prevent and cure blindness in developing countries. Sightsavers carries out an average of 238,514 cataract operations annually and the IOLs will help to transform the lives of those suffering from cataracts in some of the poorest countries in Africa. The lenses, with an estimated value of over £200,000, will be used to perform life-changing 20 minute cataract operations restoring both sight and independence to thousands of individuals. Gareth Steer, General Manager of Bausch & Lomb UK, highlighted the company's commitment: "Bausch & Lomb UK decided last year to focus its charitable support on a few reputable eye related charities such as Sightsavers, British Blind Sport, and Optometry Giving Sight. We believe that the incredible difference these charities make to people's lives is completely aligned to our own mission of 'Perfecting Vision and Enhancing Life', and we are proud to support their wonderful work". Phil Hoare, Procurement Manager for Sightsavers, said: "Cataract is the biggest cause of blindness in the world. For those suffering from cataracts in the developing countries where we work, lack of equipment for the operations can be a problem. ZAMBIA “This support from Bausch and Lomb will make a difference by helping us to fund even more operations this year.” Phil Hoare, Sightsavers International This support from Bausch and Lomb will make a difference by helping us to fund even more operations this year." The first batch of lenses has already been sent out to Sightsavers supported projects in Zambia, and other orders will be dispatched to eye-care projects in Uganda, Liberia, Nigeria and Cameroon later this month. The lenses will be used to help beneficiaries like 72 year old Tabitha Charma from Mukumbo in Zambia who was diagnosed and treated for bi-lateral cataracts at the end of last year. When she started losing her vision Tabitha had to stop farming, losing the main source of income for her and her seven grandchildren who live with her. Tabitha heard about the possibility for treatment through her church. After the operation, Tabitha claimed she felt like she was in heaven as having her sight back means she can move around her village unassisted and go back to farming. Sightsavers International is a registered UK charity (Registered charity numbers 207544 and SC038110) that works in more than 30 developing countries to prevent blindness, restore sight and advocate for social inclusion and equal rights for people who are blind and visually impaired. Since 1950, Sightsavers has restored sight to more than 5.65 million people and treated over 100 million more. Donations to support Sightsavers' work can be made using the 24-hour donation line 0800 089 2020 or via their website www.sightsavers.org B+L Newsletter 26/3/08 11:07 Page 06 HEALTH 06 The truth about corneal staining In recent years corneal staining and its relevance to eye health has become a vision care industry wide discussion point. Bausch & Lomb have developed an educational initiative to assist the eye care practitioners in getting up-to-date information. The evaluation criteria, clinical relevance and causes of staining have been hotly debated amongst researchers and companies alike, with disparity originating around these and the causes and effects of corneal staining. Corneal staining is a consequence of a natural phenomenon which occurs through the continual regeneration of old corneal cells for new ones and therefore some degree of corneal staining is expected in the general population at any given time. Low level corneal staining is commonly observed in contact lens wearers during routine eye examinations. The application of topical dyes such as sodium fluorescein is one of the most simple and routinely used techniques used to identify devitalised corneal cells. Researchers have been using grading systems to describe and quantify corneal staining over many years, the world over. Although an effective tool, it is important to remember that these grading systems are intended to be used in conjunction with professional judgement and experience rather than as a stand-alone clinical tool and are therefore only as reliable and effective as the practitioner is consistent. Commonly used grading scales document the extent and severity of corneal staining and follow a global five step graded scale. See figure 1 as an example: Evidence suggests that staining is a prevalent normal phenomenon in the general population and a reflection of normal epithelial physiology. There are two independent epithelial cell functions that naturally occur to maintain a healthy epithelium.1 • Programmed cell death (apoptosis) is a normal important part of continual turnover of corneal epithelial cells where surface cells die • Continuous regeneration - new cells are generated from the underlying basal layer through normal cell division and complete the cycle The application of topical dyes such as sodium fluorescein is one of the most simple and routinely used techniques used to identify devitalised corneal cells. GRADING SCALE • Grade 0 = no staining, not clinically significant and no treatment required • Grade 1 = trace staining, not clinically significant and no treatment required • Grade 2 = mild staining, note in record and watch progression • Grade 3 = moderate staining, therapeutic intervention recommended • Grade 4 = severe staining, treatment required Figure 1 B+L Newsletter 26/3/08 11:07 Page 07 HEALTH 07 “At Bausch & Lomb we are committed to delivering the best eye care science for our customers. Through this corneal staining educational initiative our aim is to empower eye care professionals with scientific fact and expert opinion.” Esther da Silva, Vice President, Bausch & Lomb Vision Care, EMEA. Clinical Management The Implications Educational Resources With mild to moderate staining (grades 0, 1 or 2) no action is generally required, but continued monitoring is advisable. Theories implicating corneal staining (of any grade) as one of five contributory factors to corneal infection (keratitis) has been put into question by various researchers and clinical studies. Bausch & Lomb has launched the website www.truthaboutstaininggrid.com; a corneal staining educational website for eye care professionals that reviews the science behind existing and new methods of grading and evaluation. The Institute for Eye Research showed that 419 contact lens wearers with corneal inflammatory events showed no significant difference in the degree of corneal staining or predisposition to microbial keratitis compared to the control group.4 This educational resource explores many aspects of corneal staining including the natural phenomenon, clinical relevance, classification methods and deeper evaluation techniques as well as questionable science. In addition, the site provides a valuable resource of publications supporting many aspects of corneal staining which are freely available to download. A ‘contact us’ section invites comments on corneal staining and feedback on the website. More significant staining beyond the low grade physiological levels may indicate a disrupted or compromised corneal surface as a result of one of six causes: mechanical, exposure, metabolic, toxic, allergic and infectious. It is therefore essential that eye care professionals prescribing contact lenses recognise and understand the many factors that can cause corneal staining.2 Clinically significant corneal staining is generally asymptomatic and reversible with correct clinical management and compliance.3 References: 1. Efron N. Grading Scales for contact lens complications. Appendix A. In: Contact lens Complications, Second Edition. Butterworth-Heinemann, Oxford 2004 pp. 239-243 2. Ward K. Superficial Punctate Fluorescein Staining of the Ocular Surface. Optometry and Vision Science; 2008; 85:1, 8-16 3. Snyder C. Solution Interaction with the Ocular Surface: The Significance in Making the Grade. Clinical & Refractive Optometry, 2005; 16:5, 134-140. Copyright Mediconcept 2005 4. Carnt NT et al. Corneal Staining: The IER Matrix Study. Contact Lens Spectrum, September 2007 B+L Newsletter 26/3/08 11:07 Page 08 SCIENCE AND TECHNOLOGY 08 An expert’s view Mr Richard Packard, Consultant Ophthalmologist, King Edward VII Hospital, Windsor, UK, talks about his experiences of B-MICS and C-MICS with the Stellaris™ system. Interviewed by Lindsay Brooks, Medical Communication Manager, EMEA Although it is early days since the European launch, a number of surgeons have already gained clinical experience with the Stellaris™ phaco system. Mr Packard has already performed 50 cases with the machine as part of the initial European field observation studies on the system. He discussed his experience in performing both biaxial MICS and coaxial MICS cases with the Stellaris™ system. First, Mr Packard reviewed the reasons for performing MICS: • Less leakage when wounds properly formed, leading to better surgical control with advanced machine fluidics • Minimal, if any, induced astigmatism • Safer more rapidly healing wounds • Faster rehabilitation for patients • Patients can obtain their glasses earlier And finally, because we can! When considering whether to use the biaxial or the coaxial approach, Mr Packard said both techniques have their advantages and disadvantages (figure 1). How to be properly equipped for MICS? Mr Packard then continued by summarising the essential requirements for performing MICS. Both the coaxial and biaxial techniques require incisions and knives that match the instrumentation, the irrigating chopper and the phaco needle, whether sleeved or unsleeved. Both techniques require micro surgical capsulorhexis forceps and the surgeon needs an understanding of hydro dissection with micro incisions. The phaco system must provide the appropriate power modulations, and deliver excellent fluids with both techniques, as smaller incisions make fluidics delivery more difficult without reducing phaco parameters. A reduction in the incision size necessitates coaxial sleeves which are thin but do not compromise on the passage of fluid. The biaxial MICS irrigating chopper must also provide adequate flow. Surgeons must know how to introduce the irrigating chopper and bare phaco needle. Surgeons must also be familiar with biaxial MICS cataract removal techniques; usually the chopping technique. The coaxial MICS technique does not require a change in cataract removal techniques. Good fluidics balance is necessary in both techniques and the key here is to minimise wound leakage. As less fluid goes into the eye, it is important to minimise leakage, so in C-MICS, Mr Packard advised to watch the side port. He has designed a special chopper to fill Advantages of Biaxial Micro Incisions Advantages of Coaxial Micro Incisions Improved tissue manipulation due to separation of irrigation and aspiration Sleeve protects wounds Better visibility due to absence of sleeve Fewer changes in technique and equipment Ability to use new IOL technology Ability to use new IOL technology No astigmatism Minimal astigmatism Figure 1 B+L Newsletter 26/3/08 11:07 Page 09 SCIENCE AND TECHNOLOGY the side port more fully. The power modulations are intended to prevent temperature rise in the phaco needle and also to reduce repulsion of the nuclear fragments. Less leakage from the eye and the generally lower fluidics parameters used will reduce turbulence. Mr Packard went on to show video footage of a coaxial MICS case with the Vacuum Fluidics Module (VFM). The vacuum setting was 425470mmHg and 20% power, with the pulsed setting. He used the new 1.8mm C-MICS needle to provide added resistance and thus maintain chamber stability. The same settings and tip were used for coaxial MICS with the Advanced Flow Module (AFM), with a flow rate of 3035cc/minute. Both pumps were used with this tip through a 1.8mm incision. Mr Packard then showed a biaxial MICS case with a 20G needle and the Advanced Flow System, using a vacuum setting of 350400mmHg, again with 20% ultrasound power in the pulsed mode. Even with this relatively high vacuum setting for an unrestricted needle, the chamber remained very stable. The reason such low power settings could be used even in dense cataracts was that the new handpiece on the Stellaris™ generates a 25% longer stroke length. This means that the power settings which would have applied on the Millennium™ system are no longer valid. Mr Packard concluded by saying the Stellaris™ system provides both biaxial and coaxial possibilities for sub 2mm MICS, now using either the vacuum or flow. When accompanied by the Akreos™ MI-60 lens, MICS surgery, with the advantages demonstrated above, becomes a reality for most surgeons. 09 INDUCED ASTIGMATISM FROM TEMPORAL WOUNDS 0.50 0.45 0.50 0.40 0.35 0.30 0.25 0.25 0.20 0.15 0.12 0.10 0.05 0.00 0 3.2mm 2.5mm 2.2mm 1.8mm Figure 2 To find out more about the Stellaris™ Vision Enhancement System, Bausch & Lomb UK, have the pleasure in announcing two MICS symposia to be held in October 2008 which will be chaired by Mr Richard Packard. Please see details below. MICS Symposia Tuesday 21st October 2008 Manchester, Art Gallery Thursday 23rd October 2008 London, Dali White Room, County Hall The scientific content will focus on the latest Micro Incision Cataract Surgery techniques with key experts sharing their experiences with you. To register, or for further information, please visit www.MICS-Symposium.com or contact: Jill Collishaw, Marketing Manager - Surgical E-mail: [email protected] Tel: +44 (0)7795 612501 B+L Newsletter 26/3/08 11:07 Page 10 SCIENCE AND TECHNOLOGY 10 Leading the way 10 Reasons why the Zyoptix® 217z100 is the market leading laser in Europe1 First laser with flying spot technology This has allowed Bausch & Lomb to be market leaders with many years of experience and the largest installed base in Europe. 1 It is the only laser on the market that incorporates a ‘homogeniser’ The homogeniser re-shapes the laser beam profile to provide a laser spot that has the same energy across the entire spot. This uniform energy distribution allows sufficient energy for cold ablation of stromal molecules. In turn, this reduced heat delivery to the cornea, minimising unwanted side effects e.g. swelling that can affect predictability. 2 Unique ‘Truncated Gaussian Beam’ profile This combines the best of the standard Gaussian and flat top beams, and the truncated beam profile is created by firing the homogenised beam through 1mm or 2mm apertures of the highly precise optical devise, the Zyoptix® card. 3 The Zyoptix® card delivers unique spot architecture. The Truncated Gaussian beam optimises overlap leaving a smooth stromal surface (main benefit from a Gaussian beam) and uniform energy delivering more predictable results due to less heat transmission (main benefit of a flat top beam profile). The disadvantages of each beam type are also eliminated. The Guassian beam does not have the same energy throughout the spot, and the flat top beam is tissue hungry as many overlapping spots are required. Temperature control unit This ensures the correct temperature for optimum gas usage that regulates the beam homogeneity. 4 Highly sophisticated algorithms Developed by world-class scientists providing superior clinical outcomes. 5 Unique empirically calculated combination of 1mm and 2mm spots The exact ratio of 1mm and 2mm spots enables a very fast treatment time. In fact, using the 1mm spot alone would have equated to a treatment time of a 300 Hz laser. Benefits of the 1mm and 2mm spots are: 6 a. No plume evacuator necessary Plume evacuators are necessary in higher frequency lasers to avoid interaction from the new incoming laser shots with the plume of the previous shot. Because the Zyoptix® 2mm beam is applied for the larger tissue removal, a lower frequency is possible. In addition, plume evacuators are noisy and very often create sterility issues and impact the predictability of the outcome. b. Lower repetition rates Smaller beams require a significantly higher repetition rate for the same speed of ablation. Higher repetition rates generate mechanical stress on scanners, coated optics, mirrors and other optical components. It is not uncommon for high frequency lasers to require more service visits and experience more down time. c. More precise eye-tracking B+L Newsletter 26/3/08 11:07 Page 11 SCIENCE AND TECHNOLOGY At 21.5cm the Zyoptix® 217z100 offers one of the largest working distances on the market This large working distance offers obvious benefits: 7 a. Predictable outcomes The large working distance facilitates a very narrow angle at the point where the laser beam targets the cornea. Differences and changes to patient height therefore have a limited impact on spot sizes. Inversely, a small/low working distance results in a wide angle for the incoming beam, and the spot size changes exponentially if there are even small variations to targeting height. An unintended amount of energy is delivered to the cornea resulting in over and under corrections, unpredictable results and complicated nomograms to adjust for the variations. b. Low decentration rate Small/low working distances are a cause for frequent decentrations, resulting in a higher re-treatment rate. c. Epi-LASIK friendly With the rising popularity of surface ablation, and Epi-LASIK in particular, a larger working distance makes life considerably easier for surgeons and staff. d. General ergonomics A large working distance allows for easy access for patient, nurse and surgeon pre and post treatment. Some patients also suffer from claustrophobia, and a larger working distance offers a psychological benefit. Advanced eyetracking technology Bausch & Lomb is currently trialing its latest eyetracker. The Advanced Control Eyetracker offers the following benefits: 8 a. Active and passive X and Y tracking This includes a controlled feedback loop and a dynamic component that forces the laser to cease firing should the eye move out of range. b. Passive Z tracker This ensures that the patient/eye height is always within acceptable target ranges. c. Dynamic rotational tracking During treatment and static rotational tracking prior to treatment to align ocular rotation to match the diagnostic imaging. High quality illumination systems Infrared illumination from the goose necks contribute to a very stable eyetracking system. All other illuminations (cold light LED and 9 11 SELECTING A SURGEON Selecting a refractive surgeon may be the most important decision of all and should be done only after careful consideration. Bausch & Lomb can help you find a qualified laser surgeon in your area. Qualities that contribute significantly to an ideal surgeon: • Years of experience performing LASIK procedures • Uses the most advanced technology available in order to provide safe, personalised treatment with excellent results • Surgeon and staff who understand this is a major decision and can confidently, simply and clearly present personalised options that give you complete comfort and confidence in the decision you make • You should ask your surgeon any questions you feel are necessary to help you assess his or her qualifications and make sure that you are satisfied before undergoing surgery. Only you can make this important decision. To make a selection use the following website link: http://www.bausch.co.uk/en_UK/consumer/surgical/findsurgeon.aspx infrared illumination for iris recognition) are incorporated into the laser. Therefore, there are no external moving mechanical parts that interfere with surgery or create sterility problems. Advanced personalised technologies Surgeons that acquired Zyoptix® technology when it was first launched will remember the 2 hour duration for a patient to complete the diagnostics phase. This was largely due to the requirement of undilated and dilated Zywave measurements. 10 In 2006, Advanced Personalised Technologies were launched to improve the diagnostic cycle. Surgeons noticed a dramatic improvement, and it is now possible for the majority of patients to complete a full cycle and access the treatment file on the laser in 6 mins. Advanced Personalised Technologies include: a. Advanced Nomogram This Nomogram is calculated on an individual treatment basis, and considers the interactions between the lower and higher order aberrations. Surgeons using the Advanced Nomogram typically have a retreatment rate of less than 1%, and 72% of treatments are within ±0.25 D UCVA of the intended treatment. b. NoDiZy (No Dilation Zyoptix®) The NoDiZy algorithm extrapolates about 10% of a Wavefront, allowing for about 70% of patients not to undergo pharmacological dilation, dramatically reducing the diagnostic work up time. c. TruLINK connectivity solution TruLINK eliminates the need for saving and transporting patient file data on a floppy disk. TruLINK connects the diagnostic equipment, a remote treatment calculator PC and the laser to each other to dramatically speed up the treatment process. It also allows, if so wished, for Bausch & Lomb to remotely monitor the status of the clinic equipment through a secure Internet connection, and detect problems before they impact the clinic. TruLINK therefore provides a 24 hour preventative maintenance service and minimises downtime. A fully committed Bausch & Lomb Research and Development team is currently developing new generation algorithms, diagnostic and laser systems. Advanced TruLINK applications will enable remote training support and desktop sharing in the future. Zyoptix® XP Epi-Separator system will be available soon to capitalise on the growing surface ablation market. Bausch & Lomb continues to provide products that deliver superior clinical results. Our philosophy is to focus on what technology is best for the patient. Therefore, Bausch & Lomb will continue to be market leader in Europe and be the best partner for any refractive surgeon. Reference 1 TforG Independent Market research, 2005 B+L Newsletter 26/3/08 11:07 Page 12 SCIENCE AND TECHNOLOGY 12 Upgrade your patients to High Definition Vision PROPERTIES BENEFITS Decreased Lens Mass Increased Comfort Increased Oxygen Transmission Increased Material Tear Strength Decreased Damage During Handling Added Poloxamine Packaging Solution Increased Comfort Added Aspheric Optics Decreased Spherical Aberration Increased Vision Increased Peripheral Vision Figure 1. SofLens® daily disposable contact lens properties Recent studies that address complications of contact lens wear have highlighted a number of items that can be used to screen or advise current and prospective wearers e.g. living far from an ophthalmic or medical practitioner, swimming, smoking etc. Knowledge of these factors will contribute to successful contact lens practice. Of significant interest is the fact that daily disposable contact lenses were not associated with any increase in risk of infiltrative events or severe keratitis, perhaps displaying the robustness of the modality to withstand factors of non-compliance. Given that there are years of clinical experience to support the health attributes of daily disposable contact lenses, practitioners can confidently prescribe these lenses with peace of mind. Health is important and many patients do take an interest in the health of their eyes but it is the every-day aspects of contact lens wear that may determine ultimate success. For the daily disposable contact lens modality there are three main aspects of lens wear that drive patients opinion and acceptance: Comfort, Vision and Handling. It is important that all of these be specifically addressed in the product design to meet patient expectations. The new SofLens® daily disposable contact lens, recently launched in the UK by Bausch & Lomb, has been designed on the basis of these three factors. This lens has been made using an advanced hydrophilic polymer, hilafilcon B. The non-ionic properties of this material provide resistance to build up from tear debris thus providing and maintaining a clean lens surface throughout the day. The lens design has been significantly modified from its predecessor, SofLens® One Day. The overall reduced lens mass is specifically designed to enhance comfort without compromising handling attributes. A further advantage of a reduced mass lens is improved oxygen transmissibility. It is important to note that the reduced thickness does not indicate a reduction in integrity, as the improved tensile properties of the hilafilcon B material increases tear strength to reduce the incidence of lens damage while handling (figure 1). Additionally, the lens has been packaged with a solution containing Poloxamine which acts as a conditioning agent that attracts moisture to maintain wearing comfort. Advances in contact lens design, established by Bausch & Lomb, has made it possible to introduce aspheric optics into SofLens® daily disposable contact lenses. This is an important step as the population average spherical aberration has been reported to be of the order of +0.15µm, an amount capable of reducing retinal image quality. Correcting this aberration is complicated by the fact that the standard spherical optics of contact lenses actually induces an amount of spherical aberration which varies with the power of the lens (figure 2). The anterior optic zone of the SofLens® daily disposable lenses has been designed to adjust the amount of asphericity for each power of contact lens and reduces the population average spherical aberration. When the spherical aberration is reduced, more light reaching the retina is focused at exactly the same point, which enables better resolution. A clinical study of 40 subjects demonstrated that the aspheric optics can provide a significant reduction in spherical aberration when compared to the AcuVue 1-Day lens (figure 3). There remain aspects of this lens design which have yet to be fully explored. A recent study examining peripheral visual acuity demonstrated the aspheric optics of SofLens® daily disposable to provide a larger field of clear vision when compared to Acuvue® 1-day and Focus Dailies®. A feature which could be of tremendous utility in driving or sports. With design elements targeting the three key features, Comfort, Vision and Handling, clinical evaluation was performed assessing their influence on the lens wearing experience. Several large multicentre clinical studies have been conducted to test not only the safety of the lenses, but the efficacy in meeting the rigorous demands of patient satisfaction. The first study compared the SofLens® daily disposable (Test) to its predecessor the SofLens® One Day (Control). This study was a randomised, crossover study where the 75 subjects who completed the study wore either the Test or Control Lens lenses (-0.25D to -6.00D) for four weeks on a daily disposable schedule. At the end of four weeks, the subjects were examined and rated the lens on a variety of performance related measures, then subjects were dispensed the other lens to wear for four weeks again on a daily disposable basis. At the end of the study, subjects were examined, rated the lens and answered a forced choice preference questionnaire. LEVEL OF POPULATION AVERAGE POSITIVE SPHERICAL ABERRATION -7.00D -6.00D -5.00D -4.00D -3.00D -2.00D -1.00D LEVEL OF SPHERICAL ABERRATION OF CONTACT LENS WITH SPHERICAL SURFACES SF>1 SF<1 LEVEL OF SPHERICAL ABERRATION TO THEORETICALLY OFFSET POPULATION AVERAGE (ASSUMING PERFECT LENS CENTRATION) +0.10µm SPHERICAL ABERRATION A recent survey has shown that daily disposable contact lenses account for approximately one third of all contact lens fits and re-fits in the UK. This important modality has many benefits which are of value to the contact lens patient. Disposing of the lens at the end of the day and opening a new sterile contact lens every morning enhances hygienic practices and reduces compliance issues associated with lens care. Indeed, practitioners may feel compelled to prescribe a daily disposable modality on this basis alone. 0 POWER +0.20µm -0.10µm -0.20µm Figure 2. Graph depicting the population average spherical aberration and the level of spherical aberration induced by varying powers of contact lenses with spherical surfaces. 11:07 Page 13 SCIENCE AND TECHNOLOGY A second study, almost identical to this first study, was conducted, this time employing 106 SofLens® daily disposable (Occurrence Rate %) SofLens® one day (Occurrence Rate %) Epithelial Edema 0.0 0.0 Epithelial Microcysts 1.3 0.0 Corneal Staining 0.0 1.3 Limbal Injection 0.0 0.0 Bulbar Injection 0.0 0.0 Sup. Tarsal Conjunctival Abnormalities 0.0 0.0 Corneal Neovascularization 0.0 0.0 Corneal Infiltrates 0.0 0.0 Figure 4. Grade 2 or above Slit Lamp Findings in a 1 months study of SofLens® daily disposable compared to SofLens® one day 92 93 91* 89* 83* 83* 93 92 87* 84* 74* 73* Redness 100 95 90 85 80 75 70 65 60 55 50 Absence of Dryness Figure 5. Results from subjective ratings of various performance attributes of SofLens® daily disposable and the Control lens. (Subjects were asked to rate these measures on a scale from 0 to 100, where 0 = the least favourable response and 100 = the most favourable response). 80 70 60 50 40 30 20 10 0 FORCED CHOICE PREFERENCE * * Statistically significant (p<0.05) With these large multicentre clinical trials it has become evident that the design attributes of the SofLens® daily disposable have indeed created significant improvements in daily disposable contact lens performance and meet the high demands of contact lens wearers. Further assessment of the performance capabilities have been conducted against Focus Dailies disposable lenses. In a one week trial of SofLens® daily disposable on 100 subjects who routinely wore Focus Dailies®, there were many similarities. Attributes such as centration and movement were not different (p>0.05 in all cases) again suggesting an easy refit into the SofLens® daily disposable. Even when rating comfort throughout the day there was again no difference determined (p>0.05). However, for For a full list of references please e-mail [email protected]. The full article first appeared in Optician 2.11.07, pages 14-16. Irritation hyperopic subjects (212 eyes; +0.25D to +6.00D) and conducted over a two week crossover period. Interestingly, the results mirrored the first study as again there was no difference in slit lamp findings, centration, movement and sphere power between the SofLens® daily disposable and SofLens® One Day. Additionally, when rating the various attributes of lens performance SofLens® daily disposable performed significantly better for most attributes and again End of Day Comfort and Dryness were rated 9 points higher than the control lens. Forced choice data showed the same trend with a two-to-one preference for the SofLens® daily disposable on comfort and handling attributes; vision achieving nearly a three-to-one preference. The new SofLens® daily disposable contact lens is a valuable tool for the contact lens practitioner. Clinically, there is strong evidence for practitioners to seriously consider adopting this lens as a first choice for daily disposable wear. Burn/ Sting Throughout the study there were no adverse events and slit lamp findings showed almost no grade 2 or above findings for either lens demonstrating, not only statistical equivalence, but the safety of both contact lenses (figure 4). In the assessment of lens fit, there was no statistically significant difference in lens centration or movement and the prescribed sphere power was the same for both lenses in all patients (100%) who completed the study. All of these are important considerations when refitting existing SofLens® One Day patients into the new SofLens® daily disposable. Subjects were asked to rate various attributes on a scale from 0 to 100 where 0 represents the least favourable response and 100 represents the most favourable response (figure 5). The results reveal that the SofLens® daily disposable performed significantly better, particularly for End of Day Comfort and Dryness where the difference in scores was 10 and 9 respectively. (A difference of 5 is generally regarded as being clinically significant in that a patient is likely to appreciate the difference.) Furthermore, Handling and Overall performance demonstrated significant advantage for the SofLens® daily disposable. The forced choice questionnaire again revealed the SofLens® daily disposable to be preferred over the control for comfort, vision and handling attributes by approximately two-to-one (figure 6). 1.0 EOD Comfort 0.5 * * SofLens® One Day 0.0 End of Day Comfort Overall Vision Insert & Remove Figure 6. Results from the forced choice preference questionnaire indicating significant preference for the SofLens® daily disposable. 100 90 80 70 60 50 40 30 20 10 0 SYMPTONS/COMPLAINTS 86 87 79* 86* 74* 81* Focus Dailies® -0.5 Residual + 0.11µm SofLens® daily disposable SofLens® One Day microns of -1.0 spherical aberration ACUVUE® 1 DAY Comfort Residual + 0.00µm SofLens® daily disposable 0 POWER SofLens® daily disposable -7.00D -6.00D -5.00D -4.00D -3.00D -2.00D -1.00D Subjective Response (0-100) Residual + 0.04µm ratings of End of Day Comfort and Dryness, there was a statistically and clinically significant difference in favour of the SofLens® daily disposable (p<0.05) (figure 7). The results would indicate that End of Day Comfort and Absence of Dryness are distinguishing features of this new lens. The aspheric optics designed into the lens has not only demonstrated reduction of spherical aberration, but excellent visual quality. Lastly, through innovative lens and packaging design, the handling performance of this lens would appear to be highly rated by contact lens wearers. Percentage (%) Residual + 0.01µm Figure 3. Forty subjects participated in an evaluation of spherical aberration with SofLens daily disposable contact lenses. Subjects were dilated to achieve a minimum of 6 mm pupil diameter. Baseline spherical aberration was measured using a Zywave™ aberrometer. SofLens® daily disposable contact lenses and AcuVue 1-day contact lenses (-1.00D and -5.00D) were inserted, and the measurement of spherical aberration was repeated. Wavefront aberration maps and simulated retinal images were generated using Vision Optics Laboratory software. The letter represents a 20/80 letter size viewed through a 6 mm pupil and an eye with no other aberration except for spherical aberration. Subjective Response (0-100) SOFLENS® DAILY DISPOSABLE 13 * Statistically significant (p<0.05) 26/3/08 Comfort EoD Comfort Absence of Dryness Figure 7. Subjective ratings of comfort related parameters demonstrating better performance with the SofLens® daily disposable lens. * Statistically significant (p<0.05) B+L Newsletter B+L Newsletter 26/3/08 11:07 Page 14 EDUCATION 14 European Refractive Centre of Excellence Training Courses 2008 The Centre of Excellence is also the location of our prestigious Training Centre. The training facilities have been specially designed for easy demonstration of our products. You will be able to enjoy hands-on experience as well as understanding the technical aspects of our technology platform. The Bausch & Lomb Centre of Excellence is located about 20 minutes drive from the centre of Munich, Germany. It is home to our Global Refractive Research and Development, Technical Service, Global Application Training, Manufacturing and Customer Service departments. When attending one of our courses, you will have the opportunity to join a company tour to see where our lasers and diagnostic equipment are manufactured. Lastly, and if time allows, a tour of Munich will be arranged to ensure that you also enjoy the beautiful sights of this charming city. To attend any of the following courses, or for further information, please contact: Asa Baudin E-mail: [email protected] Tel +44 (0)20 8781 0000 MUNICH COURSE: TECHNOLOGY FOR THE FUTURE Find out how Bausch & Lomb can provide a market leading refractive platform for your clinic. Suitable for • Customers unfamiliar with the Bausch & Lomb Zyoptix® Platform • Surgeons completely new to refractive surgery* • Marketing support you can expect at Bausch & Lomb • A brief overview of products for the future • A tour of our manufacturing plant • A tour of Munich, if time allows Content • Introduction into Refractive Technology and Science • Overview of the Zyoptix® Platform including basic principles of our diagnostic instruments, laser and keratome • Clinical results you can expect using our platform • Practical hands-on session on the entire platform • A brief overview of the competitive landscape Knowledge and skills gained After you have attended this course, you will know: • Why the Zyoptix® Platform is suitable for your clinic • What ‘After Sales’ support you can expect • Why Bausch & Lomb's future products meet your needs • Why you want to build a long term relationship with Bausch & Lomb Cost 660 euros per person (excluding flights and hotel) includes dinner, lunches, course materials and Munich tour if time allows. Course dates (arrival recommended day before course or two days for surgeons new to refractive surgery*) 19 - 20 May 2008 7 - 8 July 2008 17 - 18 November 2008 * For these surgeons, an additional training day will be offered preceding this course. Basic principles of optics will be covered in this bespoke course. B+L Newsletter 26/3/08 11:07 Page 15 EDUCATION 15 COURSE: ADVANCED NURSE AND TECHNICIAN Improving skills of your support staff enables easier, quicker and safer treatments. Suitable for Technicians, Nurses, Theatre Staff, Optometrists with at least 1 year's experience using the Zyoptix® diagnostic equipment and/or keratome. Content • Introduction into basic principles of refractive surgery including optics and treatment options • Brief overview of the features and benefits of Advanced Personalised Technologies • Intensive hands-on session detailing tips and tricks to obtain the most accurate diagnostic readings, do excellent fluence tests on the laser • Keratome handling and sterilisation • Patient flow optimisation • Data storing and database management • Communication with a patient and using the right language • A tour of our manufacturing plant • A tour of Munich, if time allows Knowledge and skills gained • Be able to better distinguish a good diagnostic map from a poor map • Be able to position patient best to obtain better acquisition, leading to better outcomes • Be able to manage diagnostics in complicated cases e.g. re-treatments • Able to advise on how best to manage patients and their records in your clinic • Extend the life of your keratome by implementing better care methods • Maximise the support this person can bring to you in your clinic Cost 330 euros per person (excluding flights and hotel) includes dinner, lunches, course materials and Munich tour if time allows. Course dates (arrival recommended day before course) Dates for this course have been carefully selected to take place in quieter times of the year, or when a surgeon is most likely to attend an International convention. 21 - 22 July 18 - 19 August 29 - 30 September* * This is during the Oktoberfest, and dinner will be enjoyed at one of the world famous Beer tents. As this is a very popular time, please reserve your place well ahead as spaces are limited, and also consider limited flight availability. COURSE: ZYOPTIX® INNOVATIONS How to significantly improve your clinical results, clinic flow and patient satisfaction. Suitable for Existing Bausch & Lomb customers seeking more information about latest Bausch & Lomb innovations that will improve clinical results and enhance patient flow. • In-depth review of our Research and Development programmes - meet the researchers in person • A tour of our manufacturing plant • A tour of Munich, if time allows Knowledge and skills gained Content • History of Zyoptix® • Advanced Personalised Technologies (APT) for improvement of diagnostic instruments Advanced Control EyeTracking™ Technologies (ACE) for state-of-the-art eyetracking • Practical hands-on session using the new technologies (APT and ACE) • In-depth overview of the competitive Landscape Clinical data of our new technologies After you have attended this course, you will: • Know why you would like to upgrade your system with the B&L new technologies • Understand what competitors have to offer in relation to the Zyoptix® Platform • Know why Bausch & Lomb's future products meet your needs • Understand the full support Bausch & Lomb offers should you wish to upgrade your system Cost 660 euros per person (excluding flights and hotel) includes dinner, lunches, course materials and Munich tour if time allows. Course dates (arrival recommended day before course) 28 - 29 April 2008 1 - 2 October 2008* * This is during the Oktoberfest, and dinner will be enjoyed at one of the world famous Beer tents. As this is a very popular time, please reserve your place well ahead as spaces are limited, and also consider limited flight availability B+L Newsletter 26/3/08 11:07 Page 16 EDUCATION 16 Lecture Series launch the new Bausch & Lomb Academy of Vision Care™ More than a thousand eye care professionals from around the UK flocked to the Bausch & Lomb lectures in March 2008. by 23% – meaning that many contact lens wearers will become presbyopic and expect to continue wearing lenses that provide comfort and vision. Caroline said that eye care professionals needed to consider the latest generation of lens designs for the over 50s. Jonathan Walker, Contact Lens Practice Walsall, spoke about adverse events and gave advice on when to be concerned and when to monitor. While Dr Philip Morgan, Director of Eurolens Research, spoke about what advice eye care professionals could give to customers to reduce their risk of keratitis. ‘It is known, for example, that smoking increases the risk of keratitis as do not using the correct storage solution, not rubbing and rinsing lenses, not handwashing or sleeping in unsuitable lenses,’ he said. These characteristics were identified by B&L’s Science of Compliance study which examined the behaviour of 1400 contact lens wearers. The series of one-day events in London, Cardiff, Coventry, Manchester and Glasgow marked the launch of Bausch & Lomb’s Academy of Vision Care™. Opening the lecture series in London, Cheryl Donnelly, Director of Professional Services and Clinical Affairs, B&L UK said “These lectures are the first of many educational initiatives for the Bausch & Lomb Academy of Vision Care™. The lectures have been developed through consultation with key opinion leaders to communicate some of the latest issues in contact lens practice”. Among the speakers was Caroline Christie, Associate Director Contact Lenses at City University, who argued that age should not be a barrier to contact lens wear. By 2020 the number of people over 50 will have increased William Harvey, Clinical Editor, Optician, stressed the importance of diet as well as smoking on eye health – particularly relating to AMD progression and encouraged eye care professionals to consider offering nutritional supplement advice where appropriate. Shehzad Naroo, lecturer at Aston University, introduced the audience to newer lens surface properties in spherical, toric and multifocal contact lenses designs. The future provided an opportunity to achieve optimum vision for all contact lens patients, he said. To finish the day, Dr Gary Osborn, Director of Medical Marketing, Global Vision Care Strategy B&L tackled myths about lens care head on. Specifically they spoke about superficial, transient “These lectures are the first of many educational initiatives for the Bausch & Lomb Academy of Vision Care™” Cheryl Donnelly, Director of Professional Services and Clinical Affairs corneal staining which can occur in both lens and non-lens wearers, at a higher or lower rate depending on ocular condition and various solution/lens combinations. Based on the scientific data they argued that there is no evidence to suggest that this level of corneal staining increases risk for contact lens-related corneal infection. Mike Evans, Commercial Director for B&L UK, said more Bausch & Lomb Academy of Vision Care™ events would follow and encouraged eye care professionals to feed ideas in by email to [email protected]. ‘This initiative will ensure that our customers are at the forefront of technological and scientific breakthroughs, and are provided with practical experience based learning opportunities and knowledge resources that address their day-to-day practice and business challenges,’ he said. B+L Newsletter 26/3/08 11:07 Page 17 EDUCATION 17 Up-coming Congress Bausch & Lomb UK have the pleasure to be the sole sponsor for the 62nd Detachment teaching course on Vitreo Retinal surgery organised by renowned vitreoretinal surgeon Professor Ingrid Kreissig and featuring an international faculty of speakers. This course carries 14 CPD points. CONGRESS DATES 2008 April 4 – 9, 2008 ASCRS Chicago, USA April 27 – May 1, 2008 ARVO Florida, USA May 9, 2008 May 20 – 22, 2008 RCO Liverpool, UK May 29 – June 1, 2008 BCLA Metropole Hotel, Birmingham, UK June 20, 2008 VIIIth State of the Art Refractive & Cataract Surgery Symposium Hull, UK July 5 – 6, 2008 BSRS Oxford, UK Birmingham UK, 5-6 June 2008 at the International Convention Centre (following the joint meeting of the Midland and Northern Ophthalmological Society held in Sheffield, 4 June 2008) Topics • Diagnostics - The Fellow Eye • Cerclage, Segmental Buckling (Sponge, Balloon) • Gas Operations - Vitrectomy • Uveitis - Age-Related Macular Degeneration • Re-operation - Ocular Trauma • Comparison of present surgical techniques • The Diabetic Eye • Panel discussion with case presentations Programme Prof. Dr. med. Ingrid Kreissig, Augenklinik, Univ. Mannheim-Heidelberg, Theodor-Kutzer-Ufer 1-3, 68167 Mannheim, Germany Website: http://kreissig.uni-hd.de E-mail: [email protected] Local Organisation Mr Robert AH Scott, Vitreoretinal Surgeon, Dept. of Ophthalmology, Selly Oak Hospital, Raddlebarn Road, Birmingham, UK B29 6JD Tel : +44 (0)121 627 8351 Fax : +44 (0)121 627 8922 E-mail: [email protected] July 7 – 9, 2008 Oxford Congress Randolph Hotel, Oxford, UK September 13 – 17, 2008 XXVI ESCRS Congress Berlin, GERMANY September 19 – 21, 2008 ABDO Conference Mercure Holland House Hotel Cardiff, UK November 8 – 11, 2008 AAO Atlanta, USA November 13 – 14, 2008 UKISCRS Brighton, UK November 27 – 28, 2008 BEAVRS Meeting Reading, UK December 8 – 9, 2008 Moorfields Ophthalmology Course for General Practitioners Institute of Child Health, London, UK B+L Newsletter 26/3/08 11:07 Page 18 BAUSCH & LOMB IN FOCUS 18 Introducing customer services Education is a key theme for Bausch & Lomb in 2008 and nowhere is this more important than with our dedicated customer services teams. All of the 40 members of the three teams attend the Bausch & Lomb University where they can take modules from over 1000 courses for their own personal development. They also attend the Bausch & Lomb training school on a regular basis where they receive training from experts on the company’s full product portfolio. With a focus on recruiting, developing and retaining talented people, and by investing in training and development, Bausch & Lomb aims to lead the industry in customer focus. We have recently introduced online ordering for refractive, pharmaceutical and the vision care product ranges. Electronic ordering (EDI) is also available for all products providing you with an electronic invoice. Alternatively, you can contact our customer services team directly by phone or fax on the numbers listed below where our upgraded telecoms system will present you with a dedicated customer services representative and your account details. All of the teams are UK are based at our newly refurbished Kingston-upon-Thames offices. Melanie Short, Senior Business Administrator, Surgical Division Within this team there are 5 people dedicated to service and installation, who monitor and manage the time of our 5 engineers and can deal with specific issues such as contracts, warranty and spare parts. General Tel: 020 8781 0000 Service Team: 020 8781 2843 Fax: 020 8781 0001 Pharmaceutical Team Contact our small but dedicated Pharmaceutical team who can offer refrigerated delivery to a specific point in the hospital, lines are open Monday to Friday from 8.00am – 4.00pm. The pharmaceuticals team can track your order for you and provide proof of delivery if required. The team also has a dedicated returns department. Tel: 020 8781 0000 Fax: 020 8781 0001 Surgical Team The Surgical team covers the varying needs of cataract, vitro retinal and refractive businesses. In this department each customer has their own dedicated customer services representative; lines are open from Monday to Friday from 8.00am – 5.30pm. Our Refractive customers can also order their consumables online. The Surgical team can track your order for you and provide proof of delivery if required. This team also benefits from a dedicated returns department. Vision Care Team Vision Care Customer Service is open 6 days a week to meet the needs of the optical industry. Lines are open Monday to Friday from 9.00am – 5.30pm and 9.00am – 2.00pm on Saturday. The dedicated Vision Care team is committed to providing customers with a ‘one stop shop’ offering a free delivery for orders placed on line, a flexible returns policy and a comprehensive service recovery programme. Tel: 0845 6022350 Fax: 0845 6022351 FIND OUT MORE... For further information on Bausch & Lomb and its products please visit the website at www.bauschonline.com B+L Newsletter 26/3/08 11:07 Page 19 For all your eye care needs.... Contact Lenses Lens Care Laser Eye Correction Dry Eye Relief Eye Health Supplements Cataract Pharmaceuticals Vitreo Retinal Ophthalmic Instruments ....your Trusted Partner in Eye Health www.bausch.co.uk B+L Newsletter 26/3/08 11:07 Page 1000 Coming up in the summer issue... B & L's vision aids 'British Blind Sport' Consumers getting worse at compliance Celebration - a decade of the Akreos IOL If you have any comments on this magazine, or would like to contribute to the next issue, then please contact the Editor, Jill Collishaw: [email protected] www.bausch.co.uk ™ and ® denotes trademark and registration mark of Bausch & Lomb Incorporated. © Copyright 2008 Bausch & Lomb Incorporated. All rights reserved. BLNLS-1/2007 Date of preparation March 2008 Bausch & Lomb Incorporated Bausch & Lomb House 106 London Road Kingston-upon-Thames Surrey, KT2 6TN, UK Tel: 020 8781 2900 Fax: 020 8781 2901 Website: www.bausch.co.uk
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