Untitled - Centris.ca
Transcription
Untitled - Centris.ca
Greater Montréal Real Estate Board | 2013 Annual Report Via ric du Car M ol on Ja t-R rr oy y al RE Na /M tha AX lie Am Bé bia gin nc e Sy lv Co ai mp n as Tr Gi ré Im ea rar M mo su d RE an bil rer /M da ier n AX ic Ci e té Pa t An d pit ale Ca Via M a RE rc L /M ac Ca k AX as J pit ale P uan 20 se 01 Ri resi éd ve de a -N nt or d Fr an ço is Bi ss on Di Ro an ya RE net l L Vic e AL te eP e- M TA ag pr én e P es ar i riv de d ilè nt ge Gr D ou ani pe el Ch Éri Su Da ief c C tto ge n- na Ex ha Ex is ec rb pe ut on rt ive n Of eau fic er L RE orra Gr Na /M in ou th AX e T pe al Al urp Su ie T lia in tto re nc nM m e b illé lay nia Gr ou pe Su tto M n E ar xc c B Gi ell er Pr ne en ge of tt ce ro us e M n ion Be .B a Im rd . mo se bil ll ier OUR MISSION To actively promote and protect our members’ professional and business interests in order for them to successfully meet their business objectives. BOARD OF DIRECTORS 2 WHO ARE WE? A not-for-profit association, the Greater Montréal Real Estate Board was created in 1954 and represents almost all real estate brokers in the Montréal Metropolitan Area. The GMREB provides training through the Collège de l’immobilier du Québec, as well as technology services through Centris®. It is a member of the Québec Federation of Real Estate Boards and The Canadian Real Estate Association, an organization that represents all Canadian boards. The GMREB is the third largest board in Canada and one of the 20 largest boards in North America. Greater Montréal Real Estate Board | 2013 Annual Report 3 MESSAGE FROM THE PRESIDENT In 2013, our main focus was defending the interests of Greater Montréal Real Estate Board (GMREB) members. Like you, I am also an active broker. I deal with the same realities as all of my colleagues and I am well aware of the challenges our industry faces. However, I am also very proud of the progress made in 2013, as evidenced in this overview of our main achievements. Patrick Juanéda FACING THE FUTURE To follow up on the priorities identified at the 2012 Real Estate Summit, the GMREB took concrete actions to identify real estate brokers’ distinct advantages. This involved taking the lead in creating a multidisciplinary task force that included a group of active real estate brokers and Mr. Jacques Nantel, marketing professor at HEC Montréal, in order to examine this issue more closely. The work of this group was supported by an in-depth study by Léger Marketing, conducted among hundreds of consumers, which allowed us to identify the four main elements that are likely to convince consumers to use the services of a real estate broker: •buy or sell at a fair price; •command of the legal forms and documents; •increased visibility and traffic; •framework for the real estate broker profession, for better protection. These four distinct advantages, or unique selling propositions, were presented in September as part of the Event of the Season, which was attended by more than 900 brokers. These four advantages were also part of an awareness campaign among consumers, which will continue in 2014. SHARING OUR STRATEGIC DIRECTIONS In September, the Board of Directors’ main strategic directions were presented to members. Mr. Claude Béland, former president of Mouvement Desjardins, accompanied the Board of Directors in this important exercise. These strategic directions show that the status quo is not an option, and that our industry and our organizations must review their practices. Five main strategic directions were proposed to members: •promote the value of real estate brokers; •protect members’ interests; •increase brokers’ expertise; •anticipate market changes and take the lead in finding new methods in real estate; •highlight and increase brokers’ professionalism. The task force responsible for examining and updating the GMREB’s by-laws and practices continued its activities to ensure first-rate governance practices for the organization. Mr. Michel Nadeau, Executive Director of the Institute for Governance of Private and Public Organizations (IGOPP), acted as advisor to this group. Among the accomplishments in 2013 were the creation of a permanent committee on governance, the creation of a treasurer position, the review of the appointment process for officers and the implementation of various task forces in order to improve participation among directors and members. In the same spirit of maintaining the highest standards of governance, the GMREB continued the work it began last year by offering directors training by the IGOPP. A comprehensive review of the GMREB’s by-laws is planned for 2014. The GMREB provides technology tools to all real estate boards in Québec through its technology division, Centris®. During the year, the Board held discussions with the Chambre immobilière de Québec, which also provides a technology tool to certain boards, regarding a possible partnership in order to combine all tools under a single entity. › Greater Montréal Real Estate Board | 2013 Annual Report 4 MESSAGE FROM THE PRESIDENT (CONTINUED) DEFENDING OUR MEMBERS’ INTERESTS One of the most important developments in 2013 was the dossier between the GMREB and The Canadian Real Estate Association (CREA). Several issues requiring us to defend our members’ interests led us to question our membership in CREA. Among these issues were the regular increases in CREA dues, the imposition of tools that we barely used, the obligation to participate in a national data distribution system and the imposition of a second code of ethics. Following negotiations and two consultations with brokers, the GMREB obtained significant gains for its members, including the assurance that FSBO listings from Québec will no longer be displayed on REALTOR.ca as well as a reduction in dues since Québec brokers do not use the WEBForms® electronic forms tool. In addition, a protocol was agreed upon to address, in the short term, the issues surrounding data distribution and CREA’s REALTOR® Code (code of ethics). This agreement was endorsed by 86% of members. In addition, the GMREB intervened with the Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) to defend members’ interests regarding the issue of mandatory training announced by the OACIQ. The GMREB Board of Directors challenged the OACIQ regarding the cost of this training and the timeframe for taking the training. Following these interventions, the OACIQ made some changes. The timeframe for taking the mandatory training was extended, suspensions for not taking the training were lifted until May 2014, and it is no longer mandatory for chartered real estate brokers to take the agency executive officer training if they do not want to become agency executive officers. Finally, the OACIQ expressed its willingness to consult with industry representatives before finalizing brokers’ future continuing education obligations. Also in 2013, the GMREB intensified its reflections on the current role of the Québec Federation of Real Estate Boards. It is essential for us that real estate associations reach their objectives in an efficient manner and at a reasonable cost. We will continue to closely monitor this dossier in 2014. The GMREB continued its public relations efforts by being proactive in several dossiers, by giving many interviews and by being cited regularly in the media. As part of our monitoring of media coverage, we published two open letters in La Presse in response to misconceptions about the work of real estate brokers and the real estate brokerage model in Québec. We also published various communiqués that defended our members’ interests in different dossiers, such as access to homeownership. The Board also undertook lobbying activities among the different levels of government in order to raise awareness of real estate brokers’ concerns, particularly with respect to the tightening of mortgage rules and access to homeownership. As such, the GMREB developed relationships with government and municipal authorities and intends to continue building on these relationships in 2014. REBALANCING OF THE REAL ESTATE MARKET The real estate market became balanced in 2013 while, in the past, it favoured sellers. A total of 36,522 residential sales were concluded in the Montréal Census Metropolitan Area in 2013, a 9% decrease compared to 2012. This drop in sales was mainly due to the stricter mortgage rules that came into force in July 2012, and whose effects continued to be felt in 2013. While many observers predicted a significant drop in prices, property values held steady in the Montréal Metropolitan Area, proving that real estate is still a good investment. Across the Greater Montréal area in 2013, property prices increased by 2% for single-family homes and plexes, while the median price of condominiums remained stable compared to 2012. › Greater Montréal Real Estate Board | 2013 Annual Report 5 MESSAGE FROM THE PRESIDENT (CONTINUED) ADVERTISING CAMPAIGN A generous budget was devoted to our multimedia ad campaign that had two main objectives: to highlight real estate brokers’ expertise (primarily by promoting some of their distinct advantages) and to increase awareness of the Centris.ca website. Wanting to meet the needs of our anglophone members, TV ads in English were broadcast for the first time. As confirmation that our advertising efforts are paying off, the profession of real estate broker has risen in Léger Marketing’s annual Profession Barometer ranking and traffic on the Centris.ca website more than doubled compared to the previous year. Finally, as part of an exemplary and historic collaboration, the GMREB worked actively with Québec’s 11 other real estate boards, the QFREB and the OACIQ on the creation of a joint provincial ad campaign that was launched in early 2014. The year 2013 thus proved to be intense on many fronts, and our accomplishments would not be possible without the dedication and hard work of the members of the Board of Directors. I appreciate all they have done. I must also acknowledge the contribution of members who take the time to communicate with the GMREB to propose their ideas and points of view. Their personal contribution guides us in our decision-making and our positions. We have worked hard in recent years to become closer to our members and I am very proud to see the progress we have made. Finally, I want to thank all the volunteers who sit on the different committees and groups, and who organize conferences and networking activities for their colleagues. Through your efforts, you contribute to enhancing the expertise and image of real estate brokers. Patrick Juanéda President CENTRIS® RESIDENTIAL STATISTICS MONTRÉAL METROPOLITAN AREA Single-Family Median Price Total Residential Sales $300,000 50,000 40,000 $250,000 30,000 $200,000 20,000 $150,000 10,000 0 $100,000 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source : QFREB Greater Montréal Real Estate Board | 2013 Annual Report 6 ACTIVITY REPORTS Finance and Administration The Finance and Administration Department continued to ensure the effective preparation and monitoring of budgets, the development, application and control of financial policies, as well as the development of tools and analyses that help with decision-making. The Department also oversaw the processing, monitoring and reporting of financial information to the Finance and Audit Committee and to members. In March 2013, the Department implemented an online credit card payment system that allows members to pay their balance directly on the GMREB extranet. Furthermore, as part of its objective to increase efficiency, reduce costs and remain environmentally responsible, the Department implemented new initiatives to reduce its use of paper. In the same vein, paper invoices will be eliminated in 2014. In its continuing effort to ensure sound management, the Finance and Administration Department worked to update and implement new financial policies. Every effort has been made to effectively manage members’ dues, and processes are continuously reviewed and improved to increase efficiency. Member Services The Member Services Department continued to provide support to members by answering all of their questions on topics such as brokerage contracts, the Brokerloading system, and rejections and irregularities. In June 2013, significant changes were made to the Brokerloading system, including the mandatory uploading of the Seller’s Declaration form. These changes were primarily made to address a need expressed by members and to facilitate their collaboration work. In September, the Member Services team added, in the Brokerloading system, information contained in the mandatory Brokerage Contract forms, and made changes to certain headings. In addition, to better meet the needs of brokers working in the IC&I area, the brokerloading of revenue properties was also revised and improved. Members now benefit from a display of financial data that complies with accounting principles and thereby reflects investors’ financial vision. This is an important first step and other improvements will follow in 2014. In terms of training, the Member Services Department organized 33 presentations in real estate agencies in order to better support members and answer their questions. In addition, 34 Mastering Your Centris® Tools training sessions were held at the GMREB. A total of 984 members participated in information sessions about InstanetFormsTM and other Centris® tools in 2013. The Member Services Department also worked in collaboration with the City of Montréal as part of the Discover Your Neighbourhood event that was held in March. Close to 700 potential clients visited and discovered nine Montréal neighbourhoods in the company of 16 real estate brokers. An overview of 2013 activities show that members brokerloaded 47,737 notices of sale in the Centris® system, and the Department identified and handled a total of 7,739 irregularities, approximately the same number as in 2012. More than 77,000 new listings were brokerloaded, a similar number to that in 2012. Finally, the Member Services team answered 15,991 requests for information over the telephone. › Greater Montréal Real Estate Board | 2013 Annual Report 7 ACTIVITY REPORTS (CONTINUED) Groups The Member Services Department works with the regional group committees to organize meetings, conferences and social activities that help to inform brokers and encourage networking and collaboration. In 2013, 3,500 brokers participated in 23 conferences, 9 cocktail parties and a show organized by the group committees. On average, each conference was attended by 96 people and each cocktail party attracted 128 participants. Among the conferences presented, the fall conference entitled Sans Courtier… avec des problèmes was extremely popular. In fact, to meet strong demand, two additional presentations were quickly added. Here is an overview of all the conferences that took place in 2013: •Environmental tests Guy Laforest, B.A.A. (January) •The Competition, My Competitors... What Should I Say? Mtre Hélène Morand, Lawyer (April) •PCBs Pawel Olejczyk – Geologist Mtre Catia Larose – Lawyer Mtre Hélène Morand – Lawyer and OACIQ syndic (October) •Sans courtier… avec des problèmes Mtre Stéphane Pagé, Lawyer (November) • Undivided condominiums Mtre Ginette Allard, Notary (December) The IC&I Commercial Group organized six breakfast conferences, attended by 526 members. Immophoto2013/Patrice Bériault All of these organized activities were made possible thanks to the dedication of the 46 brokers who volunteer in the six groups. Immophoto2013/Patrice Bériault › Greater Montréal Real Estate Board | 2013 Annual Report 8 ACTIVITY REPORTS (CONTINUED) Communications and Public Relations In 2013, the Communications Department promoted to consumers the importance of doing business with a real estate broker. At the start of the year, the GMREB launched the largest advertising campaign in its history, focusing on two complementary components. The first component, which highlighted real estate brokers’ expertise, included three TV commercials that showed how it’s impossible to be an expert at everything and to avoid problems it is important to use the services of a real estate broker when buying or selling a home. The second component focused on building awareness of the Centris.ca website in order to encourage consumers to use a broker’s services when selling their property. The campaign also included ads on the radio, on the web and on highway billboards. In March, a bilingual ad campaign was aired on eight Montréal radio stations, inviting the public to visit Centris.ca and discover the thousands of open houses that were happening across Québec. The Department also produced a Centris.ca promotional video that highlights the many features of the site and serves as a tool that brokers can use with their clients. Internally, the GMREB’s bi-monthly Vision newsletter was revised and improved. More appealing and easier to read, it provides members with a single location for finding information about all of the activities, conferences and training sessions that are taking place. In terms of public relations, the team stepped up its efforts in 2013 to defend members’ interests. Its interventions in the media were aimed at highlighting brokers’ professionalism and their knowledge of the real estate market, and promoting the value of a real estate transaction that is concluded through a real estate broker. It is with these objectives in mind that the team responds to the various media requests it receives and formulates messages that not only state the GMREB’s position on issues affecting the real estate market, but also promote the wealth of our real estate market knowledge and the professionalism of real estate brokers. Finally, the Communications Department continued to produce a variety of informational videos for real estate brokers and the public. The most watched videos were those on the conference Sans courtier… avec des problèmes by Mtre Stéphane Pagé, the CREA dossier, the measures taken by the CMHC to avoid an overheated real estate market, and the ad campaign. This year, the Department focused on improving the quality of its videos. › Greater Montréal Real Estate Board | 2013 Annual Report 9 ACTIVITY REPORTS (CONTINUED) Centris® Centris® tools are a group of technology solutions aimed at improving real estate brokers’ efficiency and simplifying their work. All efforts have been put in place to ensure a high level of reliability for these tools. In 2013, the target objective was achieved: the rate of service availability reached more than 99.5%, 24 hours a day. The Centris® team made various improvements to the Centris.ca website in 2013, including a new and more intuitive property search as well as improvements to the mapping feature, one of the website’s strengths. The team also worked on redesigning the site in order to modernize its appearance, improve the user experience and further highlight real estate brokers’ expertise and the advantages of doing business with a broker. The new version of the Centris.ca website will be launched in 2014. Centris.ca continued to make headway among Québec consumers: after registering an 87% increase in traffic in 2012, the number of visitors to the website jumped by 138% in 2013. The advertising campaigns, SEO work and improvements made to the website therefore provided excellent results. In addition, an iPhone, iPad and Android application for consumers and an iPad application for brokers were launched in order to meet the growing demand for mobile tools. Centris® continued to focus on improving the quality of photos in Matrix and in the various real estate broker websites and, at the same time, continued to educate members about the importance of taking quality photos. The Centris® Help Desk remained fully available to members, providing assistance and answering questions 365 days a year, and responded to more than 22,000 requests in 2013. › Greater Montréal Real Estate Board | 2013 Annual Report 10 ACTIVITY REPORTS (CONTINUED) In addition, Centris® works in partnership with the Market Analysis Department of the Québec Federation of Real Estate Boards for the compilation and management of real estate data used by the Federation for its market analyses, press releases and other purposes. Centris® significantly enhanced the training it provides on its various tools, resulting in a substantial increase in the number of registrations and the participation rate. These training sessions, offered free of charge, are given in many different formats – webinars, in class, and in real estate agencies. Furthermore, a calendar of the different training sessions has been produced. The Marketing team has created video tutorials that allow brokers to familiarize themselves with the main functions of the InstanetFormsTM and Immocontact tools. The team has also ensured the visibility of Centris® and Centris.ca at various real estate industry conferences and events, including having its Centris.ca exhibition stand displayed at the City and Suburb Home Show at the Olympic Stadium, among other events. › Centris® Management Committee Marc-André Pilon, President Chambre immobilière des Laurentides Ginette Beardsell Greater Montréal Real Estate Board Clément Bourassa External member Claude Charron Greater Montréal Real Estate Board Daniel Dagenais Greater Montréal Real Estate Board Patrick Juanéda Greater Montréal Real Estate Board Xavier Lecat Chambre immobilière de l’Outaouais Christiane St-Jean Chambre immobilière de Québec Use of Centris.ca Number of visits The Development and Integration team helped to further develop the approximately 20 Centris® tools available to brokers by making some 250 improvements in 2013. For example, six practical functions were added to the Immocontact tool in the spring. To contribute to the assessment and selection of future technology tools, the team seeks feedback from brokers through focus groups. Increase of 694% in 4 years January 2011 January 2012 January 2013 Greater Montréal Real Estate Board | 2013 Annual Report January 2014 11 ACTIVITY REPORTS (CONTINUED) Collège de l’immobilier du Québec The year 2013 held special meaning for the Collège de l’immobilier du Québec, as it marked its twentieth anniversary. The year was a particularly successful one, thanks to the passion and experience of those who make up its team: its employees, its teachers and its administrators. In 2013, the diversification of the programs offered and its sound management allowed the Collège to once again deliver results that reflect this renowned institution in the field of real estate and mortgage brokerage. Following the announcement of the new law on mandatory basic training, the Collège completed the necessary steps to ensure that all of its programs are recognized by the Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) in time for September 1, to ensure the continuity of its operations. The Collège continued to promote its programs, including its two speciality programs, Commercial Real Estate Brokerage and Mortgage Brokerage. The Collège was also required to file its self-evaluation report as part of the Institutional Policy on Program Evaluation, and renew its permit at the Ministère de l’Éducation. In June, the Fondation du Collège de l’immobilier held its annual Excellence Night, the most important event for the recognition of real estate education in Québec. The atmosphere was festive to mark the 20th anniversary of the Collège and the 10th anniversary of its Fondation. An excellent performance by comedian François Massicotte also contributed to the success of this event. The Excellence Night brought together 187 guests, and 14 awards were handed out to those students who had the best results in their respective programs. Greater Montréal Real Estate Board | 2013 Annual Report 12 ns tio ica un mm Co ce nt ,C M PA, ini an C str ag A at er ion Ad m Vi n on St éb M c R a enn ela nag e tio er ns an M ub li dP an an Yo l de R be M ate r S an lle er age vic r es em M Ch Éri ief c C Ex ha ec rb ut on ive n Of eau fic er Ad Ma mi rie nis -J tra os tiv ée eA P ss are ist nt an t nd an th na ce a an Fin Jo MANAGEMENT COMMITTEE Greater Montréal Real Estate Board | 2013 Annual Report 13 PERMANENT COMMITTEES Finance and Audit Committee Governance Committee Election Committee Sylvain Girard Treasurer – Comittee President Compas Immobilier Diane Ménard Vice-president, Comittee President Royal LePage Privilège Sylvain Girard Treasurer – Comittee President Compas Immobilier François Bissonnette, REALTA François Bissonnette, REALTA Martin Cayer, Royal LePage Dynastie Daniel Dagenais, Groupe Sutton-Expert Lorraine Turpin, RE/MAX Alliance Diane Ménard, Royal LePage Privilège Jocelyn Vaillant, Via Capitale du Mont-Royal Michèle Langelier Sanche, external member (past president) Yvon Cousineau, external member Groupe Sutton Synergie André Mandanice, RE/MAX Cité Réjean Blanchette, external member Pierre Lafond, RE/MAX Harmonie (past president) Robert Langlade, Immeubles Trans-Immo (past president) Jocelyn Vaillant, Via Capitale du Mont-Royal GROUPS Group Committee President Ginette Beardsell, Profusion Immobilier Group Committee Vice-president Carol Jarry, Via Capitale du Mont-Royal IC&I Commercial Guy Bélanger, President, Services immobiliers Synergie Serge Cabana, Via Capitale Centre S.C. René Lassonde, Century 21 Max-Immo Roger Rhéaume, Immobilier Himalaya Real Estate Michel Turcotte, Royal LePage Tradition Centre Chantal Gobeil, President, Keller Williams Urbain Danièle Béland, Via Capitale Distinction Jean-Robert Benoit, Century 21 Innovation Anick Boucher, Sotheby’s International Realty Québec Conrad Deschênes, RE/MAX Excellence Francine Lauzon, Via Capitale du Mont-Royal Mélissa Mensing, Groupe Sutton Immobilia East Maria Milioto, President, RE/MAX Alliance Saint-Léonard Robert Bouchard, Groupe Sutton Synergie Marie-France Dumais, RE/MAX des Mille Îles Claire Hélène Gosselin, Via Capitale Banlieue Est Palma Marguglio, Les courtiers Enna Carmine Marrone, RE/MAX Excellence Georges Mercier, RE/MAX Cité Noël-André Scano, Noël-André Scano Laval | North Shore Chantal Demers, President, RE/MAX Immo-Contact Steve Beauregard, RE/MAX des Mille Îles Luc Gaudet, Century 21 Pro-Services Nathalie Gélinas, Via Capitale Centre Christiane Lavoie, Groupe Sutton Synergie G Rolland Paquette, Proprio Direct Denise Sabourin, Royal LePage Le Carrefour Lyse Tremblay, Century 21 Max-Immo Chantal White, Via Capitale Centre West Ginette Beardsell, Pesident, Profusion Immobilier Marc Boivin, RE/MAX Cadibec Marie-Lise Cardinal, RE/MAX Royal Jordan Marie-Hélène Chartier, RE/MAX Action Richard Couture, Via Capitale Avantage Daniel Dagenais, Groupe Sutton-Expert Alberto Di Cesare, RE/MAX Royal Jordan Pointe-Claire Sylvie Sénéchal, Groupe Sutton Distinction Susan E. Woods, House of Woods South Shore Marie-Claude Charron, President, RE/MAX Imagine Denise Anctil, Royal LePage St-Jean René Brouillette, Royal LePage Haut-Richelieu Gaétan Dubuc, Groupe Sutton-Action Christian Parent, Royal LePage Haut-Richelieu Cléo J. Thibault, Royal LePage Extra Greater Montréal Real Estate Board | 2013 Annual Report 14 FINANCIAL STATEMENTS Consolidated Statement of Financial Position December 31, 2013 2013 2012 Assets Current assets Cash $ 6,133,437 $ 4,932,210 Investments 10,000 10,000 Sales tax receivable 784,742 – Accounts receivable 776,559 732,380 Supplies 20,497 20,428 Prepaid expenses 230,360 261,604 7,955,595 5,956,622 Capital assets Security deposit, without interest, maturing in 2016 Liabilities Current liabilities Sales tax payable Accounts payable and accured liabilities Deferred revenues Deferred lease inducements 4,826,773 21,353 $ 12,803,721$ 5,151,125 21,353 $ 11,129,100 $ 977,997 $ 21,182 3,722,551 3,750,886 2,298,539 1,854,172 30,216 30,216 7,029,303 5,656,456 Deferred lease inducements 7,680 37,896 Net assets Invested in capital assets Unrestricted 4,273,432 1,493,306 5,766,738 $ 12,803,721 4,574,744 860,004 5,434,748 $ 11,129,100 › Greater Montréal Real Estate Board | 2013 Annual Report 15 FINANCIAL STATEMENTS Consolidated Statement of Operations December 31, 2013 20132012 GMREB Operations GMREB Inter-company Collège Total Advertising Fund Operations ** GMREB Operations Revenues Member fees Training Other revenues* Administrative fees Membership and transfer fees 8,105,415 111,913 2,398,938 436,620 291,300 11,344,186 Expenses Salaries and fringe benefits Advertising campaign Centris® services and other System maintenance and operations Training Administrative fees Building and occupancy Communications and public relations Amortization of capital assets Professional fees Governance Association activities 5,328,452 744,623 6,073,075 2,422,692 2,422,692 2,339,366 2,339,366 949,270 24,818 974,088 28,240 838,962 867,202 660,217 216,071 (116,788) 759,500 320,144 197,011 517,155 428,319 19,949 (400) 447,868 337,089 117,334 454,423 389,684 61,333 451,017 200,138 – 200,138 164,426 1,899 166,325 11,145,345 2,422,692 2,222,000 (117,188) 15,672,849 Excess of revenues over expenses 198,841 2,422,692 $ 10,528,107 2,347,974 2,459,887 2,398,938 7,175 (117,188) 326,607 291,300 2,422,692 2,355,149 (117,188) 16,004,839 – 133,149 – $ 331,990 8,439,596 114,225 2,219,035 445,002 308,300 11,526,158 GMREB Inter-company Collège Total Advertising Fund Operations ** 1,223,408 $ 9,663,004 2,566,832 (23,100) 2,657,957 2,219,035 21,584 (190,951) 275,635 308,300 1,223,408 2,588,416 (214,051) 15,123,931 5,381,208 760,960 6,142,168 1,223,408 1,223,408 2,405,713 2,405,713 872,586 31,603 904,189 37,861 921,697 959,558 571,006 296,221 (186,058) 681,169 439,507 212,518 (4,893) 647,132 506,427 33,973 (23,100) 517,300 434,400 161,993 596,393 324,809 70,823 395,632 168,481 168,481 200,099 2,213 202,312 11,342,097 1,223,408 2,492,001 (214,051) 14,843,455 184,061 – 96,415 – $ 280,476 On behalf of the Board, * Revenue from Centris® services provided to Québec’s 11 other real estate boards represent $1,427,866 in 2013 and $1,358,451 in 2012 ** Inter-company operations primarily represent administrative and technology services provided by the GMREB to the Collège. For consolidation purposes, these elements must be eliminated. Patrick JuanédaDirector President Diane Ménard Vice-president Director The complete version of the financial statements is available at www.gmreb.qc.ca, in the members’ section. Greater Montréal Real Estate Board | 2013 Annual Report 16 600 chemin du Golf Île-des-Sœurs (Québec) H3E 1A8 Telephone: 514-762-2440 Fax: 514-762-1854 www.gmreb.qc.ca