Terry Reilly Health Services
Transcription
Terry Reilly Health Services
Terry Reilly Health Services 35 Years of Serving You with Respect Annual Report 2006 Fiscal Year: April 2006 – March 2007 Our Core Purpose: “To strengthen the communities we serve by improving their health and quality of life.” Who Are We? OUR MISSION “Terry Reilly Health Services is a community based non-profit corporation which is dedicated to providing quality, comprehensive health care. The services shall be provided in an accessible and affordable manner to all persons regardless of age, sex, ethnicity, or economic situation. Particular attention shall be given to people who might have difficulty obtaining care elsewhere due to rural isolation, financial barriers, or cultural sensitivity. Terry Reilly Health Services shall function as a business in such a manner as to be fiscally responsible to the corporate interests and the interests and obligations of the patients. Terry Reilly Health Services shall strive to improve and expand the services. The corporation shall remain flexible in the health care marketplace and explore new organizational structures and health related financial enterprises.” OUR CORE VALUES • Service to the Underserved • Integrity/Honesty • Excellent Care That’s Affordable • Accessibility • Social Justice (Including Advocacy and the Right to Wellness and Health) OUR VISION (AKA OUR BIG HAIRY AUDACIOUS GOAL) “We will assure that no one in our communities will go without needed health care.” OUR MOTTO “Serving You With Respect” WHAT MAKES TRHS SPECIAL? Terry Reilly Health Services (TRHS) is a private not-for-profit organization that provides care to all, with fees based on patients’ ability to pay. Services are available on a discounted fee basis, in accordance with family size and income. Services are available in English and Spanish and other languages by special arrangement. Terry Reilly Health Services is committed to serving all people but especially targets populations facing barriers elsewhere, such as migrant and seasonal farmworkers, the homeless, and other special populations. TRHS is governed by the communities it serves through a representative board of directors. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t From The Top Dear Friends, In more ways than one, it sure feels like we are becoming so very mature – and we don’t mean just getting older. This comment is about Terry Reilly Health Services (TRHS), the total organization of over 200 staff that serves six communities and over 25,000 people. It also encompasses the 19 person Board of Directors and many others who do volunteer work with TRHS or otherwise support us. We are more mature in that we get better and better at what we do. Experience truly is beneficial. In recognition of more than our age, the Boise Peace Quilters bestowed an incredible honor on TRHS with the award of the 2006 Peace Quilt you see adorning the cover of this Annual Report. It depicts some of the diverse work of TRHS over its 35 glorious years of existence (as well as 35 years of blood, sweat, and tears). But what a fabulous honor to have those many contributors to the health care delivery work of TRHS recognized in this inspiring and aesthetically pleasing way. The actual quilt hangs proudly in the Waiting Room of the Nampa Clinic, our first and largest clinic of six. Another message of the Peace Quilt is that it takes many contributors and lots of cooperation to accomplish the amount and the variety of health services delivery that has been made available through TRHS, just as it takes many hands to craft a quilt. The Peace Quilt trumpets the power of caring, cooperation, competency and community. The Boise Peace Quilt Project philosophy is the honoring of individuals and groups which have made outstanding efforts “against all odds” to improve the lives of those who need help and to promote peace wherever possible in all aspects of human life. It has often felt that our work has been “against all odds,” yet so much has been done. The work is challenging, particularly the financial demands, but it is also extremely rewarding. This Annual Report tells you about many of the achievements over the past fiscal year and it reflects some of the issues we face routinely. Thank you for reviewing the Report and for your support. Sincerely, Rosie Delgadillo Reilly, M.Ed., L.C.P.C. Chairperson, Board of Directors Erwin B. Teuber, Ph.D. Executive Director 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Board of Rosie Delgadillo Reilly, M.Ed., L.C.P.C., Chairperson Keith Kendall Vice Chairperson Theresa Lunstrum Secretary/Treasurer Sister Maura Clark, RSM, MSN, Past - Chairperson Palma Brown Jose Corral Michael Cunnington, DDS Mike Duggan Fred Helpenstell, MD Dolly Hyer Linda Kaiser Charles Marsh, MD Duane Pancheri MaryAnn Reese Bob Ring, MD Andy Rodriguez Peggy Tallman, RAC Directors Luis Urias Comprised entirely of volunteers, the Board of Directors leads efforts at Terry Reilly Health Services to maximize services to the community. Members of the Board represent all the communities and population groups served by TRHS and include people with a wide array of talents. Over half of the Board is comprised of users of our services. The Board provides overall policy and strategic direction for TRHS, as well as oversight of its operations and goal achievement. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Corporate Leadership Team & Clinic Managers FY07 Erwin Teuber, PhD Barbara Korn, CPA Jonathan Bowman, MD Chief Financial Officer Heidi Hart, LCPC Shannon Blackstock, SPHR Dick Ernest, C-FNP Homedale Clinic Manager Caldwell Clinic Manager Jim Owens, MA Homeless Services Faith Peterson, MS, MPA, C-FNP Ann Sandven, MPH, RD Behavioral Health & SANE SOLUTIONS Program Director Terry Lewis, PA-C Melba Clinic Manager Human Resources Manager Manager Dan Shadix, MCSE, Information Techology Systems Administrator George Thomas, MPA, PA-C Nampa Clinic Medical Director Dan Watt, DDS Executive Director Marsing Clinic Manager Dental Director Janine Franco, PA-C Development Officer The Corporate Leadership Team links the leadership of TRHS’ diverse divisions (medical, dental, behavioral health, and administration) into an effective guiding force, leading to a coordinated response to meeting community needs. Clinic Managers provide day - to - day leadership to the six TRHS family practice clinics. Operations Manager 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t TRHS Clinical Staff FY 07 Medical Penny Beach, MD Jonathan Bowman, MD Elizabeth Foster, MD Steven Greenberg, MD Elise Hughes, MD Mark Mering, MD Denise Mills, MD Rebecca Ratcliff, MD Rosalia Richardson, MD Louis Roser, MD Kate Ryan, MD Jolene Starr, MD Steven Von Flue, MD Jessica Briggs, PA-C Craig Christiansen, FNP Lawrence Egger, PA-C Dick Ernest, C-FNP Janine Franco, PA-C Phoebe Hershenow, FNP Melinda Hughes, PA-C Marjorie Humphrey, PA-C Terry Lewis, PA-C Michael Loegering, FNP Babette Munting, FNP 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t TRHS Clinical Staff FY 07 Faith Peterson, MS, MPA, C-FNP David Snyderman, PA-C Margery Soni, C-FNP Barbara Youren, FNP Jerry Gomez, DDS Christopher Loomis, DMD Jim Neerings, DDS Drostan Orme, DDS Justin Robison, DMD Dan Watt, DDS Jodie Seely, RPh Michael Triolo, RPh Dental Pharmacy Sabrina Allen, PharmD Glenda Carr, PharmD 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t TRHS Clinical Staff FY 07 Behavioral Health Michael Benjamin, LCSW Lisseth Davis, LCSW Libby Engebrecht, LCSW Britney Journee, LPC Lisa Lawrence, Psych NP Alissa Lyon, LCSW Jeff Betts, LCPC, LMFT Shelly Carson, LPC Shane Clubb, LPC Claudia Currie-Mills, LCSW David Ferguson, LCPC Heidi Hart, LCPC Judy Hudson, LMSW Kendra Lutes, LCPC Michael McCracken, MA Mark McCullough, LCSW Sandra McCullough, LCPC Melissa Mezo, LMSW Joseph Morisette, LCPC M. Susan Ozimkiewicz, LPC John Reyna, LCPC William Vogel, LMSW Not Pictured: Stephen Schrader, LCPC 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t TRHS Highlights of the Year For Calendar Year 2006: • Witnessed the continued increase in uninsured patients from 65% in 2005 to 67% in 2006. • Granted sliding fee discounts of $4,706,167 to patients, an 8% increase from 2005. • Provided 107,768 medical, dental, behavioral health or SANE SOLUTIONS visits to 25,359 adults and children. • Met the acute and chronic primary medical needs of 19,238 persons through 61,929 visits. • Addressed the huge gap in dental care for low-income or uninsured persons by providing 13,124 visits to 6,094 people. • Counseled 2,159 adults and children with behavioral health issues an average of three times each (6,024. visits), a 167% increase in numbers of persons served. • Treated 284 victims of sexual abuse and 1136 sexual and physical abuse offenders, delivering a total of 22,415 treatment sessions. For Fiscal Year 2007 (April 1, 2006–March 31, 2007): • Delivered 744 babies, the largest number in the 35 years of corporate history! • Opened Caldwell Clinic in late September, the sixth primary care clinic of the TRHS system, using one-time operating dollars from the state of Idaho and a building donated by Dr. Bob and Dorothy Ring and Dr. Richard and Rowena Roberge. • Began offering “Express Care” at Nampa Clinic in July to expedite same-day treatment for non-complicated medical issues, averaging 640 patient visits a month. Executive Director Erwin Teuber introduces • Provided medical, dental or behavioral health services the new Caldwell Clinic Manager Janine Franco, PA-C to guests at ribbon cutting, as to 2,954 adults or children in farmworker families. CFO Barbara Korn looks on. • Made primary medical, dental, and behavioral health care available for 588 adults and children with no other resources through the TRHS Zero Pay Fund, primarily funded through proceeds of the Bob LeBow “Health Care for All” Bike Tour and through private donations. • Began the transition to electronic medical records in August, starting with the brand new Caldwell Clinic and adding four of the five other medical clinics by the end of March. • Recognized Bob and Dorothy Ring and Richard and Rowena Roberge as the fourth annual recipients of the Bob LeBow Community Health Award for donating the Caldwell Clinic building. • Received the Nampa Chamber of Commerce Sustaining Member in the Serving the Needy Category. • Celebrated the unveiling of a historical mural by Alma Gomez, commissioned for TRHS by Friends of the Blue Heron Institute to honor our 35 year history, 1971 – 2006. • Continued the anniversary celebration with an Open House October 5, highlighted with the dedication of the Boise Peace Quilt which hangs proudly in the Nampa Clinic foyer and whose quilt square images illustrate this annual report. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Caring for Family Health Accessible quality family medicine is at the heart of Terry Reilly Health Services’ mission. This past year, TRHS made several notable improvements to better impact the community: Electronic Medical Records, Nampa Clinic Express Care, and Caldwell Clinic. Electronic Medical Records (EMR): Making the switch from paper medical charts to electronic records is one with far reaching consequences. Besides purchasing software and hardware, health clinics like ours must devote considerable personnel resources to research, plan, and implement the new system. By the end of March 2007, TRHS had implemented EMR at four of its six medical clinics, including the flagship Nampa Clinic which serves over 10,000 persons a year. TRHS is delighted to join the elite group of only 10-15% of all medical practices in the US that have made this quality improvement. Advantages include: quicker access to the medical record and printable patient education handouts that facilitate the patient experience, as well as being able to read what the doctor wrote! Nampa Clinic Begins Express Care: To meet the need for same day care for minor injuries or illnesses, the TRHS Nampa Clinic instituted Express Care in July. A dedicated check-in area, exam rooms, and staff all help ill or injured adults and children access quality care without needing an appointment. Typical ailments include ear infections, sore throats, colds, flu, cuts and scrapes, etc. By the end of winter, Express Care helped between 650 to 880 patients a month get the care they needed to return to health as quickly as possible. TRHS Caldwell Clinic Opens: After much anticipation, TRHS opened its sixth family practice clinic in September on 2005 Arlington Avenue in Caldwell. Experienced physician assistant Janine Franco is the clinic manager, joined in patient care by Dr. Elise Hughes and Melinda Hughes, PA-C. Notably, Caldwell Clinic opened entirely using electronic medical records. It also has approximately half its clinical time reserved for Express Care, with the other half serving patients with chronic diseases, prenatal care, or other ongoing medical issues. Caldwell Clinic expects to provide over 10,000 medical visits to 3000 persons a year. Olga’s story: “I went to the clinic because my legs were hurting so bad and I couldn’t walk very well. I would limp whenever I walked. I told Janine Franco (PA and Caldwell Clinic Manager) everything that I was going through with my legs. She quickly diagnosed my problem and gave me a prescription for my pain. Ever since then, my health has improved a great deal. If it hadn’t been for Janine, I honestly don’t know where I would be right now.” All TRHS services are open to the entire community. We welcome those with private insurance, Medicaid, and Medicare, as well as those without any health coverage. A healthier community is a stronger community! 10 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Caring for Your Smile TRHS Dental Services started the fiscal year with recruiting for and filling four of its six dentist positions, due to a mix of retirement and the desire to go into private, for-profit practice. Even with almost complete turn-over in dentist staffing, TRHS Dental Services increased its productivity per dentist 19% over 2005 levels, the highest level since 2001. Russell’s Story Russ, 63, had been a trucker most of his life. After an auto accident left him with both legs amputated, he had to find different work. He couldn’t just sit home in his wheelchair. WalMart wanted Russ for a greeter but he couldn’t smile, not with teeth like his. When Russ came to Canyon Dental, his pain was treated with antibiotics, but there was no way to save his teeth. With help from Washington Group Foundation, TRHS got Russ complete dentures. Now he can smile and is off to a new job! Current dental staff are not only more efficient, they are also extremely well trained. Two of the dentists who joined TRHS last year have post graduate training, which allows them to provide our patients the highest quality advanced dental care, such as administering nitrous oxide sedation to anxious children who would otherwise resist treatment and have to be hospitalized. Because TRHS dentists are able to do root canal treatment and provide dentures, they are able to help our patients replace lost teeth, not just decrease their pain by pulling decayed or broken teeth. Last fall, TRHS Boise Dental began a pilot Medicaid project where every physician received referral packages to refer their pregnant moms and other Medicaid patients for dental care through a “Medicaid Express” telephone listing. Dentist staffing also increased by a day at each site, further increasing access to care. Of great importance to increasing access to dental care for adults and children, especially in Nampa and Caldwell, was the decision at the very last Board meeting of the fiscal year to purchase a new building for Canyon Dental. The current 675 sq. ft. clinic, located within the TRHS Nampa Clinic, is woefully overcrowded, has no room to grow, and uses unreliable, old equipment prone to breaking down. In August, Canyon Dental will open its doors in a new building, equipped specifically for use as a dental office. Not only will the larger (2700 sq. ft.) space be able to accommodate six operatories, instead of the current four, it will have adequate space for a dental lab, X-ray processing, offices, storage, and staff training. The 4200 sq. ft. building will also offer Canyon Dental the ability to grow its practice, with the extra space to be used in the meantime by TRHS Credit & Collections staff. The new clinic will increase access by at least 20% in the first year, provide state of the art equipment in a pleasant environment, and be centrally located off Nampa-Caldwell Boulevard. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 11 Caring About Your Feelings Every day, people turn to TRHS to find help for their emotional pain. Some are in need of medications to help manage their mental illnesses. Others need the guidance and support provided by quality counseling. Still others benefit from the structure and direction of case management. TRHS has responded to this demand by developing a capable behavioral health staff comprised of counselors, social workers, and case managers, as well as a psychiatrist and psychiatric nurse practitioner to augment the medical staff. The behavioral health staff works with the medical staff at each TRHS medical clinic to meet the diverse needs of our patients. The TRHS behavioral health staff responds to the needs of our patients by providing a range of services: crisis intervention; individual, group, marriage and family counseling; community outreach; and medication management. We currently run groups for individuals with mental illnesses and chronic medical conditions as well as for individuals who are homeless. We are fortunate to have two contracts with the Boise City/Ada County Housing Authority which allow us to work in cooperation with the Housing Authority and other community partners to help homeless clients achieve a level of stability, independence and self-sufficiency. To better meet the diverse needs of the Treasure Valley, the TRHS behavioral health staff includes four bi-lingual mental health providers as well as a mental health educator who provide mental health services in English and Spanish. The mental health educator facilitates activities such as outreach fairs and community events, radio novelas (soap operas), and educational support groups. Staff also recently presented on farmworker mental health issues during the Western Migrant Stream Forum in Sacramento. Matt’s Book About Dealing with Anger Share your feelings. Say I’m sorry. Say I forgive you. Play a game together (like soccer) The end. Source: TRHS Child Therapy Sessions Within TRHS behavioral health services, all activities are designed to improve the level of functioning of our clients and to increase community awareness on mental health. A great deal of work has been done in 2006 to address the community need for mental health services; however, our work is not finished. We will continue to look for ways to respond to the growing mental health needs of the Treasure Valley during the upcoming year. 12 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Caring for Abused Children and Adults The TRHS - SANE SOLUTIONS Program currently operates four out-patient mental health clinics in Boise and Nampa. One clinic in each community provides services to victims of child sexual abuse. The second clinic in each community provides services to adult and juvenile sexual offenders as well as individuals who have committed acts of domestic violence. Sarah & Her Family’s Story: The “Johnsons” are living through their worst nightmare. Six months ago, their 10-year old daughter “Sarah” disclosed that she was sexually abused by her 15 year old cousin. Everyone in the family is hurting. “Sarah” is struggling to make sense of what happened to her and is often whiny, argumentative, and demanding. She is frequently in trouble for lying and failing to do her schoolwork. Her parents are feeling guilty and betrayed. They wonder if there is something they could have done? The “Johnsons” are a hard-working couple with no mental health insurance benefits. TRHS - SANE SOLUTIONS was able to provide the family with a 50% discount on their counseling, which reduced expenses to a manageable $270 per month. Now the “Johnsons” are working hard to make sense of this tragedy, to help “Sarah” heal, and to restore a sense of safety to their family. The TRHS – SANE SOLUTIONS Program strives to provide a diversity of services to meet the needs of persons struggling with child sexual abuse. We are fortunate to have four bi-lingual providers on staff allowing the SANE SOLUTIONS Program to deliver services in English and Spanish. Through generous community support, TRHS – SANE SOLUTIONS Program provided services to nearly 300 victims of child sexual abuse this last fiscal year. Nearly 40% of the victims of child sexual abuse whom we served were able to access reduced fees or scholarships for care, helping them begin needed healing. In addition to working with individuals and families, the TRHS – SANE SOLUTIONS Program currently operates 70 out-patient counseling and treatment groups. These groups are designed for a variety of audiences including adult and juvenile sex offenders, domestic batterers, adult survivors of child sexual abuse, adolescent victims of child sexual abuse, and partners/families of adult or juvenile sex offenders. Staff also provides adult sex offender treatment within two Idaho correctional facilities. The TRHS - SANE SOLUTIONS Program administered over 700 polygraph examinations on adult and juvenile sexual offenders to manage their daily activities, compliance with treatment and probation, and offenders’ contact with children, as well as over 100 evaluations on adult sexual offenders. The information and recommendations in these evaluations are used by prosecutors, public defenders, judges, and Probation and Parole to make informed decisions regarding an individual’s risk to the community and amenability to treatment. SANE SOLUTIONS – helping to keep our community safe and restoring hope to those abused. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 13 Caring for the Homeless & Farmworkers Homeless Services: In 1988, TRHS became a Health Care for the Homeless (HCH) center and established the Boise Clinic to meet the needs of that discreet target population in Ada County. At the same time, the TRHS HCH Project developed targeted services for the homeless of Canyon County and continues to deliver those services at the TRHS Nampa Clinic. Unfortunately, as the population growth and the number of homeless in the service area accelerated, the homeless funding for TRHS HCH Project could no longer meet the increased demand for service. The TRHS HCH Project had to re-align its eligibility guidelines to fit its funding level and focus its limited resources only on those homeless that were literally on the street or in shelters, and refer those who were “doubling-up” (generally women with dependent children, who have no permanent residence, and are “doubling-up”, i.e., staying with friends) to our regular TRHS sliding-fee scale services. In 2006, TRHS had the opportunity to compete for additional federal funds to expand the TRHS Health Care for the Homeless Project to better meet the needs of the growing homeless population, including those who are “doubling-up”. TRHS was awarded this additional federal funding in 2007: it will allow the Health Care for the Homeless Project to add an additional 2,000 homeless patients in the 2007-2008 fiscal year. Farmworker Outreach: Bringing Health Care Education into the Community and Health With an estimated 50% of all farmworkers lacking insurance, the demand for affordable medical, mental health, and dental care is huge. Even so, many farmworkers are unaware of the many services offered by TRHS, are put off by the perceived language barrier, or they are worried about the cost. Because of low educational levels, understanding of the role of preventive and self-care behaviors is often poor. The TRHS Farmworker Outreach program seeks to break down these barriers through a variety of community-based activities such as clinics in labor camps, health fairs, small group classes, home health parties, and community events like the Day of the Child celebration and Cinco de Mayo. Many of these events are done in collaboration with other organizations, such as Southwest District Health, the YMCA, hospitals and their mammovans, colleges, and USDA’s pesticide education programs. Through outreach, farmworkers and their families are screened for diabetes or high blood pressure, are protected against tetanus, learn ways to manage their diabetes, or are linked with resources for breast and cervical cancer screening, for treatment of depression or dental disease. Children and adults alike learn about healthy eating and life-long fitness. And the health of our rural communities improves as a whole. 14 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Donors April 2006 - March 2007 Annual Gifts From Individuals of $50 or More Benefactor ($10,000 - $24,999) Ellen Bush Patron ($5,000 - $9,999) Anonymous Cynthia Edstrom Gail LeBow Enthusiast ($2,500 - $4,999) Robert & Roberta Halliday Peter & Marjorie Reedy Erwin B. Teuber Charles & Camille Tillinghast Supporter ($1,000-$2,499) Anonymous Norm & Ellen Batt Philip Batt James & Gayle Chalfant The Estate of Dorothy L. Chace Ray Flachbart Bill & Anke Hall Jack & Penny Harrison Michael Petty & Wendi Norris Paula Pitt Thomas & Suzy Ryder Marilyn Shuler Friend ($500-$999) Anonymous David & Amanda Baltierra Douglas Barlow Richard Blair Marilyn T. Chastain Heidi Cunningham Gregory & Valerie Dawidczik Gene & Fritz Dickey Ken & Jane Dunbar David Edmark Sr. Clyde & Frances Everton Ronald & Faye Fife Heather & Craig Getzloff Vickie Holbrook Barbara Leinberger-Bolin Richard & Susan Parrish Mark & Janice Patton Phil Peterson Jeremiah Quane Ann & Lars Sandven John & Linda Stedman Bonnie Thorpe Kiki Tidwell Paula Warren Fan ($100-$499) Anonymous Lynn & Kathi Anderson Harmon & Janice Avera Judy Balkins Gene Barrett Carol Bearce Joseph & Janet Bejsovec Pamela Bernard Sherrie Bernardi Chris Bevington Fred & Gail Birkland Gene Bleymaier Linden Boice Marcia Bondy Jonathan & Joyce Bowman Mr. & Mrs. William Bowman Kathie Brack Richard & Lynette Brodsky O. Irene Brougher Mary Brown Russ & Janet Buschert Tricia Canaday Mary Carver Scott Christensen Michael & Maria Clayton Charles & Carolyn Coiner Chris Compton John & Jacqueline Cooney David & Lois Coulter Jerald & Jeanie Cronrath E. Louisa Crow Terry Darrington Hector de Leon Cathy Downs Ruth Earley Kathy Easterling Bill & Susan Eastlake Diana Ellis John & Bonnie Esposito Dave Ferguson Helen Fisher & Mark Seyfried Jerry & Susan Floyd Ashley Foard Jeffrey Frechette Judith K. Gaarder Albert Gabiola Patrick & Bobbie Gamel Nanette Gibson Stanley & Susan Gibson Jim & Georgia Girvan Jim & Jean Giuffre James Glendinning Elizabeth Griffith Richard & Becky Groff Peg Gulrich & Harry Ezell Mary Hanrahan Rob & Annette Hanson Tom & Jane Hardison Bas & Syrena Hargrove Ruth Harris Heidi Hart Paul & Christine Hatab Patricia Hazard Gregory & Janet Helma Fred & Shirley Helpenstell Alice & Tom Hennessey Joseph & Mary Henscheid The Christopher Holliday Family Mike & Marcy Huffman Minnie Inzer Muniz Suzanne Janzen & Jay Dark Johanna Jensen Stuart Jones Judy Kandler Diane Kaplan William & Judith Karst Klint Keller Mary Anne Kennevick Susan Kiracofe Mark & Yvonne Kirkpatrick Frederick & Jennifer Klein Steve & Elaine Koenig Barbara Korn Peter Kozisek & Julia Robinson Karl & Margaret Kurtz Krista Kushmerek Val Kvitko-Simon Herbert & Deborah LaFond Jim & Sandra Lancaster Donald Larson Joel & Helena LeBow Ted & Jennifer LeBow Lisa Leff Helen Lojek James & Melanie Loveless Beverly Ludders Scot Maring Rev. John & Mrs. Jeannine Mars Charles Marsh Dorothy Martindale Charles & Sonia Mastache Perry & Patricia May Don & Sandra McCanne Mark McCullough Jen McDonough Janet McGarry Tom McMeekin Linda McVeigh Larry & Deanna Mendenhall Melissa Mezo Rodney Miller Stephen Montamat Paul & Karen Montgomery Connie Mumm Phillip & Victoria Oberrecht Elizabeth Olberding & Stanley Hall Catherine Parker Bob & Vivian Parrish Darrel Perry Christine Pickford Kristine Poncia Marcia Pursley Georgiann Raimondi Alan & Deborah Raney David Reese & Ellen Peach Celia Renner Gabrielle Renwick Tony Rerecich Robert & Dorothy Ring Jacqueline Rivas-Barker 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 15 FY 2006-2007 Donors Richard & Rowena Roberge Charles & Dianne Robertson Elena Rodriguez Kathleen Romito & Peter Sacks Lisa Scales Pam Schleicher Jerry Settle Donald & Gaye Shaff Rob Shellworth Donna Shepard Kenneth Sherman Ivan Shulman Lisa Shultz & Leslie Stubbs David Smith Lois & Marty Snyderman Jerry Stanford Valerie Steffen & Lou Sternberg Kathy Stimpson Rebecca Struik Melody Stugart Will & Jeannie Swenson Glory Truax William Wallace & Diane Dechenne Murray Ward Dan Watt Theresa Weiland & Steve Csik Edie & Tom Welty Bret Wheeler Jean Woodward Lori Wright Patricia Young Backer ($50 to $99) Fred Alleman Harvey & Patricia Babendure Melissa Barham William Barker Mary Benton Patrick & Diane Bertsch William & Susan Boehner Gordon Bowen Jeannette Bowman & John Barnet Jean Boyles Steve & Anne Brown Lela Buckley Jane Carpenter Carol Casler Linda Clark Stephen Cox Barbara Decker (continued) Robert & Estella DeGroat Marcia Driscoll James Dzur Annabeth Elliott Dolores Ellis Barry & Maria Eschen Judith Ferro Marlene Gast Peter & Rebecca Goodwin Mike & Lynn Gress Ruby Hasselbring Clifford Hawkes L. Michelle Hicks Helen Hill Rozella Hopkins Tonya Irving Errol Jones Pat & Sally Kane Barbara Keele Gerald & Suzanne Kline Erhardt & Beverly Kunert Kenneth & Karen Beth LeBow Sarah Lunstrom Bill Lusk Bill & Lenka McDougall Marsha McKinney Victoria Merrell & Anne Beesley Franky Mitchell Sharon Mitchell Bill & Suki Molina John & Marjean Mueller Molly O’Leary Laura Ouimette Todd Palmer William & Bonnie Pittman Edith Rasell Joseph & Jessie Rasgorshek Roberta Rene’ Richard Ringelstetter & Jean Lovelace Hannah & Ceredig Roberts James & Cynthia Scott Dan & Terri Shadix Catherine Shalz Randy & Beth Shuman Christine Siron Rick & Carol Skinner Sara Skinner Gary & Julie Slee Wally Smith & Mary Clagett Smith Virginia Sorensen Nancy Stouffer Leslie Stubbs Susan Thomas Sarah Toevs Darlene Travis Ann Urrusuno Robert Vestal Kirby & Cheryl Vickers Fritz & Janet Ward David Wilkins Virginia Woolley Brenda Yoder Gifts from Foundations, Corporations, and Other Private Businesses United Way of Treasure Valley ...................... $206,000 The John F. Nagel Foundation, Inc.......... $32,450 The Susan G. Komen Breast Cancer Foundation..... $25,000 Southwestern Idaho Combined Federal Campaign/United Way Designations............... $23,826 McCauley Ministry Fund........................... $20,000 Camille Beckman Foundation ................ $15,000 FUNDSY........................ $15,000 The Whitney Foundation................. $12,500 The Halliday Foundation................. $10,000 Idaho Power/IDACORP Employee Community Service Fund............................. $5,850 St. Luke’s Regional Medical Center.......................... $5,000 The Whittenberger Foundation................... $5,000 Tate Family Charitable Trust............................. $3,000 Collection Bureau, Inc..... $2,000 Larry Barnes Foundation................... $2,000 Terry Reilly Health Services Endowment Categories based on total amount given/pledged Supporter ($1,000-2,499) Anonymous Karen Kuhn Ann Sandven 16 Friend ($500-999) Anonymous Jonathan Bowman Fan ($100-499) Tom McMeekin Backer (up to $99) Sr. Maura Clark 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t FY 2006-2007 Donors (continued) Gifts from Foundations, Corporations, and Other Private Businesses (continued) Idaho Community Foundation Anti-Poverty Endowment Fund.......................... $1,750 Southwestern Region Greatest Need Fund................ $1,750 Gladys E. Langroise Advised Fund.......................... $1,500 Wells Fargo..................... $1,500 Albertson’s Community Partner Program....................... $1,400 Idaho Community Foundation Kissler Family Foundation Philanthropic Gift Fund.......................... $1,000 The McCain Family Foundation................ $1,000 Shepherd Of The Valley Lutheran Church.............. $400 Idaho Returned Peace Corps Volunteers....................... $300 Bullet Electric..................... $250 Equistar Chemicals............ $200 Seidl Home Company......... $200 Trinity Presbyterian Church............................ $200 Valli Hi Ranches.................. $200 Alpha Delta Kappa Teacher Organization.................... $107 American Institute of Health Technology/Apollo College............................ $100 Boise Consumer Coop........ $100 First Congregational Church............................ $100 The Asset Consulting Group, Inc....................... $100 W & C Corporation............... $90 JMJ Cleaning, LLP............... $75 The Center of Peace............. $75 Moscow Future Problem Solvers ............................. $73 Leo Robbins & Sons, Inc........$50 Note: Please see page 21 for Federal and other public revenue. Special thanks to the TRHS medical and dental volunteers, businesses and individuals for their generous gifts in kind. Bob LeBow Bike Tour Sponsorships J R Simplot Company... $10,000 Blue Cross of Idaho Foundation for Health, Inc............... $5,000 Blue Heron Institute......... $5,000 Idaho Community Foundation United Heritage Fund.... $5,000 Mercy Medical Center...... $5,000 Collection Bureau, Inc..... $4,000 Boise Consumer Coop..... $2,500 Emergency Medicine of Idaho............................ $2,500 Regence BlueShield of Idaho............................ $2,500 West Valley Medical Center.......................... $2,500 Hopkins Financial Services, Inc................................ $2,000 REI.................................. $2,000 Jim and Cheryl McNabb.. $1,500 Anderson Lap-Band........ $1,000 Become a Conagra Foods Specialty Potato Products....................... $1,000 Farm Credit Services....... $1,000 Farmers & Merchants Bank............................ $1,000 Home Federal.................. $1,000 Wells Fargo..................... $1,000 David Edmark Sr................ $500 Hitcharama RV................... $500 Idaho Foot and Ankle Associates....................... $500 Intermountain Eye & Laser Centers, P.L.L.C............... $500 Intermountain Gas Industries Foundation, Inc............... $500 Thorne Printing................... $500 Zions Bank......................... $500 Ripley Doorn & Company, P.L.L.C............................. $350 Jerry Cornilles.................... $300 Pacific Western Training...... $300 Note: Bike Tour sponsorships cover sponsorships for 2006 and 2007 rides, based on when the donation was received. Although we make every attempt to list names correctly, please notify us if there is an error. Founding Terry Reilly Legacy Society Member! Existing legacy society members include: Mark Clark and Sharon Katz, Carol Cronin-Kriz, Gail LeBow, Ann Sandven, and Erwin B. Teuber. The TRHS Funds Development Board created the Society in 2003 to encourage donors to remember Terry Reilly Health Services in their will or other planned gift. Bequests may be made to support current operations or the Terry Reilly Health Services Endowment at the Idaho Community Foundation. Joining the Society is as easy as notifying us of your intent to make such a donation. Donors may elect to remain anonymous or to allow their name to be published to encourage others to make similar gifts. For more information, please contact the TRHS Development Officer at 318-1258. 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 17 Terry Reilly Health Services Staff FY 07 Boise Clinic Linda Campbell, CMA Pam Chamberlain, RN Erin Clark, CMA Teresa Darrington Steven Greenberg, MD Michael Loegering, FNP Alissa Lyon, LCSW Babette Munting, FNP Jim Owens, MA Karla Perry Alex Rhodes, RMA Teresa Sherman Kerri Snow Jolene Starr, MD Janet Walters, CMA Barbara Youren, FNP Caldwell Clinic Stacey Eickhoff, MA Janine Franco, PA-C Elise Hughes, MD Melinda Hughes, PA-C Angel Lorta, MA Teresa Martinez, MA Carol Ortiz Sylvia Rivera, CMA Brenda Soto Homedale Clinic Michael Benjamin, LCSW Ida Chavez, MA Dick Ernest, C-FNP Rosa Gonzalez Betty Holzhey Erica Huerta, LPN Laura Neri, MA Louis Roser, MD Marsing Clinic Guadalupe Benitez, MA Michael Benjamin, LCSW Daniel Hernandez, MA 18 Betty Holzhey Lidia Moore Faith Peterson, MS, MPA, C-FNP Rebecca Ratcliff, MD Dora Zamarron, CMA Melba Clinic Penny Beach, MD Lisseth Davis, LMSW Martha Delgadillo, CMA Seleste Franklin Teresa Guzman, MA Terry Lewis, PA-C, MPAS Kendra Lutes, LCPC Nampa Clinic Veronica Aguirre, MA Sabrina Allen, PharmD Minda Ambriz Adriana Ainsworth Veronica Arrieta, RMA Asiria Avila, MA Penny Beach, MD Yadira Bergstrom Jonathan Bowman, MD Jessica Briggs, PA-C Diane Bromenschenkel, MT, ASCP Marilyn Brooks Lucy Camacho, MA Glenda Carr, PharmD Susan Champlin, MA Amanda Chavez Craig Christiansen, FNP Denisse Clegg, RN Lyndsey Davis Silvia DeAnda-Napoles Elizabeth Domero, MA Lawrence Egger, PA-C Leticia Esparza Ernestina Fierros, MA M. Elsa Flores Elizabeth Foster, MD Amanda Gailbreath, MT Maria Garcia Maria C. Garcia Mary Garcia, MA Veronica Garcia Maria Garza Katia Gillis, ARRT Brenda Gonzalez, MA Maxine Gonzalez, MA Steven Greenberg, MD Sylvia Gutierrez Jennifer Harvey, LPN Susan Haylett, LPN Phoebe Hershenow, FNP Lari Holladay, LSW Raul Huerta, LPN Marjorie Humphrey, PA-C Sophia Hurtado, MA Claudia Jimenez Gina Long, MA Antonio Loera Rosavelia Macias Tammy Martin Maria Martinez Maria A. Martinez Liliana Martinez Theresa Meinen Mark Mering, MD Jane Miller, RN Denise Mills, MD Babette Munting, FNP Carmen Nunez Roxanne Ohlund, RN Olivia Olivo, MA Yadira Perez-Pesina, MA Grisel Plascenia, MA Linda Quintanar-Rupe, MA Sylvia Ramos Rosalia Richardson, MD Sylvia Rivera Dora Rodriguez Ruth Rueda, LPN Lorena Ruiz Kate Ryan, MD Nancy Sanchez, MA 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Terry Reilly Health Services Staff FY 07 Homedale Dental May Almarez Jennifer Clair Jim Neerings, DDS Heather Trowbridge Melba Dental Connie Ball Marjorie Nava Drostan Orme, DDS Rosario Villicana Behavioral Health Center Sarai Sanchez Rocio Sandoval, MA Michelle Schomburg, MA, CPT Jody Seely, RPh Trixie Sherry Juanita Silva, LPN David Snyderman, PA-C Margery Soni, C-FNP George Thomas, MPA, PA-C Dianne Tiffany Lidia Tovar, MA Katrina Triplett Cox Michael Triolo, RPH Sherry Trixie Karen Vidales Steven Von Flue, MD Xochitl Yanez, MA Boise Dental Roberta Barra Jackie Carlson Fawna Dulany Dena Haswell Jerry Gomez, DDS Maria Guevara Jamie Ramos Justin Robison, DMD Tatiana Sokolov Canyon Dental Christina Craddick Audra Dressen Maria Leon Christopher Loomis, DMD Ruth Martinez Lorena Pedraza Diana Pena Dorthy Simmons Lupita Tamez Dan Watt, DDS Claudia Currie Mills, LCSW Lisseth Davis, LCSW Libby Engebrecht, LCSW Judy Hudson, LCSW Jillian Jefferies Britney Journee, LPC Lisa Lawrence, Psych NP Kendra Lutes, LCPC Idalia Ramirez SANE SOLUTIONS Michael Benjamin, LCSW Jeff Betts, LCPC, LMFT Shelley Carson, LPC Shane Clubb, LPC Claudia Currie-Mills, LCSW David Ferguson, LCPC Heidi Hart, LCPC Judy Hudson, LCSW Britney Journee, LPC Kendra Lutes, LCPC Michael McCracken Mark McCullough, LCSW Sandra McCullough, LCPC Melissa Mezo, LMSW Joseph Morisette, LCPC M. Susan Ozimkiewicz, LPC John Reyna, LCPC Stephen Schrader, LCPC Stephanie Seader Kathy Stimpson William Vogel, LMSW TinaMarie Winn Amber Messa Ann Sandven, MPH, RD David Snyderman, PA-C Administration Charlotte Anstiss Dollie Avila Shawna Ayotte Teresa Babcock Sherrie Bernardi Shannon Blackstock, SPHR Cordt Byrne Kathy Castaneda Barbara DuBose Bobbie Gamel Shirley Garrett, BBA Toni Gibson Richard Gollobit Rachel Gonzalez Kathy Harris Debbie Haydon, CPC Barbara Korn, CPA Karen Kuhn, BBA Paulette Laird Patricia May Rod McKnight Juana Ortiz-Leos Jo Ann Row, CFSA Ann Sandven, MPH, RD Teresa Sasaki Dan Shadix, MCSE MaryAnn Stein Smith Erwin Teuber, PhD Irma Tycz Roxanne Vidales Special Populations Outreach and Advocacy Rhiannon Avery, MHS Michael Benjamin, LCSW Ermelinda Garcia, RN Jennifer Harvey, LPN Sophia Hurtado, MA Kendra Lutes, LCPC 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 19 2006 By The Numbers TRHS Patients By Age Age 0-4 5 - 19 20 - 64 65 and Older Total Total 2,378 4,519 15,671 1,132 23,700 Percent 10% 19% 66% 5% 100% TRHS Patients Race / Ethnicity Race/Ethnicity White, non-Hispanic Hispanic (all races) Other Unreported Total TRHS Patient Income Percent 47% 46% 3% 4% 100% as Income 100% of Poverty Income or Below 101% - 200% of Poverty Income Over 200% Total 20 Percent of Poverty Income Percent 64% 27% 8% 100% 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 2006 By The Numbers TRHS Patient Insurance Coverage Coverage None/Uninsured Medicaid Private Ins/Other Public Insurance Medicare Total FY 2007 Revenues and Percent 67% 16% 13% 4% 100% Support From Amount Percent Patient Revenue $6,561,000 46% Federal Support $4,779,000 34% Donated Goods and Services $1,906,000 13% State Support $347,000 2% Foundations & Donations $261,000 2% United Way $230,000 1% Other $115,000 1% $14,199,000 100% Total FY 2007 Expenses by Category Category Amount Percent Clinical Services $9,391,000 65% Dental Services $1,778,000 12% SANE SOLUTIONS $1,247,000 9% Administration $1,004,000 7% Behavorial Health $587,000 4% Community Health Promotion and Outreach $354,000 2% Fundraising $89,000 0.6% Other $88,000 0.6% $14,538,000 100% Total 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 21 A Brief History Thirty-six years ago, Terry Reilly, a conscientious objector in the Viet Nam War era, and his wife Rosie Delgadillo Reilly arranged with Dr. Clarence McIntyre for voluntary medical services for the migrant farmworkers’ children who were being tutored at their home on Nampa’s north side. The experience helped to open the eyes of many local, regional, and national leaders to the plight of the large medically underserved population in the Treasure Valley area. Federal Public Health Services grant resources and strong local advocacy enabled launching the first actual clinic under the name Community Health Clinics, Inc., a new not-forprofit corporation. With a focus on serving low-income and uninsured farm workers as well as other “medically indigent” of all ages, the organization grew quickly. In addition to Nampa, clinics were started in Homedale, Parma, and Marsing during the 1970s. The corporation was (and still is) governed by a representative group of clinic patients and other community leaders who have assured that the mission of serving the underserved remains as the central purpose of the organization. Under Terry’s leadership, advocacy and program development were strong themes. Among the more notable accomplishments from those efforts was the SANE SOLUTIONS Program, which has grown to become a major component of services offered. Several federal grants began an involvement in teen pregnancy, both its prevention and care of pregnant teens, which has continued. Following the tragic death of its founder in an April 1986 small plane crash while he was campaigning to become Idaho’s Lieutenant Governor, the clinic system adopted the business name (dba) of Terry Reilly Health Services. In 1988, the Parma Clinic was sold and the Boise Clinic opened, targeting the homeless population. During the early 1990s dental services were added, as were behavioral health services. The Melba Clinic opened mid-summer 2002. Boise Dental opened in 2000 and both Melba Dental and Homedale Dental opened in 2003. Caldwell Clinic began providing primary medical care in September 2006. TRHS has always emphasized health promotion and disease prevention activities within its clinics and through outreach services. The community-based board and input from additional community representatives in the form of advisory committees and the Funds Development Board remain as a pivotal force in strengthening TRHS’ effectiveness and keeping it on track with its mission. Funding sources have diversified greatly, with increased reliance on local United Way organizations, Community Development Block Grant sources, local, regional, and national foundations, corporate and individual donations. Terry Reilly Health Services can proudly claim to be one of the country’s strongest, most comprehensive, most mission-driven community health centers. The vast majority of its patients would encounter great difficulties getting the care they need, were it not for the access they enjoy at TRHS. Thanks to all who have made this healing touch possible. 22 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t Terry Reilly Health Services Locations Administration Office Homedale Clinic SANE SOLUTIONS 211 16th Ave. N. PO Box 9 Nampa, Idaho 83653 (208) 467-4431 FAX (208) 467-7684 116 E. Idaho, Box 1058 Homedale, Idaho 83628 (208) 337-3189 FAX (208) 337-4623 207 16th Ave. N. PO Box 9 Nampa, Idaho 83653 (208) 467-7654 FAX (208) 467-7684 Behavioral Health Center 207 16th Ave. N. PO Box 9 Nampa, Idaho 83653 (208) 467-7654 FAX (208) 467-7684 Boise Clinic 848 La Cassia Boise, Idaho 83705 (208) 344-3512 FAX (208) 338-1574 Boise Dental 103 W. Idaho, Ste. A Boise, ID 83702 (208) 336-8801 FAX (208) 336-8682 Caldwell Clinic 2005 Arlington Caldwell, Idaho 83605 (208) 459-1025 FAX (208) 459-1080 Canyon Dental 11136 Moss Lane Nampa, Idaho 83651 (208) 466-0515 FAX (208) 466-5359 Homedale Dental Eight 2nd St. W. Homedale, Idaho 83628 (208) 337-6101 FAX (208) 337-6102 Marsing Clinic 201 Main, Box 516 Marsing, Idaho 83639 (208) 896-4159 FAX (208) 896-4917 Melba Clinic and Melba Dental 150 2nd Ave. Melba, Idaho 83641 (208) 495-1011 FAX (208) 495-1012 Nampa Clinic 223 16th Ave. N. PO Box 9 Nampa, Idaho 83653 (208) 466-7869 FAX (208) 466-5359 SANE SOLUTIONS 1224 1st St. S., Ste. 302 Nampa, Idaho 83651 (208) 467-7654 Fax (208) 463-4390 Indian Creek Center 1504 3rd St. N. PO Box 9 Nampa, Idaho 83653 (208) 466-7869 FAX (208) 466-5359 TRHS Outreach Sites: • Centennial Job Corps, Nampa • City Lights, Boise • Farmway Village, Caldwell • River of Life, Boise Terry Reilly Health Services is a partner agency of Treasure Valley United Way. SANE SOLUTIONS 5400 W. Franklin, Ste. H Boise, Idaho 83705 (208) 345-1170 FAX (208) 345-3502 SANE SOLUTIONS 408 Allumbaugh Boise, Idaho 83704 (208) 323-9600 FAX (208) 323-9606 3 5 Ye a r s o f S e r v i n g Yo u w i t h R e s p e c t 23 Terry Reilly Health Services does not discriminate in its services, treatment, programs, activities, or employment. If you believe you have been discriminated against, contact: Erwin Teuber, Executive Director Terry Reilly Health Services 211 16th Ave. N. PO Box 9 Nampa, ID 83653 Phone: (208) 467-4431 E-mail: [email protected] www.trhs.org