Mercedes-Benz Forum

Mercedes Benz
OUR
VALUED
CUSTOMER
Michael Trevelino
4109 Winthrop Circle,
WILLIAMSBURG, VA 23188
(757) 645-2086
[email protected]
Delano Bowens
M. Gibbs
Service Consultant
Certified Technician
YOUR
Year
2006
Odometer
91,6.11
Make
Mercedes-Benz
VEHICLE
Engine Type
Model
E320
YIN #
WDBUF26JX6A938777
3-2L 6 DOHC (CD!)
License #
Date
XLR8194
8/8/2013
Vehicle Care Commitment
It's about "Peace of Mind ...
II
Thank you for choosing our service department to handle your vehicle's service needs. In order to
provide the quality service you deserve, we have invested in the latest diagnostic equipment and
information systems. These help us fully understand your vehicle's service and maintenance
requirements so that we can service your vehicle in the most comprehensive and economical way
possible.
We are pleased to present to you a "Know Your Vehicle" report today. It's important to us that you
leave our dealership with peace of mind, so we take the extra time necessary to analyze your vehicle's
health to make sure it is operating at it's optimum levels. This bumper-to-bumper inspection report
will help you better understand your vehicle's performance and health. Staying on top of your
vehicle's health is vitally important to ensuring your safety on the road.
Thank you for this opportunity to assist you. We appreciate your business. Please feel free to contact
your service advisor if you have any questions or concerns. We will do everything we can to put your
mind at ease and keep you and your family safe on the road.
How we give you "Peace of Mind ...
II
To help you understand what your vehicle needs to stay in top operating condition) we:
•
•
•
•
Perform a world class visual inspection on your vehicle every visit
Review your vehicle's maintenance schedules and search our extensive database to uncover anything we believe you
should know about your vehicle based on its odometer reading and time on the road
Make recommendations and complete a Treatment Plan for your vehicle
Offer a complete easy to read and understand report that enables you to make an educated decision for your
vehicle's service needs. Items on the report will be classified as follows:
Pass - Items are new or "like new" and do not require service at this time
- Items that are dirty or showing signs of wear and would benefit from being serviced soon
Fail - Items that have either worn below minimum specifications or are no longer doing what it was designed to do
and need to be repaired immediately
NOTE: Pricing validfor 90 daysfrom date of report
DfSCLAlill/F.R; Addressing any identified issues listed by the report, should improve the safety and performance of yo III' vehicle. However. please remember that the
inspection is limited to a visual inspection of the items listed on the report without disassembling or lest driving your vehicle. Therefore, it is not possiblefor the
technician to see 01' Idelllifyall potential de/eels. especially those that are internal 10 the engine, transmission, drtveline. electrical system OJ' other components. The
cleanliness of the vehicle both inside and out 01 the time of the actual inspection may reduce the accuracy of the inspection. l'our vehicle may have conditions that (Ire
1'101 evident at the lillie of the inspection 01' ollie/wise not presented or noticed during the inspectionprocess. Therefore, the inspection and condition report does 1101
provide any guarantee or warranty that the vehicle will not break down in thefuture, 01' have conditions that were lindelected during the inspection or were omittedfrom
the report.
596555
Tysinger Motor Company
2712 Magruder Blvd. Hampton, VA. (757) 865-8000 • www.rysinger.com
2
Table of Contents ...
Vehicle Information
Original Customer Requests
Package Results
Recommended Services
Additional Information
Item
Year
-
Make
Model
Submodel
Engine
-
-~-
-
Description
--
-
--
2006
Mercedes-Benz
E320
CDI
3.2L 6 DOHC (CDI)
Odometer
91,611
License #
XLR8194
IVIN
WDBUF26JX6A938777
-
The following is what you requested we perform or investigate regarding your vehicle:
.,/
A. VIRGINIA STATE INSPECTION
.,/
B. Mercedes-Benz "World Class" Inspection
.,/
C. TYSINGER ADDED VALUE COMPLIMENTARY
.,/
D. Transmission, Automatic - Service
.,/
E. POWER STEERING *MOC* FLUSH
.,/
F. Differential, Rear Axle - Change Oil
.,/
G. TYSINGER ADDED VALUE COMPLIMENTARY
.,/
H. RENTAL NEEDED
596555
CAR WASH
CAR WASH
Tysinger Motor Company
2712 Magruder Blvd. Hampton. VA. (757) 865-8000. www.tysinger.corn
3
Tysinger "World Class Inspection" - Mercedes Benz
Packa e Results
Failed Task
Perform hattm test
Cautioned Task
'Inspect serpentine drive elts
-
Observation
Recommendation
REPLACE AUXILLAR Y
BATTERY
Battery fails performance test
--
Passed Task
Observation
-
-
~I
Recommendation--
Found serpentine belt to be in
poor condition
[Replace serpentine belt
Observation
Recommendation
7/32" or greater
Found fluid level low - filled
washer fluid
7/32" or greater
7/32" or greater
Set tire pressures to 28 psi Check tire pressures monthly
17-Next July
State Inspection will need to be
renewed
I
Passed Tasks
.,/ Measure LF tire tread depth
/' Inspect transmission tluid
level/condition
.,/ Fill window washer solvent
V
/' Inspect engine oilleveVcondition
./
Inspect engine coolant level/condition
/' Inspect power steering fluid
'" level/condition
'"
.,/ Inspect brake fluid level/condition
.,/ Measure Rf tire tread depth
../ Measure LR tire tread depth
./
Measure RR tire tread depth
./
Set!Adjust front tire pressure
../ Set!Adjust rear tire pressure
./
Inspect back-up light operation
./
Inspect turn signal(s) operation
./
Inspec.t headlight low beam and bright
operation
/' Inspect tail lamp/side marker/ license
'" plate lights
596555
./
Inspect brake lamp(s) operation
../
Inspect hazard light operation
Tysinger Motor Company
2712 Magruder Blvd. Hampton, VA. (751) 865-8000. www.tysinger.com
4
./
Inspect horn operation
./
Inspec~ windshield wiper/washer
operation
../ Measure front brakes
../
Measure rear brakes
./ Inspect overal front brake
. . wear/condition
./
Inspect battery condition and wear
../
Inspect air filler
./
Inspect all hoses and clamps
./
Inspect exhaust system components
./
Inspect shocks, struts, and other
suspension components
'./
Inspec.t ~V drive axle boots, driveshafis, ./
and u-joints
Inspect steering components
./
Inspect malfunction indicator
lamp/warning lamp
./
Inspect NC operation
./
Next Virginia State Inspection Due/
Month
./
Next Service Due
./
Inspect overall condition of rear tires
./
Inspect overal rear brake wear/ condition ./
"/'Inspect
./
overall front tire condition
Inspect windshield wiper blades
Additional Observations
Vehicle Alignment Recommended
Recommendation
CENTER ENCAPSULATION BROKEN AND
HANGING
REPLACE ENCAPSULATION PANEL AND
SCREWS
FRONT LOWER BUMPER SCRATCHED
t
REFINISH BUMPER
Recommended Services
Our technicians recommend the following services for your vehicle.
Original Customer Requests
A. VIRGINIA STATE INSPECTION
Status
Cost
Declined
Approved
$16.00
X
B. Mercedes-Benz "World Class" Tnspection
$0.00
X
C. TYSINGER ADDED VALUE COMPLIMENTARY
CAR WASH
$0.00
X
D. Transmission, Automatic - Service
$320.78
X
E. POWER STEERING *MOC* FLUSH
$105.
X
F. Differential, Rear A-xle- Change Oil
X
>--
G. TYSINGER ADDED VALUE COMPLIMENTARY
CAR WASH
RENTAL NEEDED
$0.
X
$0.
X
•••
$510.21
Inspection & Additiona
LACE AUXILLARY BATTERY (Battery fails
performance test)
596555
$198.59
Tysinger Motor Company
2712 Magruder Blvd. Hampton, VA • (757) 865-8000 • www.tysinger.com
X
5
Inspection & Additional Recommendations
REPLACE ENCAPSULATION
PANEL AND
Insp Status
Cost
Declined
x_
SCREWS
(CENT_E_R_E_N_C_A_P_S_U_L_A_Tl_O_N_B_R_O_K_E_N_-+-~_]il_att_..__$~22_0_.
72
AND HANGING)
Subtotal
$419.30
Replace serpentine belt (Found serpentine belt to be in
poor condition)
REFINISH BUMPER (FRONT LOWER BUMPER
SCRATCHED)
x
Caution
$334.82
Caution
$0.
_j
Approved
.
$419.30
x
$514.08
Estimate Total
see [he "Additional Infc
o
Below is information we feel would help you better understand some of the reasons for taking preventive
maintenance steps -- steps that help to ensure the reliability and safety of your vehicle for you and your family.
* * The following section may contain instructions for servicing various components of your vehicle. These are
an overview of the process that will be performed by a skilled technician in our shop. They are not intended to
be a guide for a "do-it-yourself' operation.
596555
Tysinger Motor Company
2712 Magruder Blvd. Hampton, VA. (757) 865-8000 • www.tysinger.corn
6
Operation Description:
Loosen the drive belt tensioner and remove the old belt. Inspect the tensioner and idler
pulley bearings for noise or signs of wear. Inspect tensioner and idler pulleys. Install the
new belt. Start the engine, and after a minute or so, shut the engine off. Recheck the belt
tension and make final adjustments as necessary.
Significance:
The accessory drive belts on your vehicle perform many functions. The power steering
system, alternator (charging system), and AC system are all driven by accessory drive
belts. On some vehicles, accessory drive belts also drive the water pump, engine cooling
fan, and air injection pump (emission control). Accessory drive belts wear during normal
engine operation, and need to be checked and replaced periodically; YOLl can lose one or
more systems if a belt is broken. A broken fan or waterpump belt can cause severe
overheating which could result in expensive repairs, or even total engine failure. A
broken power steering belt can result in the loss of your vehicle's power steering system,
which could make your vehicle very difficult to steer. A broken altemator belt could
cause your vehicle to lose all of its electrical power, and could eventually result in a dead
battery.
Wornaccessory drive
belt
New accessory drive belt
Advantage:
Make sure that the drive belts on your vehicle are in good condition. This is an important
point to keep in mind as you attempt to keep your vehicle reliable and safe. Drive belt
replacement is recommended at certain mileage intervals. This step can also save you
money by avoiding possible engine damage and costly engine repairs.
596555
Tysinger Motor Company
2712 Magruder Blvd. Hampton. VA • (757) 865-8000 • www.tysinger.eom
7