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NIEFS Purposes To act as a community resource for the gathering and sharing of information that will contribute to the skill and development of those in need. To develop and sponsor employment training opportunities, programs, and services for people experiencing difficulty finding and holding employment. To identify and acquire the necessary resources to fulfill the society's mission. To promote lifelong learning and the creation of learning cultures in both non-profit and for profit organizations and businesses. NIEFS Objectives To assist people with their transitions into the emerging labour market. To shorten periods of dislocation and to increase workers' attachment to the labour force. To develop solutions to unemployment that are communitybased and build upon existing resources. To develop solutions to unemployment that reflect the changing nature of employment and the reorganization of work. To develop partnerships and networks of support that will assist the unemployed to become employed. Annual Report Table of Contents Page Board of Directors 2011 - 2012 ......................................................... 1 Messages from the Board Chair and the Executive Director ...... 2 Who We Are ....................................................................................... 3 Community Employment Service Centres .................................... 3 Employer Services ............................................................................. 4 Employment and Skill Development Services .............................. 4 Employment Program of British Columbia (EPBC) ..................... 5 Online Supports for Rural and Remote Communities ................ 5 Targeted Skills Shortage Program (TSSP) ...................................... 5 School to Work Transitions .............................................................. 6 WorkSafe BC ....................................................................................... 6 Skills for Success ................................................................................ 6 Local Labour Market Intelligence - The Year in Review .............. 6 Partnerships ........................................................................................ 7 Funders ................................................................................................ 8 Financial Statements .......................................................................... 8 Services Delivered .............................................................................. 9 Community Connections .................................................. Back Cover NIEFS Beliefs and Core Values 1. We believe in people-centered development because this is a sustainable process based on integrity, trust, empowerment, honesty, justice, equity and joy. 2. We believe in working collectively and collaboratively because of the interdependence of our work and our communities. 3. We believe that all members of our organization are committed to providing leadership in creating opportunities for people to experience learning, growth and development. 4. We will be at the forefront of learning that develops the talent and potential of people. NIEFS Employment Service Centres Campbell River Employment Service Centre 870C - 13th Avenue, Campbell River, BC V9W 4H2 Phone: 250-286-3441 Fax: 250-286-3447 Toll-free: 1-866-286-6788 [email protected] Port Hardy Employment Service Centre 129 - 8950 Granville Street , Port Hardy, BC V0N 2P0 Phone: 250-949-5736 Fax: 250-949-5797 Toll-free: 1-877-949-5736 [email protected] Bella Bella Satellite Employment Centre Heiltsuk Social Development Dept. 226 Wabalisla Street , Bella Bella, BC V0T 1Z0 Phone: 250-957-2381 Toll-free: 1-877-957-2381 [email protected] Operated under the auspices of the Heiltsuk Tribal Council Port McNeill Satellite Employment Centre 1705 Campbell Way # 3, Port McNeill, BC V0N 2R0 Phone: 250-956-4231 Fax: 250-949-5797 Toll-free: 1-877-949-5736 [email protected] Board of Directors 2011-2012 NIEFS’ volunteer Board of Directors consists of eight members who represent the ownership or membership, of the Society. The board is responsible for long-term planning and charting the future course of the Society. NIEFS utilizes a policy governance model designed to provide overall support and direction, to our organization’s management and staff. employment objectives. Board members contribute to the life of the society through participation in Society social events, planning retreats, monthly meetings, committee work, conferences, inter-agency meetings, networking with staff, and by expanding NIEFS’ connections and relationships with other boards, organizations, and communities. Their expertise, commitment and caring have made a significant difference to the people we serve, and our staff. They are greatly appreciated! This tireless group of volunteers is committed to our work, and the success of our clients in achieving their Name Position Place of Employment (occupation) Nickie Polson Chair Journalist, Instructor SD #72 Continuing Education Vice-Chair Owner Cruise HR Solutions Jim Forsyth Secretary/ Treasurer Skylink Consulting Tracy O’Malley Director Strategic Forest Management Dave Gordon Director West Coast Wealth Management (Owner) Cheryl O’Connell Director Dean, School of Continuing Education & Training North Island College Colleen Evans Director Executive Director CR & District Chamber of Commerce Laura Ciarniello Director General Manager, Corporate Services City of Campbell River Brian Cruise) ~ 1 ~ Board Chair’s Message Executive Director’s Message This past year has been a time for all of us at NIEFS to dig deeply into our strengths. It has been a time of change – not in our mission or our vision, but in the ways we work to fulfil our purposes in our communities. It is my pleasure to present to you NIEFS’ 2011-2012 Annual Report. The past twelve months have been a period of tremendous change as the Province introduced the new Employment Program of BC (EPBC) and NIEFS launched the new EPBC services for the Campbell River and the Port Hardy catchment areas. The launch of the new EPBC in April 2012 changed how we provide services, but it does not change our commitment to the individuals and employers we serve. In fact, it opens some new doors. The new Employment Program of BC will broaden service access across our region and will have a profound effect on how services will be provided in the future. The new service model will place increased responsibility for expanded employment service delivery with NIEFS and our community partners and sub-contractors. A door that sadly closed for us this past year, as the changes to delivery of employment services came into place, was our regional delivery of the Skill Development Employment Benefit. It is also a time of sadness as NIEFS’ regional delivery of the Skill Development Employment Benefit completed in March 2012 and resulted in the loss of 16 positions and the closure of our Training Centres in Courtenay, Port Alberni and Campbell River. The Board has a deep appreciation for our management and staff, who worked tirelessly and effectively to make so many challenging transitions appear seamless to our employment service clients. Our management and staff, once again, have demonstrated their ability to adapt to new systems while honouring our commitments to our clients and to our vision. Strong and insightful leadership, coupled with a spirit of teamwork and cooperation throughout the organization, continue to ensure NIEFS’ success in serving our communities. I wish to acknowledge the tremendous work of our staff in maintaining the legacy programs and services up to March 31st 2012 and on the following day launch the new EPBC services. This was a seamless transition for our clients and employers who will never know your incredible dedication and hard work that made these changes possible. NIEFS’ support for workforce development continues. We deeply appreciate the opportunity to work with our community partners and subcontractors toward our shared goals. I thank all of you for your contributions and hard work that creates opportunity, next steps and a reason to believe in a positive future for all those who come into contact with you. I echo Doug in my thanks to all who contribute to the work done by NIEFS. There are so many of you, working at so many different levels! Doug Preston Executive Director Nickie Polson Board Chair ~ 2 ~ Who We Are The North Island Employment Foundations Society (NIEFS) is a community-based notfor-profit organization assisting people to find, keep, or create their own work. NIEFS serves communities and individuals living on northern Vancouver Island and the central coast of BC. We assist individuals, organizations, and businesses as they adjust to the on-going, permanent changes occurring in their local economies and labor markets by providing effective employment, skill development, and work force development services. Our operating name is North Island Employment. Our goal is to provide support for people in need as they seek to build the selfsufficiency which results from active and sustainable participation in the labor force. We help people find employment or acquire the skills they need for future employment. Our services help some of the most vulnerable members of our communities; those who are at risk of longterm unemployment, those affected by economic change and industry restructuring, and those who want and need to build more sustainable participation in the workforce. We gather, analyze, and communicate local, regional, and provincial labor market information to describe the economic and demographic trends impacting our communities. Our analysis of these trends allows us to take a leadership role in support of community economic and workforce development. We have the ability to quickly respond to the human resource needs created by business startups, closures, and changing economic cycles. By utilizing partnerships, technology, research, and innovation we strive to continuously improve our services, to test new ideas and to launch the programs needed to support people and organizations during times of economic change. For the past 26 years, North Island Employment has successfully developed effective and responsive services to assist the unemployed to become employed. We work locally, provincially, and nationally through partnerships and programs to assist people to access skill development and employment opportunities. We have a staff team of skilled Career Development and Human Resource Professionals. We are invested in our communities – we live here, we work here, and we believe in our communities’ unlimited potential and their ability to successfully transition through change. Community Employment Service Centres Guiding Principles: As an organization committed to putting people first, NIEFS offers direct services to clients through two Community Employment Service Centers. With offices in Campbell River and Port Hardy, we serve communities located within the Strathcona, Mount Waddington, and Central Coast Regional Districts. 1. Respond to the changing issues and needs of communities, of the primary funders, in flexible, relevant and effective ways. 2. Stay grounded in communities by providing relevant local services. 3. Develop pilot projects and new services responsive to changing employment needs and labour market conditions. Staff Team in Port Hardy To enhance our services to residents of the Central Coast, NIEFS has partnered with the Heiltsuk Tribal Council to provide a satellite employment center in Bella Bella. Our Service Centers are actively engaged in linking unemployed individuals, employers, training providers, funders, and community agencies together to enhance the development of a skilled workforce. Our services include: • Offering individualized job search assistance, career planning, referrals to funding supports for skill enhancement, and workplace-based training. • Facilitating a wide range of workshops that help unemployed individuals make informed career choices and/or conduct a successful work search. • Hosting broad-based career and hiring fairs and information forums open to the general public. • Facilitating work experiences and shortterm job-specific training for clients transitioning into the workforce. • Maintaining well-equipped Work Support Centers featuring the North Islands’ most comprehensive job bank, also available online and on Shaw Cable channel 106 in Campbell River; and the Hot Jobs radio broadcast on The Port 1240 AM in Port Hardy. • Offering a full service website and online ~ 3 ~ 4. Build assets and capacities to respond to local needs so as to enhance the primary contracted services. 5. Continuously improve service quality and outcomes. 6. Build and strengthen community capacity to carry out research and develop pilot projects. 7. Work with other organizations and assist them to deliver excellent services. career and employment services at www.niefs.net. March 2012, 16,860 Campbell River and area residents were assisted with their employment and skill development needs. A further 6,477 people were assisted in the Port Hardy and Central Coast service area with Employment Assistance Services that led to their employment and/or occupational skill development. Of the people using these services in Campbell River: 1,331 were Aboriginal; 5,525 were young workers between the ages of 16 and 26; and 1,447 were persons with a disability. • Providing lab/resource facilities with over 40 high speed Internet computer connections. Employer Services As the leading employment agency on the North Island, NIEFS continues to work collaboratively with employers to help them and adapt to our rapidly changing economic and demographic conditions. We do this through a wide range of services including: Over this 5 year period an additional 2,888 people participated in the Skill Development Employment Benefit to complete occupational skill development that would lead to their employment. Over 70% of these clients completed their training and found employment in their area of skill development within 12 weeks of completing their training. This program was a huge success and was one of the most successful Canadian labour market development tools to equip people with needed occupational skills in a transitioning rural economy. • Facilitating and coordinating the development of community-wide transition strategies as outlined in the Community Accord on Workforce Development. • Providing local Labour Market Intelligence Reports to help employers understand the changes occurring in our economy, and how it impacts their recruitment and retention of staff. • Maintaining an on-line North Island Job Bank where employers can market their employment opportunities both locally and nationally. The above services were critical to residents and employers of the north island and central coast who over this 5 year period experienced: severe workforce adjustments due to the restructuring of the coastal forest industry; declining demand and prices for north island commodities, products and services; the closing of the Timber West Sawmill and the Catalyst Pulp and Paper Mill; the loss of multiple large retailers and suppliers to north island resource industries and communities; and the world wide recession that began in the last quarter of 2008. • Offering a confidential resume collection service for local employers. • Arranging for NIEFS’ Human Resource professionals to meet with employers' Human Resource Managers, to assist them in implementing their HR plans and strategies. • Hosting hiring fairs and career forums bringing job seekers, employers, training providers, community organizations and key community stakeholders together under one roof. These events also serve as a business attraction strategy to support community economic development. 2010 and 2011 saw the north island move from recession to recovery and the services provided to NIEFS clients were important investments that assisted individuals with re-establishing employment and assisted employers in finding new employees with the skills their businesses required. • In February 2012 NIEFS hosted a Spotlight on Employers Hiring Fair. Held in our Campbell River office it included six employers who were actively recruiting and accepting resumes. Over 150 job seekers attended this event. During this reporting period NIEFS wound down our legacy EAS programs in Campbell River and Port Hardy and wound down our Community Coordinator Agreement for the Skill Development Employment Benefit. This meant closing offices in Port Alberni, Campbell River, and the Comox Valley, the laying off of 16 SDEB employees, the storage of client and financial information to meet CRA and provincial privacy legislation requirements, and the disposal or relocation of the closing offices equipment and supplies. Legacy programs, staff, information & business systems and services had to be maintained until March 30th, 2012 and the new programs, services and systems were operational on April 2nd, 2012. Employment and Skill Development Services Since 1994 NIEFS has provided assistance to Campbell River and Port Hardy job seekers and employers through federally funded Employment Assistance Services (EAS). Since 1998 NIEFS has also been the regional coordinator for the federally funded Skill Development Employment Benefit. These funding agreements assisted individuals to find employment using their existing skills or when their existing skills were insufficient for them to sustain labour market attachment to develop new skills for jobs that are in demand. For our 5 year agreements that completed in ~ 4 ~ Employment Program of British Columbia (EPBC) During the Society’s 2011-2012 annual reporting period major transformation and transition took place. This section of the AGM Report will provide information on the launch of the new employment services in BC that are funded through the Employment Labour Market Services Division of the Ministry of Social Development. The new program is called the Employment Program of BC (EPBC). The Employment Program of BC was launched April 1st, 2012 and is a made in BC solution to the transfer of responsibility for the delivery of the federal Labour Market Development Services from the federal government to the government of BC. The EPBC combines ten legacy federally and provincially funded labour market programs to establish: one-stop employment services centers across BC where eligible people can access similar services at any employment center in the province. The new program assists people to achieve sustainable employment as quickly as possible. NIEFS is the new EPBC contractor for the Campbell River and Port Hardy EPBC catchment areas. The program has been developed to focus on the individual employment needs of each client with specialized services available for aboriginal peoples, persons with disabilities, persons with multiple barriers, youth, immigrants, people living in rural and remote communities, Francophones and Survivors of violence and abuse. On April 2nd, 2012 NIEFS along with ten community partner organization and sub-contractors launched the new EPBC services. NIEFS sub-contractors for the Employment Program of BC include: North Island Welcome Centers for Immigrants; Campbell River Women’s Centre; Bridging for Women’s Society; Opportunities Career Services; Vancouver Island Vocational Disability Services; Community Futures Strathcona; Community Futures Mt. Waddington; North Island Crisis & Counselling; Heiltsuk Tribal Council; and Amber Education Services. In the first 5 months of the Employment Program of BC a major focus has been on the seamless transition of clients who were using the former employment services and who transitioned to the new Employment Program of BC. In Campbell River NIEFS transitioned 518 clients from the legacy programs to the new EPBC program and in Port Hardy NIEFS transitioned 96 clients to the new employment services. This was done without interruption of payments and services to our clients and our local businesses and organizations that train and employ these people. As part of the transition to the new EPBC NIEFS has renovated and updated both our Campbell River and Port Hardy facilities (painting, new carpeting, new signage, new photocopiers, new electronic signing pads, new scanners, updated software), designed new file management systems, implemented new telephone reception and intake processes, redesigned workshop curriculum, trained staff in and then implemented the province’s new integrated Case Management System (ICM), supported subcontractors in their launch of services and trained staff in the few financial systems that will support service delivery to clients. The implementation of the new EPBC is transforming services to unemployed individuals in BC and will result in more coordinated services that support connecting job seekers as quickly as possible to the employers who need these workers. There is much to look forward to as NIEFS continues to develop our EPBC client employment and skill development services and NIEFS works with our community partners and sub-contractors to build community capacity to meet our job seekers employment goals and our employers human resource needs. Online Supports for Rural and Remote Communities As technology continues to evolve, NIEFS endeavours to adapt its online services to remain accessible to those living in rural and remote communities, or to people who simply prefer to connect online. Our website has been designed to be compatible with modern browsers and mobile appliances. Recent additions include providing access to career and employment related information via social media services of Twitter and Facebook. We have also integrated translation tools to make our resources available in a large number of additional languages. NIEFS’ website (www.niefs.net) attracts approximately half a million visitors annually. It provides resources and services intended to parallel the employment services available in our community Employment Service Centres. This includes case management of individual clients. North Island residents use our website to connect with employers and job banks locally, provincially, or elsewhere in Canada. We offer an online resume and cover letter builder, so that self-directed job seekers can create their own marketing tools. Website visitors can also access all the resources required to conduct comprehensive career research, including labor market information, occupational profiles, and links to training providers across the country. The most popular feature of the website with both employers and job seekers is the North Island Job Bank. This job posting service is free, convenient, and accessible to the world 24/7. These resources are enhanced by toll-free employment services and online registration. Rural and remote residents can initiate the registration process online, and a NIEFS’ advisor will follow up to complete the process and/or provide a prompt response to their career and job search related questions. Targeted Skills Shortage Program (TSSP) NIEFS facilitates the Targeted Skills Shortage Program under a sub-contracting agreement with ASPECT. The TSSP program is targeted towards low-skilled employees who lack credentials, or post-secondary training. Participants are provided with the opportunity to gain new skills in order to enhance their careers. NIEFS partnered with 13 small business owners and non-profit organizations specific to five industries: manufacturing; transportation; health care and social assistance; natural gas; and technology, clean technology and green economy to develop training ~ 5 ~ programs for their workers. From September 1, 2011 to August 31, 2012 NIEFS coordinated training for 41 employees. Workforce Development strategy. Essential to this process is our collection, analysis, and sharing of local labour market information (LMI). This information serves to link the programs offered by training institutions to the human resource needs of employers, the strategic decisions made by communities, and the career choices made by individuals. School to Work Transitions NIEFS’ Board of Directors continues to provide a helping hand to young people as they strive to make a successful transition to employment. The School to Work Transitions program draws its funding from NIEFS’ Society funds and contributions from NIEFS board members. Our North Island Labour Market Specialist utilizes sectorial, regional, provincial, and national sources of LMI to identify trends and emerging opportunities. On a local level our job postings continue to be an excellent indicator of the current demand for labour on the North Island. NIEFS’ transition services are guided by a Memorandum of Understanding with School District #85. The memorandum is intended to support a coordinated model for school-to work transition services. Its objective is to link services in the community that will assist youth with career decision making, and help them transition effectively to the world of work. An analysis of these postings suggests our economy continues to be on an upward trend after being hit hard by the financial crisis in 2009. During the 2008-2009 reporting period there were 1,420 jobs posted. In 20092010 that number rose slightly to 1,493. During 20102011 the total number of jobs posted jumped to 1,784 and this past year 2011-2012 total postings were 1,903 an increase of 119 postings. Events we successfully delivered this year included collaborating with the Port Hardy SS and North Island Secondary to deliver five workshops on employer expectations, and interview skills, to a total of 64 students, with help from 36 employers. Two significant trends were that postings in the tourism industry rebounded and an increase in social service job postings continued this period. Total tourism job postings this period reached 446 or 23% of the total compared to last year with 348 or 19% of the total jobs posted. The number of postings in the tourism industry this period has not been seen since the 2007-2008 period. WorkSafe BC For over ten years NIEFS certified Vocational Rehabilitation Specialists have been providing vocational and assessment services, to clients referred and funded by WorkSafe BC. During this reporting period we provided services to thirty three individuals. These services are tailored to address the unique needs of each individual in a manner consistent with their work related disability, and focused on ultimately selecting and securing appropriate employment. Secondly, social service job postings this period reached 126 or 7% compared to 82 or 4% and 63 or 4% in the previous two periods. After significant gains last year forestry remained steady with 295 job postings this year compared to 300 the year before. Top Three Industries for Jobs Posted 1. Tourism/Hospitality (446 postings) 2. Forestry (295 postings) Skills for Success 3. Personal & Business Services (291 postings) Funded by the Federal government, the Skills for Success program is designed to improve the employability skills of youth. This 12 week program combines skill development Quality of Employment In addition to an increase in total jobs posted we also saw a continued shift in the quality of employment being offered including: with practical work experience. The program is delivered through a combination of workshops and one-to-one mentoring, with the intention of enhancing the participants’ long term attachment to work. NIEFS collaborated with 16 employers in the Mount Waddington Regional District to offer 16 young people this opportunity. • An increase in the number of job postings for full time positions (981 vs. 903) • An increase in the number of job postings for part time positions (557 vs. 464) Overall, it is a positive indicator that full time positions accounted for 52% of the jobs posted, compared to 51% the year before. Local Labour Market Intelligence The increase in the percentage of part-time positions (31% vs. 29%) could be a refection of the rebound in the tourism industry which includes a high number of parttime positions. A year in Review (Sept 1, 2011 – Aug 31, 2012) NNIEFS continues to play an important role in the implementation of Campbell River’s Coordinated ~ 6 ~ The number and percentage of full time jobs versus parttime, seasonal, contract or casual can be an important indicator of the health of the local labour market. Major Projects Campbell River is poised to benefit from investments of well over 1.6 billion dollars in several large industrial projects. They include: John Hart Dam Replacement Project After 60 years of service the John Hart dam needs extensive repair and replacemtn work. BC Hydro is also planning to replace the existing powerhouse and move the pipelines underground. The RFP has been issued to three shortlisted candidates with BC Hydro expecting to award the contract summer 2013. Construction will likely start late 2013 generating 2000 jobs over 5 years at a cost of approximately $1.3 billion dollars! New Campbell River Hospital At an estimated cost of $240 million dollars the Vancouver Island Health Authority plans to build the new hospital on the site of the existing one. Site preparation is expected to start in the spring of 2013 with completion expected by November. The RFP for the construction phase of the project will be issued in early 2013 with contruction expected to begin in 2014 with a completion date of fall 2017. Compliance Coal Corporation – Raven Coal Project Once the mine is operational Compliance anticipates being able to produce over 1.4 million tonnes of coal per year. The construction phase of this project will generate 200 jobs and once the mine is operational 335 mine, port and transportation jobs, and 500 indirect jobs paying out $30-$35 million dollars in salaries and wages per year will be created. In June the Federal and Provincial governments approved the application information requirements guidelines for the project which is required for completion of the full environmental assessment. Jubilee Heights Development Couverdon, the real estate arm of Timber West will be developing its 65 acre property on the east side of Dogwood Street. It will consist of 1000 residential units, a small village center, a hotel, a school and green space. They expect to submit a subdivision application early 2013 with construction possible by summer 2013. together to support employment and workforce development. Our partnerships include: • An agreement with SHAW Cable that allows NIEFS to run a community-based television station through SHAW’s community cable service. • Our Memorandum of Understanding with The North Island Immigrant Welcome Centers has allowed us to develop new services for immigrants, and to expand service delivery to people previously not able to use employment services. • Our Memorandum of Understanding with the CR Chamber of Commerce has increased NIEFS’ ability to help businesses address their HR needs. A new initiative has been NIEFS and North Island College sponsorship of an award for Excellence in Workforce Development through the Chamber of Commerce Business Awards of Excellence. • Our Memorandums of Understanding with the North Vancouver Island Aboriginal Training Society, and with the Nuu-chah-nulth Employment Training Program, have allowed us to better coordinate employment training for Aboriginal peoples. • Our Memorandum of Understanding with Heiltsuk Tribal Council has allowed for greater access to employment services in Bella Bella. • Our Memorandum of Understanding with Mount Waddington Regional District Economic Development Commission has strengthened employment services, and supported rural community economic development through the implementation of a Local Labor Market Research Project and NIEFS participation on the North Island Work Planning Action Committee. • Our Memorandum of Understanding with School District #85, supports the Career Development and effective School to Work Transition process for youth on the North Island. Each of these partnerships is based on shared purpose, and is supported by the efforts of each organization/s staff to expand information sharing, coordinate planning and to support community development initiatives. A more detailed list of commercial and industrial projects slated for the North Island can be found by going to: http://goo.gl/maps/bqad Partnerships NIEFS participates in a wide range of agreements in order to build our communities’ capacity to respond to change. Our partnerships are supported by formal construction jobs, 335 mine, port and Memorandums of Understanding, Community Accords, and sub-contract relationships. These agreements formalize how as partners, we will work ~ 7 ~ Clients in Port Hardy WSC Funders Financial Statements NIEFS could not deliver the broad range of programs we provide without those organizations that support NIEFS’ work in our communities. These Ministries, Organizations and Individuals include: ? Ministry of Jobs, Tourism and Skills Training ? Ministry of Social Development (Employment & Labour Market Services Division) ? Service Canada ? Association of Service Providers of Employment & Career Training (ASPECT) ? Work Safe BC ? GT Hiring Solutions ? Donations Revenue in the fiscal year ending August 31st, 2012 was $4,971,248. From this expenses of $1,902,132 were directly paid out as income supports, allowances and tuition for clients of: Service Canada; the Ministry of Social Development and Housing and the Ministry of Jobs, Tourism and Skill Development. $2,955,798 was expensed in the delivery of employment programs and services. Annual audited financial statements for the Society’s 2011-2012 financial year were presented and accepted at NIEFS January 31st, 2013 board meeting. Our special thanks go out to NIEFS board member Dave Gordon whose generous donations this year helped support our School to Work projects with SD #72 and SD #85. 19.1/Funders 19.2/Financial Statements 19.3 Revenue and Expenditures 19.4 Doror Thank you STATEMENT OF REVENUE and EXPENDITURES (Audited) For the year Ended August 31, 2012 2012 2011 Total Revenue $4,971,248 $12,200,319 Direct Client Expense (Income support, allowance, tuition) $1,902,132 __________ $3,069,116 $7,940,954 ___________ $4,259,365 Other Expenses (Indirect Client Expenses Employment Services) $2,955,798 $3,359,231 ____________ ___________ Excess of Revenues over Expenses $101,665 $900,134 “The Skills for Success program is an excellent stepping stone to get your foot in the door in the workplace. I'd recommend it to anyone” Marlee H. Marlee H. was a participant in the Skills for Success program which provided an opportunity to earn while she learned. She gained valuable skills both on the job and through specialized training while participating in a paid work experience. Marlee was able to learn various aspects of running a local supermarket. In addition, she was able to get the certification and training she needed to succeed, including Worksafe BC (WCB) and Food Safe. Her employer, Super Valu, had the satisfaction of knowing that they helped Marlee to pursue her career goals, while benefiting from a fully subsidized wage from Service Canada (paid work experience for 12 weeks). Marlee continues to be employed with Super Valu one year later and is still doing well. ~ 8 ~ Annual Report 2011/2012 Services Delivered NIEFS Branch Courte nay Funder ELMS Program Name Skill Development Employment Benefit (SDEB) Campbell River Courte nay Port Alberni Port Hardy Powell River Campbell River ELMS Port Hardy Employment Assistance Services Work Safe BC Work Transition Supports GT Hiring Solutions BC Employment Program ASPECT Skills Connect for Immigrants ASPECT Targete d Skills Shortage Program (TSSP) NIEFS School to Work Bridging Workshops ELMS Employment Assistance Services Coastal Employment Community Assistance Program Network (MEIA) Port Hardy GT Hiring (MEIA) BC Employment Program Service Canada/ ELMS Youth Services Canada - Skills Link Total Clients Case M anaged Clients In-Progress FERT Employed 750 418 N/A N/A 150 220 225 185 45 75 130 134 87 14 53 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 2,979 17 218 24 2,473 N/A N/A N/A 752 N/A N/A N/A 107 N/A N/A N/A 711 N/A N/A N/A 41 108 N/A N/A N/A N/A N/A N/A N/A N/A 1,376 599 192 52 166 18 N/A N/A N/A N/A 42 31 N/A 31 N/A 8 N/A N/A N/A 9 5,604 Service Canada/ ELMS Website & Inte rnet Based Services (Average user sessions/ month) EAS Team in Campbell River ~ 9 ~ Case-M anaged Client Outcomes Number of Clients 41,450 Community Connections NIEFS works cooperatively and in coordination with multiple businesses, economic development, Aboriginal, social service, and educational organizations to enhance employment opportunities for our clients and to build and support community development. Examples of the organizations we have worked together with in the past year include: Service Canada BC Human Res. Mgt. Association Ministry of Advanced Education Amber Education Services City of Campbell River WorkSafe BC Canadian Armed Forces CR Chamber of Commerce Strategic Forest Management Inc. Rivercorp School Districts 72,74, and 85 Industry Training Association (ITA) GT Hiring Solutions Career Development Association of Alberta Coast Rural Employment Services Team Salvation Army Island J.A.D.E. Society CR Women’s Resource Centre Vancouver Island Economic Association Ministry of Jobs, Tourism and Skills Training Career Management Association of BC Discovery Community College BC Institute of Technology North Island College Association of Service Providers of Employment and Career Training (ASPECT) Strathcona Community Futures Development Corporation Mt. Waddington Community Futures Mt. Waddington Regional District CR Literacy Association VI Vocational Rehabilitation Services CR Volunteer Centre Heiltsuk Tribal Council Heiltsuk Social Development Department Laichwiltach Family Life Society North Vancouver Island Aboriginal Training Society Nuu-chah-nulth Employment Training Program Homalco Band - Aboriginal Training Centre Klahoose Band Shaw Communications Inc. North Island Immigrant Welcome Centres John Howard Society VIHA Mental Health Services Bridges for Women Society Ergon Communications Kerkfoord Communications CR Food Bank Opportunities Career Services Ministry of Social Development NVI Mining Home Depot Vancouver Island University Keltic Seafoods Marine Harvest New Horizons Seniors Centre London Drugs Home Hardware Concordia University Community Social Services Employers Assc. Hardy Buoys Vancouver Island Health Authority Future Focus Mt. Washington Resort Neucel Specialty Cellulose Ltd. BC Hydro