Thermoguard System Manual

Transcription

System Manual
Version 2.93
Thermoguard
Contents
-
Page
Copyright ............................................................................................................4
Security Notes on installing the Temperature Sensors ..................................5
WEEE and RoHS Information ............................................................................6
References to further supporting documentation ...........................................7
Part 1: Introduction
-
Overview: Steps to perform ..............................................................................8
! Data Backup ! ...................................................................................................8
Functional Principle ...........................................................................................9
Operational and Cost Benefits ........................................................................ 10
Part 2: Installing and Running the Software
-
Installation Requirements ............................................................................... 12
Installation of the Thermoguard Windows Software ..................................... 14
Update Installation ........................................................................................... 17
Uninstalling Thermoguard .............................................................................. 18
Starting and Stopping Thermoguard .............................................................. 19
Licensing Thermoguard .................................................................................. 21
Configuring the Software ................................................................................ 22
Running the Software ...................................................................................... 39
Thermoguard as a Service .............................................................................. 41
Part 3: Installing the Hardware
-
Sensorcontroller Model Overview ................................................................... 45
Sensorcontroller Connections: Network and Power .................................... 48
Sensorcontroller Connections: Sensors ....................................................... 49
Sensor Model Overview .................................................................................... 51
Connecting the Indoor and Cold Storage Sensor .......................................... 53
Assigning IP Addresses to Sensorcontrollers .............................................. 54
Assigning the IP Address using the "Assign IP Address" Function ............ 55
Assigning the IP Address using the ARP Command ..................................... 56
Changing the IP Address of SCn/AC2 using a Browser ............................... 57
Configuring AC2nP .......................................................................................... 59
Installing the Temperature Sensors ................................................................ 62
Mounting Cases ............................................................................................... 65
Thermoguard
System Manual * October 7, 2016
Page 2 of 91
Part 4: Advanced Information
-
Alarm Options .................................................................................................. 66
Alarm On Fail .................................................................................................... 70
Forwarding E-Mail as SMS to Cell Phones .................................................... 73
Supporting "Passport Images" for each Sensor ........................................... 76
Simulation Mode .............................................................................................. 77
The Source "Text file" ....................................................................................... 79
Tips and Tricks ................................................................................................. 80
The Sensor Port Switch Function ................................................................... 81
Part 5: Appendices
-
The TG Decrypt Utility ..................................................................................... 84
Ports used / Firewall ........................................................................................ 85
Data Format of the TGuard.scx File ................................................................ 86
Files installed by Setup ................................................................................... 88
Information on GMP, cGMP, CFR 21 Part 11, FDA ........................................ 90
Thermoguard
Page 3 of 91
Copyright
© Thermoguard 2001 - 2016 All rights reserved.
Trademarks
"Thermoguard" is a registered and protected trademark in Switzerland. Naming the trademarks of other providers
only serves describing their products, which can be used in combination with Thermoguard products. Trademark
IDs of other providers have only been omitted for better legibility; this does not mean these trademarks or names
can be used freely and without permission.
Deployment
Thermoguard products are expressly not meant, nor verified, for use in medicine, aerospace and any other industries where human life depends directly on the deployment of our products. Deploying our products in the above
industries is expressly contrary to the intention of Thermoguard, and completely at the user's risk.
Disclaimer of Liability
Thermoguard expressly disclaims all liability for any damage that may arise from faulty functions, including software alarm failure. This also applies to damage arising from profit loss, lost or damaged data or any other commercial or business loss. The software and all its documents have been designed and developed to the best of
our knowledge and belief.
Thermoguard does not guarantee, however, that this software is suitable for all functions of use under any conditions or that it will work trouble-free. The user is obligated to validate the software and its functions in their environment when using them, specifically within a legal environment. Thermoguard will, however, try to correct any
recognized errors, and continue customizing the software.
Thermoguard
Page 4 of 91
Security Notes on installing the Temperature Sensors
Changes to the electric installation of your devices are not required for the use of Thermoguard. You should still take security measures when working with electricity. Unplug the devices from the socket prior to carrying out your work!
Never open or damage the Thermoguard sensorcontroller's power supply or any of the
switches of your freezers. Working with open electrified wires may cause severe or fatal damage. Leave all work to be done with electricity wires or open cables to your expert electrician.
Please make sure that while installing the temperature
or humidity sensors you do not damage any electrical wires.
Also, do not damage the wires for the cooling agent or
for the freezing sensor in device interiors!
Thermoguard disclaims any liability for damage done to humans
or institutions due to improper installation!
Thermoguard
Page 5 of 91
WEEE and RoHS Information
According to the "Waste Electrical and Electronic Equipment" Directive 2002/96/EG of the European Community electronic products will
be labeled with the mark of the crossed out trashcan. After their end
of working life, these product should not be disposed with other
household or commercial wastes. This Directive is more commonly
known under the English abbreviation WEEE: "Waste Electrical and
Electronic Equipment".
WEEE-Reg.-Nr. DE 68960573
This directive was converted into individual national law. For return and disposal of commercial
waste special legal regulations apply. In Germany registration at "Stiftung EAR" documents the
fulfillment of this regulations. Thermoguard Germany is registered under number WEEE-Reg.Nr. DE 68960573.
In Switzerland the "Verordnung über die Entsorgung elektronischer Geräte (VREG)" is a comparable directive.
Thermoguard products are sold solely to industrial or commercial consumers. Manufacturer
and customer may be state by contract which site must take care of the legal requirements.
According to Thermoguard's Conditions of Business the industrial or commercial consumer
bears this responsibility.
Further on all Thermoguard products are compliant to directive 2002/95/EG, the Restriction of
Certain Hazardous Substance in Electrical and Electronic Equipment (RoHS). From July 1st,
2006, only products without exceeding a certain level of Lead, Mercury, Cadmium and some
other compounds may be sold.
In Switzerland the Chemikalien-Risikoreduktions-Verordnung is a comparable directive.
You may download our RoHS-Declaration from our homepage:
http://www.thermoguard.com/download/RoHS-001.pdf.
Thermoguard
Page 6 of 91
References to further supporting documentation
The following documents are no longer part of this System Manual, but located in the root
directory of your Thermoguard Installation CD:

TG Quickstart-en.pdf
Quickstart checklist

TG Silent Installation-en.pdf
Notes on automatic ("silent") installation

TG CIM-de.pdf (available in German only)
Interface "Custom Integration Module"

TG GSM Modem-en.pdf
Operation with optional GSM Modem

TG Relay Interface-en.pdf
Operation with optional Relay Interface

TG Alarm Relay Channel-en.pdf
Documentation of the Alarm Relay Channel feature
The two latter files are copied to subdirectory \doc of the installation target path; by default this
is %ProgramFiles[(x86)]%\Thermoguard\doc.
The separate manual for Thermoguard Report/Thermoguard Live! TG Report-en.pdf is copied
by default to %ProgramFiles[(x86)]%\Thermoguard\TGReport\doc
and can be accessed via the start menu:
Thermoguard Report is a standalone
program for displaying data recorder
by the Thermoguard main program
and comes withi its own manual:
Numerous other documents as well as additional software are located on the CD in the
subfolders \Documents-001 and \Weitere Software
Thermoguard
Page 7 of 91
Part 1: Introduction
Overview: Steps to perform
The following steps need to be performed to install the Thermoguard system





Install the Thermoguard software on a computer
Configure the software for the sensorcontrollers
Configure the software for the desired alarm modes
Configure the sensorcontrollers: specifying the IP numbers
Integrate and connect the sensorcontrollers and temperature sensors on-site
GMP compliant installation and operation usually require the following additional measures:






Installation Qualification, IQ
Install Alarm Action Sheet for measures carried out on alarm at device on-site or keep
ready in device folder
Create and enact SOP
Name and train person who is responsible for the devices
Perform recordings on alarm and other events
Perform regular function checks
(Operational and Performance Qualification, OQ and PQ)
Templates for SOP, including calibration SOP for temperature sensors, SOP for Installation
Qualification (IQ), and an Alarm Action Sheet are available on the CD in both English and
German.
After System has gone live:
! Data Backup !
As for all areas of IT the "first law" applies to a Thermoguard-Installation as well:

Backup all user data on a regular basis. This applies to ...
1) ... configuration files TGuard.ini, TGuard.scx and TGuard.scx.tpl
2) ... Log files *.log
3) ... Sensor data files *.tg

Please keep in mind: A Backup is sensible only if the success of the associated data
Restore is checked periodically!
Thermoguard
Page 8 of 91
Functional Principle
Genuine online temperature and humidity monitoring using sensorcontrollers on the computer
network, direct e-mail and cell phone SMS alarm messages - that's Thermoguard!
The Thermoguard system consists of smart network thermometers, and network humidity sensors called "sensorcontrollers" with connected temperature and humidity sensors as well as a
central monitoring software running on a computer. Thermoguard monitors on-site temperatures using the sensorcontrollers and their temperature and humidity sensors regardless of
other installations.
Thermoguard uses an existing computer network and a central and protected computer that
runs the Thermoguard software which polls the on-site sensorcontrollers at configurable intervals. The polled values can be saved continually in serial data files.
Falling below or exceeding default limits and alarm conditions will trigger the alarm. On-site
electricity blackout as well as mechanic or electric failure of a temperature sensor or sensorcontroller can also trigger the alarm.
Alarm can be forwarded in audio form, visually or via e-mail. Alarm can additionally be sent as
an SMS message to cell phones. Using back-end programs and switches allow triggering other
processes.
Thermoguard not only monitors temperature and humidity but - via its AC2nP range of Sensorcontrollers - supports any analog sensor providing a 0..10V or 4...20mA output signal.
For example, barometric pressure, gas pressure, room light etc. can be controlled.
Thermoguard
Page 9 of 91
Operational and Cost Benefits
Due to the functional principle, Thermoguard provides multiple advantages on installation and
when running.
Low installation costs
No new cables need be laid for Thermoguard for all new measuring units in the building. Instead, Thermoguard uses the existing computer network. Other systems, e.g. building monitoring systems, require their own bus system such as House Bus, I 2S or RS-485, for
which separate, new cables must be laid. These additional installation costs are eliminated
for Thermoguard.
Alarm without delay in the event of damage
Thermoguard directly sounds the alarm. Unlike other systems, e.g. traditional data loggers
with measured value caches, the responsible persons are sent audio, e-mail or alarm SMS
without any further delay. With local minimum/maximum thermometers or saving data loggers, this information is sent only after the responsible person has made a check. The information delay about a limit violation or crucial state can be as much as a month with classical data loggers.
Thermoguard, unlike other systems, alarms even when electricity fails or when there is onsite mechanical or electric damage. The central computer detects the sensor failure, and
triggers the appropriate alarm.
Comment: It is for this reason that, for instance, the Food and Drug Administration (FDA) in the U.S. requires
at least daily manual on-site checks and recordings carried out by the responsible employee for stability
studies of pharmaceutics in addition to data loggers with measuring caches and retrospective analysis
(Source: Information by Dr. Weyers of Confarma AG, President of the Gesellschaft der schweizerischen
Dienstleistungslaboratorien GSDL [Association of Swiss Private Laboratories], May 2003).
User independent operation
A central computer performs the recurring task of regular queries and comparison to the
limits. Unlike local thermometers or data loggers, no monitoring user is required to leverage
the system.
Human errors such as gaps in recordings, particularly over a string of holidays such as
Christmas, or no available delegates during absence due to vacation or sickness, irregularities due to lack of discipline among employees or missing measures despite obvious deviations from the target values will not occur on principle.
Thermoguard
Page 10 of 91
Self-financing operation
Data loggers need to be monitored and read by qualified personnel on a regular basis. In
addition, data loggers require fresh special batteries at regular intervals to ensure secure
operation. Thermoguard sensorcontrollers require no batteries; they work without any additional follow-up costs for material or human resources.
Overview: Thermoguard's main assets

Automatic, continuous and centralized monitoring with no dependency on humans

Supported temperature range -200 .. +650 °C

Alarm is signaled directly "online" and not if it's already too late

Simple and flexible installation within the standard computer network ("Ethernet") - no
special cabling needed

No need to change any leaking or empty batteries, unlike data loggers

Alarms are signaled acoustically, via e-mail or via SMS using cell phones

"Multilevel" alarm per sensor configurable. For example if the first limit has been violated,
an e-mail alarm is triggered, if the second limit has been exceeded, an additional
acoustic alarm will be fired.

Optionally SMS dispatch directly throug a GSM Modem

Triggering external alarm devices via optional relay interface

An alarm is signaled in case of an electrical or mechanical sensor failure

Compliant with GMP; with sample SOPs and xQ qualifications

Software, Sensorcontroller and sensors "Made in Germany"

Sensors use proven PT100 four-wire technology; up to 100m connection cable

Thermoguard Report included: a free reporting tool for graphical data views

Thermoguard main program and Thermoguard Report bilingual (German/English)

Flexible expandability: Just add new sensorcontrollers to the network

Simple licensing policy: No further software license fees if "professional" license is purchased once
Thermoguard
Page 11 of 91
Part 2: Installing and Running the Software
Installation Requirements
To ensure permanent and secure operation of Thermoguard, the following requirements are
recommended or must be met:
Operational computer network
An operational computer network with TCP/IP protocol is required. The sensorcontrollers
require regular IP addresses. The network load that is generated is minimal and limited to
transferring a few bytes per poll interval and sensorcontroller. Thus unrestricted use of the
Thermoguard system in older 10 MBit networks or via the Internet is possible.
Hardware requirements
The Thermoguard program does not include any particular requirements for the PC hardware. Any PC that fits the selected operating system can be used. A network card supported by the operating system is required. Sound cards and active loudspeakers are
recommended.
The processor load caused by Thermoguard is minimal; there are no special memory requirements. Thermoguard uses about 18 MB memory when running.
Supported operating systems
Thermoguard supports the following operating systems:
- Microsoft® Windows XP™ 1), includes Windows XP Embedded
- Microsoft® Vista™, Windows 7 1)
- Microsoft® Server 2003 1)
- Microsoft® Server 2008 1)
1) Please
note that the 64 bit versions of these operating systems had not specifically tested
with Thermoguard. However, at the time being no incompatibilities are known regarding
64 bit versions.
Network rights
Installation and uninstall require local administrator privileges.
The Thermoguard main program TGuard.exe can be run without administrator privileges.
To install Thermoguard as a service and to control this service (start, stop) administrative
rights are required. This it is recommended to set up an exclusive domain account (e.g.
"Operator-Thermoguard") for the service. This account requires complete read and write
permissions for the Thermoguard program and data directories (data and log files).
Thermoguard
Page 12 of 91
Firewall
An exception must be defined for the Thermoguard program (TGuard.exe) with the Windows XP SP2 or later. See Ports used / Firewall for details.
File storage, access protection, and data backup
The Thermoguard data and log files can be stored locally or on any network drive. Access
protection, routine data backup, and uninterruptible power supply for your computer are expressly recommended.
Archiving and Signature according to cGMP
In an environment with cGMP requirements compliant with the American Federal law
CFR 21 Part 11, additional software such as Agilent Cerity ECM (Enterprise Content Manager) or Nugenesis SDMS (Scientific Data Management System) provide a network-wide option for archiving and digitally signing data and log files.
Thermoguard
Page 13 of 91
Installation of the Thermoguard Windows Software
Installing the Thermoguard software requires local administrator privileges.
The setup program TGuard_292.exe is located in the CD's root directory.
You can execute the file directly with a double-click. Alternatively you can use the
corresponding link in the CD's Splash Screen. The Splash Screen pops up automatically after
inserting the CD (with active Windows autostart, if not, execute TgStart.exe):
Initially a dialog appears that lets you select the desired setup language.:
The selected language determines if english documentation *-en.pdf or German *-de.pdf will
be installed. The language will also be used for the language of all dialog windows of a
possible later uninstall of the software.
Thermoguard
Page 14 of 91
After confirming the license terms and selecting the destination location folder you can pick the
desired components:
If you want to perform an installation for the Thermoguard-Server standard selection (all
components checked) should be kept. In case you want to install just Thermoguard Report on
a workstation, only check the last component listed.
Notes on an automatic silent installation are provided in the TG Silent Setup-en.pdf file
(in the root directory of the CD or via the Splash Screen's menu entry Notes on silent Installation).
After passing the dialogs for changing the default name of the start menu folder, "Additional
Tasks" (Creation of desktop icons and firewall rule, if Main program selected) the installation
can be started by clicking on the "Install" button in the final "Ready to Install" dialog.
After the software has been installed setup shows the
program's version history. It documents all changes for
the Thermoguard main program as well as for Thermoguard Report since their very first versions. The associated file TG Version History.pdf is located in the
root directory of your Thermoguard-CD as well.
Thermoguard
Page 15 of 91
(here on Windows XP)
The data directories are created independently of the
destination folder in
%ALLUSERSPROFILE%\Thermoguard Data
and
%ALLUSERSPROFILE%\TGReport Data respectively.
%ALLUSERSPROFILE% is an environment variable pointing by default to:
On Windows XP/Server 2003:
C:\Documents and Settings\All Users
On Windows Vista/Server 2008:
C:\ProgramData
When initially launching the Thermoguard main program
the \log and \tg subdirectories will be created.
By default, the *.log files are saved in \log, and the
*.tg sensor data files are saved in \tg.
These local directories can also be modified later via
configuration; e.g. to a protected network data server.
Note: Since Setup is not yet aware of these two directories during
installation, these directories and the data files they contain will not
be deleted when uninstalling the software.
(here on Windows XP)
Thermoguard
Page 16 of 91
Update Installation
An update installation requires local administrator privileges.
Thermoguard Setup supports automatic updates of existing installations in the same target directory. This makes it unnecessary to uninstall an existing version prior to install the update.
Nor is a special backup of configuration files or of the \log and \tg data directories required.
On updating setup requires a confirmation "Do
you want to keep your configuration files ..." for
the detected files in directory %ALLUSERSPROFILE%\ Thermoguard Data.
Usually you want to keep your previous configuration so be sure to click on Yes here!
If the service did run before setup has been
launched, it will be stopped and restarted at the
end of the installation process. This message
confirms the successful restart.
Setup will create a backup directory in which the
configuration files are saved each time it is executing an update. That directory will have the
current date/time stamp, so it will not be overwritten by other update processes.
Thermoguard
Page 17 of 91
Uninstalling Thermoguard
Uninstalling the Thermoguard software requires local administrator privileges.
Two options for executing uninstall are available:

Via the corresponding menu entry in the
start menu
or:

via Windows Control Panel
As with an update installation access to open Thermoguard files must be released so that they
can be deleted by setup If an existing file lock is detected a warning dialog appears listing the
files involved.
If the Thermoguard service should be installed and/or be running it will be stopped automatically and be removed.
After uninstall, the following message appears: Thermoguard was successfully removed from
your computer. As with update installation, the three configuration files were copied to a
backup directory named \CfgBak*....The %ProgramData%\Thermoguard Data and
%ProgramData%\TGReport Data subdirectories are not deleted on uninstall.
Therefore: If you really want to remove the installation completely from your computer, please
1) backup both of the subdirectories including all subfolders and
2) delete them manually
Thermoguard
Page 18 of 91
Starting and Stopping Thermoguard
Start
Depending on the options selected in Setup, the main Thermoguard program can be launched
using one of the following methods:



Via the desktop icon
Via the "Thermoguard" start menu entry
Or directly by running TGuard.exe.
Note: There are no command line parameters for TGuard.exe.
The program's two windows, the monitor and the configuration window ("Thermoguard Monitor" and "Thermoguard Configuration") appear at initial startup. Closing these windows will
not end the running program!

The size of the configuration
and monitor window can be
modified at any level through
dragging with the mouse!

The respective status, "visible
or not", of all windows as well
as window sizes and positions
are saved when ending the
program, and restored at restarting it.

The "Open configuration/Close
Configuration" and
"Show/Hide Monitor" buttons
enable opening or closing either window.
If the program is already running the left-hand message pops up when
trying to start the program a second time.
If you want to establish different instances each of it using its own Thermoguard main program with different polling intervals, you must install
them on separate PC systems.
Unless you alternatively use virtual machines with appropriate software as
VMware® or Microsoft® Virtual PC/Server on the same host system.
Thermoguard
Page 19 of 91
The "Program language" selection field of the configuration window allows you to set the desired language. The
program's supported languages are English and German. The program must be restarted after you select
the required language.
Termination
The running program is displayed via the Thermoguard icon in the operating system's status
line ("Taskbar"). Right-click the icon to display the context menu that, among others, includes
entries for opening/closing the main windows and for ending the program:
Note: As described above, the program saves the last window position.
When closing the configuration or monitor window during a program run
and closing the program completely, these windows will not be displayed
when restarting the Thermoguard program.
The menu described above lets you reopen the windows (Open configuration or Show monitor).
When shutting down Thermoguard the confirmation dialog shown lefthand shows up. You can switch off this dialog under "Thermoguard Configuration" => "Miscellaneous":
If Thermoguard runs as a service the
service will not be stopped when the
"interactive instance" is terminated. In this
case an appropriate note is shown in the
context menu and the configuration dialog
(as shown above).
Thermoguard
Page 20 of 91
Licensing Thermoguard
A valid license file comes with each sensorcontroller. Please import this from the "Licensing"
tab of the CD's "Thermoguard Configuration" window, using the "Reload *.lic file" function. The
license file resides in the \_License subdirectory.
Select the file with the extension *.lic, not *.licsrc. The file *.licsrc only serves verification purposes for the contents of the *.lic-file.
Without a valid license file, the program will only run in simulation mode.
An entry in the "Licensed MAC addresses" window must be present for each purchased sensorcontroller (not for each individual sensor).
Thermoguard
Page 21 of 91
Configuring the Software
After successful installation and licensing, the program can be configured to your requirements. All settings are carried out via the corresponding tab in the "Thermoguard Configuration" window.
Thermoguard Configuration:
General settings, Data file settings, Mail settings, Sensor configuration, Logging
Licensing, Scan local network, Global settings, Miscellaneous, Service
General settings
-
-
-
Poll interval: For laboratory refrigerators 15 or 30
minute intervals have proved themselves. Use
shorter intervals of 10 or 15 minutes for incubators
and 1 to 5 minutes for climate chambers.
Poll Interval: Settings for polling interval and start time
for first poll of the sensorcontrollers
Alarm hours: Specify the hours at which alarm can be
triggered
Example shown in image: Mondays to Fridays from
08:00 AM to 07:00 PM no alarm will be triggered
Non alarm hours which are configured here override
non alarm hours which can be configured for any sensor individually.
Holidays: Opens the calendar pane ("Set Holidays") to
specify the days at which alarm is triggered in any
event, regardless of "alarm hours".
Program language: The selection field lets you set the
required language. "Use regional settings" automatically selects English or German.
In order for the conversion to take effect, the program
must be restarted after you select the required language.
Set Public Holidays
-
-
Thermoguard
Allows specifying days at which the alarm is triggered
in any event, regardless of the "non alarm hours" (general as well as sensor specific).
In the left-hand example Whit Monday 2014 has been
set.
If neither general non alarm hours nor individual non
alarm hours are set, settings in the "Set Public Holidays" dialog are ignored since alarm will be triggered
any time anyway.
Page 22 of 91
Data file settings
-
-
Note on encryption
The encryption will not protect from unauthorized access
to the file but against content manipulation. Access must
be restricted to authorized users in a legal environment
by the responsible administrator. The TG Decrypt utility
enables decrypting the encrypted data. The log file can
also be encrypted, see below under "Logging".
*.tg Branch Support checkbox:
See separate Documentation
TG Mandantenfähigkeit-de.pdf
(German only, located in the root directory of your
Thermoguard Installation CD)
-
Simulation file (*.sim) and Text file (*.txt)
settings:
Path to *.sim and *.txt files:
In this path the program expects the files for
sensor source settings "Simulation file
Temperature", "Simulation file Humidity " and
"Text file".
Thermoguard
-
Measured value data file settings (*.tg):
Path to *.tg files: Here, data files containing the recorded data values are stored.
Interval for file separation:
Settings for beginning a new data file: Daily, weekly,
monthly, quarterly or annually
*.tg filename format information:
Providing a readonly preview of the file name scheme
which will be used depending on the above interval
setting (e.g. "TGw.." for weekly, "TGq.." for quarterly
interval selection for file separation)
Encrypt *.tg files checkbox: The plain text data recording in the *.tg files can be encrypted to protect
against content manipulation.
Target Path for automatic TG system files backup on
configuration changes:
Here, you may enter a path to a network share. On
every global configuration change, the TGuard.ini file
is copied into this directory automatically as well as the
TGuard.scx file on a single sensor configuration
change. A simple Backup of these two important files
is one purpose of this feature, however it additionally
provides the possibility to avoid a share on the
standard %ProgramData%\Thermoguard Data" path
on the "Thermoguard Server " which is needed by
Thermoguard Report. Thermoguard Report can be
configured to use this backup path instead.
Alarm e-mail on *.tg write failures checkbox: If the program is not able to write the measured value to the *.tg
file of any sensor after 3 retries (i.e. 4 attempts in total), an alarm e-mail can be sent optionally. For the
Name: and E-mail: input fields the same possibilities
(several rescipients, "GSM addresses" etc.) can be
used as explained in chapter Mail settings (see below). IMPORTANT NOTE: If a general problem occurs
writing to *.tg files (e.g. a mapping is lost), one e-mail
will be sent for every single sensor poll. This may result in a huge volume of e-mails. Be aware of this
danger especially if you send SMS e-mails (liable to
charges).
These same E-mail settings are also used for notification if the automatic system files backup (described
above) failed.
Page 23 of 91
Mail settings
-
-
-
Example of entering two e-mail recipients
Here the e-mail message is sent to two main recipients,
and a copy to two other employees.
-
-
Thermoguard
Commands for dial-up connection: Settings for
sending e-mail on standalone systems through modem via RAS or data com
Authentication required: Select authentication (POP,
ESMTP or TLS), mail user specifications.
SMTP/POP3 server:
Mailserver: IP address or DNS name of the server
Port: You may change standard SMTP Port 25.
Retry: Number of retry attempts for sending mail in
case the first attempt should fail. A maximum of 5 retry
attempts can be set.
From e-mail: Sender address. Please change the default to a valid mail address of your choice, because
this address is used for deferring mail items in case
mail dispatch should fail through an unknown recipient!
E-mail recipient(s) ...: E-mail names and addresses of
recipients. Multiple e-mail recipients can be entered
under "Name/E-mail" or "CcName/CcE-mail"; the
names/mail addresses are then simply separated by a
semicolon. In this case, the number of specified
names (e.g. in "Name") should match the number of
the corresponding mail addresses (e.g. in "E-Mail");
see bottom figure on left.
Send test mail(s): Test button for sending a test mail
message to check mail settings. Up to 500 mail items
can be sent one after the other in a test ("Number" input field).
SMS via GSM Modem: See separate documentation
TG GSM Modem-en.pdf
Page 24 of 91
Sensor configuration
Using the sensor list:
-
Adding a new sensor / copying a sensor:
Add a new sensor by clicking the "Insert" button. If a
sensor has been copied by clicking "Copy" before, a
copy of this sensor will be created after the marked
line. If not, a sensor with default settings (name=
Name, IP address = 192.168.0.5 etc.) will be created.
You may also use the following keyboard shortcuts:
Copy the selected sensor:
+
or
+
Insert sensor:
or
+
Only one single sensor can be copied/inserted at the
same time. If more than one entry is selected, buttons
"Edit", "Copy", "Insert" and "Delete" are disabled.
The sensor list
Maximum capacity is 999 entries.
If you move the mouse over the "Insert" button, name
and location of the copied sensor is displayed.
-
Add a sensor from the sensor template file:
If you hold the Shift key additionally to the shortcuts
described earlier resp. before clicking on "Insert" (i.e.
+
or
+
+ ) or if you right-click
directly on "Insert", you are able to pick a sensor from
the template file TGuard.scx.tpl. This file has the
same format as TGuard.scx and can be maintaned
using a separate Thermoguard Installation on another
system as TGuard.scx. Afterwards it can be copied
back to the productive installation as TGuard.scx.tpl.
A sample TGuard.scx.tpl is installed by Setup.
Note: Only one single sensor can be selected from the
list (selection is also possible by double-clicking an
entry).
-
Changing the sensor order in the list:
The sequence in the list determines the sequence in
which the sensors are polled one after the other.
The position of the sensors within the list can be
shifted upwards or downwards to a new one using the
two blue arrow buttons. Even several sensors (must
not be adjacent) can be selected and shifted together.
After the desired position has been reached, the new
order can be applied or discarded clicking the appropriate buttons.
Tip for a "continuous shift": Just click on one of the
buttons once shortly, then click and hold Enter
. The selected lines will be moved smoothly (i.e.
without the need to click on an arrow key repeatedly).
Thermoguard
Page 25 of 91
Deleting one or more sensors:
All selected sensors will be deleted by clicking on the
"Delete" button. This process is irreversible. Thus a
confirmation dialog shows up.
Alternative keyboard shortcut: Press the
key
-
Sorting the list:
Click on a column header (e.g. "Location") to sort the
list alphabetically respectively numerically ascending
or descending according to the column's content. The
new sort order will be saved on program exit and restored on restart. If such a user defined sort order is
active, it is not possible to edit a sensor. First the default order (sort by "#", ascending). Appropriate dialogs notify about this restriction.
-
(De)activating (multiple) sensor(s) (together) /
Exporting selected sensors:
Right-clicking the sensor list allows common enabling,
disabling or inverting status for the previously selected
sensors on the "Please Confirm" context menu.
This function also allows en/disabling an individual
sensor in a simple manner without requiring you to
open the "Sensor configuration" window of a sensor
first.
Tip: You may double-click directly one of the 4 options to
execute it immediately without clicking on "OK" first.
The "Export sensor inventory" menu item exports the
settings of the previously selected sensors to the
%ALLUSERSPROFILE%\Thermoguard Data\
TGuard.txt file (an existing file will be overwritten
without a safety prompt). TGuard.txt is a simple text
file containing tab stops as separators; the first line
contains the column names. This file can be further
processed using Microsoft Excel, for example.
-
Editing a sensor:
One of the following actions opens the window for
configuring a sensor (only one single row must be selected):



TGuard.txt imported into Excel
Thermoguard
Double-click a row of the list
Click the "Edit" button
Press the enter key
Configuration of a single sensor will be described below.
Page 26 of 91
Logging
-
In GMP compliant environments do not change the
default setting "Keep old log file" to prevent overwriting of recorded data.
-
You should backup all log files on a regular basis
(see Data Backup)!
-
-
Log file: Path and settings of the log files
Write log file: The checkbox should only be unchecked
in rare cases (e.g. running out of hard disk space).
Log file prefix:
The format of the log file(s) file name is
[Prefix]_JJJJ_MM_TT_HH_MM_SS.log
Example: TG_2008-05-04_15-26-32.log.
The Date/Timestamp in the filename is equivalent to
the date of the first entry in the file.
Max. size / KB:
Minimum=64KB, Maximum=1.048.576KB (=1GB)
Erase/Keep old log file:
Only in rare cases (e.g. low hard disk space) the
Erase options should be selected.
Encrypt log file:
The plain text recording in the log file can be en1)
crypted to protect against manipulating the contents.
Log file output:
Selection options for the log file contents: Error (ERR),
warnings (WARN), single sensor (SNG=single), information (INF), change (CHG=Change), failures (FAIL),
computer name and user name (the logged in Windows user)
Monitor's activity log:
Options as above (Log file output), additionally:
Max. lines: If the maximum number of output log lines
that is set here is exceeded in the monitor window,
that window will be cleared.
Advanced logging: Writes additional debug information
in the log file for possible support in case of an error.
Show last log file (no decryption): Opens the last log
file using the application which is associated with the
*.log extension.
1) The encryption will not protect from unauthorized access to the file but against content manipulation. Access must
be restricted to authorized users in a legal environment by the responsible administrator. The TG Decrypt utility enables decrypting the encrypted file. The *.tg data files can also be encrypted, see "Thermoguard Configuration: Data
Files"
Thermoguard
Page 27 of 91
Licensing
-
-
-
-
Lic. file version:
"Date issued:" and "Expiration date:" provide information about the license type:
SIM: Program runs in simulation mode
BAS: License of a Thermoguard Basic package
PRO: Thermoguard Professional license
Reload *.lic file:
Button for reading the license file that comes with the
product
Licensed MAC addresses:
Lists the MAC addresses of the licensed sensorcontrollers which are encrypted in the license file
Company/Name:
Name of company and licensee (user)
Scan local network
-
"Scan local network:" The
button starts search
for Thermoguard sensorcontrollers on the local network. Sensorcontrollers which are linked remotely
(e.g. via VPN) can not be reached. All recognized,
licensed and non-licensed sensorcontrollers are listed.
Note: When enabling the Windows firewall for the Thermoguard
(TGuard.exe) program, an exception must be defined with the
Windows XP SP2 or later operating systems.
The scan process uses UDP Port 8513 which must be possibly
opened in a firewall.
Assign IP address
A new, fixed address can be entered in the "IP
address" field. After the IP address is entered
correctly, clicking "Assign IP address" assigns the
address to the controller (after a security prompt).
This IP address may not already exist on the local
network.
A sensorcontroller is recognized on the network for its
unique MAC address worldwide. The MAC address
can be found on the outside of each sensorcontroller
for identifying the device.
For inventory purposes, right-click the list of the
controllers to exported it.
Thermoguard
-
Include details:
If this checkbox is checked (default), an internal
second scan process gathers additional information for
some (older) sensorcontroller types.
If the local network scan is too slow you may uncheck
this option.
-
Note that you can sort the list by clicking on a column
header.
Page 28 of 91
Open a sensorcontroller's built-in internal
website (respectively telnet for HC1P) directly
from "Scan local network"
If keyboard shortcut
-
+
(Shift + F1) is pressed the following action
will be executed for the selected sensorcontroller:

If sensorcontroller is SC1eP, SC2e, SC8e, AC2nP or
HM1P/HF1P:
Opens internal website using default internet browser

If sensorcontroller is HC1P (obsolete model):
Issues command <telnet IP address:1111>
Note: On Windows Vista and Server 2008 the telnet
program must be installed explicitly.
Warning:
Use the internal website of a sensorcontroller only to
modify the basic network settings. These are the IP
address and if necessary (e.g. for a remote access
scenario) the subnet mask and the gateway address.
All other settings will not be used by the software and
should not be changed in any way to avoid possible
malfunctions. An exception is the Configuration of an
AC2nP which requires performing some additional
settings.
Global settings
The "main switch" Enable global settings is used to enable
or disable the defaults for all sensors. The individual defaults must then be activated by clicking "Activate" (when
activated, a red button can be seen). These will then have
priority over the settings that are carried out separately for a
single sensor.
The example on the left shows two activated settings: 1. In
any event, the data of all sensors is written in a *.tg file (if
checkbox "Write *.tg files" were not checked, not a single
sensor would write any data!), and 2. the e-mail recipients
set on the mail tab apply to all sensors.
The descriptions of the Alarm options correspond to those in
the following chapter on Sensor Configuration/Alarm.
Thermoguard
Page 29 of 91
Miscellaneous
-
-
-
-
-
Program- and Path Information show the exact program
build, the path to the executables, i.e. TGuard.exe, and
the path to the configuration files, i.e. TGuard.ini
-
-
-
Technical information:
The option "Thermoguard classic" sets for the application TGuard.exe the appropriate (userspecific!) registry
entry for the file property Compatibility/Settings/ "Disable
visual themes".
Thermoguard
Unit: Temperature settings in Celsius or Fahrenheit
(U.S.)
Skip dialog when shutting down: Turns off the security
query "Do you really want to shut down Thermoguard?" when closing Thermoguard
Monitor: Clear activity log before poll: The Thermoguard monitor's log pane is cleared prior to automatic
or manual polling of sensors.
Maximum number of popup windows: Maximum number of alarm windows that may appear on the screen
at the same time
Relay Interface: Setting for the serial interface for the
eight-fold Relay Interface from AK-Modul-Bus Corporation. Values in the range 1 - 16 are allowed.
For details see Separate documentation.
Play test tune: For testing the acoustic alarm via the
sound card. You must stop the test by clicking on the
"Stop" button (square symbol). File violhi49.wav is
used for the test.
Use Proxy: Sensorcontrollers can also be polled behind a proxy server; e.g. sensorcontrollers outside of
the local network protected by a Microsoft ISA Server.
AOF - Special settings:
Fire AOF repeatedly: By default (option not checked) a
one-time AOF will only be triggered the first time an
AOF occurs. This avoids "spam" of huge quantity of
AOF alarm e-mails being sent, e.g. during network disruption or power blackout which affects many sensorcontrollers. If this option is checked, an AOF alarm will
be triggered for each poll when an AOF occurs.
Fire AOF during "non alarm hours":
If this option is checked, AOFs will also be fired during
"non alarm hours".
Design (requires restart):
To use "Windows XP Style":
 Windows XP/Vista/7: the service "Designs" must
run (default)
 Windows 2003/Server 2008: the service "Themes"
must run (deactivated by default!)
 Windows Server 2008: The "Desktop Experience"
feature must be installed
If these requirements are met, you may select the appropriate design under "Display Properties" => "Appearance"; select "Windows Vista"under "Designs"
with Vista/Server 2008.
Page 30 of 91
-
HC1/HR1 "Sensor Missing" sensitivity (0..20) (not applicable for models HM1P/HF1P):
Thermoguard immediately recognizes missing sensors (ES/EP) on sensorcontrollers HC1P or HR1, if
the controller is set for the first time or reset through power blackout, because 0.0°C or %RH will then be
measured for both the temperature and the humidity values.
Whereas if an HC1P/HR1 sensor is removed while the system is running, then (unlike SCn devices) the
same last temperature value will be "supplied" for each poll. If the value set for "HC1/HR1 "Sensor missing" sensitivity" >0, the software will perform a check on how often exactly the same value (temperature
and humidity) was read in succession. If, for instance, the same value is read four times, it is extremely
likely that no sensor is connected, and an AOF "Sensor missing" will be triggered. This is an extremely
secure procedure, since Thermoguard does not use the "normal" values (with one decimal point) here,
but the internal value with two decimal points (respectively for temperature and humidity). It is comparatively unlikely that exactly the same value is measured several times in succession for a connected
ES/EP sensor. But we cannot give a total guarantee that false alarm may be triggered for this procedure
anyway, of course. The value that is set here should be customized depending on the duration of the poll
interval.
When selecting "0" as a value, the recognition procedure will be turned off completely
NetIO
-
"NetIO" Configuration (Internet Power Controller,
optional accessory):
Thermoguard directly supports 1 to 16 "NetIO" Internet
Power Controllers available from company Koukaam.
Each controller can switch one to four 230V~ devices,
e.g. for example a rotating flashing beacon or a siren.
Compared to the relay interface using the NetIO for
switching 230V~ devices is far less complicated, because it comes in a protected housing and can be
attached anywhere to the network. If you intend to
switch an alarm device far away from the Thermoguard server there is no need for an additional COM
server as with the relay interface.
Please see your NetIO manual regarding the setup of
your NetIO. On the NetIO tab in Thermoguard configuration shown left you then enter the IP address,
username and password for your device(s).
Afterwards, use the "Test" button to perform a short
test afterwards.
Every single sensor can be configured to switch any
combination of the 1 to 4 OUTlets of one NetIO. This
sensor specific configuration is described here: CAM
settings / Trigger "NetIO" Internet Power Controller
NetIO
Remote alarm made easy using a NetIO Controller
Thermoguard
Page 31 of 91
Service and information e-mail
-
Configure Thermoguard as an NT Service:
The buttons with the blue pictograms enable configuring Thermoguard as Windows NT service. Read the
separate chapter on Thermoguard as a Service.
Thermoguard must be started with local administrator
privileges in order to be able to configure the service. If
not, the shield symbol will be displayed together with a
related message:
Send Heartbeat e-mail:
Daily information e-mail ensures that the employee in
charge of the device is regularly informed about the
proper state of the Thermoguard program. This is especially useful when Thermoguard runs as a service,
because otherwise the service does not have an information interface (except for the log file) to the user.
The info mail is also sent, though, when running Thermoguard as an application (even if the configuration of
the info mail resides on the "Service" tab). The info
mail provides information about the computer name of
the PCs where Thermoguard is running; it outputs
some statistical data in the mail text.
-
Sample of a Thermoguard Infomail, which
has been received using Microsoft
Outlook; the body length is small so the
text can be sent as SMS completely too.
"APP" means "Application", "SVC"
"Service", "Polls" (here = 8480) informs
about number of total polls since start of
the current session, "Run" is the runtime of
the current session and "Tot" the total
runtime (here = 11days, 18 hours and 19
minutes)
Thermoguard
-
The functioning of the Heartbeat e-mail requires
configuration and trouble-free functioning of the e-mail
server on the "Mail" tab.
-
Multiple e-mail addresses can be specified in the
e-mail address bar. The addresses must be separated
by a semicolon (see also E-mail recipient(s)).
-
An information mail is sent to the specified e-mail address(es) once every day.
Page 32 of 91
Sensor configuration: Sensor #nnn
Basic settings, Alarm settings, E-mail settings, AOF settings, CAM settings, Calibration
Double-click a sensorcontroller or temperature sensor in the list, or the "Edit" button on the
"Sensor Configuration" tab, to open the dialog for detailed configuration of each sensorcontroller or temperature sensor.
Note: While the "Sensor configuration" window is open, the two windows, "Thermoguard Monitor" and "Thermoguard Configuration", are locked against input - the window titles are then supplemented by the additional word
"-LOCKED". Only after closing the "Sensor Configuration" window will these windows allow new input.
Basic settings
-
All sensor specific settings are saved to the file
TGuard.scx
Basic sensor settings:
Label: Maximum length is 30 characters,
invalid characters are: \ / : * ? < > | " and a period.
Location: Max. length and invalid characters: ditto
Use IP Address/Use hostname: The selection buttons
allow optionally entering the sensorcontroller's IP address or host name (not relevant for Sources "Simulation file ..." and "Text file").
Note: Using a host name and setting the port allows a port deviating from Port 80 in the 81-89 range for polling sensorcontrollers of
the SCn type. For sensorcontrollers of the HC1P type, this is a
fixed polling port at 8000.
Specifying a port deviating from the default of 80 can, for example,
be used to run polling for multiple sensorcontrollers over the Internet and a router with a fixed and dynamic IP. The router must then
convert the different IP addresses of the sensorcontrollers to the
specified ports in the 81-89 range.
Source: Selection of the data source for this sensor:
Sensorcontroller with associated port (SC2e=Port 1,2;
SC8e=Port1..8), HC1P/HR1 (each with Temperature
and Humidity), Simulation file Temperature/Humidity,
analog sensorcontroller AC2 (Port 1,2, /Single 3) or
Text file
Simulation file: When selecting the simulation file the program for
this sensor will run in simulation mode. The data is not read from
an actually existing sensorcontroller but from a *.sim file instead
(see separate chapter).
Text file: Similar to simulation file. The data is read from a text file
*.txt (see separate chapter).
AC2 Port x: If selected, the input field "Unit" is enabled. Maximum
length for the unit field is 4 characters. Invalid are the five characters + - / . and ,
Timeout: Time in seconds the program tries to read
data from the controller. For HC1P the value is increased to a 8 second minimum, for HR1 to a 30 seconds minimum. 4 retries are executed on failure (not
relevant for the sources (not relevant for sources
"Simulation file ..." and "Text file").
Example for the correlation between "Source"
and the physical connection-port of an SC8e
Thermoguard
Page 33 of 91
Basic sensor settings cont'd
-
Enable (include in poll):
This checkbox must be enabled (green check), so that
the sensor is also queried during polling!
-
Write data to *.tg file:
The green check must be visible in this checkbox, so
that the temperature or humidity values are written in
the *.tg data file.
-
Switch:
The switch function is only available for the SCn ports
"SC1..SC8" and "Simulation file Temperature", and is
described separately in the The Sensor Switch
Function appendix.
-
Sensor description:
A text of your choice with a maximum length of 512
characters.
-
Maintenance Plug (36 ohms):
If checked: If instead of a PT100 sensor a fixed
resistor of 33 to 36 Ohm is assembled to an SC1- or
SC8 port (temporarily) the software recognizes the
corresponding polled temperature value (≤ -150°C) as
"maintenance state" and will not issue an alarm.
Thus the device to be monitored can be "pulled" from
the sensorcontroller. By applying such a "maintenance
plug" there is no need to deactivate the port in the software.
-
Alarm Relay Channel R1 / R2:
See separate documentation
In the Sensor description field additional custom settings
can be configured. See chapter Additional sensor
settings customization using the Sensor description field
at the end of this chapter.
Thermoguard
Page 34 of 91
Alarm settings
-
-
-
-
-
LOW Limit/HIGH Limit settings: Low and high limit for
alarm. Note that the possible valid range for the limit
values depend on the selected source:
"AC2 ..." and "Text file" support a range from -9999,9
to +9999,9 whereas all other temperature sources can
use values from -200 to +650. For Humidity " a value
out of a range from 0 .. +99,9 can be entered, for
pressure range is +10 .. +1100.
Alarm types: Popup window, Send mail and Alarm
sound (No sound, PC speaker or WAV file via sound
card). For option WAV file you may select own WAV
files and test them using the test buttons.
Alarm mode:
"Retry": Alarm is triggered immediately with single (Retry = 0) or only when exceeding or falling below the
limits recurs (Retry > 0).
Mode "Serial" with multiple excess: Alarm is triggered only when the limit has been exceeded multiple times
and without interruption (Serial checked) or the number of set excesses (Retry) has been reached with interim drop in temperature (Serial unchecked).
"Event" checked: One-time alarm is triggered only for initial violation of limit, then for new violation only
when the value was in the "green zone" in the interim period.
"Event" unchecked: Alarm is triggered each time the limit is violated.
"Mail if Event revoked" checked (only effective if "Event" is checked): If the event status is disabled, an email will be sent to the recipients configured on the "E-Mail settings" tab respectively on the global settings.
If required, you may edit the default Subject and Body text for this mail in file TGuard.ini in section
[MailIfEventReleased] for Low and High. You can use the placeholders shown on "E-Mail settings" tab:
[MailIfEventReleased]
LoSubject=Temperature %loc: %t for first time >= LoLimit (%lo)
LoBody=Sensor label: %lbl^Measured: %dt
HiSubject=Temperature %loc: %t for first time <= HiLimit (%hi)
HiBody=Sensor label: %lbl^Measured: %dt
- Special time settings - Select range with mouse, then click one of the buttons:
You are able to mark certain hours of the week for every single sensor at which no alarm action (standard alarm
as well as AOF) shall be executed (marked yellow). Or you may set hours where this sensor is even completely
disabled (i.e. not polled, marked white). In the sample above, every Monday to Friday from 8 A.M. to 7 P.M. no
alarm will be triggered (though the sensor is polled and temperature or humidity data will be written to disk). On
Tuesdays between 10 A.M. and 3 P.M. the sensor is disabled because a regular maintenance procedure is performed for the device which the sensor monitors.
Please note:
 Non-alarm hours which are configured under Configuration/General settings (see Configuring the Software, marked yellow), will have priority over alarm hours configured for a single sensor (marked red).
 Consider the general setting Fire AOF during "non alarm hours".
 If a sensor is manually disabled permanently with its "main switch" on the "Basic settings" tab
(
), any "Special time settings" do not apply.

"Holidays" button: If any holidays are specified, alarm will always be triggered independently of the "non
alarm hours" (see Set Public Holidays).
Thermoguard
Page 35 of 91
E-mail settings
-
-
E-mail recipients(s) for alarm mails (High and Low):
Addresses of the employee in charge of the device
and his delegate. Multiple e-mail addresses are separated by a semicolon (see E-mail recipient(s) also).
Use own e-mail subject / text:
Subject and text for the alarm e-mails can be
customized individually. You can use placeholders for
various values (see frame "For your information").
The "Preview" button allows checking the resulting email format.
Note: After you change your own subject line or your own email text you need to click "Apply" first, so that the preview
button is re-enabled.
AOF settings
-
Enable Alarm On Fail (AOF):
Settings for alarm during failure or disruption of a sensorcontroller or temperature sensor
Alarm options are the same as on the Alarm settings
tab.
-
Replace "Sensor missing" with own text:
Allows individual setting for the Alarm On Fail message "Sensor missing" (especially for switch function,
see appendix, The Sensor Port Switch Function).
-
"Test AOF" button:
Allows direct testing of AOF using the current settings.
CAM settings
-
Thermoguard
Enable Custom Alarm Module (CAM):
Run external program on alarm:
File: Complete path and filename to any external executable which is started on alarm. For instance, this
may be a customer-specific program that was
developed on commission.
Parameters: For special command line parameters
which the CAM program may require.
Append Thermoguard Parameter:
On program call 44 Sensor parameters will be appended after those which may be entered in the "Parameters" field. The utility CAMDemo.exe shows all of Thermoguard's parameters. The Visual Basic 6 source
code of CAMDemo is located on the installation CD.
Page 36 of 91
-
Trigger COM Relay Interface:
The 8-fold Relay Interface from AK-Modul-Bus Corporation is supported. Typical use would be linking
Thermoguard to an alarm switchboard with floating
distance contacts. The "Relay #" can be configured
individually in the 1-8 range. Additionally, one of three
Relay switch functions can be selected on availability
of violation of limit or device failure:
 Short pulse (700ms): One-time short pulse for 0.7
seconds
 ON/never OFF: Permanent ON switch, with
manual reset function via TGRelIF.exe.
 ON/good =>OFF: Permanent ON switch until limit
violation or device failure problem removed.
A separate documentation describes the usage of the
Relay Interface in detail
-
Trigger "NetIO" Internet Power Controller:
rd
The "NetIO" is an optional 3 party hardware device
from Koukaam Corporation and is directly supported
by Thermoguard. It allows to switch one to four 230V~
devices via the network.
One single sensor can switch any combination of
these four 230V~outlets of one single NetIO Controller
- depending which checkboxes under "230V~ OUT"
are checked. This means for example that a sensor A
can switch OUT#1 and a sensor B can switch OUT#2
of the same NetIO Controller. Thermoguard supports
up to 16 separate NetIO Controllers which must be
configured (IP, user, password) on the configuration
NetIO tab. The desired unit for the sensor is then
selected under "Device #".
Three alarm modes are available:
 ON for 2 seconds: ON and OFF after a 2s pause
 ON/never OFF: Permanent ON switch, you have
to switch off the outlets using the built-in website of
the NetIO Controller called by an internet browser.
 ON/good =>OFF: Permanent ON switch until limit
violation or device failure problem removed.
Relay Interface
NetIO front and rear view
Thermoguard
Page 37 of 91
Calibration
-
Enable Calibration:
Allows correcting the actually measured temperature
and humidity values (T1 and T2 measured) with a
measured deviation of the measuring sensor against a
specified calibration value (T1 and T2 reference). Oneor two-point calibrations are possible ("Mode"): For
one-point calibration, the offset is determined; for twopoint calibration, the offset and the gradient according
to y = ax + b are determined.
Examples of a calibration are synchronization of measuring errors
with a 0 °C ice-water mixture according to DIN 60751 or the use of
Thermoguard humidity reference cells for a humidity sensor
Additional sensor settings customization using the Sensor description field
Format is a leading ## followed by Entry=Data. The following applies: ##Entry=Data can be placed anywhere
within the Sensor description field. It can be surrounded by "standard" descriptive text. "Entry" is case sensitive,
"Data" is case insensitive. "##" and "=" may be enclosed by one or more Space characters to improve readability.
Data itself may contain space characters too. If ##Entry appears more than once, only the first is read. "Data" is
read until next ## or until end of line. Please note that in the description field an end of line (created by hitting the
ENTER key) cannot be differentiated optically from an automatic word wrap.
At present the following entries are supported:
##AOFSubject=Text
Here, an own Subject can be defined for an AOF Mail. The placeholders %lbl, %loc and %aof (cause of AOF) are
supported.
##RelayPulse=<value in ms>
Own length for the Relay Interface impulse (fixed default is 700ms).
Valid values are in the range 500 .. 65535. If value is outside this range an error message is logged and the
default is set. Note that the custom value is shown after switching to the "CAM settings" tab; e.g. value=1500:
"violation => Impulse (1500ms)"
#MailSubject=Text
The Text which is entered here is not limited to 50 characters as it is using the appropriate field on the "E-Mail
settings" tab. All placeholders are supported.
In order to become effective checkbox "Use own e-mail subject" on "E-mail settings" tab must be switched OFF!
Example:
Thermoguard
Page 38 of 91
Running the Software
When running, the Thermoguard monitor pane shows all relevant activities, measuring values,
alarm counters and the duration of the operation mode.
Thermoguard Monitor:
Activity, Sensor details, Uptime info
Activity
Tip: When right-clicking the "Log" area of the Thermoguard monitor window a context menu item that allows
you to manually delete the log window's content appears.
While polling the "Poll indicator" label is replaced by a
"stopwatch" information displaying the poll duration.
Thermoguard
-
Guard running: Current status, starting and stopping
the poll for the sensorcontrollers.
"Stop" button : If Thermoguard is running as a service, the service will be stopped and restarted. Administrative privileges required!
-
Poll indicator: Shows the current poll, and allows
instant polling of all sensors via "Poll all" button. As
long as the poll is active, label of the button shows
"Cancel". If clicked then, poll is canceled immediately.
During the poll, properties (label, location, low limit
etc.) of the currently polled sensor are displayed. After all sensors are polled, the sensor is reselected
which was selected before the poll. Alternative keyboard shortcut:
(on numeric keypad)
-
"Poll Sensor" button:
Polls the currently selected sensor only. Alternative
keyboard shortcut:
(on numeric keypad)
-
Activity log: Reflects the current entries of the Thermoguard log file. Numbers within frame:
a(b) The log currently consists of a lines, it will be
purged after b lines. x/y (during poll): Sensor #n of
total y sensors is polled currently.
-
The Monitor window can be resized
horizontally, using the mouse, to display the log file entries in full width and
a possibly setup "passport image". It
can be resized vertically too, to display
more log lines.
-
Pressing the
key opens the last *.tg
file (if there is any at all) containing the
recorded data.
Page 39 of 91
Sensor details
Shows status values of the selected sensor.
-
-
-
Alarm On Fail: Displaying the "Alarm On Fail" status:
An "Alarm On Fail" event, i.e. sensor or sensorcontroller failure is saved temporarily (Active=Yes) to
avoid a variety of identical alarms.
AOF Reset button: Release active AOF status.
Single sensor poll: As on Activity tab
Status information / Manual reset: Displaying the current alarm counters. Right-click on a value to reset
the displayed counter for the currently selected or for
all sensors.
Retry.curr.(max): Current and (maximum, as configured for selected sensor) number of allowed retry
attempts.
Event state: Displaying the current event status
Total # of violations: Total number of violations
Total # of alarms: Total number of triggered alarms
Last poll: [Date/Time]: Last poll date
Simul #: Current "step" in simulation operation. After
resetting the value to 0 by right-clicking the next value
will be read from the beginning of the simulation file
on next poll.
"Show last *.tg file for selected sensor ()" button:
Opens the last data file of the selected sensor using
the application which is associated with the *.txt extension (for *.tg and *.sim Thermoguard setup
establishes the same file association as for *.txt).
Uptime info
-
This tab provides readonly information and display
various details regarding system runtime
Here, "session" refers to the period between program
start and program termination.
Total uptime and start and end time of the last session is saved to the TGuard.ini file.
Additionally the total number of polls for the current
session is displayed.
Thermoguard
Page 40 of 91
Thermoguard as a Service
Thermoguard can be used not just as an interactive program. Thermoguard can also be installed as a Windows service.
Comparison: Thermoguard as interactive program versus Windows service
Interactive program
Service
Manual Windows user login and manual
startup of Thermoguard required.
Thermoguard starts automatically along with
the operating system. No Windows user login
required.
When the Windows user ends his/her Windows session, Thermoguard will close.
Thermoguard runs as a service regardless of
Windows user login/logoff.
The interactive program allows visual
checking and poll options:
- Displaying current activity
- Displaying and polling measured values
- audio and visual alerts
Thermoguard as a service does not allow any
visual or audio alerts. It runs completely as a
background service.
That is why enabling the "Heartbeat e-mail" is
recommended for monitoring activity.
Changes to the configuration are directly imported.
Thermoguard as a service is configured via
the interactive program. To apply the changes
the service must be restarted.
The drive mappings of the logged in Windows user can be used for network drives.
Ensure that the service account used has
access rights to possible setup network drives
for log and data files.
No drive mappings are allowed for such resources. You must use the UNC name in the
format "\\server\share".
No local administrator privileges are required
to run Thermoguard.
Local administrator privileges are required to
control a service (i.e. installing, starting, stopping, uninstalling).
Thermoguard
Page 41 of 91
Installation as a service
-
-
-
The Thermoguard service will not be automatically installed as a service by Setup.
The service is installed via the "Service" tab of the
"Thermoguard Configuration" window. Normally, this
is a one-time operation. Administrator privileges are
required.
After clicking the "Install" button, service account data
are queried. It is recommended to create a special
domain service user account which has proper rights
to control a service and read/write access to the folders where *.tg and *.log files reside.
After uninstalling the service there is no need to rerun
Thermoguard Setup.
Service installation sets the "Startup Type" service
property to "Automatic".
Note: Green background color for the password input
fields just indicates that the passwords match, not that
the password is correct!
The Thermoguard service after installation in the Services Manager under Windows Control Panel
-
-
Notice that you must assign the Thermoguard service a service account ("Log On As") with the corresponding access permissions in case the service should access networking resources (for log and/or
data files). In the example above, account of the fictitious user [email protected] has been
assigned.
The service can also be started/stopped/paused or restarted via the Windows Services Manager. The
buttons on the Thermoguard configuration's Services tab will immediately change their respective status.
It is recommended, though, that you perform service control only via the "Service" tab of a Thermoguard
program which has been started interactively.
Thermoguard
Page 42 of 91
Starting, stopping and restarting the service
-
The service can be started or uninstalled again after
successful installation.
If you entered a wrong password for the service account by mistake, the service will not start. In this
case simply uninstall and reinstall the service.
-
The interactive program can be shut after starting the
service, and the Windows user can be logged off.
-
Following successful startup, the service can be stopped or restarted.
-
To uninstall it, the service must be stopped first.
Important Note
Polling the sensorcontrollers and other actions such as saving data or alerts will no longer be
executed by the interactive program but by the started service after successful installation and
startup of the service.
The log output message "Poll request from interactive session denied: The running service
polls exclusively!" is not an error message, but an information. This restriction prevents polling
the same sensorcontrollers from both the service and the interactive program (a parallel "multiclient-access" is not supported by the sensorcontroller's integrated HTTP-server):
If Thermoguard runs as a service, the interactive program can not execute a poll
Log file
The service and the interactive program use the same log file for logging all actions. Service
actions are marked by "SV" (Service); interactive program actions by "I"; example output:
...
15.08.2014
15.08.2014
15.08.2014
15.08.2014
15.08.2014
15.08.2014
15.08.2014
...
17:07:22
17:07:22
17:07:22
17:07:22
17:07:23
17:10:20
17:10:20
Thermoguard
(INF) SV
(INF) SV
(INF) SV
(INF) SV
(INF) I
(INF) I
(INF) I
===============================================================
**Thermoguard START** Version 2.92 - Build of ...
Program path: C:\Program files\Thermoguard\
Configuration path: C:\Documents and settings\All ...
Service started successfully.
ShowLastLog: 1 files found.
ShowLastLog: Last log file determined as <C:\Documents and ...
Page 43 of 91
Configuration changes
The service applies the interactive program's settings every time it is started. All settings can
be changed at any time after starting the services, using the interactive program. The service
must be restarted in order to apply the changed settings. The interactive program will automatically perform restarting the service when clicking "Yes" to confirm the dialog shown below:
-
If the service is running this dialog
shows up every time the configuration changes are confirmed via
the "Apply" or "OK" button.
"Heartbeat" Mail
Since the service has no "connection to the external environment", running completely as a
background service, the "Heartbeat information mail" (also to be found on the "Service" tab)
should be enabled to monitor trouble-free functioning, so an e-mail message is sent once
every day as a sign of life. Notice the descriptions under Send Heartbeat e-mail.
Thermoguard
Page 44 of 91
Part 3: Installing the Hardware
Please note that this manual exclusively describes the hardware specifications fitting the
current range which is offered at the time the manual has been printed.
Your equipment may differ from these specs. In this case the descriptions in the accordingly
older system manual apply.
Sensorcontroller Model Overview
Temperature
Thermoguard Sensorcontroller SC1eP
Technical Data:
Network:
Supported Temper. sensors:
Measuring range, resolution:
Measuring error:
Supply voltage:
Power consumption:
Power supply:
Housing:
10/100 BaseT autosensing
1x PT 100 or PT 1000 with 4-wire technology
-200 °C...+650 °C, 1/10 °C
0,3 °C ± 0,2 % (with class A sensor: ±0,15°C, ±0,2%)
Power-over-Ethernet (PoE) or via screw terminal
with DC 18V .. 48V (+/-10%) or
AC 18Veff .. 30Veff (+/-10%);
AVG: 80mA @24VDC, 100mA @20VAC
Max: 90mA @24VDC, 50mA @48VDC
PoE Class 1 (0.44 - 3.84W)
Plug-in Power Supply included:
Primary: 100-240 V AC, 50-60 Hz
Secondary: 24V DC, 220mA
Plastic housing, 105 x 75 x 22 mm,
for DIN rail mount
Thermoguard Sensorcontroller SC2e
Technical Data:
Network:
Supported Temper. sensors:
Measuring error:
Supply voltage:
Power consumption:
Power supply:
Housing:
1-2x PT 100 or PT 1000 with 4-wire technology
-200 °C...+650 °C, 1/10 °C
0,26 °C ± 0,2 % (with class A sensor: ±0,15°C, ±0,2%)
DC 12V (-5%) - 34V (+5%)
AC 9Veff (-5%) - 24Veff (+5%)
Typical 200mA @12VDC, 100mA @24VDC,
100mA @20VAC, Max. 240mA @12VDC
Primary: 100-240 V AC, 50-60 Hz
for DIN rail mount
Thermoguard Sensorcontroller SC8e
Technical Data:
Thermoguard
Data equal to SC2e, but supports
1-8x PT 100 or PT 1000 with 4-wire technology
Page 45 of 91
Temperature and Humidity
Thermoguard Sensorcontroller HM1P/HF1P
Technical Data:
Network:
Sensor included:
Measuring error (typical):
Supply voltage:
Power consumption:
Power supply:
Housing:
Thermoguard
Combined digital sensor for temperature, relative
humidity and barometric pressure (HM1P only),
2m cable
-40°C..+80°C, 1/10°C; 0..100% rH, 0,1%;
10..1100hPA, 0,1hPA (HM1P only)
±0,3°C; ±2% rH (@23°C);
±0,8hPa (750..1100hPa, @25°C)
with DC 18V .. 48V (+/-10%) or
AC 18Veff .. 30Veff (+/-10%);
typical 80mA @24V DC
PoE Class 1 (0,44 - 3,84W)
Primary: 100-240 V AC, 50-60 Hz
for DIN rail mount
Page 46 of 91
Analog Sensors
Thermoguard Sensorcontroller AC2aP
Technical Data:
Network:
Input:
Resolution:
Measuring error:
Supply Voltage:
Power consumption:
Power supply:
Housing:
2x Current: 0/4..20 mA, 100 Ohm
Current input: 2.5 µA
max. 0,5 % FSR (Full Scale Range 0..20 mA)
TA = 0-60°C
with DC 18V .. 48V (+/-10%) or
AC 18Veff .. 30Veff (+/-10%);
PoE Class 1 (0,44 - 3,84W)
Primary: 100-240 V AC, 50-60 Hz
for DIN rail mount
Thermoguard Sensorcontroller AC2vP
Technical Data:
Network:
Input:
Resolution:
Measuring error:
Supply Voltage:
Power consumption:
Power supply:
Housing:
Thermoguard
2x Voltage: 0..10 V, 1 MOhm
Voltage Input: 1,25 mV
max. 0,5% FSR (Full Scale Range 0..10V)
TA = 0-60°C
with DC 18V .. 48V (+/-10%) or
AC 18Veff .. 30Veff (+/-10%);
PoE Class 1 (0,44 - 3,84W)
Primary: 100-240 V AC, 50-60 Hz
for DIN rail mount
Page 47 of 91
Sensorcontroller Connections: Network and Power
Network port
All sensorcontrollers include an Ethernet port with an RJ45 connector, compatible with IEEE 802.3 standard. Using an ordinary 1:1 network patch cable, the sensorcontroller can be connected to a hub or
switch. All controllers support 10/100BaseT with automatic recognition of the data rate ("auto-sensing").
Voltage supply of sensorcontrollers SC1eP, HM1P/HF1P and AC2nP via PoE
Models SC1eP, HM1P/HF1P and AC2nP can be supplied with external power as before using the green screw
terminal.
However, they are also designed for use in PoE (Power-over-Ethernet) environments in accordance with
IEEE802.3af. Power is provided by the network infrastructure using the RJ45 terminal. The devices support both
phantom power using data pairs 1/2 and 3/6 as well as power feed using the unused wire pairs 4/5 and 7/8.
To enable power management for the supplying components, the sensorcontrollers are identified as a Power
Class 1 device with a power consumption of 0.44 to 3.84W.
Voltage supply of sensorcontrollers SC1eP, HM1P/HF1P and AC2nP via power supply
Sensorcontrollers SC1eP, HM1P/HF1P und AC2nP are suppllied by
the included power supply at the green terminal with a DC voltage
of 24 volt. Poles are not important.
For information about other supported power sources, see Technical
data under Model Overview above.
Voltage supply of sensorcontrollers SC2e und SC8e
Sensorcontrollers' SC2e and SC8e power specification is identical.
A DC voltage of 24V is fed at terminals 1 and 2 from the included
power supply. Poles are irrelevant.
For information about other supported power sources, see Technical
data under Model Overview above.
The Serial Port of SC2e/SC8e is an emergency access only. Do not
connect anything here.
The Reset button enables resetting the sensorcontroller without interrupting the power connection.
Thermoguard
Page 48 of 91
Sensorcontroller Connections: Sensors
Note:
German only: On your installation CD a little information about 4-wire technology is
provided: \06-Vierleitertechnik\TG-Vierleiter.pdf
Pin assignment of the 9-pole plug of SC1eP for PT 100 sensors:
A temperature sensor of the PT 100
or PT 1000 type is connected to sensorcontroller SC1eP at pins 5-7 and
8-9, using a 9-pole sub-D plug. The
length of the connection cable should
not exceed 100 meters.
Wiring scheme for PT 100 sensors for SC2e and SC8e:
Up to two (SC2e) or eight (SC8e) sensors of type PT 100 can be attached. SC2e does not use
terminals "Sensor 3" to "Sensor 8".
After a new sensor has been connected, the sensorcontroller must be reset using the reset
button. After reset the sensorcontroller recognizes all sensors automatically.
The length of the connection cable should not exceed 100 meters.
Thermoguard
Page 49 of 91
Connecting analog sensors to AC2nP:
One or two analog sensors can be attached to an AC2nP. First connect the (two) sensor's
output wires to the 6-pole socket terminal, then fix the terminal with the two screws to the
sensorcontroller.
AC2aP:
Terminal connections for AC2aP:
Port 1:
[1.1] please do not use!
[1.2]: I+ Current input 0/4..20 mA
[1.3]: I- Ground
Port 2:
[2.2]: I+ Current input 0/4..20 mA
[2.3]: I- Ground
AC2vP:
Terminal connections for AC2vP:
Port 1:
[1.2]: U+ Voltage input 0..10 V
[1.3]: Gnd Ground
Port 2:
[2.2]: U+ Voltage input 0..10 V
[2.3]: Gnd Ground
Thermoguard
Page 50 of 91
Sensor Model Overview
Note:
German only: On your installation CD a little information about 4-wire technology is
provided: \06-Vierleitertechnik\TG-Vierleiter.pdf
Temperature sensor Standard
Technical Data:
Temperature range:
Area of application:
Mounting:
Type:
Connection cable:
Max. length of 4-wire cable:
Dimensions:
Accuracy:
-50 °C to +180 °C
Indoor, inside freezers
E.g. with self-adhesive plastics socket + cable
tie or pipe clamp
PT 100, 4-wire connection
2 m solid connection lead
Comes with mounted DB-9-plug if ordered with
SC1eP else pigtail cable
100 m
Length 51 mm, diameter 6 mm
DIN 60751 class A
Temperature sensor screw mounting
Technical Data:
Temperature range:
Mounting:
Type:
Connection cable:
Dimensions:
Accuracy:
-50 °C to +200 °C
Indoor, inside freezers
Screw mounting
PT 100, 4-wire connection, aluminum head
10 m solid connection lead, silicone cable with
Teflon isolation of inner wire
100 m
8 x 8 x 40 mm
DIN 60751 class A
Low temperature sensor
Technical Data:
Temperature range:
Mounting:
Type:
Connection cable:
Dimensions:
Accuracy:
Thermoguard
-90 °C to +200 °C
Indoor, inside ultra low freezers
Screw mounting
PT 100, 4-wire connection, Stainless steel head,
10 m solid connection lead, cable type TT
4xAWG 22
100 m
8 x 8 x 40 mm
DIN 60751 class A
Page 51 of 91
Very low temperature sensor "KW1"
Technical Data:
Temperature range:
Mounting:
Type:
Connection cable:
Dimensions:
Accuracy:
-190 °C to +180 °C
Indoor
Pipe clamp recommended
PT 100, 4-wire connection, Stainless steel head,
sealed
10 m solid connection lead, cable type TT
4xAWG 26, drummed twice
100 m
round shape, 5mm diameter, 100mm length
DIN 60751 class A
Temperature sensor Indoor
Technical Data:
Temperature range:
Mounting:
Type:
Connection cable:
Dimensions:
Accuracy:
-40 °C to +85 °C
Indoor (room temperature)
Wall mounting
PT 100, 4-wire connection terminal
Comes with 5m cable and DB-9-plug if ordered
with SC1eP else without connection lead
100 m
70 x 70 x 27 mm
DIN 60751 class A
Temperature sensor cold storage
Technical Data:
Temperature range:
Mounting:
Type:
Connection cable:
Dimensions:
Accuracy:
Thermoguard
-40 °C to +90 °C
Outdoor, (cool) storage areas, machine rooms
Wall mounting
PT 100, 4-wire connection
Comes with 5m cable and DB-9-plug if ordered
with SC1eP else without connection lead
100 m
145 x 58 x 34 mm (Housing including sensor)
DIN 60751 class A
Page 52 of 91
Connecting the Indoor and Cold Storage Sensor
Indoor sensor
The cables are connected to terminal connectors in the
indoor sensor case. Two wires are always connected
together and directly to the measuring sensor.
Please take care of a strain relief too.
Interior view of the indoor sensor
The connection cables can be extended to a maximum
of 100 meters when using the four-wire technology. Virtually any four-cored cable can be used. A standard
telephone cable of 4 x 0.6 mm2 cross-section is a suitable cable, for example. The cables need not necessarily be red/red and white/white of course.
Wiring scheme
Cold storage sensor
Inside the case of the cold storage sensor, colored cable pairs are connected
to two adjacent terminals.
Note: The ordering of the terminals
may differ from the above scheme with
your sensor (e.g. "3-1-2-4")! Please
check.
Interior view of the cold storage sensor
Thermoguard
Regarding the cabling the above description for the indoor sensor applies as
well.
Page 53 of 91
Assigning IP Addresses to Sensorcontrollers
Each device in a computer network requires a unique ID. This is the IP address for today's
TCP/IP protocol. Thermoguard sensorcontrollers use a static, i.e. permanent IP address.
This is allocated to the sensorcontroller once prior to network operation. Each IP address may
only be allocated once on a network. Your network administrator will provide the corresponding
addresses for the sensorcontrollers.
Each network card for a computer, each periphery device on the network, and also each
Thermoguard sensorcontroller contains a globally unique hardware address.
This hardware address, also called Ethernet or MAC address, is required for
assigning the future IP address. The address is fastened on the outside of the
sensorcontroller.
The desired IP address can be assigned to a new sensorcontroller for the first-time as follows:


Via the Thermoguard Software using the "Assign IP address" function
Also for changing an already assigned address
Via the operating system's command line using the ARP command
Thermoguard
Page 54 of 91
Assigning the IP Address using the "Assign IP Address" Function
This is the recommended, most simple, method which can be executed for all sensorcontrollers (SCn, AC2nP and HM1P/HF1P). The IP address can be assigned to a new sensor controller without existing IP address via network connection by the Thermoguard software, using
the "Assign IP address" function on the "Scan local network" menu.
This requires a PC with installed Thermoguard software as well as the TCP/IP protocol. PC
and sensor controllers must reside in the same network segment.
Internally the Thermoguard Software uses the ARP command which is described in the following chapter. Thus, local administrator privileges are required for assigning the IP address.
The procedure has already been described here:
Scan local network / Assign IP address
Since Version 2.62 this method can also be used, if an IP address has already been assigned
to the sensorcontroller, i.e. the entry is not 0.0.0.0.
However, older sensorcontrollers may not support this way of chaning an existing IP address.
In this case you must use one of the methods described below (use built-in website with SCx
respectively the telnet client with obsolete model HC1P).
Thermoguard
Page 55 of 91
Assigning the IP Address using the ARP Command
This task requires local administrator rights to a PC with installed TCP/IP protocol and which
resides in the same network segment as the sensorcontroller. Make a note of the device's
MAC address on the sensorcontroller (e.g. 00-C0-3D-00-12-FF).
On Windows, open the window to enter commands via Start/Run, enter "cmd", then press OK.
Use the "ping" command first to check accessibility of another network user. The computer on
which the Thermoguard software should be installed or has already been installed is the ideal
destination. In our example, that computer's IP address is 192.168.0.102:
ping 192.168.0.102 <Enter>
You will receive the reply four times after successful test:
Reply from 192.168.0.102: bytes=32 time <10ms TTL=254
(3 more identical lines)
Enter the required static entry for the sensorcontroller's IP address in the computer's ARP
table, using the following command. In our example, the sensorcontroller's number is
192.168.0.111:
arp -s 192.168.0.111
00-C0-3D-03-D4-31 <Enter>
Please note the hyphenated input format of the MAC address for the ARP command. To save
the IP number permanently in the sensorcontroller, "ping" the sensorcontroller again:
ping 192.168.0.111 <Enter>
You will receive the reply four times after successfully setting up the IP address:
Reply from 192.168.0.111: bytes=32 time <10ms TTL=254
(3 more identical lines)
The sensorcontroller has now imported the IP address permanently into its fixed memory system.
By contrast, when using the ARP -s command without administrator rights, the following error
message will be output:
The ARP entry failed: 5
The "ARP -s" command can only be used if no IP address has yet been assigned to the sensorcontroller, i.e. the entry is 0.0.0.0.
Thermoguard
Page 56 of 91
Changing the IP Address using a Browser
For all current sensorcontroller models an existing IP address can be changed using an internet browser and the built-in sensorcontroller's website.
Warning:
Use the internal website of a sensorcontroller only to modify the basic network settings. These
are the IP address and if necessary (e.g. for a remote access scenario) the subnet mask and
the gateway address. All other settings will not be used by the software and should not be
changed in any way to avoid possible malfunctions. An exception is the Configuration of an AC2nP which requires performing some additional settings.
Enter the sensorcontroller's IP address in an Internet Browser like Microsoft Internet Explorer
or Mozilla. Tip: You may use the function Scan local network also as described here:
Open a sensorcontroller's built-in internal website
In the following example the IP address is 192.168.0.118:
The menu of the sensorcontroller's
internal website shows up; model
SC8e in this example.
Log on using an empty password.
Continue clicking on "Expertenmodus".
Thermoguard
Page 57 of 91
The menu Config > Device > Basic
Settings > Network allows to enter
the desired new IP address or - if
needed - the subnet mask and
gateway address (for example for a
remote access via the internet).
Verify that STATIC is the selected
option under "BOOTP Client".
Click on "Zwischenspeichern". Exit
clicking on "Logout".
Menu LogOut: Save all new settings by clicking on "Speichern"
permanently.
Thermoguard
Page 58 of 91
Configuring AC2nP
Any analog sensor (also called "transducer") of the world market can be attached to the analog
sensorcontroller models AC2aP or AC2vP if delivering an output signal of 0..20 mA respectively 4..20 mA (AC2aP) or 0..10 V (AC2vP).
These sensors are available for all possible measurands, e.g. barometric pressure, wind
speed, O2, CO2, light (lux) and of course for temperature and humidity also. Often the sensors
provide a current/mA as well as a voltage/V output at the same time or you can specify the
preferred version on ordering.
In many cases laboratory equipment provide already built-in transducers or can be upgraded
optionally, e.g. for CO2-incubators. Then, usually the temperature as well as the CO2-concentration are available as output signals. Because two sensors can be connected to an AC2 an
incubator featuring these two signals can be integrated into Thermoguard easily.
Thermoguard company does not offer analog sensors, but we will be happy to help you selecting the proper transducer sensors for your needs.
After assigning an IP address to your AC2nP, for any connected port of the AC2 you must: 1)
in case of a mA port configure if it is a 0..20 mA or 4..20 mA signal, 2) setting the range and
3) configure the desired unit.
To do this, open the internal website of the AC2 as described here: Changing the IP Address
using a Browser.
Sample Configruations (screenshots follow on the next pages):
Port 1 (mA) of an AC2aP:
Attached is a sensor with 4..20 mA output to measure oxygen concentration. Its measurement
range is 0% to 30% O2. That means, under "Scale 0%" the value 0 must be entered and under
"Scale 100%" the value 30. The unit (here %O2) must correspond to the one entered in the
Thermoguard Software for the source "AC2 Port1". Maximum length is 4 characters. There are
five invalid characters: + - / . und ,
Remember to always save your settings.
Port 2 (V) of an AC2vP:
Attached is a Sensor with 0..10 V output to measure the barometric pressure. Its measurement
range is 750 mBar to 1250 mBar. That means, under "Scale 0%" the value 750 must be entered and under "Scale 100%" the value 1250. The unit is mBar here.
Thermoguard
Page 59 of 91
Sample configuration of Port 1 of an AC2aP
Sample configuration of Port 2 of an AC2vP
Thermoguard
Page 60 of 91
Important:
When configuring the analog Port in the Thermoguard-Software the string entered for Unit
must match the one which has been entered in the internal website of the AC2nP!
Associated sample configuration for Port 1 of an AC2 in the Thermoguard Software
No "Sensor missing" recognition with AC2nP
If no transducer is attached to the AC2nP ports, AC2nP will output "0,00mA" respectively
"0,00V" - which is a valid value. Hence, analog sensorcontrollers AC2nP do not support AOF
of type "Sensor missing"!
Thermoguard
Page 61 of 91
Installing the Temperature Sensors
For bigger installations installing the temperature and humidity sensor for refrigerators and incubators or a climatic test chamber should be carried out by mechanical and electrical engineers. However, if you are skilled enough, you can also install the system yourself. Below are
some examples of an installation on a refrigerator or incubator.
Material and tools for installation:
Cable ties, pin, knife
Step 1:
Often, you will find that the cooling device is
already equipped with ready made cable
feedthroughs which you can use for your sensor cables. If this is not the case:
Stab or drill a small hole in the side or back
wall of the device.
Refrigerators consist of plastics or HR Foam
that can be stabbed easily without great effort.
Where possible, perform your stabs as much
from the side or from the top as possible, and
take care not to damage refrigerator back
walls in refrigerators with integrated cooling
cover.
Back view of refrigerator with the new cable
drill
Thermoguard
Page 62 of 91
Step 2:
Measuring sensors response times are a few
seconds. Muffling the sensor is therefore a
useful idea, so that opening the door of the
fridge at short notice will not cause an alarm.
Sensor response time can be customized
using a sand filling in a plastics box. The sand
filling causes response behavior in the temperature sensor which corresponds to the
actual temperature changes in the interior of a
small glass vessel.
The sand quantity has about the same thermal capacity as the small glass bottle: If the
sensor in the sand filling heats up, the temperature of the fill assets in the glass bottle will
also change.
So the sensor does not indicate the refrigerator's air temperature which changes rapidly
on opening it, but the interior temperature of
the vessels stored in the fridge.
Step 3:
Pull the connection cable from inside to outside through the hole.
Thermoguard
Page 63 of 91
Pull the cable right through, and place the
plastics box in the corner. That’s it!
Example of installing a sensor on a side wall.
The hole for the cable of the standard sensor
was additionally closed with an elastic density
material.
The Thermoguard sensorcontroller can now be installed on the back of or within reach of the
refrigerator. For permanent laboratory fridges, this can be conveniently carried out on the lab
bank near the power supply and the network plugs.
Like any other periphery device, the fridge,
too, get its IP address!
Thermoguard
Page 64 of 91
Mounting Cases
For all sensorcontroller models, Thermoguard provides professional mounting cases optionally.
Packaging includes high quality power supplies for DIN rail mounting. Further details upon request.
Mounting case for SC2e and SC8e.
Includes 24V DC power supply.
Mounting case for SC1eP, HM1P/HF1P and AC2nP
Includes 24V DC power supply.
Of course sensorcontrollers can also be mounted within existing switchboards equipped with
standardized DIN rails.
In the field often models SC1eP, HM1PTHF1P and AC2nP are simply fixed using strong
double-faced Scotch® tape on the backside of a laboratory device.
More pictures of Thermoguard installations can be found on our website:
http://www.thermoguard.de/html/galerie.html
Thermoguard
Page 65 of 91
Part 4: Advanced Information
Alarm Options
Visual alarm
On the Thermoguard Server's monitor, a blue-yellow
popup window (falling below) or a red-yellow window
(exceeding) notifies about the triggering temperature
sensor, its location, triggering temperature value, limit,
and date and time of limit violation. Retry:x/y additionally provides information about the state of the Retry
counter.
Example: Retry:2/1=> The maximum limit violation tolerance allowed without triggering an alarm was 1. However, it was currently
violated twice; which is why the alarm was triggered.
A black-yellow window provides information about AOF
(Sensor or sensorcontroller failure).
Values for "retry"
The setting for "Retry" can be increased to a value > 0 to avoid unnecessary fake alarms due
to fast and short-term temperature fluctuations. "Retry" is the number of limits allowed to fall
below or exceed without triggering an alarm.
No limit violation is allowed. The alarm is triggered immediately on
initial limit violation.
Retry = 0
Retry = 2
Example: "Retry" = 0. The temperature in the measuring location may fall below or
exceed the limit 0 times. The alarm is triggered directly when initially violating the
limit.
The limit may be violated n times without triggering the alarm. The
alarm will only be triggered with the n+1 violation. The counter incrementing the number of limit violations is reset. Following the alarm, a
new number of n+1 violations must occur until the alarm is triggered
again.
Example" = 2. The temperature in the measuring location may fall below or exceed
the limit twice. The alarm will only be triggered on the third violation (i.e. the second retry).
Thermoguard
Page 66 of 91
"Serial" mode
When the "Serial" checkbox is checked and retry is set to values greater than 0, the alarm will
only be triggered when the limit is violated multiple times and serially in complete consecutive actions. Whereas these settings will not trigger an alarm when an ordinary value is measured between the three (in the example) necessary limit violations.
So occasional values falling below or exceeding the limit do not directly cause an alarm. The
counter incrementing the limit violations (Retry) is reset to 0 in "Serial" mode after ordinary
measurement or after an alarm.
An alarm will be triggered when the temperature falls below or exceeds the limit with three consecutive "polls".
Serial = checked
Retry = 2
Serial = unchecked
Example: The poll interval is 10 minutes. The limit is violated three times in succession. The alarm therefore is triggered 20 minutes after the time of the first of
the three limit violations.
Whereas when the "Serial" checkbox is not checked, the alarm will
be triggered already when the number of set excesses (of the "retry"
actions) is reached even with an interim drop in temperature.
Example: Serial = unchecked, Retry = 3. The limit is exceeded three times at different measuring times in a single day, and then the temperature drops again. The
internal counter is set to 3; no alarm is triggered yet. If the limit is exceeded or falls
below on any of the days that follow, then the counter will be set to 4; the alarm
will then be triggered. The limit violations are incremented regardless of the interim
number of correct measurements.
Note: The Retry setting > 0 should always be combined with the Serial = checked setting, because alarm behavior will otherwise be
hardly logical.
Thermoguard
Page 67 of 91
"Event" mode
If a device permanently exceeds the set limits, follow-up alarm will be triggered time and again
after the initial alarm message. To prevent numerous unnecessary follow-up alarms swamping
the screen or e-mail Inbox on permanent limit violation (e.g. open refrigerator door), the
"Event" mode can be enabled.
Event mode enabled
Event mode disabled
A one-time alarm is triggered on violating the limit. If the limit is directly violated again next time a poll is performed, no new alarm will
be triggered! The measured value must return to the "green zone"
first before a new alarm is triggered on renewed limit violation.
The alarm is triggered with each measurement that violates the limit.
The configured action is performed each time the limit is violated,
e.g. another e-mail is sent each time.
Disabling the event status manually
The Thermoguard software remembers the event status for each sensor (separated by LOW
and HIGH) for configured, enabled event mode. Alarm is only triggered for disabled event
status. At initial limit violation, the event status is set to "active", and will only then be automatically disabled once the measured value is in the allowed range.
If an alarm should in any event be triggered in active event status at the next poll, the event
status in the monitor window can also be manually disabled for the selected sensor or for all
sensors on the "Sensor Details" tab:
The monitor window allows you to
recognize the event status for each
sensor:
Event status: Yes or No.
Right-click to revoke the status manually.
Thermoguard
Page 68 of 91
Examples of alarm scenarios
Example 1:
Retry = 1
Serial = checked
Event = checked
Measurement
1
2
3
4
Limit
exceeded
normal
exceeded
normal
Trials
1
0
1
0
Alarm, Status and Action
The limit may be violated once; no alarm will be triggered
The counter is set from 1 to 0 after the second measurement.
No limit violation in Serial; no alarm triggered
The counter is set from 1 to 0 after the fourth measurement
Due to the Retry setting Retry = 1 ("The limit may be violated once") no alarm will be triggered
following initial limit violation. The counter is set from 1 to 0 after the second measurement.
Due to the Serial = enabled setting, no alarm will be triggered with the third measurement, because the two limit violations in Measurement 1 and 3 were not in a consecutive series. The
counter is also reset from 1 to 0 after the fourth measurement.
Example 2:
Retry = 1
Serial = checked
Event = checked
Measurement
1
2
3
4
5
6
7
Limit
exceeded
exceeded
exceeded
exceeded
normal
exceeded
exceeded
Trials
1
2
1
2
0
1
2
Alarm, Status and Action
still allowed
Alarm, "event status" enabled, Retry counter is reset to 0
still allowed
but no alarm due to enabled event status
Event status disabled, the alarm is now "released" again
still allowed
Thermoguard triggers the alarm only now
The alarm would be triggered again with the fourth measurement when the event mode is not
configured. However, as a rule, one alarm should be enough when initially exceeding the
value, because immediate measures to remedy the cause of the limit violation should be taken
to avoid recurring limit violations.
Tip: Use two simulation samples from the product to experiment with the above default settings and to find out
which of them is the suitable one for your environment for each of your individual measuring stations. For better
understanding, observe the output/messages in the monitor window or the log file!
Thermoguard
Page 69 of 91
Alarm On Fail
"Alarm On Fail" = AOF will be triggered when the Thermoguard software has been unable to
correctly poll a sensor or sensorcontroller configured as active within the timeout interval. So
AOF is triggered for each electric or mechanic damage to the sensor or sensorcontroller. For
SC2e or SC8e sensorcontrollers, the loss of a single sensor is enough.
The employee in charge of the devices should immediately undertake to examine the cause on
"Alarm on Fail", and to carry out the appropriate correction measures to remedy the cause for
sensor failure.
How is "Alarm On Fail" enabled?
"Alarm On Fail" can be individually set up and enabled on the "Sensor configuration" page for
each sensor. Note that AOF is enabled by default, but not the "Send mail" option!
Alarm On Fail
-
Enable Alarm On Fail (AOF) mode: Settings for
alarm on failure or disruption of a sensorcontroller
or sensor; including help text and test button
What does the "Alarm On Fail" status mean?
If a sensorcontroller or sensor fails at enabled AOF, an alarm will be triggered and sent as an
e-mail or SMS message. The program remembers the alarm state to avoid triggering or sending a variety of other unnecessary alarms for the same defective sensorcontroller or sensor
until the sensorcontroller or sensor is intact again. This state is called "AOF status".
The active status will be revoked when the sensorcontroller and its sensors are intact and the
measured values can be read correctly again. When the sensorcontroller fails again, a new
Alarm On Fail will be triggered and sent.
All alarms are displayed in the monitor window and entered in the current log file as [Sensorname|Location|ALARM ON FAIL|CAUSE:].
Thermoguard
Page 70 of 91
Alarm On Fail active
-
The total number of AOF events (in the picture, the number is
1) and the "Active" status (in the picture, "Active: Yes") is displayed for the selected sensor in the monitor window on the
"Sensor details" tab in the "Alarm On Fail" context
AOF Reset
-
-
-
-
The "AOF Reset" button is used to manually revoke the "Active" status for one or all sensorcontrollers. A new Alarm On
Fail event will be triggered next time the same or another sensorcontroller or sensor fails.
The current state of the sensorcontroller or sensor can be
tested after the correction measures through manually revoking and repolling using "Poll sensor"
The "Revoke AOF status for ALL sensors" option that is shown
in blue is always available, even if the currently selected sensor is not in "Active" status
The counter for the number of AOFs can be reset by rightclicking "Number"
Right-clicking "Active" corresponds to clicking "AOF Reset"
Revoke AOF status for sensor nnn?
-
The employee in charge of the devices should fix the cause of
the alarm on Alarm On Fail. Following successful fixing of the
disruption, the sensor should be tested through polling, and the
AOF status should be disabled, so that a new Alarm On Fail
event will be triggered again when the sensor fails again.
The active AOF status and a manually triggered poll (e.g. for
the above testing purpose) using the "Poll sensor" button, displays the "Revoke AOF status for sensor #nnn?" message.
The Alarm On Fail status will revoke the status for this sensor
when confirming this message.
Revoke AOF status for ALL sensors?
-
Thermoguard
The active AOF status and a manually triggered poll of all sensors using the "Poll all" button displays the "At least one sensor is in AOF status. Revoke AOF status for ALL sensors?" message. The AOF status for all sensors will be revoked when confirming this message.
Page 71 of 91
AOF status and event mode: A comparison
The function of "AOF active: Yes" can be compared to an active event status. In both cases,
no new alarm will be triggered following initial alarm despite other limit violations or defects.
Unlike the event mode, which can be optionally enabled or disabled via the "Event" switch, the
"AOF active" function is a default setting (though it can be disabled, see below).
For automatic, scheduled polls, the sensor will be in "AOF active: Yes" status after "Alarm On
Fail" until this is revoked again when the program automatically reads a regular temperature or
humidity value (!)
Disable AOF status mechanism
The "snap-in" function of the AOF status can also basically be disabled for all (!) sensors. This
can be done via the "Fire AOF repeatedly" option on the "Miscellaneous" tab:
When this switch is checked (as shown in the picture), an AOF alarm will be triggered for each
AOF. Keep in mind that this will send a variety of alarm e-mails in particular for a larger number
of sensors, brief poll interval and a longer disruption.
The corresponding log message will be output when this option is checked:
Attention: Already set AOF statuses will not be automatically reset through setting the "Fire AOF repeatedly"
switch!
Fire AOF during "non-alarm hours"
When this option is checked (default setting) an AOF will be fired during any possibly configured non-alarm hours:
Thermoguard
Page 72 of 91
Forwarding E-Mail as SMS to Cell Phones
The Thermoguard e-mail alarm function allows sending alarm e-mails as brief SMS messages
to cell phones. Most network carriers allow subscribers to receive e-mails as SMS messages.
The following cell phone network carriers allowed receiving e-mails as SMS messages:
Germany
Switzerland
T-Mobile, Vodafone D2, E-Plus, O2
Sunrise
Receiving SMS e-mails involves charges for the recipient of the message (i.e. the cell phone
owner). The charges depend on the respective network carrier; they currently amount to about
20 Cent (Germany) or Rappen (Switzerland) per message. To receive SMS messages the appropriate function must first be activated with all network carriers. Each network carrier will
handle this differently. The cell phone's e-mail address consists of the following components,
according to the respective carrier:
Provider
T-Mobile
Vodafone D2
E-Plus
O2
Sunrise
E-mail address for receiving SMS:
Example
[T-Mobile phone number]@t-mobile-sms.de
[D2 phone number]@vodafone-sms.de
[E+ phone number]@smsmail.eplus.de
[O2 phone number]@genion.de
[Sunrise phone number]@gsm.sunrise.ch
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
The phone numbers are usually enabled sending a specific SMS message to a certain phone
number of the provider.
Enable
T-Mobile
Disable
Note
Send an SMS message containing
the OPEN text to phone number
8000
Send an SMS message
containing the CLOSE
text to phone number
8000
T-Mobile cell phone owners could (should!) specify
one or more passwords that will then have to appear in the e-mail subject line to enable the delivery of the message. Defining the passwords: Send
SMS message containing PW Password1 Password2 ... Password5 to phone number 8000
(Delete: DELPW)
Send the CLOSE text
to phone number 3400
Receiving e-mail on the D2 net will only work if the
D2 brief message switchboard (+49 172 2270333)
is set on your cell phone!
Send an SMS message
containing the STOP
text to phone number
7676245
If the message should be entered in the e-mail text
field, the *BODY# link must be entered in the email subject line (otherwise, the message must be
entered in the subject line itself)!
Vodafone D2
Send at least one e-mail message
from your cell phone or send a
message containing the OPEN text
to phone number 3400
E-Plus
the START text to phone number
7676245 (this corresponds to the
SMSMAIL Vanity number)
Thermoguard
Page 73 of 91
O2
Send at least one e-mail message
from your cell phone or send either
+, OPEN or START to phone number 6245 (this corresponds to the
MAIL Vanity number)
Send a - (minus sign),
CLOSE or STOP to
phone number 6245
The number of the Message Service Center of O2
Germany is: +49 1766 0000 443
Sunrise
the EMAIL ON text to phone number 999
Send an SMS message For more information, see http://www.sunrise.ch,
containing the EMAIL
using the search term "hand e-mail"
OFF text to phone
number 999
For all network carriers, the SMS message is composed of the sender's address, the subject
line and, as necessary (E-Plus), of the mail text itself. When exceeding the total length of 160
characters resulting from this, other characters that the mail item contains will be truncated.
Thus the Thermoguard software generally shortens the alarm mail text to avoid truncation.
To meet the terms of the T-Mobile (in case of specifying a password) and E-Plus carriers, a
self-defining subject line is supported by the Thermoguard software as follows: A separate email subject line can be entered for each sensor (e.g. as *BODY#).
Entering multiple recipients in the e-mail fields (separated by semicolons) is also allowed. In
that case be aware of the fact that all specified recipients – including "non-cell phone
addresses" – will receive the self-defined subject line. The following graphics show three examples of valid definitions for Thermoguard SMS Alarm Mail recipients:
The e-mail message is not just sent to the administrator's
default e-mail address but also to the administrator's Vodafone D2 cell phone.
The e-mail message is sent to the administrator's default
e-mail address; in addition, it is sent to the administrator's
T-Mobile cell phone.
"MyPassword" must be entered in the subject line as a
specific subject to make this work in this example, because the administrator has set up the T-Mobile SMS
service for their cell phone. Be aware for this configuration
that all configured recipients receive this subject!
In addition to the administrator's default e-mail address,
the e-mail message is also sent to the administrator's EPlus cell phone; in that case, *BODY# must be entered as
the specific subject.
Thermoguard
Page 74 of 91
The pictures below illustrate Thermoguard SMS on smartphones (7bit, ° sign missing):
Default alarm on exceeding the high limit
Alarm On Fail - notification on malfunction
"Heartbeat" Information
Notes on occasional delays in transmission of SMS brief messages can be found on the Internet. Although we were unable to verify this in our tests (with all providers mentioned above),
Thermoguard disclaims all liability for possible technical disruptions by network carriers.
We strongly recommend that you check the function of all alarm functions regularly. A test
mail, for example, can be sent by clicking the "Send test mail" button (to be found under Configuration/"Mail" tab).
Note that as an alternative (or in addition) to sending "SMS as e-mail" the usage of a GSM
modem is supported. This is described in a separate documentation.
By the way: If sending SMS via a GSM modem the sender will be charged, not the recipient.
Thermoguard
Page 75 of 91
Supporting "Passport Images" for each Sensor
"Sensor passport images" can be integrated into the program for each sensor. In large installations you can quickly see at a glance which measuring station is present in the current selection in the monitor window. The images are displayed in the Thermoguard monitor on both the
Activity and the Sensor details tab.
The Thermoguard program searches the
\MM\img subdirectory of the installation directory (by default, this is %ALLUSERSPROFILE%\Thermoguard Data) for a graphic
file. The name of the file must match the
name of the sensor and have one of the following extensions: *.jpg, *.gif or *.bmp.
If the appropriate file is found, the image will
be displayed with a maximum of 128x96 pixels.
If none of the three allowed file types is found,
no image will be displayed; no error message
will appear either.
Although larger graphics are loaded, only the top left corner will be displayed. Therefore the
image size should not exceed 128x96 pixels. For "fatal" errors, , e.g. when the graphic format
is invalid, a corresponding log message will appear during the load process.
The ..\MM\img directory contains some
samples that can be used as a template.
File names must always be manually specified. This must be particularly taken into consideration when renaming a sensor label.
When, for instance, renaming a sensor from
"Sensor01" to "Sensor01Cellar", the sensor01.jpg graphic file must then also be
renamed to Sensor01Cellar.jpg to ensure the same image is displayed.
The monitor window's width can still be reduced, so the area of the "passport images" is not
displayed if you do not wish to display this area.
If you purchased your Thermoguard system via Thermoguard Germany, you will find a "passport image" of your company logo (if applicable) in the directory \_License of your installation
CD.
Thermoguard
Page 76 of 91
Simulation Mode
Thermoguard not only provides the option to read measured values from an actual, existing
sensorcontroller; it can read simulated values from a text file instead. This enables reproducing
user-defined temperature and humidity runs.
This is not only conducive to a "controller-less demo mode" of the Thermoguard software.
Simulation series also allow checking the effects of various alarm settings in a reproducible
manner. Not only regular values, but also AOF can be simulated.
The simulation files with the *.sim file extension must reside
in the path set under "Thermoguard Configuration/Data file
settings" tab / Simulation file (*.sim) and Text file (*.txt) setting; by default, this is %ALLUSERSPROFILE%\Thermoguard Data\sim.
Simulation mode can be enabled for each sensor entered in
the Sensor configuration via the Basic Settings tab/Source
setting.
Simulated temperature or humidity values can be read. The
settings options under "IP address" will be hidden when
enabling one of these settings. This clarifies that the data is
not read by actual, existing controller hardware but from a
file.
A simulation file with the following name must reside in the above path for successful sensor
simulation mode:
TG_SensorName.sim
This name is not case sensitive; you can also use spaces in the name. If the file is not found,
the corresponding error message will appear in the log file and monitor window.
The Source "Simulation file
temperature" was enabled for
the "MySensor" sensor; a file
named TG_MySensor.sim
was not provided, though.
Thermoguard
Page 77 of 91
Simulation file structure and supported values as shown in an example:
[TGSimulation.Values] must always be at the beginning of the file
1 =6.2
regular value without physical unit!
2 =4.4
3 = 4.3
OK, extra spaces are allowed
4 =4,2
commas as a decimal separator are also allowed
5 =4.1
6 =4.1
7 =AOF
Alarm On Fail
8 =aof
Alarm On Fail, not case-sensitive
09 =4.3
"SimErr" error, please do not add any leading zeros in the first column!
10 =---"Sensor Missing" Alarm On Fail
11 =3.9
12 =err
"SimErr" error
13 =anything "SimErr" error
14 =3.8°C
"SimErr" error; only numbers in the 0..9 range or "," or "." may occur!
15 =3.8
16 =restart
jump to the beginning; the next value will be the first, (in this example=6.2)
17 =13.8
other values are ignored. Inserting "restart" at
18 =12.7
any position allows shortening the "value cycle" temporarily when required
etc.
without having to delete the values (in this example, all lines from 17 =...).
Important note: Numbering in the first column must be serial and complete!
Running simulation mode:
Usually, for reasons of saving time, a *.sim file will be run using the manual poll (Poll all or
Poll sensor). To do this, briefly click the corresponding button, and read the values by pressing
Enter several times. When keeping the Enter key depressed, the values will be run through
very fast (unless an alarm window or anything like it disrupts smooth operation). This allows
performing a simulation series in time lapse.
Since the progress on the Simul. #: counter can be checked on the monitor window’s Sensor
details tab, it is recommended that you use the Poll sensor button on this tab to "step through"
the *.sim file (see below).
Checking simulation progress and resetting the simulation cycle
The values defined in the *.sim file are run through until the "restart" line without user interference; then the process will start again "at the beginning", reading the first value.
If you want to enforce re-reading the first value of the *.sim file at the next poll, the "simulation step counter" on the Sensor detail tab can be reset to 0 for either the sensor currently selected on the monitor or for all sensors; see here also: Sensor details.
After restarting Thermoguard, the simulation step counter will be reset to 0 (as any other Sensor Details counter).
Thermoguard
Page 78 of 91
The Source "Text file"
The data source "Text file" functions basically like the simulation mode described in the previous chapter.
The source "Text file" can be selected for each sensor
entered in the Sensor Configuration using the setting
Source on the Basic settings tab.
The measured value is read from a *.txt file which
must reside in the same path as the *.sim files (see
here also: Simulation Mode).
As opposed to sources "Simulation file .." the field "Unit" is
enabled for source "Text file".
The text file name scheme corresponds to a *.sim file's name scheme, but with the *.txt
extension:
TG_SensorName.txt
The Thermoguard software expects a single line with one value only in the text file assuming
that this file will be updated on a regular basis by a 3rd party application. This application is
responsible for the frequent update of the file! Thermoguard does not recognize if the text file
content remains unchanged over a longer period.
Unlike simulation files a range of values from -9999.9 to +9999.9 is supported as with the
analog sensorcontroller AC2. Just like for the AC2 an unit string can be entered in the Unit field
(there are five invalid characters here: + - / . ,).
Please note the following additional notes:
 To use the Text file source a regular customer license is needed, the demo license
("ACME") is not supported
 An Alarm On Fail (AOF) will be fired in the following cases:
o The text file can not be found
o The text file contains a string which can not be converted into a numeric value
o The converted value is out of range (i.e. not within -9999.9 .. +9999.9)
o Other "unexpected" errors when reading the text file
Thermoguard
Page 79 of 91
Tips and Tricks
Close all alarm windows quickly
Since closing a variety of open alarm windows individually
from the screen is a tedious task, a red-yellow button that
allows closing all alarm windows at the same time appears in
the monitor window:
Alternatively, the Thermoguard task bar icon's context menu
includes the corresponding additional menu item; this can be
executed analogous to closing all alarm windows.
Directly display the Thermoguard monitor window
Double-clicking the Thermoguard task bar icon using the left mouse
button directly opens the Thermoguard monitor window or it gets the
focus in case it's already open.
Quick browsing in the sensor configuration
As shown on the left, the key combinations of the
Shift button and a Cursor key or Home/End allow
you to browse quickly through the sensor list
without having to click the corresponding Thermoguard arrow button.
For this, no input field (Name, location, IP address or host name) may be enabled, i.e. the
cursor must not blink.
Thermoguard
Page 80 of 91
The Sensor Port Switch Function
The Sensor Port Switch Function is contained for backward compatibility only.
The new Alarm Relay Channel provides more possibilities for monitoring switch conditions and
thus should be preferred for new installations. It is described in the separate document
TG Alarm Relay Channel-en.pdf. The pdf is located in the root directory of your Thermoguard
Installation CD, but copied by setup into the installation target folder as well
(by default %ProgramFiles(x86)%\Thermoguard\doc).
-
-
The "Switch" function can be enabled
for the SCn ports "SC1", "SC2 or SC8
Port1..2", "SC8 Port 3..8" and for the
"Simulation file Temperature".
The AOF mechanism of Thermoguard
is "misused" for the switch function for
monitoring the state of a simple switch
(e.g. door contact or water level sensor) using the Open function as a
"pseudo sensor".
When enabling the "Switch" checkbox, the settings of the "Alarm" and "Calibration" tabs will not
be available, because they are irrelevant to the use of a sensor as switch.
Installation sample using an SC8e:
If the switch is closed, the sensorcontroller will be given "the illusion" of a default PT100 sensor
by the 100Ω resistor. When the switch disrupts a line to the SC8e, this will be equal to the
"Sensor missing" state for the Thermoguard software, enabling it to respond with an AOF
warning as usual.
The switch function should not be used for crucial time-dependent monitoring tasks.
Thermoguard
Page 81 of 91
-
Replace the "Sensor missing" message
with a more suitable text for the respective
switch.
-
The limits are grayed out on the monitor;
the only "measurements" taking place are
whether the switch is closed ("Closed") or,
in case of an error, ("Open").
-
"Closed" or "Open" is also written in the *.tg
file.
Resultant alarm e-mail message
Thermoguard
Page 82 of 91
Example of water level alarm with water detection unit:
(Note: Unfortunately the shown device is no longer available)
The "Sensor missing" message would be altered accordingly, e.g. to
"Water detected!"
Thermoguard
Page 83 of 91
Part 5: Appendices
The TG Decrypt Utility
TG Decrypt
The TG Decrypt utility allows decrypting manipulation proof encrypted data (*.tg) and log
files (*.log).
The extension of the decrypted files is *.dec.txt.
You may use the command switch TGDecrypt.exe /b to recall the path settings last used
(saved to file %ALLUSERSPROFILE%\TGDecrypt.ini).
Note: The use of the TG Decrypt utility should be restricted to a legal GMP environment by
allocating file permissions to the administrator or the responsible Thermoguard operator.
Thermoguard
Page 84 of 91
Ports used / Firewall
Thermoguard uses the following ports to communicate with the sensorcontrollers:
Protocol
TCP
TCP
UDP
Port
80
8000
8513
Port 80 is used to poll the SCn sensorcontroller. Port 8000
is used to poll the HC1P sensorcontroller (obsolete model).
Port 8513 is used to poll the license of the SCn sensorcontroller and for the "Scan local network" function.
If the respective option has been select during installation, an inbound firewall rule is created
for the program TGuard.exe for all (!) ports:
Thermoguard
Page 85 of 91
Data Format of the TGuard.scx File
Field
Position, dec. Length/bytes
Reserved
Range
Remarks
15
1
0..21
0=SC1, 1=SC2/8Port1, 2=SC2/8Port2,
etc. ....
19=HM1/HF1 Temp., 20=HM1/HF1 Humidity,
21=HM1 Atmospheric pressure
0588
1
0,1
Maintenance Plug Support yes/no
0589
1
0,1
Alarm Relay Channel Relay #1
Alarm Relay 2
0590
1
0,1
Alarm Relay Channel Relay #2
timeout
0591
1
1..99
Label
0000..0029
30
Location
0030..0059
30
Description
0060..0571
512
IPAdr
Source
0572..0586
0587
MaintenancePlug
Alarm Relay 1
Reserved 01
0592..0594
ParticipateInPoll
0595
1
DynPort
0596
1
TgFileOut
0597
1
IsSwitch
0598
1
CalEnable
0599
1
0600
1
MailToName
0601..0800
200
MailToMail
0801..1000
200
MailCcName
1001..1200
200
MailCcMail
1201..1400
200
CalT1Meas
1401..1404
4
LoLimitDeg
CalMode
1405..1408
4
LoLimitTrials
1409
1
Reserved 02
1410..1412
1413
1
AlarmChanNCorNO
1414
1
LoLimitEvtMode
1415
1
Reserved 034
1416
LoLimitSound
1417
1418
1679
1
LoLimitEvtMail
1680
1
LoLimitPopUp
1681
1
1682
4
HiLimitTrials
1687
1
Reserved 06
1688..1690
1691
Reserved 07
1692
HiLimitEvtMode
1693
Reserved 08
1694
HiLimitSound
1695
Send mail if Lo event mode released
1
1683..1686
HiLimitSerMode
0,1
1
LoLimitMail
HiLimitDeg
0=NC(normally closed), 1=NO(normally open)
1
260
Reserved 05
0,1
1
1419..1678
LoLimitSoundFile
("Enabled", included in poll)
80..90
3
LoLimitSerMode
Reserved 04
(seconds)
3
3
1
1
1
1
1
=>
Thermoguard
Page 86 of 91
(Cont. Data Format of the file TGuard.scx)
Field
Position, dec. Length/bytes
1696
Reserved 09
HiLimitSoundFile
HiLimitMail
HiLimitEvtMail
HiLimitPopUp
Reserved 10
UseSngSubj
Reserved 11
SngSubj
UseSngBody
Reserved 12
SngBody
UseAOF
Reserved 13
AOFPopUp
CAMexecNetIO
AOFMail
CAMNetIOno
AOFSound
CAMNetIOMode
AOFSoundFile
UseCAM
CAMRelIFRel
CAMFile
CAMPara
CAMxWithParas
CAMexecFile
CAMexec
CAMexecRelIF
AOFUseSensMissText
CAMRelIFMode
AOFSensMissText
HostNotIP
CAMNetIOout
HostName
CalT1Ref
CalT2Meas
CalT2Ref
CalSampleMeas
arrNonAlarm
ACUnit
CAMRelIFCOM
Reserved 14
scxVersion
Total:
Grand Total
Reserved
Range
Remarks
1
1697..1956
1957
1958
1959
1960
1961
1962
1963..2012
2013
2014
2015..2174
2175
2176
2177
2178
2179
2180
2181
2182
2183..2442
2443
2444
2445..2704
2705..2754
2755
2756
2757
260
1
1
1
1
1
1
1
1
1
260
1
1
260
50
1
1
1
0,1
0,1
0,1
1..16
2758
2759
2760
1
1
1
0,1
0,1
0..2
2761..2800
2801
2802
2803..2866
2867..2870
2871..2874
2875..2878
2879..2882
2883..2924
2925..2928
2929
2930..2995
2996..2999
40
1
1
64
4
4
4
4
42
4
1
0,1
Send mail if Hi event mode released
1
1
1
50
1
1
160
1
0,1
1
0..2
Use "NetIO" Internet Power Controller
"NetIO" Gerätenr. 1..16 (IP in TGuard.ini def.)
like CAMRelIFMode
0,1
1..8
0,1
0,1
0..6
0,1
1..15
0=lo+hi+aof, 1=lo+aof, 2=hi+aof, 3=lo+hi,
4=lo, 5=hi, 6=aof
0=Impulse,
1=ON, NeverOFF, 2=ON on Violation OFF on
"Good again"
"NetIO" 230V~ Outlets: [combination of 1..4]
2x3x7 byte bit mask for a sensor's "non alarm hours"
1..16
66
4
2915
currently "2.90" (last format change)
85
-- 3000 --
The table shows the use of the data record for one single sensor.
A TGuard.scx including, for example, 3 sensors, contains 3 x 3000 = 9000 bytes.
Thermoguard
Page 87 of 91
Files installed by Setup
File name
Description
File size
System files (will only be installed if not present on target system or if they are older)
asycfilt.dll
System file
147.728
ChilkatMail.dll
Mail component for TLS
2.199.552
comcat.dll
System file
22.288
comdlg32.ocx
MS Common Dialog Control
152.848
mcslsudll.dll
MCS Language Support Unit
662.528
mscomct2.ocx
MS Windows Common Controls-2
662.288
mscomctl.ocx
MS Windows Common Controls
1.081.616
mscomm32.ocx
MS Comm Control
105.472
msflxgrd.ocx
MS FlexGrid Control
260.880
Msvbvm60.dll
System file
1.386.496
mswinsck.ocx
MS Winsock Control
124.688
oleaut32.dll
System file
598.288
olepro32.dll
System file
164.112
stdole2.tlb
System file
17.920
tabctl32.ocx
MS Tabbed Dialog Control
224.016
Thermoguard (TG) Main program files
TGuard.exe
TG main program
(variable)
TGSvcLd.exe
TG services loading program
14.472
CAMDemo.exe
TG CAM example
22.664
SoftwareLicenseAgreement.rtf
English license agreement
5.703
SoftwareLizenzVereinbarung.rtf
German license agreement
6.810
TGuard.ini.bak
TG configuration file, backup
(variable)
VersionHistory.rtf
TG version history (English)
(variable)
TG Systemhandbuch-de.pdf
TG system manual (German)
(variable)
TG Systemmanual-en.pdf
TG system manual (English)
(variable)
TG GSM Modem-de.pdf
Description GSM Modem (German)
(variable)
TG GSM Modem-en.pdf
Description GSM Modem (English)
(variable)
TG Relais Interface-de.pdf
Descr. Relais Interface (German)
(variable)
TG Relay Interface-en.pdf
Descr. Relay Interface (English)
(variable)
TG Alarmrelais-Kanal-de.pdf
Descr. Alarm Rel. Channel (Germ.)
(variable)
Descr. Alarm Relay Channel (Engl.)
(variable)
Thermoguard (TG) configuration files
TGuard.ini
TG configuration file
(variable)
TGuard.scx
TG sensor configuration
6.000
TGuard.scx.tpl
TG sensor template sample
24.000
TGuard.lic
TG license file
123.123
Thermoguard multimedia files
aof.wav
Sound file
50.388
clock01.wav
Sound file
38.662
clock02.wav
Sound file
53.872
cuckoo01.wav
Sound file
9.260
cuckoo02.wav
Sound file
32.395
cuckoo03.wav
Sound file
4.268
honk01.wav
Sound file
4.236
honk02.wav
Sound file
14.744
honk03.wav
Sound file
11.068
huho.wav
Sound file
16.120
Thermoguard
Version Target directory
2.40.4275.1
7.9.9.0
4.71.1460.1
6.1.97.82
2.0.21.2
6.1.97.82
6.1.97.82
6.0.81.69
6.1.97.82
6.0.97.82
6.1.97.82
2.40.4275.1
5.0.4275.1
2.40.4275.1
6.1.97.82
2.92.0.0
2.92.0.0
-
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{system}
{app}
{app}
{app}
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
{app}\doc
-
{AUP}
{AUP}
{AUP}
{AUP}
-
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
Page 88 of 91
notify01.wav
notify02.wav
notify04.wav
notify05.wav
notify06.wav
notify07.wav
steam01.wav
synth01.wav
synth02.wav
tinkle.wav
tower01.wav
trekdoor.wav
trekwhst.wav
violhi49.wav
viollo49.wav
whistle.wav
ClimateChamber.jpg
FridgeAtLab.jpg
Incubator.jpg
LabFridge.jpg
Liebherr05Min.gif
Liebherr30Min.gif
SensCableMount.gif
SensColdStorage01.gif
SensColdStorage02.jpg
SensHumid.jpg
SensHumidEP.gif
SensHumidES.gif
SensNTC.gif
SensRoom.gif
SymbolDeepFreezer.gif
SymbolFridge01.gif
SymbolFridge02.gif
TemplateMaxSize.gif
TG Simulation files
TG_Liebherr05Min.sim
TG_Liebherr30Min.sim
TG Utilities
TGRelIF.exe
TGDecrypt.exe
TG Report
TGReport.exe
TGReportVisDesigner.exe
LPng.dll
EnDeCrypt.dll
TG Report-de.pdf
TG Report-en.pdf
Supporting files
TG-Uninstall.ico
uninsnnn.dat
uninsnnn.exe
{system}
{app}
{AUP}
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Sound file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Image file
Text file
Text file
10.600
9.631
15.850
18.762
16.422
13.832
13.868
9.452
10.158
32.492
9.496
21.686
30.314
33.970
37.276
18.020
9.845
9.960
9.656
8.158
7.086
7.086
3.138
4.016
7.228
10.696
2.430
2.498
2.838
5.742
6.148
7.086
5.982
367
-
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
{AUP}\MM\img
4.684
808
-
{AUP}\sim
{AUP}\sim
TG Relay Interface Utility
TG Decryption Utility
(variable)
(variable)
2.92.0.0 {app}
2.92.0.0 {app}
TG Report (TGR)
TGR Visual Designer
TGR help file for png format
TGR help file
TG Report Manual (German)
TG Report Manual (English)
(variable)
(variable)
187.392
157.832
(variable)
(variable)
2.92.0.0
2.92.0.0
1.0.0.0
-
Icon for Start/Progr./Uninstall TG
System file for uninstall
System file for uninstall
22.486
-
-
{app}\TGReport
{app}\TGReport
{system}
{app}\TGReport
{app}\TGReport\doc
{app}\TGReport\doc
{app}\Uninstall
{app}\Uninstall
{app}\Uninstall
= %SystemRoot%\system32 (by default C:\Windows\system32) (not changeable)
= by default %ProgramFiles%\Thermoguard (C:\Program Files\Thermoguard) (Target directory, can be changed on
installation by user)
= %ALLUSERSPROFILE%\Thermoguard Data (XP/2003: C:\Documents and Settings\All Users\Thermoguard Data,
Vista/Server 2008: C:\ProgramData\Thermoguard Data) (not changeable)
Thermoguard
Page 89 of 91
Information on GMP, cGMP, CFR 21 Part 11, FDA
The Thermoguard System was expressly invented for usage within a GMP (Good Manufacturing Practice) regulated environment and has been acknowledged during several GMP inspections. These days Thermoguard is run by a lot of pharmaceutical companies meeting GMP and
U.S. cGMP (current GMP) requirements.
The U.S. cGMP is not harmonized with the European GMP respectively PIC/S (The Pharmaceutical Inspection Convention and Pharmaceutical Inspection Co-operation Scheme) regulations and differs from the European GMP regarding various demands.
However, GMP or cGMP compliance can not be met solely by purchasing (for instance) Thermoguard: Being compliant rather demands the introduction and maintenance of a complete
general QM system within the standard company IT concept.
Such a QM system should cover all processes like purchasing, manufacturing, storing and
selling of pharmaceutical products as well as the involved permanent documentation. Thermoguard products are essential, but not sufficient components for GMP or cGMP compliance.
Two examples from the world of IT:
Data security: One of the essential requirements of European and U.S. GMP is Data security:
Protection against manipulation and unauthorized access. But this not only applies to measured temperature data of the Thermoguard monitoring system, but all other data from manufacturing, controlling and storing the products: Analytical reception control and other measured
values, data of stability studies, in-process controls, specs, manufacturing and approval protocols and so on.
All these data from production, lab and warehouse must be protected. To meet this requirement the complete network must be qualified, not only one single application like Thermoguard
which creates some data. Securing the whole network and servers against unauthorized
physical or logical access must be part of daily IT business.
Signature and archiving: According to the US CFR 21 Part 11 requirements for electronic signature and archiving concern all electronic raw data on which continuative decisions are
based. If not the whole company works paper based, a company wide electronic signature and
archiving application must be implemented. If Thermoguard would implement its own electronic
signature this would rather be a typical siloed solution being counterproductive to establishing
a company wide application.
Advanced products like Nugenesis® from Waters or Cerity ECM from Agilent meet the requirements. They allow storing and signing of every printed and saved file on any computer within
the company's network according to GMP rules - including Thermoguard data files.
If running within a GMP or cGMP compliant environment Thermoguard fulfills all GMP or
cGMP requirements. If the environment is not GMP or cGMP compliant your Thermoguard
won't either be compliant.
Thermoguard
Page 90 of 91
Even if running within a cGMP compliant environment, data loggers will not meet the requirements of FDA inspectors. Information about temperature violations and other critical conditions
is obtained far too late. If only data loggers are used for stability studies of pharmaceuticals
FDA inspectors will demand additionally that at least once daily a dedicated person must control and record data on site - hence data loggers are without any practical value.
Contrary to traditional loggers Thermoguard directly sounds the alarm. The responsible persons are sent audio, e-mail or alarm SMS without any further delay - even remotely or during
Christmas break.
Introducing a QM system is a time consuming project. If you plan building such a QM system
we strongly recommend a consultant with expert knowledge and experience in the GMP /
cGMP field.
Qualified consultant companies like CMC Pharma, Klinkner and Partner, PTS or Concept Heidelberg provide further information.
Dr. Ludwig Huber's homepage is worth a visit, too: www.labcompliance.com.
Thermoguard
Page 91 of 91

Thermoguard System Manual

Transcription

Similar documents

iSCOUT PRS80

ASSURANCE - Sensaphone

your seventh sense - L

Bulletin BPI-01 - Raybestos Brakes

Wireless Sensor Troubleshooting Guide

CARDELL Quick Reference Guide

Improved Silent Alert SA3000 System with Pager and SignWave

GM MAF Instructions

Burglar Alarm Permit Form - Palm Beach County Sheriff`s Office

iSCOUT PRS80 - Laguna Crane Services