HealthGroup of Alabama
Transcription
HealthGroup of Alabama
HealthGroup of Alabama Preparing for Health Care Reform – Lessons from the Field Prepared for HealthGroup of Alabama May 27, 2011 Page 1 Making Sense of the Cloud Prepared for HealthGroup of Alabama May 27, 2011 Page 2 Prepared for HealthGroup of Alabama May 27, 2011 Page 3 How to Play Text the prompted question number followed by your answer to 22333. Submit your answer at Poll4.com on your laptop or a mobile phone. Tweet your response to @poll Note: Standard texting rates apply Prepared for HealthGroup of Alabama May 27, 2011 Page 4 Prepared for HealthGroup of Alabama May 27, 2011 Page 5 Prepared for HealthGroup of Alabama May 27, 2011 Page 6 In Medias Res Prepared for HealthGroup of Alabama May 27, 2011 Page 7 Mark’s Sticky List • Physician Specific Value Based Payments • Insert a cool graphic • MAKE THIS SECTION DIM HERE Prepared for HealthGroup of Alabama May 27, 2011 Page 8 Mark’s Sticky List Prepared for HealthGroup of Alabama May 27, 2011 Page 9 Agenda Defining Applied Healthcare Reform Strategic Alignment Shared Accountability Sustainable Quality Shaping Care Models Prepared for HealthGroup of Alabama May 27, 2011 Page 10 Hurricane PPACA: Projecting the Course Key Provisions PQRI payment reduction New Care Models • Section 3002 • Beginning January 1, 2015 Value Based Purchasing for Hospitals • Section 3001 • Beginning October 1, 2012 Pilot Program on Payment Bundling • Section 3023 • January, 1, 2013 for five years Medicare Shared Savings Program (ACO’s) • Section 3022 • Begins no later than January, 1, 2012 Center for Medicare and Medicaid Innovation • Section 3021 • January 1, 2011 Value Based Payment Modifier • Section 3007 • Measure published no later than January 1, 2012 PPACA Prepared for HealthGroup of Alabama May 27, 2011 Page 11 Implementation Timeline 2010 2011 & 2012 •Small business tax credits enacted •Temporary reinsurance program •Coverage denial for children's preexisting conditions barred •Eliminates lifetime coverage limits •Extends coverage for young adults •Reduces barriers to HCBS in Medicaid •Medicaid flexibility for states •Primary care 10% bonus payment for underserved areas •CMS demonstration projects involving improving healthcare quality & efficiency • Community care program established • ACO model becomes eligible for shared savings nationwide in 2012 • VBP for Hospitals in effect 10/1/12 2013 2014 • Financial Incentives for preventative based coverage • 5 yr bundled payment program demonstration project • Medicaid DSH payments decrease • State Medicaid required to pay PCP Medicare rates • Medical device – excise tax • Public reporting of physician performance •2014 - Mandatory Medicaid expansion – 133% Federal Poverty Level •2014 - Quality reporting for certain providers •2015 – Physician VBP program to promote quality for Medicare beneficiaries; value not volume •2017 – 2% decrease in DRG payments for VBP & Beyond Prepared for HealthGroup of Alabama May 27, 2011 Page 12 Times, They Are A-Changin’…. “…. significantly cutting the rate of growth in health care spending.” Andrew Dreyfus CEO, BCBSMA “….to get any increase, it has to be earned.” SOURCE: Weisman, Robert. “Blue Cross CEO says providers must control costs, or else” The Boston Globe. 23 Jan 2011. SOURCE: Adamy, Janet. “WellPoint Shakes Up Hospital Payments” WSJ. 16 May 2011. Prepared for HealthGroup of Alabama May 27, 2011 Page 13 This may not end well…. Prepared for HealthGroup of Alabama May 27, 2011 Page 14 Key Components of Applied Healthcare Reform Sustainable Quality Strategic Alignment Shared Accountability Shaping Care Models Prepared for HealthGroup of Alabama May 27, 2011 Page 15 Key Components of Applied Healthcare Reform Sustainable Strategic Quality Alignment • Aligning strategies, not just geographies • Right people, right seat, right bus • One size does not fit all Shared Accountability • Focus on “A” and “C” • More than one fish in the sea System Integration Prepared for HealthGroup of Alabama May 27, 2011 Page 16 Key Components of Applied Healthcare Reform Shared Sustainable Accountability Quality • The wise man built his house upon the rock • Data matters • You get what you pay for Shaping Care Models • It’s not all about the law • Creativity on the fringes System Integration Prepared for HealthGroup of Alabama May 27, 2011 Page 17 Key Components of Applied Healthcare Reform Strategic Alignment Prepared for HealthGroup of Alabama May 27, 2011 Page 18 Strategic Alignment • Alignment ≠ Employment • Finding the right dance partner • Not everyone will get to play Prepared for HealthGroup of Alabama May 27, 2011 Page 19 Alignment Trends More Common Physician Employment Medical Directorships Clinical Co-Management Call Coverage Real Estate JV Equipment JV Leasing Models Clinically Integrated IPA More Integration Less Integration Quality Incentives EMR ACO MSO services Less Common Prepared for HealthGroup of Alabama May 27, 2011 Page 20 Strategic Alignment Planning & Partnering Coordination & Integration Management & Growth Goals & Budget Recruitment & Alignment Onboarding Pre-Alignment Transaction Monitoring & Measurement Continuous Improvement Post-Alignment Prepared for HealthGroup of Alabama May 27, 2011 Page 21 Southeast Hospital: A Case Study • Acute care hospital in a regional system in the Southeast • Hospital has less than 175 beds • 71% of patients are Medicare or Medicaid • Physicians’ express interest to maintain independence from hospital Prepared for HealthGroup of Alabama May 27, 2011 Page 22 Primary Care Co-Management Model Outpatient Integration Champion • Quality indicator integration • Process improvement coordination Outpatient • Continue to manage primary care needs • Bill for services provided • Best practice implementation Primary Care LLC • Manage primary care needs • Reimbursed based upon Medicare rates • Best practice implementation • Integration and management of Readmission Cycle • Application of Quality Tools • Management of Benchmark Data Clinical Champion(s) • Design and implementation of clinical guidelines • Oversight of quality indicators and measurement • Coordination between inpatient/outpatient treatments Inpatient Integration Champion • Quality indicator integration • Process improvement coordination Integrated Hospitalist Patient Healthcare Cycle (Community Gap Care) • Provided by either primary care physician or hospitalist • Hospital bills for services provided • Best practice implementation Physician Extender Physician Supervision • Participating primary care physician Unassigned Patient Care • Assigned to participating primary care physicians • New group structure Prepared for HealthGroup of Alabama May 27, 2011 Page 23 There’s No Place Like Home • Accreditation vs. Implementation • Horizontal vs. Vertical Care • Directing Care vs. Providing Care “Congress has to enact a Medicare physician payment system that provides greater support for team-based primary care…” - Roland Goertz, MD, MBA – President AAFP Prepared for HealthGroup of Alabama May 27, 2011 Page 24 Key Components of Applied Healthcare Reform Shared Accountability Prepared for HealthGroup of Alabama May 27, 2011 Page 25 Prepared for HealthGroup of Alabama May 27, 2011 Page 26 Shared Accountability QUALITY + COST = VALUE + EFFICIENCY Prepared for HealthGroup of Alabama May 27, 2011 Page 27 Patient-Centered Care Primary Care Physician The Triple Aim • Better care for individuals • Better health for populations • Lower growth in expenditures Shared Savings Payment PatientCentered Specialist Hospital Prepared for HealthGroup of Alabama May 27, 2011 Page 28 How does an ACO work? Defined spending benchmark for a selected patient population How does Payers will have the ability to continue a fee-for-service model ACO Work? Improvements in quality can be shown to be delivered at a lower cost Cost savings will be shared among all participating providers Prepared for HealthGroup of Alabama May 27, 2011 Page 29 Shared Savings Models • Savings shared proportionate to performance on all quality metrics • Agreements may begin as either a one or two-sided model • One-sided model: ACOs share in savings below the benchmark quality metrics, but not required to repay losses • Two-sided model: ACOs share in both savings below the benchmark quality metrics and accept risk for losses above the benchmark Prepared for HealthGroup of Alabama May 27, 2011 Page 30 Shared Savings Models One-Sided Model (performance years 1 & 2) Two-Sided Model Sharing Rate (assuming maximum performance on quality measures) Up to 50% Up to 60% FQHC/RHC Participation Incentives Up to 2.5 percentage points Up to 5 percentage points Maximum Sharing Cap Payments capped at 7.5% of ACO's benchmark Payments capped at 10% of ACO's benchmark Shared Losses Cap N/A Year 1 - 5% Year 2 - 7.5% Year 3 - 10% Prepared for HealthGroup of Alabama May 27, 2011 Page 31 CMS Initiatives to Encourage ACO Development Pioneer ACO Model • Designed for providers experienced in coordinating care for patients across care settings • Involves higher levels of shared savings and of risk compared to the Medicare Shared Savings Program • Accelerates move to a population based payment model separate from MSSP • Expected Medicare cost savings of $430 million over 3 years Prepared for HealthGroup of Alabama May 27, 2011 Page 32 CMS Initiatives to Encourage ACO Development Advance Payment ACO Initiative • Alleviates concerns from organizations regarding large initial capital investment necessary to create ACO • Participating organizations can access portion of savings in advance Accelerated Development Learning Sessions • Free educational sessions to assist providers to move quickly toward a more coordinated care delivery model • Four ADLS offered in 2011 by the Innovation Center Prepared for HealthGroup of Alabama May 27, 2011 Page 33 Advocate Health Care: A Case Study in Accountability • Non-profit integrated healthcare system in Oak Brook, IL • System includes: 10 acute care hospitals, 2 integrated children’s hospitals, and 250 outpatient care sites • Serves over 1 million patients in Chicago area • Largest physician network of primary care physicians, specialists, and subspecialists in Illinois • 5,700 physicians on staff, 3,800 are Advocate Physician Partners Source: Kaufman, Hall & Associates, Pizzo and Grube Prepared for HealthGroup of Alabama May 27, 2011 Page 34 Advocate Health Care: A Case Study in Accountability • Aligned physician and hospital objectives • Recognizing physician leadership • Advanced user of healthcare information technology “It takes a team to care for patients… so practitioners need to be incented as a team” -Lee B. Sacks, MD, CEO Advocate Physician Partners Prepared for HealthGroup of Alabama May 27, 2011 Page 35 Prepared for HealthGroup of Alabama May 27, 2011 Page 36 Primary Care in the Driver Seat? Prepared for HealthGroup of Alabama May 27, 2011 Page 37 At the end of the day…. Prepared for HealthGroup of Alabama May 27, 2011 Page 38 Mark’s Sticky List • Physician Specific Value Based Payments • Insert a cool graphic • MAKE THIS SECTION DIM HERE Prepared for HealthGroup of Alabama May 27, 2011 Page 39 Bundle Up “A payment methodology…shall include payment for the furnishing of applicable services and other appropriate services, such as care coordination, medication reconciliation, discharge planning, transitional care services, and other patient-centered activities…” -PPACA, Sec. 3023 • Beginning in 2013, a five year voluntary pilot begins to explore bundled payment structures around eight distinct conditions • CMS three year pilot in progress ends in less than one year • Private payers already taking the lead Prepared for HealthGroup of Alabama May 27, 2011 Page 40 The ACE Demonstration Project: Who Wins and How • Patient –Improved quality as well as direct payment • Hospital – Improved quality and increased volume • Physician – Improved quality and potential increased reimbursement through gainsharing • CMS – Improved quality, fewer revisions and readmissions, decreased cost per case Prepared for HealthGroup of Alabama May 27, 2011 Page 41 Baptist Health System: A Case Study In Integration “We wanted to be a part of shaping future policy, as opposed to just taking what is dealt to us.” -Michael Zucker, Senior Vice President Baptist Health System, San Antonio • BHS launched ACE demonstration projects with strong leaders at all five facilities - 150 affiliated orthopedists and cardiologists participated • Within 14 months the hospital was experiencing radical changes in quality outcomes: • In 2009, BHS saved $800,000 in cardiovascular implants and $1,400,000 in orthopedic implants • “Compliance with ‘antibiotic discontinuation within 24 hours of orthopedic surgery’ increased from the 60th percentile range to above the 95 percent” • Patients DRGs falling within demonstration project show better satisfaction ratings than those outside of the demonstration Source: “Baptist Health System’s ACE Experience” HFMA.com; published August 26, 2010 Prepared for HealthGroup of Alabama May 27, 2011 Page 42 Baptist Health System: A Case Study in Integration • Success defined by the clinical success • Individual physician performance is second to overall performance of the hospital • Both corporate and individual metrics must be achieved to receive payment • Incentives of the facility and physicians must be aligned Prepared for HealthGroup of Alabama May 27, 2011 Page 43 Clinical Co-Management Models Hospital Hospital Pays for: • Base management fees • Incentive Compensation (limited) Including: - Quality - Operational Efficiency $ Physicians Management Company/ LLC/Committee Physicians Service Contract to Manage Hospital’s Service Line Hospital Prepared for HealthGroup of Alabama May 27, 2011 Page 44 Co-management “Lite” Chief Medical Officer Outpatient Integration Champion Daily Reporting Policy & Procedure Aggregate Reporting Inpatient Integration Champion Infrastructure Reporting Clinical Champion Hospital & Medical Staff Prepared for HealthGroup of Alabama May 27, 2011 Page 45 Key Components of Applied Healthcare Reform Sustainable Quality Prepared for HealthGroup of Alabama May 27, 2011 Page 46 Prepared for HealthGroup of Alabama May 27, 2011 Page 47 Sustainable Quality • Not just a department • Reputation is no longer enough • Data, Data, Data Prepared for HealthGroup of Alabama May 27, 2011 Page 48 Getting to Quality PHASE III: Sustaining the Gains PHASE II: Differentiating on Quality PHASE I: Establishing the Quality Baseline Prepared for HealthGroup of Alabama May 27, 2011 Page 49 How different are you really? Prepared for HealthGroup of Alabama May 27, 2011 Page 50 Value in the Present Tense 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. AMI-2 Aspirin Prescribed at Discharge AMI-7 a Fibrinolytic Therapy Received Within 30 Minutes of Hospital Arrival AMI-8a Primary PCI Received Within 90 Minutes of Hospital Arrival HF-1 Discharge Instructions HF-2 Evaluation of LVS Function HF-3 ACEI or ARB for LVSD PN-2 Pneumococcal Vaccination PN-3b Blood Cultures Performed in the Emergency Department Prior to Initial Antibiotic Received in Hospital PN-6 Initial Antibiotic Selection for CAP in Immunocompetent Patient PN-7 Influenza Vaccination SCIP-Inf-1 Prophylactic Antibiotic Received Within One Hour Prior to Surgical Incision SCIP-Inf-2 Prophylactic Antibiotic Selection for Surgical Patients SCIP-Inf-3 Prophylactic Antibiotics Discontinued Within 24 Hours After Surgery End Time SCIP-Inf-4 Cardiac Surgery Patients with Controlled 6AM Postoperative Serum Glucose SCIP-Card-2 Surgery Patients on a Beta Blocker Prior to Arrival That Received a Beta Blocker During the Perioperative Period SCIP-VTE-2 Surgery Patients with Recommended Venous Thromboembolism Prophylaxis Ordered SCIP-VTE-2 Surgery Patients Who Received Appropriate Venous Thromboembolism Prophylaxis Within 24 Hours Prior to Surgery to 24 Hrs After Surgery Clinical Process of Care Measures 70% HCAHPS 30% 1. Nurse Communication 2. Doctor Communication 3. Hospital Staff Responsiveness 4. Pain Management 5. Medicine Communication 6. Hospital Cleanliness & Quietness 7. Discharge Information 8. Overall Hospital Rating Source: CMS Special Open Door Forum: VBP 2/10/2011 Prepared for HealthGroup of Alabama May 27, 2011 Page 51 Elevators and Amusement Parks Prepared for HealthGroup of Alabama May 27, 2011 Page 52 Denver Health: A Case Study in Quality • Public academic health system and Colorado’s principal safety-net institution • System includes: emergency paramedic, acute care hospital, 8 federally qualified health centers, 12 school-based clinics, Denver’s public health department, an HMO, a 100-bed non-medical detox unit, correctional care, and a call center • System serves 33% of Denver’s adults, 40% of children • 50% of system patients are uninsured • Mortality rate is the lowest in Colorado Source: Health Affairs 30, No. 4 (2011) Prepared for HealthGroup of Alabama May 27, 2011 Page 53 Denver Health: A Case Study in Quality • Structure and Focus • Dedicated to Integration • Advanced user of Healthcare Information Technology …aspiration alone will not produce excellent patient safety or quality - Philip S. Mehler, MD , Director of Quality, Denver Health Prepared for HealthGroup of Alabama May 27, 2011 Page 54 A Study in Applied Quality • ED group at large hospital in SE • Challenges with Patient Satisfaction and Core Measures • Physicians receiving long term financial subsidy based on productivity only Prepared for HealthGroup of Alabama May 27, 2011 Page 55 A Study in Applied Quality • Physician leadership positioned to succeed • Quality and Patient satisfaction shared by physician • Developed goals with physicians • Instituted two tiered system – Goal measures – Trigger measures Prepared for HealthGroup of Alabama May 27, 2011 Page 56 Mark’s Sticky List Prepared for HealthGroup of Alabama May 27, 2011 Page 57 Value-Based Payment Quality/ Efficiency Productivity Health Status Total “The Secretary shall establish a payment modifier that provides for differential payment to a physician or a group of physicians under the fee schedule established under subsection (b) based upon the quality of care furnished compared to cost …” Prepared for HealthGroup of Alabama May 27, 2011 Page 58 Applied Value-Based Payment $40 Productivity $7 $3 $50 Quality Clinical Leadership Total Comp per wRVU Compensation at risk for both productivity and outcomes based quality metrics above a threshold, with or without a trigger Prepared for HealthGroup of Alabama May 27, 2011 Page 59 Key Components of Applied Healthcare Reform Shaping Care Models Prepared for HealthGroup of Alabama May 27, 2011 Page 60 Prometheus Payment Approach • “An evidence-informed model for payment reform” focusing on episode-of-care payment • Quality Withhold • Potentially Avoidable Complications Prepared for HealthGroup of Alabama May 27, 2011 Page 61 Not Your Father’s Practice…. Retail Medicine • Up to 4,000 clinics by 2015 Merchant Medicine • Clinics are exploring new services such as monitoring chronic diseases in coordination with primary care physicians source: insure.com The New House Call • Patients are in charge of their own healthcare through creative use of Internet and social media. • Allows doctors and patients to securely instant message, e-mail, and conduct “video visits” online. • 40 hellohealth practices nationwide www.hellohealth.com Prepared for HealthGroup of Alabama May 27, 2011 Page 62 Direct Care Practices Source: DailyFinance.com, “Concierge Medicine: Patients Pay Up for a Doctor’s Undivided Attention”, Eric Wahlgren, 2010 Prepared for HealthGroup of Alabama May 27, 2011 Page 63 The Qliance Model Prepared for HealthGroup of Alabama May 27, 2011 Page 64 When I get home… • Play to your strengths – Not everyone can be all things to all patients Prepared for HealthGroup of Alabama May 27, 2011 Page 65 When I get home… • Prove your quality – Don’t measure only what you can measure – Did I mention Data….? Prepared for HealthGroup of Alabama May 27, 2011 Page 66 When I get home… • Make quality count – Introduce risk and reward – Physicians must lead – Choose wisely Prepared for HealthGroup of Alabama May 27, 2011 Page 67 When I get home… “Where a new invention promises to be useful, it ought to be tried.” - Thomas Jefferson Prepared for HealthGroup of Alabama May 27, 2011 Page 68 “An amazing invention…” Prepared for HealthGroup of Alabama May 27, 2011 Page 69 And the Winner is…? Prepared for HealthGroup of Alabama May 27, 2011 Page 70 Contact Information Mark Browne, MD Principal (865) 673-0844 ext 172 [email protected] Twitter – @consultdoc Blog – healthcare.pyapc.com Prepared for HealthGroup of Alabama May 27, 2011 Page 71