Manchester Airport
Transcription
Manchester Airport
The newspaper for employees of Manchester Airport No 174 APRIL 2002 New services provide welcome summer boost for the airport BY PLANE TALK CORRESPONDENT New and improved services out of Manchester Airport announced so far this year are providing clear signs of a resurgence of confidence in air travel. They also confirm Manchester’s growing role as a strategic hub airport serving European, North American and Asian destinations. The first flight of Monarch’s scheduled new three-times-a-week service to Faro in Portugal left Manchester on March 21. This new route builds on the success Monarch has enjoyed in the last two years since The voice of youth THIS MONTH Pledge to boost security measures Airport invests heavily in new screening technology – page 2 The cat with eight lives Narrow escape for kitten that strayed onto airfield – page 3 Airport set for modelling career it started scheduled services from Manchester to Malaga and Alicante. In that time a quarter of a million passengers have used the flights. In January, LOT Polish Airlines improved the timing of their six flights a week service to Warsaw and introduced their own aircraft. And it was strong demand from Asian communities in the region that helped influence the decision by Malaysia Airlines to resume its thrice-weekly service to the nation’s capital, Kuala Lumpur, from April 2. Kingston and Montego Bay are the destinations of new services to be operated by Air Jamaica from June and JMC Airlines are due to start charter flights to Grand Bahama in May. JMC Airlines launched a second Airbus A330-200, which will be based at Manchester and, in addition to the Bahamas, will fly to Cuba, Dominican Republic and Orlando this summer. North American destinations, already well served from Manchester, will be boosted by the reinstatement of Air Canada’s non-stop service to Toronto four times a week from April 8 and daily from June 1. Four new flights to Canada are being provided by tour operator Canadian Affair using Airtours International and JMC Airlines. At the end of last year Turkmenistan Airlines introduced a weekly scheduled service to the country’s capital, Ashgabat, from where the airline offers onward connections to countries in the Indian sub-continent. There are also encouraging signs of demand returning on other European scheduled routes, including the British Airways service to Zurich which started in the autumn. “We are succeeding in attracting new services, new destinations and new aircraft to the airport” said John Spooner, Manchester Airport managing director. “These developments are evidence of the beginning of a recovery in public confidence in flying and demonstrate that more airlines are seeing Manchester Airport as a partner in growing their business. Indeed Manchester is one of Europe’s biggest, busiest and most important airports.” Last year 19.5 million passengers passed through Manchester Airport. They were carried by 95 airlines to over 170 destinations across five continents. By 2015 passenger growth is expected to make Manchester second only to London Heathrow in the league table of Britain’s busiest airports. Manchester set-up attracts international recognition – page 6 JMC’s spectacular arrival Airport backs opera workshops Pupils at Stockport’s Avondale High School were able to explore the torrid tale of La Boheme with a visit from Opera North thanks to Manchester Airport’s sponsorship. Thirty 12-13 year olds enjoyed a day’s workshop led by a creative team from Opera North – England’s national opera company. Director James Atherton and singer Tara Harrison introduced the pupils to opera as an art form and to the romantic epic – La Boheme – arguably the world’s most famous opera. Pupils delved into the exciting bohemian lifestyle and love affairs of characters Rodolfo and Mimi, Marcello and Musetta, while examin- ing the music, drama and design of the production of La Boheme brought to life on stage. The workshop was one of three taking place at Greater Manchester schools this term, assisted by Manchester Airport Group through its partnership with Opera North, as part of its arts sponsorship programme. Councillor Fred Ridley, leader of Stockport Council and a member of the Group Board, visited the school to see the pupils at work. Baby look at you now New budget airline proves a major success – page 11 The state of freight • Avondale High School pupils and Opera North director James Atherton (left), accompanied by Councillor Fred Ridley on the piano. Busy traffic over Easter Easter proved to be as busy as ever at the airport with 160,000 passengers flying out to destinations throughout Europe and beyond. Passenger figures were up around 11 per cent compared with the 2001 figure and more than 1,200 flights took off and landed over the holiday weekend – the airport’s busiest period so far this year. Despite untypically pleasant bank holiday weather in this country many people opted to take time out in top holiday sunspots like the Canary Islands, Spain, the Balearic Islands and Orlando in Florida. For those not necessarily chasing the sun Dublin, Amsterdam, Prague and Warsaw proved to be this Easter’s favourite city break destinations. Despite industrial action by the TGWU most passengers were left with the impression that it was Airport welcomes new Airbus aircraft – page 9 very much ‘business as usual’ at the airport. Martyn Davies, station manager of Monarch Airlines who chairs the Airline Operators Committee which represents airlines at Manchester, said : “Bookings for Easter were good and it was our busiest week of the year so far.” Passengers using the airport over the holiday had the chance to check out various new facilities in the terminals while waiting for their flights. New shops included Cotton Traders leisure wear in T1, the relocated House of Champions memorabilia store in the same terminal and the Virginware underwear shop in T2. The duty and tax-free shops in T2 and T3 also opened in time for Easter complete with their new eye-catching ‘pink coat’ staff who were on hand to help passengers with their purchases. All the latest news on the airport cargo scene – page 15 Adventure in Peru A trek following in the tracks of the Incas – page 19 Join the Plane Talk winners Flights to Malta up for grabs in our competition – page 23 Page 2 PLANE TALK APRIL 2002 Six new directors for Airport Group Manchester Airport Group has announced six new non-executive director appointments to its Group and subsidiary Boards. Recruiting additional non-executive directors was a key part of the company’s restructuring last June when the Manchester Airport Group and its trading subsidiaries were formed. Five airport businesses now operate under the ‘umbrella’ of the Manchester Airport Group. The non-executives’ role will be to scrutinise the running of the trading companies and to add value by bringing additional skills from relevant business fields such as retail, property development and facilities management; broadening the expertise of the Boards and ensuring best value for shareholders. Chair of the Shareholders’ Forum, Councillor Richard Leese, commented: “We are very pleased to welcome the new non-executive directors to the Group and subsidiary Boards of the Manchester Airport Group. We are confident that they will make a significant contribution to the commercial focus of the businesses, promote the interests of the shareholders and bring strategic skills from their particular sectors.” The appointments to the boards are: Airport Group: John Hancock – chief executive officer, MFI Furniture Group plc Margaret Salmon – chair, Sector Skills Development Agency Manchester Airport: Andy Meehan – managing director Europe, Gordon Brothers Ltd (formerly CEO for Co-operative Retail Services Ltd) Manchester Airport Aviation Services: Brenda Smith – managing director, Granada Television Mike Gooddie – human resources director, Great North Eastern Railway Manchester Airport Developments: Tom Marshall – formerly deputy chairman of Lambert Smith Hampton Councillor Richard Leese added ‘Since our acquisition of East Midlands and Bournemouth Airports last year, we are now the second largest airport operator in the country. We want to ensure that the Group can maximise its competitive position in order to grow its businesses. These appointments, a new initiative for the organisation, will help us fully exploit our commercial potential.” The non-executive directors took up their appointments in the New Year. Each board meets once a month. There will be one more appointment to Group Board and other nonexecutive director appointments will be made to the Boards for Regional Airports and Airport Ventures. These will be made over the coming months. 757 for reliability The Boeing 757-300 recorded a 99.7 per cent reliability rate during 2001, which means flights departed as scheduled and airlines delivered passengers to their destinations on time. After several years of proven, reliable service with European tour operators, the sleek, efficient 757-300 successfully debuted in North America with American Trans Air (ATA) in August 2001. JMC Airlines, which is part of Thomas Cook AG, is experiencing the same success with the 757-300. Since premiering in the United Kingdom in April 2001 with Manchester-based charter operator JMC Airlines, the 757-300 has achieved a 99.5 per cent reliability rate. Schedule reliability is an aviation standard defined by several factors. Achieving 100 per cent schedule reliability means no flight can be canceled, turned back in the air, diverted to another airport or delayed longer than 15 minutes due to mechanical problems with an aircraft. WHY PAY MORE? £19 .50 FREE 14 day re-test if required Air France organised a reception in London to bid farewell to Marc Benedetti, the outgoing general manager for UK and Ireland, and to welcome Christian Herzog to the UK as the new general manager for UK and Ireland. To convey their thanks and appreciation for Marc’s friendship and close relationship with Manchester Airport during his tenure in the UK, Tim McDermott (right) and Talat Mahmud MBE (left) are pictured presenting Marc with a gift on behalf of Manchester Airport. Marc has been promoted to a senior position in the airline as vice president operations for Asia Pacific region, and is now based at the Air France headquarters in Paris. Airport invests £16 million in latest screening technology Manchester Airport is showing the world how technology can help beat terrorism. The airport’s highly sophisticated £40 million hold baggage scanning system is currently the subject of intense interest from aviation security experts, other airport operators and the US media. This has resulted in a number of high-powered visits to see the system in action. A delegation from the US Congressional Sub-committee on Aviation Security travelled to Manchester in January, to learn how our advanced InVision Technologies CTX 5000 scanners – which use high tech imaging technology – detect explosives, drugs and money, however well concealed. Next month it’s the turn of security experts from Jacksonville Airport in Alabama who want to see how this American made equipment helps Manchester Airport ensure the FULL SERVICE safety of its 100,000 flights and millions of passengers each year. As part of the continuing interest in aviation security following the events of September 11, the American media is also showing a keen interest in airline security. Television crews have been at Manchester in recent weeks from the Los Angeles based KCBS-TV, part of the CBS network, and from Washington station Belo Capital Bureau. Manchester Airport is currently spending £16 million, on top of the £25 million invested in the past five years, on this highly sophisticated equipment. As a result, the airport will soon have a total of 14 of these advanced CTX 5000 scanners – more than any other airport in the world. The scanners are used in all three terminals at Manchester and between them can handle up to 3,500 items Traffic update Feb 2002 Aircraft Movements 12,833 Total Passengers 1,094,288 (Inc Transit) VALUE FOR MONEY… MOTs Farewell to Marc Freight Tonnes Feb 2001 This financial year to date (2002) 14,624 181,528 179,142 1,189,820 18,120,396 17,789,465 7,920 9,230 Last financial year to date (2001) 101,264 113,116 (inc Mail) FROM £59 .00 inc VAT and PARTS Timing Belts • Clutches Exhausts • Brakes • Tyres FREE 4 Wheel LaserTracking Check FREEPHONE 0800 917 7396 UNIT 4 • HARPER ROAD • SHARSTON INDUSTRIAL ESTATE Third Floor, Olympic House, Manchester Airport, Manchester M90 1QX Editorial Editor Editorial Assistant Out of hours JANICE BONNER 0161-489 TONY RICKARD 0161-489 Ansaphone 0161-489 Editorial Fax: 0161-489 e-mail: [email protected] Advertising Advertising Co-ordinator LINDA TOY Advertising Fax: 3662 2024 2024 2775 0161-489 2844 0161 489 5849 Manchester Airport website: www.manairport.co.uk No part of this publication may be reproduced in hard copy or electronic form without the written consent of the editor. Subscriptions: 12 issues of Plane Talk by post, £10. of baggage an hour. The equipment is so sensitive that it can even be set to detect particular currencies, such as US dollars or Japanese yen. The CTX 5000 works like a hospital CT scanner with an xray head mounted on a rotating drum that carries out a 360 degree imaging scan of the baggage in slices. Images are passed to five computers, each of which analyses a particular aspect of the image based on the density and composition of detected objects. If the aggregated results from the five computers is over a certain level, the control room is alerted and the baggage is examined manually by the security officers. As well as providing better security, the new equipment will improve the speed and reliability of handling outbound baggage which will help reduce check-in times and the incidence of luggage missing flights. John Spooner said: “We have always set the highest standards of security for the passengers who choose to travel through Manchester Airport. This continued investment in high technology equipment should help to reassure them that we regard their safety as paramount and that we are using worldclass systems to maintain our vigilance.” Allport arrives Allport has opened a dedicated facility at the airport’s World Freight Terminal in Unit 3, Building 311. For more information call 0161 498 6831. Allport is one of the largest independent freight forwarders in the UK and has representation worldwide. See next month’s issue for a special feature. Roger is new chief of AOA Roger Cato has been appointed chairman of the Airport Operators Association. The AOA is the trade body that speaks for British airports. Roger Cato was appointed managing director of BAA Heathrow on November 1, 1997. Roger joined Heathrow as an engineer graduate trainee in 1969 after gaining a first class hours degree from Salford University. Over the last 30 years a variety of engineering posts have taken Roger to every BAA airport, terminal and airfield. He has worked overseas for BAA in Barbados, Belize and Sweden while his work in Britain has included setting up the telephone exchanges for both Heathrow and Gatwick. Roger spent nine months as head of engineering at British Airport Services Ltd near Gatwick and then in 1988 was appointed head of engineering at Heathrow. In November 1990 he branched out from his engineering background when he became general manager of Terminal 1. After an eventful year of terminal management, he was appointed operations director of Heathrow Airport Limited in November 1991. In this role, Roger proved his commitment to constantly looking for ways to improve security standards with safety, security and productivity top of his agenda. Roger is an amateur radio enthusiast and is involved with amateur dramatics, writing, and performing sketches and plays. Roger also holds a Private Pilots Licence and occasionally flies a Cessna 172. He is a Fellow of the Institute of Electrical Engineers and a Fellow of the Royal Aeronautical Society. WIN TWO TICKETS TO MALTA See page 23 PLANE TALK APRIL 2002 Page 3 Fond farewell to PR chief About 100 colleagues and friends joined Sally Sykes in the Lancaster Brasserie in Manchester Airports’s Terminal 1 to wish her ‘bon voyage’ before she travelled on to her next job as Communications Director at Astra Zeneca, the pharmaceuticals group. Rowena Burns, director of corporate affairs, recalled some of the dramatic moments during Sally’s six years as head of press and public relations. There had been a number of high profile news events during the Runway 2 protests, including the antics of “Swampy” in his tunnel and the unscheduled dancing on diners’ tables at the Piccadilly Hotel by “eco-warrior” young ladies disguised as waitresses – which Rowena likened to “a soccer pitch invasion”. Rowena said that Sally would be “missed very much.” She had led “a wonderful team where, more than in any other part of the airport, people turned out at any time of day when they were needed. That is a rare quality.” Rowena presented Sally with cards and a piece of handcrafted glass from her colleagues in the airport company. Sally described how much she had enjoyed her time at the airport and said: “I have worked with some tremendous colleagues on some great projects like Runway 2 and Terminal 3. We have had some tremendously good times and some difficult times, but never lost our sense of humour.” She added that due to the nature of her new job and its sites worldwide it was likely that she would be returning to the airport as a customer – “when at least I will know why I am queuing to go through security!” • Sally Sykes with some of the PR team (L to R) Sharon Hulse-Cottle, Sue Jones, Dave Sanders and Jeanette Bates. Rob appointed new Humberside director IN BRIEF Referring to certain news items regarding a possible suspension of Olympic Airways, the management of the company announced that: ‘The tragic events of September 11, 2001 in New York resulted in a serious disruption to the world airline industry. Olympic Airways, like all other airlines, was adversely affected. However, thanks to a series of operational and administrative measures, the airline continues to look to the future with optimism. ‘Consequently any report of alleged dysfunction in the airline, especially during the privatisation process, has nothing to do with the truth. ‘Olympic Airways will continue its flight programme with maximum safety and reliability as the only strong connection between Greece and the rest of the world.’ –––––––––––––– SWISS, with its fleet of 128 aircraft, started services to 123 destinations in 60 countries, with the launch of their summer timetable on March 31. With this, the new Swiss airline, in keeping with its business plan, will be offering an attractive route network during the new season. Following the timetable changes, all flights will be allocated an LX flight number. The summer timetable shows few changes from the current winter timetable. In Europe, 86 destinations will be served in 34 countries. The international route network covers 37 destinations in 26 countries, including Switzerland. Compared with last year’s Crossair and Swissair summer timetables, the offer has been reduced by about 30 per cent, in line with the business plan. The optimisation of flight operations led to a reduced joint route network in early October 2001, whereby services to ten intercontinental and 12 European destinations were discontinued. The Crossair route network had previously been reduced in the 2001 summer timetable Eight lives left for Runway cat! BY PLANE TALK CORRESPONDENT Runway the daredevil cat who had a near-miss with a 737 at Manchester Airport has found a new home. The cat was found cowering in terror on Runway 1 moments after a Ryanair flight from Dublin had landed. The 737 aircraft missed the cat’s head by inches, but it escaped unhurt. Operations duty manager Rory McLoughlin found the terrified cat on the centreline of the runway, after the pilot of the Ryanair flight radioed to say an animal was on the runway. He said: “There’s no doubt that the cat has had a lucky escape. It could easily have been killed by the plane’s wheels as it came in to land.” Despite where “Runway” was found, airport man- agers said that the cat did not pose any danger to the plane and its passengers. Runway was taken to the operations tower for the night where it was soothed with a bowl of milk, a tin of food and put in a cat basket to rest. Airport staff nicknamed the mystery cat “Runway”. Runway spent the next day with the PR department, fulfilling his busy schedule of photo sessions and filming requests. Unfortunately Runway was not claimed by his owner and has been adopted by an airport employee who wishes to remain anonymous. Runway has had a number of trips to the vets and is said to be recovering slowly. To help Runway get over his ordeal, the new owner has renamed the cat Thomas. Garage backs local youth ter of Science degree in transport management and planning – is a keen guitarist and songwriter. He also has a fascination for travel and has visited 45 countries worldwide. Graham Keddie, chairman of Humberside Airport Board, said: “We are pleased to welcome Robert into this new role and are confident that his previous experience will bring strength and expertise to this challenging position.” Rob said that he was delighted to be joining Humberside International Airport at such an exciting time in its development. He added, “There is enormous scope to grow the business at Humberside and I look forward to working with my new colleagues in developing this potential.” Parent friendly award Manchester Airport won the UK Airport category in Tommy’s 10th Parent Friendly Awards for its baby change facilities in the terminals. The award ceremony held at London Zoo, on March 26, was hosted by Laurence and Jackie Llewelyn-Bowen and they were joined by several other well known TV stars. The Parent Friendly Awards are voted for by parents throughout the country. The aim is to highlight and praise the organisations that cater most to their needs, from providing a friendly service and excellent value for money, to free baby food and clean baby changing facilities. Tommy’s, the baby charity, was set up in 1992 and through a national programme of research, aims to end the heartache caused by premature birth, miscarriage and stillbirth. CASH CRISIS? Business at risk – or trapped by personal debt? YOU may not know which way to turn. But WE can help with immediate advice and quite possibly a RESCUE PACKAGE Lines Henry is not a loan company or “debtline”. We are a local, longestablished licensed insolvency practitioners and business helpline that’s on YOUR side. –––––––––––––– Feysal Nagi has recently been appointed to the position of account manager north from his previous position as sales executive for Qatar Airways. Feysal joined Qatar Airways in October 2000 as sales support and six months later was promoted to sales executive. Now responsible for existing distributors based in the north of England, Scotland and Ireland, Feysal will be based in Bolton. Humberside International Airport has announced a new airport director. Robert Goldsmith, 36, has joined HIA from his current position as general manager business development for Adelaide and Gold Coast Airports. He has spent two years in Australia fulfilling Manchester Airport’s service contracts won in the second phase of the Australian airports’ privatisation process. Married with three children, Rob started work with Manchester Airport in 1989 as a market analyst and held various management roles in sales development, research, market planning, and aeronautical pricing. Rob – who has a Postgraduate Diploma in marketing and a Mas- Initial advice is free. Act now – ring Nigel Johnson or Mike Simister on Freephone 0808 144 66 11. Males Garage at Manchester Airport is showing its support for the youth of Woodhouse Park. Paul Owen, chairman of the Woodhouse Park Youth Trust said, “We are very grateful to Males for their support. The youth of Woodhouse Park are gravely suffering through lack of facilities in the area, and the Trust raise funds to create much needed facilities.” The Trust is supported by the youth within the area, councillors, the police, Wythenshawe partnership and local business in the area. LICENSED INSOLVENCY PRACTITIONERS & BUSINESS RECOVERY PROFESSIONALS 27 The Downs • Altrincham WA14 2QD Only 25% Remaining Phase 1 apartments are ready June 2002. You better start moving now. With over 75% of apartments sold you’ll know you’re in good company. Prices start from: £131,500 - £750,000 Marketing Suite and Show Apartment Ground Floor Churchgate House 56 Oxford Street Manchester M1 For developments throughout the UK please call 0800 664422 For more information call 0161 237 5334 email: [email protected] web: www.whitworthwest.co.uk PLANE TALK APRIL 2002 Page 5 New ‘robe’ for Monarch • Captain Peter Martin with stewardesses Clare Size and Liz McDonald. Fresh from its paint-shop “make-over” at Norwich, the first of Monarch Airlines’ aircraft to be resprayed reported for duty at Manchester Airport during March. The airline’s Boeing 757 G-MONE was taking 235 passengers to Tenerife, sporting the first new livery since Monarch started operations 34 years ago. Away with black and in with indigo blue and a stronger shade of yellow; away with even horizontal bands of colour along the fuselage and in with a seductive curving pattern that billows along the lower body, flaring upwards towards the tail. Most noticeably, Monarch’s familiar royalty connection, the famous tailplane “M” that looks more like a crown, has been updated and reshaped. Jonathan Crick, the airline’s commercial director, said: “There is a particular emphasis on Monarch Scheduled, formerly Monarch Crown, our network of scheduled services launched in 1986, which is becoming increasingly important. It now produces 20 per cent of our business and is still growing. “We operate scheduled services from Manchester to Alicante, Malaga and Faro. “The addition of the company’s website address (www.flymonarch.comm) to the fuselage is to assist our customers using Monarch Scheduled so that they can make online bookings and to enable our charter users to choose from a wide range of added value services.” The new livery is only the start of a virtually total re-vamp. Next January cabin crew will be wearing new uniforms and later phases will include the refurbishment of aircraft interiors. The airline, which started with two aircraft and now has a fleet of 21, carried nearly five million passengers last year. Monarch’s 757 fleet captain, Peter Martin, a former RAF fighter pilot, said: “I have been with Monarch for 24 years and, although there have been minor adjustments to the livery in that time, it will be good to show off our new look.” On the move Tokyo flights resume Continental Airlines will resume daily non-stop service between New York/Newark and Narita International Airport in Tokyo, Japan from April 18. Service had been reduced to five weekly flights after demand fell late last summer. TRANSFERS/PROMOTIONS Vickie Withnell, team technical officer, Planning and Environment on March 25; Jonathon Challis, community relations assistant on March 18; Tim Walmsley, environment manager on March 18; Sharon HulseCottle, events organiser on April 1; Martin Shonick, payments co-ordinator on Feb 25; Martin Corbishley, systems accountant on March 25. WELCOME BACK To Viv Lomas, Finance, who returned from maternity leave on March 11. FAREWELL FOR THE PRESENT To: Tracey Thompson, admin clerk Car Parks, three-year career break commencing March 29. FAREWELL To the following people who have left the company: Jeff Cottam, voluntary redundancy on February 28; Ann Manser voluntary redundancy on March 28; Sally Sykes, head of Press and PR on March 28; Jim Longstaffe, coach driver, retired on March 2; Mark Thompson, coach driver, resigned on January 31; Eric Robinson, T2 maintenanace manager, retired on January 31; Brendan McGrath, car parks, medically retired on January 31; Pete Ford, sub officer, Fire Station, medically retired on March 3; Charlie Ellington, firefighter, medically retired on March 17. CONGRATULATIONS To David Southwell and Ian Matthews Adcock, Motor Transport, who both received Long Service Awards in March. • Back row (L to R): Eleanor Johnson, Sheriff of Chester; John Spooner, managing director, Manchester Airport; Sue Proctor, Lady Mayoress of the City of Chester. Middle row (L to R): Myra Harris, Mayoress of Vale Royal; Jacky Hope, Mayoress of Macclesfield; Janet Beard, Mayoress of Crewe and Nantwich. Front row (L to R): Barbara Shephard, Deputy Mayoress of Ellesmere Port and Neston; Julie Richards, Mayoress of Warrington and Celia Grange, Chairman’s Lady. The heat is on Mayoresses from across Cheshire swapped their civic cars on March 11, for a ride in a fire engine at Manchester Airport. The airport has recently put into service two sleek new fire engines, each costing £320,000. As well as inspecting the appliances and touring the airport’s new £1 million South Fire Station, the ladies watched the fire teams go through their paces in a practice drill. The fireman’s lift came as part of the day-long tour designed to give the ladies a glimpse behind the scenes at Britain’s third busiest airport. The Mayoresses also saw how up to 20,000 airline meals are prepared each day. Airline catering company LSG Sky Chefs, produces the meals in state-of-the-art kitchens at the airport, where they employ 350 people. Every year the Mayoresses from each of the boroughs in the county get together to visit a place of interest. Past visits have included a salt mine, Rolls-Royce at Crewe, and a cheese factory – Cheshire, naturally! Manchester Airport was chosen for this year’s visit because of its importance to the county. A large proportion of the 20,000 people who work here live in Cheshire and the airport also provides important international links that help local businesses to prosper. Managing director John Spooner said that he was delighted that the Mayoresses had chosen to visit Manchester Airport. He told them that last year 19.5 million passengers travelled through the airport, carried by 95 airlines to 180 destinations worldwide. “That’s the equivalent of taking the entire population of Cheshire on holiday 20 times in a year!” he said. TOP 4 OPPORTUNITIES TO PURCHASE A NEW HOME FOR SALE ON SHARED OWNERSHIP A selection of homes available to purchase NOW are: The Lymes, Vicarage Lane, Bowdon. Last remaining 2 bedroom apartments available from £45,500 + rent & service charge. Happy birthday David The Plane Talk camera captured this happy picture on March 21 of Dave Haslam being congratulated on his birthday by cabin crew member Gail Griffiths from British Airways City Express. Friend and Olympic House receptionist Damian McDermott, commented: “Dave ‘the heat’ Haslam has worked at the airport since 1985, when he started as a general admin clerk in Engineering. He did his ten years, received his testimonial, and moved on to his current role as an airport courier in Administration. “Dave has many interests, but enjoys socialising, and visiting the theatre. He also has his very own suite at one of the top hotels in Torquay, and counts amongst his many personal friends, Bobby Davro and Jim Davidson.” Dave would like to thank his colleagues in Admin and elsewhere in the company who sent him presents and cards to wish him well. School Fields, Carrfield Avenue, Timperley 2 & 3 bed semi-detached houses available from £43,975 + rent Blenheim Gardens, Greenbrow Road, Wythenshawe 3-4 bedroom detached houses available from £40,000 + rent The Green, Rowarth Road, Wythenshawe 10 – 2, 3 & 4 bedroom houses available from £41,600 + rent FOR AN APPOINTMENT TO VIEW OR RECEIVE FURTHER INFORMATION – CALL THE 24 HOUR SALES HOTLINE ON 0161 610 4646 e-mail: [email protected] Page 6 PLANE TALK APRIL 2002 Tooth fairy leaves £1,000 under pillow • The delegation from South Africa pictured with Steve Kelly, client project liaison manager. Interchange in the spotlight A trade mission from South Africa made a fact-finding visit to the interchange project at Manchester Airport on February 28. Led by Kingsley Smith and Hilary McKenzie of Trade Partners UK, based in London and Johannesburg, the delegation included senior representatives of the transport industry in South Africa, including Yasir Ahmed, chief director of public transport in Cape Town. The team were given a guided tour of the interchange scheme, followed by a question and answer session over lunch at Terminal 2, at which the complexities of the multi-partner, multi-modal scheme were discussed. Commenting on the visit, the delegation was very impressed with the way in which Manchester Airport had “got to grips” with the issues, and was delivering this unique project, against the current difficulties in the transport industry. Guest Mr Monderman is presented with a cheque for £1,000 and champagne to celebrate his good fortune, from tooth-fairy Julie Eaves. Congratulations are in order to Louise Welson, sales manager on producing a bouncing baby girl on March 16. Molly weighed in at 6lb 8oz, with both mum and daughter doing well. Welcome to Sharon Hardman who joins the team as food and beverage manager, here at the Holiday Inn. Sharon, who previously worked for the Hilton Leeds, will take over the operation from Debbie Turner, who is leaving to take some rest and recuperation following a long illness. We wish Debbie a fond farewell, best wishes and good health for the future. Holiday Inn Garden Court, recently handed over £1,000 to a guest! Yes, as part of a nationwide pillow promotion by Holiday Inn, Mr Monderman found a £1,000 cheque under his pillow and was duly pre- sented with this officially by our very own tooth fairy, Julie Eaves. Every Holiday Inn in the UK is participating in this promotion, so take this one in a million opportunity to claim your £1,000, by booking at a Holiday Inn near you. Good luck. • Model handshake…Alvin Christopher, (right) bids farewell to Mel Littler (centre) after a whistle-stop tour of the ‘model’ airport. Mr Christopher was accompanied by his wife, Doris on the fact-finding mission. Manchester set to be global ‘model’ BY PLANE TALK REPORTER Manchester Airport is being held up as a role model to overseas governments looking into the organisation and operation of their own airports. The UK’s third busiest airport – which is operated by a local authority-owned private company – is attracting interest from the Caribbean to the Indian sub continent. And one government has already signalled its intention to base the operation of a new £40 million airport on the highly-rated ‘Manchester Model’. The operational blueprint is to be used by the British Virgin Islands for its Beef Island Airport, currently being redeveloped with a recently completed new terminal building, to be followed by a runway extension and new apron later this year. The airport – scheduled for completion early in 2003 – will have a capacity of 380,000 passengers a year. John Spooner, managing director of Manchester Airport, said: “We are delighted that Manchester is being seen as a model that overseas governments are keen to replicate at airports in their own countries. “What our visitors appear particularly interested in – and impressed by – are the high standards of safety, security and customer service that they find here. “This is another feather in our cap and a cred- it to our planners, managers and their staff.” The plan to base the new airport’s organisation and operation on the ‘Manchester Model’ follows management consultancy work carried out by BAe Systems and visits to the UK airport by senior BVI government ministers. The most recent fact finding mission was made by Deputy Chief Minister and Minister of Communications and Works, Alvin Christopher, who flew into Manchester earlier in March to see airport operations at first hand. He was accompanied on a tour of the airport by the Manchester Airport Group’s corporate security advisor, Mel Littler. Mr Christopher’s stopover was prompted by favourable reaction from the BVI’s chief minister, Ralph O’Neal, after a similar fact-gathering visit. The chief minister returned home with positive impressions of Manchester Airport, the group’s management and the practical working relationship it maintains with its 10 local authority owners. Both visits involved the Chorley, Lancashirebased Infrastructure Solutions Division of BAe Systems and were organised through the Foreign and Commonwealth Office. The aerospace company provides airport development consultancy services to overseas governments and works in partnership with Manchester Airport on the planning and delivery of airport management and security training packages. PLANE TALK APRIL 2002 Page 7 Vintage glider flies in! Britannia Airways captain Mike Abbott was at the helm of a Boeing 757 from Turin to Manchester back in February, carrying some very unusual cargo. Having worked closely with Bob Pettifer, chairman of the British Gliding Association’s Instructor Committee, Mike agreed to assist with the transportation of a fragile perspex canopy needed for the restoration of a vintage 1960s 2-seater M200 glider. As an active member of a syndicate that operates an M200, based at the Bowland Forest Gliding Club in Lancashire, Bob began talks with John Gibson, founder member of the club (est. c.1950), about locating a replacement canopy. John had developed regular correspondence with the original designers of the M200, the Morelli brothers, who live in Turin. It transpired that Piero and Alberto Morelli owned an original M200 replacement canopy, kept in the original workshop in Turin where the design was conceived. Although they were glad to see it go to a grateful home, transporting it to England was not going to be easy. However, with the help of some extremely diligent baggage staff at both airports, Bob Pettifer and his Britannia crew successfully carried the fragile canopy all the way to England without so much as a scratch. “Thanks to the great care and attention of the Britannia staff and all involved in the journey, the club’s M200 is up and running again. It’s such a pleasure to see the old glider in the air again, we can’t thank Britannia and the Morelli brothers enough,” said John Gibson, founder member of the Bowland Forest Gliding Club. • Baggage handlers unload the fragile glider canopy from the Britannia aircraft at Manchester. •Pictured (L to R): Tim Jones operations manager SSP, Francis McKay chair of Compass Group Worldwide and Ger Graus director Wythenshawe Education Action Zone. SSP and EAZ unite for global award win SSP at Manchester Airport has followed up its success in the UK ‘Compass in the Community’ awards by winning the worldwide ‘Compass in the Community’ gold award for their work with the Wythenshawe Education Action Zones (WyEAZs). The award brings a further £10,000 to the project, making SSP’s total prize money contribution £20,000 to the Zones, matchfunded by the DfES. Judged against three other entries from around the world, SSP demonstrated exceptional results, with over £1 million raised by the WyEAZ in just over 12 months and GCSE results (5+ A*-C) at schools within the Wythenshawe area showing improvement by about 6 per cent over the year. SSP, as a core sponsor of the project, contributed to much of this success. Over the last 12 months, more than 40 SSP employees have taken part in mentoring programmes, reading initiatives and work placements, and the current project is the placement of 70 young people aged 14 plus on a work-related learning programme, a third of whom are placed with SSP. As a contribution in kind, SSP’s commitment to WyEAZ is valued at £300,000 plus over the next two years. On winning the award, Richard Nieto, SSP managing • Flashback to success in the UK and Ireland competition in November. Richard Nieto and Geoff Muirhead. director said: “This award has placed the world’s spotlight on a project that could be replicated anywhere and is an example of how communities and businesses can work together to their mutual benefit. The WyEAZ’s initiatives provide new opportunities for children. By introducing these pupils to new possible career opportunities and by combining that with individual mentoring and training, we, in the private sector, can offer these youngsters a brighter future.” Geoff Muirhead, chief executive of Manchester Airport Group and chairman of the WyEAZ’s management board, added: “SSP has supported the WyEAZ project from the very beginning: from sponsoring business breakfasts, to providing conference facilities and involving many of their own staff in mentoring schemes. The WyEAZ owes much of its success to the contribution of local enterprise. We were delighted when SSP won the UK award but winning the world award, not only provides further funds for the project, but presents to a world stage the achievements possible when businesses and local communities work together.” Paul Goggins, MP of Wythenshawe, said: “I was delighted to learn that SSP’s work with EAZs has gained international recognition. It is an acknowledgement of the role played by SSP, both in mentoring schemes and work experience placements. All these play a vital role in helping the EAZs raise educational standards in Wythenshawe. I congratulate all those who have made this happen.” Just as the weather turns for the better, Manchester Airport Cycle Centre published four leaflets of recommended cycle routes to the airport. Featuring Wilmslow and Handforth, Brooklands Sale & Chorlton, Stockport, East Didsbury & Cheadle and Altrincham & Timperley each leaflet features routes away from traffic in the main and in many cases completely away from traffic. One employee commented on seeing editor John Carlile’s survey photos (over 2,000) that she was amazed how attractive the routes were. That of course is one of the reasons there are three times the normal number of Manchester Airport employees riding to work regularly! The leaflets, with colour photos and maps, have proved popular with even the regular cyclists to the airport. They can be collected from the Cycle Centre without charge. So get “on your bike” to the Cycle Centre right away. John Carlile Cycle maps to airport • Cyclist superintendent Tim Burgess and John Carlisle discuss the new maps. MANCHESTER AIRPORT EMPLOYEE CAR CLUB FOR YOUR SOCIAL TRAVEL AWAY FROM WORK ● With the Car Club, drive a car without having to own one – boost your flexible modes of travel. ● New! Loyalty Scheme – hire 4 times and get the fifth hire free! ● Pick Up and Return service from home or work. ● 22 outlets in the North West ● Upgrades possible from only £5 per day plus VAT SPECIAL CAR CLUB RATES FOR AIRPORT EMPLOYEES Bank Holidays £11.75 per day Weekday Rate £25.00 per day Weekend Hire £35.00 whole weekend ALL RATES INCLUDE VAT, INSURANCE AND GENEROUS MILEAGE NO ‘HIDDEN’ EXTRAS (based on Corsa size) TO BENEFIT FROM THESE RATES CONTACT ENTERPRISE DIRECT ON 0161 969 6996 (OFFICE HOURS) OR 0800 800 227 (quote SUMACCC) BEWARE YOU MAY CATCH FIVE MINUTES OF KILROY. ELLERSLIE APARTMENTS, 25 MINUTES FROM THE AIRPORT. Abrasive talk show hosts aside, there are advantages to moving to Ellerslie. Like having time to sleep in, enjoy breakfast and drink a full cup of coffee. After all, Ellerslie is only 25 minutes drive from the airport and just 10 minutes from the City Centre with some of the UK’s finest restaurants, clubs and shops. So if you like the idea of a city lifestyle that’s close to the airport, call us today and arrange to view an apartment worth talking about. Ellerslie, Rusholme, 39 individual apartments from Call £74,950 0161 249 0819 now to arrange an appointment www.redrow.co.uk B E T T E R B U I LT H O M E S . TA K E I T A S PLANE TALK APRIL 2002 Page 9 Essential repairs to Runway 1 Manchester Airport’s runway one closed for essential maintenance for three nights only in March, to keep disruption to customers and local residents to an absolute minimum. The work was programmed during the airport’s quieter time so there were 38 aircraft movements during the runway closure – most of which were landings. These operated from runway two which is not normally used at night. The work started on Sunday March 17. Runway one closed at 9.00pm for nine hours. There were a further two closures for three hours on Tuesday and Wednesday March 1920. These exceptional circumstances are allowed for within the planning permission for runway two, which enable it to be brought into operation when essential maintenance is carried out on runway one. The arrangement, which had been carefully planned with airlines, also had the full agreement of National Air Traffic Services. The maintenance project involved resurfacing some sections of runway one and re-painting. Obituary – Robert Tunnicliffe (1920-2002) • John Spooner, managing director Manchester Airport and Mohamed El Borai managing director JMC Airlines in the cockpit of the Airbus A330-200. JMC welcomes new addition to fleet BY CHARLES HENN The latest and largest addition to the JMC fleet was paraded at Manchester Airport for the benefit of more than 100 guests, including staff from other companies in the Thomas Cook-AG group. The new Airbus A.330-200 had lost no time in starting work and when it went on show at Gate 214 in Terminal 2, the aircraft had just completed a hard weekend’s schedule of return trips to Sanford, Florida, and Cancun in Mexico. JMC took delivery of its order for two A330-200s during March; one based at Manchester Airport and the other at Gatwick. The Manchester jet’s operation will be totally transatlantic and, in addition to Florida and Mexico, will fly to Cuba, Vancouver and Calgary. Each jet will carry 354 passengers, with 45 in ‘JMC-plus class’ – managers reported that it was “selling very well” – and the remainder in ‘Comfort class’ JMC came into being only two years ago after the ‘marriage’ of the Flying Colours airline – formed three years earlier – and Caledonian. Manchester Airport managing director John Spooner said: “The airport is very grateful to JMC for showing their faith in Manchester Airport. We recognize the enormity of this investment in what is one of the world’s best aeroplanes, without doubt. “Everything possible would be done to ensure that the aircraft’s stay at Manchester would be “a great success” he said. Chris Buckley, senior vice-president of Airbus said that they were delighted to have their new A330 at Manchester, “along with our friends, Rolls-Royce, who power the aircraft.” He added: “Although the aircraft out there is a little bit German, a little bit French and a little bit Spanish, it is more than 50 per cent British content…which says something for the British aircraft industry.” Alan Stewart, of Thomas Cook AG, who is responsible for the airline’s operations across Europe, said that there had been problems affecting on-time performance. But he added: “Thanks to the efforts of Manchester Airport and our ground handling agents we have had a very great improvement in terms of on-time departures in the last three-four months and look forward to continuing that trend this summer.”. JMC managing director Mohamed El Borai said that their airline was the only one in the UK that had its HQ at Manchester Airport. “This is our first longhaul aircraft out of Manchester” and he asked everyone present to “spare a thought” for all the others who had contributed to the achievement. He added that the airline’s punctuality was now very good “thanks to everybody’s efforts. We are going for less than 15 per cent of flights being delayed for more than 15 minutes.” Bob, as he was known by many of his colleagues, joined the airport staff as a buildings supervisor in the early 1960s. He had been one of many loyal young men who were old enough to join the British Army early in World War II and serve throughout the war. He was posted to the famous Durham Light Infantry and landed in Normandy on DDay plus one; he was wounded in the bitter fighting around Caen. After demobilisation he worked for English Steel for a number of years. At Manchester Airport he was one of three men who were recruited for their experience of the structure and maintenance of buildings, who were required to monitor the workings of all buildings in the airport complex; and report on faults in the operation of the public areas, offices etc. He was an extremely diligent and loyal person, always being punctilious and prompt to seek out faults and call for remedial action. Bob possessed an extremely pleasant personality and was on • Robert Tunnicliffe good terms with all those with whom he worked. However, his training and sense of the correct was such that he was not afraid to demand immediate action, nor to accept second best. A very important aspect of Bob’s personality was his love of acting and dancing. He was a member of a number of dramatic and operatic societies and was much in demand for his skills, for which he received a number of prestigious awards. I have lasting memories of his performance in “Half a Sixpence”, presented by the North Manchester Operatic Society at the Royal Northern College of Music. Bob retired in 1984 and became a very active member of MARSA. He attended almost every social evening and dance, usually with his sister Alicia and his niece Joan. He was continually “on the floor” and on at least one occasion he used his dancing and miming skills to entertain those present. For a number of years he organised an annual winter holiday for MARSA members to warmer climes, which became extremely popular. Many of Bob’s friends and former colleagues were distressed to hear of his illness. After a major abdominal operation in 1997, he suffered long periods of disablement and for most of his final years was in the dedicated care of his sister Alicia. Bob was a proud and hardworking man who made his mark in work, play and retirement, and will be greatly missed. Charles Bowers % 5 2 nt u o sc i d Up to ing v i r d s Alamo' deals across Europe With over 600 locations throughout 17 European countries and excellent coverage worldwide, Alamo® is a leisure car rental favourite. And now you can enjoy up to 25% Travel Industry discount off our popular inclusive rates, leaving more in your pocket for holiday enjoyment. For rates and reservations please call 0870 400 4569 quoting rate code U3 ©2002 Alamo Rent-A-Car, L.L.C. All rights reserved • Thanks to Chris Formby, chief fire officer and his team at Manchester Airport, who organised the water cannon arch for the arrival of the new JMC Airbus A330-200. Photographs by Bill Prudon. 4702/051 Rates include unlimited mileage, collision damage waiver, (subject to excess), theft protection, third party liability, vat, airport fees (not applicable to all locations), vehicle license fee (not applicable at all destinations). Optional items not included in rate are extra. Renter must meet standard age, driver and credit requirements. Rates are higher for drivers under age 25. Reservations are subject to availability at time of booking. May not be combined with other discounts. Rates valid for Travel Industry staff only which applies to current and retired staff with ID of the following associates: airlines, travel agents, tour operators, civil aviation, ferry companies, CRS/view data personnel, helicopter companies, taxi drivers and chauffeur drivers. Travel Industry ID will be required at time of rental to qualify. Page 10 PLANE TALK MARCH 2002 Coins benefit ChildFlight Steve Sefton, the treasurer of ChildFlight (left) is pictured being presented with a cheque for £6,168 by Lisa Murray, operations manager and Tim Alexander north west airports manager, on behalf of Travelex. The cheque was the proceeds of unwanted foreign currency collected and changed into sterling by Travelex. Customers and employees donated foreign notes and coins they could no longer use because of the advent of the Euro in 12 European countries. Hotel set to go sports crazy! The award winning Radisson SAS Hotel Manchester Airport, voted Hotel of the Year by the North West Tourist Board, is going sports crazy, with an itinerary that will appeal to all members of the family. The Grand National on April 6 will be shown live on the big screen in the Runway Brasserie. The World Cup takes place throughout June and whether you support England, Ireland or one of the other contending countries the best view-point will be from the Runway Brasserie, where you can take in the atmosphere of the match and dine from one of the themed buffets or a la carte menu. Watch the Commonwealth Games, the biggest sporting event in the UK since 1966, which will be broadcast on the big screen with informal dining available. Wimbledon is another sporting experience, where you can take in the tournament whilst indulging yourself in the English tradition of strawberries and cream, with a glass of bubbly. For information on dates, availability, etc please contact the Radisson SAS Hotel on 0161 490 5000. New road layout Drivers travelling to Terminals 1 and 3 at Manchester Airport are being urged to take extra care following the introduction of a new traffic system on the final approach to the airport. A new set of traffic lights has been installed at the end of the recently widened airport spur, off the M56. In addition, airport traffic now follows a new traffic management system that replaces the former roundabout. “This new traffic management system has been introduced to help cope with the expected increase in the number of vehicles using this stretch of road to access the new Manchester Business Park.” said John Twigg, Manchester Airport’s head of planning and environment. delicious delicious food – delicious deals! FULL ENGLISH BREAKFAST DELICIOUS .60 SPECIALS £2 Any employee can use the facility – they don’t • Tea • Coffee • Orange Juice • 1xToast & Butter • 2 Sausages have to hold a subsidy ANY 6 card CHOICES • Scrambled Egg • 2 Rashers Bacon • Baked Beans • Hash Brown • Mushrooms • Tomato • Fried Bread BREAKFAST delicious offers a full range of English Breakfast Items, Hot Lunches, 5 sausages served in a Prepacked Sandwiches including our popular Heinz Weight Watchers giant Bread Roll with a range and Jacket Potatoes with a variety of fillings, Salads, Yoghurts, free cup of .90 Premium Cakes, Fruit and Minerals. All at very affordable prices. tea/coffee . . . . Come and Experience the delicious Lunchtime Carvery served daily either A baguette filled with 3 as a main course or served in a freshly baked baguette. sausages or 3 rashers Why not come and check in at the delicious Deli Bar where you can have a of bacon with a sandwich made from our range of over 30 different fillings on a variety of free cup of .95 breads especially made for us by our local baker. tea/coffee . . . . £1 .50 £2 HOT CARVERY .65 BAGUETTES £2 LUNCH DEALS Any labelled sandwich, crisps & bottle mineral A freshly baked baguette generously filled with the roast of the day NEW VISIT OUR MEGA SALAD BAR WITH OVER A DOZEN CHOICES OF HEALTHY FOODS £1 Meal Deal Breakfast – choose from our range .60 of 6 items . . . . £2 HAPPY HOUR SPECIALS Between 4pm - 5pm Receive a FREE cup of coffee with every Delicious Hot Main Meal purchased also Buy any sandwich and canned mineral and receive a FREE bag of crisps MANCHESTER AIRPORT STAFF’S ONLY FEEDING FACILITY OPEN FROM 6am - 5pm FOR 364 DAYS A YEAR!!! For more info on the services we provide and many special offers open to employees only - why not drop in to our facility situated next to the Prayer Room in T1 Departures or call 12535 or 3987 Airport acts to combat strike action BY PLANE TALK REPORTER The TGWU has agreed to end further strike action while they return to the negotiating table with new proposals on rosters and pay. Airport chiefs have welcomed the union’s offer to put forward new proposals to management next Wednesday (April 10.) As Plane Talk went to press, the union’s 24-hour strike action planned for Friday (April 5) was still going ahead though. The union’s industrial action over Easter failed to disrupt flights and force management to back down over plans to move security workers to new contracts with Manchester Airport Aviation Services. TGWU members went on strike for 96 hours from Good Friday through to Easter Monday. The union also held a mass picket on Easter Saturday morning. The action was organised at the airport’s busiest time of the year so far, but airport chiefs said it was business as usual. This Easter, more than 164,000 passengers travelled through the airport. Some were on their way to top holiday sunspots like the Canaries, Orlando, Spain and the Balearic Islands and others were on favourite city breaks like Dublin, Prague, Warsaw and Amsterdam. There were no flight delays caused by the industrial dispute. A meeting between airport management and the TGWU on Wednesday March 27 to resolve the security dispute failed to make progress because the union’s roster and pay proposals were incomplete. Airport chiefs said the union rosters did not improve productivity and required more staff than the rosters drawn up by management. Management also rejected a union proposal for pay rates that are 58 per cent higher than those in the airport’s business case. David Teale, managing director of Manchester Airport Aviation Services, said: “After 71 days of the consultation period, the union has finally realised that talking and negotiating is better than striking. They have realised that the industrial action is having no effect. The airport is continuing to run efficiently and it is only the strikers who are suffering by losing pay on strike days.” Check in on the web Singapore Airlines (SIA) has launched a new Internet check-in service that allows customers to choose their seats up to two days before departure from a real-time seating plan. Said Yap Kim Wah, SIA’s senior vice president for product and services: “We hope to offer our customers a more convenient pre-flight experience and save them some precious time. In fact, if you have checked-in online, you only need to arrive 45 minutes before the flight, or an hour for flights to and from the United States.” PLANE TALK APRIL 2002 Page 11 Improving quality of surface Resurfacing work on the M56 around Manchester Airport will involve overnight and weekend restrictions for 10 days after Easter – and greatly cut traffic noise levels for the motorway’s neighbours in Wythenshawe. The £900,000 scheme starts on Friday April 5, to replace worn-out road surfaces with a new quieter material between Junction 4 at Wythenshawe and Junction 6 (A538 Wilmslow Road and World Freight Terminal). During the 10-day project there will be occasional closures of both eastbound and westbound carriageways with hard-shoulder running. Entry and exit sliproads at Junctions 5 and 6 will also be closed overnight on various dates. Clearly signed diversions will oper- ate via adjacent junctions. Travellers using Manchester Airport for evening, early morning and weekend flights are advised to allow extra time for their journeys. However, all night-time restrictions will be removed by 4.30am. Highways Agency project manager Graeme Freeman said: “We are carrying out this work at times when traffic flows are at their lightest, but there may be delays and drivers should allow more time for their journeys. “The work will bring major benefits for people living alongside the motorway – installing low-noise surfaces is equivalent to a halving of traffic flows.” Health club offer • Tony Davis, managing director bmibaby with the airline staff in their new uniform. Baby look at you now! It’s just seven weeks since bmibaby arrived on the scene at East Midlands Airport and managing director, Tony Davis is beaming with pride at the overwhelming positive reaction his protégé is receiving. To date, Tiny has sold nearly 160,000 seats, more than 30 per cent of its entire summer 2002 capacity. bmibaby, Europe’s newest low cost airline started daily services from East Midlands Airport to Malaga on March 20. This was immediately followed by the launch of services to Prague on March 22 and services to Dublin, Faro, Palma, Nice, Murcia (for Alicante) and Barcelona on Saturday March 23. bmibaby has announced its ninth international destination from East Midlands Airport to Ibiza, the party capital of the Balearic Islands. The new destination will be served five times a week from May 15, with daily services except Tuesdays and Saturdays. Fares will be from £25 one way and can be booked on line by logging on to www.bmibaby.com. Tony Davis, said: “As well as this great news we can also report that more cheap deals will be available to Faro as due to overwhelming demand we will be increasing services from five to six a week with an additional Tuesday flight. This will again come into effect from May 15.” This represents a total of 122 flights with bmibaby a week. Tony Davis added: “Booking patterns lead us to believe we are in for a bumper summer. We are now looking at extending the range of bmibaby destinations from October and will be announcing shortly some exciting new winter holiday spots for bmibaby.” The first aircraft in the fleet has been named golden jubilee baby, the winning competition entry from Awsworth Infant School in Nottingham. bmibaby unveiled its new cabin crew uniforms at East Midlands Airport on March 13. The uniform, initially to be worn by 33 airline staff, has been designed by the bmi uniform department with input from the airline’s marketing team. The casual style outfit consists of unisex navy chino style trousers and a choice of three t-shirts, either navy, sky blue or white, all of which have the name of the new airline on. Staff will be issued with striking red puffer jackets with the bmibaby logo embroidered on the shoulder and a standard rucksack with fashionable reflective white strips. Manchester Airport Marriott’s Health Club has introduced a no joining fee for all Manchester Airport employees, membership for the off peak rate starts from £33 per month and peak membership at £51 per month. The Health Club opened two years ago and boasts a luxurious indoor swimming pool with its relaxing spa bath. The 85 station gym will give you anything from a gentle workout to a personal programme, all with the help of the leisure team who help you achieve your goals. In addition there are 47 exercise classes a week, from kick boxing to yoga and aerobics. The Four Seasons Spa offers, at additional cost, a wide range of treatments for you to unwind and relax using E’spa aromatherapy products. Treat yourself to a St Tropaz tanning treatment or a luxurious hand and nail treatment. For further details on this exclusive offer and terms and conditions contact Ian Wakefield, health club manager on 0161 904 5050. Read of the Month If you only read one thing this month, this is our recommendation. Read of the Month is our choice of the latest, most relevant reading material for you this month. The titles we choose will be the most exciting new books available, keeping you up to date with current affairs and hot issues. So if you don’t have time to browse, pick up Read of the Month – a guaranteed good read. Year of Wonders – Geraldine Brooks ‘Geraldine Brook’s impressive first novel goes well beyond chronicling the devastation of a plagueridden village. It leaves us with the memory of vivid characters struggling in timeless human ways with the hardships confronting them’ Arthur Golden, author of Memoirs of a Geisha. Number 9 Dream – David Mitchell ‘Unique: clever, unusual, gripping and beautifully written’ Literary Review. ‘The novel’s imaginative power re-energises everything it touches’ The Face. ‘Captures aspects of modern Japan with a compelling authenticity and beauty’ Daily Telegraph. P is for Peril – Sue Grafton ‘One of the more human and empathic sleuths on the block, Grafton’s heroine is so genuinely believable, full of quirks and all too human foibles…Absolute top form’ Time Out. Aberyswyth, Mon Amour – Malcom Price ‘Promises to do for Aberystwyth what Irvine Welsh has done for Non-Fiction Book of the Month Fast Food Nation – E Schossler ‘Startling…Junk food, we learn, is just that…left this reader vowing never to set foot in one of these outlets again’ Daily Mail Edinburgh. I wish that all first novels could be written with such cadence, such panache and such abundant comic talent’ Daily Telegraph. ‘Not just a supremely accomplished pulp fichtion pastiche but a gloriously funny and scabrous satire on the kind of malevolent kitsch that too often passes for Welsh culture’ John Williams. OTHER KEY PROMOTIONS RUNNING THROUGH OUR STORES DURING APRIL ➤ 3 for 2 on all Panasonic batteries valid between 04/04/02 – 22/05/02 ➤ Great New Reads – Non Fiction valid between 04/04/02 – 17/04/02 ➤ 2 for £10 on selected paperbacks valid between 04/04/02 – 17/04/02 Offer applies to sticked stock only, subject to availability – this offer runs all year although on a different range of books each month! ➤ Milky Bar Munchies – New Product Launch To highlight this fantastic new product launch from the makers of Milky Bar, seems that 2002 is the year for White Chocolate!a ➤ 3 for 2 March Chocolate Hanging Bags Maltesers - 175g, Minstrels - 225g, Revels - 175g, M&Ms Peanut - 250g Page 12 PLANE TALK APRIL 2002 Cooking up success Year 10 Food Technology students from The Kingsway School, Cheadle gave outstanding presentations when they were challenged by the Posthouse Manchester Airport to create a new children’s menu. The challenge, supported by Springboard, a government initiative aimed at promoting careers in the hotel and catering industry, gave the students the opportunity to use their organisational and creative skills to the full. The winning team of Luke Williams, Nathaniel Hall, Vanessa Hayes and Leah Watts were selected thanks to their overall approach to the task, superb teamwork and highly creative ideas. The students and their parents all won a morning in the Spirit Health & Leisure Spa in recognition of their hard work. • Winning students from The Kingsway School, Cheadle, with Fiona Lockyer, general manager Posthouse Manchester Airport and Adrian Deamer, executive chef. Business Club for Posthouse The Posthouse Manchester Airport was one of the first hotels in the north west to become a member of the Commonwealth Games Business Club which was launched last week in London by Roger Black, Olympic medal winner and TV presenter; Digby Jones, director general of the CBI; Richard Caborn, Minister for Sport; and Peter Budd, chairman of the club. Fiona Lockyer, general manag- Manchester Airport er said, “The Commonwealth Games Business Club is an ideal forum for us to profile our business internationally, nationally and regionally. It is completely free of charge to join as are the benefits and we are delighted to • Pictured (L to R): Spirit Health and Leisure Club manager Tonya Evison, Bob Greaves and Gilda Roberts present the cheque to Ian Bailey of Greater Manchester Fire Service. offer special rates in Sampans restaurant to membership card holders.” Any business wishing to join up or find out more should visit the website: www.nwbusinessclub. com. Spirit reach their goal Spirit Health & Leisure Club at the Posthouse Manchester Airport enlisted the support of TV presenter Bob Greaves and member Gilda Roberts, to present a £603 cheque for the New York firefighters dependants’ fund to Ian Bailey of Greater Manchester Fire Service. Spirit’s monthlong promotion involved members and non-members collectively, running, cycling, swimming or rowing the distance between Manchester Airport and New York. Gilda, who covered the most miles during the promotion (462), was invited to help Bob with the presentation as a thank you for all her efforts. Airport hosts fire training summit Britain’s senior airport fire chiefs were at Manchester Airport in March to hold a top-level meeting on training of fire officers. Senior fire officers from 37 airports around the country met to discuss new Civil Aviation Authority legislation on training and other operational matters. The meeting of the Airport Fire Services Association UK was held at the airport’s new £1 million state-of-the-art South Fire Station which boasts the latest fire engines armed with the latest equipment. The fire station was built as part of the second runway development. Among the issues discussed were improvements in the training of fire officers, assessing their competence at work and addressing any shortcomings. A new CAA document, CAP 699, which measures standards of training, was one of the key areas of discussion. Nigel Moore, Manchester Airport’s deputy senior fire officer, said: “The meeting was aimed at improving the training of fire officers. We are always striving for excellence and these regular discussions are a major contribution towards achieving that goal. “Getting together with other airports helps us benchmark what we are doing to ensure that Manchester stays at the forefront of airport safety and also helps us find out what other airports are doing.” The talks attracted officers from the largest airport fire service, the British Airports Authority, through to the smallest airport fire service at Shoreham, Sussex. The fire service provides round-the-clock cover at Manchester Airport with the help of 130 firefighters who work in rotas of four watches covering both runways. New style of cruise on offer These days it’s important to keep your car running efficiently and safely. It’s kinder on the environment and kinder on your wallet. Our technicians are factory trained and have access to the latest computer diagnostic equipment. Compare our fixed price servicing and MOT prices against the competition, especially the franchised dealers! SPECIAL OFFER MOT+Servicing Special price combining both an MOT and Service including all parts, labour & VAT All servicing is carried out to the manufacturers schedule or better, using only original equipment parts or of equivalent quality We guarantee that no work will be carried out without your approval and a full cost being given. Local when it matters 10% Manchester Airport Employee Discount Please show ID badge. Cannot be used in conjunction with any other offer £99 . 00 MOT Test .............£25 Includes FREE RE-TEST within 14 days Fixed Price Servicing ..£82 Includes Semi-Synthetic Oil, Oil Filter, Air Filter & Spark Plugs (most makes and models). Including all parts, labour & VAT. • Air conditioning service & repair • Tyres & Exhausts • Bodywork Repairs .00 ZERO rated for VAT • Courtesy cars (by prior arrangement). • Free pick up and delivery Prices shown inclusive of VAT at 17.5% FREEPHONE: 08000 191 600 w w w. w a y n e c o n n o l l y m o t o r s . c o m .25 Travellers flying from Manchester Airport are now being offered a new style of informal four star cruising thanks to Island Cruises – a new joint venture from First Choice and Royal Caribbean International. Island Cruises operate from Manchester Airport and offer holidaymakers both seven and 14 night cruises enabling “cruise” or “cruise and stay options” using one of two Mediterranean itineraries. Sailings are from Palma, Mallorca. The cruise ship can accommodate 1,700 passengers. On board there are three restaurants offering passengers a choice of international cuisine; a fully equipped cyber café and a dedicated gym and spa. On-board entertainment includes stand up comedy; shows; a piano bar; deck parties and dancing. Dress code on board is informal. There are also many excursions including visits to vineyards, trips to areas of scenic beauty, mountain biking, scuba diving and guided tours of historic cities and sights. Island Cruises hosted a three day familiarisation trip for over 700 Manchester-based travel agents to show them the facilities and destinations that Island Cruises visit. Island Cruises are offering a special introductory saving of £250 per person on either of their Mediterranean cruises during 2002, subject to availability. Half price cabin upgrades are also available. Four flights depart from Manchester Airport every Tuesday. For further information or to book, please contact Island Cruises Reservations team on 08707 500414. Austrian Airlines boosts links with Japan Austrian Airlines has announced an increase in flights to Japan in time for this year’s FIFA World Cup tournament. From March 28 the airline is reintroducing its Osaka service, flying five times a week – and the existing Tokyo service goes up from two to three flights a week. UK passengers can depart from Manchester or London Heathrow with a one hour connection through the airline’s hub in Vienna. Flights are aboard modern A340 aircraft. In business ‘Grand Class’ Japanese meals and delicacies – prepared by master chefs – are served on traditional Japanese porcelain. General manager (UK and Ireland) Roger Johnson said: “We are delighted to announce our increased service to Japan. Osaka is back by popular demand while our Tokyo route, which has always been busy, is going from strength to strength. We anticipate increasing this service further still before the end of the year.” PLANE TALK APRIL 2002 Page 13 Award for new child seat Glasgow School of Art student Joanna Shaw has been awarded a £1,875 Audi Design Foundation grant. Joanna, 22, has designed a child restraint system for commercial aircraft. Joanna, from Teddington, south west London, is in her fourth and final year of a product design engineering course run jointly by Glasgow University and the School of Art in the city. She can now construct a prototype of the child restraint for commercial airlines, thanks to the grant. Joanna said, “The child restraint can be used for children from birth up to six-years-old. It will not only act as a ‘restraint’ which increases the safety of the child, but also provides a more comfortable environment for both the child and the parents, making flying with a family far less traumatic! “Receiving the Audi Design Foundation grant means I can now prototype my final concept to a high standard so that it can be professionally tested and presented.” The child seat would fit onto a normal aircraft seat by means of the conventional seat belt. Proposed new legislation will outlaw the dual occupancy seating arrangement using lap belts currently used by adults with children under two. Joanna added: “Currently most child car seats are approved for air travel but in many instances are just not practical. Individual airlines would provide these new child seats – not the parents. “I can call on the expertise of the lecturers at the University as well as its computer labs and mechanical engineering testing facilities,” she added. “At the Art School, I have full studio facilities and workshops available throughout the year. “It may become necessary to carry out research at airports and airline seat manufacturer, Britax, and British Airways have offered me use of their facilities, while the Millbrook Proving Ground in Bedfordshire has agreed to test my prototype.” The Audi Design Foundation, a non-profit-making subsidiary of Audi UK, has awarded around 50 grants totalling £200,000 since 1998. Airport gears up for new review BY PLANE TALK REPORTER Manchester Airport’s charges to airlines will be under the spotlight for the next six months as the Competition Commission moves in to begin its five yearly review of the airport’s costs and pricing to customers. The review has been kicked off by a Civil Aviation Authority (CAA) report which highlights the fact that airline charges are higher at Manchester than at all other regulated airports. In its role of reporting to the CAA, the Competition Commission will now spend six months reviewing Manchester and the other designated airports’ internal and external trading contracts. This is to ensure that the contracts are in the public interest and are competitive within the aviation market. Rowena Burns, Manchester Airport Group strategy director, said “One area the review will undoubtedly focus on is the in-house services at Manchester Airport to ensure they are cost effective. The Competition Commission will examine in detail Manchester Airport’s relationships with its trading subsidiaries, especially Manchester Airport Aviation Services, to ensure complete transparency and rigorous management of client/contract relationships between the companies. “We have to demonstrate to the Competition Commission that the services provided to airlines at Manchester Airport are efficient and competitive in the market place. As well as a regulatory requirement, it is good business sense enabling us to boost our traffic by reducing charges to airlines. There is still scope for us to be more competitive here.” Rowena Burns warned: “If the Competition Commission finds that in-house services at Manchester Airport are not being provided cost effectively, the airport could be instructed by the Civil Aviation Authority to put the services out to tender”. As far as airline prices are concerned, Manchester Airport has had a consistent policy of reducing its aviation charges year-on-year: the equivalent of more than 30 per cent over the last decade. It is essential that the airport can reduce charges further to ensure that Manchester remains an attractive and viable airport for existing and future airline operations. • Manchester is one of four designated airports in the UK and as such its business is subject to detailed regulation by the CAA. Its charges are controlled by a price cap which is set for a five year period. The other designated airports are Heathrow, Gatwick and Stansted. The Competition Commission is the successor to the Monopolies and Mergers Commission. • Charges per passenger for 2000-2001 were: Heathrow £5.23; Gatwick £4.06; Stansted £4.36: Manchester £6.73 (Source: CAA Press Release 6/3/02). Investment boost from the games The 2002 Commonwealth Games has helped Manchester to secure more than £600 million of public and private investment, according to independent consultants. The Games will generate 6,100 full-time-equivalent jobs – an achievement comparable to the successful Olympics hosted by Sydney in 2000 and Barcelona in 1992. Every year from now on, an extra 300,000 visitors will spend an extra £12 million in the region thanks to the multi-million pound sports and cultural extravaganza. And nearly 30 million people will now consider Manchester as a possible business and visitor destination because of its improved image around the world. The stunning range of economic benefits are spelled out in a detailed report by Cambridge Policy Consultants, an economic consultancy commissioned by Manchester City Council to investigate the long-term effects of the Commonwealth Games on the city and the region. PM leads stadium handover event The Prime Minister The Rt Hon Tony Blair MP led celebrations at the completed City of Manchester stadium as it was handed over to organisers of Manchester’s 2002 Commonwealth Games on March 21. The Prime Minister said the stunning £110 million stadium was excellent for sport, excellent for the country and excellent for the long-term benefits to the region. He said: “The Games are the most visible celebration of the Commonwealth. They embody its shared values of friendship and mutual respect. Hosting the Games is valuable and exciting to Britain and Manchester for other reasons too. From this summer the people of Manchester will be able to enjoy lots of brand new sporting facilities including this superb stadium sitting in the heart of Sportcity. “But sport has a much greater value than just medals. It encourages us to aspire to be the best we can, to work hard and to make sacrifices in pursuit of our goals. It teaches us respect for one another, teamwork and leadership.” Funded by Manchester City Council and Sport England, the 38,000-seat stadium is the centrepiece of the XVll Commonwealth Games, the largest multi-sport event to take place in this country, and is the catalyst for the multi-million pound regeneration of East Manchester. Major construction work at the stadium is finished. In the next three months, fixtures and fittings will be completed and test events held before the opening ceremony on July 25. Plane Talk on tour Plane Talk on Tour says ‘G’day’ to ADX favourite Pat Molloy pictured with the airport newspaper in front of the famous Sydney Harbour Bridge and Opera House. Pat enjoyed a fantastic four weeks in Australia with husband Harry visiting his brother, flying out via Singapore and back via Hong Kong. Pat says the highlight of the trip was the three-hour climb up the famous Harbour Bridge, kitted out in mountaineering gear and clamped on to the structure. But there were many other things to enjoy down under including the Barrier Reef at Cairns, the Blue Mountains and Manley and Bondi beaches. Pat enjoyed the seven-flight extravaganza so much that she can’t wait to return to Australia as soon as possible. Ongoing consolidation of operations within the Austrian Airlines Group took a step up with the announcement that Rheintalflug will replace fellow group member Lauda Air on the Manchester to Vienna route. Effective April 8, the move underpins the group’s new strategy for its four brands Austrian Airlines, Lauda Air, Rheintalflug and Tyrolean Airways. Roger Johnson, general manager (UK&Ireland) said: “There has been a careful overview of the group’s four products and the worldwide network and, as a result each member carrier will now specialise in a particular Austrian Airline’s change on Vienna service area of operations.” Rheintalflug and Tyrolean will assume joint responsibility for scheduled short haul flights of up to 80 passengers within the European market, servicing a number of key regional airports. The Lauda Air brand, which has become well known for its innovation and style, will fly key long -haul leisure routes, such as the very successful Australia route and charter services. Austrian Airlines itself will con- tinue to offer a traditional service operating short, medium and long haul routes across the worldwide network, with a frequency that meets the needs of the business traveller. All flights will operate under the Austrian Airlines prefix ‘OS’. Mr Johnson said: “Rheintalflug taking over the Manchester Vienna route is a stage of the integration process and illustrates how the group will optimise its strengths and eliminate duplication”. The new Rheintalflug service ex MAN-VIE will offer an improved flight schedule, offering passengers from the UK excellent connections to the Far East, Australia and Europe. Passengers travelling to Vienna depart at 06.10hrs from Manchester and return from Vienna at 20.00hrs. Rheintalflug will operate Embraer ERJ145jets with 50-seat capacity on the MAN-VIE route. What’s on – Bollin Vallley ‘You are Here’ – display boards official opening. Mon Apr 15, 2pm. Oldfield Brow, Cinderland Crossing (small carpark at old level crossing on Seamons Road). Join us for a walk along the Trans Pennine Trail when the Mayor of Trafford cuts the ribbons on the new display boards and Millennium seats. Early Spring Migrant Birds. Wed Apr 17, 10am-12 noon. Macclesfield Riverside Park, Beechwood Mews off A538 Manchester Rd, Tytherington. A ‘Showing Birds to People’ event with Peter Kirk. The Botanical Noah’s Ark. Wed Apr 24, 7.45pm. Sale, St Mary’s Church Parlour, Moss Lane, junction with Harboro Rd John Edmondson gives an illustrated talk on New Caledonia to CWT North Group. All welcome. Waterways Wanderer. Sun Apr 28, 10am. Macclesfield Riverside Park, Beechwood Mews off A538 Manchester Rd, Tytherington Malcolm Bower (Macc.Canal Soc.) leads a circular walk via Prestbury, Bollington & the canal. Waterproofs, sensible footwear, packed lunch needed. Finish about 3 pm. Page 14 PLANE TALK APRIL 2002 Ad Infinitum Classified 0161 489 2844 ACCOMMODATION FOR SALE AND TO LET CATERING SERVICES Northern Counties Housing Association ◆ Family house in Wythenshawe, close to airport etc. ◆ Room in shared flat in Didsbury. ◆ One bedroom apartment in Gorton for over 45s. ◆ Warden-support flats for elderly persons in east Mcr and Longsight. Call our marketing team quoting ‘Plane Talk’ for our latest vacancies and a chance to view our new show flats 0161 244 6850 Northern Counties Housing Association We currently have the following properties available for rent: Northern Counties Housing Association Looking to rent? Mosscare Housing Association have a number of one bedroom self-contained flats for rent which are close to Manchester Airport in Benchill, Wythenshawe. The flats are for people aged 18 and over and the rents are from £53 per week. Quality Sandwich & Catering Service www.freshmade.co.uk Freshmade offer a daily sandwich service for Manchester Airport at the following sites: ● Tower Block ● Olympic House ● Commonwealth House ● Terminal 2 ● Outlying Offices and Training Centres If you wish us to call at your site please ring Terry or Dianne on 0161 928 9950 We also cater for Business and Training Lunches. Free Delivery! Mosscare Housing Limited 101 Great Western Street, Moss Side Manchester M14 4AA Tel: 0161 226 4211 Fax: 0161 226 8752 E-mail: [email protected] HALE 2/3 bed apart, U/F .......................................£1,250pcm HALE Mod 4 bed det, F/F ..........................................£895pcm TIMP 2 bed Cottage, F/F ..........................................£650pcm ALT 2 bed house near Metro, F/F ......................................... £625pcm ALT 3 bed semi, F/F ...... £495pcm ALT 1 bed loft apart, F/F ..........................................£440pcm Superb brand new luxury 2 bed apartment located right in the centre, very easy access to station and local amenities. Very secure intercom entry system. Secure parking. The flat is well appointed and fully furnished to a very high standard with all mod cons. Must be viewed! Refs and Deposit. LANDLORDS: £950pcm Phone Mr Curran on 0161 928 9185 www.morrisonpropertyservices.co.uk CLOSE TO AIRPORT 2 Bridgewater Street, Lymm, Cheshire WA13 0AB Tel/Fax 01925 756449 www.cheshire-housing.co.uk LYMM Professional person for large bedroom in shared house in secluded location yet handy for centre. £560pcm inc bills except phone. Tel 01925 756473. CHEADLE Room in house share with owner, situated in quiet drive yet close to all amenities and only 6 miles airport. £200 pcm inc bills except phone. Professional people only. Tel 0161 491 1585. GATLEY Room to let for young profess female. F/F in comfortable house, lounge, kitchen, morning room, bathroom. Easy access for bus and rail links and airport. GCH. Parking. £250 per month plus bills. Tel 01758 713170 or 07810 544087. BOWDEN/Altrincham. Very spacious luxury 2 bed, F/F apartment. £895 pcm. Service or unserviced. Fully equipped inc bedding, crockery, etc. Secure Parking. Prestigious location and walking distance to Altrincham. Tel 0161 928 4323. WILMSLOW 3 rooms available in modern, F/F, C/H house. Close to centre and airport. All mod cons. From £59, £72, £80 per week respectively. Deposit and refs required. www.wilm slow.homestead.com or tel 0783 185 0025. POYNTON Brand new, luxury Bellway Show home. Large, first floor, 2 bed apartment. Fully fitted kitchen, washer/dryer, fridge freezer. C/H. Alarm system. Private parking £650 pcm plus bills. Tel 01477 571264. ● Airport Staff To let, two and three bed flats, houses and bungalows. Majority have GC/H, Dble-glazed, parking or garage. Deposit and refs required. From £350 per month Tel: 0161 437 0711 Email: carole@rwdean. freeserve.co.uk SINGLE room with own lounge in house share. All mod cons. Situated Warrington, close to rail and motorway. £275 pcm. Good parking. Tel 0795 000 3325. HALE/Altrincham. Room to let in shared house very near airport and close to all amenities: shops, tram, bus, rail. £190 pcm inc bill except phone. Tel 0161 928 8904. TIMPERLEY Room for rent in two bed flat. 5 mins airport. £295 inc all bills. Call Ben 07989 347494. HANDFORTH Share luxury, 2 bed flat. Suit NS, professional female. All mod cons. Ideally sited for public transport, motorway and airport. £300 pcm inc bills except phone. Tel 01625 522355 or 07747 842124. WINDERMERE PARK Wythenshawe. 2 bed, mid mews, F/F house in quiet location. GCH, F/F kitchen, 2 double beds, bathroom with shower. Very convenient airport and hospital. Alarmed, off road parking, small garden. Deps and refs required. £480 pcm. Tel 0161 485 6017 or 07773 556371. HANDFORTH Well maintained, 3 bed house (house-share). F/F. Off road parking, close local amenities, motorway links and airport. From £60 per week inc bills (except phone). Tel 07976 770191 or 01625 533577. FLORIDA plus rest of USA & CANADA ALGARVE • CYPRUS • COSTA DEL SOL COSTA BLANCA • MAJORCA MENORCA • MALTA • THE CANARIES Tel: Richard 0161 980 7084 Until 7.30 pm 6 days BREAKDOWN RECOVERY (Don’t miss our larger advert with the privilege rates in Plane Talk) PAY FOR your season travel ticket through an interest free loan from the Credit Union. For more details phone 0161 489 2350. PROFITABLE Part-time home business with growing ethical nutritional company, few hours per week on proven system. More details call 01625 250580 (24 hours). ALTRINCHAM CENTRE We offer quality properties, situated within 20 minutes of the Airport in Lymm village and surrounding areas. Ideally suited to professionals. For more information or a current listing of properties available for rental, please telephone Pete or call into our Lymm office. Handling Phone Direct: 0161 969 6996 or 0800 800 227 (quote SUMACCC) AIRPORT TOURS Tel: 0161 929 8880 ● Employee Car Club EMPLOYMENT The Lettings Team Houses/flats urgently needed Airline CAR RENTAL If you are interested in one of these vacancies please contact: HOMES TO RENT SPECIAL OFFERS TO ALL Accommodation only Northern Counties Housing Association HOMES TO RENT TRAVEL FINANCIAL SERVICES Debt problems? Business difficulties? For a professional solution telephone: Freephone 08081 44 66 11 Licensed Insolvency Practitioners CHILDREN’S PARTIES INDIVIDUAL GUIDED TOURS OF MANCHESTER AIRPORT Available on: Monday, May 6 Sunday, June 9 Saturday, July 6 Saturday, July 27 Saturday, Aug 31 Sunday, Sept 22 at 1pm Prices: Adults/Seniors £5 per person Children, 5 years and above £3 For a booking form telephone 489 2442 during normal office hours BED AND BREAKFAST BED AND BREAKFAST at TREGANNA HOUSE STOCKPORT Spacious, detached house in Bredbury, Adjacent to M60. 15 mins to Airport. Ample Parking. Singles, Doubles etc. Employed only All day breakfast from 7am-10pm £70 per week To our long term clients: We now offer RESERVATION SLOTS where we will keep your bed while you are on holiday – AT A SPECIAL RATE Call 0161 406 7681 CHILDREN’S FOOTBALL PARTIES Something different for your child’s special day! All equipment provided Portable goals included Special Prize for the child Full party package including: • Birthday Cake • Catering • Medals for the children FA qualified coaches 6 years experience Parties from 4 years of age Outside venue available For complete package details please contact Tony or Colin on 0161 718 0883 or 0161 283 8497 SERVICES FIRST AID CENTRAL TRAINING SERVICES We offer 4-day First Aid at Work courses with HSE approved certificate – at £95 2-day First Aid at Work Refresher Courses – at £65 Courses held monthly at the ‘Carousel’ Stockport Appointed person one-day courses £25 ON-SITE DISCOUNT 10% Call 0161-428 8368 or FOOD AND DRINK Welcome to The Hale Barns Tandoori Indian Restaurant 5% DISCOUNT WITH AIRPORT ID ALWAYS LOW PRICE TAKEAWAY MEALS 14 THE SQUARE, HALE BARNS 0161-904 9909 5pm-Midnight Mon-Sat 3pm-11.30pm Sun Open all bank holidays Welcome to Hygiene Award Winners Gatley Tandoori Indian Take Away Open Plan Kitchen • Every Meal freshly cooked • Open all Holidays 5 NORTHENDEN ROAD, GATLEY (Opp Horse & Farrier) TEL. 0161-491 5859 & 4808 Open Mon - Thurs 5 - 11.30 Weekend 5 - 12 Mcr Airport Staff with ID ■ 5% DISCOUNT ■ FREE OFFER A month’s free trial* Exclusive new products for Plane Talk readers. Eternal Youth A preparation created in Japan that rehydrates your skin and resets your body clock. “Eternal Youth” is full of natural ingredients – a combination of natural substances that work on providing deep moisturising properties, to promote healthy, vibrant skin. Ariflex A combination of Glucosamine Sulfate and fish oil proven by medical research to be an effective treatment to ease painful inflammation and stiffness associated with arthritis. No side effects or interaction with drugs. *£5.82 p&p. 0161-477 8308 One product per household. visit our website at firstaidcourses.net (01625) 250580[24hrs) Call Susie on ARTICLES FOR SALE Springtime Deals from Woodford Carpets ✔ 000,s of Carpet Choices ✔ Full range of all quality carpets to suit all tastes. ✔ Stock vinyls and laminates ✔ Full house carpeting ✔ From only £5 sq yd ✔ Fax your requirements and we will provide a home visit to ensure your new choice fits beautifully with the rest of your furnishings. 10 % DISCOUNT FOR ALL AIPORT PASSHOLDERS www.woodfordcarpets.com Tel/Fax: 0161 437 6715 266 Finney Lane, Heald Green email: [email protected] FREE SAMPLE! Shift work getting you down? Weight up – energy low? Safe natural thermogenic fat burner and energiser. Details call 01625 250580 (24 hours). PLANE TALK APRIL 2002 Page 15 Positive signs for recovery of airport cargo business There have been positive signs that Manchester Airport’s cargo business is lining up for take off towards recovery. Among several welcome pointers are the all-round improvement in freight being carried on existing all-cargo and passenger routes, the start-up of China Airlines after the Easter holiday and the return of Malaysian Airways on April 2. Figures for February, the latest month available, show a marked improvement with the total of 7,958 tonnes reflecting a loss of just 25 tonnes – or 0.3 per cent down – compared to the total for the same month last year. The February result is the best monthly performance, in percentage terms, during the financial year 2001-2002. The moving annual total of 111,229 tonnes shows a reduction that has been trimmed to 9.5 per cent. Locally, the air cargo industry has drawn encouragement from the result because, despite the traditional Chinese New Year slump in traffic in mid-February, the anticipated reduction in Far East freighter traffic did not materialize. Both of Manchester’s Boeing 747 all-freighter operators, Air Hong Kong and Dragonair, recorded improved figures compared to last year. Indeed, six of the airport’s top ten carriers returned better totals for the month than in February last year and nine of the ten carried more than in the previous month, January. On the transatlantic routes, outstanding and consistent performances were returned by two airlines. bmi british midland’s record breaking month totalled 778 tonnes to Chicago and Washington – contributing 10 per cent to the Manchester total – reaching an export load on one day of 29,909 kg. carried jointly to both destinations on the airline’s A330 Airbus. Meanwhile, the 591 tonnes carried by US Airways to Philadelphia was 148 per cent higher than in February last year. At the end of February Manchester Airport’s year-to-date total was 101,192 tonnes and members of the freight community are hoping that the recent improvement could mark the long-awaited turnround in the industry. • February was not as encouraging a month for BAA’s seven UK airports, according to Reed Business Information. All seven together handled 9.4 per cent less cargo than in the corresponding month in 2001. Cargo at Heathrow, which contributes about three-quarters of the group’s freight tonnage, was 6.6 per cent down on February 2001 and at a sharper reduction at London Gatwick, of 27 per cent. the leading players, while in the UK, Manchester, Stansted and Heathrow figure large. The ideal situation is for the goods to be loaded straight into the back of the road vehicle in their aircraft containers for onward transmission to their destination. This has previously proved to be a problem for those shifting temperature sensitive goods, such as fruit and flowers, as the individual Q7 containers are 3m high and need an extra high trailer to accommodate them. The problem is that there is a 4.2m running height restriction throughout Europe, which makes life difficult. Now Klege has come up with the answer: a purpose built trailer with a low height deck, which can accept industry standard Q7 containers, keep them at the right temperature and yet keep well within the limit. For ease of loading and unloading, roller bearing flooring is used and the internal space available is vast. CARGO COLUMN Trailer tales A temperature-controlled, semitrailer, designed to meet the specific needs of air freight carriers, has been launched by body builder, Klege Europ (UK) Ltd. The Cargoway Q7 is unique in that it has been purposely built to accommodate the industry standard Q7 air freight container, yet remain within the European overall height restriction. It’s a fact that nearly 80 per cent of air freight actually travels by road and more and more European airports are simply becoming hubs to which time sensitive goods are delivered for onward distribution by road. Amsterdam’s Schiphol Airport, for example, is now one of New GSA for bmi Airspace Aviation Solutions (AAS) has been chosen as cargo GSA for bmi british midland’s transatlantic operation at Manchester Airport. The airline said that AAS’s role as a partner GSA, working with their own in-house cargo organisation, would enable maximum use of cargo space on the airline’s routes between Manchester and Chicago and Washington DC. AAS’s Steve Davidson said that, because they were operating at Manchester “and because of our background in the transatlantic market and our helping in cargo sales throughout the UK we shall be able to improve utilisation of cargo space.” The GSA company looks set to build success on success. As mentioned on this page, bmi had a record breaking month in February for cargo uplift on their Chicago and Washington routes. China Airlines chose Manchester Manchester Airport is the choice of cargo carrier China Airlines to be the UK end of its new Asia-Middle East-Europe service which started on April 1, the carrier’s first scheduled service into the UK. Flights are operated by a Boeing 747 all-cargo aircraft out of China Airlines’ Taipei hub. The service into Manchester operates on Mondays (via Luxembourg), Thursdays and Saturdays (via Amsterdam), with the inbound aircraft also landing at Bangkok and Abu Dhabi en route from Taipei. The aircraft lands at Manchester at 1740 hours. Outbound flights return to Taipei via Abu Dhabi and Bangkok. “We are delighted that Manchester was chosen by China Airlines for their new, three-times-a-week, scheduled service,” says airport managing director John Spooner. “Manchester’s strategic location at the heart of one of the UK’s most important industrial and business regions and our first-class cargo handling facilities were key factors in their decision. “This is also great news for the 100 specialist air freight forwarding companies operating out of our World Freight Terminal. It opens up to them and their business customers throughout the UK, a new range of destinations in a region of the world that is experiencing considerable economic growth with huge potential for trade development.” China Airlines’ general manager cargo sales and services Europe, Fred Feng said, “I am pleased that we are opening this new route between Taipei and Manchester. We were impressed by the cargo handling facilities and expertise available at Manchester Airport and look forward to working with the airport to provide local businesses with a first-class cargo service to key destinations in the Far East.” China Airlines is among the world’s top ten cargo airlines with a fleet of 15 Boeing 747 aircraft. The B747F aircraft they are using on the new service has a payload in excess of 100 tonnes. Among the expected cargoes both inbound and outbound will be electronic goods and a range of luxury and manufactured goods. Jean Parsons bids farewell Jean Parsons – sales and marketing manager for Plane Handling Ltd is to leave after five and a half years with the company. Jean joined in November 1996 and set up the Manchester operation for Plane Handling. Jean has been employed at Manchester Airport for 24 years in varied environments including forwarding, airline and transit shed. She has also been a very active member of the community working closely with Manchester Airport’s marketing teams over the years. Jean has twice been chairman of Manchester Air Cargo Executive Club and worked for Air Express, Benair and BOC before joining Plane Handling. In April, she will join Peel Air- ports as general manager cargo. Jean said that her new job would be “a challenge and a change of direction. I love aviation the most and it is the only part of the business that I have not had any time in before and it will be exciting working for Martin Short, managing director of Air Liaison Ltd, cargo sales and marketing agent for Air Canada, Alitalia, Continental and Finnair, has announced the appointment of James Lee as sales executive for the north of England. James has several years’ experience in the freight forwarding industry, having worked for several freight forwarders in both an operational and sales capacity in the Manchester Area. __________________ Air Canada has returned, as promised, to Manchester Airport after the suspension of their flight postSeptember 11 last year. The resumption of the airline’s flight AC841 from Manchester to Toronto on April 8 has delighted many in the freight forwarding community in the north of England. three airports. “I look forward to keeping in contact with Manchester Airport and I hope that there will be areas where we can do business together. I am looking forward to some of the airports in the two groups working together to develop business for the region.” Jean would like to thank all her colleagues and staff for their support and also Plane Talk for its excellent coverage of cargo issues. She can be contacted on home email at jeanparsons@uk online.co.uk. “Plane Handling’s Manchester facility will continue to operate under the control of cargo business manager, Gary Reczkowski.” Cargo is loaded onto a Pakistani International Airlines Boeing 747 bound for Karachi, watched by Dave Phoenix, regional manager of Airline Cargo Management Ltd, who are sales agents for PIA. Dave is pictured with Lynda Whitfield, supervisor within the PIA dedicated operations department of Servisair Cargo. During the past 12 months Dave has obtained more than 400 tonnes of business for the airline, including such items as textiles, machinery and chocolate making equipment, pharmaceuticals, generating turbines and many other commodities. He said that although the operating environment is tough at the moment, PIA’s extensive route network to the Middle and Far East, the United States and Pakistan helps him to offer a wide selection of destinations at very competitive prices. Dave is also the general sales agent for two more operators at Manchester Airport, Monarch Airlines and Aer Lingus. Cargo In Brief The flight is operating initially four times weekly, departing Manchester at 1045 hours and arriving Toronto 1320 hours local, and will be increased to daily frequency from June 2. Martin Short, managing director of Air Liaison, said; “This news is welcomed by freight forwarding companies because the service has a long established history of operating from Manchester with northern shippers preferring to utilise these direct flights.” For cargo reservations call 0161 498 9800. __________________ Swiss Air Lines, formerly Crossair, has nominated Plane Handling Limited to manage all the airline’s cargo handling requirements at Manchester Airport, Heathrow and Glasgow Airport. This major business gain will involve some 15,000 tonnes of cargo over the next 12 months and represents a significant boost to Plane Handling’s ground handling revenues and tonnages handled. Plane Handling has been providing cargo-handling services for Crossair at London Heathrow since September last year and at both Manchester and Glasgow since Plane Handling began their operations here in 1997 and 2000 respectively. Page 16 PLANE TALK APRIL 2002 Your letters Dear Editor I arrived at Manchester Airport today (March 19) on Flight JMC 848L from Malta. Earlier in the day I had injured my ankle and, although it was not a problem at the time, the pain increased during the flight and I needed a wheelchair to take me from the aircraft. A wheelchair arrived and the porter suggested I receive treatment at the NHS Walk-In Centre where he took me. I received treatment and was then wheeled to meet up with my family. Can you please pass on my thanks to all concerned both with the wheelchair transport and the treatment at the NHS Centre. The system is brilliant and all involved were a credit to your airport management. Well done Manchester Airport! Alan Merrick, BEM Derrington, Stafford, Staffs Dear Editor The airport proudly boasts of its Investors in People status but there is something that makes me wonder whether or not I’m missing the point of the title. I work in the plumbing section and I have often wondered about the lack of toilet facilities for our disabled passengers on the piers. C pier is by far the worst! Since the September 11 occurrences, the security of the piers has been redefined and although I can appreciate the need for this, I question the design people when somebody has erected all these glass panels and now halved the facilities available to people in wheelchairs. Consider a family leaving at gate 29 and their disabled son or daughter needs to use the toilet. Firstly, they would need to battle against all the other outbound passengers travelling up the pier in a now very narrow channel, from the end of the original C pier to the satellite. Once they have done this, they would only have one toilet to use because the other is now partitioned off and their only way of getting to it would be to stop a member of staff and ask them to take them through the coded door. Imagine all this happening in July or August! If no one could be found they would then have to walk back down the pier, still against oncoming traffic, with a wheelchair, to the departure lounge. Their journey still not over, they would have to walk back towards outbound control and to the toilets facing the north entry to the Duty Free Shop before finding a disabled toilet. Given the time that they have from being called to gate to actually boarding, I think even some of our soon to arrive Commonwealth athletes, would fail! I would appreciate your comments on this problem and ask if you could draw it to the attention of the powers that be, and attempt to correct this oversight of the services and requirements of those who are our most important consideration, our passengers! Due to the withdrawal of the suggestion scheme, I feel that you may be a route to a happy conclusion to the problem. Name and address supplied. Editor: Thank you very much for identifying this important problem at the airport. Our disabled passengers are as important to us as our ablebodied ones. They have the right to be afforded the same standard of facilities as everyone else. I asked Bob Ryder who works in Design and has special responsibility for disabled facilities at the airport for his comments: “The scheme to segregate the piers, which was necessary through recent security legislation, was developed with Manchester Airport Division. I will certainly take up the points the reader has raised with those involved and come back to you on this.” Dear Editor You and your colleagues at the airport are invited to participate in the Anthony Nolan Trust’s fundraising events this summer. For example, for a great team event look no further than Dragon Boat Racing at Sale Water Park. Last year nearly 30 teams battled it out with friends and family looking on – will you take up the challenge? Or for those with a head for heights, why not sign up for the Manchester University Maths Tower abseil. At over 200ft high – that’s 18 storeys – this will certainly test your nerve. For those who want to stay on terra firm – there are a whole series of runs, walks and bike rides, something for all ages and abilities. Why not get a corporate team together and support each other all the way round. The Anthony Nolan Trust exists solely to save the lives of adults and children who are suffering from leukaemia and related diseases. The charity operates a register of over 300,000 volunteers willing to donate some of their blood stem cells should their tissue type match that of a patient desperately in need. It costs the Trust £50 to fully tissue type each new volunteer and we receive no government or lottery funding. There are currently over 4,000 people in the UK alone who need a transplant. Each new volunteer added to the register could be a life saver. Please help us to save lives by participating in one of our events… simply call 01423 879510 or e-mail: [email protected] Ruth Carter Area manager for Cheshire, Manchester and Merseyside The Anthony Nolan Trust, Harrogate, HG3 1EQ Dear Editor I live local to the airport and yet although I flew six times last year, not one of them was from Manchester. Five were from Liverpool and the other was from Stansted – I shall probably be doing the same this year. Now I have no difficulty in flying from Liverpool but I would prefer to fly from my local airport. What puzzles me is that each time I see these airlines advertising in the national press, they appear to offer flights from every other airport in the country except Manchester which leaves me to believe that the airport must have some perverse and deliberate policy to keep them out! God knows what though, but if I were you I would start rethinking your policy towards budget airlines, and quickly. Eric Royle Via e-mail Editor: Thank you for your letter. I asked Aidan Mooney our aviation development manager for his comments: “we operate on a level playing field with all airlines and don’t differentiate charges. Low cost carriers won’t pay the standard charges. As we are regulated by the Competition Commission we cannot discount our cost structure. Festive fundraising 16a direct from Airport The raffle organised at the Servisair Christmas Dinner Dance raised £800 for ChildFlight. Julie Littlewood, the chair of the social committee, and Denise Howard, a committee member are pictured presenting the cheque to Steve Sefton, ChildFlight treasurer. Suzanne Walsh, a passenger services supervisor is also in the picture. Steve thanked the committee members for choosing ChildFlight as the beneficiary. Industry faces ‘critical’ year says new AOA boss The UK aviation industry faces a critically important year ahead, according to the new chairman of the Airport Operators Association. The coming year will not only be crucial in determining the success of airports and airlines in recovering from the devastation caused to air travel by September 11, but also in determining the future direction of UK aviation policy for the next 30 years. Roger Cato, managing director of London Gatwick Airport, assumes the AOA chairmanship just six months after the US terrorist attacks which sparked a global downturn in air travel and led to difficult times for many airports and airlines. The signs are, however, that confidence in air travel is beginning to return and all eyes are now on the Government which is reaching the final stages of plans to develop a new aviation policy for the UK. Mr Cato gave his first address as the new chairman of the Airport Operators Association at its annual dinner on March 5. In his address, Mr Cato argued that the coming year should see decisions made which will determine the future direction of air travel and that British airports must ensure that their voice is heard in the run up to the anticipated Aviation Policy White Paper later this year. He stressed the Association’s blueprint for the sustainable growth of air travel, a document launched in the House of Commons in January, which sets out five principles to underpin the Government’s aviation policy. Mr Cato commented: “I am delighted to be taking over the chairmanship of the AOA at such a momentous time for the industry. The last six months have been challenging in the extreme for airports across the country and we are still weathering the storm which began with the tragic events in the United States last September. But I am confident that the continued resilience of British airports will shine through and that full recovery will come over the next year or so. “As an industry we must now focus our attention on securing the right framework for air transport policy looking 30 years hence. We firmly believe that aviation policy must be able to deliver three things: sustainable growth of the industry to support British jobs and trade; a dynamic market providing choice Due to their overwhelming popularity, Singapore Airlines (SIA) is pleased to announce the extension of certain special offers: £1 Singapore Stopover – has now been extended to September 30. Passengers who travel on SIA and SilkAir to a city in South East Asia, Australia or New Zealand can stay in a top Singapore hotel from just £1 Fly to Australia and get a free flight to Europe (via KrisFlyer Frequent Flyer Programme), which was due to expire on June 29, will now end on December 31. to consumers; and effective measures to protect the environment”. At the AGM Donal Dowds, managing director BAA Scottish Airports, was elected to serve as AOA deputy chairman for the forthcoming year. • The Airport Operators Association is the trade association that speaks for British airports. The membership of 73 airports and 150 associate companies includes all the UK’s international hub and major regional airports as well as many of those serving community, business and leisure aviation. • The AOA’s five principles for a sustainable aviation policy are: Principle 1 – Maximising economic and employment benefits – Aviation policy must support and promote the contribution made by aviation to UK employment, trade and the economy in general. Principle 2 – Delivering airport capacity – Aviation policy must ensure the effective provision and use of airport and airspace capacity in all regions of the UK, including a decision on where and when additional runway capacity is to be provided in southeast England. Principle 3 – Addressing environmental impact – Aviation policy must include a comprehensive package of measures to address environmental impact including steps to tackle aircraft noise, emissions at source and further promote the proactive approach by airports and airlines to mitigating the effect of their operations. Principle 4 – Reforming the planning process – Aviation policy must be supported by a more modern, effective and swifter system for determining major airport development in the national interest and promote an approach characterised by consensus rather than confrontation. Principle 5 – Meeting consumer needs – Aviation policy must protect and enhance the interests of consumers by ensuring the effective use and provision of airport and airspace capacity, minimising delays, improving customer service to air passengers and maintaining a dynamic and competitive air transport market. Special offers For all Economy Class fares (excluding group fares) booked with Singapore Airlines to Australia and New Zealand, just one Economy Class return trip can earn enough miles for a free ticket to Europe with bmi british midland. For example a trip to Sydney will earn enough miles for a free economy class trip from Heathrow to Palma, Nice or Dublin. Strike it Lucky Passengers on all SIA flights to Australia can win two free economy class return tickets to any of five Australian cities, from any SIA destination world-wide, in a daily lucky draw, which is part of the Great Aussie Strike it Lucky promotion. The draws are taking place until April 23. At the end of the promotion, all entries will be snowballed into a Grand Draw for the top two prizes: a pair of First or Raffles (Business Class) tickets to Australia on SIA. Together with five nights’ accommodation in a five star hotel, plus spending money of US$5000 and US$3,000 respectively. To enter the free prize draw on line visit: http//oz.singaporeair.co.uk/oz SIA has three daily flights from London to Singapore and a daily flight from Manchester to Singapore. PLANE TALK APRIL 2002 IN BRIEF The Boeing Company, through its FlightSafety Boeing Training International joint venture, has teamed up with Advanced Interactive Systems Inc of Seattle to offer airlines new cabin and flightcrew training programmes. The training programmes are designed to meet new U.S. Federal Aviation Administration rules requiring cabin and flight crews to be trained in identifying, handling and defending against threatening passengers. Boeing and AIS, a leader in interactive simulated training systems, are creating a comprehensive course that will meet FAA’s eight guidelines for enhanced crew training which include: appropriate self-defense response; use of protective devices provided to crews; psychology of terrorism, for coping with hijackers and passengers; flight deck procedures or aircraft manoeuvres to defend the aircraft. AIS will supply its judgmentsimulation technology for the programme. It includes a multiscreen computer simulator that simultaneously portrays, fore and aft, passengers and threats using broadcast-quality video. Trainees are subjected to multiple threats, both lethal and non-lethal. A variety of scenarios are available which change in response to trainee reactions, providing a full scope of possible outcomes to every situation. The system also captures trainee responses for immediate playback and critique. ––––––––– Continental Airlines has announced details of its investment in a specially engineered seat for its Business First cabin which took two years to develop. It is the widest business class seat in the world measuring 22 inches between the armrest, an increase of one inch per seat over Continental’s existing Business First seat. The seats offer a deeper recline, measuring 170 degrees from seat cushion to seat back and provide two metres of sleeping space in the fully extended position. Other improvements include the addition of hoods and large seat wings for better privacy, individual dual level reading lights and more storage space for personal items. ––––––––– Racheline Garston’s latest ball sponsored by Airtours, raised a record £73,000 for Christie’s. Racheline, from Hale, has boosted Christie’s coffers by an amazing £260,000 with the four balls she has organised at Mere Golf and Country Club. The most recent had the theme ‘Sequins and Sapphires’ and was attended by about 500 people. It featured a sumptuous meal, a charity casino, an auction conducted by media celebrity Stuart Hall, plus dancing to a band and a trio called the Singing Waiters. ––––––––– Collect your spare foreign currency for Christie’s and the cancer centre will get its equivalent in sterling – plus a bonus. Twelve top holiday countries are now using only euros, so spare notes and coins could make a real difference to cancer research and care. Charities can now claim a 28 per cent tax top-up for former currencies converted to sterling, so every £100 worth of currency donated will mean £128 to Christie’s. If you would like a donation box to collect unwanted foreign currenty in your department or company, please contact Plane Talk who will be delighted to pass one on. Page 17 New York support When news of the Twin Towers disaster broke, Christine Dearden who works at RHSL decided she wanted to do something practical to help. She set about organising a benefit night at Terminal 2 for airport employees and friends. A great time was had by all and when the proceeds from the ticket sales, auction and raffle were counted a tremendous £1,270 was achieved. Christine would like to thank everyone for their support, in particular those who donated prizes. Pictured here receiving a cheque on behalf of the New York Fire Department from Christine and two of her helpers, Alan Crabtree (RHSL) and Jason Coughlan (Eurest Corporate), is Victor Wright, the GMC airport liaison officer, along with station officer John Varey and his crew from Bromley Road Fire Station, Wythenshawe and members of the airport fire service. In recognition of her fundraising efforts Victor presented Christine with an engraved GMC Fire Service plaque with the best wishes of the New York Fire Department. New test facility launched The official opening of the new test bench facility at Airspares Management Limited (AML) took place at the unit in the World Freight Terminal on Thursday March 20. Representatives from airlines and airport companies were there to hear Alain Vassil president of Air France Industries, give his welcoming speech. AML is a joint venture company between Air France Industries (AFI) and Aviation Management Partnership, located in Southampton. The establishment of the test bench facility at Manchester, the only one at a UK airport, underlines AFI’s commitment to their airline customers in the UK. The facility acts as an extension of AFI’s comprehensive workshops in Paris, using an ATEC 5000 test bench. It is operated by a fully qualified and experienced technician recruited from the UK, Robert Hoakley.. The test facility uses AFI supplied adaptors which are capable of testing a range of avionic and electronic equipment fitted to Airbus airframe products. The purpose of Air France establishing this unit in the UK is to provide an enhanced service and improved level of performance to its contracted customers: Airtours Group, British Airways, Monarch Airlines, timco and Virgin Atlantic. Subject to market demand the service will be extended to other airlines on a commercial basis. • Technician Robert Hoakley explains the system to Debbie Riley, airfield policy and planning manager. Air France Industries is a leading provider of component support for Airbus A320s, A330s and A340s, and intends to consolidate this position through a policy of commitment to airline customers. Large-scale investment in facilities and equipment in Paris have already been approved and will lead to total flexibility of its repair and overhaul services. Further information can be found at www.airfranceindustries.com East Midlands welcomes ‘flying fanatics’ Aircraft fanatics from around the country are expected to land at East Midlands Airport on April 14 for the airport’s seventh annual Aviation Enthusiasts Fair, held from 10am to 5pm in the departure hall. There will be around 80 exhibitors at the event, some travelling from as far as Sweden and the USA. They will be offering everything from aviation books and videos to paintings and models, and demonstrations of specialist computer programmes, telescopes and photographic equipment. For many, the highlight of the day will be the chance to take to the skies for a short pleasure trip. For just £38 you can climb on board a bmi british midland A321 for a flight of at least 30 minutes around the region. Talk4All Event organiser and owner of EMA’s gift and hobby shop – Airtrans Steve Gensler, said: “Over the past seven years, the Fair has established itself as one of the largest of its kind and each year it continues to attract more people. “This year there will be a huge range of collectibles on offer ranging from small items like stamps and stickers, to large diecast aircraft. “The pleasure flights are always a big attraction, both with first-time fliers and enthusiasts who enjoy the experience of flying in different aircraft.” Admission to the event is free and an event car park is available for just £1 per car. Pleasure flights must be pre-booked and reservations can be made by contacting 01332 852915. Plane Talk/Talk 4 All Competition Question: Which networks does Talk 4 All offer advice on? Answer: ________________________________________________ Talk 4 All mobile phone stores operate throughout the UK, with your nearest store at 60 School Road, Sale. With free advice on One 2 One, Orange, BT Cellnet and Vodafone networks, a great range of handsets and accessories too, there’s something for everyone, from business users to teenagers and off-peak callers. Name: _________________________________________________ We’ve teamed up with Plane Talk to give you the chance to win some fabulous prizes. Just answer the question below and drop your coupon into Talk 4 All in Sale, or post your entry for a chance to win. ______________________ Poscode: ________________________ 1st Prize is a great mountain bike or high-tech Siemens palm top; 2nd Prize a pay as you go mobile worth up to £100 – and every entrant will receive a 50 per cent discount card* for mobile accessories of their choice. Address: ________________________________________________ _______________________________________________________ Tel no: _________________ Mobile: ________________________ Call in with your entry, or post it to: The Manager, Talk 4 All, 60 School Road, Sale M33 7XE. * Terms and conditions apply – maximum of two packaged items per person, offer excludes fixed and plug-in car kits. European airports aim for better service Over 90 per cent of European airports have agreed to a programme of improving services provided to air passengers. The Airport Voluntary Commitment on Air Passenger Service was launched in September 2000 as an initiative between the European Civil Aviation Conference (ECAC) and the EU to enhance quality of service to air travellers. The official signing of the document at The Council of Europe, Strasbourg on February 14, reflects considerable efforts from all stakeholders including the European Commission, ECAC, airports, airlines and consumer groups. Claudio Boccardo, president, ACI EUROPE, said; “Launching the Airport Voluntary Commitment on Air Passenger Service is a major achievement. Airports from 32 ECAC member states, including all EU members states, are already on board. The quality of service offered by airport operators is increasingly important to air passengers. A more competitive environment means that improved quality and service levels have been to a large extent adopted by European airports. The agreement will help to ensure high standards.” The commitments focus on 11 important areas which directly impact a passenger’s journey including: assistance during periods of significant delays, improved passenger information provision, cleanliness and customer feedback management, provision of infrastructure for check-in baggage and security. A special protocol to meet the needs of persons with reduced mobility ensures that there are no additional charges and that these services are clearly displayed at each airport. ACI EUROPE members are in the process of completing the implementation of the Air Passenger Service Commitments. For more information or a copy of the Airport Voluntary Commitment please contact Ronan Anderson, Communications Manager, ACI EUROPE at e-mail: [email protected], tel: +32 (0)2 552 09 82, mobile: +32 (0)486 54 14 71. ACI EUROPE represents over 450 airports from 48 countries across Europe. Member airports handle 90 per cent of commercial air traffic in Europe, welcoming over a billion passengers each year. Page 18 PLANE TALK APRIL 2002 Summer schedule boost from Air Malta BY CHARLES HENN Air Malta provided a bright foretaste of summer 2002 with a boost to Manchester Airport’s schedules – increasing last year’s peak frequency from seven to 10 flights a week this summer. The airline will use a mix of Boeing 737s and Airbus A320s – the latter introduced in last winter’s schedules from Manchester. A total of more than 5,000 seats will be available on flights this summer linking the north west with Malta. Dave Keller, Air Malta’s northern sales manager, told a 200-strong gathering of travel agents and tour operators in Manchester Airport’s Atlantic Suite: “Our ambition is to have a daily service 12 months of the year from Manchester. “The increased frequency makes Malta a realistic short break destination and enhances its reputation as a conference centre, enabling visits for three, five, seven or ten nights. We believe that the new schedule will make a big difference to the north of England, giving travel agents a totally flexible product to offer. “There is a wealth of accommodation in Malta, ranging from self-catering to four or five star hotels. The island has retained its traditional Mediter- ranean feel and there are four or five storey hotels, apart form one high-rise.” Joe Capello, Air Malta’s group general manager, recalled: “Manchester was one of the first UK airports we flew to 27 years ago and the north of England has always been a very important market for Malta and this airline. “There has been spectacular growth over the last two to three years in traffic from the Manchester area – and I am very pleased to say that this has been our largest growth area.” He added that this year had seen a record promotion effort targeted at Malta and paid tribute to the prominent role played by Manchester United star defender Gary Neville. “We have been very lucky to have the services of Gary – he is a wonderful ambassador for Malta” he said. “For such a very frequent visitor, it is not difficult for him to speak well of the island.” John Mostaque, director of Malta’s Tourism Authority for UK and Ireland, said that statistics showed that one person of every five travelling from the UK to Malta came from Manchester. “Your city is key to us and we will continue to push it” he added. We are here to inaugurate our expanded services – now 10 per week – and to note that our services have doubled in the last few years.” Gary lends a helping hand When Gary Neville is not busy with his “day job” as a Manchester United defender, he is helping the little island of Malta to make a bigger impact on the Mediterranean holiday scene. He stars in the latest advertising campaign promoting Malta and also featured in Granada’s ‘Wish You Were Here?’ holiday show with his celebrity guide to the island. Gary is pictured at the Air Malta reception at Manchester Airport, after meeting (L to R) Gemma Wilding, Stephanie Bratt and Kerry Valentine, all from Headwater Holidays, Northwich, a tour operator specialising in walking holidays. Stephanie has reported “a rush of bookings” since walking holidays on Malta’s neighbouring island of Gozo were featured on TV last December. “After the programme we noticed a tremendous increase in requests for brochures. In only the first two months of this year we took 101 bookings – half of the total we sold for Gozo for the entire summer last year.” She said that, as in other countries, they had organised an independent programme for walking holidays in Gozo. “We supply clients with maps and details of the various walks and they choose the ones they prefer, taking from two to six hours. “The countryside is wonderful, unspoiled and easy to get to on foot. The base is the splendid five star Hotel Tacenc on the south of the island.” Gary Neville who has started a two year role as Malta’s Tourism Ambassador, said: “I love the place. I have been going there for the last eight or nine years – the first time I was 18 and went with three other young United footballers. “Since then I have bought a house there and often make two or three visits a year. I keep in touch with the Manchester United supporters club, which is the oldest in the world outside the UK. “Manchester is my first home and Malta is my second. i have been amazed at the hospitality and it is somewhere I shall be going for the rest of my life.” Malta memories from airport chairman The Maltese reception brought back nostalgic memories for Manchester Airport Division board chairman Councillor Brian Harrison – thanks to a foreign posting during his National Service. Almost half a century ago, during ‘square-bashing’ basic training at RAF Wilmslow, he made his first flight from Manchester Airport in a twin-engined RAF Anson. A few months later, as a wireless telegraphist, he set off by air for Malta, the island-cum-fortress that had been awarded the George Cross for the population’s courage and fortitude in the face of continued air attacks from enemy bombers during World War II. “I flew to Malta on a chartered Vickers Viking aircraft and – shades of the three and a half hour journey today – we had to break our flight at Nice to refuel and stretch our legs” he recalled. “My 15 months there were very happy, with plenty of sea and sun and the ultra-friendliness of the local people. I remember the friendship and charm of several Maltese who were employed with us at the RAF base at Luqa. “One of the office cleaners was a man who had lost an eye during the enemy attacks and he described how they had stayed cheerful and determined during the war, despite all the problems that they had to endure.” Councillor Harrison said that, in the years since, he had planned several times to holiday in Malta and had once been forced to cancel a booking at the last minute. “Now, with so many old memories coming back to me I am determined to spend time on the island soon” he added. Continental Airlines has been ranked number 30, the highest ranking commercial airline, on the Top 50 ‘All Stars’ list of the World’s Most Admired Companies by Fortune magazine, up from its previous rank of 48. Executives, boards of directors and analysts from 26 industries ranked the companies for the All Stars list. Fortune also ranked companies within their own industries. On the airline industry list of the World’s Most Admired Companies, Continental was the top-ranked US airline, ranking number 2 behind Singapore Airlines. _________________________ airplane in the market. The new airplanes will be purchased directly from Boeing. Deliveries are scheduled to begin in 2004. _________________________ The Boeing Company has confirmed an order from Kenya Airways for three 777-200ER (Extended Range) aircraft. The airline becomes the newest carrier in Africa to operate the fastest selling widebody Icelandair became the first carrier in the world to operate all models of the 757 simultaneously when Boeing delivered a Boeing 757-300 to the airline on March 18. News in brief Icelandair also became the first airline to operate a dual-class 757-300 in the European market. The aircraft carries between 215 and 228 passengers, depending on configuration. _________________________ ATC Maastricht, Europe’s premier ATC business event was a resounding success. Launched 12 years ago to provide a European focus for the ATC industry, an indicator of the rise in influence of ATC Maastricht was the international scope of the audience with visitors from over 70 countries. Over 2,000 industry professionals attended the three-day event with 130 exhibitors representing over 20 countries, with 3,600 square metres of exhibition space. PLANE TALK APRIL 2002 Page 19 Arthur follows Inca trail for charity Arthur Thornily who worked at the airport for many years tells us about his latest exploit – following the Inca Trail in Peru – in aid of CHAT – the children’s charity. In 1532, Francisco Pizzaro landed in Peru with a force of about 180 men and conquered the Incan Empire. In 1911, Hiram Bingham an American explorer discovered the ancient Incan city of Macchu Picchu (literally “Old Mountain”). In September 2001, I landed in Peru with a force of 46 others from the Children’s Hospitals Appeal Trust and conquered the Inca Trail. Everybody said it would be a relatively easy trek but, believe me, it wasn’t… Three hours or more descending uneven rock stops plays havoc with your knees! The whole trek at between 3,000 and 4,200 metres above sea level means that you will almost certainly be affected if you are prone to altitude sickness. First, a bit of history… The Incas empire centred in Peru and stretched over half of the western side of South America. They governed without the use of iron, the wheel and writing. Like the Romans, the Incas left behind tremendous stone buildings which were made to withstand the forces of nature and were built without the use of mortar. They were also prolific road builders which were paved and drained and covered some 20,000 miles. Communication was by relay runners (chasquis). The Inca trail is a mere 26 miles of their amazing road network. The origins of the Incas remain a mystery in the absence of any historical writings. The Inca was the sovereign ruler, head of state, religion and a direct descendant of the Sun. Over 3,400 miles in length the empire had Cusco as its capital. The Inca people were not a violent lot, their only weapons were slings, clubs and javelins and they preferred to conquer by threat, together with force of numbers and it seemed to work. In 1532 Pizzaro arrived and with his army of about 180 men and a few horses easily overcame the greatest empire of the day. It may be that the empire was weakened by the ravages of disease and civil war, making Pizzaro’s conquest that much easier in his search for gold and silver. The Incas had never seen horses before and they fell into Pizzaro’s trap and were massacred. The Inca Trail. The journey started on a Friday night by coach from Manchester Royal Infirmary to Heathrow to join Iberia’s flight to Madrid, and transfer to the 11 hour flight to Lima. There we spent the night in a rather splendid hotel in a very seedy area. A 5am reveille and we were coached to the airport where we joined a Tans Peru flight to Cusco. The flight itself was quite exciting, the aircraft (737200) climbs up the steep slopes of the Andes, over the top and then descends and weaves its way through the mountains to land in Cusco which is situated in a hollow surrounded by huge Andean mountains. We spent two days in Cusco to acclimatise because it is 3,300m above sea level. Cusco itself is a lovely city with a magnificent cathedral with some splendid gold and silver altars. Whilst in the city we did a couple of guided tours. One to see the Inca ruins in the city, some local craftwork of traditional panpipe making and stringed instruments and were introduced to some guinea pigs which are bred by 90 per cent of Peruvians as a delicacy for the table. Our second tour was into the surrounding mountains to see the remains of the Inca buildings in the area. Our guide on both the tours was Herbert (a good old Peruvian name) who was most informative and a very good musician. He was able to play panpipes, mandolin, guitar etc, often at the same time. Souvenirs are plentiful in Cusco, hand made woollens, panpipes, alpaca woollen jumpers in traditional Peruvian patterns are cheap (and even cheaper if you are prepared to barter). The next day we were again up at the crack of dawn to weigh our bags, as the porters are not allowed to carry more than 8kg of trekkers’ baggage, in addition to their normal load. We took the transport to Ollantaytambo which is the last place to purchase coca leaf hats, bottle holder, magic sticks etc, before the actual trail begins. A further coach ride, this time over very rough tracks, brought us to Kilometre 82 which is about 2,600m above sea level. After checking in with our trail passes we split into groups of 16 and stated to walk the Inca Trail. We crossed the Urabamba on a very wobble swing bridge and set off between the mountains on the first leg of 10km. The views all along the trail are awesome and to see Mount Veronica at 5,750m with its head covered in snow is breathtaking. By now some of the group were beginning to show signs of altitude sickness but everyone kept going. Lunch had to be seen to be believed. We picnicked in the Andes, sitting at tables eating a very good meal, basking in the afternoon sunshine. How the porters climbed to such dizzy heights carrying tables, chairs, camping stoves etc was amazing. After lunch we continued to Patallacta, another Inca ruin. A further trek took us to Wayllabamba which is where we were to sample our first night under canvas. The porters had arrived earlier and set up the food tents and Nellie (another good old Peruvian name) had prepared another excellent evening meal. Facilities were primitive to say the least, you could bathe in an icy cold stream being careful to avoid the porters washing the dinner pots and use the toilet facilities (a hole dug in the ground surrounded by canvas). Next day was reputedly the hardest of the trek. After breakfast we set off along Llullucha stream and began the ascent. This was probably the most interesting part as we saw dozens of tiny hummingbirds, flocks of beautiful butterflies, a flock of green parakeets and high in the sky a condor. All the time the scenery was awesome, snow capped mountains and deep valleys. Lunch was again a superb picnic after which we started the • Macchu Picchu, Lost City of the Incas, discovered in 1912 by Hiram Bingham. • Llaqtapata (Town on the Hillside). very long climb to Warmiwanusca (Dead Woman’s Pass) at 4,200m. The altitude was beginning to take its toll, several people were having difficulties with the rarefied air, sickness and dehydration and the doctor had a full time job administering oxygen. This was the highest point of the trek and the views were magnificent. After team photographs, we started on the long downward stretch, a lot of very steep rock steps were involved and these are the worst possible thing for anyone with dodgy knees – which I have – and it made this part of the trek a very long one. That evening we camped at Pacaymayu. The evening meal • We conquered Mount Kenya and now the Inca Trail: Warmiwanuscca (Dead Woman’s Pass) 4,200m. After Sayacamarca we passed through a tunnel carved through solid rock about 16 metres long and arrived at the lunchtime picnic area. From here we could see Aguas Calientes (Hot Springs) where we were to eventually stay for the night. Yet another steep descent down to Phuyupatamarca which was probably built in the reign of Pachacutec or Tupac Yupanqui, • Friendly native Alpacca. was again superb and was accompanied by a hot alcoholic drink, popcorn and marshmallows to replace some of the salts lost during our exertions. Another early rise and we were on our way to Runcu Raccay which had been discovered by Hiram Bingham in 1915 and was thought to be a fortress or resting place for the Incas on the road to Macchu Picchu. We continued to climb until reaching Runquraqay Pass at 3,950m. Down again, a steep descent to Sayacmarca a remarkably well preserved small Inca town overlooking the Aobamba Valley. An interesting aquaduct on the side of the mountain seemed to have been a place for ritual bathing. The higher in rank you were meant that you bathed upstream of the lower ranks! late in the 15th century. Next along the route was Intipata, reached by climbing very steep steps carved into the side of a 500m slope but the views from the top of the last night’s campsite at Winya Wayna made the effort worthwhile. At last the day we had been waiting for, a very early start, again in the dark with torches, to one of the control stations to book in for our trek to the Sungate in time for sunrise. Up an almost vertical flight of stone steps to the Sungate and we were able to sit and take in the beauty of the scenery and glimpse Macchu Picchu through the clouds. It was made even more beautiful by the fact that one of the party had carried a box of wine all through the trek and we toasted and hugged each other at the joy of having achieved the summit. Continuing the trek down to Macchu Picchu was relatively easier and the arrival there is something I will remember all my life. Wild llamas roam the ruins and it was here that we had a decent view of a condor high in the skies. An extensive tour of Macchu Picchu makes you appreciate how advanced the Incas were and how lucky they were that the city was never found by the Spaniards. They were essentially agriculturalists who liked the Sun and who made full use of the land available to them. Their extensive use of terracing in order to cultivate the land and grow several varieties of potato and corn and their use of aquaducts and ritual bathing sites are amazing. A coach ride down a mountain side negotiating 16 very tight hairpin bends brought us into Aguas Calientes, a fascinating town where the railway runs along the main street and where all types of Peruvian craft products are on sale. We found our hotel and after cleaning ourselves up went for a well earned beer in the local hostelry and then on to explore the town and market. Some of the group went on to sample the hot springs and we watched a local folk dancing competition in the square. The competitors did not agree with the judges’ verdict and a real South American punch up ensued! A train journey, pulled by an antique diesel engine, brought us back to Cusco where we had our celebration dinner, serenaded by a Peruvian panpipe band. Then a fitful night’s sleep and an early flight back to Lima with virtually a full day to explore, before our trip back to the airport for the overnight flight to Madrid. Then on to LHR and the final leg, a coach trip back to Manchester Royal Infirmary. Can I take this opportunity to thank all those who sponsored me in the past and present to make these trips possible and to provide much needed support for the Children’s Hospitals Appeal Trust. I might add that this year I am going to walk the Great Wall of China in aid of the same charity and look forward to your continued support. Page 20 PLANE TALK APRIL 2002 Carl is chef of the month April’s chef of the month is Carl Neilson, the chef at Delicious, the staff restaurant in Terminal 1. Carl has worked there since Eurest, the catering company opened the facility in December 1999. Prior to that, he was a mobile chef/manager for 18 months and worked all over the north west providing sickness and holiday cover. “It was quite a difficult job”, said Carl, “as you arrived in the morning and knew no-one, nor where anything was. Then after a week, when you got into the swing of things, you were moved on.” So he was pleased to be offered the position at the airport and stay in one place. Carl likes working at the airport as the atmosphere is busy and there’s the chance to meet all sorts of people from different companies. Although he works alone preparing food in the kitchens in the morning, in the afternoons he helps out serving so he can talk to his customers face to face, canvass opinion on his dishes and find out what employees want. Of course, one of the limitations of working as a chef for a staff restaurant is the tight budget he has to work to, on average £3 for a main course. A constraint that would certainly tax hotel and restaurant chefs. Carl did work as a second chef in a restaurant for three years in Halton Village, outside Warrington. It was a 50 seat a la carte restaurant with a menu which changed monthly. The head chef encouraged his team of six to experiment and try out new ideas, so that made it interesting. Asked where his interest in cooking developed, he seems uncertain, although both his mum and dad did catering at college but never pursued it as a career. Carl said he chose cooking at school as an option for two years; it was very popular with the boys it seems, as there were only three girls in the class. Carl went from school to Halton College in Widnes for two years full-time where he achieved his BTEC Diploma in Hotel and Catering Management, and his City and Guilds 7061 and 7062. While studying he worked part time in the busy kitchens of the Lord Daresbury at Warrington, and later stayed on to work full time, one of a team of 20 which he enjoyed. Carl has provided us with his recipe for Oriental Pork Escalopes which he tells us is very popular when it is on the menu at Delicious. ORIENTAL PORK ESCALOPES – SERVES FOUR 3 tbsp white wine vinegar 2oz dark brown sugar 2 tbsp clear honey 3 tbsp soy sauce 1 tbsp chilli sauce 1 tsp sesame seeds 1 bunch spring onions (shredded) 4 good quality pork escalopes 1 tsp sesame oil 1 tsp sunflower oil For the sauce, mix together vinegar, sugar, honey, soy sauce and chilli sauce and heat in a small pan until sugar starts to dissolve. Simmer the mixture for 10 minutes. Place seasoned pork escalope in a hot griddle pan and cook for two minutes on each side. In another pan, heat the sesame and sunflower oils, then add the sesame seeds and fry until just golden. Add the spring onions and fry for a further two minutes. When ready to serve, pour the sauce over the pork and top with the fried spring onions. This dish should be served with rice or stir fried oriental vegetables. New SSP team at the airport Paul Corder has been appointed as general manager of the SSP operation at Manchester Airport: 27 retail catering facilities over the three terminals. This follows on from Finbarr Casey’s recent move to the business development team as business development manager. The SSP operation at Manchester Airport has the largest number of units, operated by SSP, in any one site in the UK. Paul Corder, aged 42 from Huddersfield, is a qualified chef, and has worked for SSP for 17 years. Over this time, Paul has worked at Gatwick Airport and opened the SSP operation at Leeds/Bradford Airport. Working with Paul to ensure the operation runs smoothly are three operations managers: Simon Flanagan who has moved from the Birmingham business and is responsible for Terminal 1, Paul McCumisky, who joined SSP in January is responsible for Terminal 3 and shares responsibility for Terminal 2 with Jane Mathers. Contact numbers (Manchester Airport shortdial): Paul Corder – 76091 After curfew We were Christian and Muslim Each of us devout in our particular manner We could not leave the house After dark And it was very dark With the power out We broke bread together By the uncertainty of a single candle Sustained by strong, sweet coffee And bread home-baked The candle hissed Far away the guns pounded We talked in low whispers With deference to the night And the killing close at hand Wide our discourse ranged Our families and our peoples Of war and peace Christ and Mohammed We entered the room together You unrolled your prayer mat and knelt in reverence facing East I dug my Bible out of my bag and opened it like an old friend CHAPLAIN’S CHAT by Major Ian Field I read to myself without moving my lips With the aid of a dying flashlight You muttered and moved your lips Cradled in the darkness I turned a page You counted your beads I scratched an itch You wiped the sins of the day from your face I closed first my Bible Then my eyes And shot a prayer heavenward Silent all the while like a lamb You kissed the cold, hard stone of the floor With your furrowed brow Consummated by a flurry of rustling gestures And muttered mantras An intensity I could not match An alien hardness that I was wary of The room was becoming crowded I felt Did our prayers mingle in that room? In that darkness? Did our respect for each other Count as regard for each other’s God? What was in your heart Your mind As you prayed? What was in mine? Did we pray for or against? To our Gods Or at each other? As the guns blasted away in the night We prayed away • SSP operations managers Simon Flanagan, Jane Mathers and Paul McCumisky, with SSP general manager Paul Corder of Manchester Airport. Simon Flanagan – 76401 Jane Mathers – 76030 Paul McCumisky – 76221 And would either of us have given an inch to the other If it had come down to it If our hands had held guns instead of beads and a Bible? By Captain Geoff Ryan, a Salvation Army Officer, who worked in Russia for nine years and wrote this poem while in Chechyna. He is now working in Canada. (reprinted with permission) In the difficult and dangerous world in which we live may this be a prayer which encourages and reminds us to respect each other’s cultures and beliefs. PLANE TALK APRIL 2002 Page 21 Plane Talk crossword Here is our April crossword, once again kindly produced by our airport correspondent. Simply do it for fun or send in your completed copy to Plane Talk by April 30, for the chance to win a £15 WH Smith gift voucher. All correct entries will be put into a draw. Usual Plane Talk competition rules apply, only one entry per reader please. Number 174 Caption competition Supply the caption and win £15 in vouchers! Compiled by Ad Verbum Across 1 Minstrel reigns wildly. (6) 5 Penniless, or work back first? (4) 8 Dandy mushroom. (5) 9 Gallery where spasm enters wild 5. (7) 10 Cabaret for dawdling golfer? (9) 13 Manchester’s archive conceals box. (5) 14 One speed raving. (5) 17 Nearly a fight. (5) 18 Matching stewed green meat. (9) 22 Every grey mess may cause reaction. (7) 23 Often Nuits St Georges is somewhat melancholy. (5) 24 Every tortured ache. (4) 25 Plays for time in the Opera House. (6) Down Name: _______________________________________________ Section/Company/Address: ____________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ “Well, if this is Eau de Restructure, it stinks!” Here is a selection of the best of the rest – sorry, no runner-up prizes: them or not. We hope to get a much better response to this month’s competition, so get thinking and send us your caption to go with this photo of a couple of wellknown members of MARSA on a recent trip. £15 of WH Smith vouchers are on offer to the funniest as judged by the editor. Send your captions to Plane Talk, 3rd Floor, Olympic House, Manchester Airport M90 1QX by April 30. Don’t forget to include your name and a contact number. Contact Tel No: _______________________________________ March solution 1 Rising as a quiet band? (4) 2 Spurs – off-white, we hear. (7) 3 Inelegant form of wild rose. (9) 4 Stock of ancient brotherhood. (5) 6 College window? (5) 7 Shapes Greek character, doctor and I follow. (6) 11 Happy English in the wood. (5) 12 Management of medication? (9) 15 Pass on the Spanish serviceman. (7) 16 Flask painted by artist in the bistro. (6) 19 Trace of crazy cleric who lost his head. (5) 20 Wise men note wizardry. (5) 21 Maiden error. (4) The winner of March’s crossword (number 173) was MARSA member Mrs J Mitchell. Congratulations your £15 WH Smith vouchers are on their way to you. Plane Talk competition winners Advertorial Congratulations to the winners of our March competitions. The lucky recipient of two tickets to Philadelphia courtesy of US Airways was Dawn Johnson who works in Thomas Cook in Terminal 1. The correct answers were 1) From 1790 for 10 years; 2) 23 February (1846); 3) Harley Davidson motorcycles; 4) The Amish community; 5) Terminal 2. Thanks to all who took the trouble to enter – with around 600 entries, this was one of our most popular competitions. And don’t forget to try your luck on page 23 to win this month’s great prize – you’ve got to be in it to win it! The winners of a full day’s pampering programme courtesy of Academy Spa were Jacqui Harrison, Servisair T2 and Barbara Rayson of MARSA. All winners will be contacted soon with details of how to claim prizes. In February we asked you to supply a caption for this photo taken at Ian Sharp’s leaving do. A low turnout unfortunately, but thanks to those of you who supplied entries. The winner was Adele Gregory from the Information Desk – congratulations again Adele, and your vouchers are on their way! “No, there isn’t any more whisky left ... and NO, you can’t lick my aftershave!” “A gottle o’ geer, a gottle o’ geer ...” Sorry for the lack of a caption comp last month, but we are in desperate need of amusing photos to use – send us any you think may be suitable, and we promise to return all photographs, whether we use 2 0 0 2 2 192 Lancashire Aero Club 80th Anniversary Celebrations 11th-12th May Expert advice on personal finances Following job losses in the airline and aviation industry, maybe many of Manchester Airport’s staff and suppliers are taking a nervous look at their own finances. “People are quite rightly looking at their own debts and commitments,” says Nigel Johnson of local firm Lines Henry, the Altrinchambased insolvency practitioners and business help specialists. “The National Association of Citizens Advice Bureaux reports that today’s level of debt in the UK is £10,700 a household. We think this is a conservative figure. But if your credit card balance is sky high, it’s better to take action now rather than worry about it when redundancies are announced,” he says. Although many larger airport suppliers have called in professional advisors to offer counselling and jobsearch help, scores of subcontractors may not have this benefit. “Individuals and smaller businesses that support Manchester Airport’s main contractors may need advice, and need it now,” warns Nigel. Lines Henry has a free Business Recovery Helpline on 08081 446611, which is open 24 hours a day. Initial advice is free and may include a visit from a member of the Helpline team, if this is requested. Fees will only be charged if, with the agreement of the caller, a professional ‘rescue’ package is required. “On a business basis, companies are seeing budgets cut or disappearing. Taking the right action often calls for a dispassionate and informed outside view. We can provide this.” Advice sessions on handling personal and business debts are being arranged locally by Lines Henry. For details contact them on 0161 929 1905 or ring the Helpline. Light Aircraft on Display Aircraft Fly-In Model Aerobatic Displays Microlites and Helicopters Military and Classic Vehicles Static and Flying Model Aircraft Funfair, Visitor Centre and Museum FEATUR ING 2002 MODEL AIRCRAFT CONTROL LINE COMPETITION All this and more at… Admission: Adults £2 Children £1 or Full Car £5 All Children under the age of 14 must be accompanied by an adult. The organisers reserve the right to refuse admission. Barton Aerodrome Eccles Page 22 PLANE TALK APRIL 2002 Roll up for a great Sticky Night Out Calling all general knowledge experts Are you game enough to take part in Twenty Questions at the Atlantic Suite, T2, Manchester Airport on Wednesday May 29? This brand new quiz format has been designed especially for ChildFlight, and invites 100 participants to take part in a series of eliminator rounds, resulting in one eventual winner. It is the only trivia quiz that shows you the answers first, and you can come along with your friends, family, colleagues and supporters. All non-playing attenders pay only £2 each towards ChildFlight – they can even sit with you during the quiz rounds (apart from the first round). All proceeds go to ChildFlight and players pay £5 entrance fee. There will be a private bar for all, free parking in T2 MSCP, a major prize raffle, a super prize for the winner, plus several consolation prizes – all in all a great night out in the best function venue at Manchester Airport, c/o SSP (Compass Group). So, make that call – telephone Paul Booth on 0161 489 2218 to request a booking form, and bring your supporters with you. Everyone will have a great night out, and along the way you might learn some useful trivia/general knowledge facts! And let us remember, it is all for a good cause! • The end of show fireworks display from last year. Sticky Night Out! Platt Fields Park, Wilmslow Rd, Manchester 14. Sunday May 5, 7.30pm-10.30pm. Entry only £1 by programme at event. Spring into summer at a magical festive evening for everyone in Platt Fields Park, culminating in a spectacular show with fireworks. The event begins with live music, dance, street performance and circus around the beautiful lakeside. A magical setting, lit with torches and fairy lights, with an outdoor barbecue at its heart. An evening for everyone to enjoy as we recreate a Pleasure Garden for the 21st century! Watch the comic antics of ‘The Half-Naked Chef’, dance to the lively punchy sounds of The Brasshoppers, chill out to Chilean panpipes, watch a hilarious grounded punt – or take to the water for real in decorated canoes! Once darkness has fallen, Manchester’s 100-strong Samba City musicians and dancers draw the crowd across the park to the site of an extraordinary outdoor show. We are delighted to present Manchester’s premiere of Improbable Theatre’s massive thrilling aerial show ‘Sticky’ – acrobatics, fireworks and a magnificent giant insect made with miles and miles of sticky tape! “The first thing you are aware of is the noise. It sounds both familiar and strange, like the effort of 1,000 insect wings flapping. Then you suddenly realise what it is: the sound of hundreds of feet of sticky tape being unwound. The sheer scale of this piece is thrilling. It is like watching someone build the pyramids or the Eiffel Tower ... It sways against the night sky, ethereal, beautiful and mysterious, its top looking like an exquisite spun sugar cap” (The Guardian, July 23, 2001) Sticky Night Out! is sponsored by Manchester Airport, as part of its policy of supporting high quality arts events accessible to the widest possible public. For more information, telephone 0161 274 0600 or visit www.streetsahead.org.uk or www.contact-theatre.org.uk Airport supports No Smoking Day The NHS Walk-In Centre at Manchester Airport joined in the campaign on National No Smoking Day on March 13. Health promotion co-ordinator Neil Perris was out and about around the terminals talking to smokers, both passengers and employees, offering help and giving out leaflets. Those who were keen to give up were given information packs and a hotline number to ring for advice or they could go to the Walk-In Centre for help. Neil is pictured chatting to smokers Muriel Johnson form Macclesfield (left) and her sister-in-law Christine Johnson from Bollington who were on their way to their niece’s wedding in Canada. Call our newsdesk on 0161 489 2024 The 11th Annual ChildFlight Golf Classic Brookdale Golf Club Woodhouses, Failsworth Thursday September 5 4 ball Stableford. 7/8 handicap, max handicap 18. Best two scores. Entry fee £100 per team of four. 20 tee times available from 11am to 2pm. Closing date for entries – August 14. Entry fee includes green fees and presentation and hot pot in the clubhouse during the evening, and a donation to ChildFlight. Please complete entry form below and send it with the entry fee (cheque made payable to Manchester Airport Golf Society) to Peter Robinson, c/o Airport Engineering, Terminal 1, Manchester Airport M90 1QX. Subsidised by the MAplc Sports and Social Committee. New programme of outdoor arts 2002 dawned in Manchester with some sadness, with the cancellation of the immensely popular streetsahead outdoor festival, the May Bank Holiday extravaganza of colour, music and street performance. However, there will be an equally exciting programme of thrilling outdoor events, spread out over the summer including: • breathtaking pageants with fireworks, fire and light; • strolling musicians, stilt walkers and comedy performances; • strange and unusual appearances of objects, tents and structures in unexpected places; • all-inclusive parades that embrace the city’s many cultures; • live music filling the City’s streets and squares; • and an assortment of food, drink and children’s activities always. Check out Manchester this summer – a bonanza of outdoor entertainment on the streets ... to rival the Commonwealth Games in the stadium! MARSA looks ahead to its 20th anniversary We had our first round of Brain of MARSA recently and as it was Jubilee Year, Peter Worsley, our quizmaster, decided to carry everyone who entered on to the next round. In fact we will have a further three rounds before the final, and also there will be a prize for the winner this year, not just their name on the trophy as usually happens. I hope some of our many new members are going to come along to some of our events and enjoy the activities. We always welcome new ideas for our programme, so do come. If you are interested in taking a more active role in the club, please speak to a member of the committee. As you saw from our March newsletter, this year MARSA will celebrate its 20th anniversary in October. As a start I would like to hear of any anecdotes which may amuse, interest or surprise readers of both Plane Talk and our newsletter. The May committee meeeting is to consider how best to celebrate this event. Watch this space for further news. Our trip to Saltaire in June also takes in Howarth, a lovely place to visit. That’s all for now, cheers. Audrey Stanistreet. Secretary MARSA Diary dates April 18, 2pm. Beetle Drive. British Airways Silver Wings Club. Don’t forget your dice. April 25. Day trip to Harrogate Spring Flower Show. Contact Theo or Sheila on 0161 962 2164. May 2, 12 noon. Walk in Lime Park. Meet at the Red Lion, Disley. May 9, 2pm. Fun Quiz. BA Club. May 16, 12 noon. Walk in the locality. Meet at The George, Moss Lane, Altrincham. May 23, 2pm. A social afternoon. BA Club. May 30. Walk in Marbury Park. Meet in The Birch and Bottle – Junction 10, M56, follow signs for Northwich. Pub on left hand side. June 6. Day trip to Saltaire. More details to come later. June 13, 2pm. Bowling and strawberries. BA Club. June 20, 12 noon. Walk on Lindow Common. Meet at The Range (the old Boddington Arms) on Wilmslow Road. June 27, 12 noon. Walk around Lymm Dam. Meet at The Wheatsheaf, Lymm. Team Name: ___________________________________________________________ Contact Name: _________________________________________________________ Address: ______________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _____________________________ Postcode: _______________________________ Tel No: ________________________________________________________________ Preferred Tee Off Time: __________________________________________________ (Actual tee time will be advised on receipt of entry form and fee. Events include: ‘A Feast of Delights’ Jubilee parade, street festival and party. June 3, 2pm-10.30pm. Manchester City Centre. Free admission. Legs on the Wall (Australia) in ‘Homeland’. Extraordinary show performed as an aerial ballet on the side of the 25-storey Premier Lodge building. July 19-23, 10pm-12 midnight. Free admission. Commonwealth Games Festival Live. July 24 – August 5. Manchester City Centre. Free admission. The Golden Garden – Autumn Fire and Light Festival. A weekend in October. City centre. Wayfarer Credit Union Lottery March 2002 winners 1st prize – £600, Dave Crompton, Groundstaff. 2nd prize – £250, Sue Scully, Airfield Operations. 3rd prize – £150 Peter Mellor, Security 4th prize – £100 Sandra Lloyd, Security PLANE TALK APRIL 2002 Page 23 Arts tickets are on offer The Lowry The Island by Athol Fugard – April 26, 8pm. John Kani and Winston Ntshona. First seen 30 years ago, and performed here by the original two actors who co-devised it, The Island is an astonishing and moving play you will never forget. Set in the notorious Robben Island prison, where Nelson Mandela was incarcerated, The Island is a tribute to the men and women who fought for a free and democratic South Africa. It will thrill you and move you to tears. Oldham Coliseum Love Me Slender by Vanessa Brooks – April 16, 19, 25 and 29. 7.30pm (8pm on April 19). Siobhan is revered by her new recruits – after all, she was ‘Achiever of the Year’ back in 1994. The girls of the ‘Slim for Life’ dieting club are putting everything on the line to power walk their way back into a new look, but is everyone willing to pay the ultimate price? Vanessa Brooks’ poignant comedy follows the club as they battle their way to fitness – what happens when temptation rears its ugly head? Who has the willpower to succeed and what skeletons are likely to fall out of their groaning cupboards? The Bridgewater Hall Family Concert – Halle at the Ballet. May 12. 3pm. Firmly established as one of the most popular dates in the Halle’s diary, members of the English National Ballet return to perform some of the best known music from the ballet repertoire. Featuring music from Ravel, Gershwin, Tchaikovsky and Copland. Conductor: Martin West. A limited number of free tickets are available to MA Group employees and MARSA members for these events. If demand outweighs supply, we will ask an independent person to draw the winners out of a hat. Call the Arts Hotline on ext. 5083 or e-mail plane.talk@man airport.co.uk Your arts reviews Halle Thursday Series – Bridgewater Hall Thank you very much for including me in the draw. Both Isa and I thoroughly enjoyed the concert and hope for our names to be included in draws for future events. We thought that Lang Lang, the young Chinese pianist was going to demolish the piano in his exciting rendition of the Prokofiev Third Piano Concert. Superb! Dave Cornell, MARSA It was an excellent performance, enhanced by the fact that this was my first visit to the Bridgewater Hall, which was an added pleasure. The highlight of the evening was the performance by the young Chinese pianist, Lang Lang, who pounded the keyboard with such enthusiasm and joie de vivre – a very enjoyable evening. Barbara Rayson, MARSA Laurel and Hardy – Oldham Coliseum Just a quick note to thank Plane Talk once again for the free arts tickets. The production of Laurel and Hardy at The Coliseum Theatre, Oldham, was both funny and informative and was extremely well presented. A most enjoyable evening. Thanks again. Martin G. Schofield, Escape Lounge Brilliant show, great seats, looking forward to the next one! Dianne Anderson, Escape Lounge Sing a Song of Sixpence – Chester Gateway Many thanks for the tickets for Sing A Song of Sixpence. It was an entertaining 50 minutes of popular well known nursery rhymes, all performed by one artist with an assortment of costumes and puppets, and set in the grounds of a castle. The story is centred around two maids, Polly and naughty Sukey, with Humpty Dumpty thrown in for good measure. All the children and adults joined in. My daughter sat totally mesmerised by the whole performance – highly recommended for an enjoyable Saturday afternoon. Gaynor Mowe, Retail Win a Pair of tickets to Malta ! For April, Plane Talk is delighted to offer readers the chance to win two tickets to Malta, courtesy of Air Malta. Air Malta is now operating daily scheduled flights from Manchester from March 26, with a peak season frequency of up to 10 flights a week. In addition to the schedule, Air Malta aircraft will also be regular visitors to the Airport operating various charter services. The new summer schedule was announced to guests at Manchester Airport by Manchester United and England footballer Gary Neville, who is the unofficial "Tourism Ambassador" to Malta. able. Air Malta and the Malta Tourism Authority have renewed their partnership to drive sustainable tourism to Malta and Gozo. Air Malta was quick to realise that its success is inseparable from the success of the destination itself. Air Malta is a joint partner in both a TV campaign and also a poster campaign in the Manchester area featuring Gary Neville. Air Malta has been flying to Manchester since 1975, but it is in the past 2-3 years that significant growth has been achieved. Air Malta gained over 29 per cent growth in the past 12 months from Manchester, even against what is recognised as one of the Industry’s most difficult years ever. This summer alone Air Malta will have over 35,000 available seats from Manchester to Malta, an increase of over 7 per cent on last year. Malta and Gozo themselves offer a unique Mediterranean experience. The Maltese islands consist of three inhabited islands, Malta, Gozo and Comino lying around 60 miles south of Sicily. The enviable sunshine record is combined with a real treasure trove of archaeological, historical and cultural sights unmatched anywhere within such a compact and accessible area. The oldest free-standing structures in the world can be found on Gozo, and Valletta is a rococo legacy to the Knights of St John and the world’s greatest military architects. Air Malta attributes its success to several key reasons. The growth in regional scheduled services now provides the north of England consumer with a real choice and not just traditional seven and 14 night charter packages. The Air Malta daily frequency allows a minimum stay of three nights or a Saturday night and up to one month, even on the lowest fare types. All fares are changeable for a very modest fee and are even 80 per cent refund- The fact Malta was once a British colony has also left its impact with the population being able to speak English almost without exception. This really does help visitors from the UK to mix with the locals and make lasting friendships. Another reason why many people return to Malta and Gozo year after year. The Kingsway School proudly presents The Brass Event 2002 QUESTIONS in association with The World Famous Black Dyke Band 1. How many days a week does Air Malta fly from Manchester this summer?__________ 2. Who is Malta’s “Tourism Ambassador”?__________________________________________ Saturday May 25 at 7.30pm 3. What is the minimum stay requirement on Air Malta’s lowest fares?_________________ at the 4. How many inhabited islands are there in the Maltese archipelago?________________ 5. Where would you find the world’s oldest free – standing structures?________________ reigning national brass band champions Plaza Theatre, Stockport Conducted by Nicholas J Childs To advertise in the concert programme please ring Mr Wood at the school for more details. Name: _____________________________________________________________________________ Tickets are priced at £8.50 adults and £7.50 concessions and are on sale now available from the Plaza Theatre on 0161 477 7779 or through the school on 0161 428 7706. Section/Company/Address: ___________________________________________________________ Proceeds from the evening performance and programme advertising fund the day’s workshop for members of the Kingsway Band and those from its feeder primary schools. The pupils benefit from working with the most famous brass band percussion players in the world. The evening concert programme includes items from the workshop performed as a massed band. ____________________________________________________________________________________ Tel. No Work: ________________________________ Home: ________________________________ Closing date for competition: April 30,2002. Only one entry per person. All entries to be sent to Plane Talk, 3rd Floor, Olympic House, Manchester Airport M90 1QX. All correct entries will be put into a draw. Usual Plane Talk competition rules apply. Page 24 PLANE TALK APRIL 2002 Travel jobs available online Fat’ll do nicely! petition where he represented Select Service Partner as part of Compass Group UK & Ireland – a team that took away 107 awards including 18 ‘Best In Class’ and two ‘Best In Show’ awards. “My interest in fat carving started at college, when it used to be part of the catering qualification,” explained Gary. “Since then, my progress has been mainly down to self-tuition and Gary Schofield, 28, from Macclesfield, won a Certificate of Merit in ‘Fat Carving’ with his piece entitled ‘Harry Potter – Potions Class’ at the prestigious biennial competition ‘Hotelympia’, held in London. Gary, head chef at the Lancaster Brasserie & Bar in Terminal 1, at Manchester Airport, worked a total of 30 hours to produce the carving for the com- CHARTERED SURVEYORS LETTINGS & MANAGEMENT ESTATE AGENTS Renting - Letting • Buying – Selling Contact us for our colour property lists, sales or letting advice or a survey. Daily updated website 0161-491 0300 www.chesters-uk.com 0161-902 0202 [email protected] Your Independent Property Professionals I’ve entered six competitions in the last 10 years. The competition at this year’s Hotelympia was tough, as you’d expect competing against some of Britain’s top chefs. I was just thrilled to be part of it, and the fact I came away with an award was a bonus.” So, what’s next for Gary? “I’ve been asked by the same team to put forward a carving for the Culinary World Cup held in Germany later this year and I’m delighted. Like Hotelympia, it’s such a prestigious competition and I’ve already got a couple of ideas which I’ll be keeping secret, of course!” Gary has worked for SSP for over three years and was a banqueting chef before being appointed head chef in the Lancaster Brasserie & Bar. Prior to that, Gary was head chef at the Butcher’s Arms in Hepworth, Huddersfield. Interactive Recruitment & Training (IRT) – the specialist company behind the successful aviationjobsearch.com website – has launched traveljobsearch.com, the first, independent site dedicated to the travel industry’s recruitment needs. With recent data collected by both the World Tourism Association and ABTA* predicting a resurgent travel industry in 2002, traveljobsearch.com will help meet the expected growth in demand for jobs from the sector, providing advertisers and jobseekers with a professionallymanaged service “focussed on filling travel jobs fast”. traveljobsearch.com is designed and built on the tried and tested principles of clarity, speed and ease of use which underpin the success of sister site, aviationjobsearch.com. The new site already features over 1,000 vacancies, from such leading travel firms as Thomson, First Choice, Club Med, Airtours, and Kuoni. These cover varied employment opportunities in the travel management, leisure and entertainment sector – including cruiseship jobs, ticketing, overseas representatives, agency personnel, customer services and graduate/gap year placements. The site is easy to navigate. Users can check the details of the vacancies at the click of a button. Jobseekers can also register to receive new information on specific types of jobs via a free email service, which provides upto-the-minute information about the latest vacancies. Based in Burgess Hill, West Sussex, IRT is the leading, independent net recruitment and training specialist for the aviation sector. aviationjobsearch.com features over 3,500 of jobs on its site from employers and leading recruitment agencies. 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