Who is Vivienne Mackinder?

Who
is
Vivienne
Mackinder?
The
Hairdressers
‐
hairdresser.
International ICON Irish Hairdressing Federation
Fashion Director for Inter Coiffure North America
North American Hair Styling Awards honouree
“Life Time Achievement Award”
5 time winner of the North American Hair Styling Awards
Producer and Director of the Documentary film series
“ I’m Not just a Hairdresser”
Founder of HairDesignerTV.com
John Maxwell certified coach and key note speaker
Dr
John
Maxwell
•  NY
Times
Best
Seller
•  Wri8en
Over
60
Books
•  3rd
Best
Seller
On
Amazon
•  Voted
Year
ACer
Year
As
The
World
Leadership
Expert
•  My
Mentor
John
Maxwell
Today
we
will
review
a
few
chapters
from
2
Mastermind
Series
The
21
Irrefutable
Laws
of
Leadership
Everyone
Communicates
Few
Connect
Warren
Buffet
was
asked
what
is
the
most
important
thing
to
invest
in
during
these
financially
challenging
:mes?
He
replied,
“Invest
in
your
self.”
•  When
you
develop
yourself
you
add
value
to
your
life
•  When
you
develop
others
your
success
will
mulKply
•  Success
is
even
more
wonderful
when
you
add
Significance
by
adding
value
to
others
The
Mastermind
Programs
Will
Address
The
Most
Common
FrustraJons
Within
The
Workplace
Typical
problems
1.  Lots
of
communicaKon
but
very
li8le
connecKng!
2.  Drama
!!!!
Wasted
energy!!
3.  ME
ME
ME
AND
I
–
“What’s
in
it
for
me”
aXtude
4.  Job
verses
a
career
‐
Watching
the
clock,
your
heart
leC
your
job
but,
you
did
not
make
it
official
5.  Lack
of
teamwork
6.  Weak
salon
culture
(a
divide
among
the
troupes)
7.  Not
busy
behind
the
chair
–
bored
and
loss
of
confidence
8.  Struggling
to
make
ends
meet
21
Laws
Week
5
–
Law
of
the
Picture
Get
Out
Of
Your
Head
And
Step
Into
Your
Greatness
•  Whiners
will
shrink
away
from
the
challenge
Get
Out
Of
Your
Head
And
Step
Into
Your
Greatness
•  Whiners
will
shrink
away
from
the
challenge
•  Winners
stretch
to
the
challenge
Get
Out
Of
Your
Head
And
Step
Into
Your
Greatness
People
do
what
people
see.
Simplicity
I
had
a
great
Mentor
and
stretched
towards
the
challenge.
21
laws
–
Week
1
–
Law
of
Influence
Week
6
‐
Law
of
the
Big
picture
Simplicity
THE
GAP
•  We
work
in
a
billion
dollar
industry.
•  There
are
five
hundred
and
fiCy
thousand
salons
in
the
USA
The
Gap
•  85%
of
salons
are
struggling
to
make
a
profit
•  The
stylists
Gap
$20,000
a
year
low
end
•  High
end
$100,000
to
$700,000
a
year
•  Why
the
GAP?
21
Laws
‐
Week
2
‐
The
law
of
buy
in
‘
People
buy
into
the
leader,
then
the
vision’
Q
&
A
Mary
BruneX
Average
technical
skills
and
brilliant
connecKng
skills
Brilliant
technical
skills
and
weak
connecJng
skills
SIMPLICITY
HAIR
EXTENSIONS
HOW
WOULD
YOU
LIKE
TO
MAKE
YOUR
MONTHLY
INCOME
IN
A
DAY?
Impossible?
When
you
were
an
assistant
you
were
earning
$8
an
hour
$1280
month
Many
of
you
NOW
are
making
what
you
made
in
a
MONTH….
in
a
DAY.
You
have
done
this
once,
so
why
not
make
your
make
your
current
monthly
salary
in
a
day?
21Laws
Week
5
Law
of
Victory
–
Leaders
find
a
way
for
the
team
to
win
•  How
Do
We
Increase
Our
Worth
Behind
The
Chair?
$
Power
QuesJons
•  You
may
be
asking,
“When
are
good
things
coming
my
way?”
Power
QuesJons
•  You
may
be
asking,
“When
are
good
things
coming
my
way?”
•  Power
QuesKon:
“What
am
I
doing
to
be
worth
more?”
Power
QuesJons
•  You
may
be
asking,
“When
are
good
things
coming
my
way?”
•  Power
QuesKon:
“What
am
I
doing
to
be
worth
more?”
Ask
Yourself
These
QuesJons
What
Am
I
Worth
In
The
Marketplace?
There
are
3
principles
to
the
Law
of
CompensaKon
1.  What
is
the
need
for
what
I
do?
2.  How
high
are
my
skill
levels?
3. What
is
the
cost
to
replace
me?
Beliefs
‐
Power
thoughts
“We
don't
get
what
we
want
in
our
lives,
we
get
what
we
believe
about
ourselves”
For
example:
‐
Icon
hairdressers
self
belief.
•  Sally
Hershberger
•  Ted
Gibson
21
Laws
–
•  Oribe
Week
3
The
Law
of
MagneKsm
How
do
you
Increase
Your
Worth?
A
person
will
never
out
perform
their
own
self
esteem
•  Self
image
how
others
see
you
•  Self
esteem
how
you
see
yourself
•  Think
about
the
quality
of
your
consultaKons,
are
they
truly
adding
value
to
your
clients
life?
•  Are
you
maximizing
your
business
building
opportuniKes?
• Remember
‐
Your
consultaKons
are
filtered
through
your
own
percepKon,
knowledge
and
self
belief.
Q
&
A
Mary
BruneX
The
Danger
Of
Playing
On
The
CompeKKve
Field
Instead
Of
The
CreaKve
Field
•  en∙vi∙ous
adj
•  1. WanKng
to
have
somebody
else’s
success,
good
fortune,
qualiKes,
or
possessions.
•  jeal∙ous
adj
•  1. Feeling
bi8er
and
unhappy
because
of
another’s
advantages,
possessions,
or
luck.
Playing
On
The
CompeKKve
Field
Instead
Of
The
CreaKve
Field
CompeKKve
statements
(conscious
and
subconscious
thoughts
or
acKons)
1.  I
have
to
do
be8er
than
Joe
2.  My
success
is
based
on
the
others
failure
(I
won
because
they
lost)
3.  She
always
gets
the
new
clients
4.  Its
not
fair!
GOING
NOWHERE
EXCEPT
TO
THE
HOUSE
OF
DRAMA
CreaKve
power
quesKons
1.  How
can
I
be8er
my
personal
best?
2.  Who
could
be
my
mentor
to
support
and
empower
me?
3.  What
do
I
need
to
learn?
4.  What
are
my
natural
giCs
and
am
I
using
them?
5.  Am
I
working
to
my
strength
zone?
GOING
TO
THE
TOP
Salon
drama
1.
Jumping
to
conclusion
2.
Looking
to
be
offended
3.
Making
stuff
up
4.
Lack
of
noble
intent
21
Laws
Week
‐2
Law
of
Solid
Ground
Week‐
3
Law
of
Respect
Q
&
A
Mary
BruneX
21
Leadership
and
influence
•  The
law
of
the
lid
Excuses
are
like
exit
signs
on
the
roadway
to
success,
it
is
easier
to
recover
from
a
failure
than
an
excuse.
MASTERMIND
SERIES.
21
Laws
of
Leadership
•  The
law
of
the
lid
Everything
rises
and
falls
on
leadership
Leadership
is
influence
MASTERMIND
SERIES.
Week
1
Law
of
the
Lid
Success
with
out
leadership
has
a
LID
•  The
higher
you
want
to
climb,
the
more
you
need
leadership.
•  The
greater
the
impact
you
want
to
make,
the
greater
your
influence
needs
to
be.
So
what
is
leadership?
Well,
leadership
encompasses
far
more
than
most
people
iniKally
think
..
It
starts
with
leadership
of
self
..
then
leadership
of
others
The
Myths
of
leadership
•  See
if
you
recognize
any
of
them.
•  The
management
myth:
I
think
people
oCen
get
management
and
leadership
mixed
up
..
Management
can
be
a
part
of
leadership
..
But,
just
because
you
can
manage
something
efficiently
..
doesn’t
mean
you
can
lead.
•  Management
is
doing
things
right
•  Leadership
is
doing
the
right
things
Management
is
•  efficiency
–
control
‐
managed
risks
Leadership
is
direcKon
..
enthusiasm
..
inspiraKon
..
influence.
•  People
oCen
think
they’re
the
same
thing
..
but
they’re
really
not
..
monitoring
what
Kme
people
come
in
to
work
..
how
long
they
have
for
lunch
..
that
sort
of
thing
..
it’s
not
the
same
thing
as
leading
an
inspired
team
..united
in
pursuit
of
a
challenging
goal
is
it?
John
Maxwell
Leadership
Philosophy
•  Here
is
what
you
can
expect
from
the
process
as
we
engage
the
laws:
•  We
will
learn
the
law
as
an
overview.
•  We
will
discuss
living
the
law.
•  We
will
lead
others
to
the
law.
21
Laws
of
Leadership
1.  The
Law
of
the
Lid
How
well
you
lead
determines
how
successful
you’re
going
to
be.
21
Laws
of
Leadership
1.  The
Law
of
the
Lid
How
well
you
lead
determines
how
successful
you’re
going
to
be.
2.
Influence
Leadership
is
influence
..
nothing
more
nothing
less
21
laws
of
Leadership
1.
The
Law
of
the
Lid
How
well
you
lead
determines
how
successful
you’re
going
to
be
2.
Influence
Leadership
is
influence
..
nothing
more
nothing
less
3.
Process
Leadership
develops
day
by
day
not
in
a
day
Week
1
–
Laws
of
the
Lid,
Influence
and
Process
The
Law
of
Process
Leadership
develops
daily
not
in
a
day
Leadership
is
like
invesKng
–
it
compounds.
The
law
of
Process
Champions
do
not
become
champions
in
the
ring
they
are
merely
recognized
there
The
Law
of
Process
The
Law
of
Process
10,000
hours
of
perfect
pracKce
is
required
to
achieve
the
level
of
mastery
to
be
world
class
Outliers
by
Malcolm
Gladwell
The
Law
of
Process
10,000
hours
of
perfect
pracKce
is
required
to
achieve
the
level
of
mastery
to
be
world
class
The
average
person
will
apply
4,000
hours
over
the
course
of
10
years
Outliers
by
Malcolm
Gladwell
Q
&
A
Mary
BruneX
The
power
of
your
mind
You
will
always
move
into
the
direcKon
of
what
you
focus
on
•  Find
black
•  Find
red
21
Laws
Week
2
–
The
Law
of
NavigaKon
What
are
your
life
rituals?
•  Your
life
rituals
are
based
on
your
values
today
•  To
evaluate
your
prioriKes
consider:
How
you
spend
your
Kme?
Where
do
you
spend
your
money?
(your
check
book
and
your
date
book
tell
the
story)
21
Laws
‐
Week
6
–
The
Law
of
PrioriKes
“People
always
make
Bme
to
do
the
things
they
really
want
to
do.“
–
Anonymous
•  Everything
we
do
is
an
investment
of
Kme.
•  When
we
watch
television,
we’re
making
an
investment
in
entertainment.
•  If
we
watch
a
show
that
is
horrible,
we’ve
made
a
bad
investment
and
receive
a
poor
return
for
our
Kme.
21
Laws
Week
6
–
Law
of
Sacrifice
Week
4
‐
Law
of
AddiKon
“Time
will
take
your
money,
but
money
won’t
buy
Bme.“
James
Taylor
InvesKng
Kme
or
wasKng
Kme
To realize the value of one year:
Ask a student who Has failed a final exam.
To realize the value of one month:
Ask a mother who has given birth to a premature baby.
To realize the value of one week:
Ask an editor of a weekly newspaper.
To realize the value of an hour:
Ask the parent on an hourly salary with 6 children to feed.
To realize the value of one minute:
Ask a person who has missed their flight.
To realize the value of one-second: Ask a person who has survived an accident.
To realize the value of a 10th of a second: Ask the silver Olympic medalist
Turn
the
staff
room
“minimum
wage
room”
into
the
empowerment
room.
21
Laws
‐
Week
6
‐
Law
of
Sacrifice
Week
6
‐
Law
of
PrioriKes
MASTERMIND
GROUPS
AN
INDIVIDUAL
MAY
WIN
A
TROPHY
BUT,
A
TEAM
WILL
WIN
THE
CHAMPIONSHIP
21
Laws
Week
4
–
Law
of
ConnecKon
Week
4
–
Law
of
the
Inner
Circle
Mastermind
Series
#2
Vivienne
Mackinder
f o u n d e r o f H a i r D e s i g n e r Tv. c o m CerJfied
Coach
and
Keynote
Speaker
for
John
Maxwell
CommunicaKon
verses
ConnecKng
Barriers
to
finding
common
ground
•  Is
technology
helping
us,
or
hurKng
us?
•  Rapport
increasing
your
influence.
Masterind
Series
Everyone
Communicates
Few
Connect
COMMUNICATION
ConnecKng
goes
beyond
words
WORDS
7%
TONE
OF
VOICE
38%
NON
VERBAL
55%
“People
do
not
care
how
much
you
know
unBl
they
know
how
much
you
care.”
By
John
Maxwell
What Is Your
Lifestyle?
What is valuable to you as a client? How would you describe your image and
lifestyle? Using the scoring system below (5 - Most Important; 0 - Not
Important), mark what you value as the most important when considering
your hairstyle.
1. Lifestyle - Image - Personality
2. Age Appropriate
3. Bone Structure/Profile
4. Body Type and Height
5. Hair Texture
6. Hair Extensions - Thicken or Length
7. Growth Patterns - Hairlines
8. Color
9. Texture Service
10. Treatments for Healthy Shiny Hair
11. High or Low Maintenance Styling
12. Budget Range:
From $
to $
Uninterested
Uncommi8ed
Unprepared
Uncomfortable
CommunicaKon
verses
ConnecKng
ConnecJng
PracJces
Barriers
to
finding
common
ground:
AssumpKon
Arrogance
“I
already
know
what
others
know,
feel
and
want.”
“I
don’t
need
to
know
what
others
know,
feel
or
want.”
Control
Indifference
“I
don’t
care
to
know
what
others
know,
feel,
or
want.”
“I
don’t
want
others
to
know
what
I
know,
feel
or
think.”
ConnecJng
PracJces
Choices
to
finding
common
ground:
Availability
Listening
QuesKons
Thoughyulness
Openness
Likeability
Humility
Adaptability
Vidal
Sassoon
told
me
to
always
look
at
my
clients
with
a
“tender
eye
not
a
judging
eye”
1. Do
you
show
how
much
you
CARE?
2. Do
you
show
how
much
you
wish
to
HELP?
3. Have
you
earned
TRUST
?
21
Laws
Week
5
‐
Law
of
ConnecKon
Mastermind
Series
Vivienne
Mackinder
f o u n d e r o f H a i r D e s i g n e r Tv. c o m CerJfied
Coach
and
Keynote
Speaker
for
John
Maxwell
Q
&
A
Mary
BruneX
60
day
test
1.  Write
down
the
things
you
want
to
change
2.  Post
on
a
board
3.  If
you
think
the
changes
will
happen
without
doing
anything,
look
at
the
list
in
60
days.
4.
If
you
feel
that
you
need
to
make
changes,
lets
set
up
a
plan
for
success..
Mastermind
Groups
This
may
be
the
best
giC
you
gave
yourself
and
your
team
• 
• 
• 
• 
7
week
program
“21
Irrefutable
Laws
of
Leadership”
Ticket
price
$550
salon
If
you
sign
up
with
in
the
next
24
hours
$450
Dates:
Jan
4th
to
15th
Feb
•  Empowering
you
and
your
business
•  The
teachings
are
archived
•  pdf
print
outs
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