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HEALTHCARE BUSINESS MONTHLY May 2014 www.aapc.com Coding | Billing | Auditing | Compliance | Practice Management Orthopaedic Injury Coding New vs. Established Basics: 30 Understand and apply patient requirements 2014 OIG Work Plan: 48 Target risk areas and amp up audit efforts Improve Finances with Benchmarks: 56 Get revenue cycles in order pre- and post-ICD-10 ital. g i d g n i o yg b g n i d o your c Build on your knowledge base with our digital online coding tools. Optum™ eSolutions are digital online coding and reference tools designed to enhance your coding capabilities. Code with speed and increased accuracy while easing the transition to ICD-10, boosting your bottom line and raising productivity. ADD-ON I-10 Map Manager EncoderPro.com streamlines coding with one-click access to ICD-10-CM and -PCS codes, coding guidelines and mapping tools, as well as ICD-9-CM, CPT® and HCPCS code sets. 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Call: 1-800-464-3649, option 1 Visit: optumcoding.com/transition Healthcare Business Monthly | May 2014 COVER | 36 ■ Coding/Billing Don’t Let ICD-10 Orthopaedic Injury Coding Trip You Up Heidi Stout, CPC, COSC, CCS-P [contents] ICD-10: Orthopedic Injury Coding ■ Coding/Billing ■ Auditing/Compliance ■ Practice Management New vs. Established Basics: 30 Understand and apply patient requirements 2014 OIG Work Plan: 52 Target risk areas and amp up audit efforts Improve Finances with Benchmarks: 56 Get revenue cycles in order pre- and post-ICD-10 42 ICD-10-CM External Cause Codes Tell the Whole Story 48 2014 OIG Work Plan: Target Your Risk Areas 58 EHRs: Computer Functions Facilitate Fraud Evan M. Gwilliam, DC, MBA, CPC, CCPC, CPC-I, CCPC, CPMA, NCICS, MCS-P Michael D. Miscoe, JD, CPC, CASCC, CUC, CCPC, CPCO Tim McCormack, JD, and Mary Inman, JD [continued on next page] www.aapc.com May 2014 3 Healthcare Business Monthly | May 2014 | contents 20 ■Coding/Billing 20 Two Friends Inspire Others with Courage Freda Brinson, CPC, CPC-H, CEMC 24 Not All Spinal Cages Are Created Equal Paula Vandenberg, CPC, CPC-H 26 Guidelines? What Guidelines? Ken Camilleis, CPC, CPC-I, CMRS, CCS-P 30 New vs. Established: Brush Up on the Basics 46 G.J. Verhovshek, MA, CPC 32 Balloon Uterine Stent Placement During Hysteroscopic Surgery Michella Van Antwerp, CPC, CASCC ■Auditing/Compliance 46 Answer Common HIPAA Questions Marcia L. Brauchler, MPH, CMPE, CPC, CPC-H, CPC-I, CPHQ ■ Practice Management 52 CPT® Code Valuations Matter for Your Bottom Line 52 Candice Ruffing, CPC, CPB, CENTC 56 Revenue Benchmarks Improve Finances During the Big Move Ken Bradley 60 Invest in Yourself to Advance Your Career Sylvia Partridge, CPC, CGSC DEPARTMENTS EDUCATION 7 Letter from Member Leadership 62 Newly Credentialed Members COMING UP 66 Minute with a Member 10 Letters To the Editor Online Test Yourself – Earn 1 CEU 11 Healthcare Business News 12 AAPC Chapter Association www.aapc.com/resources/publications/ healthcare-business-monthly/archive.aspx •• Locum Tenens 14 Local Chapters: 2014-15 AAPC Chapter Association Board On the Cover: •• HEALTHCON 18 Dear John •• CPT® 20610 28 A&P Tips •• Care Plan Oversight •• Physician Communication 4 9 Opinion Page: ICD-10 Healthcare Business Monthly 33 Why I Code 45 A&P Quiz Heidi Stout, CPC, COSC, CCS-P, explains how anatomy is key to ICD-10 coding for orthopaedic injuries. Cover design by Tina Smith. Learn More and Do More in Medical Auditing AAPC's CPMA® Online Auditing Training course prepares experienced coders for the challenging role in medical auditing. Whether you are a coder looking to enhance your auditing skills or an experienced auditor wanting to broaden your knowledge in all specialties, this course is for you. Earn 20 CEUs while you prepare for the CPMA exam. $ $ $ $ 1-800-626-2633 aapc.com/cpma Serving 129,000 Members – Including You! Go Green! Why should you sign up to receive Healthcare Business Monthly in digital format? Here are some great reasons: HEALTHCARE BUSINESS MONTHLY Coding | Billing | Auditing | Compliance | Practice Management May 2014 • You will save a few trees. • You won’t have to wait for issues to come in the mail. • You can read Healthcare Business Monthly on your computer, tablet, or other mobile device-anywhere, anytime. • You will always know where your issues are. • Digital issues take up a lot less room in your home or office than paper issues. Go into your Profile on www.aapc.com and make the change! Director of Publishing Brad Ericson, MPC, CPC, COSC [email protected] Managing Editor John Verhovshek, MA, CPC [email protected] Editorial Michelle A. Dick, BS Renee Dustman, BS advertising index American Medical Association............................................ 29 www.ama-assn.org and www.amastore.com Audio Educator....................................................................10 www.audioeducator.com CodingWebU.com............................................................... 44 www.CodingWebU.com HealthcareBusinessOffice LLC..............................................33 www.HealthcareBusinessOffice.com Kareo, Inc.............................................................................61 www.kareo.com NAMAS/DoctorsManagement.......................................23, 45 www.NAMAS-auditing.com Optum360TM A leading health services business................... 2 www.optumcoding.com Physician Audit Consultants................................................55 www.physicianauditconsultants.com The Coding Institute, LLC.....................................................13 www.SuperCoder.com Westchester Medical Center Advanced Physician Services.... 25 www.westchestermedicalcenter.com/ advancedphysicianservices.com ZHealth Publishing, LLC.......................................................41 www.zhealthpublishing.com Speak Up and Be Heard! 6 Healthcare Business Monthly Production Tina M. Smith, AAS Renee Dustman, BS Advertising/Exhibiting Sales Manager Jamie Zayach, BS [email protected] Address all inquires, contributions, and change of address notices to: Healthcare Business Monthly PO Box 704004 Salt Lake City, UT 84170 (800) 626-2633 ©2014 Healthcare Business Monthly. All rights reserved. Reproduction in whole or in part, in any form, without written permission from AAPC is prohibited. Contributions are welcome. Healthcare Business Monthly is a publication for members of AAPC. Statements of fact or opinion are the responsibility of the authors alone and do not represent an opinion of AAPC, or sponsoring organizations. CPT® copyright 2013 American Medical Association. All rights reserved. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT®, and the AMA is not recommending their use. The AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. The responsibility for the content of any “National Correct Coding Policy” included in this product is with the Centers for Medicare and Medicaid Services and no endorsement by the AMA is intended or should be implied. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, nonuse or interpretation of information contained in this product. CPT® is a registered trademark of the American Medical Association. CPC®, CPC-H®, CPC-P®, CPCOTM, CPMA®, and CIRCC® are registered trademarks of AAPC. Volume 1 Number 5 May 1, 2014 Healthcare Business Monthly (ISSN: 23327499) is published monthly by AAPC, 2480 South 3850 West, Suite B, Salt Lake City UT 84120-7208, for its paid members. Periodicals Postage Paid at Salt Lake City UT and at additional mailing office. POSTMASTER: Send address changes to: Healthcare Business Monthly c/o AAPC, 2480 South 3850 West, Suite B, Salt Lake City UT 84120-7208. Letter from Member Leadership The Day After T his letter marks the half-way point of my National Advisory Board (NAB) appointment and, as with everything in my life, the time is flying. ICD-10 will get here before we know it, too. The implementation date may have changed, but the reality of it hasn’t. Many of you are already experiencing ICD-10, either in the preparation mode or the dual coding mode. At some point, the new diagnosis code set will be implemented, and we must be prepared—for the day of, and the “day after.” Look Beyond the Transition It seems that we have been so preoccupied with preparing for the transition that not enough thought has been given to what will happen after ICD-10 is impemented. Industry professionals are already telling us to expect production slowdowns, learning curve interruptions, increased denials, resource limitations, and cash-flow disruptions. Many suggest that providers insure their cash flow by establishing a three to six month reserve, to use as operational insurance to protect against dips in revenue. ICD-10 Aftershocks The aftermath of ICD-10 transition will be much like an earthquake. The practical definition of an earthquake is a geological seismic adjustment. If you think about it, ICD10 is essentially that: an adjustment. When an earthquake happens, it’s not just the area where it occurs that’s affected. A single earthquake can have hundreds of aftershocks, spreading out like ripples on a pond from a thrown rock. Each aftershock is an adjustment to the adjustment or ripple that occurred before it, spreading out to affect areas that were never directly affected by the original event. In many ways, ICD-10 will have similar implications—aftershocks, adjustments, and adjustments to adjustments. Anticipating and planning for the aftershocks should be part of your ICD-10 readiness plan. But the reality is that every provider and payer is unique, and the transition and aftershocks experienced by providers and payers will be equally unique. The aftershocks that will be the most difficult to manage are the ones that blindside us, the ones we do not anticipate. The Timed Environment Is Vulnerable I believe anything that happens in a “timed” environment, whether it’s timely filing, clean claim filing, contract language mandating certain time frames, denials, and internal goals, can be affected by ICD-10. It’s important to remember that even though the human part of these processes may understand the delays and slow downs, the automated parts may not. It behooves every provider to look at where the lion’s share of their reimbursement comes from and review the flexibility of each, including their ICD-10 readiness. It’s impossible to anticipate every scenario, but those who make an effort to be mindful of the day after will have much better footing in dealing with unanticipated problems as they arise. It seems that we have been so preoccupied with preparing for ICD-10 transition that not enough thought has been given to the “day after.” On a Different Matter Entirely I look forward to sharing a recap of the wonderful times and inspiration experienced at April’s HEALTHCON in the June edition. As always, now and in the days to come, I wish you the very best. David Dunn, MD, FACS, CIRCC, CCVTC, CCC, CPC-H, CCS, RCC President, National Advisory Board www.aapc.com May 2014 7 It’s that time of year again for... Attend your local chapter meeting in May to: •EarnFREE/lowcostCEUs •Meetotherlocalcoders •Supportyourlocalchapter •Wingreatprizes Don’twanttogoalone?Great!Takeafriendandhelpyourchapterwin prizesandnationalrecognition.(Non-memberswelcome!) Ifyou’veneverbeentoalocalchaptermeetingMayMAYniaistheperfect timetogetoutandseewhatyou’vebeenmissing! FindyourLocalChapter byvisiting: www.aapc.com/MAYNIA Opinion: ICD-10 By Melissa L. Weintraub, CPC ICD-10 Delayed, Again … Now What? Make the most of the reprieve to prepare for the inevitable. I watched the actions of Congress on March 27 and March 31 with bated breath. It came as no surprise that they put another “patch” over the festering Sustainable Growth Rate (SGR) formula to forestall a severe cut in Medicare payments to physicians. Whether the patch is the right thing to do is a completely different story. Incorporating a delay to ICD-10 in the H.R. 4302 bill, however, took me and most of my colleagues completely by surprise. We have all been counting down to October 1, 2014. At the HIMSS Conference in February, Centers for Medicare & Medicaid Services Administrator Marilyn Tavenner announced that there would be no further delays of ICD-10. She said it would happen in no uncertain terms. Why We Should Champion for ICD-10 photo by iStockphoto © Nastiall I have heard many theories on whether ICD-10 will ever happen. My money says it will. It must happen for all of the reasons the United States sought to adopt it in the first place: • Additional data will be available for tracking public health • ICD-9-CM is outdated and maximized With ICD-9-CM, we do not have the granularity of data that can help in public health planning and initiatives. Granted, I have heard many physicians complain that no one cares if the injury is on the left or the right; the granularity of the data is meaningless. Perhaps they are correct. There is a definite need for the laterality discussion down the road. For now, let’s talk about the benefits of ICD-10’s specificity. For example, consider public health awareness of a new cluster of Group A Streptococcus bacteria (strep throat) that’s showing resistance to antibiotics. That information can be gleaned from ICD-10 diagnosis coding without the need to dig through charts, and provide clues to a potential outbreak. In another example, imagine a cluster of women who are all developing pregnancy-induced hypertension in the same trimester, approximately the same week of pregnancy, and in the same geographical area. Without ICD-10’s specificity, this sort of thing could go unnoticed. The research capabilities with ICD-10’s enhanced data are astronomical, and our ability to use that data to find the cause and effect for diseases is so incredibly important for public health. I find it mind-blowing that the brakes have been put on again. Where Do We Go from Here? ICD-10 has never really been a “coding” problem. The problem lies in documentation and electronic transmission. Just because ICD-10 is delayed until at least October 1, 2015 doesn’t mean our quest for self-improvement and quality care should stop. Physicians should continue to improve documentation to ensure quality medical records. Coders should continue to look at records to assist physicians in knowing what additional information will need to be documented down the road to ensure proper payments. Payers should continue their efforts, as well, testing end-to-end electronic transmission to ensure claims safely move from point A to point B. We have made great strides in preparing for ICD-10. If we continue to move forward, not only will we experience fewer growing pains when ICD-10 is finally released, but we will all be better for it. Melissa Weintraub, CPC, is coding compliance specialist with Nova Compliance Group in Troy, Mich. She has more than 20 years of healthcare experience in billing, coding, compliance, education, and software development. Weintraub is a former administrator for both a large health system and billing company in the Detroit area. A certified ICD-10 instructor, Weintraub teaches ICD-10-CM and ICD-10-PCS programs through the American Institute of Healthcare Compliance. Weintraub is preparing for her CPC-I credential, and she is a member of the Macomb Township, Mich., local chapter. www.aapc.com May 2014 9 Please send your letters to the editor to: [email protected] Letters to the Editor No Joke: It’s Yolk, Not Yoke I enjoyed reading “Identify Signs and Symptoms of Allergic Reactions” in March 2014. I did get a bit confused, or more so, amused. In the list of items that cause allergic reactions on page 23, it says, “Egg - egg white, egg yoke.” I have seen cartons of eggs, but never all 12 yoked together. Lee Spitzer, BA, CPC-A Mid-level Providers May Report Services “Authenticate Services with Proper Physicians’ Signatures” (March 2014, pages 26-27) states: Incident-to a physician’s professional services means the services or supplies are furnished as an integral, although incidental, part of the physician’s personal professional services in the course of diagnosis or treatment of an injury or illness. Only the past, family, and social history and review of systems may be documented by ancillary personnel incident-to, and incorporated in the evaluation and management (E/M) documentation, which must be reviewed and signed by the billing provider. To provide additional detail beyond the scope of the article, please note that ancillary personnel can also take vitals. Non-physician practitioners (mid-level providers) who are also identified by Medicare in the ancillary personnel category may perform the entire service. And in an office that is hospital-based, when a visit is shared/split, both providers (the physician and qualified non-physician provider) may document in the note to substantiate the service. Additionally, physician assistants must have their notes “signed” by a supervising physician within three days, as do certified registered nurse practitioners at periodic intervals (by license, in Pennsylvania; the rules may differ from state-to-state). Suzan Hauptman, MPM, CPC, CEMC, CEDC Give a Pat on the Back, Get One Back Billing/coding, post Acute, compliAnce, hospitAls yES, wE HAVE ALL THE ANSwERS! We provide exclusive healthcare webinars, but did you know we also provide specific healthcare coding conferences? The highest selling healthcare conferences cover a wide range of topics like - Medical Coding, Billing, Compliance (HIPAA, REAC, STARK, FDA regulations), CPT® changes, ICD-10 education, documentation challenges, and other guidelines on E/M, modifiers, OIG work plan and fee schedule updates. We designed our healthcare conferences to keep you in the forefront of your field. Speakers Conferences Barbara J. Cobuzzi Betty A. Hovey Dorothy D. Steed Elisa Bovee Duane Abbey Wayne J. Miller Jill M. Young Keri Hart Jim Sheldon-Dean Dorothy D. Steed ICD-10 Otolaryngology ICD-10 for Oncology & Hematology ICD-10-CM for Ear & Mastoid Conditions Medicare Skilled Rehabilitation Documentation Meeting the Physician Supervision Challenge Critical Terms And Issues Under Provider-Biller/Coder Contracts Patient Care Management - CPO, TCM & CCCC Medicare Part B: Program Development in the SNF Compliance with HIPAA Security and Breach Rules - What Every Medical Office Must Know The Power of ERISA in Getting Your Claims Paid – Examination of Recent Caselaw Log on to www.audioeducator.com and check our upcoming and on-demand webinars for your specialty. You can also buy CD recordings and PDF transcripts. DISCOUNT: If you register for an event now, enter AAPC10 at checkout for 10% discount! 2222 Sedwick Drive, Durham, NC 27713 | Tel: 1-866-458-2965 [email protected] | www.audioeducator.com 10 Healthcare Business Monthly Healthcare Business News Ohio and Feds Indict “Dr. Feel Good” for Fraud An Akron, Ohio, physician, Adolph Harper, and three of his employees were indicted for illegally prescribing hundreds of thousands of doses of prescription painkillers and anti-anxiety medications (OxyContin®, Percocet®, Roxicet®, Opana®, methadone, and others) from 2009-2012. The prescriptions were for no legitimate medical purposes, and Harper allegedly continued to write prescriptions to “patients” even after several died of drug overdoses. Harper would write prescriptions to patients who presented to his office with clear signs of drug addiction. Often he did not examine or even see them at all, but would write prescriptions, according to the indictment. When Harper was not in the office, a staff member would write out prescriptions on Harper’s prescription pad. “The charges describe a defendant who is simply a drug dealer with a stethoscope who happens to work from a medical office instead of a street corner,” said U.S. Attorney for the Northern District of Ohio Steven M. Dettelbach. “His actions destroyed families and lives.” Harper’s charges go beyond drug distribution; he is also being charged with health insurance fraud. According to a March 26 press release from the U.S. Attorney’s Office Northern District of Ohio, the insurance fraud was specifically for: 1. Submitting insurance claims for services using a higher billing code than the service justified; 2. Submitting insurance claims for unperformed services; 3. Billing an insurance provider for a service after collecting a cash payment for the same service; and 4. Causing the submission of insurance claims for prescriptions of controlled substances that were issued outside the usual course of professional practice and not for legitimate medical purposes. Cleveland’s Resident Agent in Charge of Drug Enforcement Administration Geno Corley said, “This case was initiated by the Akron Police Department and investigated by FBI, Health and Human Services with assistance from the DEA Cleveland Resident Office, Ohio State Board of Pharmacy and the State of Ohio Medical Board.” “This is great example of how state and federal collaboration can work to combat prescription drug abuse,” said Kyle Parker, executive director of the Ohio State Pharmacy Board. Source: March 26 press release from the U.S. Attorney’s Office Northern District of Ohio, “Akron Physician and Three Employees Indicted For Illegally Prescribing Hundreds of Thousands of Painkillers and Other Pills” (www.justice.gov/usao/ohn/news/2014/26marad. html) Medicare FFS Payment Reduction Continues The Medicare fee-for-service (FFS) program sequestration that began April 1, 2013 has been extended through April 1, 2015. Claims with dates of service on or after April 1, 2013 paid under the FFS program continue to be subject to a 2 percent payment reduction. The Budget Control Act of 2011 requires, among other things, mandatory across-the-board reductions in federal spending, also known as sequestration. As required by law, President Obama issued the sequestration order on March 1, 2013. Jurisdiction 11 Medicare administrative contractor Palmetto GBA explains on its website that the payment reduction applies to all claims paid under the Medicare FFS program, including drugs and durable medical equipment, prosthetics, orthotics, and supplies. Medicare electronic health record incentive payments and payments to beneficiaries for unassigned claims are subject to the 2 percent reduction, as well. The reduction is taken from the final payment amount, after the approved amount is determined and the deductible and coinsurance is applied. Physicians, practitioners, and suppliers who bill claims on an unassigned basis are encouraged to discuss with beneficiaries the impact of sequestration on Medicare’s reimbursement. Palmetto GBA provides this example of how the sequestration affects payments for unassigned claims: A non-participating provider bills an unassigned claim for a service with a Limiting Charge of $109.25. The beneficiary remains responsible to the provider for this full amount. However, sequestration affects how much Medicare reimburses the beneficiary. The non-participating fee schedule approved amount is $95.00, and $50.00 is applied to the deductible. A balance of $45.00 remains. Medicare normally would reimburse the beneficiary for 80% of the approved amount after the deductible is met, which is $36.00 ($45.00 x 80% = $36.00). However, due to the sequestration reduction, 2% of the $36.00 calculated payment amount is not paid to the beneficiary, resulting in a payment of $35.28 instead of $36.00 ($36.00 x 2% = $0.72). For Part B claims, the reduction appears at the line level and for Part A claims, at the claim level, and is indicated on the electronic remittance advice or standard paper remittance with claim adjustment reason code 253. www.aapc.com May 2014 11 AAPC Chapter Association: Annual Report By Brenda Edwards, CPC, CPB, CPMA, CPC-I, CEMC Oh, What a Year! AAPC Chapter Association chair reflects on the 2013-2014 board’s accomplishments. B efore I recap the accomplishments of the 2013-2014 AAPC Chapter Association board of directors, I want to provide an excerpt from our mission statement that sums up our driving force. The AAPC Chapter Association board of directors is: … established to create, maintain and sustain the infrastructure, through approachable and accountable representation, necessary to empower local chapters to function in support of AAPC “Upholding a Higher Standard.” The Board provides policy, rules, regulations, direction and advice to AAPC local chapters and is also charged with ensuring that the local chapters function in accordance with the mission of AAPC. This means that you have 16 dedicated, hard-working board members who have the best interest of your local chapter in mind. There are committees in place to guide you in the right direction by updating the Local Chapter Handbook; advising you monthly in this magazine, forum posts, and emails; and watching over new chapter growth or those who may be fighting for life. The AAPC Chapter Association devotes countless volunteer hours working with AAPC staff and local chapter officers because we are passionate about seeing local chapters succeed and grow. Numbers Reveal Growth • 239 chapters held seminars; • 281 Certified Professional Coder (CPC®) review classes and nine (Certified Professional Coder – Hospital Outpatient (CPC-H®) review classes were held; and • Many chapters participated in May MAYnia to bring in new chapter members. Our board members don’t know how to slow down. Besides serving on the board of directors and working full time, they were also involved in: • Presenting nationally as AAPC ICD-10 implementation and code set trainers • Presenting AAPC workshops • Writing articles for AAPC and outside publications, such as Physicians Practice and BC Advantage • Speaking on ICD-10 Monitor’s “Talk 10 Tuesday” • Obtaining additional credentials, including Certified Physician Practice Manager (CPPM®), Certified Professional Biller (CPB™), and Certified Professional Compliance Officer (CPCO®) • Planning local chapter conferences • Serving as local chapter officers • Participating on advisory boards for local colleges • Speaking at local chapter meetings, regional and national conferences, and other national organization meetings • Answering questions that local chapter members posted on AAPC forums In 2013, we visited 23 local chapters, and the National Advisory Board and AAPC employees visited 60 chapters, totaling 83 local chapter visits. That’s nearly seven chapter visits each month. We’re Here to Help Nineteen new chapters were opened in 2013, while nine closed due to lack of available officers. For the first time, chapters in Virginia and Kansas merged to keep member involvement at the local level. The board worked hard to bring new resources to local chapter officers. Presentations covering many different specialties were posted to the officer’s area at www.aapc.com, for use when a chapter needs a speaker or has a last-minute cancellation. Local chapters were busy during 2013: • Local chapters proctored 2,534 exams; • 4,496 local chapter meetings were approved for continuing education units; Robin Zink 12 Healthcare Business Monthly Melissa Corral The AAPC Chapter Association has followed former CEO Reed Pew’s charge to continue to “do good until there is none left to do.” And current and previous board members, an AAPC local chapter employee, and local chapter members assembled in August 2013 to help members who lost everything in the Moore, Okla., tornado. Donna Nugteren Judy Wilson Brenda Edwards Local Chapter Handbook By Faith C. M. McNicholas, RHIT, CPC, CPCD, PCS, CDC Rules Are Made Clearer Twice a Year Parting Is Such Sweet Sorrow Every year, we have to say goodbye to departing board members. I’d like to thank Robin Zink, CPC; Melissa Corral, CPC, CPPM; and Donna Nugteren, CPC, CEMC, who have served for the past three years, as well as Judy Wilson, CPC, CPC-H, CPC-P, CPCO, CPC-I, CANPC, CPPM, CPB, who served for the past four years. We Want You! The AAPCCA selects five new board members each year. If you have the drive and determination to give the best that’s within you, please consider applying for the AAPC Chapter Association board when the call for new members goes out in November. Brenda Edwards, CPC, CPMA, CPC-I, CEMC, has 25 years experience in coding and billing, and is coding and compliance specialist at Kansas Medical Mutual Insurance Company (KaMMCO). She served on the AAPC Chapter Association board of directors from 2010-2014 and held office as chair. Edwards is an ICD-10 trainer, AAPC workshop presenter, and a frequent speaker for local chapters and AAPC regional conferences. She is cofounder of the AAPC northeast Kansas local chapter and has served many officer positions. Twice a year, the Local Chapter Handbook is revised and updated by the AAPC Chapter Association’s Local Chapter Handbook Committee. They work year-round reviewing it, and release the updates in January and July. Handbook updates clarify AAPC policies and guidelines. Some of the important changes released in the latest update include: Chapter 4 – Local chapter officers who fail to respond in a timely manner to emails, phone calls, or other communication from AAPC staff, fellow officers, members, and other officers or chapter members should be reported to the AAPC national office. If multiple complaints are received to substantiate the lack of communication from the officer, AAPC may remove the officer. This is not the first option, and a thorough investigation will take place before an officer is removed. Chapter 5 – The update provides additional guidance for local chapters who need to replace an officer during the year. Guidelines require the runner-up officer to be contacted to see if he or she is interested in filling the vacancy. If the runner-up is not interested and there is no second runner-up (or there was no runner-up at all), a nomination should go out to all chapter members to find a volunteer to fill the vacant position. If no one steps forward to volunteer, the remaining chapter officers can appoint someone from among the membership to fill the vacant position. Chapter 6 – Local chapters must ensure election nominations are submitted and received prior to the meeting date when elections are conducted. Chapter 7 – Local chapters must conduct a minimum of six meetings and four exams per year. Chapters who don’t hold six or more approved chapter meetings may be placed on probation or closed the following year (see section 4.1.1, page 29). The latest changes and updates appear in bold green (January updates) or red italics (July updates) for easy identification when you review the Local Chapter Handbook. To download the latest version, go here: http://cloud.aapc.com/localchapters/2014LC_ handbook.pdf. The Coding Institute, LLC www.SuperCoder.com www.aapc.com May 2014 13 Local Chapters Chapter Leadership: 2014-2015 AAPCCA Board of Directors AAPC is proud to announce the 2014-2015 AAPC Chapter Association’s board of directors—a voting board of 16 coders and one AAPC representative. This elected board is dedicated to providing to local chapters the resources and support necessary to be successful. Two board members represent each region of the country. Here’s your regional representation. Region 1 – Northeast Pamela J. Brooks, CPC, CPC-H Physician Services Coding Manager, Wentworth Douglass Hospital Pam Brooks supervises a staff of multi-specialty coders at Wentworth Douglass Hospital in Dover, N.H., where she’s worked for 12 years. In that time, she also developed a team of medical auditors and educators, surgical coders, and documentation improvement specialists. Working in the medical field since 1991, Brooks first started in a mental health billing office. She then moved into practice management, overseeing the operations of an eating disorders practice. She has a Bachelor of Science degree in Adult Education and Workplace Training from Granite State College and is completing her master’s degree in Health Administration from St. Joseph’s College of Maine. Brooks sits on the advisory board for the Medical Administration Program at Great Bay Community College in Portsmouth, N.H. She enjoys mentoring new coders and helping them find employment opportunities. Contact: [email protected] Chapter affiliation: Seacoast-Dover, N.H. Offices held: Secretary Cynthia Colangelo, CPA, CPC, CPC-H Chargemaster Supervisor, AtlantiCare Regional Medical Center Cindi Colangelo was introduced to the healthcare field performing feasibility studies with Ernst & Ernst. After several years in public accounting, she worked in the finance department at Shore Memorial Hospital in Somers Point, N.J., for almost seven years. For 23 years, Colangelo was responsible for Shore’s chargemaster. She now works as chargemaster supervisor at AtlantiCare. A coding course in 2001 exposed her to AAPC and led her to CPC® certification. She earned her CPC-H® in 2012. While president of her local chapter in 2012, the chapter received third-place honors for the May MAYnia attendance competition. Contact: [email protected] Chapter affiliation: Somers Point, N.J. Offices held: President, president-elect, treasurer, education officer Region 2 – Atlantic Meeting Coordinator Roxanne D. Thames, CPC, CEMC Medical Coding Educator/Auditor, Central Penn Management Group Roxanne Thames has worked in the medical billing and coding field for 20 years. She started her career as a billing office clerk for a nursing home and later worked as a physician biller/coder for a large internal medicine practice in Lemoyne, Pa. Thames received her CPC® in 2005 and her CEMC™ in 2009. She has taught diagnosis coding at Harrisburg Area Community College, with areas of expertise in physician billing, coding and provider education, ICD-9-CM coding, accounts receivable (A/R), collections, evaluation and management (E/M) auditing, and appeals. Thames enjoys mentoring, networking, and visiting with other local chapters. Contact: [email protected] 14 Healthcare Business Monthly Chapter affiliation: York, Pa. Offices held: President, president-elect Local Chapters: 2014-15 Board Yolanda T. Haskins, CPC Senior Coding and Reimbursement Specialist, Howard University Faculty Practice Plan Yolanda Haskins brings over 30 years of experience to the medical billing and coding field, and has worked in many specialty offices, hospital systems, and as owner of a billing company. She received her CPC® in 2006. Haskins helped establish the Alexandria, Va., chapter, which now has more than 250 members. She loves mentoring and encouraging new coders. Contact: [email protected] Chapter affiliation: Alexandria, Va. Offices held: President, member development officer Region 3 – Mid-Atlantic Sharon J. Oliver, CPC, CPC-I, CPMA Senior Inpatient Biller, East Tennessee State University Physicians and Associates, Quillen College of Medicine Sharon Oliver has been in the medical profession for more than 28 years. She has been an office manager, certified medical assistant in family practice and obstetrics/gynecology, and a nurse in pediatrics. Oliver has been a CPC® for nine years and a PMCC instructor for eight years. She is a senior inpatient biller for cardiology, internal medicine, infectious disease, and hospitalists at East Tennessee State University Physicians and Associates, Quillen College of Medicine. She is a co-contributor for Elsevier publications on ICD-10-CM and Step-By-Step Medical Coding by Carol J. Buck. Oliver is an instructor for The Coding Institute boot camps and was a top five finalist for AAPC’s 2011 Member of the Year Award. Contact: [email protected] Chapter affiliation: Southern Appalachian Coders Offices held: President, member development Peter Davidyock, CPC, CPMA Coding and Audits, Pawleys Island Pediatrics and Adult Medicine Peter Davidyock has been coding for four years and has experience in anesthesia, ear, nose, and throat, family medicine, pain management, cardiothoracic surgery, and electrophysiology. He has coded for a large trauma service and a group of vascular surgeons. Davidyock recently turned toward the private sector, accepting challenging roles to help private practices navigate today’s changing regulations in healthcare. He is a regular presenter at his local chapter. Davidyock has developed programs with local colleges in his area that allow students to be part of the chapter experience. Contact: [email protected] Chapter affiliation: Conway, S.C. Offices held: President, secretary/treasurer, education officer Region 4 – Southeast Secretary Candice M. Ruffing, CPC, CPB, CENTC Associate Consultant, Acevedo Consulting, Inc. Candice Ruffing conducts coding and compliance audit projects; provides consulting services to clients’ management, physicians, and staff; and provides input for developing clients’ annual audit plans. She has more than 15 years experience in coding and billing for multi-specialty physicians. Ruffing enjoys mentoring and guiding others to fulfill their career goals. Contact: [email protected] Chapter affiliation: Stuart, Fla. Offices held: President, secretary Kristie Stokes, BSHA, CPC Remote Coder/Biller, Maryland-based Ambulatory Surgery Center Kristie Stokes began working in the medical billing and coding field in 1997 as a follow-up clerk for an ambulance service. Since then, she has worked as a medical biller, administrative assistant, assistant manager, manager, and coder. Stokes earned CPC® certification in 2007, and a Bachelors of Science degree in Health Administration through the University of Phoenix in 2009. Contact: [email protected] Chapter affiliation: Mobile, Ala. Offices held: President, vice president www.aapc.com May 2014 15 Local Chapters: 2014-15 Board Region 5 – Southwest Chair Barbara S. Fontaine, CPC Business Office Supervisor, Mid County Orthopaedic Surgery and Sports Medicine Barbara Fontaine’s 30 years in the medical field have taken her from a part-time admissions clerk in a rural Arkansas hospital, to coding and billing for a single family practice physician, and then to a multi-physician clinic, which became a multi-practice group in northwest Arkansas. Family drew her to St. Louis, Mo., in 2001, where she joined Mid County Orthopaedic Surgery and Sports Medicine, starting out as a surgery coder. She is now the business office supervisor. Mid County is now a large multi-specialty organization and part of Signature Health Services. Fontaine’s focus is on keeping up to date with correct coding and billing for her providers, and continuing education of the physicians and staff. She earned her CPC® in 2001 and became an active member of her local chapter, serving on several committees before becoming an officer. In 2008, she was awarded as her local chapter’s Coder of the Year and AAPC’s Coder of the Year. Contact: [email protected] Chapter affiliation: St. Louis West, Mo. Offices held: President, education officer, secretary, member development officer Amy E. Bishard, BA, CPC, CPMA, CEMC, RCC Medical Billing and Coding Instructor, Cox College Amy Bishard’s career in the healthcare industry began in 1999, working part time in a clinic’s business office. After completing college, she pursued a career in medical coding and obtained her CPC®. Since that time, Bishard has worked in the areas of auditing, coding, and compliance. She teaches in the Medical Billing and Coding Program at Cox College. While serving as 2011 president of the Springfield, Mo., local chapter, she earned the AAPC Chapter of the Year Award. Bishard enjoys mentoring new members and networking with coders. Contact: [email protected] Chapter affiliation: Springfield, Mo. Offices held: President, president elect Region 6 – Great Lakes Faith C.M. McNicholas, RHIT, CPC, CPCD, PCS, CDC Manager, Coding and Reimbursement/Government Affairs, American Academy of Dermatology; Proprietor, Coracle Faith McNicholas has experience in various solo and group practice medical specialties, ranging from cardiology to endocrinology to dermatology. With a passion for dermatology, she is the assistant editor for Derm Coding Consult, a quarterly coding and regulatory newsletter published by the American Academy of Dermatology (AAD), and a feature contributor for the Association of Dermatology Managers/Administrators (ADAM) newsletter and the Journal of Dermatology Nurses Association (JDNA). McNicholas writes on coding, reimbursement, and regulatory changes and their affect on physician practices. She presents at the AAD annual and summer meetings, AAPC regional conferences, ADAM and JDNA annual meetings, and AAD monthly webinars and regional symposia. McNicholas has certification in medical billing, medical coding, management of medical office and healthcare practice, and holds a degree in Health Information and Management Technology. Contact: [email protected] Chapter affiliation: Des Plaines, Ill. Offices held: President, president elect, secretary Holly Brown, CPC, CPC-H, CEMC Coding Supervisor, Third-party Auditing Company Holly Brown has worked in medical billing and coding since 2006, starting out at the front desk of a multi-physician cardiology practice. She quickly learned the billing/coding side and transferred to the billing office, where she scrubbed charges and helped to code the office visits and procedures. Brown now specializes in quality/training and auditing E/M and outpatient services for physicians and hospitals. She helped to start the St. Augustine, Fla., chapter in 2009 and served as president-elect and president. In 2012, she worked with other coders in the area to start the Orange Park, Fla., chapter where she served as president. She enjoys mentoring new coders and being involved in her local chapter. Contact: [email protected] 16 Healthcare Business Monthly Chapter affiliation: St. Augustine, Fla. Offices held: President, president-elect Local Chapters: 2014-15 Board Region 7 – Mountain/Plains Vice Chair Kathleen R. Burke, CPC, CPB Health Information Management (HIM) Coding Manager, Tucson Medical Center Kathy Burke began her healthcare career in 2001 at a medical billing service, working for individual providers and a small group practice. She is HIM coding manager for Tucson Medical Center—one of the “most wired” hospitals in the country—where she manages a team of 20 inpatient and outpatient coders, cancer registrars, and HIM analysts. Burke holds a bachelor’s degree in psychology from Smith College, and is an AAPC workshop presenter and a frequent speaker at local chapters in Arizona. Contact: [email protected] Chapter affiliation: Tucson, Ariz. Offices held: Education officer Susan Ward, CPC, CPC-H, CPC-I, CEMC, CPCD, CPRC Coding and Billing Manager, Travis C. Holcombe, MD Susan Ward started her career more than 20 years ago in billing and has since evolved into coding and management. She is an AAPC workshop presenter and AAPC ICD-10 trainer. Ward served on the AAPC National Advisory Board from 2007-2009. Her enthusiasm for coding and networking shines when you meet her; she is a “cheerleader” for AAPC, and attends chapter meetings while traveling. Ward has held offices for AAPC’s West Valley Glendale chapter, as well as the Phoenix chapter. Contact: [email protected] Chapter affiliation: Glendale, Ariz. Offices held: President, president-elect, treasurer, education officer Region 8 - West Treasurer Erin Andersen, CPC, CHC Compliance Specialist, Oregon Health & Science University Erin Anderson has worked in coding and compliance since 2003, performing chart audits and educating providers, coders, and staff on coding and billing. She seizes any opportunity to expand her coding knowledge, and is an active member of the Rose City chapter in Portland, Ore. Contact: [email protected] Chapter affiliation: Portland, Ore. Offices held: President, president-elect, education officer Linda Martien, CPC, CPC-H, CPMA Assistant Director of Coding Education, MiMedx, Inc. Linda Martien began her career as an emergency medical tech more than 30 years ago, and evolved into coding, billing, practice management, and hospital outpatient revenue cycle management. She served and held office on the AAPC National Advisory Board from 2005–2009. Martien has also served in several officer positions with the Jefferson City and Columbia, Mo., chapters. Her love of coding and reimbursement is evident when you hear her speak. Contact: [email protected] Chapter affiliation: Jefferson City, Mo. Offices held: President, president-elect, education officer AAPC Representative Marti G. Johnson Director of Local Chapter Support, AAPC Since 1994, when Marti Johnson joined AAPC, the number of chapters has grown from 30 to more than 520. Her tenure has been dedicated to the establishment and support of AAPC members and local chapters. www.aapc.com May 2014 17 Dear John Separate E/M with Screening Colonoscopy, photo by iStockphoto © roobcio Plus Pre-op Screenings Q I’m trying to find a specific, CMS reference that clarifies billing for an E/M service with screening colonoscopy and billing for colonoscopy done for pre-op reasons. A GI provider recently joined our group, and we want these issues to be settled, right from the start. Trude Vozzella, CPC, CEMC A The definitive Centers for Medicare & Medicaid Services (CMS) text for screening colonoscopy is chapter 18 - Preventive and Screening Services, section 60 of the Medicare Claims Processing Manual (www.cms. gov/Regulations-and-Guidance/Guidance/Manuals/downloads/clm104c18.pdf ). The manual details the patient requirement for which CMS will cover a screening colonoscopy, the proper codes to apply, and frequency limitations. Unfortunately, it does not provide specific guidance relative to billing an evaluation and management (E/M) service in addition to a (covered or non-covered) screening exam. CMS does, however, offer ample general guidance on when you may report a separate E/M service with a minor surgical or endoscopic procedure. Two of many possible examples include: 1. CMS National Correct Coding Initiative manual states: The decision to perform a minor surgical procedure is included in the payment for the minor surgical procedure and should not be reported separately as an E&M service. … If a minor surgical procedure is performed on a new patient, the same rules for reporting E&M services apply. The fact that the patient is “new” to the provider is not sufficient alone to justify reporting an E&M service on the same date of service as a minor surgical procedure. 2. The CMS Global Surgery Fact Sheet (w w w.c ms.gov/ O u t reach-and-Education/Medicare-Learning-Network-MLN/ MLNProducts/downloads/GloballSurgery-ICN907166.pdf ) specifies: 18 Healthcare Business Monthly The initial evaluation for minor surgical procedures and endoscopies [this would include screening colonoscopy] is always included in the global surgery package. Visits by the same physician on the same day as a minor surgery or endoscopy are included in the global package, unless a significant, separately identifiable service is also performed. Modifier 25 is used to bill a separately identifiable evaluation and management (E/M) service by the same physician on the same day of the procedure. In other words, if the patient is otherwise healthy, CMS guidelines confirm you should not report an E/M with the screening colonoscopy. Only when a patient requires an E/M service that goes beyond the “usual” service— supported by documentation of a medically-necessary history, exam, and medical decision-making—may a separate E/M code be reported, with modifier 25 Significant, separately identifiable evaluation and management service by the same physician or other qualified health care professional on the same day of the procedure or other service appended. CMS guidance on this issue is widely observed by commercial payers, as well as provider advocacy groups. For example, the American Gastroenterological Association advises on its website (www.gastro.org/practice/coding/coding-faqs-evaluation-management): How do I bill for a patient seen in our office prior to a screening colonoscopy with no GI symptoms and who is otherwise healthy? A visit prior to a screening colonoscopy for a healthy patient is not billable. Dear John If a patient is referred to our office for a screening colonoscopy and the patient is on warfarin, can we bill for the visit? Yes. If the patient requires some intervention on the part of the gastroenterologist prior to the procedure, you can bill a New Patient or Established Patient visit, depending on whether the patient has received any face-to-face service To charge a patient separately for a non-covered pre-op screening would be unbundling, and might constitute fraudulent billing. by any provider of the same specialty in your office within the last three years. Guidelines for separately billing pre-operative services to Medicare may be found in CMS Transmittal 1719 (https://www.cms.gov/Regulationsand-Guidance/Guidance/Transmittals/downloads/R1719B3.pdf): F. Applicability of §1862(a)(7) of the Act to Preoperative Services. 1. Preoperative Examinations. For purposes of billing under the Physician Fee Schedule, medical preoperative examinations performed by, or at the request of, the attending surgeon does not fall within the statutory exclusion articulated in §1862(a)(7) of the Act. These examinations are payable if they are medically necessary (i.e., based on a determination of medical necessity under §1862(a)(1)(A) of the Act) and meet the documentation requirements of the service billed. Determination of the appropriate E/M code is based on the requirements of the specific type and level of visit or consultation the physician submits on his claim (e.g., established patient, new patient, consultation). 2. Preoperative Diagnostic Tests. When billing under the Physician Fee Schedule, preoperative diagnostic tests performed by, or at the request of, the physician performing preoperative examinations, do not fall within the statutory exclusion articulated in §1862(a)(7) of the Act. These diagnostic tests are payable if they are medically necessary (i.e., they may be denied under §1862(a)(1)(A)). G. ICD Coding Requirements for Preoperative Services. All claims for preoperative medical accompanied by the appropriate ICD-9 code for preoperative examination (e.g., V72.81 through V72.84). Additional appropriate ICD-9 codes for the condition(s) that prompted surgery and for conditions that prompted the preoperative medical evaluation (if any), should also be documented on the claim. Other diagnoses and conditions affecting the patient may also be documented on the claim, if appropriate. The ICD-9 code that appears in the line item of a preoperative examination or diagnostic test must be the code for the appropriate preoperative examination (e.g., V72.81 through V72.84). H. Reasonable and Necessary Services. For the purpose of establishing preoperative services as reasonable and necessary, all claims are subject to applicable national coverage decisions. In the absence of a national coverage decision, reasonable and necessary services are determined by carrier discretion. Establishing reasonable and necessary preoperative medical evaluations is facilitated when the ICD9 codes(s) for the condition(s) that prompted surgery, and for the conditions that prompted the preoperative medical evaluation (if any), are documented as additional diagnoses on the claim. The bottom line: CMS will not pay separately for routine pre-op screening colonoscopy (or other routine pre-surgical screening). Assuming that the patient does not meet the screening criteria described in chapter 18, section 60 of the Medicare Claims Processing Manual, a pre-op colonoscopy may be reported and paid separately only if the medical record substantiates medical necessity for the service—for instance, if the patient develops a new problem (or other significant change of status) in the days prior to surgery. In such a case, CMS requires you to cite an ICD-9-CM code for preoperative examination (V72.81-V72.84), but also warns, “these ICD-9 codes do not, in and of themselves, establish medical necessity, therefore claims containing these codes may be subject to medical necessity determinations as described in §15047 H” [cited above]. To charge a patient separately for a non-covered pre-op screening would be unbundling, and might constitute fraudulent billing. If the gastroenterologist is performing routine (as opposed to medically-necessary) screenings at the surgeons’ request, he or she may have to seek reimbursement directly from the referring surgeon. Have a Coding Quandary? Ask John If you have a coding question for AAPC’s Healthcare Business Monthly, please contact John Verhovshek, managing editor, at [email protected]. www.aapc.com May 2014 19 ■ Coding/Billing By Freda Brinson, CPC, CPC-H, CEMC Two Friends Inspire Others with Their Courage I’d like to share with you the real experiences of two women diagnosed with various types and stages of cancer. I hope you find their true stories insightful and inspiring. Susan Thirty-three-year-old Susan—wife, mother, sister, daughter, friend, and full-time apartment manager—noticed changes in her breast. There was a knot under her arm, and her left breast was more swollen than the right. She assumed that the changes were due to breastfeeding her 8-month-old son, and her doctor agreed. Susan’s symptoms continued after she was no longer breastfeeding. She shared her concerns with Lisa, a 32-year-old coworker who noticed changes in her own breast, as well. Both women decided to do some quick online research. Susan didn’t like what she found. She also knew her father’s side of the family had a history of breast and ovarian cancers. She decided to go for a mammogram. Because of information she had found during her research, Susan wasn’t that surprised when the diagnosis was finally delivered. Her exact symptoms were listed online, and they pointed to one thing: inflammatory breast cancer (IBC). 20 Healthcare Business Monthly photo by iStockphoto © Y2jimbob They share their journeys of breast cancer diagnoses. IBC IBC is an aggressive cancer that occurs in approximately 1 percent of people with invasive breast cancer. The cancer occurs in the cells of the breast, but does not form an actual tumor—Susan described it as “a chicken soup of cancer.” “So many things run through your head when you get a cancer diagnosis,” Susan said. Her first thought was, “I am going to die. I was so scared! I wanted to see my children grow up. My baby was only 8 months old. “I still have those thoughts from time to time,” Susan said, “especially when I’ve had so many relatives die from cancer. And I hear the stories of people ‘beating’ it, only to have it come back later and find out it isn’t treatable. I will always have that fear, but I have to kick those thoughts and feelings out of my head because I truly believe that a positive attitude and outlook is key in getting through this.” When IBC is diagnosed, it’s at least stage IIIB. Susan was diagnosed initially as stage IV, but this was later revised to stage IIIC, triplenegative (non-hormone receptive, which is harder to treat). The revision was due to a computed tomography (CT) scan showing lesions on her lung and liver; positron emission tomography (PET) con- Coding/Billing: Breast Cancer I was so scared! I wanted to see my children grow up. My baby was only 8-months-old. firmed the spots were too small to biopsy. Between the CT and PET results, fervent prayers were being lifted on Susan’s behalf: She was, and continues to be, on many prayer lists. Diagnosis: Stage IIIC inflammatory cancer of the left midline breast, primary. ICD-9-CM code: 174.8 Malignant neoplasm of other specified sites of female breast Susan knew she had to tell her 8-year-old son, Jackson, the news, but she struggled with what say and how to say it. She and her husband, Chris, decided to tell their son before she started chemotherapy. They explained that she had cancer, but tried to minimize its seriousness. “We told Jackson that I would have a bunch of doctor appointments, and I would lose my hair and have surgery to remove my breasts, but within a year I would be back to normal,” Susan said. The talk went well, but with a child’s innocence, Jackson asked if she would be a boy, since she would be bald and boob-less. illustration by iStockphoto © elinedesignservices Chemotherapy Ten days after her diagnosis, Susan began her first of eight rounds of chemotherapy. At the same time, she had additional testing, including another CT scan, a bone scan, an echocardiogram, a port insertion, and genetic testing. She also met with her oncologist and radiation oncologist. A cocktail of powerful chemotherapy drugs—Adriamycin® (aka “the red devil”), Cytoxan®, Neulasta®, and Taxol®—were used to shrink tumors. The mix was administered every other week as an intravenous infusion, via an implanted port. The infusion lasted approximately three hours, during which time Susan was with other patients receiving their own rounds of chemotherapy. Infusions: 96413 Chemotherapy administration, intravenous infusion technique; up to 1 hour, single or initial substance/drug with 2 units of +96415 Chemotherapy administration, intravenous infusion technique; each additional hour (List separately in addition to code for primary procedure). Push: +96411 Chemotherapy administration; intravenous, push technique, each additional substance/drug (List separately in addition to code for primary procedure) Injection: 96372 Therapeutic, prophylactic or diagnostic injection (specify substance or drug); subcutaneous or intramuscular Note: Some payers consider Neulasta® to be a chemotherapy agent in some circumstances. Check with your payer prior to reporting CPT® code 96401 Chemotherapy administration, subcutaneous or intramuscular; non-hormonal anti-neoplastic. Just after the second chemotherapy treatment, Susan’s hair began to fall out—not all at once, but in clumps, here and there. “This was VERY TRAUMATIC!” she emphasized. “I had so much hair. It was falling out everywhere.” Susan made the decision to shave her head, and did so at home with the help of her husband and son. (As someone who has seen the clean-shaved Susan, I can tell you she is beautiful. Her face is perfect and her eyes are full of life.) As each treatment was completed, the side effects became more severe. For days following chemo, Susan had strong, flu-like symptoms, including body aches, joint pain, weakness, nausea, and malaise. As she described it, “I was more car sick than anything else. It really felt like I had the flu, strep throat, and a sinus infection—all at once. I was extremely tired and nauseous. But I only threw up one time. “The Taxol gave me horrible bone pain,” Susan continued. “It’s hard to describe, but I felt like I had huge weights being thrown on me. It was hard to walk or put weight on my legs, which was where most of the pain was.” She also experienced extreme dry mouth, heartburn, and tingling and numbness in her fingers and toes. Food didn’t taste the same, Susan said, but she didn’t have the “metal taste” that others sometimes describe. Her symptoms were treated as best as possible. Witnessing the side effects was hard on Chris. He tried not to show his worry in front of Susan, as he knew that would cause her to worry about him. Chris was able to talk and vent his fears to his mom. Mastectomy and More As Susan and her family prepared for the Christmas holidays, she was also planning her next course of treatment. This included a double mastectomy. Procedural coding: 19306-50 Mastectomy, radical, including pectoral muscles, axillary and internal mammary lymph nodes-Bilateral procedure Susan has the gene BRCA1, which research has shown www.aapc.com May 2014 21 To discuss this article or topic, go to www.aapc.com Coding/Billing: Breast Cancer increases the likelihood that breast cancer will metastasize to ovarian cancer by 60 percent. A future hysterectomy is planned. Unfortunately, Susan’s sister is also positive for the BRCA1 gene, and a candidate for the same procedures as Susan. Her sister’s surgery will be scheduled following the delivery of her second child. Following the mastectomy and a short recovery (as soon as she is able to extend her arms over her head), Susan will start her course of radiation therapy, which will consist of 33 days of 20-minute sessions. After that, the plan is for Susan to return to her life— without cancer. Susan is confident: “I know I will beat this stupid cancer!” Lisa Following her diagnosis, Susan urged her friend and coworker, Lisa, (who had also experienced breast changes) to see a doctor. It was a smart decision. Early Detection Matters Following a percutaneous biopsy and lesion excision, a diagnosis of complex sclerosing lesion (aka, radical scar or fibroadenosis of the breast) was confirmed. This type of lesion commonly hides behind or around cancer cells, and may be considered premalignant. Initial encounter: CPT®: 19083 Biopsy, breast, with placement of breast localization device when performed, and imaging of the biopsy specimen when performed, percutaneous; first lesion including ultrasounds guidance ICD-9-CM: 611.72 Lump or mass in breast Lisa’s pathology returned as sclerosing adenosis with no malignant cells. Her course of treatment is over, unless she chooses to have reconstructive surgery to correct the slight difference in breast size. 22 Healthcare Business Monthly Surgical encounter: CPT®: 19285 Placement of breast localization device(s) (eg, clip, metallic pellet, wire/needle, radioactive seeds), percutaneous; first lesion, including ultrasound guidance 19125 Excision of breast lesion identified by preoperative placement of radiological marker, open; single lesion Modifier 59 Separate procedure and/or modifier 51 Multiple procedures may be required when reporting these codes for the same operative session, depending on the payer. ICD-9-CM: 610.2 Fibroadenosis of breast Breast Cancer Is Every Woman’s Concern In case it isn’t obvious, Lisa and Susan are very special to me. Lisa is my daughter, and Susan is her best friend. Both women were willing to share their very personal experiences with us because they are committed to: 1. Getting and staying healthy 2. Doing what they can to instill in all women, but especially women under the age of 40 (the typical age of your first mammogram), that they need to trust when they discover something different in their bodies, and to push (hard, if necessary) to get the proper testing done. Don’t let their experiences be in vain. Talk to your family and friends (and yourself) about taking care of even the slightest breast changes. Early detection is still the key. Age does not matter: Women under age 40 can and do get breast cancer. Cancer is not always a lump. You must pay attention to any change. Both women will also tell you their journeys have not been all bad— both have learned some very important life lessons. Susan admits she has had several “come to Jesus” moments, and Lisa has learned to slow down and take time for herself and her family—not always easy in our fast-paced world. Freda Brinson, CPC, CPC-H, CEMC, compliance auditor for St. Joseph’s/Candler Health System in Savannah, Ga., has worked in healthcare for over 30 years. A member of AAPC since 1996, she is president of the newly created Swainsboro, Ga., local chapter. Previously, Brinson was a member of the Savannah local chapter, serving in various officer positions. She was also an AAPC Chapter Association board member from 2009-2012. Photo by iStockphoto © wragg A cocktail of powerful chemotherapy drugs— Adriamycin® (aka “the red devil”), Cytoxan®, Neulasta®, and Taxol®—were used to shrink everything. ICD-10 BootCamp For Auditors “We’re saving your seat!” 2 Intense Days of Training Sponsored by AUDITORS TRAINING AUDITORS The face of auditing will change in October 2014 along with that of billing and coding. This training course will provide the ICD-10 education that is fundamental to all auditors. Hosted by Earn Up To 16 CEUs At Each Event Date Venue May 13-14 Phoenix, AZ May 14-15 Cincinnati, OH May 20-21 New York, NY June 3-4 Fairfax, VA June 10-11 Boston, MA June 25-26 Seattle, WA July 1-2 Ft. Lauderdale, FL NAMAS is a Division of DoctorsManagement, LLC “NAMAS made ICD-10 clear. I have attended 4 other ICD10 training events, and not until the NAMAS session did it all make sense to me.” Barbara at the Texas Medical Association Hosted Venue in McAllen Texas. For agenda and details www.namas.co email: [email protected] 877-418-5564 ■ Coding/Billing By Paula Vandenberg, CPC, CPC-H Not All SPINAL CAGES Are Created Equal T he intervertebral fusion cage is a hollow device available in many shapes and sizes. The cage may be made from any of several materials, including titanium or, most commonly, polyetheretherketone (PEEK). The surgeon places bone graft material inside the hollowed mid-portion of the cage. The holes in the cage keep the graft in contact with the bony surface of the vertebrae. This ensures the bone grafting material bonds with the vertebrae, forming a solid fusion. Cervical Understand How Cages Support Thoracic Lumbar photo by iStockphoto© Janulla Sacral When coding cage placement, you must know the type of device used. 24 Healthcare Business Monthly The cage helps in several ways: First, it separates and holds two vertebrae apart. This makes the opening around the nerve roots (neural foramen) bigger, relieving pressure on the nerves. As the vertebrae separate, the ligaments tighten up, reducing instability and mechanical pain. The cage replaces the problem disc while holding the two vertebrae in position until fusion occurs. Some cages require separate instrumentation for stabilization of the fusion. Others are designed with plates attached and/or screws passing directly through them. These are known as “standalone cages” or “cage constructs,” and they are used for anterior approach fusions. Cages falling under this category include: Centinel Spine’s STALIF TT™ and STALIF C™, Medtronic’s Sovereign® and Prevail®, Synthes’s ZeroP, LDR’s ROI-C®, and Globus’s Independence® and Coalition®. When coding for these standalone cages, you would not add the instrumentation code (22845-22847) for the plate and/or screws because these are considered part of the cage construct. Proper coding is +22851 Application of intervertebral biomechanical device(s) (eg, synthetic cage(s), methylmethacrylate) to vertebral defect or interspace (List separately in addition to code for primary procedure), only. In rare instances, the surgeon may place a standalone cage, and then place a separately reportable plate and/or screws to further stabilize the fusion site. In this case, you may report the instrumentation code (22845–22847) in addition to +22851. To discuss this article or topic, go to www.aapc.com Coding/Billing: Spinal Cages photo by iStockphoto© Janulla Reading the operative note only, without researching the type of cage used, may lead to incorrectly reporting an instrumentation code for the plate and screw placement. Know Your Devices Coders must know the type of devices used during a procedure. Reading the operative note only, without researching the type of cage used, may lead to incorrectly reporting an instrumentation code for the plate and screw placement. For example: At the C4-C5 level, the anterior longitudinal ligament and the anterior annulus were excised. Cartilaginous endplate and nuclear material were removed. The neural foramen were decompressed. Curets were used to prepare the subchondral bone. The C4-C5 disk was markedly degenerative, narrowed and desiccated. Sizing instruments were used. A 6-mm Coalition cage was filled with BMP and Formagraft and was tamped into place. Fixation screws were placed through the anterior plate into the vertebral bodies. In this example, a Coalition® cage was used and fixation screws were placed through the anterior plate. The anterior plate and screws are part of the cage construct; making it inappropriate to report an instrumentation code separately. There are more than 25 types of standalone cages—all with different shapes and sizes—and new technology is constantly emerging, making research an ongoing necessity. A manufacturer’s website can be a great resource. Paula Vandenberg, CPC, CPC-H, is a performance improvement analyst with the Surgical Care Affiliates coding team. She has worked in healthcare for more than 20 years and has been a certified coder for more than 10 years, specializing in spinal/neural coding, with experience in ambulatory surgical center and hospital settings. Vandenberg is a member of the Tucson, Ariz., local chapter. Certified Professional Coder Full time - Valhalla, NY As a key member of the team you will review and code operative reports and visits for multispecialty practices, resolve complex coding scenarios, provide feedback and documentation advice to the practices and assist with the resolution of coding related denials. This position requires at least 3 years of experience in coding and/or reimbursement activities as well as knowledge of medical coding and CPT, HCPCS and ICD-9-CM; knowledge of E/M, surgical coding and reimbursement practices/ strategies; and knowledge of ECW billing system and/or other related billing system. Certifications: • AAPC Certified Professional Coder (CPC) and/or AHIMA Certified Coding Specialist - Physician (CCS-P) and at least one of the following: • AAPC Cardiology Certification (CCC) • AAPC Cardiovascular and Thoracic Surgery (CCVTC) • AAPC Obstetrics Gynecology (COBGC) • AHIMA Certified Coding Specialist (CCS) Apply via email and indicate CPC in the subject line: [email protected] ADVANCED PHYSICIAN SERVICES, P.C. EOE www.aapc.com May 2014 25 ■ Coding/Billing By Ken Camilleis, CPC, CPC-I, CMRS, CCS-P Coder’s Voice Guidelines? What Guidelines? Make it known: Guidelines drive coding, compliance, reimbursement, and quality of healthcare. Y ou rely heavily on a variety of guidelines to assist in your work as a coder. Guidelines come from ICD-9-CM and ICD-10-CM, CPT®, payers, government agencies, and a host of other sources. There is no “one size fits all” with regard to payer guidelines and related protocols (e.g., Which payers still accept consultation codes; and for those who don’t, which crosswalk codes should be used?)—not to mention that such rules are constantly changing. Thankfully, the standard coding reference books (ICD-9/10, CPT®, and HCPCS Level II) serve as a starting point for proper and optimal coding. Physicians and data processors also need to understand these guidelines because they not only drive coding, but also compliance, reimbursement, and quality of healthcare. My personal experience suggests, however, that the medical community outside of the coding world often lacks knowledge regarding coding guidelines. Guidelines Aren’t Common Knowledge For example, I was once assigned to an evaluation and management (E/M) auditing job, which involved validation of precoded SOAP (subjective, objective, assessment, and plan) and narrative clinical notes. At first, there seemed to be no methodology to determining the level of the office visits. I asked my supervisor if her input staff were using the 1995 or 1997 Documentation Guidelines for Evaluation and Management Services. She looked at me like I had two heads and said, “This is 20xx, why would we be working with 1997 guidelines?” She had no idea what I was talking about. As a result, I had to go through the painstaking process of validating (and invalidating) all of their codes by scoring the history of present illness, review of systems, etc., for each service. Needless to say, the E/M levels I came up with were, in many cases, different from what they had initially coded. 26 Healthcare Business Monthly In another instance, I was interviewing with a physician regarding clinical documentation improvement (CDI), and mentioned the “official guidelines.” You and I know that I was referring to the Official ICD-9-CM Guidelines for Coding and Reporting near the beginning of the ICD-9-CM codebook. After the third time I said “guidelines,” the doctor interrupted and asked, “Ken, can you explain what ‘guidelines’ you’re referring to?” I pulled out an ICD-9-CM codebook and pointed them out to him. He had no idea these official guidelines even existed. He only worked from the body of the book to find codes in the Alphabetic Index and the Tabular List. Spread the Word As a coder, you understand that guidelines are your friends. You know from experience that there’s more to proper coding than simply looking up codes in an index or list. Aside from the 1995 and 1997 Documentation Guidelines to Evaluation and Management Services, plus the instruction at the beginning of each section in CPT® (anesthesia, surgery, etc.), there are additional guidelines sprinkled throughout your codebooks. Instructional notes, conventions, symbols, and notations are key to optimal coding. For instance, a knee surgeon who performs an arthroscopic medial meniscectomy and resection of pathological plica at the same time may expect to be paid for both services. After all, there are CPT® codes for both procedures: 29881 Arthroscopy, knee, surgical; with meniscectomy (medial OR lateral, including any meniscal shaving) including debridement/shaving of articular cartilage (chondroplasty), same or separate compartment(s), when performed for the meniscectomy and 29875 Arthroscopy, knee, surgical; synovectomy, limited (eg, plica or shelf resection) (separate procedure) for the plica removal. However, a knowledgeable coder will note the words “separate procedure” at the end of the descriptor for 29875, To discuss this article or topic, go to www.aapc.com Coding/Billing: Guidelines She looked at me like I had two heads and said, “This is 20xx, why would we be working with 1997 guidelines?” which means the service is included as part of the global charge for the meniscus removal and not paid separately, unless performed contralaterally. The chapter-specific coding guidelines in section I, subsection C of the Official ICD-9-CM Guidelines for Coding and Reporting, provide a wealth of information to which doctors and health information management specialists should be privy to. Many of these guidelines contain decision-tree type logic that results in deeper levels of nesting of information. This can be confusing, even for seasoned coders, because of the sheer amount of information imparted. As you become more experienced, however, you begin to spot coding patterns that don’t conform to guidelines—for example, incorrect linkage or sequencing of diabetes and related manifestation codes, hypertension, HIV, sepsis, diseases as cause of symptoms, and unbundling of services identified by CPT® codes. With ICD-10 looming, you’ll soon be faced with a completely new set of guidelines. Although the Official ICD-9CM Guidelines for Coding and Reporting are an excellent foundation, there will be new algorithms in the form of the instructional notes that will appear throughout the ICD10-CM codebook. The Excludes notes from ICD-9-CM are a good example of this: In ICD-10-CM, you’ll have two distinct types of exclusion notes, Excludes1 and Excludes2, which are both logic-based. There are also notes indicating the need to extend a code out to seven characters, with the appropriate choice for the seventh character. Both like and unlike ICD-9-CM, there are a host of other conventions and notations in ICD-10-CM with which you’ll need to become familiar. Drive It Home Your role as an educator is crucial to compliance and reimbursement. Take each day that goes by in 2014 as an opportunity to educate your providers to specify key information so everyone in your practice is on the same page. Ken Camilleis, CPC, CPC-I, CMRS, CCS-P, is an educational consultant and PMCC instructor with Superbill Consulting Services, LLC. He is also a professional coder for Signature Healthcare, a health system covering much of southeastern Massachusetts. Camilleis is the 2014 education officer for the Quincy Bay Coders, Quincy, Mass. www.aapc.com May 2014 27 A&P Tips Constant pressure on the skin reduces blood flow to the area; without enough blood, the skin can die and an ulcer may form. Pressure ulcers most commonly occur at pressure points, such as the buttocks, elbows, hips, heels, ankles, shoulders, back, and back of head. They are grouped by severity: Stage I is the earliest stage and Stage IV is the most advanced stage. jury). This category should not be used to describe skin tears, tape burns, incontinence associated dermatitis, maceration, or excoriation. Stage III: Full-thickness skin loss Subcutaneous fat may be visible at this stage but bone, tendon, or muscle are not exposed or directly palpable. Slough may be present but does not obscure the depth of tissue loss. This stage may include undermining and tunneling. The depth of a Stage III pressure ulcer varies by anatomical location. The bridge of the nose, ear, occiput, and malleolus do not have (adipose) subcutaneous tissue, so Stage III ulcers may be shallow. In contrast, areas of significant adiposity can develop into extremely deep Category/Stage III pressure ulcers. Stage I: Nonblanchable erythema In this stage the skin is intact with nonblanchable redness of a localized area that usually is over a bony prominence. Darkly pigmented skin may not have visible blanching and the ulcer may be difficult to detect; its color may differ from the surrounding area. The area may be painful, firm or soft, and warmer or cooler as compared to adjacent tissue. Stage II: Partial thickness Partial thickness loss of dermis presents as a shallow open ulcer with a red pink wound bed, without slough. An ulcer at this stage may present as an intact or open/ruptured, serum-filled, or sero-sanginousfilled blister. Or it may appear as a shiny or dry, shallow ulcer without slough or bruising (bruising indicates deep tissue in- Stage IV: Full-thickness tissue loss The bone, tendon, or muscle is exposed and directly palpable at this stage. Slough or eschar may be present. Undermining and tunneling are common. The depth of a Stage IV pressure ulcer varies by anatomical location. The bridge of the nose, ear, occiput, and malleolus do not have (adipose) subcutaneous tissue so these ulcers may be shallow. Stage IV ulcers can extend into muscle and/or supporting structures (e.g., fascia, tendon, or joint capsule), making osteomyelitis or osteitis likely. Source for staging: National Ulcer Advisory Panel The Shoulder The human shoulder is made up of three bones: 1. The clavicle, or collarbone, is a long, narrow, S-shaped, solid bone. It extends across the front of the shoulder and connects the breastbone (sternum) with the acromion (outer end) of the scapula. 2. The scapula, or shoulder blade, is a flat bone, roughly triangular shape. It is placed on a posterolateral aspect of the thoracic cage, and connects with the clavicle at the front of the body. 3. The humerus, or upper arm bone, is the largest bone of the arm. It runs from the shoulder to the elbow and connects the scapula and clavicle in the shoulder. The smooth dome-shaped head of the bone lies at an angle to the shaft and fits into a shallow socket of the scapula to form the shoulder joint. Uma Nachiappan, CPC, CCS, holds a graduate degree in commerce and accounting and has 13 years experience in the U.S. healthcare industry across payer and provider segments. She is head of operations at Synthesis Healthcare Services, LLP. 28 Healthcare Business Monthly By Uma Nachiappan, CPC, CCS Clavicle Scapula Humerus photo by iStockphoto © Eraxion Anatomy in Under a Minute Pressure Ulcers Introducing our 2015 annual editions! In honor of the AMA Store one-year anniversary, we are offering 20% OFF our 2015 annual editions. Reserve your copy today at amastore.com with promo code FKW! CELEBRATING OUR ONE-YEAR ANNIVERSARY CPT® 2015 Professional Edition CPT® 2015 Professional Edition is the definitive AMA authored resource to help health care professionals correctly report and bill medical procedures and services. The AMA publishes the only CPT® codebook with the official CPT guidelines. CPT® Changes 2015: An Insider’s View Written by the creator of the CPT® code set, CPT® Changes 2015: An Insider’s View helps health care practitioners stay current on CPT changes. Organized in the same manner as the CPT codebook, this guide provides the official AMA rationales for every added, revised and deleted CPT code and guideline. HCPCS 2015 Level II Professional Edition HCPCS 2015 Level II Professional Edition provides your practice a quick and accurate coding reference. Along with the most current HCPCS codes and regulations included in the codebook, you’ll have everything needed for accurate medical billing and maximum reimbursement. ICD-10-PCS 2015: The Complete Official Codebook ICD-10-PCS 2015: The Complete Official Codebook presents the complete hospital procedural code set in 16 sections of tables arranged by general procedure type. Tables within the extensive Medical and Surgical section are additionally sectioned out by body system and indicated by color-coded page borders. ICD-10-CM 2015: The Complete Official Codebook ICD-10-CM 2015: The Complete Official Codebook presents the complete code set for diagnostic coding within a tabular list of diseases and injuries. The 20% offer is available for customers that purchase from the AMA directly (excludes wholesale/resellers and bookstores), is valid only on the products listed in this ad, and expires May 31, 2014. Cannot be combined with other offers. This AMA Store anniversary offer is only good through May 31, 2014 — order your 2015 editions now! Visit amastore.com or call (800) 621-8335. ■ Coding/Billing By G.J. Verhovshek, MA, CPC New vs. Established: Brush Up on the Basics Understand new and established patient requirements and how to apply them. New patient New patient NO NO Exact same specialty Exact same specialty YES Exact same specialty YES DECISION TREE FOR NEW VS. ESTABLISHED PATIENTS For illustrated purposes only Received any professional service from the physician or another physician in a group of same specialty within last three years 30 Healthcare Business Monthly additional definitions and details to ensure you make the right designation. Established Patients Mean Face-to-Face Services CPT® defines an established patient as meeting several requirements simultaneously. Namely: An established patient is one who has received a professional service from the physician/qualified health care professional or another physician/qualified health care professional of the exact same specialty and subspecialty who belongs to the same group practice, within the past three years. The first requirement is that a patient has received a “professional service.” Solely within the context of E/M code selection, CPT® defines a professional service as “those face-toface services rendered by physicians and other qualified health New patient care professionals who may report evaluation and management services reported by a speNO cific CPT® code(s).” The important part here is “face-to-face.” Medicare policy (CMS Transmittal R731CP, CR 4032) confirms, “An interpretation of a diagnostic test, reading an x-ray or EKG etc., in the absence of an E/M service or other face-to-face service with the patient does not affect the designation of a new patient.” A patient would still be new, for illustration by iStockphoto©alexandragl1 Most professional coders—even relative beginners—are familiar with the “three-year rule” to determine whether a patient is new or established with a provider. But that familiar rule has a few wrinkles that make determining patient status more complex than you might realize. Even when using the handy Decision Tree for New vs Established Patients in the CPT® codebook’s Evaluation and Management (E/M) Services Guidelines section, you’ll need to know some To discuss this article or topic, go to www.aapc.com Coding/Billing: New vs. Established A common conundrum is how to determine the patient’s status if the provider has seen a patient previously in another location within the past three years. instance, if the physician interpreted test results for the patient two years earlier, but had not provided the patient a face-to-face service within the previous three years. requirements before billing as “new” any patient who is established with another physician of the same specialty/subspecialty within a group. New to Whom? Established Encompasses Covering Providers, too The second requirement addresses patient status relative to other providers in a group practice. A patient is still new to a provider when another provider within the same group practice has seen the patient within the past three years, but that provider is of a different specialty/subspecialty. For example, a patient consults with an orthopedist for possible hip replacement. The patient has seen an internist in the same group five times in the past three years. In this case, the patient is established for the internist, but new to the orthopedist. If a provider is on call for, or covering for, another provider, a patient’s status is relative to the provider who is unavailable (not the covering provider). For example, Dr. Smith is covering for Dr. Jones, who is on a family vacation. Patients who are established with Dr. Jones would be treated as established with Dr. Smith, even if Dr. Smith has not seen the patient previously. Likewise, per CPT® guidelines, “When advanced practice nurses and physician assistants are working with physicians, they are considered as working in the exact same specialty and exact same subspecialties as the physician.” Resource: For a list of Medicare-recognized physician specialties, visit the CMS website: www.cms.gov/Medicare/Provider-Enrollment-andCertification/MedicareProviderSupEnroll/downloads/taxonomy.pdf . The flip side of this requirement is that when a patient becomes established with a physician who works in group practice, the patient is established with all physicians of the same specialty/subspecialty in the group. The American Medical Association (AMA) allows an exception for new physician’s seeing a patient established to the practice for the first time. CPT® Assistant, November 2008, features the following Q&A [emphasis added]: Question: Can new physicians who come on board to a group practice with their own tax identification numbers charge a new evaluation and management code for patients they see? Answer: According to CPT guidelines, a new patient is one who has received no professional services from the physician or another physician of the same specialty who belongs to the same group practice within the past three years. Also, if a physician is new to this group practice and had never seen or billed a patient previously through his tax ID number, this should be considered a new patient for the purposes of this physician billing for his evaluation and management service. Not all payers agree with this logic; investigate your specific payers’ Patient Status Travels A common conundrum is how to determine the patient’s status if the provider has seen a patient previously in another location within the past three years. CPT® Assistant (June 1999) explains: Consider Dr. A, who leaves his group practice in Frankfort, Illinois and joins a new group practice in Rockford, Illinois. When he provides professional services to patients in the Rockford practice, will he report these patients as new or established? If Dr. A, or another physician of the same specialty in the Rockford practice, has not provided any professional services to that patient within the past three years, then Dr. A would consider the patient a new patient. However, if Dr. A, or another physician of the same specialty in the Rockford practice, has provided any professional service to that patient within the past three years, the patient would then be considered an established patient to Dr. A. In other words, where the patient is seen doesn’t matter. If the provider treats a patient face-to-face service within the previous three years (in any location), that patient is established (in all locations). G.J. Verhovshek, MA, CPC, is managing editor at AAPC. www.aapc.com May 2014 31 ■ Coding/Billing By Michella Van Antwerp, CPC, CASCC Balloon Uterine Stent Placement During Hysteroscopic Surgery Should you code the placement of a balloon uterine stent? As balloon uterine stent placement following intrauterine hysteroscopic surgery becomes more common, I hear more and more coders questioning whether they can separately code this procedure. Let’s set the record straight, right now. Understand Use of Balloon Uterine Stents To prevent reformation of moderate to severe adhesions and reduce uterine bleeding after hysteroscopic adhesiolysis, a balloon uterine stent (small catheter with a balloon at the end) can be placed in the endometrial cavity. Balloons designed specifically for this purpose, such as a Cook® Medical balloon uterine stent, are most often used. This stent mechanically separates the walls of the endometrial cavity to prevent adhesion reformation. The stent is usually kept in place for five to seven days to allow adequate healing of the endometrium. For example, a patient presents for surgery due to a diagnosis of intrauterine adhesions: The hysteroscope, which had been prefilled with a sorbitol and mannitol solution, was inserted to the level of the external os. It was advanced into the cavity under direct vision. Systematic exploration of the cavity revealed findings described above. Miniature scissors were passed through the operating port of the hysteroscope and all adhesions were lysed. Uterine architecture was now normal. Hemostasis was adequate. Sponge count was reported as being correct. The cervix was dilated to 9 mm and a small Cook balloon uterine stent was placed. Hemostasis was still adequate. Once again, the sponge counts were reported being correct. All the instruments were withdrawn and the procedure was terminated. In this case, would placement of the balloon uterine stent be separately reported with 58579 Unlisted hysteroscopy procedure, uterus, or is it inclusive of the primary procedure? Look to American Medical Association for Guidance When this question was recently asked of the AMA, the response was, “… the placement of the balloon in the uterine cavity is part of the primary procedure and is not reported separately from the lysis of adhesions procedure.” To be clear, placement of a balloon uterine stent is inclusive of the primary lysis procedure and is not separately reported. The correct reporting for our example is 58559 Hysteroscopy, surgical; with lysis of intrauterine adhesions (any method). The supply for the stent should be reported, however. For those payers requesting “C” HCPCS Level II codes, the correct code (per the device manufacturer) is C2628 Catheter, occlusion. Michella Van Antwerp, CPC, CASCC, is a performance improvement analyst with the Surgical Care Affiliates coding team. She has been in the healthcare field for 17 years and has been a certified coder for 12 years, specializing in ambulatory surgery center coding and auditing. She is a member of the Reno, Nev., local chapter. This stent mechanically separates the walls of the endometrial cavity to prevent adhesion reformation. 32 Healthcare Business Monthly Be with the family and earn CEUs! Need CEUs to renew your CPC®? Stay in town. At home. Use our CD-ROM courses anywhere, any time, any place. You won’t have to travel, and you can even work at home. From the leading provider of interactive CD-ROM courses with preapproved CEUs Finish at your own speed, quickly or leisurely Just 1 course earns as many as 18.0 CEUs Use any Windows® PC: home, office, laptop No annoying timeouts. No expiring passwords. Our coding courses / CEU line-up: Dive Into ICD-10 (18 CEUs) E/M from A to Z (18 CEUs) Primary Care Primer (18 CEUs) E/M Chart Auditing & Coding (16 CEUs) Demystifying the Modifiers (16 CEUs) Medical Coding Strategies (15 CEUs) Walking Through the ASC Codes (15 CEUs) Coding for Pediatrics (12 CEUs) Elements of ED Coding (11 CEUs) HealthcareBusinessOffice LLC: Toll free 800-515-3235 Email: [email protected] Finish a CD in a couple of sittings, or take it a chapter a day — you choose. So visit our Web site to learn more about CEUs, the convenient way! (Most courses also earn CEUs with AHIMA. See our Web site.) Easily affordable with EasyPayments! www.HealthcareBusinessOffice.com/easypay.htm Continuing education. Any time. Any place. ℠ Web site: www.HealthcareBusinessOffice.com Why I Code Linda Aiken, CPC F or those who have been privileged to walk the Appalachian Trail, you know the white blazes mark the way you are to travel. Tracking the blazes keeps you on target and prevents you from getting lost in the wilderness. Similarly, I have been putting one foot in front of the other to follow the white blazes that mark my coding career path. White Blazes Lead the Way The first white blaze led me to a job as a receptionist for a chiropractor in the early ’90s. Those were the days when billing involved paper claims and the doctor could document the encounter with the word “same” and we would still get paid. The next white blaze I came across guided me to a billing manager position for a multi-doctor practice within the chiropractic profession. As I journeyed down my career path, I came along another blaze, which led me to the mental health field as a billing specialist. And yet another blaze di- rected me to a billing manager position for an orthopedic office. Here, for the first time, I was required to attend AAPC local chapter meetings. It was at my first meeting that I came across my next white blaze. Rising to New Challenges The coding world intrigued me; and when given the opportunity to take a coding course, I rose to the challenge. There has been no greater satisfaction in my life than when I passed the Certified Professional Coder (CPC®) exam last year. I also was among the first CPCs® to take the ICD10 Proficiency Exam last August, and I’m happy to report I passed. I look forward to what ICD-10 will bring to healthcare, and to the next white blaze that intercepts my path. I know there are all sorts of exciting, new challenges that lie ahead. www.aapc.com May 2014 33 Pre-Order and SAVE up to 50% on 2015 Code Books and Bundles Thru June 30th ICD-10-CM ICD-10-PCS ICD-9-CM 1 & 3 ICD-9-CM 1 & 2 $99.95 $64.95 $99.95 $64.95 $103.95 $54.95 Procedural Expert AMA CPT® $99.95 $49.95 HCPCS Level II $99.95 $59.95 $114.95 $94.95 $99.95 $49.95 PHYSICIAN BUNDLE 3 PHYSICIAN BUNDLE 2 PHYSICIAN BUNDLE 1 ICD-9-CM 1 & 2, HCPCS Level II, Procedural Expert $269.95 $124.95 ICD-9-CM 1 & 2, CPT®, CPT®, HCPCS Level II, Procedural Expert ICD-9-CM 1 & 2, CPT®, HCPCS Level II $399.95 $209.95 $299.95 $169.95 HOSPITAL BUNDLE 2 HOSPITAL BUNDLE 1 PROCEDURAL BUNDLE ICD-9-CM 1 & 3, ICD-10-PCS CPT®, HCPCS Level II ICD-9-CM 1 & 3, ICD-10-PCS CPT®, HCPCS Level II CPT®, HCPCS Levell II $409.95 $219.95 $309.95 $179.95 $214.95 $134.95 Data files also available 1-800-626-2633 aapc.com/2015codebooks ■ Coding/Billing By Heidi Stout, CPC, COSC, CCS-P Cover Don’t Let ICD-10 Orthopaedic Injury Coding Trip You Up Recognize new coding conventions and brush up on your anatomy for proper coding. Orthopaedic injury coding in ICD-10 is not business as usual. Codes can be up to seven characters long, and are organized by anatomic site rather than by injury type. Codes for post-operative complications are in the body system chapters, and V and E codes are things of the past. What this amounts to is that coders need to know their orthopaedic anatomy when ICD-10 is implemented. To keep from feeling overwhelmed on that fateful day, let’s take a closer look at some of the new ICD-10 coding conventions you may encounter for orthopedic injuries. Combination Codes New combination codes for conditions and common symptoms, manifestations, and external causes allow you to report only one ICD-10 code in scenarios where ICD-9-CM requires two codes. Example The documentation says, “Wear of articular bearing surface of internal prosthetic right hip joint.” Proper coding is: ICD-9 ICD-10 996.46 T84.060- V43.64 Laterality There are separate codes for left side, right side, and (in some cases) bilateral, and even codes that are digit specific. M22.02 M16.4 S64.490- 36 Healthcare Business Monthly Recurrent dislocation of patella, left knee Bilateral post-traumatic osteoarthritis of hip Injury of digital nerve of right index finger (7th character required) Coding/Billing: Orthopaedic Injuries The demand for specificity in injury coding is tremendous, which places increased demand on the physician to document in detail, and on you to code to a high level of specificity. Placeholder “X” and 7th Character ICD-10 uses a placeholder, which is always the letter X. It has two uses: 5th character: When used as the fifth character for certain six-character codes, the X allows for future expansion without disturbing the sixth-character structure. M22.3X1 Other derangements of patella, right knee 7th character: When a code has fewer than six characters and a seventh character is required, the X is assigned for all unused characters to meet the requirement of coding to the highest level of specificity. T84.53XS Infection and inflammatory reaction due to internal right knee prosthesis, sequela Chapter 19 codes have a seventh character that identifies the episode of care. With the exception of the fracture codes, most categories in chapter 19 have three seventh character values: 1. A - Initial encounter An initial encounter character is used while the patient is receiving active treatment for the condition. Some examples of initial encounters are surgery, emergency department encounters, and evaluation and treatment by a new physician. 2. D - Subsequent encounter A subsequent encounter character is used for encounters after the patient has received active treatment for the condition, and now is receiving routine care for the condition during the healing or recovery phase. Examples of subsequent treatment are cast change or removal, medication adjustment, and other follow-up visits following treatment for the injury or condition. 3. S - Sequela A sequela seventh character is used for complications or conditions that arise as a result (i.e., late effect) of a condition or injury. Examples of sequela are joint contracture after a tendon injury, painful hardware after arthrodesis, and scar formation after a burn. S51.011A S51.011D S51.011S Laceration without foreign body of right elbow, initial encounter Laceration without foreign body of right elbow, subsequent encounter Laceration without foreign body of right elbow, sequela Complexities of Injury Coding The demand for specificity in injury coding is tremendous, which places increased demand on the physician to document in detail, and on you to code to a high level of specificity. S82.221A S66.125A Displaced transverse fracture of shaft of right tibia, initial encounter for closed fracture Laceration of flexor muscle, fascia and tendon of left ring finger at wrist and hand, initial encounter T84.220A Displacement of internal fixation device of bones of hand and fingers, initial encounter ICD-10-CM groups injuries by anatomic site (e.g., shoulder and upper arm) rather than by injury type (e.g., fracture, wound). Injury categories are: • Head (S00-S09) • Neck (S10-S19) • Thorax (S20-S29) • Abdomen, Lower Back, Lumbar Spine, Pelvis, External Genitalia (S30-S39) • Shoulder and Upper Arm (S40-S49) • Elbow and Forearm (S50-S59) • Wrist, Hand, and Fingers (S60-S69) • Hip and Thigh (S70-S79) • Knee and Lower Leg (S80-S89) • Ankle and Foot (S90-S99) • Certain Early Complications of Trauma (T79) • Complications of Surgical and Medical Care, NEC (T80-T88) The arrangement of codes in each category follows the same pattern for each anatomic site. As an example, look at the codes for injuries to the elbow and forearm: S50 S51 S52 Superficial injury of elbow and forearm Open wound of elbow and forearm Fracture of forearm www.aapc.com May 2014 37 Coding/Billing: Orthopaedic Injuries S53 S54 S55 S56 S57 S58 S59 Dislocations and sprain of joints and ligaments of elbow Injury of nerves at forearm level Injury of blood vessels at forearm level Injury of muscle, fascia and tendon at forearm level Crushing injury of elbow and forearm Traumatic amputation of elbow and forearm Other and unspecified injuries of elbow and forearm Within the dislocation category S53, note there are now separate codes for subluxation, in addition to codes for dislocation. Conduct an in-depth review of the codes for muscle, fascia, and tendon injuries (category S56). There is tremendous specificity within this category; review these codes carefully and arm yourself with anatomical charts and references to assist you in coding these injuries. S56.193- Other injury of flexor muscle, fascia, and tendon of right middle finger at forearm level (7th character required) In ICD-9-CM, one code was reported for an open wound with tendon laceration; in ICD-10 separate codes are required for open traumatic wound, and muscle/tendon/fascia laceration or nerve laceration. To locate the code for a tendon injury, look under the main term “injury,” and then “muscle” by site. To locate a code for the wound, look under the main term “laceration,” then look for the specific anatomic site. Example The documentation says, “Lacerated flexor tendon of the left ring finger (no foreign body/no damage to nail).” Proper coding is: ICD-9 ICD-10 883.2 S66.125S61.215- For ICD-10, the appropriate seventh character (A, D, S) must be added for episode of care. Don’t Fumble Fracture Coding The specificity of the ICD-10-CM fracture codes is daunting. Take great car in making accurate code selections. Displaced vs. non-displaced, open vs. closed, laterality, and type of fracture are some examples of the specificity within the fracture codes. The expanded list of seventh characters not only describes the episode of care, but also whether the doctor is treating an open or closed fracture, nonunion, malunion, or fracture sequela (late effects). ICD-10-CM guidelines specify a fracture not indicated as open or closed is coded as closed, and a fracture not indicated as displaced or not displaced is coded as displaced. An additional code may be required for an open wound with a fracture or dislocation. The guidelines state that fractures in patients with known osteoporosis are assigned a code from category M80 Osteoporosis with current pathological fracture, even if there is a minor fall or trauma, if that fall or trauma would not usually break a normal, healthy bone. The familiar fracture aftercare codes are gone. For traumatic fracture aftercare, you assign the acute fracture code with the appropriate seventh character. Standard seventh characters for fractures are (there are exceptions to these examples): 38 Healthcare Business Monthly Coding/Billing: Orthopaedic Injuries The familiar fracture aftercare codes are gone. For traumatic fracture aftercare, you assign the acute fracture code with the appropriate seventh character. ICE PRACT Advance Your Career For a FREE career consultation, contact Jane Baldwin at 1-800-626-2633 x.160 CLIA FINANCE ACCOUNTING NCE COMPLIA CODING BILLING AUDITING HEALTH IT OSHA www.aapc.com/cppm EHR HITECH WORK SPACE PLANNING FLOW DISASTER PLANNING SUPPLY CHAIN CLIA FINANCE E MANAMENT Learn best practices, explore new skills, take on new challenges, and make a great income as a Certified Physician Practice Manager (CPPM®). HR GOOD SALARY PAYROLL CPPM ® HIPAA NT GEME MANA MARKETING EHR UMAN RESOURCES In Practice Management HITECH E COMPLIANC WORK H FLOW HITEC MARKETING ACCOUNTING www.aapc.com PAYROLL • A - Initial encounter for closed fracture • B - Initial encounter for open fracture • D - Subsequent encounter for fracture with routine healing • G - Subsequent encounter for fracture with delayed healing • K - Subsequent encounter for fracture with nonunion • P - Subsequent encounter for fracture with malunion • S - Sequela Note: There are initial encounter codes for open and closed fractures, but the subsequent encounter codes do not differentiate between the two. Codes for some fractures in categories S52 Fracture of forearm and S82 Fracture of lower leg, including ankle take specificity a step further. For example, codes S52.21- and S52.22- have a different set of seventh characters. This is a particularly confusing aspect of fracture coding and often requires paging back to locate the correct list of seventh characters. Special seventh characters for all codes in the S52 and S82 categories (with exceptions) are: • A - Initial encounter for closed fracture • B - Initial encounter for open fracture Type I or II or open fracture NOS • C - Initial encounter for open fracture Type IIIA, IIIB, or IIIC • D - Subsequent encounter for closed fracture with routine healing EHR May 2014DISASTER PLANNING 39 Coding/Billing: Orthopaedic Injuries • E - Subsequent encounter for open fracture Type I or II with routine healing • F - Subsequent encounter for open fracture Type IIIA, IIIB, or IIIC with routine healing • G - Subsequent encounter for closed fracture with delayed healing • H - Subsequent encounter for open fracture Type I or II with delayed healing • J - Subsequent encounter for open fracture, Type IIIA, IIIB, or IIIC with delayed healing • K - Subsequent encounter for closed fracture with nonunion • M - Subsequent encounter for open fracture Type I or II with nonunion • N - Subsequent encounter for open fracture, Type IIIA, IIIB, or IIIC with nonunion • P - Subsequent encounter for closed fracture with malunion • Q - Subsequent encounter for open fracture Type I or II with malunion • R - Subsequent encounter for open fracture, Type IIIA, IIIB, or IIIC with malunion • S - Sequela Here is the list of options in ICD-10 for coding a fracture of the humerus: • 2-part surgical neck • 3-part surgical neck • 4-part surgical neck • Greater tuberosity • Lesser tuberosity • Greenstick fracture of shaft • Transverse fracture of shaft • Oblique fracture of shaft • Spiral fracture of shaft • Comminuted fracture of shaft • Segmental fracture of shaft 40 Healthcare Business Monthly • Simple supracondylar w/o intercondylar extension • Comminuted supracondylar w/o intercondylar extension • Lateral epicondyle • Medial epicondyle • Incarcerated medial epicondyle • Lateral condyle • Medial condyle • Transcondylar • Torus • Salter-Harris Type I physeal • Salter-Harris Type II physeal • Salter-Harris Type III physeal • Salter-Harris Type IV physeal Share this with your physician as an example of why increased specificity in documentation is necessary. Invest in Proficiency Now Don’t put off your ICD-10-CM training. The time that you spend becoming ICD-10-CM proficient now will pay huge dividends later. Fail to prepare and the negative impact on your productivity will be significant. Make sure to involve your physicians in the process, too, as they play a huge role in your organization’s successful transition to ICD-10-CM. Heidi Stout, CPC, COSC, CCS-P, has over 30 years experience in orthopaedic coding. She is the director of the orthopaedic surgery division for The Coding Network, LLC, and has her own consulting business, Coder-On-Call, Inc. Stout has been consulting editor to several medical coding publications and is a member of the AAPC Orthopaedic Steering Committee. She is a member of the Monmouth, N.J., local chapter. ■ Coding/Billing By Evan M. Gwilliam, MBA, DC, CPC, CCPC, NCICS, CPC-I, CCPC, CPMA, MCS-P ICD-10-CM External Cause Codes Tell the Whole Story Use them to report in enhanced detail and possibly streamline claims submission and payment adjudication. At some point in the near future, all claims for healthcare services in the United States will have to use ICD-10CM diagnosis codes. ICD-9-CM has been the standard since 1979, but has outlived its usefulness. Because of its structure, ICD-10-CM provides better data for research and statistical analysis than ICD-9-CM. Although there is no national mandate to report them, external cause codes provide a unique opportunity to report significant detail not available in ICD-9-CM. How, Why, When, Etc. ICD-9-CM contains a lesser-known chapter entitled “Supplemental Classification of External Causes of Injury and Poisoning.” These codes are distinctive because, unlike most other ICD-9-CM codes, they are alphanumeric—that is, they start with the letter “E.” These codes permit the classification of environmental events, circumstances, and conditions as the cause of injury and other adverse effects, and are to be used in addition to codes that report the actual injury. For example: Photo by iStockphoto© studio_annika E813.1 42 Healthcare Business Monthly Motor vehicle traffic accident involving collision with other vehicle injuring passenger in motor vehicle other than motorcycle Some providers already use these codes voluntarily or when required on auto insurance claims; however, many billers are unfamiliar with external cause codes. Unless a provider is subject to state-based mandates, or a specific payer requires them, you don’t need to report these codes. The Centers for Medicare & Medicaid Services (CMS) encourages you to do so, however, because they provide valuable data for injury research and evaluation of injury prevention strategies. They may also be helpful for determining liability in third-party injury claims. It’s possible payers might not ask to review records as often after implementation, if they can find most of the information they need on the claim form via the diagnosis codes reported. For example, suppose a patient presents to the doctor’s office and the records reflect: • The patient had sprain injuries in the neck; • She was driving a car that struck a sports utility vehicle; Coding/Billing: External Cause Codes Photo by iStockphoto© lisafx … they provide valuable data for injury research and evaluation of injury prevention strategies. They may also be helpful for determining liability in third-party injury claims. • The driver side air bag was deployed; • She was texting while on a neighborhood street; and • The travel was for work. All of this information can be reported with one injury code and several external cause codes in ICD-10. External Cause Codes Are Versatile External cause codes were extensively reworked for ICD10-CM. The guidelines state that these codes are most often reported secondarily to codes from nearby chapter 19, Injury, poisoning, and certain other consequences of external causes (S00-T88). Chapter 19 codes begin with the letters S or T, and this is where codes for acute injuries are found, such as those sustained in an automobile accident. In other words, if the physician were to select a code such as S13.4xxA Sprain of ligaments of cervical spine, initial encounter, it’s also appropriate to report the external cause of the injury. The S code would act as the primary diagnosis; external cause codes can never be reported first. In ICD-10-CM, external cause codes are found in chapter 20, which includes codes that start with the letters V, W, X, and Y. Codes from V00 to V99 are separated into 12 groups, which reflect the patient’s mode of transport. The first two characters of the code identify the vehicle, such as V1 for pedal cycle rider, V2 for motorcycle rider, V4 for car occupant, and V5 for occupant of pick-up truck or van. An example of a complete code that might be used in the case mentioned above is: V43.51xA Car driver injured in collision with sport utility vehicle in traffic accident, initial encounter The W codes are for injuries due to slipping, tripping, stumbling, and falling; the codes from W20 to W49 are categorized as “exposure to inanimate mechanical forces.” A code found in this section that fits our example case is: W22.11xA Striking against or struck by driver side automobile airbag, initial encounter The Y codes contain two important categories: Y92 for place of occurrence of the external cause and Y93, which is an activity code. The guidelines state these codes are to be used with one another, and are only reported on the initial encounter. Examples of place and activity codes a doctor might report in our example case are: Y92.414 Local residential or business street as the place of occurrence of the external cause Y93.C2 Activity, hand held interactive electronic device There are also a few employment status codes in the Y99 category that could be assigned when Y93 (activity) codes are selected. They describe if the person is employed, in the military, a volunteer, or other status, and are reported only for the initial encounter. For example, if the victim was on the clock during the accident, the following code would indicate it may be related to worker’s compensation: Y99.0 Civilian activity done for income or pay Many payers require the submission of paper documentation to substantiate care. One reason ICD-10-CM was created was to minimize the need for a review of the doctor’s notes. If the codes are detailed enough and reported correctly, a record review would not add much more information. Payers would have nearly everything they need to know from the claim form alone. Our example www.aapc.com May 2014 43 Photo by iStockphoto© ApplybyTexas Coding/Billing: External Cause Codes case, for instance, includes one injury code from chapter 19, and five external cause codes from chapter 20. Ensure a Happy Ending External cause code reporting is voluntary (but is encouraged) when ICD-10-CM is implemented. It provides the opportunity to report enhanced detail, and could streamline the process of claims submission and payment adjudication. It may also improve the process of data collection for researchers and policy makers. Physicians and coders, however, must take the time to get familiar with coding guidelines and conventions to take advantage of this opportunity provided by ICD-10 . Sources: Medicare Learning Network, ICN 902143, April 2013 Complete and Easy ICD-10-CM Coding for Chiropractic, 2nd edition, The ChiroCode Institute, 2013. “ICD-10-CM. It’s closer than it seems,” CMS News Updates. May 17, 2013. Evan M. Gwilliam, DC, MBA, CPC, CCPC, CPC-I, CCCPC, CPMA, NCICS, MCS-P, is the director of education for FindACode, and is the only chiropractic physician who is also an AAPC certified ICD-10-CM trainer. He spends most of his time teaching chiropractic physicians and other health professionals how to get ready for ICD-10-CM. If you are looking for a speaker or ICD-10-CM resources, he can be reached at DrG@ FindACode.com. Gwilliam is a member of the Provo, Utah, local chapter. ™ CodingWebU.com Providing Quality Education at Affordable Prices We are the only program that provides interactive training incorporating audio, text and graphics to ensure you comprehend the information being taught. You will receive live updates as codes change and content is added. You always have access to the most current information, even if you purchased the course five years ago. 2014 Annual Coding Scenarios are Now Available! Over 70 Courses Approved for CEUs starting @ $30 Anatomy Chart Auditing Medical Terminology RAC CPT® Updates for 2014 Physiology Pain Management Injections ICD-10 Proficiency Practice Test Physician Practice Revenue Mgm’t Emergency Department Coding Burns, Lesions, and Lacerations Interventional Radiology Specialty Coding Modifiers E|M and OB/GYN Meaningful Use Compliance EHR (484) 433-0495 We offer group discounts and reporting capabilities! We can also create or host custom courses for your employees! 44 Healthcare Business Monthly CPT® & ICD-9 Updates ICD-10 ...and more A&P Quiz By Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC Think You Know A&P? Let’s See … The patient is an 82-year-old female residing in a nursing home. She presents today for treatment of pressure ulcers. She has ulcers on her right and left heels and on the dorsum of her right foot. The ulcers have been present for about 6 weeks and are not responding to treatment. Her pain is 9/10. Her ulcer on the right heel measures 8.6 cm long by 5.6 cm wide with a surface area of 34.3 cm. There is erythema around the wound and surrounding skin is macerated. The wound is covered with dry, hard, necrotic tissue. There is a minimal amount of exudate. There was exposed tendon in the base of the wound after necrotic tissue debridement. What stage is the patient’s right heel pressure ulcer? A. B. C. D. E. Stage I Stage II Stage III Stage IV Unstageable Check your answer on page 65. Take this monthly quiz, in addition to AAPC’s ICD-10 Anatomy and Pathophysiology advanced training, to prepare for the increased clinical specificity requirements of ICD-10-CM. To learn more about AAPC’s ICD-10 training, go to www.aapc.com to download AAPC’s ICD-10 Service Offering Summary. Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC, is vice president of ICD-10 Training and Education at AAPC. Auditors, we have “THE” conference for you! Asahealthcareprofessionalworkingincompliance,auditingandadministration, concerns surrounding ICD-10 are everywhere — don’t panic we have you covered!!! Don’t wait to register! • The OnlYauditorspecific conference • ICD-10 training for auditors • Hands-on auditing during the main conference • Effectivelyteachyour provider ICD-10 EARlY BIRD SPECIAl TakeadvantageofourEarlyBirdSpecial and receive FREE tickets to the Biltmore for the Christmas Candlelight Tour and Dinner(whilesupplieslast).Registernow before this offer runs out! • Multipletrackswith variousbreakoutsessions to choose from Don’tmissthisopportunitytobetrainedbytheofficialICD-10 trainers for the American Academy of Orthopaedic Executives andtheTexasMedicalAssociation! 6th AnnuAl Auditing Conference 2014 http://namas.co/events/namas-conference www.aapc.com May 2014 45 ■ Auditing/Compliance By Marcia L. Brauchler, MPH, CMPE, CPC, CPC-H, CPC-I, CPHQ Answer Common HIPAA Questions illustration by iStockphoto© accaello What changed in 2013 for business associates? O ne of the most significant changes under HIPAA’s final rule, effective September 23, 2013, was that business associates of HIPAA covered entities became directly liable for compliance with certain Privacy and Security Rule requirements. This means that the U.S. Department of Health & Human Services’ (HHS) Office for Civil Rights (OCR), which enforces HIPAA, now has jurisdiction to audit, regulate, and sanction business associates for noncompliance with HIPAA. Previously, OCR’s ability to ensure compliance of the rules extended primarily only to providers, healthcare organizations, and insurance companies. Business associates were bound to compliance with HIPAA only by means of their contract with the covered entity for which they worked. Note: HIPAA is the Federal Standards for Privacy of Individually Identifiable Health Information and/or the Security Standards for the Protection of Electronic Protected Health Information (45 Code of Federal Regulations [CFR] Parts 160, 162, and 164). Who or What Is a Business Associate HIPAA defines a business associate as a person or entity who performs certain functions or activities on behalf of a covered entity 46 Healthcare Business Monthly that involve the use or disclosure of protected health information (PHI). This includes creating, receiving, maintaining, and transmitting PHI. Typical business associate functions and services include claims processing; data analysis; utilization review; quality assurance; billing; benefit and practice management; and legal, actuarial, consulting, management, and/or financial services. Under the final rule, HHS clarified and expanded who qualifies as a business associate under HIPAA to include the following types of entities: • Health Information Exchange Organizations (HIOs) that work to oversee the exchange of health information across different organizations; • E-prescribing gateways that allow providers to write and send prescriptions to a participating pharmacy electronically; • Data transmission service providers (for both paper and electronic PHI) who require access to PHI on a routine basis; • Vendors of personal health records (PHRs) who offer PHRs to individuals on behalf of a covered entity; • Patient Safety Organizations (PSOs) that receive reports of Auditing/Compliance: Business Associates Persons and entities that are part of a covered entity’s workforce are not considered business associates. patient safety events or concerns from providers under the federal Patient Safety Quality Improvement Act of 2005 (PSQIA) (see: 42 U.S.C. 299b-22(i)(1)); • Medical liability insurance companies if they assist with services such as risk management, assessment activities, or legal services for which they require access to PHI; and • Subcontractors of business associates that create, receive, maintain, or transmit PHI on behalf of the business associate. This change means even more types of organizations are now considered business associates if they maintain PHI—even if they don’t actually view it. This would include online storage vendors, cloud service providers such as internet-based calendar platforms, and electronic health record (EHR) vendors that are the access point for individuals wanting copies of their medical records. Who Is Not a Business Associate? Persons and entities that are part of a covered entity’s workforce are not considered business associates. This may include temporary workers, volunteers, interns, and others who work with or for a covered entity, regardless of who pays them (or even if they are paid). Healthcare providers who receive PHI for the purposes of treating patients aren’t business associates of the other entity, either. Entities that act merely as conduits for the transport of PHI, that do not access the information other than on a random or infrequent basis, are not business associates. This means that entities such as the U.S. Postal Service, United Parcel Service, Federal Express, internet service providers, or other delivery services for both digital or hard copy PHI, that provide mere courier services, are not considered business associates. Make Sure Your BA Agreement Is Up to Date HIPAA permits the disclosure of PHI to business associates, but the assurances of how that information will be appropriately safeguarded must be defined in a contract. This contract is referred to as a business associate agreement (BA agreement), and has been a requirement of HIPAA since 2003. New responsibilities being passed along to business associates were required to be incorporated into these agreements by September of 2013. Only existing BA agreements that were in compliance with HIPAA prior to the final rule being issued in January 2013, receive a grace period until September of 2014 to ensure that the new responsibilities are incorporated into these written agreements. What Has Changed in the BA Agreement? implement administrative, physical, and technical safeguards that reasonably and appropriately protect PHI. New written agreement requirements must specify that business associates and their subcontractors: 1. Enter into subcontractor agreements with any downstream business associates; 2. Comply with applicable requirements in the Privacy and Security Rules; 3. Report any use or disclosure of PHI that is not allowed as per the contract to the upstream business associate or covered entity; and 4. Ensure that each downstream agreement is at least as strict as the original agreement between the CE and BA regarding allowable uses and disclosures of PHI. Take Action Towards Compliance If you’re a covered entity, you need to identify all of your business associates—especially those that didn’t fit the definition of a business associate previously, such as data storage companies. Make sure that you have executed proper BA agreements with them. If you are a business associate, assess who your subcontractors are that handle PHI from your covered entities, and make sure you have entered into appropriate agreements with them to restrict uses and disclosures of that PHI. Remember, these agreements must be at least as stringent as those required of you by your covered entity. It is not a HIPAA requirement that you need to have your business associates attest to being in compliance with HIPAA and/or audit them; however, taking reasonable steps to ensure that your business associates understand what is required of them under the final rule, such as ensuring they are aware that they can now be audited and fined by the federal government for non-compliance, is advised. Consider a security questionnaire to evaluate a business associate’s ability and desire to appropriately safeguard PHI. How the OCR will enforce violations against business associates in the future remains to be seen, but the floodgates have been opened. Marcia L. Brauchler, MPH, CMPE, CPC, CPC-H, CPC-I, CPHQ, is a healthcare consultant and founder of Physicians’ Ally, Inc. She advises physicians and practice administrators on managed care contracts, reimbursement, coding, and compliance. Brauchler’s firm sells updated HIPAA policies and procedures at http://www.physicians-ally.com/hipaacompliance. She is a member of the South Denver, Colo., local chapter. BA agreements have always required that the business associate will www.aapc.com May 2014 47 ■ Auditing/Compliance By Michael D. Miscoe, JD, CPC, CASCC, CUC, CCPC, CPCO 2014 OIG Work Plan: Target Your Risk Areas The U.S. Department of Health & Human Services Office of Inspector General (OIG) has released its annual work plan, outlining the new and ongoing hot spots for healthcare fraud and abuse the federal agency intends to review and audit in 2014. Based on the civil and criminal sanctions that can result from noncompliance, it behooves providers to pay particular attention to the risk areas outlined in the OIG work plan and to update their compliance programs accordingly. In particular, take a good look at the new and ongoing focus areas for the Medicare Part B program. the more than $1 billion in inappropriate payments relating to home health benefits. Specific to providers who may be certifying the necessity of home health services, OIG will review compliance with documentation requirements submitted to support claims paid by Medicare. Providers are encouraged to review standards for certifying home-bound status prior to providing a certification for home health services. Provider-based Freestanding Hospital-based Clinics The OIG will continue to evaluate whether a payment disparity exists between reimbursement rates for services performed in an ambulatory surgical center (ASC) compared to similar surgical services performed in a hospital outpatient department. OIG will also continue to evaluate payment errors associated with place of service by Part B providers who perform surgical services in an ASC. As a new initiative for 2014, OIG will look at the comparative payment amounts between provider-based facilities—which often receive higher payment amounts for certain services than do freestanding outpatient clinics—and their freestanding outpatient counterparts. Although there is nothing necessarily onerous or problematic with billings from hospital-based clinics, OIG will be reviewing payments. This increased scrutiny may identify outliers, which could lead to additional audit analysis. ASC and Hospital Outpatient Claims Rural Health Clinics OIG remains concerned with skilled nursing facility billing, based on a 2009 study revealing a 25 percent error rate. OIG is also concerned about questionable billing from Part B providers for services provided to nursing home residents during stays not paid under Part A benefits (such as foot care), stays during which benefits are exhausted, or due to failure to meet the three-day prior inpatient stay requirement. OIG is aware the Centers for Medicare & Medicaid Services (CMS) has not published regulations permitting removal of rural health program clinics that no longer meet location requirements established under the Balanced Budget Act of 1997. OIG is also aware that rural health clinics that no longer meet the location requirements necessary to qualify for enhanced Medicare reimbursement are still receiving the enhanced reimbursement amounts. Rural healthcare clinics are advised to ensure the appropriateness of any enhanced payments they received, and voluntarily refund any inappropriate payments to Medicare. Home Health Sleep Disorder Clinics OIG will focus on newly enrolling home health agencies, due to OIG noted that an analysis of 2010 Medicare payments showed Nursing Homes 48 Photo by iStockphoto© ayzek Use the latest OIG work plan to amp up your compliance plan and audit efforts. Healthcare Business Monthly Auditing/Compliance: OIG Work Plan Photo by iStockphoto© CandyboxImages Photo by iStockphoto© monkeybusiness … as a new initiative, the OIG intends to identify billing trends suggestive of maintenance therapy billing, given the history of problems associated with improper payments. high utilization for sleep testing procedures billed under CPT® 95810 Polysomnography; age 6 years or older, sleep staging with 4 or more additional parameters of sleep, attended by a technologist and 95811 Polysomnography; age 6 years or older, sleep staging with 4 or more additional parameters of sleep, with initiation of continuous positive airway pressure therapy or bilevel ventilation, attended by a technologist. OIG will continue to examine payments to providers and facilities providing sleep testing procedures to determine the appropriateness of payments. Ambulance Services OIG continues to evaluate ambulance billings for transports that either did not occur or were potentially unnecessary transports to dialysis facilities. As a new initiative, OIG is reviewing and coordinating its evaluations, audits, investigations, and guidance to ensure compliance with Medicare Benefit Policy Manual requirements, which limit payment for transport services to circumstances where using other means of transport would endanger the patient’s health. Anesthesia Services The appropriateness of personally performed anesthesia services is a continued focus area. Included in this focus is the use of modifiers AA Anesthesia services performed personally by anesthesiologist and QK Medical direction of two, three, or four concurrent anesthesia procedures involving qualified individuals. Chiropractic Services OIG continues to identify improper payments for what CMS defines as “maintenance” care. This effort has tra- ditionally focused on analysis of documentation for compliance with initial and subsequent visit documentation guidance contained in the Medicare Benefit Policy Manual. Of these requirements, compliance with the treatment planning elements is a particular focus, even though these elements are directory (what a plan “should” contain) in CMS guidance. In addition to those efforts, as a new initiative, the OIG intends to identify billing trends suggestive of maintenance therapy billing, given the history of problems associated with improper payments. This effort is likely to focus on visit frequency analysis, as well as the number of encounters for a reported condition (diagnosis). Laboratory Tests OIG notes that Medicare is the largest payer of clinical lab As a new initiative, OIG is reviewing and coordinating its evaluations, audits, investigations, and guidance to ensure compliance… www.aapc.com May 2014 49 Auditing/Compliance: OIG Work Plan services in the nation, with sharp increases in costs for lab testing over the past several years due to increased volume of ordered services. As a result, OIG will perform data analysis to identify questionable billing practices. Diagnostic Radiology Services An ongoing concern is the rapid increase of diagnostic radiology testing. The OIG continues to analyze the medical necessity of high-cost diagnostic radiology tests in an effort to understand this trend and determine the appropriateness of Medicare payments. Portable X-ray Services Similarly, the OIG is reviewing the appropriateness of Medicare payments associated with the transportation and setup of portable X-ray equipment. OIG is looking at the qualifications of the technicians who are performing the services, and whether the services were ordered by a medical doctor or doctor of osteopathic medicine. OIG also notes that Medicare has improperly paid portable X-ray suppliers for multiple trips to nursing facilities and for services ordered by non-physicians. Electro-diagnostic Testing Services OIG continues its evaluation of Medicare claims data to identi- fy questionable billing of electro-diagnostic (EDX) testing services. EDX service providers are encouraged to review applicable local coverage determination (LCD) requirements, and ensure their documentation demonstrates conformance with applicable coverage requirements. Documentation of E/M Services With the advent of electronic health records (EHRs), OIG is particularly concerned with the increased frequency of medical records showing identical documentation across services. OIG is evaluating multiple records for the same provider (likely to include multiple records for each patient evaluated) to determine the extent to which documentation vulnerabilities exist (i.e. what OIG and CMS have labeled as “cloning”). Providers are cautioned to avoid EHR shortcuts that simply pull information forward, leading to the appearance of cloned documentation. Ophthalmology Services Based on 2010 data analysis, Medicare approved $6.8 billion in improper payments for ophthalmologic services. OIG is continuing its review this year, and is basing it on 2012 claims data. Physicians OIG is reviewing compliance of participating providers with assignment rules, as well noncompliance through the billing of excess charges to Medicare beneficiaries. The OIG is using 2012 claims data for this study. Medicare approved $6.8 billion in improper payments for ophthalmologic services. 50 Healthcare Business Monthly photo by iStockphoto© monkeybusinsessimages Photo by iStockphoto© AlexRaths OIG is particularly concerned with the increased frequency of medical records showing identical documentation across services. Auditing/Compliance: OIG Work Plan photo by iStockphoto© monkeybusinsessimages The focus is more likely to be on whether “skilled” services were rendered (oneon-one contact) and necessary, given the patient’s condition. Compliance Efforts Heat Up The federal government has actively increased its crack down on perceived areas of fraud, waste, and abuse. OIG reported using its exclusion authority over 3,214 individuals or entities in 2013, precluding them from participation—either directly or indirectly—in federal healthcare programs. OIG also reported filing 960 criminal actions and 472 civil actions. On the civil side, these actions included false claims and unjust enrichment lawsuits, as well as civil money penalties settlements and administrative recoveries under the self-disclosure protocol. OIG estimates expected recoveries of over $5.8 billion from these efforts. Physical Therapists OIG continues its analysis of services performed and reported by independent therapists. OIG is anticipated to change their analysis somewhat, in the wake of the Jimmo settlement, where CMS acknowledged there is no “improvement standard” as a necessary predicate to Medicare coverage. The focus is more likely to be on whether “skilled” services were rendered (oneon-one contact) and necessary, given the patient’s condition. Want to know more? For the Jimmo v. Sebelius Settlement Agreement Fact Sheet, go to www.cms.gov/Medicare/Medicare-Fee-forService-Payment/SNFPPS/Downloads/Jimmo-FactSheet.pdf. Medicare Program Management – Provider Deactivation To prevent fraudulent claims submissions, OIG continues to review provider eligibility to identify and deactivate providers who have not billed Medicare for more than one year, following federal regulatory provisions. (http://oig.hhs.gov/reports-and-publications/archives/workplan/2014/WorkPlan-2014.pdf ) to ensure applicable risk areas are well understood. For each applicable focus area, be certain to review appropriate CMS interpretive guidance and LCDs, as well as Medicare publications and other guidance. To ensure compliance throughout your organization, incorporate this information into your compliance plan. Michael D. Miscoe, JD, CPC, CASCC, CUC, CCPC, CPCO, has a Bachelor of Science degree from the United States Military Academy and a juris doctorate degree from Concord Law School, is the president of Practice Masters, Inc., and the founding partner of Miscoe Health Law, LLC. He is a past (2007-2009) and current (20132015) member of the AAPC National Advisory Board, is an AAPC Legal Advisory Board member, and is the chair of the AAPC Ethics Committee. Mr. Miscoe is admitted to the practice of law in California and to the bar of the U.S. Supreme Court and the U.S. District Courts in the Southern District of California and the Western District of Pennsylvania. He has over 20 years of experience in healthcare coding and over 16 years as a compliance expert, forensic coding expert, and consultant. Miscoe is a member of the Johnstown, Pa., local chapter and serves as president. Take Heed These areas provide a relevant summary of the new and ongoing OIG efforts that are likely to be most applicable to outpatient providers. The OIG Work Plan for 2014 also targets various hospital services, durable medical supplies, and prescription drug benefits for both Medicare and Medicaid. You are encouraged to review the entire work plan www.aapc.com May 2014 51 ■ Practice Management By Candice Ruffing, CPC, CPB, CENTC CPT® Code Valuations Matter for Your Bottom Line RUC survey says reimbursement is based on pre-service and post-service time components. 1935086 579 19285 96413 22851 I t wasn’t until last year, after 15 years of working the business side of medicine, that I began to understand how the value of a CPT® code was developed. Now that I know, I can see the importance of this. I have found, however, that not only are most coders unaware of this information, but many physicians are unaware, as well. The Secret Formula Whether the code is an evaluation and management (E/M) office visit, an outpatient endoscopy, or a complex inpatient surgical procedure, the components of the final CPT® value are often determined through a Relative Value Scale Update Committee (RUC) survey. The formula to calculate code values looks like this: [(Work RVU x Budget Neutrality Adjustor x Work GPCI) + (Practice Expense RVU x Practice Expense GPCI) + (Malpractice RVU x Malpractice GPCI)] = Geographically Adjusted RVU Total x Conversion Factor = Allowable Amount As you can see, the formula takes into account many factors, including geographic practice cost indices (GPCI) to account for cost-of-practice differences among locations. From the viewpoint of the individual provider billing CPT® codes, however, perhaps the most significant factor is the physician work value. The time an eligible provider spends prior to, during, and after a procedure (also known as pre-service, intra-service, and post-service times) is used to determine the work rela52 Healthcare Business Monthly photo by iStockphoto© studionobra Work RVUs Include Pre-, Intra-, and Post-service Components Practice Management: RVUs What most physicians do not realize is the RUC has developed “time packages” for the pre- and post-service time segments to maintain parity for similar codes performed by different specialties. Table 1: Detailed Description of Pre-Service Time Packages (minutes) Facility Non-Facility 1A 1B* 2A 2B* 3 4 5 6 Total Pre-Service Time Category Subtotals 20 25 25 39 51 63 7 23 A Pre-Service Evaluation (IWPUT=0.0224) 13 19 18 33 33 40 7 17 B Pre-Service Positioning (IWPUT=0.0224) 1 1 1 1 3 3 0 1 C Pre-Service Scrub, Dress & Wait (IWPUT=0.0081) 6 5 6 5 15 20 0 5 DETAILS A History & Exam (Performance and review of appropriate Pre-Tests) 5 5 10 10 10 15 4 9 A Prepare for Procedure (Check labs, plan, assess risks, review procedure) 2 2 2 2 2 4 1 1 A Communicate with patient and/or family (discuss procedure/obtain consent) 3 3 3 5 5 5 2 3 A Communicate with other professionals 0 1 0 3 5 5 0 2 A Check/set up room, supplies and equipment 1 1 1 1 5 5 0 1 A Check/prepare patient readiness (Gown, drape, prep, mark) 1 1 1 1 5 5 0 1 A Prepare/review/confirm procedure 1 1 1 1 1 1 0 0 A Administer moderate sedation/observe (wait) anesthesia care 0 5 0 10 0 0 0 0 B Perform/supervise patient positioning 1 1 1 1 3 3 0 1 C Administer local anesthesia 1 0 1 0 0 0 0 5 C Observe (wait anesthesia care) 0 0 0 0 10 15 0 0 C Dress and scrub for procedure 5 5 5 5 5 5 0 0 *Indicates packages that contain moderate sedation 1A Straightforward Patient/Straightforward Procedure (No sedation/anesthesia care) 3 Straightforward Patient/Difficult Procedure 1B* Straightforward Patient/Straightforward Procedure (With sedation/anesthesia care) 4 Difficult Patient/Difficult Procedure 2A Difficult Patient/Straightforward Procedure (No sedation/anesthesia care) 5 Procedure without sedation/anesthesia care 2B* Difficult Patient/Straightforward Procedure (With sedation/anesthesia care) 6 Procedure with sedation/anesthesia care Additional Positioning Times for Spinal Surgical Procedures Additional Positioning Times for Spinal Injection Procedures SS1 Anterior Neck Surgery (Supine) (eg ACDF) 15 Minutes SI1 Anterior Neck Injection (Supine) (eg Discogram) 7 Minutes SS2 Posterior Neck Surgery (Prone) (eg Laminectomy) 25 Minutes SI2 Posterior Neck Injection (Prone) (eg Facet) 5 Minutes SI3 Posterior Thoracic/Lumbar (Prone) (eg Epidural) 5 Minutes SI4 Lateral Thoracic/Lumbar (Lateral) (eg Discogram) 7 Minutes SS3 Posterior Thoracic/Lumbar (Prone) (eg Laminectomy) 15 Minutes SS4 Lateral Thoracic/Lumbar (Lateral) (eg Corpectomy) 25 Minutes SS5 Anterior Lumbar (Supine) (eg ALIF) 15 Minutes www.aapc.com May 2014 53 Practice Management: RVUs tive value unit (RVU). What most physicians do not realize is the RUC has developed “time packages” for the pre- and post-service time segments to maintain parity for similar codes performed by different specialties. For example, the time spent dictating an operative note or the time spent scrubbing hands prior to a sterile procedure is the same for an otolaryngologist as it is for neurosurgeon or cardiologist. Pre-time packages include three categories: • Pre-service evaluation • Pre-service positioning • Pre-service scrub, dress, and wait times All of the pre-service categories have a designated maximum time allowed, based on the procedure type, patient condition, and site of service. Pre-service time packages range from 1a–6. Package 1a is assigned for a procedure performed on a straightforward patient undergoing a straightforward procedure (without sedation or anesthetic care). In contrast, pre-service time package 4 is assigned for a difficult patient undergoing a difficult procedure. See Table 1 (on the preceding page) for details. Post-service time packages likewise maintain parity across specialties for similar procedure types. The post-service time packages, designated 7a–9b, vary based on the type of anesthetic required and complexity of the procedure. Post-service package 7a is assigned for a simple procedure requiring local anesthesia. In contrast, post-service time package 9b describes a complex procedure performed under general anesthesia. Each post-service time package Table 2 Total Post Service Time 7a Local Simple Procedure Details: Dressing Repositioning/Transfer of patient Operative Note Recovery/Stabilization of patient Communication with patient/family Written postop order 54 Healthcare Business Monthly 7b Local Complex Procedure 8a IV Sedation Simple Procedure 8B IV Sedation Complex Procedure 9a General Anesthesia Simple Procedure 9b General Anesthesia Complex Procedure photo by iStockphoto©tiler84 If, by contrast, the survey results came in at 20 minutes for the S/D/W, the society would have captured the allotted time and would receive full value. To discuss this article or topic, go to www.aapc.com Practice Management: RVUs … if the survey results indicate a post-service time lower than the time included in the selected post-time package, the society loses permissible time, leading to a lower valuation and revenue loss. includes a maximum time allowance based on time requireunteer to participate in RUC surveys for CPT® valuation to ments for application of dressing, operative note dictation, be familiar with the pre-service and post-service time comrepositioning of the patient, communication with the paponents. For more information on the components involved tient and/or patient’s family, and post-operative orders/pain the CPT® code valuation process, visit www.ama-assn.org/ resources/doc/rbrvs/work-instructions.doc . pers. See Table 2 (on the preceding page) for details. When a specialty society submits the results of a survey to Candice Ruffing, CPC, CPB, CENTC, is an associate consultant with Acevedo the RUC for code valuation, the RUC experts select the apConsulting, Inc., in Delray Beach, Fla. Her work involves conducting coding and propriate time package. The survey results are then comcompliance audit projects; providing consulting services to clients’ managepared with the selected time package. The society must subment, physicians, and staff; and providing input for the development of each client’s annual audit plan. Ruffing has over 15 years combined experience in coding mit the lesser time allotted for final code valuation. For exand billing for multi-specialty physicians. She has served as president and secreample, if the survey results designate a scrub, dress, wait tary of the Stuart, Fla., local chapter and serves on the 2014-15 AAPC Chapter As(S/D/W) time of 10 minutes for a complex procedure on a sociation board, representing Region 4. complex patient, which would otherwise fit into a pre-ser-ad1.pdf 1 1/8/2014 2:10:26 PM viced time package of 4 with an S/D/W of 20 minutes, the specialty society is giving up 10 minutes of preservice time. This represents a loss of the work RVU—and a loss of reimbursement—because the survey results were less than the package allowance. If, by contrast, the survey results came in at 20 minutes for the S/D/W, the society would have captured the allotted time and would receive full value. Likewise, if the survey results indicate a post-service time lower than the time included in the selected post-time package, the society loses permissible time, leading to a lowHealth Care Fraud & Abuse Concepts / Health Care Fraud Prevention & Enforcement / Medical Records / Medical Coding Policies & Guidelines / Chart Auditing Principles er valuation and revenue loss. Chart Auditing Practice Exercises / Module Quizzes / End of Course Final Exam The pre-service period includes all physician services provided to the patient from the day Visit our site for access to free medical audit practice quizzes. prior to the operative procedure until the actual procedure is performed. The intra-service period includes all “skin to skin” work. The post-service period includes all physician services provided on the day of the procedure as soon as the procedure is completed. These values are important because they determine the rate at which Medicare and other payers reimburse for procedures. EMPOWER CEU APPROVED* Your Career C Self-Paced Medical Chart Auditing Course M Y CM MY CY CMY $325 K Know Components Before Completing RUC Surveys It’s imperative for all society members who vol- www.physicianauditconsultants.com www.aapc.com May 2014 55 ■ Practice Management By Ken Bradley photo by iStockphoto © pojoslaw Revenue Benchmarks Improve Finances During the Big Move Monitor financial performance and mitigate risks associated with the pre- and post-transition to ICD-10. Now is the time for physician practices to get revenue cycles in order—not six months before ICD-10 implementation. If the transition is anything like the adoption of 5010 transaction standards and national provider identifiers, ICD-10 will lead to more frequent denials and reduced productivity, especially during the initial stages of implementation. According to projections from the Centers for Medicare & Medicaid Services (CMS), denials could increase anywhere from 100-200 percent, and days in accounts receivable (A/R) could grow by as much as 20-40 percent. 56 Healthcare Business Monthly Source: “Readying Your Denials Management Strategy for ICD-10,” (www.mahealthdata.org/ Resources/Documents/ICD-10%20Resources/Optum-ReadyingYourDenialsManagement StrategyICD-10.pdf ) By taking a proactive approach and establishing revenue cycle benchmarks to monitor financial performance pre- and post-transition, your practice can mitigate the risks associated with moving to ICD-10. These steps not only help providers adequately prepare for the new code set, but also allow them to identify strategies for achieving optimal financial health long after the implementation deadline has passed. Consider the Past to Secure the Future Before your practice has to deal with the complexity of ICD-10, identify any potential pitfalls that need to be addressed. By targeting operational inefficiencies now, your practice can eliminate a lot of ex- To discuss this article or topic, go to www.aapc.com Practice Management: Revenue Benchmarks By targeting operational inefficiencies now, your practice can eliminate a lot of extra work and lost revenue down the road. tra work and prevent lost revenue down the road. There’s also no better time to automate and streamline manual processes related to eligibility, secondary claims, denials, and appeals. Also consider conducting a historical review of your revenue cycles. Understanding what a typical September, October, or November looked like in previous years will help you know what to expect when the transition date arrives. For example, a pediatric group may discover they have more volume in autumn months, as children head back to school and catch colds or the flu. This means a practice might experience higher patient volume during the implementation time frame. Whatever your situation, ICD-10 will likely create some disruptions. Correcting inefficiencies and having historical insight, however, will allow your practice to circumvent these obstacles and keep its revenue cycles on track. Establish Benchmarks As your practice tightens up the cycle processes, you would do well to establish benchmarks. Because ICD-10 affects every area of a medical practice, there are several benchmark categories that require monitoring. These include: • A/R: Some of the most important metrics you can measure are A/R days by payer and A/R days over 120 days. These indicators allow your practice to determine if claims are being paid in a timely manner. • Operational: Closely watch metrics for operations such as denial and rejection counts by category (e.g., prior authorization or medical necessity). Additional indicators, including first-pass rate, number of pending claims, workers’ compensation claims, and third-party rejections, should also be monitored and measured regularly. • Clinical documentation: To uncover any potential issues related to clinical documentation, monitor the number of physician queries, query response time, and coder accuracy, which can be measured as necessary re-coding. • Productivity: Track both coder and physician productivity. Office visits are a key indicator to watch for if your practice works under fee-for-service payment models. If your practice is making the transition to value-based care, you may also need to follow quality metrics as an additional indicator to measure success. Measure performance After your practice decides which benchmarks to monitor, evaluate current performance to determine how frequently you need to measure metrics going forward. Many clearinghouses incorporate tools into their systems that can help your practice gauge its performance relative to industry standards. If your organization operates below best practice averages, implement any necessary improvements and measure as often as possible until you reach the target. If you’re already operating at the desired levels, monitor and measure less frequently, but all metrics should be benchmarked at least monthly. Immediately following the ICD-10 compliance date, consider checking benchmarks more often to ensure all installed changes are working as planned and that all external entities—including payers—are performing as expected. You should be able to predict how quickly your practice’s revenue cycle will recover by benchmarking A/R, rejection, and denial numbers, and by tracking productivity for clinical and coding staff. Even with best preparation, however, external factors such as vendors and payers will play a major role in determining how quickly your revenue cycle will return to normal. Strengthen Your Bottom Line Your practice can’t prepare for the future unless you know what you’re facing. Revenue cycle benchmarks enable providers to understand where their revenue is today, so they can recognize how it’s changing and plan for the future. With the right combination of metrics, you can establish a framework for measuring revenue cycle performance to enhance revenue cycle efficiencies, avoid cash flow disruptions, and optimize your practice’s livelihood. Ken Bradley is vice president of strategic planning and regulatory compliance at Navicure, a clearinghouse and revenue cycle solutions provider. www.aapc.com May 2014 57 ■ Practice Management By Tim McCormack, JD, and Mary Inman, JD EHRs: Computer Functions Facilitate Fraud image by iStockphoto © maxkabakov Shed light on the dark side of electronic health records (EHRs) to safeguard your practice. O rganizations around the country—from government entities to private insurers—have been touting electronic health records (EHRs) as a way to increase efficiency, improve patient care, and reduce costs in the medical field. But new reports are shedding light on a dark side of EHRs. For the third time in just over a year, the U.S. Department of Health & Human Services (HHS) warned that the improper use of EHRs may lead to increased incidence of Medicare fraud. EHRs have many benefits: Smoother information sharing, more legible records, and more accurate drug interactions, to name just a few. For those reasons, the U.S. government encouraged hospitals and providers around the country to transition to EHRs, offering billions of dollars in incentive payments. Many organizations took advantage of the inducement, hurriedly instituting their own EHR systems. But rapid and widespread EHR adoption has led to extensive problems. In September 2012, the U.S. attorney general and the secretary of HHS sent a letter warning hospitals against cloning medical records, which could lead to upcoding claims and improperly inflating reimbursement. In July 2013, reports emerged that HHS is conducting audits targeting EHR-related overbilling. Most recently, on January 14, 2014, the HHS Office of Inspector General issued a report flagging EHR-related fraud as a problem. To keep your practice from waving red flags, be sure your staff is aware of the ways EHRs can prompt erroneous billing. 58 Healthcare Business Monthly Electronic “Shortcuts” to Upcoding EHR fraud often involves the use of common computer practices originally designed to streamline record keeping, such as copying and pasting text from other medical records and using macros, menus of pre-selected options, and default settings. Copy and Paste: The Copy and Paste commands—common in many computer programs—create serious fraud risk in EHRs. For example, doctors are paid more for office visits (using evaluation and management (E/M) codes) if they perform a more extensive examination, take a more detailed history, etc. An unscrupulous physician may copy and paste notes from prior visits into the current medical note to make it appear as though he or she performed a more intensive service. Similarly, in the Medicare managed care context, health plans and physicians are paid more through the risk adjustment system if a patient is treated for certain (often expensive) conditions. To improperly take advantage of this system, providers or health plans may copy treatment notes, patient histories, or other information from prior patient visits to appear as though the patient received treatment in the current year. Doing so fraudulently increases Medicare payments. Macros, Menus, and Default Settings: EHRs often have functions that allow the user to insert standardized text into the medical note. For example, macros allow the user to either copy and paste certain text from another location in the chart to the current note or auto- To discuss this article or topic, go to www.aapc.com Practice Management: EHRs & Fraud In July 2013, reports emerged that HHS is conducting audits targeting EHR-related overbilling. matically insert a pre-determined script into the note. Menus allow EHR users to insert text from a pre-selected list of options. Similarly, other EHR default functions may automatically enter text that affects billing, although that text may not be accurate for the patient. Such functions create a substantial risk for a physician or other EHR user to unwittingly “write” misinformation in a patient’s medical record. For example, a physician may use a macro to copy the patient’s problem list into the current treatment note, simply for ease of reference. Often, however, such macros copy the problem list into the note in a way that makes it appear as though the physician has reviewed or otherwise treated every condition on the list. Such improper over-notation could result in a physician or Medicare managed care plan improperly claiming enhanced risk adjustment payments from Medicare. Menus, another feature in EHRs designed for easier use, may limit the available options for diagnosis or procedure codes. For instance, a menu may only list codes that lead to the highest payment rates, which improperly leads physicians to upcode their visits. Healthcare providers and coders also need to exercise care when using the default settings of an EHR. Those settings could, for example, automatically insert certain text into a note whenever a new note is opened or another action is taken. The user may be unaware of the default text; and the default text may be inaccurate. Difficult to Detect Fraud Fraudulent acts such as these are difficult to catch. Often the documentation looks foolproof; copying is hard to spot and to prove. This is especially true if the physician or hospital using the EHR has turned off the “audit logs” (electronic trails showing when documentation was edited) in the software. Finding this type of fraud often takes a trained eye. For example: • A medical coder may see boilerplate notes, where a doctor uses the same language to document 45-minute comprehensive exams with one patient at every visit, or with many different patients. • A physician may notice that when she types a simple condition into a patient’s chart, the medical record automatically adds text or makes changes so the diagnosis appears more complicated or the service more intensive. • A nurse may notice that when he tries to enter the proper diagnosis or procedure into the medical record, the system will not allow him to enter lower-valued codes without taking extra, often more burdensome, steps. To prevent your EHR from exposing you to fraud, some possible steps include: • If you use an automated text function, such as a macro, go back and check what text was actually typed into the chart. Make sure the records show what was meant to say, and that extra, unwarranted words weren’t added. • When you use a menu to select a diagnosis, procedure, or other piece of information, make sure the EHR allows you to pick the code you want. If it has an incomplete set of options, talk to someone in your information technology department about adding the other, missing codes. • If your EHR has an “audit log” function, make sure it’s on. An audit log allows you to see who entered what information into the medical chart, who changed information, and when it was done. This information is invaluable in determining what should be in the chart, and in understanding why and how errors were made. Prevent Fraud, or Risk Larger Penalties Employees should be able to report their concerns about upcoding and other problems with EHRs internally to the compliance department, or by following other internal reporting guidelines. This can help your practice resolve compliance issues before government action is required. If you find the organization is non-responsive to employee complaints, you still have options to stop the fraud. The federal False Claims Act empowers anyone who knows about fraud against the government to take action. With the help of a lawyer, a whistleblower can file a lawsuit on behalf of the United States against the company filing false claims. The whistleblower is then eligible to receive a reward, which would be 15 to 30 percent of any money the government recovers. The government and the public are relying on those inside the medical industry to take a stand against EHR abuse. It’s up to healthcare professionals to cooperate with colleagues in finance, management, and treatment to ensure EHRs are used in an effective and compliant manner. Meeting the promise of EHRs depends on it. Mary A. Inman, JD, and Timothy P. McCormack, JD, are partners at Phillips & Cohen LLP, an experienced law firm representing whistleblowers (www. phillipsandcohen.com). Whistleblower cases brought by the firm involve Medicare and Medicaid fraud, as well as other types of fraud against the government. Phillips & Cohen cases have returned more than $11 billion in civil settlements and related criminal fines to federal, state, and local governments. www.aapc.com May 2014 59 ■ Coder’s Voice By Sylvia Partridge, CPC, CGSC Invest in Yourself to Advance Your Career Gain the experience you need to get ahead through credentialing, mentoring, and networking. It would be beneficial to have another credential; however, you hear a voice in your head asking, “Why should my employer benefit, while I foot the bill?” This point of view will hold you back from reaching your full potential. To avoid this defeatist attitude, try thinking more positively: “Anything I spend on education or additional professional development and credentialing is an investment in me.” You’ve already accomplished a huge undertaking, earning your Certified Professional Coder (CPC®) credential. Now, it’s time to challenge yourself further and become all you can be. Strategize and map out a plan for how you can develop yourself professionally and, ultimately, achieve you career goals. Consider Your Options AAPC offers a smorgasbord of specialty credentials that enable you to gain and demonstrate advanced coding knowledge in a particular area of healthcare business: • Certified Ambulatory Surgical Center Coder – CASCC™ • Certified Anesthesia and Pain Management Coder – CANPC™ • Certified Cardiology Coder – CCC™ • Certified Cardiovascular and Thoracic Surgery Coder – CCVTC™ • Certified Chiropractic Coder – CCPC™ • Certified Dermatology Coder – CPCD™ • Certified Emergency Department Coder - CEDC™ • Certified Evaluation and Management Coder – CEMC™ • Certified Family Practice Coder – CFPC™ • Gastroenterology – CGIC™ • Certified General Surgery Coder – CGSC™ • Certified Hematology and Oncology Coder – CHONC™ • Certified Internal Medicine Coder – CIMC™ • Certified Interventional Radiology and Cardiovascular Coder – CIRCC® • Certified Obstetrics Gynecology Coder – COBGC™ • Certified Orthopaedic Surgery Coder – COSC™ • Certified Otolaryngology Coder – CENTC™ • Certified Pediatrics Coder – CPEDC™ • Certified Plastics and Reconstructive Surgery Coder – CPRC™ • Certified Rheumatology Coder – CRHC™ • Certified Surgical Foot & Ankle Coder – CSFAC™ • Certified Urology Coder – CUC™ • Certified Professional Biller – CPB™ • Certified Professional Coder-Hospital Outpatient – CPC-H® • Certified Professional Coder-Payer – CPC-P® • Certified Professional Medical Auditor – CPMA® • Certified Professional Compliance Officer – CPCO™ • Certified Physician Practice Manager – CPPM® 60 Healthcare Business Monthly With all of these specialized credentials available, it’s easy to energize your career. The obvious first step is to obtain the specialty credential you currently work in. Then, branch out to other areas of practical specialization such as auditing, billing, compliance, or practice management. Get Connected If you are new to coding and want to expand your professional knowledge in a specialty area, consider finding a mentor in that specialty to guide you. While you still have to do the work, a mentor can make career progression much easier. Networking is another great way to learn and find new opportunities in a specialized area. Conferences, chapter meetings, and any other similar gathering are perfect arenas for networking. Seek out people with experience in the occupation you want. Ask them how they got where they are in their careers, and get advice on what you could do to make your progression easier. As you build your knowledge, expertise, credibility, and contacts, opportunities will follow. Take Responsibility for Your Career Should you leave it to your employer to decide what education you will receive and how your career will progress? Or should you invest in yourself and take control of your own career? From my perspective, investing in you is the obvious answer. If you agree, don’t waste time. Map out a career plan for obtaining the experience, education, and specialty credentials you’ll need to reach your destination. It’s time to begin your journey of learning and advancement. For descriptions of credentials AAPC offers and information on how to obtain your next credential, go to the AAPC website (www. aapc.com). Sylvia Partridge, CPC, CGSC, CPCI, has over 42 years of experience in the medical field. She works for Athens Regional Specialty Services, a hospital owned physicians group. She is a three-time past-president of the Athens, Ga., local chapter, and is education officer. Partridge is a member of the AAPC National Advisory Board. Kareo Gives You Reasons to Celebrate! Getting things done is easier with Kareo. Simplify scheduling, claims and reporting, and get paid faster with our Practice Management (PM) software. Connect your clinical side with our free EHR. And, experience the difference of having your own customer success coach working with you to make your practice a best practice! See for yourself at kareo.com. Sign up today! © Copyright 2013 Kareo, Inc. All rights reserved. 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Jensen, CPC Dinecqua Kornegay, CPC Diondra Osterberg, CPC Dominika Sadej, CPC Donna Lynn Lorenzen, CPC Donna M DeJoseph, CPC Drieca D. Hopkins, CPC E Jean Toms, CPC-H Ebony Wright-Noel, CPC Edith Pierre, CPC Eileen Herron, CPC Elaina Gonatas, CPC, CPC-H, CPMA, CGSC Elizabeth Miranda, CPC Elizabeth Renee Manning, CPC Ella Mae Whiteside, CPC Emily S Hente, CPC Erica McDougall, CPC Erika Johnson, CPC Esmeralda Garcia, CPC Esperanza Sardina, CPC Gail A Boothe, CPC Ginger Fine, CPC Glenda Jones, CPC Gloria E. Valentino, CPC Gloria Michele Price, CPC Grace Davis, CPC Gracielle Perkins, CPC Hanna Fleeman, CPC Heather Centers, CPC-H Heather Haider, CPC Heather Petrone, CPC, CPC-H Howard Floch, CPC Irma Edie LaBoyne, CPC Isela Nunez, CPC Ivonne I Jacomino, CPC Jacqueline Brouwer, CPC Jacqueline Soto, CPC Jacquelyn Fryers, CPC Jami Allen, CPC Jami Randall, CPC Jamie Hatfield, CPC Janessa Casares, CPC Janette Chapman, CPC Janice Chapple, CPC Jaquelyne Castillo, CPC Jeaninne Hosni, CPC-H Jenifer Alexander, CPC Jennifer D Stevens, CPC, CPC-H Jennifer Lee Speight, CPC Jennifer Libra, CPC Jennifer Pugh, CPC Jennifer Susan Peloquin, CPC Jill Hahn, CPC Jill Zimmerman, CPC Jodi Spillar, CPC Jody Cason, CPC Jody Hite, CPC Johanna Ivette Colon Graciani, CPC Joni Beth Canterberry, CPC Joyce Schuiteman, CPC Judith Karle, CPC Judith R Yessick, CPC Julie E Krall, CPC Kandace Morris, CCS-P, CPC, CEMC Karen Hulka, CPC Karen R Thrift, CPC Healthcare Business Monthly Karen Smith, CPC Kari Lynn Peet, CPC Katherine Anne Champa, CPC Katherine Thomas, CPC, CPC-H Kathey Coonce, CPC Kathy Gibson, CPC-H Katie Eversole, CPC Kendra Roman, CPC Kevin Sien, CPC, CPC-H Kim D Hickman, CPC Kimberly Rosas, CPC-H Kimberly Gnazzo, CPC Kristie Danley, CPC Kristin Bearden, CPC Kristina Clark, CPC Kristina Pishock, CPC-H Krithika Ammaiyappan, CPC Krystin Keller, CPC Lacey Lindquist, CPC Lacy Koch, CPC Lacy Sheffield, CPC Latoria Shinay White, CPC LaTrelle White, CPC Laura A Zelenyak, CPC Lauri Ross, CPC Laurie Howard, CPC, CPC-H Lawrence Adams, CPC Leah Peltier, CPC-H Leslie Cabrera, CPC Leslie Stovall, CPC Leticia E Vargas, CPC Lindsay Adams Creech, CPC Lisa Carlson, CPC Lisa Mancini, CPC Lora L Kittles, CPC Lori Russell, CPC Louise Wise, CPC Lucretia Nicole Chandler, CPC Lynette Rogers, CPC Lynn Harlin, CPC Mala Sharma, CPC, CPC-H Malica Martin, CPC Marcelle Norgan, CPC Maria Panagiotakis, CPC, CPC-H Maria Theresa I Guansing, CPC, CPC-H Marilyn Hadley, CPC, CPC-H Marjorie Perez, CPC Marlisa Dwyer, CPC Mary Ann Sullivan, CPC Mary Carol Anderson, CPC Mary F Goff, CPC-H Mary Hayes, CPC Mary M Flores, CPC Mary Poliac, CPC Mary Skafidas, CPC Mary Walker Carr, CPC Maryann Lutz, CPC-P Maureen Halner, CPC Mayelin Sanchez, CPC Mayre Benavente, CPC Mayuri Kokkula, CPC, CPC-H Megan Atchison, CPC Melanie Johnson, CPC, CPC-H Melissa Brown, CPC Melissa Hutto, CPC, CPC-H Melissa Martin, CPC Melissa Mitchell, CPC Melissa P Gerrald, CPC Melissa Sheldon, CPC Melodi Harrison, CPC-H Melvia Richard, CPC Michael Warner, CPC Michele Wood, CPC Michelle Marie Mena, CPC Michelle Smith, CPC Michelle Wallace, CPC Naira Margaryan, CPC Nancy Bell, CPC Nancy Harty, CPC Nancy Mash, CPC Natasha Moore, CPC Nicole Auclair, CPC Nicole Dreier, CPC Nicole Schlieman, CPC Pamela Edwards, CPC Patricia Yvonne Gobrecht, CPC Paula Stanley, CPC Paulette D Simmons, CPC Penny B Rutledge, CPC Pheona Sahadeo, CPC Porchia Johnson, CPC Portia Monique Brown, CPC, CPC-H Preeja Supalithan, CPC Priscilla Aymong, CPC Rachel Lake, CPC Raquel Manzano, CPC Rayshawn Sheila Clay, CPC Reanie Greer, CPC, CPC-H, CEDC Rebecca Ledvina, CPC Rebekah Ray, CPC, CPC-H Renee Diehlman, CPC Reneih Aziz, CPC Rita McCormack, CPC Robin Stevens, CPC Rochelle Burlingame, CPC Rosalynn Fazio, CPC Roxanne M Romine, CPC Ruth Mooney, CPC Sally Budesa, CPC Sally J Kulig, CPC Sandra G Price, CPC Sara Scott, CPC Sarah Chainay, CPC Sarfaraz Ahmed, CPC Sean Doyle, CPC Serena Funai, CPC Sharon Cattell, CPC Sharon Coe, CPC Sharon M Brennan, CPC Shelia Lefler Phillips, CPC Shelly Fred, CPC Sherry Roberts, CPC Shikira Coley, CPC Shunedra Allen, CPC Stacey Bailey, CPC, CEMC, CFPC Staci Mowrer, CPC Stacie Leigh Sawyer, CPC, CPC-H Steven Daghfal, CPC Sudha Madhuri Seelam, CPC Susan Bowman, CPC Susan Fraser, CPC-H Susan Goldstein, CPC Susan Walton, CPC Sylvia Majcher, CPC Symantha Johnson, CPC Tamala Anthony, CPC Tameka R Harper, CPC, CPC-H Tamie Parker, CPC Tammy Denise Warren, CPC Tammy Switzer, CPC Tara McMillan, CPC Tarin Johnston, CPC Tawney L Yonkers, CPC Taylor Spencer, CPC Teresa O’Brien, CPC Teresa Wilson, CPC, CHONC Teresa Wright, CPC Terri A DeSimone, CPC Tharuja Raju, CPC Tina Clingenpeel, CPC Tina Nichols, CPC, CPC-H, CPMA Tracee Stock Hagerstrom, CPC, CPPM Tracy Leet, CPC Vanessa Marisol Alvarez, CPC Veronica Flores, CPC Veronica Sanchez, CPC Vicki Lynn Kopacz, CPC Vickie Owney, CPC Vickie Smith, CPC Wendi Johnson, CPC Wendy Liszewski, CPC, CANPC Wendy Nickelson, CPC, CPC-H Wendy Stephens, CPC Yaneiry Lora, CPC Yesenia Torres, CPC Apprentice Abbie D Baker, CPC-A Abby K Ronco, CPC-A Adele M Santoianni, CPC-A Adina Heller, CPC-A Adria JoAnn White, CPC-A Adrian Amooie, CPC-A Aindrila Das, CPC-H-A Akuete Akwei, CPC-A Alaina Rubel, CPC-A Alexandra Dos Santos, CPC-A Alisha Duncan, CPC-A Alissa Strick, CPC-A Allia Abanto, CPC-A Alonso F Bueno, CPC-A Alyssa Antoinette Lima, CPC-A Alyssa Oehler, CPC-A Amanda Encinas, CPC-A Amanda Ericson, CPC-A Amanda Fisher, CPC-A Amanda Huntley, CPC-H-A Amanda Irwin, CPC-A Amanda Irwin, CPC-A Amanda McLaughlin, CPC-A Amanda Olvera, CPC-A Amanda Oswald, CPC-A Amanda Rice, CPC-A Amber Halle, CPC-A Amber McNaught, CPC-A Ambrianna Shante Hull, CPC-A Amelia Toussaint, CPC-A Amy Bloom, CPC-A Amy Graham, CPC-A Amy Mertz, CPC-A Amy O’Brien, CPC-A Amy Olson, CPC-A Amy Rizza, CPC-A Amy Smith, CPC-A Ana Shahbazian, CPC-A Andrea Boling, CPC-A Andrea Stockert, CPC-A Angela Jauregui, CPC-A Angela Kinnard, CPC-A Angela L Goode, CPC-A Angela Long, CPC-A Angela M. Esposito, CPC-A Angela Marie Darfus, CPC-A NEWLY CREDENTIALED MEMBERS Anita Lee Sloan-Garcia, CPC-H-A Anna Ejercito, CPC-A Anna Marie Melven, CPC-A Anna Thayer, CPC-A Anne Cejka, CPC-A Anne Hunt, CPC-A Annetta Borntrager Good, CPC-A Annette Taylor, CPC-A Annette Watkins, CPC-A Anthony Corbi, CPC-A Anu Aljo, CPC-A Araceli Zambrano, CPC-A Armida D Rafeld, CPC-A Asarudeen Abibullah, CPC-A Ashley Slaby, CPC-A Ashley A Titus, CPC-A Ashley Brickle, CPC-A Ashley Helzer, CPC-A Ashley Krall, CPC-A Ashley Nicole Knapp, CPC-A Ashok Ganganaguntla, CPC-H-A B Michelle Ramirez, CPC-A Barbara Gonzalez-Baez, CPC-A Becky Altmann, CPC-A Benjamin Jewett, CPC-H-A Berisia Daniel, CPC-A Bethany Kline, CPC-A Beverly Baento Bernardino, CPC-A Beverly Crowley, CPC-A Bharathiraja Mani, CPC-A Bhavani Palraj, CPC-A Biju Kazhuthammalayil John, CPC-A Blakelee Elyse Messenger, CPC-A Bonnie Bronson, CPC-H-A Brace Tyler, CPC-A Brandi Anderson, CPC-A Brandi Miller, CPC-A Brandi Orent, CPC-A Brandon Grant, CPC-A Brenda Erlinger, CPC-A Brenda Garrison, CPC-A Brenda Maravilla, CPC-A Brian Pettway, CPC-A Brian Cornish, CPC-A Brian Davis, CPC-A Briana Gonzalez, CPC-A Brianna Cooper, CPC-A Bridget Desautel, CPC-A Brittany Stone, CPC-A Brooke Bouwhuis, CPC-A Caitlyn M Callaghan, CPC-A Camille Dawn Teodoro Cruz, CPC-A Candice Zello, CPC-A Candy Palmer, CPC-A Candyce Penman, CPC-A Carlos Rosado, CPC-A Carmen Cruz, CPC-A Carol Albios, CPC-A Carol Jeanine Self, CPC-A Carol L Ruhl, CPC-A Carol Louise Ivy, CPC-A Carol Roth, CPC-A Caroline Ann Piotrowski, CPC-A Carolyn Amboy-Leggett, CPC-A Carrie D. Yearman, CPC-A Carrie Valdez, CPC-A Casey Jablonski, CPC-A Cassandra Renee Bosch, CPC-A Catherine D. Clark, CPC-A Cecilia Gallalgher, CPC-A Cecilia Williams, CPC-A Chalit Vasnarungruengkul, CPC-A Chance Mcdaniel, CPC-A Chanelle Loudermilk, CPC-A Charlee Barlow, CPC-A Charlene Sliger, CPC-A Charlotta Waggoner, CPC-A Chelsea Matejsek, CPC-A Chelsea Rae Miller, CPC-A Chennelle Williams, CPC-A Cherita Watkins, CPC-A Chinchumol Sasi, CPC-A Chris Dwyer, CPC-A Christa Marie Procida, CPC-A Christina Casey Skarupa, CPC-A Christina Sullivan, CPC-A Christine M Barbagallo, CPC-A Christine McBride, CPC-H-A Christine Miller, CPC-A Cindy Croom, CPC-H-A Cindy Prince, CPC-A Clarke Cheaney, CPC-A Claudia Perez, CPC-A Connie Hatfield, CPC-A, CPC-H-A Courtney Shuster, CPC-A Crystal L Martin, CPC-A Crystalynn T Bullard, CPC-A Curtis Baker Ankeny, CPC-A Cyndi Clark, CPC-A Dadrianne L Brown, CPC-A Dale Sill, CPC-A Damian Vega-Torres, CPC-A Dana Flippin, CPC-A Dana Stokes Paveglio, CPC-A Danel Purvis, CPC-A DaNette Shoma, CPC-A Daniel Laure, CPC-H-A Danielle Hammond, CPC-A Danielle Marie Young, CPC-A Danielle McLean, CPC-A Darla JS Wallace, CPC-A, CPC-H-A David B Drenga, CPC-A David Krsnak, CPC-A David Orr, CPC-A David Tozser, CPC-A Dawn Blais, CPC-H-A Dawn Kinney, CPC-H-A Dawn Luevano, CPC-A Dawn Marie Parker, CPC-A Dawn Rene Harrell, CPC-A, CPC-H-A Dayne Tonge-Benjamin, CPC-A Deana M Jochimsen, CPC-A Deanna Barrie, CPC-A Debbie Dawes, CPC-A Debbie Egleston, CPC-A Debora Bartholomew, CPC-A Deborah Brown, CPC-A Deborah Caruso, CPC-A Deborah Curry, CPC-A Deborah Dean, CPC-A Debra Archer, CPC-A Debra Jackson, CPC-A Debra Rose, CPC-A Debra Tilque, CPC-A Deepti Mylavarapu, CPC-A Deidra Keita, CPC-A Dena Salem, CPC-A Denis Fauni, CPC-A Denise Ann Wuria, CPC-A Denise J Goff, CPC-A Desreen Nadeen Clarke Fader, CPC-A Devon C Newman, CPC-A Dhamotharan Veeraragavan, CPC-A Diana Everson, CPC-A Diana Incrosnatu, CPC-A Diane Delaney, CPC-A Diane Smith, CPC-A Diane Williams, CPC-A Dion Jones, CPC-A Dionne Howard, CPC-A DLes Jones, CPC-A Donald Kucharski, CPC-H-A Donald Strahan, CPC-A Donna Gregory Burch, CPC-A Donna Higley, CPC-A Donna Robinson, CPC-A Earnestine Sampson, CPC-A Edward Sookikian, CPC-A Eileen Nair, CPC-A Elaine Loyd, CPC-A Elijah Smalls, CPC-A Elisabeth Thompson, CPC-H-A Elizabeth Cowart, CPC-A Elizabeth Hunt, CPC-A Elizabeth J Marmon, CPC-A Elizabeth Sharon Bilinsky, CPC-A Ellen Boone, CPC-A Elzbieta Dziedzic, CPC-A Erica Everhart, CPC-A Erica Marie Karaisz, CPC-A Ericka Shulta, CPC-A Erin Michelle Morongell, CPC-A Erin Craft, CPC-A Erin Holte, CPC-A Erin Reilly, CPC-A Erin Schnepf, CPC-A Everett Bernier, CPC-A Ezhilarasi James, CPC-A Fatima Lara, CPC-A Fazeelath Haneef, CPC-A Ferdinand Nevado Bocala, CPC-A Francyne Smith, CPC-A Gabrielle Capobianchi, CPC-A Gabrielle Grant, CPC-A Ganesan Pannerselvam, CPC-A Geneva Kimsey, CPC-A Geoffrey James Guimapang, CPC-A Geri Burt, CPC-A Grace Hongying Xiong, CPC-A Grace Lue-A-King, CPC-A Greetha Pushpa, CPC-A Guillermo Jimenez, CPC-A Heather Brooks, CPC-A Heather LaMontagne, CPC-A Heather McCaffrey, CPC-A Heather Rogers, CPC-A Heather Valdez-Maki, CPC-A Heidi Rae Elliott, CPC-A, CPC-H-A Helisa Rivera, CPC-A Hermann E Atencio, CPC-A Holly Bowers, CPC-A Irene Kain, CPC-A Iris Elledge, CPC-A Jacob Fowler, CPC-A Jacob Villa, CPC-A Jacqueline Burt, CPC-A Jacqueline Simony, CPC-A Jade Linford, CPC-A Jaime Estrella, CPC-A James Quarles, CPC-A James Wingo, CPC-A Jamie Scanlon, CPC-A Jamie Dobnikar, CPC-A Jamie Henline, CPC-A Jamie Johnson, CPC-A Jamie Williamson, CPC-A Jamila Reynolds, CPC-A JamunaRani Kaliaperumal, CPC-A Jana Weir, CPC-A Janarthanam Vijayarangan, CPC-A Jane Currie, CPC-A Jane De Leon, CPC-A Jane Nurnberg, CPC-A Janelle Ganoe, CPC-A Janet Diaz, CPC-A Janet Bousquet, CPC-A Janet Nobel, CPC-A Janet Stevens, CPC-A Janice A Mohr, CPC-A Janice Danahy, CPC-A Janice Rendulic, CPC-A Ja’Quita D Ebron, CPC-A Jayalakshmi Chandran, CPC-A Jayalakshmi PP, CPC-A Jean Marie Bower, CPC-A Jean Vallier, CPC-A, CPC-P-A Jean-Marie Talvo, CPC-A Jeanne Conlon, CPC-H-A Jeanne M White, CPC-A Jeanne Mitchell, CPC-A Jenna Kirk, CPC-A Jennifer Bardalamas, CPC-A Jennifer Blake, CPC-A Jennifer Brunk, CPC-A Jennifer Chianca, CPC-A Jennifer Fyock, CPC-A Jennifer Gibson, CPC-A Jennifer Gordano, CPC-A Jennifer Howland, CPC-A Jennifer Madden, CPC-A Jennifer McCammon, CPC-A Jennifer Olkkola, CPC-A Jennifer Raybin, CPC-A Jennifer Schultz, CPC-A Jennifer Seidner, CPC-A Jennifer Vista, CPC-A Jenny Chang, CPC-A Jenny Tupper, CPC-A Jeremy Adam Perez, CPC-A Jesse Cleveland, CPC-A Jessica Alatorre, CPC-A Jessica Bucher, CPC-A Jessica Estepp, CPC-A Jessica Limeberry, CPC-A Jessica Loera, CPC-A Jessica Lynn Collins, CPC-A Jessica Maypa Ferrer, CPC-A Jessica Metevier, CPC-A Jessica Paquette, CPC-A Jessica Renard Stelly, CPC-A Jessica Riggs, CPC-A Jessica Saucedo, CPC-A Jessica Smith, CPC-A Jeysonraj Rajesekaran, CPC-A Jill Aiello, CPC-P-A Jill D Daniels, CPC-A Jill King, CPC-A Joan Hafner, CPC-A Jocelyn Gener Dizon, CPC-A Joe Lewin, CPC-A Joeann Scott, CPC-H-A John Talbot Riddlebaugh, CPC-A Jolene Hampton, CPC-A Jonathan Green, CPC-A Joni Crist, CPC-A Joni Tyrrell, CPC-A Joseph Baker, CPC-A Joyce Vetter, CPC-A Judith Moran, CPC-A Judy Barycki, CPC-A Judy Mitchell, CPC-A Julia Frederick, CPC-A Julia Von Braun, CPC-A Julie Bailey, CPC-A Julie Cunningham, CPC-A Julie Gasser, CPC-A Julie Mark, CPC-A Julie Nacey, CPC-A Julissa Raygoza, CPC-A Justin Charles Koch, CPC-A Kacy Ruppe, CPC-A Kamar Johns, CPC-A Kanchan Lata Prajapati, CPC-H-A Kannika Parameswari Selvaraj, CPC-A Kanyana Prathibha, CPC-A Kara Addis, CPC-A Karen Baldwin, CPC-A Karen Czech, CPC-A Karen E Leiphart, CPC-A Karen J Oliphant, CPC-A Karen Jo McIsaac, CPC-A Karen Kathleen Kerkove, CPC-A Karen Kline, CPC-H-A Karen Tyson, CPC-A Karina Hussey, CPC-A Karley Gilbert, CPC-A Karrye Lee, CPC-A Karthika Prabhakaran, CPC-A Kasi McKissick, CPC-A Kate Sullivan, CPC-A Katherine Godbey, CPC-H-A Kathleen Dawson, CPC-A Kathleen McMahon, CPC-A Kathleen Senski, CPC-A Kathy Britsch, CPC-A Katie Forehand, CPC-A Katie Pearson, CPC-A Katie Watson, CPC-A Katisha Brown, CPC-A Kavitha Chandran, CPC-A Kay Wilkins, CPC-A Kayla Joy Cappetta, CPC-A Kayla Michelle McNamara, CPC-A Kelley Anne Hever, CPC-A Kelley Jo Taylor-Ashbaugh, CPC-A Kellie Leonard, CPC-A Kelly Ann Cole, CPC-A Kelly Corn, CPC-A Kelly J Boehle, CPC-A Kelly Lauer, CPC-H-A Kelly Walker, CPC-A Kelsea Newsom, CPC-A Kelsey Cool, CPC-A Kendra Welborn, CPC-A Kenya N Price-Harry, CPC-A Keri Calnan, CPC-A Khanh Nguyen, CPC-A Kim Harding, CPC-A Kim Marie Prather, CPC-A Kim Miles, CPC-A Kim Olkowski, CPC-A Kimberly Dews, CPC-A Kimberly Jackson, CPC-A Kimberly Martin, CPC-A Kimberly Pedersen, CPC-A Kirti Panke, CPC-A Kiwana Chevette Jones, CPC-A Konda Reddy S, CPC-A Kreistian Ramos, CPC-H-A Kristal James, CPC-A www.aapc.com May 2014 63 NEWLY CREDENTIALED MEMBERS Kristen Banks, CPC-A Kristen Collins, CPC-A Kristen Mardis, CPC-A Kristina Kania, CPC-A Kristina Olson, CPC-A Krystal Ann Courtney, CPC-A Kumud Maurya, CPC-A Kurt Patschke, CPC-A Lacy Hill, CPC-A Lalit Baveja, CPC-A Lanae Majewski, CPC-H-A Lashaunda Taylor, CPC-A LaTonya Malette Morrow, CPC-A Latrecia Hayes, CPC-A Laura A Lindsay, CPC-A Laura Ferrentino, CPC-A Laura Ludwick, CPC-A Lauren Bathurst, CPC-A Lauren Brooke Beasley, CPC-A Lauren Munoz, CPC-A Lauren Steckel, CPC-A Laurie Meeder, CPC-H-A Laza Gudiel, CPC-A Leigh Barrett, CPC-A Lenora Vaughan-Stevenson, CPC-A Leonie Capulong, CPC-A Leslie Alderman, CPC-A Lianna She Cronin, CPC-A Liju Mary Mathew, CPC-A Linda Bonagura, CPC-A Linda Flowers, CPC-A Linda Hemler, CPC-A Linda Segal, CPC-A Linda Townsend, CPC-A Linda Vann Johnson, CPC-A Lindsay McMahen, CPC-A Lindsay Rocha, CPC-A Lindsey Ann Howard, CPC-A Lindsey Langolf, CPC-A Lindsey Morey, CPC-A Lisa Morales, CPC-A Lisa Atwood, CPC-H-A Lisa Candee, CPC-A Lisa Curtis, CPC-A Lisa Deutscher, CPC-A Lisa Fielding, CPC-H-A Lisa Gilbert, CPC-A Lisa Holmes, CPC-H-A Lisa M. Simpson, CPC-A, CPC-H-A Lisa Marie McNeil, CPC-A, CPC-H-A Lisa Rushing, CPC-A Lisa Sindersine, CPC-A Lisa Wiecerzak, CPC-A Lisa Wood, CPC-A Liya Phister, CPC-A Lois Ingebrigtson, CPC-A Lorena L Ray, CPC-A, CPC-H-A Lori Bunk, CPC-A Lori Moore, CPC-A Lorissa Feliciano, CPC-A, CPC-H-A Lorrie A Westbrook, CPC-A Louise G. Liverman, CPC-A Lucky Selvaraj, CPC-A Lucretia L Maxwell, CPC-A Lynne Renee DeSetta-Fitzpatrick, CPC-A Madhavi Chelluri, CPC-A Madhu Chakravarthy, CPC-A Maggie Kirkbride, CPC-A Mahjabeen Siddiqui, CPC-A Malinda Kloster, CPC-A Mallory Burleson, CPC-A Mandi Balder, CPC-A 64 Mandy Sue Marotta, CPC-A Marah Marie Kilby, CPC-A Marcela Fuentes, CPC-A Marcus Smith Sr, CPC-A Margaret Ann Williams, CPC-A Margaret Diane Mann, CPC-A Margaret Nohalty, CPC-A Margo Sandeen, CPC-A Mari Harvey, CPC-A Maria Zendejas, CPC-A Maria Albin, CPC-A Maria Chipongian, CPC-A Maria Cristina Waters, CPC-A Maria Rosen, CPC-A Maria Turezkaya, CPC-A Marie Cariker, CPC-A Marie Rachel Christian, CPC-A Marife Obdianela Santos, CPC-A Marissa Verbis, CPC-A Marla Ward, CPC-A Marlene Macaluso, CPC-A Martha Hill, CPC-H-A Mary A Hernandez, CPC-A Mary Ann Gallo, CPC-A Mary Bruening, CPC-A Mary E Bridges, CPC-A Mary Simms, CPC-A, CPC-H-A Mary Soubrouillard, CPC-A Maryann Kielbasa, CPC-H-A Matt Jarzombek, CPC-A Matthew Allen Michelberger, CPC-A Matthew Gray, CPC-A Matthew Johnson, CPC-A Matthew Kopp, CPC-A Maura Englert, CPC-A Maura Hubert, CPC-A Maureen McElrone, CPC-A Maya Rajendran, CPC-A Megan Judd, CPC-A Megan Martinez, CPC-H-A Megan Olson, CPC-A Megan Ringlein, CPC-A Megan Standley, CPC-A Megan Swilley, CPC-A Megan Wilhelm, CPC-A Megan Yetter, CPC-A Melanie Florence, CPC-A Melanie Galinger, CPC-A Melinda Carol Thomas, CPC-A Melinda Grenz, CPC-A Melinda Hoffmann, CPC-A Melinda Schroeder, CPC-A Melissa Anne DeBoth, CPC-A Melissa Arneson, CPC-A Melissa Mullins, CPC-A Melissa Sanchez, CPC-A Melissa Schlangen, CPC-A Mercedez Toler, CPC-A Michael Ann Jameson, CPC-A Michael Benne, CPC-A Michael Ransdell, CPC-A Michael T Farrell, CPC-A Michele Barnaby, CPC-A Michele Rose Mahon, CPC-A Michele Valdes, CPC-A Michelle Baird, CPC-A Michelle Cowart, CPC-A Michelle Hendricks, CPC-A Michelle Hoover, CPC-A Michelle LaPointe-Lewis, CPC-A Mindy Fields, CPC-A Mindy Smith, CPC-A Healthcare Business Monthly Mischael McKenna, CPC-A Mistie Lamb, CPC-A Molly Franco, CPC-A Molly Marie Gerke, CPC-A Molly Ray-Conley, CPC-A Molly Shipley, CPC-A Molly Shumway, CPC-A Molly Tilley, CPC-A Monika Deepak, CPC-A Monique Olson, CPC-H-A Monique Richardson, CPC-A Mounika G, CPC-A Myana Sathish Kumar, CPC-A Mythili Arumugam, CPC-A Nakia Lee Mathews, CPC-A Nancy LaBorde, CPC-A Narine Tumanyan, CPC-A Narmadha M, CPC-A Natalie Smith, CPC-A Natasha Nau, CPC-A Navaneetha Krishnan SS, CPC-A Navinprabha Prasad, CPC-A Neethu Mejo, CPC-A Neha Lohia, CPC-A Nicholas Bartholomew, CPC-A Nichole Cull, CPC-A Nichole Dawn Teater, CPC-A Nicole Achenbach, CPC-A Nicole Dixon, CPC-A Nicole Marie Barnes, CPC-A Nileena Sidharthan, CPC-A Nina Rodriguez, CPC-A Nithya Rajiv, CPC-A Noelle Richardson, CPC-A Noemi Delgado, CPC-A Nychole Mullenax, CPC-A Omar Crespo Nieves, CPC-A Pamela Frieze, CPC-H-A Pamela Gail Verdin, CPC-A Pamela Jarski, CPC-A Pamela Schilder, CPC-A Paola Castillo, CPC-A Patan Anjumara, CPC-A Patricia A De Los Santos, CPC-A Patricia A Grote, CPC-A Patricia Farrar, CPC-A Patricia Graves, CPC-A Patricia Huber, CPC-A Patricia Lortz, CPC-A Patrick Cavanaugh, CPC-A Patrick Cleary, CPC-A Patty Goodro, CPC-A Paula Jessica Gundaya Loo, CPC-A Pauline Fortmiller, CPC-A Peter Guertin, CPC-A Peter Lopez, CPC-A Phyllis Eckert, CPC-A Piper Swaney, CPC-A Prathipa RameshBabu, CPC-A Pujasruthilaya Paladugu, CPC-A Quenz Charvyrie Zeta Ostia, CPC-A Rachel Silva, CPC-A Rachel Steiger, CPC-A Rachel Witte, CPC-A Rachelle Gill, CPC-A Raffi Devaragutta, CPC-A Raidia Mastromoro, CPC-A Raja david Narasimhan, CPC-A Raja Karanam, CPC-A Raja Priya, CPC-A Rajanala Suhasini, CPC-H-A Rajyalaxmi Kurra, CPC-A Ramina Ravanera, CPC-A Ramona Jenkins, CPC-A Rani Thomas Cholankeril, CPC-A Rebecca Eischens, CPC-A Rebecca Million, CPC-A Rebecca Tadlock, CPC-A Reem Varghese, CPC-A Regina Culbertson, CPC-H-A Rekha Subramanian, CPC-A Renetta Deanne Ruedemann, CPC-A Reshmi Narayan, CPC-A Rhonda Michelle Watson, CPC-A Rhonda RaNae Hinton, CPC-A RikkiLee Holden, CPC-A Robbie Francesco, CPC-A Roberta Moe, CPC-A Robertha Cervay, CPC-A Robin Brown, CPC-A Robin Michaelis, CPC-A Rohit Dahal, CPC-A Ronnie Sansome, CPC-A, CPC-H-A Runa Roy Dey, CPC-A Rupa Lalai, CPC-A Russell Bowman, CPC-A Ruth R Nelson, CPC-A Ruth Vietri-Green, CPC-A Ryan Baritot, CPC-A Ryan Marie DeSantis, CPC-A Ryann Woike, CPC-A, CPC-H-A Sailaja LVN Dasari, CPC-A Samantha Melee Durden, CPC-A, CPC-H-A Samantha Nei, CPC-A Samantha Peterson, CPC-A Sana Barakat, CPC-P-A Sandra Sanchez, CPC-A Sangili Murugan Palanivel, CPC-A, CPC-H-A Sanoop George, CPC-H-A Santhosh Kodakandla, CPC-A Saori Asada Agriantonis, CPC-A Sara Biggs, CPC-A Sarah Roybal, CPC-A Sarah Ann Brackett, CPC-A, CPC-H-A Sarah Gibbert, CPC-A Sarah Green, CPC-A Sarah Vuttera, CPC-A Saroeum San, CPC-A Senthil Kumar Natarajan, CPC-A Senthilnathan Mohan, CPC-A Serena Sison, CPC-A Shakemia Jumpp, CPC-A Shandale Manning, CPC-A Shane Claypoole, CPC-A Shannon M Frickleton, CPC-A Shanthi Jemima, CPC-H-A Shari French, CPC-A Sharon McLaughlin Weber, CPC-A Shawna Killian, CPC-A Shawna Robinson, CPC-A Sheila Fischer, CPC-A Sheli Grosick, CPC-A Shemissal Brown, CPC-A Sherell Hamilton, CPC-A Sherine Shah, CPC-A Sherry Jiras, CPC-A Sheryl A May, CPC-A Sheryl Chapman, CPC-A Sheryl Sicklesteel, CPC-A Silvianne Giarratano, CPC-A Sivakumar Mani, CPC-A, CPC-H-A Sivakumar Panchanathan, CPC-A Sivakumaran Sundararaju, CPC-A Sivaranjani Palani, CPC-A Smitha A Kurup, CPC-A Sonia Noemi Ravnitzky, CPC-A Sonja Lane, CPC-A Starr Clare, CPC-H-A Stefanie Chustz, CPC-A Stefanie Flynn, CPC-A Stephan Sharp, CPC-A Stephanie Acosta, CPC-A Stephanie Bassett, CPC-A Stephanie Cherry, CPC-A Stephanie Granados, CPC-A Stephanie Kinsella, CPC-A Stephanie L Brendle, CPC-A Stephanie Lynn Abdella, CPC-A Stephanie Newman, CPC-A Steve Friedli, CPC-A Steven M Rhoads, CPC-A Steven Robison, CPC-A Steven Smith, CPC-H-A Stimson Agustin, CPC-A Sue-Ellen Joy Seamands, CPC-A Summer Cooper, CPC-A Summerlin Wise, CPC-A Sunita Patel, CPC-A Suresh Ramasamy, CPC-A Susan Bassett, CPC-A Susan Frank, CPC-A Susan Honig, CPC-A Susan K Rugg, CPC-A Susan L Baldwin, CPC-H-A Susan Neal, CPC-A Susan Pulley, CPC-A Susan Sandy, CPC-A Susana Kopp, CPC-A Suzanne Tomlinson, CPC-A Tabatha Loretta Samuel-Bruce, CPC-H-A Tabitha Dobish, CPC-A Tabitha Nadine Chapin, CPC-A Tamara Guzman, CPC-A Tameka Wilson, CPC-A Tamesha Michelle Polite, CPC-A Tamil Selvi, CPC-A Tammy Boring, CPC-A Tammy Gray, CPC-A Tammy Hutchinson, CPC-A Tammy Locklear, CPC-A Tammy Rose, CPC-A Tammy Wisniewski, CPC-A Tania Powell, CPC-A Tannia Adams, CPC-A Tanuja Devi Kodali, CPC-A Tanya Edler, CPC-A Tara Dawn Caldwell, CPC-A, CPC-H-A Telesa Haynes, CPC-H-A Tempie Singleton, CPC-A Teresa Pecnik, CPC-A Teresa Spencer, CPC-A Teri Anne H Lain, CPC-H-A Teri Vitro, CPC-H-A Terri Heather Nabors, CPC-A Terri Tolbert, CPC-A Thao Nguyen, CPC-A Theresa Holding, CPC-A Tiffany Gibson, CPC-H-A Tiffany Marshall, CPC-A Tiffany Nichole Sluss, CPC-A Tiffany Remington, CPC-A Tiffany Robinson, CPC-A Tim Malchow, CPC-A TImothy Hooks, CPC-A NEWLY CREDENTIALED MEMBERS Tina A Hynes, CPC-A Tina Baker, CPC-A Tina Sue Atchison, CPC-A Tonya Pope, CPC-A Toria Tozser, CPC-A Tory Snopl, CPC-A Tracey E Soboleski, CPC-A Tracey Ellis-Gorham, CPC-A Tracie Sexton, CPC-A Tracy Hetzer, CPC-H-A Tracy Smith, CPC-A Travis Waldera, CPC-A Tricia Lee Dicey, CPC-A Tricia Lynn Foster, CPC-A Trina Reavis, CPC-A Uma Pounraj, CPC-A Uma Sundaramurthy, CPC-H-A Umamageswari Solaiappan, CPC-A Ursula Fleury, CPC-A Vanessa Nichole McDaniel, CPC-A Venkata Sudheer Reddy Guvvala, CPC-H-A Vicki Fields, CPC-A Vicki Miller, CPC-H-A Vicki Taliaferro, CPC-A Vickie Buel, CPC-A Victor Vega Cruz, CPC-A Victoria DeWitte, CPC-A Victoria R Burton, CPC-A Victoria Ryan, CPC-A Virginia Cleary, CPC-A Virginia Suzanne Sharp, CPC-A Viswanathan Veerasamy, CPC-A Von Deneb Vitto, CPC-A Wayne Schaefer, CPC-A Wendy Brown, CPC-A Wendy M. Dodge, CPC-A Wendy Smoak, CPC-A Wendy Younger, CPC-A William Chelune, CPC-A William Gaviria, CPC-A Willie Walter Slaton IV, CPC-A Yacinthe Boehm, CPC-A Yolanda Armstrong, CPC-A Young Chung, CPC-A Yu Fen Su, CPC-A Yvette Jordan, CPC-A Yvonne Lamar, CPC-A Yvonne Silva, CPC-H-A Specialties Abimbola Abidemi Owoyemi, CPC, CCC Alixandrea Dunken, CPC, CFPC Alka Kapoor, CPC, CPMA Amanda Coletti, CEDC Amanda Hartness, CPMA Amanda Mullen, CPB Amber Lewis, CPC, CPMA Amy B Cappelli, CPC, CPB Amy Bischoff, CPC, CEMC Amy Frady, CPC, CPPM Ana Yanez-Marrero, CPC, CPC-H, CPMA, CPC-I Andrea Giesecke, CPC-A, CPCD Andrea Riggs, CPC, CEMC Angela Spang Laughman, CPC, CANPC Ann Marie Hays, CPPM April W LeClear, CPC, CPPM Arica D Candelaresi-Couch, CPC, COSC Armadia Williams, CPC-A, CGIC, CGSC Ashleigh Horton, CPC, CEMC Ashley A Laughlin, CPC, CPMA, CEMC Barbara Knigge, CCC Barbara Thomason, CPC, CPB Barry Geller, CEDC Benaan Khorchid, CPPM Beth Ehlich, CPCO Beth Eve Schleeper, CPC, CPCO, CPMA, CPPM, CEMC Beth Taylor, CPC-A, CPCO Betty Stump, CPC, CPMA Bonnee Waldstein, CIRCC Bonnie Wilson, CPC, CIMC Brandi Rose Murray, CPC, CANPC Brice Duffie, CPC, CPMA Bridget Krueger, CPCO Bridget Sheerin, CPB Brittany Shoffner, MSM, CPMA Bruce Brunson, CPC, CPMA Bryan Donald Gilpin, CPC, CPPM Candace Bogen, CCVTC Carla Serrano, CPC, CIRCC Carmen Aguilar, CPPM Carolyn Evon Dodd, CPC, CPMA Carrie Olinske, CPC-H-A, CPMA Catherine A Hagen, CPC, CPMA, CEMC Charity A Dalzell, CPC, CCC Charnesha Mack, CASCC Chelle L Johnson, CPC, CPCO, CPPM, CEMC Cherie Stutesman, CPMA Christina M Garland, CPC, CPB Christine A Smith, CPC, CEMC Christine Fenimore, CPCO Clarissa Phillips, CPMA Concetta A. Price, CPC, CPCO, CPPM Corrina Rottum, CGIC Courtney Bonier, CPC, CPCD Cynthia Castillo, CPEDC Cynthia Richardson, CPC, CEMC Daniel William Turner, CPC, CEMC, CPEDC Darla Jean DiPaolo, CPC, CCC David Wright, CPC-A, CPMA, CPPM Dawn K Medellin, CPC, CCC Dawn Renee Baltimore, CPC-A, CPPM Debbie A Johnson, CPC, COBGC Debbie West, CEMC Deborah L Ernest, CPC, CPMA Deborah M Wightman, CPC, CHONC Debra Esham, CPC, CPMA Debra L Denson, CPC, CPMA, CPEDC Denise Burgos, CPC, CPMA Denise Krahn, CMT, CPC-H-A, CPCO Denise Levin, CPC, CGSC Denise Sara Martin, CPC, CEDC Dhara Bakshi, CPC, CPPM Dina Billingsley, CPCO Donna M Zanoli, CPC, CPCO, CPMA Donna Powell, CPPM Dorothy Blakeman, CCC Dr MadhuSudhanRao Kotha, CPC, CPC-H, CEDC Edward J Kiehl, CPC, CCC Eileen Rizzo, CPC-A, CPB Elier Aleman, CPC, CPMA Elizabeth Baez, CPC-A, CPMA Elizabeth C Shoff, CPC, CASCC, CEMC Elizabeth Hawronsky, CPPM Elizabeth J Fitzgerald, CPC, CPMA Elizabeth P Field, CPC, CPPM Emily Andrews, CPB Eric Enriquez, CPMA Florentina C Sandru, CPB Frances Perez, CPB Gina Emmenegger, CPC, CPMA, CPC-I, CEMC, CHONC Gina Piccirilli, CPC, CPMA Gina Rutigliano, CPC, CEMC Gloria Gardeazabal, CPC, CCC Gregory Romano, CPPM Heather Lynn Hoak, CPC, CCC Helen Martin, CPC-A, CPB Holly B Massey, CFPC Ian Mark, CPPM Imran Khan, CPC, CPB Irina Marinescu, CPC-A, CPB Jackie Lipez, CCVTC Jacqueline Martin, CPC, CPRC Jamie Allen, CPC, CPB Jan Johnson, CPC, CPB Janet Seymour, CPMA Jean M Kayser, CPC, CIRCC Jeanette Kautzman, CPC-A, CPMA Jeanne Rozanski, CPC, CUC Jeannine Marie Mages, CIRCC Jennifer Pushart, COBGC Jennifer Clark Osborne, CPC, CPMA Jennifer Myers, CPC, CPMA, CASCC Jennifer Rea, CPB, CEMC Jennifer Suzanne Edgar, CPC, CPCO Jennifer Waid, CPC, CPMA Jennilee Ortega, CPC, CPMA Jermaine Jay Powell, CPC, CPMA, CEMC Jessica Ann Malek, CPC, CRHC Joanne Eccleston, CANPC Joceylyn Labertew, CPC, CPPM, COBGC Jodi L Smith, CPC, CCC Jodi Pierce, CPC, CPMA John D Uecke, CPC, CPB, CPMA Judith Moran, CPC-A, CPMA Juovanna J Lowry, CPC, CPMA Karen Brooks, CPB Karen E Sowers, CPC, CPB Karen Jean Bradshaw, CPC, CENTC Karen Marie Snock, CPC, CPMA Kassy D Bailey, CPC, CPMA Kathy Bryan, CPC, CPMA, CEMC, CFPC Kawanah Polidore, CPPM Kelli Clark, CPPM Kelli H Cross, CPC, CPPM Kelli Pekios, CPC, CPB Kelly Hall, CIRCC Kelly Baldenegro, CPC-A, CPB Kelly Lynn Rickaby, CPC, CPPM Kelly Richins, CPB, CPPM Kelly Scruggs, CHONC Kelly Vawter, CPC, CPB Kenneth M Harrington, CPCD Keri Collingsworth, CPPM Kim Bower, CASCC Kimberly Rose Kessler, CPC-A, CPPM Kisha D Rodriguez, CPC-P, CPB, CPPM Kristie Cuddington, COSC Kristie Dunson, CPC, CPPM Krystal Dorlac, CPC, CSFAC Lani Mayfield, CPC, CPPM Laura Huck, CPPM Laurie Troemel, CPC, CPMA Leigh Ann Dellinger, CPC, CEMC Linda Loveday, CPC, CPB, CPMA, CEMC Linda Pascal, CPC, CPMA Linh Le, CPCO Lisa Wells, CPCO Lisa Deleta Davis, CPC, CFPC Lisa Gaines, CPPM Lisa Gladson, CENTC Lisa K Strickler, CPC, CPPM Lisa Renee Gerber, CPC, CEMC Lisa Wheeler, CPC, CPPM Lori Gau, CPPM Lynn Burkhalter, CPPM Mallory Wilk, CUC Maria Stauceanu, CPC, CPPM Maria Valladares Kadzielawa, CPC, CPC-H, CPMA, CEMC Mark Kennerly, CPB Mark Shortt, CPPM Mary Jo Warren, CPC, CPB Mary S Hammond, CPMA Megan Laurent, CPPM Melisa Medalle, CPPM Melissa J Smith, CPC, CPB Melissa Melton, CIRCC Melissa Moorer, CPB Melissa Woods, COBGC Michael Wu, CPC, CPC-H, CPC-P, CPMA, CPC-I, CANPC, CEDC, CEMC, CGIC, CGSC, CHONC, COSC, CUC Michelle Griffin, CPC, CPMA, CCC, CEMC Michelle Marie Rennert, CPC, CPPM Michelle Post, CPPM Michelle R Baitey, CPC, CPC-H, CPC-P, CPB, CPMA, CPC-I Miranda West, CPC, CPMA, CEMC Mitchell Perry Hilsen, CPCO, CSFAC Monika Egan, CPPM Nachell Crump, CPC-A, CPMA Nancy Lynch, CPC, CPPM Nancy Newman, CPC-H, CPMA Natalie L Eichholzer, CPC, CUC Paula Renee Driggers Ausaf, CPMA Paula Williams, CASCC Paula Zoito, COBGC Phyllis Davis, CPC, CPCO, CPC-P, CPC-I Pia Fisher, CPC, COSC Rebecca Ness, CPC-A, CEMC Regina Scott, CPC-A, CPPM Renee Killebrew, CPCO Rhonda L Griffin, CPC, CPPM Rob Herrick, CPCO Robert Hillgrove, CPB Robin R Young, CPC, CPMA, COSC Robyn Byrne, CPB Rocio Perez, CPC, CPMA Rose Marie Grant, CPC, CPMA Rosemary Squiabro, CPC, CPMA, CEMC Ryan Gardiner, CPB Salma Taher, CPC, CASCC Sathyaraj Ariamuthu, CPC, CEMC Sean Puckett, CIRCC Sharon Wallace, CPPM Sheila Moose, CPMA Shelly Albury, CPCD Sheri Lane Bayless, CPC, CPPM Shilpa Amin, CEDC Stacey Rawlyk, CPC, CPPM Stephanie Hutson, CPC, CPB, COBGC Stephanie Webber, CPC, CPB Sundae LK Yomes, CPC, CGIC, CGSC Susan Bastian Stallone, CPC, CPMA Susan Foster, CPC-H-A, CPCO Suzann Kenerly, CPPM Tabitha Smith, CPPM Tara Sailors, CPPM Taree Branch-Swan, CPB Teresa Levasseur, CPPM Teresa Renea Bolden, CPC, CPMA Teri E McConkey, CPC, CPMA Teri M Starling, CPC, CPPM Terri Clements, CPB Theresa Child, CPC-H, CEDC Tonya York, CPC, CPC-P, CPMA, CEMC Traci L Wolfe, CPC, CHONC Tracy Sherman, CPC, CPMA Valerie B Bates-Hoff, CPC, CPMA Venus Gogineni, CPC, COBGC, COSC Vickie Herrada, CRHC Victor Mo, CPPM Whitney Clair, CEMC Zaina Al-Alami, CPC-A, CPB Zaynet Fernandez, CPC-A, CPMA www.aapc.com May 2014 Magna Cum Laude Ann Marie Spooner, CPC-A Christine Marston, CPC-A Danielle Nicole Irwin, CPC-A, CPC-H-A Dawn McDowell, CPC-H-A Elizabeth Baptist, CPC-A Gina Gurrola, CPC-A Harpreet K Ahuja, CPC, CPC-H Jamie Anderson, CPC, CIRCC Jeremy Dale Clark, CPC Jessica Lee Harris-McKinney, CPC-A Kieran Kleman, CPC-A Lisa Giummo, CPC-A Sarah Neal, CPC-A Saranya Soman, CPC Shabina BS, CPC A&P Quiz Answer (from page 45) The correct answer is D. Full thickness tissue loss with exposed bone, tendon, or muscle. 65 Minute with a Member Gregory Freeman, CPC Coder, Verisk Health and Thomasville Pediatrics, Thomasville, N.C. I was hired for my first coding job based on my CPC-A® credential alone. Tell us a little bit about your career—how you got into coding, what you’ve done during your coding career, what you’re doing now, etc. I grew up working as a mechanic in the family business and later as maintenance tech at Guilford Technical Community College, in Jamestown, N.C. Working in an academic environment piqued my interest in the possibility of a new career. I began taking classes in the Medical Office program in 2008. In the spring of 2010, I enrolled in the AAPC Professional Medical Coding Curriculum (PMCC) class that my wife, Jerri, was teaching in High Point, N.C. At the end of the 10week class, I passed the CPC® exam and began my new career in coding. I was hired as a contract coder for Verisk Health in 2012. That, and the year of PMCC classes, was sufficient enough experience to remove the apprentice designation in the fall of 2013. This January, I started another part-time position with Thomasville Pediatrics, coding in the insurance department. I am getting plenty of experience and I look forward to taking my coding career to the next level, including obtaining my proficiency in ICD-10. My next goal is to use my coding skills and credentials to work for an organization full time. What is your involvement with your local AAPC chapter? Since becoming a member of AAPC, I have been attending local chapter meetings in High Point, N.C. I will be proctoring upcoming CPC® exams, which I look forward to. I finish school this May; when I finish my studies, I’ll have time to become more involved in my chapter. What AAPC benefits do you like the most? The AAPC benefit I enjoy the most is the recognition in the industry. I was hired for my first coding job based on my CPC-A® credential alone. That 66 Healthcare Business Monthly speaks volumes for the respect employers have for AAPC credentials. I also enjoy training opportunities provided by AAPC. Last year, when I needed continuing education units (CEUs), I found a wide variety of opportunities to train and continue my coding education on AAPC’s website. What has been your biggest challenge as a coder? My biggest challenge as a coder was learning the new language. Everything from medical terminology to insurance and reimbursement language was new to me. The medical coding field uses a lot of acronyms. There are just too many to list. Learning these has been a challenge, but it’s been fun making sense of them all. How is your organization preparing for ICD-10? Both organizations I work for have begun ICD10 training. Many physicians who I have talked to are interested in the change, and are seeking information and training. I believe the next several months will be a very busy time in healthcare because of this impending change. If you could do any other job, what would it be? If I could have any other job, it would be a professional fishing guide somewhere warm and sunny. I am not a very good fisherman, however, so I am happy learning and growing as a coder at the moment. How do you spend your spare time? Tell us about your hobbies, family, etc. My family is very important to me. My wife, Jerri Freeman, CPC, CPC-P, CPC-I, is my best friend and coding coach. Our two dogs and cat keep us company and keep us busy. Our four children are very dear to us and we have one 5-year-old granddaughter who is just precious. I enjoy fishing, riding my motorcycle, gardening, camping, playing banjo, and listening to music. ICD-10-CM Are You Ready? If you haven’t begun or are not where you should be, AAPC can help you get on track for ICD-10 implementation. AAPC offers: ICD-9 ¢ ¢ ICD-10 ICD-10 ICD-10 ¢ $ Coding Solutions Revenue Solutions Remote coding Data entry On site coders Via VPN accessing your PMS Customized mapping Guidance on dual coding Education on medical policy changes Contract reviews for payment changes A/R management Education Clinical Documentation Improvement Training & Education Documentation training for your specialty Assessments/audits Template Assistance Anatomy & Pathophysiology for ICD-10 ICD-10-CM and PCS Specialty Specific Proficiency workbooks and assessments 800-626-2633 www.aapc.com/icd-10 Online Code Lookup Fast, Easy, and Affordable Get Your 30-Day FREE Trial Today Advanced Code Search CCI Edits Checker Coding Survival Guides 20 CEUs Annually LCD Lookup Real Time Claim Scrubber Modifier Power Pack CMS Fee Schedules Facility Expert Crosswalks Coding Newsletter Coding Clinic (ICD-9 & HCPCS) Fast, Easy, and Affordable 800-626-2633 coder.aapc.com